Intermec MaxiScan 2300 Operation & User’s Manual

the below listed standards as required by the EMC Directive 89/336EEC as amended by 92/31/EEC and by the Low Voltage Directive 73/23/EEC as amended by 93/68/EEC: EN 55022 (1992) EN 50082 (1998) EN 60950 (1993) USA: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. It generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause interference to radio communications. If this equipment causes interference, the user will be required to correct the interference at the user’s own expense. This equipment complies with the UL 1950 standard. Canada: This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numerique de la classe B respect toutes les exigences du Reglement sur le materiel brouilleur du Canada. This equipment complies with the UL 1950 standard. Cet equipment ext conforme a la norme UL 1950. Mexico: Este equipo cumple con la certification NOM. Australia –New Zealand: This equipment has been tested and found to conform to the Australian EMC framework concerning Class B digital devices, prescribed by the Australian and New-Zealand standard AS/NZS 3548. The information contained in this document is for informational purposes only and is subject to change without notice. No part of this document may be copied or reproduced in any manner without the prior written permission of Intermec Technologies Corporation. The word Intermec, the Intermec logo, Scanplus and EasySet are either trademarks or registered trademarks of Intermec. Throughout this document, trademarked names may be used. Rather than put a trademark (tm or R) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, an do the benefit of the trademark owner, with no intention of infringement. P/N 3-450049-01 October 2000

Preface i Chapter 1 The MaxiScan 2300 VS 1 1.1 Unpacking the MaxiScan 2300 VS 2 1.2 Scanning bar codes with the MaxiScan 2300 VS 4 1.3 Scanner labelling 6 1.4 Maintaining the scanner 9 1.5 Controlling the scanner from the POS system 9 Chapter 2 Installing the MaxiScan 2300 VS 11 2.1 Installing the scanner on a counter surface 13 2.2 Installing the scanner using the flexible stand 17 Chapter 3 Mounting options MaxiScan 2300 VS 21 3.1 Flyby mode scanning: right to left 23 3.2 Flyby mode scanning: left to right 25 3.3 Presentation mode scanning 27 Appendices A. Connector types and pin definitions 30 B. Technical specifications 32 C. Troubleshooting 33

combining unequalled performances with enormous installation flexibility. It has a unique four-directional sealed optical assembly, allowing it to be turned inside the fixed scanner housing. This new benchmark for vertical supermarket and hypermarket scanning ensures an ergonomic and user-friendly implementation wherever it is installed. The MaxiScan is also one of the flattest scanners available today, making installation at the check-out even easier. Two versions of the MaxiScan are available, one unit has RS232C and OCIA interfaces and the other has IBM RS485 and Keyboard Wedge interfaces. An auxiliary port for connecting another scanner is standard. This manual contains three chapters and three appendices. The first chapter describes the MaxiScan 2300 VS and its general features. The MaxiScan can be installed on a counter surface or on a flexible stand. Instructions for the installation are described in the second chapter. Precisely follow the instructions for the installation of the scanner. Default settings can be changed with the bar code labels from the Configuration Guide that came with the scanner. The third chapter describes all possible mounting options. Appendix A shows all connectors of the scanner. Technical specifications of the MaxiScan 2300 VS can be found in Appendix B. Refer to Appendix C for troubleshooting if the scanner is not working properly.

Remove the scanner and its accessories from the box and packing material. Refer to the packing list to make sure you have received all the items ordered. Visually inspect the scanner and accessories for any evidence of physical damage. Refer to the figure on page 6 to locate the interface label and make sure that the scanner interface corresponds with the host system interface. Immediately contact your supplier if anything appears to be damaged, or if the supported interface does not correspond with the host system interface. The various parts of the MaxiScan 2300 VS are: 2 The MaxiScan 2300 VS LED Sleep mode switch THE Maxiscan 2300 VS Good read speaker

Sleep mode switch - When a sleep mode time-out is programmed, the - scanner can be re-activated by pressing this switch. The sleep-mode feature is programmable with the menu labels from the Configuration Guide. NOTE: The default value for the sleep mode time-out is set to 30 minutes. When the scanner is in sleep mode, the LED is intermittently flashing red. LED - A red LED indicates that the scanner is ready to read a bar code. A green LED indicates a good read. Good read speaker - The speaker is heard whenever data has been read correctly. The frequency and volume can be adjusted with the menu labels from the Configuration Guide. The MaxiScan 2300 VS 3

