IBM 1454 Help Manual

Help guide Help Menu pages Other Help Menu pages available include: Setup Guide The Setup Guide provides information about setting up the printer and its options. Publications CD / User’s Guide The publications CD contains a User’s Guide which provides information about loading paper, clearing error messages, ordering and replacing supplies, installing maintenance kits, and troubleshooting. It also provides general information for administrators. Drivers CD The drivers CD contains the necessary printer drivers to get your printer up and running. It may also contain printer utilities, screen fonts, and additional documentation. Other languages The Help Menu pages, User’s Guide, and Setup Guide are also available on the publications CD. • Color quality guide • Printing guide • Connection guide • Print media guide • Clearing jams guide • Print quality guide • Repetitive defects guide • Moving guide

Page 1 of 6 Color quality guide This Color Quality guide is intended to help users understand how operations available on the printer can be used to adjust and customize color output. A brief description of the purpose and operation of the functions available that affect color output is provided. Additionally, some helpful suggestions are provided on how to use these functions to produce desirable color output and to solve certain color related problems commonly experienced by users. Color Menu Selections available in the Color Menu provide the user with multiple options that can adjust color characteristics of the printer. Note: Values marked by an asterisk (*) are the factory default settings. Values selected in the printer PostScript or PCL drivers for Windows will override printer settings. Menu item Purpose Values Print Mode To determine whether files are printed in a monochrome grayscale or in color. Color* Black & White Color Correction To adjust the printed color to better match the colors of other output devices or standard color systems. Auto* Applies different color conversion tables to each object on the printed page depending on the type of object and how the color for each object is specified. Off No color correction is implemented. Manual Lets you customize the color conversion tables applied to each object on the printed page depending on the type of object and how the color for each object is specified. Customization is performed using the selections available under the Manual Color menu item. Print Resolution To define the number of dots printed per inch (dpi). 4800 CQ* Default setting. 1200 dpi Provides the highest resolution output which generates preferable output for certain images and graphics. This setting also provides increased gloss. Toner Darkness To lighten or darken printed output, or conserve toner. Note: Setting Toner Darkness to values of 1, 2, or 3 is only effective when using the PostScript driver. 5 If Print Mode is Black & White, a setting of 5 increases toner density and darkness to all print jobs (PCL or PostScript). If Print Mode is Color, a setting of 5 is the same as 4. 4* Default toner darkness setting. 3 Reduction in toner consumption. 2 Further reduction in toner consumption. 1 Maximum reduction in toner consumption.

Page 2 of 6 Color Balance To provide users with the ability to make subtle color adjustments to printed output by increasing or decreasing the amount of toner being used for each color plane individually. Note: This function is only applied to files printed using the PostScript driver. Cyan -5, -4, -3, -2, -1, 0*, 1, 2, 3, 4, 5 • -5 is maximum decrease • 5 is maximum increase Magenta Yellow Black Reset Defaults Sets values for Cyan, Magenta, Yellow, and Black to 0 (zero). Color Samples To assist users in selecting colors to be printed. Users can print color samples pages for each of the RGB and CMYK color conversion tables used in the printer. The color samples pages consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed for each particular box. These pages can be useful in helping users decide which RGB or CMYK combinations to use in their software applications to create the desired printed color output. sRGB Display Prints RGB samples using sRGB Display color conversion tables. sRGB Vivid Prints RGB samples using sRGB Vivid color conversion tables. Off–RGB Prints RGB samples using Off (or no) color conversion tables. Vivid Prints RGB samples using Vivid color conversion tables. US CMYK Prints CMYK samples using US CMYK color conversion tables. Euro CMYK Prints CMYK samples using Euro CMYK color conversion tables. Off–CMYK Prints CMYK samples using Off (or no) color conversion tables. Vivid CMYK Prints CMYK samples using Vivid CMYK color conversion tables. Manual Color To let users customize the RGB or CMYK color conversions applied to each object on the printed page. Color conversion of the data specified using RGB combinations can be customized based on object type (text, graphics, or image). RGB Image • sRGB Display*: Applies a color conversion table to produce output that approximates the colors displayed on a computer monitor. • sRGB Vivid: Increases color saturation for the sRGB Display color conversion table. Preferred for business graphics and text. • Off: No color conversion is implemented. • Vivid: Applies a color conversion table that produces brighter, more saturated colors. RGB Text • sRGB Display • sRGB Vivid* • Off • Vivid RGB Graphics CMYK • US CMYK*: Applies a color conversion table to approximate SWOP color output. • Euro CMYK: Applies color conversion table to approximate EuroScale color output. • Vivid CMYK: Increases color saturation for the US CMYK color conversion table. • Off: No color conversion is implemented. Menu item Purpose Values

Page 3 of 6 Solving color quality problems This section is intended to help answer some basic color-related questions and to describe how some of the features provided in the Color Menu can be used to solve typical color problems. Note: You should also read the quick reference page entitled “Solving Print Quality Problems,” which provides solutions for common print quality problems, some of which may affect the color quality of the printed output. Frequently asked questions (FAQ) about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green light can be combined to create yellow light. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, and blue light needed to reproduce a particular color. What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color. How is color specified in a document to be printed? Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they commonly let users modify the color of each object in a document. Since the procedures to modify colors will vary depending on the application, refer to the software application Help section for instruction. How does the printer know what color to print? When a user prints a document, information describing the type and color of each object in the document is sent to the printer. The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object type information lets different color conversion tables be used for different types of objects. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images. Color Adjust To manually recalibrate the color conversion tables, adjusting for variations in output that can occur as a result of changing conditions, such as room temperature or humidity. No selections exist for this operation. Pressing Select initiates this operation. Color Saver To conserve toner. If selected, this setting will override Toner Darkness settings. On Applies a lower Toner Darkness level. Toner Darkness setting is ignored. Off* Prints using Toner Darkness setting. Menu item Purpose Values

