Tektronix Phaser 600 Service Manual

use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in operating instructions unless you are qualified to do so. This printing Dec 1996 070-9482-00

troubleshoot, repair, adjust, and maintain a Tektronix Phaser® 600 Color Printer. The first half of this manual familiarizes you with the printer; it provides information on installing and verifying the printer and training printer customers as a part of the Option S0 printer installation procedure. The latter half of the manual includes troubleshooting guides, adjustment procedures, assembly/disassembly procedures and an FRU list. To ensure complete understanding of the product, we recommend participation in Phaser 600 Color Printer service training, if available. Figure 1-1 The Phaser 600 printer 9482-01

1 General Information Printer overview The Phaser 600 Color Printer is a wide-format, Adobe PostScript Level 2 color, solid ink-jet printer. It features PostScript version 2015.105 with Tektronix color matching extensions (TekColor 4.0 and VPI), HPGL-C and includes a TrueType renderer for downloaded TrueType fonts. The Phaser 600 Color Printer prints at an addressability of 300 dots per inch (dpi) and features 17 built-in fonts and 8 Mbytes of RAM, which can be upgraded to either 24 Mbytes or 40 Mbytes with the addition of one 16-Mbyte or one 32-Mbyte RAM SIMM. The printer also features a 1-Gbyte internal hard drive to spool large image files for wide-format prints. With the addition of the Extended Features SIMM (either the Roman or the Kanji SIMM) the printer then features 39 (Roman) or 59 (Kanji) built-in fonts, Copystation support, Reprint support, and Print Preview. The printer prints from roll-fed media. An automatic cutter cuts the roll-fed print from the roll when the print is complete. Sheet media can also be manually fed into the printer. Supported cut-sheet media sizes are Metric: A3 through A0; US: B through E; and Architectural, 24 x 36 in., 30 x 42 in., and 36 x 48 in. Roll-fed media range in width from 420 to 914 mm (16.5 to 36 in.) with a maximum roll diameter of 127 mm (5 in.). Unique to the Phaser 600 Color Printer’s solid-ink technology, the printer can print on a wide variety of media types, including standard paper, heavy paper, Vinyl (such as Scotchcal), Artist’s canvas, and backlit display acetate. The printer can handle media ranging in thickness from 0.1 to 0.5 mm (0.004 to 0.020 in.) thick. The printer is powered by a 50-MHz 29K RISC processor. The printer features integral bi-directional parallel and SCSI ports. A rear panel slot allows customers to install one “smart card” PhaserShare Network Card. One card provides an RS-232C serial port and a LocalTalk port. A second, alternative card offers an Ethernet port which includes standard support for EtherTalk, Novell NetWare and TCP/IP protocols. A third card provides a Token Ring interface supporting Novel NetWare, TokenTalk, and TCP/IP.

and are liquid at the higher temperature used during printing. The inks solidify almost instantly after being jetted onto the printer’s media. Because Tektronix' proprietary solid inks bleed much less than ordinary liquid inks, they allow the printer to print brilliant colors on plain paper. Note Turning the printer off and allowing it to cool causes it to perform a printhead cleaning and purge cycle upon power-up. The printer's purge cycle consumes some ink. During normal use and servicing, turn the printer off and allow it to cool only when necessary. Memory considerations The capabilities of the printer increase with the addition of more RAM. Table 1-1 Phaser 600 memory configuration and usage Memory configurations Color cache Virtual memory Band buffers Capability 8 Mbytes 128 kbytes 351 kbytes 1.38 Mbytes Base configuration 24 Mbytes 512 kbytes 523 kbytes 11.08 Mbytes Increases virtual memory and I/O buffer size for improved throughput 40 Mbytes 4 Mbytes 9.1 Mbytes 22.15 Mbytes Maximizes virtual memory and I/O buffers for maximum throughput

1 General Information Print engine assemblies Figure 1-2 Internal features of the print engine 9482-02 Top cover Back tension blade Drum Printhead Maintenance station Fuser Stripper fingers Roll holder Air pump Clamp (bail) rollers Ink loader motor assembly

Ink loader board Left junction board Top cover interconnect board Heater interconnect board Carriage board Right junction board Power supply (in electronics bay) Engine control board (in electronics bay) Image processor board (in card cage) 9482-03

1 General Information Figure 1-4 Sensors and switches on the print engine 9482-05 Ink loader cover-open sensor Left cover-closed sensor Paper-skew sensors Roll media sensor Exit sensor Left fuser- closed sensor Input sensor Right cover- closed sensor Cover- open sensor Clamp- ready sensor Clamp- home sensor Waste bin sensor Left paper- edge sensor (on printhead) Right paper- edge sensor (on printhead) Ink low sensor Ink-drop sensor Ink loader installed sensor Black origin sensor Magenta origin sensor Yellow origin sensor Cyan origin sensor Right fuser- closed sensor

Printhead cover motor X-axis motor Y-axis motor Fuser motor Clamp-close solenoids Clamp-rotate solenoids Head-to- media motor Head maintenance cam gear motor Paper-exit motor 9482-06 Ink-load motors (4)

1 General Information The printer features a printhead maintenance system used to clean the printhead faceplate and clear clogs from the printhead nozzles. The system consists of a the maintenance station assembly, a vacuum pump, a filter, air tubing, and a cam gear (for positioning the maintenance station). Sensors in the printer provide information to the engine control board to determine the state of the printer. The printer monitors the positions of some of the movable assemblies, such as the printhead, as well as the temperature of the printhead and fuser bar. Figure 1-6 Printhead maintenance system of the print engine Maintenance station cam gear Maintenance station Air pump Filter 9482-04

Prominent on the image processor board is the ROM code SIMM and the RAM SIMM plug-in modules. Network connection is provided through the plug-in network card. The printer stores unique printer status and PostScript values in its NVRAM module. The printer’s IP address, unique to each printer, is stored in a socketed ROM IC. RAM SIMM 1 must always be a 8 Mbyte RAM SIMM. RAM SIMM 2 can be either a 16 Mbyte RAM SIMM or a 32 Mbyte RAM SIMM. Figure 1-7 Features of the image processor board Extended Feature SIMM PhaserShare Card Printer ID ROM NVRAM PostScript ROM SIMM RAM SIMM 2 RAM SIMM 1 FPGA ROM 9482-07

1 General Information Front panel These front panel features are found on the printer: I A two-line, 24-character LCD I Four push buttons I Two LEDs LCD. The LCD serves two purposes: displaying current image processor and print engine status information and displaying an interactive menu. Status information includes image processor status such as Ready , Receiving Data and Printing . Print engine status includes messages such as Load Media , Clear Internal Jam , and Ink Loader Low . The interactive menu can only be entered while the printer is idle and ready. The interactive menu has two modes, review and modify. Customers can review and modify certain NVRAM, I/O ports and peripheral parameters. Using the front panel to review and change parameters is discussed in Chapter 9, “Checks and Adjustments.” Buttons. Button 1, the left-most button, is an Exit key used to cancel or escape from an operation while in the interactive menu. The functions of buttons 2, 3 and 4 are defined by the particular menu or function being displayed on the LCD. The bottom row of the LCD labels the current function of each button. In addition, pressing the buttons as you turn on the printer enables certain diagnostic modes. I Pressing and holding Button 1, as you turn on the printer, skips power-up diagnostics. I Pressing and holding Button 2, as you turn on the printer, executes extended diagnostics. The Chapter 9 topic, “Resetting NVRAM” on page 9-34 explains how to use the front panel buttons to reset the NVRAM to its factory default values. Figure 1-8 Printer front panel 9482-09

it includes the following connectors: I Standard parallel (high-density connector) I SCSI high-density connector (font hard disk drive or CD-ROM only) I 5-pin service port (for using PC-based diagnostics) With the addition of a PhaserShare network card, the printer can feature either of these connector combinations: I RS-232 serial and LocalTalk connectors I ThinNet (10base2) and Twisted Pair (10baseT) Ethernet or Token Ring connectors Health LED I Blinking : The printer is operating normally. The LED blink irregularly during diagnostics. If a soft error occurs, the image processor’s 29K operates, but in a reduced capacity. Soft failures include failure of expansion memory SIMMs or any of the interface ports. When a soft error occurs, the printer automatically prints a startup page listing the error. I On or Off : A hard error condition has occurred that would keep the image processor board from operating. The following figure illustrates the rear panel of the printer. Figure 1-9 Printer rear panel with the optional Ethernet card 9482-08 PhaserTM Share Ethernet Card SCSI port Parallel port Service port Health LED PhaserTMShare card

1 General Information Specifications These specifications apply to the printer. Table 1-2 Physical dimensions Dimensions Value Height: 104 cm. (40.9 ins.) with ink loader installed 124 mm (48.7 ins.) Width: 170 cm (67 ins.) Depth: 67 cm (26.4 ins.) with output bin installed 73.7 cm. (29.0 ins.) Weight: Approximately 135 kgs (300 lbs). Print engine weight only; add additional weight for roll of paper. Table 1-3 Printer clearances Clearances Value Top: 61 cm (24 ins.) Left: 31 cm (12 ins.) Right: 31 cm (12 ins.) Front: Unrestricted to replace rolls and clear paper jams Rear: 31 cm (12 ins.) Mounting surface flatness: Within 2 o of horizontal with all four feet or adjustment legs in contact with the surface. The printer should not be tilted more than 15 o from horizontal for more than 1 minute while the printer is idle or the ink is hot (in liquid state).

Characteristic Specification Printing process Solid ink-jet onto plain paper. Color medium Cyan, magenta, yellow and black ink sticks, each shape-coded. The printer uses the subtractive color system to produce the colors red, green, and blue. Only black ink is used to create the color black. Addressability 300 x 300 (horizontal and vertical). Engine printing speed The time it takes from loading to ejecting: 300 dots per inch, Standard mode: on B- or A3-size: ≈ 2.25 minutes per print 300 dots per inch, Standard mode: on E- or A0-size: ≈ 12 minutes per print Enhanced print mode almost doubles Standard mode print time Print times do not include processing time by the image processor, which varies, due to image complexity. Minimum printing margins for cut sheet media Right and left sides: 5 mm (0.2 in.) Leading edge: 22 mm (0.79 in.) Trailing: 8 mm (0.33 in.) Maximum print area for sheet media ANSI B-size: 10.6 x 16 in. ANSI C-size: 16.6 x 21 in. ANSI D-size: 21.6 x 33 in. ANSI E-size: 33.6 x 43 in. Arch 18 x 24 in. 17.6 x 23 in. Arch 24 x 36 in. 23.6 x 35 in. Arch 30 x 42 in. 29.6 x 41 in. Arch 36 x 48 in. 35.6 x 47 in. ISO A3-size: 287 x 395 mm ISO A2-size: 410 x 569 mm ISO A1-size: 584 x 815 mm ISO A0-size: 830 x 1163 mm JIS B4: 247 x 339 mm JIS B3: 352 x 485 mm JIS B2: 505 x 703 mm JIS B1: 718 x 1005 mm Roll Feed (metric) 410 to 904 mm wide (depending on roll) x 4470 mm long: Roll Feed (US) 23.6 to 35.6 in wide (depending on roll) x 180 in. long: Usable papers Standard paper (Premium Bond), Heavy Paper (up to 0.5 mm), Coated banner material (vinyl), Artist’s canvas, Translucent back-lit film, Vellum, Tyvek, Clear Overlay Film, Glossy Paper. Thickness range 0.064 to 0.76 mm (0.0025 to 0.0300 in.)

1 General Information Table 1-5 Electrical specifications Characteristic Specification Primary line voltages 90 to 132 VAC (110 VAC nominal) 180 to 254 VAC (220 VAC nominal) Input voltage range is auto-sensed. Primary voltage frequency range 47 to 63 Hz Power consumption 220 watts at idle; 400 watts during printing. Maximum power consumption 1000 watts during warm-up. Current rating 110 VAC configuration – 4.5 amp max. 220 VAC configuration – 2.25 amp max Fusing 10 Amp, 250 VAC-rated Secondary voltages +5 VDC ± 0.25 +12 VDC ± 0.6 -12 VDC ± 0.6 +40 VDC ± 0.4 +78 VDC ± 2% (adjustable from 68 to 102 VDC -78 VDC ± 2% (adjustable from -68 to -102 VDC RF emissions Both 115 and 220 VAC-configured instruments pass these standards: FCC Part 15 Class B EN55022 (CISPR 22) Class B VCCI (CISPR 22) Class B

Characteristic Specification Temperature Operating Storage and shipping 15 to 32 ° C (59 to 90 ° F) -30 to 60 ° C (-22 to 140°F) Humidity Operating Non-operating 10 to 80% relative humidity, non-condensing 10 to 95% relative humidity, non-condensing Altitude Operating Non-operating 0 to 2400 m (8,000 ft.) at 25°C 0 to 15000 m (50,000 ft.) Vibration/shock Non-Operating (vibration) Non-operating (shock) Operating (shock) Will withstand 0.15G excitation, 5 to 200 Hz, 3 axes for up to 7 minutes with no impairment or subsequent damage. 0.5 g, 25 minute sweep, 5-200-5 Hz, 100-200 sec/sweep cycles. The printer may have any corner raised and dropped 1.5 cm (0.6 in.) while printing is in progress, without impairment of operation that cannot be recovered by a printhead purge cycle. The printer may have any corner raised and dropped 6 cm (2.4 in.) while idle without subsequent impairment of operation. Acoustic Noise (operating) Average sound level (LEQ) is less than 50 dbA. Peak noise is 55 dbA.

