HP 971A Operation & User’s Manual
Read Online
Read the HP 971A Operation & User’s Manual online using the built-in PDF viewer.
Text of the manual
About this Manual
We’ve added this manual to the Agilent website in an effort to help you support
your product. This manual is the best copy we could find; it may be incomplete
or contain dated information. If we find a more recent copy in the future, we will
add it to the Agilent website.
Support for Your Product
Agilent no longer sells this product. Our service centers may be able
to perform calibration and repair if necessary, but no other support from
Agilent is available. You will find any other available product information on the
Agilent Test & Measurement website, www.tm.agilent.com.
HP References in this Manual
This manual may contain references to HP or Hewlett-Packard. Please note that
Hewlett-Packard's former test and measurement, semiconductor products and
chemical analysis businesses are now part of Agilent Technologies. We have
made no changes to this manual copy. In other documentation, to reduce
potential confusion, the only change to product numbers and names has been in
the company name prefix: where a product number/name was HP XXXX the
current name/number is now Agilent XXXX. For example, model number
HP8648A is now model number Agilent 8648A.
HP 971A Multimeter
User’s Guide
Part Number 00971-90002
March 1995
© Copyright Hewlett Packard Company 1994 1995
HP 971A Multimeter
Table of Contents
Safety Summary . . . . . . . . . . . . . . . 1-4
Safety Symbols . . . . . . . . . . . . . . 1-4
Maximum Overvoltage Limitations . . . 1-5
Probes and Test Leads . . . . . . . . . 1-6
Operation . . . . . . . . . . . . . . . . . . . 1-7
Terminals, Shutter, & Test Leads . . . 1-7
Function Switch . . . . . . . . . . . . . . 1-8
Function Keys . . . . . . . . . . . . . . . 1-9
Function Keys/Function Switch Matrix . . 1-12
Display . . . . . . . . . . . . . . . . . . . 1-13
Audio . . . . . . . . . . . . . . . . . . . . 1-13
Calibration and Adjustment . . . . . . . . 1-14
Required Test Equipment . . . . . . . . 1-14
Calibration Procedure . . . . . . . . . . 1-14
Maintenance . . . . . . . . . . . . . . . . . 1-15
Battery Replacement . . . . . . . . . . . 1-15
Fuse Replacement . . . . . . . . . . . . 1-15
Troubleshooting . . . . . . . . . . . . . . 1-16
Cleaning . . . . . . . . . . . . . . . . . . 1-16
Replaceable Parts/Accessories
. . . . 1-16
Specifications . . . . . . . . . . . . . . . . 1-17
General . . . . . . . . . . . . . . . . . . . 1-17
DC Voltage . . . . . . . . . . . . . . . . . 1-17
AC Voltage . . . . . . . . . . . . . . . . 1-18
DC Current . . . . . . . . . . . . . . . . . 1-18
AC Current
. . . . . . . . . . . . . . . . 1-19
Resistance . . . . . . . . . . . . . . . . . 1-19
Continuity . . . . . . . . . . . . . . . . . . 1-19
Diode . . . . . . . . . . . . . . . . . . . . 1-20
Temperature
. . . . . . . . . . . . . . . 1-20
Frequency . . . . . . . . . . . . . . . . . 1-20
Adjustments . . . . . . . . . . . . . . . . . 6-1
Calibration Table . . . . . . . . . . . . . . . 6-2
Replaceable Parts/Accessories . . . . . . 6-4
Disassembly . . . . . . . . . . . . . . . . 6-5
Declaration of Conformity
1-3
The CAUTIONS and WARNINGS which appear on the following pages must be followed to
ensure operator safety and to retain the operating condition of the Multimeter.
1. Do not use this product beyond its specifications or for uses not intended for this product
as identified by the product functions, ranges, and hazards as indicted below.
2. To minimize possible electric shock hazard condition, connect only two leads at any one
time to any of the multimeter terminals.
3. To prevent possible electric shock hazard condition when using the current function, do not
leave one probe connected to the circuit under test and the other probe disconnected,
exposed, and readily accessible (touchable).
Safety Symbols
Indicates the operator must refer to an explanation in this manual.
Indicates terminals at which dangerous voltages may exist.
