Sprint SCP-5000 Operation & User’s Manual

without prior written approval. Sprint, Sprint PCS, Sprint Personal Communication Services, Sprint PCS Phone, Sprint PCS Wireless Web and the diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks are property of their respective owners. Printed in Japan SCP-5000(E)/001_102 01.1.18 11:58 Page 2

Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . .7 1. Getting Started with Sprint PCS Service . . . . . .9  Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . .10  Setting Up your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  Setting Up your Sprint PCS Voice CommandSM . . . . . . . . . . . . . . . . .12  Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  Understanding this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 2. Getting to Know your Sprint PCS PhoneTM . . .19  Parts Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22  Turning your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . .25  Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26  Entering Information Using Keypad . . . . . . . . . . . . . . . . . . . . . . . . .28 3. Understanding Roaming . . . . . . . . . . . . . . . . . .33  Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . .34  Setting your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .36  Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . .37 4. Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . .39  Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  Correcting Dialing Mistakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43  Dialing from an Internal Phone Book Memory Location . . . . . . . . .43  Redialing Last Outgoing Number . . . . . . . . . . . . . . . . . . . . . . . . . . .43  Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44  Displaying your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 5. Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . .45  Changing Ringer/Key Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46  Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46  Selecting Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 SCP-5000(E)/001_102 01.1.18 11:58 Page 3

 Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . .49  Setting Melody Tempo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49  Setting Tone Length or Start-up/Power-off Tone . . . . . . . . . . . . . . . .50  Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 6. Managing Call History . . . . . . . . . . . . . . . . . . . .51  Viewing the Call History List (Outgoing, Incoming and Missed) . . .52  Making a Call from the Call History List . . . . . . . . . . . . . . . . . . . . .53  Saving a Phone Number from the Call History List . . . . . . . . . . . . .54  Adding Options to the Entry in the Call History List . . . . . . . . . . . . .55  Erasing Individual Calls or All Call History . . . . . . . . . . . . . . . . . . .56 7. Using Sprint PCS Service Features . . . . . . . . .57  Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  Setting Up a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  Forwarding your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 8. Managing Messaging . . . . . . . . . . . . . . . . . . . .61  Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62  Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62  Knowing When you Have Messages . . . . . . . . . . . . . . . . . . . . . . . . .63  Retrieving your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64  Classifying Page/Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 9. Using your Internal Phone Book . . . . . . . . . . . .73  Saving New Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74  Adding Multiple Phone Numbers/E-mail/Web Addresses to an Existing Entry .75  Storing and Viewing Long Phone Numbers . . . . . . . . . . . . . . . . . . .76  Storing Short Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  Finding and Retrieving Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . .78  Setting Incoming Ringer/Picture to the Phone Book Entry . . . . . . .79  Erasing a Stored Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80  Entering Secret Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  Changing Stored Phone Numbers, E-mail and Web Addresses . . . . .81 SCP-5000(E)/001_102 01.1.18 11:58 Page 4

 Using Different Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . .83 10.Changing your Phone’s Display . . . . . . . . . . . .87  Changing the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . .88  Changing your Standby Mode Display Banner . . . . . . . . . . . . . . . . .89  Setting Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89  Changing the Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90  Changing the Contrast Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90  Setting the Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91  Setting the Display for Incoming Calls . . . . . . . . . . . . . . . . . . . . . . .91  Setting the Display for the Standby Mode . . . . . . . . . . . . . . . . . . . . .92  Setting Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  Displaying the Version Information . . . . . . . . . . . . . . . . . . . . . . . . .94 11.Setting your Phone’s Security . . . . . . . . . . . . .95  Locking the Side Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96  Locking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97  Unlocking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97  Changing your Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98  Restricting your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99  Storing Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100  Erasing the Entire Internal Phone Book . . . . . . . . . . . . . . . . . . . . .100  Resetting your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101  Resetting and Locking your Phone through SMS . . . . . . . . . . . . . .101  Changing the Passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 12.Personal Information Management . . . . . . . .103  Managing Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104  Checking My Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104  Managing Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105  Using Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113  Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115  Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 SCP-5000(E)/001_102 01.1.18 11:58 Page 5

 Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123  Using the Downloaded Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 13.Experiencing Sprint PCS Wireless WebSM . . . .127  The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . .128  Launching the Sprint PCS Wireless Web Browser Session . . . . . . . .130  Navigating the Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . .132  Using Special Features within the Sprint PCS Wireless Web . . . . . .135  Setting up the Sprint PCS Wireless Web Connection . . . . . . . . . . . .138  Accessing Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . .142 14.Learning the Settings on your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . .145  Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146  Working within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . .149  Defining the Menu Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 15.Selecting your Accessories . . . . . . . . . . . . . . .161  Overview of Available Accessories for this Phone . . . . . . . . . . . . . . .162  How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 16.Knowing Performance and Safety Guidelines 165  Getting the Most Out of your Reception . . . . . . . . . . . . . . . . . . . . .166  Safety Information: FCC RF Exposure Information . . . . . . . . . . . .167  Maintaining Safe Use of and Access to your Phone . . . . . . . . . . . .170  Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174  Acknowledging Special Precautions and the FCC Notice . . . . . . . .175 17.Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 SCP-5000(E)/001_102 01.1.18 11:58 Page 6

the ground up for clearer calls, serving more than 300 major metropolitan areas. We built our network to give you what we believe you really want from a wireless phone: clear sound, private conversations and time-saving features. And Sprint Personal Communications Services®can do something even more far-reaching – simplify your life. Our advanced technology is designed to grow with your communications needs so that one day, you’ll be able to rely entirely on your Sprint PCS PhoneTMto stay connected. This guide will introduce you to our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re probably anxious to start using your phone, we encourage you to immediately flip to Section One – Getting Started With Sprint PCS Service. This section provides all the information you need to quickly activate your phone, set up your voicemail and much more. It also contains information on how to contact Sprint PCS should you have questions about service, want to purchase additional products or services, or just check your account balance. Thank you for choosing Sprint PCS. SCP-5000(E)/001_102 01.1.18 11:58 Page 7

Sprint PCS Service In This Section  Getting Started with Sprint PCS Service  Setting Up your Voicemail  Setting Up your Sprint PCS Voice CommandSM  Getting Help  Understanding this User Guide T his section walks you through the step-by-step basics of setting up service to your Sprint PCS PhoneTM,including activating or unlocking your phone, selecting your Sprint PCS Service Plan, receiving your new Sprint PCS Phone Number and setting up your voicemail. Once you have completed this section, you’re ready to explore the advanced features of your new phone. 1 Getting Started Getting Started with Sprint PCS Service 9 SCP-5000(E)/001_102 01.1.18 11:58 Page 9

Tip: If you can’t recall your lock code, try using the last four digits of your Social Security number or Sprint PCS Phone Number or try 0000. If none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727). Getting Started with Sprint PCS Service Determine if your Phone is Already Activated If you received your phone in the mail or purchased it at a Sprint PCS Center, your phone is probably already activated. All you need to do is unlock your phone. Unlocking your Phone Follow these steps to unlock your phone: 1. Press to turn the phone on. 2. When “Locked” is displayed on the Main LCD, press (left soft key). 3. Enter your four-digit lock code. For security purposes, the code is not visible as you type. Activating your Phone There are two ways to activate your phone. Follow these steps:  The fastest way is to call from your new Sprint PCS PhoneTM. 1. Fully charge your battery (see instructions on page 26). 2. Turn on your Sprint PCS Phone. 3. Press to reach a Sprint PCS Customer Care Advocate. You must be in a Sprint PCS Service Area when making this call. Shift Unlock SCP-5000(E)/001_102 01.1.18 11:58 Page 10

11 Note: The activation process varies in certain Affiliate areas. 1 Getting Started  The other way is to call Sprint PCS Customer Care from any phone other than your new Sprint PCS Phone (which isn’t yet activated). 1. Call us toll-free at 1-888-715-4588. During this call you will be guided through the activation process. The call typically takes approximately 30 minutes, but could be longer during peak times. You can streamline the process by reviewing the Clear and Simple Facts brochure and pre-selecting your Sprint PCS Service Plan. What you Should have Handy When you Call:  Your new Sprint PCS Phone  The original packaging from your phone  Your Social Security number or Tax ID number  Your driver’s license number  Pen and paper to write down your new Sprint PCS Phone Number SCP-5000(E)/001_102 01.1.18 11:58 Page 11

Note: The voicemail setup process may vary in certain Affiliate areas. Setting Up your Voicemail All unanswered calls to your Sprint PCS Phone are automatically transferred to voicemail, even if your phone is off or in use. To avoid missing any important messages, you will want to set up your Sprint PCS voicemail box and personal greeting as soon as your Sprint PCS Phone is activated. To set up voicemail, follow these steps: 1. From the Standby mode, press and hold . 2. Follow the system prompts to create your passcode, record your greeting, record your name announcement and choose whether to activate One-Touch Message Access (a feature that lets you press one key to access messages and bypasses the need for you to enter your passcode). For more information on accessing voicemail messages, see page 64. Setting Up your Sprint PCS Voice CommandSM This feature lets you dial with your voice. Introducing Sprint PCS Voice Command, a new way to make calls and manage information. To set up your Sprint PCS Voice CommandSM, follow these steps: 1. From the Standby mode, press and hold (or press ). 2. Follow the system prompts. And you will be given a Web page address, a user name, and a passcode so you can create your personalized address book for using Sprint PCS Voice Command. Shift Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 12