1 General Information Regulatory specifications The Phaser 600 is in conformance with the following regulatory standards: I FCC Part 15 Class B (for 115 VAC equipment) I EN55022 (CISPR 22) Class B I VCCI (CISPR 22) Class B I The packaged product meets National Safe Transit Committee Test Procedures Listed: I UL 1950 Information Technology Equipment Certified to: I CSA C22.2 No. 950 Safety of Information Technology Equipment, Including Electrical Business Equipment GS licensed: I IEC 950 (1991) Second Edition; EN60950 Information Technology Equipment

Drivers This chapter discusses installing the printer and its drivers as a part of the S0 installation option. Tektronix Service Option S0 consists of three main functions detailed in this and the next two chapters of this manual: I Chapter 2 “Installing the Printer and Drivers.” The first portion of installation instructions, this chapter, consists of five basic processes: I Pre-installation interview. This is a phone interview to verify that the customer is ready for the printer. The interview verifies that the customer has a suitable place for the printer with the proper environment. The call also verifies that any assistance, such as network system administration, will be available for the scheduled installation and that all necessary cables will be available. I Unpacking. This is the procedure for taking the printer out of its shipping box. I Testing. This checks that the printer works properly prior to connecting it to a host computer. I Cabling and configuring. This discusses setting up the printer for communicating to the appropriate host computers. I Loading drivers. This covers installing software on the host computers and configuring the host applications to drive the printer. Following these steps, proceed to Chapter 3 and then Chapter 4. I Chapter 3 “Verifying the Printer and Its Hosts” explains how to verify that the printer, the host driver and the connection between them functions correctly. I Chapter 4 “Key Operator Training” gives a procedure for training customers to use and care for the printer.

2 Installing the Printer and Drivers Pre-install questions for customers Prior to installing the printer, you should contact the customer and verify that he or she has prepared an appropriate location for the printer. You will also want to ensure that you have all the information you need to install the printer at the customer's site. Ask the customer the following: Customer's name ___________________________________________________ Address ___________________________________________________________ Phone number _____________________________________________________ I What type of computers will be networked to the printer? J PC ______________ J Macintosh___________ J UNIX____________ J other _______________ I Which type of host-to-printer connection will be used: J serial J parallel I What kind of network environment will the printer be installed into? Hardware Protocols J LocalTalk J EtherTalk J Token Ring J TCP/IP J ThinNet (10Base2) J Novell NetWare J Twisted Pair (10BaseT) J other _______________ I In the event that the printer is to be installed into a network environment, will a network administrator be available to help in assigning network names and addresses for the printer? Administrator's name__________________________ Phone Number________________________________ I In the event that the printer is to be installed in a TCP/IP network, has the network administrator assigned a printer name and the appropriate addresses for the printer? Printer Name _____________________ Printer IP address__________________ Net Mask _________________________ Broadcast address _________________ Gateway__________________________ I What software application packages will be used with the printer? (Some applications require special printing utility files.) _____________________________________________

2 I Will the application(s) and sample files be available at the time of the installation to send test files to the printer? _______________________ I Will an external SCSI font disk be installed on the printer? _________ I For installations using the printer’s built-in Ethernet interface, you should inform the network administrator of the printer's preconfigured Ethernet address; it is printed on the configuration page. I Does the customer have the appropriate power outlet available? The printer's AC power supply auto-senses these voltages: 110 VAC (90 to 132 VAC) 220 VAC (180 to 264 VAC) I Did the customer order the correct power cord? _______ U.S. Standard (161-0230-01) _______ European Option A1 (161-0104-06) _______ United Kingdom Option A2 (161-0066-10) _______ Australian Option A3 (161-0104-05) _______ Swiss Option A5 (161-0154-00) I Customers must provide the particular interface cable or network adapter they need to use with the printer. Customers can purchase the following from the Tektronix Graphics Supplies Order Desk by calling 1-800-835-6100. I Parallel cable, DB25-pin plug to Centronics 1284C 012-1468-00 I Serial, 9-pin to 9-pin, 3 m (10 ft.), null modem 012-1379-00 I Serial, 9-pin to 25-pin, 3 m (10 ft.), null modem 012-1380-00 For AppleTalk installations, customers must provide the appropriate network adapter to the printer's 9-pin circular LocalTalk connector. Customers can obtain an adapter from their dealer. For Ethernet networks, customers must provide the appropriate network cables to connect to the printer’s ThinNet or Twisted Pair connector.

2 Installing the Printer and Drivers The printer requires the following environmental conditions: I Temperature: 15 to 32 o C (59 to 90 o F) I Humidity: 10 to 80% relative humidity, non-condensing I Power: 110 VAC or 220 VAC. The printer requires about 4.5 amps of current at full load in 110 VAC mode; 2.5 A at 220 VAC mode. I Clearances: A space measuring 183 cm wide by 92 cm deep by 183 cm high (72 ins. wide by 36 ins. deep by 72 ins. high). The space in front of the printer accounts for enough clearance to install the paper tray. The extra height is open the top cover. A space measuring about 6 meters (18 feet) long by 2 meters (7 feet) wide must be available to unpack the printer. I Weight support: 135 kgs (300 lbs.) Driver software must be installed on the host computer to use the printer’s fullest potential. A host computer must meet the following conditions: Mac I Mac II, Performa, Centris, Quadra or PowerMac I Operating System 6.0.7 or later I 4 Mbytes RAM PC I IBM AT, PS/2, Pentium or compatible, with a 386 or later CPU, a 3.5-inch floppy disk drive, and a hard disk drive, 2 Mbytes RAM, 2 Mbytes of hard disk space DOS systems DOS 3.1 or later An application that supports color PostScript or HP-GL Windows systems Windows 3.1 Windows 95 OS/2 Windows for Workgroups 3.11 Windows NT and Daytona

2 Workstation I UNIX workstations: The X Window System, SUN workstations: Solaris 1.1 (BSD), Solaris 2.x (Sys V, optional LPD support required) DEC: Ultrix, VMS, OpenVMS HP: HP-UX SGI: IRIX IBM RS6000: AIX (optional LPD support required) I 1 Mbyte hard disk space for files Based on the results of the pre-install interview with the customer, you may wish to access the Tektronix Highly Automated Library (HAL) during business hours, at 1-800-835-6100 (ask to be transferred to HAL) for articles that may help with installing the printer into a customer's network. You can call HAL directly at (503) 682-7450, 24 hours a day, 7 days a week. The articles can be faxed to you in just minutes. HAL has articles that may be of interest to your customer, such as printing from a specific application. (This is a good way of introducing the HAL system to the customer.) Outside of the U.S. you may use EuroHAL. Refer to the Chapter 4 topic, “Using the automated fax systems” on page 4-6.

2 Installing the Printer and Drivers Installing the printer Printer inventory The printer and its accessories are shipped in a single box on a pallet. The following items are shipped with the printer: I Unpacking Instructions I Quick-Start Installation Instructions I Phaser 600 Color Printer User Manual I Phaser 600 CD-ROM and diskettes I TekColor Care information (including the registration card) I Phaser 600 Quick Reference Card I Supplies information sheet I Power cord I Optional PhaserShare manuals and diskettes I Starter paper roll I Paper roll holder I Ink loader I ColorStix ink sticks I Output bin I Media sampler kit

2 Removing the packing material Note Save all packing material in case moving or subsequent shipment is necessary. 1. Follow the instruction on the exterior of the shipping box to remove the exterior packing material. 2. Remove any adhesive tape that holds the printer’s doors shut. Figure 2-1 Removing the packing material 9482-119

2 Installing the Printer and Drivers Installing the pallet ramps The shipping pallet contains two ramps that allow you to gently roll the printer from the pallet to the floor. A space measuring about 6 meters (18 feet) long by 2 meters (7 feet) wide must be available to unpack and roll the printer off the shipping pallet. 1. Make sure that the leveling legs under the printer are screwed into the printer as far as possible. This is necessary to allow the printer enough clearance to be rolled to the pallet ramps. 2. Using a 13 mm socket wrench, loosen and remove the two bolts holding each ramp to the pallet platform. 3. Lift the ramps off the pallet and place them into the openings on the side of the pallet. 4. Insert one bolt into each ramp at the point where the ramp rests on the pallet. The bolts serve as pegs and are not tightened. Figure 2-2 Installing the ramps 9482-120

2 5. Raise the levelers at each end of the printer. There is one leveler next to each wheel. 6. Remove the block of wood from the left side of the printer and place it under the ramps for support. Removing the printer from the shipping pallet Warning Because of its size and weight, always use two people to move the printer off or onto the ramps; also, make sure that you guide the printer slowly down the ramps so that it doesn’t roll into anyone or anything. Failure to do so may injure a person or damage the printer. 1. Gently move the printer so that the printer’s wheels align with the ramps. Unlock the wheels. 2. Gently guide the printer onto the ramps and down to the floor. Figure 2-3 Remove the wooden block 3-2628-07

2 Installing the Printer and Drivers Caution As you guide the printer onto the ramps, be careful that the leveling legs do not catch on the wood block (if they are fully retracted, they provide enough clearance). 3. Remove the bolts from the ramp. 4. Slide the ramps onto the pallet and secure with the bolts. Store or discard the pallet. 5. Roll the printer to the location that you have selected and prepared for its operation. Figure 2-4 Guiding the printer down the ramps 3-2628-08 3-2628-06

2 Removing the shipping block Note Make sure that you have access to all sides of the printer while you are setting it up. 1. Open the top cover. 2. Remove the shipping block (printhead restraint) from inside the printer. 3. Close the top cover, making sure that it is locked. Figure 2-5 Removing the shipping block 9482-121

2 Installing the Printer and Drivers Attaching the ink loader 1. Remove the ink loader from its packaging. 2. Remove the thumbscrew from the back of the printer where the ink loader will install. 3. Pull back the four sliders as shown. 4. Insert the ink loader into the printer. 5. At the rear of the ink loader, insert the thumbscrew into the opening to secure the ink loader to the printer; tighten the screw. Figure 2-6 Installing the ink loader 2 1 3-2628-14

2 Loading the ink 1. Open the ink loader cover. 2. Insert the black ColorStix ink sticks (8) into the appropriate slots for that color. Caution Load only one ink stick at a time in each slot; otherwise the ink sticks might jam. Note Each color ink stick is uniquely shaped to make ink loading easy. 3. Pull back the black ink’s slider to release the ink sticks into the printer. 4. Repeat steps 2 and 3 for each color. 5. Close the ink loader cover. Figure 2-7 Loading ink 3-2628-15 3 2 1

2 Installing the Printer and Drivers Attach the output bin 1. Remove the output bin and its two screws from its packing box. 2. With the output bin folded at its joint, hook the shorter end over the back rail of the printer. 3. Align the screwholes of the longer end of the output bin with the screwholes in the front legs of the printer. 4. Insert the screws into the holes and tighten with a 5 mm (7/32 in.) hex wrench. Figure 2-8 Installing the output bin

2 Adjust the leveling legs 1. Lock the wheels, adjust the four leveling legs under the printer by unscrewing each to the desired height. 2. Test that the printer is level in the side-to-side and front-to-back axes. Installing the paper roll 1. Open the paper cover. 2. Lift the paper roll holder out of the printer. Notice that each end of the holder is unique: a. The left side of the holder (closest to the ink loader) has a removable plastic nut and endcap. b. The right side of the holder (closest to the front panel) has a fixed endcap. 3. Loosen the plastic nut from the left end of holder by unscrewing it. 4. Slide the removable endcap from the shaft. Figure 2-9 Leveling the printer Figure 2-10 Loosening the nut from the roll holder 9480-43 2 3 9480-35

2 Installing the Printer and Drivers 5. Slide the paper roll onto the shaft and center it over the fixed endcap. Note The endcaps care fitted with adapters which convert the roll holder to use 75 mm (3 inch) diameter core rolls. Removing the snap-fit adapters allows the customer to use 50 mm 2 inch) core rolls. 6. Reinstall the removable endcap; it fits inside the paper roll. 7. Tighten the plastic nut. Figure 2-11 Loading a media roll on the roll holder Figure 2-12 Securing the roll on the roll holder 4 5 9480-36 6 7 9480-37

2 8. Insert the paper roll holder into the printer as shown, with the fixed end (a) closest to the front panel (b). 9. Feed the paper into the slot; when the printer is ready, the printer will pick up the paper. If the paper is pushed in too far, a jam may occur. 10. Close the paper cover. Figure 2-13 Loading the roll in the printer Figure 2-14 Feeding the roll into the printer a b 9480-38 4 9480-72 3

2 Installing the Printer and Drivers Caution To keep your printer in good working order, always use clean, unused media. Installing options 1. Installing RAM SIMMs. The standard configuration of the printer includes 8 Mbytes of RAM. This can be supplemented with 16-Mbyte RAM SIMMs. To install the optional memory, refer to the Chapter 8 topic, “RAM SIMM” on page 8-65. 2. Installing a network card. Network support is provided via three optional PhaserShare Network Interface plug-in cards. I The LocalTalk/Serial Card supports AppleTalk/LocalTalk protocols and RS-232 serial connectors. I The Ethernet Interface Card supports the EtherTalk, Novell NetWare, and TCP/IP protocols. I The Token Ring Network Card supports Novell NetWare, TokenTalk and TCP/IP protocols. To install a network card, refer to the Chapter 8 topic, “Network card” on page 8-68. 3. Following RAM SIMM or network card installation, turn on the printer, as explained in the following topics, to ensure that the card works properly. The printer executes a power-up self-test and prints a startup page. If the printer fails its self-test, refer to Chapter 6, “Troubleshooting.” The printer can take up to 15 minutes to warm up from a cold start. 4. Connect the printer to a host as detailed in the following topics. Note Carry spare serial and parallel cables and network adapters. You can use them if you encounter a defective cable or as an alternate means of testing the printer-to-host communications.

