LG CodePlus PIVD100R Installation & Setup Manual

CodePlus™ PIVD100R Pro:Idiom® Video Distribution Transcoder System Installation & Setup Guide Warranty P/N: 206-4202 (Rev A)

USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. WARNING: TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. L’appareil ne doit pas être exposé à des égouttements d’eau ou des éclaboussures et de plus qu’aucun objet rempli de liquide tel que des vases ne doit être placé sur l’appareil. REGULATORY INFORMATION: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial envi- ronment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user should be required to correct the interference at his own expense. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product. NOTE TO SATELLITE DISH INSTALLER: This reminder is provided to call your attention to Articles 810 and 820 of the 2002 National Electrical Code. Refer to Article 810, in particular 810-1 and 810-15, for required grounding of the metal dish antenna. Refer also to 810-2 which, by reference to Article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical. COMPLIANCE: The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc. 2000 Millbrook Drive, Lincolnshire, IL 60069, USA • Phone: 1-847-941-8000 WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.LGsolutions.com/products Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 2000 Millbrook Drive, Lincolnshire, IL 60069 © Copyright 2012, LG Electronics U.S.A., Inc.

2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufac- turer's instructions. 8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polar- ized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus. 11. Only use attachments/accessories specified by the manufacturer. 12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination in order to avoid injury from tip-over. 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 14. Power Sources This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your INSTALLATION, consult your product dealer or local power company. 15. Overloading Do not overload wall power outlets and extension cords as this can result in a risk of fire or electric shock. 16. Disconnect Device The AC mains plug is used as the disconnect device. The disconnect device must remain readily operable. 17. Object and Liquid Entry Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. Do not use liquid cleaners or aerosol cleaners. 18. Outdoor Use Warning: To prevent fire or shock hazards, do not expose this product to rain or moisture. 19. Wet Location Do not use this product near water or mois- ture or in an area, such as a basement, that might become flooded. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. 20. Test Equipment In some cases, LG has supplied or recom- mended the use of test equipment and devices for the setup and testing of the equip- ment. The operation and maintenance of test equipment is described in their associated instruction manuals. Please refer to these manuals for explicit instructions regarding the safe use and handling of the equipment. (Continued on next page) IMPORTANT SAFETY INSTRUCTIONS

21. Damage Requiring Service Unplug this product from the wall power outlet and refer servicing to qualified service personnel under the following conditions: a. If the power-supply cord or plug is damaged. b. If liquid has been spilled, or objects have fallen into the product. c. If the product has been exposed to rain or water. d. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation. e. If the product has been dropped or the cabinet has been damaged. f. If the product exhibits a distinct change in performance. 22. Servicing Caution: These servicing instruc- tions are for use by qualified service personnel only. To reduce the risk of electrical shock, do not perform any servicing other than that described in the operating instructions unless you are qualified to do so. 23. Replacement Parts When replacement parts are required, be sure the service technician uses replacement parts specified by the manufacturer or that have the same characteristics as the original parts. Unauthorized substitutions may result in fire, electric shock, or other hazards. 24. Safety Check Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition. PIVD100R Rack Installation (also see pages 11 and 12) To install the PIVD100R in a rack: • Carefully slide the PIVD100R into a standard 19-inch equipment rack. • When mounting in the rack, make sure to use the appropriate hardware. ALL FOUR MOUNT- ING SCREWS MUST BE USED. • This equipment is not designed to support other devices. Do NOT stack other equipment on the top of the PIVD100R. • Rear cabling must be dressed and supported so that the weight of the cabling is not a strain on the PIVD100R connectors. • MOUNTING OF THE EQUIPMENT IN THE RACK SHOULD BE SUCH THAT A HAZARD- OUS CONDITION IS NOT ACHIEVED DUE TO UNEVEN MECHANICAL LOADING. Rack-mount Considerations A. Elevated Operating Ambient If installed in a closed or multi-unit rack assembly, the operating ambient tempera- ture of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer (see Specifications information in this document). IMPORTANT SAFETY INSTRUCTIONS Caution: Refer all servicing to qualified service personnel. (Continued on next page)

B. Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. To ventilate the system nor- mally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R. C. Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. D. Reliable Earthing Maintain reliable earthing of rack-mounted equipment. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips). E. Mains Outlet Earthing The apparatus with Class I construction must be connected to a mains socket outlet with a protective earthing connection. PIVD100R Server Installation on a Flat Surface To install the PIVD100R on a level surface (table top, shelf, etc.): • Install the equipment in an environment compatible with the maximum operating ambient temperature (Tma) specified by the manufacturer (see Specifications information in this document). • Place spacers or rubber feet (not provided) on the bottom of the PIVD100R. • Carefully place the PIVD100R on the level surface. • To ventilate the system normally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R. IMPORTANT SAFETY INSTRUCTIONS

Important Safety Instructions. . . . . . . . . . . . 3 – 5 Table of Contents . . . . . . . . . . . . . . . . . . . . . . 6 PIVD100R Product Description . . . . . . . . . . . . 7 Setup Information . . . . . . . . . . . . . . . . . . . . 8 – 9 Rear and Front Panel Overviews . . . . . . . . . 10 Rack Installation . . . . . . . . . . . . . . . . . . . 11 – 12 Typical Rack Installation . . . . . . . . . . . . . . 11 Rack-mount Considerations . . . . . . . . . . . . 12 System Setup . . . . . . . . . . . . . . . . . . . . . 13 – 19 Typical Setup Flowchart for PIVD100R with RF Output . . . . . . . . . . . . . . . . . . . . . . 13 Typical Setup Flowchart for PIVD100R with IP Output . . . . . . . . . . . . . . . . . . . . . . . 14 Typical System Installation . . . . . . . . . . . . . 15 Network and Communication Setup . . . . . . . 20 Configuration Options via GUI . . . . . . . . 21 – 36 Access the PIVD100R Web GUI . . . . . . . . 21 PIVD100R System Status . . . . . . . . . . . . . 22 STB Information . . . . . . . . . . . . . . . . . . . . . 23 STB Menu Options . . . . . . . . . . . . . . . . . . . 24 PIVD100R System Setup Options . . . . . . . 27 MUX Setup Options . . . . . . . . . . . . . . . . . . 32 PIVD100R Maintenance Options . . . . . . . 34 Configuration Options via Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 – 60 Log In to the PIVD100R and Access the Main Menu . . . . . . . . . . . . . . . . . . . . . . 37 View System Information . . . . . . . . . . . . . . 38 Monitor the System . . . . . . . . . . . . . . . . . . 38 STB Menu Commands . . . . . . . . . . . . . . . . 40 Setup Menu Commands . . . . . . . . . . . . . . 45 Update Menu Commands . . . . . . . . . . . . . 56 Pro:Idiom Menu Commands . . . . . . . . . . . 58 Reset the System . . . . . . . . . . . . . . . . . . . . 60 Exit the Current Session . . . . . . . . . . . . . . 60 Troubleshooting . . . . . . . . . . . . . . . . . . . . 61 – 65 PIVD100R Setup . . . . . . . . . . . . . . . . . . . . 61 PIVD100R Communication . . . . . . . . . . . . 62 Receiver Reception . . . . . . . . . . . . . . . . . . 63 Specifications . . . . . . . . . . . . . . . . . . . . . . . . 66 Document Revision History / Notes . . . . . . . 67 Open Source Software Notice . . . . . . . . . . . . 68 Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover Table of Contents

The LG CodePlus™ PIVD100R Pro:Idiom ® Video Distribution Transcoder System provides a flexible 8- to 16-program HDTV solution for system providers who provide satellite delivered content to commercial facilities (hotels, hospitals, etc.). The PIVD100R incorporates eight 100BaseTX Ethernet interface X-Ports that connect up to eight satellite set-top boxes (STBs) from either DIRECTV ® or DISH Network ® satellite service. Features • Two output options: RF or IP (concurrent operation not supported) − RF output: The PIVD100R generates four contiguous 256-QAM cable channels, with up to two DIRECTV or three DISH Network program streams multiplexed on each channel. This capability provides up to 8 HD programs of DIRECTV content or up to 12 HD programs of DISH Network content. − IP output: The PIVD100R provides up to 8 HD programs of DIRECTV content or up to 16 HD programs of DISH Network content. • Transcodes satellite content for distribution • Built-in Pro:Idiom content protection • Supports Pro:Idiom encryption key maintenance • Transcoded output supports Closed Captions and V-Chip (Parental Control) (if included in the signal source) • Remote management capability over Ethernet via either graphical user interface (GUI) or command line interface • Unit does not require local monitor, keyboard, or mouse connection • Small, lightweight chassis • 19-inch rack-mountable • 1U height profile to minimize rack space usage The PIVD100R converts satellite MPEG-4 HD programming to an encrypted, encoded transport stream. A Pro:Idiom-compatible television is required to view premium HD content, and a proper session ID must be set at the TV in order for Pro:Idiom decryption to be enabled. LG’s Pay-Per-View (PPV) partners can set up this session through their interface. LG’s Free- To-Guest (FTG) Mode of operation also enables Pro:Idiom decryption. Multiple PIVD100R units may be combined in the head end to deliver an entire channel lineup of HD programming. Note: Design and specifications subject to change without prior notice.

dish antenna and satellite STBs must be installed and operating before you proceed to set up the PIVD100R. LG recommends that the system be professionally installed. Check the following items before you begin the PIVD100R installation and setup procedures. Satellite Dish Antenna __ The satellite dish must be located where it will have unobstructed access to the satellite signals. At least RG-6 or larger coaxial cables must be installed between the satellite dish antenna system and the satellite STB. Refer to documentation provided with the satellite dish antenna. __ Ensure the appropriate satellite dish configuration (either 3-LNB or 5-LNB depending on the satellite provider) is in place for MPEG-4 HD channel reception. If the number of transcoders exceeds the dish antenna capacity, multi-switch equipment will be required. For more information, refer to the manufacturer’s documentation. Satellite STBs __ DIRECTV satellite service: Up to eight COM 23 satellite STBs are supported for either RF or IP output. __ DISH Network satellite service: Up to six ViP ® 222 or ViP 222k satellite STBs are supported for RF output, or up to eight ViP 222 or ViP 222k satellite STBs are supported for IP output. __ Refer to the manufacturer’s documentation, and carefully follow the system setup procedures for each satellite STB. (The satellite STBs provide the X-Port signal inputs for the PIVD100R.) __ Authorization from the satellite service provider is required for HD channels. Contact the provider to get subscription programming authorization for each satellite STB. PIVD100R __ Unpack the PIVD100R unit and all accessories. PIVD100R Accessories: • AC Power Cord and Adapter • 8 x 1 meter CAT5E Cables (for X-Port connections) __ Select the location for mounting the PIVD100R. Ensure that adequate ventilation is available. __ Obtain the necessary attachment hardware to mount the PIVD100R chassis in its targeted location. __ Plan and install the necessary cabling and network (Ethernet) and AC power access for the PIVD100R. You will also need the following to connect a PC directly to the PIVD100R for system setup purposes: FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). Setup Information

Channel Assignments for RF Output __ Create a channel assignment plan for the installation site, or modify an existing plan to incorporate the RF output of the PIVD100R. Ensure that up to four contiguous CATV channels are allocated for the PIVD100R RF output. The PIVD100R uses a 256-QAM modulation format, thereby occupying approximately 24 MHz of frequency spectrum. The RF start channel is user-assigned during system setup, and the remaining channels are then automatically assigned per EIA-542 STD CATV frequency allocation standards. For example, if the RF start channel assignment is channel “2,” the three remaining channels will be “3” “4” and “5”. However, if the RF start channel assignment is “6,” the three remaining channels will be “95” “96” and “97”. Refer to EIA-542 STD CATV frequency allocation tables for further information as required. The highest available RF channel number for the PIVD100R is “135.” Thus, to allocate all four channels available for PIVD100R RF output, the RF start channel must be set no higher than “132.” Channel Assignments for IP Output __ The PIVD100R outputs IPv4 multicast streams. Ensure the institution’s IP network and room receivers support IPv4 multicast and that the network is capable of selectively routing multicast traffic. Refer to vendor equipment documentation for further information. __ Create a channel assignment plan for the installation site, or modify an existing plan to incorporate the IP output of the PIVD100R. Ensure that up to 16 unused and unreserved IPv4 multicast addresses, within the designated range 224.0.0.0 to 239.255.255.255, are allocated for the PIVD100R IP output. IP channels are user-assigned during system setup. You may opt to specify an IP start channel and enable the system to auto-increment the remaining channel assignments. For example, if the IP start channel assignment is “227.0.0.40,” the remaining channels will be “227.0.0.41,” “227.0.0.42,” etc. Or, you may opt to manually specify the IP details for each IP channel. __ Reserve at least one User Datagram Protocol (UDP) port for the multicast data streams. You can use the system default (1234) or another unassigned port number for each data stream, as required, for example, 50000, 50001, etc. The port(s) must avoid conflict with other protocols in use. Note: Refer to the IANA IPv4 Multicast Address Space Registry and/or the IANA Service Name and Transport Protocol Port Number Registry for further IP address/port information as required.

