HP LaserJet M4345 - Multifunction Printer Operation & User’s Manual
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Copyright and License
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number: CB425-90926
Edition 2, 4/2009
Trademark Credits
Adobe®, Acrobat®, and PostScript® are
trademarks of Adobe Systems Incorporated.
Linux is a U.S. registered trademark of
Linus Torvalds.
Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
Corporation.
UNIX® is a registered trademark of The
Open Group.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency.
Table of contents
1 Device basics
Device comparison ................................................................................................................................ 2
Features comparison ............................................................................................................................. 3
Walkaround ............................................................................................................................................ 6
Accessories and supplies ..................................................................................................... 7
Interface ports ....................................................................................................................... 8
Locking and unlocking optional accessories ........................................................................ 9
Device software ................................................................................................................................... 10
Supported operating systems ............................................................................................. 10
Supported printer drivers .................................................................................................... 10
Select the correct printer driver ........................................................................................... 11
Universal printer drivers ..................................................................................... 11
Driver Autoconfiguration ..................................................................................... 11
Update Now ........................................................................................................ 12
HP Driver Preconfiguration ................................................................................ 12
Priority for print settings ...................................................................................................... 12
Open the printer drivers ...................................................................................................... 13
Software for Macintosh computers ..................................................................................... 14
Remove software from Macintosh operating systems ....................................... 14
Utilities ................................................................................................................................. 15
HP Web Jetadmin .............................................................................................. 15
Embedded Web server ...................................................................................... 15
HP Easy Printer Care software .......................................................................... 16
Supported operating systems ............................................................ 16
Supported browsers .......................................................................... 16
Other components and utilities .......................................................................... 16
2 Control Panel
Use the control panel ........................................................................................................................... 18
Control-panel layout ............................................................................................................ 18
Home screen ....................................................................................................................... 19
Buttons on the touchscreen ................................................................................................ 20
Control-panel help system .................................................................................................. 20
Navigate the Administration menu ...................................................................................................... 21
Information menu ................................................................................................................................. 22
Default Job Options menu ................................................................................................................... 23
Default Options for Originals ............................................................................................... 23
Default Copy Options .......................................................................................................... 24
Default Fax Options ............................................................................................................ 25
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Default E-mail Options ........................................................................................................ 26
Default Send to Folder Options .......................................................................................... 27
Default Print Options ........................................................................................................... 28
Time/Scheduling menu ........................................................................................................................ 29
Management menu .............................................................................................................................. 31
Initial Setup menu ................................................................................................................................ 32
Networking and I/O ............................................................................................................. 32
Fax Setup ............................................................................................................................ 40
E-mail Setup ....................................................................................................................... 43
Send Setup menu ............................................................................................................... 43
Device Behavior menu ........................................................................................................................ 44
Print Quality menu ............................................................................................................................... 49
Troubleshooting menu ......................................................................................................................... 51
Resets menu ........................................................................................................................................ 55
Service menu ....................................................................................................................................... 56
3 Input/output (I/O)
USB configuration ................................................................................................................................ 58
Network configuration .......................................................................................................................... 59
Configure TCP/IPv4 parameters ......................................................................................... 59
Set an IP address ............................................................................................... 59
Set the subnet mask .......................................................................................... 60
Set the default gateway ...................................................................................... 60
Configure TCP/IPv6 parameters ......................................................................................... 61
Disable network protocols (optional) .................................................................................. 61
Disable IPX/SPX ................................................................................................ 61
Disable AppleTalk .............................................................................................. 62
Disable DLC/LLC ............................................................................................... 62
HP Jetdirect EIO print servers ............................................................................................ 62
4 Media and trays
General media specifications .............................................................................................................. 64
General guidelines for media .............................................................................................................. 65
Paper to avoid ..................................................................................................................... 65
Paper that can damage the device ..................................................................................... 65
General media specifications .............................................................................................. 66
Media considerations ........................................................................................................................... 67
Envelopes ........................................................................................................................... 67
Envelopes with double side seams .................................................................... 67
Envelopes with adhesive strips or flaps ............................................................. 68
Envelope margins .............................................................................................. 68
Envelope storage ............................................................................................... 68
Labels .................................................................................................................................. 68
Label construction .............................................................................................. 69
Transparencies ................................................................................................................... 69
Card stock and heavy media .............................................................................................. 69
Card stock construction ...................................................................................... 69
Card stock guidelines ......................................................................................... 70
Letterhead and preprinted forms ........................................................................................ 70
Select the correct fuser mode ............................................................................................. 70
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Select print media ................................................................................................................................ 72
Printing and paper-storage environment ............................................................................................. 77
Load media .......................................................................................................................................... 78
Load the flatbed scanner .................................................................................................... 78
Load the ADF ...................................................................................................................... 78
Load tray1 ........................................................................................................................... 78
Load trays 2, 3, 4 and 5 ...................................................................................................... 79
Load special media ............................................................................................................. 83
Load envelopes .................................................................................................. 83
Load labels ......................................................................................................... 84
Load transparencies ........................................................................................... 85
Load letterhead, prepunched, or preprinted paper ............................................ 85
Load paper that has a special finish .................................................................. 86
Load small sizes, custom sizes, or heavy paper ............................................... 87
Weight and sizes ............................................................................... 87
Guidelines for heavy paper ............................................................... 87
Guidelines for custom-size paper ...................................................... 88
Additional guidelines for small or narrow paper ................................ 88
Control print jobs .................................................................................................................................. 89
Select output bins ................................................................................................................................ 90
Select an output location .................................................................................................... 90
3-bin mailbox output bins .................................................................................................... 90
Selecting face-up or face-down output for copy jobs ......................................................... 90
5 Use device features
Use the stapler ..................................................................................................................................... 94
Configure the printer driver to recognize the optional stapler ............................................ 94
Staple media ....................................................................................................................... 94
Load staples ........................................................................................................................ 96
Use job storage features ..................................................................................................................... 98
Gain access to the job storage features ............................................................................. 98
Use the proof and hold feature ........................................................................................... 98
Create a proof and hold job ............................................................................... 98
Print the remaining copies of a proof and hold job ............................................ 99
Delete a proof and hold job ................................................................................ 99
Use the private job feature ................................................................................................ 100
Create a private job .......................................................................................... 100
Print a private job ............................................................................................. 100
Delete a private job .......................................................................................... 100
Use the QuickCopy feature ............................................................................................... 101
Create a QuickCopy job ................................................................................... 101
Print additional copies of a QuickCopy job ...................................................... 101
Delete a QuickCopy job ................................................................................... 101
Use the stored job feature ................................................................................................ 102
Create a stored copy job .................................................................................. 102
Create a stored print job .................................................................................. 102
Print a stored job .............................................................................................. 102
Delete a stored job ........................................................................................... 103
6 Print
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Use features in the Windows printer driver ....................................................................................... 106
Create and use quick sets ................................................................................................ 106
Use watermarks ................................................................................................................ 107
Resize documents ............................................................................................................ 107
Set a custom paper size from the printer driver ............................................................... 108
Use different paper and printing covers ............................................................................ 108
Print a blank first page ...................................................................................................... 108
Print multiple pages on one sheet of paper ...................................................................... 109
Print on both sides of the paper ........................................................................................ 110
Use automatic duplex printing .......................................................................... 110
Print on both sides manually ............................................................................ 111
Layout options for printing on both sides ......................................................... 111
Use the Services tab ......................................................................................................... 112
Use features in the Macintosh printer driver ..................................................................................... 113
Create and use presets .................................................................................................... 113
Print a cover page ............................................................................................................. 114
Print multiple pages on one sheet of paper ...................................................................... 114
Print on both sides of the paper ........................................................................................ 115
Cancel a print job ............................................................................................................................... 116
Stop the current print job from the control panel .............................................................. 116
Stop the current print job from the software program ....................................................... 116
7 Copy
Use the Copy screen ......................................................................................................................... 118
Set the default copy options .............................................................................................................. 119
Basic copy instructions ...................................................................................................................... 120
Copy from the scanner glass ............................................................................................ 120
Copy from the document feeder ....................................................................................... 120
Adjust the copy settings ..................................................................................................................... 121
Copy two-sided documents ............................................................................................................... 122
Copying two-sided documents manually .......................................................................... 122
Copy two-sided documents automatically (duplex models only) ...................................... 122
Copy mixed-size originals .................................................................................................................. 124
Change the copy-collation setting ..................................................................................................... 125
Copy photos and books ..................................................................................................................... 126
Combine copy jobs by using Job Build .............................................................................................. 127
Cancel a copy job .............................................................................................................................. 128
8 Scan and send to e-mail
Configure e-mail settings ................................................................................................................... 130
Supported protocols .......................................................................................................... 130
Configure e-mail server settings ....................................................................................... 130
Find gateways ................................................................................................................... 131
Find the SMTP gateway from the device control panel ................................... 131
Find the SMTP gateway from an e-mail program ............................................ 131
Use the Send E-mail screen .............................................................................................................. 132
Perform basic e-mail functions .......................................................................................................... 133
Load documents ............................................................................................................... 133
Send documents ............................................................................................................... 133
Send a document ............................................................................................. 133
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Use the auto-complete function ....................................................................... 134
Use the address book ........................................................................................................................ 135
Create a recipient list ........................................................................................................ 135
Use the local address book .............................................................................................. 135
Add e-mail addresses to the local address book ............................................. 136
Delete e-mail addresses from the local address book ..................................... 136
Change e-mail settings for the current job ........................................................................................ 137
Scan to a folder .................................................................................................................................. 138
Scan to a workflow destination .......................................................................................................... 139
9 Fax
Analog fax .......................................................................................................................................... 142
Install the fax accessory ................................................................................................... 142
Connect the fax accessory to a phone line ....................................................................... 144
Configure and use the fax features .................................................................................. 145
Digital fax ........................................................................................................................................... 146
10 Manage and maintain the device
Use information pages ....................................................................................................................... 148
Configure e-mail alerts ...................................................................................................................... 150
HPEasy Printer Care software .......................................................................................................... 151
Open the HP Easy Printer Care software ......................................................................... 151
HP Easy Printer Care software sections .......................................................................... 151
Use the embedded Web server ......................................................................................................... 153
Open the embedded Web server by using a network connection .................................... 153
Embedded Web server sections ....................................................................................... 153
Use HP Web Jetadmin software ....................................................................................................... 156
Use the HPPrinter Utility for Macintosh ............................................................................................. 157
Open the HP Printer Utility ................................................................................................ 157
HP Printer Utility features ................................................................................................. 157
Manage supplies ............................................................................................................................... 159
Supplies life expectancy ................................................................................................... 159
Change the print cartridge ................................................................................................ 159
Manage the print cartridge ................................................................................................ 159
Print-cartridge storage ...................................................................................... 159
Use genuine HP print cartridges ...................................................................... 159
HP policy on non-HP print cartridges ............................................................... 160
Print-cartridge authentication ........................................................................... 160
HP fraud hotline and Web site ......................................................................... 160
Clean the device ................................................................................................................................ 161
Clean the exterior .............................................................................................................. 161
Clean the scanner glass ................................................................................................... 161
Clean the scanner lid backing ........................................................................................... 162
Clean the paper path ........................................................................................................ 162
Clean the document feeder .............................................................................................. 162
Clean the document feeder delivery system .................................................... 163
Clean the document feeder-rollers ................................................................... 164
Calibrate the scanner ........................................................................................................................ 166
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11 Problem solving
Problem-solving checklist .................................................................................................................. 168
Factors that affect performance ........................................................................................ 168
Problem-solving flowchart ................................................................................................................. 169
Solve general device problems ......................................................................................................... 174