WARNING
TO AVOID ELECTRICAL SHOCK or damage to the multimeter, do not apply more than
±1000 Vdc or 1000 Vrms between any terminal and earth ground. Use caution when working with
voltages above 60 Vdc or 42 Vpeak. Ensure test leads are in good condition.
WARNING
POSSIBLE ELECTRICAL SHOCK. Do not make measurements if the case is damaged or the
rear cover is removed. Remove all electrical inputs before removing the rear cover.
WARNING
POSSIBLE ELECTRICAL SHOCK. Calibration and performance tests are to be performed by
qualified personnel only. Do not attempt calibration or test procedures unless qualified to do so.
CAUTION
To avoid damage to the multimeter for inputs above 250 Vdc or Vac, disconnect the test leads
before changing functions. Do not exceed the maximum input limits.
Maximum Overvoltage Limitations (AC and DC Voltage Functions)
1000V
MAX
indicates the maximum voltage between input terminals and earth is ± 1000 V (dc or ac rms).
Do not use the multimeter on any ACV circuit where the maximum impulse overvoltage may
be more than 4000Vpk or any DCV circuit where the maximum impulse overvoltage may be
more than 2500Vpk between the COM and VOLT terminals. Excessive impulse overvoltage
can damage the multimeter voltage functions. Do not measure branch circuits (CAT 11) over
600V to earth or service panel circuits (CAT III) over 300V to earth.
Safety Summary
Maximum Operating Input
10 A
± 10 A (dc or ac rms) / 600 V
mA or µA
± 500 mA (dc or ac rms) / 250 V
Diode Test, Resistance
Continuity, Temperature
660 Vrms (sinewave)
Frequency
660 Vrms (5 Hz to 10 kHz)
100 Vrms (10 kHz to 100 kHz)
V
± 1000 Vdc or Vrms (sinewave)
Probes and Test Leads
1. Always inspect probes before use. Do not use test leads whose insulation has cuts,
cracks, or other damage that may result in reduced electric shock protection.
2. Keep insulation surface clean between the probe tip connector and the finger guards.
3. If probes other than the ones specified are to be used with the multimeter, be sure the
probes and their leads are rated for the voltage and current to which they will be subjected.
Do not exceed the voltage ratings for the multimeter.
4. Probes supplied with this multimeter are rated for use up to 1000Vrms or Vdc.
Safety Summary
Terminals, Shutter, & Test Leads
RED LEAD
Current Measurements
(0 A to 10 A)
RED LEAD
Current Measurements
(0 to 400 mA)
BLACK LEAD
COMMON
RED LEAD
DC & AC Voltage,
Diode, Resistance, Frequency,
Temperature, and Continuity
Measurements
SAFETY SHUTTER
Slide up to open shutters
for current measurement
inputs. Must have the
function switch in one of
the Current Measurement
positions to open shutter.
Close shutter to change
function switch to any
other measurement
function.
(10 mA to 10 A)
AC Current
(10 mA to 10 A)
mA
DC Current
(10 µA to 0.4 A)
AC Current
(10 µA to 0.4 A)
µA
DC Current
(0.1 µA to 4 mA)
AC Current
(0.1 µA to 4 mA)
Diode Test
(0 to 2 V)
Auto Diode Test
( 0 to ± 2 V)
Ω
Resistance
(0.1 Ω to 40 MΩ)
Continuity
(alarm at < 20 Ω)
Temperature in °F
(-112° F to 302° F)
Temperature in °C
(-80° C to 150° C)
Hz
Frequency
(5 Hz to 99.9 kHz)
mV
DC volts
(100 µV to 400 mV)
AC volts
(100 µV to 400 mV)
V
DC Volts
Operation
Automatic power off/power save after 30 minutes. Alarm sounds 30 seconds before power off.
Power off if input < 80 V or < 400 mA. Power save if input > 80 V or > 400 mA, last measurement
displayed, power consumption is reduced. Press any key or change any function to cancel. Defeat
by holding the key for 2 seconds while applying power.