Feature & Control (Ethernet) Ports USB Ports RF Out AC Power Cord & Adapter RF-OUT POWER USB Service Port X-Port 8 7 6 5 X-Port 4 3 2 1 Feature Port Control Port Service Port X-Ports 4, 3, 2, 1 X-Ports 8, 7, 6, 5 Disconnect Device The AC mains plug is used as the disconnect device. The disconnect device must remain readily operable. STATUS LED POWER LED PWR STATUS PIVD100R Rear View PIVD100R Front View Ventilation Holes Air flow must not be obstructed. To ventilate the system normally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R.

X-Port 4 3 2 1 Feature Port Control Port Rack Installation Typical Rack Installation 1. (Optional) As shipped, the PIVD100R mounting brackets are attached flush with the front of the unit (see diagram a). If desired, the mounting brackets may be detached from the unit and reattached, for example, so that they are flush with the rear of the unit (see diagram b). If you wish to change the location/orientation of the mounting brackets, carefully remove each of the four (M4 x 10 mm) screws and attendant washers (one flat and one lock washer per screw) holding each bracket in place. Then, use the same screws and washers to reattach the mounting brackets in the desired location. 2. Carefully slide the chassis into a standard 19-inch equipment rack. 3. Use all four mounting screws to secure the chassis to the rack. PWR STATUS RF-OUT POWER USB Service Port X-Port 8 7 6 5 X-Port 4 3 2 1 Feature Port Control Port To rack Use flat washer and lock washer with each M4 x 10 mounting bracket screw. To rack (a) (b)

Rack-mount Considerations A. Elevated Operating Ambient If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient tempera- ture (Tma) specified by the manufacturer (see Specifications information in this document). B. Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. To ventilate the system normally and avoid overheating, leave at least 1 inch (2.5 cm) on each side (including top and bottom) of the PIVD100R. Do NOT stack other equipment on the top of the PIVD100R. C. Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. D. Reliable Earthing Maintain reliable earthing of rack-mounted equipment. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips). E. Mains Outlet Earthing The apparatus with Class I construction must be connected to a mains socket outlet with a protective earthing connection. PWR STATUS PWR STATUS Front View of Rack Cabinet 1 inch minimum 1 inch minimum

15 to 19. Caution: Do NOT make system connections until instructed to do so during the system installation procedure. In some instances, configuration steps must be performed before physical connections are made. Typical Setup Flow Chart for PIVD100R with RF Output CAT5E Cable IP Distribution Network Room Receiver Room Receiver Room Receiver RF Cable RF Out PIVD100R RF Distribution System Network Room Receiver Room Receiver Room Receiver Laptop PC Service Port Connection Ethernet Satellite STB X-Port n ** Satellite Signal/ Distribution * Satellite In X-Port 3 X-Port 2 X-Port 1 ... * Multi-switch will be necessary if the number of transcoders exceeds the dish antenna’s capacity. ** Where n is the last X-Port used. Up to eight COM 23 or six ViP 222/ViP 222k STBs are supported for RF output.

CAT5E Cable Feature Port PIVD100R IP Distribution Network Network Room Receiver Room Receiver Room Receiver Laptop PC Service Port Connection Ethernet Satellite STB X-Port n ** Satellite Signal/ Distribution * Satellite In X-Port 3 X-Port 2 X-Port 1 ... RF Cable RF Out PIVD100R RF Network Laptop PC Service Port Connection Ethernet Satellite STB X-Port n ** Satellite Signal/ Distribution * Satellite In X-Port 3 X-Port 2 X-Port 1 ... * Multi-switch will be necessary if the number of transcoders exceeds the dish antenna’s capacity. ** Where n is the last X-Port used. Up to eight COM 23 or ViP 222/ViP 222k STBs are supported for IP output. Typical Setup Flow Chart for PIVD100R with IP Output

(see also Typical Setup Flow Charts on the previous pages) 1. Verify that each satellite STB is set up and functioning. Each STB should be powered up, initialized, authorized, and displaying the default channel properly—refer to the manufacturer’s documentation. Caution: Do NOT make any connections between the satellite STBs and the PIVD100R until you have verified that the STBs are authorized and functioning properly. 2. For each satellite STB: Connect one of the supplied CAT5E cables between one of the X-Ports on the PIVD100R rear panel and the ETHERNET port on the satellite STB. Note: Once you make the connection between a satellite STB and the PIVD100R, STB front panel and remote control functionality may be limited. If necessary, to restore IR remote usability, unplug the X-Port cable and reset the STB. (The STB/tuner channels will be set later during the system setup.) 3. To enable remote management, connect one end of a CAT5 RJ-45 Ethernet cable to the Control Port on the PIVD100R rear panel, and connect the other end of the cable to the institution’s network. Caution: The subnet 192.168.0.x is reserved for STB communication and cannot be used for the Control Port network subnet. This is the only restriction; for example, you can use 192.168.1.x, 10.x.x.x, etc. Contact your service representative for further information. 4. Connect the PIVD100R power supply to the POWER connector on the PIVD100R rear panel. Then, plug the AC power cord into a powered AC line receptacle. When power is applied, the PWR (Power) LED on the PIVD100R front panel will initially flash red and then turn green. The boot-up process for the PIVD100R may take up to 90 seconds. When boot-up is complete, the STATUS LED on the PIVD100R front panel will light continuously green. 5. Once the STATUS LED is green, use the FTDI TTL-232R-5V-AJ cable to connect a PC to the Service Port on the PIVD100R rear panel. 6. Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the serial port as follows: Bits per second/baud = 115200; Data bits = 8; Parity = None; Stop bits = 1; Flow Control = None Once the connection is established, you should see a login prompt. (If the login prompt is not automatically displayed, press Enter to refresh the screen.) 7. At the login as: prompt, type admin and press Enter. Then, type the admin user password (provided by LG) at the password: prompt. System Setup (Cont.) (Continued on next page)

8. At the Command > prompt, type info and press Enter. (Note that you can press Enter at any PIVD100R command prompt to view current menu.) The initial System Information display identifies PIVD100R default configuration settings, including the Control Port IP address, the STB type, and the output configuration, for example: PIVD100R Pro:Idiom Video Distribution Transcoder System Copyright (c) 2010-2012 LG Electronics U.S.A., Inc. Copyright (c) 2010-2012 Zenith Electronics LLC SN: 101-12470001 Version 1.5 HW id: 3-207-79-4 Ctrl MAC: 00:0C:63:3B:00:BE Ctrl IP: 136.166.60.92 STB Type: DirecTV Output: RF RF config: Mode 2, QAM-B, RF: 6 MHz, 5.36 MSps RF channels: 3 4 5 6 Local time: Thu Mar 22 14:42:02 CDT 2012 9. Check the Ctrl IP (Control Port IP address) field in the System Information display. By default, the PIVD100R uses DHCP; thus, the DHCP server, if configured, assigns an IP address to the PIVD100R once the PIVD100R successfully connects to the network. • If the Ctrl IP field shows an IP address, the PIVD100R is up and running on the network. Continue with step 10. • If the network is configured for DHCP but the Ctrl IP field is blank, refer to “Network Setup” troubleshooting information on page 61. • If the network is not configured for DHCP, you will need to configure a static IP address for the PIVD100R. Complete steps 10 to 13 (as required), and then set the PIVD100R IP address using the commands indicated in step 14. 10. Check the Output field in the System Information display. If the default value (RF) does not identify the appropriate output type, set the output mode as follows: a) At the Command > prompt, type setup and press Enter to access the Setup Menu. b) Use the Setup Menu “omode” command, as described on page 47, to set the appropriate output mode. 11. The next step depends on the output mode: • If you are setting up the system for RF output, continue with step 12. • If you are setting up the system for IP output, go to step 13. System Setup (Cont.) (Continued on next page)

12. (RF output only) Complete PIVD100R RF output configuration as follows: a) If the Command > prompt is on display, type setup and press Enter to access the Setup Menu. b) Use the Setup Menu “rf” command, as described on page 50, to configure the RF mode and the RF channels. Note: By default, the PIVD100R is configured for QAM-B RF output; thus, when you are prompted to select the RF mode (initial prompt before RF channel configuration), the default value shown in square brackets should show the appropriate option for RF output. c) Connect RF OUT on the PIVD100R rear panel to the RF distribution center combiner, and balance the RF signal so that the signal level at the TV(s) is between 0 to +7 dBmV. Caution: For proper system performance, the PIVD100R signal level at the TV input (ANTENNA IN) must be between 0 to +7 dBmV. Note that additional equipment (i.e., attenuators) may be required to adjust the signal level. d) Go to step 14. 13. (IP output only) Complete PIVD100R IP output configuration as follows: a) If the Command > prompt is on display, type setup and press Enter to access the Setup Menu. b) At the Setup Command > prompt, type ipout and press Enter to access the IP Output Configuration Menu. c) The IP Output Configuration Menu offers two options for configuring output IP channels: • To manually configure the output IP channels, use the “set’’ command. You will need to specify a multicast IP address and the multicast port number for each STB/tuner. • To auto-configure output IP channels from a base multicast IP address and port number, use the “fill” command. Once you enter the base multicast IP address and the multicast port number, the system will auto-increment the remaining IP channels. Refer to “Configure the IP Output” on pages 50 to 53 for further information on the IP Output Configuration Menu commands. Make sure to use the IP Output Configuration Menu “apply” command to confirm and apply the configuration data to the system. d) Once you have completed the output IP channel configuration, at the next IP Output Command > prompt, type exit and press Enter to return to the Setup Menu prompt. e) Connect a CAT5E or better cable between the Feature Port on the PIVD100R rear panel and the institution’s IP distribution network. f) Continue with step 14. System Setup (Cont.) (Continued on next page)

