Intermec 6820 Operation & User’s Manual

Intermec Technologies Corporation Worldwide Headquarters Technical Communications Department 6001 36th Ave. W. 550 Second Street SE Everett, WA 98203 Cedar Rapids, IA 52401 U.S.A. U.S.A. www.intermec.com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. E 1997-2006 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. Throughout this manual, trademarked names may be used. Rather than put a trademark (™or ®) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement. There are U.S. and foreign patents pending. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

Document Change Record This page records changes to this document. The document was originally released as Revision A. Revision Letter Date Description of Change E 04/2004 Updated printer paper specifications in Chapter 1, “Introduction.” F 08/2004 Merged technical reference information into user guide to create a user manual. Added information about Bluetooth configuration, 600 Series Computers, 700 Series Comput- ers, and the 6820 Configuration Utility application for Windows 2000 and Windows XP operating systems. G 12/2004 Updated information for the Bluetooth shutdown timer. Added Appendix C, “Printer Fonts Test Print Jobs” to provide sample test font print jobs. H 05/2005 Includes Bluetooth information for the wall mount printer. J 11/2005 Included CK60 Handheld Computer information and instructions on disabling Active- Sync before using the 6820 Printer Configuration Utility. K 06/2006 Updated printer communications connector pin-out information, added warning about battery drainage and recoverey, included RoHS part numbers.

Contents Before You Begin xiii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Information xiii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Global Services and Support xiii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty Information xiii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Web Support xiii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone Support xiv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Who Should Read This Manual xiv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Documents xiv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the Printers 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery Options 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal Battery 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vehicle Battery 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fixed Mount Printer 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Portable Printer 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wall Mount Printer 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hinges on Printer Cover 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal Power Module 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Material Breakdown 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Caliber Breakdown 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Dimensions 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wall Mount Printers 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fixed Mount Printers 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Portable Printers 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Connections 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reset Button 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fixed Mount or Portable Printer 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wall Mount Printer 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Sales 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operation 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Check List 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Internal Battery 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Ribbon Cartridge 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2

Adjusting the Print Head Gap 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Paper Tray 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fixed Mount and Portable Printers 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wall Mount Printer 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading the Flat Paper Tray 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading the Compact Paper Tray 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Paper into Printer 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Positioning the Paper 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Pinfeed Holders 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the Paper 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting Computer in Terminal Holder 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting a 4000 Series or a 62XX Computer 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting a 61XX, a 600 Series, a 700 Series, or a CK60 Computer 24 . . . . . . . . . . . . . . . . Maintenance 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Guidelines 26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Cleaning 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Outside 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Inside 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing Old Ribbon Cartridge 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Mask Spring 29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Printer Settings 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protocol Selection Mode 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Mode 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the Autofeed 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the Bit Rate 32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Zero Print Option 32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the 6820 Printer Configuration Utility 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Font Modules 34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting to the Printer 35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4

Instructions for Windows 95 or Windows 98 36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation 36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration File Support 36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Utility Operation 36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the Program 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main Menu 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Printer Configuration 38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify Printer Configuration 41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Save Printer Configuration 44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Save Defaults to Printer 47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alpha Keyboard 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Instructions for Windows 2000 or Windows XP 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install the 6820 Printer Configuration Utility 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disconnect Bluetooth Adapter 53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disable Microsoft ActiveSync Serial Port Connections 53 . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Utility Operation 53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the Program 54 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Default Printer Settings 59 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Messages 59 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the Configuration Utility 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connect Bluetooth Adapter 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enable Microsoft ActiveSync Serial Port Connections 61 . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Code Definitions 63 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Code Definitions 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I/O Buffer 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print (image) Buffer 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Notations 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Printer Control Functions 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backspace 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Beeper 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Line 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carriage Return 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Form Feed 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Half-Speed Printing 66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Half-Speed Printing 66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Inactivity Time for Sleep Mode 66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line Feed 66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Perform Master Reset 67 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Print Position (absolute) 67 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Print Position (relative) 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Top-Down Printing 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Bottom-Up Printing 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Unidirectional Printing 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Unidirectional Printing 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Unidirectional (one line) Printing 69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Page Formatting Functions 69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page Length 69 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line Spacing 70 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Margins 71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Skip Over Perforation 71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Skip Over Perforation 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Character Style and Text Mode Functions 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Condensed Mode (compressed) 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Condensed Mode (compressed) 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Double-Strike Mode 73 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Double-Strike Mode 73 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Double-Wide (expanded) Mode (one-line-only) 73 . . . . . . . . . . . . . . . . . . . . Cancel Double-Wide (expanded) Print (one-line-only) 73 . . . . . . . . . . . . . . . . . . . Select Double-Wide (expanded) Mode 74 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Double-Wide (expanded) Mode 74 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Elite Pitch 74 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Emphasized Mode 74 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Emphasized Mode 74 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Define Intercharacter Space 75 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Italic Mode 75 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Italic Mode 75 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Master Select 75 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Pica Pitch 76 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Superscript Mode 76 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Subscript Mode 77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Subscript/Superscript Mode 77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Underline Mode 77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Underline Mode 77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tabs and Tab Setting Functions 77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Horizontal Tabs 77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vertical Tabs 78 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Character Sets and User-Defined Functions 80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single Byte Character Sets 80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Double-Byte Character Sets 80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-Byte Character Sets 81 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Defined Characters 83 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics Functions 88 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Eight-Pin Graphics Modes 88 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nine-Pin Graphics Modes 90 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page Layout for Fanfold Paper 92 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printable Area 92 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper End Detection 93 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bluetooth Adapter 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the Bluetooth Adapter 96 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bluetooth Adapter Indicators 97 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700 Series or CK60 Handheld Computer to 6820 Pass Through 97 . . . . . . . . . . . . 700 Series or CK60 Handheld Computer to Bluetooth Module Communication Interface 97 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bluetooth Adapter Power Management Flow 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Radio Power On/Off Mechanism 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Persistent Storage 99 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Behavior/Software Considerations 99 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Configuration 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bluetooth Performance 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostics Capabilities 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applications 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Qualification 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operation Resilience 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Specifications 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Temperature 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Altitude 102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vibration 102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpackaged Drop 102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terminal Inspection 102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety/Regulatory/Agency Requirements 102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Default Configuration 103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting and Diagnostics 105 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking the Power Source 106 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Self-Test Failure 106 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Mechanism Alignment 107 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications or Host Computer 108 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications Pin-Out Configurations 109 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 114 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Verifying the Printer Components 114 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Source Verification 114 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Verification 114 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications / Host Computer Verification 115 . . . . . . . . . . . . . . . . . . . . . . . Error Handling 115 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Run-Time Errors 115 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self-Test (POST) 116 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . POST Errors 116 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fatal Errors 117 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Self-Test Function Descriptions 118 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Boot Block Program Verification 118 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Program Verification 118 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Font Module Verification 118 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A2D Check 118 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nonvolatile Diagnostic Memory Verification 118 . . . . . . . . . . . . . . . . . . . . . . . . . . Nonvolatile Diagnostic Memory Update 118 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Detailed Printer Self-Test 119 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Initiating Self-Test 119 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terminating Self-Test 119 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Self-Test Report 119 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First Page of Self-Test 120 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sample First Page of Self-Test 121 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Second Page of Self-Test 122 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Self-Test Failure 122 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Troubleshooting Tips 123 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compatibility Issues 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Information 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nonvolatile Flash Storage 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Updating Diagnostic Information 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Diagnostic Information 126 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bluetooth Configuration Commands 131 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notation 132 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command 132 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Modes 133 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command and Control Modes 133 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Query Mode Commands 133 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Local Bluetooth Device Name 134 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Class of Device/Service Field 134 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Service Name 135 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectable On/Off: “ON” or “OFF” 135 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specify Page Scan Timing 135 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enable Discoverable 135 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specify Inquiry Scan Timing 136 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Encryption/Authentication: “PIN CODE” 136 . . . . . . . . . . . . . . . . . . . . . . . . Manage Security Modes 136 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Read Module Version 137 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Read Local Device Address 137 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Shutdown Timing 137 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clear Link Key Table 137 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Web Links 138 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cross-Reference Tables 139 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Codes and Escape Sequences 140 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A B

Single Character Control Code Definitions 147 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Escape Sequence Quick Reference 148 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Factory-Installed Printer Defaults 150 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Font Test Jobs 153 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Big 5 Traditional Chinese Character Set 154 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simplified Chinese Character Set 154 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IBM 437 Codepage Character Set 154 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Japanese (Shift JIS) Character Set 155 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Korean Character Set 155 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . International Character Set 155 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index Control Codes 158 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Index 161 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Files Index 167 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C I

xiii 6820 Series 80-Column Printer User’s Manual Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. This section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. WebSupport Visit the Intermec web site at www.intermec.com to download our current documents (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

xiv 6820 Series 80-Column Printer User’s Manual Telephone Support These services are available from Intermec Technologies Corporation. Service Description In the U.S.A. and Canada call 1-800-755-5505 and choose this option Order Intermec products S Place an order. S Ask about an existing order. 1 and then choose 2 Order Intermec media Order printer labels and ribbons. 1 and then choose 1 Order spare parts Order spare parts. 1 or 2 and then choose 4 Technical Support Talk to technical support about your Intermec product. 2 and then choose 2 Service S Get a return authorization number for authorized service center repair. S Request an on-site repair technician. 2 and then choose 1 Service contracts S Ask about an existing contract. S Renew a contract. S Inquire about repair billing or other service invoicing questions. 1 or 2 and then choose 3 Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact. Who Should Read This Manual This document is written for the person who is responsible for installing, configuring, and maintaining the 6820 Printer. This document provides you with information about the features of the 6820 Printer and how to install, configure, operate, maintain, access the programming capability, and troubleshoot it. Before you work with the 6820 Printer, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers. Document Title Part Number 6820 Printer Terminal Holder Upgrade Instructions 962-018-011 6820 Printer Installation Instructions 962-018-016 The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.

xv 6820 Series 80-Column Printer User’s Manual To downloaddocuments 1 Visit the Intermec web site at www.intermec.com. 2 Click Service & Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you want to download. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Introduction 1 The 6820 Printer is used in the route accounting industry to produce high-quality customer invoices, receipts, load reports, transfers, and other documents. A unique “sleep” feature saves energy when the printer is not printing, eliminating the ON/OFF switch. Data input is normally pro- vided by hand-held or mobile computers.

About the Printers S Fixed Mount Printer The fixed mount printer is mounted in motor vehicles or used in a settlement room. The terminal holder may be mounted on the printer or a remote dock can connect to the side of the printer. A deep paper tray, which holds up to 200 3-ply forms (about 2” or 5 cm thick) is un- der the printer mechanism. S Portable Printer The portable printer has a handle so that you can carry it. An optional internal battery permits operation without the use of an external power source. The terminal holder is an integral part of this printer. A shallow paper tray, which holds up to 50 3-ply forms (about an inch or 2.5 centimeters thick) is under the printer mechanism. S Wall Mount Printer The wall mount printer hangs on a mounting plate secured to a wall. Computers communicate with this printer through the remote terminal holder, remote dock, or vehicle dock. With no internal paper tray, pa- per is loaded from a separate paper tray (holds up to 2.5” or 6 cm of pa- per) or a box. The printer mechanism is permanently attached. Wall Mount Printer (with mounting plate and flat paper tray) Fixed Mount Printer (with 4000 Series/62XX Terminal Holder) Portable Printer (with 61XX Terminal Holder)

Battery Options The following battery options are available for the 6820 Printers. See “In- side Sales” for ordering information and part numbers. Internal Battery This battery (P/N: 317-075-001) allows the portable printer and some fixed mount printers to operate independently of other power sources. The 6820 Printer discharges the internal battery even when the printer is not is use. Over time, the internal battery can discharge to the point where the bat- tery is not recoverable. This issue is seen especially when the battery is new and the battery chemi- cal reactions are not fully formed or the printer has had only one charge cycle. When possible, plug the printer into an external charge source or discon- nect the battery when you store the printer for any length of time. Vehicle Battery A power cable provides power to the printer through a cable permanently installed in the vehicle.

