NEC SV-8100 Programming Manual

any time without notice. NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and shall not be reproduced without prior written approval of NEC Unified Solutions, Inc. Dterm is a registered trademark of NEC Corporation. UNIVERGE is a trademark of NEC Corporation. Windows is a registered trademark of Microsoft Corporation. Copyright 2008 NEC Infrontia, Inc. 6535 N. State Highway 161 Irving, TX 75039-2402 Technology Development Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

programming the UNIVERGE SV8100 system. Programming can be accomplished using a PC or a Multiline Terminal. SUPPORTING DOCUMENTS UNIVERGE SV8100 General Description Manual This Manual provides general information about the system, its features, system configuration and standards. This manual provides an overview of the UNIVERGE SV8100 system and can be used to present information to potential customers. UNIVERGE SV8100 System Hardware Manual The System Hardware Manual is provided for the system installer. This manual has detailed instructions for installing the SV8100 chassis, blades, multiline terminals, and optional equipment. UNIVERGE SV8100 Features and Specifications Manual This manual provides detailed information for each of the system features. If you are not familiar with the features, the Table of Contents lists each of the features and where to find the feature within the manual. UNIVERGE SV8100 Networking Manual This manual provides information on networking the SV8100 using K-CCIS, IP K-CCIS, and NetLink. UNIVERGE SV8100 PC Programming Manual This manual provides information on installing and using the application that allows programming the SV8100 system via a computer. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 10-14 : Managed Network Setup ......................................................... 2-26 10-15 : Client Information Setup .......................................................... 2-27 10-16 : Option Information Setup ........................................................ 2-28 10-17 : H.323 Gatekeeper Setup ......................................................... 2-32 10-18 : H.323 Alias Address Setup ..................................................... 2-33 10-19 : VoIP DSP Resource Selection ................................................ 2-34 10-20 : LAN Setup for External Equipment ......................................... 2-35 10-21 : CD-CP00-US Hardware Setup ................................................ 2-37 10-23 : SIP System Interconnection Setup .......................................... 2-38 10-24 : Daylight Savings Setup ........................................................... 2-39 10-25 : H.323 Gateway Prefix Setup ................................................... 2-41 10-26 : IP System Operation Setup ..................................................... 2-42 10-28 : SIP System Information Setup ................................................ 2-43 10-29 : SIP Server Information Setup .................................................. 2-45 10-30 : SIP Authentication Information Setup ..................................... 2-48 10-33 : SIP Registrar/Proxy Information Basic Setup .......................... 2-49 10-36 : SIP Trunk Registration Information Setup ............................... 2-51 10-37 : UPnP Setup ............................................................................. 2-52 10-38 : BGM Resource Setup ............................................................. 2-53 10-39 : Fractional Setup ...................................................................... 2-54 10-40 : IP Trunk Availability ................................................................. 2-55 10-42 : Virtual Loop Back Port Setting ................................................ 2-56 10-45 : IP Routing Table Setup ........................................................... 2-57 10-46 : DT700 Server Information Setup ............................................. 2-58 10-47 : Terminal License Server Information Setup ............................ 2-60 10-48 : License Activation ................................................................... 2-61 10-49 : License File Activation ............................................................. 2-62 10-50 : License Information ................................................................. 2-63 10-51 : PRI/T1 Selection of CD-PRTA ................................................ 2-67 10-52 : Free/Demo License Information .............................................. 2-68 10-54 : License Configuration for Each Package ................................ 2-69 10-55 : Package Network Setup .......................................................... 2-70 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 11 : System Numbering 11-01 : System Numbering ..................................................................2-73 11-02 : Extension Numbering ..............................................................2-81 11-04 : Virtual Extension Numbering ...................................................2-83 11-06 : ACI Extension Numbering .......................................................2-85 11-07 : Department Group Pilot Numbers ...........................................2-86 11-08 : ACI Group Pilot Number ..........................................................2-87 11-09 : Trunk Access Code .................................................................2-88 11-10 : Service Code Setup (for System Administrator) ......................2-90 11-11 : Service Code Setup (for Setup/Entry Operation) ....................2-93 11-12 : Service Code Setup (for Service Access) ...............................2-97 11-13 : Service Code Setup (for ACD) ..............................................2-101 11-14 : Service Code Setup (for Hotel) ..............................................2-103 11-15 : Service Code Setup, Administrative (for Special Access) .....2-105 11-16 : Single Digit Service Code Setup ...........................................2-107 11-17 : ACD Group Pilot Number ......................................................2-109 11-20 : Dial Extension Analyze Table ................................................2-110 Program 12 : Night Mode Setup 12-01 : Night Mode Function Setup ...................................................2-111 12-02 : Automatic Night Service Patterns ..........................................2-112 12-03 : Weekly Night Service Switching ............................................2-114 12-04 : Holiday Night Service Switching ............................................2-116 12-05 : Night Mode Group Assignment for Extensions ......................2-117 12-06 : Night Mode Group Assignment for Trunks ............................2-118 12-07 : Text Data for Night Mode ......................................................2-119 12-08 : Night Mode Service Range ....................................................2-120 Program 13 : Abbreviated Dialing 13-01 : Speed Dialing Option Setup ..................................................2-121 13-02 : Group Speed Dialing Bins .....................................................2-122 13-03 : Speed Dialing Group Assignment for Extensions ..................2-123 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 13-04 : Speed Dialing Number and Name ......................................... 2-124 13-05 : Speed Dial Trunk Group ........................................................ 2-126 13-07 : Telephone Book Dial Number and Name .............................. 2-127 13-08 : Telephone Book System Name ............................................. 2-128 13-09 : Telephone Book Group Name ............................................... 2-129 13-10 : Telephone Book Routing ....................................................... 2-130 Program 14 : Trunk, Basic Setup 14-01 : Basic Trunk Data Setup ........................................................ 2-131 14-02 : Analog Trunk Data Setup ...................................................... 2-138 14-04 : Behind PBX Setup ................................................................. 2-141 14-05 : Trunk Group .......................................................................... 2-142 14-06 : Trunk Group Routing ............................................................. 2-143 14-07 : Trunk Access Map Setup ...................................................... 2-145 14-08 : Music on Hold Source for Trunks .......................................... 2-147 14-09 : Conversation Recording Destination for Trunks .................... 2-148 14-11 : ID Setup for IP Trunk ............................................................. 2-149 14-12 : SIP Register ID Setup for IP Trunk ....................................... 2-150 14-13 : CCIS System Route ID .......................................................... 2-151 14-14 : CCIS Trunk CIC Assignment ................................................. 2-152 Program 15 : Extension, Basic Setup 15-01 : Basic Extension Data Setup .................................................. 2-153 15-02 : Multiline Telephone Basic Data Setup .................................. 2-155 15-03 : Single Line Telephone Basic Data Setup .............................. 2-163 15-05 : IP Telephone Terminal Basic Data Setup ............................. 2-166 15-06 : Trunk Access Map for Extensions ......................................... 2-170 15-07 : Programmable Function Keys ............................................... 2-171 15-08 : Incoming Virtual Extension Ring Tone Setup ........................ 2-181 15-09 : Virtual Extension Ring Assignment ....................................... 2-183 15-10 : Incoming Virtual Extension Ring Tone Order Setup .............. 2-184 15-11 : Virtual Extension Delayed Ring Assignment ......................... 2-186 15-12 : Conversation Recording Destination for Extensions ............. 2-187 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