Control-panel message types ............................................................................................................ 177
Control-panel messages .................................................................................................................... 178
Common causes of jams ................................................................................................................... 188
Clear jams .......................................................................................................................................... 189
Clear jams from the top-cover and print-cartridge areas .................................................. 190
Clear jams from the optional envelope-feeder area ......................................................... 192
Clear jams from the tray1 area ......................................................................................... 194
Clear jams from the tray2, 3, 4, or 5 areas ....................................................................... 195
Clear jams from the optional duplexer .............................................................................. 197
Clear jams from the output areas ..................................................................................... 198
Clear jams from the fuser ................................................................................................. 199
Clear jams from the document feeder .............................................................................. 202
Solve repeated jams ......................................................................................................... 203
Paper-path test ................................................................................................................. 204
Clear staple jams ............................................................................................................................... 205
Solve print-quality problems .............................................................................................................. 207
Print-quality problems associated with media .................................................................. 207
Print-quality problems associated with the environment .................................................. 207
Print-quality problems associated with jams ..................................................................... 207
Image defect examples ..................................................................................................... 207
Light print (partial page) .................................................................................................... 209
Light print (entire page) ..................................................................................................... 209
Specks .............................................................................................................................. 209
Dropouts ........................................................................................................................... 210
Lines .................................................................................................................................. 210
Gray background .............................................................................................................. 211
Toner smear ...................................................................................................................... 211
Loose toner ....................................................................................................................... 212
Repeating defects ............................................................................................................. 212
Repeating image ............................................................................................................... 212
Misformed characters ....................................................................................................... 213
Page skew ........................................................................................................................ 213
Curl or wave ...................................................................................................................... 214
Wrinkles or creases .......................................................................................................... 214
Vertical white lines ............................................................................................................ 215
Tire tracks ......................................................................................................................... 215
White spots on black ......................................................................................................... 215
Scattered lines .................................................................................................................. 216
Blurred print ...................................................................................................................... 216
Random image repetition .................................................................................................. 217
Solve network printing problems ....................................................................................................... 218
Solve copy problems ......................................................................................................................... 219
Prevent copy problems ..................................................................................................... 219
Image problems ................................................................................................................ 219
Media-handling problems ................................................................................................. 220
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Performance problems ..................................................................................................... 222
Solve fax problems ............................................................................................................................ 223
Solve sending problems ................................................................................................... 223
Solve receiving problems .................................................................................................. 224
Solve e-mail problems ....................................................................................................................... 226
Validate the SMTP gateway address ............................................................................... 226
Validate the LDAP gateway address ................................................................................ 226
Solve common Windows problems .................................................................................................. 227
Solve common Macintosh problems ................................................................................................. 228
Solve Linux problems ........................................................................................................................ 231
Solve PostScript problems ................................................................................................................ 232
General problems ............................................................................................................. 232
Appendix A Accessories and consumables
Order parts, accessories, and supplies ............................................................................................. 234
Order directly from HP ...................................................................................................... 234
Order through service or support providers ...................................................................... 234
Order directly through the embedded Web server (for printers that are connected to a
network) ............................................................................................................................ 234
Order directly through the HP Easy Printer Care software .............................................. 234
Part numbers ..................................................................................................................................... 235
Accessories ....................................................................................................................... 235
Print cartridges .................................................................................................................. 235
Maintenance kits ............................................................................................................... 236
Memory ............................................................................................................................. 236
Cables and interfaces ....................................................................................................... 236
Print media ........................................................................................................................ 236
Appendix B Service and support
Hewlett-Packard limited warranty statement ..................................................................................... 239
Print cartridge limited warranty statement ......................................................................................... 240
Customer Self Repair Warranty Service ........................................................................................... 241
HP Customer Care ............................................................................................................................ 242
Online Services ................................................................................................................. 242
Telephone support ............................................................................................................ 242
Software utilities, drivers, and electronic information ....................................................... 242
HP direct ordering for accessories or supplies ................................................................. 242
HP service information ...................................................................................................... 242
HP service agreements .................................................................................................... 242
HP Easy Printer Care software ......................................................................................... 243
HP support and information for Macintosh computers ..................................................... 243
HP maintenance agreements ............................................................................................................ 244
On-site service agreements .............................................................................................. 244
Next-day on-site service ................................................................................... 244
Weekly (volume) on-site service ...................................................................... 244
Repacking the device ....................................................................................................... 244
Extended warranty ............................................................................................................ 245
Appendix C Specifications
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Physical specifications ....................................................................................................................... 248
Electrical specifications ..................................................................................................................... 248
Acoustic specifications ...................................................................................................................... 249
Operating environment ...................................................................................................................... 250
Appendix D Regulatory information
FCC regulations ................................................................................................................................. 252
Environmental product stewardship program .................................................................................... 253
Protecting the environment ............................................................................................... 253
Ozone production .............................................................................................................. 253
Power consumption .......................................................................................................... 253
Toner consumption ........................................................................................................... 253
Paper use .......................................................................................................................... 253
Plastics .............................................................................................................................. 253
HP LaserJet print supplies ................................................................................................ 254
HP print supplies returns and recycling program information .......................................... 254
Paper ................................................................................................................................. 254
Material restrictions ........................................................................................................... 255
Disposal of waste equipment by users in private households in the European Union .... 255
Material Safety Data Sheet (MSDS) ................................................................................. 256
For more information ........................................................................................................ 256
Telecom statement ............................................................................................................................ 257
Declaration of conformity ................................................................................................................... 258
Safety statements .............................................................................................................................. 259
Laser safety ...................................................................................................................... 259
Canadian DOC regulations ............................................................................................... 259
VCCI statement (Japan) ................................................................................................... 259
Power cord statement (Japan) .......................................................................................... 259
EMI statement (Korea) ...................................................................................................... 259
Laser statement for Finland .............................................................................................. 259
Appendix E Working with memory and print server cards
Overview ............................................................................................................................................ 262
Adding printer memory ...................................................................................................................... 263
Installing printer memory .................................................................................................. 263
Checking DIMM installation ............................................................................................................... 266
Save resources (permanent resources) ............................................................................................ 267
Enabling memory for Windows .......................................................................................................... 268
Using HPJetdirect print server cards ................................................................................................. 269
Install an HP Jetdirect print server card ............................................................................ 269
Remove an HP Jetdirect print server card ........................................................................ 270
Index .................................................................................................................................................................. 271
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Device basics
●
Device comparison
●
Features comparison
●
Walkaround
●
Device software
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1
HP LaserJet M4345 MFP (base model)
The HP LaserJet M4345 comes standard with the following
items:
●
100-sheet input tray (tray1)
●
500-sheet input tray (tray2)
●
Automatic document feeder (ADF) that holds up to
50pages
●
HPJetdirect embedded print server for connecting to a
10/100Base-T network
●
256megabytes (MB) synchronous dynamic random
access memory (SDRAM)
HP LaserJet M4345x MFP
The HP LaserJet M4345x includes all of the features of the
base model plus the following items:
●
Automatic duplex printing accessory (duplexer)
●
Additional 500-sheet feeder (tray3)
●
33.6 kbps analog-fax accessory
HP LaserJet M4345xs MFP
The HP LaserJet M4345xs includes all of the features of the
base model plus the following items:
●
Automatic duplex printing accessory (duplexer)
●
Additional 500-sheet feeder (tray3)
●
33.6 kbps analog-fax accessory
●
Stapler/stacker accessory
●
Cabinet/stand
HP LaserJet M4345xm MFP
The HP LaserJet M4345xm includes all of the features of the
base model plus the following items:
●
Automatic duplex printing accessory (duplexer)
●
Additional 500-sheet feeder (tray3)
●
33.6 kbps analog-fax accessory
●
3-bin mailbox accessory
●
Cabinet/stand
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HP LaserJet M4345
Functions
●
Two-sided copying (duplexing)
●
Image modification
●
Color digital sending
●
Document finishing
Speed and throughput
●
45pages per minute (ppm) when scanning and printing
on letter-size paper; 43(ppm) when copying and
printing on A4-size paper
●
25% to 400% scalability when using the scanner glass
●
25% to 200% scalability when using the automatic
document feeder (ADF)
●
Less than 10 seconds to print the first page
●
Transmit Once, Raster Image Processing (RIP) ONCE
technology
●
Duty cycle of up to 200,000 pages per month
Resolution
●
1200dots per inch (dpi) with Resolution Enhancement
technology (REt)
●
FastRes1200 provides 1200dpi quality at full speed
●
Up to 220 levels of gray
Memory
●
256megabytes (MB) of random-access memory (RAM),
expandable to 512MB by using an industry standard
100-pin double data rate memory module (DDR
SDRAM DIMM)
●
Memory Enhancement technology (MEt) that
automatically compresses data to use RAM more
efficiently
User interface
●
Graphical touchscreen control panel
●
An embedded Web server to gain access to support
and order supplies (for network-connected products)
●
HPEasy Printer Care software (a Web-based status
and troubleshooting tool).
Language and fonts
●
HPPCL 6
●
HPPCL5
●
Printer Management Language
●
PDF
●
XHTML
●
80 scalable TrueType typefaces
●
HPPostScript 3 emulation
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Features comparison
3
Copying and sending
●
Modes for text, graphics, and mixed text and graphics
formats
●
A job-interruptfeature (at copy boundaries)
●
Xenon lamp for instant-on copying
●
Multiple pages per sheet
●
Operator attendance animations (for example, jam
recovery)
●
E-mail compatibility
●
A sleep feature that saves energy
●
Automaticduplex(two-sided) scanning
NOTE
An automatic duplex printing accessory is
required for two-sided copying.
NOTE
To use e-mail functionality, the device must
be connected to an IP-based server that has simple
mail transfer protocol (SMTP). This server can be
on the local area network or at an outside Internet
service provider (ISP). HP recommends that the
device be located on the same local area network
(LAN) as the SMTP server. If you are using an ISP,
you must connect to the ISP by using a digital
subscriber line (DSL) connection. If you obtain e-
mail services from an ISP, ask the ISP to provide
the correct SMTP address.
Dial-up connections are not supported. If you do not
have an SMTP server on your network, you can
purchase third-party software that allows you to
create an SMTP server.
Print cartridge
●
Prints up to 18,000pages at 5%coverage.
●
No-shakecartridge design
●
Authentic HPprintcartridge detection
Paper Input
●
Tray1 (multipurposetray): A multipurposetray for
paper, transparencies, labels, and envelopes. Holds up
to 100 sheets of paper or 10 envelopes.
●
Tray2and optional trays 3, 4, and 5: 500-sheet trays.
These trays automatically detect standard paper sizes
up to Legal and accommodate printing on custom-
sizepaper.
●
Automatic document feeder (ADF): Holds up to
50sheets of paper.
●
Duplexprinting and copying: With the optional
duplexing accessory, provides two-sided printing and
copying (printing on both sides of the paper).
●
ADF duplex scanning: The ADF has an automatic
duplex feature for scanning two-sided documents.
●
Optional envelope feeder: Holds up to 75envelopes.
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Standard output bin: The standard output bin is
located on the left side of the device. This bin can hold
up to 500sheets of paper.
●
ADF output bin: The ADF output bin is underneath the
ADF input tray. The bin holds up to 50sheets, and the
device automatically stops when this bin is full.
●
Optional stapler/stacker: The stapler/stacker staples
up to 30sheets and stacks up to 500sheets.
●
Optional 3-bin mailbox: One bin stacks up to
500sheets, and two bins stack up to 100sheets each
for a total capacity of 700sheets.
Connectivity
●
A Foreigninterfaceharness(FIH)connection(AUX) for
connecting other devices
●
Local area network (LAN) connector (RJ-45) for the
embedded HPJetdirect print server
●
Optional analog-fax card
●
Optional HPDigital Sending Software (DSS)
●
High-speed USB 2.0
●
Jetlink for paper handling solutions
●
Optional HPJetdirect enhanced input/output (EIO) print
server cards:
●
LocalTalk
●
Fast Ethernet 10/100TX
●
Ethernet 802.11b wireless
●
Bluetooth wireless printer adapter
●
Infrared adapter
Environmental features
●
The Sleep setting saves energy (meets ENERGY
STAR guidelines).
Security features
●
Foreign interface harness (FIH)
●
Secure Disk Erase
●
Security lock
●
Job retention
●
DSS authentication
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Features comparison
5
Document-feeder top cover
3
Document-feeder input tray
4
Top cover (provides access to the print cartridge)
5
Top-cover lever
6
Tray1 (multipurpose tray)
7
Jam-access lever
8
Tray-number indicator
9
Paper-level indicator
10
Control-panel keypad
11
Control-panel display
12
Control-panel status lights
13
Scanner lock
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Formatter cover (provides access to the memory DIMM slot, hard disk, and analog-fax accessory)
Accessories and supplies
1
500-sheet feeder (Q5968A) (See the note that follows)
2
Duplexer (Q5969A)
3
Envelope feeder (Q2438B)
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Walkaround
7
HPJetdirect print server (EIO card)
7
Hard-disk accessory (EIO card)
8
Storage cabinet/stand (Q5970A)
9
3-bin mailbox (Q5692A)
10
Staple cartridge (C8091A)
11
Print cartridge (Q5945A)
12
HP LaserJet Analog Fax Accessory 300 (Q3701A)
See Order parts, accessories, and supplies for information about ordering accessories and supplies.
NOTE
The device accommodates up to three optional 500-sheet feeders. HP recommends
using a cabinet when using the optional 500-sheet feeders.
Interface ports
1
EIO slot
2
Network connection (embedded HPJetdirect print server)
3
Foreign interface harness (FIH) port
4
High-speed USB 2.0 device port
5
Telephone-line connection (for the optional analog-fax accessory)
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Locking and unlocking optional accessories
For more stability to prevent the device from tipping over, the optional 500-sheet feeders and the
cabinet are automatically locked to the bottom of the device. When accessories are installed, verify
that the lock on each accessory is in the rear (locked) position.
To unlock the accessories, slide the lever to the forward (unlocked) position.
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Walkaround
9
The printing-system software is included with the device. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers
for access to the features and communication with the computer.
NOTE
For a list of printer drivers and updated software, go to http://www.hp.com/go/
M4345_software.
Supported operating systems
The device supports the following operating systems:
Full software installation
●
Windows XP (32-bit and 64-bit)
●
Windows Server 2003 (32-bit and 64-bit)
●
Windows 2000
●
Mac OS X V10.2.8, V10.3, V10.4 and later
Printer driver only
●
Linux (Web only)
●
UNIX model scripts (Web only)
NOTE
For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.
Supported printer drivers
Operating system
PCL 5
PCL 6
Postscript level 3
emulation
Windows
Mac OS X V10.2.8, V10.3, V10.4 and later
Linux1
1
For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.
The printer drivers include online Help that has instructions for common printing tasks and also
describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
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Select the correct printer driver
Printer drivers allow you to gain access to the device features and allow the computer to
communicate with the device (using a printer language). Check the installation notes and readme
files on the device CD for additional software and languages.
The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language
(PDL) drivers.
●
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation
needs, or for postscript flash font support.
Universal printer drivers
The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation
and HP PCL 5 versions of a single driver that provides access to almost any HP device while
providing system administrator with tools to manage devices more effectively. The Universal Print
Driver is included on the device CD, under the Optional Software section. For more information, go to
www.hp.com/go/universalprintdriver.
Driver Autoconfiguration
The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for device accessories at the time
of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit,
optional paper trays, and dual inline memory modules (DIMMs).
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Device software
11
If you have modified the device configuration since installation, the driver can be automatically
updated with the new configuration. In the Properties dialog box (see Open the printer drivers), on
the Device Settings tab, click the Update Now button to update the driver.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize
and distribute HP software in managed corporate printing environments. Using HP Driver
Preconfiguration, information technology (IT) administrators can preconfigure the printing and default
settings for HP printer drivers before installing the drivers in the network environment. For more
information, see the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/go/
hpdpc_sw.
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE
The names of commands and dialog boxes might vary depending on your software
program.
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed here override settings
changed anywhere else.
●
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed in the Print dialog box
have a lower priority and do not override changes made in the Page Setup dialog box.
●
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to
open the printer driver. Settings changed in the Printer Properties dialog box do not override
settings anywhere else in the printing software.
●
Default printer driver settings: The default printer driver settings determine the settings used
in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties
dialog boxes.
●
Printer control panel settings: Settings changed at the printer control panel have a lower
priority than changes made anywhere else.
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Open the printer drivers
Operating System
To change the settings for all
print jobs until the software
program is closed
To change the default
settings for all print jobs
To change the device
configuration settings
Windows 2000, XP,
and Server 2003
1.