Relative/Percent
Press
Action
Main Display
Secondary
Display
Makes the last displayed
measurement the reference
Each measured value relative to the
reference value (difference)
Range
Calculates the percentage change
from the reference
Each measured value as a percent
change of the reference value
Range
Cancels the Relative/% function
Measured value
Range
Perform a zero adjust on the 400 Ω range and displayed value is less than 99 by shorting the test leads and
pressing this key Cycle power to erase the stored zero adjustment
Operation
Begin recording of
minimum and maximum values
Each measured value
Elapsed time
Display recorded maximum
Maximum measurement
Time of maximum
Display recorded minimum
Minimum measurement
Time of Minimum
Display last recorded measurement
Latest measurement
Elapsed time
Pause recording of
minimum and maximum values 3
Holds display
Total elapsed time
Resume recording of
minimum and maximum values
Each measured value
Elapsed time
Press and hold 1 second to cancel
—
—
1 Automatic power off and auto ranging are disabled when Min/Max is selected. Bargraph will indicate
and hold maximum values.
2 Time is recorded and displayed in minutes up to the maximum recording time of 1999 minutes.
Recording will stop at the maximum time.
3 The H annunciator is displayed when Min/Max recording is paused.
Average
Press
Action
Main Display
Secondary Display
Makes the displayed measurement the
average of the last eight measurements
Average value of last
eight measurements
Range
Disables the averaging of
measurements
Each measurement
Range
Operation
Holds the measurement value in the display
Measurement value when
hold pressed
Range
Enters Auto-Hold function 1
Input value
Range
Cancels Hold function
Measurement value
Range
1 Auto-Hold Operation. When measurement becomes stable, multimeter will beep and save the stable
reading. Removing probe from measuring circuit will display and hold the last stable reading.
Range
Press
Action
Main Display
Secondary
Display
Changes from auto-ranging to manual ranging
Measurement value
Range
Change manual range
UP once with each keypress 1
Measurement value
Range
Returns to auto-ranging when key is
held for 1 second
Measurement value
Range
1 When upper range is reached, the sequence begins again at the lowest range.
Select
Press this key to use the functions indicated in blue on the multimeter. See table on page 1-8.
Hold this key to test display when turning meter on.
Operation
Function Keys and Function Switch Matrix
Function
Relative
%
(Percent)
Min/Max 5
Average
Data Hold4
Auto-Hold
Range
µA, mA
•
•
•
•
•
•
•
10A
•
•
•
•
•
•
•
•
•
•
•
Ω
• 1
•
•
•
•
•
•
•
°F, °C2
•
•
•
Hz2
•
• 3
mV
•
•
•
•
•
•
mV
•
•
•
•
•
•
V
•
•
•
•
•
•
•
V
•
•
•
•
•
•
•
1 Invokes zero adjust when display is less than 9.9 Ω.
2 Bargraph not available.
3 Changes input attenuator, frequency is always auto range.
4 Bargraph updates with input value.
5 Secondary display shows elapsed time (in minutes).
Operation
First beep at power on.
Second beep when beginning to make measurements.
Single beep
Indicates any valid function key press.
Indicates a new High or Low value recorded when in Min/Max function.
Steady repeating beep
Indicates when measurement is steady when using Auto-Hold function.
Rapid repeating beeps
Indicates wrong input terminals used for function selected.
Indicates an overload condition at the measurement terminals.
Continuous tone
Indicates a resistance of < 20 Ω when using the Continuity function.
Auto Power Off/Auto Power Save
Low Battery indicator
Replace batteries when on.
Secondary Display
Shows:
Range (most functions)
Elapsed time (Min/Max)
Main Display
(Annunciators shown inside front cover)
Number of digits is set by range and function
Displays O.L to indicate an overload condition
Entire display flashes if:
Input overvoltage or
During Amps fuse check
Bargraph
Active for all functions except:
Temperature and Frequency
Operation
Calibration and Adjustment
Required Test Equipment
The source used for the calibration should have an output accuracy as good or better than
that listed in the specifications.
Calibration Procedure
Environmental range for calibration: 23° C ± 5° C, < 80% RH
Calibration interval: 1 Year
1
Disconnect all inputs from the multimeter and open the case as shown on page 6-5.
2
Install new batteries (described below) and close the cover. Turn the multimeter on and allow a
30 minute warm-up. Open the case.
3
Set the multimeter function and range and the source output to the values specified at each step
in the calibration table on page 6-2.
4
When appropriate, make the adjustments indicated in the calibration table to bring the multimeter
display within the limits.
CAUTION
Dangerous voltages are present during the calibration procedure. Calibration should only be
performed by qualified service technicians. Use a non-conductive adjustment tool.