The MaxiScan 2300 VS is an omni-directional scanner featuring a 5 directional scan field with a 20 lines scan pattern. The scanner's scan volume is illustrated in the figure below. The optimal reading zone lies between 1 and 9 cm from the scanner window, but bar codes can be read up to 30 cm (11.8 in.) from the scanner window. The scanner can be used in either fly by or presentation mode. Scanning a bar code label in fly by mode is very simple: pass the product’s bar code label along the scanner as illustrated in the figure below. 4 The MaxiScan 2300 VS front view Fly by mode: scan pattern volume 1 cm optimal reading zone top view 9 cm 30 cm product flow scanner in fly by mode 1. Pass the label along the scanner. Bar code is read (green led). 1 special offer chewing-gum

product’s bar code label to the scanner as illustrated in the figure below. The MaxiScan 2300 VS 5 front view Presentation mode: top view 1 cm optimal reading zone 9 cm 30 cm scanner in presentation mode special offer chewing-gum 1 2 1. Move the label to the scanner. Bar code is read (green led). 2. Move the label from the scanner.

Two labels are present on the housing of the MaxiScan 2300 VS as indicated in the figure below. Two labels are also visible through the scanner window. All labels are attached by the manufacturer and should not be removed. The scanner’s serial number is found underneath the bar code label as depicted in the figure above. This official registration number is strictly related to the device. The supplier may ask for this number when the scanner needs servicing. 6 The MaxiScan 2300 VS CAUTION-Laser light when open Do not stare into beam IEC825 class 1 laser product Complies with 21CFR1040 as applicable to a class IIa laser product. Avoid long term viewing of direct laser light - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12V -12V 5V LISTED ACCESORY 4F10 I.T.E. World wide Patents Pending UL R UL R C WO1: Part No: Serial no. 1 12345678 Manufactured model Port1 Port2 600mA 75mA 350mA Software

Class I laser product. It also complies with U.S. 21CFR1040 as applicable to a Class IIa laser product. Avoid long term viewing of direct laser light. German: Der Strichcode-Scanner M2300 VS entspricht den Sicherheitsvorschriften nach IEC 825-1 (1993) für ein Laserprodukt der Klasse I. Er entspricht auch U.S. 21CFR1040, anwendbar auf ein Laserprodukt der Klasse IIa. Vermeiden Sie langzeitiges Hineinblicken in direktes Laserlicht. Dutch: De M2300 VS scanner voldoet aan de veiligheidsnormen IEC 825-1 (1993) voor een Klasse I laserprodukt. Tevens voldoet de scanner aan U.S. 21CFR1040, van toepassing op een Klasse IIa laserprodukt. Vermijd langdurig kijken in direkt laserlicht. French: Le scanner M2300 VS est conforme aux normes de sécurité IEC 825-1 (1993) s’appliquant à un produit laser de la classe I. Il est également conforme à la U.S. 21CFR1040 telle qu’elle s’applique à un produit laser de la classe IIa. Eviter de rester exposé longtemps à la lumière directe du laser. Danish: M2300 VS skanneren er i overensstemmelse med sikkerhedsstandarden IEC 825-1 (1993) for laserprodukter i klasse I. Den er også i overensstemmelse med U.S. 21CFR1040, der gælder for laserprodukter i klasse IIa. Undgå at se direkte på laserlys i længere perioder. Finnish: M2300 VS -skanneri täyttää luokan I lasertuotteelle IEC 825-1:ssä (1993) asetetut turvavaatimukset. Se täyttää myös U.S. 21CFR1040:ssa asetetut vaatimukset siltä osin kuin ne koskevat luokan IIa lasertuotetta. Vältä pitkäaikaista suoraan laservaloon katsomista. Swedish: Avsökaren M2300 VS uppfyller säkerhetsnormen IEC 825-1 (1993) för laserprodukter av klass 1. Den uppfyller dessutom U.S. 21CFR1040 som gäller för laserprodukter av klass IIa. Undvik att titta i direkt laserljus under längre perioder. The MaxiScan 2300 VS 7