On the File menu in the
software program, click
Print.
2.
Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1.
Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2.
Right-click the driver icon,
and then select Printing
Preferences.
1.
Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2.
Right-click the driver icon,
and then select Properties.
3.
Click the Device Settings
tab.
Mac OS X V10.2.8,
V10.3, V10.4 and
later
1.
On the File menu, click
Print.
2.
Change the settings that
you want on the various
pop-up menus.
1.
On the File menu, click
Print.
2.
Change the settings that
you want on the various
pop-up menus.
3.
On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
1.
In the Finder, on the Go
menu, click Applications.
2.
Open Utilities, and then
open Print Center (OS X
V10.2.8) or Printer Setup
Utility.
3.
Click on the print queue.
4.
On the Printers menu,
click Show Info.
5.
Click the Installable
Options menu.
NOTE
Configuration
settings might not be
available in Classic
mode.
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Device software
13
Software for Macintosh computers
The HPinstaller provides PostScript Printer Description (PPD) files, Printer Dialog Extensions
(PDEs), and the HPPrinter Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the device. See
Embedded Web server.
The printing system software includes the following components:
●
PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device
features. Use the Apple PostScript printer driver that comes with the computer.
●
HPPrinter Utility
Use the HPPrinter Utility to set up device features that are not available in the printer driver:
●
Name the device.
●
Assign the device to a zone on the network.
●
Assign an internet protocol (IP) address to the device.
●
Download files and fonts.
●
Configure the device for IP or AppleTalk printing.
You can use the HPPrinter Utility when your device uses a universal serial bus (USB) cable or is
connected to a TCP/IP-based network. For more information, see Use the HPPrinter Utility for
Macintosh.
NOTE
The HPPrinter Utility is supported for Mac OSXV10.2 or later.
Remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
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The device is equipped with several utilities that make it easy to monitor and manage the device on a
network.
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within
your intranet, and it should be be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
visit www.hp.com/go/webjetadmin.
When installed on a host server, any client can gain access to HP Web Jetadmin by using a
supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later)
by navigating to the HP Web Jetadmin host.
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer or Netscape Navigator.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a network-
connected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
see Use information pages.)
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server.
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Device software
15
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
●
Checking the device status
●
Checking the supplies status
●
Setting up alerts
●
Viewing device documentation
●
Gaining access to troubleshooting and maintenance tools
You can view the HP Easy Printer Care software when the device is directly connected to your
computer or when it is connected to a network. To download the HP Easy Printer Care software, go
to www.hp.com/go/easyprintercare.
Supported operating systems
For information about supported operating systems, go to www.hp.com/go/easyprintercare.
Supported browsers
To use the HP Easy Printer Care software, you must have one of the following browsers:
●
Microsoft Internet Explorer 5.5 or later
●
Netscape Navigator 7.0 or later
●
Opera Software ASA Opera 6.05 or later
All pages can be printed from the browser.
Other components and utilities
Windows
Macintosh OS
●
Software installer — automates the printing system
installation
●
Online Web registration
●
PostScript Printer Description files (PPDs) — use with
the Apple PostScript drivers that come with the Mac OS
●
The HP Printer Utility — change device settings, view
status, and set up printer-event notification from a Mac.
This utility is supported for Mac OS X V10.2 and later.
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Use the control panel
●
Navigate the Administration menu
●
Information menu
●
Default Job Options menu
●
Time/Scheduling menu
●
Management menu
●
Initial Setup menu
●
Device Behavior menu
●
Print Quality menu
●
Troubleshooting menu
●
Resets menu
●
Service menu
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17
Use the control panel
The control panel has a VGA touchscreen that provides access to all device functions. Use the
buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device
status.
Control-panel layout
The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad,
and three light-emitting diode (LED) status lights.
1
Attention light
The Attention light indicates that the device has a condition that requires
intervention. Examples include an empty paper tray or an error message
on the touchscreen.
2
Data light
The Data light indicates that the device is receiving data.
3
Ready light
The Ready light indicates that the device is ready to begin processing
any job.
4
Brightness-adjustment dial
Turn the dial to control the brightness of the touchscreen.
5
Touchscreen graphical display
Use the touchscreen to open and set up all device functions.
6
Numeric keypad
Allows you to type numeric values for number of copies required and
other numeric values.
7
Sleep button
If the device is inactive for a long period of time, it automatically enters a
sleep mode. To place the device into sleep mode or to reactivate the
device, press the Sleep button.
8
Reset button
Resets the job settings to factory or user-defined default values.
9
Stop button
Stops the active job. While stopped, the control panel shows the options
for the stopped job (for example, if you press the Stop button while the
device is processing a print job, the control panel message prompts you
to cancel or resume the print job).
10
Start button
Begins a copy job, starts digital sending, or continues a job that has been
interrupted.
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The home screen provides access to the device features, and it indicates the current status of the
device.
NOTE
Depending on how the system administrator has configured the device, the features
that appear on the home screen can vary.
1
Features
Depending on how the system administrator has configured the device, the features that
appear in this area can include any of the following items:
●
Copy
●
Fax
●
E-mail
●
Secondary E-mail
●
Network Folder
●
Job Storage
●
Workflow
●
Supplies Status
●
Administration
2
Device status line
The status line provides information about the overall device status. Various buttons appear
in this area, depending on the current status. For a description of each button that can
appear in the status line, see Buttons on the touchscreen.
3
Copy count
The copy count box indicates the number of copies that the device is set to make.
4
Help button
Touch the Help button to open the embedded help system.
5
Scroll bar
Touch the up or down arrows on the scroll bar to see the complete list of available features.
6
Sign Out
Touch Sign Out to sign out of the device if you have signed in for access to restricted
features. After you sign out, the device restores all options to the default settings.
7
Network Address
Touch Network Address to find information about the network connection.
8
Date and time
The current date and time appear here. The system administrator can select the format that
the device uses to show the date and time, for example 12-hour format or 24-hour format.
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Use the control panel
19
Buttons on the touchscreen
The status line on the touchscreen provides information about the status of the device. Various
buttons can appear in this area. The following table describes each button.
Home button. Touch the home button to go to the Home screen from any other screen.
Start button. Touch the Start button to begin the action for the feature that you are using.
NOTE
The name of this button changes for each feature. For example, in the Copy feature,
the button is named Start Copy.
Stop button. If the device is processing a print or fax job, the Stop button appears instead of the Start
button. Touch the Stop button to halt the current job. The device prompts you to cancel the job or to
resume it.
Error button. The error button appears whenever the device has an error that requires attention
before it can continue. Touch the error button to see a message that describes the error. The message
also has instructions for solving the problem.
Warning button. The warning button appears when the device has a problem but can continue
functioning. Touch the warning button to see a message that describes the problem. The message
also has instructions for solving the problem.
Help button. Touch the help button to open the built-in online Help system. For more information, see
Control-panel help system.
Control-panel help system
The device has a built-in Help system that explains how to use each screen. To open the Help
system, touch the Help button (
) in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specific topics. You
can browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the
options for that screen.
If the device alerts you of an error or warning, touch the error (
) or warning (
) button to open a
message that describes the problem. The message also contains instructions to help solve the
problem.
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Navigate the Administration menu
From the Home screen, touch Administration to open the menu structure. You might need to scroll to
the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus, which are listed on the left side of the screen.
Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that
it contains sub-menus. Continue opening the structure until you reach the option that you want to
configure. To return to the previous level, touch Back.
To exit the Administration menu, touch the Home button (
) in the upper-left corner of the screen.
The device has built-in Help that explains each of the features that are available through the menus.
Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global
Help system, touch the Help button (
) in the upper-right corner of the screen.
The tables in the sections that follow indicate the overall structure of each menu.
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Navigate the Administration menu
21
Use this menu to print information pages and reports that are stored internally on the device.
Table 2-1 Information menu
Menu item
Sub-menu item
Sub-menu item
Values
Description
Configuration/Status
Pages
Administration
Menu Map
Print (button)
Shows the basic structure of the
Administration menu and current
administration settings.
Configuration Page
Print (button)
A set of configuration pages that show the
current device settings.
Supplies Status
Page
Print (button)
Shows the status of supplies such as
cartridges, maintenance kits, and staples.
Usage Page
Print (button)
Shows information about the number of
pages that have been printed on each
paper type and size.
File Directory
Print (button)
A directory page that contains information
for any mass-storage devices, such as
flash drives, memory cards, or hard disks,
that are installed in this device.
Fax Reports
Fax Activity Log
Print (button)
Contains a list of the faxes that have been
sent from or received by this device.
Fax Call Report
Fax Call Report
Print (button)
A detailed report of the last fax operation,
either sent or received.
Thumbnail on Report
Yes
No (default)
Choose whether or not to include a
thumbnail of the first page of the fax on the
report.
When to Print Report
Never auto print
Print after any fax job
Print after fax send jobs
Print after any fax error
Print after send errors only
Print after receive errors only
Billing Codes Report
Print
A list of billing codes that have been used
for outgoing faxes. This report shows how
many sent faxes were billed to each code.
Blocked Fax List
Print
A list of phone numbers that are blocked
from sending faxes to this device.
Speed Dial List
Print
Shows the speed dials that have been set
up for this device.
Sample Pages/Fonts
PCL Font List
Print
A list of printer control language (PCL) fonts
that are currently available on the device.
PS Font List
Print
A list of PostScript (PS) fonts that are
currently available on the device.
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Default Job Options menu
Use this menu to define the default job options for each function. If the user does not specify the job
options when creating the job, the default options are used.
The Default Job Options menu contains the following sub-menus:
●
Default Options for Originals
●
Default Copy Options
●
Default Fax Options
●
Default E-mail Options
●
Default Send To Folder Options
●
Default Print Options
Default Options for Originals
Table 2-2 Default Options for Originals menu
Menu item
Values
Description
Paper Size
Select a paper size from the list.
Select the paper size that is most often used for copy or scan
originals.
Number of Sides
1
Select whether copy or scan originals are most often single-sided
or double-sided.
2
Orientation
Portrait
Select the orientation that is most often used for copy or scan
originals. Select Portrait if the short edge is at the top or select
Landscape if the long edge is at the top.
Landscape
Optimize Text/Picture
Manually Adjust
Use this setting to optimize the output for a particular type of
original. You can optimize the output for text, pictures, or a mixture.
If you select Manually Adjust, you can specify the mix of text and
pictures that will most often be used.
Text
Photograph
Darkness
Select a value.
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Default Job Options menu
23
Default Copy Options
Table 2-3 Default Copy Options menu
Menu item
Sub-menu item
Values
Description
Number of Copies
Type the number of
copies. The factory
default setting is 1.
Set the default number of copies for a copy job.
Number of Sides
1
2
Set the default number of sides for copies.
Staple/Collate
Staple
None (default)
One left angled
Set up options for stapling and collating sets of
copies.
If collation is selected, the device prints a complete
copy before starting on the next copy. If collation is
not selected, the device prints page 1 for all copies,
then page 2 for all copies, etc.
Collate
Off
On (default)
Image Adjustment
Background Cleanup
Adjust the value within
the range.
Increase the Background Cleanup setting to remove
faint images from the background or to remove a
light background color.
Sharpness
Adjust the value within
the range.
Adjust the Sharpness setting to clarify or soften the
image.
Output Bin
Output Bin
Select the default output bin, if applicable, for copies.
Paper Path
Face-up (straightest path)
Face-down (correct order)
Select the default paper path for copies.
Edge-To-Edge
Normal (recommended)
(default)
Edge-To-Edge Output
If the original document is printed close to the edges,
use the Edge-To-Edge feature to avoid shadows that
can appear along the edges. Combine this feature
with the Reduce/Enlarge feature to ensure that the
entire page is printed on the copies.
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Default Fax Options
Table 2-4 Fax Send menu
Menu item
Sub-menu item
Values
Description
Resolution
Standard (100x200dpi)
(default)
Fine (200x200dpi)
Superfine (300x300dpi)
Use this feature to set the resolution for sent
documents. Higher resolution images have more
dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and
show less detail, but the file size is smaller.
Image Adjustment
Background Cleanup
Adjust the value within
the range.
Increase the Background Cleanup setting to remove
faint images from the background or to remove a
light background color.
Sharpness
Adjust the value within
the range.
Adjust the Sharpness setting to clarify or soften the
image.
Fax Header
Prepend
Overlay
Use this feature to select the position of the fax
header on the page.
Select Prepend to print the fax header above the fax
content and move the fax content down on the page.
Select Overlay to print the fax header over the top of
the fax content without moving the fax content down.
Using this option could prevent a single-page fax
from flowing onto another page.
Table 2-5 Fax Receive menu
Menu item
Values
Description
Forward Fax
Fax Forwarding
Change PIN
To forward received faxes to another fax device, select Fax
Forwarding and Custom. You can then type the number of the
other fax device into the Fax Forwarding Number field. When you
select this menu item for the fist time, you are prompted to set up a
PIN. You will be prompted to enter that PIN every time you try to
use this menu. This is the same PIN that is used to access the Fax
Printing menu.
Stamp Received Faxes
Enabled
Disabled (default)
Use this option to add the date, time, senders phone number, and
page number to each page of the faxes that this device receives.
Fit to Page
Enabled
Disabled
Use this feature to shrink faxes that are larger than Letter-size or
A4-size so that they can fit onto a Letter-size or A4-size page. If it
this feature set to Disabled, faxes larger than Letter or A4 will be
flow across multiple pages.
Fax Paper Tray
Select from the list of trays.
Select the tray that holds the size and type of paper that you want
to use for incoming faxes.
Output Bin
Select the default output bin, if applicable, to use for faxes.
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Default Job Options menu
25
Default E-mail Options
Use this menu to set default options for e-mails that are sent from the device.
Menu item
Values
Description
Document File Type
PDF (default)
JPEG
TIFF
M-TIFF
Choose the file format for the e-mail.
Output Quality
High (large file)
Medium (default)
Low (small file)
Choosing higher quality for output increases the size of the
output file.
Resolution
75 DPI
150 DPI (default)
200 DPI
300 DPI
Use this feature to select the resolution. Use a lower setting
to create smaller files.