13 Tip: If you need to reach Customer Care while you are off the Sprint PCS Network, dial 1-888-211-4PCS (4727). 1 Getting Started Getting Help Visit our Web Site Stop by www.sprintpcs.com to get up-to-date information on Sprint PCS. You can also:  Review coverage maps  Learn how to use voicemail  Access your customer account  Purchase accessories  Add additional options to your service plan  Check out frequently asked questions  And much more Sprint PCS Customer Care Sprint PCS Customer Advocates are available to assist you 24 hours a day, seven days a week. Simply dial 1-888-211-4PCS (4727) from any phone, or press from your activated Sprint PCS Phone while on the Sprint PCS Nationwide Network. To reach Sprint PCS Customer Care from the main menu: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Press or Press to display the options, highlight and press . Call Customer Care Services Phone Book Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 13

Once you dial Sprint PCS Customer Care, you can access a number of helpful account services through our automated Customer Care line. By following the voice prompts, you’ll be able to learn more about Sprint PCS Products and Services, get Sprint PCS coverage by zip code or request a copy of your invoice. Sprint PCS Directory Assistance Sprint PCS Directory Assistance provides a variety of services, including: residential, business and government listings; assistance with local or long-distance calls; movie listings; hotel, restaurant and shopping information and major local event information. There is a per call charge and you will be billed for airtime. 1. Press . OR 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Press or Press to display the options, highlight and press . Call Dir Assist Services Phone Book SCP-5000(E)/001_102 01.1.18 11:58 Page 14

15 Tip: Prepaid Options Menu is only available to Sprint PCS customers that have a Prepaid account. 1 Getting Started Prepaid Calls Prepaid customers can access the Prepaid Options Menu to receive account balance notification, replenish their account or speak with Sprint PCS Customer Care. There are two ways to access the Prepaid Options Menu, free of charge. 1. Press . OR 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Press or Press to display the options, highlight and press . Call Prepaid Services Phone Book Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 15

Dialing Sprint PCS Roadside Rescue If you need emergency service on the road, you can get help from Sprint PCS Roadside Rescue. Follow these steps: 1. Press . OR 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Press or Press to display the options, highlight and press . Receiving Automated Billing Information For your convenience, your phone gives you free access to billing information on your Sprint PCS Account. This information includes balance due, payment received, billing cycle and the amount of minutes used since your last billing cycle. Follow these steps to access this information: 1. Press . 2. Follow the voice prompts to receive the information you want. OR Shift Call Road Assist Services Phone Book Space SCP-5000(E)/001_102 01.1.18 11:58 Page 16

17 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Press or Press to display the options, highlight and press . Sprint PCS Operator Services Sprint PCS Operator Services can provide assistance in placing collect calls or calls billed to a local telephone calling card or a third party. 1. From the Standby mode, press and hold (or press ). For more information or to see the latest in products and services, visit our web site www.sprintpcs.com. Call Account Info. Services Phone Book 1 Getting Started SCP-5000(E)/001_102 01.1.18 11:58 Page 17

Understanding this User Guide This user guide introduces you to Sprint PCS technology and all the features of your new Sprint PCS Phone – through easy-to-follow instructions.  Sectionsbreakdown categories of information to progressively take you all the way from learning the basics to using the most advanced phone features.  Tipshighlight special shortcuts and timely reminders to help you make the most of your new phone.  The Indexhelps you find specific information quickly. We know that your time is valuable and that’s why we’ve designed this guide to be used in a building block format or in stand-alone sections. You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, you’ll be able to locate the specific section through color coded tabbing. Follow the instructions in that section and you’ll be ready to use your phone in no time. SCP-5000(E)/001_102 01.1.18 11:58 Page 18

your Sprint PCS Phone TM In This Section  Parts Name  Viewing the Display Screen  Turning your Phone ON and OFF  Using the Battery  Entering Information Using Keypad Y our Sprint PCS Phone is packed with features that can simplify your life and expand your ability to stay connected to the people and information that are important to you. We know that you’re anxious to start using it, so this section will give you a quick introduction to your new phone. Easy-to-follow instructions will guide you through the basics of the most common features of your phone. Don’t forget the other chapters in this guide. They’re filled with information about the capabilities and benefits of your new Sprint PCS Phone. They include detailed step-by-step instructions to familiarize you with all the features, and how to customize your phone to meet your specific needs. 2 Getting to Know your Phone Getting to Know your Sprint PCS Phone 19 SCP-5000(E)/001_102 01.1.18 11:58 Page 19

Parts Name 1. Antenna 2. Headset Jack 7. Earpiece 14. Microphone 11. Navigation key 10. Web 12. OK 13. TALK 9. Soft key (left) 17. Soft key (right) 16. CLR (clear) 15. END/ POWER 18. Menu 5. LED (green/red light) 6. Sub LCD 3. Memo 4. Volume key Sprint PCS Mar 12, 01(Mon) 10:30pm 8. Main LCD Email SCP-5000(E)/001_102 01.1.18 11:58 Page 20

21 2 Getting to Know your Phone 1. Antenna: The voice on the other end sounds clearest when the antenna is all the way up. 2. Headset Jack: Insert the plug of the headset (must be purchased separately) for hands-free listening. 3. Memo: Long press for Memo recording, and short press for Memo playing when the clamshell is open. When receiving incoming calls, long press for Screen Call start, and short press for ringer off. 4. Volume key: Lets you adjust the sound level during a call, or ringer volume in Standby mode when the clamshell is open. Lets you off the ringer when ringing. When you have more than two Sub LCD messages, you can check them by scrolling. 5. LED (green/red light): The green LED blinks when you have incoming calls. The red LED blinks when you have notification (Messages, Voicemail, etc.). 6. Sub LCD: When the clamshell is closed, it’s useful to see the various status of the phone on this screen. 7. Earpiece: Lets you hear the caller’s voice and voice prompts. 8. Main LCD: Displays the main menus, features, mode, etc. 9. Soft Key (left): Lets you select the menu (option) corresponding to the bottom left line on the Main LCD. 10.Web: Lets you launch the Browser. 11.Navigation Key: Lets you navigate quickly and easily through the menu options. It takes a short cut to the menus by pressing Message, Phone Book, Calendar and Settings. 12.OK: Lets you select menu options and receive a call. 13.TALK: Lets you place a call, receive a call, answer Call Waiting, use Three-Way Calling and Voice-Activated Dialing. 14.Microphone: You should speak into this microphone. 15.END/POWER: Lets you disconnect a call and return to Standby mode. Lets you mute ringer when receiving incoming calls. Or turns the phone ON and OFF. 16.CLR (Clear): Allows you to clear characters from the screen, mute ringer when receiving incoming calls or back up menu levels. 17.Soft Key (right): Lets you select the menu (option) corresponding to the bottom right line on the Main LCD. 18.Menu: Lets you display the menus and options. SCP-5000(E)/001_102 01.1.18 11:58 Page 21

Viewing the Display Screen The following list identifies some of the more common symbols you’ll see on your display screen. Main LCD  shows your current signal strength. The more lines you have, the stronger your signal.  means your phone cannot find a signal.  (flashing) tells you a call is in progress.  indicates the phone is roaming on another service provider’s network. If this icon is not displayed, you are on the digital Sprint PCS Nationwide Network.  indicates you have new messages (Voice, Page Text or Web Alert) waiting.  indicates the phone is roaming on an analog cellular network.  shows the level of your battery charge. The more black you see, the more power you have left. (While charging: )  indicates you have menus to scroll (in four directions).  indicates the vibrate feature is set to ON.  indicates you have new voice memos waiting.  indicates the Screen Call Auto setting is ON. SCP-5000(E)/001_102 01.1.18 11:58 Page 22

23 Sub LCD  shows your current signal strength. The more lines you have, the stronger your signal.  Local time (e.g. )- “a” indicates “am” and “p” indicates “pm”.  indicates you have new messages (Voice, Page Text or Web Alert) waiting.  indicates you have new voice memos waiting.  indicates the ringer volume setting is “High + Vibrate” indicates the ringer volume setting is Off. indicates the vibrate feature is set to ON.  shows the level of your battery charge. The more black you see, the more power you have left. (While charging: ) Managing Sub LCD  The Sub LCD display illuminates indicating to the user that there are incoming calls, new messages, Call Alarm, etc.  If the caller’s number matches the Phone Book entry’s number, the orange backlight turns on. (Other case: green backlight turns on.)  You can notice that you have a missed call, new message, Calendar Alarm, etc. because the Sub LCD indication remains. The newest event is indicated, but you can scroll and check old ones by using the side volume key / .  All the Sub LCD indications are deleted when you open the clamshell. 2 Getting to Know your Phone SCP-5000(E)/001_102 01.1.18 11:58 Page 23

Soft Keys You can select the menus or options, which are described at the bottom line of the Main LCD, by pressing the corresponding soft key (left/right). In this User Manual, the explanation for selecting such menus/options is as shown below: Press . (It means, “Press the soft key (left/right) corresponding to ”.) Email Email SCP-5000(E)/001_102 01.1.18 11:58 Page 24

25 Tip: The Power Save feature helps to conserve your battery power while outside a Sprint PCS Service Area. 2 Getting to Know your Phone Turning your Phone ON and OFF Turning your Phone ON: 1. Fully extend the antenna to receive the best reception. 2. Press for approximately one second. Once your phone is ON, the red LED light turns on for approximately 5 seconds while your phone looks for a signal. When your phone finds a signal, it automatically enters Standby mode – the phone’s idle state. At this point, you’re ready to begin making and receiving calls. If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone returns to Standby mode. Your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned ON). Turning your Phone OFF: Follow these steps: 1. Press for approximately two seconds until you see “Powering off” on the display. Your screen remains blank while your phone is off, unless you’re charging the battery. SCP-5000(E)/001_102 01.1.18 11:58 Page 25