Norwegian: M2300 VS skanneren er i samsvar med sikkerhetsstandarden IEC 825-1 (1993) for laserprodukter i klasse I. Den er også i samvar med U.S. 21CFR1040 for laserprodukter i klasse IIa. Unngå å se langvarig på direkte laserlys. Italian: Lo scanner M2300 VS è conforme alle norme di sicurezza IEC 825-1 (1993) relative ad un prodotto laser di Classe 1. È inoltre conforme alla norma U.S. 21CFR1040 relativa ad un prodotto laser di Classe IIa. Evitare l'esposizione prolungata all'emissione diretta di luce laser. Portuguese: O scanner M2300 VS está conforme as normas de segurança IEC 825-1 (1993) para a Classe 1 dos produtos laser. Também está conforme a norma U.S. 21CFR1040 aplicada nos produtos laser da Classe IIa. Evite expor os olhos directa e prolongadamente aos raios laser. Spanish: El scanner M2300 VS reune las normas de seguridad IEC 825-1 (1993) para un producto laser de Clase 1. Y también reune las normas U.S. 21CFR1040 que se aplican a un producto laser de Clase IIa. Se debe evitar mirar muy fijo en luz lasérica directa. Optical: The use of optical instruments with this product will increase eye ha- zard. Optical instruments include binoculars, microscopes and magnifying glas- ses but do not include eye glasses worn by the user. Radiant Energy: The M2300 VS uses a low-power laser diode operating at 675 nm in an opto-mechanical scanner resulting in less than 0.5 mW peak output power. Laser light observed at 3,5 cm (1.38 in.) above the window through a 7 mm (0.28 in.) aperture and averaged over 1000 seconds is less than 3.9 µW per CDRH Class IIa specification. Do not attempt to remove the protective housing of the scanner, as unscanned laser light with a peak output up to 0.7 mW could be accessible inside. Laser Light Viewer: The scanner window is the only aperture through which laser light may be observed on this product. A failure of the scanner motor, while the laser diode continues to emit a laser beam, may cause emission levels to exceed those for safe operation. The scanner has safeguards to prevent this occurrence. If, however, a stationary laser beam is emitted, the failing scanner should be disconnected from its power source immediately.

Do not remove the scanner’s protective housing. There are no user-serviceable parts inside. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. 1.4 MAINTAINING THE SCANNER The MaxiScan 2300 VS scanner requires little maintenance. Only occasional cleaning of the scanner window is necessary to remove dirt and fingerprints. Cleaning can be performed during operation with a non-abrasive glass spray cleaner and a soft lint-free cloth. 1.5 CONTROLLING THE SCANNER FROM THE POS SYSTEM The MaxiScan 2300 VS can be controlled from the POS system via the RS232C interface. Controlling is achieved by transmitting the following single byte commands to the scanner. In the Scantech default setting the following commands are available (more details upon request): When the scanner is disabled, the motor of the scanner will stay on until the scanner goes into sleep mode. The MaxiScan 2300 VS 9 ASCII code 0E Hex 0F Hex 05 Hex function enable (cancels disable) disable power-up re-initialization byte is also called: Shift Out or Shift In or ENQ or 12 Hex sleep DC2 or 14 Hex wake (cancels sleep) DC4 or

Depending on the way you want to use the MaxiScan 2300 VS, the scanner can be installed fixed on a counter surface, sunk into the counter surface or on a flexible stand. The Maxiscan can be installed in two different ways, scanner housing Landscape or scanner housing Portrait (see the illustrations below). Refer to chapter 3 for the various mounting options of the MaxiScan. Independent from the installation you can direct the scan pattern in a way that suits your application most, thanks to the four directional optical assembly. For turning the optical assembly please refer to the MaxiScan 2300 VS Service Manual (authorized personnel only). Scanner Housing Landscape Scanner Housing Portrait Cable supply Cable supply 90/180/270 90/180/270 The turning of the optical assembly. Note:The orientation of the scanner’s optical assembly is factory assembled according to your preference! I To make the instructions in this manual as clear as possible, the starting point for all instructions is the landscape scanner housing setup. IMPORTANT