Color/Black
Color scan (default)
Black/white scan
Specify whether the e-mail will be in black or in color.
TIFF Version
TIFF 6.0 (default)
TIFF (Post 6.0)
Use this feature to specify the TIFF version to use when
saving scanned files.
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Chapter 2 Control Panel
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Default Send to Folder Options
Use this menu to set default options for scan jobs sent to the computer.
Menu item
Values
Description
Color/Black
Color scan
Black/white scan (default)
Specify whether the file will be in black or in color.
Document File Type
PDF (default)
M-TIFF
TIFF
JPEG
Choose the file format for the file.
TIFF version
TIFF 6.0 (default)
TIFF (post 6.0)
Use this feature to specify the TIFF version to use when
saving scanned files.
Output Quality
High (large file)
Medium (default)
Low (small file)
Choosing higher quality for output increases the size of the
output file.
Resolution
75 DPI
150 DPI (default)
200 DPI
300 DPI
400 DPI
600 DPI
Use this feature to select the resolution. Use a lower setting
to create smaller files.
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Default Job Options menu
27
Default Print Options
Use this menu to set default options for jobs that are sent from a computer.
Table 2-6 Default Print Options menu
Menu item
Sub-menu item
Values
Description
Copies Per Job
Type a value.
Use this feature to set the default number of copies
for print jobs.
Default Paper Size
(List of supported sizes.)
Choose a paper size.
Default Custom Paper
Size
Unit of measure
Millimeters
Inches
Configure the default paper size that is used when
the user selects Custom as the paper size for a print
job.
X Dimension
Configure the width measurement for the Default
Custom Paper Size.
Y Dimension
Configure the height measurement for the Default
Custom Paper Size.
Output Bin
Output Bin
Select the default output bin, if applicable, for print
jobs.
Paper Path
Face-up (straightest path)
Face-down (correct order)
Select the default paper path for print jobs.
Print Sides
1-sided
2-sided
Use this feature to select whether print jobs should
be single-sided or double-sided by default.
2-Sided Format
Book style
Flip style
Use this feature to configure the default style for 2-
sided print jobs. If Book style is selected, the back
side of the page is printed the right way up. This
option is for print jobs that are bound along the left
edge. If Flip style is selected, the back side of the
page is printed upside-down. This option is for print
jobs that are bound along the top edge.
28
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Use this menu to set options for setting the time and for setting the device to enter and exit sleep
mode.
NOTE
Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Table 2-7 Time/Scheduling menu
Menu item
Sub-menu item
Sub-menu item
Values
Description
Date/Time
Date Format
YYYY/MMM/DD
(default)
MMM/DD/YYYY
DD/MMM/YYYY
Use this feature to set the current date and
time, and to set the date format and time
format that are used to time-stamp outgoing
faxes.
Date
Month
Day
Year
Time Format
12 hour (AM/PM)
(default)
24 hour
Time
Hour
Minute
AM
PM
Sleep Delay
20 minutes
30 minutes (default)
45 minutes
1 hour (60 minutes)
90 minutes
2 hours
4 hours
Use this feature to select the time interval
that the device should remain inactive
before entering Sleep Mode.
Wake Time
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Off (default)
Custom
Select Custom to set a wake time for each
day of the week. The device exits sleep
mode according to this schedule. Using a
sleep schedule helps conserve energy and
prepares the device for use so that users
do not have to wait for it to warm up.
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Time/Scheduling menu
29
Fax Printing Mode
Store all received
faxes
Print all received
faxes
Use Fax Printing
Schedule
If you have concerns about the security of
private faxes, use this feature to store faxes
rather than having them automatically print
by creating a printing schedule.
For the fax printing schedule, the control
panel prompts you to select days and times
to print faxes.
Select Change PIN to change the PIN
number that users must provide to print
faxes.
Change PIN
Table 2-7 Time/Scheduling menu (continued)
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Chapter 2 Control Panel
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Use this menu to set up global device-management options.
NOTE
Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Table 2-8 Management menu
Menu item
Sub-menu item
Values
Description
Stored Job Management
Quick Copy Job Storage
Limit
Select the maximum
number of jobs to store
Use this menu to view and manage any jobs that are
stored on the device.
Quick Copy Job Held
Timeout
1 Hour
4 Hours
1 Day
1 Week
Sleep mode
Disable
Use Sleep Delay (default)
Use this feature to customize the sleep mode
settings for this device.
Select Use Sleep Delay to set the device to enter
sleep mode after the delay that is specified in the
Time/Scheduling menu.
Manage Supplies
Supply Low/Order
Threshold
Select a value in the
range.
Use this menu to carry out administrative supply
management tasks such as changing the threshold
when supplies should be ordered.
Replace Black Cartridge
Stop at low
Stop at out
Override at out (default)
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Management menu
31
Initial Setup menu
The Initial Setup menu contains the sub-menus shown:
●
Networking and I/O menu
●
Fax Setup menu
●
E-mail Setup menu
NOTE
Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Networking and I/O
Table 2-9 Networking and I/O
Menu item
Sub-menu item
Values
Description
I/O Timeout
Select a value in the
range. The factory
default setting is
15 seconds.
I/O timeout refers to the elapsed time before a print
job fails. If the stream of data that the device
receives for a print job gets interrupted, this setting
indicates how long the device will wait before it
reports that the job has failed.
Parallel Input
NOTE
This
item appears
only if an EIO
accessory is
installed.
High Speed
No
Yes (default)
Use the High Speed setting to configure the speed
that the parallel port uses to communicate with the
host.
Advanced Functions
Enabled (default)
Disabled
Use the Advanced Functions setting to enable or
disable bidirectional parallel communication.
Embedded Jetdirect
See Table 2-10 Jetdirect menus for the list of options.
EIO Jetdirect
Table 2-10 Jetdirect menus
Menu item
Sub-menu item
Sub-menu item
Values and Description
TCP/IP
Enable
Off: Disable the TCP/IP protocol.
On (default): Enable the TCP/IP protocol.
Host Name
An alphanumeric string, up to 32 characters, used to
identify the device. This name is listed on the
HP Jetdirect configuration page. The default host
name is NPIxxxxxx, where xxxxxx is the last six
digits of the LAN hardware (MAC) address.
IPV4 Settings
Config Method
Specifies the method that TCP/IPv4 parameters will
be configured on the HP Jetdirect print server.
Bootp: Use BootP (Bootstrap Protocol) for automatic
configuration from a BootP server.
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Values and Description
DHCP: Use DHCP (Dynamic Host Configuration
Protocol) for automatic configuration from a DHCPv4
server. If selected and a DHCP lease exists, DHCP
Release and DHCP Renew menus are available to
set DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing.
An address in the form 169.254.x.x is assigned
automatically.
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters.
DHCP Release
This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The current DHCP lease is saved.
Yes: The current DHCP lease and the leased IP
address are released.
DHCP Renew
This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The print server does not request to
renew the DHCP lease.
Yes: The print server requests to renew the current
DHCP lease.
Manual Settings
(Available only if Config Method is set to Manual)
Configure parameters directly from the printer control
panel:
IP Address: The unique IP address of the printer
(n.n.n.n), where n is a value from 0 to 255.
Subnet Mask: The subnet mask for the printer
(m.m.m.m), where m is a value from 0 to 255.
Syslog Server: The IP address of the syslog server
used to receive and log syslog messages.
Default Gateway: The IP address of the gateway or
router used for communications with other networks.
Idle Timeout: The time period, in seconds, after
which an idle TCP print data connection is closed
(default is 270 seconds, 0 disables the timeout).
Default IP
Specify the IP address to default to when the print
server is unable to obtain an IP address from the
network during a forced TCP/IP reconfiguration (for
example, when manually configured to use BootP or
DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect devices.
Primary DNS
Specify the IP address (n.n.n.n) of a Primary DNS
Server.
Table 2-10 Jetdirect menus (continued)
ENWW
Initial Setup menu
33
Values and Description
Secondary DNS
Specify the IP address (n.n.n.n) of a Secondary
Domain Name System (DNS) Server.
IPV6 Settings
Enable
Use this item to enable or disable IPv6 operation on
the print server.
Off (default): IPv6 is disabled.
On: IPv6 is enabled.
Address
Use this item to manually configure an IPv6 address.
Manual Settings: Use the Manual Settings menu to
enable and manually configure a TCP/ IPv6 address.
DHCPV6 Policy
Router Specified: The stateful auto-configuration
method to be used by the print server is determined
by a router. The router specifies whether the print
server obtains its address, its configuration
information, or both from a DHCPv6 server.
Router Unavailable: If a router is not available, the
print server should attempt to obtain its stateful
configuration from a DHCPv6 server.
Always: Whether or not a router is available, the print
server always attempts to obtain its stateful
configuration from a DHCPv6 server.
Primary DNS
Use this item to specify an IPv6 address for a
primary DNS server that the print server should use.
Manual Settings
Use this item to manually set IPv6 addresses on the
print server.
Enable: Select this item and choose On to enable
manual configuration, or Off to disable manual
configuration.
Address: Use this item to type a 32 hexadecimal digit
IPv6 node address that uses the colon hexadecimal
syntax.
Proxy Server
Specifies the proxy server to be used by embedded
applications in the device. A proxy server is typically
used by network clients for Internet access. It caches
Web pages, and provides a degree of Internet
security, for those clients.
To specify a proxy server, enter its IPv4 address or
fully-qualified domain name. The name can be up to
255 octets.
For some networks, you may need to contact your
Independent Service Provider (ISP) for the proxy
server address.
Proxy Port
Type the port number used by the proxy server for
client support. The port number identifies the port
reserved for proxy activity on your network, and can
be a value from 0 to 65535.
Table 2-10 Jetdirect menus (continued)
34
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Values and Description
IPX/SPX
Enable
Off: Disable the IPX/SPX protocol.
On (default): Enable the IPX/SPX protocol.
Frame Type
Selects the frame-type setting for your network.
Auto: Automatically sets and limits the frame type to
the first one detected.
EN_8023, EN_II, EN_8022, and EN_SNAP: Frame-
type selections for Ethernet networks.
AppleTalk
Enable
Off (default): Disable the AppleTalk protocol.
On: Enable the AppleTalk protocol.
DLC/LLC
Enable
Off (default): Disable the DLC/LLC protocol.
On: Enable the DLC/LLC protocol.
Security
Print Sec Page
Yes: Prints a page that contains the current security
settings on the HP Jetdirect print server.
No (default): A security settings page is not printed.
Secure Web
For configuration management, specify whether the
embedded Web server will accept communications
using HTTPS (Secure HTTP) only, or both HTTP
and HTTPS.
HTTPS Required: For secure, encrypted
communications, only HTTPS access is accepted.
The print server will appear as a secure site.
HTTP/HTTPS optional: Access using either HTTP or
HTTPS is permitted.
IPsec or Firewall
Specify the IPsec or Firewall status on the print
server.
Keep: IPsec/Firewall status remains the same as
currently configured.
Disable: IPsec/Firewall operation on the print server
is disabled.
Reset Security
Specify whether the current security settings on the
print server will be saved or reset to factory defaults.
No*: The current security settings are maintained.
Yes: Security settings are reset to factory defaults.
Diagnostics
Embedded Test
This menu provides tests to help diagnose network
hardware or TCP/IP network connection problems.
Embedded tests help to identify whether a network
fault is internal or external to the device. Use an
embedded test to check hardware and
communication paths on the print server. After you
select and enable a test and set the execution time,
you must select Execute to initiate the test.
Table 2-10 Jetdirect menus (continued)
ENWW
Initial Setup menu
35
Values and Description
Depending on the execution time, a selected test
runs continuously until either the device is turned off,
or an error occurs and a diagnostic page is printed.
LAN HW Test
CAUTION
Running this embedded test will
erase your TCP/IP configuration.
This test performs an internal loopback test. An
internal loopback test will send and receive packets
only on the internal network hardware. There are no
external transmissions on your network.
Select Yes to choose this test, or No to not choose it.
HTTP Test
This test checks operation of HTTP by retrieving
predefined pages from the device, and tests the
embedded Web server.
Select Yes to choose this test, or No to not choose it.
SNMP Test
This test checks operation of SNMP communications
by accessing predefined SNMP objects on the device.
Select Yes to choose this test, or No to not choose it.
Select All Tests
Use this item to select all available embedded tests.
Select Yesto choose all tests. Select No to select
individual tests.
Data Path Test
This test helps to identify data path and corruption
problems on an HP postscript level 3 emulation
device. It sends a predefined PS file to the device,
However, the test is paperless; the file will not print.
Select Yes to choose this test, or No to not choose it.
Execution Time [H]
Use this item to specify the length of time (in hours)
that an embedded test will be run. You can select a
value from 1 to 60 hours. If you select zero (0), the
test runs indefinitely until an error occurs or device is
turned off.
Data gathered from the HTTP, SNMP, and Data
Path tests is printed after the tests have completed.
Execute
No*: Do not initiate the selected tests.
Yes: Initiate the selected tests.
Table 2-10 Jetdirect menus (continued)
36
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Values and Description
Ping Test
This test is used to check network communications.
This test sends link-level packets to a remote
network host, then waits for an appropriate
response. To run a ping test, set the following items:
Dest Type
Specify whether the target device is an IPv4 or IPv6
node.
Dest IP
IPV4: Type the IPv4 address.
IPV6 : Type the IPv6 address.
Packet Size
Specify the size of each packet, in bytes, to be sent
to the remote host. The minimum is 64 (default) and
the maximum is 2048.
Timeout
Specify the length of time, in seconds, to wait for a
response from the remote host. The default is 1 and
the maximum is 100.
Count
Specify the number of ping test packets to send for
this test. Select a value from 1 to 100. To configure
the test to run continuously, select 0.
Print Results
If the ping test was not set for continuous operation,
you can choose to print the test results. Select Yes
to print results. If you select No (default), results are
not printed.
Execute
Specify whether to initiate the ping test. Select Yes
to initiate the test, or No to not run the test.