14. (Optional) For remote management purposes, you can set a static IP address for the PIVD100R Control Port as follows: a) If the Command > prompt is on display, type setup and press Enter to access the Setup Menu. b) At the Setup Command > prompt, type setip and press Enter. The system will display the current network configuration, followed by the Network Configuration Menu. c) Use the Network Configuration Menu “ip” and “dns” commands to configure the Control Port. Refer to “Configure the Control Port” on pages 48 to 49 for further information. Note: Review the New Network Configuration overview carefully before you confirm the Control Port configuration settings. Ensure that each of the addresses was entered correctly. Note: If you change the Control Port configuration, you will be prompted to reset the system. If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system. 15. Once all physical connections to the PIVD100R have been made and the Control Port IP address has been assigned or configured, you also have the option to complete the system setup remotely using either the web GUI or the command line interface. • To complete the system setup in the current session (via the Service Port), continue with step 16. • If you wish to complete the setup remotely, reset the system at this time: At either the Command > prompt or the Setup Command > prompt, type reset and press Enter. When you are ready, establish remote communication with the PIVD100R, and then continue with step 16. Note that you may use the GUI to perform the configuration steps, if desired. Refer to “Network and Communication Setup” on page 20 for information on establishing remote communication with the PIVD100R and/or “Configuration Options via GUI” on pages 21 to 36 for further information on the GUI. 16. Check the STB Type field in the System Information display (if necessary, you can rerun the “info” command from either the Command > or Setup Command > prompt). If the default value (DIRECTV) does not identify the appropriate service provider, set the STB type as follows: a) If the Command > prompt is on display, type setup and press Enter to access the Setup Menu. b) Use the Setup Menu “type” command, as described on page 47, to select the STB type. System Setup (Cont.) (Continued on next page)

(Continued from previous page) Note: If you set a new STB type, you will be prompted to reset the system. If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system. 17. If the Setup Command > prompt is on display, type exit and press Enter to return to the Command > prompt. 18. Set the channel(s) on each of the installed STBs as follows: a) At the Command > prompt, type stb and press Enter to access the STB Menu. b) At the Enter STB number > prompt, type the number of the PIVD100R X-Port connected to the STB for which you wish to set the channel(s). Then, press Enter. The system will identify the current STB and then display an STB command prompt, for example: Current STB: STB-1 STB-1 Command > c) Use the STB Menu “channel” command, as described on page 42, to set the STB/ tuner channel. If applicable, make sure to set the channel for both STB tuners. d) Use the STB Menu “stb” command, as described on page 41, to access the STB Menu for the next STB for which you wish to set the channel(s). Then, use the “channel” command to set the channel(s) for the (newly) current STB. Repeat this step to set the channel on each STB/tuner. 19. At the STB Command > prompt, type exit and press Enter to return to the Command > prompt. 20. (Optional) If you wish to review the system settings at this time, at the Command > prompt, type info and press Enter to display the system information. Note: You can also run the “monitor” command, if desired, to review the system settings. See “Monitor the System” on page 38 for further information. 21. At the Command > prompt, type reset and press Enter to reset the system. Note: This initiates a reset of the PIVD100R and may also initiate a reset of one or more STBs, if required. Once the PIVD100R is reset (may take up to 90 seconds), it may then take up to 10 minutes for the PIVD100R to reestablish communication with the STBs. After the system reset, the PIVD100R resumes normal operation. 22. Check one or more room receivers to make sure all content is properly mapped and available.

Note: Before you proceed with any additional configuration, the system should be installed and operating as described in the system installation procedure on pages 15 to 19. Also note that configuration updates periodically require that you reset the PIVD100R. Make sure to reset the unit when directed to do so. There are three options for communicating with the PIVD100R. • When the PIVD100R is connected to an IP network, you can use a standard Internet browser to communicate with the PIVD100R via a graphical user interface (GUI). • When the PIVD100R is connected to an IP network, you can also use an SSH client to communicate with the PIVD100R via a command line interface. • To establish a direct connection to the PIVD100R, connect a PC to the serial port on the PIVD100R using the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). Plug the USB end of the cable into an open USB port on your PC. If necessary, install the device driver. Plug the other end of the cable into the Service Port jack on the PIVD100R rear panel. Using HyperTerminal or an equivalent terminal emulation program on the PC, configure the serial port as follows: − Bits per second/baud = 115200 − Data bits = 8 − Parity = None − Stop bits = 1 − Flow Control = None PIVD100R configuration options via web GUI are described on pages 21 to 36; PIVD100R configuration options via command line are described on pages 37 to 60. For security and control purposes, some options available from the command line menus are not available from the GUI. You will need to know the “admin” user password in order to log in to either the web GUI or the command line interface. If necessary, consult the system administrator to obtain the “admin” user password. Note: The default network setting for the PIVD100R is DHCP, in which case the server assigns an IP address to the PIVD100R. If necessary, consult the network administrator to obtain the IP address that has been assigned to the PIVD100R. Note: If you want to connect the PC directly to the PIVD100R Control Port using an Ethernet CAT5E cable, in order to establish communication you must first connect the PC to the PIVD100R Service Port and set the PIVD100R’s IP address (see “Configure the Control Port” on pages 48 to 49). The PIVD100R’s IP address must be on the same subnet as the PC’s IP address. Network and Communication Setup

Note: The PIVD100R must be connected to an IP network for GUI access. See “Network and Communication Setup” on page 20 for further information. If necessary, consult the system administrator to obtain the “admin” user password before proceeding. 1. Launch a web browser, and type http://ipaddress in the browser’s address bar, where ipaddress is the network IP address of the PIVD100R. Then, press Enter. 2. The system will display a login authentication pop-up window. In the User Name field, type admin; in the Password field, type the admin user password. Then, click OK. The PIVD100R web GUI opens with the System Status on display (see “PIVD100R System Status” on the next page for further information). The options panel at the left of the screen enables you to view and configure system settings. The following sections provide detailed information on the configuration settings and commands. Note: The System Status screen above shows a typical DIRECTV system with RF output data. Note: It is possible, if desired, to change the login password via the command line interface Setup Menu “pwd” command as described on page 56. When you have completed your activities in the PIVD100R web GUI, it is recommended that you close your browser to prevent unauthorized access to the system. Configuration Options via GUI

For each transport stream (one per COM 23 STB or two per ViP 222/ViP 222k STB), the System Status screen identifies the STB number, the STB channel, the STB signal level, and the streaming bitrates. Depending on the output mode, the display also identifies (for each stream) either the RF channel and program number or the multicast IP address and port number. From the System Status screen, you can click on an STB channel number to access the STB Menu for the selected STB. Also, you can click on an RF channel number or multicast IP address, depending on the output mode, to access the System Setup screen and menu options for the PIVD100R. Refer to “STB Menu Options” on pages 24 to 27 for information on the STB Menu and “PIVD100R System Setup Options” on pages 27 to 32 for information on the System Setup display and menu options. To view the System Status data at any time while you are working in the web GUI, click on System Status in the options panel at the left of the screen. Configuration Options via GUI (Cont.) Typical System Status Screen (DISH Network system with IP output data)

The STB Signal Level and Bitrates columns refresh every 30 seconds with the latest data. If a bitrates value is shown with a green background, the data transmission is within a standard operating range; if the bitrates value is shown with a yellow background, the data transmission may be too slow (i.e., between 0.2 and 2 Mbps); and if the bitrates value is shown with a red background, there is little to no data transmission (under 0.2 Mbps). Note: The System Status screen above shows a typical DISH Network system with IP output data. If a DISH Network system is configured for RF output, the System Status screen will show up to 12 streams (four channels with three programs each). If an additional STB (one or two) is installed for spare purposes, you will be able to see the spare(s) in the STB Information screen described below. STB Information For each STB connected to the PIVD100R, the STB Information screen identifies the STB channel number, the STB signal level, the streaming bitrates (color coded as described above), the STB serial number, and the link status (UP or DOWN). For COM 23 STBs, the screen will also identify the STB access card number and the activation status of the STB (Activated or N/A), while for ViP 222/ViP 222k STBs, the screen will identify the STB smart card number and the STB software version. From the STB Information screen, you can click on an STB channel number to access the STB Menu for the selected STB. Refer to “STB Menu Options” on pages 24 to 27 for information on the STB Menu To view the STB information data at any time while you are working in the web GUI, click on STB Info in the options panel at the left of the screen. Typical STB Information Screen

STB Menu Options The STB Menu screen enables you to view and/or modify the STB configuration. To access the STB Menu for a selected STB, either: • Click on the desired STB channel number in the System Status or STB Information screen, or • Click on STB Menu in the options panel at the left of the screen, and then select the appropriate STB number from the submenu (see below). On the left side of the STB Menu screen, an Information section displays STB status and configuration data. On the right side of the STB Menu screen, several menu options are available, as described in the following subsections. Typical STB Menu Screen (COM 23 Satellite STB)

In the Change Channel section of the STB Menu screen, you can specify the appropriate channel number(s) for the STB. • COM 23 STBs: Type the desired channel number in the Tuner 1 Channel field. Then, click on the Set button at the right of the field. • ViP 222 or ViP 222k STBs: Type the desired channel number in the Tuner 1 Channel and/or Tuner 2 Channel fields. Then, click on the Set button at the right of the Tuner 1 Channel field. If the channel(s) is/are set successfully, the system will display at the bottom of the STB Information display. Note: The system does not determine whether a particular channel is valid/authorized for your system; it only determines if a “Change Channel” operation is successful. See also note below. Configuration Options via GUI (Cont.) Typical STB Menu Screen (ViP 222k Satellite STB)

transition period for the channel change, or if the channel is not valid and thus the STB cannot tune to the selected channel, the System Status, STB Information, and STB Menu screens will all show indication of a transition in the STB Channel column/field, for example: Note: If you set/change a ViP 222/ViP 222k STB/tuner channel, it is recommended that you check one or more room receivers to make sure the new channel is tuning properly. If you see a blank screen or a “No Signal” message on a receiver, use the “reset” command described on the following page to reset the STB. Power the STB On or Off In the STB Power section of the STB Menu screen, you can power ON the STB from standby mode or power OFF the STB to standby mode. • To power ON the STB from standby, click on the On button. • To power OFF the STB, i.e., to switch the STB to standby, click on the Off button. In each case, if the action is completed successfully, the system will display at the bottom of the STB Information display. Schedule an STB Software Update (ViP 222 or ViP 222k STBs Only) In the STB Software Update section of the STB Menu screen, you can schedule a software update for ViP 222 and ViP 222k STBs. The STB Software Update feature enables the STB to check for and download software updates on a one-time, user-defined basis. An STB Update should periodically be scheduled in conjunction with software updates from the satellite service provider. Note: If you intend to schedule an STB software update, make sure the time is set on the PIVD100R. See “Date and Time Configuration” on page 31 for further information. Note: At the time an update is scheduled to begin, the PIVD100R will switch the STB(s) to standby in order to enable it/them to download the update. When the 30 minutes allowed for the update window is over, the PIVD100R will power the STB(s) back ON; however, note that it may take up to 10 minutes for streaming to resume. Contact your service provider for further information. 1. Select the appropriate STB Software Update status—Enable or Disable (default)—by clicking the radio button at the left of the desired option. Configuration Options via GUI (Cont.) (Continued on next page)

2. If you enabled the STB Software Update in step 1, complete each of the date and time fields to set the parameters for the STB update. Click on the down arrow at the right of each field (Year, Month, Day, Hour, Minute) to select the appropriate value from the drop- down list of options. Note: It is recommended that you schedule the 30-minute STB software update window during a time when the STB is not likely to be in use. 3. If you wish to apply the new enabled/disabled status, and if applicable, the data and time data, to all of the STBs connected to this PIVD100R, click the “Apply to all other STBs” checkbox. 4. When you have completed the fields as required, click on the Set button at the bottom of the STB Software Update section to confirm your settings. If you successfully set the STB Software Update status/parameters, the system will display at the bottom of the STB Information display. Reset the STB 1. Click on the Reset button in the Reset STB section of the STB Menu screen. 2. The system will display a pop-up window prompting for confirmation. Either: • Click OK to proceed. • Click Cancel to return to the STB Menu screen without resetting the STB. If you opt to proceed, the system will initiate the reset immediately. Note that an STB reset may take up to 10 minutes. After reset, the STB resumes normal operation. PIVD100R System Setup Options The System Setup screen enables you to view and/or modify the system configuration. To access the System Setup screen, click on System Setup in the options panel at the left of the screen. On the left side of the System Setup screen, the System Information section provides important information about the current configuration of the PIVD100R, including the unit serial number, software version, hardware ID (firmware version), Control Port MAC and IP addresses, and output configuration. On the right side of the screen, several menu options are available, as described in the following subsections. Configuration Options via GUI (Cont.)