Page 4 of 6 Should I use the PostScript or PCL driver for the best color? What driver settings should I use for the best color? The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver will provide preferred color quality for the majority of printouts. Why doesn't the printed color match the color I see on my computer screen? The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can be generated on a computer screen that cannot be physically reproduced on a color laser printer. Color match can also be affected by monitor variations and lighting conditions. Read the response to the question “How can I match a particular color (such as a color in a corporate logo)?” on page 5 for recommendations on how the printer Color Samples pages may be useful in solving certain color matching problems. The printed page appears tinted. Can I slightly adjust the color? Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, Color Balance may be used to create more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for cyan, magenta, yellow, and black under the Color Balance menu will slightly increase (or decrease) the amount of toner used for the chosen color. For example, if a user believes the overall printed page to be too red, then decreases to both magenta and yellow could potentially improve color preference. Is it possible to increase the gloss in the printed output? Additional gloss can be obtained by printing using the 1200 dpi Print Resolution setting. My color transparencies seem dark when projected. Is there anything I can do to improve the color? This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector must be used, then adjusting Toner Darkness settings to 1, 2, or 3 will lighten the transparency. What is Manual Color Correction? The color conversion tables applied to each object on the printed page when using the default Auto Color Correction setting will generate preferred color for the majority of documents. Occasionally a user may want to apply a different color table mapping. This customization is accomplished using the Manual Color menu and the Manual Color Correction setting. Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual Color menu. Users may select any of four different color conversion tables available for RGB objects (sRGB Display, sRGB Vivid, Vivid, and Off) and any of four different color conversion tables available for CMYK objects (US CMYK, Euro CMYK, Vivid CMYK, and Off). Note: The Manual Color Correction setting will not be useful if the software application does not specify colors with RGB or CMYK combinations, or in certain situations where the software application or the computer operating system adjusts the colors specified in the application through color management.

Page 5 of 6 How can I match a particular color (such as a color in a corporate logo)? Occasionally users have a need for the printed color of a particular object to closely match a specific color of interest. A typical example of this situation is when a user is trying to match the color of a corporate logo. While instances can occur in which the printer cannot exactly reproduce the desired color, users should be able to identify adequate color matches for the majority of cases. The Color Samples menu items can provide useful information in helping to solve this particular type of color matching problem. The eight Color Samples options correspond to color conversion tables in the printer. Selecting any of the Color Samples options will generate a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination will be located on each box depending on the table selected. The observed color of each box is the result obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table. The user can scan the color samples pages and identify the box whose color is the closest to the desired color. The color combination labeled on the box can then be used for modifying the color of the object in a software application. The software application Help section should provide instructions for modifying the color of an object. Manual Color Correction may be necessary to utilize the selected color conversion table for the particular object. Which Color Samples pages to use for a particular color matching problem depends on the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software application (RGB or CMYK combinations). The following table identifies which Color Samples pages to use: Color specification of object being printed Classification of object being printed Printer Color Correction setting Color Samples pages to print and use for color matching RGB Text Auto sRGB Vivid Off Off - RGB Manual sRGB Vivid*, Vivid, sRGB Display, Off Graphic Auto sRGB Vivid Off Off - RGB Manual sRGB Vivid*, Vivid, sRGB Display, Off Image Auto sRGB Display Off Off - RGB Manual sRGB Vivid*, Vivid, sRGB Display, Off * The default Manual setting. Note: The default values for the Manual CMYK classifications are US CMYK for 100V and 110V machines and Euro CMYK for 220V machines.

Page 6 of 6 Note: The Color Samples pages are not useful if the software application does not specify colors with RGB or CMYK combinations. Additionally, certain situations exist where the software application or the computer operating system will adjust the RGB or CMYK combinations specified in the application through color management. In such a situation, the resulting printed color may not be exactly as expected based on the Color Samples pages. CMYK Text Auto US CMYK Off Off - CMYK Manual US CYMK*, Vivid CMYK, Off, Euro CMYK* Graphic Auto US CMYK Off Off - CMYK Manual US CYMK*, Vivid CMYK, Off, Euro CMYK* Image Auto US CMYK Off Off - CMYK Manual US CYMK*, Vivid CMYK, Off, Euro CMYK* Color specification of object being printed Classification of object being printed Printer Color Correction setting Color Samples pages to print and use for color matching * The default Manual setting. Note: The default values for the Manual CMYK classifications are US CMYK for 100V and 110V machines and Euro CMYK for 220V machines.

Printing guide Get the most out of your printer by properly loading the trays and setting the types and sizes. Never mix media types within a tray. Note: Paper Size cannot be adjusted when auto size sensing is enabled. Auto size sensing is enabled by default for printer trays, but is not available for the multipurpose feeder. Load paper or other print media To help prevent jams: • Flex all stacks of print media back and forth to loosen them, and then fan them before loading. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. • Do not exceed the maximum stack height. Overfilling may cause jams. • Never remove paper trays while a print job is printing. It could damage the tray or the printer. Loading 500-sheet trays 1 Remove the tray. 2 Squeeze the front guide lever and slide the guide to the front of the tray. 3 Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading. 4 Flex the sheets back and forth to loosen them, and then fan them. 5 Place the paper against the back left corner of the tray, print side down. 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. 7 Reinstall the tray. 8 If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting for that tray on the operator panel. See “Set Paper Type and Paper Size” on page 2. Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Squeeze the paper guide lever and slide the guide all the way toward the front of the printer. 3 Flex the sheets back and forth to loosen them, and then fan them. 4 Arrange the stack of print media correctly for the size, type, and print method you are using. 5 Place the print media, print side up, along the left side of the multipurpose feeder, and then push it in as far as it will easily go. Do not force the media. 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack.