Table 2-10 Jetdirect menus (continued)
ENWW
Initial Setup menu
37
Values and Description
Ping Results
Use this item to view the ping test status and results
using the control panel display. You can select the
following items:
Packets Sent
Shows the number of packets (0 - 65535) sent to the
remote host since the most recent test was initiated
or completed.
Packets Received
Shows the number of packets (0 - 65535) received
from the remote host since the most recent test was
initiated or completed.
Percent Lost
Shows the percent of ping test packets that were
sent with no response from the remote host since the
most recent test was initiated or completed.
RTT Min
Shows the minimum detected roundtrip- time (RTT),
from 0 to 4096 milliseconds, for packet transmission
and response.
RTT Max
Shows the maximum detected roundtrip- time (RTT),
from 0 to 4096 milliseconds, for packet transmission
and response.
RTT Average
Shows the average round-trip-time (RTT), from 0 to
4096 milliseconds, for packet transmission and
response.
Ping In Progress
Shows whether a ping test is in progress. Yes
indicates a test in progress, and No indicates that a
test completed or was not run.
Refresh
When viewing the ping test results, this item updates
the ping test data with current results. Select Yes to
update the data, or No to maintain the existing data.
However, a refresh automatically occurs when the
menu times out or you manually return to the main
menu.
Link Speed
The link speed and communication mode of the print
server must match the network. The available
settings depend on the device and installed print
server. Select one of the following link configuration
settings:
CAUTION
If you change the link setting,
network communications with the print
server and network device might be lost.
Auto (default): The print server uses auto-negotiation
to configure itself with the highest link speed and
communication mode allowed. If auto-negotiation
fails, either 100TX HALF or 10TX HALF is set
depending on the detected link speed of the hub/
switch port. (A 1000T half-duplex selection is not
supported.)
10T Half: 10 Mbps, half-duplex operation.
10T Full: 10 Mbps, Full-duplex operation.
100TX Half: 100 Mbps, half-duplex operation.
Table 2-10 Jetdirect menus (continued)
38
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Values and Description
100TX Full: 100 Mbps, full-duplex operation.
100TX Auto: Limits auto-negotiation to a maximum
link speed of 100 Mbps.
1000TX Full: 1000 Mbps, full-duplex operation.
Print Protocols
Use this item to print a page that lists the
configuration of the following protocols: IPX/SPX,
Novell NetWare, AppleTalk, DLC/LLC.
Table 2-10 Jetdirect menus (continued)
ENWW
Initial Setup menu
39
Table 2-11 Fax Setup menu
Menu item
Sub-menu item
Sub-menu item
Values
Description
Required Settings
Location
(Countries/regions
listed)
Configure the settings that are legally
required for outgoing faxes.
Date/Time
Fax Header
Information
Phone Number
Company Name
PC Fax Send
Disabled
Enabled (default)
Use this feature to enable or disable PC
Fax Send. PC Fax Send enables users to
send faxes through the device from their
computers if they have the correct driver
installed.
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Fax Send Settings
Fax Dial Volume
Off
Medium (default)
High
Use this feature to set the volume of the
tones that you hear while the device dials
the fax number.
Error Correction
Mode
Enabled (default)
Disabled
When Error Correction Mode is enabled
and an error occurs during fax
transmission, the device sends or receives
the error portion again.
JBIG Compression
Disabled
Enabled (default)
The JBIG Compression reduces fax-
transmission time, which can result in lower
phone charges. However, using JBIG
Compression sometimes causes
compatibility problems with older fax
machines. If this occurs, turn off the JBIG
Compression.
Maximum Baud Rate
Select a value from
the list.
Use this feature to set the maximum baud
rate for receiving faxes. This can be used
as a diagnostic tool for troubleshooting fax
problems.
Dialing Mode
Tone (default)
Pulse
Select whether the device should use tone
or pulse dialing.
Redial On Busy
The range is
between 0 and 9.
The factory default
is 3 times.
Type the number of times the device should
attempt to redial if the line is busy.
Redial On No
Answer
Never (default)
Once
Twice
Use this feature to specify the number of
times the device should attempt to dial if
the recipient fax number does not answer.
NOTE
Twice is available in
locations other than the United
States and Canada.
Redial Interval
The range is
between 1 and 5
minutes. The factory
default is 5 minutes.
Use this feature to specify the number of
minutes between dialing attempts if the
recipient number is busy or not answering.
Detect Dial Tone
Enabled
Disabled (default)
Use this feature to specify whether the
device should check for a dial tone before
sending a fax.
Dialing Prefix
Off (default)
Custom
Use this feature to specify a prefix number
that must be dialed when sending faxes
from the device.
Billing Codes
Off (default)
Custom
When billing codes are enabled, a prompt
appears that asks the user to enter the
billing code for an outgoing fax.
Minimum Length
The range is between 1 and 16 digits. The default is 1 digit.
Table 2-11 Fax Setup menu (continued)
ENWW
Initial Setup menu
41
Fax Receive Settings
Rings To Answer
The range varies by
location. The factory
default is 2 rings.
Use this feature to specify the number of
rings that must occur before the fax modem
answers.
Ring Interval
Default (default)
Custom
Use this feature to control the time between
rings for incoming faxes.
Ringer Volume
Off
Low (default)
High
Set the volume for the fax ring-tone.
Blocked Fax
Numbers
Add Blocked
Numbers
Type the fax
number to add.
Use this feature to add or delete numbers
from the blocked fax list. The blocked fax
list can contain up to 30 numbers. When
the device receives a call from one of the
blocked fax numbers, it deletes the
incoming fax. It also logs the blocked fax in
the activity log along with job-accounting
information.
Remove Blocked
Numbers
Select a fax number
to remove.
Clear All Blocked
Numbers
No (default)
Yes
Table 2-11 Fax Setup menu (continued)
42
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Use this menu to enable the e-mail feature and to configure basic e-mail settings.
NOTE
To configure advanced e-mail settings, use the embedded Web server. For more
information, see Embedded Web server.
Table 2-12 E-mail Setup menu
Menu item
Values
Description
Address Validation
On (default)
Off
This option enables the device to check e-mail syntax when you
type an e-mail address. Valid e-mail addresses require the "@"
sign and a ".".
Find Send Gateways
Search the network for SMTP gateways that the device can use to
send e-mail.
SMTP Gateway
Enter a value.
Specify the IP address of the SMTP gateway that is used to send e-
mail from the device.
Test Send Gateway
Test the configured SMTP gateway to see if it is functional.
Send Setup menu
Table 2-13 Send Setup menu
Menu item
Values
Description
Replicate MFP
Enter a value (IP Address).
Copy the local Send settings from one device to another.
Allow Transfer to New DSS
NOTE
This item
appears only for the
HP LaserJet M4345
MFP models.
Use this feature to allow the transfer of the device from one
HP Digital Sending Software (DSS) server to another.
HP DSS is a software package that handles digital sending tasks
such as faxing, e-mail, and sending a scanned document to a
network folder.
Allow Use of Digital Send Service
NOTE
This item
appears only for the
HP LaserJet M4345
MFP models.
This feature allows you to configure the device for use with an
HP Digital Sending Software (DSS) server.
ENWW
Initial Setup menu
43
Device Behavior menu
NOTE
Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Table 2-14 Device Behavior menu
Menu item
Sub-menu item
Sub-menu item
Values
Description
Language
Select the language
from the list.
Use this feature to select a different
language for control-panel messages.
When you select a new language, the
keyboard layout might also change.
Key Press Sound
On (default)
Off
Use this feature to specify whether you
hear a sound when you touch the screen or
press buttons on the control panel.
Inactivity Timeout
Type a value
between 10 and 300
seconds. The
factory default is 60
seconds.
Use this feature to specify the amount of
time that elapses between any activity on
the control panel and the device resetting to
the default settings.
Warning/Error
Behavior
Clearable Warnings
On
Job (default)
Use this feature to set the amount of time
that a clearable warning appears on the
control panel.
Continuable Events
Auto continue (10
seconds) (default)
Touch OK to
continue
Use this option to configure the device
behavior when the device encounters
certain errors.
Jam Recovery
Auto (default)
On
Off
Use this feature to configure how the
device handles pages that are lost during a
jam.
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Use Requested Tray
Exclusively (default)
First
Use this feature to control how the device
handles jobs that have specified a specific
input tray.
Manually Feed
Prompt
Always (default)
Unless Loaded
Use this feature to indicate whether a
prompt should appear when the type or
size for a job does not match the specified
tray and the device pulls from the
multipurpose tray instead.
PS Defer Media
Enabled (default)
Disabled
Use this feature to choose either the
PostScript (PS) or HP paper-handling model.
Use Another Tray
Enabled (default)
Disabled
Use this feature to turn on or off the control-
panel prompt to select another tray when
the specified tray is empty.
Size/Type Prompt
Display
Do not display
(default)
Use this feature to control whether the tray
configuration message appears whenever a
tray is opened or closed.
Duplex Blank Pages
Auto (default)
Yes
Use this feature to control how the device
handles two-sided jobs (duplexing).
Stapler/Stacker
Staple
None
One
If the optional stapler/stacker is installed,
use this feature to set stapling
characteristics for the device.
Staples Out
Continue (default)
Stop
MBM-3
Configuration
Operation Mode
Function Separator
Mailbox
Stacker
Use this feature to configure the optional
3bin mailbox accessory.
Table 2-14 Device Behavior menu (continued)
ENWW
Device Behavior menu
45
Use this feature to turn on no-wait
scanning. With Scan Ahead enabled, the
pages in the original document are scanned
to disk and held until the device becomes
available.
Auto Print Interrupt
Enabled
Disabled
When this feature is enabled, copy jobs can
interrupt print jobs that are set to print
multiple copies.
The copy job is inserted into the print queue
at the end of one copy of the print job. After
the copy job is complete, the device
continues printing the remaining copies of
the print job.
Copy Interrupt
Enabled
Disabled
When this feature is enabled, a copy job
that is currently printing can be interrupted
when a new copy job is started. You are
prompted to confirm that you want to
interrupt the current job.
First Copy Speed
No early warm up
Early warm up
Table 2-14 Device Behavior menu (continued)
46
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Default Paper Size
Select from the list
of paper sizes.
Use this feature to configure the default
paper size used for print jobs.
Override A4/Letter
No
Yes (default)
Use this feature to print on letter-size paper
when an A4 job is sent but no A4-size
paper is loaded in the device (or to print on
A4 paper when a letter-size job is sent but
no letter-size paper is loaded). This option
will also override A3 with ledger-size paper
and ledger with A3-size paper.
Manual Feed
Enabled
Disabled (default)
When this feature is enabled, the user can
select manual feed from the control panel
as the paper source for a job.
Courier Font
Regular (default)
Dark
Use this feature to select which version of
the Courier font you want to use.
Wide A4
Enabled
Disabled (default)
Use this feature to change the printable
area of A4-size paper. If you enable this
option, eighty 10-pitch characters can be
printed on a single line of A4 paper.
Print PS Errors
Enabled
Disabled (default)
Use this feature to select whether a
PostScript (PS) error page is printed when
the device encounters a PS error.
Print PDF Errors
Enabled
Disabled (default)
Use this feature to select whether a PDF
error page is printed when the device
encounters a PDF error.
Personality
Auto (default)
PCL
PDF
PS
Select the printer language that the device
should use.
Normally you should not change the
language. If you change the setting to a
specific language, the device does not
automatically switch from one language to
another unless specific software commands
are sent to the device.
Table 2-14 Device Behavior menu (continued)
ENWW
Device Behavior menu
47
Type a value
between 5 and 128
lines. The factory
default is 60 lines.
PCL is a set of printer commands that
Hewlett-Packard developed to provide
access to printer features.
Orientation
Portrait (default)
Landscape
Select the orientation that is most often
used print jobs. Select Portrait if the short
edge is at the top or select Landscape if the
long edge is at the top.
Font Source
Select the source
from the list.
Use this feature to select the font source for
the user-soft default font.
Font Number
Type the font
number. The range
is between 0 and
999. The factory
default is 0.
Use this feature to specify the font number
for the user-soft default font using the
source that is specified in the Font Source
menu item. The device assigns a number to
each font and lists it on the PCL font list
(available from the Administration menu).
Font Pitch
Type a value
between 0.44 and
99.99. The factory
default is 10.00.
If Font Source and Font Number indicate a
contour font, then use this feature to select
a default pitch (for a fixed-spaced font).
PCL
Font Point Size
Type a value
between 4.00 and
999.75. The factory
default is 12.00.
If Font Source and Font Number indicate a
contour font, then use this feature to select
a default point size (for a proportional-
spaced font).
Symbol Set
PC-8 (default)
(50 additional
symbol sets from
which to choose)
Use this feature to select any one of
several available symbol sets from the
control panel. A symbol set is a unique
grouping of all the characters in a font.
Append CR to LF
No (default)
Yes
Use this feature to configure whether a
carriage return (CR) is appended to each
line feed (LF) encountered in backwards-
compatible PCL jobs (pure text, no job
control).
Suppress Blank
Pages
No (default)
Yes
This option is for users who are generating
their own PCL, which could include extra
form feeds that would cause blank pages to
be printed. When Yes is selected, form
feeds are ignored if the page is blank.
Media Source
Mapping
Standard (default)
Classic
Use this feature to select and maintain
input trays by number when you are not
using the device driver, or when the
software program has no option for tray
selection.
Table 2-14 Device Behavior menu (continued)
48
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Print Quality menu
NOTE
Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Table 2-15 Print Quality menu
Menu item
Sub-menu item
Values
Description
Set Registration
Test Page
Print (button)
Use Set Registration to shift the margin alignment to
center the image on the page from top to bottom and
from left to right. You can also align the image on the
front with the image printed on the back.
Print a test page for setting the registration.
Source
All trays
Tray :
(choose a tray)
Select the source input tray for printing the Set
Registration page.
Adjust Tray
Shift from -20 to 20
along the X or Y axes. 0
is the default.
Perform the alignment procedure for each tray.
When it creates an image, the device scans across
the page from side to side as the sheet feeds from
top to bottom into the device.
The scan direction is referred to as X. X1 is the scan
direction for the first side of a 2-sided page. X2 is the
scan direction for the second side of a 2-sided page.
