Intelligent Motion Systems MDM17Plus Specification Sheet

DESCRIPTION The MDrive17Plus Microstepping high torque integrated motor and step and direction driver is ideal for designers who want the simplicity of a motor with on- board electronics. The integrated electron- ics of the MDrive17Plus eliminate the need to run motor cabling through the machine, reducing the potential for problems due to electrical noise. The unsurpassed smoothness and per- formance delivered by the MDrive17Plus Microstepping are achieved through IMS's advanced 2nd generation current con- trol. By applying innovative techniques to control current fl ow through the motor, resonance is signifi cantly dampened over the entire speed range and audible noise is reduced. The MDrive17Plus accepts a broad input voltage range from +12 to +48 VDC, deliv- ering enhanced performance and speed. Oversized input capacitors are used to minimize power line surges, reducing problems that can occur with long runs and multiple drive systems. An extended operating range of –40° to +85°C provides long life, trouble free service in demanding environments. The MDrive17Plus uses a NEMA 17 frame size high torque brushless step motor integrated with a microstepping driver, and accepts up to 20 resolution settings from full to 256 microsteps per full step, including: degrees, metric and arc minutes. These settings may be changed on-the-fl y or downloaded and stored in nonvolatile memory with the use of a simple GUI which is provided. This eliminates the need for external switches or resistors. Param- eters are changed via an SPI port. For use in environments where exposure to chemical, dust and liquids may occur, a sealed MDrive17Plus-65 Microstepping FEATURES • Highly Integrated Microstepping Driver and NEMA 17 High Torque 1.8° Brushless Step Motor • Advanced 2nd Generation Current Control for Exceptional Performance and Smoothness • Single Supply: +12 to +48 VDC • Cost Effective • Extremely Compact • 20 Microstep Resolutions up to 51,200 Steps Per Rev Including: Degrees, Metric, Arc Minutes • Optically Isolated Input Options: - Universal +5 to +24 VDC Signals, Sourcing or Sinking - Differential +5 VDC Signals • Automatic Current Reduction • Confi gurable: - Motor Run/Hold Current - Motor Direction vs. Direction Input - Microstep Resolution - Clock Type: Step and Direction, Quadrature, Step Up and Step Down, Clockwise and Counterclockwise - Programmable Digital Filtering for Clock and Direction Inputs • Available Options: - Long Life Linear Actuators** - Encoder: External Optical or Internal Magnetic - Integrated Planetary Gearbox - Control Knob for Manual Positioning - Linear Slide - IP65 Sealed Confi guration with M23 Circular Connector • 3 Rotary Motor Lengths Available • Setup Parameters May Be Switched On-The-Fly • Interface Options: - Pluggable Locking Wire Crimp1 - Pluggable Terminal Strip - 12.0” (30.5cm) Flying Leads • Graphical User Interface (GUI) for Quick and Easy Parameter Setup **Consult Factory for Availability. 1Not available with Differential Input option. www.imshome.com 17 TM MICROSTEPPING unit with 19-pin M23 circular connector meets IP65 specifi cations.1 The versatile MDrive17Plus Microstep- ping is available in multiple con fi g u ra tions to fi t various system needs. Rotary motor versions come in three lengths and may in- clude an encoder, control knob, planetary gearbox or linear slide. Long life Acme screw linear actuators** are also available. Numerous connector styles give you choices for the best fi t and features. Select from 12.0” (30.5cm) fl ying leads, pluggable terminal strip, locking wire crimp connec- tors1, and