Select the STB Type 1. In the STB Type section of the System Setup screen, click the radio button at the left of the appropriate service provider for your system, and then click on the Set button. If you successfully changed the STB type, the system will display at the bottom of the System Information display. The System Information display will also show the new STB type. 2. Click on the Reset button in the System Reset section of the System Setup screen if you are ready to reset the system immediately (see “Reset the System” on page 32 for further information). Note: If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system. Control Port Configuration In the IP Configuration section of the System Setup screen, you can modify the Control Port IP configuration as required. 1. Select the appropriate DHCP Mode—Enable (default) or Disable—by clicking the radio button at the left of the desired option. Note: If DHCP is enabled, the server assigns an IP address to the PIVD100R, and only the Hostname field will be editable. All other fields will be inaccessible/grayed out. 2. If desired, modify the name of the host in the Hostname field. 3. If DHCP is disabled, specify the host IP address, the subnet mask, the default gateway IP address, the primary DNS IP address, and the secondary DNS IP address in the fields provided. Type each in the format xxx.xxx.xxx.xxx. 4. When you have completed the fields as required, click on the Set button below the Secondary DNS IP Address field. If you successfully changed the IP configuration of the Control Port, the system will display at the bottom of the System Information display. The System Information display will also show the new Control Port IP address, if applicable. 5. Click on the Reset button in the System Reset section of the System Setup screen if you are ready to reset the system immediately (see “Reset the System” on page 32 for further information). Note: If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system.

In the Output Mode section of the System Setup screen, you can modify the PIVD100R output configuration (see RF and IP output configuration examples below). Example: RF Output Configuration Field Example: IP Output Configuration Fields Complete output configuration as follows: 1. Select the Output Mode—RF or IP—by clicking the radio button at the left of the appropriate option. Note: Depending on the current configuration of the system, when you access the System Setup screen, either the RF Output Configuration or IP Output Configuration field(s) initially will be on display below the Output Mode options. If you select a new mode, the system will display the applicable field(s) per your selection. Configuration Options via GUI (Cont.) (Continued on next page)

2. The next step depends on the output mode selected: • For RF output configuration: In the Start RF Channel field, type the RF start channel number. The remaining three channels will be automatically assigned per EIA-542 STD CATV frequency allocation standards. • For IP output configuration: For each IP channel stream (one per COM 23 STB or two per ViP 222/ViP 222k STB), type the appropriate multicast IP address and port number in the IP Address and IP Port fields, respectively. Note: The IP Output Configuration Fields example above shows IP output configuration fields for a COM 23 STB, with one program per stream. If the system is configured for ViP 222/ViP 222k STBs, you will need to specify two programs per stream. Note: If you would like to have the PIVD100R auto-increment IP channels from a base multicast IP address, you will need to complete output IP channel configuration from the command line interface. See “Configure the IP Output” on pages 50 to 53 for further information. 3. When you have completed the field(s) as required, click on the Set button at the right of the Start RF Channel field or below the last IP Port field, as applicable. If you successfully changed output configuration parameters, the system will display at the bottom of the System Information display. The System Information display will also show the updated output configuration. Date and Time Configuration If your system is configured with ViP 222/ViP 222k STBs, you may want to set the date and time on the PIVD100R for the purposes of scheduling STB software updates (see “Schedule an STB Software Update” on page 26 for further information). By default, the PIVD100R is synchronized with an NTP client and configured for the Central time zone. If the PIVD100R is connected to the Internet, the NTP client will periodically update the time setting on the PIVD100R. If the PIVD100R is not connected to the Internet, you also have the option to disable NTP client synchronization and specify date and time data manually. 1. Click on the down arrow at the right of the Time Zone field in the Time Configuration section of the System Setup screen, and select the appropriate time zone from the drop- down list of options. 2. Select the appropriate NTP setting—Enable or Disable—by clicking the radio button at the left of the appropriate option. Note: Per your selection, certain of the Time Configuration fields will become inaccessible/ grayed out. If NTP is enabled, Data and Time fields will be grayed out; if NTP is disabled, the NTP Server field will be grayed out. Configuration Options via GUI (Cont.) (Continued on next page)

3. The next step depends on whether you enabled or disabled NTP: • If you enabled NTP, type the IP address of the NTP server in the NTP Server field. • If you disabled NTP, complete the Date and Time fields to manually specify the date and time for the PIVD100R. Click on the down arrow at the right of each field (Year, Month, Day, Hour, Minute) to select the appropriate value from the drop-down list of options. 4. When you have completed the fields as required, click on the Set button at the bottom of the Time Configuration section. If you successfully changed the PIVD100R time configuration, the system will display at the bottom of the System Information display. The System Information display will also show the updated information in the Time Zone and Current Time fields, as applicable. 5. Click on the Reset button in the System Reset section of the System Setup screen if you are ready to reset the system immediately (see “Reset the System” below for further information). Note: If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system. Reset the System 1. Click on the Reset button in the System Reset section of the System Setup screen. 2. The system will display a pop-up window prompting for confirmation. Either: • Click OK to continue. • Click Cancel to return to the System Setup screen without resetting the PIVD100R. If you opt to proceed, this will initiate a reset of the PIVD100R and may also initiate a reset of one or more STBs, if required. Once the PIVD100R is reset (may take up to 90 seconds), it may then take up to 10 minutes for the PIVD100R to reestablish communication with the STBs. After the system reset, the PIVD100R resumes normal operation. MUX Setup Options The MUX Setup screen enables you to reset or reconfigure STB/output assignments. To access the MUX Setup screen, click on MUX Setup in the options panel at the left of the screen. Configuration Options via GUI (Cont.)

To reset the previous, i.e., last stored, STB/output assignments, click on the Reset button at the bottom of the Stream column. The STB/output assignments will be reset immediately. Modify STB/Output Assignments 1. Click on the down arrow at the right of each STB field you wish to reassign, and select from the drop-down list of options the appropriate STB number or N/C (no connection) for the stream listed in the Stream column. Note that each STB can only be assigned to one stream (DIRECTV) or one pair of streams (DISH Network). 2. When you have completed the assignments, click on the Set button at the bottom of the STB column. 3. The system will display a pop-up window prompting for confirmation of the changes. Either: • Click OK to confirm and apply the new assignments. • Click Cancel to return to the MUX Setup screen without saving your changes. If you successfully change the STB/output assignments, the system will display below the MUX Setup screen. Configuration Options via GUI (Cont.) Typical MUX Setup Screen

The Maintenance screen enables you to reload the Pro:Idiom key, update firmware, and reset the system. To access the Maintenance screen, click on Maintenance in the options panel at the left of the screen. Reload the Pro:Idiom Key A password is required to initiate a Pro:Idiom key reload. If necessary, obtain the password from the system administrator before beginning this procedure. Note: If this is the first time the Pro:Idiom key will be reloaded, contact LG for the password. 1. Click on the Reload button in the Pro:Idiom Key Reload section of the Maintenance screen to reload the Pro:Idiom key on the TVs. Configuration Options via GUI (Cont.) Typical Maintenance Screen (Continued on next page)

(Continued from previous page) The system will display a pop-up window prompting for the password required to reload the Pro:Idiom key. 2. Either: • Type the password and click OK to continue. • Click Cancel to return to the Maintenance screen without reloading the Pro:Idiom key. If you opt to proceed, the system will execute the key reload immediately and display results in the Result section at the bottom of the screen, for example: Note: If you wish to install a new Pro:Idiom key or change the password required for reloading a Pro:Idiom key, it must be done via the command line interface. See “Pro:Idiom Menu Commands” on pages 58 to 60 for further information. Update the PIVD100R Firmware The appropriate update file must be provided by LG. The system will not download an improper file. 1. In the Firmware Update section of the Maintenance screen, either click on the Browse button at the right of or simply click in the Filename field, and navigate to/select the appropriate file from the File Upload pop-up window. 2. Once you have selected the appropriate file, click on the Upload button below the File- name field to initiate the firmware update. 3. The system will display a pop-up window prompting for confirmation to update the system. Either: • Click OK to continue. • Click Cancel to return to the Maintenance screen without updating the PIVD100R firmware. (Continued on next page)

(Continued from previous page) If you opt to proceed, the system will initiate the firmware update, and progress and results messages will be displayed in the Result section at the bottom of the screen, for example: 4. When the firmware update is finished, click on the Reset button in the System Reset section of the Maintenance screen to reset the system (see “Reset the System” below for further information). Check Firmware Update Status In the Firmware Update section of the Maintenance screen, click on the Status button to check the current firmware update status. The system will display firmware update status (for example, “Firmware Update finished” or “Firmware Update is in progress”) in the Result section at the bottom of the screen. If a firmware update has never been performed on this system, the Result display will show: Reset the System 1. Click on the Reset button in the System Reset section of the Maintenance screen. 2. The system will display a pop-up window prompting for confirmation. Either: • Click OK to continue. • Click Cancel to return to the Maintenance screen without resetting the PIVD100R. If you opt to proceed, this will initiate a reset of the PIVD100R and may also initiate a reset of one or more STBs, if required. Once the PIVD100R is reset (may take up to 90 seconds), it may then take up to 10 minutes for the PIVD100R to reestablish communication with the STBs. After the system reset, the PIVD100R resumes normal operation.

Note: The PIVD100R must be connected to an IP network for SSH client access. For direct access to the PIVD100R Service Port, use the FTDI TTL-USB cable (P/N TTL-232R-5V-AJ). See also “Network and Communication Setup” on page 20 for further information. If necessary, consult the system administrator to obtain the “admin” user password before proceeding. 1. Establish communication with the PIVD100R using an SSH client or via a direct connection to the PIVD100R Service Port. Once communication is established, you should see a login prompt. (If the login prompt is not automatically displayed, press Enter to refresh the screen.) 2. At the login as: prompt, type admin and press Enter. 3. At the password: prompt, type the admin user password and press Enter. 4. At the Command > prompt, either: • Press Enter to display the PIVD100R Main Menu (see example below). • Type the desired command and press Enter. The following sections describe each of the configuration commands. Note: You can always press Enter at the Command > prompt to display the PIVD100R Main Menu. Example: PIVD100R Main Menu --------- Main Menu --------- info System information monitor System monitor stb STB Menu setup Setup Menu update Update Menu pi Pro:Idiom Menu reset System reset exit End session Command > Configuration Options via Command Line

1. Log in to the PIVD100R as described on the previous page. 2. At the Command > prompt, type info and press Enter. The System Information display identifies important information about the PIVD100R, including the unit serial number, software version, hardware ID (firmware version), Control Port MAC and IP addresses, and output configuration, for example: PIVD100R Pro:Idiom Video Distribution Transcoder System Copyright (c) 2010-2012 LG Electronics U.S.A, Inc. Copyright (c) 2010-2012 Zenith Electronics LLC SN: 101-12470001 Version 1.5 HW id: 3-207-79-4 Ctrl MAC: 00:0C:63:3B:00:BE Ctrl IP: 136.166.60.92 STB Type: DirecTV Output: RF RF config: Mode 2, QAM-B, RF: 6 MHz, 5.36 MSps RF channels: 3 4 5 6 Local time: Thu Mar 22 14:42:02 CDT 2012 Note: If the system is configured for IP output, the Output field will show “IP” and RF fields will not be present. It is recommended that you record this information for future reference. If you find it necessary to call customer service or engineering support, please have this information available. Monitor the System This option enables you to view static or dynamic system streaming data. 1. Log in to the PIVD100R as described on the previous page. 2. At the Command > prompt, either: • Type monitor and press Enter to display the current system data (see examples on the following page). • To monitor streaming data in real time, type monitor and the number of seconds before the data refreshes. Then, press Enter. For example, to refresh the data every second, type monitor 1 and press Enter. When you are finished monitoring streaming data, press Enter to stop the system monitor and return to the Command > prompt. Configuration Options via Command Line (Cont.)