The feed direction is referred to as Y.
Fuser Modes
Configure the fuser mode associated with each
media type.
Restore Modes
Restore (button)
Restore the fuser modes to the default settings.
Optimize
High Transfer
Normal (default)
Increased
Optimizes certain parameters for all jobs rather than
(or in addition to) optimizing by paper path.
Line Detail
Off (default)
On
Resolution
300
600
FastRes 1200 (default)
ProRes 1200
Use this feature to select the print resolution.
REt
Off
Light
Medium (default)
Dark
Enable Resolution Enhancement technology (REt),
which produces print output with smooth angles,
curves, and edges. All print resolutions, including
FastRes 1200, benefit from REt.
Economode
Enabled
Disabled
When Economode is enabled, the device prints with
a reduced amount of toner per page; however, the
print quality of the page is slightly reduced.
ENWW
Print Quality menu
49
Choose from a range of
1 to 5. 3 is the default.
Lighten or darken the print on the page. 1 is the
lightest and 5 is the darkest.
Calibration/Cleaning
Auto Cleaning
Enabled
Disabled
When auto-cleaning is on, the device prints a
cleaning page when the page count reaches the
value that is set in Cleaning Interval.
Cleaning Interval
1000
2000
5000
10000
20000
Set the interval when the cleaning page should be
printed. The interval is measured by the number of
pages printed.
Auto Cleaning Size
Letter
A4
Select the size of paper used for the cleaning page.
Process Cleaning Page
Process (button)
Use this feature to create and process a cleaning
page for cleaning excess toner off the pressure roller
in the fuser. The process takes up to 2.5 minutes.
Table 2-15 Print Quality menu (continued)
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Chapter 2 Control Panel
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Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Table 2-16 Troubleshooting menu
Menu item
Sub-menu item
Sub-menu item
Values
Description
Event Log
Print (button)
This feature shows the event codes and
their corresponding engine cycles on the
display, and it allows you to print the full
event log.
Calibrate Scanner
Calibrate (button)
Use this feature to compensate for offsets
in the scanner imaging system (carriage
head) for ADF and flatbed scans.
You might need to calibrate the scanner if it
is not capturing the correct sections of
scanned documents.
Fax T.30 Trace
Print T.30 Report
Use this feature to print or configure the fax
T.30 trace report. T.30 is the standard that
specifies handshaking, protocols, and error
correction between fax machines.
When to Print Report
Never auto print
Print after any fax job
Print after fax send
jobs
Print after any fax
error
Print after send
errors only
Print after receive
errors only
Fax Transmit Signal
Loss
A value between 0
and 30.
Use this feature to set loss levels to
compensate for phone line signal loss. You
should not modify this setting unless
requested to do so by an HP service
representative because it could cause the
fax to stop functioning.
Fax V.34
Normal (default)
Off
Use this feature to disable V.34
modulations if several fax failures have
occurred or if phone line conditions require it.
Fax Speaker Mode
Normal (default)
Diagnostic
This feature can be used by a technician to
evaluate and diagnose fax issues by
listening to the sounds of fax modulations.
The factory default setting is Normal.
Paper Path Sensors
Initiate a test of the paper path sensors.
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Troubleshooting menu
51
Paper Path Test
Test Page
Print (button)
Generate a test page for testing paper
handling features. You can define the path
that is used for the test in order to test
specific paper paths.
Source
All trays
Tray 1
Tray 2
(Additional trays are
shown, if applicable.)
Specify whether the test page will be
printed from all trays or from a specific tray.
Destination
All bins
Stacker Bin
Standard Output Bin
Select the output option for the test page.
You can choose to send the test page to all
output bins or only to a specific bin.
Duplex
Off (default)
On
Select whether the duplexer should be
included in the Paper Path test.
Copies
Range: 2-30,
Default=2
Select how many pages should be sent
from the specified source as part of the
Paper Path test.
Table 2-16 Troubleshooting menu (continued)
52
Chapter 2 Control Panel
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Choose from a list
of available options.
Test paper handling features for the finisher.
Select the option that you want to test.
Media Size
Letter
Legal
A4
Executive (JIS)
8.5 x 13
Select the paper size for the Finishing
Paper Path Test.
Media Type
Select the paper type for the Finishing
Paper Path Test.
Copies
Range: 2-30,
Default=2
Select the number of copies to include in
the Finishing Paper Path Test.
Duplex
Off
On
Select whether to use the duplexer in the
Finishing Paper Path Test.
Print Test Page
Print (button)
Print a test page to use for the Finishing
Paper Path Test.
Stack
Media Size
Letter
Legal
A4
Executive (JIS)
8.5 x 13
Select the options that you want to use to
test the stacker.
Media Type
Select from a list of
types.
Select the type of media to use for the
Finishing Paper Path Test.
Copies
1
10
50
100
500
Select the number of copies to include in
the Finishing Paper Path Test.
Duplex
Off
On
Select whether to use the duplexer in the
Finishing Paper Path Test.
Print Test Page
Print (button)
Print a test page to use for the Finishing
Paper Path Test.
Manual Sensor Test
Test the device sensors and switches for
correct operation. Each sensor is displayed
on the control-panel screen, along with its
status. Manually trip each sensor and
watch for it to change on the screen. Press
the Stop button to abort the test.
Table 2-16 Troubleshooting menu (continued)
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Troubleshooting menu
53
Exercise individual parts independently to
isolate noise, leaking, or other issues. To
start the test, select one of the components.
The test will run the number of times
specified by the Repeat option. You might
be prompted to remove parts from the
device during the test. Press the Stop
button to abort the test.
Print/Stop Test
Continuous value
from 0 to 60,000
milliseconds. The
default is 0
milliseconds.
Isolate faults by stopping the device during
the print cycle and observing where in the
process the image degrades. To run the
test, specify a stop time. The next job that
is sent to the device will stop at the
specified time in the process.
Scanner Tests
This menu item is used by a service
technician to diagnose potential problems
with the device scanner.
Control Panel
LEDs
Use this feature to make sure the
components of the control panel are
functioning correctly.
Display
Buttons
Touchscreen
Table 2-16 Troubleshooting menu (continued)
54
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Table 2-17 Resets menu
Menu item
Values
Description
Clear Local Address Book
Clear (button)
Use this feature to clear all addresses from the address books that
are stored on the device.
Clear Fax Activity Log
Yes
No (default)
Use this feature to clear all events from the Fax Activity Log.
Restore Factory Telecom Setting
Restore (button)
Use this option to restore the telephone-related settings that are in
the Initial Setup menu to factory default values.
Restore Factory Settings
Restore (button)
Use this feature to restore all device settings to their factory
defaults.
Clear Maintenance Message
Clear (button)
Clear the Order Maintenance Kit and Replace Maintenance Kit
warning messages.
Clear Document Feeder
Message
Clear (button)
Use this feature to clear the Order Document Feeder Kit and
Replace Document Feeder Kit warning messages.
Reset Supplies
New Maintenance Kit (Yes/No)
New Document Feeder Kit (Yes/
No)
Notify the device that a new maintenance kit or document feeder
kit has been installed.
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Resets menu
55
The Service menu is locked and requires a PIN for access. This menu is intended for use by
authorized service personnel.
56
Chapter 2 Control Panel
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This chapter describes how to configure certain network parameters on the device. The following
topics are covered:
●
USB configuration
●
Network configuration
ENWW
57
This device supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.
Figure 3-1 USB connection
1
USB connector
2
USB port (type B)
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You might need to configure certain network parameters on the device. You can configure these
parameters in the following locations:
●
Installation software
●
Device control panel
●
Embedded Web server
●
Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh)
NOTE
For more information about using the embedded Web server, see Embedded Web
server
For more information on supported networks and network configuration tools, see the HP Jetdirect
Print Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect print
server is installed.
This section contains the following information about configuring network parameters:
●
Configure TCP/IPv4 parameters
●
Configure TCP/IPv6 parameters
●
Disable network protocols (optional)
●
HP Jetdirect EIO print servers
Configure TCP/IPv4 parameters
If your network doesn't provide automatic IP addressing through DHCP, BOOTP, RARP, or another
method, you might need to enter the following parameters manually before you can print over the
network:
●
IP address (4 bytes)
●
Subnet mask (4 bytes)
●
Default gateway (4 bytes)
Set an IP address
You can view the current IP address of the device from the control-panel Home screen by touching
Network Address.
Use the following procedure to change the IP address manually.
1.
Scroll to and touch Administration.
2.
Scroll to and touch Initial Setup.
3.
Touch Networking and I/O.
4.
Touch Embedded Jetdirect.
5.
Touch TCP/IP.
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Network configuration
59
Touch IPV4 Settings.
7.
Touch Config Method.
8.
Touch Manual.
9.
Touch Save.
10. Touch Manual Settings.
11. Touch IP Address.
12. Touch the IP Address text box.
13. Use the touchscreen keypad to type the IP address.
14. Touch OK.
15. Touch Save.
Set the subnet mask
1.
Scroll to and touch Administration.
2.
Scroll to and touch Initial Setup.
3.
Touch Networking and I/O.
4.
Touch Embedded Jetdirect.
5.
Touch TCP/IP.
6.
Touch IPV4 Settings.
7.
Touch Config Method.
8.
Touch Manual.
9.
Touch Save.
10. Touch Manual Settings.
11. Touch Subnet Mask.
12. Touch the Subnet Mask text box.
13. Use the touchscreen keypad to type the subnet mask.
14. Touch OK.
15. Touch Save.
Set the default gateway
1.
Scroll to and touch Administration.
2.
Scroll to and touch Initial Setup.
3.
Touch Networking and I/O.
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Chapter 3 Input/output (I/O)
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Touch Embedded Jetdirect.
5.
Touch TCP/IP.
6.
Touch IPV4 Settings.
7.
Touch Config Method.
8.
Touch Manual.
9.
Touch Save.
10. Touch Manual Settings.
11. Touch Default Gateway.
12. Touch the Default Gateway text box.
13. Use the touchscreen keyboard to type the default gateway.
14. Touch OK.
15. Touch Save.
Configure TCP/IPv6 parameters
For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Print
Server Administrator's Guide.
Disable network protocols (optional)
By factory default, all supported network protocols are enabled. Disabling unused protocols has the
following benefits:
●
It decreases device-generated network traffic.
●
It prevents unauthorized users from printing to the device.
●
It provides only pertinent information on the configuration page.
●
It allows the device control panel to display protocol-specific error and warning messages.
Disable IPX/SPX
NOTE
Do not disable this protocol in Windows-based systems that print to the printer
through IPX/SPX.
1.
Scroll to and touch Administration.
2.
Scroll to and touch Initial Setup.
3.
Touch Networking and I/O.
4.
Touch Embedded Jetdirect.
5.
Touch IPX/SPX.
6.
Touch Enable.
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Network configuration
61
Scroll to and touch Administration.
2.
Scroll to and touch Initial Setup.
3.
Touch Networking and I/O.
4.
Touch Embedded Jetdirect.
5.
Touch AppleTalk.
6.
Touch Enable.
7.
Touch Off.
8.
Touch Save.
Disable DLC/LLC
1.
Scroll to and touch Administration.
2.
Scroll to and touch Initial Setup.
3.
Touch Networking and I/O.
4.
Touch Embedded Jetdirect.
5.
Touch DLC/LLC.
6.
Touch Enable.
7.
Touch Off.
8.
Touch Save.
HP Jetdirect EIO print servers
HP Jetdirect print servers (network cards) can be installed in the EIO slot. These cards support
multiple network protocols and operating systems. HP Jetdirect print servers facilitate network
management by allowing you to connect a printer directly to your network at any location. HP
Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which
provides remote printer management and troubleshooting through the HP Web Jetadmin software.
NOTE
Configure the card through the control panel, the printer installation software, or
HP Web Jetadmin. Refer to the HP Jetdirect print server documentation for more information.
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Media and trays
This chapter contains the following sections:
●
General media specifications
●
General guidelines for media
●
Media considerations
●
Select print media
●
Printing and paper-storage environment
●
Load media
●
Control print jobs
●
Select output bins
ENWW
63
General media specifications
For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family
Print Media Guide (available at http://www.hp.com/support/ljpaperguide) .
Category
Specifications
Acid content
5.5 pH to 8.0 pH
Caliper
0.094 to 0.18 mm (3.0 to 7.0 mils)
Curl in ream
Flat within 5 mm (0.02 in)
Cut edge conditions
Cut with sharp blades with no visible fray.
Fusing compatibility
Must not scorch, melt, offset, or release hazardous emissions when heated to 200°
C (392°F) for 0.1 second.
Grain
Long grain
Moisture content
4% to 6% by weight
Smoothness
100 to 250 Sheffield
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Chapter 4 Media and trays
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General guidelines for media
Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has
obtained and understands the print-media requirements that are specified in the HP LaserJet Printer
Family Print Media Guide.
See HP Customer Care to order the HP LaserJet Printer Family Print Media Guide. To download a
copy of the guide, go to http://www.hp.com/support/ljpaperguide.
It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer
Family Print Media Guide and still not print satisfactorily. This can result from abnormal
characteristics of the printing environment or other variables over which HP has no control (for
example, extremes in temperature and humidity).
Hewlett-Packard Company recommends testing any paper before buying it in large quantities.
CAUTION
Using paper that does not conform to the specifications listed here or in the print
media guide can cause problems that require service. This service is not covered by the
Hewlett-Packard warranty or service agreements.
Paper to avoid
The product can handle many types of paper. Using paper that does not meet specifications will
cause lower print quality and increase the chance of jams.
●
Do not use paper that is too rough. Use paper with a tested smoothness rating of 100–250
Sheffield.
●
Do not use paper, other than standard 3-hole punched paper, that contains cutouts or
perforations.
●
Do not use multipart forms.
●
Do not use paper that has already been printed on, or that has been fed through a photocopier.
●
Do not use paper that contains a watermark if you are printing solid patterns.
●
Do not use heavily embossed or raised-letterhead papers.
●
Do not use papers that have heavily textured surfaces.
●
Do not use offset powders or other materials that prevent printed forms from sticking together.