2 Connecting the printer Printer ports The printer is shipped standard with a bi-directional parallel port and a SCSI port for interfacing to the optional Phaser Copystation, or an external hard disk for font storage. In addition, the printer can be configured with optional networking and serial ports. The printer accepts print jobs from all the data ports at the same time on a first-come, first-served basis. Refer to “Turning on the printer” on page 2-22 and “SCSI connections” on page 2-21 for more information on the SCSI port. For more information on the Phaser Copystation, refer to the CD-ROM and World Wide Web topics. The optional, PhaserShare card provides the other printer ports: I The PhaserShare Ethernet card supports Novell NetWare, EtherTalk and TCP/IP protocols. I PhaserShare Token Ring card supports Novell NetWare, TCP/IP and TokenTalk protocols. I PhaserShare LocalTalk/serial card provides a LocalTalk port and a 9-pin serial port. Note Make all printer port connections before you turn on the printer. The PhaserShare Network Cards and Software System Administrator User Manual contains all the information necessary for configuring and using the optional connections. Figure 2-15 Printer ports 9480-09 SCSI Disk Parallel Service only Status Serial PhaserShare™ LocalTalk/Serial Card PhaserShare™ Token Ring Card PhaserShare™ Ethernet Card TX RX Link 10Base2 10Base-T 1 2 3

2 Installing the Printer and Drivers Parallel connection To connect to the printer’s parallel port, a high-density bi-directional parallel cable is required. This cable is available from most computer cable vendors, and also as Tektronix part number 012-1468-00 (36-pin high-density printer to 25-pin DSUB PC cable). The printer supports a standard (uni-directional) parallel port. The parallel port can also be set for bi-directional communications. Refer to the CD-ROM or World Wide Web for instructions on changing parallel communications and for information on cables and adapters. 1. Connect a parallel interface cable to your computer and to the printer’s parallel port. Note The printer’s parallel port uses a high-density connector, Type IEEE 1284-C. To use a standard Centronics-style parallel cable, use a parallel cable adapter. 2. If you have no other connections to make, turn immediately to “Turning on the printer” on page 2-22. Figure 2-16 Connecting the parallel port 9480-58 SCSI Disk Parallel Service only Status

2 PhaserShare™ network and serial connections To obtain serial or network connections, one of the optional PhaserShare™ cards must be installed in the printer. A PhaserShare card can be purchased initially with the printer or later as a separate upgrade kit. If purchased initially, you will find the network manuals, PhaserShare Network Cards and Software System Administrator User Manual and PhaserShare Status Software User Manual, included in the box with your printer. PhaserShare network interfaces offer high performance and flexible workgroup connectivity. All data input ports and network protocols are simultaneously active. Print jobs are processed on a first-come, first-served basis. To order the optional hardware, contact your local Tektronix reseller or call Tektronix toll-free in the United States at 1-800-835-6100. For detailed information on configuring and using the printer on networks, refer to the PhaserShare Network Cards and Software System Administrator User Manual. SCSI connections The SCSI port is used for connecting these optional peripheral devices: I External font disk (optional) For information on installing a hard disk, refer to the CD-ROM or World Wide Web topics. I Phaser Copystation accessory (optional) Refer to Chapter 2 of the Phaser Copystation User Manual to set up the Phaser Copystation.

2 Installing the Printer and Drivers Turning on the printer Caution Before turning on the power to the printer, make sure that you have removed the shipping block (printhead restraint) from inside the printer’s top cover. Otherwise the printer will power-up with an error. After you have connected all the interface cables, you are ready to connect the power cord and turn on the printer. Caution To protect your printer from a power surge, make sure that the power switch on the printer is in the off position before plugging in the cord. Make sure that you use the power cord that is shipped with the printer. 1. Plug the power cord into the printer and into a grounded outlet. 2. Turn on the power to any peripherals you have connected (such as a font disk or Phaser Copystation). 3. Wait 1 minute, then turn on the printer. Figure 2-17 Attaching the power cord 9480-10

2 What happens at power-up I Both status indicators (power and error ) on the printer’s front panel light briefly. Messages appear in the display panel (LCD). The printer goes through a series of self-tests making a number of different sounds as it initializes its motors and systems. The printer takes about 15 minutes to warm up and complete the self-tests. Note The printer’s memory includes a startup page that is disabled by default. You can turn on the startup page using either the front panel menu or a software utility file provided on the CD-ROM or the Tektronix World Wide Web page. When the printer is ready for operation When the power-up sequence is complete, the green indicator is on steady (not blinking), the red indicator is off, and the front panel message reads Ready.

2 Installing the Printer and Drivers Startup page When you turn on the printer, it executes a series of self-tests to determine if there are any problems with the PostScript interface. After running self-tests and reaching the “Ready” state, the printer prints a startup page (if the startup page has been enabled or a failure occurs). After running self-tests and printing the startup page, the printer is ready for operation. A downloadable PostScript utility file, found on the printer’s CD-ROM, allows you to enable or disable the startup page. Alternately, you can disable the startup page using the front panel menu; refer to the Chapter 9 topic, “Front panel menu” on page 9-2. The startup page provides valuable information about the printer: I Fonts I Ports (Serial, Parallel, LocalTalk, Ethernet) I Printer name I Ethernet protocols I TekColor corrections and print quality mode I Pages printed I RAM installed I Tektronix version firmware I Adobe PostScript version software I Printer ID I Authorization code I SCSI disk attached If the printer detects a non-fatal error at power-up, the startup page prints with an error message printed in red; this is true, even if the startup page has been disabled; the printer will still force a print to report the error. Message Description Serial, Parallel, LocalTalk, EtherTalk, or SCSI Port failed The named port is not working. The other ports can still be used. DRAM SIMM failed The memory SIMM is not working. Since the printer’s base memory is still working, the printer can still be used, but large images may not print, special imaging features may not work and throughput may be reduced.

2 Configuration page To provide further diagnostic information, the printer can print a configuration page. The configuration page lists the values that the printer stores in its NVRAM as well as those of an installed network card’s NVRAM. These values can be informative when troubleshooting the printer, particularly networked operations. To print a configuration page, while the printer is powered-up and idle, scroll through the front panel menu and select Configuration Page from the Help pages menu. Refer to the Section 9 topic, “Printing the configuration page” on page 9-4. The configuration page gives the following information: I General information about the printer, such as print count, the assigned name, Ethernet address, the authorization code (if loaded), timeouts, number of fonts, and total memory I Color settings such as Vivid Color I Serial port settings (if installed) I Parallel port settings I LocalTalk port settings (if installed) I EtherTalk settings (if installed) I TCP/IP settings (if installed) I Novell NetWare settings (if installed) Table 2-1 Configuration page settings Parameter Description Saved in NVRAM Default Limits or alternate choices Printer name The current name of the printer as seen on a network. yes Phaser 600 Any name defined by the user up to 31 characters in length. Pages printed Total number of prints processed through the image processor. yes 0 Startup page enabled Indicates if the printer prints a startup page upon power-up. yes No Yes Printer ID The Ethernet address provided for each printer. yes In the format xx:xx:xx:xx:xx:xx Adobe PostScript version Tektronix version number of the PostScript firmware running on the printer’s processor. yes 2015.105 Print engine FW version number Tektronix version number of the engine firmware running on the printer’s processor. Read from ROM and stored in NVRAM. yes 1.0/1.0 Any value

2 Installing the Printer and Drivers Fonts in ROM Number of font stored in the printers ROM memory. no 17 39 (Roman) or 59 (Kanji) Job Timeout Amount of time a job can take to process. yes 0 seconds Any value from 0 to 65535 denoted in seconds; 0 means unlimited amount of time. Wait Timeout Amount of time the image processor will wait for additional data from a host. yes 40 seconds Any value from 0 to 65535 denoted in seconds; 0 means unlimited amount of time. Manual Feed time-out Amount of time allowed to install a sheet of media in the manual feed tray. yes 60 second Any value from 0 to 65535 denoted in seconds; 0 means unlimited amount of time. Auto Continue time-out Amount of time the image processor waits for a Page Size Policy 2 or Print Preview request. yes 15 minutes Any value from 0 to 65535 denoted in seconds; 0 means unlimited amount of time. RAM memory Total amount of RAM on the image processor board. no 8 MBytes 24 or 40 Mbytes Print Quality mode Indicates the selected print quality mode yes Standard Enhanced Color Correction Indicates the type of color adjustments used to simulate different color uses. yes None User-defined, Vivid Color, Simulate Display, SWOP (Specification for Web Offset Publication) Press, Euroscale Press, Commercial Press, SNAP (Specification for Non-heat Advertising Print) Newsprint Monochrome, Raw RGB Colors, Raw CMYK Colors. Parallel port interpreter Indicates the type of interpreters in use at the port. yes PostScript Level 2 Not installed, Disabled, Parallel port Encoding Indicates the type of data encoding the parallel port is expecting. yes Binary ASCII, Raw, TBCP Parallel port back channel The device used for standard output and standard error. yes None Serial, Parallel, LocalTalk, EtherTalk, TokenTalk PhaserShare Indicates the type of PhaserShare card installed in the printer Hardware- dependent Ethernet Card, TokenRing card, Serial/LocalTalk card Ethernet address A unique address provided for each printer. yes Hardware- dependent In the format xx:xx:xx:xx:xx:xx Token Ring Address A unique address provided for each printer. yes Hardware- dependent In the format xx:xx:xx:xx:xx:xx Token Ring: Speed Speed at which the ring is operating yes 4 16 Token Ring: Bridging Ring bridging method yes Adaptive Transparent, Source Route Table 2-1 Configuration page settings (cont'd.) Parameter Description Saved in NVRAM Default Limits or alternate choices

2 Token Ring: All Routes Broadcast Indicates default frame type for broadcasts yes false true Token Ring: Connection State Indicates connection state no Connection- dependent NoCable, Cable connected, Inserted, Removed, Duplicate Address Token Ring: Early Token Release Indicates whether the release was an early one yes Firmware dependent true, false Firmware version Indicates the version number of the Phasershare card firmware yes Firmware dependent LocalTalk port interpreter Indicates the type of interpreter in use at the port. yes PostScript Level 2 Not installed, Disabled, LocalTalk printer type Indicates the type of printer installed at the port. yes LaserWriter Any string 32 characters in length or less LocalTalk node Indicates the LocalTalk network node number of the printer. no 0 Any integer 0 through 254 Serial port interpreter Indicates the type of interpreters in use at the port. yes PostScript Level 2 Not installed, Disabled, Serial port encoding Data byte encoding for communication. yes ASCII Binary, Raw, TBCP Serial port speed Baud rate. yes 9600 38400 (printer-dependent), 19200, 9600, 4800, 2400 Serial port flagging Hardware or software flagging. yes XonXoff DTR, DTR low, Etx Ack, Robust Xon Xoff, Xon Xoff2 Serial port check parity Determines if parity checking is done yes false true Serial port parity Parity check used between the printer and the host yes None Space, Even, Odd, Mark Serial port data bits Bits used to encode a data byte. yes 8 7 Serial port stop bits Number of stop bits. yes 1 2 EtherTalk Port interpreter Indicates the type of interpreter in use at the port. yes PostScript Level 2 Disabled, EtherTalk printer type Indicates the type of printer installed at the port. LaserWriter Any string of 32 character or less. EtherTalk zone Name assigned by the network administrator for the zone the printer is assigned to yes * Any string of 32 characters or less. EtherTalk network The EtherTalk protocol address assigned at boot time for routing. yes 0 Integer 1 through 65535 EtherTalk node Indicates the EtherTalk address of a printer on a network. yes 0 Integer 1 through 65535 Table 2-1 Configuration page settings (cont'd.) Parameter Description Saved in NVRAM Default Limits or alternate choices

2 Installing the Printer and Drivers TokenTalk Port interpreter Indicates the type of interpreter in use at the port. yes PostScript Level 2 Disabled, TokenTalk printer type Indicates the type of printer installed at the port. LaserWriter Any string of 32 character or less. TokenTalk zone Name assigned by the network administrator for the zone the printer is assigned to yes * Any string of 32 characters or less. TokenTalk network The TokenTalk protocol address assigned at boot time for routing. yes 0 Integer 1 through 65535 TokenTalk node Indicates the TokenTalk address of a printer on a network. yes 0 Integer 1 through 65535 NetWare port interpreter Indicates the type of interpreters in use at the port. yes Auto Select Disabled, Strip control characters Also known as filtering. “Yes” means that Adobe IntelliSelect heuristics are used for protocol detection. yes yes no Print server name Name of the printer server. yes TEK01B009, hardware- dependent user-defined Configuration file server Name of the configuring file server. yes null string user-defined Login Password Indicates whether a network password has been set. yes Not set Set Queue Scan interval Interval between successive queue scans by the printer. yes 15 seconds An integer (1 through 3600) in seconds Print server Status Print server status. no null string Suppress Banners Don’t print banners. yes false true Configuration time-out Time to wait before executing fall back code. yes 3 minutes Network Address Printer’s network number on the Ethernet network; it is automatically set when the printer is turned on. yes null string An 8-digit hex number 00000001 through FFFFFFFE Ethernet frame type How IPX packets are transmitted over the network. yes Adaptive 802.3-X, DIX, 802.3-2, 802.3-2-SNAP TCP/IP port interpreter Indicates the type of interpreter in use at the port yes Not authorized, Disabled RARP/BOOTP (Reverse Address Resolution Protocol/Boot Parameter Protocol) Used for setting the printer’s IP address from a boot server. yes False True Table 2-1 Configuration page settings (cont'd.) Parameter Description Saved in NVRAM Default Limits or alternate choices