Example: System Monitor Display (DIRECTV STB/RF Output) SYSTEM MONITOR Date: 2012-02-16 16:44:27 STB type: DirecTV Output: RF Bitrates (Mbps): ------+------------+------+------+------+-----+-------- STB | Channel | Sig | Lck | Out | Str | RF ------+------------+------+------+------+-----+-------- 1-1 | 7 | 100 | Yes | 5.1 | 1 | 60-1 :) 2-1 | 11 | 100 | Yes | 12.2 | 2 | 60-2 :) 3-1 | 202 | 90 | Yes | 8.8 | 3 | 61-1 :) 4-1 | 206 | 96 | Yes | 6.8 | 4 | 61-2 :) 5-1 | 215 | 93 | Yes | 10.4 | 5 | 62-1 :) 6-1 | 218 | 94 | Yes | 8.8 | 6 | 62-2 :) 7-1 | 269 | 95 | Yes | 3.7 | 7 | 63-1 :) 8-1 | 504 | 93 | Yes | 9.5 | 8 | 63-2 :) ------+------------+------+------+------+-----+-------- Use a parameter for auto-refresh, e.g. type: “monitor 1” Example: System Monitor Display (DISH Network STB/IP Output) SYSTEM MONITOR Date: 2012-02-21 19:05:20 STB type: Dish Output: IP Bitrates (Mbps): ------+------------+------+------+------+-----+--------------+-------- STB | Channel | Sig | Lck | Out | Str | IP | Port ------+------------+------+------+------+-----+--------------+-------- 1-1 | 2 | 50 | Yes | 4.9 | 1 | 227.0.0.0 | 1234 :) 1-2 | 5 | 51 | Yes | 6.2 | 2 | 227.0.0.1 | 1234 :) 2-1 | 7 | 52 | Yes | 4.9 | 3 | 227.0.0.2 | 1234 :) 2-2 | 9 | 52 | Yes | 4.6 | 4 | 227.0.0.3 | 1234 :) 3-1 | 105 | 51 | Yes | 4.4 | 5 | 227.0.0.4 | 1234 :) 3-2 | 112 | 51 | Yes | 3.8 | 6 | 227.0.0.5 | 1234 :) 4-1 | 119 | 53 | Yes | 3.4 | 7 | 227.0.0.6 | 1234 :) 4-2 | 120 | 51 | Yes | 4.5 | 8 | 227.0.0.7 | 1234 :) 5-1 | 138 | 52 | Yes | 4.0 | 9 | 227.0.0.8 | 1234 :) 5-2 | 139 | 52 | Yes | 5.9 | 10 | 227.0.0.9 | 1234 :) 6-1 | 140 | 51 | Yes | 3.6 | 11 | 227.0.0.10 | 1234 :) 6-2 | 144 | 51 | Yes | 6.2 | 12 | 227.0.0.11 | 1234 :) 7-1 | 160 | 52 | Yes | 4.1 | 13 | 227.0.0.12 | 1234 :) 7-2 | 176 | 53 | Yes | 5.3 | 14 | 227.0.0.13 | 1234 :) 8-1 | 205 | 50 | Yes | 6.2 | 15 | 227.0.0.14 | 1234 :) 8-2 | 206 | 52 | Yes | 3.7 | 16 | 227.0.0.15 | 1234 :) ------+------------+------+------+------+-----+--------------+-------- Use a parameter for auto-refresh, e.g. type: “monitor 1”

The following subsections describe how to access and use the STB Menu commands. Access the STB Menu 1. Log in to the PIVD100R as described on page 37. 2. At the Command > prompt, type stb and press Enter. 3. At the Enter STB number > prompt, type the number of the PIVD100R X-Port connected to the STB for which you wish to view/modify configuration. Then, press Enter. The system identifies the current STB and then displays an STB command prompt, for example: Current STB: STB-1 STB-1 Command > 4. At the STB Command > prompt, either: • Press Enter to display the STB Menu (see example below). • Type the desired command and press Enter. Note: You can always press Enter at the STB Command > prompt to display the STB Menu. Example: STB Menu --------- STB Menu --------- stb Change STB info STB info monitor System monitor channel Set channel output Output slot on Turn STB On off Turn STB Off (Standby) update Schedule STB software update reset Reset STB exit Return to the main menu STB-1 Command > Configuration Options via Command Line (Cont.)

1. At the STB Command > prompt, type stb and press Enter. 2. At the Enter STB number [#]> prompt, type the number of the PIVD100R X-Port connected to the STB for which you wish to view/modify configuration. Then, press Enter. The system will identify the (newly) current STB and then display a command prompt, for example: Current STB: STB-3 STB-3 Command > View STB Information At the STB Command > prompt, type info and press Enter to display STB status and configuration data (see examples below). Example: STB Information (COM 23 Satellite STB) STB-1 Info =========== Output: 1 Receiver N: 029267852837 Card N: 002528994052 Activated: Yes Channel: 215 Locked: Yes Signal level: 93 Example: STB Information (ViP 222k Satellite STB) STB-1 Info =========== Output: 1 Receiver N: R0128390262-81 Card N: S1959036673-74 STB Model: ViP222k-HD STB SW ver: X397RPDB-N SW Update: 2012-03-05 11:56:00 Tuner 1 Channel: 2 Locked: Yes Signal lvl: 75 Tuner 2 Channel: 5 Locked: Yes Signal lvl: 80 Configuration Options via Command Line (Cont.)

This option enables you to view static or dynamic system streaming data and is also available from the PIVD100R Main Menu and the Setup Menu. At the STB Command > prompt, either: • Type monitor and press Enter to display the current system data (see sample displays under the “Monitor the System” section on page 38). • To monitor streaming data in real time, type monitor and the number of seconds before the data refreshes. Then, press Enter. For example, to refresh the data every second, type monitor 1 and press Enter. When you are finished monitoring streaming data, press Enter to stop the system monitor and return to the STB Command > prompt. Set the STB/Tuner Channel 1. At the STB Command > prompt, type channel and press Enter. 2. (Dual tuner STB only) At the Enter tuner number (1 or 2) [1]> prompt, either press Enter to accept the default value in square brackets, or type the appropriate tuner number and press Enter. 3. At the Enter channel [7]> prompt, either: • Press Enter to accept the default value in square brackets, or • Type in a new channel number and then press Enter. The system will display confirmation, for example: Channel: 8 or Tuner: 1 Channel: 2 Note: The system does not determine whether a particular channel is valid/authorized for your system; it only determines if a “Set Channel” operation is successful. See also note below. Note: It may take a few minutes before a channel change registers in the system. During the transition period for the channel change, or if the channel is not valid and thus the STB cannot tune to the selected channel, the System Monitor will show indication of a transition in the Channel column, for example: 7 -> 2. Note: If you set/change a ViP 222/ViP 222k STB/tuner channel, it is recommended that you check one or more room receivers to make sure the new channel is tuning properly. If you see a blank screen or a “No Signal” message on a TV, use the “reset” command described on page 45 to reset the STB. Configuration Options via Command Line (Cont.)

This option enables you to reconfigure STB/output assignments. Note that each STB can only be assigned one output stream (DIRECTV) or one pair of streams (DISH Network). If you remap an existing stream assignment to another STB X-Port, the initial assignment will be disconnected. For example: If STB 1 is currently streaming on output 1, and STB 2 is remapped so that it is streaming on output 1, the initial STB 1 assignment will be disconnected. If all STBs are currently assigned to output streams, STB 1 will now be assigned the output that was previously assigned to STB 2. If STB 2 initially had “no connection” status before it was remapped to output 1, STB 1 will now have “no connection” status. If you wish to remap an existing stream or pair of streams to another STB, it is recommended that you first modify the output assignment of the stream in question to “no connection” before you reassign the stream as required. 1. At the STB Command > prompt, type output and press Enter. 2. (Dual tuner STB only) At the Enter tuner number (1 or 2) [1]> prompt, either press Enter to accept the default value in square brackets, or type the appropriate tuner number and press Enter. 3. At the Enter output slot number (1-8 or 0 for no connect) [slot#]> prompt, either: • Press Enter to accept the default (slot#) value in brackets. • Type 0 and press Enter to specify “no connection.” • Type in a slot number (1–8) and press Enter to remap the output stream to a different STB/X-Port. The system will display confirmation, for example: Output slot remapped. STB is now streaming on output 2 Note: You can run the “monitor” command, if desired, to review the system settings. Refer to “Monitor the System” on the previous page for further information. Power the STB On or Off These commands enable you to power ON the STB from standby mode or power OFF the STB to standby mode. At the STB Command > prompt, either: • Type on and press Enter to power ON the STB from standby. The system will display confirmation, for example: Powering on STB-1: OK • Type off and press Enter to power OFF the STB, i.e., to switch the STB to standby. The system will display confirmation, for example: Powering off STB-1: OK Configuration Options via Command Line (Cont.)

This option is available only for ViP 222 and ViP 222k STBs. The STB Software Update feature enables the STB to check for and download software updates on a one-time, user- defined basis. An STB Update should periodically be scheduled in conjunction with software updates from the satellite service provider. Note: If you intend to schedule an STB software update, make sure the time is set on the PIVD100R. See “Set the Time Zone” and “Set the Date and Time” on pages 53 to 55 for further information. Note: At the time an update is scheduled to begin, the PIVD100R will switch the STB(s) to standby in order to enable it/them to download the update. When the 30 minutes allowed for the update window is over, the PIVD100R will power the STB(s) back ON; however, note that it may take up to 10 minutes for streaming to resume. Contact your service provider for further information. 1. At the STB Command > prompt, type update and press Enter. 2. At the Enable STB software update? [y/n]: prompt, either: • Type y and press Enter to enable an STB software update. The system will initiate a series of prompts that enable you to configure the date and time parameters for the update. Continue with step 3. • Type n and press Enter to disable the STB software update. At the Also disable for all other STBs? [y/n]: prompt, either: - Type y and press Enter to disable a scheduled STB software update on all STBs connected to the PIVD100R, or - Type n and press Enter to disable a scheduled STB software update on the current STB only. The system will display confirmation of your setting, for example: STB-1 SW Update: not scheduled 3. At each of the following prompts, type the year, month, and day, respectively, on which you wish to schedule the STB software update. Note that all three of these fields require numerical values. Press Enter after each entry. If applicable, you can also press Enter at each prompt to accept the default value in square brackets. Enter year [2012]> Enter new month [2]> Enter new day [22]> Configuration Options via Command Line (Cont.) (Continued on next page)

4. At each of the following prompts, type the hour and minute, respectively, at which you wish to schedule the STB software update. Note that the hour should be entered in 24-hour format. Press Enter after each entry. If applicable, you can also press Enter at each prompt to accept the default value in square brackets. Enter new hour [3]> Enter new minute [0]> Note: It is recommended that you schedule the 30 minute STB software update window during a time when the STB is not likely to be in use. 5. At the Also schedule for all other STBs? [y/n]: prompt, either: • Type y and press Enter to enable the scheduled STB software update on all STBs connected to the PIVD100R, or • Type n and press Enter to enable the scheduled STB software update on the current STB only. The system will display confirmation of your setting, for example: STB-1 SW Update: 2012-02-22 03:00:00 Reset the STB At the STB Command > prompt, type reset and press Enter to initiate an immediate reset of the STB. Note that an STB reset may take up to 10 minutes. Exit the STB Menu At the STB Command > prompt, type exit and press Enter to exit the STB Menu and return to the PIVD100R Main Menu Command > prompt. Setup Menu Commands The following subsections describe how to access and use the Setup Menu commands. Access the Setup Menu 1. Log in to the PIVD100R as described on page 37. 2. At the Command > prompt, type setup and press Enter. 3. At the Setup Command > prompt, either: • Press Enter to display the Setup Menu (see example on following page). • Type the desired command and press Enter. Note: You can always press Enter at the Setup Command > prompt to display the Setup Menu. Configuration Options via Command Line (Cont.)