●
Do not use paper that has a colored coating that was added after the paper was produced.
Paper that can damage the device
In rare circumstances, paper can damage the device. The following paper must be avoided to
prevent possible damage to the device:
●
Do not use paper with staples attached.
●
Do not use transparencies, labels, or photo or glossy paper designed for Inkjet printers or other
low temperature printers. Use only media that is specified for use with HP LaserJet printers.
ENWW
General guidelines for media
65
Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors
when exposed to the temperature of the fuser.
●
Do not use paper that is embossed or coated, or any media that is not designed to withstand
the fusing temperature of the device. Do not use letterhead paper or preprinted forms that are
made with dyes or inks that cannot withstand the heat of the fuser.
To order HP LaserJet printing supplies, see Order parts, accessories, and supplies.
General media specifications
For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family
Print Media Guide (available at http://www.hp.com/support/ljpaperguide) .
Category
Specifications
Acid content
5.5 pH to 8.0 pH
Caliper
0.094 to 0.18 mm (3.0 to 7.0 mils)
Curl in ream
Flat within 5 mm (0.02 in)
Cut edge conditions
Cut with sharp blades with no visible fray.
Fusing compatibility
Must not scorch, melt, offset, or release hazardous emissions when heated to 200°
C (392°F) for 0.1 second.
Grain
Long grain
Moisture content
4% to 6% by weight
Smoothness
100 to 250 Sheffield
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Chapter 4 Media and trays
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Envelope construction is critical. Envelope fold lines can vary considerably, not only between
manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes
depends upon the quality of the envelopes. When selecting envelopes, consider the following
components:
●
Weight: The weight of the envelope paper should not exceed 105g/m2 (28lb) or jamming might
occur.
●
Construction: Prior to printing, envelopes should lie flat with less than 6mm (0.25inch) curl, and
should not contain air.
●
Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.
●
Temperature: You should use envelopes that are compatible with the heat and pressure of the
printer.
●
Size: You should use only envelopes within the following size ranges.
●
Minimum: 76x127mm (3x5inches)
●
Maximum: 216x356mm (8.5x14inches)
NOTE
Use only tray1 or the optional envelope feeder to print envelopes.You might
experience some jams when using any media with a length less than 178mm(7inches). This
might be caused by paper that has been affected by environmental conditions. For optimum
performance, make sure you are storing and handling the paper correctly. Also, choose
envelopes in the printer driver (see Supported printer drivers).
Envelopes with double side seams
Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal
seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner
of the envelope as illustrated below.
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Media considerations
67
Acceptable envelope construction
2
Unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use
adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might
cause wrinkling, creasing, or even jams and might even damage the fuser.
Envelope margins
The following gives typical address margins for a commercial #10 or DL envelope.
Type of address
Top margin
Left margin
Return address
15mm (0.6inch)
15mm (0.6inch)
Delivery address
51mm (2.0inches)
89mm (3.5inches)
NOTE
For the best print quality, position margins no closer than 15mm (0.6inch) from the
edges of the envelope. Avoid printing over the area where the envelope's seams meet.
Envelope storage
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is
trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing.
For more information, see Printing and paper-storage environment.
Labels
CAUTION
To avoid damaging the MFP, use only labels recommended for laser printers.
Never print on the same sheet of labels more than once or print on a partial sheet of labels.
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Chapter 4 Media and trays
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When selecting labels, consider the quality of each component:
●
Adhesives: The adhesive material should be stable at 200C (392F), the printer's fusing
temperature.
●
Arrangement: Only use labels with no exposed backing between them. Labels can peel off
sheets with spaces between the labels, causing serious jams.
●
Curl: Prior to printing, labels must lie flat with no more than 13mm (0.5inch) of curl in any
direction.
●
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
NOTE
Choose labels in the printer driver (see Supported printer drivers).
Transparencies
Transparencies used in the printer must be able to withstand 200C (392F), the printer's fusing
temperature.
CAUTION
To avoid damaging the MFP, use only transparencies recommended for use in
HPLaserJet printers, such as HP-brand transparencies.
NOTE
Choose transparencies in the printer driver (see Supported printer drivers).
Card stock and heavy media
You can print many types of card stock from the paper input tray, including index cards and
postcards. Some card stock performs better than others because its construction is better suited for
feeding through a laser printer.
For optimum printer performance, do not use paper heavier than 157g/m2 (42lb). Paper that is too
heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or
excessive mechanical wear.
NOTE
You might be able to print on heavier paper if you do not fill the input tray to capacity
and if you use paper with a smoothness rating of 100-180Sheffield.
Card stock construction
●
Smoothness: 135-157g/m2 (36-42lb) card stock should have a smoothness rating of
100-180Sheffield. 60-135g/m2 (16-36lb) card stock should have a smoothness rating of
100-250Sheffield.
●
Construction: Card stock should lie flat with less than 5mm (0.2in.) of curl.
●
Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.
●
Sizes: Only use card stock within the following size ranges:
●
Minimum: 76x127mm (3x5in.)
●
Maximum: 216x356mm (8.5x14.0in.)
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Media considerations
69
Card stock guidelines
Set margins at least 2mm (0.08in.) away from the edges.
Letterhead and preprinted forms
Many manufacturers now offer premium paper advertised as laser-compatible or laser-guaranteed.
Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser
modes that are available on some printer models in order to achieve adequate toner adhesion.
NOTE
Some page-to-page variation is normal when printing with laser printers. This
variation cannot be observed when printing on plain paper. However, this variation is obvious
when printing on preprinted forms because the lines and boxes are already placed on the page.
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the
following guidelines:
●
Avoid using low-temperature inks (the kind used with some types of thermography).
●
Use preprinted forms and letterhead paper that have been printed by offset lithography or
engraving.
●
Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release
undesirable emissions when heated to 200C (392F) for 0.1second. Typically, oxidation-set or oil-
based inks meet this requirement.
●
When the form is preprinted, be careful not to change the moisture content of the paper, and do
not use materials that change the paper's electrical or handling properties. Seal the forms in
moisture-proof wrap to prevent moisture changes during storage.
●
Avoid processing preprinted forms that have a finish or coating.
●
Avoid using heavily embossed or raised-letterhead papers.
●
Avoid papers that have heavily textured surfaces.
●
Avoid using offset powders or other materials that prevent printed forms from sticking together.
Select the correct fuser mode
The device automatically adjusts the fuser mode based on the media type to which the tray is set.
For example, heavy paper, such as card stock, might need a higher fuser-mode setting in order to
make the toner adhere better to the page, but transparencies need a lower fuser-mode setting to
avoid damage to the device. The default setting generally provides the best performance for most
print-media types.
The fuser mode can be changed only if the media type has been set for the tray that you are using.
See Control print jobs. After the media type has been set for the tray, then the fuser mode for that
type can be changed on the Administration menu in the Print Quality submenu at the device control
panel. See Print Quality menu.
NOTE
Using the High 1 or High 2 fuser mode setting improves the ability of the toner to
adhere to paper, but it might cause other problems, such as excessive curl. The device might
print at a slower speed when the fuser mode is set to High 1 or High 2. The table below
describes the ideal fuser mode setting for supported media types.
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Chapter 4 Media and trays
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Fuser mode setting
Plain
Normal
Preprinted
Normal
Letterhead
Normal
Transparency
Low 2
Prepunched
Normal
Labels
Normal
Bond
Normal
Recycled
Normal
Color
Normal
Light
Low 1
Card stock
Normal
Rough
High 1
Envelope
Normal
To reset the fuser modes to the default settings, touch the Administration menu at the device control
panel. Touch Print Quality, touch Fuser Modes, and then touch Restore Modes.
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Media considerations
71
Select print media
Table 4-1 Supported types of media
Type of media
Tray1
Trays 2, 3,
4, and 5
Optional duplexer
Optional
envelope feeder
3-bin mailbox or
stacker part of
stapler/stacker
Stapler part of
stapler/stacker
Plain
X
X
X
X
X
X
Preprinted
X
X
X
X
X
X
Letterhead
X
X
X
X
X
X
Transparency
X
X
X
Prepunched
X
X
X
X
X
Labels
X
X
X
X
X
Bond
X
X
X
X
X
X
Recycled
X
X
X
X
X
X
Color
X
X
X
X
X
X
Cardstock
X
X
X 1 2
Rough
X
X
X
X
X
X
Envelope
X
X
X1
1
Face-up delivery only.
2
If a 3-bin mailbox is installed, select the bottom bin when printing on cardstock. Media weights that are 200g/m2 or greater are supported
only in the bottom bin.
Table 4-2 Tray1 supported sizes and weights
Size
Dimensions1
Weight
Capacity2
Letter
216x279mm (8.5x11inches)
60to200g/m2 (16to53lb)
100sheets of 75g/m2 (20lb)
paper
A4
210x297mm (8.3x11.7inches)
Legal
216x356mm (8.5x14inches)
Executive
184x267mm (7.3x10.5inches)
Statement
140x216mm (5.5x8.5inches)
8.5x13
216x330mm (8.5x13inches)
A5
148x210mm (5.8x8.3inches)
B5 (JIS)
182x257mm (7.2x10.1inches)
Executive (JIS)
216x330mm (8.5x13inches)
D Postcard (JIS)
148x200mm (5.8x7.9inches)
16K
197x273mm (7.75x10.75inches)
Custom3
Minimum: 76x127mm (3x5inches)
Maximum: 216x356mm
(8.5x14inches)
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Envelope Commercial #10
105x241mm (4.1x9.5inches)
75to105g/m2 (20to28lb)
10envelopes
EnvelopeDL ISO
110x220mm (4.3x8.7inches)
EnvelopeC5 ISO
162x229mm (6.4x9.0inches)
EnvelopeB5 ISO
176x250mm (6.9x9.8inches)
EnvelopeMonarch #7-3/4
98x191mm (3.9x7.5inches)
1
The MFP supports a wide range of sizes. Check the MFP software for supported sizes.
2
Capacity can vary depending on paper weight and thickness, as well as environmental conditions.
3
To print on custom-size paper, see Load small sizes, custom sizes, or heavy paper.
Table 4-3 Trays 2, 3, 4, and 5 supported sizes and weights
Size
Dimensions1
Weight
Capacity2
Letter
216x279mm (8.5x11inches)
60to120g/m2 (16to32lb)
500sheets of 75g/m2 (20lb)
paper
A4
210x297mm (8.3x11.7inches)
Executive
184x267mm (7.3x10.5inches)
Legal
216x356mm (8.5x14inches)
B5 (JIS)
182x257mm (7.2x10.1inches)
A5
148x210mm (5.8x8.3inches)
8.5x13
216x330mm (8.5x13inches)
Executive (JIS)
216x330mm (8.5x13inches)
16K
197x273mm (7.75x10.75inches)
Custom3
Minimum: 148x210mm
(5.8x8.3inches)
Maximum: 216x356mm
(8.5x14inches)
1
The MFP supports a wide range of sizes. Check the MFP software for supported sizes.
2
Capacity can vary depending on paper weight and thickness, as well as environmental conditions.
3
To print on custom-size paper, see Load small sizes, custom sizes, or heavy paper.
Table 4-2 Tray1 supported sizes and weights (continued)
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Table 4-4 Optional duplexer supported sizes and weights
Size
Dimensions
Weight
Letter
216x279mm (8.5x11inches)
60to120g/m2 (16to32lb)
A4
210x297mm (8.3x11.7inches)
Executive
184x267mm (7.3x10.5inches)
Legal
216x356mm (8.5x14inches)
B5 (JIS)
182x257mm (7.2x10.1inches)
A5
148 x 210 mm (5.8x8.3inches)
8.5x13
216x330mm (8.5x13inches)
Executive (JIS)
216x330mm (8.5x13inches)
16K
197x273mm (7.75x10.75inches)
Table 4-5 Optional envelope feeder supported sizes and weights
Size
Dimensions
Weight
Capacity
Monarch #7-3/4
98x191mm (3.9x7.5inches)
75to105g/m2 (20to28lb)
75envelopes
Commercial#10
105x241mm (4.1x9.5inches)
DL ISO
110x220mm (4.3x8.7inches)
C5 ISO
162x229mm (6.4x9.0inches)
B5 ISO
176x250mm (6.9x9.8inches)
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Table 4-6 Optional 3-bin mailbox or stacker part of the stapler/stacker supported sizes and weights
Size
Dimensions1
Weight
Capacity2
Letter
216x279mm (8.5x11inches)
For the stacker on the stapler/
stacker or the lower bin on the
3-bin mailbox: 500sheets of 75g/
m2 (20lb) paper
For the top two bins on the 3-
bin mailbox: each can hold
100sheets of 75g/m2 (20lb)
paper.
A4
210x297mm (8.3x11.7inches)
Executive
184x267mm (7.3x10.5inches)
Legal
216x356mm (8.5x14inches)
B5 (JIS)
182x257mm (7.2x10.1inches)
A5
148x210mm (5.8x8.3inches)
Statement
140x216mm (5.5x8.5inches)
8.5x13
216x330mm (8.5x13inches)
Executive(JIS)
216x330mm (8.5x13inches)
DPostcard(JIS)
148x200mm (5.8x7.9inches)
16K
197x273mm (7.75x10.75inches)
Envelope #10 4
105x241mm (4.1x9.5inches)
Envelope Monarch #7-3/4 4
98x191mm (3.9x7.5inches)
Envelope C5 ISO 4
162x229mm (6.4x9.0inches)
Envelope DL ISO 4
110x220mm (4.3x8.7inches)
Envelope B5 ISO 4
176x250mm (6.7x9.8mm)
Custom3
Minimum: 76x127mm (3x5inches)
Maximum: 216x356mm
(8.5x14inches)
1
The MFP supports a wide range of sizes. Check the MFP software for supported sizes.
2
Capacity can vary depending on paper weight and thickness, as well as environmental conditions.
3
To print on custom-size paper, see Load small sizes, custom sizes, or heavy paper.
4
Face-up delivery only.
