HP LaserJet M4345 - Multifunction Printer Operation & User’s Manual

Specifications

Brand: HP
Category: All in One Printer
Model: LaserJet M4345 - Multifunction Printer (Operation & User’s Manual)
File Type: PDF
File Size: 3.94 Mb
Pages: 296

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Copyright and License

© 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CB425-90926 Edition 2, 4/2009 Trademark Credits Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

1 Device basics Device comparison ................................................................................................................................ 2 Features comparison ............................................................................................................................. 3 Walkaround ............................................................................................................................................ 6 Accessories and supplies ..................................................................................................... 7 Interface ports ....................................................................................................................... 8 Locking and unlocking optional accessories ........................................................................ 9 Device software ................................................................................................................................... 10 Supported operating systems ............................................................................................. 10 Supported printer drivers .................................................................................................... 10 Select the correct printer driver ........................................................................................... 11 Universal printer drivers ..................................................................................... 11 Driver Autoconfiguration ..................................................................................... 11 Update Now ........................................................................................................ 12 HP Driver Preconfiguration ................................................................................ 12 Priority for print settings ...................................................................................................... 12 Open the printer drivers ...................................................................................................... 13 Software for Macintosh computers ..................................................................................... 14 Remove software from Macintosh operating systems ....................................... 14 Utilities ................................................................................................................................. 15 HP Web Jetadmin .............................................................................................. 15 Embedded Web server ...................................................................................... 15 HP Easy Printer Care software .......................................................................... 16 Supported operating systems ............................................................ 16 Supported browsers .......................................................................... 16 Other components and utilities .......................................................................... 16 2 Control Panel Use the control panel ........................................................................................................................... 18 Control-panel layout ............................................................................................................ 18 Home screen ....................................................................................................................... 19 Buttons on the touchscreen ................................................................................................ 20 Control-panel help system .................................................................................................. 20 Navigate the Administration menu ...................................................................................................... 21 Information menu ................................................................................................................................. 22 Default Job Options menu ................................................................................................................... 23 Default Options for Originals ............................................................................................... 23 Default Copy Options .......................................................................................................... 24 Default Fax Options ............................................................................................................ 25 ENWW iii

Default E-mail Options ........................................................................................................ 26

Default Send to Folder Options .......................................................................................... 27 Default Print Options ........................................................................................................... 28 Time/Scheduling menu ........................................................................................................................ 29 Management menu .............................................................................................................................. 31 Initial Setup menu ................................................................................................................................ 32 Networking and I/O ............................................................................................................. 32 Fax Setup ............................................................................................................................ 40 E-mail Setup ....................................................................................................................... 43 Send Setup menu ............................................................................................................... 43 Device Behavior menu ........................................................................................................................ 44 Print Quality menu ............................................................................................................................... 49 Troubleshooting menu ......................................................................................................................... 51 Resets menu ........................................................................................................................................ 55 Service menu ....................................................................................................................................... 56 3 Input/output (I/O) USB configuration ................................................................................................................................ 58 Network configuration .......................................................................................................................... 59 Configure TCP/IPv4 parameters ......................................................................................... 59 Set an IP address ............................................................................................... 59 Set the subnet mask .......................................................................................... 60 Set the default gateway ...................................................................................... 60 Configure TCP/IPv6 parameters ......................................................................................... 61 Disable network protocols (optional) .................................................................................. 61 Disable IPX/SPX ................................................................................................ 61 Disable AppleTalk .............................................................................................. 62 Disable DLC/LLC ............................................................................................... 62 HP Jetdirect EIO print servers ............................................................................................ 62 4 Media and trays General media specifications .............................................................................................................. 64 General guidelines for media .............................................................................................................. 65 Paper to avoid ..................................................................................................................... 65 Paper that can damage the device ..................................................................................... 65 General media specifications .............................................................................................. 66 Media considerations ........................................................................................................................... 67 Envelopes ........................................................................................................................... 67 Envelopes with double side seams .................................................................... 67 Envelopes with adhesive strips or flaps ............................................................. 68 Envelope margins .............................................................................................. 68 Envelope storage ............................................................................................... 68 Labels .................................................................................................................................. 68 Label construction .............................................................................................. 69 Transparencies ................................................................................................................... 69 Card stock and heavy media .............................................................................................. 69 Card stock construction ...................................................................................... 69 Card stock guidelines ......................................................................................... 70 Letterhead and preprinted forms ........................................................................................ 70 Select the correct fuser mode ............................................................................................. 70 iv ENWW

Select print media ................................................................................................................................ 72

Printing and paper-storage environment ............................................................................................. 77 Load media .......................................................................................................................................... 78 Load the flatbed scanner .................................................................................................... 78 Load the ADF ...................................................................................................................... 78 Load tray1 ........................................................................................................................... 78 Load trays 2, 3, 4 and 5 ...................................................................................................... 79 Load special media ............................................................................................................. 83 Load envelopes .................................................................................................. 83 Load labels ......................................................................................................... 84 Load transparencies ........................................................................................... 85 Load letterhead, prepunched, or preprinted paper ............................................ 85 Load paper that has a special finish .................................................................. 86 Load small sizes, custom sizes, or heavy paper ............................................... 87 Weight and sizes ............................................................................... 87 Guidelines for heavy paper ............................................................... 87 Guidelines for custom-size paper ...................................................... 88 Additional guidelines for small or narrow paper ................................ 88 Control print jobs .................................................................................................................................. 89 Select output bins ................................................................................................................................ 90 Select an output location .................................................................................................... 90 3-bin mailbox output bins .................................................................................................... 90 Selecting face-up or face-down output for copy jobs ......................................................... 90 5 Use device features Use the stapler ..................................................................................................................................... 94 Configure the printer driver to recognize the optional stapler ............................................ 94 Staple media ....................................................................................................................... 94 Load staples ........................................................................................................................ 96 Use job storage features ..................................................................................................................... 98 Gain access to the job storage features ............................................................................. 98 Use the proof and hold feature ........................................................................................... 98 Create a proof and hold job ............................................................................... 98 Print the remaining copies of a proof and hold job ............................................ 99 Delete a proof and hold job ................................................................................ 99 Use the private job feature ................................................................................................ 100 Create a private job .......................................................................................... 100 Print a private job ............................................................................................. 100 Delete a private job .......................................................................................... 100 Use the QuickCopy feature ............................................................................................... 101 Create a QuickCopy job ................................................................................... 101 Print additional copies of a QuickCopy job ...................................................... 101 Delete a QuickCopy job ................................................................................... 101 Use the stored job feature ................................................................................................ 102 Create a stored copy job .................................................................................. 102 Create a stored print job .................................................................................. 102 Print a stored job .............................................................................................. 102 Delete a stored job ........................................................................................... 103 6 Print ENWW v

Use features in the Windows printer driver ....................................................................................... 106

Create and use quick sets ................................................................................................ 106 Use watermarks ................................................................................................................ 107 Resize documents ............................................................................................................ 107 Set a custom paper size from the printer driver ............................................................... 108 Use different paper and printing covers ............................................................................ 108 Print a blank first page ...................................................................................................... 108 Print multiple pages on one sheet of paper ...................................................................... 109 Print on both sides of the paper ........................................................................................ 110 Use automatic duplex printing .......................................................................... 110 Print on both sides manually ............................................................................ 111 Layout options for printing on both sides ......................................................... 111 Use the Services tab ......................................................................................................... 112 Use features in the Macintosh printer driver ..................................................................................... 113 Create and use presets .................................................................................................... 113 Print a cover page ............................................................................................................. 114 Print multiple pages on one sheet of paper ...................................................................... 114 Print on both sides of the paper ........................................................................................ 115 Cancel a print job ............................................................................................................................... 116 Stop the current print job from the control panel .............................................................. 116 Stop the current print job from the software program ....................................................... 116 7 Copy Use the Copy screen ......................................................................................................................... 118 Set the default copy options .............................................................................................................. 119 Basic copy instructions ...................................................................................................................... 120 Copy from the scanner glass ............................................................................................ 120 Copy from the document feeder ....................................................................................... 120 Adjust the copy settings ..................................................................................................................... 121 Copy two-sided documents ............................................................................................................... 122 Copying two-sided documents manually .......................................................................... 122 Copy two-sided documents automatically (duplex models only) ...................................... 122 Copy mixed-size originals .................................................................................................................. 124 Change the copy-collation setting ..................................................................................................... 125 Copy photos and books ..................................................................................................................... 126 Combine copy jobs by using Job Build .............................................................................................. 127 Cancel a copy job .............................................................................................................................. 128 8 Scan and send to e-mail Configure e-mail settings ................................................................................................................... 130 Supported protocols .......................................................................................................... 130 Configure e-mail server settings ....................................................................................... 130 Find gateways ................................................................................................................... 131 Find the SMTP gateway from the device control panel ................................... 131 Find the SMTP gateway from an e-mail program ............................................ 131 Use the Send E-mail screen .............................................................................................................. 132 Perform basic e-mail functions .......................................................................................................... 133 Load documents ............................................................................................................... 133 Send documents ............................................................................................................... 133 Send a document ............................................................................................. 133 vi ENWW

Use the auto-complete function ....................................................................... 134

Use the address book ........................................................................................................................ 135 Create a recipient list ........................................................................................................ 135 Use the local address book .............................................................................................. 135 Add e-mail addresses to the local address book ............................................. 136 Delete e-mail addresses from the local address book ..................................... 136 Change e-mail settings for the current job ........................................................................................ 137 Scan to a folder .................................................................................................................................. 138 Scan to a workflow destination .......................................................................................................... 139 9 Fax Analog fax .......................................................................................................................................... 142 Install the fax accessory ................................................................................................... 142 Connect the fax accessory to a phone line ....................................................................... 144 Configure and use the fax features .................................................................................. 145 Digital fax ........................................................................................................................................... 146 10 Manage and maintain the device Use information pages ....................................................................................................................... 148 Configure e-mail alerts ...................................................................................................................... 150 HPEasy Printer Care software .......................................................................................................... 151 Open the HP Easy Printer Care software ......................................................................... 151 HP Easy Printer Care software sections .......................................................................... 151 Use the embedded Web server ......................................................................................................... 153 Open the embedded Web server by using a network connection .................................... 153 Embedded Web server sections ....................................................................................... 153 Use HP Web Jetadmin software ....................................................................................................... 156 Use the HPPrinter Utility for Macintosh ............................................................................................. 157 Open the HP Printer Utility ................................................................................................ 157 HP Printer Utility features ................................................................................................. 157 Manage supplies ............................................................................................................................... 159 Supplies life expectancy ................................................................................................... 159 Change the print cartridge ................................................................................................ 159 Manage the print cartridge ................................................................................................ 159 Print-cartridge storage ...................................................................................... 159 Use genuine HP print cartridges ...................................................................... 159 HP policy on non-HP print cartridges ............................................................... 160 Print-cartridge authentication ........................................................................... 160 HP fraud hotline and Web site ......................................................................... 160 Clean the device ................................................................................................................................ 161 Clean the exterior .............................................................................................................. 161 Clean the scanner glass ................................................................................................... 161 Clean the scanner lid backing ........................................................................................... 162 Clean the paper path ........................................................................................................ 162 Clean the document feeder .............................................................................................. 162 Clean the document feeder delivery system .................................................... 163 Clean the document feeder-rollers ................................................................... 164 Calibrate the scanner ........................................................................................................................ 166 ENWW vii

11 Problem solving

Problem-solving checklist .................................................................................................................. 168 Factors that affect performance ........................................................................................ 168 Problem-solving flowchart ................................................................................................................. 169 Solve general device problems ......................................................................................................... 174 Control-panel message types ............................................................................................................ 177 Control-panel messages .................................................................................................................... 178 Common causes of jams ................................................................................................................... 188 Clear jams .......................................................................................................................................... 189 Clear jams from the top-cover and print-cartridge areas .................................................. 190 Clear jams from the optional envelope-feeder area ......................................................... 192 Clear jams from the tray1 area ......................................................................................... 194 Clear jams from the tray2, 3, 4, or 5 areas ....................................................................... 195 Clear jams from the optional duplexer .............................................................................. 197 Clear jams from the output areas ..................................................................................... 198 Clear jams from the fuser ................................................................................................. 199 Clear jams from the document feeder .............................................................................. 202 Solve repeated jams ......................................................................................................... 203 Paper-path test ................................................................................................................. 204 Clear staple jams ............................................................................................................................... 205 Solve print-quality problems .............................................................................................................. 207 Print-quality problems associated with media .................................................................. 207 Print-quality problems associated with the environment .................................................. 207 Print-quality problems associated with jams ..................................................................... 207 Image defect examples ..................................................................................................... 207 Light print (partial page) .................................................................................................... 209 Light print (entire page) ..................................................................................................... 209 Specks .............................................................................................................................. 209 Dropouts ........................................................................................................................... 210 Lines .................................................................................................................................. 210 Gray background .............................................................................................................. 211 Toner smear ...................................................................................................................... 211 Loose toner ....................................................................................................................... 212 Repeating defects ............................................................................................................. 212 Repeating image ............................................................................................................... 212 Misformed characters ....................................................................................................... 213 Page skew ........................................................................................................................ 213 Curl or wave ...................................................................................................................... 214 Wrinkles or creases .......................................................................................................... 214 Vertical white lines ............................................................................................................ 215 Tire tracks ......................................................................................................................... 215 White spots on black ......................................................................................................... 215 Scattered lines .................................................................................................................. 216 Blurred print ...................................................................................................................... 216 Random image repetition .................................................................................................. 217 Solve network printing problems ....................................................................................................... 218 Solve copy problems ......................................................................................................................... 219 Prevent copy problems ..................................................................................................... 219 Image problems ................................................................................................................ 219 Media-handling problems ................................................................................................. 220 viii ENWW

