Mitel 5610 Quick Reference Manual

QUICK REFERENCE GUIDE Part Number 57011425 1 Mitel® 5610 IP DECT Cordless Handset The Mitel 5610 Cordless Handset and IP DECT (Digital Enhanced Cordless Telecommunications) Stand provides Mitel 5000 SIP call processing features on a cordless handset. The IP DECT stand also provides conferencing, call transfer, and other basic features between handsets. Handset - Front View Turn Handset On or Off Press and hold key. Handset - Side View Signal Range The cordless handset has an indoor signal range of up to 150 feet (50 meters) from the IP DECT stand. This range can be limited by concrete or metal barriers. If you go out of range and then return back into range, the handset will display MISSED CALL. # Front View - Description 1 Color display 2 Press ���� to navigate menus and services 3 Press to make or answer calls 4 Use the keypad to enter numbers and letters 5 Use in the name editor to capitalize letters, type numbers, and enter the star symbol 6 Earpiece 7 Press to enter main menu and select and confirm options 8 Softkeys used for various functions 9 To hang up, exit a menu, and turn the handset on or off, press . � Pound key Microphone # Side View - Description 1 Loudspeaker for speakerphone 2 Speakerphone activate and deactivate key 3 Headset jack connector (2.5 mm) 4 Volume Up key 5 Volume Down key

2 Handset Display - Idle Mode When using the handset: • Grey @ sign indicates dialing mode. • Green @ sign indicates off hook mode. • Red @ sign indicates a connection error. Handset Display Main Menu Make a Call 1. From Idle mode, enter phone number. 2. Press or . Answer a Call Press . End a Call Press . Reject a Call Press or REJECT. MISSED CALL appears in the display. If you have a voice mailbox, the call is forwarded to it. # Idle Mode - Description 1 Connection status indicators – Black/Black: out of range of gateway – White/Black: within range but not ready for calls – White/White: within range and ready for calls 2 Time and date 3 Call Log for a list of incoming, outgoing and missed calls (activated with softkey) 4 Battery status and charging indicator 5 Handset name 6 Options for redial and active calls (activated with softkey) 7 OK Key Indicator: o signifies that the OK key is active # Main Menu - Description 1 Call Log for a list of incoming, outgoing and missed calls 2 Settings 3 Messages 4 Contacts Enter Main Menu From Idle mode, press . Select a Menu Option 1. Press the ���� keys to select a menu option. 2. Press . 3. Press BACK to exit a menu. Adjust Volume During a call, press + on the side of the phone to increase volume or press - to decrease the volume. Mute the Microphone During a call, press MUTE. To reactivate the microphone, press MUTE OFF. Use Speakerphone 1. During a call, press [!] on the side of the phone to activate the speaker. 2. Press [!] to turn speakerphone off. Redial a Call 1. From Idle mode, press OPTIONS. 2. Press to display the most recently dialed number. 3. Press . Add a Contact 1. From Idle mode, press . 2. Select CONTACTS. 3. Press OPTIONS, and then select ADD CONTACT. 4. Press EDIT. 5. Enter contact using the keypad as a text editor. Press to switch between uppercase letters, lowercase letters, and numbers when working with the text editor. 6. Press OK. 7. Select a destination icon. 8. Press EDIT. 9. Enter the contact number. 10. Press . 11. Press SAVE. 12. Press YES. Call a Contact 1. Press to enter the main menu. 2. Select CONTACTS. 3. Select the contact that you want to call. 4. Press . Call Hold While on a call, press HOLD. To retrieve a call from hold, press BACK.