7 If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting for that tray on the operator panel. See “Set Paper Type and Paper Size” on page 2. Loading other input options For information about loading other input options, refer to the publications CD that came with the printer. Set Paper Type and Paper Size If you have set Paper Type and Paper Size to the correct values, any trays containing the same type and size of paper are automatically linked by the printer. Note: If the type of the media you are loading is the same as the media previously loaded, you do not need to change the Paper Type setting. To change a Paper Type or Paper Size setting: 1 Press Menu until you see Paper Menu, and then press Select. 2 Press Menu until you see Paper Type (or Paper Size), and then press Select. Tray 1 Type (or Tray 1 Size) appears on the second line of the display. 3 Press Select if you want to change the Tray 1 Type (or Tray 1 Size) setting or press Menu to scroll to another source. 4 Press Menu to scroll through a list of possible paper types (or sizes). 5 When you see the correct paper type (or size), press Select to save the setting as the default. 6 Press Go to return the printer to the Ready state. Printing on specialty media (transparencies, labels, and so on) Follow these instructions when you want to print on media such as transparencies, card stock, glossy paper, labels, or envelopes. 1 Load the print media as specified for the tray you are using. See “Load paper or other print media” on page 1 for help. 2 From the printer operator panel, set the Paper Type and Paper Size according to the print media you loaded. See Set Paper Type and Paper Size for help. 3 From the computer’s software application, set the paper type, size, and source according to the media you loaded. a In your word processor, spreadsheet, browser, or other application, select File Print. b Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. c Select the tray containing the specialty media from the Form Source list box. d Select your media type (transparencies, envelopes, and so on) from the Media Type list box. e Select the size of the specialty media from the Form Type list box. f Click OK, and then send your print job as usual. For more information about paper sizes, types, and weights, see the Print Media Guide page.

Connection guide Follow these steps to properly connect your printer to your computer or network system: 1 Install drivers for local printing on page 1. 2 Verify printer setup on page 3. 3 Configure for TCP/IP on page 4. 4 Install drivers for network printing on page 5. Install drivers for local printing The printer driver is software that lets your computer communicate with your printer. The procedure to install drivers depends on the operating system you are using. Use the following table to find driver installation instructions for your particular operating system. If you need additional help, refer to the documentation that shipped with your computer and your software. Windows Some Windows operating systems may already include a printer driver that is compatible with your printer. This may mean that installation will seem automatic in later versions of Windows. System printer drivers work well for simple printing, but they contain less functionality than our enhanced custom printer driver. Note: Installing a custom driver will not replace the system driver. A separate printer object will be created and appear in the Printers folder. Use the drivers CD that shipped with your printer to install the custom printer driver and obtain all the enhanced printer features and functionality. Using Windows Server 2003, Windows 2000, Windows XP, and Windows 98 SE, Windows Me, and Windows NT 1 Insert the drivers CD. If the CD does not auto launch, click Start
Run, and then type D:\Setup.exe in the Run dialog box. Note: USB support is not available for Windows NT operating systems. 2 Click Install Software. Note: Some Windows operating systems require that you have administrative access to install printer drivers on your computer. 3 Click Printer and Software. 4 Click Agree to accept the license agreement. 5 Select Suggested, and then click Next. The Suggested option is the default installation for local and network-attached setup. If you need to install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on your screen. 6 Select Local Attached, and then click Finish. 7 Select the port you are using to connect the printer to the computer, and then click Next. 8 Click Done. 9 Print a test page to verify printer setup. Operating system Go to page... Windows Windows Server 2003, Windows 2000, Windows XP, Windows 98/Me, Windows NT 4.x 1 Windows 95 and Windows 98 (first edition) 2 Serial printing 2 Macintosh 2 UNIX/Linux 3

Using Windows 95 and Windows 98 (first edition) Note: Some Windows operating systems require that you have administrative access to install printer drivers on your computer. 1 Turn on your computer. 2 Click Start
Settings
Printers, and then double-click Add Printer. Note: USB support is not available for the Windows 95 operating system. 3 When prompted, select Local printer. 4 Select the manufacturer and model of your printer, and then click Have Disk. 5 Insert the drivers CD. If the CD launches automatically, click Exit to return to the Add Printer Wizard. 6 Specify the location of the custom printer driver on the drivers CD. The path should be similar to the following: X:\Drivers\Print\Win_9xMe\ Where X=the letter of your CD-ROM drive. For example: D:\Drivers\Print\Win_9xMe\English. 7 Click OK. 8 Print a test page to verify printer setup. Serial printing For information about serial printing, refer to the User’s Guide on the publications CD. Macintosh Macintosh OS 8.6 or later is required for USB printing. In order to print locally to a USB-attached printer, you must create a desktop printer icon (Macintosh 8.6–9.x) or create a queue in the Print Center or Printer Setup Utility (Macintosh OS X). Creating a desktop printer icon (Macintosh 8.6–9.x) 1 Install a printer PostScript Printer Description (PPD) file on your computer. Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer. a Insert the drivers CD. b Double-click Classic, and then double-click the installer package for your printer. c Choose the language you want to use and click OK. d Click Accept after you read the license agreement. e Click Continue after you view the Readme file. f Choose a default paper size. g On the Easy Install screen, click Install. All the necessary files are installed on your computer. h Click Quit when installation is complete. 2 Do one of the following: Macintosh 8.6–9.0: Open Apple LaserWriter. Macintosh 9.1–9.x: Open Applications, and then click Utilities. 3 Double-click Desktop Printer Utility. 4 Select Printer (USB), and then click OK. 5 In the USB Printer Selection section, click Change. If your printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected and the printer is turned on. 6 Select the name of your printer, and then click OK. Your printer appears in the original Printer (USB) window.