2 IP Address The Internet Protocol address. If null, the address will be set at run time via RARP or BOOTP. yes Not Set String of 15 or fewer characters of the format N.N.N.N followed by the word “Dynamic” if IP Address Dynamic parameter is set to True. Network Mask Indicates which fields of the IP Address designates the network portion and which designates the node portion. If null, the mask will be determined from the printer’s IP address or the BOOTP or ICMP (Internet Control Message Protocol) Netmask Reply. yes Default String of 15 or fewer characters of the format N.N.N.N Broadcast Address The IP Address used to broadcast messages on the local network. If null, the value will be determined from the IP Address and Network Mask at run time. yes Default String of 15 or fewer characters of the format N.N.N.N Gateway Address(es) A list of addresses of the gateways to other networks. yes None String of 15 or fewer characters of the format N.N.N.N Ethernet Frame Type Data packet encapsulation type for ARP (Address Resolution Display and Control/RARP requests and IP datagrams. yes DIX Adaptive, 802.2-SNAP, may be followed by the word “Dynamic.” LPR port interpreter Indicates the type of interpreter in use at the BSD system configured port. yes Not Authorized, Disabled, LPR Host access list List of TCP/IP network addresses for host access to printer. yes Unrestricted, only first 16 network addresses on list print on the configuration page. LPR Receive Window Size Buffer size used by the printer. yes 0 0 to 512. 0 means the buffer size will be based on the total memory in the printer. AppSocket port interpreter Indicates the type of interpreter in use at the System V configured port. yes Auto Select Not Authorized, Disabled, AppSocket Data Port Number Port number for bi-directional transmission of printer language jobs. yes 9100 1024 through 65535 AppSocket Host access list List of TCP/IP network addresses for host access to printer. yes Unrestricted, only first 16 network addresses on list print on the configuration page. AppSocket status port number Port number for sending status information back to the host computer. yes 9101 1024 through 65535 Table 2-1 Configuration page settings (cont'd.) Parameter Description Saved in NVRAM Default Limits or alternate choices

2 Installing the Printer and Drivers AppSocket receive window size The buffer size on the printer in which to receive data. The actual window size is established when the connection is made and may be smaller to accommodate the host. yes 0 1024 through 59392 AppSocket send window size The buffer size on the printer in which to send data. The actual window size is established when the connection is made and may be smaller to accommodate the host. yes 0 1024 through 59392 Syslog Protocol that acts as a remote front panel to the printer. yes Not Authorized, Log Hosts Address list of hosts that want to receive syslog messages. yes Send no messages List of IP addresses in the format N.N.N.N Log Priority The threshold indicating the priority level of messages from the printer that will be sent to the list of log host(s). yes 5 0 – unit is no longer usable, 1 – messages indicating action is needed on part of system admin, 2 – critical error messages, 3 – error message, 4 – warning messages, 5 – normal but significant message, 6 – informational messages, 7 – debugging messages SNMP Allow the printer to respond to status queries from host-resident Simple Network Management Protocol (SNMP) utilities. yes Not Authorized, System name Printer name yes Phaser 600 String of 0 to 255 characters System contact Name and phone number or address of person responsible for the printer. yes String of 0 to 255 characters System location Location of the printer. yes String of 0 to 255 characters Trap Hosts A list of hosts, one for each protocol, which are able to receive traps. yes None None, N.N.N.N/Public, N.N.N.N/Proxy, N.N.N.N/Private, N.N.N.N/Regional, N.N.N.N/Core Private Hosts A single node address per protocol of a host which is able to set SNMP variables. yes None List of IP addresses of the form N.N.N.N Authentication Failure Traps If enabled, the printer sends a trap for SNMP authentication failure. yes Enabled Disabled SCSI Disk Indicates if a SCSI disk is attached to the printer. Also indicates its storage capacity and the amount of free space. no Internal Connected, External On-line, total space, free space. Uninitialized. Table 2-1 Configuration page settings (cont'd.) Parameter Description Saved in NVRAM Default Limits or alternate choices

2 Execute Sys/Start Job Determine whether or not to run the system start file during system initiation. yes Run Skip Boot Delay Number of seconds the printer waits before booting up the attached hard drive. yes 0 Any positive integer. Check parity If true, data parity should be checked. yes False True Disk Address SCSI address of disk for the SCSI communication channel. no Internal disk fixed at 4 0, 1, 2, 3, 5, 6 Printer address SCSI address of printer when it is the initiator. no 7 Copystation Indicates whether a Copystation is attached to the printer. no Not connected Connected Copy control firmware Indicates the version number of the copy control firmware. yes Firmware- dependent Copy station firmware Indicates the version number of the Copystation firmware. yes Firmware- dependent HTTP Indicates whether or not HTTP is enabled. yes Enabled Disabled Auto transmit allow inquires via the WWW page. yes Enabled Disabled Local URL The universal Resource Locator designation. no null string null string Table 2-1 Configuration page settings (cont'd.) Parameter Description Saved in NVRAM Default Limits or alternate choices

2 Installing the Printer and Drivers Selecting a language for the front panel Messages that appear in the front panel window are in English. To change the language to French, German, Spanish, Italian, or Japanese, follow these steps. 1. When the printer is on and the Ready message appears, press the Menu button. You see this message: Help Pages <--- ---> Menu Pressing the left arrow button (<---) scrolls backward through the selections; pressing the right arrow button (--->) scrolls forward through the selections; pressing Menu enters the currently displayed menu. 2. Using the left (<---) or right (--->) arrow buttons, scroll through the selections until you see this message: Language <--- ---> Menu 3. Press the Menu button to enter the language selection menu. You see this message: Language:English* <--- ---> Select where the asterisk (*) indicates the currently selected language. 4. Press the right arrow button until the display shows the language you want from these selections: Language:English Language:Español Language:Français Language:Deutch Language:Italiano Language:(Japanese) 5. Press Select to select the language. Press the button until Ready is displayed.

2 Installing the printer’s software Packaged with your printer are the Phaser 600 compact disk (CD-ROM) for platforms with a CD-ROM drive or, if your computer does not have a CD-ROM drive, the diskettes for PC and Macintosh computers. The CD-ROM and diskettes contain software and utility files that work with a printer driver to let you select and control printer features. PC software Installing printer description files PostScript printer description files (PPDs) are used by some drivers and applications for gaining information about a printer’s page sizes, color corrections, and other options. To properly use the printer with one of the following applications, install the appropriate file. QuarkXPress The Quark XPress application uses a unique PDF file. 1. Locate the TKPH6001.PDF: I On the printer’s CD-ROM in the QUARK directory. I On the Printer Software for Windows diskette in the QUARK directory. 2. Copy the TKPH6001.PDF file to the PDF subdirectory of the Quark application on your hard disk. For example: COPY TKPH6001.PDF C:\XPRESS33\PDF Aldus and Adobe applications Aldus and Adobe applications, such as PageMaker and FreeHand, use PostScript printer description (PPD) files. Refer to your applications’ documentation for details on using PPD files. Note To add PPDs for printers other than the Phaser 600 printer, open the WIN95_NT directory on the printer’s CD-ROM. 1. Locate the printer’s PPD files: I On the printer’s CD-ROM in the WIN95_NT directory. I On the Printer Software for Windows diskette at the top level.

2 Installing the Printer and Drivers 2. Select a PPD file: I Use TKPH6001.PPD if you have the standard version of the printer. I Use TKP600P1.PPD if you have the printer’s Extended Features option. Note If you are not sure which configuration of the printer you have, the printer’s startup page lists this information under Extended Features: Yes/No. 3. Copy the PPD file to the directory on your hard disk where other PPD files are located. For example, the subdirectory in FreeHand’s File Manager containing printer description files should be called: ALDUS\USENGLISH\PPD4 Setting up the Microsoft PostScript driver for Windows 95 1. Use either the printer’s CD-ROM or diskette: I CD-ROM: Insert the printer’s CD-ROM into your CD-ROM drive. I Diskette: Insert the Printer Software for Windows diskette into your disk drive. 2. Click the Start icon in the taskbar on your screen. In the menu that appears, click Settings. 3. In the menu that appears, click Printers; the Printers window appears. 4. In the Printers window, double -click Add Printer. 5. When the Add Printer Wizard window appears, click Next. 6. Select your printer’s connection: I Select Local Printer if your printer is connected directly to your computer, then click Next. I Select Network Printer if you are accessing your printer through a network. Click Browse to search the network and select a printer queue. Then click Next. 7. In the window listing Manufacturers/Printers, click the Have Disk button.

2 8. In the Install From Disk dialog box, do one of the following: CD-ROM: a. Click Browse. b. In the Open dialog box select the Drive for the printer’s CD-ROM. c. Select the \WIN95_NT directory under Folders. d. Click OK. Diskette: a. Click Browse. b. In the Open dialog box select the Drive for the Printer Software for Windows diskette. c. Click OK. 9. A list of Tektronix printers appears. Select your printer in the list, then click Next. I Select Tektronix Phaser 600 if you have the standard version of the printer. I Select Tektronix Phaser 600 with Extended Features if you have the printer’s Extended Features option. Note If you are not sure which configuration of the printer you have, the printer’s startup page lists this information under Extended Features: Yes/No. 10. Select the port your printer is connected to, then click Next. 11. It is recommended that you use the default printer name shown under Printer name. Click Yes if you want this printer to be the default printer. Then click Next. 12. At the prompt, Would you like to print a test page? click Yes to verify the printer’s connection, or click No. Then click Finish. A status bar appears while files are copied to your computer. 13. If prompted, select the path for the PostScript driver files; these should be in your WINDOWS/SYSTEM directory. If the files aren’t installed on your hard disk, do one of the following: I Select the drive for the printer’s CD-ROM and the \WIN95_NT directory, and click OK. I Select the drive for the printer’s diskette and click OK. The software you need is installed.

2 Installing the Printer and Drivers 14. If your printer is set up correctly, and you clicked Yes in Step 12, a test page prints showing the Windows 95 logo and information on your printer. Your Phaser 600 printer is added to the Printers window. Setting up the Adobe PostScript driver for Windows 95 Note The files for this driver are available only on the printer’s CD-ROM. If you already have the driver installed and you are only adding a printer, such as the Phaser 600 printer, open the Control Panel, double-click the Adobe driver icon, then continue with Step 7. 1. Insert the printer’s CD-ROM into your CD-ROM drive. 2. Click the Start icon in the taskbar on your screen. In the menu that appears, click Run. 3. In the Run window, type in the drive the CD-ROM is in, followed by the \ADOBEPS4 directory and the file name SETUP.EXE and click OK. For example: C:\ADOBEPS4\SETUP 4. When the AdobePS4 PostScript Printer Driver Setup dialog box appears, click the Read button if you wish to see a text file with driver instructions. Click Next to continue, or Exit to quit. 5. In the Install Setup Program dialog box, decide if you want to copy the Adobe driver setup program to your hard disk, then click Next. If you selected Yes, continue with the on-screen instructions. 6. In the Printer Type dialog box, select your printer’s connection: I Select Local Printer if your printer is connected directly to your computer, then click Next. I Select Network Printer if you are accessing your printer through a network. Click Browse to search the network and select a printer queue. Then click Next.

2 7. In the Install PostScript Printer from PPD dialog box, select the directory and drive for the printer’s CD-ROM and the ADOBEPS4 directory. Select your printer, then click Next. I Select Tektronix Phaser 600 if you have the standard version of the printer. I Select Tektronix Phaser 600 with Extended Features if you have the printer’s Extended Features option. Note If you are not sure which configuration of the printer you have, the printer’s startup page lists this information under Extended Features: Yes/No. 8. In the Local Port Selection dialog box, select the port you want to use, then click Next. (You can configure the port in this dialog box at any time.) 9. In the Add Printer dialog box, type in the printer’s name, select the printer as default, and decide if you want to print a test page. Click Next to continue. 10. If you see the Different Versions Detected dialog box, click Next to update the files from the printer’s CD-ROM. 11. When the installation is finished, the Tektronix Phaser 600 Properties dialog box appears. Make selections in the driver, referring to Chapter 3 for more information on printer options. Note Refer to the Adobe PostScript Printer Driver User Guide on the printer’s CD-ROM (USRGUIDE.PDF) for more detailed information on the Adobe PS 4 driver.