Connectors Each printer has a dc power jack that connects the printer to a power source, such as the vehicle battery or an external power supply. Each printer communicates with a mobile computer through the 25-pin data communications connector (wall mount printer) or mobile computer socket (in terminal holder, remote terminal holder, or vehicle dock). FixedMountPrinter The dc power connector is on the bottom rear of the printer behind the printer terminal holder. The data communications socket is in either the printer terminal holder or a separate vehicle dock. Portable Printer The dc power connector is on the side of the printer beneath the printer terminal holder. The data communications socket is either in the printer terminal holder or a separate vehicle dock. Wall MountPrinter The dc power connector is on the bottom left of the printer. The data communications connector (25-pin socket) is on the bottom right. Data communications connector DC power connector Wall Mount Printer DC power connector DC power connector Portable Printer Mobile computer socket Mobile computer socket Fixed Mount Printer

Control Panel The printer control panel has four indicators in the top row and three but- tons in the bottom row. Three indicators blink when there is a problem. The three buttons adjust and align the paper. Indicators PAPER OUT The printer is out of paper. HEAD JAM The print head is jammed and cannot move. LOW BATT The internal battery voltage, the vehicle battery voltage, or the power module voltage is too low. Power This stays lit while the printer is in active mode, or awake. When the printer is in sleep mode, or without power, this is dark. Buttons FORM FEED Press this button to feed the paper into the printer mechanism or when the printer should advance to the next form. If the printer ran out of paper, press this button to initiate automatic paper loading. SET PAGE Press this button to signal the beginning of the page to the printer after you have made the appropriate paper adjustments; or to set the linefeed counter to zero and move the print head to its home posi- tion. In “Paper Out” conditions, press this button to clear the Paper Out error before printing can resume. LINE FEED Press this button to adjust the top of the paper to the next line. SET PAGE FORM FEED PAPER OUT HEAD JAM LOW BATT Power LINE FEED

Hinges on Printer Cover All printer covers are hinged to the printer. These hinges have a tension screw (turn clockwise to tighten, turn counterclockwise to loosen), should you need to adjust them. Internal Power Module The alternating current (ac) power module, or the ac foot, is available for fixed mount and portable printers — not for wall mount printers — and allows for ac operation. The ac foot is installed at the factory and is not an add-on option. Insert the power cord connector into the ac foot connector in the printer; then plug the cord into an ac outlet. This power cord can wrap around the ac foot when not in use. AC foot Plug on power cord (goes to ac outlet)

Paper Use of paper that matches the following specifications ensures optimum 6820 performance. Variation from these specifications, use of aged paper, or use of paper exposed to elements such as dirt or humidity may cause printing problems. The printer works with 1–3 ply carbonless paper that is single-edge glued and designed for sprocket feed. Standard paper size is 8.5 x 11” or 8.5 x 12” (241 x 305 mm international). Use 3-ply forms up to a maximum of 0.009 inch (0.23 mm) thick. A soft, flexible, rubber type cement applied to one perforation strip only is preferred. The resultant lamination should wrap around a 1-1/4 inch di- ameter roll without curl or wrinkle. Material Breakdown The following tables show the material broken down per ply: 14# CBF (Carbonless Back and Front) Target Under Over Basis Weight 14# 13.3 14.7 Caliper 2.9 2.6 3.2 Moisture 5.0 4.0 6.0 Smoothness (RS) 165 110 230 Smoothness (CB) 270 220 320 Brightness (Wht) 88 86 90 Colors available: White, Canary, Pink, Goldenrod, Blue, Green 15# CF (Carbonless Front) Target Under Over Basis Weight 15# 14.43 15.8 Caliper 3.0 2.5 3.2 Moisture 5.0 4.0 6.0 Smoothness (RS) 140 100 180 Smoothness (CF) 140 100 180 Brightness (Wht) 85 84 86 Colors available: White, Canary, Pink, Goldenrod, Blue, Green

16# CB (Carbonless Back) Target Under Over Basis Weight 16# 15.2 16.8 Caliper 3.3 2.8 3.8 Moisture 5.7 4.2 6.7 Smoothness (RS) 180 120 270 Smoothness (CB) 270 220 320 Brightness (Wht) 86 84 88 Opacity (Wht) 81 78.5 82 20# OCR Laser Bond Target Under Over Basis Weight 20# 15.2 16.8 Caliper 4.0 3.8 4.2 Moisture 3.8 4.7 5.0 Smoothness 140 100 170 Brightness (Wht) 94 82 N/A* Opacity (Wht) 85 84 N/A * Not Applicable CaliberBreakdown The following information show the caliber of forms broken down per ply: 1-Ply (20#) Targeted: 4.0 Maximum:4.2 2-Ply (15#and16#) Targeted: 6.3 Maximum:7.0 3-Ply (14#,15#,and16#) Targeted: 9.2 Maximum:10.2

Printer Dimensions Below are the three most common printer configurations: Wall MountPrinters See the 6820 Printer Installation Instructions P/N: 962-018-016 for Wall Mount assembly dimensions. Below are the width, height, and depth di- mensions for the Wall Mount Printer. Width Length Depth 13.25” 10.5” 4.5” (33.7 cm) (26.7 cm) (11.4 cm) FixedMountPrinters The base of the Fixed Mount Printer is 12.75” (32.5 cm) wide by 14” (35.5 cm) front to back. The upper portion varies according to the config- urations shown in the following table. Fixed Mount Printer Dimensions Configuration (with deep paper tray) Width Length Depth with 61XX Holder Side Mount 20.25” (51.4 cm) 14.5” (36.8 cm) 7.5” (19.1 cm) with 4000 Sesries, 62XX, 600 Series, 700 Series, or CK60 Holder Side Mount 18.5” (47.0 cm) 14.5” (36.8 cm) 8.0” (20.3 cm) with 61XX Holder Top Mount 16.75” (42.5 cm) 16.75” (42.6 cm) 7.5” (19.1 cm) with 4000 Series, 62XX, 600 Series, 700 Series, or CK60 Holder Top Mount 15.0” (38.1 cm) 16.75” (42.6 cm) 8.0” (20.3 cm) Portable Printers The Portable Printer may come with a handle, an ac foot, or with a termi- nal holder top mount. Note the ac foot adds 2.5” (6.35 cm) to the width. Portable Printer Dimensions Configuration Width Length Depth with handle, 61XX Holder Top Mount, and Deep Paper Tray 16.5” (41.9 cm) 16.75” (42.6 cm) 8.0” (20.3 cm) with handle, 61XX Holder Top Mount, and Shallow Paper Tray 16.75” (42.5 cm) 16.75” (42.6 cm) 7.5” (19.1 cm) with handle, 4000 Series, 62XX, 600 Series, 700 Series, or CK60 Holder Top Mount, and Deep Paper Tray 15.0” (38.1 cm) 16.75” (42.6 cm) 8.0” (20.3 cm) with handle, 4000 Series, 62XX, 600 Series, or 700 Series, or CK60 Holder Top Mount or Fill Plate, and Shallow Paper Tray 16.5” (41.9 cm) 15.0” (38.1 cm) 5.13” (13.0 cm) Remote Connections A printer and a computer, using the supplied serial cable, can operate while up to 30 feet (9 meters) apart.

Reset Button Each printer has a reset button that cold-boots the printer. FixedMountorPortable Printer Both the fixed mount printer and the portable printer have the reset but- ton on the left-hand side of the raised printer mechanism. See the follow- ing illustration for the location of the reset button. Reset button Printer mechanism (raised) Wall MountPrinter The wall mount printer has the reset button on the right hand side of the printer case. Reset button Front of printer

Specifications Note: Various print fonts do affect the print speed. Print Speed: 230 cps Weight: Fixed Mount Printer: 14.41 lbs (6.55 kg) Portable Printer: with 4000 or 61XX Ter- minal Holder: 12.75 lbs (5.80 kg) with 62XX. 600 Series, 700 Series, or CK60 Terminal Holder: 12.25 lbs (5.67 kg) Wall Mount Printer: 10.00 lbs (4.54 kg) Mounting plate: 4.25 lbs (1.93 kg) Flat paper tray: 5.40 lbs (2.45 kg) Compact paper tray: 4.50 lbs (2.05 kg) Temperature: DC Operating: –4_ to 140_ F (–20_to 60_ C) AC Operating: –4_ to 113_ F (–20_to 45_ C) Storage: –22_ to 158_ F (–30_ to 70_ C) Humidity: Operating: 10 to 85% noncondensing Storage: 5 to 95% noncondensing Altitude: Operating: –100 to 5000 meters Storage: 15,000 meters Electrical: Voltage: 13.8 volts dc (nominal) Current: 10mA (idle, sleep mode — not charging batteries); 3.5A (average while printing); 450mA (charging internal battery); Up to 1.5A (charging computer terminal’s battery) Vibration: 1.5 Gs RMS for six hours ESD: 15 kV noncontact and 8 kV contact Battery: Shelf life: 1 year @ 77_ F (25_ C) 2.3 amperes-hour 12 volt sealed lead-acid (order batteries through Inside Sales) Note: Battery goes dead within two weeks if connected to the printer and with no external charge source.

Inside Sales Contact Inside Sales at 1-800-255-6292 for these supplies: Cables: 4’ power cable P/N: 226-215-101 8’ Battery cable P/N: 206-875-102 16’ Battery cable P/N: 206-875-106 22’ Battery cable P/N: 206-875-109 ”Y” power cable P/N: 226-325-101 Internal battery: P/N: 317-075-001 Cleaning solutions: MICRO-CLEAN II P/N: 901-438-001 Guide Shaft Cleaner P/N: 901-439-001 Paper: 1-ply: P/N: 816-027-111 2-ply: P/N: 816-027-012 3-ply: P/N: 816-027-013 Ribbon cartridges with: Black ribbon: P/N: 805-060-001 Purple ribbon: P/N: 805-060-002

2 Operation This chapter provides instructions how to set up the 6820 Printer for the first time.

CheckList Make sure the following tasks are done: S Printer is unpacked. S Foam blocks are removed from around the printer. Save the box and packaging materials for future use, such as servicing, relocations, etc. S Twist tie is removed from the print head. S Power cable is hooked up to the vehicle battery or power source. S Printer is mounted in the vehicle. The following tasks must be done. Specific instructions for these tasks are described on the pages given: 1 Connect the battery (page 15). 2 Install the ribbon cartridge (page 16). 3 Load the paper into the paper tray (page 18) and into the printer (sever- al steps starting on page 20). 4 Insert the mobile computer (page 23). Note: Complete these tasks before starting any printer operations.

Installing Internal Battery The optional internal battery (sold separately — see “Inside Sales” in Chapter 1 for ordering information and part number) is primarily for portable print- ers; not wall mount printers. The battery can go in some fixed mount print- ers via a cable and a factory-installed adapter. The printer battery recharges automatically when the printer is connected to an external power source via power cable. For most installations, the external power source is passed through the printer to the mobile comput- er. The printer battery does not provide charge to the computer. Note: Remove the printer battery when storing a printer for over 30 days. After storage, reinstall the battery and connect the printer to an external power source for at least 14 hours, to recharge the battery. 1 Unlatch and open the printer mechanism. 2 Lower the battery into the rear of the printer case, as shown. 3 Attach the battery cable to the battery. 4 Push the battery down and back under the back edge of the case. The battery should snap into place. 5 Close and latch the mechanism. Battery Battery cable Printer mechanism (raised) Latches or rubber bumpers

Installing the Ribbon Cartridge Ensure there is a ribbon cartridge (sold separately — see “Inside Sales” in Chapter 1 for ordering information and part number) in the printer before you print and that the ribbon is fully seated (cartridge makes a distinct “snap” or “click”) with the visible portion of the ribbon straight and even. 1 Turn the ribbon advance knob (in the direction of the raised arrows) to remove any slack in the ribbon. 2 Squeeze the ribbon cartridge locking tab into the cartridge, then lower the cartridge over the print head. 3 Lower the tab side of the cartridge until it clicks. 4 Release the tab and press down on the arrow to fully seat the ribbon car- tridge (tab clicks outward). 5 Turn the ribbon advance knob (follow raised arrows) to align the ribbon in the front of the print head. Ribbon Locking tab Advance knob Tightens ribbon

Adjusting the Print Head Gap The head gap adjuster is near the printer mechanism on the side opposite the green thumb wheel. The print head adjuster has five notches between the print head and the platen for different paper thicknesses. Verify the thickness of the paper loaded into the printer. S If you are using single-sheet forms, set the head gap adjuster to the third notch away from the paper. S If you are using multiple-sheet forms (2-ply or 3-ply), set the head gap adjuster to the fourth notch away from the paper. S If you experience frequent head jams, set the head gap adjuster to the fifth notch away from the paper. This may stop the head jams. S If the 2-ply and 3-ply paper have light printing, setting the gap adjuster to a closer setting will darken the print. Note the print head adjuster is set on the third notch.