7 In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure your printer PPD now matches your printer. 8 Click Create, and then click Save. 9 Specify a printer name, and then click Save. Your printer is now saved as a desktop printer. Creating a queue in Print Center or Printer Setup Utility (Macintosh OS X) 1 Install a printer PostScript Printer Description (PPD) file on your computer. Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer. a Insert the drivers CD. b Double-click Mac OS X, and then double- click the installer package for your printer. c On the Authorization screen, choose Click the lock to make changes. d Enter your password, and then click OK. e Click Continue on the Welcome screen and again after you view the Readme file. f Click Agree to accept the license agreement. g Select a Destination, and then click Continue. h On the Easy Install screen, click Install. All the necessary files are installed on your computer. i Click Close when installation is complete. 2 Open the Finder, click Applications, and then click Utilities. 3 Double-click Print Center or Printer Setup Utility. 4 Do one of the following: – If your USB-attached printer appears in the Printer List, you can quit Print Center. A queue has been created for your printer or Printer Setup Utility. – If your USB-attached printer does not appear in the Printer List, make sure the USB cable is properly connected and the printer is turned on. After the printer appears in the Printer List, you can quit Print Center or Printer Setup Utility. UNIX/Linux Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Some printer driver packages are available on the drivers CD. The User’s Guide in each package gives detailed instructions for installing and using printers in UNIX and Linux environments. All the printer driver packages support local printing using a parallel connection. The driver package for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations. Verify printer setup Printing a menu settings page Print a menu settings page to review the default printer settings and to verify that printer options are installed correctly. Note: For more information about using the printer operator panel and changing menu settings, refer to the publications CD. 1 Make sure the printer is on. 2 Press Menu until you see Utilities Menu, and then press Select. 3 Press Menu until you see Print Menus, and then press Select to print the page. The message Printing Menus appears on the display. 4 Verify the options you installed are correctly listed under “Installed Features.” If an option you installed is not listed, turn the printer off, unplug the power cord, and reinstall the option. 5 Verify the amount of memory installed is correctly listed under “Printer Information.” 6 Verify the paper trays are configured for the sizes and types of paper you loaded. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page

also provides important information that helps you configure for network printing. Note: If an optional MarkNet print server is installed, you see Print Net1 Setup on the display. 1 Make sure the printer is on. 2 Press Menu until you see Utilities Menu, and then press Select. 3 Press Menu until you see Print Net Setup, and then press Select. The network setup page prints and the printer returns to Ready status. 4 Check the first section on the network setup page and confirm that Status is “Connected.” If Status is “Not Connected,” your LAN drop may not be active or your network cable may be malfunctioning. Consult your network support person for a solution, and then print another network setup page to verify that you are connected to your network. Configure for TCP/IP If you have TCP/IP available on your network, we recommend that you assign an IP address to the printer. Assigning a printer IP address If your network is using DHCP, an IP address is automatically assigned after you connect the network cable to the printer. 1 Print a network setup page. 2 Look for the address under the “TCP/IP” heading on the network setup page. 3 Go to Verify printer setup on page 3 and begin with step 2. Note: You can find instructions for other methods of setting the IP address in the online documentation on the drivers CD that shipped with your printer. Launch the CD, and then click View Documentation Network Printer Install. If your network is not using DHCP, then you must manually assign an IP address to the printer. One of the easiest ways is to use the operator panel: 1 Press Menu until you see Network Menu, and then press Select. 2 Press Menu until you see Standard Network, and then press Select. Standard Network appears if you purchased a printer with a network port on the printer system board. If you have a MarkNet™ print server installed in the option card slot, you see Network Option 1. 3 Press Menu until you see Std Net Setup (or Network 1 Setup), and then press Select. 4 Press Menu until you see TCP/IP, and then press Select. 5 Press Menu until you see Set IP Address, and then press Select. 6 Change the address by pressing Menu to increase or decrease each number. Press Select to move to the next segment. Press Select when you are finished. The message Saved appears briefly. 7 Press Menu until you see Set IP Netmask, and then press Select. 8 Repeat step 6 to set the IP Netmask. 9 Press Menu until you see Set IP Gateway, and then press Select. 10 Repeat step 6 to set the IP Gateway. 11 When you are finished, press Go to return the printer to the Ready state.

Verifying the IP settings 1 Print another network setup page. Look under the “TCP/IP” heading and make sure the IP address, netmask, and gateway are what you expected. 2 Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11). If the printer is active on the network, you should receive a reply. Install drivers for network printing After you have assigned and verified the TCP/IP settings, you are ready to install the printer drivers on each network computer. Windows In Windows environments, network printers can be configured for direct printing or shared printing. Both network printing methods require the installation of a printer driver. Supported printer drivers • Windows system printer driver • Custom printer driver System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD. Supported network printer ports • Microsoft IP port—Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 • Printer network ports—Windows 95/98/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 Note: Installing a custom driver will not replace the system driver. A separate printer object will be created and appear in the Printers folder. For basic printer functionality, you can install a system printer driver. The system printer driver presents a consistent user interface for use with all the printers on your network. However, using a custom printer driver provides enhanced printer features and functionality, such as printer status alerts. Follow the steps for your printing configuration and operating system to configure your network printer: Direct printing using Windows 98SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 To install a custom printer driver and network port: 1 Insert the drivers CD. If the CD does not auto launch, click Start
Run, and then type D:\Setup.exe in the Run dialog box. 2 Click Install Software. Operating system Go to page... Windows 5 Macintosh 8 UNIX/Linux 9 NetWare 9 Printing configuration Operating system Direct • Printer is connected directly to the network using a network cable, such as Ethernet. • Printer drivers are typically installed on each network computer. Windows 98SE/Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Windows 95 and Windows 98 (first edition) Shared • Printer is connected to one of the computers on the network using a local cable, such as USB. • Printer drivers are installed on the computer attached to the printer. During driver installation, the printer is set up to be “shared” so that other network computers can print to it. Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003