2 Installing the Printer and Drivers Setting up the Adobe PostScript driver for Windows 3.1 Note The files for this driver are available on the printer’s CD-ROM and on the Adobe PS 3 Driver diskette. If you already have the driver installed and you are only adding the Phaser 600 printer, open the Control Panel, double-click the Adobe driver icon, then continue with Step 5. If you already have the driver installed and you want to add a printer other than the Phaser 600 printer, open the Control Panel, double-click the Adobe driver icon, then continue with Step 5. Printer PPD files are located in the \WIN95_NT directory on the printer’s CD-ROM only. 1. Insert the printer’s CD-ROM into your CD-ROM drive, or insert the Adobe PS 3 Driver diskette into your disk drive. 2. In the Program Manager in Windows 3.1, select Run from the File menu. 3. At the Command Line, do one of the following: I CD-ROM: Type in the drive the CD-ROM is in, followed by the \ADOBEPS3 directory and the file name SETUP.EXE, and click OK. For example: C:\ADOBEPS3\SETUP I Diskette: Type in the drive the diskette is in, followed by the file name SETUP.EXE, and click OK. For example: A:SETUP 4. When the README.WRI dialog box appears, select one of the buttons as desired. 5. In the PostScript Printer Driver Setup dialog box, click Continue to begin the driver installation. This installer overwrites older versions of the Adobe PostScript driver. 6. A message appears as files are copied to your hard disk. Click the Restart Windows button when the installation is complete.

2 7. When the Install PostScript Printer from PPD dialog box appears, select your printer in the Printer Descriptions Available list and click Install: I Select Tektronix Phaser 600 if you have the standard version of the printer. I Select Tektronix Phaser 600 with Extended Features if you have the printer’s Extended Features option. Note If you are not sure which configuration of the printer you have, the printer’s startup page lists this information under Extended Features: Yes/No. 8. At the installation successful message, click OK. 9. Click Close in the Install PostScript Printer from PPD dialog box. 10. At the message, click OK; the Control Panel opens. 11. From the Control Panel, double-click Printers. 12. In the Printers dialog box, select the Tektronix Phaser 600 printer you just installed, then click Connect. 13. In the Connect dialog box, select the port the printer is connected to, then click OK. Note Refer to the Adobe PostScript Printer Driver User Guide on the printer’s CD-ROM (USRGUIDE.PDF) for more detailed information on the Adobe PS 3 driver.

2 Installing the Printer and Drivers Setting up a Windows NT PostScript driver Note You may need your original Windows NT setup diskettes (or CD-ROM) to complete this procedure if you need to install a PostScript printer in Step 3. 1. If your computer has an Intel-compatible processor, such as the Intel I386, go on to Step 2. If your computer is a MIPS, Alpha, or PowerPC, you need to edit the PRINTER.INF file on the Phaser 600 printer’s CD-ROM or Printer Software for Windows diskette. a. The Phaser 600 printer’s CD-ROM and Printer Software for Windows diskette are read-only (write-protected). To edit the PRINTER.INF file, copy the following files from the WIN95_NT directory on the printer’s CD-ROM, or from the top level of the diskette, to a new, formatted floppy diskette. Place all of these files at the top (root) level of the new diskette. TEK1 PRINTER.INF TK600171.PPD (for the standard version of the printer) TK600391.PPD (for the printer’s Extended Features option) Note If you are installing a Tektronix printer other than a Phaser 600 printer, copy the PRINTER.INF and printer PPD files from the WIN95_NT directory on the printer’s CD-ROM. b. Open the copy of the PRINTER.INF file on the new diskette in a text editor such as Notepad. c. Locate the following section in the PRINTER.INF file: [ProductType] STF_PLATFORM = I386 d. Replace the I386 with one of the following depending on your computer type: I MIPS (for a MIPS platform) I Alpha (for an Alpha platform) I ppc (for a PowerPC) e. Save the PRINTER.INF file, and go on to Step 3. 2. From the Main window, double-click on the Print Manager icon. 3. If you have a PostScript printer driver installed, go on to Step 4.

2 Note If you do not have a PostScript printer driver installed, install one now. You need a PostScript printer driver installed because the driver files are required to complete the Tektronix printer installation. a. From the Printer menu, select Create Printer; the Create Printer dialog box appears. b. Under Driver, scroll through the list and select a PostScript printer, such as the Apple LaserWriter NT, and click OK. c. Follow the on-line instructions to install the driver files from your Windows NT CD-ROM or diskettes. 4. Install the Tektronix Phaser 600 printer. From the Printer menu, select Create Printer; the Create Printer dialog box appears. 5. Under Driver, scroll to the end of the list and select Other; the Install Driver dialog box appears. 6. When prompted, do one of the following. I If you are using the Phaser 600 CD-ROM: Type in the CD-ROM drive location, and the \WIN95_NT directory. Click OK; the Select Driver dialog box appears. I If you are using the Tektronix Printer Software for Windows diskette: Type in the disk drive location of the diskette, and the \WIN95_NT directory. Click OK; the Select Driver dialog box appears. I If you are using an edited copy of the PRINTER.INF file from Step 2: Type in the disk drive location of the diskette. Click OK; the Select Driver dialog box appears. 7. Under Printer Driver, choose your Phaser 600 printer from the list, then click OK. I Select Tektronix Phaser 600 if you have the standard version of the printer. I Select Tektronix Phaser 600 with Extended Features if you have the printer’s Extended Features option. Note If you are not sure which configuration of the printer you have, the printer’s startup page lists this information under Extended Features: Yes/No. 8. In the Windows NT Setup dialog box, type in the same path you used in Step 7 (for example, B:). Click Continue; the Noncritical Error dialog box appears. 9. When you are prompted for the location of the PSCRPTUI.DLL file and the PSCRIPT.DLL file, click Ignore. (These files were installed in the procedure in Step 4 or were already installed.)

2 Installing the Printer and Drivers 10. When the Create Printer dialog box appears, fill in the other fields as desired, then click OK; the PostScript Printer Setup dialog box appears. 11. Select options in the PostScript Printer Setup dialog box. Enabling the Use Printer Halftoning option is recommended. Then click OK; the Windows NT Setup dialog box appears. 12. If you installed a PostScript printer in Step 4, follow this procedure to delete it. (Now that the Tektronix printer is installed, this printer is no longer needed.) a. Select the printer you want to remove. b. From the Printer menu, select Remove Printer. c. At the prompt, click OK to remove the selected printer. Installing Adobe Acrobat Reader 1. Insert the printer’s CD-ROM into your CD-ROM drive. 2. Do one of the following depending on your system: Windows 95: a. Click the Start icon in the taskbar on your screen. In the menu that appears, click Run. b. In the Run window, type in the drive the CD-ROM is in, followed by the \TOOLS directory and the file name ACROREAD.EXE and click OK. For example: C:\TOOLS\ACROREAD Windows 3.1: a. In the Program Manager in Windows 3.1, select Run from the File menu. b. At the Command Line, type in the drive the CD-ROM is in, followed by the \TOOLS directory and the file name ACROREAD.EXE, and click OK. For example: C:\TOOLS\ACROREAD 3. Follow the on-screen instructions to install Acrobat Reader.

2 Installing ATM software Note ATM software is available only on the CD-ROM for the printer’s Extended Features option. 1. Insert the printer’s CD-ROM into your computer’s CD-ROM drive. 2. Click the Start icon in the taskbar on your screen. In the menu that appears, click Run. 3. In the Run window, type in the drive the CD-ROM is in, followed by the \ATM directory and the file name INSTALL1.EXE and click OK. For example: C:\ATM\INSTALL 4. Follow the on-screen instructions to install ATM. For more information, refer to the ATM quick reference cards that were shipped with your printer.

2 Installing the Printer and Drivers Macintosh software Note You must have an optional PhaserShare card installed in the printer before using the driver. A Tektronix Installer application automatically installs the printer software on your Macintosh hard disk. Using the Macintosh Installer Use the installer application on the printer’s CD-ROM or diskettes to install the printer’s standard software. Then, continue with driver setup instructions depending on the driver you are using. 1. Use either the Phaser 600 printer’s diskette or CD-ROM. I Floppy diskette: Insert the Printer Software for Macintosh diskette into your computer’s disk drive. I CD-ROM: Insert the Phaser 600 printer’s CD-ROM into your computer’s CD-ROM drive. 2. Double-click the Phaser 600 Installer icon. Click Continue until the Easy Install window appears. 3. To install the items listed in the Easy Install window, click Install. For details on each item, click Read Me. To see a list of individual options, select Custom Install from the pull-down menu (available with the installer on the CD-ROM only). 4. Select individual items to install from the Custom Install window. Click the I buttons for information on each item. Click Install when you are ready to install the selected items.

2 Setting up the Phaser 600 printer driver The Phaser 600 driver is a Tektronix-modified version of Apple's LaserWriter 7.1.2 printer driver. Use the Phaser 600 driver if you are using System Software 6.0.7, or 7.0 and later. 1. Install the printer’s software as described on “Using the Macintosh Installer” on page 2-44. Choose Easy Install to install all of the necessary software, or select Phaser 600 Driver in the Custom Install window. 2. Select Chooser from the Apple menu. 3. Click on the Phaser 600 printer driver icon on the left side of the Chooser. A list appears with the printers you have connected to your Macintosh or printers that are available on a network. (If the printer driver icon does not appear, Restart your Macintosh, and repeat the printer driver installation procedure; also check the cable connections on your computer and printer.) 4. Click on the Zone your printer is in. See your network administrator if you have questions. 5. Click on your Phaser 600 printer in the list of printers on the right side of the Chooser. 6. Close the Chooser by clicking its close box. Setting up the Adobe PSPrinter Driver The Adobe PSPrinter driver uses printer-specific PPDs (PostScript Printer Description files) for information on a printer’s page sizes, printing options, and media type options. To use the Adobe PSPrinter driver with a Phaser 600 printer, do the following steps. If the printer is busy, it may take some time to complete this set-up procedure; you may want to do this procedure when the printer is idle. You only have to set up a printer once. Note Refer to the Adobe PostScript Printer Driver User Guide on the printer’s CD-ROM for more detailed information on the Adobe PSPrinter driver. 1. Install the printer’s software as described on “Using the Macintosh Installer” on page 2-44. Select Easy Install to automatically install all of the necessary software, or select Adobe PSPrinter Driver and Printer Descriptions in the Custom Install window. 2. Open the Chooser. 3. Select the PSPrinter driver icon.

2 Installing the Printer and Drivers 4. Click on the Zone your printer is in. See your network administrator if you have questions. 5. Select your printer from the list. 6. Still in the Chooser, click the Setup button to see a list of options. 7. The correct PPD file should be selected automatically. If the PPD file is not automatically selected, a dialog box opens showing the location of the PPD files you have installed in the Printer Descriptions folder, in the Extensions folder, inside your System Folder. Click one of the following PPDs and click Select: I Use TKPH6001.PPD with the standard version of the printer. I Use TKP600P1.PPD with the printer’s Extended Features option. Note If you are not sure which configuration of the printer you have, the printer’s startup page lists this information under Extended Features: Yes/No. 8. In the dialog box that appears, select the appropriate items under Installable Options then click OK. 9. Click the Chooser’s close box. Setting up the Phaser 600 GX driver If you are using Apple Macintosh QuickDraw GX and System Software 7.5 or later, use the Phaser 600 GX driver to print to your Phaser 600 printer. I The Phaser 600 GX driver works with QuickDraw GX and non-QuickDraw GX applications. I QuickDraw GX does not work with non-QuickDraw GX printer drivers. If you want to print from non-QuickDraw GX applications with a driver such as the LaserWriter 8.x, you must first disable QuickDraw GX. Note Refer to the on-line manual on the printer’s CD-ROM for details on using the Phaser 600 GX driver. 1. Install the printer’s software as described on “Using the Macintosh Installer” on page 2-44. Select Easy Install to automatically install all of the necessary software, or select Phaser 600 GX Driver in the Custom Install window. 2. Select Chooser from the Apple menu.

2 3. Click the Phaser 600 GX printer driver icon on the left side of the Chooser. A list appears with the printers available on your network. (If the printer driver icon does not appear, Restart your Macintosh, and repeat the printer driver installation procedure; also, check the cable connections on your computer and printer.) 4. Click on the Zone your printer is in. See your network administrator if you have questions. 5. In the Connect via field’s pop-up menu, select your printer’s communication method: I The AppleTalk option is the standard network connection. I The Servers option is used to select a shared desktop printer. 6. Click on your Phaser 600 printer in the list of printers on the right side of the Chooser. 7. Click the Create button to create a desktop printer. An icon of the printer appears on the desktop with the same name as the printer selected in the Chooser. 8. Close the Chooser by clicking its close box. Setting up the Apple LaserWriter 8.x driver The LaserWriter 8.x driver uses printer-specific PPDs (PostScript Printer Description files) to learn a printer’s page sizes, printing options, and media type options. To use the LaserWriter 8.x driver with a Phaser 600 printer, do the following steps. If the printer is busy, it may take some time to complete this configuration procedure; you may want to do this procedure when the printer is idle. You only have to configure a printer once. This driver software is available only on the printer’s CD-ROM. Note During installation, the LaserWriter 8.x driver leaves other versions of the LaserWriter driver (such as 7.x and 6.x) intact, but overwrites an earlier version of the LaserWriter 8.x driver, if one exists. 1. Install the printer’s software as described on “Using the Macintosh Installer” on page 2-44. Choose Custom Install, then select LaserWriter 8.x Driver and Printer Descriptions.

2 Installing the Printer and Drivers 2. Install the driver: a. In the PhaserTools folder on your hard disk, locate the alias to the LaserWriter 8.x Installer. b. Double-click on the alias to open the installer application on the printer’s CD-ROM c. Follow the on-screen instructions to install the driver. 3. Open the Chooser. 4. Select the LaserWriter 8 driver icon. 5. Click on the Zone your printer is in. See your network administrator if you have questions. 6. Select your printer from the list. 7. Still in the Chooser, click the Setup button to see a list of options. 8. The correct PPD file should be selected automatically. If the PPD file is not automatically selected, a dialog box opens showing the location of the PPD files you have installed in the Printer Descriptions folder, in the Extensions folder, inside your System Folder. Click one of the following PPDs and click Select: I Use TKPH6001.PPD with the standard version of the printer. I Use TKP600P1.PPD with the printer’s Extended Features option. Note If you are not sure which configuration of the printer you have, the printer’s startup page lists this information under Extended Features: Yes/No. 9. In the dialog box that appears, select the appropriate items under Installable Options then click OK. 10. Click the Chooser’s close box.