Loading Paper Tray Note: Do not exceed the recommended amounts of paper quantity or thickness. When loading multiple-sheet paper, be sure to have the original faced up, with the leading edge towards the rear of the printer. Fixed Mount and Portable Printers 1 Unlatch and raise the printer mechanism. 2 Lower a stack of paper, with the original faced up, into the paper tray under the printer mechanism. S The fixed mount printer holds up to 200 3-ply forms (about 2” or 5 cm thick). S The portable printer holds up to 50 3-ply forms (about an inch or 2.5 cm thick). 3 Pull the top form out and over the rear of the printer mechanism. Low- er and latch the printer mechanism. Printer mechanism (raised) Paper tray (beneath printer mechanism) Wall Mount Printer The wall mount printer can load paper from either an optional flat paper tray or an optional compact paper tray. Loadingthe FlatPaperTray If you have a flat paper tray attached to the wall mount printer, hold a stack of paper, up to 2.5 inches (6 cm) thick, with the original facing you, and lay the stack flat into the tray. Pull the top form out to load into the printer. Loadingthe CompactPaperTray If you have a compact paper tray attached to the wall mount printer, do the following to load paper into that tray: 1 With the original facing you, hold a stack of paper, up to 2.5 inches (6 cm) thick, vertically over the compact paper tray.

2 Simultaneously lower the paper into the compact paper tray and pull up the bottom end of the paper until the entire stack fits, like a “U,” inside the compact paper tray. 3 Pull the top form out to load into the printer. The compact paper tray is filled in this illustration

Loading Paper into Printer CAUTION: Follow these steps to load the paper into the printer, or paper jams may occur. Paper for the 6820 Printer has perforated strips that fit onto the pinfeed holder pins, guiding the paper into the printer. This paper is sold separate- ly in 1-, 2-, or 3-ply forms. See “Inside Sales” in Chapter 1 for ordering information and part numbers. Positioning the Paper 1 Open the pinfeed holders outward. 2 Take the top edge of the sheet of paper and position it, original side fac- ing down, over the pinfeed holder pins. 3 Align the first few holes of the paper, on each side of the paper, onto the pinfeed holder pins. 4 Close the pinfeed holders. 5 Raise the paper bail. Adjusting the Pinfeed Holders Note: There are two pinfeed holders, one next to the green thumb wheel and one opposite the same wheel. Always loosen the pinfeed holder oppo- site the green thumb wheel. Note: Adjusting the pinfeed holder next to the green thumb wheel may cause information to print in the wrong place. If this pinfeed holder is moved, correct its location by releasing the pinfeed holder tab, moving the pinfeed holder as close to the green thumb wheel as possible, then locking the pinfeed holder tab, before adjusting the opposite pinfeed holder. If the paper does not fit on the two pinfeed holders properly, follow these steps to adjust the area between the two pinfeed holders to fit the width of the paper. See the following illustration. 1 With the pinfeed holders open, release the locking tab on the pinfeed holder opposite the green thumb wheel.

2 Adjust the pinfeed holder position so that the pins align with the paper. 3 Close the pinfeed holder. 4 Ensure that the paper is smooth (no folds, bulges, bows, etc.) between the pinfeed holders. If so, push the locking tab down on the pinfeed holder that you adjusted. Locked pinfeed holder locking tab Pinfeed holder Released pinfeed holder locking tab Thumb wheel (green) Setting the Paper Do the following to feed the paper into the printer: 1 Press the FORM FEED button on the control panel to feed the paper into the printer. 2 Lower the paper bail. An empty printer autofeeds new paper approxi- mately 0.1” (0.25 cm) beyond the top of the paper bail. Note: The ideal distance to feed paper beyond the paper bail may vary due to environmental conditions (such as humidity) and specific aspects of certain paper. Use the green thumb wheel to position the paper to a desired distance per your conditions. Note: If your paper has a preprinted logo on every page, make sure the print head is below the preprinted logo. If not, you can adjust the posi- tion of the paper, either by pressing the LINE FEED button, or by us- ing the green thumb wheel.

3 Once the paper is properly positioned, press the SET PAGE button, thus clearing the PAPER OUT light, and to indicate where the top of the page is. 4 Close the printer lid. Ensure that the paper passes through the paper slot when the printer begins to print.

Inserting Computer in Terminal Holder Note: When removing the computer, do not press the computer keys against the terminal slide retainer. Always store the computer in the termi- nal holder. The fixed mount or portable printers have terminal holder options for the 4000 Series, 61XX, 62XX, 600 Series, 700 Series, or CK60 Computer. Inserting a 4000 Series or a 62XX Computer Do the following to insert either a 4000 Series or a 62XX Computer into the terminal holder: 1 Insert the bottom of the computer into the terminal slide retainer. 2 Use the computer to push the terminal slide retainer all the way in the direction shown. See part A in the following illustration. 3 Lower the connector end of the computer into the terminal holder. 4 Slide the computer to fully seat it in the printer docking connector. See part B in the following illustration. (A) (B) Bottom (or battery) end of computer. Terminal slide retainer Computer connector end in printer

Inserting a 61XX, a 600 Series, a 700 Series, or a CK60 Computer Do the following to insert a 61XX, 600 Series, 700 Series, or CK60 Com- puter into the terminal holder: 1 Insert the top of the computer into the terminal slide retainer. 2 Use the computer to push the terminal slide all the way in the direction shown. See part A in the following illustration. 3 Lower the connector end of the computer into the terminal holder. 4 Slide the computer to fully seat it in the docking connector. See part B in the following illustration. (A) 1. Top (display) of computer inserted in terminal slide retainer 2. Docking connectors 1 2 (B) This illustration shows a 700 Series computer.

Maintenance 3 The printer lasts longer and performs better when it is operated correctly and kept clean.

Operating Guidelines Do Ensure that the computer remains connected to the printer throughout printing or operation. Make sure the printer cover is closed (except during maintenance or when loading paper). Ensure there is paper properly installed in the paper tray or dashboard mount. Disconnect the printer power cable when jump-starting the vehicle. Clean the external surface of the printer using a soft cloth moistened with mild soap and water, a good quality cleaner, such as MICRO-CLEAN II, and if necessary, rubbing alcohol. Make sure your printer is loaded with paper before communicating with your mobile computer. Do Not Spill liquids or food crumbs into the printer. Sit or stand on the printer. Use solvents or abrasive cleaners on the printer. Rest objects on, under, or against the printer. Allow the printer to be knocked over or physically damaged. Start or stop the vehicle engine while printing. Overload paper tray (paper jams will occur). Use objects to remove paper from between the print head and platen (damage to mask spring/print head will occur).

General Cleaning CAUTION: Do not use glass cleaners with ammonia. Permanent damage to the printer cover will occur if such glass cleaners are used. CAUTION: Do not use abrasives or solvents (or any product containing these substances) to clean any part of the unit. Permanent damage to the printer will occur if such substances are used. CAUTION: Never use ketonic solvents (acetone or ketone) or aromatic solvents (toluene or xylene) to clean any part of the printer. Doing this can damage the printer. Note: MICRO-CLEAN II is the only cleaner recommended for this pur- pose. Other cleaners can damage the case. Note: GUIDE SHAFT CLEANER is recommended for cleaning your 80-column printer guide shafts. Cleaning the printer guide shaft can re- duce the number of head jams caused by dirt and buildup. Note: Both cleaners are sold separately. See “Inside Sales” in Chapter 1 for ordering information and part numbers. Periodic cleaning helps maintain the appearance and reliability of the printer. When cleaning the printer, inspect both the outside and the inside for obvious signs of damage, wear, or impending failure. Cleaning the Outside Do not pour liquid cleaners directly on the printer case. Instead, dampen a soft, lint-free cloth with a quality cleaner and clean the exterior surfaces with this cloth. Do not use solvent solutions. Inspect the dc power jack, all cables, and the remote terminal holder or vehicle dock for damage.

Cleaning the Inside CAUTION: Let the printer cool before you clean the inside of the printer, or you may burn your fingers. Open the printer cover and inspect the ribbon cartridge and all visible moving parts on the printer mechanism for signs of wear or damage. Pinfeed holder Thumb wheel (green) Paper bail Ribbon cartridge Head gap adjuster This illustration shows the visible moving parts of the printer mechanism. Use a low-pressure, dry air source, such as “canned air” available at elec- tronic supply houses and typewriter repair facilities, or a vacuum, to re- move accumulated paper dust from the printer mechanism. The printer ribbon contains a special lubricant to ensure that the fine dot wires inside the print head receive adequate lubrication. Replace the rib- bon frequently to prolong the life of the print head. The printer requires no additional user-applied lubrication. Ribbon cartridges, available in black or purple, are sold separately. See “Inside Sales” in Chapter 1 for or- dering information and part numbers. Removing Old Ribbon Cartridge Physically move the print head mechanism to an open area, then do the following to remove the old ribbon cartridge: 1 Squeeze the ribbon cartridge locking tab (on the side of the cartridge) against the ribbon cartridge. 2 Lift the ribbon cartridge to remove the ribbon from the print head. En- sure the ribbon does not catch.

3 Lift the ribbon cartridge out of the printer. Cleaning the Mask Spring Look at the mask spring behind the print head. If the mask spring needs to be cleaned, go on to the next page. If the mask spring appears to be in good condition, install a new ribbon cartridge as described on page 16. Print head Mask spring This shows the location of the mask spring. Do the following to clean the mask spring: 1 Unlatch the print head locking tabs to release the print head, lift the print head aside, then lift up the paper bail. Do not detach the print head unit.

CAUTION: Never use a sharp object, such as pinchers, to clean between the print head and the platen (rubber roller). This can damage the mask spring and print head. 2 Remove the clear plastic paper guide that seats the mask spring, if neces- sary. Use your fingernails to loosen the base of the paper guide, then pull the paper guide straight up from the printer mechanism. 3 Remove the metal mask spring from the paper guide and clean with a quality cleaner. Replace if damaged. 4 Put the good, clean mask spring into the paper guide and install the pa- per guide into the printer. 5 Close the paper bail, reinsert the print head, latch the two print head locking tabs, and install the ribbon. Print head locking tabs Print head (lifted aside) Mask spring Paper bail (raised)

Changing the Printer Settings Note: If your printer configuration matches either of the following condi- tions (manufacturing date or control program version #), then you may not be able to use your printer control panel to reconfigure the printer. For units built after March 15, 1999 (line 4 on your self-test report for the manufacturing date under the “MFG Date” header) or with control pro- gram versions greater than 1.67 (line 10 on the self-test report), you do need to use the configuration utility to change settings. See Chapter 4, “Using the 6820 Printer Configuration Utility” for information on using the configuration utility to reflash your printer. Note: Old printers can be updated with newer control program versions. The following configuration information applies to units with control pro- gram versions 1.67 or older. On rare occasions, you may need to reconfigure the printer. Use the con- trol panel to enter the following modes and set the printer. Factory defaults are in bold: S Protocol Selection Sets the protocol (NPCP or DTR) S Configuration S Autofeed (CR versus CR+LF) S Bit Rate (9600 bps or 19.2K) S Zero Print Option (slashed (4) or unslashed (0)) Protocol Selection Mode Press and hold both the FORM FEED and LINE FEED buttons until you hear a beep to activate the protocol selection mode. See the Protocol Binary Sequence table on page 32 for available protocols in the order they are stored. The PAPER OUT, HEAD JAM, and LOW BATT lights turn ON or OFF in combinations to indicate which protocol is selected for the printer. (Factory default is NPCP, all three indicators must be OFF.) Configuration Mode Press and hold both the SET PAGE and LINE FEED buttons, for about four seconds until you hear a beep, to activate the configuration mode. Settingthe Autofeed S If the LOW BATT indicator stays dark, autofeed is set to CR only when the printer receives a CR in the input data. S If the same indicator is lit, autofeed is set to LF+CR and a linefeed is performed when a CR is received in the input data stream from the host. Press LINE FEED to toggle these two autofeed options.

Selectingthe BitRate S If the PAPER OUT indicator is lit, the printer is set for “19.2K.” S If the same indicator stays dark, the printer is set for “9600 bps.” Press the FORM FEED button to toggle these bit rates. Adjustingthe ZeroPrintOption S If the HEAD JAM indicator is lit, the zero print option is set for the zero with a slash (4) to appear in printouts. S If the HEAD JAM indicator stays dark, the zero print option is set for the zero without a slash (0) to appear in printouts. Press the SET PAGE button to toggle between these zero print options. After selecting configurations, press both SET PAGE and LINE FEED buttons and listen for a beep to take the printer out of the “Configuration Mode.” Warm-start the printer to reset it with the new configurations. Protocol Binary Sequence Protocol PAPER OUT Indicator HEAD JAM Indicator LOW BATT Indicator NPCP (factory default) OFF OFF OFF Reserved OFF OFF ON Reserved OFF ON OFF Reserved OFF ON ON DTR no parity ON OFF OFF DTR odd parity ON OFF ON DTR even parity ON ON OFF IrDA ON ON ON Repeatedly press the LINE FEED button to increment the light sequence to the protocol of choice (NPCP to IrDA). Example If the printer is set for “NPCP” (OFF, OFF, OFF), press the LINE FEED button four times to increment the protocol selector to the “DTR no par- ity” protocol (ON, OFF, OFF). Repeatedly press the SET PAGE button to decrement the light sequence to the protocol of choice (IrDA to NPCP). Example If set for “DTR no parity” protocol (ON, OFF, OFF), press the SET PAGE button four times to return to “NPCP” (OFF, OFF, OFF). After you have selected the protocol, press both the FORM FEED and LINE FEED buttons and listen for a beep. This takes the printer out of the Protocol Selection Mode. Warm-start the printer to reset it with the new protocol.