---------- Setup Menu ---------- info System information monitor System monitor type Set STB type omode Set output mode setip Control port IP configuration menu rf RF output configuration ipout IP output configuration menu tz Timezone setup time Time setup pwd Change password exit Return to the main menu reset System reset Setup Command > View System Information This option is also available from the PIVD100R Main Menu. At the Setup Command > prompt, type info and press Enter. The System Information display identifies important information about the PIVD100R, including the unit serial number, software version, hardware ID (firmware version), Control Port MAC and IP addresses, and output configuration. See sample display under the “View System Information” section on page 38. It is recommended that you record this information for future reference. If you find it necessary to call customer service or engineering support, please have this information available. Monitor the System This option enables you to view static or dynamic system streaming data and is also available from the PIVD100R Main Menu and the STB Menu. At the Setup Command > prompt, either: • Type monitor and press Enter to display the current system data (see sample displays under the “Monitor the System” section on page 38). • To monitor streaming data in real time, type monitor and the number of seconds before the data refreshes. Then, press Enter. For example, to refresh the data every second, type monitor 1 and press Enter. When you are finished monitoring streaming data, press Enter to stop the system monitor and return to the Setup Command > prompt. Configuration Options via Command Line (Cont.)

1. At the Setup Command > prompt, type type and press Enter. The system will display a list of the available STB types, followed by a prompt for the new STB type, for example: Available STB types: 1 - Dish 2 - DirecTV Enter number of new STB type [1]> 2. At the prompt, either press Enter to accept the default value (i.e., the current setting) in square brackets, or type the number that corresponds to the appropriate STB type and press Enter. The system will confirm your selection. If you change the STB type, you will also be prompted to reset the PIVD100R, for example: STB type is set: DirecTV Please reset the system 3. If prompted to do so, make sure to reset the system before you exit the current session. If you are ready to reset the system immediately, at the Setup Command > prompt, type reset and press Enter (see “Reset the System” on page 56 for further information). Note: If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system. Set the Output Mode 1. At the Setup Command > prompt, type omode and press Enter. The system will display a list of the available output modes, followed by a prompt for the new output mode, for example: Available output modes: 1 - RF 2 - IP Enter number of new output mode [1]> 2. At the prompt, either press Enter to accept the default value (i.e., the current setting) in square brackets, or type the number that corresponds to the appropriate output mode and press Enter. The system will confirm your selection, for example: Output mode is set: RF 3. Complete the appropriate configuration, depending on the output mode. Refer to “Configure the RF Output” on page 50 or “Configure the IP Output” on pages 50 to 53, as applicable. Configuration Options via Command Line (Cont.)

Configure the Control Port 1. At the Setup Command > prompt, type setip and press Enter. The system displays an overview of the current TCP/IP network configuration followed by the Network Configuration Menu, for example: Current Network Configuration Interface controller port Host name: pivd100r Using DHCP: YES DNS servers Primary DNS: 68.94.156.1 Secondary DNS: 68.94.157.1 -------------------------- Network Configuration Menu -------------------------- ip Configure Control Port IP dns Configure DNS exit Exit network configuration Choose item to modify > 2. Either: • Continue with step 3 for information on modifying the IP configuration of the Control Port. • Go to step 8 for information on modifying the DNS configuration. • To exit the Network Configuration Menu without modifying any settings, type exit at the Network Configuration Menu > prompt. 3. Type ip and press Enter to modify the configuration of the Control Port. 4. At the Host name [pivd100r]: prompt, either press Enter to accept the default value in square brackets, or type a new host name and then press Enter. 5. At the Using DHCP (Y/N) [Y]: prompt, type y if the PIVD100R uses DHCP, or type n to specify the network IP addresses. Then, press Enter. 6. If the PIVD100R is NOT using DHCP, type the information requested at each of the following prompts. Press Enter after each entry. This host IP address []: (Type the host IP address in the format xxx.xxx.xxx.xxx.) Network mask []: (Type the netmask in the format xxx.xxx.xxx.xxx.) Gateway IP address []: (Type the IP address of the default gateway in the format xxx.xxx.xxx.xxx.) Configuration Options via Command Line (Cont.)

7. Once you enter the gateway IP address, the system will redisplay the Network Configuration Menu. • To modify the DNS configuration, continue with step 8. • If no additional network configuration is required, go to step 9. 8. To change the DNS configuration, type dns and press Enter. At each of the following prompts, type the information requested. Press Enter after each entry. Configuring DNS Primary DNS IP address []: Secondary DNS IP address []: Once you enter the secondary DNS IP address, the system will redisplay the Network Configuration Menu. You can select another option to modify (see previous steps) or you can exit as described below. 9. When you are finished with network configuration, type exit at the Network Configuration Menu > prompt. The system will display an overview of the new network configuration and then prompt for confirmation to save the changes, for example: New Network Configuration Interface controller port Host name: pivd100r Using DHCP: NO Host IP address: 136.166.60.92 Network mask: 255.255.255.0 Gateway IP address: 136.166.60.1 DNS servers Primary DNS: 68.94.156.2 Secondary DNS: 68.94.157.2 Do you want to save the new configuration? (Y/N): 10. Type y or n and press Enter, as appropriate. If you opt NOT to save the new configuration, the system will return immediately to the Setup Command > prompt. Otherwise, the system will confirm the configuration updates and prompt you to reset the system: New configuration has been saved. Please restart the system. 11. If you are ready to reset the system immediately, at the Setup Command > prompt, type reset and press Enter (see “Reset the System” on page 56 for further information). Note: If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system. Configuration Options via Command Line (Cont.)

This option enables you to specify the appropriate RF channels for your location. See “Channel Assignments for RF Output” on page 9, and/or check with your service representative, if necessary. Note: Ensure the output mode also has been set accordingly. See “Set the Output Mode” on page 47 for further information. 1. At the Setup Command > prompt, type rf and press Enter. The system displays a list of the RF mode options and prompts for a selection: RF Setup Available RF modes are: 1) RF: OFF 2) QAM-B, RF: 6 MHz, 5.36 MSps (default) Select a new RF mode [2]: 2. At the prompt for the RF mode, either: • Type 1 and press Enter to disable RF output. • Type 2 and press Enter to enable RF output. Note: You can simply press Enter if the default shown in square brackets is the correct op- tion for this system. 3. If you selected the RF output (QAM-B) option in step 2, the system will prompt next for an RF channel number (i.e., the RF start channel number): Enter a new RF channel [3]: At the prompt, either press Enter to accept the default value in square brackets, or type a new RF start channel number and then press Enter. 4. At the Enter number of channels [4]: prompt, either press Enter to accept the default value in square brackets, or type the applicable number of channels (Maximum = 4). Once you specify the RF setup, the system displays an overview of the settings, for example: RF config: Mode 2, QAM-B, RF: 6 MHz, 5.36 MSps RF channels: 7 8 9 10 Configure the IP Output IP Output Configuration Menu options enable you to view and/or modify the IP output configuration for your system. Each of the menu options is described below. Note: Ensure the output mode also has been set accordingly. See “Set the Output Mode” on page 47 for further information. Configuration Options via Command Line (Cont.)

Access the IP Output Configuration Menu 1. At the Setup Command > prompt, type ipout and press Enter. 2. At the IP Output Command > prompt, either: • Press Enter to display the IP Output Configuration Menu (see example below). • Type the desired command and press Enter. ---------------------------- IP Output Configuration Menu ---------------------------- display Display output IP configuration set Configure output IP channel fill Fill IP configuration with autoincrement IP apply Apply the new IP configuration exit Return to the Setup Menu IP Output Command > Display Output IP Configuration 1. At the IP Output Command > prompt, type display and press Enter to view the current output configuration, for example: N IP Address Port --- ------------- ---- 1-1 227.0.0.0 1234 2-1 227.0.0.2 1234 3-1 227.0.0.4 1234 4-1 227.0.0.6 1234 5-1 227.0.0.8 1234 6-1 227.0.0.10 1234 7-1 227.0.0.11 1234 8-1 227.0.0.12 1234 2. At the IP Output Command > prompt, type exit and press Enter to return to the Setup Menu when you are finished reviewing the display. Manually Configure Output IP Channels This option enables you to specify the multicast IP address and port number for each program. Each program must be assigned a unique IPv4 multicast address. See “Channel Assignments for IP Output” on page 9, and/or check with your service representative, if necessary. Note: If you wish to set a base multicast IP address and have the system auto-increment the remaining program data, use the “fill” option described below. 1. At the IP Output Command > prompt, type set and press Enter. (Continued on next page)

(Continued from previous page) 2. At the Enter STB number [#]> command, type the number of the PIVD100R X-Port connected to the STB for which you wish to modify configuration. Then, press Enter. 3. (Dual tuner STB only) At the Enter tuner number (1 or 2) [1]> command, either press Enter to accept the default value in square brackets, or type the appropriate tuner number and press Enter. 4. At the Enter multicast IP address [227.0.0.0]: command, either press Enter to accept the default value in square brackets, or type the appropriate multicast IP address for this stream and press Enter. 5. At the Enter new multicast port [1234]> command, either press Enter to accept the default value in square brackets, or type the appropriate port number for the multicast stream and press Enter. 6. After you type the port number, the system returns to the IP Output Command > prompt. To configure additional IP channels, repeat steps 1 to 5. 7. When you have set all output IP channels as required, type apply and press Enter at the IP Output Command > prompt to confirm and apply the configuration data to the system. The system will display confirmation before returning to the IP Output Command > prompt, for example: New IP outputs configuration is now active. 8. At the IP Output Command > prompt, type exit and press Enter to return to the Setup Menu. Auto-configure Output IP Channels This option enables you to have the system auto-increment the output IP channels from a base multicast IP address and port number. Each program must be assigned a unique IPv4 multicast address. See “Channel Assignments for IP Output” on page 9, and/or check with your service representative, if necessary. Note: If you wish to manually configure each IP channel, use the “set” option described above. 1. At the IP Output Command > prompt, type fill and press Enter. 2. At the Enter base multicast IP address [227.0.0.0]: command, either press Enter to accept the default value in square brackets, or type the appropriate base multicast IP address and press Enter. 3. At the Enter new multicast port [1234] prompt, either press Enter to accept the default value in square brackets, or type the appropriate port number for the multicast streams and press Enter. Configuration Options via Command Line (Cont.)

(Continued from previous page) 4. After you type the port number, the system returns to the IP Output Command > prompt. At the IP Output Command > prompt, type apply and press Enter to confirm and apply the configuration data to the system. The system will display confirmation before returning to the IP Output Command > prompt, for example: New IP outputs configuration is now active. 5. At the IP Output Command > prompt, type exit and press Enter to return to the Setup Menu. Set the Time Zone Note: See “Set the Date and Time” on the following page for information on setting the date and time for the PIVD100R. 1. At the Setup Command > prompt, type tz and press Enter. The system displays the current time zone information for the PIVD100R and prompts you to specify whether or not you wish to change the time zone. Current time zone is: America/New York Change the time zone? [y/n]: 2. Either: • Type n and press Enter to return to the Setup Command > prompt without changing the current time zone. • Type y and press Enter to change the time zone. Then, continue with step 3. 3. The system will display the following prompt for a location, followed by a list of options: Please identify a location so that time zone rules can be set correctly. Please select a continent or ocean. At the #? prompt, type the number that corresponds to the appropriate option for your location, and then press Enter. 4. The system will display the following prompt for a country, followed by a list of options: Please select a country. At the #? prompt, type the number that corresponds to the appropriate option for your country, and then press Enter. 5. The system will display the following prompt for a region, followed by a list of options: Please select one of the following time zone regions. At the #? prompt, type the number that corresponds to the appropriate option for your region, and then press Enter. Configuration Options via Command Line (Cont.)