M23 circular connectors on IP65 sealed versions1. MDrivePlus connectivity has never been easier with options ranging from all-inclu- sive QuickStart Kits to individual inter- facing cables and mating connector kits to build your own cables. See pg 5. The MDrive17Plus is a compact, powerful and cost effective motion control solution that will reduce system cost, design and assembly time for a large range of brushless step motor applications. CONFIGURING The IMS Motor Interface software is an easy to in stall and use GUI for con fi g ur ing the MDrive17Plus from a computer's USB port. GUI access is via the IMS SPI Motor Interface available at www.imshome.com. The IMS SPI Motor Interface features: • Easy installation. • Automatic detection of MDrive version and communication confi guration. • Will not set out-of-range values. • Tool-tips display valid range setting for each option. • Simple screen interfaces. new

Holding Torque Detent Torque Rotor Inertia Weight (Motor+Driver) SINGLE LENGTH 32 oz-in / 22.6 N-cm 1.66 oz-in / 1.17 N-cm 0.00053 oz-in-sec2 / 0.038 kg-cm2 10.4 oz / 294.8 g DOUBLE LENGTH 60 oz-in / 42.4 N-cm 2.08 oz-in / 1.47 N-cm 0.00080 oz-in-sec2 / 0.057 kg-cm2 12.0 oz / 340.2 g TRIPLE LENGTH 74.9 oz-in / 52.9 N-cm 3.47 oz-in / 2.45 N-cm 0.00116 oz-in-sec2 / 0.082 kg-cm2 15.2 oz / 430.9 g MDrive17Plus MICROSTEPPING INPUT VOLTAGE (+V) Range +12 to +48 VDC Power supply current requirements = 2A (maximum) per MDrive17Plus. Actual power supply current will depend on voltage and load. ISOLATED INPUT Universal Voltage Range: +5 to +24 VDC Sourcing or Sinking Step Clock, Direction and Enable Differential Voltage Range: +5 VDC Clockwise and Counterclockwise MOTION Digital Filter Range 50 nS to 12.9 µS (10 MHz to 38.8 kHz) Clock Types Step/Direction, Quadrature, Step Up/Step Down, Clockwise/Counterclockwise Step Frequency 2 MHz Default / 5 MHz Max Resolution Number of Settings 20 Steps Per Revolution 200, 400, 800, 1000, 1600, 2000, 3200, 5000, 6400, 10000, 12800, 20000, 25000, 25600, 40000, 50000, 51200, 36000 (0.01 deg/µstep), 21600 (1 arc minute/µstep), 25400 (0.001mm/µstep) THERMAL Operating Temperature Heat Sink –40° to +85°C (non-condensing) Motor –40° to +100°C (non-condensing) STANDARD SPEC I FI CA TIONS SETUP PARAMETERS Function Range Units Default MHC Motor Hold Current 0 to 100 percent 5 MRC Motor Run Current 1 to 100 percent 25 MSEL Microstep Resolution 1, 2, 4, 5, 8, 10, 16, 25, 32, 50, 64, 100, 108, 125, 127, 128, 180, 200, 250, 256 µsteps per full step 256 DIR Motor Direction Override 0/1 — CW HCDT Hold Current Delay Time 0 or 2–65535 mSec 500 CLK TYPE Clock Type Step/Dir, Quadrature, Up/Down, CW/CCW — Step/Dir CLK IOF Clock and Direction Filter 50 nS to 12.9 µS (10 MHz to 38.8 kHz) nS ( MHz) 200 nS (2.5 MHz) USER ID User ID Customizable 1–3 characters IMS EN ACT Enable Active High/Low — High Optional encoder cables are available. MOTOR SPEC I FI CA TIONS All parameters are set using the supplied IMS SPI Motor Interface GUI and may be changed on-the-fl y. An optional Communication Converter is recommended with fi rst orders. ENCODER PIN ASSIGNMENTS DIFFERENTIAL ENCODER with locking connector feature SINGLE-END ENCODER Pluggable Interface Function Function Pin 1 No Connect Ground Pin 2 +5 VDC Input Index Pin 3 Ground Channel A Pin 4 No Connect +5 VDC Input Pin 5 Channel A – Channel B Pin 6 Channel A + Pin 7 Channel B – Pin 8 Channel B + Pin 9 Index – Pin 10 Index + Internal Encoder External Encoder An internal differential encoder option is available on MDrive17Plus Microstepping regular and IP65 sealed versions. See Wire/Pin Assignments on the following page for connection details.

