HP Deskpro AP750 Getting Started

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. Except for use in connection with the accompanying Compaq product, no part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.  1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. Compaq and Deskpro are registered in the U. S. Patent and Trademark Office. PREMIER•SOUND is a trademark of Compaq Computer Corporation. Microsoft, MS-DOS, Windows, Windows NT, and other names of Microsoft products referenced herein are trademarks or registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Celeron and MMX are trademarks of Intel Corporation. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. The following words and symbols mark special messages throughout this guide: ! WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Getting Started Compaq Deskpro Family of Personal Computers Second Edition (September 1999) First Edition (June 1999) Part Number 120988-002 Compaq Computer Corporation

chapter 1 GETTING STARTED WITH SOFTWARE Installing Your Operating System CAUTION: Do not add optional hardware devices to your computer until the operating system is successfully installed. Doing so may cause errors and may prevent the operating system from installing properly. Microsoft Windows 95 or Later The first time you turn on your computer, Microsoft Windows is automatically installed for you. This takes approximately 5 to 15 minutes, depending on your system hardware configuration. At the beginning of the installation process, you may be prompted to select an operating system and/or a language for the operating system. Read and follow the instructions that appear on the screen to complete the installation. CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process might damage the software that runs the computer. When the Welcome to Windows screen is displayed, the Windows installation process is complete.

Microsoft Windows NT Workstation 4.0 The first time you turn on your computer, Microsoft Windows NT Workstation is automatically installed for you. This takes approximately 30 minutes, depending on your system hardware configuration. At the beginning of the installation process, you may be prompted to an operating system and/or a language for the operating system. Read and follow the instructions that appear on the screen to complete the installation. CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process might damage the software that runs the computer. When the Welcome to Windows screen is displayed, the Windows installation process is complete. Installing or Upgrading Device Drivers for Windows NT Workstation 4.0 If you wish to install hardware devices after the operating system installation is completed, the operating system needs access to the appropriate software drivers for the devices. The I386 directory and its subdirectories provide the Compaq- specific integration of the operating system for your computer model and include supported device drivers. When prompted for the I386 directory, replace the path specification with C:\I386 or use the browse button of the dialog box to browse the computer for the I386 folder. This points the operating system to the appropriate drivers and allows installation of the hardware device.

Converting to NTFS The hard drive included with a Windows NT 4.0 Workstation model contains a primary FAT16 partition on which the operating system and Compaq software are installed. The rest of the hard drive is divided into one or more additional partitions. Because FAT16 only supports partitions up to 2 GB, converting to NTFS will allow hard drives larger than 2 GB to be partitioned as one large drive. ✎The largest NTFS partition possible is 7.5 to 8.0 GB, depending on the hard drive, with a second NTFS partition created from the remaining space on the drive. If the computer does not have a CD-ROM drive, other means of installation, such as a network share, will be needed. CAUTION: The following procedures will remove all of the software applications and data files from your hard drive. Be sure to back up any data files you have created prior to converting from FAT16 to NTFS, or you will not be able to restore them. You will be able to restore the original operating system and Compaq software from the Compaq Restore CD. The operating system (without Compaq software or optimized drivers) may be restored from the operating system installation CD or diskettes. Method 1 (Recommended) Insert the Compaq Restore CD, version 2.0 or higher, into the CD-ROM drive and turn on or restart the computer. Read and follow the instructions that appear on the screen to change the drive partitioning.

Method 2 (Manually Converting to NTFS) Before you manually convert to NTFS, you must have the following: I A bootable MS-DOS diskette (OSR2 or later) having IDE CD support or network support and containing the following MS-DOS utilities: FDISK, FORMAT, and XCOPY. I Microsoft Windows NT Workstation 4.0 installation CDs and the Service Pack 4 CD, or appropriate network share. I Appropriate Compaq device drivers, located at www.compaq.com. 1. Insert the bootable MS-DOS diskette into the diskette drive and turn on or restart the computer. 2. At the MS-DOS Prompt, run FDISK and press Enter. 3. When prompted, select large drive support. 4. From the FDISK main menu, select “Delete partition or logical DOS drive” (Option 3) and press Enter. 5. Select the appropriate option(s) to delete existing partitions or logical drives. The order in which FDISK will allow deletion is as follows: A) Logical drives lowest drive letter first (d: … z:). B) Extended partition(s) C) Primary partition D) Non-DOS partition(s) (at any time) After completing steps 1-5, install the operating system as described in the following section.