(Continued from previous page) After you specify the time zone region, the system displays an overview of your location selections and prompts for confirmation, for example: The following information has been given: United States Central Time Therefore TZ=’America/Chicago’ will be used. Local time is now: Tue May 24 16:23:10 CST 2011. Universal Time is now: Tue May 24 22:23:10 UTC 2011. Is the above information OK? 1) Yes 2) No #? 6. Either: • Type 1 and press Enter if the information in the display is correct. The system will confirm the setting and then prompt you to reset the PIVD100R: Time zone has been set. Please reset the system. Continue with step 7. • Type 2 and press Enter to return to the initial location prompt and reset the time zone (repeat this procedure from step 3). 7. If you are ready to reset the system immediately, at the Setup Command > prompt, type reset and press Enter (see “Reset the System” on page 56 for further information). Note: If you intend to modify additional configuration settings during the current session, you may wait until all changes are complete before you reset the system. Set the Date and Time If your system is configured with ViP 222/ViP 222k STBs, you may want to set the date and time on the PIVD100R for the purposes of scheduling STB updates (see “Schedule an STB Software Update” on page 44 for further information). By default, the PIVD100R is synchronized with an NTP client and configured for the Central time zone. If the PIVD100R is connected to the Internet, the NTP client will periodically update the time setting on the PIVD100R. If the PIVD100R is not connected to the Internet, you also have the option to disable NTP client synchronization and specify date and time data manually. Refer to “Set the Time Zone” on the previous page for information on setting the time zone. 1. At the Setup Command > prompt, type time and press Enter. (Continued on next page)

(Continued from previous page) 2. At the Use NTP for time synchronization (Y/N) ? [Y]: prompt, either: • Type y and press Enter if you intend to use an NTP client for time synchronization. At the Enter new NTP server IP: [64.90.182.55]: prompt, either press Enter to accept the default value in square brackets, or type the appropriate NTP client IP address and press Enter. The system will display confirmation for example: Time will now be synchronized via NTP from server: xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the NTP client IP address you provided above) • Type n and press Enter to set the time manually. The system will display the current time, for example: Current time: 2012-02-16 18:49:56 and then initiate a series of prompts to enable you to set the time. Continue with step 3. 3. At each of the following prompts, type the year, month, and day, respectively. Note that all three of these fields require numerical values. Press Enter after each entry. If applicable, you can also press Enter at each prompt to accept the default value in square brackets. Enter new year [2012]> Enter new month [2]> Enter new day [16]> 4. At each of the following prompts, type the hour and minute, respectively. Note that the hour should be entered in 24-hour format. Press Enter after each entry. If applicable, you can also press Enter at each prompt to accept the default value in square brackets. Enter new hour [18]> Enter new minute [49]> 5. The system will display the new time and then prompt for confirmation, for example: New time: 2012-02-16 18:53:00 Apply? [y/n] Either, type y and press Enter to apply the new configuration to the system, or type n and press Enter to return to the Setup Command > prompt without changing the time configuration. If you do apply new manual configuration, the system will display confirmation, for example: New time is set

1. At the Setup Command > prompt, type pwd and press Enter. The system prompts for the current admin user password: Changing password for admin Old password: 2. Type the current password and press Enter. The system will then prompt you to type and retype the new password: New password: Retype password: 3. Type and then retype the new password at the prompts. Press Enter after each entry. Once you complete the Password fields successfully, the system displays confirmation: Password for admin changed by admin. Exit the Setup Menu At the Setup Command > prompt, type exit and press Enter to exit the Setup Menu and return to the PIVD100R Main Menu Command > prompt. Reset the System This command is also available from the PIVD100R Main Menu. At the Setup Command > prompt, type reset and press Enter. This will initiate a reset of the PIVD100R and may also initiate a reset of one or more STBs, if required. Once the PIVD100R is reset (may take up to 90 seconds), it may then take up to 10 minutes for the PIVD100R to reestablish communication with the STBs. After the system reset, the PIVD100R resumes normal operation. Update Menu Commands The following subsections describe how to access and use the Update Menu commands. Access the Update Menu 1. Log in to the PIVD100R as described on page 37. 2. At the Command > prompt, type update and press Enter. 3. At the Update Command > prompt, either: • Press Enter to display the Update Menu (see example on following page). • Type the desired command and press Enter. Note: You can always press Enter at the Update Command > prompt to display the Update Menu. Configuration Options via Command Line (Cont.)

----------- Update Menu ----------- update Update updser Update via serial link ucfg Configure update server exit Return to the main menu Update Command > Update PIVD100R Firmware via Ethernet This option enables you to update PIVD100R firmware via the Ethernet. The appropriate update file must be provided by LG; the system will not download an improper file. Note: See “Update PIVD100R Firmware via Serial Link” below for information on updating firmware via a serial link. 1. At the Update Command > prompt, type update and press Enter. 2. At the Enter update file name: prompt, type in the firmware update filename and press Enter. The system will initiate the download and confirm progress, for example: Downloading file: pivd100r_app_xxxx.upd 3. When the update is successfully completed, reset the system (see “Reset the System” on page 60 for further information). Update PIVD100R Firmware via Serial Link This option enables you to update PIVD100R firmware via a serial link to the PIVD100R. The appropriate update file must be provided by LG; the system will not transfer an improper file. Note: See “Update PIVD100R Firmware via Ethernet” above for information on updating firm- ware via the Ethernet. 1. At the Update Command > prompt, type updser and press Enter. 2. At the Send file using XMODEM prompt, transfer the firmware update file using Xmodem protocol. For example, in HyperTerminal, select Transfer and then Send File.... In the Send File window, enter or select the appropriate filename in the Filename field, and select Xmodem in the Protocol field. The system will display progress messages as well as the result of the update process (which may take several minutes). 3. When the update is successfully completed, reset the system (see “Reset the System” on page 60 for further information). Configuration Options via Command Line (Cont.)

1. At the Update Command > prompt, type ucfg and press Enter. 2. At the Enter update protocol (ftg or tftp) [ftp]: prompt, either press Enter to accept the default value (i.e., the current setting) in square brackets or type the new update protocol to use (ftp or tftp) and press Enter. 3. At the Enter update host IP address [136.166.60.106]: prompt, either press Enter to accept the default value in square brackets, or type the IP address of the PIVD100R and press Enter. 4. (FTP only) At the Enter update user name [update]: prompt, type the name for the update user. 5. (FTP only) At the Enter update user password [update]: prompt, type the pass- word for the update user. Exit the Update Menu At the Update Command > prompt, type exit and press Enter to exit the Update Menu and return to the PIVD100R Main Menu Command > prompt. Pro:Idiom Menu Commands The following subsections describe how to access and use the Pro:Idiom Menu commands. Access the Pro:Idiom Menu Note: You will need to know the Pro:Idiom password to enter this menu. If this is the first time the menu is being accessed, contact LG for the password. Otherwise, if necessary, obtain the password from the system administrator. 1. Log in to the PIVD100R as described on page 37. 2. At the Command > prompt, type pi and press Enter. 3. At the Enter PI password > prompt, type the Pro:Idiom password and press Enter. 4. At the P:I Command > prompt, either: • Press Enter to display the Pro:Idiom Menu (see example on following page). • Type the desired command and press Enter. Note: You can always press Enter at the P:I Command > prompt to display the Pro:Idiom Menu. Configuration Options via Command Line (Cont.)

-------------- Pro:Idiom Menu -------------- pxm Download a new Pro:Idiom key via Xmodem pnet Download a new Pro:Idiom key from a remote server pload Reload Pro:Idiom key pchk Checksum Pro:Idiom key pip Change PI password exit Return to the main menu P:I Command > Download a Pro:Idiom Key via XModem This option enables you to download a Pro:Idiom key via XModem. See “Download a Pro:Idiom Key From a Remote Server” below for information on downloading a Pro:Idiom key from a remote server. 1. At the P:I Command > prompt, type pxm and press Enter. 2. At the Send Pro:Idiom key file using Xmodem ... prompt, transfer the new Pro:Idiom key file using Xmodem protocol. For example, in HyperTerminal, select Transfer and then Send File.... In the Send File window, enter or select the appropriate filename in the Filename field, and select Xmodem in the Protocol field. The system will display progress messages as well as the result of the download process (which may take several minutes). Download a Pro:Idiom Key From a Remote Server This option enables you to download a Pro:Idiom key via a remote server. See “Download a Pro:Idiom Key via XModem” above for information on downloading a Pro:Idiom key via XModem. 1. At the P:I Command > prompt, type pnet and press Enter. 2. At the Enter the Pro:Idiom key URL: prompt, type the IP address of the server from which to download the Pro:Idiom key file. The system will display progress messages as well as the result of the download process. Reload the Pro:Idiom Key 1. At the P:I Command > prompt, type pload and press Enter. 2. At the Reload PI key. Continue (y/n)? prompt, type y and press Enter to continue. When the reload is complete, the system will display: Reload PI complete OK Configuration Options via Command Line (Cont.)

At the P:I Command > prompt, type pchk and press Enter. The Pro:Idiom key checksum is a 10 digit number that identifies the Pro:Idiom key file installed on the PIVD100R, for example: Pro:Idiom key checksum = 1521204805 Change the Pro:Idiom Password 1. At the P:I Command > prompt, type pip and press Enter. 2. At the Enter new PI password: prompt, type a new Pro:Idiom password and press Enter. The new password will take effect immediately. Exit the Pro:Idiom Key Menu At the P:I Command > prompt, type exit and press Enter to exit the Pro:Idiom Menu and return to the PIVD100R Main Menu Command > prompt. Reset the System Note: This option is also available from the Setup Menu. 1. If not already logged in, log in to the PIVD100R as described on page 37. 2. At the Command > prompt, type reset and press Enter. This will initiate a reset of the PIVD100R and may also initiate a reset of one or more STBs, if required. Once the PIVD100R is reset (may take up to 90 seconds), it may then take up to 10 minutes for the PIVD100R to reestablish communication with the STBs. After the system reset, the PIVD100R resumes normal operation. Exit the Current Session At the Command > prompt, type exit and press Enter to end the current session. Configuration Options via Command Line (Cont.)