Instructions for installation on the flexible stand are given in Section 2.2. Due to many POS systems on the market, a large number of communication cables is available. Make sure that you have the right cable to connect the scanner to your POS or computer. 2.1 INSTALLING THE SCANNER ON A COUNTER SURFACE Follow these steps to mount the scanner in a fixed counter surface position: 1. Locate the optimal scanner position on the counter surface. Pay attention to the product flow, distance to the counter edge and convenience for the operator. 2. Use the enclosed templates of the vertical mount to mark the places for the mounting holes at the counter surface and also the hole for the cable supply. You can also choose to lead the cables away on the counter surface by removing an insert in the back cover of the scanner. Note: - Use template A for installing the scanner housing landscape. - Use template B for installing the scanner housing portrait. 3. Fasten the vertical mount to the surface with four screws (or four nuts and bolts) as illustrated in the figure. Installing the MaxiScan 2300 VS 13 I The scanner and the host system must be switched off before starting the installation of the scanner. By following this precaution you prevent any electrical damage. I You are advised to install the scanner in an air circulated place out of direct sunlight. NOTES SCANNER FRONT

1. cover by pressing it with a coin as indicated in the figure. 5. Lead the power supply cable and communication cable through the hole in the counter. 6. Plug the communication cable with the 8 pin modular jack into Data port 1 if the host system features the RS232C or IBM RS485 interface, or into Data port 2 if the host system features the OCIA or KBW interface. Plug the other connector of the cable into the appropriate serial port of your POS or computer. Connect the Intermec universal power supply unit to the power supply port. Lead the cables through the scanner as illustrated in the figure on the next page. 14 Installing the MaxiScan 2300 VS insert insert

15 AUX INTERFACE INTERFACE POWER PORT 2 PORT 1 AUX INTERFACE INTERFACE POWER PORT 2 PORT 1 Interface port 1. Connect the communication cable to this port if the host system features the RS232C or IBM RS 485 interface AUX INTERFACE INTERFACE POWER PORT 2 PORT 1 Interface port 2. Connect the communication cable to this port if the host system features the OCIA or KBW interface

8. Reposition the back cover of the scanner. 9. Power on the scanner by connecting the IEC power cord to the AC/DC power supply and plugging the AC power cord into an AC power outlet. Switch on the host system. Once the scanner is installed, you can start scanning bar code labels. If you want to change the default settings of the scanner, proceed to the Configuration Guide which came with the scanner. 16 Installing the MaxiScan 2300 VS AUX INTERFACE INTERFACE POWER PORT 2 PORT 1 SCANNER FRONT I To activate Data port 2 (OCIA or KBW interface) scan the following codes from the Configuration Guide: 1. open the scanner Programming Mode by scanning code 1.1 2. return to factory default settings by scanning code 1.3 IMPORTANT

To install the scanner on a flexible stand, lead the cables through the flexible stand to be connected to the scanner. Furthermore the stand should be fastened to the counter top. Finally, the scanner should be fastened to the stand. You are advised to precisely follow the next steps: 1. Dismantle the flexible stand with your hands 2. Locate the optimal scanner position on the counter. Pay attention to the product flow, distance to the counter edge and convenience for the operator. 3. Use the flexible stand as a template to mark the places for the mounting holes at the counter and also the hole for the cable supply. You can also choose to lead the cables away on the counter surface by removing an insert in Installing the MaxiScan 2300 VS 17 SCANNER FRONT Pull

counter. 4. Lead the communication cable and power supply cable through the slit and reposition the flexible bellows as illustrated in the figure. 18 Installing the MaxiScan 2300 VS coming from host system coming from power supply to socket for power supply to interface port 1 or 2 of scanner SCANNER FRONT

6. Remove the back cover of the scanner by pressing the small hole with a coin, as depicted in the figure on page 14. 7. Plug the communication cable with the 8 pin modular jack in the appropriate interface port of the scanner. Refer to the figure on page 15. Plug the other end of the cable into the appropriate serial communication port of the host system. 8. Connect the Intermec universal power supply unit to the power supply port. 9. Place the scanner onto the flexible stand as indicated in the figure on page 16 and reposition the back cover of the scanner. 1 Installing the MaxiScan 2300 VS 19 SCANNER FRONT Leaning backward Leaning forward I To activate Data port 2 (OCIA or KBW interface) scan the following codes from the Configuration Guide: 1. open the scanner Programming Mode by scanning code 1.1 2. return to factory default settings by scanning code 1.3 IMPORTANT

11. Power on the scanner by connecting the IEC power cord to the AC/DC power supply and plugging the AC power cord into an AC power outlet. Switch on the host system. Once the scanner is installed, you can start scanning bar code labels. If you want to change the default settings of the scanner, proceed to the Configuration Guide that came with the scanner. 20 Installing the MaxiScan 2300 VS