Table 4-7 Stapler part of the optional stapler/stacker supported sizes and weights
Size
Dimensions
Weight
Capacity
Letter
216x279mm (8.5x11inches)
For plain media: 60to120g/m2
(16to32lb)
For thick media: 128to199g/
m2 (34to53lb)
For plain media: 30sheets of 75g/
m2 (20lb) paper
For glossy media: 20sheets
For thick media: the stack height
must not exceed 7mm (0.27inch)
A4
210x297mm (8.3x11.7inches)
Legal
216x356mm (8.5x14inches)
8.5x13
216x330mm (8.5x13inches)
Executive(JIS)
216x330mm (8.5x13inches)
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Table 4-8 ADF supported sizes and weights
Size
Dimensions
Weight
Capacity
Letter
216x279mm (8.5x11inches)
60to120g/m2 (16to32lb)
50sheets of 75g/m2 (20lb) paper
A4
210x297mm (8.3x11.7inches)
A5
148x210mm (5.8x8.3inches)
Legal
216x356mm (8.5x14inches)
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Printing and paper-storage environment
Ideally, the printing and paper-storage environment should be at or near room temperature, and not
too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while
cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the
humidity from a room. As paper is opened and used, it loses moisture, causing streaks and
smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is
opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper
loses and gains moisture it can distort. This can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself. Paper
storage environmental conditions directly affect the feed operation.
Care should be taken not to purchase more paper than can be easily used in a short time (about 3
months). Paper stored for long periods might experience heat and moisture extremes, which can
cause damage. Planning is important to prevent damage to a large supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened
packages of paper have more potential for environmental damage, especially if they are not wrapped
with a moisture-proof barrier.
The paper-storage environment should be properly maintained to ensure optimum product
performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of
45% to 55%. The following guidelines should be helpful when evaluating the paper's storage
environment:
●
Paper should be stored at or near room temperature.
●
The air should not be too dry or too humid (due to the hygroscopic properties of paper).
●
The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof
wrapping. If the product environment is subject to extremes, unwrap only the amount of paper to
be used during the day's operation to prevent unwanted moisture changes.
●
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If
air is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during
printing.
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This section contains information about loading standard- and custom-size media into the input trays.
CAUTION
To avoid a jam, never add or remove paper from a tray while printing or copying
from that tray. To avoid damaging the MFP, print labels and envelopes from tray1 only. Print
on only one side of labels, envelopes, and transparencies.
Load the flatbed scanner
Place the document face-down on the scanner glass.
Load the ADF
Load the document face-up in the ADF.
Load tray1
Tray1 holds up to 100 sheets of paper or 10 envelopes. For more information about supported
media, see Select print media.
Use the following procedure if tray1 is loaded continually with the same type of media, and the media
is not usually removed from tray1 between print jobs. The following procedure can also increase the
MFP performance when printing from tray1.
CAUTION
To avoid a jam, never add or remove media from a tray while printing from that
tray.
1.
Touch Copy.
2.
Touch Paper Selection.
3.
Touch Tray 1 Any Size.
4.
Touch the correct media size.
NOTE
If you select Custom as the media size, also select the unit of measure and the
X and Y dimensions.
5.
Touch OK.
6.
Touch OK again.
7.
Open tray1.
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Load paper according to size and finishing options. See Select print media for information about
loading preprinted, letterhead, and prepunched paper.
CAUTION
To avoid jams, print sheets of labels one sheet at a time.
9.
Adjust the media guides so they lightly touch the media stack, but do not bend the media.
10. Make sure the media fits under the tabs on the guides and not above the load level indicators.
NOTE
If printing on long media also pull out the tray extension until it stops.
11. Touch Start Copy.
Load trays 2, 3, 4 and 5
Trays 2 , 3, 4, and 5 hold up to 500 sheets of standard media. For information about paper
specifications, see Select print media.
The following are the detectable standard sizes, which are marked inside the tray:
●
A4
●
Letter
●
Legal
●
Executive
●
B5 (JIS)
●
A5
The following are the undetectable standard sizes:
●
16K
●
Executive (JIS)
●
8.5 x 13 (216 x 330 mm).
When loading undetectable sizes, you need to manually set the size at the control panel. For
information about loading custom-size media, see Load custom-size media in trays 2, 3, 4, and 5.
CAUTION
To avoid a jam, never add or remove paper from a tray while printing from that
tray.
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Load standard-size media in trays 2, 3, 4, and 5
NOTE
Do not load envelopes in trays 2, 3, 4, or 5. Use only tray1 for printing on envelopes.
1.
Open the tray until it stops.
2.
Load the media into the tray.
NOTE
See Load letterhead, prepunched, or preprinted paper for information about
loading preprinted, letterhead, and prepunched paper.
3.
Adjust the media-length guide by pressing the tab on the guide and moving it until it touches the
media stack.
4.
Adjust the media-width guide by pressing the tab on the guide and moving it until it touches the
media stack.
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Close the tray.
NOTE
Depending on the size that you selected, the MFP might prompt you to move the
media guides. Follow the instructions on the control panel.
Load custom-size media in trays 2, 3, 4, and 5
1.
Open the tray until it stops.
2.
Press the tab on the left media guide and slide the guide all the way out.
3.
Press the tab on the front media guide and slide the guide all the way out.
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Load the media into the tray.
NOTE
See Load letterhead, prepunched, or preprinted paper for information about
loading preprinted, letterhead, and prepunched paper.
5.
Adjust the left media guide by pressing the tab on the guide and sliding the guide until it gently
touches the media stack
6.
Adjust the front media guide by pressing the tab on the guide and sliding the guide until it gently
touches the media stack.
7.
Look at the package for the ream of paper. Note the value of the width (X dimension) and the
length (Y dimension). You will need this information for a later step.
8.
Close the tray.
9.
If the size that appears on the control panel is Custom, then the tray size is set to ANY
CUSTOM. The tray will match any custom-size print job, even if the print-job dimensions are
different from the dimensions of the media that is loaded in the tray. If you prefer, you can
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specify the exact dimensions of the custom-size media that is loaded in the tray. When you
specify exact dimensions, the dimensions appear as the size, rather than Custom.
Touch Custom. The UNIT OF MEASURE menu appears.
NOTE
The MFP might prompt you to move the media guides. Follow the instructions on
the control panel.
10. Touch MILLIMETERS or touch INCHES.
11. Use the numeric keypad to select the X dimension (short edge).
12. Touch OK.
13. Use the numeric keypad to select the Y dimension (long edge).
14. Touch OK. SETTING SAVED appears on the control-panel display for a moment. The tray size
then appears.
15. Touch EXIT to accept the settings. The tray is ready to use.
Load special media
Load envelopes
You can print on envelopes from tray1 or the optional envelope feeder. Tray1 holds up to 10
envelopes and supports standard or custom sizes. The optional envelope feeder holds up to
75envelopes and supports only standard envelope sizes.
For printing on any size of envelope, make sure to set the margins in your program at least 15mm
(0.6inch) from the edge of the envelope.
Printing performance depends on the construction of the envelope. Always test a few sample
envelopes before purchasing a large quantity. For envelope specifications, see Select print media.
WARNING!
Never use envelopes that contain coated linings, exposed self-stick adhesives,
or other synthetic materials. These items can emit noxious fumes.
CAUTION
Envelopes that have clasps, snaps, windows, coated linings, exposed self-stick
adhesives, or other synthetic materials can severely damage the MFP. To avoid jamming and
possible MFP damage, never try to print on both sides of an envelope. Before you load
envelopes, make sure that they are flat and are not damaged or stuck together. Do not use
envelopes that have pressure-sensitive adhesive.
NOTE
The MFP prints at a slower speed when printing on envelopes.
Many types of envelopes can be printed on from tray1. Up to 10can be stacked in the tray. See
Select print media for specifications.
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Load envelopes in tray1
1.
Open tray1, but do not pull out the extension. Most envelopes feed best without the extension.
However, oversize envelopes might need the extension.
2.
Load up to 10envelopes in the center of tray1 with the front side facing up, and the postage-end
toward the MFP. Slide the envelopes into the MFP as far as they will go without forcing them.
3.
Adjust the guides to touch the envelope stack without bending the envelopes. Make sure that
the envelopes fit under the tabs and maximum-height indicators on the guides.
Load labels
Use only labels that are recommended for use in laser printers. Make sure that labels meet the
correct specifications. See Labels.
Follow these guidelines when printing on labels:
●
Print on a stack of up to 50label sheets from tray1 or a stack of up to 100label sheets from other
trays.
●
Load labels in tray1 with the front side facing up, and the top, short edge toward the MFP. For
other trays, load media with the front side facing down, and the top edge toward the right.
Do not load or print on labels in the following ways:
CAUTION
Failure to follow these instructions can damage the MFP.
●
Do not load the trays to maximum capacity, because labels are heavier than paper.
●
Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way.
●
Do not use labels that have the backing sheet exposed. (Labels must cover the entire backing
sheet, leaving no exposed spaces.)
●
Do not feed a sheet of labels through the MFP more than once. The adhesive backing is
designed for only one pass through the MFP.
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Do not print on both sides of labels.
●
Do not print on sheets from which labels have been removed.
Load transparencies
Use only transparencies that are recommended for use in laser printers. For transparency
specifications, see Transparencies.
●
At the control panel, scroll to and touch Administration, scroll to and touch Print Quality, touch
Fuser Modes, touch Transparency, and touch Low2.
CAUTION
Failure to set the fuser mode to Low2 can permanently damage the MFP
and fuser.
●
In the printer driver, set the paper type to Transparency.
●
At the control panel, touch Copy, touch Paper Selection, select the desired tray, and touch
Transparency.
●
Load transparencies face up in tray1 with the top toward the MFP. Up to 50transparencies can
be loaded in tray1.
●
A stack of up to 100transparencies can be printed from tray2 and the optional trays (although
stacking more than 50 at a time is not recommended).
●
Because transparencies are heavier than paper, do not load trays to maximum capacity.
●
Load transparencies in tray2 or the optional trays with the side to be printed on facing down,
and the top, short edge toward the right.
●
To prevent transparencies from becoming too hot or from sticking together, remove each
transparency from the output bin before printing another.
●
Print on only one side of a transparency.
●
Place transparencies on a flat surface to cool after removing them from the MFP.
●
If two or more transparencies feed at the same time, try fanning the stack.
●
Do not feed transparencies through the MFP more than once.
Load letterhead, prepunched, or preprinted paper
When printing on letterhead, prepunched, or preprinted paper, it is important to orient the paper
correctly. For most printing situations, follow the guidelines in this section for printing on one side
only. For duplexing guidelines, see Print on both sides of the paper.
NOTE
If you want to always load letterhead or preprinted paper the same way for all print
jobs, whether you are printing on one side of the sheet or on both sides of the sheet, use the
Alternative Letterhead Mode setting in the printer driver. Load the paper as you would for
printing on both sides. When this option is selected, the MFP speed slows to the speed that is
required for printing on both sides. The information presented in this section is for printing
without using Alternative Letterhead Mode.
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For more information about paper that has a special finish, such as laid or bond
paper, see Load paper that has a special finish.
For tray1, load the paper with the front side facing up, and the top, short edge toward the MFP.
For tray2 and the optional 500-sheet trays, load the paper with the front side facing down, and the
top, short edge toward the right.
Load paper that has a special finish
Some paper has a special finish, such as laid paper, bond paper, and cockled paper. These types of
paper can cause issues in regard to toner adhesion and print quality. Follow these guidelines when
printing on paper that has a special finish.
●
At the control panel, scroll to and touch Administration, touch Print Quality, and touch Fuser
Modes. Touch the paper type that you are using (such as Bond). Set the fuser mode to High1 or
High2. High2 provides better toner adhesion and optimal print quality for paper that has a highly
textured finish. At the control panel home screen, touch Copy, touch Paper Selection, select the
desired tray, and touch the type of paper that you are using (such as Bond) to turn on the
appropriate fuser mode.
NOTE
The MFP might print at a slower speed when set at High1 or High2. Use the High1
and High2 settings only if you are experiencing toner-adhesion problems. The High1 and
High2 settings might increase problems with curl and jams.
●
Some makers of these types of paper are now coating one side of the paper to enhance toner
adhesion and print quality. To take advantage of this feature, make sure to load the paper
correctly. The side on which you can read the watermark correctly is the front side, or the side to
be printed on.
For tray1, load paper with the front side facing up, and the top, short edge toward the MFP.
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For tray2 and the optional 500-sheet trays, load paper with the front side facing down, and the top,
short edge toward the right.
Load small sizes, custom sizes, or heavy paper
Custom-size paper can be printed from tray1, tray2, or an optional 500-sheet tray.
NOTE
The MFP might print at a slower speed when printing on small sizes, custom sizes,
and heavy paper. For more information about paper that has a special finish, such as laid or
bond paper, see Load paper that has a special finish.
Weight and sizes
See the following table for specifications when printing on custom or heavy paper.
Tray
Minimum size
Maximum size
Supported weights
Tray1
76x 127mm (3x5inches)
216x356mm (8.5x14inches)
60to200g/m2 (16to53lb)
Tray2 and optional 500-
sheet tray
148x210mm (5.8x8.2inches)
216x356mm (8.5x14inches)
60to120g/m2 (16to32lb)
Guidelines for heavy paper
To help prevent toner from rubbing off of the paper, some heavier paper types should be printed
using a higher fuser mode. At the control panel, scroll to and touch Administration, touch Print
Quality, and touch Fuser Modes.Touch the paper type that you are using. Set the fuser mode to
High1 or High2. Using these modes helps prevent toner from rubbing off the page, but using them
might slow the device speed or create other problems, such as increased curl.
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Guidelines for custom-size paper
Follow these guidelines when printing on any custom-size paper:
●
Feed the paper short-edge first.
●
In your program, set page margins at least 4.23mm (0.17inch) away from the edges.
●
Set the custom size in the program, in the printer driver, or at the MFP control panel.
Additional guidelines for small or narrow paper
Follow these additional guidelines when printing on small or narrow paper:
●
Do not attempt to print on paper smaller than 76mm (3inches) wide or 127mm (5inches) long.
●
HP does not recommend printing large quantities of small or narrow paper. This could result in
excessive wear on the print-cartridge components that might result in print-quality problems or
toner leaking into the MFP.
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