Tip: Be sure to charge your phone’s battery and watch your indicator to ensure your levels are OK. Using the Battery Installing the Battery Your Sprint PCS Phone comes with a Lithium Ion battery. Follow these steps to install it: 1. Place the battery into the space beneath the antenna with the metal contacts at the bottom, facing downward. 2. Gently press down until it’s in place and the battery release latch snaps. Removing the Battery To remove your battery for charging or for another reason, follow these easy steps: 1. Make sure the power is off so that you don’t lose any stored numbers or messages. 2. Press up on the battery release latch and hold the battery, then pull it up and out at a 45-degree angle. Charging the Battery Your Sprint PCS Phone comes with a rechargeable battery. You should charge the battery as soon as possible so you can begin using your phone. Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off and you’ll lose everything you were just working on. (A series of alert tones will sound just before the phone turns itself off.) For a quick check of your phone’s battery level, glance at the battery charge indicator located on your phone’s (Main or Sub) display screen. SCP-5000(E)/001_102 01.1.18 11:58 Page 26

27 Warning: Using the wrong battery charger could cause damage to your phone and void the warranty. 2 Getting to Know your Phone If the battery charge gets too low, the phone will beep and the blank battery icon (Main: -black, Sub: ) appears. When the remaining talk time is not enough, the Main LCD battery icon turns in red. The warning message also appears on your screen prompting you to recharge your battery. Always use the approved manufacturer approved Desktop Charger, Travel Charger or Cigarette Lighter Adapter to charge your battery. Using the Travel Charger When you’re ready to charge your battery, it is vital that you use only Sanyo-approved chargers. To use your Travel Charger: 1. Plug the Travel Charger into a wall outlet. 2. Plug the other end of the Travel Charger into the bottom of your phone, with the battery installed.  Charging when your phone is turned on: The battery icon appears on the display while charging. When charging is complete, the battery icon turns to .  Charging when your phone is turned off: The battery icon appears, and the message (Main: “BATTERY CHARGING –Power Off”, Sub: “Power Off”) is shown on the display while charging. When the battery is completely discharged, you may wait for several minutes until the message is shown on the display. When charging is complete, the battery icon turns to , and the Main LCD message changes to “CHARGING COMPLETE-Power Off”. SCP-5000(E)/001_102 01.1.18 11:58 Page 27

Entering Information Using Keypad Entering Text Using T9 Mode T9 mode uses an intelligent software protocol that allows you to enter text with fewer key presses than the multi-tap method. Type the entire word by pressing each corresponding key only once for each letter of the word. T9 determines the word by matching the keys you pressed with words in an internal database and displays the matching word that is used most often. 1. In a text entry field (e.g. for entering a folder name on page 68 and an event description on page 106, etc.), press (right soft key) to display the “Input Mode” menu. 2. Highlight . 3. Press . 4. Type the entire word, but press each key only once per letter.  For example, to type the word “Hello”, press the keys (in that order). As you type, T9 matches your key presses with words from its database.  Different words may appear as you type because each key you press changes the word possibility. The word you want may appear only after you press all of the necessary keys. T9 Word Mode Tip: You can shift the process of entering letters to upper/lower case by pressing . It will change as follows:  T9e– One-character- shifted  T9E– Caps Lock  t9e– Unshifted The current selecting mode is shown at the bottom center of the display. Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 28

29  Press to display alternate word choices. Short words are more likely to share the same key sequences. Cycle through all the choices for a key sequence by pressing .  Press to accept the word displayed and continue typing the next word. Add a space by pressing .  Press to correct the last letter you entered. To clear an entire word or the reversed text (selected status), press and hold for about two seconds. Adding Words to T9 Database Each word you type in Alphabet mode is automatically added to your T9 database. If the word you want isn’t one of the T9 alternate choices, it’s easy to add it. 1. Switch to Alphabet mode (press , highlight and press .) 2. Type the word using the multi-tap method. 3. Switch back to T9 (press , highlight and press .)  Press to display the new word if other words share the same key sequence. The word is saved automatically and will appear as a word choice in T9 the next time you use it. Next T9 Word Mode Alphabet Mode Space Space Next Next Tip: Instead of pressing you can use / of the Navigation key. Tip: Press to change:  Abc– One-character- shifted  ABC– Caps Lock  abc– Unshifted These settings are shown on the display. Shift Next 2 Getting to Know your Phone SCP-5000(E)/001_102 01.1.18 11:58 Page 29

Using Smart Punctuation “Smart punctuation” is available using in T9 mode. It’s a quick and easy way to type e-mail domains, possessive forms and contractions. When you press , T9 displays a period. However, as you continue to type, T9 determines the appropriate mark based on your word database. For example, to type “It’s easy.” Press . Entering Text Using Alphabet Mode 1. In a text entry field, press . 2. Highlight . 3. Press . 4. Press a key several times until the desired letter appears. Letters scroll in the following order: Alphabet Mode Space Tip: The beginning of the word after the space is changed to upper/lower case by the entry field. You can change the shift by pressing . Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 30

31 For example, to enter the letter “J”, press once in rapid succession. To enter the letter “Z”, press four times. After two seconds, the cursor will automatically advance to the next space once a character has been entered.  To expedite the process, use your Navigation key (right/left) to move the cursor to the right/left. To move the cursor rapidly, press and hold the corresponding Navigation key.  Press to correct the last letter you entered. To clear the whole text, press and hold for about one second. 2 Getting to Know your Phone SCP-5000(E)/001_102 01.1.18 11:58 Page 31

Entering Special Characters Using Symbol Mode 1. In a text entry field, press (right soft key). 2. Highlight . 3. Press . 4. Highlight the line that includes your desired symbol. 5. Press the corresponding key (1 ~ 9) with each symbol. or Highlight your desired symbol by using the Navigation key, and press . Entering Text Using Number Mode Number mode allows you to enter numbers. To change to Number mode in a text entry field: 1. Press . 2. Highlight . 3. Press . NUMBER Mode SYMBOL Mode Tip: For the Shortcut to the Symbol mode from the other entering mode, press and hold . Tip: One symbol input reverts to the previous mode automatically. Tip: For the Shortcut to the Number mode from the other entering mode, press and hold . Or press and hold the corresponding numeric key to enter the number directly. Space Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 32

 Understanding How Roaming Works  Setting your Phone’s Roam Mode  Setting an Alert When Roam Charges Apply (Call Guard) R oaming is the ability to make or receive calls while you’re off the Sprint PCS Nationwide Network. Your new dual-band Sprint PCS PhoneTM works anywhere on the Sprint PCSNationwide Network and allows you to roam on analog cellular and digital networks where Sprint PCS has implemented roaming agreements. This section explains how roaming works, as well as special features that let you manage your roaming experience. SCP-5000(E)/001_102 01.1.18 11:58 Page 33

phone off the Sprint PCS Network, always dial numbers using 11 digits (1 + area code + number). Tip: You will pay a higher per-minute rate for roaming calls. Tip: When the clamshell is closed, you will see the roaming status on the Sub LCD. Understanding How Roaming Works Your phone’s display screen always lets you know when you’re off the Sprint PCS Network and whether your phone is operating in analog cellular or digital mode. The following chart indicates what you’ll see depending on where you’re using your phone. Main LCD Analog Roaming Indicator Indicator Sprint PCS Nationwide Network Other CDMA Networks Analog Cellular Networks Sub LCD Analog Roaming Indicator Indicator Sprint PCS Nationwide Network Other CDMA Networks Digital Roaming Analog Cellular Networks Analog Roaming SCP-5000(E)/001_102 01.1.18 11:58 Page 34

when you leave the Sprint PCS Network and enter an area where roaming is available (whether CDMA or analog cellular), your call is dropped. If your call is dropped in an area where you think Sprint PCS Service is available, turn your phone off and on again to reconnect to the Sprint PCS Nationwide Network. Roaming on Other PCS CDMA Networks When you’re roaming on other PCS CDMA networks, your call quality will be similar to the quality you receive when making calls while on the Sprint PCS Network. You may not be able to access certain calling features, such as Sprint PCS Wireless Web, however, all of your calls are still private and secure. Roaming on Analog Cellular Networks When you roam on analog cellular networks, you will experience the same quality provided by analog cellular carriers today. Although certain calling features, such as Sprint PCS Wireless Web, may be unavailable, you can still make and receive calls. You will experience a few differences including:  You are more likely to experience static, cross-talk, fade-out and dropped calls.  Some calling features that are standard on the Sprint PCS Network are unavailable.  There are security and privacy risks (eavesdropping and cloning) that exist with conventional analog cellular services today.  Your battery needs recharging sooner when you use your phone for analog cellular roaming. SCP-5000(E)/001_102 01.1.18 11:58 Page 35

Your Sprint PCS Phone allows you to control your ability to roam. By using the menu option Roaming, you determine which signals your phone accepts. Set Mode Choose from three different settings on your dual-band phone to control your roaming experience: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. To select an option, highlight it and press .  Sprint PCS: This setting allows you to select the Sprint PCS Nationwide Network only and prevents roaming on other networks.  Automatic: This setting seeks Sprint PCS Service. When Sprint PCS Service is unavailable, it searches for an alternative system.  Analog: This setting forces the phone to seek an analog roaming system. The previous setting is restored the next time the phone is turned on. Set Mode Roaming SCP-5000(E)/001_102 01.1.18 11:58 Page 36

Apply (Call Guard) In addition to the roaming icon, Call Guard alerts you when roaming charges will apply. The following settings apply to Call Guard. Call Guard This feature makes it easy to control when you roam by reminding you when you are about to make or receive a roaming call. It also requires you to take additional steps before placing or answering a roaming call. These additional steps are not required when you make or receive calls while on the Sprint PCS Nationwide Network. To Turn the Call Guard Feature On/Off: 1. From the Standby mode press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight or . 7. Press . Off On Call Guard Roaming SCP-5000(E)/001_102 01.1.18 11:58 Page 37