Performance problems ..................................................................................................... 222

Solve fax problems ............................................................................................................................ 223 Solve sending problems ................................................................................................... 223 Solve receiving problems .................................................................................................. 224 Solve e-mail problems ....................................................................................................................... 226 Validate the SMTP gateway address ............................................................................... 226 Validate the LDAP gateway address ................................................................................ 226 Solve common Windows problems .................................................................................................. 227 Solve common Macintosh problems ................................................................................................. 228 Solve Linux problems ........................................................................................................................ 231 Solve PostScript problems ................................................................................................................ 232 General problems ............................................................................................................. 232 Appendix A Accessories and consumables Order parts, accessories, and supplies ............................................................................................. 234 Order directly from HP ...................................................................................................... 234 Order through service or support providers ...................................................................... 234 Order directly through the embedded Web server (for printers that are connected to a network) ............................................................................................................................ 234 Order directly through the HP Easy Printer Care software .............................................. 234 Part numbers ..................................................................................................................................... 235 Accessories ....................................................................................................................... 235 Print cartridges .................................................................................................................. 235 Maintenance kits ............................................................................................................... 236 Memory ............................................................................................................................. 236 Cables and interfaces ....................................................................................................... 236 Print media ........................................................................................................................ 236 Appendix B Service and support Hewlett-Packard limited warranty statement ..................................................................................... 239 Print cartridge limited warranty statement ......................................................................................... 240 Customer Self Repair Warranty Service ........................................................................................... 241 HP Customer Care ............................................................................................................................ 242 Online Services ................................................................................................................. 242 Telephone support ............................................................................................................ 242 Software utilities, drivers, and electronic information ....................................................... 242 HP direct ordering for accessories or supplies ................................................................. 242 HP service information ...................................................................................................... 242 HP service agreements .................................................................................................... 242 HP Easy Printer Care software ......................................................................................... 243 HP support and information for Macintosh computers ..................................................... 243 HP maintenance agreements ............................................................................................................ 244 On-site service agreements .............................................................................................. 244 Next-day on-site service ................................................................................... 244 Weekly (volume) on-site service ...................................................................... 244 Repacking the device ....................................................................................................... 244 Extended warranty ............................................................................................................ 245 Appendix C Specifications ENWW ix

Physical specifications ....................................................................................................................... 248

Electrical specifications ..................................................................................................................... 248 Acoustic specifications ...................................................................................................................... 249 Operating environment ...................................................................................................................... 250 Appendix D Regulatory information FCC regulations ................................................................................................................................. 252 Environmental product stewardship program .................................................................................... 253 Protecting the environment ............................................................................................... 253 Ozone production .............................................................................................................. 253 Power consumption .......................................................................................................... 253 Toner consumption ........................................................................................................... 253 Paper use .......................................................................................................................... 253 Plastics .............................................................................................................................. 253 HP LaserJet print supplies ................................................................................................ 254 HP print supplies returns and recycling program information .......................................... 254 Paper ................................................................................................................................. 254 Material restrictions ........................................................................................................... 255 Disposal of waste equipment by users in private households in the European Union .... 255 Material Safety Data Sheet (MSDS) ................................................................................. 256 For more information ........................................................................................................ 256 Telecom statement ............................................................................................................................ 257 Declaration of conformity ................................................................................................................... 258 Safety statements .............................................................................................................................. 259 Laser safety ...................................................................................................................... 259 Canadian DOC regulations ............................................................................................... 259 VCCI statement (Japan) ................................................................................................... 259 Power cord statement (Japan) .......................................................................................... 259 EMI statement (Korea) ...................................................................................................... 259 Laser statement for Finland .............................................................................................. 259 Appendix E Working with memory and print server cards Overview ............................................................................................................................................ 262 Adding printer memory ...................................................................................................................... 263 Installing printer memory .................................................................................................. 263 Checking DIMM installation ............................................................................................................... 266 Save resources (permanent resources) ............................................................................................ 267 Enabling memory for Windows .......................................................................................................... 268 Using HPJetdirect print server cards ................................................................................................. 269 Install an HP Jetdirect print server card ............................................................................ 269 Remove an HP Jetdirect print server card ........................................................................ 270 Index .................................................................................................................................................................. 271 x ENWW

1 Device basics ● Device comparison ● Features comparison ● Walkaround ● Device software ENWW 1

HP LaserJet M4345 MFP (base model)

The HP LaserJet M4345 comes standard with the following items: ● 100-sheet input tray (tray1) ● 500-sheet input tray (tray2) ● Automatic document feeder (ADF) that holds up to 50pages ● HPJetdirect embedded print server for connecting to a 10/100Base-T network ● 256megabytes (MB) synchronous dynamic random access memory (SDRAM) HP LaserJet M4345x MFP The HP LaserJet M4345x includes all of the features of the base model plus the following items: ● Automatic duplex printing accessory (duplexer) ● Additional 500-sheet feeder (tray3) ● 33.6 kbps analog-fax accessory HP LaserJet M4345xs MFP The HP LaserJet M4345xs includes all of the features of the base model plus the following items: ● Automatic duplex printing accessory (duplexer) ● Additional 500-sheet feeder (tray3) ● 33.6 kbps analog-fax accessory ● Stapler/stacker accessory ● Cabinet/stand HP LaserJet M4345xm MFP The HP LaserJet M4345xm includes all of the features of the base model plus the following items: ● Automatic duplex printing accessory (duplexer) ● Additional 500-sheet feeder (tray3) ● 33.6 kbps analog-fax accessory ● 3-bin mailbox accessory ● Cabinet/stand 2 Chapter 1 Device basics ENWW

HP LaserJet M4345

Functions ● Two-sided copying (duplexing) ● Image modification ● Color digital sending ● Document finishing Speed and throughput ● 45pages per minute (ppm) when scanning and printing on letter-size paper; 43(ppm) when copying and printing on A4-size paper ● 25% to 400% scalability when using the scanner glass ● 25% to 200% scalability when using the automatic document feeder (ADF) ● Less than 10 seconds to print the first page ● Transmit Once, Raster Image Processing (RIP) ONCE technology ● Duty cycle of up to 200,000 pages per month Resolution ● 1200dots per inch (dpi) with Resolution Enhancement technology (REt) ● FastRes1200 provides 1200dpi quality at full speed ● Up to 220 levels of gray Memory ● 256megabytes (MB) of random-access memory (RAM), expandable to 512MB by using an industry standard 100-pin double data rate memory module (DDR SDRAM DIMM) ● Memory Enhancement technology (MEt) that automatically compresses data to use RAM more efficiently User interface ● Graphical touchscreen control panel ● An embedded Web server to gain access to support and order supplies (for network-connected products) ● HPEasy Printer Care software (a Web-based status and troubleshooting tool). Language and fonts ● HPPCL 6 ● HPPCL5 ● Printer Management Language ● PDF ● XHTML ● 80 scalable TrueType typefaces ● HPPostScript 3 emulation ENWW Features comparison 3

Copying and sending

● Modes for text, graphics, and mixed text and graphics formats ● A job-interruptfeature (at copy boundaries) ● Xenon lamp for instant-on copying ● Multiple pages per sheet ● Operator attendance animations (for example, jam recovery) ● E-mail compatibility ● A sleep feature that saves energy ● Automaticduplex(two-sided) scanning NOTE An automatic duplex printing accessory is required for two-sided copying. NOTE To use e-mail functionality, the device must be connected to an IP-based server that has simple mail transfer protocol (SMTP). This server can be on the local area network or at an outside Internet service provider (ISP). HP recommends that the device be located on the same local area network (LAN) as the SMTP server. If you are using an ISP, you must connect to the ISP by using a digital subscriber line (DSL) connection. If you obtain e- mail services from an ISP, ask the ISP to provide the correct SMTP address. Dial-up connections are not supported. If you do not have an SMTP server on your network, you can purchase third-party software that allows you to create an SMTP server. Print cartridge ● Prints up to 18,000pages at 5%coverage. ● No-shakecartridge design ● Authentic HPprintcartridge detection Paper Input ● Tray1 (multipurposetray): A multipurposetray for paper, transparencies, labels, and envelopes. Holds up to 100 sheets of paper or 10 envelopes. ● Tray2and optional trays 3, 4, and 5: 500-sheet trays. These trays automatically detect standard paper sizes up to Legal and accommodate printing on custom- sizepaper. ● Automatic document feeder (ADF): Holds up to 50sheets of paper. ● Duplexprinting and copying: With the optional duplexing accessory, provides two-sided printing and copying (printing on both sides of the paper). ● ADF duplex scanning: The ADF has an automatic duplex feature for scanning two-sided documents. ● Optional envelope feeder: Holds up to 75envelopes. 4 Chapter 1 Device basics ENWW

Standard output bin: The standard output bin is

located on the left side of the device. This bin can hold up to 500sheets of paper. ● ADF output bin: The ADF output bin is underneath the ADF input tray. The bin holds up to 50sheets, and the device automatically stops when this bin is full. ● Optional stapler/stacker: The stapler/stacker staples up to 30sheets and stacks up to 500sheets. ● Optional 3-bin mailbox: One bin stacks up to 500sheets, and two bins stack up to 100sheets each for a total capacity of 700sheets. Connectivity ● A Foreigninterfaceharness(FIH)connection(AUX) for connecting other devices ● Local area network (LAN) connector (RJ-45) for the embedded HPJetdirect print server ● Optional analog-fax card ● Optional HPDigital Sending Software (DSS) ● High-speed USB 2.0 ● Jetlink for paper handling solutions ● Optional HPJetdirect enhanced input/output (EIO) print server cards: ● LocalTalk ● Fast Ethernet 10/100TX ● Ethernet 802.11b wireless ● Bluetooth wireless printer adapter ● Infrared adapter Environmental features ● The Sleep setting saves energy (meets ENERGY STAR guidelines). Security features ● Foreign interface harness (FIH) ● Secure Disk Erase ● Security lock ● Job retention ● DSS authentication ENWW Features comparison 5

Document-feeder top cover

3 Document-feeder input tray 4 Top cover (provides access to the print cartridge) 5 Top-cover lever 6 Tray1 (multipurpose tray) 7 Jam-access lever 8 Tray-number indicator 9 Paper-level indicator 10 Control-panel keypad 11 Control-panel display 12 Control-panel status lights 13 Scanner lock 6 Chapter 1 Device basics ENWW

Formatter cover (provides access to the memory DIMM slot, hard disk, and analog-fax accessory)

Accessories and supplies 1 500-sheet feeder (Q5968A) (See the note that follows) 2 Duplexer (Q5969A) 3 Envelope feeder (Q2438B) ENWW Walkaround 7

HPJetdirect print server (EIO card)

7 Hard-disk accessory (EIO card) 8 Storage cabinet/stand (Q5970A) 9 3-bin mailbox (Q5692A) 10 Staple cartridge (C8091A) 11 Print cartridge (Q5945A) 12 HP LaserJet Analog Fax Accessory 300 (Q3701A) See Order parts, accessories, and supplies for information about ordering accessories and supplies. NOTE The device accommodates up to three optional 500-sheet feeders. HP recommends using a cabinet when using the optional 500-sheet feeders. Interface ports 1 EIO slot 2 Network connection (embedded HPJetdirect print server) 3 Foreign interface harness (FIH) port 4 High-speed USB 2.0 device port 5 Telephone-line connection (for the optional analog-fax accessory) 8 Chapter 1 Device basics ENWW

Locking and unlocking optional accessories

For more stability to prevent the device from tipping over, the optional 500-sheet feeders and the cabinet are automatically locked to the bottom of the device. When accessories are installed, verify that the lock on each accessory is in the rear (locked) position. To unlock the accessories, slide the lever to the forward (unlocked) position. ENWW Walkaround 9