Equipment Setup Review • Make sure all connectors and connections are tight and secure on all entertainment system components. • Check the PIVD100R LEDs: − Under standard operating conditions the PWR (Power) LED on the PIVD100R front panel is continuously lit green. If there is a hardware fault, the PWR LED will turn and stay red. (When power is first applied to the PIVD100R, the PWR LED initially flashes red and then turns green.) − When the PIVD100R is booted and operating normally, the STATUS LED is continuously lit green. • COM 23 STBs: Ensure the satellite STB access card is installed, up-to-date, and authorized by DIRECTV. • ViP 222 and ViP 222k STBs: Ensure the satellite STB smart card is up-to-date and authorized by DISH Network. Network Setup If the network is configured for DHCP but the PIVD100R has not been assigned an IP address, i.e., the Ctrl IP field in the PIVD100R System Information display is blank: 1. Check the Control Port connector on the rear panel of the PIVD100R. Make sure the cable connection is tight and secure. 2. Observe the green LED on the Control Port. Once the PIVD100R is connected to the network, the LED will be lit continuously. 3. Contact the network administrator to verify the network status and check that the DHCP server is working properly. Troubleshooting PIVD100R Setup

the command line interface, refer to the following flow chart. Troubleshooting (Cont.) PIVD100R Communication Cannot Communicate with PIVD100R No Yes End Problem solved? Ensure your PC’s IP address is on the same subnet as the PIVD100R’s IP address. If necessary, adjust and then reattempt communication. Note: For example, if the PIVD100R is configured with IP address: 192.168.1.x and Network mask: 255.255.255.0, the PC’s IP address cannot be: 192.168.2.x. No Yes End Check that the proper IP address for the PIVD100R is being targeted. If necessary, adjust and then reattempt communication. To verify the PIVD100R IP address: • If DHCP is enabled, check the router for DHCP IP address assignments to determine whether the proper IP address is being used to communicate with the PIVD100R. • If DHCP is not enabled, connect a PC to the PIVD100R Service Port, display the System Information, and ensure the IP address shown in the Ctrl IP field is the IP address being used to communicate with the PIVD100R. If necessary, update the Control Port configuration as described in this document. Problem solved? Contact LG.

Receiver or No Signal No Yes End Go to Chart A Problem solved? Reset any STBs with lower than ideal signal level or output bitrates. Use “reset” (Reset STB) command described in this document. No Yes End Check receiver(s). Problem solved? Note: Typically, the ideal satellite signal is greater than 70%, and output bitrates should be greater than 1 Mbps, respectively. Check that both the signal level and output bitrates for each STB are within the parameters/range recommended by the STB manufacturer. Check that the STB channels are valid and/or authorized. If necessary, reconfigure the STB channels as described in this document. No Yes End Note: It may take a few minutes for any channel changes to activate in the system. No Yes End Problem solved? Note: If you cannot determine the STB type from the current display/stream configuration, you can view STB Information as described in this document. Check that the STB type is properly configured. Reconfigure the STB type as necessary. Reset the PIVD100R. Use “reset” (System Reset) command described in this document. Check receiver(s). Problem solved? Check receiver(s). Problem solved? Check receiver(s). Problem solved? Access the PIVD100R System Status (via GUI) or System Monitor (via command line) display and observe the system configuration/data. Check that the PIVD100R output mode (RF or IP) is properly configured. If necessary, reconfigure the output mode as described in this document. If one or more receivers have symptoms of broken audio or video or no signal, refer to the troubleshooting flow charts below and on the following pages. If necessary, contact LG for additional troubleshooting help.

System Status (via GUI) or System Monitor (via command line), and check the ouput bitrates for each STB. Bitrates at ideal level for all STBs? No Yes Check the link status of each STB via the STB Information (GUI) or System Monitor (command line) display. Note: If you are viewing the System Monitor and there are dashes through all of the fields for an STB in question, the STB link is down. A Link status OK for all STBs? No Yes All STBs activated? Yes No Contact your satellite service provider to activate any unactivated STBs. Signal level OK for all STBs? Yes No Check STB Ethernet cables. Ensure that each cable is good and that connections are secure both at the STB(s) and at the PIVD100R. Fix and verify as necessary. Check the satellite distribution; e.g., check cabling, multi-switch configuration, etc. Refer to the manufacturer’s documentation. Fix and verify as necessary. Go to Chart B Check receiver(s). Problem solved? Troubleshooting (Cont.) Receiver Reception (Cont.)

receiver setup as necessary. End Receiver setup OK? Go to Chart C Go to Chart C Problem solved? C Problem solved? No Yes End B For example: • Check that the proper session ID has been set for Pro:Idiom encryption. • If using RF output, check that the RF signal level at the receiver is OK. The PIVD100R signal level at the TV input (ANTENNA IN) must be between 0 to +7 dBmV. Also, check the RF power level at the receiver as well as the signal-to-noise ratio. • If using IP output, check for an error-free Ethernet connection, and check the IP links at the switches. Verify that the problem receiver(s) is/are set up properly. To verify the PIVD100R output: • For RF output, check the signal at RF OUT on the PIVD100R rear panel. The signal level at RF OUT should be approximately 42 dBmV. • For IP output, check the LEDs on the PIVD100R Feature Port. When the amber LED is lit continuously, the PIVD100R is operating/streaming normally. If the green LED is lit, there is a viable connection to the IP distribution network, but no traffic. If the amber LED is blinking, there is intermittent traffic, but no streaming. Verify the output (RF or IP) on the PIVD100R. If necessary, correct and verify any output issues; e.g., adjust the signal level at RF OUT, or use a PC/traffic analyzer to check/adjust IP traffic on the network. Contact your network administrator. There is an issue in the network. Check receiver(s). Problem solved? Check receiver(s). Problem solved? Troubleshooting (Cont.) Receiver Reception (Cont.)

Width: 19.0 inches (482.6 mm) with mounting brackets attached (for EIA standard 19-inch rack mount) Depth: 8.5 inches (215.9 mm) Weight: 4.45 pounds (2.02 kgrms) rack-only weight Environmental Storage Conditions Temperature: -20° to 70° Celsius -4° to 158° Fahrenheit Humidity: 95% non-condensing Environmental Operating Conditions Temperature (Tma): 0° to 40° Celsius 32° to 104° Fahrenheit Humidity: 95% non-condensing Electrical RF Out Connector: Type ‘F’ RF Output Span: 4 Contiguous Channels (typically 24 MHz) RF Output Frequency Range: 54 MHz to 864 MHz Active Output Level at RF Out jack: + 42 dBmV Min. DC Input: +12V DC @ 2.1 Amps Ethernet Connector (Control Port): 10/100/1000BaseT, RJ-45 Ethernet Connector (Feature Port): 1000BaseT Full Duplex, RJ-45 X-Ports (8): 100BaseTX, RJ-45 USB Ports (2): USB 2.0 Note: Design and specifications subject to change without prior notice.

Notes Document Revision History Date Description April 2012 Revision A: New document Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then Head End Systems, then CodePlus Transcoder Series (click Show [+] to view the list of products), then PIVD100R. Click the Literature & Downloads tab at the bottom of the PIVD100R page, and select the required document(s) from the Downloads list.

product are subject to the GPL Version 2.0/LGPL Version 2.1 License Agreements: GPL EXECUTABLES: Linux kernel 2.6.33, LTIB 10.1.1, bash-2.05b, busybox-1.1.3, e2fsprogs-1.34, ethtool-3, gawk- 3.1.3, lrzsz_0.12.21, lzo-2.03, mtd-utils-1.2.0, net-tools-1.60, ntpclient_2003_194, openvpn-2.1.1, pciutils-2.1.11, ppp-2.4.1, procps-3.1.11, screen-4.0.2-1, skell-1.13, time-1.7 LGPL LIBRARIES: eglibc 2.8, libelf-0.8.5, termcap-2.0.8 To obtain the source code under GPL, LGPL, MPL and other open source licenses that are contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referenced license terms, warranty disclaimers and copy- right notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to [email protected]. This offer is valid for three (3) years from the date on which you purchased the product. You can obtain a copy of the GPL, LGPL licenses from: http:// www.gnu.org/licenses/old-licenses/gpl-2.0.html and http:// www.gnu.org/licenses/oldlicenses/lgpl-2.1.html. This product includes: • OpenSSH-4.3p2: Copyright © 1994, 1995 Tatu Ylonen, Espoo, Finland Copyright © 1998 CORE SDI S.A., Buenos Aires, Argen- tina Copyright © 1995, 1996 by David Mazieres Copyright © 1980, 1983, 1987, 1988, 1990, 1992, 1993, 1995 The Regents of the University of California Copyright © 1999, 2000, 2001, 2002, 2003, 2004 Markus Friedl Copyright © 1995, 1996, 1998, 1999 Theo de Raadt Copyright © 1999, 2000, 2001, 2002 Niels Provos Copyright © 1999 Dug Song Copyright © 1999 Aaron Campbell Copyright © 1999, 2000, 2001, 2002, 2003, 2004, 2005 Damien Miller Copyright © 2001 Kevin Steves Copyright © 2002 Daniel Kouril Copyright © 2003 Wesley Griffin Copyright © 2001 Per Allansson Copyright © 2002, 2003 Nils Nordman Copyright © 2001-2003 Simon Wilkinson Copyright © 2000, 2001 2003 Ben Lindstrom Copyright © 2002, 2005 Tim Rice Copyright © 2000 Andre Lucas Copyright © 2002 Chris Adams Copyright © 2000, 2001 Corinna Vinschen Copyright © 2002 Cray Inc. (Wendy Palm) Copyright © 2000 Denis Parker Copyright © 2001 Gert Doering Copyright © 2001, 2003 Jakob Schlyter Copyright © 1996 Jason Downs Copyright © 2002 Juha Yrjölä Copyright © 2000 Michael Stone Copyright © 2002 Networks Associates Technology, Inc. Copyright © 1997, 1998, 2000-2002, 2004 Todd C. Miller Copyright © 2003, 2004, 2005 Darren Tucker Copyright © 1988-2002 Sun Microsystems, Inc. Copyright © 2005 The SCO Group Copyright © 2004 The OpenBSD Project Copyright © 2005 Anil Madhavapeddy Copyright © 1994 Phil Karn Copyright © 1996-1998, 2003 William Allen Simpson Copyright © 2003 Peter Stuge Copyright © 2005 Reyk Floeter Copyright © 1991 Massachusetts Institute of Technology Copyright © 2004 Ted Unangst and Todd Miller Copyright © 1999 WIDE Project Copyright © 1996 Internet Software Consortium Portions Copyright © 1999-2001 Internet Software Consor- tium Portions Copyright © 1993 Digital Entertainment Corpora- tion Portions Copyright © 1995 International Business Ma- chines, Inc. • OpenSSL-1.0.0: Copyright © 1998-2008 The OpenSSL Project Copyright © 1995-1998 Eric Young All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documen- tation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell cop- ies of the Software, and to permit persons to whom the Soft- ware is furnished to do so, subject to the following conditions: SUBJECT TO THE TERMS OF THE GPL VERSION 2.0/LGPL VERSION 2.1 LICENSE AGREEMENTS, THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS, COPYRIGHT HOLDERS, OR LG ELECTRONICS (THE “LICENSOR”) BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE, EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LICENSEE ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. Open Source Software Notice

Broadcast Products Welcome to the LG family! We believe that you will be pleased with your new PIVD100R Pro:Idiom Video Distribution Transcoder System. Please read this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state within the U.S.A. LG’s RESPONSIBILITY Warranty Term One year parts and labor from date of purchase or delivery date. Parts New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for the remaining portion of the original warranty period. Warranty Service Warranty service is provided at LG. Customer pays for shipping charges to LG; LG pays for return shipping charges to return PIVD100R to customer. Call 1-888-865-3026 for further information. Not Covered This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after manufacture voids this warranty in its entirety. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. OWNER’S RESPONSIBILITY Effective Warranty Date Warranty begins on the date of delivery of the PIVD100R. For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date. Installation Guide Read the Installation & Setup Guide carefully so that you will understand the operation of the PIVD100R and how to adjust the settings. Warranty Service For warranty service information, call 1-888-865-3026. Parts and service labor that are LG’s responsibility (see above) will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory warranty service, call 1-888-865-3026. You must provide the model number, serial number and date of purchase or date of original installation. LG CodePlus PIVD100R Warranty For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com CodePlus is a trademark of LG Electronics U.S. A., Inc. Pro:Idiom is a registered trade- mark of Zenith Electronics LLC. DIRECTV is a registered trademark of DIRECTV, Inc. DISH, DISH Network, and ViP are registered trademarks of DISH Network LLC. All other trademarks or registered trademarks are the property of their respective owners.