15-16 : SIP Register ID Setup for Extension .....................................2-189 15-17 : CO Message Waiting Indication ............................................2-190 15-18 : Virtual Extension Key Enhanced Options ..............................2-191 15-19 : System Telephone Book Setup for Extension .......................2-192 15-20 : LCD Line Key Name Assignment ..........................................2-193 15-22 : Mobile Extension Setup .........................................................2-194 Program 16 : Department Group Setup 16-01 : Department Group Basic Data Setup ....................................2-195 16-02 : Department Group Assignment for Extensions .....................2-198 16-03 : Secondary Department Group ...............................................2-199 16-04 : Call Restriction Between Department Groups .......................2-200 Program 20 : System Option Setup 20-01 : System Options .....................................................................2-201 20-02 : System Options for Multiline Telephones ..............................2-203 20-03 : System Options for Single Line Telephones .........................2-206 20-04 : System Options for Virtual Extensions ..................................2-208 20-06 : Class of Service for Extensions .............................................2-209 20-07 : Class of Service Options (Administrator Level) .....................2-210 20-08 : Class of Service Options (Outgoing Call Service) .................2-213 20-09 : Class of Service Options (Incoming Call Service) .................2-216 20-10 : Class of Service Options (Answer Service) ...........................2-218 20-11 : Class of Service Options (Hold/Transfer Service) .................2-220 20-12 : Class of Service Options (Charging Cost Service) ................2-223 20-13 : Class of Service Options (Supplementary Service) ...............2-224 20-14 : Class of Service Options for DISA/E&M ................................2-229 20-15 : Ring Cycle Setup ...................................................................2-231 20-16 : Selectable Display Messages ................................................2-233 20-17 : Operator Extension ................................................................2-236 20-18 : Service Tone Timers .............................................................2-237 20-19 : System Options for Caller ID .................................................2-239 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 20-20 : Message Setup for Non-Caller ID Data ................................. 2-240 20-21 : System Options for Long Conversation ................................. 2-241 20-22 : System Options for Wireless – DECT Service ..................... 2-242 20-23 : System Options for CTI ......................................................... 2-243 20-25 : ISDN Options ........................................................................ 2-244 20-26 : Multiplier Changing CO ......................................................... 2-246 20-28 : Trunk to Trunk Conversation ................................................. 2-247 20-29 : Timer Class for Extension ..................................................... 2-248 20-30 : Timer Class for Trunks .......................................................... 2-249 20-31 : Timer Class Timer Assignment ............................................. 2-250 20-35 : Extension’s Operator Setting ................................................. 2-254 20-36 : Trunk’s Operator Setting ....................................................... 2-255 20-37 : Operator Extension Group Setup .......................................... 2-256 20-38 : Operator Group Setting ......................................................... 2-257 Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls ....................................... 2-259 21-02 : Trunk Group Routing for Extensions ..................................... 2-263 21-03 : Trunk Group Routing for Trunks ............................................ 2-264 21-04 : Toll Restriction Class for Extensions ..................................... 2-265 21-05 : Toll Restriction Class ............................................................. 2-266 21-06 : Toll Restriction Table Data Setup .......................................... 2-269 21-07 : Toll Restriction Override Password Setup ............................. 2-272 21-08 : Repeat Dial Setup ................................................................. 2-273 21-09 : Dial Block Setup .................................................................... 2-274 21-10 : Dial Block Restriction Class Per Extension ........................... 2-275 21-11 : Extension Ringdown (Hotline) Assignment ........................... 2-276 21-12 : ISDN Calling Party Number Setup for Trunks ....................... 2-277 21-13 : ISDN Calling Party Number Setup for Extensions ................ 2-278 21-14 : Walking Toll Restriction Password Setup .............................. 2-279 21-15 : Individual Trunk Group Routing for Extensions ..................... 2-280 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk ........... 2-281 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Extension ..............................................................................2-282 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension ....2-283 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) .......2-284 21-22 : CO Message Waiting Indication – Call Back Settings ...........2-285 Program 22 : Incoming Call Setup 22-01 : System Options for Incoming Calls .......................................2-287 22-02 : Incoming Call Trunk Setup ....................................................2-289 22-03 : Trunk Ring Tone Range ........................................................2-291 22-04 : Incoming Extension Ring Group Assignment ........................2-293 22-05 : Incoming Trunk Ring Group Assignment ...............................2-294 22-06 : Normal Incoming Ring Mode .................................................2-295 22-07 : DIL Assignment .....................................................................2-296 22-08 : DIL/IRG No Answer Destination ............................................2-297 22-09 : DID Basic Data Setup ............................................................2-298 22-10 : DID Translation Table Setup .................................................2-300 22-11 : DID Translation Number Conversion .....................................2-302 22-12 : DID Intercept Ring Group ......................................................2-306 22-13 : DID Trunk Group to Translation Table Assignment ...............2-308 22-14 : VRS Delayed Message for IRG .............................................2-309 22-15 : VRS Delayed Message for Department Group .....................2-311 22-16 : Private Call Refuse Target Area Setup .................................2-313 22-17 : Dial-In Conversion Table Area Setup for Time Pattern .........2-314 22-18 : Private Call Assignment Setup ..............................................2-315 22-20 : Flexible Ringing by Caller ID Setup .......................................2-316 Program 23 : Answer Features Setup 23-02 : Call Pickup Groups ................................................................2-317 23-03 : Universal Answer/Auto Answer .............................................2-318 23-04 : Ringing Line Preference for Virtual Extensions .....................2-320 Program 24 : Hold/Transfer Setup 24-01 : System Options for Hold ........................................................2-321 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 24-02 : System Options for Transfer ................................................. 2-323 24-03 : Park Group ............................................................................ 2-325 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup ................. 2-326 24-05 : Department Group Transfer Target Setup ............................ 2-327 24-06 : Fixed Call Forwarding ........................................................... 2-328 24-07 : Fixed Call Forward Off-Premise ............................................ 2-329 24-08 : Call Forward for Centrex ....................................................... 2-330 24-09 : Call Forward Split Settings .................................................... 2-331 Program 25 : VRS/DISA Setup 25-01 : VRS/DISA Line Basic Data Setup ......................................... 2-333 25-02 : DID/DISA VRS Message ....................................................... 2-334 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing ......... 2-335 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy ........ 2-336 25-05 : VRS/DISA Error Message Assignment ................................. 2-337 25-06 : VRS/DISA One-Digit Code Attendant Setup ......................... 2-338 25-07 : System Timers for VRS/DISA ............................................... 2-340 25-08 : DISA User ID Setup .............................................................. 2-342 25-09 : Class of Service for DISA Users ........................................... 2-343 25-10 : Trunk Group Routing for DISA .............................................. 2-344 25-11 : DISA Toll Restriction Class ................................................... 2-345 25-12 : Alternate Trunk Group Routing for DISA ............................... 2-346 25-13 : System Option for DISA ........................................................ 2-347 Program 26 : ARS Service 26-01 : Automatic Route Selection Service ....................................... 2-349 26-02 : Dial Analysis Table for ARS/LCR .......................................... 2-351 26-03 : ARS Dial Treatments ............................................................. 2-353 26-04 : ARS Class of Service ............................................................ 2-355 26-11 : Transit Network ID Table ....................................................... 2-356 26-12 : Network Specific Parameter Table for ARS .......................... 2-357 Program 30 : DSS/DLS Console Setup 30-01 : DSS Console Operating Mode .............................................. 2-359 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

30-03 : DSS Console Key Assignment ..............................................2-361 30-04 : DSS Console Alternate Answer .............................................2-368 30-05 : DSS Console Lamp Table .....................................................2-369 30-10 : DSS Console IP Terminal Setup ...........................................2-371 Program 31 : Paging Setup 31-01 : System Options for Internal/External Paging .........................2-373 31-02 : Internal Paging Group Assignment ........................................2-375 31-03 : Internal Paging Group Settings .............................................2-376 31-04 : External Paging Zone Group .................................................2-379 31-05 : Universal Night Answer/Ring Over Page ...............................2-380 31-06 : External Speaker Control ......................................................2-381 31-07 : Combined Paging Assignments ............................................2-383 31-08 : BGM on External Paging .......................................................2-384 Program 32 : Door Box and Sensor Setup 32-01 : Door Box Timers Setup .........................................................2-385 32-02 : Door Box Ring Assignment ...................................................2-386 32-03 : Door Box Basic Setup ...........................................................2-387 32-04 : Door Box Name Setup ...........................................................2-388 Program 33 : CTA and ACI Setup 33-01 : ACI Port Type Setup ..............................................................2-389 33-02 : ACI Department Calling Group ..............................................2-390 Program 34 : Tie Line Setup 34-01 : E&M Tie Line Basic Setup .....................................................2-391 34-02 : E&M Tie Line Class of Service ..............................................2-393 34-03 : Trunk Group Routing for E&M Tie Lines ...............................2-394 34-04 : E&M Tie Line Toll Restriction Class ......................................2-395 34-05 : Tie Line Outgoing Call Restriction .........................................2-396 34-06 : Add/Delete Digit for E&M Tie Line .........................................2-397 34-07 : E&M Tie Line Timer ...............................................................2-398 34-08 : Toll Restriction Data for E&M Tie Lines .................................2-399 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 34-09 : ANI/DNIS Service Options .................................................... 2-400 34-10 : Digits Delete for T1 ANI Assignment ..................................... 2-403 Program 35 : SMDR Account Code Setup 35-01 : SMDR Options ...................................................................... 2-405 35-02 : SMDR Output Options ........................................................... 2-407 35-03 : SMDR Port Assignment for Trunk Group .............................. 2-410 35-04 : SMDR Port Assignment for Department Groups ................... 2-411 35-05 : Account Code Setup ............................................................. 2-412 35-06 : Verified Account Code Table ................................................. 2-414 Program 40 : Voice Recording System 40-01 : Voice Mail Basic Setup .......................................................... 2-415 40-02 : Mailbox Setup ........................................................................ 2-416 40-03 : Message Recording Setup .................................................... 2-417 40-04 : Live Recording Setup ............................................................ 2-418 40-05 : Call Information Setup ........................................................... 2-419 40-06 : Voice Mail Automated Attendant Data Setup ........................ 2-420 40-07 : Voice Prompt Language Assignment for VRS ...................... 2-421 40-08 : Voice Prompt Language Assignment for Mailboxes .............. 2-422 40-09 : Voice Mail Multiple Address Group Setup ............................. 2-423 40-10 : Voice Announcement Service Option .................................... 2-424 40-11 : Preamble Message Assignment ............................................ 2-426 Program 41 : ACD Setup 41-01 : System Options for ACD ....................................................... 2-427 41-02 : ACD Group and Agent Assignments ..................................... 2-428 41-03 : Incoming Ring Group Assignment for ACD Group ................ 2-429 41-04 : ACD Group Supervisor .......................................................... 2-431 41-05 : ACD Agent Work Schedules ................................................. 2-432 41-06 : Trunk Work Schedules .......................................................... 2-433 41-07 : ACD Weekly Schedule Setup ................................................ 2-434 41-08 : ACD Overflow Options .......................................................... 2-435 41-09 : ACD Overflow Table Setting ................................................. 2-437 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