Using the 6820 Printer Configuration Utility 4 The IntermecR 6820 Printer Configuration Utility is run on a host com- puter to manipulate the configuration of a 6820 Printer flash memory. This chapter describes how to install and use the configuration utility. Be- fore using the configuration utility, you must connect your host computer to your printer, go to page 35 for instructions.

Chapter — 4 34 6820 Series 80-Column Printer User’s Manual Font Modules Intermec provides the following font modules for your 6820 Printer: S NFT00000.MOD — Default International, 4820 compatible S NFT00437.MOD — IBM/Microsoft compatible Code Page 437 S NFT00932.MOD — JIS Japanese S NFT00936.MOD — GB2312 Chinese Simplified S NFT00949.MOD — KSC5601 Korean S NFT00950.MOD — Big 5 Traditional Chinese Note that there are three versions of the default font module (NFT00000.MOD) — Arabic, Turkish, and International. Any one ver- sion of this module, but not all three versions, can appear in the 6820 Printer Configuration Utility “FONTS” directory and install on the 6820 Printer. The International version of this font module is automatically placed in the “FONTS” directory when the Configuration Utility is installed on the host computer. All three versions are included on the toolkit CD as follows: S The Arabic version is included in the “Default Fonts\Arabic” directory. S The Turkish version is in the “Default Fonts\Turkish” directory. S The International version is in the “Default Fonts\International” direc- tory. Once the Configuration Utility is installed on the host computer, any of these default font modules can replace the existing default font module (NFT00000.MOD). Copy the desired default font from the appropriate toolkit CD default fonts directory to the “FONTS” directory of the Con- figuration Utility. The Configuration Utility has access to any font mod- ules in this “FONTS” directory. For Windows 95 and Windows 98 users: If the default installation process was followed, the configuration utility “FONTS” directory is located at “6820PRTR\TOOLKIT\FONTS” where “6820PRTR” is replaced by the actual directory in which you chose to extract the files. For Windows 2000 and Windows XP users: If you followed the default installation process, the Configuration Utility “FONTS” directory is located at “Program Files\Intermec\6820 Printer Configuration Utility\FONTS.” Note: Do not rename the font files in the “FONTS” directory. If you do so, the files names will not match the data in these files and the fonts will not work as expected.

— Chapter 4 35 6820 Series 80-Column Printer User’s Manual Connecting to the Printer Connect your printer to your desktop computer via a serial cable. The seri- al COM Port connector on either your Fixed Mount Printer or your Por- table Printer is on your printer mechanism, the same side as the green thumb wheel. Reset button Printer mechanism (raised) COM Port connector Be sure to locate and disconnect the gray terminal holder ribbon cable connector from the floor of the printer cavity. The cable is located behind the printer mechanism on the same side as the green thumb wheel and is the one that is not attached to the printer mechanism. Disconnect this terminal holder ribbon cable from the floor of the printer cavity Ignore this cable attached to the printer mechanism. Intermec provides a printer configuration utility based on several operating systems that may be used on your host computer. Below are the operating systems for which the configuration utility is written. Select your operating system, then go to that page to begin instructions for your particular con- figuration utility. S If your host computer has either Windows 95 or Windows 98, go to page 36 for instructions. S If your host computer has Windows 2000 or Windows XP, go to page 50.

Chapter — 4 36 6820 Series 80-Column Printer User’s Manual Instructions for Windows 95 or Windows 98 These instructions apply to desktop computers running either Windows 95 or Windows 98 operating systems. Installation All files necessary to configure the 6820 Printer are located in the toolkit, including the Configuration Utility application program, RPGPCONF.EXE, and the initialization file, RPGPCONF.INI. The init- ialization file is used by the Configuration Utility to specify the location and names of font and printer control program files. To set up your host computer to use the Configuration Utility, extract the toolkit files from the self-extracting archive file, NPTK6820.EXE. First, create a directory, on your host computer, with an appropriate name for the Configuration Utility files. The name of this directory is your choice. You could choose to have the files extracted at the root directory of your host computer. However, the directory used in the example below is \6820PRTR. Execute the self-extracting file from the target directory while specifying the path to NPTK6820.EXE in the command line. Upon executing NPTK6820.EXE, a “TOOLKIT” subdirectory is created, as well as other associated subdirectories, as shown in the diagram below. The Configuration Utility application program and the initialization file are extracted to the TOOLKIT subdirectory. Other files are extracted to the other subdirectories created by the archive file. 6820PRTR TOOLKIT 6820SYS DOS FONTS PCFS This is the directory where you executed NPTK6820, to extract the configuration utility files. Configuration File Support The configuration utility allows the user to generate custom configuration files. These files have the file name extension of “.PCF”, and they reside in the directory specified in the initialization file. See DEFAULT.PCF, in the PCFS directory for an example. Configuration Utility Operation A configuration consists of a list of fonts, some parameter settings, and op- tionally, a printer control program. When the utility is active, it holds a configuration in memory. This is called the “working configuration”. Initially, this working configuration

— Chapter 4 37 6820 Series 80-Column Printer User’s Manual has no fonts, the parameters are set to the default values, and there is no printer control program in memory. You should consider the working con- figuration as temporary and lost when you exit from the utility. The Configuration Utility’s main menu offers you various ways to manip- ulate the working configuration. You can overwrite this working confi- guration with a previously saved configuration, stored either in a disk file on the computer or in the 6820 Printer itself by using one of the Load Printer Configuration options. You can modify the working configuration by using one of the Modify Printer Configuration options. Once the working configuration is loaded and modified, you can save this to either a disk file or the printer by using one of the Save Printer Configuration op- tions. In addition to the various Load, Modify, and Save options, a Defaults op- tion is provided, which allows you to restore the printer to a default con- figuration with a single option. Starting the Program When you run RPGPCONF.EXE, the first screen you see is like the fol- lowing. Click OK to continue to the Main Menu. Main Menu The following options are available on the Main Menu. S Use Load Printer Configuration to load an existing configuration. Load either from disk or from the printer. S Use Modify Printer Configuration to review or modify the working configuration, or include the printer control program in the currently loaded configuration. S Use Save Printer Configurations to save a configuration file to disk or download the working configuration to your 6820 Printer. S Use Defaults to restore the printer to its default configuration.

Chapter — 4 38 6820 Series 80-Column Printer User’s Manual Note that when the Main Menu is first displayed, the Save Printer Con- figuration options are grayed out, prohibiting selection of those options until a configuration is loaded or modified. Exit from the Configuration Utility Program If you click Exit, a message appears to prompt whether you want to exit. Click No to return to the Main Menu. Click Yes to exit the program. Load Printer Configuration This set of options allows you to load configuration information from disk (on the host computer) or from the printer (connected to the host com- puter). Load Configuration from File option This option, selected from the Main Menu, allows you to load a configura- tion file from one of the drives on your host computer. Click From File from the Main Menu to access the File, Open window. Here, you can open a configuration parameters file from one of your host computer drives. It operates like the File, Open on a standard Windows program.

— Chapter 4 39 6820 Series 80-Column Printer User’s Manual Canceling the Operation Click Cancel to return to the Main Menu without selecting a file to open. Selecting a File Name You can select the drive, directory, and file name with your pointing de- vice, using standard MS Windows file selection methods. If you want to enter text for a file name, you can do this with the alpha keyboard, or use your host computer keyboard. Click Alpha to access the alpha keyboard described on page 49. Loading the Selected File After selecting a configuration file to load, click OK. If the selected file does not exist, you see an error message similar to the following. Click OK to return to the Main Menu without loading a file. If the file does exist, you see a warning that loading the selected file will overwrite your working configuration, as shown in the message box below. Click OK if this is acceptable, otherwise click Cancel to return to the Main Menu without loading a file. After clicking OK, the configuration from the selected file is loaded into memory and becomes the current working configuration. If this load is successful, a message similar to the one shown below is displayed. Click OK to return to the Main Menu.

Chapter — 4 40 6820 Series 80-Column Printer User’s Manual However, if the working configuration is not replaced successfully with the configuration from the selected file, an error message is displayed inform- ing you that it was not successful, as shown below. Click OK to return to the Main Menu without loading a file. Load Configuration from Printer This option, selected from the Main Menu, loads a configuration from the 6820 Printer. Click From Printer from the Main Menu to display a warn- ing message (as shown below) and indicate that the printer’s configuration will overwrite the working configuration. Click OK to overwrite the con- figuration, otherwise click Cancel to return to the Main Menu without loading the printer’s configuration. If you click OK, a message is then displayed prompting you to reset the printer. If the connection is not successful, after approximately 20 seconds, the following message is displayed. If you click Yes, repeat the previous steps, starting with Attempting a Con- nection to the Printer. If you click No, an error message appears (as shown below) is displayed informing you that the configuration was not loaded. Click OK to return to the Main Menu without loading the printer’s configuration.

— Chapter 4 41 6820 Series 80-Column Printer User’s Manual Connection Successful If the connection to the printer is successful, then no user intervention is required throughout the remainder of this operation. The Get From Prin- ter function is initiated, and the Configuration Utility copies the printer configuration into the working configuration. This utility communicates with the 6820 Printer to find out the current parameter settings and which font modules are loaded. The name, version, and size of these font modules are then displayed on the Get From Printer screen. If the operation is successful, you are returned to the Main Menu and the printer configuration is loaded as the working configuration. You can view or modify the working configuration by selecting a Modify Printer Con- figuration option. Modify Printer Configuration This set of options allows you to view or change a working configuration, including adding fonts from disk (on the host computer), deleting printer fonts, and changing parameters settings. Include Control Program is a switch that determines whether to include the printer control program when saving the working configuration to the printer. Click this box to change the setting. When checked, the control program is included the next time you save the printer configuration. Generally, you only need to update the control program as new versions become available. The control program is named NPFL6820.MOD. Font Selection This option, selected from the Main Menu, selects fonts that are available on disk, or deletes existing fonts. A variety of different international fonts are also available in the toolkit for the 6820 Printer. Clicking Fonts from the Main Menu takes you to Font Selection where you can perform operations related to font files,. The Fonts Available list shows font files that are available on disk. The Fonts Selected list show fonts that are in the current printer configuration.

Chapter — 4 42 6820 Series 80-Column Printer User’s Manual Note that Save is grayed out, prohibiting that selection, until either new fonts are selected, or fonts are removed from the Fonts Selected list. Copying Font Files To select font files, highlight the font files in the Fonts Available list, with your pointing device. You can highlight several files at one time, using conventional Windows selection methods. Then click Copy to copy those font files to the Fonts Selected list. However, if you attempt to copy fonts from the Fonts Available list when these fonts already exist in the Fonts Selected list, the following error mes- sage is displayed, once for each of the duplicate fonts (where the current font file name is listed in place of NFT00000.MOD). Click OK to close the error message and not copy the font to the Fonts Selected list. If there are two or more duplicate fonts, the cycle repeats un- til an error message is displayed for each of the duplicate font files. The font file names become unhighlighted, you remain in the Font Selec- tion window, and the duplicate fonts are not copied to the Fonts Selected list. Deleting Font Files To avoid the problem of exceeding flash memory, you can delete fonts in the printer flash, from the Fonts Selected list. To do this, select the font names you want to delete in the Fonts Selected list, then click Erase to clear the names from the Fonts Selected list. Space Remaining in Flash The Space Selection box, below the Fonts Selected list, displays the space remaining in flash (in kilobytes), based on fonts currently selected. When this number is negative, it means the available space in flash is less that the size of the selected fonts. Delete some fonts before saving the rest. Saving the Selected Fonts Note that Save is initially grayed out, disabling its use. Once the Fonts Se- lected list is changed, Save is enabled (no longer grayed out). Fonts marked with an asterisk (*), in the Fonts Selected list, are currently in printer flash, but not found on disk, and are lost when flash is updated from disk (Save to Printer option).