P1: I/O & POWER CONNECTOR Pluggable Terminal Strip Flying Leads Wire Colors Pluggable Locking Wire Crimp** Function Universal Input Differential Input Clockwise/Counterclockwise Pin 1 White Pin 3 Optocoupler Reference CW + Pin 2 — — No Connect No Connect Pin 3 Orange Pin 4 Step Clock Input CW – Pin 4 Blue Pin 6 CW/CCW Direction Input CCW – Pin 5 Brown Pin 5 Enable Input CCW + Pin 6 Black Pin 1 Power Ground Power Ground Pin 7 Red Pin 2 +V (+12 to +48 VDC) +V (+12 to +48 VDC) Pin 7 +5 VDC Output 12-pin pluggable locking wire crimp connector not available with Differential Input. Pin 8 SPI Clock Pin 9 Communications Ground Pin 10 SPI Master Out – Slave In Pin 11 SPI Chip Select Pin 12 SPI Master In – Slave Out WIRE/PIN ASSIGNMENTS — MDrive17Plus Microstepping P1: I/O, POWER & COMM CONNECTOR M23 Circular (Male) Function Pin 1 Optocoupler Reference Pin 2 Enable Input Pin 6 +V (+12 to +48 VDC) Pin 8 SPI Master Out – Slave In Pin 9 SPI Chip Select Pin 10 +5 VDC Output Pin 11 Communications Ground Pin 12 Shell Connect Pin 13 CW/CCW Direction Input Pin 16 SPI Clock Pin 17 SPI Master In – Slave Out Pin 18 Step Clock Input Pin 19 Power Ground Pins below are No Connect unless populated for encoder option. Optional Internal Differential Encoder Pin 3 Index + Pin 4 Channel B + Pin 5 Channel B – Pin 7 Channel A + Pin 14 Index – Pin 15 Channel A – Plus-65 (sealed) Plus MOTOR PERFORMANCE — Speed-Torque Single Length Rotary Motor Double Length Rotary Motor Triple Length Rotary Motor Torque in Oz-In Torque in N-cm Speed in Full Steps per Second (RPM) 0 1000 2000 3000 4000 5000 6000 7000 (300) (600) (900) (1200) (1500) (1800) (2100) 50 60 40 30 20 10 0 35 42 28 21 14 7 24 VDC 48 VDC Torque in Oz-In Torque in N-cm Speed in Full Steps per Second (RPM) 0 1000 2000 3000 4000 5000 6000 7000 (300) (600) (900) (1200) (1500) (1800) (2100) 50 60 40 30 20 10 0 24 VDC 48 VDC 42 35 28 21 14 7 Torque in Oz-In Torque in N-cm Speed in Full Steps per Second (RPM) 0 1000 2000 3000 4000 5000 6000 7000 (300) (600) (900) (1200) (1500) (1800) (2100) 50 60 40 30 20 10 0 35 42 28 21 14 7 24 VDC 48 VDC P2: COMM CONNECTOR (SPI)** 10-Pin IDC Function Pin 1 No Connect Pin 2 No Connect Pin 3 No Connect Pin 4 SPI Chip Select Pin 5 Communications Ground Pin 6 +5 VDC Output Pin 7 SPI Master Out – Slave In Pin 8 SPI Clock Pin 9 No Connect Pin 10 SPI Master In – Slave Out **The 12-Pin Pluggable Locking Wire Crimp connector at P1 eliminates the P2 connector. P4: OPTIONAL INTERNAL DIFFERENTIAL ENCODER 10-Pin Wire Crimp Function Pin 1 Ground Pin 2 Channel A + Pin 3 Channel A – Pin 4 Channel B + Pin 5 Channel B – Pin 6 Index + Pin 7 Index – Pin 8 No Connect Pin 9 No Connect Pin 10 No Connect An optional encoder cable is available.

1.20 (30.4) 1.42 (36.1) 2.04* (51.8) Differential Encoder* . 1.22* (31.0) . Single-End Encoder 0.44 (11.2) P1 Ø 0.866 +0/-0.002 (Ø 21.996 +0/-0.051) Ø 0.1968 +0/-0.0005 (Ø 4.999 +0/-0.013) 1.68 SQ. (42.7 SQ.) 1.220 ±0.004 SQ. (31.0 ±0.1 SQ.) 4X M3x0.5 THREAD x0.15 MIN DEEP P4 0.20 (5.0) P1 Connector Option 2.30 (58.3) P2 1.19 (30.2) LMAX2 LMAX 0.177 ±0.002 (4.49 ±0.05) 0.08 (2.0) 0.94 ±0.02 (23.9 ±0.5) 0.59 ±0.02 (15.0 ±0.5) Connector Option MECHANICAL SPECIFICATIONS Dimensions in Inches (mm) MDrive17Plus Microstepping MDrive17Plus-65 Microstepping (sealed) Ø 0.866 +0/-0.002 (Ø 21.996 +0/-0.051) Ø 0.1968 +0/-0.0020 (Ø 4.999 +0/-0.051) 1.69 SQ. (42.9 SQ.) 1.220 ±0.004 SQ. (31.0 ±0.1 SQ.) 4X M3x0.5 THREAD x0.15 MIN DEEP 0.64 (16.3) 19-Pin M23 (Male) Motor Length LMAX LMAX2 Single 2.39 (60.71) 3.06 (77.72) Double 2.62 (66.55) 3.29 (83.57) Triple 2.96 (75.18) 3.63 (92.20) Sealed MDrive Lengths Inches (mm) Connector Ø 0.87 (Ø 22.1) P2 12.00 +1.0/-0.0 (304.8 +25.4/-0.0) P1 P1 Connector Options LMAX LMAX2 Motor Length SINGLE SHAFT, INTERNAL ENCODER, or LINEAR ACTUATOR CONTROL KNOB or EXTERNAL ENCODER Single 2.20 (55.9) 2.79 (70.9) Double 2.43 (61.7) 3.02 (76.7) Triple 2.77 (70.4) 3.37 (85.6) MDrive Lengths Inches (mm) Ø 0.97 (Ø 24.6) Control Knob 7-Pin Pluggable Clamp Type Terminal Strip Flying Leads 12-Pin Pluggable Locking Wire Crimp** P2 Connector Options 10-Pin IDC External Encoder LMAX2 Options P1 0.36 (9.1) 0.49 (12.5) 2.792 (70.9) LMAX2 LMAX 0.177 ±0.002 (4.49 ±0.05) 0.08 (2.0) 0.94 ±0.02 (23.9 ±0.5) 0.59 ±0.02 (15.0 ±0.5) 1.38 (35.1) 0.80 (20.3) 1.161 (29.5) P1 P2 No Connector** **12-Pin Pluggable Locking Wire Crimp connector at P1 eliminates the P2 connector. Connectivity details: www.imshome.com/cables_cordsets.html I/O & Power I/O & Power I/O, Power & Comm Comm I/O, Power & Comm P4 Internal Encoder P4 Option 10-Pin Pluggable Locking Wire Crimp Internal Encoder

Line Count 100 200 250 256 400 500 512 800 1000 Differential part# EAM EBM ECM EWM EDM EHM EXM EFM EJM CONNECTING QuickStart Kit For rapid design verifi cation, all-inclusive QuickStart Kits have com- munication converter, prototype development cable(s), instructions and CD for MDrivePlus initial functional setup and system testing. Communication Converters Electrically isolated, in-line con vert ers pre-wired with mating connec- tors to conveniently set/program communication parameters for a single MDrivePlus via a PC's USB port. Length 12.0' (3.6m). Mates to connector: 10-Pin IDC ............................................MD-CC300-001 12-Pin Wire Crimp .................................MD-CC303-001 19-Pin M23 (sealed version) ......................... MD-CC301-001 Prototype Development Cables Speed test/development with pre-wired mating connectors that have fl ying leads other end. Length 10.0' (3.0m). Mates to connector: 12-Pin Wire Crimp .................................PD12-1434-FL3 For IP65 sealed versions, single-ended cordsets are PVC jacketed with foil shield and unconnected drain wire. Length 13.0' (4.0m). 19-Pin M23 Straight Termination ..........................MD-CS100-000 Right Angle Termination......................MD-CS101-000 Mating Connector Kits Use to build your own cables. Kit contains 5 mating shells with pins. Cable not supplied. Manufacturer's crimp tool recommended. Mates to connector: 12-Pin Wire Crimp .................................CK-03 Kit contains 5 mating connectors that press fi t onto ribbon cable. Cable not supplied. 10-Pin IDC ............................................CK-01 ORDER INFORMATION — MDrive17Plus Microstepping OPTIONS Linear Actuator** The MDrive17Plus is offered with numerous linear actuator styles and options to satisfy a broad range of linear motion applications. Contact the factory for details or see: www.imshome.com/mdriveplus_linear_actuator.html External Encoder‡ External optical encoders, single-end or differential, are of- fered factory-mounted with the MDrive17Plus. All encoders come with an index mark. Refer to the table below. Optional encoder cables are available. Order separately. Single-end Cable (12.0"/30.5cm) .........ES-CABLE-2 Differential Locking Cable (6.0'/1.8mm) ...ED-CABLE-6 Internal Encoder Internal differential magnetic encoders with index mark are available with regular and IP65 sealed versions. An optional encoder cable, mating to the regular version's 10- pin wire