Operator protection from electric shock hazard is provided by a double insulated enclosure.
Refer to pages 1-4 and 1-5 for maximum voltage specifications. When servicing, use only
specified replacement parts.
Battery Replacement
Replace the battery when the symbol appears in the display or before calibration. Replace
both batteries at the same time. Use high-quality type AA alkaline (IEC LR6) batteries.
Remove the batteries if the multimeter is to be stored for extended periods of time. Refer to
the disassembly drawing on page 6-5.
Fuse Replacement
Fuse locations are shown in the diagram on page 6-5. Fuses are listed in the replaceable
part list on page 6-4. See fuse check procedure in Troubleshooting table below.
CAUTION
For continued protection use only the specified manufacturer part number or HP part number
fuse for replacement purposes.
Unit won’t turn on
Dead Batteries
Replace batteries
Unit won’t turn off
Input limit exceeded
Remove test leads and press any key to reset.
Display flashes
and
Rapid beeps
Input limit exceeded
Remove test leads and press any key to reset.
Test leads in wrong
terminal for measurement
function
Change test leads or function switch position
Battery Annunciator on
Low battery voltage
Replace batteries
Unable to measure
current
10 A or mA - µA
Open input protection fuse
Check fuse. Connect test lead between V input
terminal and 10A or 10 mA µA terminal. Select
10A or 10mA range, unit will rapidly beep if
fuse is OK. Replace fuse if no beep.
Cleaning
Wipe instrument with a soft rag dampened with soap and water. Do not immerse in water.
Do not use any chemical cleaner or solvents.
Replaceable Parts/Accessories
Refer to the table on page 6-4.
Maintenance
Calibration period: one year minimum. Specifications apply at 23° C ± 5° C, < 80% RH
Accuracy = ± (% of reading + number of digits).
Temperature Coefficient = Accuracy X 0.1/° C (-10° C to 18° C; 28° C to 55° C)
General
Do not expose product to moisture or rain. Do not use product in flammable atmosphere.
Operating Temperature: -10° to 50°C.
Humidity: 0°C to 40°C / 80% RH max, 40°C to 50°C / 70% RH max (no condensation).
Storage Temperature: -25° to 60°C / 70% RH max (no condensation).
Display reading rate: Approximately 2.3 times/second (Frequency 1/second)
Bargraph reading rate: Approximately 23 times/second
Battery life: Approximately 1000 hours
DC Voltage
Range
Resolution
Accuracy
Input Resistance
400 mV
100 µV
± (0.3% + 1)
10 MΩ
4.0 V
1 mV
11 MΩ (nominal)
40 V
10 mV
10 MΩ (nominal)
400 V
100 mV
1000 V
1 V
Normal Mode Rejection Ratio (NMR): > 60 dB @ 50 or 60 Hz
Effective Common Mode Rejection Ratio (CMR) 1 k Ω imbalance: > 120 dB @ 50 or 60 Hz
AC Voltage (Average responding, calibrated to display rms)
Range
Resolution
Accuracy
Input Impedance (nominal)
40 Hz to 500 Hz
500 Hz to 1 kHz
400 mV
0.1 mV
± (1% + 2)
± (1.5% + 4)
10 MΩ < 50 pF
4 V
1 mV
11 MΩ < 50 pF
40 V
10 mV
10 MΩ < 50 pF
400 V
100 mV
1000 V
1 V
Not Specified
Common Mode Rejection Ratio (CMR)1 kΩ imbalance: > 60 dB @ DC to 60 Hz
Response time: 2 seconds maximum
DC Current
Range
Resolution
Accuracy
Input
Resistance
Maximum Input
400 µA
100 nA
± (0.5% + 2)
< 550 Ω
± 0.5 A (fused)
4000 µA
1 µA
± (1% + 2)
40 mA
10 µA
< 8 Ω
400 mA
100 µA
± (1.2% + 2)
10 A
10 mA
< 0.05 Ω
± 15 A (fused)
Specifications
AC Current (Average responding, 40 Hz to 500 Hz, calibrated to display rms)
Range
Resolution
Accuracy
Input
Resistance
Maximum Input
400 µA
100 nA
± (1.5% + 5)
< 550 Ω
0.5 Arms (fused)
4000 µA
1 µA
40 mA
10 µA
< 8 Ω
400 mA
100 µA
10 A
10 mA
< 0.05 Ω
15 Arms (fused)
Resistance
Range
Resolution
Accuracy
Test Current
Maximum
Open Circuit Voltage
400 Ω
100 mΩ
± (0.5% + 1) 1
< 0.8 mA
< 3.2 V
4.0 kΩ
1 Ω
± (0.5% + 1)
< 80 µA
< 1.1 V
40 kΩ
10 Ω
< 10 µA
400 kΩ
100 Ω
< 1.1 µA
4.0 MΩ
1 kΩ
< 110 nA
40 MΩ
10 kΩ
± (1.0% + 1)