1. From the Standby mode, dial 1 + area code + the seven-digit number. 2. Press (or press ,highlight and press ). 3. Press to proceed. or Press ,highlight and press . To Answer Incoming Roaming Calls with Call Guard On: 1. Press . 2. Press to proceed. OR 1. Press ,highlight and press . Remember if the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls even if you have selected the Analogsetting. Answer Roam Call Call SCP-5000(E)/001_102 01.1.18 11:58 Page 38

 Making Calls  Correcting Dialing Mistakes  Answering Calls  Calling Emergency Numbers  Dialing from an Internal Phone Book Memory Location  Redialing LastOutgoing Number  Using Speed Dial  Displaying your Phone Number Y our Sprint PCS PhoneTMgives you different options for making calls so that you can use the method that works best for you. SCP-5000(E)/001_102 01.1.18 11:58 Page 39

the Sprint PCS Network, always dial using 11 digits (1 + area code + number) Note: While “Screen Call” or your phone is connecting to the Headset, Car Kit or Data/Fax, you cannot end the call by closing the clamshell. Tip: In 10 seconds after disconnecting the call, you can use menu options ( or / ) by pressing . Alternate Save Phone# Call Again Making Calls 1. Make sure your phone is on. 2. Enter a phone number. 3. Press or Press , highlight and press . 4. When you’re finished, press or close the clamshell to disconnect the call. Correcting Dialing Mistakes If you make a mistake while dialing, press to erase one digit at a time. Or, if you need to erase the entire number all at once, press and hold for at least one second. Answering Calls 1. Make sure your phone is on. If your phone is off, incoming calls go to voicemail. 2. When your phone rings, press or Press , highlight and press or Open the clamshell (“Open to Answer setting ON” is required, see page 42). 3. To disconnect the call, press or close the clamshell. Answer Call SCP-5000(E)/001_102 01.1.18 11:58 Page 40

available in locked state. 4 Making Calls Any Key Answer This feature allows you to answer incoming calls by pressing any key (not including the , , side volume key or , , Navigation key and ). To activate this feature: 1. From the Standby mode, press to display the main menu. 2. Highlight ,and press .  Press of the Navigation key for the shortcut (steps 1 through 2). 3. Highlight . 4. Press . 5. Highlight . 6. Press . 7. Highlight . 8. Press .  To deactivate this feature, select at step 7 above. Off On Any Key Answer Others Settings SCP-5000(E)/001_102 01.1.18 11:58 Page 41

connecting to the Headset, Car Kit or Data/Fax, you can not end the call by closing the clamshell. Auto Answer This feature sets the phone to automatically pick up after 5 or 15 seconds. This feature only works with the hands-free car kit and headset (must be purchased separately). To activate this feature: 1. Press of the Navigation key. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight or . 7. Press .  To deactivate this feature, select at step 6 above. Open to Answer This feature enables you to answer incoming calls by opening the clamshell so that you don’t have to press . To activate this feature: 1. Follow the above steps 1-3. 2. Highlight . 3. Press . 4. Highlight . 5. Press .  To deactivate this feature, select at step 4 above. Off On Open to Answer Off 15 Seconds 5 Seconds AutoAns.Car/HS Others SCP-5000(E)/001_102 01.1.18 11:58 Page 42

911, you can confirm your phone number quickly by pressing and selecting . My Phone# 4 Making Calls Calling Emergency Numbers You can place calls to 911, (dial and press ) even if your keypad is locked or your account is restricted, just as long as you are in a Sprint PCS Service Area. Dialing from an Internal Phone Book Memory Location To dial directly from an Internal Phone Book memory location: 1. Press of the Navigation key. 2. Scroll to the Internal Phone Book entry you want to call, and press . 3. Highlight your desired phone number, and press . Redialing Last Outgoing Number Press twice. SCP-5000(E)/001_102 01.1.18 11:58 Page 43

Speed dial lets you dial numbers saved in your internal Phone Book by pressing a few keys. See page 84 for the details. To speed dial: 1. Press and hold the appropriate key (2-9) that corresponds to the memory location for approximately two seconds or Press the appropriate key, and then press .  Then the phone automatically finds the number in the Internal Phone Book, and displays it on the screen and places the call. Displaying your Phone Number Just in case you forget your own number, your Sprint PCS Phone can remind you. To display your phone number: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . Your phone number is shown as “My PCS#”. My Profile SCP-5000(E)/001_102 01.1.18 11:58 Page 44

 Changing Ringer/Key Volume  Silencing the Ringer  Selecting Ringer Types  Setting Alerts  Adjusting Volume During a Conversation  Setting Melody Tempo  Setting Tone Length or Start-up/Power-off Tone  Muting a Call W ith all the things that demand your attention in today’s fast paced world, it’s important to tune in to what really matters. Your Sprint PCS PhoneTMgives you the ability to control your phone’s volume with the touch of a button. Not only can you control what you hear, you can also control what your caller hears. SCP-5000(E)/001_102 01.1.18 11:58 Page 45

ringer volume (when the clamshell is open) by using:  or of the side volume key in the Standby mode.  or of the Navigation key while ringing. Tip: The confirmation beep (saved/error) volume also changes with the “Key Beep” setting. Tip: If you press and hold while ringing, it starts Screen Call. After you silence the ringer, you also have an option to activate Screen Call. Changing Ringer/Key Volume To change the ringer/key volume: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press .  Press of the Navigation key to take a shortcut (steps 1 through 3). 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Highlight or .  for adjusting Headset Key volume and for the Car Kit Ringer/Key volume can also be selected. 9. Press . 10. Select your desired volume level. Silencing the Ringer You can silence the ringer on incoming calls. Follow these steps: 1. When the phone rings, press the any of the following keys shortly to off the ringer (stop vibration) temporarily: , , or side volume key ( / ). 2. Press (or press , highlight and press ) to answer the call. OR Answer Car Kit HeadsetKeyBeep Key Beep Ringer Volume Ringer/Key Vol. Sounds Settings SCP-5000(E)/001_102 01.1.18 11:58 Page 46

to display the options. 2. Highlight . 3. Press . 4. Press (or press ,highlight and press )to answer the call. Selecting Ringer Types Your phone provides you with multiple ringer types including the different 4 chord melodies, downloaded melodies, vibration and none. Besides being fun to play with, this allows you to assign different ringer types for Voice Calls (With Caller ID, Restricted ID, No Caller ID, or Roaming.), Voicemail, Messages (Page/Text) and Web Alert (Browser Messages). Select a ringer type by following these simple directions: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Highlight one of the options, and press . If you selected “Voice Calls” or “Messages”, you have an extra step to select a category. 6. You can hear each ringer type by scrolling the list (except “Vibrate” and “None”), so you can select the one you desire.  It is not applicable when the Ringer Volume is set to “Vibrate” and “Off”. Ringer Type Sounds Answer Quiet Ringer Tip: While the phone is connecting to chargers or hands-free car kit, “Vibrate” cannot work, but the ringer will sound at lower level. Tip: See page 124 for melody downloading. 5 Adjusting Volume SCP-5000(E)/001_102 01.1.18 11:58 Page 47

options to keep you aware of what’s going on by sounding the alert tone.  Servicesets alert On or Off for network services parameter changes.  Voicemailsets alert for Voicemail receiving.  Messagessets alert for Messages (page/text) receiving.  Web Alertsets alert for Browser Messages receiving.  Minute Beepsets a minute reminder that beeps ten seconds before the end of each minute during a call. To set the alerts: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Highlight your desired option, and press . 6. If you selected “Service” or “Minute Beep”, highlight or . If you selected “Voicemail”, “Messages” or “Web Alert”, highlight , or . 7. Press . Off With Reminder Once Off On Alerts Sounds Tip: “With Reminder” sounds every two minutes for twenty minutes. But when the Ringer Type setting is melody, the alert sounds for ten seconds. SCP-5000(E)/001_102 01.1.18 11:58 Page 48

a Conversation When you need to hear more or less of a conversation, adjust the volume keys on the side of your phone. You can do this during a call or in between calls. To adjust volume: 1. Use the side volume key or while talking. (It’s also applicable for Headset Earpiece volume while the headset is in use.) OR 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Highlight .  You can also select or . 6. Press . 7. Select your desired volume level. Setting Melody Tempo Your phone allows you to change the tempo of melodies that are selected as the ringer at “Ringer Type”. Default tempo is Normal. 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight , and press . 4. Highlight a melody title, and press . 5. You can hear the selected melody on the highlighted tempo by scrolling the list, so select your desired tempo.  It is not applicable when the Ringer Volume is set to “Vibrate” and “Off”. Melody Tempo Sounds CarKit Speaker HeadsetEarpiece Earpiece Receiver Volume Sounds SCP-5000(E)/001_102 01.1.18 11:58 Page 49

Start-up/Power-off Tone You can determine the length of your key beep (you hear this when you press any key) or type of Start-up/Power-off tone (sounds when you turn the phone on/off except when Key Beep volume is off) on this feature. 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Highlight either , or . 6. Press . 7. Highlight your desired option. 8. Press . Muting a Call There are times when it’s necessary to mute a call so that your caller does not hear youor certain background noise. To use this function during a call: 1. Press to display the options. 2. Highlight . 3. Press .  When the phone is muted, “MUTE:” blinks on the display. To deactivate Mute setting: 1. Press . 2. Highlight . 3. Press . Unmute Mute Power-off Tone Start-up Tone Tone Length Others Sounds SCP-5000(E)/001_102 01.1.18 11:58 Page 50

51 6 Managing Call History 6 Managing Call History In This Section  Viewing the Call History List (Outgoing, Incoming and Missed)  Making a Call from the Call History List  Saving a Phone Number from the Call History List  Adding Options to the Entry in the Call History List  Erasing Individual Calls or All Call History T he call history list helps you manage your time more effectively. It keeps track of incoming calls, calls made from your Sprint PCS PhoneTM and calls that you missed.This section guides you through accessing and making the most of your call history list. SCP-5000(E)/001_102 01.1.18 11:58 Page 51