Installing Windows NT Workstation 4.0 (CD Installation ONLY) CAUTION: For hard drives larger than 6.4 GB, the Compaq Restore CD may be required if converting to NTFS. For network installation, refer to the Microsoft Windows NT installation manual or contact your authorized Compaq dealer, reseller, or service provider. 1. After completing Method 2, steps 1-5, exit FDISK, remove the diskette from the diskette drive, insert the Windows NT Workstation 4.0 installation CD into the CD-ROM drive, and restart the computer. The installation process begins automatically. 2. Let Windows NT create the primary partition using the maximum capacity of the hard drive. 3. When prompted, select NTFS to format the hard drive. 4. Read and follow all of the instructions on the screen to complete installation of Windows NT. 5. After installation is complete, install any additional drivers the system may require. Customizing the Monitor Display If you choose to customize your monitor display, you can manually select or change the monitor brand, model, refresh rates, color, resolution, and power management settings. Select the Display icon in the Control Panel to change display settings, or refer to the online documentation provided with the graphics controller utility.

Protecting Your Software To protect your software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on your hard drive. Refer to your operating system or backup utility documentation for instructions on making backup copies of your data files. The Compaq Restore CD The Compaq Restore CD offers easy deployment and recovery of your Deskpro system software. Along with the operating system CD, the Compaq Restore CD enables you to restore the original Deskpro system software. This can be extremely helpful in the event of hard drive failure or corruption. The Restore CD is specific to each Deskpro model and accompanies many models along with the operating system CD. For questions about or problems with this CD, please contact your local Compaq authorized dealer or reseller or Compaq customer service. Using the Compaq Deskpro Reference Library CD Refer to the Compaq Deskpro Reference Library CD for additional product documentation. Insert the compact disc into the CD-ROM drive, then select the document you want to read from the menu that appears on the screen. Registration Be sure to register your computer with Compaq. Registration establishes a record of ownership and gives you an opportunity to receive product announcements, updates, and other communications periodically, if you choose to do so. Registration is easy—just visit Compaq’s Web site at www.compaq.com/register and follow the instructions that appear on the screen.

chapter 2 GETTING STARTED WITH HARDWARE Computer Features The Compaq Deskpro Family of Personal Computers includes the following features that vary depending on the computer model. I Intel Celeron or Pentium III processor I Intel 810, 810e, or 820 chipset with ITE 8889 PCI/ISA bridge I Direct Rambus DRAM (RDRAM) or synchronous DRAM (SDRAM) system memory (Select models include error checking and correcting [ECC] memory) I AGP graphics controller (embedded on select models) I Ultra ATA 66 hard drive or Wide Ultra2 SCSI hard drive I Compaq flexible ATX chassis, configurable either as a desktop or minitower computer, including: ❏ four PCI expansion slots, one ISA expansion slot, and one full-length “combination” slot for either a PCI or an ISA expansion card (select models include an AGP slot on the system board) ❏ five drive bays: one external 3.5-inch diskette drive mounted with a drive adapter in a 5.25-inch, one-third height bay; two external 5.25-inch, half-height bays for optional drives; and two internal 3.5-inch, one-third height bays for hard drives

I Compaq small form factor (SFF) chassis including: ❏ one dedicated PCI expansion slot and one “combination” slot for either a PCI or an ISA expansion card (select models include an AGP slot on the system board) ❏ three drive bays: one external 3.5-inch diskette drive in a one-third height bay; one external 5.25-inch, slimline bay for an optional drive; and one internal 3.5- inch, one-third height bay for a hard drive I Compaq NLX desktop chassis including: ❏ two PCI expansion slots and two “combination” slots for either a PCI or an ISA expansion card (select models include an AGP slot on the system board) ❏ four drive bays: one external 3.5-inch diskette drive mounted with a drive adapter in a 5.25-inch, one-third height bay; two external 5.25-inch, half-height bays for optional drives; and one internal 3.5-inch, one-third height bay for a hard drive I Compaq NLX minitower chassis including: ❏ five PCI expansion slots and two ISA expansion slots (select models include an AGP slot on the system board) ❏ five drive bays: one external 3.5-inch diskette drive mounted with a drive adapter in a 5.25-inch, one-third height bay; three external 5.25-inch, half-height bays for optional drives and one internal 3.5-inch, one-third height bay for a hard drive

I DVD drive or IDE CD-ROM drive (available on select models) I Embedded 16-bit full duplex audio featuring Compaq PREMIER•SOUND and an internal speaker I Network interface controller (NIC), with NIC-based alert support, or embedded Compaq 10/100 TX PCI Intel WOL UTP PCI Controller with Remote Wakeup support (available on select models) I Wide Ultra2 SCSI controller (available on select models) I Intelligent Manageability, including Asset Tracking and Security, Fault Notification and Recovery, and Software Updating and Management I Software-controllable Smart Cover Lock or lock bracket I Microsoft Windows NT Version 4.0, Windows 95, or later operating system I Microsoft Internet Explorer I Compaq-supplied drivers and utilities I 120-watt continuous power supply or 200-watt surge- tolerant continuous power supply, switch-selectable for 115 and 230 VAC operation I Compaq Enhanced keyboard, with Compaq Safety & Comfort Guide I Compaq Deskpro Reference Library CD