The printing-system software is included with the device. See the getting started guide for installation

instructions. The printing system includes software for end users and network administrators, and printer drivers for access to the features and communication with the computer. NOTE For a list of printer drivers and updated software, go to http://www.hp.com/go/ M4345_software. Supported operating systems The device supports the following operating systems: Full software installation ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Mac OS X V10.2.8, V10.3, V10.4 and later Printer driver only ● Linux (Web only) ● UNIX model scripts (Web only) NOTE For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers Operating system PCL 5 PCL 6 Postscript level 3 emulation Windows Mac OS X V10.2.8, V10.3, V10.4 and later Linux1 1 For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting. The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. 10 Chapter 1 Device basics ENWW

Select the correct printer driver

Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a printer language). Check the installation notes and readme files on the device CD for additional software and languages. The device uses the PCL 5, PCL 6, and HP postscript level 3 emulation printer description language (PDL) drivers. ● Use the PCL 6 printer driver for the best overall performance. ● Use the PCL 5 printer driver for general office printing. ● Use the HP postscript level 3 emulation driver for printing from postscript level 3 emulation needs, or for postscript flash font support. Universal printer drivers The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing system administrator with tools to manage devices more effectively. The Universal Print Driver is included on the device CD, under the Optional Software section. For more information, go to www.hp.com/go/universalprintdriver. Driver Autoconfiguration The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs). ENWW Device software 11

If you have modified the device configuration since installation, the driver can be automatically

updated with the new configuration. In the Properties dialog box (see Open the printer drivers), on the Device Settings tab, click the Update Now button to update the driver. HP Driver Preconfiguration HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and default settings for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at www.hp.com/go/ hpdpc_sw. Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else. ● Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box. ● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else. 12 Chapter 1 Device basics ENWW

Open the printer drivers

Operating System To change the settings for all print jobs until the software program is closed To change the default settings for all print jobs To change the device configuration settings Windows 2000, XP, and Server 2003 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 2. Right-click the driver icon, and then select Printing Preferences. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 2. Right-click the driver icon, and then select Properties. 3. Click the Device Settings tab. Mac OS X V10.2.8, V10.3, V10.4 and later 1. On the File menu, click Print. 2. Change the settings that you want on the various pop-up menus. 1. On the File menu, click Print. 2. Change the settings that you want on the various pop-up menus. 3. On the Presets pop-up menu, click Save as and type a name for the preset. These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print. 1. In the Finder, on the Go menu, click Applications. 2. Open Utilities, and then open Print Center (OS X V10.2.8) or Printer Setup Utility. 3. Click on the print queue. 4. On the Printers menu, click Show Info. 5. Click the Installable Options menu. NOTE Configuration settings might not be available in Classic mode. ENWW Device software 13

Software for Macintosh computers

The HPinstaller provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HPPrinter Utility for use with Macintosh computers. For network connections, use the embedded Web server (EWS) to configure the device. See Embedded Web server. The printing system software includes the following components: ● PostScript Printer Description (PPD) files The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer. ● HPPrinter Utility Use the HPPrinter Utility to set up device features that are not available in the printer driver: ● Name the device. ● Assign the device to a zone on the network. ● Assign an internet protocol (IP) address to the device. ● Download files and fonts. ● Configure the device for IP or AppleTalk printing. You can use the HPPrinter Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see Use the HPPrinter Utility for Macintosh. NOTE The HPPrinter Utility is supported for Mac OSXV10.2 or later. Remove software from Macintosh operating systems To remove the software from a Macintosh computer, drag the PPD files to the trash can. 14 Chapter 1 Device basics ENWW

The device is equipped with several utilities that make it easy to monitor and manage the device on a

network. HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host. Embedded Web server The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator. The embedded Web server resides on the device. It is not loaded on a network server. The embedded Web server provides an interface to the device that anyone who has a network- connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Use information pages.) For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server. ENWW Device software 15

HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks: ● Checking the device status ● Checking the supplies status ● Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare. Supported operating systems For information about supported operating systems, go to www.hp.com/go/easyprintercare. Supported browsers To use the HP Easy Printer Care software, you must have one of the following browsers: ● Microsoft Internet Explorer 5.5 or later ● Netscape Navigator 7.0 or later ● Opera Software ASA Opera 6.05 or later All pages can be printed from the browser. Other components and utilities Windows Macintosh OS ● Software installer — automates the printing system installation ● Online Web registration ● PostScript Printer Description files (PPDs) — use with the Apple PostScript drivers that come with the Mac OS ● The HP Printer Utility — change device settings, view status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2 and later. 16 Chapter 1 Device basics ENWW

Use the control panel

● Navigate the Administration menu ● Information menu ● Default Job Options menu ● Time/Scheduling menu ● Management menu ● Initial Setup menu ● Device Behavior menu ● Print Quality menu ● Troubleshooting menu ● Resets menu ● Service menu ENWW 17

Use the control panel

The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device status. Control-panel layout The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights. 1 Attention light The Attention light indicates that the device has a condition that requires intervention. Examples include an empty paper tray or an error message on the touchscreen. 2 Data light The Data light indicates that the device is receiving data. 3 Ready light The Ready light indicates that the device is ready to begin processing any job. 4 Brightness-adjustment dial Turn the dial to control the brightness of the touchscreen. 5 Touchscreen graphical display Use the touchscreen to open and set up all device functions. 6 Numeric keypad Allows you to type numeric values for number of copies required and other numeric values. 7 Sleep button If the device is inactive for a long period of time, it automatically enters a sleep mode. To place the device into sleep mode or to reactivate the device, press the Sleep button. 8 Reset button Resets the job settings to factory or user-defined default values. 9 Stop button Stops the active job. While stopped, the control panel shows the options for the stopped job (for example, if you press the Stop button while the device is processing a print job, the control panel message prompts you to cancel or resume the print job). 10 Start button Begins a copy job, starts digital sending, or continues a job that has been interrupted. 18 Chapter 2 Control Panel ENWW

The home screen provides access to the device features, and it indicates the current status of the

device. NOTE Depending on how the system administrator has configured the device, the features that appear on the home screen can vary. 1 Features Depending on how the system administrator has configured the device, the features that appear in this area can include any of the following items: ● Copy ● Fax ● E-mail ● Secondary E-mail ● Network Folder ● Job Storage ● Workflow ● Supplies Status ● Administration 2 Device status line The status line provides information about the overall device status. Various buttons appear in this area, depending on the current status. For a description of each button that can appear in the status line, see Buttons on the touchscreen. 3 Copy count The copy count box indicates the number of copies that the device is set to make. 4 Help button Touch the Help button to open the embedded help system. 5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features. 6 Sign Out Touch Sign Out to sign out of the device if you have signed in for access to restricted features. After you sign out, the device restores all options to the default settings. 7 Network Address Touch Network Address to find information about the network connection. 8 Date and time The current date and time appear here. The system administrator can select the format that the device uses to show the date and time, for example 12-hour format or 24-hour format. ENWW Use the control panel 19

Buttons on the touchscreen

The status line on the touchscreen provides information about the status of the device. Various buttons can appear in this area. The following table describes each button. Home button. Touch the home button to go to the Home screen from any other screen. Start button. Touch the Start button to begin the action for the feature that you are using. NOTE The name of this button changes for each feature. For example, in the Copy feature, the button is named Start Copy. Stop button. If the device is processing a print or fax job, the Stop button appears instead of the Start button. Touch the Stop button to halt the current job. The device prompts you to cancel the job or to resume it. Error button. The error button appears whenever the device has an error that requires attention before it can continue. Touch the error button to see a message that describes the error. The message also has instructions for solving the problem. Warning button. The warning button appears when the device has a problem but can continue functioning. Touch the warning button to see a message that describes the problem. The message also has instructions for solving the problem. Help button. Touch the help button to open the built-in online Help system. For more information, see Control-panel help system. Control-panel help system The device has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button ( ) in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu. For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen. If the device alerts you of an error or warning, touch the error ( ) or warning ( ) button to open a message that describes the problem. The message also contains instructions to help solve the problem. 20 Chapter 2 Control Panel ENWW

Navigate the Administration menu

From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature. The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure. To return to the previous level, touch Back. To exit the Administration menu, touch the Home button ( ) in the upper-left corner of the screen. The device has built-in Help that explains each of the features that are available through the menus. Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help system, touch the Help button ( ) in the upper-right corner of the screen. The tables in the sections that follow indicate the overall structure of each menu. ENWW Navigate the Administration menu 21

Use this menu to print information pages and reports that are stored internally on the device.

Table 2-1 Information menu Menu item Sub-menu item Sub-menu item Values Description Configuration/Status Pages Administration Menu Map Print (button) Shows the basic structure of the Administration menu and current administration settings. Configuration Page Print (button) A set of configuration pages that show the current device settings. Supplies Status Page Print (button) Shows the status of supplies such as cartridges, maintenance kits, and staples. Usage Page Print (button) Shows information about the number of pages that have been printed on each paper type and size. File Directory Print (button) A directory page that contains information for any mass-storage devices, such as flash drives, memory cards, or hard disks, that are installed in this device. Fax Reports Fax Activity Log Print (button) Contains a list of the faxes that have been sent from or received by this device. Fax Call Report Fax Call Report Print (button) A detailed report of the last fax operation, either sent or received. Thumbnail on Report Yes No (default) Choose whether or not to include a thumbnail of the first page of the fax on the report. When to Print Report Never auto print Print after any fax job Print after fax send jobs Print after any fax error Print after send errors only Print after receive errors only Billing Codes Report Print A list of billing codes that have been used for outgoing faxes. This report shows how many sent faxes were billed to each code. Blocked Fax List Print A list of phone numbers that are blocked from sending faxes to this device. Speed Dial List Print Shows the speed dials that have been set up for this device. Sample Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts that are currently available on the device. PS Font List Print A list of PostScript (PS) fonts that are currently available on the device. 22 Chapter 2 Control Panel ENWW

Default Job Options menu

Use this menu to define the default job options for each function. If the user does not specify the job options when creating the job, the default options are used. The Default Job Options menu contains the following sub-menus: ● Default Options for Originals ● Default Copy Options ● Default Fax Options ● Default E-mail Options ● Default Send To Folder Options ● Default Print Options Default Options for Originals Table 2-2 Default Options for Originals menu Menu item Values Description Paper Size Select a paper size from the list. Select the paper size that is most often used for copy or scan originals. Number of Sides 1 Select whether copy or scan originals are most often single-sided or double-sided. 2 Orientation Portrait Select the orientation that is most often used for copy or scan originals. Select Portrait if the short edge is at the top or select Landscape if the long edge is at the top. Landscape Optimize Text/Picture Manually Adjust Use this setting to optimize the output for a particular type of original. You can optimize the output for text, pictures, or a mixture. If you select Manually Adjust, you can specify the mix of text and pictures that will most often be used. Text Photograph Darkness Select a value. ENWW Default Job Options menu 23

Default Copy Options

Table 2-3 Default Copy Options menu Menu item Sub-menu item Values Description Number of Copies Type the number of copies. The factory default setting is 1. Set the default number of copies for a copy job. Number of Sides 1 2 Set the default number of sides for copies. Staple/Collate Staple None (default) One left angled Set up options for stapling and collating sets of copies. If collation is selected, the device prints a complete copy before starting on the next copy. If collation is not selected, the device prints page 1 for all copies, then page 2 for all copies, etc. Collate Off On (default) Image Adjustment Background Cleanup Adjust the value within the range. Increase the Background Cleanup setting to remove faint images from the background or to remove a light background color. Sharpness Adjust the value within the range. Adjust the Sharpness setting to clarify or soften the image. Output Bin Output Bin Select the default output bin, if applicable, for copies. Paper Path Face-up (straightest path) Face-down (correct order) Select the default paper path for copies. Edge-To-Edge Normal (recommended) (default) Edge-To-Edge Output If the original document is printed close to the edges, use the Edge-To-Edge feature to avoid shadows that can appear along the edges. Combine this feature with the Reduce/Enlarge feature to ensure that the entire page is printed on the copies. 24 Chapter 2 Control Panel ENWW

Default Fax Options

Table 2-4 Fax Send menu Menu item Sub-menu item Values Description Resolution Standard (100x200dpi) (default) Fine (200x200dpi) Superfine (300x300dpi) Use this feature to set the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. Image Adjustment Background Cleanup Adjust the value within the range. Increase the Background Cleanup setting to remove faint images from the background or to remove a light background color. Sharpness Adjust the value within the range. Adjust the Sharpness setting to clarify or soften the image. Fax Header Prepend Overlay Use this feature to select the position of the fax header on the page. Select Prepend to print the fax header above the fax content and move the fax content down on the page. Select Overlay to print the fax header over the top of the fax content without moving the fax content down. Using this option could prevent a single-page fax from flowing onto another page. Table 2-5 Fax Receive menu Menu item Values Description Forward Fax Fax Forwarding Change PIN To forward received faxes to another fax device, select Fax Forwarding and Custom. You can then type the number of the other fax device into the Fax Forwarding Number field. When you select this menu item for the fist time, you are prompted to set up a PIN. You will be prompted to enter that PIN every time you try to use this menu. This is the same PIN that is used to access the Fax Printing menu. Stamp Received Faxes Enabled Disabled (default) Use this option to add the date, time, senders phone number, and page number to each page of the faxes that this device receives. Fit to Page Enabled Disabled Use this feature to shrink faxes that are larger than Letter-size or A4-size so that they can fit onto a Letter-size or A4-size page. If it this feature set to Disabled, faxes larger than Letter or A4 will be flow across multiple pages. Fax Paper Tray Select from the list of trays. Select the tray that holds the size and type of paper that you want to use for incoming faxes. Output Bin Select the default output bin, if applicable, to use for faxes. ENWW Default Job Options menu 25