Viewing the Call History List (Outgoing, Incoming and Missed) You’ll find your recent call history list invaluable. This is a list of the last 10 phone numbers for calls you placed, accepted, or missed. The call history list makes redialing a number fast and easy. It is continually updated as new numbers are added to the beginning of the list and the oldest entries are removed from the bottom of the list. Depending on the operating mode and available features, each entry may contain a phone number, name and time stamp of when the call occurred. Duplicate calls (same number in last 7 digits and type of call) may only appear once on the list. When reviewing your entries, you’ll see the type of call as described below:  Outgoing: Indicates a call you placed.  Incoming: Indicates a call you received and answered. When the clamshell is closed, Sub LCD backlight turns on and displays caller’s number. If the number is stored in the phone book, name and phone number will be displayed every second.  Missed: Indicates an unanswered incoming call. When the clamshell is closed, Sub LCD displays the time of latest call and a total number of missed calls. SCP-5000(E)/001_102 01.1.18 11:58 Page 52

53 6 Managing Call History Note: You will be unable to make Sprint PCS Wireless Web calls from the call history list. Making a Call from the Call History List To place a call from the recent call history list, follow these steps: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight either , or . 5. Press . 6. Highlight the entry you want to call by scrolling through the list. 7. Press to display the details of the entry. 8. Press or Press ,highlight and press . Call Missed Calls Incoming Calls Outgoing Calls Call History SCP-5000(E)/001_102 01.1.18 11:58 Page 53

Note: Sprint PCS Wireless Web calls cannot be saved in the call history list. Tip: If the selected entry has already been stored in the phone book, appears on the display except Secret setting. Tip: “New Name” – Enter a name directly. “From Phone Book” – Select a name from Phone Book list. Alternate Saving a Phone Number from the Call History List Your Sprint PCS Phone can store up to 300 names and 500 phone numbers. Each entry can contain up to 32 digits, with an associated name of up to 16 characters. Your phone automatically sorts the Internal Phone Book entries by memory location number. To save numbers to your Phone Book, follow these steps: 1. From the Call History List (to display the Call History List, see the previous page), highlight the entry you want to save, and press . 2. Press to display the menu options. 3. Highlight . 4. Press . 5. Highlight appropriate label (Home, Work, Mobile, Pager, Data, Fax or No Label). 6. Press . 7. Enter a Name, and press or . (If you have any already-stored entries in the Phone Book, you are prompted to select the entry mode “New Name” or “From Phone Book”.) See “Entering Information Using Keypad” on page 28. 8. Press or  If you want to store the phone number without a name, press from the name entry display then highlight and press . Yes Save OK Save Phone# SCP-5000(E)/001_102 01.1.18 11:58 Page 54

55 6 Managing Call History Adding Options to the Entry in the Call History List For additional options on a particular call: 1. Highlight the desired entry in the call history menu, and press . 2. Press to display the menu options. 3. Highlight one of following and press .  Callto place a call.  Alternateto store other numbers into the same entry in the Phone Book or Save Phone#to store the number in the Internal Phone Book.  Prependto add additional numbers.  Eraseto erase the entry. SCP-5000(E)/001_102 01.1.18 11:58 Page 55

Erasing Individual Calls or All Call History To erase an individual call: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight either , or . 5. Press . 6. Highlight the entry you want to erase and press . 7. Press to display the menu options. 8. Highlight ,and press . 9. Highlight ,and press . To erase all calls (Outgoing calls, Incoming calls or Missed calls): 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight either , or . 5. Press to display the menu options. 6. Highlight ,and press . 7. Highlight ,and press . Yes Erase History Missed Calls Incoming Calls Outgoing Calls Call History Yes Erase Missed Calls Incoming Calls Outgoing Calls Call History SCP-5000(E)/001_102 01.1.18 11:58 Page 56

Service Features In This Section  Using Caller ID  Responding to Call Waiting  Setting Up a Three-Way Call  Forwarding your Calls N ow that you’ve mastered the basics, you can begin to focus on where you want to go. This section guides you step-by-step through the calling features that enhance your Sprint PCS Service. From Caller ID to Call Forwarding, using these features will help you make the most of your Sprint PCS Service. SCP-5000(E)/001_102 01.1.18 11:58 Page 57

you don’t want to be interrupted, you can temporarily disable call waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end the call. Shift Using Caller ID Caller ID lets you know who’s calling by displaying the number of the person calling when your phone rings. If the caller’s name and number are already stored in your Internal Phone Book, the corresponding name appears with the number. In the same way, if you call someone who has this feature, your phone number displays on their phone. If you want to block your phone number from being displayed for a specific outgoing call, follow these steps: 1. Press . 2. Dial the number you want to call. 3. Press . To permanently block your number, call Sprint PCS Customer Care (see page 13 for number). Responding to Call Waiting Call Waiting alerts you of incoming calls while you’re on a call by sounding beeps. The display screen informs you that a call is coming in and shows the caller’s name (if you have the Phone Book entry) or the phone number. To respond to an incoming call while you’re on a call: 1. Press . OR 1. Press to display options. 2. Highlight . 3. Press . Flash Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 58

about being interrupted during a Sprint PCS Wireless Web call because Call Waiting and Three-Way Calling are automatically disabled. Tip: Three-Way Call menu doesn’t appear when you are roaming off the Sprint PCS Network.  These steps put the first caller on hold and answer the second call. To switch back to the first caller: 1. Press again. OR 1. Press to display options again. 2. Highlight . 3. Press . Setting Up a Three-Way Call With Three-Way Calling, you can talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Dial a number you wish to call. 2. Press (or press ,highlight and press ). 3. Once you have established the connection, press (or press , highlight and press ). 4. Dial the second number you wish to call.  You can also select a phone number from options by pressing . (e.g. from Call History or Phone Book list) 5. Press (or press , highlight and press ). 6. When you’re connected to the second party, press once more(or press ,highlight and press ) to begin your three-way call. If one of the people you called hangs up, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all three callers are disconnected. Flash Call Three Way Call Call Flash SCP-5000(E)/001_102 01.1.18 11:58 Page 59

Call Forwarding lets you forward all your incoming calls to another phone number — even when your phone is turned off. You can continue to make calls from your phone with Call Forwarding activated. To Activate Call Forwarding: 1. Press . 2. Enter the area code and phone number to which your calls should be forwarded. 3. Press . You will hear a tone confirming the activation of Call Forwarding. To Deactivate Call Forwarding: 1. Press . 2. Press . You willhear a tone to confirm the deactivation. Shift Shift SCP-5000(E)/001_102 01.1.18 11:58 Page 60

 Setting Up Voicemail  Message Types  Knowing When you Have Messages  Retrieving your Messages  Classifying Page/Text Messages Y our Sprint PCS PhoneTMis always working to help you stay connected even when you’re unavailable. With three types of messaging, you can depend on your callers being able to leave you important information. This section steps you through the messaging functions available on your phone including Sprint PCS Wireless WebSMMessaging. SCP-5000(E)/001_102 01.1.18 11:58 Page 61

off the Sprint PCS Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your Sprint PCS Phone Number. Setting Up Voicemail The first thing you’ll want to do after activating your phone is to set up voicemail. See Section 1 page 12 for instructions. Message Types There are three types of messaging functions available on your Sprint PCS Phone. Voicemail, Numeric Paging and Sprint PCS Wireless Web Messaging allow you to receive messages as long as your phone has enough memory locations to store them. And you can send e-mail from your Sprint PCS Wireless Web. Voicemail captures calls automatically when you can’t answer your phone or it is turned off. The voicemail system sends a notification to your phone letting you know when you have new voice messages waiting in your voicemail box. Numeric pagingallows a caller to enter a phone number into your voicemail box instead of a voice message. The phone number appears on your phone as a numeric page. Sprint PCS Wireless Web Messaging (also known as Text Messaging) allows messages to appear as short alphanumeric messages on your phone’s display screen. You must purchase a Wireless Web Plan in order to receive text messages on your Sprint PCS Phone. SCP-5000(E)/001_102 01.1.18 11:58 Page 62

may not be available in certain Affiliate areas. Note: When the clamshell is closed, Sub LCD displays the message or icon to notify you of the new message. Tip: Press any key to stop blinking red LED or sounding tone alerts. There are three ways to send a text message to a Sprint PCS Phone: 1. E-mail (your phone number @ messaging.sprintpcs.com). 2. Through the Sprint PCS Web site – www.sprintpcs.com. Select the wireless web messaging link. 3. Using a messaging software (TAP 1.5 compatible). To take a shortcut to connect the web site for sending e-mail: 1. Press (left soft key) in the Standby mode. Knowing When you Have Messages There are several ways your Sprint PCS Phone alerts you of new messages.  By displaying a message on Main LCD.  By displaying a message on Sub LCD, when the clamshell is closed.  By blinking a red LED light.  By displaying new message icon at the top of Main LCD.  By sounding tone alerts (except when the “Alerts-Voicemail/Messages” that is described on page 48 is set to Off). The total number of new message will be counted up at the right side of the . To display the from the Standby mode, press , highlight and press . Wireless Web Messages Messages Email SCP-5000(E)/001_102 01.1.18 11:58 Page 63

not set up your voicemail. In other words, callers can leave messages they just would not hear a greeting. Retrieving your Messages You can review your messages directly from your Sprint PCS Phone or from any other touch-tone phone. To dial from your Sprint PCS Phone, you can either speed dial to your voicemail box or use the menu keys. Using One-Touch Message Access: 1. From the Standby mode, press and hold . Follow the system prompts.  When you have a voicemail notification, you can access to the message by pressing . Tip: Your phone accepts messages even when it is turned off. However, you are only notified of new messages when your phone is turned on. SCP-5000(E)/001_102 01.1.18 11:58 Page 64