41-11 : VRS Delay Announcement ....................................................2-439 41-12 : Night Announcement Setup ...................................................2-441 41-13 : VRS Message Number for Night Announcement ..................2-442 41-14 : ACD Options Setup ...............................................................2-443 41-15 : ACD Queue Alarm Information ..............................................2-446 41-16 : ACD Threshold Overflow .......................................................2-448 41-17 : ACD Login Mode Setup .........................................................2-449 41-18 : ACD Agent Identity Code Setup ............................................2-450 41-19 : ACD Voice Mail Delay Announcement ..................................2-452 41-20 : ACD Queue Display Settings ................................................2-454 Program 42 : Hotel Setup 42-01 : System Options for Hotel/Motel .............................................2-457 42-02 : Hotel/Motel Telephone Setup ................................................2-458 42-03 : Class of Service Options (Hotel/Motel) ..................................2-459 42-04 : Hotel Mode One-Digit Service Codes ....................................2-461 42-05 : Hotel Room Status Printer .....................................................2-462 42-06 : PMS Service Setting ..............................................................2-463 42-07 : PMS Restriction Level Conversion Table ..............................2-464 Program 44 : ARS/F-Route Setup 44-01 : System Options for ARS/F-Route ..........................................2-465 44-02 : Dial Analysis Table for ARS/F-Route Access ........................2-466 44-03 : Dial Analysis Extension Table ...............................................2-468 44-04 : ARS/F-Route Selection for Time Schedule ...........................2-470 44-05 : ARS/F-Route Table ...............................................................2-471 44-06 : Additional Dial Table ..............................................................2-473 44-07 : Gain Table for ARS/F-Route Access .....................................2-474 44-08 : Time Schedule for ARS/F-Route ...........................................2-476 44-09 : Weekly Schedule for ARS/F-Route .......................................2-478 44-10 : Holiday Schedule for ARS/F-Route .......................................2-479 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 Program 45 : Voice Mail Integration 45-01 : Voice Mail Integration Options .............................................. 2-481 45-02 : NSL Option Setup ................................................................. 2-483 45-04 : Voice Mail Digit Add Assignment .......................................... 2-484 45-05 : Voice Mail Send Protocol Signal Without Additional Digits ... 2-485 Program 47 : InMail 47-01 : VM8000 InMail System Options ............................................ 2-487 47-02 : VM8000 InMail Station Mailbox Options ............................... 2-495 47-03 : VM8000 InMail Group Mailbox Options ................................. 2-501 47-06 : Group Mailbox Subscriber Options ....................................... 2-503 47-07 : VM8000 InMail Routing Mailbox Options .............................. 2-508 47-08 : Call Routing Mailbox Options ................................................ 2-510 47-09 : Announcement Mailbox Options ........................................... 2-512 47-10 : VM8000 InMail Trunk Options ............................................... 2-514 47-11 : VM8000 InMail Answer Table Options .................................. 2-516 47-12 : VM8000 InMail Answer Schedules ........................................ 2-520 47-13 : VM8000 InMail Dial Action Tables ........................................ 2-529 47-15 : Routing Directory Mailbox Options ........................................ 2-536 47-16 : InMail Language License ...................................................... 2-537 47-17 : Routing Distribution Mailbox Options .................................... 2-539 47-18 : VM8000 InMail SMTP Setup ................................................. 2-540 47-19 : VM8000 InMail POP3 Setup ................................................. 2-541 Program 50 : Common Channel Interoffice Signaling Service 50-01 : CCIS System Setting ............................................................. 2-543 50-02 : Connecting System Settings ................................................. 2-544 50-03 : CCIS Destination System Settings ........................................ 2-546 50-04 : CCIS Office Code Assignment .............................................. 2-547 50-05 : CCIS Maximum Call Forwarding Hop Counter ...................... 2-548 50-06 : CCIS Feature Availability ...................................................... 2-549 50-07 : CCIS Centralized Billing Center Office .................................. 2-550 50-08 : CCIS Centralized BLF Sending Group Assignment .............. 2-551 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Assignment ...........................................................................2-552 50-10 : CCIS Centralized BLF Interval Time Assignment ..................2-554 50-11 : CCIS Centralized Day/Night Switching Sending Group Assignment ...........................................................................2-555 50-12 : CCIS Centralized Day/Night Mode to System Mode Assignment ...........................................................................2-556 50-13 : CCIS Centralized Response Timeout Assignment ................2-557 50-14 : CCIS Intercom Digits for Caller ID Call Return ......................2-558 50-15 : CCIS over IP Basic Information Setting .................................2-559 Program 51 : NetLink Service 51-01 : NetLink System Property Setting ...........................................2-561 51-02 : NetLink System Individual Setting .........................................2-563 51-03 : NetLink Internet Protocol Address List Setting ......................2-565 51-04 : IP Address Setting of Top Priority Primary System of NetLink ..................................................................................2-567 51-05 : NetLink Timer Settings ..........................................................2-568 51-06 : NetLink Primary Automatic Integration Setting ......................2-570 51-07 : NetLink Primary Compulsion Specification Setting ...............2-571 51-08 : Primary NetLink Setting .........................................................2-572 51-09 : NetLink Communication Port Settings ...................................2-573 51-10 : Virtual Slot Setting .................................................................2-575 51-11 : NetLink System Information ..................................................2-576 51-12 : Primary System Information ..................................................2-577 51-13 : NetLink Options .....................................................................2-578 51-14 : NetLink System Control .........................................................2-579 51-15 : Demonstration Setting ...........................................................2-580 51-16 : NetLink System Data Replication Mode Setting ....................2-581 Program 80 : Basic Hardware Setup for System 80-01 : Service Tone Setup ...............................................................2-583 80-02 : DTMF Tone Setup .................................................................2-589 80-03 : DTMF Tone Receiver Setup ..................................................2-591 80-04 : Call Progress Tone Detector Setup .......................................2-593 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 80-05 : Date Format for SMDR and System ...................................... 2-595 80-07 : Call Progress Tone Detector Frequency Setup ..................... 2-596 80-09 : Short Ring Setup ................................................................... 2-597 80-10 : MF Tone Receiver Setup ...................................................... 2-600 Program 81 : Basic Hardware Setup for Trunk 81-01 : COT Initial Data Setup .......................................................... 2-603 81-02 : DIOPU Initial Data Setup ....................................................... 2-606 81-03 : ODT Initial Data Setup .......................................................... 2-608 81-04 : ISDN BRI Layer 1 (T-Point) Initial Data Setup ...................... 2-610 81-05 : ISDN BRI & PRI Layer 2 (T-Point) Initial Data Setup ............ 2-611 81-06 : ISDN BRI & PRI Layer 3 (T-Point) Timer Setup .................... 2-613 81-07 : CODEC Filter Setup for Analog Trunk Port ........................... 2-616 81-08 : T1 Trunk Timer Setup ........................................................... 2-617 81-09 : COT CODEC (QSLAC) Filter Setting .................................... 2-622 81-10 : COT Initial Data Setup .......................................................... 2-624 81-11 : Tie Line Initial Setup .............................................................. 2-626 81-12 : Trunk Pad Level Data Setup ................................................. 2-629 Program 82 : Basic Hardware Setup for Extension 82-01 : Incoming Ring Tone .............................................................. 2-631 82-03 : DSS Console LED Pattern Setup .......................................... 2-633 82-04 : LCA Initial Data Setup ........................................................... 2-635 82-07 : CODEC Filter Setup for Analog Station Port ......................... 2-637 82-08 : Sidetone Volume Setup ......................................................... 2-638 82-09 : LCA CODEC Filter Data Setup ............................................. 2-639 82-11 : LCA Initial Data Setup ........................................................... 2-641 82-12 : OPX Initial Data Setup .......................................................... 2-642 Program 84 : Hardware Setup for VoIP 84-01 : H.323 Trunk Basic Information Setup ................................... 2-643 84-02 : H.225 and H.245 Information Basic Setup ............................ 2-647 84-03 : IP Phone Information Basic Setup ........................................ 2-649 84-06 : PVA Data Setting .................................................................. 2-651 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

84-08 : Firmware Name Setup ...........................................................2-654 84-09 : VLAN Setup ...........................................................................2-655 84-10 : ToS Setup ..............................................................................2-656 84-11 : Dterm ® IP CODEC Information Basic Setup ..........................2-658 84-13 : SIP Trunk CODEC Information Basic Setup .........................2-661 84-14 : SIP Trunk Basic Information Setup .......................................2-664 84-15 : H.323/SIP Phone Keep Alive Setup ......................................2-666 84-16 : VoIP Limiter Control Gain Setup ...........................................2-667 84-17 : IPL Echo Canceller Control Setup (IN Level) ........................2-668 84-19 : SIP Extension CODEC Information Basic Setup ...................2-669 84-20 : SIP Extension Basic Information Setup .................................2-672 84-21 : CCIS over IP CODEC Information Basic Setup ....................2-673 84-22 : DT700 Multiline Logon Information Setup .............................2-677 84-23 : DT700 Multiline Basic Information Setup ..............................2-678 84-24 : DT700 Multiline CODEC Basic Information Setup ................2-680 84-25 : NetLink CODEC Information Basic Setup .............................2-684 84-26 : IPL Basic Setup .....................................................................2-688 84-27 : IPL Basic Setup .....................................................................2-690 84-28 : DT700 Multiline Firmware Name Setup .................................2-692 84-29 : SIP-MLT CODEC Information Fixed Mode Setup .................2-693 Program 90 : Maintenance Program 90-01 : Installation Date .....................................................................2-695 90-02 : Programming Password Setup ..............................................2-696 90-03 : Save Data ..............................................................................2-698 90-04 : Load Data ..............................................................................2-699 90-05 : Slot Control ............................................................................2-700 90-06 : Trunk Control .........................................................................2-701 90-07 : Station Control .......................................................................2-702 90-08 : System Reset ........................................................................2-703 90-09 : Automatic System Reset Time Setup ....................................2-704 90-10 : System Alarm Setup ..............................................................2-705 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

___________________________________________________________________________________ Issue 1.0 UNIVERGE SV8100 90-11 : System Alarm Report ............................................................ 2-714 90-12 : System Alarm Output ............................................................ 2-716 90-13 : System Information Output .................................................... 2-717 90-16 : Main Software Information .................................................... 2-718 90-17 : Firmware Information ............................................................ 2-719 90-19 : Dial Block Release ................................................................ 2-720 90-20 : Traffic Report Data Setup ...................................................... 2-721 90-21 : Traffic Report Output ............................................................. 2-723 90-22 : Terminal Version information ................................................ 2-724 90-23 : Deleting Registration of IP Telephones ................................. 2-725 90-24 : System Alarm Report Notification Time Setup ...................... 2-726 90-25 : System Alarm Report CC Mail Setup .................................... 2-727 90-26 : Program Access Level Setup ................................................ 2-728 90-28 : User Programming Password Setup ..................................... 2-729 90-31 : DIM Access over Ethernet ..................................................... 2-730 90-34 : Firmware Information ............................................................ 2-731 90-35 : Wizard Programming Level Setup ......................................... 2-732 90-36 : Firmware Update Time Setting .............................................. 2-733 90-39 : Virtual Loop Back Port Reset ................................................ 2-735 90-41 : Server Setting to Update Terminal Local Data ...................... 2-736 90-42 : DT700 Multiline Terminal Version Information ...................... 2-737 90-43 : Deleting Terminal License of DT700 ..................................... 2-738 90-44 : Deleting Terminal License of TCP Interface .......................... 2-739 90-45 : Temporary Password Change for Multiline Telephone ......... 2-740 90-48 : Button Kit Information of Multiline Telephone ........................ 2-741 90-49 : Protection Mode Setup for Multiline Telephone .................... 2-742 90-50 : System Alarm Display Setup ................................................. 2-743 90-51 : Alarm Setup for Maintenance Exchange ............................... 2-744 90-52 : System Alarm Save ............................................................... 2-746 90-53 : System Alarm Clear .............................................................. 2-747 90-55 : Free License Select ............................................................... 2-748 90-56 : NTP Setup ............................................................................. 2-749 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

90-58 : Restore Recovery Data .........................................................2-751 90-59 : Delete Recovery Data ...........................................................2-752 90-60 : T1/ISDN Layer Status Information .........................................2-753 90-61 : Manual Slot Install .................................................................2-754 90-62 : Security ID Information ..........................................................2-755 90-63 : DT700 Control .......................................................................2-756 Program 92 : Copy Program 92-01 : Copy Program .......................................................................2-757 92-02 : Delete All Extension Numbers ...............................................2-761 92-03 : Copy Program by Port Number .............................................2-762 92-04 : Extension Data Swap ............................................................2-763 92-05 : Extension Data Swap Password ...........................................2-766 92-06 : Fill Command ........................................................................2-767 92-07 : Delete Command ...................................................................2-769 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