1 After zero adjust of input leads. Zero adjust range up to 9.9 Ω.
Response time: 400 Ω to 400 kΩ — 2 seconds, 10 MΩ to 40 MΩ — 10 seconds.
Continuity
Measurement Current: 0.8 mA maximum
Open circuit voltage: < 3.2 Vpeak
Displayed resistance: 0 Ω to 400 Ω
Input protection: 660 Vrms (sinewave)
Alarm: Tone when input < 20 Ω
Resolution: 100 m Ω
Specifications
Measurement current: +0.5 mA nominal @ 0.6 V Open circuit voltage: < 3.2 Vpeak
Displayed Voltage: 0 V to 2.000 V
Input protection: 660 Vrms (sinewave)
Accuracy: ± (1% + 2)
Resolution: 1 mV
Temperature (5 k Ω @ 25° C Thermistor probe)
° C
° F
Measurement
Range
-80° to 150°
-112° to 302°
Resolution
0.1°
0.2°
Accuracy 1
± 0.5°
± 1.0°
1 Accuracy does not include 5 kΩ Thermistor error
Frequency (AC Coupled)
Frequency Range
Resolution
Accuracy
Maximum Input
5 Hz to 9999 Hz
1 Hz
± (0.02% + 1)
660 Vrms
9.0 kHz to 99.9 kHz
10 Hz
100 Vrms
Input
Attenuator
Input Voltage
Input Impedance
5 Hz to 10 kHz
10 kHz to 100 kHz
4
100 mV to 4 V rms
800 mV to 4 V rms
2.3 MΩ < 50 pF
40
4 V to 40 V rms
4 V to 40 V rms
1.3 MΩ < 50 pF
400
40 V to 400 Vrms
40 V to 100 V rms
1.2 MΩ < 50 pF
Specifications
Dangerous voltages are present during the calibration procedure. Calibration should only be
performed by qualified service technicians using a non-conductive tool.
Step
Function
Range
Input Signal
Adjustment
(limits)
Tolerance
(counts)
1
mV
400 mV
Short
—
±1
2
380.0 mV
RV1 (±1)
±12
3
-380.0 mV
—
±12
4
V
4 V
3.800 V
RV2 (±1)
±12
5
40 V
38.00 V
—
±12
6
400 V
380.0 V
—
±12
7
1000 V
1000 V
—
±4
8
V
400 V
380.0 V @ 100 Hz
RV3 (±1)
±40
9
380.0 V @ 1 kHz
—
±61
10
mV
400 mV
380.0 mV @ 100 Hz
—
±40
11
380.0 mV @ 1 kHz
—
±61
12
V
4 V
3 .800 V @ 100 Hz
—
±40
13
3.800 V @ 1 kHz
—
±61
14
40 V
38.00 V @ 100 Hz
—
±40
15
38.00 V @ 1 kHz
—
±61
16
1000 V
1000 V @ 100 Hz
—
±12
17
µA
400 µA
380.0 µA
—
±21
18
4000 µA
3800 µA
—
±40
380.0 µA @ 100 Hz
—
±62
23
4000 µA
3800 µA @ 100 Hz
—
±62
24
mA
40 mA
38.00 mA @ 100 Hz
—
±62
25
400 mA
380.0 mA @ 100 Hz
—
±62
26
10 A
10 A
10.00 A @ 100 Hz
—
±20
27
Ω
400 Ω
Short
zero adjust 1
±1
28
380.0 Ω
—
±20
29
4 kΩ
3.800 kΩ
—
±20
30
40 kΩ
38.00 kΩ
—
±20
31
400 kΩ
380.0 kΩ
—
±20
32
4 MΩ
3.800 MΩ
—
±20
33
40 MΩ
38.00 MΩ
—
±40
34
400 Ω
0 Ω to 100 Ω
—
Tone < 20 Ω
35
2 V
1.000 V
—
±12
36
Hz
4
9000 Hz @ 1 Vrms
—
±2
1 Perform zero adjustment using
key.