— Chapter 4 43 6820 Series 80-Column Printer User’s Manual When Save is clicked, and there is enough space in printer flash memory for the fonts in the Fonts Selected list, the working configuration is up- dated with the selected fonts. The amount of printer flash memory to spare, after being loaded with the selected fonts, is shown (in kilobytes) in the Space box. As long as this number is not negative, there is enough space for the selected fonts. However, if you attempt to save fonts and there is not enough space in printer flash memory, the following error message is displayed. Click OK to return to the Font Selection window and delete fonts in the Fonts Se- lected list. Canceling the Operation Click Cancel to return to the Main Menu without making any changes. If you have not made any changes to the Fonts Selected list, you return to the Main Menu. However, if you have already made some changes to the Fonts Selected list, a confirmation message appears, similar to that shown below. Click OK to return to the Main Menu with changes made to the Fonts Selected list discarded. Click Cancel to remain in the Font Selection window.

Chapter — 4 44 6820 Series 80-Column Printer User’s Manual Parameters Selection This option, selected from the Main Menu, allows you to review or modify the working configuration. Click Parameters from the Main Menu to access the Parameters window where you can modify any of the parameters that are not grayed out. De- fault parameter values are marked with an asterisk (*). Modifying Parameters To modify the configuration, select parameters on this screen using your pointing device. Required for Bluetooth — Convert the Printer to Epson DTR Mode Those using Bluetooth must switch the 6820 Printer from the Norand Portable Communications Protocol (NPCP) mode to the Epson DTR mode with the baud rate set to “19.2K” and the parity set to “None.” Note: The 6820 Bluetooth adapter does not support any other settings. Note: If your version of the Configuration Utility has a 38.4K bit rate selection, ignore that selection. If selected, it defaults to 19.2K bps. On future releases, the 38.8K bit rate will not show on the display. Note: If your version of the Configuration Utility has an XON/XOFF selection, ignore that selection. If selected, it defaults to DTR. On future releases, the XON/XOFF protocol will not show on the display. Saving Parameters Clicking Save updates the working configuration and returns you to the Main Menu. Canceling the Operation Click Cancel to return to the Main Menu without modifying any configu- ration parameters. Save Printer Configuration These options allow you to save the working configuration to disk or to printer. Save is initially grayed out in the Main Menu, and cannot be used until a configuration is either loaded or modified.

— Chapter 4 45 6820 Series 80-Column Printer User’s Manual Save to File This option, selected from the Main Menu, allows you to select the drive, directory, and file name with your pointing device, using standard Win- dows file selection methods. Click To File from the Main Menu to access the File Save As window (similar to the File Open window). This option allows you to save the working configuration to a disk file. Choosing File Name and Location on Disk You can select the drive, directory, and file name with your pointing de- vice, using standard MS Windows file selection methods. If you want to enter text for a file name, you can do this with the alpha keyboard, or use your host computer keyboard. Click Alpha to access the alpha keyboard described on page 49. Saving the Configuration to Disk After you have selected the drive, directory, and file name, click OK to save the configuration file. If a file by the same name exists, the following confirmation message is displayed, informing you that if you continue it will overwrite the existing file. Click Cancel to return to the Main Menu without the working configura- tion saved to a file.

Chapter — 4 46 6820 Series 80-Column Printer User’s Manual Click OK for the File Save As operation to continue. The following infor- mation is displayed assuring you that the working configuration was suc- cessfully saved to disk. Click OK to return to the Main Menu. Canceling the “Save to File” Operation From the File, Save As window, if you click Cancel, this aborts the Save to File operation, and returns you to the Main Menu without saving the working configuration. Save to Printer This option, selected from the Main Menu, allows you to send the work- ing configuration to your 6820 Printer. When To Printer from the Main Menu is clicked, a warning message (as shown below) is displayed. This means that the working configuration is copied into flash memory, in your 6820 Printer, and overwrites the current configuration settings that are in your printer. Click OK to for the system to connect to the printer and transfer the configuration, or click Cancel to return to the Main Menu without updating the printer. Attempting a Connection to the Printer After clicking OK, a message is displayed, informing you that the system is attempting to establish connection with the printer. At this point you should connect a serial cable (P/N: 226-270-001) between your host com- puter and the printer (if not already connected), then reset the printer. Connection Failed If the connection is not successful after the predetermined period of time (approximately 20 seconds), the following message is displayed.

— Chapter 4 47 6820 Series 80-Column Printer User’s Manual Click Yes to repeat the previous steps above (starting with Attempting a Connection to the Printer), else click No. An error message (as shown be- low) is displayed informing you that the configuration was not saved. Click No to return to the Main Menu without updating the printer. Connection Successful If the connection is successful, the following screen is displayed, the Send to Printer function is initiated, and the printer’s configuration is updated to match the working configuration. This screen displays the progress made while updating the printer’s config- uration. Upon completion of this operation, the Total Transfer bar reach- es 100%, and you return to the Main Menu. Save Defaults to Printer Click Save to Printer on the Main Menu to load the default configuration file, DEFAULT.PCF, and save it to the printer. This combines the opera- tions of the [from file], the selection of the DEFAULT.PCF file, and the [to printer] into a single button. The following message appears stating that the working configuration is overwritten. Click Cancel to return to the Main Menu without loading the default configuration file.

Chapter — 4 48 6820 Series 80-Column Printer User’s Manual If you click OK, and if the default configuration file is not successfully loaded into the working configuration (such as an illegal directory), then the following error message appears. Click OK to return to the Main Menu without loading a file. If the default configuration file is successfully loaded into the working con- figuration, a message, as shown below, is displayed. Click OK to continue with the Restore Defaults to Printer operation. Attempting a Connection to the Printer If the default configuration was successfully loaded into working configu- ration, then a message is displayed, prompting you to reset the printer. Connection Failed If the connection is not successful, after approximately 20 seconds, the fol- lowing message is displayed. Click Yes to repeat the previous steps, above, starting with Attempting a Connection to the Printer. If you click No, an error message (as shown be- low) is displayed. Click OK to return to the Main Menu without saving the default configuration to the printer. Connection Successful If the operation was successful, your 6820 Printer is now set to the default configuration in flash memory, and you are returned to the Main Menu.

— Chapter 4 49 6820 Series 80-Column Printer User’s Manual Default Printer Settings These settings are used when Restore Defaults to Printer is selected: Zero Print Option Slash all zeros (zeros are printed with a slash) Autofeed Configuration CR (carriage return at end of line without line feed) Protocol NPCP Parity N/A (for NPCP) Bit Rate 19.2K For other printer defaults, refer to the Printer Defaults paragraph in Appen- dix B, “Cross-Reference Tables.” Alpha Keyboard The Alpha button, on either the File Open window or the File Save As window, brings up the alpha keyboard onscreen for you to enter text. Returning the File Name to the Previous Dialog Window After selecting all of the needed text, click Save to return the text to the window where needed. Click Cancel to exit without saving the text. The following confirmation message appears. Click OK to return to the pre- vious window without the entered text, or click Cancel to stay with the alpha keyboard.

Chapter — 4 50 6820 Series 80-Column Printer User’s Manual Instructions for Windows 2000 or Windows XP These instructions apply to desktop computers running either Windows 2000 or Windows XP operating systems. Install the 6820 Printer Configuration Utility All files necessary to configure the 6820 Printer are located on the CD for the 6820TKCD toolkit, including the 6820 Printer Configuration Utility application program, PCONFIGAPP.EXE. To set up your host computer to use the Configuration Utility, do the following: 1 Insert the toolkit CD in your host computer. 2 From your desktop, use your Explorer application to view the contents of the tookit CD. 3 Double-click the SETUP.EXE executable file, then click Next from the Welcome screen to continue.

— Chapter 4 51 6820 Series 80-Column Printer User’s Manual 4 If the default location is not changed, the “Program Files\Intermec\6820 Printer Configuration Utility” subdirectory is created. The Configuration Utility application program and applicable DLL files are extracted to this subdirectory. If you wish to change the default location of this installation, click Browse to change the destination. If this installation is for anyone who uses this desktop computer, select Everyone near the bottom of this screen. Click Next to continue. If you wish to know the amount of space required for the configuration utility, click Disk Cost for the following screen. Click OK to close and return to the installation screens.

Chapter — 4 52 6820 Series 80-Column Printer User’s Manual 5 Click Next to verify this installation, click Back to adjust the informa- tion in the previous screen, or click Cancel to exit this installation. 6 A progress screen, followed by an Installation Complete screen finishes this installation. Click Close to exit the installation.

— Chapter 4 53 6820 Series 80-Column Printer User’s Manual Disconnect Bluetooth Adapter If your 6820 Printer has a Bluetooth adapter, its RS-232 line driver can interfere with the configuration port’s connected programming PC. Dis- connect the Bluetooth adapter before continuing (gray cable beneath the printer mechanism). Disable Microsoft ActiveSync Serial Port Connections If you use Microsoft ActiveSync to connect to your terminals, then you need to disable its use of serial port based connections before using the Configuratino Utility. In the ActiveSync application on your desktop, select File > Connection Settings, then clear the second (Allow USB connections) and third (Allow connections to one of the following) check boxes. Click OK, then close the ActiveSync application. Configuration Utility Operation This configuration consists of a list of fonts, some parameter settings, and a printer control program. When the utility is active, it holds a configuration in memory. This is called the “configuration clipboard.” Initially, this configuration has pa- rameters set to their default values. Consider the contents of the configura- tion clipboard as temporary and lost when you exit from the utility. With the Configuration Utility, you can view the configuration stored in your 6820 Printer using the Get 6820 Configuration button. You can configure or modify the printer settings in your printer using the Set 6820 Configuration button. In addition, you can use the Reset to Defaults button to reset the configu- ration clipboard to the recommended printer configuration. Note that this button does not send the default configuration to the printer.

Chapter — 4 54 6820 Series 80-Column Printer User’s Manual Starting the Program From your desktop, click Start > Programs > Intermec > 6820 Printer Configuration Utility > PConfigApp.exe to access the 6820 Printer Con- figuration Utility. COM Port This utility is flexible in which COM Port to use to communicate with your printer. If COM Port 1 is not available or is in use by another ap- plication, select another COM Port with which to connect to your printer. Establishing a Communication with the Printer Click either the Get 6820 Configuration or the Set 6820 Configuration button to open communications with the printer. 1 The “Opening COM Port x to printer . . . ” message appears in the text box of your utility. The “x” in the message indicates to which COM Port your utility is set. 2 When the “Press Reset on the printer” message appears in the text box, press the reset button on your printer mechanism.

— Chapter 4 55 6820 Series 80-Column Printer User’s Manual 3 As soon as successful communication is established between your desk- top computer and your printer, an “Opening COM Port x to printer. . . Done.” message appears in the text box. Note: If an “Unable to open COM Port x to printer” message appears in the text box, as shown in the following example, another software application may be using the selected COM Port. Either select another COM Port or disable the software application using the COM Port in question. See page 59 for more errors.

Chapter — 4 56 6820 Series 80-Column Printer User’s Manual Get 6820 Configuration To view the settings on your 6820 Printer, do the following: 1 Click Get 6820 Configuration to initiate communication. 2 The “Getting printer parameters . . . ” message appears in the text box. 3 When finished retrieving information from the printer, the “Getting printer parameters . . . Done” message replaces the message described in step 2. This message indicates parameters were successfully obtained from the printer and the utility settings reflect your printer settings. 4 Either go to the next paragraph; or click OK to close the utility, then detach the serial cable. Set 6820 Configuration The settings in the configuration clipboard are what is sent into your printer when you change its configuration. 1 In the configuration clipboard, if necessary, select what settings are re- quired for your printer. To undo your selections and return them to their defaults, click Reset to Defaults. 2 Click Set 6820 Configuration to initiate communication. The “Setting printer parameters . . .” message appears in the text box of your utility. 3 Once settings in your printer are changed, the “Setting printer parameters . . . Done” message replaces the message described in step 2. Note: If the parameters cannot be set, a “Unable to set printer parame- ters” message is shown. This indicates the connection broke down be- tween your desktop computer and your printer. 4 Click OK to close the utility, then detach the serial cable. Required for Bluetooth — Convert the Printer to Epson DTR Mode Those using Bluetooth must switch the 6820 Printer from the Norand Portable Communications Protocol (NPCP) mode to the Epson DTR mode with the baud rate set to “19.2K” and the parity set to “None.” Note: The 6820 Bluetooth adapter does not support any other settings.

— Chapter 4 57 6820 Series 80-Column Printer User’s Manual Fonts and Control Click Fonts and Control from the 6820 Configuration Utility to update the fonts stored in your printer or to update the printer control program. The Fonts Available for Update list shows font files that are available. The Fonts Selected for Update list show fonts that are to go to the printer. Get Printer Fonts To learn what fonts are currently in your printer, click Get Printer Fonts, then wait for the information to appear in the text box in the bottom right corner of the dialog. Below is a sample screen.