crimp connector, is available. Order separately. Internal Encoder Cable (6.0'/1.8mm) ...ED-CABLE-JST10 Control Knob‡ The MDrive17Plus is available with a factory-mounted rear control knob for manual shaft positioning. Planetary Gearbox Effi cient, low maintenance planetary gearboxes are offered assembled with the MDrive17Plus. Refer to details and part numbers on the back cover. Linear Slide Integrated linear slides are available factory installed for precision linear movement. Screw leads are 0.1", 0.2", 0.5" or 1.0" of travel per rev. Slides are 12.0" (30.5cm) to 36.0" (91.44cm) long. Contact factory for custom lengths. Refer to separate datasheet or web site for complete details. PART NUMBERING CONNECTIVITY OPTIONS (inches/rev) A = 0.10” (2.54mm) B = 0.20” (5.08mm) C = 0.50” (12.7mm) D = 1.00” (25.4mm) –R Screw Lead Standard Screw Lengths 10", 12", 15", 18", 24" or 36" For Custom Lengths, Consult Factory Linear Slide Example: MDM1PSD17A4–RA10 adds a Linear Slide with 0.10" screw lead, 10" long to example #1. NOTE: 10" lengths only with A or B leads. 15" lengths only with A, B or C leads. 36" lengths only with D leads. –N –E Internal Encoder Control Knob Example: MDM1PSD17A4–ECM adds an internal 250-line count differential magnetic encoder with index mark to example #1. Example: MDM1PSD17A4–N adds a rear control knob for manual positioning to example #1. Not available with sealed –65 versions. –G Planetary Gearbox Example: MDM1PSD17A4–G1A2 adds a 1-stage planetary gearbox with 5.18:1 ratio to example #1. Add –F for optional NEMA flange. Refer to gearbox page for complete table of ratios and part numbers. – F Optional NEMA Flange Refer to internal encoder table above for line counts and part numbers. MDM S 17 4 – Example #1: Part Number MDM1PSD17A4 is an MDrive17Plus Microstepping with pluggable I/O & power interface, SPI communications with 10-pin IDC connector, and NEMA 17 single length motor. OPTION Plus base version P2: Communications D = SPI with 10-Pin IDC Connector Z = None. Used with 12-Pin Locking Wire Crimp in Position P1, which includes Communications. –E External Encoder OPTIONS Example: MDM1PSD17A4–EHL adds an external 500-line count differential optical encoder with index mark to example #1. Not available with sealed –65 versions. Refer to external encoder table above for line counts and part numbers. MDM2MSZ17 4 – Example #2: Part Number MDM2MSZ17B4 is an MDrive17Plus-65 Microstepping sealed with IP65 rating, 19-pin M23 I/O, power and communications circular connector, and NEMA 17 double length motor. OPTION P1: I/O, Power & Communications 19-Pin M23 Circular Connector For complete product specifications, see: www.imshome.com/mdriveplus_linear_actuator.html –L Linear Actuator** Motor A = Single Length & Linear Actuator** B = Double Length C = Triple Length Input Version 1 = Universal 5 = Differential P1: I/O & Power F = 12" Flying Leads P = Pluggable Clamp Type Terminal Strip C = 12-Pin Locking Wire Crimp (Includes I/O, Power & Comm) Not available with Differential Input Version Motor A = Single Length B = Double Length C = Triple Length **Consult Factory for Availability. QuickStart Kit details above Plus2-65 IP65 sealed K QuickStart Kit details above K ** Consult Factory for Availability. ‡ Not Available with Sealed –65 Versions. Connectivity details: www.imshome.com/cables_cordsets.html new new new Line Count 100 200 250 256 400 500 512 1000 1024 Single-End part# E1 E2 E3 EP E4 E5 EQ E6 ER Differential part# EAL EBL ECL EWL EDL EHL EXL EJL EYL