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Table 1-1 Keys for Entering Data ......................................................................................1-4 Table 1-2 Keys for Entering Names ..................................................................................1-5 Table 1-3 Softkey Display Prompts ...................................................................................1-7 Table 1-4 System Number Plan/Capacities .......................................................................1-8 Table 2-1 Programming Modes .........................................................................................2-1 Table 2-2 License Information .........................................................................................2-64 Table 2-3 System Numbering Default Settings ...............................................................2-75 Table 2-4 Lamp Cycle On/Off Timing Pattern ............................................................... 2-162 Table 2-5 Program 15-02 – Incoming Signal Frequency Patterns ................................ 2-162 Table 2-6 Program 15-08 – Incoming Signal Frequency Patterns ................................ 2-182 Table 2-7 Ringing Cycles .............................................................................................. 2-232 Table 2-8 Program 22-03 – Incoming Signal Frequency Patterns ................................ 2-291 Table 2-9 LED Patterns for DSS Console .....................................................................2-370 Table 2-10 47-02-16 Default Table .................................................................................. 2-499 Table 2-11 47-06-14 Default Table .................................................................................. 2-507 Table 2-12 47-07-03 Default Table .............................................................................. 2-509 Table 2-13 47-10-03 Default Table .................................................................................. 2-515 Table 2-14 47-16-01 Default Table .................................................................................. 2-538 Table 2-15 Basic Tones ................................................................................................... 2-584 Table 2-16 Frequency 1/2 Table ..................................................................................... 2-597 Table 2-17 Ring Cycle Table ........................................................................................... 2-598 Table 2-18 Default Table .................................................................................................2-599 Table 2-19 Default Table .................................................................................................2-602 Table 2-20 Description of Alarm ...................................................................................... 2-705 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

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Introduction 1 Introduction SECTION 1 BEFORE YOU START PROGRAMMING This chapter provides you with detailed information about the system programs. By changing a program, you change the way the feature associated with that program works. In this chapter, you find out about each program, the features that the program affects and how to enter the program data into system memory. SECTION 2 HOW TO USE THIS MANUAL This section lists each program in numerical order. For example, Program 10-01 is at the beginning of the section and Program 92-01 is at the end. The information on each program is subdivided into the following headings: Description describes what the program options control. The Default Settings for each program are also included. When you first install the system, it uses the Default Setting for all programs. Along with the Description are the Conditions which describe any limits or special considerations that may apply to the program. The reverse type (white on black) just beneath the Description heading is the program access level. You can only use the program if your access level meets or exceeds the level the program requires. Refer to Section 3 How to Enter Programming Mode on page 1-2 for a list of the system access levels and passwords. Before customizing your system be sure to read this chapter first. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Introduction Feature Cross Reference provides you with a table of all the features affected by the program. You will want to keep the referenced features in mind when you change a program. Customizing a feature may have an effect on another feature that you did not intend. Telephone Programming Instructions shows how to enter the program data into system memory. For example: 1. Enter the programming mode. 2. 15-07-01 tells you to enter the programming mode, dial 150701 from the telephone dial pad. After you do, you will see the message “15-07-01 TEL” on the first line of the telephone display. This indicates the program number (15-07), item number (01), and that the options are being set for the extension . The second row of the display “KY01 = �01” indicates that Key 01 is being programmed with the entry of �01. The third row allows you to move the cursor to the left or right, depending on which arrow is pressed. To learn how to enter the programming mode, refer to Section 3 How to Enter Programming Mode below. SECTION 3 HOW TO ENTER PROGRAMMING MODE To enter programming mode: 1. Go to any working display telephone. � In a newly installed system, use extension (port 1). 2. Do not lift the handset. 3. Press Speaker. 4. # � # � . 5. Dial the system password + Transfer. Refer to the following table for the default system passwords. To change the passwords, use 90-02 : Programming Password Setup. 15-07-01 TEL KY01 = *01 �������������������������������� � Password Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

SECTION 4 HOW TO EXIT PROGRAMMING MODE To exit the programming mode: When you are done programming, you must be out of a program option to exit (pressing the Answer key will exit the program option). 1. Press Answer key to exit the program options, if needed. 2. Press Speaker. If changes were to the system programming, "Saving System Data" is displayed. 3. The display shows "Complete Data Save" when completed and exits the telephone to an idle mode. � To save a customer’s database, a blank USB Drive is required. Insert the USB Drive into the CD-CP00-US and, using Program 90-03, save the software to the USB Drive. (Program 90-04 is used to reload the customer data if necessary.) Note that a USB Drive can only hold one customer database. Each database to be saved requires a separate drive. Password User Name Level Programs at this Level 47544 necii 1 (MF) Manufacturer (MF): All programs 12345678 tech 2 (IN) Installation (IN): All programs in this section not listed below for SA and SB 0000 ADMIN1 3 (SA) System Administrator – Level 1 (SA): 10-01, 10-02, 10-12, 10-13, 10-14, 10-15, 10-16, 10-17, 10-18, 10-22, 12-02, 12-03, 12-04, 15-01, 15-07, 15-09, 15-10, 15-11, 20-16, 21-07, 21-14, 22-04, 22-11, 25-08, 30-03, 32-02, 40-02, 41-02, 41-03, 41-04, 41-05, 41-06, 41-07, 41-08, 41-09, 41-10, 41-11, 41-12, 41-13, 41-14, 41-15, 41-16, 41-17, 41-18, 90-03, 90-04, 90-06, 90-07, 90-18, 90-19 9999 ADMIN2 4 (SB) System Administrator – Level 2 (SB): 13-04, 13-05, 13-06 Program Mode Base Service OP1 OP2 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Introduction SECTION 5 USING KEYS TO MOVE AROUND IN THE PROGRAMS Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus. Table 1-1 Keys for Entering Data Keys for Entering Data Use this key... When you want to... 0~9 and � Enter data into a program. Transfer Complete the programming step you just made (e.g., pressing Enter on a PC keyboard). When a program entry displays, press Transfer to bypass the entry without changing it. Recall Delete the entry to the left (e.g., pressing Backspace on a PC keyboard). Hold Delete or clear all characters to the right of the cursor. Answer Exit one step at a time from the program window currently being viewed. For example, if programming item 5 in 15-03, pressing Answer allows you to enter a new option in program 15-03. Pressing Answer again allows you to select a new program in the 15-XX series. Pressing Answer a third time allows you to enter a new program beginning with 1. Pressing Answer one last time brings you to the beginning program display, allowing you to enter any program number. MIC Switch between the different input data fields by pressing MIC. The cursor moves up to the top row of the display. Pressing MIC again moves the cursor back to the middle row. LINE KEYS Use pre-programmed settings to help with the program entry. These settings vary between programs from LINE 1 = 0 (off) and LINE 2 = 1 (on) to preset values for timers where LINE 1 = 5, LINE 2 = 10, LINE 3 = 15, etc. For programs with this option, the line key, which currently matches the programmed setting, lights steady. The display can also indicate Softkey, which will allow you to select the values as well (-1 and +1 will step through these pre-programmed settings.) LINE KEY 1 Program a pause into a Speed Dialing bin. LINE KEY 2 Program a recall/flash into a Speed Dialing bin. LINE KEY 3 Program an @ into a Speed Dialing bin. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

SECTION 6 PROGRAMMING NAMES AND TEXT MESSAGES Several programs (e.g., Program 20-16 : Selectable Display Messages) require you to enter text. Use the following chart when entering and editing text. When using the keypad digits, press the key once for the first character, twice for the second character, etc. For example, to enter a C, press the key 2 three times. Press the key six times to display the lower case letter. The name can be up to 12 digits long. VOL � Scroll backward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table). If you enter data and then press this key, the system accepts the data before scrolling forward. VOL � Scroll forward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table). If you enter data and then press this key, the system accepts the data before scrolling backward. Table 1-1 Keys for Entering Data (Continued) Keys for Entering Data Use this key... When you want to... Table 1-2 Keys for Entering Names Use this keypad digit . . . When you want to. . . 1 Enter characters: 1 @ [ ¥ ] ^ _ ` { | } Æ ¨ Á À Â Ã Ç É Ê ì ó 2 Enter characters: A-C, a-c, 2. 3 Enter characters: D-F, d-f, 3. 4 Enter characters: G-I, g-i, 4. 5 Enter characters: J-L, j-l, 5. 6 Enter characters: M-O, m-o, 6. 7 Enter characters: P-S, p-s, 7. 8 Enter characters: T-V, t-v, 8. 9 Enter characters: W-Z, w-z, 9. 0 Enter characters: 0 ! “ # $ % & ’ ( ) ô Õ ú ä ö ü ��������� Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Introduction SECTION 7 USING SOFTKEYS FOR PROGRAMMING Each UNIVERGE SV8100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly. Pressing the VOLUME � or VOLUME � will scroll between the menus. � Enter characters: � + , - . / : ; < = > ? � � � � � ¢ £ # # = Accepts an entry (only required if two letters on the same key are needed – ex: TOM). Pressing # again = Space. (In system programming mode, use the right arrow Softkey instead to accept and/or add a space.) Conf Clear the character entry one character at a time. Hold Clear all the entries from the point of the flashing cursor and to the right. Table 1-2 Keys for Entering Names Use this keypad digit . . . When you want to. . . _ Program Mode Base Service OP1 OP2 ������������������� _ Program Mode CCIS Hard Mtnance ������������������� Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