The ability to turn the optical assembly of the Maxiscan 2300 vs provides a large number of mounting options. This chapter will help you find the best mounting option for your application. (For information on turning the optical assembly, please refer to the Maxiscan 2300 vs Service Manual. Authorized personnel only). The MaxiScan 2300 VS can be installed: - fixed on a counter surface, - sunk into the counter surface or - on a flexible stand. Your choice depends on the way you intend to use the scanner. The following pages illustrate which mounting options are available. To install the Maxiscan 2300 vs in flyby mode for scanning from Right to Left, please refer to Section 3.1 To install the Maxiscan 2300 vs in flyby mode for scanning from Left to Right, please refer to Section 3.2 To install the Maxiscan 2300 vs in presentation mode, please refer to Section 3.3

23 Cable supply On counter surface Product flow special offer chewing-gum 3.1 FLYBY MODE SCANNING: RIGHT TO LEFT To scan from Right to Left, install the scanner housing by: a. landscape orientation or b. portrait orientation. a. Scanning from Right to Left, scanner housing landscape orientation Cable supply SCANNER FRONT On flexible stand Product flow special offer chewing-gum Not recommended. The need to lift the products being scanned increases. 3.1a1 3.1a2

b. Scanning from Right to Left, scanner housing portrait orientation Cable supply On counter surface special offer chewing-gum Cable supply SCANNER FRONT On flexible stand Product flow special offer chewing-gum Cable supply Sunk into counter surface Product flow special offer chewing-gum Not recommended. The need to lift the products being scanned increases. Not recommended. The need to lift the products being scanned increases. 3.1b1 3.1b2 3.1b3

25 3.2 FLYBY MODE SCANNING: LEFT TO RIGHT To scan from Left to Right, install the scanner housing by: a. landscape orientation or b. portrait orientation. a. Scanning from Left to Right, scanner housing landscape orientation Cable supply On counter surface Product flow special offer chewing-gum Cable supply On flexible stand SCANNER FRONT Product flow special offer chewing-gum Not recommended. The need to lift the products being scanned increases. 3.2a1 3.2a2

b. Scanning from Left to Right, scanner housing portrait orientation special offer chewing-gum Cable supply On counter surface Cable supply SCANNER FRONT On flexible stand Product flow special offer chewing-gum Cable supply Sunk into counter surface Product flow special offer chewing-gum Not recommended. The need to lift the products being scanned increases. Not recommended. The need to lift the products being scanned increases. 3.2b1 3.2b2 3.2b3

27 3.3 PRESENTATION MODE SCANNING To scan in presentation mode, install the scanner housing by: a. landscape orientation or b. portrait orientation. a. Scanning in presentation mode, scanner housing landscape orienta- tion Cable supply On counter surface special offer chewing-gum 1 2 Product flow Cable supply SCANNER FRONT On flexible stand special offer chewing-gum 1 2 Product flow Not recommended. Due to a minimized scan pattern. 3.3a1 3.3a2

b. Scanning in presentation mode, scanner housing portrait orientation Cable supply SCANNER FRONT On flexible stand special offer chewing-gum 1 2 Product flow Cable supply Sunk into counter surface special offer chewing-gum 1 2 Product flow Cable supply On counter surface special offer chewing-gum 1 2 Product flow Not recommended. Due to a minimized scan pattern. 3.3b1 3.3b2 3.3b3

pin 8 pin 1 pin 8 pin 1 AMP 5-554170-1 male connector front view: pin 8 pin 1 IINTERFACE PORT 1 AUX INTERFACE INTERFACE POWER PORT 2 PORT 1 INTERFACE PORT 2 pin 10 pin 1 Stewart 940SP301010RK2 male connector front view: pin 10 pin 1 AUX PORT Description +5VDC (250 mA max.) CTS RXD Reserved GND Reserved Aux port RTS Pin 1 2 3 4 5 6 7-10 A. CONNECTOR TYPES AND PIN DEFINITIONS There are two dual interface versions of the MaxiScan available: RS232C/OCIA and IBM RS485/Keyboard Wedge. The various pin definitions for the applicable Data port are given on page 31. The connector to be used for the port is indicated below. I To activate Data port 2 (OCIA or KBW interface) scan the following codes from the Configuration Guide: 1. open the scanner Programming Mode by scanning code 1.1 2. return to factory default settings by scanning code 1.3 IMPORTANT