Chapter — 4 58 6820 Series 80-Column Printer User’s Manual Copying Font Files To select font files, highlight the font files in the Fonts Available for Up- date list. You can highlight several files at one time. Then click the right arrow pointing to the Fonts Selected for Update list to copy the selected font files to this list. Below is a sample screen. If you select enough fonts that go over the space allowed, an error message appears. Click OK to close the error message and not copy the font to the Fonts Selected for Update list. If there are two or more fonts that exceed the space allowed, this message repeats until an error message is displayed for each of the font files that went over the space allowed. Space in Flash The Space Needed information shown beneath the Fonts Available for Update list indicates the total space required (in bytes) for all of the fonts in the list. The Space Remaining information listed below the Fonts Se- lected for Update list displays the space remaining in the printer, given the fonts in the Selected list. Update Printer This button updates the printer fonts and the control program depending on the options selected on the dialog. Note that if the Selected list is empty and the Include control program update is not checked, a “Nothing selected for update” message appears in the text box. S Formats the printer flash for font updates and writes new font files to the printer for any fonts in the Selected list. Click the top, right arrow to copy selected font files from the Fonts Available for Update list to the Fonts Selected for Update list. Click the bottom, left arrow to remove any selected files from the Fonts Selected for Update list. Click Update Printer to update the fonts in the printer with those in the Fonts Selected for Update list. The Update progress: bar indicates the progress as the control program or fonts are written to the printer.

— Chapter 4 59 6820 Series 80-Column Printer User’s Manual S The Include program control update box determines whether to in- clude the printer control program when updating the printer. Check this box to update the setting and include the control program the next time you update the printer configuration. Generally, you only need to update the control program as new versions become available. The control program is named NPFL6820.MOD. Default Printer Settings The following settings are the defaults for your 6820 Printer: Zero Print Option Print zeros without a slash Autofeed Configuration CR (carriage return at end of line without line feed) Protocol NPCP Parity N/A (for NPCP) Bit Rate 19.2K (19200) For other printer defaults, refer to the Printer Defaults paragraph in Appen- dix B, “Cross-Reference Tables.” Error Messages There are three cases where the computer may not connect to the printer. Here are the three cases and error messages. Note that “x” indicates the number assigned to the COM Port in question.

Chapter — 4 60 6820 Series 80-Column Printer User’s Manual Timeout Error The timeout error may occur due to either of these situations: S The printer was not reset in the time allowed. S The COM port exists on the desktop computer but nothing is con- nected to the port. Error Message: Unable to open COM port x to printer. Printer not reset within the time allowed or printer not connected to COM port x. Port Not Found Error The COM port does not exist. The particular COM port is identified in the error message. Error Message: Unable to open COM port x to printer. COM port x cannot be found. Access Denied Error The COM port exists but a connection with the printer is not established. The particular COM port is identified in the error message. Error Message: Unable to open COM port x to printer. Access to COM port x is denied. Close applications using COM port x or try another port. About the Configuration Utility Click About to learn about your version of the 6820 Configuration Util- ity. When done, click OK to return to the utility. Connect Bluetooth Adapter If your 6820 Printer has a Bluetooth adapter, be sure to connect this adapter after you finish reconfiguring the 6820 Printer fonts and exit the Configuration Utility (gray cable beneath the printer mechanism).

— Chapter 4 61 6820 Series 80-Column Printer User’s Manual Enable Microsoft ActiveSync Serial Port Connections If you use Microsoft ActiveSync to connect to your terminals, then do the following to enable its serial port based connections. In the ActiveSync application on your desktop, select File > Connection Settings, then check both the second (Allow USB connections) and third (Allow connections to one of the following) check boxes. Click OK, then close the ActiveSync application.

Chapter — 4 62 6820 Series 80-Column Printer User’s Manual

Control Code Definitions 5 This chapter contains a set of control code definitions and specifications for page layout for the 6820 Printer. These control code definitions are organized by categories of functions. The following methods assist in locating control codes easily: S Alphabetically organized (complete list)— refer to the Control Codes & Escape Sequences Index table in Appendix B, “Cross-Reference Tables.” Locate the index for the control code, and turn directly to that page. S Numeric order (single character codes only)— refer to the Single Character Control Code Definitions table in Appen- dix B, “Cross-Reference Tables.“ Locate the index for the control code, and turn directly to that page. S Numeric order (complete list)— refer to the Escape Sequences Quick Reference table in Appendix B, “Cross-Reference Tables” and look up control codes by their actual code values. Locate the index for the escape sequence, and turn directly to that page.

Chapter — 5 64 6820 Series 80-Column Printer User’s Manual Control Code Definitions I/O Buffer All characters and control codes received by the printer are stored in this buffer. Characters and controls codes are read from this buffer and acted upon to form the print buffer. Characters are removed from the I/O buffer as they are processed. Print (image) Buffer All characters go through this buffer on their way to the printed page. This buffer contains the graphic image of the dots to print, from which charac- ters are rendered. It is cleared when its contents are printed. Special Notations The following information defines notations included in the format defini- tions of the escape sequences, throughout this section. Notation Description (0) Used in the ASCII column of any of the Format definitions, indicates that its value can only be zero (and not the character “0”). For example: Select Top-Down Printing ESC US (0). (1) Used in the ASCII column of any of the Format definitions, indicates that its value can only be one (and not the character “1”). For example: Select Bottom-Up Printing ESC US (1). * When a number (at the end of an escape sequence) is marked with an asterisk, then either the value corresponding to that number or the value of the string character can be used for that number. For example, if 1* is shown, then either the value (1), or the value of the string character (decimal: 49, hex: 31) can be used. NUL The NUL character is represented in the Dec column as 0, in the Hex column as 00, and in the ASCII column as NUL. General Printer Control Functions Backspace The print buffer is emptied. The print head is moved to the left one char- acter space (using the current pitch). This can be performed to, but not beyond, the left margin setting. The backspace is ignored if justification of right, full, or centered is selected. Format Decimal Hex ASCII 8 08 BS The backspace control code (BS) is not reliable when text contains differ- ent character pitches. For reliable backspacing, use the escape sequence (ESC “\”), Set Relative Print Position.

— Chapter 5 65 6820 Series 80-Column Printer User’s Manual Beeper The printer’s sounding device produces a beep sound for approximately 1/10 of a second. Format Decimal Hex ASCII 7 07 BEL Cancel Line All of the characters currently in the print buffer are discarded. Current print position is set to left margin. Text already printed cannot be can- celed. Format Decimal Hex ASCII 24 18 CAN Carriage Return The print head is repositioned at the start of the print line (usually at the left margin), and repositions the pointer to the start of the print buffer, after printing all data in the buffer. Also, all of the “one line” functions are reset, such as bold, double-strike, double-wide, or unidirectional printing. Format Decimal Hex ASCII 13 0D CR Note: You can add an automatic line feed with a configuration item (see Configuration Parameters in Chapter 7, “Troubleshooting and Diagnos- tics”). Delete The last character in the print buffer is deleted. This functions only in left justification. Format Decimal Hex ASCII 127 7F DEL Form Feed The contents of the print buffer is printed, the print buffer is cleared, and the paper is advanced to the top of the next page (Top of Form), according to the current page length setting. The carriage position is moved to the start of the line. Format Decimal Hex ASCII 12 0C FF

Chapter — 5 66 6820 Series 80-Column Printer User’s Manual Select Half-Speed Printing Half-speed mode is turned on to provide quiet printing, and more accurate print positioning during text mode printing. Format Decimal Hex ASCII 27 115 1* 1B 73 01* ESC “s” 1* Cancel Half-Speed Printing Half-speed mode is turned off (factory default), and continues with normal speed printing. Format Decimal Hex ASCII 27 115 0* 1B 73 00* ESC “s” 0* Set Inactivity Time for Sleep Mode The time period, for which the printer waits during inactivity before it goes into low-power mode, is set (in n seconds). The factory default is 10 seconds. Format Decimal Hex ASCII 27 122 n 1B 7A n ESC “z” n Line Feed Perform Line Feed The contents of the print buffer is printed, then cleared, and the character count is reset to zero; then the print head advances to the next print line, using the current spacing. The position of the carriage is not affected and a carriage return is not executed. Format Decimal Hex ASCII 10 0A LF Perform n/216-inch Line Feed The paper to immediately advanced n/216 of an inch. This does not affect subsequent line feeds. Range of n is 0–255. Format Decimal Hex ASCII 27 74 n 1B 4A n ESC “J” n

— Chapter 5 67 6820 Series 80-Column Printer User’s Manual Perform n/216-inch Reverse Line Feed An immediate reverse line feed of n/216 of an inch is produced. This does not affect subsequent line feeds. Range of n is 0–255. Format Decimal Hex ASCII 27 106 n 1B 6A n ESC “j” n Perform Master Reset The Master Reset code initializes the printer, by resetting all special modes to their default power-up states (see the Factory Defaults paragraph in Ap- pendix B, “Cross-Reference Tables” for a complete list of settings that are initialized with this command). Format Decimal Hex ASCII 27 64 1B 40 ESC “@” Set Print Position (absolute) The print head is moved to an absolute horizontal position on the paper. The distance is specified, in dots from the left margin to the new print position (at which subsequent characters are printed). Each dot represents 1/60 of an inch. The values for n1 and n2 determine the distance, as fol- lows: number of dots = n1 + (n2 * 256) Maximum position is 480. The previous contents of the current print buffer is printed. If the position specified would have placed the print head outside the cur- rent margins, this function is ignored and the previous setting remains ef- fective. This function is also ignored in right, center, and full justification modes. Format Decimal Hex ASCII 27 36 n1 n2 1B 24 n1 n2 ESC “$” n1 n2

Chapter — 5 68 6820 Series 80-Column Printer User’s Manual Set Print Position (relative) The print head is moved to a horizontal position on the paper, relative to the current print head position. The distance specified is in dots. To deter- mine n1 and n2, first calculate the displacement required in 1/120ths of an inch. If the displacement is to the left, subtract it from 65536. The values for n1 and n2 determine the distance, as follows: number of dots = n1 + (n2 * 256) Maximum displacement is ±960. If the position specified would place the print head outside the current margins, this function is ignored and the previous setting remains in effect. This function is also ignored in right, center, and full justification modes. Format Decimal Hex ASCII 27 92 n1 n2 1B 5C n1 n2 ESC “\” n1 n2 Select Top-Down Printing Top-down printing (factory default) is enabled. First page is printed first. Format Decimal Hex ASCII 27 31 0 1B 1F 00 ESC US (0) Select Bottom-Up Printing Bottom-up printing is enabled. The last page is printed first. Format Decimal Hex ASCII 27 31 1 1B 1F 01 ESC US (1) Select Unidirectional Printing Unidirectional mode is turned on, causing the print head to print from left-to-right only. This allows more accurate print positioning during text mode printing. Format Decimal Hex ASCII 27 85 1* 1B 55 01* ESC “U” 1* Cancel Unidirectional Printing Unidirectional mode is turned off (factory default), allowing the print head to print in both directions. Format Decimal Hex ASCII 27 85 0* 1B 55 00) ESC “U” 0*

— Chapter 5 69 6820 Series 80-Column Printer User’s Manual Select Unidirectional (one line) Printing Unidirectional printing is turned on, for the current line only. The con- tents of the print buffer is printed, and cleared, before setting this mode. This allows more accurate print positioning during text mode printing, for the current line. Format Decimal Hex ASCII 27 60 1B 3C ESC “<” Page Formatting Functions This set of functions consists of control codes that change the formatting for the page, such as page length, margins, line spacing, etc. The page length (form length) and margin settings define the printable area on the page. These settings need to conform to the actual size of the paper used in the printer. Page Length Set Page Length (lines) The length of the paper is set, in lines, where the range of n (number of lines) is 1-127 (default = 66). Keep in mind the line spacing and actual length of the paper when specifying this value, since this function is depen- dent on those parameters. Top-of-Form is reset to the current line and the Skip Over Perforation setting is canceled. Format Decimal Hex ASCII 27 67 n 1B 43 n ESC “C” n Set Page Length (inches) The length of the paper is set, in inches, where the range of n (number of inches) is 1-22 (default = 11). Keep in mind the line spacing and actual length of the paper when specifying this value, since this function is depen- dent on those parameters. Also, Top-of-Form is reset to the current line and the Skip Over Perforation setting is canceled. Format Decimal Hex ASCII 27 67 0 n 1B 43 00 n ESC “C” NUL n