SECTION 8 WHAT THE SOFTKEY DISPLAY PROMPTS MEAN When using a display telephone in programming mode, various Softkey options are displayed. These keys will allow you to easily select, scan, or move through the programs. Table 1-3 Softkey Display Prompts Softkey Display Prompts If you press this Softkey . . . The system will. . . back Go back one step in the program display. You can press VOLUME � or VOLUME � to scroll forward or backward through a list of programs. � Scroll down through the available programs. � Scroll up through the available programs. select Select the currently displayed program. � Move the cursor to the left. � Move the cursor to the right. -1 Move back through the available program options. +1 Move forward through the available program options. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Introduction SECTION 9 SYSTEM NUMBER PLAN/CAPACITIES The following table provides the capacities for the UNIVERGE SV8100 system. Table 1-4 System Number Plan/Capacities System Number Plan/Capacities System Type Number Plan/Capacities System Analog Caller ID Detector (detected by DSP) 32/64 channels Classes of Service 15 Day/Night Mode Numbers 8 Day/Night Service Patterns 32 Dial Tone Detector DTMF Receiver 64 Toll Restriction Classes 15 Verifiable Account Code Table 2000 Trunk Trunk Port Number 200 Trunk Ports (Total): � Analog Trunks � BRI Trunk Ports � T1/PRI Trunk Ports � E&M Analog Trunk Ports � DID Analog Trunk Ports � VoIP Trunk Ports 200 176 176 200 44 88 200 DID Translation Tables 20 DID Translation Table Entries 2000 DISA: � Classes of Service � Users 15 15 Ring Groups 100 Tie Line Classes of Service 15 Tie Line Toll Restriction Classes 15 Trunk Access Maps 200 Trunk Group Numbers 100 Trunk Routes 100 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Extension Telephone Extension Ports � Multiline Terminals � Single Line Phones/Analog Devices � VoIP Extensions � SIP DECT Wireless 512 256 256 512 504 DLCA: � Physical Ports 01~16 LCA: � Physical Ports 01~16 Telephone Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) Virtual Extension Ports 256 Virtual Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) PGD(2)-U10 ADP 56 ADA (Recording Jack) Adapters 240 UNIVERGE SV8100 Wireless – SIP DECT Access Points Unlimited Door Boxes 8 Door Box Numbers 1~8 DSS Consoles Numbers: � 60 Button DSS Console 32 Operator Access Number 0 (Default) Operator Extension 15 Ringdown Assignments 512 SLT Adapters 16 HF-R Adapters 240 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Introduction Speed Dialing Speed Dialing Groups 64 Speed Dialing Bins 0~1999 Speed Dialing Table-Common 1000 ACD ACD Groups 64 ACD Agent Extensions 512 ACI ACI Groups 16 ACI Ports 96 Automated Attendant VRS Message Numbers 1~100 Conference Conference Circuits 64 - maximum (32 Parties Per Conference) Data Communication Interfaces APR Software Port Numbers 449~512 APA Adapters 240 APR Adapters 240 CTA or CTU Adapters 32 (Only works with DTH/DTR style telephones) Department and Pickup Groups Department (Extension) Group Numbers 1~64 Call Pickup Group Numbers 1~64 Hotline Internal Hotline 512 External Hotline 512 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Paging and Park Internal Page Group Numbers 0, 01~64 External Page Group Numbers 0, 1~8 External Speakers � CD-CP00-US( )-U10 � PGD(2)-U10 ADP 9 (1) (1~8) Park Group Numbers 1~64 Park Orbits 1~64 SMDR SMDR Ports 1~8 VRS/VM8000 InMail VRS/VM8000 InMail 1 VRS/VM8000 InMail Channels 16 (Note 1) VRS Attendant Messages 3 VRS Recordable Messages 100 VM8000 InMail Ports 8 (Note 1) VoIP ADA2 (Recording Jack) Adapters 240 PSA (Power Failure) Adapters 256 RTP Ports 0~65535 RTCP Ports 0~65535 DSP Resources 128 (Note 2) Note 1: The PZ-VM21 supports up to 16 ports and they are shared by the VM8000 InMaill and VRS. Note 2: The maximum number of VOIP DSP Resources depend on which PZ-IPLA is installed. Passwords Programming Passwords: Level 1 (MF) PCPro/WebPro User Name: 47544 necii Level 2 (IN) PCPro/WebPro User Name: 12345678 tech Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Introduction Level 3 (SA) PCPro/WebPro User Name: 0000 ADMIN1 Level 4 (SB) PCPro/WebPro User Name: 9999 ADMIN2 Programming Password Users 8 Footnotes Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the UNIVERGE SV8100 Features and Specifications Manual. Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Programming the UNIVERGE SV8100 2 Programming the UNIVERGE SV8100 SECTION 1 PROGRAMMING YOUR SYSTEM The information contained in this chapter provides the information necessary to properly program your UNIVERGE UNIVERGE SV8100 system. The programming blocks are organized into the following programming modes. Table 2-1 Programming Modes Program Number : Program Name Program 10 : System Configuration Setup Program 11 : System Numbering Program 12 : Night Mode Setup Program 13 : Abbreviated Dialing Program 14 : Trunk, Basic Setup Program 15 : Extension, Basic Setup Program 16 : Department Group Setup Program 20 : System Option Setup Program 21 : Outgoing Call Setup Program 22 : Incoming Call Setup Program 23 : Answer Features Setup Program 24 : Hold/Transfer Setup Program 25 : VRS/DISA Setup Program 26 : ARS Service Program 30 : DSS/DLS Console Setup Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Programming the UNIVERGE SV8100 Program 31 : Paging Setup Program 32 : Door Box and Sensor Setup Program 33 : CTA and ACI Setup Program 34 : Tie Line Setup Program 35 : SMDR Account Code Setup Program 40 : Voice Recording System Program 41 : ACD Setup Program 42 : Hotel Setup Program 44 : ARS/F-Route Setup Program 45 : Voice Mail Integration Program 47 : InMail Program 50 : Common Channel Interoffice Signaling Service (CCIS) Program 51 : NetLink Service Program 80 : Basic Hardware Setup for System Program 81 : Basic Hardware Setup for Trunk Program 82 : Basic Hardware Setup for Extension Program 84 : Hardware Setup for VoIP Program 90 : Maintenance Program Program 92 : Copy Program Table 2-1 Programming Modes (Continued) Program Number : Program Name Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 Description Use Program 10-01 : Time and Date to change the system Time and Date through system programming. Extension users can also dial Service Code 728 to change the time if allowed by an extension Class of Service. Conditions None Feature Cross Reference � Clock/Calendar Display Program 10 : System Configuration Setup 10-01 : Time and Date Level: SA Input Data Item No. Item Input Data Default Description 01 Year 00~99 No Setting Enter 2 digits for year (00~99). 02 Month 01~12 No Setting Enter 2 digits (01~12) for the month. 03 Day 01~31 No Setting Enter 2 digits (01~31) for the day. 04 Week 1~7 (Sun~Sat) No Setting Enter digit for the day of the week (1=Sunday, 7=Saturday). 05 Hour 00~23 No Setting Enter 2 digits for the hour (00~23). 06 Minute 00~59 No Setting Enter 2 digits for the minute (00~59). 07 Second 00~59 No Setting Enter 2 digits for the second (00~59). Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-02 : Location Setup to define the location of the installed system. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-02 : Location Setup Level: SA Input Data Item No. Item Input Data Default Description 01 Country Code Dial (up to four digits): 0~9, �, # 1 Enter the country code. 02 International Access Code Dial (up to four digits): 0~9, �, # No setting Enter the international access code. 03 Other Area Access Code Dial (up to two digits): 0~9, �, # 9 Enter the other area access code 04 Area Code Dial (up to six digits): 0~9, �, # No setting Enter the local area code. 05 Trunk Access Code Dial (up to eight digits): 0~9, �, # No setting Enter the trunk access code digits required to place an outgoing call. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-03 : ETU Setup to setup and confirm the Basic Configuration data for each blade. When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it or you may have to reseat the blade. � The items highlighted in gray are read only and cannot be changed. Input Data For CNF PKG Setup For DLCA PKG Setup Program 10 : System Configuration Setup 10-03 : ETU Setup Level: IN Physical Port Number 01~16 Item No. Item Input Data Default 01 Logical Port Number 0~256 0 Physical Port Number 01~16 Item No. Item Input Data Default 01 Terminal Type (B1) 0 = Not set 1 = Multiline Terminal 2 = SLT Adapter 3 = Bluetooth Cordless Handset 6 = PGD(2)-U10 ADP (Paging) 7 = PGD(2)-U10 ADP (Tone Ringer) 8 = PGD(2)-U10 ADP (Door Box) 9 = PGD(2)-U10 ADP (ACI) 10 = DSS Console 11 = --- Not Used --- 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup 02 Logical Port Number (B1) 0 = Not set 1 = Multiline Terminal (1~256) 2 = SLT Adapter (1~256) 6 = PGD(2)-U10 ADP (Paging) (1~8) 7 = PGD(2)-U10 ADP (for Tone Ringer) (1~8) 8 = PGD(2)-U10 ADP (for Door Box) (1~8) 9 = PGD(2)-U10 ADP (for ACI) (1~96) 10 = DSS (1~32) 11 = --- Not Used --- 0 03 --- Not Used --- 04 Optional Installed Unit 1 (Only applies to DTH/ DTR–style telephones) 0 = None 1 = APR Module 2 = APA Module 3 = ADA Module 4 = CTA/CTU Module 0 05 Optional Installed Unit 2 0 = None 1 = APR Module 2 = APA Module 3 = ADA Module 4 = CTA/CTU Module 0 B-Channel 2 Item No. Item Input Data Default 06 Terminal Type (B2) 0 = Not set 6 = PGD(2)-U10 ADP (Paging) 7 = PGD(2)-U10 ADP (Tone Ringer) 8 = PGD(2)-U10 ADP (Door Box) 9 = PGD(2)-U10 ADP (ACI) 12 = APR (B2 Mode) 0 07 Logical Port Number (B2) 0 = Not set 6 = PGD(2)-U10 ADP (Ext. Speaker) 7 = PGD(2)-U10 ADP (Paging/Tone Ringer) = (1~8) 8 = PGD(2)-U10 ADP (for Door Box) = (1~8) 9 = PGD(2)-U10 ADP (ACI) = (1~96) 12 = APR (for B2 mode) (193~512) 0 Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

For LCA PKG Setup For COTA Unit Setup 08 Multiline Telephone Type 0 = DT3** 1 = Dterm 8 2 = Dterm 7 0 09 Side Option Information 0 = No option 1 = 8LK Unit 2 = 16LK Unit 3 = 24ADM 0 10 Bottom Option Information (Only applies to DTL–style telephones) 0 = No option 1 = APR 2 = ADA 3 = BHA 0 11 Handset Option Information 0 = No option 1 = PSA/PSD 2 = Bluetooth Cordless Handset 0 Physical Port Number 01~16 Item No. Item Input Data Default 01 Logical Port Number 0~256 0 03 Transmit Gain Level (S-Level) 1~63 (-15.5 +15.5dB) 32 (0dB) 04 Receive Gain Level (R-Level) 1~63 (-15.5 +15.5dB) 32 (0dB) Physical Port Number 1~8 Item No. Item Input Data Default 01 Logical Port Number 0~200 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup For ODTA PKG Setup For DIOP PKG Setup Physical Port Number 01~04 Item No. Item Input Data Default 01 Logical Port Number 0~200 0 02 2/4 Wire 0 = 2 Wire 1 = 4 Wire 1 03 E&M Line Control Method 0 = TYPE I 1 = TYPE V 0 Physical Port Number 01~04 Item No. Item Input Data Default 01 LD/OPX Specification 0 = LD Trunk 1 = OPX 0 02 Logical Port Number 0 = 1~200 (LD Trunk) 1 = 1~256 (OPX) 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