RESET RESET RTN Direction input output output input - input input input RS232C interface Data port 1 OCIA interface Data port 2 Description Not Con. IO-A IO-B Not Con. GND Not Con. Direction - input/output input/output - - - Reserved IBM RS485 interface Data port 1 Pin 1 2 3 4 5 6 7 8 Pin 1 2 3 4 5 6 7 8 Description IFID1 KB_DATA KB_CLCK PC_DATA PC_GND PC_CLCK PC_5V IFID2 Direction input output output input input input input input KBW interface Data port 2 Pin 1 2 3 4 5 6 7 8 Pin definition for dual interface version RS232C-OCIA Pin definition for dual interface version IBM RS485-Keyboard Wedge

32 Appendices Electrical Power supply voltage 100 - 250 V ac, 50/60 Hz DC input to scanner + 12 V dc, 600 mA - 12 V dc, 75 mA + 5 V dc, 350 mA Interfaces Depending on scanner version Interface port 1: RS232 or IBM RS485 Interface port 2: OCIA or KBW Auxiliary port Secondary scanner (250 mA max.) Optical Light source Visible laser diode (675nm) Depth of field 300 mm Scan pattern 5 directions scan field, 20 lines scan pattern Scan rate 2000 scans / second Decoding Bar code types EAN/UPC/JAN + Add-on Code 128, EAN 128, Code 39, Code 32, Codabar, ITF Physical Weight 1,2 kg Dimensions L x W x D: 183 x 210 x 70 mm : 7.2 x 8.25 x 2.75 inch 210 mm 70 mm 70 mm 183 mm

using the scanner. If troubles occur, take a moment to read the information in this section. However, before referring to the diagnostic tips make sure that the scanner is installed as described in Chapter 2 and that all cables are properly connected. Environmental Operating temperature 0° C ~ 40° C Humidity 0% ~ 95% RH (non-condensing) Safety Laser safety IEC 825-1 (1993) Class I, U.S. 21CFR1040 Class IIa Electrical safety EN 60950 second edition UL1950 (third edition), c-UL (according CSA22.2.950-95) Flammability rate 94V-0 EM Compatibility Radio and TV interference EN 55022 Class B (1994), FCC part 15 Class A (1992) Harmonic current emissions EN 61000-3-2 (1995) EM-immunity EN 50082-1 (1992) based on: ElectroStatic Discharge (ESD) IEC 801-2 (1991) Radio frequency immunity IEC 801-3 (1984) / ENV 50140 (1993) Electrical fast transient IEC 801-4 (1988) The scanner is on but a bar code cannot be read. The LED is red. Diagnostic Tips I The scanner window is dirty. Clean the I scanner window as described in the I Maintenance section. I The presented bar code type is not I enabled. Select the bar code type with I the Configuration Guide. I The scanner is disabled by the host. I Refer to Section 1.5. I The bar code type you presented to the I scanner is not supported by the Pollux. Problem

rotating. A bar code cannot be read. The LED is intermittently flashing red. The LED is alternating red/green. The LED is alternating red/green and beeps are heard. The scanner does not accept more than two or three bar codes. The LED is red and green. The LED is blinking red and green. Diagnostic Tips I The scanner is in sleep mode. Press the switch on top of the scanner to reactivate the scanner (or use the wake protocol. Refer to section 1.5). I Mirror motor is defective and must be replaced (Authorized personnel only). I Possible failure of the scanning safeguard circuit. Immediately disconnect the scanner from its power source. Contact your supplier. I There is no proper handshaking with the host system. Switch the host system on and check connection and communication settings. I The laser is not functioning. The laser is defect. Contact your supplier. I The ambient temperature is too high. Make sure the scanner has enough air ventilation and is not placed in direct sunlight. Problem

A bar code is read by the scanner but not accepted by the host system. Diagnostic Tips I The scanner is continuously seeing a bar code. Remove all bar code labels from the scan volume of the scanner and try again. I The scanner cannot send the data to the host system. There is no proper handshaking between the scanner and the host. Scanner buffer is full. Make sure that all cables are connected and your host system is ready to receive data. I The communication cable is not connected to the serial port of your host system. Refer to the manual of your host system to locate the serial port. I The communication settings of the host and scanner do not match. Ensure that the setting value for both devices are the same. For proper adjustment values see the Configuration Guide. I The communication cable does not suit your host system. Contact your supplier for the correct communication cable. I The data format is not supported by the software running on the host system. Problem