Sprint PCS Phone to Access your Messages: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press or . To see the details of the new voicemail: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press .  When you have a voicemail notification, press (left soft key) or to display the options. Message Clear Count In the rare circumstance that the network does not clear the icon even when you don’t have any new voicemail, you can use this feature to reset the icon. OK Details Voicemail Call Voicemail Voicemail Tip: You are charged for airtime minutes when you are accessing your voicemail. Tip: Use to check voicemail. 8 Managing Messaging SCP-5000(E)/001_102 01.1.18 11:58 Page 65

size depending on your preference (see “Setting Font Size” on page 89). To clear the voice message count: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight . 7. Press . Reading Page/Text messages: When you have message notification, press (left soft key) then to display the options. OR 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press .  Press of the Navigation key to take a shortcut (steps 1 through 5). 6. Highlight or your defined folder. 7. Press . 8. Highlight the header of the message you want to see. 9. Press . 10. Press to display the options. Unfiled Messages Wireless Web View Yes Clear Count Voicemail SCP-5000(E)/001_102 01.1.18 11:58 Page 66

message does not have a call back number, “Call Back”, “Alternate/Save Phone #” and “Prepend” are not shown.  An icon appears at the left side of each header of the message. The icons are as follows: New message Read message  If the sender’s information has already been stored in the phone book, the corresponding name, phone number or e-mail address appears as the header of the message. If nothing has been stored, the phone number, e-mail address or text that was included in the message appears as the header of the message. To read other messages:  Press of the Navigation key to read the previous message.  Press of the Navigation key to read the next message. If the incoming message has a phone number, you can return the call: 1. Press of the Navigation key. 2. Highlight the header of the message that has a call back number within or your defined folder. 3. Press . 4. Press to display the menu options. 5. Highlight . 6. Press or . Call Back Unfiled SCP-5000(E)/001_102 01.1.18 11:58 Page 67

folders exist, “Add Folder” menu disappears. Classifying Page/Text Messages Your Sprint PCS Phone allows you to classify received messages into 10 User-defined Folders. If new messages contain the keyword, set by you, they are stored into the folder. Each folder can store up to 200 messages. Adding a Folder: 1. Press of the Navigation key. 2. Highlight , and press . 3. Highlight a header and press . 4. Press . 5. Highlight by scrolling, and press . 6. Enter a folder name from 3 to 13 letters,and press or . See “Entering Information Using Keypad” on page 28. 7. If you want the message to be filed into the folder automatically, highlight and press . 8. Highlight , and press . 9. Highlight . 10. Press . 11. Highlight or , and press . 12. Highlight your desired Keyword from the list or edit your own Keyword, then press . 13. Press (left soft key).  If you want to set optional feature to the added folder: 1. From the step 9 above, scroll down to , or and press . 2. Highlight the item you want, and press . 3. Press (left soft key). Save Envelope Icon Notification Ringer Type Save Edit Keyword match Keyword On Auto Filing OK Add Folder Unfiled SCP-5000(E)/001_102 01.1.18 11:58 Page 68

folders exist, “Create Folder” menu disappears. 8 Managing Messaging Creating a Folder: 1. Press of the Navigation key. 2. Press . 3. Highlight . 4. Press . 5. Enter a folder name from 3 to 13 letters. 6. Press or .  Pressing (left soft key) allows you to save the folder name. 7. If you want the message to be filed into the folder automatically, highlight and press . 8. Highlight , and press . 9. Highlight . 10. Press . 11. Enter a Keyword from 3 to 15 letters, and press or . 12. Press (left soft key).  If you want to add a set optional feature to the new folder: 1. From the step 9 above, scroll down to , or and press . 2. Highlight the item you want, and press . 3. Press (left soft key). Save Envelope Icon Notification Ringer Type Save OK Keyword On Auto Filing Save OK Create Folder SCP-5000(E)/001_102 01.1.18 11:58 Page 69

the folder are also erased. Editing the Folder 1. Press of the Navigation key. 2. Highlight the folder you want to edit. 3. Press . 4. Highlight . 5. Press . 6. Highlight , , , or . 7. Press . 8. Enter or select your new name/setting. 9. Press or . 10. Press . Erasing a Folder 1. Press of the Navigation key. 2. Highlight the folder you want to erase. 3. Press . 4. Highlight . 5. Press . 6. Highlight ,and press . Yes Erase Folder Save OK Envelope Icon Notification Ringer Type Keyword Auto Filing Folder Name Edit Folder SCP-5000(E)/001_102 01.1.18 11:58 Page 70

Other Folder 1. Highlight the message within or your defined folder, and press . 2. Press to display the menu options. 3. Highlight by scrolling. 4. Press . 5. Highlight the desired folder, and press . Managing your Page/Text Messages Your Sprint PCS Phone can store up to 200 incoming text messages and numeric pages. Deleting old messages keeps memory space available for new messages. Erasing the message notification does not erase the messages. New messages are rejected if your phone’s memory is full. To extract a phone number, e-mail or web address from a Page/Text message: 1. While reading a received message, press to display the menu options. 2. Highlight . 3. Press . 4. Highlight , or . 5. Press . 6. Highlight the appropriate number or address. 7. Press to display the menu options. Then highlight the optional feature you want, and press . Web Address Email Address Phone# Extract Info. Move Message Unfiled 8 Managing Messaging SCP-5000(E)/001_102 01.1.18 11:59 Page 71

1. Press of the Navigation key. 2. Highlight or your defined folder, and press . 3. Highlight the header of the message you want to erase, and press . 4. Press to display the menu options. 5. Highlight ,and press . 6. Highlight ,and press . OR 1. Press of the Navigation key. 2. Press to display the menu options. 3. Highlight . 4. Press . 5. Highlight ,and press . Yes Erase Old Msgs Yes Erase Unfiled Tip: Remember, it’s time to delete old messages when available memory falls below 10% of the total memory. A warning message will appear on the display to notify you. SCP-5000(E)/001_102 01.1.18 11:59 Page 72

73 9 Internal Phone Book 9 Using your Internal Phone Book In This Section  Saving New Entries  Adding Multiple Phone Numbers/E-mail/Web Addresses to an Existing Entry  Storing and Viewing Long Phone Numbers  Storing Short Phone Numbers  Finding and Retrieving Numbers  Setting Incoming Ringer/Picture to the Phone Book Entry  Erasing a Stored Entry  Entering Secret Phone Numbers  Changing Stored Phone Numbers, E-mail and Web Addresses  Storing Special Numbers in the Phone Book  Using Different Dialing Methods N ow you know the basics and you’ve learned the advanced features that can help make it easier to stay in touch with people and information. This section helps you use your time more effectively when you’re trying to connect with the important people in your life. SCP-5000(E)/001_102 01.1.18 11:59 Page 73

Tip: “New Name” – Enter a name directly. “From Phone Book” – Select a name from Phone Book list. Saving New Entries Your Sptint PCS Phone can store up to 300 names, 500 phone numbers, 300 e-mail addresses and 300 web addresses. Each entry can contain up to 32 digits, with an associated name of up to 16 characters. Your phone automatically stores the Internal Phone Book entries in alphabetical order. Each entry is divided into 11 categories as 7 phone numbers (Home, Work, Mobile, Pager, Data, Fax and No Label), 1 Email, 1 Web, Ringer and Picture. To save numbers to your phone book, follow these steps: 1. From the Standby mode, enter the phone number you want to save. 2. Press to display the menu options. 3. Highlight ,and press . 4. Select the appropriate label. 5. Enter a name, and press or .(If you have already stored any entry to the Phone Book, you are prompted to select the entry mode “New Name” or “From Phone Book”). See “Entering Information Using Keypad” on page 28 for entering method. 6. Press . OR Save OK Save Phone# SCP-5000(E)/001_102 01.1.18 11:59 Page 74

75 Tip: Your Sprint PCS Phone can store up to 300 names, 500 phone numbers, 300 e-mail and 300 Web addresses. When these storage capacities are full, the display shows warning message. Tip: You can store up to 7 phone numbers (including pager, data and fax) and 1 e-mail and 1 web address per entry. 9 Internal PHone Book 1. From the Standby mode, press to display the main menu. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Enter a name, and press or . 6. Select your desired label category by scrolling. 7. Enter the number or address, and press . 8. Press .  If you store the number without a name, press or at step 5 above and select . Adding Multiple Phone Numbers/ E-mail/Web Addresses to an Existing Entry 1. From the Standby mode, press to display the main menu. 2. Highlight , and press . 3. Highlight , and press .  Press of the Navigation key for the shortcut (steps 1 through 3). 4. Select the entry you wish to add phone numbers/e-mail/web addresses to. 5. Select your desired label category by scrolling. 6. Enter the number or address, and press . 7. Press . Save Find Name Phone Book Yes OK Save OK Add New Entry Phone Book SCP-5000(E)/001_102 01.1.18 11:59 Page 75

Storing and Viewing Long Phone Numbers Your Sprint PCS Phone can also store five 48- digit phone numbers within its 500 phone number memory. If you enter more than 32 digits, it is necessary to enter a hard pause or 2-second pause between any 2 digits within the 32 digits, or immediately after the 32 digits. See also “Using the Pause Feature” on page 82. To store a long phone number (for example, 48 digit storing): 1. Enter the 32 digit number. 2. Press to display the menu options. 3. Select either “ Hard Pause” or “ 2-Second Pause” (See page 82 for these instructions). 4. Enter the rest of the 15 digit number. 5. Press to display the menu options. 6. Highlight ,and press . Then follow the menu instructions. Save Phone# T H SCP-5000(E)/001_102 01.1.18 11:59 Page 76