Dimensions in Inches (mm) Key DIN 6885-A-3x3x16mm Ctrg.DIN 332-DM3 *Gearbox without Flange †Gearbox with Flange 0.08 (2.0) Ø 0.315 +0/-0.0004 (Ø 8.0 +0/-0.009) Ø 0.984* or 0.866† (Ø 25.0* or 22.0†) +0/-0.002 (+0/-0.052) 0.984* (25.0) or 0.846† (21.5) k1 ±0.02 (±0.5) Ø 1.654 (Ø 42.0) 1.20 (30.5) M4 x 0.394 (10.0) Deep* M3 x 0.394 (10.0) Deep* Ø 1.26* (Ø 32.0) Ø 1.417* (Ø 36.0) 1.657 SQ. (42.1 SQ.) 1.22† (31.0) M3 x 0.276 (7.0) Deep† MDrive17Plus Permitted Output Torque (oz-in/Nm) Gearbox Effi ciency Maximum Backlash Output Side with Ball Bearing Maximum Load (lb-force/N) Weight (oz/g) Radial Axial Gearbox with Flange 1-STAGE 425/3.0 0.80 0.80° 36/160 11/50 14.3/406 14.8/420 2-STAGE 1062/7.5 0.75 0.85° 52/230 18/80 17.9/508 18.5/525 3-STAGE 2124/15.0 0.70 0.90° 67.5/300 25/110 18.5/525 22.2/630 Planetary Gearbox Parameters Gearbox Lengths Inches (mm) k1 GEARBOX* with FLANGE† 1-Stage 2.736 (69.5) 2.858 (72.6) 2-Stage 3.248 (82.5) 3.37 (85.6) 3-Stage 3.76 (95.5) 3.882 (98.6) © Intelligent Motion Systems, Inc. All Rights Reserved. REV060208 IMS Product Disclaimer and most recent product information at www.imshome.com. The MDrive17Plus is available with a Planetary Gearbox option developed to increase torque at lower speeds, enable better inertia matching and produce fi ner positional resolutions. These effi cient, low maintenance Planetary Gearbox come fully assembled with the MDrive and are offered in a large number of reduction ratios in 1-, 2- and 3-stage confi gurations. An optional NEMA Output Flange allows mounting the Planetary Gearbox to the load using a standard NEMA bolt circle. Planetary Gearbox may be combined with other MDrive17Plus options, however are unavailable with Linear Actuators. MDRIVE17PLUS WITH PLANETARY GEARBOX Ratios and Part Numbers Planetary Gearbox Ratio (Rounded) Part Number** 1-Stage 3.71:1 G1A1 1-Stage 5.18:1 G1A2 1-Stage 6.75:1 G1A3 2-Stage 13.73:1 G1A4 2-Stage 15.88:1 G1A5 2-Stage 18.37:1 G1A6 2-Stage 19.20:1 G1A7 2-Stage 22.21:1 G1A8 2-Stage 25.01:1 G1A9 2-Stage 26.85:1 G1B1 2-Stage 28.93:1 G1B2 2-Stage 34.98:1 G1B3 2-Stage 45.56:1 G1B4 3-Stage 50.89:1 G1B5 3-Stage 58.86:1 G1B6 3-Stage 68.07:1 G1B7 3-Stage 71.16:1 G1B8 3-Stage 78.72:1 G1B9 3-Stage 92.70:1 G1C1 3-Stage 95.18:1 G1C2 3-Stage 99.51:1 G1C3 3-Stage 107.21:1 G1C4 3-Stage 115.08:1 G1C5 3-Stage 123.98:1 G1C6 3-Stage 129.62:1 G1C7 3-Stage 139.14:1 G1C8 3-Stage 149.90:1 G1C9 3-Stage 168.85:1 G1D1 3-Stage 181.25:1 G1D2 3-Stage 195.27:1 G1D3 3-Stage 236.10:1 G1D4 3-Stage 307.55:1 G1D5 **Include optional planetary gearbox by adding –G plus 3 characters to the end of an MDrive part number. Intelligent Motion Systems, Inc. 370 North Main Street, P.O. Box 457 Marlborough, CT 06447 - U.S.A. Tel. +00 (1) 860 295-6102 - Fax +00 (1) 860 295-6107 e-mail: [email protected] http: //www.imshome.com U.S.A. SALES OFFICES Eastern Region Tel. 862 208-9742 - Fax 973 661-1275 e-mail: [email protected] Central Region Tel. 260 402-6016 - Fax 419 858-0375 e-mail: [email protected] Western Region Tel. 602 578-7201 e-mail: [email protected] IMS ASIA PACIFIC OFFICE 30 Raffl es Pl., 23-00 Caltex House, Singapore 048622 Tel. +65/6233/6846 - Fax +65/6233/5044 e-mail: [email protected] IMS EUROPEAN SALES MANAGEMENT 4 Quai Des Etroits 69005 Lyon, France Tel. +33/4 7256 5113 - Fax +33/4 7838 1537 e-mail: [email protected] IMS UK Ltd. Sanderson Centre, 15 Lees Lane Gosport, Hampshire PO12 3UL Tel. +44/0 2392-520775 - Fax +44/0 2392-502559 e-mail: [email protected] TECHNICAL SUPPORT Tel. +00 (1) 860 295-6102 - Fax +00 (1) 860 295-6107 e-mail: [email protected]