Default E-mail Options

Use this menu to set default options for e-mails that are sent from the device. Menu item Values Description Document File Type PDF (default) JPEG TIFF M-TIFF Choose the file format for the e-mail. Output Quality High (large file) Medium (default) Low (small file) Choosing higher quality for output increases the size of the output file. Resolution 75 DPI 150 DPI (default) 200 DPI 300 DPI Use this feature to select the resolution. Use a lower setting to create smaller files. Color/Black Color scan (default) Black/white scan Specify whether the e-mail will be in black or in color. TIFF Version TIFF 6.0 (default) TIFF (Post 6.0) Use this feature to specify the TIFF version to use when saving scanned files. 26 Chapter 2 Control Panel ENWW

Default Send to Folder Options

Use this menu to set default options for scan jobs sent to the computer. Menu item Values Description Color/Black Color scan Black/white scan (default) Specify whether the file will be in black or in color. Document File Type PDF (default) M-TIFF TIFF JPEG Choose the file format for the file. TIFF version TIFF 6.0 (default) TIFF (post 6.0) Use this feature to specify the TIFF version to use when saving scanned files. Output Quality High (large file) Medium (default) Low (small file) Choosing higher quality for output increases the size of the output file. Resolution 75 DPI 150 DPI (default) 200 DPI 300 DPI 400 DPI 600 DPI Use this feature to select the resolution. Use a lower setting to create smaller files. ENWW Default Job Options menu 27

Default Print Options

Use this menu to set default options for jobs that are sent from a computer. Table 2-6 Default Print Options menu Menu item Sub-menu item Values Description Copies Per Job Type a value. Use this feature to set the default number of copies for print jobs. Default Paper Size (List of supported sizes.) Choose a paper size. Default Custom Paper Size Unit of measure Millimeters Inches Configure the default paper size that is used when the user selects Custom as the paper size for a print job. X Dimension Configure the width measurement for the Default Custom Paper Size. Y Dimension Configure the height measurement for the Default Custom Paper Size. Output Bin Output Bin Select the default output bin, if applicable, for print jobs. Paper Path Face-up (straightest path) Face-down (correct order) Select the default paper path for print jobs. Print Sides 1-sided 2-sided Use this feature to select whether print jobs should be single-sided or double-sided by default. 2-Sided Format Book style Flip style Use this feature to configure the default style for 2- sided print jobs. If Book style is selected, the back side of the page is printed the right way up. This option is for print jobs that are bound along the left edge. If Flip style is selected, the back side of the page is printed upside-down. This option is for print jobs that are bound along the top edge. 28 Chapter 2 Control Panel ENWW

Use this menu to set options for setting the time and for setting the device to enter and exit sleep

mode. NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-7 Time/Scheduling menu Menu item Sub-menu item Sub-menu item Values Description Date/Time Date Format YYYY/MMM/DD (default) MMM/DD/YYYY DD/MMM/YYYY Use this feature to set the current date and time, and to set the date format and time format that are used to time-stamp outgoing faxes. Date Month Day Year Time Format 12 hour (AM/PM) (default) 24 hour Time Hour Minute AM PM Sleep Delay 20 minutes 30 minutes (default) 45 minutes 1 hour (60 minutes) 90 minutes 2 hours 4 hours Use this feature to select the time interval that the device should remain inactive before entering Sleep Mode. Wake Time Monday Tuesday Wednesday Thursday Friday Saturday Sunday Off (default) Custom Select Custom to set a wake time for each day of the week. The device exits sleep mode according to this schedule. Using a sleep schedule helps conserve energy and prepares the device for use so that users do not have to wait for it to warm up. ENWW Time/Scheduling menu 29

Fax Printing Mode

Store all received faxes Print all received faxes Use Fax Printing Schedule If you have concerns about the security of private faxes, use this feature to store faxes rather than having them automatically print by creating a printing schedule. For the fax printing schedule, the control panel prompts you to select days and times to print faxes. Select Change PIN to change the PIN number that users must provide to print faxes. Change PIN Table 2-7 Time/Scheduling menu (continued) 30 Chapter 2 Control Panel ENWW

Use this menu to set up global device-management options.

NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-8 Management menu Menu item Sub-menu item Values Description Stored Job Management Quick Copy Job Storage Limit Select the maximum number of jobs to store Use this menu to view and manage any jobs that are stored on the device. Quick Copy Job Held Timeout 1 Hour 4 Hours 1 Day 1 Week Sleep mode Disable Use Sleep Delay (default) Use this feature to customize the sleep mode settings for this device. Select Use Sleep Delay to set the device to enter sleep mode after the delay that is specified in the Time/Scheduling menu. Manage Supplies Supply Low/Order Threshold Select a value in the range. Use this menu to carry out administrative supply management tasks such as changing the threshold when supplies should be ordered. Replace Black Cartridge Stop at low Stop at out Override at out (default) ENWW Management menu 31

Initial Setup menu

The Initial Setup menu contains the sub-menus shown: ● Networking and I/O menu ● Fax Setup menu ● E-mail Setup menu NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Networking and I/O Table 2-9 Networking and I/O Menu item Sub-menu item Values Description I/O Timeout Select a value in the range. The factory default setting is 15 seconds. I/O timeout refers to the elapsed time before a print job fails. If the stream of data that the device receives for a print job gets interrupted, this setting indicates how long the device will wait before it reports that the job has failed. Parallel Input NOTE This item appears only if an EIO accessory is installed. High Speed No Yes (default) Use the High Speed setting to configure the speed that the parallel port uses to communicate with the host. Advanced Functions Enabled (default) Disabled Use the Advanced Functions setting to enable or disable bidirectional parallel communication. Embedded Jetdirect See Table 2-10 Jetdirect menus for the list of options. EIO Jetdirect Table 2-10 Jetdirect menus Menu item Sub-menu item Sub-menu item Values and Description TCP/IP Enable Off: Disable the TCP/IP protocol. On (default): Enable the TCP/IP protocol. Host Name An alphanumeric string, up to 32 characters, used to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware (MAC) address. IPV4 Settings Config Method Specifies the method that TCP/IPv4 parameters will be configured on the HP Jetdirect print server. Bootp: Use BootP (Bootstrap Protocol) for automatic configuration from a BootP server. 32 Chapter 2 Control Panel ENWW

Values and Description

DHCP: Use DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCPv4 server. If selected and a DHCP lease exists, DHCP Release and DHCP Renew menus are available to set DHCP lease options. Auto IP: Use automatic link-local IPv4 addressing. An address in the form 169.254.x.x is assigned automatically. Manual: Use the Manual Settings menu to configure TCP/IPv4 parameters. DHCP Release This menu appears if Config Method was set to DHCP and a DHCP lease for the print server exists. No (default): The current DHCP lease is saved. Yes: The current DHCP lease and the leased IP address are released. DHCP Renew This menu appears if Config Method was set to DHCP and a DHCP lease for the print server exists. No (default): The print server does not request to renew the DHCP lease. Yes: The print server requests to renew the current DHCP lease. Manual Settings (Available only if Config Method is set to Manual) Configure parameters directly from the printer control panel: IP Address: The unique IP address of the printer (n.n.n.n), where n is a value from 0 to 255. Subnet Mask: The subnet mask for the printer (m.m.m.m), where m is a value from 0 to 255. Syslog Server: The IP address of the syslog server used to receive and log syslog messages. Default Gateway: The IP address of the gateway or router used for communications with other networks. Idle Timeout: The time period, in seconds, after which an idle TCP print data connection is closed (default is 270 seconds, 0 disables the timeout). Default IP Specify the IP address to default to when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BootP or DHCP). Auto IP: A link-local IP address 169.254.x.x is set. Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Primary DNS Specify the IP address (n.n.n.n) of a Primary DNS Server. Table 2-10 Jetdirect menus (continued) ENWW Initial Setup menu 33

Values and Description

Secondary DNS Specify the IP address (n.n.n.n) of a Secondary Domain Name System (DNS) Server. IPV6 Settings Enable Use this item to enable or disable IPv6 operation on the print server. Off (default): IPv6 is disabled. On: IPv6 is enabled. Address Use this item to manually configure an IPv6 address. Manual Settings: Use the Manual Settings menu to enable and manually configure a TCP/ IPv6 address. DHCPV6 Policy Router Specified: The stateful auto-configuration method to be used by the print server is determined by a router. The router specifies whether the print server obtains its address, its configuration information, or both from a DHCPv6 server. Router Unavailable: If a router is not available, the print server should attempt to obtain its stateful configuration from a DHCPv6 server. Always: Whether or not a router is available, the print server always attempts to obtain its stateful configuration from a DHCPv6 server. Primary DNS Use this item to specify an IPv6 address for a primary DNS server that the print server should use. Manual Settings Use this item to manually set IPv6 addresses on the print server. Enable: Select this item and choose On to enable manual configuration, or Off to disable manual configuration. Address: Use this item to type a 32 hexadecimal digit IPv6 node address that uses the colon hexadecimal syntax. Proxy Server Specifies the proxy server to be used by embedded applications in the device. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients. To specify a proxy server, enter its IPv4 address or fully-qualified domain name. The name can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Proxy Port Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be a value from 0 to 65535. Table 2-10 Jetdirect menus (continued) 34 Chapter 2 Control Panel ENWW

Values and Description

IPX/SPX Enable Off: Disable the IPX/SPX protocol. On (default): Enable the IPX/SPX protocol. Frame Type Selects the frame-type setting for your network. Auto: Automatically sets and limits the frame type to the first one detected. EN_8023, EN_II, EN_8022, and EN_SNAP: Frame- type selections for Ethernet networks. AppleTalk Enable Off (default): Disable the AppleTalk protocol. On: Enable the AppleTalk protocol. DLC/LLC Enable Off (default): Disable the DLC/LLC protocol. On: Enable the DLC/LLC protocol. Security Print Sec Page Yes: Prints a page that contains the current security settings on the HP Jetdirect print server. No (default): A security settings page is not printed. Secure Web For configuration management, specify whether the embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS. HTTPS Required: For secure, encrypted communications, only HTTPS access is accepted. The print server will appear as a secure site. HTTP/HTTPS optional: Access using either HTTP or HTTPS is permitted. IPsec or Firewall Specify the IPsec or Firewall status on the print server. Keep: IPsec/Firewall status remains the same as currently configured. Disable: IPsec/Firewall operation on the print server is disabled. Reset Security Specify whether the current security settings on the print server will be saved or reset to factory defaults. No*: The current security settings are maintained. Yes: Security settings are reset to factory defaults. Diagnostics Embedded Test This menu provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to identify whether a network fault is internal or external to the device. Use an embedded test to check hardware and communication paths on the print server. After you select and enable a test and set the execution time, you must select Execute to initiate the test. Table 2-10 Jetdirect menus (continued) ENWW Initial Setup menu 35

Values and Description

Depending on the execution time, a selected test runs continuously until either the device is turned off, or an error occurs and a diagnostic page is printed. LAN HW Test CAUTION Running this embedded test will erase your TCP/IP configuration. This test performs an internal loopback test. An internal loopback test will send and receive packets only on the internal network hardware. There are no external transmissions on your network. Select Yes to choose this test, or No to not choose it. HTTP Test This test checks operation of HTTP by retrieving predefined pages from the device, and tests the embedded Web server. Select Yes to choose this test, or No to not choose it. SNMP Test This test checks operation of SNMP communications by accessing predefined SNMP objects on the device. Select Yes to choose this test, or No to not choose it. Select All Tests Use this item to select all available embedded tests. Select Yesto choose all tests. Select No to select individual tests. Data Path Test This test helps to identify data path and corruption problems on an HP postscript level 3 emulation device. It sends a predefined PS file to the device, However, the test is paperless; the file will not print. Select Yes to choose this test, or No to not choose it. Execution Time [H] Use this item to specify the length of time (in hours) that an embedded test will be run. You can select a value from 1 to 60 hours. If you select zero (0), the test runs indefinitely until an error occurs or device is turned off. Data gathered from the HTTP, SNMP, and Data Path tests is printed after the tests have completed. Execute No*: Do not initiate the selected tests. Yes: Initiate the selected tests. Table 2-10 Jetdirect menus (continued) 36 Chapter 2 Control Panel ENWW