3 Click Printer and Software. 4 Click Agree to accept the license agreement. 5 Select Suggested, and then click Next. The Suggested option is the default installation for local and network-attached setup. If you need to install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on your screen. 6 Select Network Attached, the printer manufacturer, and then click Next. 7 Select the printer you are setting up, and then click Next. 8 Select Add Port. 9 Select Lexmark Enhanced TCP/IP Port.Select TCP/IP Network Port, and then click Add. 10 Enter the information to create the port. a Enter a port name. This can be any name that you associate with the printer, such as Color1-lab4. After the port is created, this name appears in the list of available ports. Note: If you don’t know the IP address, print a network setup page and look under the TCP/IP heading. For help, see “Printing a network setup page” on page 3 and “Verifying the IP settings” on page 5. b Enter the IP address in the text box. If you don't know the IP address, print a network setup page and look under the TCP/ IP heading. Refer information on printing a network setup page, see “Printing a network setup page” on page 3. 11 Click Finished. 12 Print a test page to verify printer installation. Direct printing using Windows 95 and Windows 98 (first edition) For information about Windows 95 and Windows 98 (first edition) direct printing, refer to the User’s Guide on the publications CD. Shared printing from a server using Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 After connecting your printer to a Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 computer (which will act as a server), follow these steps to configure your network printer for shared printing: Step 1: Install a custom printer driver 1 Insert the drivers CD. If the CD does not auto launch, click Start
Run, and then type D:\Setup.exe in the Run dialog box. 2 Click Install Software. 3 Click Printer and Software. 4 Click Agree to accept the license agreement. 5 Select Suggested, and then click Next. 6 Select Local Attached,and then click Finish. 7 Select the port you are using to connect the printer to the computer, and then click Next. 8 Click Done. 9 Print a test page to verify printer installation. Step 2: Share the printer on the network 1 Click Start Settings Printers. 2 Select the printer you just created. 3 Click File Sharing. 4 Check the Shared check box, and then enter a name in the Shared Name text box. 5 In the Alternate Drivers section, select the operating systems of all the network clients that will print to the printer. 6 Click OK. Note: If you are missing files, you may be prompted to provide the server operating system CD.

7 Check the following to make sure the printer was successfully shared. – The printer object in the Printers folder now has a shared indicator. For example, in Windows NT 4.0, a hand appears under the printer object. – Browse Network Neighborhood. Find the host name of the server and look for the shared name you assigned to the printer. Step 3: Install the printer driver (or subset) on network clients Using the point and print method Note: This method is usually the best use of system resources. The server handles driver modifications and the print job processing. This lets network clients return to applications much faster. With this method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer. 1 On the Windows desktop of the client computer, double-click Network Neighborhood. 2 Locate the host name of the server computer, and then double-click the host name. 3 Right-click the shared printer name, and then click Install. 4 Wait a few minutes for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers folder. The time this takes varies based on network traffic and other factors. 5 Close Network Neighborhood. 6 Print a test page to verify printer installation. Using the peer-to-peer method With this method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing. 1 Click Start Settings Printers. 2 Click Add Printer to launch the Add Printer wizard. 3 Click Network Print Server. 4 Select the network printer from the Shared printers list. If the printer is not listed, enter the path of the printer in the text box. The path will look similar to the following: \\\ Note: If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, then you will need to provide a path to available drivers. The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process. 5 Click OK. 6 Select whether you want this printer to be the default printer for the client, and then click Finish. 7 Print a test page to verify printer installation.

Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to your UNIX or Macintosh computers. A PostScript Printer Description (PPD) file must be installed on each computer used to print to a network printer. In addition, the computer must also have either a desktop printer (Mac OS 8.6 to 9.x) or a print queue in Print Center (Mac OS X). A print queue can be created either through AppleTalk or IP Printing. Follow the instructions for your operating system to install a PPD file and create a desktop printer or print queue. Mac OS 8.6 to 9.x Step 1: Install a custom PPD file Note: Installing the custom PPD is required only if this is the first time the printer has been set up. If the printer was previously installed, go on to Step 2: Create a desktop printer. 1 Insert the drivers CD into your CD-ROM drive. 2 Double-click Classic. 3 Double-click the Installer icon. 4 Select the language of your operating system, and then click OK. 5 Click Install to install the PPD file for your printer. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 If you have a routed network, select the default zone from the list. If you don’t know which zone to select, look on the Network Setup page under AppleTalk for Zone. 3 Select the new printer from the list. 4 If you don’t know which printer to select, look on the Network Setup page under the AppleTalk heading to find the default name of the printer. 5 Click Create. 6 Make sure there is an icon next to the printer name in the Chooser. 7 Close the Chooser window. 8 Verify printer installation. a Click the desktop printer icon you just created. b Choose Printing
Change Setup. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for your printer, then printer setup is complete. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is not correct for your printer, repeat “Step 1: Install a custom PPD file” on page 8. Mac OS X Step 1: Install a custom PPD file 1 Insert the drivers CD. Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer. 2 Double-click the installer package for your printer. 3 On the Authorization screen, choose Click the lock to make changes. 4 Enter your password, and then click OK. 5 Click Continue on the Welcome screen and again after you view the Readme file. 6 Click Continue after you view the license agreement, and then click Agree to accept the terms of the agreement. 7 Select a Destination, and then click Continue. 8 On the Easy Install screen, click Install. All the necessary software is installed on your computer. 9 Click Close when installation is complete.