2 Workstation users The printer-control PostScript files that are on the Tektronix CD-ROM and the Printer Software for Windows diskette (PC format) can be used with UNIX and VMS workstations. These files let you set up your spooling system to select between media trays, print-quality modes, color correction modes and other features. UNIX workstation users can access utility files in the following ways: I Install the files from the Tektronix Phaser 600 CD-ROM if your system includes a CD-ROM drive. I Mount the PC diskette on the workstation (most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC floppy diskette). I Access the Tektronix anonymous ftp site on the Internet at ftp.tek.com. I Download utility files from the Tektronix Bulletin Board Service (BBS). I Access the Tektronix World Wide Web server on the Internet: I http://www.tek.com/Color_Printers/ Home page I ftp://ftp.tek.com/bbs//600 Utility files

2 Installing the Printer and Drivers Installing the printer driver for OS/2 Version 2 Under OS/2 Version 2.0 printing is managed through printer object icons. Object icons represent a printer setup, and are associated with a port, a driver, and a queue, if appropriate. These object icons replace the earlier Print Manager functions. Normally, a printer object icon is installed during the initial OS/2 2.0 installation. A single printer object on the desktop may represent more than one printer. A printer object on the desktop is a “generic” object that can be configured to point to any printer by changing settings in the settings notebook for this object. You may not have more than one printer object pointing to the same I/O Port. Port designations for each printer object must be unique. Before new printers are installed, existing printer object assignments must be changed. Note IBM suggests that printer objects be named to represent available printer ports rather than printer names or printer drivers. This avoids the confusion of a specific printer name being associated with an object that is using a driver for a different printer. Check existing printer object port assignments before installing a new printer to be sure there is no conflict. Once you are familiar with existing printer objects (drivers and ports associated with these objects), you can install a new printer. In the procedure below the printer remains associated with LPT1, and you will set up a new printer object for LPT2. Following are the steps to create the LPT2 PRINTER object: 1. Check all existing printer objects to be sure that they do not point to LPT2. Make any necessary changes to the settings for these printer objects. 2. Locate the original OS/2 Print Driver Diskettes (1-5). 3. Find and open the TEMPLATES folder and locate the Printer Template. 4. Using the mouse, point to the Printer Template, hold down the right mouse button, and drag the object onto the desktop and release the mouse button. 5. The Create a Printer dialog box will be displayed. In the name field, type: LPT2 PRINTER. This is the only opportunity to assign this name and it cannot be changed. The first 8 characters (except spaces) will display in all printer selection menus, so the printer will be listed as LPT2PRIN. 6. Scroll through the printer drivers listed to locate the proper Tektronix printer driver name. If it is listed, select it, otherwise, point the cursor to any other driver listed and click the right mouse button. Click Install from the menu options.

2 7. In the Install New Printer Driver dialog box, type B: and insert the Printer Diskette #1 in drive B. Click on Refresh. The system searches the diskette for driver groups and prompts you to stop the search or continue. When the PostScript driver (PSCRPT.DRV) appears, stop the search. 8. At this point, a list of possible PostScript printers are displayed for your selection. Using the scroll bars, move down through the alphabetical listing until you find the selection PSCRIPT.Tektronix Phaser 340. Click on the correct printer name and then click on Install. The system will install your printer driver. Click OK. 9. Close the Install New Printer Driver dialog box. Before leaving the Create a Printer dialog box, adjust the printer port time-out setting. Double-click on the port you have selected, in this example, LPT2. Change the time-out to 180 seconds. Then click OK. 10. To create the new printer object on the desktop, click on Create. A new printer driver object is placed on your desktop. Confirm and adjust the settings for this printer driver by launching an application program and performing the following steps. a. Bring up the Settings Notebook by clicking the right mouse button on LPT2 PRINTER. Click on the arrow to the right of OPEN; click on SETTINGS. b. Select the Printer Driver Tab. Confirm that the Tektronix Phaser 340 is selected (highlighted). Double-click on the Phaser 340 driver to configure the Printer Properties; this is where you can define printer paper sizes and orientation. These settings can be adjusted from within software applications as well. To get started, set Forms to Legal-size paper; this is the recommended setting. Next, select Device Defaults, set Form to Legal and set Orientation to Landscape. One of the most likely causes of printer errors is that the document and device defaults do not match. c. Select Options and make sure that it is set to Phaser 600; if not, repeat the previous steps. While in this screen, set Job and Wait to 0, if they aren't already. Select the Output Tab; ensure that the proper port is selected. d. Select the Queue Options Tab. Activate a check for both Printer Specific Format and Job Dialog Before Print. Return to the Settings Notebook dialog box and close it. e. If LPT2 PRINTER is not the only printer object on the desktop, then you may want to make it the default printer before opening a software application. To make a default printer, point the cursor to the LPT2 PRINTER object, click the right mouse button, click on Set Default, and select LPT2 PRINTER.

2 Installing the Printer and Drivers Configuring the printer's serial port for a PC Use the front panel menu to modify the printer’s serial port settings. By scrolling to the Serial Settings menu item, you configure the printer's serial port. You may set these parameters: I Data rate I Data bits I Stop bits, parity I Flow control I LocalTalk enabled Refer to the Chapter 9 topic, “Front panel menu” on page 9-2 for a diagram that shows how to navigate to the Serial Settings menu item. Using printcap to configure a Unix workstation for the printer's serial port The printcap file configures the workstation's lpr queues. The file is usually found in the workstation's /etc directory. Use a null modem cable, since the printer is set up as a DTE device. For this example, the printer's serial port settings are as follows: Speed: 9600 Flagging: Software (XON/XOFF) Data Bits: 8 Parity: Ignore To set up a printcap entry, perform the following steps: 1. Make a backup copy of the /etc/printcap file. 2. Add to the printcap file a new print queue name and set the port parameters as needed. Add the following to the printcap file: px:\ :br#9600:rw:\ :fc#00000374:fs#00000003:\ :xc#0:xs#0040060:\ :mx#0:sf:sh:\ :sd=/var/spool/px:\ :if=/var/spool/px/if:\ :lp=/dev/ttya: px may be changed to whatever unique printer name you choose. The device driver name in lp may be different depending upon which serial port the printer is connected to and the device driver naming scheme for the workstation.

2 3. Create a directory called /var/spool/px and create a file in the directory called if. The content of the file should look like this: #!/bin/sh /bin/cat 4. Give the if file executable permission, type: chmod +x if If communication to the serial port uses 7 data bits, the value for xs changes as follows. All other setup parameters remain the same. px:\ :br#9600:rw:\ :fc#00000374:fs#00000003:\ :xc#0:xs#0040040:\ :mx#0:sf:sh:\ :sd=/var/spool/px:\ :if=/var/spool/px/if:\ :lp=/dev/ttya: 5. To print a PostScript file, type: lpr -Ppx filename Configuring a Novell NetWare server for the printer This is a brief overview of the steps you follow to configure a Novell NetWare file server and to set up a print queue to support the printer on a Novell network. The PhaserShare User Manual gives the step-by-step procedure you follow to perform this configuration. There are two methods, each using a different utility program, that you can use to configure the file server and set up print queues. In brief, this is what you will do: 1. Load the utility Advanced Configuration Tool (ACT) onto the file server through a workstation. 2. Log on to a file server as supervisor with supervisor privileges. 3. Run ACT and select Quick Configuration. 4. At this point, you will be able to see a list of available printers. The printer’s print server name is displayed. The default name is TEKxxxxxx where xxxxxx is the last six hex digits of the printer’s Ethernet address. If the printer is not displayed, refer to the Novell NetWare configuration topic in the PhaserShare User Manual. 5. Select a file server to be configured. 6. Select a queue to service the printer or create a new queue.

2 Installing the Printer and Drivers 7. Save the configuration file. 8. Following this, you can select another file server and create more queues for the printer to service. You can have a total of 32 queues. 9. After all file servers have been configured, save the configuration file and restart the print server and the printer. Alternatively, you can use a Novell 4.x Network Administrator utility called PCONSOLE to perform the same configuration. However, using PCONSOLE, you will not see and select the printer on the network as you did in Step 4. Instead, you must enter the print server printer name (TEKxxxxxx) as it is shown on the printer’s configuration page. (Refer to the topic “Printing the configuration page” on page 9-4 for details on printing the configuration page.) Configuring TCP/IP This is a brief overview of the steps you follow to configure the host and the printer for a TCP/IP network. The Phaser Share User Manual gives the step-by-step procedure you follow to perform this configuration. You will first configure the host and then the printer. Configuring the host 1. Add the printer name to the host table (/etc/host) and assign an Internet Protocol (IP) address to the printer’s name. 2. Assign a print queue to the printer by editing the /etc/printcap file. Configuring the printer 1. Set the printer’s IP address. This can be done through the printer’s front panel. Alternately, you can create a RARP or BOOTP configuration file to automatically configure the printer’s IP address (although it will not be stored in the printer’s NVRAM). 2. Optionally, configure the printer’s TCP/IP parameters: I lpr, the host access table (if the customer site uses lpr). I AppSocket, the printer language(s) supported by the printer (if the customer site uses AppSocket). I syslog, a system’s log collect printer information for the network administrator. I SNMP (Simple Network Management Protocol), allows the system administrator to query and control the printer’s status remotely.

reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000. Tektronix ® , Phaser ® , ColorStix ® , and Made for Each Other ® are registered trademarks of Tektronix, Inc. TekColor™, Photofine™, PhaserShare™, PhaserMatch™, PhaserLink™, Finepoint™ and PhaserPrint™ are trademarks of Tektronix, Inc. RealSUPPORT SM and TekColor Care SM are service marks of Tektronix, Inc. Other marks are trademarks or registered trademarks of the companies with which they are associated. TE/CC/jy/ss

Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. Refer to a qualified service technician for changes to the cord or connector. Operation of product: Avoid electric shock by contacting a qualified service technician to replace fuses inside the product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases. WARNING Turning the power off using the On/Off switch does not de-energize the printer. You must remove the power cord to disconnect the printer from the mains. Keep the power cord accessible for removal in case of an emergency. Safety instructions: Read all installation instructions carefully before you plug the product into a power source. Terms on product: CAUTION A personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area. Also applies to a hazard to property including the product itself. DANGER A personal injury hazard exists in the area where you see the sign. Care of product: Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product. Ground the product: Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If necessary, contact a licensed electrician to install a properly grounded outlet. Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Use caution. Refer to the manual(s) for information: WARNING: If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused. !

For qualified service personnel only: Refer also to the preceding Users Safety Summary. Do not service alone: Do not perform internal service or adjustment of this product unless another person capable of rendering first aid or resuscitation is present. Use care when servicing with power on: Dangerous voltages may exist at several points in this product. To avoid personal injury, do not touch exposed connections and components while power is on. Disconnect power before removing the power supply shield, soldering, or replacing components. Do not wear jewelry: Remove jewelry prior to servicing. Rings, necklaces, and other metallic objects could come into contact with dangerous voltages and currents. Power source: This product is intended to operate from a power source that will not apply more than 250 volts rms between the supply conductors or between either supply conductor and ground. A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation.

Host Connections In this chapter, you verify that the host computer can send files to the printer. This chapter assumes that the printer and the printer drivers have been properly installed as explained in the previous chapter, “Installing the Printer and Drivers.” Verifying printing from a PC Direct DOS connection verification Verify that the PC can communicate with the printer. 1. Power up the printer and the PC. If the PC is running under Windows, exit Windows so that the PC is operating under DOS alone. 2. At the DOS prompt, type (in lowercase) the following: echo showpage > port: Substitute port: with LPT1 :, LPT2 :, or COM1 : etc. or whichever corresponds to the port the printer is attached to. The printer should respond by picking, processing, and ejecting a blank sheet of paper; if this does not happen, check your cabling. Ensure that you have the port properly configured as explained in the Chapter 2 topic, “Connecting the printer” on page 2-19. Windows 95 driver verification Using the Windows Write application, verify that the PC, running under Windows 95, can print to the printer. 1. If it is not already running, start Windows 95 2. Launch a simple text program such as one of the Windows 95 programs Notepad or WordPad. (If Notepad or WordPad is not available, you can use any other text editor-type program.) 3. Type in a line of text such as THIS IS A TEST .

3 Verifying the Printer and Host Connections 4. Click the File menu item and select Printer Setup... from the menu list. Select Phaser 600 from the displayed list of available printer drivers. Click OK . 5. Click File and select Print . A print file will be transmitted to the printer. Windows 3.1 driver verification Using the Windows Write application, verify that the PC, running under Windows 3.1, can print to the printer. 1. If it is not already running, launch Windows by typing this command: WIN 2. Launch the program manager by double-clicking the Program Manager icon. 3. Open the Accessories window by double-clicking the Accessories icon. 4. Double-click on the Write icon. (If Write is not available, you can use any other text editor-type program.) 5. Type in a line of text such as THIS IS A TEST . 6. Click the File menu item and select Printer Setup... from the menu list. Select Phaser 600 , (whichever applies) from the displayed list of available printer drivers. Click OK . 7. Click File and select Print . A print file will be transmitted to the printer. OS/2 connection verification Note The Print Screen function is controlled from within the OS/2 System folder. 1. Open the System folder, then open the System object. 2. Click on the Print Screen Tab to view the Print Screen settings. Be sure that Enable has been selected. With Enable Print Screen selected, the following options are available: a. You may print the contents of a window by pointing to that window and pressing Print Screen .