Values and Description

Ping Test This test is used to check network communications. This test sends link-level packets to a remote network host, then waits for an appropriate response. To run a ping test, set the following items: Dest Type Specify whether the target device is an IPv4 or IPv6 node. Dest IP IPV4: Type the IPv4 address. IPV6 : Type the IPv6 address. Packet Size Specify the size of each packet, in bytes, to be sent to the remote host. The minimum is 64 (default) and the maximum is 2048. Timeout Specify the length of time, in seconds, to wait for a response from the remote host. The default is 1 and the maximum is 100. Count Specify the number of ping test packets to send for this test. Select a value from 1 to 100. To configure the test to run continuously, select 0. Print Results If the ping test was not set for continuous operation, you can choose to print the test results. Select Yes to print results. If you select No (default), results are not printed. Execute Specify whether to initiate the ping test. Select Yes to initiate the test, or No to not run the test. Table 2-10 Jetdirect menus (continued) ENWW Initial Setup menu 37

Values and Description

Ping Results Use this item to view the ping test status and results using the control panel display. You can select the following items: Packets Sent Shows the number of packets (0 - 65535) sent to the remote host since the most recent test was initiated or completed. Packets Received Shows the number of packets (0 - 65535) received from the remote host since the most recent test was initiated or completed. Percent Lost Shows the percent of ping test packets that were sent with no response from the remote host since the most recent test was initiated or completed. RTT Min Shows the minimum detected roundtrip- time (RTT), from 0 to 4096 milliseconds, for packet transmission and response. RTT Max Shows the maximum detected roundtrip- time (RTT), from 0 to 4096 milliseconds, for packet transmission and response. RTT Average Shows the average round-trip-time (RTT), from 0 to 4096 milliseconds, for packet transmission and response. Ping In Progress Shows whether a ping test is in progress. Yes indicates a test in progress, and No indicates that a test completed or was not run. Refresh When viewing the ping test results, this item updates the ping test data with current results. Select Yes to update the data, or No to maintain the existing data. However, a refresh automatically occurs when the menu times out or you manually return to the main menu. Link Speed The link speed and communication mode of the print server must match the network. The available settings depend on the device and installed print server. Select one of the following link configuration settings: CAUTION If you change the link setting, network communications with the print server and network device might be lost. Auto (default): The print server uses auto-negotiation to configure itself with the highest link speed and communication mode allowed. If auto-negotiation fails, either 100TX HALF or 10TX HALF is set depending on the detected link speed of the hub/ switch port. (A 1000T half-duplex selection is not supported.) 10T Half: 10 Mbps, half-duplex operation. 10T Full: 10 Mbps, Full-duplex operation. 100TX Half: 100 Mbps, half-duplex operation. Table 2-10 Jetdirect menus (continued) 38 Chapter 2 Control Panel ENWW

Values and Description

100TX Full: 100 Mbps, full-duplex operation. 100TX Auto: Limits auto-negotiation to a maximum link speed of 100 Mbps. 1000TX Full: 1000 Mbps, full-duplex operation. Print Protocols Use this item to print a page that lists the configuration of the following protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC. Table 2-10 Jetdirect menus (continued) ENWW Initial Setup menu 39

Table 2-11 Fax Setup menu

Menu item Sub-menu item Sub-menu item Values Description Required Settings Location (Countries/regions listed) Configure the settings that are legally required for outgoing faxes. Date/Time Fax Header Information Phone Number Company Name PC Fax Send Disabled Enabled (default) Use this feature to enable or disable PC Fax Send. PC Fax Send enables users to send faxes through the device from their computers if they have the correct driver installed. 40 Chapter 2 Control Panel ENWW

Fax Send Settings

Fax Dial Volume Off Medium (default) High Use this feature to set the volume of the tones that you hear while the device dials the fax number. Error Correction Mode Enabled (default) Disabled When Error Correction Mode is enabled and an error occurs during fax transmission, the device sends or receives the error portion again. JBIG Compression Disabled Enabled (default) The JBIG Compression reduces fax- transmission time, which can result in lower phone charges. However, using JBIG Compression sometimes causes compatibility problems with older fax machines. If this occurs, turn off the JBIG Compression. Maximum Baud Rate Select a value from the list. Use this feature to set the maximum baud rate for receiving faxes. This can be used as a diagnostic tool for troubleshooting fax problems. Dialing Mode Tone (default) Pulse Select whether the device should use tone or pulse dialing. Redial On Busy The range is between 0 and 9. The factory default is 3 times. Type the number of times the device should attempt to redial if the line is busy. Redial On No Answer Never (default) Once Twice Use this feature to specify the number of times the device should attempt to dial if the recipient fax number does not answer. NOTE Twice is available in locations other than the United States and Canada. Redial Interval The range is between 1 and 5 minutes. The factory default is 5 minutes. Use this feature to specify the number of minutes between dialing attempts if the recipient number is busy or not answering. Detect Dial Tone Enabled Disabled (default) Use this feature to specify whether the device should check for a dial tone before sending a fax. Dialing Prefix Off (default) Custom Use this feature to specify a prefix number that must be dialed when sending faxes from the device. Billing Codes Off (default) Custom When billing codes are enabled, a prompt appears that asks the user to enter the billing code for an outgoing fax. Minimum Length The range is between 1 and 16 digits. The default is 1 digit. Table 2-11 Fax Setup menu (continued) ENWW Initial Setup menu 41

Fax Receive Settings

Rings To Answer The range varies by location. The factory default is 2 rings. Use this feature to specify the number of rings that must occur before the fax modem answers. Ring Interval Default (default) Custom Use this feature to control the time between rings for incoming faxes. Ringer Volume Off Low (default) High Set the volume for the fax ring-tone. Blocked Fax Numbers Add Blocked Numbers Type the fax number to add. Use this feature to add or delete numbers from the blocked fax list. The blocked fax list can contain up to 30 numbers. When the device receives a call from one of the blocked fax numbers, it deletes the incoming fax. It also logs the blocked fax in the activity log along with job-accounting information. Remove Blocked Numbers Select a fax number to remove. Clear All Blocked Numbers No (default) Yes Table 2-11 Fax Setup menu (continued) 42 Chapter 2 Control Panel ENWW

Use this menu to enable the e-mail feature and to configure basic e-mail settings.

NOTE To configure advanced e-mail settings, use the embedded Web server. For more information, see Embedded Web server. Table 2-12 E-mail Setup menu Menu item Values Description Address Validation On (default) Off This option enables the device to check e-mail syntax when you type an e-mail address. Valid e-mail addresses require the "@" sign and a ".". Find Send Gateways Search the network for SMTP gateways that the device can use to send e-mail. SMTP Gateway Enter a value. Specify the IP address of the SMTP gateway that is used to send e- mail from the device. Test Send Gateway Test the configured SMTP gateway to see if it is functional. Send Setup menu Table 2-13 Send Setup menu Menu item Values Description Replicate MFP Enter a value (IP Address). Copy the local Send settings from one device to another. Allow Transfer to New DSS NOTE This item appears only for the HP LaserJet M4345 MFP models. Use this feature to allow the transfer of the device from one HP Digital Sending Software (DSS) server to another. HP DSS is a software package that handles digital sending tasks such as faxing, e-mail, and sending a scanned document to a network folder. Allow Use of Digital Send Service NOTE This item appears only for the HP LaserJet M4345 MFP models. This feature allows you to configure the device for use with an HP Digital Sending Software (DSS) server. ENWW Initial Setup menu 43

Device Behavior menu

NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-14 Device Behavior menu Menu item Sub-menu item Sub-menu item Values Description Language Select the language from the list. Use this feature to select a different language for control-panel messages. When you select a new language, the keyboard layout might also change. Key Press Sound On (default) Off Use this feature to specify whether you hear a sound when you touch the screen or press buttons on the control panel. Inactivity Timeout Type a value between 10 and 300 seconds. The factory default is 60 seconds. Use this feature to specify the amount of time that elapses between any activity on the control panel and the device resetting to the default settings. Warning/Error Behavior Clearable Warnings On Job (default) Use this feature to set the amount of time that a clearable warning appears on the control panel. Continuable Events Auto continue (10 seconds) (default) Touch OK to continue Use this option to configure the device behavior when the device encounters certain errors. Jam Recovery Auto (default) On Off Use this feature to configure how the device handles pages that are lost during a jam. 44 Chapter 2 Control Panel ENWW

Use Requested Tray

Exclusively (default) First Use this feature to control how the device handles jobs that have specified a specific input tray. Manually Feed Prompt Always (default) Unless Loaded Use this feature to indicate whether a prompt should appear when the type or size for a job does not match the specified tray and the device pulls from the multipurpose tray instead. PS Defer Media Enabled (default) Disabled Use this feature to choose either the PostScript (PS) or HP paper-handling model. Use Another Tray Enabled (default) Disabled Use this feature to turn on or off the control- panel prompt to select another tray when the specified tray is empty. Size/Type Prompt Display Do not display (default) Use this feature to control whether the tray configuration message appears whenever a tray is opened or closed. Duplex Blank Pages Auto (default) Yes Use this feature to control how the device handles two-sided jobs (duplexing). Stapler/Stacker Staple None One If the optional stapler/stacker is installed, use this feature to set stapling characteristics for the device. Staples Out Continue (default) Stop MBM-3 Configuration Operation Mode Function Separator Mailbox Stacker Use this feature to configure the optional 3bin mailbox accessory. Table 2-14 Device Behavior menu (continued) ENWW Device Behavior menu 45

Use this feature to turn on no-wait

scanning. With Scan Ahead enabled, the pages in the original document are scanned to disk and held until the device becomes available. Auto Print Interrupt Enabled Disabled When this feature is enabled, copy jobs can interrupt print jobs that are set to print multiple copies. The copy job is inserted into the print queue at the end of one copy of the print job. After the copy job is complete, the device continues printing the remaining copies of the print job. Copy Interrupt Enabled Disabled When this feature is enabled, a copy job that is currently printing can be interrupted when a new copy job is started. You are prompted to confirm that you want to interrupt the current job. First Copy Speed No early warm up Early warm up Table 2-14 Device Behavior menu (continued) 46 Chapter 2 Control Panel ENWW

Default Paper Size

Select from the list of paper sizes. Use this feature to configure the default paper size used for print jobs. Override A4/Letter No Yes (default) Use this feature to print on letter-size paper when an A4 job is sent but no A4-size paper is loaded in the device (or to print on A4 paper when a letter-size job is sent but no letter-size paper is loaded). This option will also override A3 with ledger-size paper and ledger with A3-size paper. Manual Feed Enabled Disabled (default) When this feature is enabled, the user can select manual feed from the control panel as the paper source for a job. Courier Font Regular (default) Dark Use this feature to select which version of the Courier font you want to use. Wide A4 Enabled Disabled (default) Use this feature to change the printable area of A4-size paper. If you enable this option, eighty 10-pitch characters can be printed on a single line of A4 paper. Print PS Errors Enabled Disabled (default) Use this feature to select whether a PostScript (PS) error page is printed when the device encounters a PS error. Print PDF Errors Enabled Disabled (default) Use this feature to select whether a PDF error page is printed when the device encounters a PDF error. Personality Auto (default) PCL PDF PS Select the printer language that the device should use. Normally you should not change the language. If you change the setting to a specific language, the device does not automatically switch from one language to another unless specific software commands are sent to the device. Table 2-14 Device Behavior menu (continued) ENWW Device Behavior menu 47

Type a value

between 5 and 128 lines. The factory default is 60 lines. PCL is a set of printer commands that Hewlett-Packard developed to provide access to printer features. Orientation Portrait (default) Landscape Select the orientation that is most often used print jobs. Select Portrait if the short edge is at the top or select Landscape if the long edge is at the top. Font Source Select the source from the list. Use this feature to select the font source for the user-soft default font. Font Number Type the font number. The range is between 0 and 999. The factory default is 0. Use this feature to specify the font number for the user-soft default font using the source that is specified in the Font Source menu item. The device assigns a number to each font and lists it on the PCL font list (available from the Administration menu). Font Pitch Type a value between 0.44 and 99.99. The factory default is 10.00. If Font Source and Font Number indicate a contour font, then use this feature to select a default pitch (for a fixed-spaced font). PCL Font Point Size Type a value between 4.00 and 999.75. The factory default is 12.00. If Font Source and Font Number indicate a contour font, then use this feature to select a default point size (for a proportional- spaced font). Symbol Set PC-8 (default) (50 additional symbol sets from which to choose) Use this feature to select any one of several available symbol sets from the control panel. A symbol set is a unique grouping of all the characters in a font. Append CR to LF No (default) Yes Use this feature to configure whether a carriage return (CR) is appended to each line feed (LF) encountered in backwards- compatible PCL jobs (pure text, no job control). Suppress Blank Pages No (default) Yes This option is for users who are generating their own PCL, which could include extra form feeds that would cause blank pages to be printed. When Yes is selected, form feeds are ignored if the page is blank. Media Source Mapping Standard (default) Classic Use this feature to select and maintain input trays by number when you are not using the device driver, or when the software program has no option for tray selection. Table 2-14 Device Behavior menu (continued) 48 Chapter 2 Control Panel ENWW