For BRIA PKG Setup ISDN Line Number 01~04 Item No Item Input Data Default 01 ISDN Line Mode 0 = Not Used 1 = T-Point 1 02 Logical Port Number � The starting port number of a BRI line is displayed. Two logic ports are automatically assigned to a BRI line. 0 = Not Used 1 = For T-Bus (1~200) 0 03 Connection Type 0 = Point-to-Multipoint 1 = Point-to-Point 0 04 Layer 3 Timer Type � Each timer value of Layer 3 is set up for every type using Program 81-06 (T-Bus). 1~5 1 05 CLIP Information Announcement Based on this setting, the system includes a Presentation Allowed (1) or Presentation Restricted (0) in the Setup message to allow or deny the Calling Party Number. Program 15-01-04 must also be set to 1 if this option is enabled. 0 = Disable 1 = Enable 1 06 --- Not Used --- 07 --- Not Used --- 08 Dial Sending Mode ISDN Protocol definition 0 = Enblock Sending 1 = Overlap Sending 1 09 Dial Information Element ISDN Protocol definition [Only when Dialing Sending Mode (10-03-08) is set for 1 (Overlap Sending] 0 = Keypad Facility 1 = Called Party Number 0 10 Master/Slave System If set to 0, system is synchronized to network clock. If set to 1, system is not synchronized to the network clock. 0 = Slave System 1 = Master System 0 11 --- Not Used --- 14 --- Not Used --- 15 --- Not Used --- 17 ISDN Line Ringback Tone If Telco does not provide ringback tone, SV8100 can if set to 1:Enable. 0 = Disable 1 = Enable 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup 18 Type of Number ISDN Protocol definition 0 = Unknown 1 = International number 2 = National number 3 = Network specific number 4 = Subscriber number 5 = Abbreviated number 2 19 Numbering Plan Identification ISDN Protocol definition 0 = Unknown 1 = ISDN numbering plan 2 = Data numbering plan 3 = Telex numbering plan 4 = National standard numbering plan 5 = Private numbering plan 1 22 --- Not Used --- 23 Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight) 0 24 --- Not Used --- Item No Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

For PRTA PKG Setup ISDN Line Number 01~24 Item No. Item Input Data Default 01 --- Not Used --- 02 Logical Port Number � The start port number of a PRI line is displayed. 1 = for T-Bus 1~200 1 03 --- Not Used --- 04 Layer 3 Timer Type � Each timer value of Layer 3 is set up for each type in Program 81-06 (T-Bus) 1~5 1 05 CLIP Information Based on this setting, the system includes a Presentation Allowed (1) or Presentation Restricted (0) in the Setup message to allow or deny the Calling Party Number. Program 15-01-04 must also be set to 1 if this option is enabled. 0 = Disable 1 = Enable 1 06 Length of Cable 0 = Level 1 1 = Level 2 2 = Level 3 3 = Level 4 4 = Level 5 2 07 --- Not Used --- 08 Dial Sending Mode ISDN Protocol definition 0 = Enbloc Sending 1 = Overlap Sending 0 09 Dial Information Element ISDN Protocol definition (Only when Dialing Sending Mode (10-03-08) is set for 1 (Overlap Sending) 0 = Keypad Facility 1 = Called Party Number 0 10 --- Not Used --- 11 --- Not Used --- 12 --- Not Used --- Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup 13 Loss-Of-Signal Detection Limit If the transmit/receive voltage is less than the setting in 10-03-13, the system considers this as Loss-Of-Signal and the PRTA does not come up. Note that there are different values based on the setting in 10-03-12 for the PRI. 0 = Level 0 (lowest sensitivity) 1 = Level 1 2 = Level 2 3 = Level 3 4 = Level 4 5 = Level 5 6 = Level 6 7 = Level 7 (highest sensitivity) 2 14 --- Not Used --- 15 --- Not Used --- 16 --- Not Used --- 17 ISDN Ringback Tone If Telco does not provide ringback tone, SV8100 can if 10-03-17 is set to 1:Enable. 0 = Disable 1 = Enable 1 18 Type of Number ISDN Protocol definition. Select the number type for the ISDN circuit. 0 = Unknown 1 = International number 2 = National number 3 = Network Specific number 4 = Subscriber number 5 = Abbreviated number 2 19 Numbering Plan Identification ISDN Protocol definition. Select the Numbering Plan used for the ISDN circuit. 0 = Unknown 1 = ISDN numbering plan 2 = Data numbering plan 3 = Telex numbering plan 4 = National standard numbering plan 5 = Private numbering plan 1 20 Network Exchange Selection Select the ISDN protocol for the ISDN circuit. 0 = Standard (same as NI-2) 1 = reserved 2 = reserved 3 = DMS (A211) 4 = 5ESS 5 = DMS (A233) 6 = 4ESS 7 = NI-2 0 21 Number of Ports 0 = Auto 1 = 4 Ports 2 = 8 Ports 3 = 12 Ports 4 = 16 Ports 5 = 20 Ports 0 Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

For DTI (T1) PKG Setup 22 --- Not Used --- 23 Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight) 0 Physical Port Number 01~24 Item No. Item Input Data Default 01 Logical Port Number The start port number of a T1 line is displayed, and 24 logic ports are automatically assigned to a DTI (T1) line. 0~200 0 02 T1 Signal Format Selection 0 = D4 (12 Multi Frame) 1 = ESF (24 Multi Frame) 1 03 Zero Code Suppression 0 = B8ZS 1 = AMI/ZCS 0 04 Line Length Selection 0 = 0 feet ~ 133 feet 1 = 133 feet ~ 266 feet 2 = 266 feet ~ 399 feet 3 = 399 feet ~ 533 feet 4 = 533 feet ~ 655 feet 0 05 T1 Clock Source 0 = Internal 1 = External 1 06 Number of Ports 0 = Auto 1 = 4 Ports 2 = 8 Ports 3 = 12 Ports 4 = 16 Ports 5 = 20 Ports 0 07 Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight) 0 Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup For IPLA PKG Setup For VM00 PKG Setup For CCTA PKG Setup Physical Port Number 001~128 Item No. Item Input Data Default 01 Trunk Logical Port Number 0~200 0 02 Trunk Type 0 = H.323 1 = SIP 1 03 CCIS Trunk 0 = Not CCIS 1 = CCIS 0 Physical Port Number 01~16 Item No. Item Input Data Default 01 Logical Port Number 0~256 0 Physical Port Number 01~24 Item No. Item Input Data Default 01 Logical Port Number The start port number of a T1 line is displayed, and 24 logic ports are automatically assigned to a DTI (T1) line. 0~200 0 02 T1 Signal Format Selection 0 = D4 (12 Multi Frame) 1 = ESF (24 Multi Frame) 1 03 Zero Code Suppression 0 = B8ZS 1 = AMI/ZCS 0 04 Line Length Selection 0 = 0 feet ~ 133 feet 1 = 133 feet ~ 266 feet 2 = 266 feet ~ 399 feet 3 = 399 feet ~ 533 feet 4 = 533 feet ~ 655 feet 0 05 T1 Clock Source 0 = Internal 1 = External 1 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Conditions � When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it, or redefine the type manually. � The system must have a blade installed to view/change the options for that type of blade. Feature Cross Reference � Universal Slots 06 Number of Ports 0 = Auto 1 = 4 Ports 2 = 8 Ports 3 = 12 Ports 4 = 16 Ports 5 = 20 Ports 0 07 Straight/Cross Wiring 0 = Auto 1 = Manual (Cross) 2 = Manual (Straight) 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-04 : Music on Hold Setup to set the Music on Hold (MOH) source. For internal Music on Hold, the system can provide a service tone callers on hold or one of eleven synthesized selections. Program 10 : System Configuration Setup 10-04 : Music On Hold Setup Level: IN Input Data Item No. Item Input Data Default Description 01 Music on Hold Source Selection 0 = Internal MOH 1 = External MOH 2 = Service Tone 3 = VMDB 2 The Music on Hold (MOH) source can be internal (synthesized) or from a customer-provided music source. The customer-provided source can connect to a PGD(2)-U10 ADP or the connector on the side of the Base Cabinet MOH/ IN connection. Trunk MOH and Extension MOH music source use the same Music on Hold source. 02 Music on Hold Tone Selection [In case Item 1 is 0] 1 = Download File1 2 = Download File2 3 = Download File3 [In case Item 1 is 1, 2, or 3] 1~100 = VRS Message Number 1 03 Audio Gain Setup 1~63 (-15.5 ~ +15.5dB) 32 (0dB) Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Conditions None Feature Cross Reference � Analog Communications Interface (ACI) � Background Music � Music on Hold Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-05 : General Purpose Relay Setup to define which Relay circuits (5~8) on PGD(2)-U10 ADP are used for General Purpose Relay. Input Data Conditions None Feature Cross Reference � Analog Communications Interface (ACI) Program 10 : System Configuration Setup 10-05 : General Purpose Relay Setup Level: IN General Purpose Relay No. 1~8 Item No. Item Input Data Default 01 Slot No. Physical Port of DLCA Sensor Circuit No. Slot No: 0~24 DLCA Port: 0~16 Relay No: 0, 5~8 � After each entry, press the Transfer Key to advance to the next entry. 0 - 0 - 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-06 : ISDN - BRI Setup to configure the ISDN - BRI Terminal Endpoint Identifier (TEI), mode of operation, and Service Profile Identifier (SPID) number for each circuit B-Channels. Conditions None Feature Cross Reference � ISDN Compatibility Program 10 : System Configuration Setup 10-06 : ISDN-BRI Setup Level: IN Input Data SLOT Number 1 ~ 24 ISDN - BRI Circuit 1 ~ 4 Item No. Item Input Data Default 01 TEI Selection Selects the method the system uses when assigning Terminal Endpoint Identifier (TEI) values to BRI ports. 0 = Select by SPID number 1 = Select by Channel ID number 0 02 DID Mode 0 = Route by Called Party Number 1 = Route by Redirecting Number 0 03 SPID 1 Dial up to 20 digits No Setting 04 SPID 2 Dial up to 20 digits No Setting Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-08 : Pre-Ringing Setup to enable or disable pre-ringing for trunk calls. This sets how a trunk initially rings a telephone. With pre-ringing, a burst of ringing occurs as soon as the trunk LED flashes. The call then continues ringing with the normal ring cadence cycle. Without pre-ringing, the call starts ringing only when the normal ring cadence cycle occurs. This may cause a ring delay, depending on when call detection occurs in reference to the ring cycle. Conditions � Used with Analog Trunks only. Feature Cross Reference � Central Office Calls, Answering � Synchronous Ringing Program 10 : System Configuration Setup 10-08 : Pre-Ringing Setup Level: IN Input Data Item No. Description Input Data Default 01 Pre-Ringing 0 = No 1 = Yes 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-09 : DTMF and Dial Tone Circuit Setup to allocate the circuits on the CD-CP00-US for either DTMF receiving or dial tone detection. The CD-CP00-US has 32 circuits initially, and an addition 64 circuits are added when a PZ-BS10 is installed. These are used as follows: � Extension DTMF receiver for single line telephone � Trunk DTMF receiver for analog trunks, dial tone & busy tone detection for analog trunks Conditions None Feature Cross Reference � Caller ID � Central Office Calls, Placing � Direct Inward Dialing (DID) � Direct Inward System Access (DISA) � Tie Lines Program 10 : System Configuration Setup 10-09 : DTMF and Dial Tone Circuit Setup Level: IN Input Data Circuit/Resource Number 01~160 Item No. Input Data Default Setting 01 0 = Common Use 1 = Extension Only 2 = Trunk Only Circuit/Resource 01~08 = 1 (Extensions) Circuit/Resource 09~32 = 2 (Trunks) (Circuit/Resource 33~96 are not used.) Circuit/Resource 97~160 = 0 (Common) When PZ-BS10 is installed, 97~160 are available. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-12 : CD-CP00-US Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses. Caution! If any IP Address or NIC settings are changed, the system must be reset for the changes to take affect. Program 10 : System Configuration Setup 10-12 : CD-CP00-US Network Setup Level: SA Input Data Item No. Item Input Data Default Description 01 IP Address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.254.255.254 192.0.0.1 ~ 223.255.255.254 192.168.0.10 Set for CD-CP00-US. 02 Subnet Mask 128.0.0.0 240.0.0.0 254.0.0.0 255.192.0.0 255.248.0.0 255.255.0.0 255.255.224.0 255.255.252.0 255.255.255.128 255.255.255.240 255.255.255.254 192.0.0.0 248.0.0.0 255.0.0.0 255.224.0.0 255.252.0.0 255.255.128.0 255.255.240.0 255.255.254.0 255.255.255.192 255.255.255.248 255.255.255.255 224.0.0.0 252.0.0.0 255.128.0.0 255.240.0.0 255.254.0.0 255.255.192.0 255.255.248.0 255.255.255.0 255.255.255.224 255.255.255.252 255.255.255.0 The setting of Subnet Mask is invalid when all Host Addresses are 0. If the network section is: 0, 127, 128.0, 191.255, 192.0.0, 223.255.255 The setting of Subnet Mask is invalid. 03 Default Gateway 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.254.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 IP Address for Router. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