Step 2: Create a print queue in Print Center or Printer Setup Utility Using AppleTalk Follow these steps to create a print queue using AppleTalk. To create an IP print queue, see “Using IP Printing” on page 9. 1 Open Finder, click Applications, and then click Utilities. 2 Double-click Print Center or Printer Setup Utility. 3 Choose Add Printer from the Printers menu. 4 Choose AppleTalk from the pop-up menu. Note: If you don’t know which zone or printer to select, look on the network setup page under the AppleTalk heading. 5 Select the AppleTalk zone from the list. 6 Select the new printer from the list, and then click Add. 7 Verify printer installation: a Open Finder, click Applications, and then click TextEdit. b Choose Print from the File menu. c Choose Summary from the Print Panel menu. d Do one of the following: – If the PPD file displayed in the Summary window is correct for your printer, then printer setup is complete. – If the PPD file displayed in the Summary window is not correct for your printer, delete the printer from printer list in Print Center or Printer Setup Utility and repeat “Step 1: Install a custom PPD file” on page 8. Using IP Printing Follow these steps to create a print queue using IP Printing. To create an AppleTalk print queue, see “Using AppleTalk” on page 9. 1 Open Finder, click Applications, and then click Utilities. 2 Double-click Print Center or Printer Setup Utility. 3 Choose Add Printer from the Printers menu. 4 Choose IP Printing from the pop-up menu. 5 Enter the IP address or the printer DNS name in the Printer’s Address box. 6 Choose the printer manufacturer from the Printer Model pop-up menu. 7 Select the new printer from the list, and then click Add. 8 Verify printer installation: a Open Finder, click Applications, and then click TextEdit. b Choose Print from the File menu. c Choose Summary from the Print Panel menu. d Do one of the following: – If the PPD file displayed in the Summary window is correct for your printer, then printer setup is complete. – If the PPD file displayed in the Summary window is not correct for your printer, delete the printer from printer list in Print Center or Printer Setup Utility and repeat “Step 1: Install a custom PPD file” on page 8. UNIX/Linux Your printer supports both UNIX and Linux network environments. For the latest information about installing a network printer in a UNIX or Linux environment, click View Documentation on the drivers CD. NetWare Your printer supports both Novell Distributed Print Services (NDPS) and regular queue-based NetWare environments. For the latest information about installing a network printer in a NetWare environment, launch the drivers CD and click View Documentation.

Page 1 of 2 Print media guide The printer supports the following standard print media sizes. The Universal setting lets you select custom sizes up to the maximum specified. Print media Source A4 (210 x 297 mm) A5 (148 x 210 mm) JIS B5 (182 x 257 mm) Statement (5.5 x 8.5 in.) Letter (8.5 x 11 in.) Folio (8.5 x 13 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) Universal (5.5 x 8.27 in. to 8.5 x 14 in.) Universal (2.75 x 5 in. to 9.01 x 14 in.) Universal (5.83 x 7.17 in. to 8.5 x 14 in.) Plain paper 1, 2 Grain long (Light): 60–74.9 g/m2 (16–19.9 lb bond) Grain long (Normal): 75–119.9 g/m2 (20–31.9 lb bond) Grain long (Heavy): 120–176 g/m2 (32–47 lb bond) 500 7 • • • • • • • • • • 2000 8 • • • • • • MPF 9 • • • • • • • • • • • Card stock 2 Upper limit, grain long: Index Bristol: 163 g/m2 (90 lb) Tag: 163 g/m2 (100 lb) Cover: 176 g/m2 (65 lb) Upper limit, grain short: Index Bristol: 199 g/m2 (110 lb) Tag: 203 g/m2 (125 lb) Cover: 216 g/m2 (80 lb) 500 • • • • • • • • • • MPF • • • • • • • • • • • Transparency 161–169 g/m2 (43–45 lb bond) 500 • • MPF • • Glossy paper Gloss Book, grain long: 88–176 g/m2 (60–120 lb book) Gloss Cover, grain long: 162–176 g/m2 (60–65 lb cover) 500 • • • • • • • • • • 2000 • • • • • • MPF • • • • • • • • • • • Labels Paper: 3 180 g/m2 (48 lb bond) Dual-Web: 3180 g/m2 (48 lb bond) Polyester: 220 g/m2 (59 lb bond) Vinyl: 3, 4 300 g/m2 (92 lb bond) 500 • • • • • • • • • • MPF • • • • • • • • • • • Integrated forms (labels) 5 Pressure sensitive area: 140–175 g/m2 Paper base (grain long): 75–135 g/m2 (20–36 lb bond) 500 • • • • • • • • • • MPF • • • • • • • • • • • Envelope 6 60–105 g/m2 (16–28 lb bond) MPF 7¾ Envelope (3.875 x 7.5 in.) DL Envelope (110 x 220 mm) 9 Envelope (3.875 x 8.9 in.) C5 Envelope (162 x 229 mm) 10 Envelope (4.12 x 9.5 in.) B5 Envelope (176 250 mm) Other Envelope (98.4 x 162 mm to 176 x 250 mm) 1 Paper less than 75 g/m2 (20 lb) is limited to simplex only at less than 60% relative humidity and is not supported in duplex. The duplex option supports the same weights and types as the printer except for paper 60–74.9 g/m2 (16–19.9 lb) grain long bond, A5 cardstock, envelopes, transparencies, vinyl labels, and polyester labels. 2 For 60–176 g/m2 (16–65 lb) paper, grain long fibers are recommended. For papers heavier than 176 g/m2 (65 lb), grain short is preferred. 3 Multipurpose feeder weights differ: • Paper: 199 g/m2 (53 lb) • Dual-Web: 199 g/m2 (53 lb) • Vinyl: 260 g/m2 (78 lb liner) 4 Vinyl labels are supported only when printing environments and media are 20–32.2°C (68–90°F). 5 Pressure sensitive area must enter the printer first. 6 Sulfite, wood-free, or up to 100% cotton bond. • 100% cotton content maximum weight is 90 g/m2 (24 lb) bond. • 28 lb bond envelopes are limited to 25% cotton content. 7 500-sheet tray 8 2000-sheet tray 9 Multipurpose feeder

Page 2 of 2 Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf rather than directly on the floor. • If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl. • Do not place anything on top of paper packages. Avoiding paper jams The following hints can help you avoid paper jams: • Do not remove paper trays while a job is printing. Wait for a Load Tray or Ready message before you remove the tray. • Use only recommended paper. • Do not load wrinkled, creased, or damp paper. • Flex, fan, and straighten paper before you load it. • Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed the maximum height indicated. • Push all trays firmly into the printer after loading them. • Make sure the guides in the trays are properly positioned for the size paper you have loaded. • Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock. • We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional mailbox or optional finisher. These specialty media types should be sent to the standard bin. • If an optional finisher or mailbox is attached to your printer, make sure the printer and option are correctly aligned. Refer to the Setup Guide that came with your printer or option for alignment instructions. • Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly attached. Refer to the Setup Guide for more information. • If a jam should occur, clear the entire paper path.