Compaq Deskpro EP Series: Front Panel Components Desktop Configuration Front Panel Components Minitower Configuration Front Panel Components

1 Power-On Light Turns on when power to the computer is turned on and blinks (optional) in Energy Saver mode. 2 Diskette Drive Activity Light Turns on when the diskette drive is reading or saving data. 3 Diskette Eject Button Ejects a loaded diskette. 4 Serial Number Unique serial number; needed when contacting Compaq customer support. 5 CD-ROM Eject Button Ejects a CD-ROM from the drive. 6 CD-ROM Drive Busy Indicator Flashes when the drive is reading a CD-ROM. 7 Headphone Volume Control Adjusts the volume of the CD-ROM drive. 8 Stereo Headphone Jack Connects headphones to the CD-ROM drive. 9 Dual-State Power Button Switches the computer between sleep and wakeup modes; can be configured as an on/off button. : Hard Drive Activity Light Turns on when the hard drive is reading or saving data.

Compaq Deskpro EP Series: Rear Panel Components Intel 810 and 810e Chipset–Based Rear Panel Components Intel 820 Chipset–Based Rear Panel Components

! WARNING: To reduce the risk of electric shock or damage to the equipment: I Do not disable the power cord grounding plug. The grounding plug is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. I Disconnect power from the computer by unplugging the power cord from either the electrical outlet or the computer. 1 Power Cord Connector Connects the computer to an electrical power outlet. 2 Voltage Select Switch Switches voltage between 115V and 230V to match geographical requirements. 3 Universal Serial Bus (USB) Connectors Plug and Play connectors connect the computer to any USB peripheral while the computer is operating. 4 Serial Connectors Connect serial devices, such as a serial mouse and scanner. 5 Keyboard Connector Connects the keyboard or the mouse.* 6 Mouse Connector Connects the mouse or the keyboard.* 7 Monitor Connector Connects a monitor. 8 Headphone Connector Connects headphones. 9 Line-Out Audio Connector Provides connection for externally powered speakers or for audio recording. : Serial Number Unique serial number; needed when contacting Compaq customer support. ; Line-In Audio Connector Connects a device that supplies sound, such as a tape deck or CD player. < Microphone Connector Connects a microphone. = Parallel Port Connector Connects a parallel device, such as a parallel printer. * The keyboard and mouse ports are interchangeable.

Compaq Deskpro EN Series, Small Form Factor: Front Panel Components 1 Dual-State Power Button Switches the computer between sleep and wakeup modes; can be configured as an on/off button. 2 Power-On Light Turns on when power to the computer is turned on and blinks (optional) in Energy Saver mode. 3 Diskette Drive Activity Light Turns on when the diskette drive is reading or saving data. 4 Diskette Eject Button Ejects a loaded diskette. 5 CD-ROM Eject Button Ejects a CD-ROM from the drive. 6 CD-ROM Emergency Eject Hole Allows you to eject a CD-ROM in the event of a power failure. 7 Hard Drive Activity Light Turns on when the hard drive is reading or saving data. 8 Microphone Connector Connects a microphone. 9 Stereo Headphone Jack Connects headphones to the CD-ROM drive. : Serial Number Unique serial number; needed when contacting Compaq customer support. ! WARNING: To reduce the risk of electric shock or damage to the equipment: I Do not disable the power cord grounding plug. The grounding plug is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. I Disconnect power from the computer by unplugging the power cord from either the electrical outlet or the computer.

Compaq Deskpro EN Series, Small Form Factor: Rear Panel Components 1 Voltage Select Switch Switches voltage between 115V and 230V to match geographical requirements. 2 Ethernet RJ-45 Activity Lights Left light blinks yellow to indicate 100Mb speed; right light blinks green to indicate network linking or activity. 3 Power Cord Connector Connects the computer to an electrical power outlet. 4 Serial Connector 1 Connects a serial device, such as a serial mouse or scanner. 5 Line-Out Audio Connector Provides connection for externally powered speakers or for audio recording. 6 Line-In Audio Connector Connects a device that supplies sound, such as a tape deck or CD player 7 Universal Serial Bus (USB) Connectors Plug and Play connectors connect the computer to any USB peripheral while the computer is operating. 8 Parallel Connector Connects a parallel device, such as a parallel printer. 9 Ethernet RJ-45 Connector Connects the Ethernet network, using an RJ-45 cable. : Serial Connector 2 Connects a serial device, such as a serial mouse or scanner. ; Mouse Connector Connects the mouse or the keyboard.* < Keyboard Connector Connects the keyboard or the mouse.* = Monitor Connector Connects a monitor. > Serial Number Unique serial number; needed when contacting Compaq customer support. * The keyboard and mouse ports are interchangeable.