77 Viewing Long Phone Numbers 1. From the Standby mode, press to display the main menu. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. The Long Phone number’s list appears, highlight your desired entry. 6. Press to see the details.  To make a call from the list, press at step 5 or 6 above.  See page 82 for the pause feature. Storing Short Phone Numbers You can also store phone numbers with less than 7 digits numbers. Follow the instructions: 1. Enter the phone number (less than 7 digits). 2. Press to display the menu options. 3. Highlight ,and press . 4. A warning message appears because the number contains less than 7 digits. 5. If you are sure you want to save the short number, highlight . 6. Press . Follow the menu instructions. Yes Save Phone# Long Phone#s Phone Book 9 Internal PHone Book SCP-5000(E)/001_102 01.1.18 11:59 Page 77

Finding and Retrieving Numbers There are several ways to access numbers in your Internal Phone Book. Follow the steps outlined in the sections below. Make sure your phone is in Standby mode. Reviewing All Memory Locations You can review all the numbers stored in your Internal Phone Book by name, phone number, e-mail and web address. Follow these simple steps: 1. From the Standby mode, press to display the main menu. 2. Highlight ,and press . 3. Highlight ,and press .  Press of the Navigation key for the shortcut (steps 1 through 3). 4. Use your Navigation key to scroll through the Phone Book list and select one of the appropriate entries. 5. Highlight your desired memory location by scrolling. 6. Press for the menu options, then highlight your desired feature and press . Finding a Number Using a Person’s Name To find a number by using a person’s name: 1. Press of the Navigation key. 2. Enter the first letter of the name or part of a name using the multi-tap method. 3. Select your desired entry by scrolling through the phone book.  If you enter a single letter, the display shows a list that begins with that letter. Find Name Phone Book Tip: If you have more than two label categories per entry, you can scroll through the other label by using from the Phone Book list. Tip: After selecting the entry, you can scroll through the other name entries by using of the Navigation key. SCP-5000(E)/001_102 01.1.18 11:59 Page 78

79 9 Internal PHone Book Note: See page 124 for downloading melody and 125 for downloading picture. Finding a Number When you Know at Least Four Digits You can search for a number in the Internal Phone Book even if all you can remember is four to seven consecutive numbers from the phone number. 1. Enter the 4 to 7 digits. 2. Press . 3. Highlight , and press . 4. The phone book entry list that includes the numbers you dialed appears. 5. Scroll through the list to select your desired entry. 6. Press . Setting Incoming Ringer/Picture to the Phone Book Entry To set the incoming ringer: 1. Press of the Navigation key. 2. Highlight the entry you want to set the incoming ringer and press . 3. Highlight by scrolling up or down. 4. Press . 5. Highlight your desired ringer type, and press . 6. Press . To set the incoming picture: 1. Press of the Navigation key. 2. Select the entry you want to set the incoming picture. 3. Highlight by scrolling up or down. 4. Press . 5. Highlight your desired picture, and press . 6. The preview display appears, then press . 7. Press .  You should have downloaded data to use this feature. Save Picture Save Ringer Find SCP-5000(E)/001_102 01.1.18 11:59 Page 79

Erasing a Stored Entry To erase an entry from your Internal Phone Book: 1. Press of the Navigation key. 2. Scroll to the Internal Phone Book entry you want to erase. 3. Press to display the menu options. 4. Highlight . 5. Press to confirm that you want to erase the entry. 6. Highlight ,and press .“Phone Book Entry Erased” appears on the display to confirm that the entry has been successfully deleted. Erasing a Stored Phone Number, E-mail or Web Address To erase a phone number, e-mail or web address: 1. Press of the Navigation key. 2. Scroll to the Internal Phone Book entry you want to erase. 3. Press to see the details of the entry. 4. Highlight phone number entry, e-mail entry or web entry. 5. Press to display the menu options. 6. Highlight by scrolling,and press . 7. Press . Save Erase Yes Erase Entry SCP-5000(E)/001_102 01.1.18 11:59 Page 80

81 Entering Secret Phone Numbers In order to enter an Internal Phone Book entry that is tagged Secret: 1. Press of the Navigation key. 2. Scroll to the Internal Phone Book entry you want to tag Secret. 3. Press to display the menu options. 4. Highlight . 5. Press . 6. Enter 4 digits lock code. 7. Highlight . 8. Press .  For Non-Secret setting, select at step 7 above. Changing Stored Phone Numbers, E-mail and Web Addresses You can change the phone number, address and name of any phone number stored in your Internal Phone Book. To change a number: 1. Press of the Navigation key. 2. Scroll to the Internal Phone Book entry you want to change and press . 3. Highlight the category you want to edit. 4. Press . 5. Use and the digit keys to edit the phone number, address or name. 6. Press . 7. Press . Save Off On Set Secret 9 Internal PHone Book SCP-5000(E)/001_102 01.1.18 11:59 Page 81

Storing Special Numbers in the Phone Book Using the Pause Feature Generally, when you call an automated system like voicemail boxes or credit card companies, you are required to enter a password or account number. Rather than entering the numbers manually each time, you can store the numbers in your Internal Phone Book, separated by special characters called “pauses”. Using Two Different Types of Pauses There are two different types of pauses that you can use when storing a number in your Internal Phone Book.  Timed pauseswait two seconds before sending the next string of digits.  Hard pausescause the phone to stop dialing until you select Send Toneor press . To display “Send Tone”, press , highlight and press . To insert pauses into a number: 1. Enter the number you want to dial. 2. Press to display the menu options. 3. Highlight:  “ Hard Pause”for a hard pause.  “ 2-Second Pause”for a timed pause.  “Hyphen”for a hyphen (see following section). 4. Press to insert a pause or manual hyphen. 5. Finish entering the rest of the numbers, then dial or save the entered number. See page 76 for saving. T H Send Tone SCP-5000(E)/001_102 01.1.18 11:59 Page 82

83 9 Internal PHone Book Using Hyphens You can add hyphens to your Internal Phone Book numbers, however they are mainly for show. You can insert hyphens manually where you like, or choose automatic hyphenation which inserts hyphens according to the North American Numbering Plan. Entering a manual hyphen suspends any automatic hyphenation for that number. Using Different Dialing Methods Prepend Dialing Prepend dialing allows you to alter a phone number in your Phone Book by adding additional numbers. For example, if your Internal Phone Book entry was entered without an area code and you are out of town, you can prepend that entry with the appropriate area code. 1. Highlight the phone number stored in Phone Book entry or call history using one of the previously described methods. 2. Press to display the menu options. 3. Highlight . 4. Press . 5. Enter the digits you wish to prepend. 6. Press or Press to display the menu options, then highlight and press . Call Prepend SCP-5000(E)/001_102 01.1.18 11:59 Page 83

Tip: Save your memory locations 2-9 for speed dialing or your most commonly used phone numbers. Using Speed Dial With this feature you can dial Internal Phone Book entries with one key press for locations 2-9. Speed dial numbers must be stored in your Phone Book to use this feature. To store a speed dial number: 1. Press of the Navigation key. 2. Select the Internal Phone Book entry for which want to set a speed dial number. 3. Highlight the phone number you want to set a speed dial. 4. Press to display the menu options. 5. Highlight . 6. Press . 7. To select a corresponding speed dial number from 2-9, highlight an unassigned number and press . OR 1. From the Standby mode, press to display the main menu. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. To select a corresponding speed dial number from 2-9, highlight an unassigned number and press . 6. Highlight the entry from the list. 7. Press . 8. Select the labeled category you want to set a speed dial. Speed Dial #s Phone Book Set Speed Dial SCP-5000(E)/001_102 01.1.18 11:59 Page 84

85 To use speed dial: 1. From the Standby mode, press and hold for approximately two seconds the appropriate key that corresponds to the memory location. OR From the Standby mode, press the appropriate key, and then press .  The display confirms that the number has been dialed when it shows “Connecting”. 9 Internal PHone Book SCP-5000(E)/001_102 01.1.18 11:59 Page 85

Abbreviated Dialing Abbreviated Dialing is another form of speed dialing. If the last four digits you entered do not match any entry’s phone number in your phone book, the four digits are prepended with the digits specified by you and a call to the prepended number is initiated without further input. To activate this feature: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press . 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Enter a six-digit number. 9. Press . To use this feature: 1. From the Standby mode, dial the last four digits of a Phone Book entry’s phone number. 2. Press to display the menu options. 3. Highlight . 4. Press or . Abbrev. Dial Abbrev. Dial Others Settings Note: If you entered less than 6 digits, the display shows a warning message. SCP-5000(E)/001_102 01.1.18 11:59 Page 86

87 10 Changing your Phone’s Display 10 Changing your Phone’s Display In This Section  Changing the Menu Language  Changing the Backlight Time Length  Changing your Standby Mode Display Banner  Setting Font Size  Changing the Display Color  Changing the Contrast Setting  Setting the Animation  Setting the Display for Incoming Calls  Setting the Display for the Standby Mode  Setting Sleep Mode  Displaying the Version Information T his section describes how to change your phone’s display to best suit your viewing requirements. Every function and feature is displayed through your phone’s menu. Take a few moments to review these options and adjust or add settings that are right for you. SCP-5000(E)/001_102 01.1.18 11:59 Page 87