3 b. You may print the full screen by first opening any window, placing the cursor on the desktop away from any open windows, and then pressing Print Screen . Be sure that at least one window is open . c. You may use Print Screen on any port (any available printer) by changing the default printer selection. (Point to any printer object, click the right mouse button, click on Select Default , and click on Phaser 600.) This is a simple way to be sure that all printers are set up correctly. Novell NetWare verification NetWare is a shell program running above DOS. Generally, in a Novell network, a file server, which looks and acts much like a PC computer, maintains queues for the print files created and sent for printing from other workstations on the network. The printer, in turn, finds all file servers with Phaser 600 queues and extracts its print files from them. You must determine if a computer can communicate a print file to the file server. Generally, as outlined in the Chapter 2 topic, “Configuring a Novell NetWare server for the printer” on page 2-53, the file server and printer are configured during the printer installation using software such as Advanced Configuration Tool (ACT) or pconsole . The file server is given a name and configured with queues for the printer. Send a print file to the printer 1. Log into a file server from a NetWare workstation. 2. Type: CAPTURE NB NT Q= L=1 where is the name established by the network administrator of a queue the printer is to service, such as TEK600. L=1 specifies port LPT1 3. Use any text editor to create the following two-line, text-only print file. %! showpage 4. Copy the print file to LPT1 using this syntax: copy < file.nam > LPT1: where < file.nam > is the name of the print file. The printer should load and then eject a blank sheet of paper.

3 Verifying the Printer and Host Connections If the print file does not print, verify that: I The printer has been set up to service the queue. I The password set for the printer (if one was set by the administrator), is the same as that used for the print server. I The Ethernet frame type that the printer is using is supported by the file server. I The correct printer language is being used by the printer to interpret the incoming print file; this is indicated on the printer’s configuration page. 5. When you are able to send a print file to the printer, launch an application on one of the Novell-networked workstations and print to the printer’s queue. Using the Error Handler utility If the PC does not print to the printer, reset the printer and then load the error handling utility into the printer’s memory using the menu item Printer Defaults — PS Error Handler. Alternatively, reset the printer and then download one of the Tek Error Handler utility files to the printer or enable the error handler from the front panel. 1. Locate the TEKEHAND.PS file in the PHSR600 directory on the Printer Utility diskette. 2. Copy the file TEKEHAND.PS to the PC's hard disk or use the file from the diskette. 3. Use the DOS COPY command to send the file to the printer. For example: COPY tekehand.ps LPT1: If necessary, substitute the appropriate port for LPT1: This loads the error handling utility into the printer's memory where it remains until the printer is turned off. Send a file to the printer as explained in the previous procedure. If an error occurs, the printer will print a page listing the error.

3 Front panel These front panel features are found on the printer: I A two-line, 24-character LCD I Four push buttons I Two LEDs LCD. The LCD serves two purposes: displaying current image processor and print engine status information and displaying an interactive menu. Status information includes image processor status such as Ready, Receiving Data and Printing. Print engine status includes messages such as Load Media, Clear Internal Jam, and Ink Loader Low. The interactive menu can only be entered while the printer is idle and ready. The interactive menu has two modes, review and modify. Customers can review and modify certain NVRAM, I/O ports and peripheral parameters. Using the front panel to review and change parameters is discussed in Chapter 9, “Checks and Adjustments.” Buttons. Button 1, the left-most button, is an Exit key used to cancel or escape from an operation while in the interactive menu. The functions of buttons 2, 3 and 4 are defined by the particular menu or function being displayed on the LCD. The bottom row of the LCD labels the current function of each button. In addition, pressing the buttons as you turn on the printer enables certain diagnostic modes. I Pressing and holding Button 1, as you turn on the printer, skips power-up diagnostics. I Pressing and holding Button 2, as you turn on the printer, executes extended diagnostics. The Chapter 9 topic, “Resetting NVRAM” on page 9-34 explains how to use the front panel buttons to reset the NVRAM to its factory default values. Figure 3-1 Printer front panel 9482-09

3 Verifying the Printer and Host Connections Verifying printing from a Macintosh Selecting the printer via the Chooser This procedure applies to both operating system version 6.0.7 (and higher) and system 7.0 (and higher). Note If the Mac is served by an Ethernet network or by both a LocalTalk and Ethernet network, ensure that the Mac's proper network port is enabled. Click and pull down on the Apple menu (in the upper-left corner of the screen) and select the item Control Panels. Click on the control panel item Network. From its dialog box, select the appropriate network port. 1. Turn on the printer and the Macintosh, if they are turned off. 2. With the mouse, click and hold on the Macintosh's Apple menu (in the upper-left corner of the screen). Select the Chooser from the Apple's pull-down menu. 3. The Chooser dialog box is now displayed on the screen. On the left side of the dialog box are icons representing the printer drivers installed on the Macintosh. Select the driver icon Phaser 600, by clicking on it once. If the host and the printer are a part of a zone, you should first select the printer driver and then pick the zone that the printer resides in. The configuration page lists the zone the printer is currently installed in. 4. Displayed on the right side of the dialog box are a list of printers that the selected driver will print to. Select the newly installed printer Phaser 600. (If, for example, a Phaser 600 printer is already on the network with the name Phaser 600, then the newly installed printer will be named Phaser 600-1.) 5. Displayed on the bottom of the dialog box is the background printing option. Click the OFF button to turn it off. (If desired, this can be turned back on after the printer verification.) 6. Close the Chooser by clicking on the small box in the upper-left corner of the dialog box; the Phaser 600 is now your chosen printer. You have now verified that the printer is on the network and is communicating with the Macintosh.

3 If you do not see the printer listed in the dialog box, then the printer is not communicating with the Macintosh. Check the printer's cable connection to the network. Also check the printer to see if its rear panel health LEDs are blinking. Ensure that the correct network is selected, in the event that the Macintosh is connected to more than one network (such as both LocalTalk and Ethernet). Refer to Chapter 6, “Troubleshooting” for more information about networks. More troubleshooting tips are included in the reference manual Phaser 600 Drivers and Utilities Printing Reference. Printing the directory from a Macintosh 1. Make sure that you have an open window displayed on the screen (such as the hard disk drive's window). 2. At the Macintosh desktop, click and hold on the File menu bar item. 3. For System 7 or higher: Scroll down the File pull-down menu and select the item Print Window... . For System 6.0.7 to 6.0.8: Scroll down the File pull-down menu and select the item Print Directory... . 4. A print dialog box appears on the screen. Click on the Print button in the upper right corner of the dialog box to send a file to the printer. This verifies that the Macintosh and the printer driver can send a file to the printer. If the printer does not make a print, then there may be a problem with the printer driver. In this case, if possible, you should verify that the Macintosh can print to a different printer on the same network. Choose a different PostScript printer driver such as an Apple LaserWriter in the Chooser and then repeat Steps 2 and 3. If the file doesn't print, then the customer must diagnose and fix the problem on the Macintosh. Verifying that an application communicates to the printer This procedure verifies that an application installed on the Macintosh can print to the printer. Note that many applications require a special printer page description file (APD, PDF, PDX or PPD files) to print to a printer. These files contain information specific to a particular printer, such as page sizes, margins, and printing options. Refer to the Driver’s and Utility diskette's README file for the latest information on which applications require which printer page description file. The printer page description files are provided on the Drivers and Utilities diskette. 1. Ensure that the correct driver is selected in the Chooser. 2. Start an application and select a file that contains text. 3. With an illustration or a page of text displayed, click and scroll down the File pull-down menu and select Print... .

3 Verifying the Printer and Host Connections 4. A print dialog box appears on the screen. Click on the Print button in the upper right corner of the dialog box to send a file to the printer. If problems occur at this point, download the error handling utility to the printer as explained in the next procedure. Contact the Customer Support Hotline at 1-800-835-6100. Refer to the Phaser 600 User Manual. Each provides information on using the printer with specific applications. Using the Error Handler utility If the Macintosh does not print to the printer, reset the printer and then load the error handling utility into the printer’s memory using the menu item Printer Defaults — PS Error Handler Alternatively, reset the printer and then download one of the Tek Error Handler utility files to the printer or enable the error handler from the front panel. 1. Place the printer's Macintosh Printer Utilities diskette in the disk drive. 2. Select the Phaser 600 printer in the Chooser. 3. Locate the Tek Error Handler file in the folder of utilities files. 4. Double-click the LaserWriter utility. 5. From the Utilities menu, select Download PostScript file. Select the file Tek Error Handler and download it to the printer. This loads the error handling utility into the printer's memory where it remains until the printer is turned off. Send a file to the printer as explained in the previous procedure. If an error occurs, the printer will print a page listing the error.

3 Verifying printing from a workstation Verifying and printing using the TCP/IP protocols The Phaser 600 accepts files from networked UNIX and VMS workstations using TCP/IP communications. The printer supports BSD UNIX 4.3, AT&T's UNIX System V with BSD 4.3 lpr extensions, and DEC VMS with Tektronix PhaserSym software. The Phaser 600 conforms to Ethernet IEEE 802.3 network specifications. TCP/IP must be properly configured to use Phaser Link to control the printer from a web browser. UNIX 1. To verify the host-to-Phaser 600printer (UNIX host) connection, execute the ping command from the host. 2. To print to the printer from the host, you must first have the printer’s queue established. This is site-dependent and requires the aid of the site’s network administrator. After the queue is in place you can proceed to the next step. 3. Send a print file to the printer using the following syntax: lpr -P <file.nam> The queue name was established earlier in Step 3. The print file <file.nam> can be any PostScript print file. To keep things simple, send a simple file such as the one of the snippets included in the software diskettes: config.ps causes the printer to print out its configuration page. If the page prints, then both the printer and the network connection are working correctly. If the print file cannot be sent, then a problem probably exists in the network set-ups for the printer. You and the network administrator should repeat the TCP/IP installation as outlined in the printer’s Phaser Share user manual.

3 Verifying the Printer and Host Connections VMS To print to the Phaser 600 printer in the VMS environment, you must have the symbiont PhaserSym running on the host. To print to the printer from the host, you must first have the printer’s queue established. This is site-dependent and requires the aid of the site’s network administrator. When the queue is in place, you can proceed to the next step. 1. To verify the VMS host-to-Phaser 600 connection, use the NCP LOOP CIRCUIT command from the host. 2. From the host, issue the SHOW QUEUE /full command to list all the available printer queues. Ensure that the Phaser 600’s queue is listed. 3. Print to the printer by sending the command: print/queue= <file.nam> where is the printer’s queue and <file.nam> is any PostScript file. Using the Error Handler utility If the workstation host does not print to the printer, reset the printer and then load the error handling utility into the printer’s memory using the menu item Printer Defaults — PS Error Handler. Alternatively, reset the printer and then download the Tek Error Handler utility to the printer. 1. Locate the TEKEHAND.PS file in the PHSR600 directory on the Printer Utility diskette. 2. Copy the TEKEHAND.PS file to the workstation's hard disk or use the file from the diskette. 3. Make sure that the printer port is configured to receive PostScript, then send the file to the printer. This loads the error handling utility into the printer's memory where it remains until the printer is turned off. Send a print file to the printer as explained in the previous procedure. If an error occurs, it will print a page listing the error.

This chapter covers the last portion of the Tektronix Service Option S0 installation: Training the printer's key operator. The steps you follow here place an emphasis on encouraging the key operator to read and use the printer's user manual to operate, clean, and care for the printer.

4 Key Operator Training Printer controls and indicators Front panel LEDs: Explain the meanings of the front panel LEDs. I Show where these indicators are explained in the user manual. Front panel LCD: Explain the layout and use of the front panel LCD. Explain how to use the front panel buttons and how they correspond to the display. Error reporting: Explain how error conditions are displayed on the front panel. I Show where error conditions are explained in the user manual. Printer rear panel connections Network connections: Explain the different types of PhaserShare cards that provide printer connectivity. I Show where these connections are explained in the user manual and where to find more information about expanding their printing system with other network options, cables, and accessories.

4 Loading consumables Paper/transparencies: Demonstrate how to load a roll of paper. Also demonstrate how to load a sheet of manually fed media. I Emphasize to the customers not to touch the printing surface of the transparency media; handle it by the edges only. Fingerprints affect print quality. I Explain to customers that they should not bend the media (especially transparency film) too sharply. Otherwise, print quality may be affected and jams may occur inside the printer. I Demonstrate trimming the media using a razor knife and the cutting guide. I Show where media loading information is explained in the user manual. Ink sticks: Demonstrate how to load an ink stick. I Emphasize to customers to use only Phaser 600 printer ink sticks. The printer’s warranty will be voided if non-Tektronix ink sticks are used. Also emphasize that they should not use ink sticks that have large pieces missing and not to load any small broken pieces. I Show where ink stick handling and loading instructions are explained in the user manual and on the ink stick card shipped with each ink stick box. Emphasize that ink sticks must be kept clean; contaminated ink sticks will eventually clog filters inside the printhead, requiring it to be replaced. Ink sticks should remain in their closed packaging until loaded in the printer’s ink loader. Cleaning Explain how keeping the printer clean can ensure the highest-quality prints. Emphasize how dirt and dust can affect print quality and paper-pick reliability. I Stress the importance of using 90% or higher isopropyl alcohol, not rubbing alcohol. I Explain the contents and use of the cleaning kit. I Show how to use the user manual to locate proper cleaning procedures. Demonstrate the use of the front panel menu to initiate cleaning routines. I Warn the use of sharp edges inside the printer; particularly the x-axis belt and the timing fence. I Show the location of the paper feed rollers inside the printer.