Compaq Deskpro EN Series: Front Panel Components Desktop Front Panel Components Minitower Front Panel Components

1 Diskette Drive Activity Light Turns on when the diskette drive is reading or saving data. 2 Serial Number Unique serial number; needed when contacting Compaq customer support. 3 Stereo Headphone Jack Connects headphones to the CD-ROM drive. 4 Headphone Volume Control Adjusts the volume of the CD-ROM drive. 5 Diskette Eject Button Ejects a loaded diskette. 6 CD-ROM Drive Tray Loads a CD-ROM into the drive. 7 CD-ROM Drive Busy Indicator Flashes when the drive is reading a CD-ROM. 8 CD-ROM Emergency Eject Hole Allows you to eject a CD-ROM in the event of a power failure. 9 CD-ROM Eject Button Ejects a CD-ROM from the drive. : Dual-State Power Button Switches the computer between sleep and wakeup modes; can be configured as an on/off button. ; Power-On Light Turns on when power to the computer is turned on and blinks (optional) in Energy Saver mode. < Hard Drive Activity Light Turns on when the hard drive is reading or saving data.

Compaq Deskpro EN Series: Desktop Rear Panel Components Intel 810 Chipset–Based Desktop Rear Panel Components Intel 820 Chipset–Based Desktop Rear Panel Components

! WARNING: To reduce the risk of electric shock or damage to the equipment: I Do not disable the power cord grounding plug. The grounding plug is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. I Disconnect power from the computer by unplugging the power cord from either the electrical outlet or the computer. 1 Voltage Select Switch Switches voltage between 115V and 230V to match geographical requirements. 2 Smart Cover Lock Prevents unauthorized access to the internal components when the Smart Cover Lock and setup password are enabled. 3 Microphone Connector Connects a microphone. 4 Ethernet RJ-45 Connector Connects the Ethernet network, using an RJ-45 cable. 5 Line-In Audio Connector Connects a device that supplies sound, such as a tape deck or CD player. 6 Wide UltraSCSI Connector Connects external SCSI devices (select models). 7 Mouse Connector Connects the mouse or the keyboard.* 8 Monitor Connector Connects a monitor. 9 Serial Number Unique serial number; needed when contacting Compaq customer support. : Power Cord Connector Connects the computer to an electrical power outlet. ; Universal Serial Bus (USB) Connectors Plug and Play connectors connect the computer to any USB peripheral while the computer is operating. < Headphone Connector Connects headphones. = Line-Out Audio Connector Provides connection for externally powered speakers or for audio recording. > Keyboard Connector Connects the keyboard or the mouse.* ? Parallel Port Connector Connects a parallel device, such as a parallel printer. @ Serial Connectors Connect serial devices, such as a serial mouse and scanner. * The keyboard and mouse ports are interchangeable.

Compaq Deskpro EN Series: Minitower Rear Panel Components Intel 820 Chipset–Based Minitower Rear Panel Components

! WARNING: To reduce the risk of electric shock or damage to the equipment: I Do not disable the power cord grounding plug. The grounding plug is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. I Disconnect power from the computer by unplugging the power cord from either the electrical outlet or the computer. 1 Voltage Select Switch Switches voltage between 115V and 230V to match geographical requirements. 2 Smart Cover Lock Prevents unauthorized access to the internal components when the Smart Cover Lock and setup password are enabled. 3 Microphone Connector Connects a microphone. 4 Ethernet RJ-45 Connector Connects the Ethernet network, using an RJ-45 cable. 5 Line-In Audio Connector Connects a device that supplies sound, such as a tape deck or CD player. 6 Wide UltraSCSI Connector Connects external SCSI devices (select models). 7 Mouse Connector Connects the mouse or the keyboard.* 8 Monitor Connector Connects a monitor. 9 Serial Number Unique serial number; needed when contacting Compaq customer support. : Power Cord Connector Connects the computer to an electrical power outlet. ; Universal Serial Bus (USB) Connectors Plug and Play connectors connect the computer to any USB peripheral while the computer is operating. < Headphone Connector Connects headphones. = Line-Out Audio Connector Provides connection for externally powered speakers or for audio recording. > Keyboard Connector Connects the keyboard or the mouse.* ? Parallel Port Connector Connects a parallel device, such as a parallel printer. @ Serial Connectors Connect serial devices, such as a serial mouse and scanner. * The keyboard and mouse ports are interchangeable.