04 Time Zone 0~24 (0 = -12 Hours and 24 = +12 Hours) +7 (-5 hours) Determine the offset from Greenwich Mean Time (GMT) time. Then enter its respective value. For example, Eastern Time (US and Canada) has a GMT offset of -5. The program data would then be 7 (0= -12, 1= -11, 2= -10, 3= -9, 4= -8, 5= -7, 6= -6, 7= -5, ……24= +12) 05 NIC Interface 0 = Auto Detect 1 = 100Mbps, Full Duplex 2 = 100Mbps, Half Duplex 3 = 10Mbps, Full Duplex 4 = 10Mbps, Half Duplex 0 NIC Auto Negotiate (CD-CP00-US) 06 Network Address Port Translation (NAPT) Router Setup 0 = No (Disable) 1 = Yes (Enable) 0 If using an external NAPT Router or not. 07 NAPT Router IP Address (Default Gateway [WAN]) 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 Sets the IP address on the WAN side of router. 08 ICMP Redirect 0= (Enable) 1= (Disable) 0 When receiving ICMP redirect message, this determines if the IP Routing Table updates automatically or not. 09 IP Address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 172.16.0.10 Set for IPLA. Input Data (Continued) Item No. Item Input Data Default Description Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Conditions � The system must be reset for these changes to take affect. Feature Cross Reference � Voice Over Internet Protocol (VoIP) 10 Subnet Mask 128.0.0.0 192.0.0.0 224.0.0.0 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0 255.255.254.0 255.255.255.0 255.255.255.128 255.255.255.192 255.255.255.224 255.255.255.240 255.255.255.248 255.255.255.252 255.255.255.254 255.255.255.255 255.255.0.0 Set for IPLA. 11 NIC Setup 0 = Auto Detect 1 = 100Mbps, Full Duplex 2 = 100Mbps, Half Duplex 3 = 10Mbps, Full Duplex 4 = 10Mbps, Half Duplex 5 = 1 Gbps, Full Duplex 6 = 1 Gbps, Half Duplex 0 Set for IPLA. Input Data (Continued) Item No. Item Input Data Default Description Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-13 : In-DHCP Server Setup to setup the DHCP Server built into the CD-CP00-US blade. Conditions None Feature Cross Reference � Voice Over Internet Protocol (VoIP) Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: SA Input Data Item No. Item Input Data Default Description 01 DHCP Server Mode 0 = Disable 1 = Enable 0 Enable or disable the use of the built-in DHCP Server. 02 Lease Time Days 0~255 0 day Lease Time of the IP address to a client. Hour 0~23 0 hour � Pressing the Transfer Key increments to the next setting data. Minutes 1~59 30 minutes 05 Last DHCP Data 0 = Disable 1 = Enable 1 If 10-13-01 is enabled, this setting determines if DHCP resource is enabled or disabled. Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client. Conditions None Feature Cross Reference � Voice Over Internet Protocol (VoIP) Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: SA Item No. Item Input Data Default Related Program 01 The Range of the IP address to Lease. When Maximum has not been entered, the maximum value equals the minimum value. When Single is selected in 10-13-04, only 1 scope range can be entered. When Divide Same Network is selected in 10-13-04, a maximum of 10 scope ranges can be entered. Minimum: 1.0.0.1 ~ 126.255.255.254 128.1.0.1 ~ 191.254.255.254 192.0.1.1 ~ 223.255.254.254 172.16.0.100 Maximum: 1.0.0.1 ~ 126.255.255.254 128.1.0.1 ~ 191.254.255.254 192.0.1.1 ~ 223.255.254.254 172.16.5.254 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients. Conditions None Feature Cross Reference � Voice Over Internet Protocol (VoIP) Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: SA Input Data Client Number 1~512 Item No. Item Input Data Default 01 The IP address should be assigned out of the scope range set up in Program 10-14. MAC: 00-00-00-00-00-00 ~ FF-FF-FF-FF-FF-FF 00-00-00-00-00-00 1.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client. Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: SA Input Data Item No. Item Input Data Default 01 Router Set the Router IP address. Code number 0~255 3 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 02 DNS Server Set IP address of DNS Server. Code number 0~255 6 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 03 TFTP Server Set the name for the TFTP Server. Code number 0~255 66 (Fixed) Maximum 64 character strings No setting 05 MGC Code number 0~255 129 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 172.16.0.10 06 Client Host Name Set the Client Host Name. Code number 0~255 12 (Fixed) Maximum 64 character strings No setting 07 DNS Domain Name Set the DNS Domain Name. Code number 0~255 15 (Fixed) Maximum 20 character strings No setting Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