Chapter — 5 70 6820 Series 80-Column Printer User’s Manual Line Spacing These functions set the amount of space from one line to the next, for line feeds. The factory default is 1/6 inch (6 lines per inch). The Page Length, Vertical Tab, and Skip Over Perforation functions are also dependent upon this function. Select 1/8-inch Line Spacing Line spacing is set to 1/8 of an inch (8 lines per inch), for subsequent lines. Format Decimal Hex ASCII 27 48 1B 30 ESC “0” Select 7/72-inch Line Spacing (7 dots) Line spacing is set to 7/72 of an inch (approximately 9.7 lines per inch), for subsequent lines. Format Decimal Hex ASCII 27 49 1B 31 ESC “1” Select 1/6-inch Line Spacing Line spacing is set to 1/6 of an inch (6 lines per inch), for subsequent lines (factory default). 1/6 inch is equal to 12 dot spacing. Format Decimal Hex ASCII 27 50 1B 32 ESC “2” Select n/216-inch Line Spacing Line spacing is set to n/216 of an inch, for subsequent lines. A spacing of 1/216 inch is 1/3 the distance between pins of the print head (approxi- mately 1/3 of a dot) and 27/216 is 8 lines per inch. Range of n is 0–255. Format Decimal Hex ASCII 27 51 n 1B 33 n ESC “33” n Select n/72-inch Line Spacing (n dots) Line spacing is set to n/72 of an inch, for subsequent lines. A spacing of 1/72 inch (1 point in font size) is the distance between pins on the print head (approximately 1 dot) and 9/72 is 8 lines per inch. Range of n is 0–85. Format Decimal Hex ASCII 27 59 n 1B 41 n ESC “A” n

— Chapter 5 71 6820 Series 80-Column Printer User’s Manual Set Margins Margin settings define the horizontal print area on the page. Minimum space between margins is the width of one double-wide pica character. Set Right Margin All text in the print buffer is cleared, then the right margin is set to n col- umns, using the current character pitch. This is the number of the charac- ters from column 1 (at the left edge of the paper) to the last column before the right margin (factory default = 80). Minimum space between margins is the width of one double-width pica character. Maximum value for this is the maximum number of characters (based on the current pitch) that would fit between the left margin and the right edge of the default printable area of the page. Ranges shown below could vary, depending on values of other parameters that affect character width. If the value specified is not within the allowed range, it is ignored. Range of n is 2–80 in Pica mode, 2–96 in Elite mode, and 2–136 in Com- pressed mode. Format Decimal Hex ASCII 27 81 n 1B 51 n ESC “Q” n Set Left Margin Print buffer text is cleared, then the left margin is set, relative to the num- ber of columns to the left of the first column to print (factory default = 0). Minimum space between margins is the width of one double-width pica character. Maximum value must be less than the right margin. Ranges shown below could vary, pending on other parameter values that affect character width. If the specified value is not within the range, it is ignored. Range of n is 0–78 in Pica mode; 0–93 in Elite mode, and 0–133 in Com- pressed mode. Format Decimal Hex ASCII 27 108 n 1B 6C n ESC “I” n Set Skip Over Perforation This function is valid for continuous paper only. The number of lines to skip between the last printed line on the page and the first printed line on the next page is set. If the value specified for this function is greater than the page length, it is ignored. This function is canceled by the use of one of the Set Page Length functions (factory default = disabled). The amount of space left blank at the bottom of the printed page is depen- dent upon the current Line Spacing. Format Decimal Hex ASCII 27 78 n 1B 4E n ESC “N” n

Chapter — 5 72 6820 Series 80-Column Printer User’s Manual Cancel Skip Over Perforation The Skip Over Perforation is canceled, which allows the maximum number of lines to be printed on each page. Format Decimal Hex ASCII 27 79 1B 4F ESC “O” Character Style and Text Mode Functions The following set of functions affect the appearance of text on the printed page. This could involve size, typeface, or other characteristics of the text. Select Condensed Mode (compressed) The condensed mode is selected, which prints characters at approximately 60% of the normal width. This results in character pitches, as shown be- low (for exact pitch values, see Master Select, on page 75): Condensed Mode Condensed + Expanded Condensed + Elite 17 cpi (approximate) 9 cpi (approximate) 20 cpi (approximate) This function empties the print buffer and turns compressed mode on, and stays on until canceled by Cancel Compressed Mode, ESC SI (0) or DC2 (factory default = disabled). Note that this function is not supported in Dou- ble-byte Character Sets (DBCS). Format Decimal Hex ASCII 27 15 1B 0F ESC SI 15 0F SI Cancel Condensed Mode (compressed) This function cancels the compressed mode, enabled by Select Compressed Mode, SI or ESC SI (1). Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 18 1B 12 ESC DC2 18 12 DC2

— Chapter 5 73 6820 Series 80-Column Printer User’s Manual Select Double-Strike Mode Double-strike printing is enabled, until Cancel Double-Strike Mode is en- countered. Factory default disables double-strike. Text is made bolder by printing each dot twice, with the second dot slightly below the first dot. This mode is not available in NLQ, yet is not canceled by the selection of NLQ. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 71 1B 47 ESC “G” Cancel Double-Strike Mode The effect of Select Double-Strike Mode is canceled. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 72 1B 48 ESC “H” Select Double-Wide (expanded) Mode (one-line-only) Expanded print is enabled, for current line only. The mode set previously returns on subsequent lines. However, expanded print can be canceled with Cancel Expanded Print, DC4 or ESC “W” (0), before end of current line, or wrapping of the print buffer. This works with all three pitches (Pica, Elite, Compressed). This mode is also terminated by the execution of a Carriage Return, Line Feed, Form Feed, Vertical Tab or wrapping of the print buffer. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 14 1B 0E ESC SO 14 0E SO Cancel Double-Wide (expanded) Print (one-line-only) Double-Wide (expanded) print mode is canceled for the current line only. Modes set previously return on subsequent lines. However, it does not cancel expanded mode set by Select Double-Wide (expanded) Mode, ESC “W” (1) or Master Select, ESC “!”. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 20 1B 14 ESC DC4 20 14 DC4

Chapter — 5 74 6820 Series 80-Column Printer User’s Manual Select Double-Wide (expanded) Mode Expanded print mode is enabled, until Cancel Expanded Print is encoun- tered. Factory default disables double-wide mode. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 87 1* 1B 57 01* ESC “W” 1* Cancel Double-Wide (expanded) Mode Double-wide print mode (previously set by Select Double-Wide Mode) is canceled. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 87 0* 1B 57 00* ESC “W” 0 Select Elite Pitch A character pitch of 12 cpi (characters per inch) is selected. This also can- cels Pica Pitch (factory default = Pica). Note that this function is not sup- ported in DBCS. Format Decimal Hex ASCII 27 77 1B 4D ESC “M” Select Emphasized Mode Emphasized printing is enabled, until Cancel Emphasized Mode is encoun- tered. The text is made bolder by printing each dot twice, with the second dot slightly to the right of the first dot. Factory default disables Empha- sized mode. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 69 1B 4B ESC “E” Cancel Emphasized Mode The effect of the Select Emphasized Mode is canceled. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 70 1B 46 ESC “F”

— Chapter 5 75 6820 Series 80-Column Printer User’s Manual Define Intercharacter Space This function defines the amount of space to the right of each character, in addition to the space allowed in the character design. The variable n repre- sents the number of units of space, with each unit equal to 1/120 of an inch. Range of values for n is 0–63 with a factory default of 0. Format Decimal Hex ASCII 27 32 n 1B 20 n ESC SP n Select Italic Mode The text (nongraphic) characters are italicized. Factory default disables Italic mode. Note that this function does not work well with DBCS or alter- nate Single Byte Charater Sets (SBCS). Format Decimal Hex ASCII 27 52 1B 34 ESC “4” Cancel Italic Mode The italic mode, set by the Select Italic Mode function, is canceled. Note that this function does not work well with DBCS or alternate SBCS. Format Decimal Hex ASCII 27 53 1B 35 ESC “5” Master Select Combinations of modes are allowed with this function. The variable n is determined by combining values for the desired modes, by adding them together. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 33 n 1B 21 n ESC “!” n Valid combinations of the values in the following table include any com- binations except that Pica cannot combine with Elite. Example: Pica Compressed Italic Underlined, by adding values (00h + 04h + 40h + 80h), which results in C4h for the value of n. Hex Value Mode 00h Pica 01h Elite 04h Condensed (compressed) 08h Emphasized

Chapter — 5 76 6820 Series 80-Column Printer User’s Manual Mode Hex Value 10h Double-Strike 20h Double-Width (expanded) 40h Italic 80h Underlined The following print conflicts occur between modes. A mode in any col- umn takes precedence over all modes in the columns to its right. 1 2 3 Elite Emphasized Compressed The following print modes can be combined producing different pitches: Pitch Mode 5 cpi Expanded 6 cpi Expanded Elite 8.58 cpi Expanded Compressed 10 cpi Pica 12 cpi Elite 17.16 cpi Compressed Select Pica Pitch A character pitch of 10 cpi (characters per inch) is selected (factory de- fault). This also cancels Elite pitch. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 60 1B 50 ESC “P” Select Superscript Mode All subsequent characters are printed approximately 2/3 the normal height in the upper part of the character space, until Cancel Subscript/Superscript is encountered. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 83 0* 1B 53 00* ESC “S” 0*

— Chapter 5 77 6820 Series 80-Column Printer User’s Manual Select Subscript Mode All subsequent characters are printed approximately 2/3 the normal height in the lower part of the character space, until Cancel Subscript/Superscript is encountered. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 83 1* 1B 53 01* ESC “S” 1* Cancel Subscript/Superscript Mode The effects produced by Select Superscript Mode and Select Subscript Mode are canceled. Factory default also disables both of these modes. Note that this function is not supported in DBCS. Format Decimal Hex ASCII 27 84 1B 54 ESC “I” Select Underline Mode The underlining of all subsequent characters (including spaces) is enabled, until the Cancel Underline Mode function is encountered. Format Decimal Hex ASCII 27 45 1* 1B 2D 01* ESC “–” 1* Cancel Underline Mode The effect of the Select Underline Mode function is canceled. Factory de- fault also disables the Underline mode. Format Decimal Hex ASCII 27 45 0* 1B 2D 00* ESC “–” 0* Tabs and Tab Setting Functions Horizontal Tabs Horizontal tabs: set tabs, tab to next tab stop, clear tabs, set tab increments S Tab settings are not affected by subsequent changes in pitch. S Tabs may range up to maximum width for character and printer size. S All previous tab stops are cleared when new tab stops are set. If the left margin is changed after the horizontal tabs are set, tab stops are cleared. S Tabs become absolute positions and are not affected by any subsequent change in character size. S All tabs set outside of the printable area are ignored.

Chapter — 5 78 6820 Series 80-Column Printer User’s Manual Perform Horizontal Tab The print position is moved to the next horizontal tab stop. The tab posi- tions, set by ESC “D”, the Set Horizontal Tabs function, are not affected by any changes in character pitch. The factory default tab settings are at intervals of eight characters, in the currently selected pitch. For the default tabs, the actual distance to each tab position is affected by changes in character pitch. Format Decimal Hex ASCII 9 09 HT Set Horizontal Tabs The current horizontal tabs are reset, and new horizontal tabs are set up, based on the current character width (pitch). Format Decimal Hex ASCII 27 68 n1 n2 ... nk 0 1B 44 n1 n2 ... nk 00 ESC “D” n1 n2 ... nk NUL where, n1 is the first tab (range for tab stops: 1–255), n2 is the second tab (all tabs in ascending order), ... are subsequent tabs (maximum tabs: 32), nk is the last tab to set (any value less than the previous tab value acts as a terminating character), NUL is the terminating character. Clear Horizontal Tabs All horizontal tab stops are cleared. It is merely a variant behavior of the Set Horizontal Tabs function, where the NUL acts as an early terminating character, as existing tabs normally clear before setting any new tabs. Format Decimal Hex ASCII 27 68 0 1B 44 00 ESC “D” NUL Vertical Tabs Vertical tabs: set tabs, tab to next tab stop, clear tabs, set tab increments, set tabs in channels, select a tab channel S Tab positions are line numbers, counting from the Top of Form. S All tabs set beyond the page length are stored, but are not used. S Any tab set within the SOP range (Skip Over Perforation), during the time SOP is active, are stored but not used until SOP is canceled. S If a vertical tab, and the next tab stop is outside the printable page area, a form feed is executed placing the print head at the next Top of Form. S All previous tab stops are cleared when new tab stops are set. S Tab settings are not affected by subsequent changes in line spacing.