Page 1 of 6 Clearing jams guide Access doors and trays When a paper jam occurs, the jam number will appear on line one of the operator panel and the number of pages jammed will appear on line two. The following illustrations show areas in the printer where jams can occur. Area A Multipurpose feeder 200 Paper Jam 250 Paper Jam Area B Left access door (beside Tray 1) 200 Paper Jam Area C Paper input options: 500-sheet drawer or 2000-sheet drawer 24 Paper Jam Areas 1–6 Finisher 28 Paper Jam Area M Mailbox or output expander 27 Paper Jam Area L Upper right access door (redrive area) 201 Paper Jam 202 Paper Jam Area K Lower right access door (fuser area) 201 Paper Jam 202 Paper Jam Area J Duplex tray 230 Paper Jam Area D Front access door 201 Paper Jam Area T1 Standard tray (Tray 1) 200 Paper Jam Area E Duplex mechanism 230 Paper Jam Area T Paper input options: 500-sheet drawer or 2000-sheet drawer 24 Paper Jam

Page 2 of 6 Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2xx Paper Jam and a message to clear certain printer areas. After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing. Area A 1 If you are using the multipurpose feeder, release the levers on each side of the feeder to open it flat. 2 Press the pick assembly release lever and remove all media and jams. 3 Return the feeder to its working position and reload your media. Paper jam message Check Areas... What to do… 200 Paper Jam (Tray 1 and left access door beside tray 1) A, B, T1 Follow the instructions for clearing Area A, Area B, and Area T1. If the jam message persists, paper may be caught in the image transfer unit. Refer to the User’s Reference located on the publications CD for information about clearing this type of jam. 201 Paper Jam (Fuser area) D, K, L Follow the instructions for clearing Area D, Area K, and Area L. If the jam message persists, paper may be caught in the fuser.See “Clearing fuser jams” on page 6 for instructions. 202 Paper Jam (Fuser area) K, L Follow the instructions for clearing Area K and Area L. If the jam message persists, paper may be caught in the fuser. See “Clearing fuser jams” on page 6 for instructions 230 Paper Jam (Duplex area) E, J Follow the instructions for clearing Area E and Area J. 24 Paper Jam (Trays 2–4) C, T Follow the instructions for clearing Area C and Area T. 250 Paper Jam (Multipurpose feeder) A Follow the instructions for clearing Area A. 27 Paper Jam (Mailbox or output expander) M Follow the instructions for Clearing mailbox or output expander jams (Area M). 28 Paper Jam (Finisher) 1, 2, 3, 4, 5, 6 Follow the instructions for Clearing finisher jams (Areas 1–6) .

Page 3 of 6 Area B 1 Open the left access door. 2 Pull down the lever until it stops. 3 Remove all visible media. Note: Remove any torn media from the printer. 4 Return the lever to its upright position. 5 Close the door. Note: Open Tray 1 and make sure the entire media stack is pushed all the way down into the tray. Area C 1 If you have one or more optional 500-sheet drawers: a Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray. b Close the door. 2 If you have an optional 2000-sheet drawer: a Open the 2000-sheet drawer access door. Pull the jam down and out of the rollers. b Close the door. Area D 1 Open the front access door. 2 Hold down the lever in the upper left corner. Remove jams in the rollers under the image transfer unit.

Page 4 of 6 Area T1 1 If clearing Area B did not clear your jam, then carefully open tray 1. Remove any jams. Note: Make sure the paper is pushed all the way down into the tray. 2 Close tray 1. Area E 1 Pull the duplex mechanism completely out. Look inside and remove any paper caught in the rollers. Also, look up inside, as some jams may be above the rollers. 2 Reinstall the duplex mechanism in the printer. Area T 1 If you cannot clear all the 500-sheet drawer jams from Area C: a Carefully open trays 2 through 4 (all 500-sheet trays) and remove jams. Note: Make sure the paper is pushed all the way down into the tray. b Close trays 2 through 4. 2 If you cannot clear the 2000-sheet drawer jam from Area C: a Open the 2000-sheet drawer. Note: Any image printed will not be fused to the page. b Remove any jams, and then close the 2000-sheet drawer. Area J 1 Remove the duplex tray. 2 Remove any jams and then reinstall the tray.

Page 5 of 6 Area K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers and then close the door. Clearing mailbox or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox or output expander. 2 Pull the jam straight out, and then close the door.

Page 6 of 6 Clearing fuser jams 1 Clear the paper path. If the jam error message persists, go on to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The fuser assembly may be hot. Let it cool before continuing. 3 Pull down the latches. They slide toward the center to release the fuser. 4 Pull the fuser out of the printer, and set it on a clean, flat surface. 5 Unsnap the housing and set it aside. 6 Lift up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 10 Slide the latches out, and then pull up to refasten them. 11 Close the doors. Clearing image transfer unit jams Refer to the User’s Reference located on the publications CD for information about clearing this type of jam. Clearing finisher jams (Areas 1–6) Refer to the Finisher Setup & User’s Guide for instructions on clearing finisher jams. If you still need help 1 Turn the printer off and then back on. 2 Contact your administrator or Help desk if you need more assistance.