Print Quality menu

NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-15 Print Quality menu Menu item Sub-menu item Values Description Set Registration Test Page Print (button) Use Set Registration to shift the margin alignment to center the image on the page from top to bottom and from left to right. You can also align the image on the front with the image printed on the back. Print a test page for setting the registration. Source All trays Tray : (choose a tray) Select the source input tray for printing the Set Registration page. Adjust Tray Shift from -20 to 20 along the X or Y axes. 0 is the default. Perform the alignment procedure for each tray. When it creates an image, the device scans across the page from side to side as the sheet feeds from top to bottom into the device. The scan direction is referred to as X. X1 is the scan direction for the first side of a 2-sided page. X2 is the scan direction for the second side of a 2-sided page. The feed direction is referred to as Y. Fuser Modes Configure the fuser mode associated with each media type. Restore Modes Restore (button) Restore the fuser modes to the default settings. Optimize High Transfer Normal (default) Increased Optimizes certain parameters for all jobs rather than (or in addition to) optimizing by paper path. Line Detail Off (default) On Resolution 300 600 FastRes 1200 (default) ProRes 1200 Use this feature to select the print resolution. REt Off Light Medium (default) Dark Enable Resolution Enhancement technology (REt), which produces print output with smooth angles, curves, and edges. All print resolutions, including FastRes 1200, benefit from REt. Economode Enabled Disabled When Economode is enabled, the device prints with a reduced amount of toner per page; however, the print quality of the page is slightly reduced. ENWW Print Quality menu 49

Choose from a range of

1 to 5. 3 is the default. Lighten or darken the print on the page. 1 is the lightest and 5 is the darkest. Calibration/Cleaning Auto Cleaning Enabled Disabled When auto-cleaning is on, the device prints a cleaning page when the page count reaches the value that is set in Cleaning Interval. Cleaning Interval 1000 2000 5000 10000 20000 Set the interval when the cleaning page should be printed. The interval is measured by the number of pages printed. Auto Cleaning Size Letter A4 Select the size of paper used for the cleaning page. Process Cleaning Page Process (button) Use this feature to create and process a cleaning page for cleaning excess toner off the pressure roller in the fuser. The process takes up to 2.5 minutes. Table 2-15 Print Quality menu (continued) 50 Chapter 2 Control Panel ENWW

Values shown with "(default)" are the factory-default values. Some menu items have

no default. Table 2-16 Troubleshooting menu Menu item Sub-menu item Sub-menu item Values Description Event Log Print (button) This feature shows the event codes and their corresponding engine cycles on the display, and it allows you to print the full event log. Calibrate Scanner Calibrate (button) Use this feature to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. You might need to calibrate the scanner if it is not capturing the correct sections of scanned documents. Fax T.30 Trace Print T.30 Report Use this feature to print or configure the fax T.30 trace report. T.30 is the standard that specifies handshaking, protocols, and error correction between fax machines. When to Print Report Never auto print Print after any fax job Print after fax send jobs Print after any fax error Print after send errors only Print after receive errors only Fax Transmit Signal Loss A value between 0 and 30. Use this feature to set loss levels to compensate for phone line signal loss. You should not modify this setting unless requested to do so by an HP service representative because it could cause the fax to stop functioning. Fax V.34 Normal (default) Off Use this feature to disable V.34 modulations if several fax failures have occurred or if phone line conditions require it. Fax Speaker Mode Normal (default) Diagnostic This feature can be used by a technician to evaluate and diagnose fax issues by listening to the sounds of fax modulations. The factory default setting is Normal. Paper Path Sensors Initiate a test of the paper path sensors. ENWW Troubleshooting menu 51

Paper Path Test

Test Page Print (button) Generate a test page for testing paper handling features. You can define the path that is used for the test in order to test specific paper paths. Source All trays Tray 1 Tray 2 (Additional trays are shown, if applicable.) Specify whether the test page will be printed from all trays or from a specific tray. Destination All bins Stacker Bin Standard Output Bin Select the output option for the test page. You can choose to send the test page to all output bins or only to a specific bin. Duplex Off (default) On Select whether the duplexer should be included in the Paper Path test. Copies Range: 2-30, Default=2 Select how many pages should be sent from the specified source as part of the Paper Path test. Table 2-16 Troubleshooting menu (continued) 52 Chapter 2 Control Panel ENWW

Choose from a list

of available options. Test paper handling features for the finisher. Select the option that you want to test. Media Size Letter Legal A4 Executive (JIS) 8.5 x 13 Select the paper size for the Finishing Paper Path Test. Media Type Select the paper type for the Finishing Paper Path Test. Copies Range: 2-30, Default=2 Select the number of copies to include in the Finishing Paper Path Test. Duplex Off On Select whether to use the duplexer in the Finishing Paper Path Test. Print Test Page Print (button) Print a test page to use for the Finishing Paper Path Test. Stack Media Size Letter Legal A4 Executive (JIS) 8.5 x 13 Select the options that you want to use to test the stacker. Media Type Select from a list of types. Select the type of media to use for the Finishing Paper Path Test. Copies 1 10 50 100 500 Select the number of copies to include in the Finishing Paper Path Test. Duplex Off On Select whether to use the duplexer in the Finishing Paper Path Test. Print Test Page Print (button) Print a test page to use for the Finishing Paper Path Test. Manual Sensor Test Test the device sensors and switches for correct operation. Each sensor is displayed on the control-panel screen, along with its status. Manually trip each sensor and watch for it to change on the screen. Press the Stop button to abort the test. Table 2-16 Troubleshooting menu (continued) ENWW Troubleshooting menu 53

Exercise individual parts independently to

isolate noise, leaking, or other issues. To start the test, select one of the components. The test will run the number of times specified by the Repeat option. You might be prompted to remove parts from the device during the test. Press the Stop button to abort the test. Print/Stop Test Continuous value from 0 to 60,000 milliseconds. The default is 0 milliseconds. Isolate faults by stopping the device during the print cycle and observing where in the process the image degrades. To run the test, specify a stop time. The next job that is sent to the device will stop at the specified time in the process. Scanner Tests This menu item is used by a service technician to diagnose potential problems with the device scanner. Control Panel LEDs Use this feature to make sure the components of the control panel are functioning correctly. Display Buttons Touchscreen Table 2-16 Troubleshooting menu (continued) 54 Chapter 2 Control Panel ENWW

Table 2-17 Resets menu

Menu item Values Description Clear Local Address Book Clear (button) Use this feature to clear all addresses from the address books that are stored on the device. Clear Fax Activity Log Yes No (default) Use this feature to clear all events from the Fax Activity Log. Restore Factory Telecom Setting Restore (button) Use this option to restore the telephone-related settings that are in the Initial Setup menu to factory default values. Restore Factory Settings Restore (button) Use this feature to restore all device settings to their factory defaults. Clear Maintenance Message Clear (button) Clear the Order Maintenance Kit and Replace Maintenance Kit warning messages. Clear Document Feeder Message Clear (button) Use this feature to clear the Order Document Feeder Kit and Replace Document Feeder Kit warning messages. Reset Supplies New Maintenance Kit (Yes/No) New Document Feeder Kit (Yes/ No) Notify the device that a new maintenance kit or document feeder kit has been installed. ENWW Resets menu 55

The Service menu is locked and requires a PIN for access. This menu is intended for use by

authorized service personnel. 56 Chapter 2 Control Panel ENWW

This chapter describes how to configure certain network parameters on the device. The following

topics are covered: ● USB configuration ● Network configuration ENWW 57

This device supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.

Figure 3-1 USB connection 1 USB connector 2 USB port (type B) 58 Chapter 3 Input/output (I/O) ENWW

You might need to configure certain network parameters on the device. You can configure these

parameters in the following locations: ● Installation software ● Device control panel ● Embedded Web server ● Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh) NOTE For more information about using the embedded Web server, see Embedded Web server For more information on supported networks and network configuration tools, see the HP Jetdirect Print Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect print server is installed. This section contains the following information about configuring network parameters: ● Configure TCP/IPv4 parameters ● Configure TCP/IPv6 parameters ● Disable network protocols (optional) ● HP Jetdirect EIO print servers Configure TCP/IPv4 parameters If your network doesn't provide automatic IP addressing through DHCP, BOOTP, RARP, or another method, you might need to enter the following parameters manually before you can print over the network: ● IP address (4 bytes) ● Subnet mask (4 bytes) ● Default gateway (4 bytes) Set an IP address You can view the current IP address of the device from the control-panel Home screen by touching Network Address. Use the following procedure to change the IP address manually. 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch TCP/IP. ENWW Network configuration 59

Touch IPV4 Settings.

7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch IP Address. 12. Touch the IP Address text box. 13. Use the touchscreen keypad to type the IP address. 14. Touch OK. 15. Touch Save. Set the subnet mask 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch Subnet Mask. 12. Touch the Subnet Mask text box. 13. Use the touchscreen keypad to type the subnet mask. 14. Touch OK. 15. Touch Save. Set the default gateway 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 60 Chapter 3 Input/output (I/O) ENWW

Touch Embedded Jetdirect.

5. Touch TCP/IP. 6. Touch IPV4 Settings. 7. Touch Config Method. 8. Touch Manual. 9. Touch Save. 10. Touch Manual Settings. 11. Touch Default Gateway. 12. Touch the Default Gateway text box. 13. Use the touchscreen keyboard to type the default gateway. 14. Touch OK. 15. Touch Save. Configure TCP/IPv6 parameters For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Print Server Administrator's Guide. Disable network protocols (optional) By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits: ● It decreases device-generated network traffic. ● It prevents unauthorized users from printing to the device. ● It provides only pertinent information on the configuration page. ● It allows the device control panel to display protocol-specific error and warning messages. Disable IPX/SPX NOTE Do not disable this protocol in Windows-based systems that print to the printer through IPX/SPX. 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch IPX/SPX. 6. Touch Enable. ENWW Network configuration 61

Scroll to and touch Administration.

2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch AppleTalk. 6. Touch Enable. 7. Touch Off. 8. Touch Save. Disable DLC/LLC 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking and I/O. 4. Touch Embedded Jetdirect. 5. Touch DLC/LLC. 6. Touch Enable. 7. Touch Off. 8. Touch Save. HP Jetdirect EIO print servers HP Jetdirect print servers (network cards) can be installed in the EIO slot. These cards support multiple network protocols and operating systems. HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides remote printer management and troubleshooting through the HP Web Jetadmin software. NOTE Configure the card through the control panel, the printer installation software, or HP Web Jetadmin. Refer to the HP Jetdirect print server documentation for more information. 62 Chapter 3 Input/output (I/O) ENWW

Media and trays

This chapter contains the following sections: ● General media specifications ● General guidelines for media ● Media considerations ● Select print media ● Printing and paper-storage environment ● Load media ● Control print jobs ● Select output bins ENWW 63

General media specifications

For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at http://www.hp.com/support/ljpaperguide) . Category Specifications Acid content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils) Curl in ream Flat within 5 mm (0.02 in) Cut edge conditions Cut with sharp blades with no visible fray. Fusing compatibility Must not scorch, melt, offset, or release hazardous emissions when heated to 200° C (392°F) for 0.1 second. Grain Long grain Moisture content 4% to 6% by weight Smoothness 100 to 250 Sheffield 64 Chapter 4 Media and trays ENWW

General guidelines for media

Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has obtained and understands the print-media requirements that are specified in the HP LaserJet Printer Family Print Media Guide. See HP Customer Care to order the HP LaserJet Printer Family Print Media Guide. To download a copy of the guide, go to http://www.hp.com/support/ljpaperguide. It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer Family Print Media Guide and still not print satisfactorily. This can result from abnormal characteristics of the printing environment or other variables over which HP has no control (for example, extremes in temperature and humidity). Hewlett-Packard Company recommends testing any paper before buying it in large quantities. CAUTION Using paper that does not conform to the specifications listed here or in the print media guide can cause problems that require service. This service is not covered by the Hewlett-Packard warranty or service agreements. Paper to avoid The product can handle many types of paper. Using paper that does not meet specifications will cause lower print quality and increase the chance of jams. ● Do not use paper that is too rough. Use paper with a tested smoothness rating of 100–250 Sheffield. ● Do not use paper, other than standard 3-hole punched paper, that contains cutouts or perforations. ● Do not use multipart forms. ● Do not use paper that has already been printed on, or that has been fed through a photocopier. ● Do not use paper that contains a watermark if you are printing solid patterns. ● Do not use heavily embossed or raised-letterhead papers. ● Do not use papers that have heavily textured surfaces. ● Do not use offset powders or other materials that prevent printed forms from sticking together. ● Do not use paper that has a colored coating that was added after the paper was produced. Paper that can damage the device In rare circumstances, paper can damage the device. The following paper must be avoided to prevent possible damage to the device: ● Do not use paper with staples attached. ● Do not use transparencies, labels, or photo or glossy paper designed for Inkjet printers or other low temperature printers. Use only media that is specified for use with HP LaserJet printers. ENWW General guidelines for media 65

Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors

when exposed to the temperature of the fuser. ● Do not use paper that is embossed or coated, or any media that is not designed to withstand the fusing temperature of the device. Do not use letterhead paper or preprinted forms that are made with dyes or inks that cannot withstand the heat of the fuser. To order HP LaserJet printing supplies, see Order parts, accessories, and supplies. General media specifications For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at http://www.hp.com/support/ljpaperguide) . Category Specifications Acid content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils) Curl in ream Flat within 5 mm (0.02 in) Cut edge conditions Cut with sharp blades with no visible fray. Fusing compatibility Must not scorch, melt, offset, or release hazardous emissions when heated to 200° C (392°F) for 0.1 second. Grain Long grain Moisture content 4% to 6% by weight Smoothness 100 to 250 Sheffield 66 Chapter 4 Media and trays ENWW

Envelope construction is critical. Envelope fold lines can vary considerably, not only between

manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● Weight: The weight of the envelope paper should not exceed 105g/m2 (28lb) or jamming might occur. ● Construction: Prior to printing, envelopes should lie flat with less than 6mm (0.25inch) curl, and should not contain air. ● Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged. ● Temperature: You should use envelopes that are compatible with the heat and pressure of the printer. ● Size: You should use only envelopes within the following size ranges. ● Minimum: 76x127mm (3x5inches) ● Maximum: 216x356mm (8.5x14inches) NOTE Use only tray1 or the optional envelope feeder to print envelopes.You might experience some jams when using any media with a length less than 178mm(7inches). This might be caused by paper that has been affected by environmental conditions. For optimum performance, make sure you are storing and handling the paper correctly. Also, choose envelopes in the printer driver (see Supported printer drivers). Envelopes with double side seams Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. ENWW Media considerations 67

Acceptable envelope construction

2 Unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser. Envelope margins The following gives typical address margins for a commercial #10 or DL envelope. Type of address Top margin Left margin Return address 15mm (0.6inch) 15mm (0.6inch) Delivery address 51mm (2.0inches) 89mm (3.5inches) NOTE For the best print quality, position margins no closer than 15mm (0.6inch) from the edges of the envelope. Avoid printing over the area where the envelope's seams meet. Envelope storage Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing. For more information, see Printing and paper-storage environment. Labels CAUTION To avoid damaging the MFP, use only labels recommended for laser printers. Never print on the same sheet of labels more than once or print on a partial sheet of labels. 68 Chapter 4 Media and trays ENWW

When selecting labels, consider the quality of each component:

● Adhesives: The adhesive material should be stable at 200C (392F), the printer's fusing temperature. ● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams. ● Curl: Prior to printing, labels must lie flat with no more than 13mm (0.5inch) of curl in any direction. ● Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. NOTE Choose labels in the printer driver (see Supported printer drivers). Transparencies Transparencies used in the printer must be able to withstand 200C (392F), the printer's fusing temperature. CAUTION To avoid damaging the MFP, use only transparencies recommended for use in HPLaserJet printers, such as HP-brand transparencies. NOTE Choose transparencies in the printer driver (see Supported printer drivers). Card stock and heavy media You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 157g/m2 (42lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear. NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180Sheffield. Card stock construction ● Smoothness: 135-157g/m2 (36-42lb) card stock should have a smoothness rating of 100-180Sheffield. 60-135g/m2 (16-36lb) card stock should have a smoothness rating of 100-250Sheffield. ● Construction: Card stock should lie flat with less than 5mm (0.2in.) of curl. ● Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged. ● Sizes: Only use card stock within the following size ranges: ● Minimum: 76x127mm (3x5in.) ● Maximum: 216x356mm (8.5x14.0in.) ENWW Media considerations 69

Card stock guidelines

Set margins at least 2mm (0.08in.) away from the edges. Letterhead and preprinted forms Many manufacturers now offer premium paper advertised as laser-compatible or laser-guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models in order to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page. To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: ● Avoid using low-temperature inks (the kind used with some types of thermography). ● Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving. ● Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 200C (392F) for 0.1second. Typically, oxidation-set or oil- based inks meet this requirement. ● When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage. ● Avoid processing preprinted forms that have a finish or coating. ● Avoid using heavily embossed or raised-letterhead papers. ● Avoid papers that have heavily textured surfaces. ● Avoid using offset powders or other materials that prevent printed forms from sticking together. Select the correct fuser mode The device automatically adjusts the fuser mode based on the media type to which the tray is set. For example, heavy paper, such as card stock, might need a higher fuser-mode setting in order to make the toner adhere better to the page, but transparencies need a lower fuser-mode setting to avoid damage to the device. The default setting generally provides the best performance for most print-media types. The fuser mode can be changed only if the media type has been set for the tray that you are using. See Control print jobs. After the media type has been set for the tray, then the fuser mode for that type can be changed on the Administration menu in the Print Quality submenu at the device control panel. See Print Quality menu. NOTE Using the High 1 or High 2 fuser mode setting improves the ability of the toner to adhere to paper, but it might cause other problems, such as excessive curl. The device might print at a slower speed when the fuser mode is set to High 1 or High 2. The table below describes the ideal fuser mode setting for supported media types. 70 Chapter 4 Media and trays ENWW

Fuser mode setting

Plain Normal Preprinted Normal Letterhead Normal Transparency Low 2 Prepunched Normal Labels Normal Bond Normal Recycled Normal Color Normal Light Low 1 Card stock Normal Rough High 1 Envelope Normal To reset the fuser modes to the default settings, touch the Administration menu at the device control panel. Touch Print Quality, touch Fuser Modes, and then touch Restore Modes. ENWW Media considerations 71

Select print media

Table 4-1 Supported types of media Type of media Tray1 Trays 2, 3, 4, and 5 Optional duplexer Optional envelope feeder 3-bin mailbox or stacker part of stapler/stacker Stapler part of stapler/stacker Plain X X X X X X Preprinted X X X X X X Letterhead X X X X X X Transparency X X X Prepunched X X X X X Labels X X X X X Bond X X X X X X Recycled X X X X X X Color X X X X X X Cardstock X X X 1 2 Rough X X X X X X Envelope X X X1 1 Face-up delivery only. 2 If a 3-bin mailbox is installed, select the bottom bin when printing on cardstock. Media weights that are 200g/m2 or greater are supported only in the bottom bin. Table 4-2 Tray1 supported sizes and weights Size Dimensions1 Weight Capacity2 Letter 216x279mm (8.5x11inches) 60to200g/m2 (16to53lb) 100sheets of 75g/m2 (20lb) paper A4 210x297mm (8.3x11.7inches) Legal 216x356mm (8.5x14inches) Executive 184x267mm (7.3x10.5inches) Statement 140x216mm (5.5x8.5inches) 8.5x13 216x330mm (8.5x13inches) A5 148x210mm (5.8x8.3inches) B5 (JIS) 182x257mm (7.2x10.1inches) Executive (JIS) 216x330mm (8.5x13inches) D Postcard (JIS) 148x200mm (5.8x7.9inches) 16K 197x273mm (7.75x10.75inches) Custom3 Minimum: 76x127mm (3x5inches) Maximum: 216x356mm (8.5x14inches) 72 Chapter 4 Media and trays ENWW

Envelope Commercial #10

105x241mm (4.1x9.5inches) 75to105g/m2 (20to28lb) 10envelopes EnvelopeDL ISO 110x220mm (4.3x8.7inches) EnvelopeC5 ISO 162x229mm (6.4x9.0inches) EnvelopeB5 ISO 176x250mm (6.9x9.8inches) EnvelopeMonarch #7-3/4 98x191mm (3.9x7.5inches) 1 The MFP supports a wide range of sizes. Check the MFP software for supported sizes. 2 Capacity can vary depending on paper weight and thickness, as well as environmental conditions. 3 To print on custom-size paper, see Load small sizes, custom sizes, or heavy paper. Table 4-3 Trays 2, 3, 4, and 5 supported sizes and weights Size Dimensions1 Weight Capacity2 Letter 216x279mm (8.5x11inches) 60to120g/m2 (16to32lb) 500sheets of 75g/m2 (20lb) paper A4 210x297mm (8.3x11.7inches) Executive 184x267mm (7.3x10.5inches) Legal 216x356mm (8.5x14inches) B5 (JIS) 182x257mm (7.2x10.1inches) A5 148x210mm (5.8x8.3inches) 8.5x13 216x330mm (8.5x13inches) Executive (JIS) 216x330mm (8.5x13inches) 16K 197x273mm (7.75x10.75inches) Custom3 Minimum: 148x210mm (5.8x8.3inches) Maximum: 216x356mm (8.5x14inches) 1 The MFP supports a wide range of sizes. Check the MFP software for supported sizes. 2 Capacity can vary depending on paper weight and thickness, as well as environmental conditions. 3 To print on custom-size paper, see Load small sizes, custom sizes, or heavy paper. Table 4-2 Tray1 supported sizes and weights (continued) ENWW Select print media 73

Table 4-4 Optional duplexer supported sizes and weights

Size Dimensions Weight Letter 216x279mm (8.5x11inches) 60to120g/m2 (16to32lb) A4 210x297mm (8.3x11.7inches) Executive 184x267mm (7.3x10.5inches) Legal 216x356mm (8.5x14inches) B5 (JIS) 182x257mm (7.2x10.1inches) A5 148 x 210 mm (5.8x8.3inches) 8.5x13 216x330mm (8.5x13inches) Executive (JIS) 216x330mm (8.5x13inches) 16K 197x273mm (7.75x10.75inches) Table 4-5 Optional envelope feeder supported sizes and weights Size Dimensions Weight Capacity Monarch #7-3/4 98x191mm (3.9x7.5inches) 75to105g/m2 (20to28lb) 75envelopes Commercial#10 105x241mm (4.1x9.5inches) DL ISO 110x220mm (4.3x8.7inches) C5 ISO 162x229mm (6.4x9.0inches) B5 ISO 176x250mm (6.9x9.8inches) 74 Chapter 4 Media and trays ENWW

Table 4-6 Optional 3-bin mailbox or stacker part of the stapler/stacker supported sizes and weights

Size Dimensions1 Weight Capacity2 Letter 216x279mm (8.5x11inches) For the stacker on the stapler/ stacker or the lower bin on the 3-bin mailbox: 500sheets of 75g/ m2 (20lb) paper For the top two bins on the 3- bin mailbox: each can hold 100sheets of 75g/m2 (20lb) paper. A4 210x297mm (8.3x11.7inches) Executive 184x267mm (7.3x10.5inches) Legal 216x356mm (8.5x14inches) B5 (JIS) 182x257mm (7.2x10.1inches) A5 148x210mm (5.8x8.3inches) Statement 140x216mm (5.5x8.5inches) 8.5x13 216x330mm (8.5x13inches) Executive(JIS) 216x330mm (8.5x13inches) DPostcard(JIS) 148x200mm (5.8x7.9inches) 16K 197x273mm (7.75x10.75inches) Envelope #10 4 105x241mm (4.1x9.5inches) Envelope Monarch #7-3/4 4 98x191mm (3.9x7.5inches) Envelope C5 ISO 4 162x229mm (6.4x9.0inches) Envelope DL ISO 4 110x220mm (4.3x8.7inches) Envelope B5 ISO 4 176x250mm (6.7x9.8mm) Custom3 Minimum: 76x127mm (3x5inches) Maximum: 216x356mm (8.5x14inches) 1 The MFP supports a wide range of sizes. Check the MFP software for supported sizes. 2 Capacity can vary depending on paper weight and thickness, as well as environmental conditions. 3 To print on custom-size paper, see Load small sizes, custom sizes, or heavy paper. 4 Face-up delivery only. Table 4-7 Stapler part of the optional stapler/stacker supported sizes and weights Size Dimensions Weight Capacity Letter 216x279mm (8.5x11inches) For plain media: 60to120g/m2 (16to32lb) For thick media: 128to199g/ m2 (34to53lb) For plain media: 30sheets of 75g/ m2 (20lb) paper For glossy media: 20sheets For thick media: the stack height must not exceed 7mm (0.27inch) A4 210x297mm (8.3x11.7inches) Legal 216x356mm (8.5x14inches) 8.5x13 216x330mm (8.5x13inches) Executive(JIS) 216x330mm (8.5x13inches) ENWW Select print media 75

Table 4-8 ADF supported sizes and weights

Size Dimensions Weight Capacity Letter 216x279mm (8.5x11inches) 60to120g/m2 (16to32lb) 50sheets of 75g/m2 (20lb) paper A4 210x297mm (8.3x11.7inches) A5 148x210mm (5.8x8.3inches) Legal 216x356mm (8.5x14inches) 76 Chapter 4 Media and trays ENWW

Printing and paper-storage environment

Ideally, the printing and paper-storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This can cause jams. As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation. Care should be taken not to purchase more paper than can be easily used in a short time (about 3 months). Paper stored for long periods might experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper. Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier. The paper-storage environment should be properly maintained to ensure optimum product performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment: ● Paper should be stored at or near room temperature. ● The air should not be too dry or too humid (due to the hygroscopic properties of paper). ● The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the product environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. ● Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing. ENWW Printing and paper-storage environment 77

This section contains information about loading standard- and custom-size media into the input trays.