Calibration Table
Refer to the disassembly diagram on page 6-5.
Call out
Description
HP Part Number
F1
Fuse, 500 mA, 250 V fast blow Littlefuse 216-500
DO NOT SUBSTITUTE
2110-0940
F2
Fuse, 15 A, 600 V fast blow Littlefuse KLK15
DO NOT SUBSTITUTE
2110-0941
MP1
Top case assembly
00971-64401
MP2
Dust/moisture seal
00971-64403
MP3
Bottom case assembly (includes stand)
00971-64402
Rubber Boot
00971-86001
Replacement Test Leads, 2 pair
E2305A
Temperature probe,
5 KΩ @ 25° C Thermistor
E2308A
Surface temperature sensor,
Thermistor ±0.1°C
12" lead, requires dual banana plug
40653B
Soft Case
(fits meter with rubber boot)
E2304A
Operator protection from electric shock hazard is provided by a double insulated enclosure.
refer to theSafety Summary for maximum voltage specifications. When servicing, use only
specified replacement parts.
Always disconnect the test leads before opening the case.
Replaceable Parts/Accessories
DECLARATION OF CONFORMITY
according to ISO / IEC Guide 22 and EN 45014
Manufacturer’s Name:
Hewlett-Packard Company, Personal Measurements Operation
Manufacturer’s Address:
815 14th Street S.W., Loveland, Colorado 80537 U.S.A.
declares, that the products
Product Name:
Handheld Multimeter
Model Number:
HP 971A, HP 972A, HP 973A, HP 974A
Product Options:
None
conforms to the following Product Specifications:
Safety:
IEC 1010-01 (1990) Incl. Amend 1 (1992) / EN61010 (1993)
CSA C22.2 #1010.1 (1992)
UL 1244
EMC:
CISPR 11:1990 / EN55011 (1991): Group 1, Class A
IEC801-2:1991 / EN50082-1 (1992): 4 kV CD, 8 kV AD
IEC 801-3:1984 / EN50082-1 (1992): 3 V/m
IEC 801-4:1988 / EN50082-1 (1992): 0.5 kV Signal Lines
Supplemental Information: The product herewith complies with the requirements of the
Low Voltage Directive 73 / 23 / EEC and the EMC Directive 89 / 336 / EEC amended
by 93 / 68 / EEC (inclusive 93 / 68 / EEC) and carries the CE mark accordingly.
Loveland, Colorado April 1, 1994
Jim White, QA Manager
E
C
t
t
Y
l
l H
l tt P
k
d S l
d S
i
Offi
H
l tt P
k
d G
bH
Limited 3 Year Warranty
What is Covered
The HP 971A Multimeter is warranted by Hewlett-Packard against defects in materials and
workmanship for three years from the date of original purchase. If you sell your unit or give it as
a gift, the warranty is automatically transferred to the new owner and remains in effect for the
original three year period. During the warranty period, we will repair, or at our option, replace at
no charge, a product that proves to be defective, provided you return the product, shipping
prepaid, to a Hewlett-Packard service center.
What is Not Covered
This warranty does not apply if the product has been damaged by accident of misuse or as the
result of service or modification by other than an authorized Hewlett-Packard service center.
No other express warranty is given. The repair or replacement of a product is your exclusive
remedy. ANY OTHER IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS IS LIMITED
TO THE THREE YEAR DURATION OF THIS WRITTEN WARRANTY. Some states, provinces, or
countries do not allow the exclusion or limitation or incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
The warranty gives you specific legal rights, and you may also have other rights which vary
from state to state, province to province, or country to country.
Service
Hewlett-Packard maintains service centers in many countries throughout the world. You may
have your unit repaired at a Hewlett-Packard service center any time it needs service, whether
the unit is under warranty or not. There is a charge for repairs after the warranty period.
Repair or replacement during the first 30 days after purchase will be provided by the sales
channel. After 30 days, contact the nearest service office.
Hewlett-Packard products normally are repaired and reshipped within five (5) working days of