Interpreting the Diagnostic Lights The Compaq Deskpro Family of Personal Computers features diagnostic lights or LEDs (light emitting diodes) to indicate various computer states or errors. The following tables describe the diagnostic light indications. Refer to the Troubleshooting Guide for more information. Normal Operating Conditions Power Light Hard Drive Activity Light Power off Off Off Power on Solid green Blinking green during hard drive activity Suspend Blinking green with 1 blink every second Off Suspend to disk Blinking green with 1 blink every 2 seconds Off Error Conditions Power Light Hard Drive Activity Light Thermal shutdown Blinking red with 4 blinks every second Off Processor not installed correctly Solid red Off ROM error Blinking red with 1 blink every second Off Power supply overload Blinking red with 1 blink every 2 or more seconds Off Expansion card cage not installed correctly (select models) Solid red Solid red

Error Conditions Keyboard LED Color Keyboard LED Activity State/Message Num Lock Green Flashing System memory is not present or is incompatible. Caps Lock Green Flashing Graphics controller is not present or is incorrectly initialized. Scroll Lock Green Flashing System board hardware failure prior to graphics. Num, Caps, Scroll Lock Green Chasing (cycling from left to right, continuously) Keyboard is locked in network server mode. FailSafe Boot Block Mode Keyboard LED Color Keyboard LED Activity State/Message Num Lock Green On ROMPaq diskette not present, is bad, or drive not ready.* The screen displays a Boot Block Recovery message when using an embedded graphics controller, or a PCI or AGP graphics controller card. Caps Lock Green On Enter password.* Num, Caps, Scroll Lock Green Turn on and off 2 times (accompanied by 1 long and 3 short beeps) ROM flash failed.* Num, Caps, Scroll Lock Green On Boot Block ROM Flash successful. Turn power off, then on to reboot. Note: Diagnostic lights do not flash on USB keyboards. *Insert valid ROMPaq diskette in drive A. Turn power switch off, then on to reflash ROM. If ROM flash is successful, all three keyboard LEDs will light up and you will hear a rising tone series of beeps. Remove diskette and turn power off, then on to restart the computer. For more information about flashing the ROM, refer to the Troubleshooting Guide.

Using the Compaq Enhanced Keyboard Compaq Enhanced Keyboard Components 1 Ctrl Used in combination with another key; its effect depends on the application software you are using. 2 Windows Logo* Used to open the Start menu in Microsoft Windows 95. Used in combination with other keys to perform other functions. (See following section.) 3 Alt Used in combination with another key; its effect depends on the application software you are using. 4 Application* Used (like the right mouse button) to open pop-up menus in a Microsoft Office application. May perform other functions in other software applications. 5 Editing keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. NOTE: Holding down Ctrl and Alt while pressing Delete allows you to restart your computer. 6 Num Lock light Indicates whether the Num Lock feature is on or off. 7 Caps Lock light Indicates whether the Caps Lock feature is on or off. 8 Scroll Lock light Indicates whether the Scroll Lock feature is on or off. *Keys available in select geographic regions.

Windows Logo Keys You may use the Windows Logo keys in combination with other keys to perform certain functions in Windows 95 and later operating systems, as described in the following table: Windows logo key + F1 Displays a pop-up menu for the selected object. Windows logo key + Tab Activates the next Taskbar button. Windows logo key + E Launches Explore My Computer. Windows logo key + F Launches Find Files. Windows logo key + Ctrl+F Launches Find Computer. Windows logo key + M Minimizes all open applications. Shift+Windows logo key + M Undoes Minimize All. Windows logo key + R Displays Run dialog box. Turning Off Your Computer To properly turn off your computer, click Shut Down on the Start menu. The computer will automatically shut down. In Windows NT Workstation 4.0, the power button always functions as a power switch. In the default configuration of Windows 95 or later operating systems, however, pressing the power button does not turn off the power, but causes the computer to enter a low-power state. This allows you to quickly power down, without closing applications, and to quickly return to the same operational state without any data loss. ✎If the power button is pressed and held in for four seconds, power to the computer will turn off completely. To reconfigure the power button to work in On/Off mode, run Computer Setup. Refer to Making Hardware Changes for Computer Setup instructions. ! WARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, before you open the computer cover for any reason: I Be sure to disconnect the power cord from the wall outlet. I Allow the internal system components to cool before touching.