3 Call Swap Call swap lets you alternate between two calls. Each call is private; neither person can overhear your conversation with the other. 1. While on a call, press HOLD. 2. Enter the number of the second party that you want to call and press . 3. After speaking with the second party, press OPTIONS and select SWAP CALLS to switch between the two parties. Form a Conference To form a Conference when a two-party call is already in place: 1. Press HOLD. The current call is placed on hold. 2. Enter the number of the second party, and then press . 3. After the second party answers, press OPTIONS and then select CONFERENCE. 4. Press END CONF to remain connected with the second party only. 5. Press OPTIONS and then select SWAP CALLS switch between the two parties. Change the Ringer Melody 1. Press to enter the main menu. 2. Select SETTINGS, and then AUDIO SETTINGS. 3. Select RINGER MELODY, and then select VoIP. 4. Select ALL LINES. 5. Select a melody from the list and press . 6. Press PLAY to listen to the melody and then press STOP. 7. Press to select the desired melody. Listen to Voice Mail Message If a message is left in your voice mailbox, MISSED CALL and then NEW VOICEMAIL appears in the handset display. A small envelope icon is displayed at the top of the main display. 1. Press to enter main menu. 2. Select MESSAGES, and then select VOICEMAIL. 3. Select your voice mail account. 4. Press PLAY. You are connected with the voice mail auto attendant. The auto attendant prompts you for your passcode. 5. Enter your passcode. If necessary, contact your System Administrator to obtain your passcode. 6. Follow the prompts to access your message(s). Change Handset Language 1. Press to enter main menu. 2. Select SETTINGS. 3. Select SYSTEM SETTINGS. 4. Enter your PIN code (default is 0000) and press . If necessary, contact your System Administrator to obtain your PIN code. 5. Select LANGUAGE. 6. Select the desired language and press . Transfer a Call - Unsupervised 1. While on a call, select press HOLD. The current call is placed on hold. 2. Press OPTIONS, and then select TRANSFER. 3. Dial the extension of the transfer destination. 4. Press or . Transfer a Call - Supervised 1. While on a call, press HOLD. The current call is placed on hold. 2. Dial the extension of the transfer destination. 3. Press or . 4. Wait until the called party answers, and then announce the transfer. 5. Press OPTIONS, and then select TRANSFER.

4 Check Call Log 1. From idle mode, press CALL LOG. 2. Select the type of calls: Missed, Incoming, Outgoing, or All Calls. 3. Select the call. 4. Press . About Feature Access Codes You can dial feature access codes for Emergency Calls (911 U.S. or 999/112 Europe) and Outgoing Calls (8). You do not have to press before entering a code. Your system may be programmed with different codes. Contact your System Administrator to obtain the codes assigned for your system. Call Handoff If your handset is twinned to your desktop phone using the Dynamic Extension Express (DEE) feature, you can use the DEE Handoff feature. This feature allows you to “push” an active call from your desktop phone to your 5610 handset. You can activate call handoff by pressing a DEE Handoff feature key (fc 388) on your desktop phone. To program a DEE Handoff feature key, refer to your phone’s user guide for instructions. To push a call to your 5610 handset: 1. While on a call at your desktop phone, press the DEE Handoff key. The call is transferred to your 5610 handset. 2. Press to continue the call on your handset. Remove Belt Clip Cover Use the belt clip removal tool. Insert the tool between the belt clip cover and the phone.Then, using your thumb, press down and slide the clip up and off the back of the phone. Attach Belt Clip Insert the clip belt into the back of the handset. Slide the clip down with your thumb to snap the side tabs into place.

5 Troubleshooting Symptom Possible Cause Corrective Action Unable to remove belt clip cover using removal tool. You are not inserting the removal tool far enough into the opening between the handset and clip cover. Insert the removal tool as shown in the graphic on the previous page. Handset display is black. Handset is in power saving mode. Press any key. Battery is drained. Put handset in charging cradle to recharge battery. Handset does not charge. Power to handset charging cradle is not connected. Ensure that power cable is inserted in handset charging cradle. Battery is not inserted correctly. Check that the battery is inserted correctly. Refer to Installation Guide for details. Battery life is exceeded and no longer accepts charge. Obtain replacement battery from your System Administrator and replace. Cannot enable features using Feature Access Codes. Feature is not enabled for your handset. Contact your System Administrator and ask to have the feature enabled for your handset. System does not use default Feature Access Codes. Contact your System Administrator for a list of the supported Feature Access Codes for your system.