Motorola DCT5100 Troubleshooting
Text of the manual
Before calling your service provider, review this troubleshooting guide. This information can help you quickly solve the problem.
Problem
Possible Solutions
The DCT5100 will not power on.
• Verify that the AC power cord is connected to the DCT5100 and an AC outlet.
• If the DCT5100 is connected to a switched outlet on another unit verify that the unit
is
>> Troubleshooting – Continued
Problem
Possible Solutions
There are no graphics, closed captions, or
• The DCT5100 cannot generate graphics on all video outputs at all times. If the
program guides appearing on the TV screen.
DCT5100 is set to 1080i, 720p, or 480p output format, then graphics will only be
available on the High Definition video outputs (DV