Changing the Menu Language When you first turn your phone on, the menus are displayed in English. To change the menu language to Spanish, follow these steps: 1. From the Standby mode, press to display the main menu. 2. Highlight ,and press .  Press of the Navigation key for the shortcut (steps 1 through 2). 3. Highlight . 4. Press . 5. Highlight by scrolling. 6. Press . 7. Highlight . 8. Press . Changing the Backlight Time Length Backlight lets you choose how long the display screen and keypad are backlit after any key press is made. To change the backlight setting: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press .  Press of the Navigation key to take a shortcut (1 through 3). 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Highlight your desired time length, and press . Backlight Display Settings Español Language Others Settings SCP-5000(E)/001_102 01.1.18 11:59 Page 88

89 Changing your Standby Mode Display Banner The banner lets you customize the 15 characters of text displayed on the first line of your phone’s display screen in Standby mode. You can create or change your banner by: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Pressing and holding . 6. Entering characters. (See “Entering Information Using Keypad” on page 28). 7. Press or Press (left soft key). Setting Font Size There are four font size settings for the messages and browser. To change the font size, follow these steps: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Highlight or , and press . 6. Select your desired font size. A font size example is shown on the display. 7. Press to set the selected font. Browser Messages Font Size Display OK Greeting Display Tip: From the font example display, you can see the larger/smaller font displays by pressing / of the Navigation key. 10 Changing your Phone’s Display SCP-5000(E)/001_102 01.1.18 11:59 Page 89

Changing the Display Color There are four different display color settings available. To change the display color setting: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight . 4. Press . 5. Select your desired color. Changing the Contrast Setting Contrast lets you choose the shade of the display screen. This feature allows you to change the contrast setting of Main LCD and Sub LCD: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight by scrolling. 4. Press . 5. Highlight or , and press . 6. Select your desired setting. Sub LCD Main LCD Contrast Display Color Display SCP-5000(E)/001_102 01.1.18 11:59 Page 90

91 Tip: If you have downloaded data, you can select from them. See page 125. 10 Changing your Phone’s Display Setting the Animation This feature lets you display the animation as a screen saver or a display for Outgoing Calls. To set the Animation to On/Off: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight by scrolling. 4. Press . 5. Highlight or depending on your preference. 6. Press . 7. Highlight or . 8. Press .  If you set “Screen Saver” to On, press then enter the time length before the Screen Saver starts, and press or . Setting the Display for Incoming Calls You can set the color or graphic (if you have download data) to be shown on the Incoming Call display. Follow these steps: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight by scrolling. 4. Press . 5. Select one of the settings. If you do not want to set anything, select . Off Incoming Calls Display OK Off On Outgoing Calls Screen Saver Animation Display SCP-5000(E)/001_102 01.1.18 11:59 Page 91

Tip: “ “ icon is shown in the summer time. Tip: In Analog mode or No Service area, “World Clock”, “Time (Large)”, “Calendar” or “Count Down” cannot be shown on the Standby display. Setting the Display for the Standby Mode This feature enables you to select a variety of items to display on the Standby mode. Follow these steps: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight by scrolling. 4. Press . 5. Highlight one of the desired items, and press . Items:  World Clockdisplays the time of the selected country with the local time. You can scroll the World Clock list by pressing / for changing country, / for changing between summer and standard time if applicable.  Time (Large)displays the local time in a large, simple format.  Calendardisplays the Calendar.  Textedits your own message to display with the local time.  Count Downfirst edits the target (e.g. Birthday), and then enters the target date (from Jan 1, 2000 to Dec 31, 2020) for Count Down display.  Wallpaperselects the wallpaper to display. You can also add your own message to the wallpaper for options (See the next page).  Offsets this feature to Off. Standard Summer StandbyDisplay Display SCP-5000(E)/001_102 01.1.18 11:59 Page 92

93 6. After following each system prompt or confirming the preview display, press to save the setting. Further explanation for setting wallpaper: 1. Select at the previous step 5. 2. Highlight your desired wallpaper, and press . 3. Depending on your preference for the wallpaper size, highlight or and press . 4. Highlight your desired option and press . Options:  Savesaves the wallpaper selection.  Add Messageadds your personal message to the wallpaper. After editing the 1st and 2nd line messages, you can also select the letter color (Black or White). 5. Confirm the preview display, and press to save the wallpaper.  The picture can be moved within the frame of wallpaper by using the Navigation key on the preview display. Large Small Wallpaper Tip: After you have downloaded wallpapers, you can select from them. See page 125. 10 Changing your Phone’s Display SCP-5000(E)/001_102 01.1.18 11:59 Page 93

Setting Sleep Mode This feature helps conserve your battery power by restricting the display. It is applicable for the display of Standby, Power Save, Missed Calls, Message Alert, Missed Alarm, etc. To set Sleep Mode: 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight by scrolling. 4. Press . 5. Highlight . 6. Press . 7. Enter the time length (5-99 seconds) from the last key press before the Sleep Mode starts, and press or (left soft key).  To deactivate this feature, select at step 5 above. Displaying the Version Information Display the version number of the software, hardware, PRL (Preferred Roaming List), PRI (Product Release Instructions) and Browser installed on your Sprint PCS Phone. 1. Press of the Navigation key. 2. Highlight ,and press . 3. Highlight by scrolling. 4. Press . Version Display Off OK On Sleep Mode Display SCP-5000(E)/001_102 01.1.18 11:59 Page 94

95 11 Your Phone’s Security 11 Setting your Phone’s Security In This Section  Locking the Side Key  Locking your Phone  Unlocking your Phone  Changing your Lock Code  Restricting your Calls  Storing Special Numbers  Erasing the Entire Internal Phone Book  Resetting your Phone  Resetting and Locking your Phone through SMS  Changing the Passcode B y using the security setting on your Sprint PCS PhoneTM, you receive peace of mind without sacrificing flexibility. With several options available, you can customize your phone to meet your personal needs. SCP-5000(E)/001_102 01.1.18 11:59 Page 95

Locking the Side Key The side key guard feature disables the keys ( and / ) on the side of the phone so that your phone is protected against accidental operation while the clamshell is closed. To activate this feature: 1. From the Standby mode, press to display the main menu. 2. Highlight . 3. Press .  Press of the Navigation key for the shortcut (steps 1 through 3). 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Highlight . 9. Press . Then “Side Key Guard” message appears on the Sub LCD if you close the clamshell.  To deactivate this feature, select “Off” at step 8 above.  If the clamshell is opened, Side keys are available. On Side Key Guard Others Settings SCP-5000(E)/001_102 01.1.18 11:59 Page 96

97 11 Your Phone’s Security Locking your Phone When your phone is locked, you can only make emergency calls (9-1-1, and your user-specified Special Numbers) or receive incoming calls. All other functions of the phone are disabled. To lock your phone: 1. Press of the Navigation key for the shortcut. 2. Highlight , and press . 3. Enter lock code. 4. Highlight . 5. Press . 6. Depending on your preference, highlight either or ,and press . Unlocking your Phone 1. From the Locked display, press (left soft key). 2. Enter lock code.  If you want to cancel the “On Power-up” setting before turning the phone off, select “Unlocked” instead of “On Power-up” at the step 6 described previously. Unlock On Power-up Lock Now Lock Phone Security Tip: You must enter your lock code to view the security menu. Typical default values are either the last 4 digits of your phone number or 0000. If you forget your lock code, take your phone to the nearest Sprint PCS Center. SCP-5000(E)/001_102 01.1.18 11:59 Page 97

Changing your Lock Code You can enter a personal lock code and then change it as often as you like. To enter a new lock code: 1. Press of the Navigation key. 2. Highlight , and press . 3. Enter lock code. 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Enter new lock code. 9. Re- enter your new lock code. If you’ve changed your lock code and forgotten what you changed it to, call Sprint Customer Care for assistance. (See page 13 for number). Lock Code SecuritySetting Security SCP-5000(E)/001_102 01.1.18 11:59 Page 98

99 11 Your Phone’s Security Tip: Emergency calls (9-1-1, ) can still be made in this state. Tip: Press , highlight and press to disconnect the restricted incoming calls before they connect to the voicemail. Hang Up Shift Restricting your Calls You can limit your outgoing and incoming calls. Even while limiting outgoing calls, emergency numbers and Sprint PCS Customer Care are available to call. To restrict your calls: 1. Press of the Navigation key. 2. Highlight , and press . 3. Enter lock code. 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Highlight or . 9. Press . 10. Select your desired option. The options on this setting are “Allow All”, “Phone Book Only” or “Special #s Only”. Allow All: You can make or receive all calls. Phone Book Only: Only Phone Book entries or special numbers (see the next page) are available to make or receive calls. Special Numbers Only: Only three special number entries are available to make or receive calls.  If you want to deactivate the restricted calls, you have to set “Allow All” to the incoming or outgoing call.  If you leave the restricted incoming calls for 30 seconds, they connect to voicemail. Incoming Calls Outgoing Calls Limit Use SecuritySetting Security SCP-5000(E)/001_102 01.1.18 11:59 Page 99

Tip: If the phone number has already been stored, these “Phone#” options change to “ Hard Pause”, “ 2- Second Pause” and “Hyphen”. T H Storing Special Numbers This feature allows you to store three important phone numbers that you would like to access even if your phone is locked. To add a phone number to your Special Numbers: 1. Press of the Navigation key. 2. Highlight , and press . 3. Enter lock code. 4. Highlight . 5. Press . 6. Highlight . 7. Press . 8. Highlight the entry number where you would like to store the number. 9. Press . 10. Enter the phone number and press or Press , then highlight or and press . Follow the system prompts. Erasing the Entire Internal Phone Book 1. Press of the Navigation key. 2. Highlight , and press . 3. Enter lock code. 4. Highlight . 5. Press . 6. If you’re sure you want to erase your Phone Book, highlight and press . Yes Erase PhoneBook Security Voicemail From Phone Book Special #s SecuritySetting Security SCP-5000(E)/001_102 01.1.18 11:59 Page 100