— Chapter 5 79 6820 Series 80-Column Printer User’s Manual Perform Vertical Tab The contents of the current print buffer are printed first, then the print position is moved to the next vertical tab stop. If no channel is selected, then channel 0 is used. The carriage position is changed to the start of the next print line. If the vertical tab is performed beyond the last tab position set or beyond the last line of a form, then a form feed is performed. If no vertical tabs are defined, then the paper advances one line, using the cur- rently selected line spacing, without changing the carriage position. Format Decimal Hex ASCII 11 0B VT Set Vertical Tabs The current tabs are reset, and vertical tabs are set up, based on the current line spacing. Tab settings are not affected by subsequent changes in line spacing. Format Decimal Hex ASCII 27 66 n1 n2 ... nk 0 1B 42 n1 n2 ... nk 00 ESC “B” n1 n2 ... nk NUL where n1 is the first tab (range of values for tab stops: 1–255), n2 is the second tab (all tabs must be in ascending order), ... are subsequent tabs (maximum number of tabs: 16), nk is the last tab to set (any value less than the previous tab value acts as a terminating character), NUL is the terminating character. All tab settings with this function are stored in channel 0. Clear Vertical Tabs All vertical tab stops are cleared. It is merely a variant behavior of the Set Vertical Tabs function, where the NUL acts as an early terminating charac- ter, since the function normally clears the existing tabs before setting any new tabs. Format Decimal Hex ASCII 27 66 0 1B 42 00 ESC “B” NUL Set Vertical Tabs in Channel This function works the same as the Set Vertical Tabs function, except that it stores the tabs into a specified channel, as specified by the variable c. This channel is selected for use by the Select Vertical Tab Channel function. Format Decimal Hex ASCII 27 98 c n1 n2 ... nk 0 1B 62 c n1 n2 ... nk 00 ESC “b” c n1 n2 ... nk NUL

Chapter — 5 80 6820 Series 80-Column Printer User’s Manual where c is the channel number (range: 0–7), n1 is the first tab (range of values for tab stops: 1–255), n2 is the second tab (all tabs must be in ascending order), ... are subsequent tabs (maximum number of tabs: 16), nk is the last tab to set (any value less than the previous tab value acts as a terminating character), and NUL is the terminating character. Clear Vertical Tabs in Channel All vertical tab stops in the specified channel are cleared. This is merely a variant behavior of the Set Vertical Tabs in Channel function, where the NUL acts as an early terminating character, since this function normally clears the existing tabs before setting any new tabs. Format Decimal Hex ASCII 27 98 c 0 1B 62 c 00 ESC “b” c NUL Select Vertical Tab Channel A specified tab channel is selected. It sets up the current tabs from that channel. Once this function is performed, all subsequent Perform Vertical Tab commands use the tab stops from the list retrieved from the specified channel. At power on, the printer uses the tabs stored in channel 0. Format Decimal Hex ASCII 27 47 c 1B 2F c ESC “/” c where c is the channel number (range: 0–7) Character Sets and User-Defined Functions Different character sets may be installed in the 6820 Printer. In some cases more than one character set may be present at one time, depending on the amount of available font memory. The 6820 Printer reserves 438K of memory for installable fonts in FLASH memory. You can install these character sets using NPCP or the flash configuration utility available in the 6820 Tool Kit. They can also install in flash at the time of manufacture or service. A printer tool kit is available for installing selected font modules. Single Byte Character Sets SBCSs are supported for MS-DOS, PL/N, and Intermec application com- patibility. NFT00000.MOD is the default character set (font) for compati- bility with the 4820 Printer. NFT00437.MOD is the IBM/Microsoft compatible character set for codepage 437. Double-Byte Character Sets DBCSs require two bytes to send to the printer to define the character to print. The first byte of the character code sent to the printer is known as a lead-in byte. The second byte of the character code is known as the trailing byte. Different character sets have different requirements for the values of

— Chapter 5 81 6820 Series 80-Column Printer User’s Manual both lead-in and trailing byte. When the lead-in byte does not fall in the range listed for the character set, a character from a SBCS may print. The following double-byte character sets are supported by the 6820 Printer. DBCS Font Module Code Page DBCS Language Lead-in Byte Trailing Byte NFT00936.MOD 936 GB 2312 Chinese (simplified) A1h–ABh B0h–F7h A1h–FEh NFT00950.MOD 950 big 5 Traditional Chinese A1h–C6h C9h–F9h 40h–FEh (except 7Fh) NFT00932.MOD 932 Shift JIS Japanese 81h–9Fh E0h–FCh 40h–FCh (except 7Fh) NFT00949.MOD 949 KSC 5601 Korean A1h–ACh B0h–C8h CAh–FDh A1h–FEh Multi-Byte Character Sets DBCS and SBCS can mix when printing a report. This mixture is referred to as a Multi-Byte Character Set (MBCS). When a DBCS is selected, the characters from the SBCS codepage currently selected are used for render- ing character codes and control codes from 0 to 127. Codes above 127 (that fall within the range of lead-in bytes for the selected character set) treat the byte that follows as a trailing byte for that character set. Other- wise, for character codes above 128, the character code from the selected SBCS is printed. NFT00950.MOD (BIG 5 DBCS) does not allow the MBCS mode. For this character set, only control codes from 0–31 are treated as single byte characters when they are not proceeded by a lead-in byte. All escape sequence character strings are treated as SBCS. Codepage Selection Multiple codepages can be present in printer font memory at one time. One SBCS and one DBCS codepage can be selected as the active code- pages at any time for MBCS mode. The active codepage can be changed at any time by substituting the appropriate value into n1 and n2 from the International Character Sets table on the next page. Format Decimal Hex ASCII 27 82 n0 n1 n2 1B 52 n0 n1 n2 ESC “R” n0 n1 n2 where n0 is 255, n1 is the high byte of codepage to select, and n2 is the low byte of codepage to select.

Chapter — 5 82 6820 Series 80-Column Printer User’s Manual Select National Character Set By default, codepage 0 is selected by the printer at reset. The following es- cape sequence may be used to select international character support, and is only allowed for codepage 0. All other codepages use direct character code mapping to select the appropriate font for rendering. Format Decimal Hex ASCII 27 82 n 1B 52 n ESC “R” n where n is 0–14 and is the country code, as shown in the International Character Sets table on the next page. The default value for n is zero (USA). A full 256 character set is not provided for these sets. There are 64 interna- tional characters stored in ROM: 32 in Roman and 32 in Italic. They are stored as codes 0–31 and 128–255. These are normally not accessible. However, the ESC “R” command makes these codes available, but only 12 characters at a time. These 12 are available in these positions of the ASCII character table: 35, 36, 64, 91, 92, 93, 94, 96, 123, 124, 125, and 126, as shown in the International Character Sets table on the next page. International Character Sets Country Country Number 35 36 64 91 92 93 94 96 123 124 125 126 USA 0 # $ @ [ \ ] ^ ‘ { | } ~ France 1 # $ à º ç § ^ ‘ é ù è ¨ Germany 2 # $ § Ä Ö Ü ^ ‘ ä ö ü β England (UK) 3 £ $ @ [ \ ] ^ ‘ { | } ~ Denmark 1 4 # $ @ Æ Ø Å ^ ‘ æ ø å ~ Sweden 5 # ¤ É Ä Ö Å Ü é ä Ö å ü Italy 6 # $ @ º \ é ^ ù à è ì Spain 1 7 P $ @ ¡ Ñ ¿ ^ ‘ ¨ ñ } ~ Japan 8 # $ @ [ ¥ ] ^ ‘ { | } ~ Norway 9 # ¤ É Æ Ø Å Ü é æ ø å ü Denmark 2 10 # $ É Æ Ø Å Ü é æ ø å ü Spain 2 11 # $ á ¡ Ñ ¿ é ‘ í ñ ó ú Latin America 12 # $ á ¡ Ñ ¿ é ü í ñ ó ú Hebrew 13 Hebrew fonts are available in the supplied font files. See “Hebrow Character Fonts” table on the next page. Greek 14 Greek fonts are available in the supplied font files. See the “Greek Character Sets” table on the next page..

— Chapter 5 83 6820 Series 80-Column Printer User’s Manual Hebrew Character Fonts Hebrew characters represented by decimal values 38 and 65 through 90 are represented by the following 7x7 font descriptions. *.*.*.. ....*.* *.*.*.* *.*.*.* ....*.* *.*.*.* *.*.*.* *..*.*. ....*.. ......* .....*. .....*. ......* ...*... .*...*. *..*..* ....*.. ....*.* .....*. *....*. ......* ...*... *....*. *..*..* ....*.. ...*..* .....*. *....*. ......* ...*... *....*. *.....* *.*.*.* ..*...* .....*. *....*. ......* ...*... *....*. *....*. ....... ....... ....... ....... ....... ....... ....... *.*.*.. ....... ....... ....... ....... ....... ....... ....... ....... 65 66 67 68 69 70 71 72 ....... ....... ....... *...... ....... ....... ....... ....... ....*.* ..*.*.* *.*.*.. *.*.*.* *.*.*.* *..*... ....*.* ....*.* ......* ......* ......* ......* *.....* .*.*.*. ......* ......* ......* ......* ......* .....*. *.....* ..*...* ......* ......* ....... ......* ......* ....*.. *.....* .*....* ......* ......* ....... ......* *.*.*.. .*.*... *.*.*.* *...*.* ......* ..*.*.* ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... 73 74 75 76 77 78 79 80 ....... ....... ....... ....... ....... ....... ....... ....... *.*.*.* *.....* *.*.*.* *.*.*.. *....*. *.....* *.*.*.* *.*.*.* ..*...* *.....* *.....* *.....* .*..*.. .*...*. ......* ......* .*....* .*...*. *.*...* *.*...* ..*.*.. ...*... .*....* ......* *....*. ..*.*.. ......* ......* ......* .....*. *.*.*.* ......* *.*.*.. *.*.*.* ......* *.*.*.. ......* *.*.*.* *...... ......* ....... ....... ......* ....... ......* ....... *...... ....... ....... ....... ....... ....... ....... ....... ....... ....... 81 82 83 84 85 86 87 88 .....*. ....... ....... *..*..* ..*.*.* *.....* *..*..* ..*...* .*....* *..*..* ..*...* .*.*.*. *.*..*. ..*...* *....*. *...*.. *.*...* *.....* ....... ....... ....... ....... ....... ....... 89 90 38 Greek Character Sets Dec Hex Chr Dec Hex Chr Dec Hex Chr 97 61 A 105 69 I 113 71 P 98 62 B 106 6a K 114 72 Σ 99 63 Γ 107 6b Λ 115 73 T 100 64 Δ 108 6c M 116 74 Y 101 65 E 109 6d N 117 75 Φ 102 66 Z 110 6e Ξ 118 76 X 103 67 H 111 6f O 119 77 Ψ 104 68 θ 112 70 Π 120 78 Ω The selected set stays in effect until the printer is reset and receives a Mas- ter Reset command, or a new international character set is selected. Note that this function is only used with the default character set. User Defined Characters This code addresses user-defined characters and selection into memory. Note: RAM-based definition or redefinition of standard characters is only useful when the default SBCS codepage is selected. There is no method to redefine characters in the other codepages, since unique codepages can be created and loaded into the printer font memory (flash) for use.

Chapter — 5 84 6820 Series 80-Column Printer User’s Manual Copy ROM to RAM The characters in ROM are copied into RAM, so a complete user-defined character set is created by editing selected characters. This ensures that all characters are defined when a user-defined character set is selected. This eliminates the need to unselect the user-defined character set when print- ing defined characters. Note that this function is only useful with the default SBCS character set. Format Decimal Hex ASCII 27 58 0 0 0 1B 3A 00 00 00 ESC “:” NUL NUL NUL Define User-Defined Characters Characters are redefined by the user in the currently selected mode. How- ever, they can only be used in draft mode. Note that this function is only useful with the default SBCS character set. Format Decimal Hex ASCII 27 38 0 k1 k2 s1 d1 ... d11 1B 26 00 k1 k2 s1 d1 ... d11 ESC “&” NUL k1 k2 s1 d1 ... d11 where k1 is the character code of the first character to redefine, k2 is the character code of the last character to redefine (any character between 0–255 can be redefined), and (k1 could equal k2, if only one character is defined). For each character defined, 12 bytes of data must be supplied, as follows: where s1 is the first byte that describes the character format. Bits 0–3 represent the end position in the grid, bits 4–6 represent the start posi- tion in the grid, and bit 7 determines whether the character uses the top eight pins or the bottom eight pins of the print head. If bit 7 = 0, the top eight pins are used. If bit 7 = 1, the bottom eight pins are used. The start and end positions are ignored during character imaging, but must be accurate to redefine the character code. d1...d11 is the data that com- prises the dot image pattern of the defined character. When printable code expansion is enabled with ESC “I”, the Printable Code Area Expansion function, and the user-defined character set is selected with ESC “%” (1), the Select User-Defined Set function, then the codes (less than 20h and greater than 7Fh) can be defined for use and are print- able. When printable code expansion is enabled with the Enable Printing of Codes 128-255 function, and the user-defined character set is selected with the Select User-Defined Set function, then codes (between 80h and 9Fh) can be defined for use and are printable. For a list of these characters, refer to the Printable Code Expansion Charac- ters table on page 86.