4 Key Operator Training I Show the location of the paper exit release lever and the surfaces that will require cleaning inside the exit cover. Clearing paper jams Media jam locations: Show the possible locations for media jams: inside the top cover, under the back-tension blade, at the stripper fingers, at the fuser/exit. I Show the location of the jam-clearing information in the user manual. I Demonstrate how to move the printhead back to its home position, if it should be located behind the drum when a jam occurs. Stress that a jammed media should not be removed until the printhead is safely in its home position. Affecting print quality Increasing RAM memory: Explain the advantages of using more RAM in the printer to improving print times. Using TekColor color corrections: Explain that different color correction modes are available and where to find more information in the user manual. Explain how fusing (hot, cold or none) affects print quality and durability on different media. Moving the printer Printhead restraint: Explain the importance of powering down the printer using the power switch and installing the printhead restraint (shipping block) before moving or shipping the printer. Failure to properly lock the printhead can result in serious damage to the printer. I Show where this is explained in the user manual. I Allow the inks in the printhead to solidify (about 15 minutes) before moving or tilting the printer. I Demonstrate how to empty the waste bin.

4 Warranty information Review the warranty information with customers to ensure that they are aware of the printer's warranty and the duration of its coverage. Supplies ordering The printer is shipped with the latest version of the supplies information sheet; it lists all the available supplies for the printer, as well as printer accessories, such as software and printer stands, that customers may be interested in. Additionally, some supplies are listed in the user manual. United States: Customers can call toll-free at 1-800-835-6100 (ask for the Color Printing Supplies Order Desk) to place a supplies order. Open Monday through Friday, 6:00 am to 5:00 pm (PST). Shipments are made within 24 hours. Outside the United States: Contact your nearest Tektronix dealer. If you need help Customer Support Hotline If customers encounter problems while using their printer that cannot be resolved using the user manual, they can call Tektronix’ Customer Support Hotline for help. The Hotline can answer technical question regarding using the printer, ranging from printing from application software to technical specifications. United States and Canada: Customers can call 1-800-835-6100 toll-free (ask for the Customer Support Hotline). Open Monday through Friday 6:00 am to 5:00 pm (PST). Service support If the printer needs service, customers should contact their Tektronix service representative at 1-800-835-6100 in the United States. Customers should be prepared with the printer type, serial number and, if applicable, print samples revealing the problem.

4 Key Operator Training Accessing the printer’s web page PhaserLink, the Tektronix implementation of a World Wide Web server inside the printer, allows a customer to communicate to the printer using a web browser. With PhaserLink, a customer can view and set printer and networking parameters. A homepage built into the printer links the printer to other homepages such as the Tektronix World Wide Web home page. To view the printer’s homepage, the printer must be connected to a network supporting TCP/IP protocols. Refer to the PhaserShare Network Cards and Software User Manual . Electronic Bulletin Board Service Tektronix supports an electronic bulletin board service (BBS) for customers with a modem; they can connect to the bulletin board to download the latest versions of Tektronix drivers and software. To access the BBS 24 hours a day, 7 days a week, call (503) 685-4504. Use 9600 baud, 8 bits, 1 stop bit, and no parity. Tektronix color printer support is also available through on-line services I World Wide Web: http://www.tek.com/Color_Printers/ I Tektronix anonymous ftp server: ftp.tek.com/Color_Printers I Automatic File Server: [email protected] I Technical support: [email protected] I America Online: Keyword: Tektronix I Compuserve Go Tektronix Using the automated fax systems As an alternative to the Customer Support Hotline, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users with the latest technical hints and tips (like color adjustments), solutions to common technical problems, and application notes for software problems (such as CorelDRAW! and QuarkXpress). Customers may call HAL or EuroHAL from anywhere in the world. The fax systems are available 24 hours a day, seven days a week. Use HAL to order a catalog or individual documents in the U.S.A. and Canada If customers have a fax machine and a touch-tone voice telephone, they can order a HAL catalog, listing all of the information offered by HAL, by calling (503) 682-7450 (direct) or, in the U.S. and Canada, call 1-800-835-6100 .

4 1. Before calling, instruct customers to write down the area code and telephone number for customers fax machine. HAL will ask customers to key this number through the keypad on their voice telephone. If they are calling from outside the United States or Canada, they’ll need to know the international access code to reach their country from the United States. Without a complete fax number, HAL cannot call their fax machine. 2. Call only from a touch-tone voice telephone. 3. Follow through the voice-prompted menu. 4. Order individual documents by entering the desired document’s number as listed in the HAL catalog. Enter the number by using the telephone’s keypad. 5. Customers can order up to three documents per call. 6. The HAL catalog or documents that customers request are faxed to them in a matter of minutes. Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents, some in English and some in other European languages. If a localized version of the document is available, EuroHAL will send it in that specific language. Otherwise, it will send English documents. If customers have a tone-dial telephone and a fax machine, they can use EuroHAL. If customers’ telephones have star (*) and hash mark (#) keys, then they can probably use tones; ask your local telephone supplier if unsure. If customers’ telephones do not have these keys or have a dial, they will need to buy a tone dialer from their local telephone or electronics shop. This small box is held to the phone and will send the standard tones that are needed to talk to EuroHAL. To use EuroHAL, dial one of the numbers listed in the following table. Austria 00 44 1908 681 839 Italy 09 44 1908 681 839 Belgium 00 44 1908 681 839 Norway 0 95 44 1908 681 839 Denmark 00 44 1908 681 839 Spain 07 44 1908 681 839 Finland 00 44 1908 681 839 Sweden 0 09 44 1908 681 839 France 05 90 81 86 Switzerland 00 44 1908 681 839 Germany 0120 819 220 United Kingdom 01908 681 839 Holland 09 44 1908 681 839 other countries +44 1908 681 839 (where + is your country’s International Access Code)

4 Key Operator Training 7. EuroHAL answers and asks which language customers want to use. For English Press 1 For French Press 2 For German Press 3 8. The first time customers use EuroHAL, they should order a catalog; this lists all the documents that are available and is continually updated. 9. EuroHAL asks customers for their fax machine number. If calling from outside the UK, customers must add their country code first, as shown in the following table. Country Country code Customers area code and fax number Press # when finished Austria 00 43 area code fax number # Belgium 00 32 area code fax number # Denmark 00 45 area code fax number # Finland 00 358 area code fax number # France 00 33 area code fax number # Germany 00 49 area code fax number # Holland 00 31 area code fax number # Italy 00 39 area code fax number # Norway 00 47 area code fax number # Spain 00 34 area code fax number # Sweden 00 46 area code fax number # Switzerland 00 41 area code fax number # UK just enter customer fax numbe r # Other countries 00 xx area code number #

4 Tektronix Color Printer Information Server Unix and VMS workstation utility files included with the printer on a PC diskette let customers set up the printer to select between media trays, print quality modes, color correction modes and other features. If customers don’t have the means of transferring these files from the PC diskette, they can request files from the Tektronix Color Printer Information Server, an automatic file serving program on the Internet that responds to requests for files. Send electronic mail requests for files to the following address: [email protected] To receive the list of information available on the server, type the following at the Subject prompt: send index To examine the full index for any library, type: send index from library-name To request a single file from a directory, type: send filename from library-name To determine file size, type: send list of filename from library-name

Overview This chapter covers the theory of operation of each subsystem within the printer: I Functional block diagram I Printhead maintenance cycle I Print process in operation

5 Theory of Operation Functional block diagram The printer is made of eight major blocks: I Printhead I Drum/clamp I Ink loader I Maintenance station I Fuser I Power supply I Engine control board I Image processor board All printer functions are centered around the engine control board. All DC voltages are routed through the engine control board to all other devices. Figure 5-1 Overview of the printer Engine Control Board Drum/ Clamp Printhead Maintenance Station Ink loader Front panel Image processor Power supply Fuser Other motors solenoid 9482-10

5 Printhead The printhead is the heart of the printer. It is the device that actually places ink onto paper. The printhead contains the reservoirs for the ink it uses as well as a series of piezo-electric devices that squirt ink onto the paper. The printhead features 124 jet nozzles to force ink out of the printhead onto paper. The printhead has four banks of nozzles: I 31 cyan I 31 yellow I 31 magenta I 31 black Each bank of nozzles are arranged in diagonal rows. A vertical distance between any two adjacent jets is two pixels. Given that a row of jets is 31 jets in height, the printhead can print a swath 62 pixels in height by printing 31 pixel lines on a forward pass and then printing the interleaving 31 lines on the return pass of the printhead. Variations on this interleaved printing scheme are used to actually print in the printer’s two print modes: Standard and Enhanced. Cyan jet #0, shown in the illustration, is a nonfunctional jet that is only used as a reference point for hardware and software development. Figure 5-2 The printhead and its jet nozzles 8818-35 Printhead face 49 pixels Cyan jet #1 Cyan jet #0 Cyan jet #31 Yellow jet #1 Magenta jet #1 Black jet #1 Black jet #31 Head width = 994 pixels Close up view of adjacent jets 2 pixels between adjacent jets vertically 7 pixels between adjacent jets horizontally . .

5 Theory of Operation The core of the Phaser 600 printhead is the “jet stack” — a bonded pack of 14 etched stainless steel plates The active element in the jet stack is the piezo-electric crystal array that, when energized, flexes to force a drop of ink out of a jet. To drive the piezo crystals on the back of the jet pack, two drive voltages are used: positive refill cycle voltage (ranging from + 68 to + 102 volts), and a negative eject cycle voltage (ranging from -68 to -102 volts). Each printhead will have its own specific ± high voltage settings marked on the back of it. A voltage waveform of particular amplitude and duration is used to drive the piezo crystals to eject each drop of ink. Two waveforms are available: the standard waveform and the alternate, high-altitude waveform. The high-altitude waveform is optimized for the atmospheric conditions placed upon the printhead during printing. The printhead also features four ink melting chambers, one for each color. In each chamber the ink is heated into liquid form to 115 o C (268 o F) and channeled to the jet stack where it can be printed onto paper. A temperature of 135 o F (300 o F) is maintained at the jet stack. Phaser 600 ink A soluble dye is used with a paraffin-like wax base (amide) to create the inks. The ink is non-toxic and does not require any special environmental considerations. Heat of 115 o C (268 o F) is used to liquefy the solid ink aqueous water-based ink systems must be protected from heat). The ink’s vaporization rate is very low, and, if a change did occur due to prolonged periods of no printing, no crystals are formed that could clog the printhead; only a slight discoloration may be noticed. Figure 5-3 The printhead's jet stack 8818-36 Jet stack

5 The printhead’s ink flow from the supply chamber to the nozzle is significantly different than aqueous printers. The ink in the Phaser 600’s printhead flows past the piezo crystal and then to the ink jet orifice (nozzle). Regarding air bubbles, the Phaser 600, by design, draws air into the system every time you turn it off: as the liquid wax cools, it shrinks, leaving pockets of air in the printhead. The surface tension of solid ink (in its liquid state) is considerably lower than the aqueous systems. Because of this fact, air bubbles pass through the printhead using a simple vacuum purge cycle. Aqueous systems, on the other hand, use complex purge cycles (driving the piezos at different frequencies) to move air bubbles out of the printhead. Print modes There are two print modes: Standard and Enhanced. Standard mode Standard mode is the fastest of the color modes and is the default printing mode. It should be used for images with light colors, text and lines, and small areas of fully saturated colors: saturated colors will exhibit a banding effect. When printing solid fills, the printhead ejects ink at a 8.5 kHz rate. Standard mode can print an image on B-size (A3) media in about 2:15 minutes. During Standard mode printing, the paper is advanced vertically the equivalent of 31 pixels between each horizontal pass of the printhead across the paper. Enhanced mode Enhanced mode provides less banding on fully saturated or non-dithered colors. It provides a high quality image for most applications. When printing solid fills, the printhead ejects ink at a 4.25 kHz rate. The printer steps the paper through at half the rate of Standard mode. An image on B-size (A3) media takes about 4:30 minutes to print. During Enhanced mode printing, the paper is advanced vertically the equivalent of 15 pixels between horizontal passes of the printhead across the paper (every fourth pass is advanced 17 pixels). This minimizes the “banding” that may otherwise appear during Standard mode printing.

5 Theory of Operation Ink loader The ink loader allows the printer to automatically load ink sticks into the printhead as they are required to correct an ink low condition. When an ink-low condition is noted, the following sequence takes place: I The printhead shuttles left to the ink load position. I The printhead door motor energizes to open the printhead door. I The ink feed motor for the appropriate ink stick energizes to drive a belt featuring paddles that push one ink stick down into the printhead. I The ink drop sensor detects when an ink stick is pushed into the waiting printhead. I The four origin sensors detect the position of each of the ink load belts so the paddles of each belt will be in the proper position to push the next ink stick into the printhead. Figure 5-4 The ink loader Ink loader door Ink load belt Ink sticks Ink load motor Printhead door motor Printhead Printhead door Ink stick low sensor Ink stick drop sensor Ink reservoir Ink melt chamber 9482-98 Ink origin sensor