Page 1 of 4 Print quality guide You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. Use the following table to find solutions to print quality problems. Symptom Cause Solution Repeating defects Either the print cartridges are defective, the image transfer unit and transfer roller are defective, or the fuser is defective. Marks occur repeatedly only in one color and multiple times on a page: • Replace the cartridge if the defects occur every: – 48 mm (1.9 in.) – 97 mm (3.8 in.) Marks occur down the page repeatedly in all colors: • Replace the transfer roll if the defects occur every 60 mm (2.4 in.) • Replace the image transfer unit if the defects occur every 101 mm (4 in.) • Replace the fuser if the defects occur every 148 mm (5.8 in.) Marks occur on every third or sixth page in any color: • Replace the image transfer unit. Color misregistration Color has shifted outside of the appropriate area or has been superimposed over another color area. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Adjust the Color Alignment under the Utilities Menu. 3 Align the image transfer unit. White or colored line Either the print cartridges are defective, the image transfer unit and transfer roller are defective, or the fuser is defective. 1 Replace the color print cartridge causing the line. 2 If you still have the problem, replace the image transfer unit and transfer roller. 3 If you still have the problem, replace the fuser. Streaked horizontal lines The print cartridges, the transfer roller, image transfer unit, or fuser may be defective, empty, or worn. Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE

Page 2 of 4 Streaked vertical lines • Toner is smeared before fusing to the paper. • The print cartridge is defective. • If paper is stiff, try feeding from another tray. • Replace the color print cartridge causing the streaks. Print irregularities • Paper has absorbed moisture due to high humidity. • You are using paper that does not meet the printer specifications. • The image transfer unit and transfer roller are worn or defective. • The fuser is worn or defective. • Load paper from a fresh package in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer’s paper type, paper texture, and paper weight settings match the type of paper you are using. • Replace the image transfer unit and transfer roller. • Replace the fuser. Print too light • The Toner Darkness setting is too light. • You are using paper that does not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more than one printer. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Perform a Color Adjust in the Utilities Menu. • Load paper from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. • Make sure the printer’s paper type, paper texture, and paper weight settings match the type of paper you are using. • Replace the print cartridges. Print too dark • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Transparency print quality is poor (Print has inappropriate light or dark spots, toner is smeared, horizontal or vertical light bands appear, or color does not project.) • You are using transparencies that do not meet the printer specifications. • The Paper Type setting for the tray you are using is set to something other than Transparency. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type setting is set to Transparency. Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE

Page 3 of 4 Toner specks • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn or defective. • Toner is in the paper path. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. Toner rubs off the paper easily when you handle the sheets • The Type setting is wrong for the type of paper or specialty media you are using. • The Texture setting is wrong for the type of paper or specialty media you are using. • The Weight setting is wrong for the type of paper or specialty media you are using. • The fuser is worn or defective. • Change Paper Type to match the paper or specialty media you are using. • Change Paper Texture from Normal to Smooth or Rough. • Change Paper Weight from Plain to CardStock (or other appropriate weight). • Replace the fuser. Gray background • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Uneven print density • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • Replace the print cartridges. • Replace the transfer roller. • Replace the image transfer unit. Ghost Images Toner level is low in the print cartridges. • Make sure the Paper Type setting is correct for the paper or specialty media you are using. • Replace the print cartridges. Clipped images (Some of the print is cut off on the sides, top, or bottom of the paper.) Guides in the selected tray are set for a different size paper than what is loaded in the tray. Move the guides in the tray to the proper positions for the size loaded. Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE

Page 4 of 4 Incorrect margins • Guides in the selected tray are set for a different size paper than what is loaded in the tray. • Auto size sensing is set to off, but you loaded a different size paper in a tray. For example, you inserted A4 size paper into the selected tray but did not set the Paper Size to A4. • Move the guides in the tray to the proper positions for the size loaded. • Set the Paper Size to match the media in the tray. Skewed print (Print is inappropriately slanted.) • Guides in the selected tray are not in the correct position for the paper size loaded in the tray. • You are using paper that does not meet the printer specifications. • Move the guides in the tray to the proper positions for the size loaded. • Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. Refer to Paper and specialty media specifications in the User’s Guide on the publications CD. Blank pages • One or more print cartridges are defective or empty. • Replace the defective print cartridges. Solid color pages • The print cartridges are defective. • Your printer requires servicing. • Replace the print cartridges. • Call for service. The paper curls badly once it prints and exits to a bin • The Type, Texture, and Weight settings are not appropriate for the type of paper or specialty media you are using. • The paper has been stored in a high humidity environment. • Change Paper Type, Paper Texture, and Paper Weight to match the paper or specialty media loaded in the printer. • Load paper from a fresh package. • Store paper in its original wrapper until you use it. • Refer to Storing paper in the User’s Guide on the publications CD. Symptom Cause Solution

Moving guide Follow these guidelines to move the printer within the office or to prepare the printer for shipment. Warning: Follow these guidelines to avoid injuring yourself or damaging the printer. • Always use at least two people to lift the printer. • Always turn off the printer using the power switch. • Disconnect all cords and cables from the printer before attempting to move the printer. • Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the printer's warranty. • Damage to the printer caused by improper moving is not covered by the printer's warranty. Moving the printer within the office The printer can be safely moved from one location within an office to another following these precautions: • The printer must remain in an upright position. • Any cart used to move the printer should have a surface able to support the full footprint of the printer. • Severe jarring movements may cause damage to the printer and must be avoided. Preparing the printer for shipment To transport the printer by vehicle or by commercial carrier, the printer must be repackaged for shipment using the proper packaging. The printer package must be securely fastened to its pallet. Do not use a shipping or transport method that requires the printer to be shipped without a pallet. The printer must stay upright throughout the shipment. If you do not have all the original packaging, contact your local service representative to order the repackaging. Additional instructions for repackaging the printer are provided in the repackaging Kit.

Infoprint Color 1454 & 1464 Help guide Publication No. G510-4097-00 Overall, how satisfied are you with the information in this book? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Overall satisfaction h h h h h How satisfied are you that the information in this book is: Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h h h h Please tell us how we can improve this book: Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name Address Company or Organization Phone No.

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