CAUTION To avoid a jam, never add or remove paper from a tray while printing or copying from that tray. To avoid damaging the MFP, print labels and envelopes from tray1 only. Print on only one side of labels, envelopes, and transparencies. Load the flatbed scanner Place the document face-down on the scanner glass. Load the ADF Load the document face-up in the ADF. Load tray1 Tray1 holds up to 100 sheets of paper or 10 envelopes. For more information about supported media, see Select print media. Use the following procedure if tray1 is loaded continually with the same type of media, and the media is not usually removed from tray1 between print jobs. The following procedure can also increase the MFP performance when printing from tray1. CAUTION To avoid a jam, never add or remove media from a tray while printing from that tray. 1. Touch Copy. 2. Touch Paper Selection. 3. Touch Tray 1 Any Size. 4. Touch the correct media size. NOTE If you select Custom as the media size, also select the unit of measure and the X and Y dimensions. 5. Touch OK. 6. Touch OK again. 7. Open tray1. 78 Chapter 4 Media and trays ENWW

Load paper according to size and finishing options. See Select print media for information about

loading preprinted, letterhead, and prepunched paper. CAUTION To avoid jams, print sheets of labels one sheet at a time. 9. Adjust the media guides so they lightly touch the media stack, but do not bend the media. 10. Make sure the media fits under the tabs on the guides and not above the load level indicators. NOTE If printing on long media also pull out the tray extension until it stops. 11. Touch Start Copy. Load trays 2, 3, 4 and 5 Trays 2 , 3, 4, and 5 hold up to 500 sheets of standard media. For information about paper specifications, see Select print media. The following are the detectable standard sizes, which are marked inside the tray: ● A4 ● Letter ● Legal ● Executive ● B5 (JIS) ● A5 The following are the undetectable standard sizes: ● 16K ● Executive (JIS) ● 8.5 x 13 (216 x 330 mm). When loading undetectable sizes, you need to manually set the size at the control panel. For information about loading custom-size media, see Load custom-size media in trays 2, 3, 4, and 5. CAUTION To avoid a jam, never add or remove paper from a tray while printing from that tray. ENWW Load media 79

Load standard-size media in trays 2, 3, 4, and 5

NOTE Do not load envelopes in trays 2, 3, 4, or 5. Use only tray1 for printing on envelopes. 1. Open the tray until it stops. 2. Load the media into the tray. NOTE See Load letterhead, prepunched, or preprinted paper for information about loading preprinted, letterhead, and prepunched paper. 3. Adjust the media-length guide by pressing the tab on the guide and moving it until it touches the media stack. 4. Adjust the media-width guide by pressing the tab on the guide and moving it until it touches the media stack. 80 Chapter 4 Media and trays ENWW

Close the tray.

NOTE Depending on the size that you selected, the MFP might prompt you to move the media guides. Follow the instructions on the control panel. Load custom-size media in trays 2, 3, 4, and 5 1. Open the tray until it stops. 2. Press the tab on the left media guide and slide the guide all the way out. 3. Press the tab on the front media guide and slide the guide all the way out. ENWW Load media 81

Load the media into the tray.

NOTE See Load letterhead, prepunched, or preprinted paper for information about loading preprinted, letterhead, and prepunched paper. 5. Adjust the left media guide by pressing the tab on the guide and sliding the guide until it gently touches the media stack 6. Adjust the front media guide by pressing the tab on the guide and sliding the guide until it gently touches the media stack. 7. Look at the package for the ream of paper. Note the value of the width (X dimension) and the length (Y dimension). You will need this information for a later step. 8. Close the tray. 9. If the size that appears on the control panel is Custom, then the tray size is set to ANY CUSTOM. The tray will match any custom-size print job, even if the print-job dimensions are different from the dimensions of the media that is loaded in the tray. If you prefer, you can 82 Chapter 4 Media and trays ENWW

specify the exact dimensions of the custom-size media that is loaded in the tray. When you

specify exact dimensions, the dimensions appear as the size, rather than Custom. Touch Custom. The UNIT OF MEASURE menu appears. NOTE The MFP might prompt you to move the media guides. Follow the instructions on the control panel. 10. Touch MILLIMETERS or touch INCHES. 11. Use the numeric keypad to select the X dimension (short edge). 12. Touch OK. 13. Use the numeric keypad to select the Y dimension (long edge). 14. Touch OK. SETTING SAVED appears on the control-panel display for a moment. The tray size then appears. 15. Touch EXIT to accept the settings. The tray is ready to use. Load special media Load envelopes You can print on envelopes from tray1 or the optional envelope feeder. Tray1 holds up to 10 envelopes and supports standard or custom sizes. The optional envelope feeder holds up to 75envelopes and supports only standard envelope sizes. For printing on any size of envelope, make sure to set the margins in your program at least 15mm (0.6inch) from the edge of the envelope. Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. For envelope specifications, see Select print media. WARNING! Never use envelopes that contain coated linings, exposed self-stick adhesives, or other synthetic materials. These items can emit noxious fumes. CAUTION Envelopes that have clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the MFP. To avoid jamming and possible MFP damage, never try to print on both sides of an envelope. Before you load envelopes, make sure that they are flat and are not damaged or stuck together. Do not use envelopes that have pressure-sensitive adhesive. NOTE The MFP prints at a slower speed when printing on envelopes. Many types of envelopes can be printed on from tray1. Up to 10can be stacked in the tray. See Select print media for specifications. ENWW Load media 83

Load envelopes in tray1

1. Open tray1, but do not pull out the extension. Most envelopes feed best without the extension. However, oversize envelopes might need the extension. 2. Load up to 10envelopes in the center of tray1 with the front side facing up, and the postage-end toward the MFP. Slide the envelopes into the MFP as far as they will go without forcing them. 3. Adjust the guides to touch the envelope stack without bending the envelopes. Make sure that the envelopes fit under the tabs and maximum-height indicators on the guides. Load labels Use only labels that are recommended for use in laser printers. Make sure that labels meet the correct specifications. See Labels. Follow these guidelines when printing on labels: ● Print on a stack of up to 50label sheets from tray1 or a stack of up to 100label sheets from other trays. ● Load labels in tray1 with the front side facing up, and the top, short edge toward the MFP. For other trays, load media with the front side facing down, and the top edge toward the right. Do not load or print on labels in the following ways: CAUTION Failure to follow these instructions can damage the MFP. ● Do not load the trays to maximum capacity, because labels are heavier than paper. ● Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. ● Do not use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet, leaving no exposed spaces.) ● Do not feed a sheet of labels through the MFP more than once. The adhesive backing is designed for only one pass through the MFP. 84 Chapter 4 Media and trays ENWW

Do not print on both sides of labels.

● Do not print on sheets from which labels have been removed. Load transparencies Use only transparencies that are recommended for use in laser printers. For transparency specifications, see Transparencies. ● At the control panel, scroll to and touch Administration, scroll to and touch Print Quality, touch Fuser Modes, touch Transparency, and touch Low2. CAUTION Failure to set the fuser mode to Low2 can permanently damage the MFP and fuser. ● In the printer driver, set the paper type to Transparency. ● At the control panel, touch Copy, touch Paper Selection, select the desired tray, and touch Transparency. ● Load transparencies face up in tray1 with the top toward the MFP. Up to 50transparencies can be loaded in tray1. ● A stack of up to 100transparencies can be printed from tray2 and the optional trays (although stacking more than 50 at a time is not recommended). ● Because transparencies are heavier than paper, do not load trays to maximum capacity. ● Load transparencies in tray2 or the optional trays with the side to be printed on facing down, and the top, short edge toward the right. ● To prevent transparencies from becoming too hot or from sticking together, remove each transparency from the output bin before printing another. ● Print on only one side of a transparency. ● Place transparencies on a flat surface to cool after removing them from the MFP. ● If two or more transparencies feed at the same time, try fanning the stack. ● Do not feed transparencies through the MFP more than once. Load letterhead, prepunched, or preprinted paper When printing on letterhead, prepunched, or preprinted paper, it is important to orient the paper correctly. For most printing situations, follow the guidelines in this section for printing on one side only. For duplexing guidelines, see Print on both sides of the paper. NOTE If you want to always load letterhead or preprinted paper the same way for all print jobs, whether you are printing on one side of the sheet or on both sides of the sheet, use the Alternative Letterhead Mode setting in the printer driver. Load the paper as you would for printing on both sides. When this option is selected, the MFP speed slows to the speed that is required for printing on both sides. The information presented in this section is for printing without using Alternative Letterhead Mode. ENWW Load media 85

For more information about paper that has a special finish, such as laid or bond

paper, see Load paper that has a special finish. For tray1, load the paper with the front side facing up, and the top, short edge toward the MFP. For tray2 and the optional 500-sheet trays, load the paper with the front side facing down, and the top, short edge toward the right. Load paper that has a special finish Some paper has a special finish, such as laid paper, bond paper, and cockled paper. These types of paper can cause issues in regard to toner adhesion and print quality. Follow these guidelines when printing on paper that has a special finish. ● At the control panel, scroll to and touch Administration, touch Print Quality, and touch Fuser Modes. Touch the paper type that you are using (such as Bond). Set the fuser mode to High1 or High2. High2 provides better toner adhesion and optimal print quality for paper that has a highly textured finish. At the control panel home screen, touch Copy, touch Paper Selection, select the desired tray, and touch the type of paper that you are using (such as Bond) to turn on the appropriate fuser mode. NOTE The MFP might print at a slower speed when set at High1 or High2. Use the High1 and High2 settings only if you are experiencing toner-adhesion problems. The High1 and High2 settings might increase problems with curl and jams. ● Some makers of these types of paper are now coating one side of the paper to enhance toner adhesion and print quality. To take advantage of this feature, make sure to load the paper correctly. The side on which you can read the watermark correctly is the front side, or the side to be printed on. For tray1, load paper with the front side facing up, and the top, short edge toward the MFP. 86 Chapter 4 Media and trays ENWW

For tray2 and the optional 500-sheet trays, load paper with the front side facing down, and the top,

short edge toward the right. Load small sizes, custom sizes, or heavy paper Custom-size paper can be printed from tray1, tray2, or an optional 500-sheet tray. NOTE The MFP might print at a slower speed when printing on small sizes, custom sizes, and heavy paper. For more information about paper that has a special finish, such as laid or bond paper, see Load paper that has a special finish. Weight and sizes See the following table for specifications when printing on custom or heavy paper. Tray Minimum size Maximum size Supported weights Tray1 76x 127mm (3x5inches) 216x356mm (8.5x14inches) 60to200g/m2 (16to53lb) Tray2 and optional 500- sheet tray 148x210mm (5.8x8.2inches) 216x356mm (8.5x14inches) 60to120g/m2 (16to32lb) Guidelines for heavy paper To help prevent toner from rubbing off of the paper, some heavier paper types should be printed using a higher fuser mode. At the control panel, scroll to and touch Administration, touch Print Quality, and touch Fuser Modes.Touch the paper type that you are using. Set the fuser mode to High1 or High2. Using these modes helps prevent toner from rubbing off the page, but using them might slow the device speed or create other problems, such as increased curl. ENWW Load media 87

Guidelines for custom-size paper

Follow these guidelines when printing on any custom-size paper: ● Feed the paper short-edge first. ● In your program, set page margins at least 4.23mm (0.17inch) away from the edges. ● Set the custom size in the program, in the printer driver, or at the MFP control panel. Additional guidelines for small or narrow paper Follow these additional guidelines when printing on small or narrow paper: ● Do not attempt to print on paper smaller than 76mm (3inches) wide or 127mm (5inches) long. ● HP does not recommend printing large quantities of small or narrow paper. This could result in excessive wear on the print-cartridge components that might result in print-quality problems or toner leaking into the MFP. 88 Chapter 4 Media and trays ENWW

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