08 Download Protocol Set Download Protocol used for AutoConfig (for DT700 Series). Code number 0~255 43 (Fixed) Sub code number 163 1 = FTP 2 = HTTP 1 09 Encryption Information Set an Encryption Information used for AutoConfig (for DT700 series). Code number 0~255 43 (Fixed) Sub code number 164 Maximum 128 character strings No setting 10 FTP Server Address Set a FTP Server Address used for AutoConfig. Code number 0~255 43 (Fixed) Sub code number 141 IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 11 Config File Name Set a File Name used for AutoConfig. Code number 0~255 43 (Fixed) Sub code number 151 Maximum 15 character strings No setting 12 Vender Class ID Code number 0~255 60 (Fixed) Maximum 256 character strings NECDT700 13 SNMP Server Code number 0~255 69 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 14 POP3 Server Code number 0~255 70 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 16 SIP Server (IP Address) Code number 0~255 120 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 172.16.0.10 Input Data (Continued) Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup 17 SIP Server (Domain Name) Code number 0~255 120 (Fixed) Maximum 20 character strings No setting 18 FTP Server Code number 0~255 141 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 19 Config File Name Code number 0~255 151 (Fixed) Maximum 15 character strings No setting 20 LDS Server 1 Code number 0~255 162 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 21 LDS Server 2 Code number 0~255 162 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 22 LDS Server 3 Code number 0~255 162 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 23 LDS Server 4 Code number 0~255 162 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 24 Next Server IP Address IP address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 27 SIP Server Receive Port Code number 0~255 168 (Fixed) Port: 1~65535 5080 Input Data (Continued) Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Conditions None Feature Cross Reference � Voice Over Internet Protocol (VoIP) Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-17 : H.323 Gatekeeper Setup to set the H.323 Gatekeeper information. Conditions None Feature Cross Reference � IP Trunk – H.323 Program 10 : System Configuration Setup 10-17 : H.323 Gatekeeper Setup Level: SA Item Name Input Data Default 01 Gatekeeper Mode Set IP Address either automatically or manually if using an external Gatekeeper. 0 = No Gatekeeper 1 = Automatic 2 = Manual 0 02 Gatekeeper IP Address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 04 Preferred Gatekeeper When 10-17-01 is set to 1, this is used and sets the preferred ID of multiple Gatekeepers. Maximum 124 characters No setting Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-18 : H.323 Alias Address Setup to set the alias address registered to the outside H.323 Gatekeeper. Conditions None Feature Cross Reference � IP Trunk – H.323 Program 10 : System Configuration Setup 10-18 : H.323 Alias Address Setup Level: SA Input Data Number of Alias 1~6 Item Name Input Data Default 01 Alias Address Set the telephone number (Alias Address) to external gatekeeper. Dial up to 12 digits (0~9, �, #) No setting 02 Alias Address Type Set the Alias Address Type to external gatekeeper. 0 = E164 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIP blade. Conditions None Feature Cross Reference � None Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: SA Input Data Slot Number 1 Input Data DSP Resource Number 01~128 Input Data Item No. Item Input Data Default 01 VoIP DSP Resource Selection 0 = Common use for both IP extensions and trunks 1 = IP Extension 2 = SIP Trunk 3 = CCIS 4 = Use for NetLink 5 = Blocked Resource 1 = 1 Resource 2~128 = 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-20 : LAN Setup for External Equipment to define the TCP port/ address/etc. for communicating to external equipment. Program 10 : System Configuration Setup 10-20 : LAN Setup for External Equipment Level: IN Input Data Type of External Equipment 1 = CTI Server 2 = ACD MIS 3 = Not Used 4 = Networking System 5 = SMDR Output 6 = DIM Output 7 = Reserved 8 = Reserved 9 = 1st Party CTI 10 = ACD Agent Control 11 = O&M Server 12 = Traffic Report Output 13 = Room Data Output for Hotel Service Item No. Item Input Data Default 01 TCP Port 0~65535 External Device 1 (CTI Server) = 0 External Device 2 (ACD MIS) = 4000 External Device 5 (SMDR Output) = 0 External Device 6 (DIM Output) = 0 External Device 11 (O&M Server) = 8010 External Device 12 (Traffic Report Output) = 0 External Device 13 (Room Data Output for Hotel Service) = 0 03 Keep Alive Time 1~255 (sec) 30 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Conditions None Feature Cross Reference None Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-21 : CD-CP00-US Hardware Setup to set up various hardware, such as the baud rate of COM port and the switch for control on CD-CP00-US blade. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-21 : CD-CP00-US Hardware Setup Level: IN Input Data Item No. Item Input Data Default Related Program 04 External Source I/O Selection on CD-CP00-US Determines the external music source input/ output selection for CD-CP00-US CN8 and CN9. 0 = External MOH (CN8)/ External Speaker(CN9) 1 = BGM source (CN8)/ External Speaker(CN9) 2 = External MOH (CN8)/BGM source (CN9) � Relationships between CN number and Relay number are as follows: CN8 = Relay2 CN9 = Relay1 1 05 General Purpose Relay Switch Selection on CD-CP00-US 0 = Off 1 = Relay 1 on CD-CP00-US 2 = Relay 2 on CD-CP00-US 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-23 : SIP System Interconnection Setup to determine if the system is interconnected and define the IP address of another system, call control port number and alias address for SV8100 system interconnection. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-23 : SIP System Interconnection Setup Level: IN Input Data System Number 001~1000 Input Data Item No. Item Input Data Default 01 System Interconnection 0 = No (Disable) 1 = Yes (Enable) 0 02 IP Address 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 03 Call Procedure Port 1~65535 1720 04 Dial Number Up to 12 digits (0~9) None Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-24 : Daylight Savings Setup to set the options for daylight savings. As the telephone system is used globally, these settings define when the system should automatically adjust for daylight savings as it applies to the region in which the system is installed. Program 10 : System Configuration Setup 10-24 : Daylight Savings Setup Level: IN Input Data Item No. Item Input Data Default 01 Daylight Savings Mode Enable (1) or disable (0) the system ability to adjust the time for daylight savings/standard time. 0 = Disable 1 = Enable 1 02 Time for Daylight Savings Enter the time of day when the system should adjust for daylight savings time. 00:00~23:59 02:00 03 Start Month (Summer Time) Enter the month when the system should adjust the time for daylight savings time (01~12). 1~12 (Jan = 1, 2 = Feb, etc.) 3 04 Start of Week Enter the week of the month when the system should adjust the time for daylight savings time. The week will start on the day listed in 10-24-05. 0 = Last Week of Month 0~5 2 05 Start of Week Day Enter the day of the week when the system should adjust the time for daylight savings time (01 = Sunday, 02 = Monday, etc.). 1~7 (Sun = 1, Mon = 2, etc.) 1 06 End of Month Enter the month when the system should adjust the time for standard time (01~12). 1~12 (Jan = 1, 2 = Feb, etc.) 11 07 End of Week Enter the week of the month when the system should adjust the time for standard time. The week will start on the Day listed in 10-24-08. 0 = Last Week of Month 0~5 1 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Conditions None Feature Cross Reference � Clock/Calendar Display 08 End of Week Day Enter the day of the week when the system should adjust the time for daylight savings time (01 = Sunday, 02 = Monday, etc.). 1~7 (Sun = 1, Mon = 2, etc.) 1 Input Data (Continued) Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-25 : H.323 Gateway Prefix Setup to set the gateway prefix registered to the outside gatekeeper. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-25 : H.323 Gateway Prefix Setup Level: IN Input Data Item No. Item Input Data Default 01 Gateway Prefix Entry 0 = Off 1 = On 0 02 Gateway Prefix Value Up to 12 digits (0~9, �, #) No setting Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-26 : IP System Operation Setup to enable or disable the Peer to Peer feature for SIP MLT and SIP IP stations. Conditions � Disabling 10-26-01 will result in SIP MLT Station-to-SIP MLT Station calls utilizing a DSP resource. � SIP-to-SIP MLT Station does not support Peer to Peer function and will result in utilizing a DSP resource. � Disabling 10-26-03 will result in SIP IP Station-to-SIP IP Station calls utilizing a DSP resource. Feature Cross Reference None Program 10 : System Configuration Setup 10-26 : IP System Operation Setup Level: IN Input Data Item No. Item Input Data Default 01 Peer to Peer Mode 0 = Off 1 = On 1 02 RTP Forwarding Mode 0 = Disable 1 = Enable 0 03 SIP Peer to Peer Mode 0 = Off 1 = On 1 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-28 : SIP System Information Setup to set up basic SIP trunking. Program 10 : System Configuration Setup 10-28 : SIP System Information Setup Level: IN Input Data Item No. Item Input Data Default 01 Domain Name This sets the domain name of the SIP-URL. Up to 64 Characters (ex.:[email protected]) None 02 Host Name This sets the host name of the SIP-URL. Up to 48 Characters (ex.:[email protected]) None 03 Transport Protocol This sets the protocol for the connection. 0 = UDP 1 = TCP 0 04 UserID User ID in the SIP Invite Setup message. It is also used for outbound caller ID information if no information is assigned in commands 21-17, 21-19, 15-16, 14-12, and 10-36. A call can not be completed across the span if there is no outbound CID info at all. The reason for this is: the “from” and “display” portion of the invite message would be blank, and it would not know where the call originated from. Up to 32 Characters When assigning the User ID, the ID may contain only alpha characters. (A space and/or special characters are not allowed in the User ID field). (ex.:[email protected]) None Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Conditions None Feature Cross Reference None 05 Domain Assignment If the information from Telco was a domain name ([email protected]) then set to domain. If the information for Telco was a IP address then set to IP Address. 0 = IP Address 1 = Domain Name 0 06 IP Trunk Port Binding Trunk port binding is only used for SIP trunks to the provider in “Non- Registration Mode only”. When this is disabled, an inbound call comes in and follows your DID routing but it comes in on the first available trunk. When enabled, the inbound call comes in and follows your normal DID routing but maps to that specified trunk. If that trunk is busy, we will send back a busy unless you build a hunt group. To build the hunt group, it references command 14-12-02 (pilot register ID). This then points you to command 10-36- 02. All the numbers with the same pilot would be in the same hunt group. 0 = Disable 1 = Enable 0 Input Data Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-29 : SIP Server Information Setup to define the SIP Proxy setup for outbound/inbound. The 10-29 commands are not used in non-registration mode. � If entries are made in Program 10-29-xx for a SIP Server and the SIP Server is then removed or not used, the entries in Program 10-29-xx must be set back to their default settings. Even if 10-29-01 is set to 0 (off), the SV8100 still checks the settings in the remaining 10-29 programs. Program 10 : System Configuration Setup 10-29 : SIP Server Information Setup Level: IN Input Data Item No. Item Input Data Default 01 Default Proxy (Outbound) This sets whether the SIP message is always sent through the Default Proxy. 0 = Off 1 = On 0 02 Default Proxy (Inbound) Need to be registered in registration mode. This sets whether the SIP message is always received through the Default Proxy. 0 = Off 1 = On 0 03 Default Proxy IP Address This is optional and used if the provider gives you a proxy address that is different than the registration address. If the provider is using domain names instead of IP addresses, leave this at default. 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup 04 Default Proxy Port Number The port number of the Default Proxy is set. 0 ~ 65535 5060 05 Registrar Mode The mode registered in the registration server is set. 0 = None 1 = Manual 0 06 Registrar IP Address IP address of the SIP registration server is set. 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 07 Registrar Port Number The port number of the SIP registration server is set. 0 ~ 65535 5060 08 DNS Server Mode This setting determines if the DNS server is used. 0 = Off 1 = On 0 09 DNS Server IP Address If 10-29-08 is 1, this is effective. This sets the IP address of the DNS server. 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.255.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 10 DNS Port Number If 10-29-08 is 1, this is effective. This sets the port number of the DNS server. 0 ~ 65535 53 11 Registrar Domain Name This sets the domain name of the registration server. Up to 128 Characters None 12 Domain Name This specifies the domain name of the SIP server. Up to 64 Characters None 13 Proxy Host Name This specifies the host name of the SIP server. Up to 48 Characters None Input Data Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Conditions None Feature Cross Reference None 14 SIP Carrier Choice This selects the carrier type of the SIP server. 0 ~ 7 0 = Standard 1 = Carrier A 2 = Carrier B 3 = Carrier C 4 = Carrier D 5 = Carrier E 6 = Carrier F 7 = Carrier G 0 15 Registration Expiry (Expire) Time This sets the expiration time when the SIP trunk registers to the Sip server. When half the time set here passes, the registration update is automatically done. 120 ~ 65535 seconds 3600 17 DNS Source Port (10-29-08 must be On) This sets the DNS source port number. 0~65535 53 Input Data Item No. Item Input Data Default Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-30 : SIP Authentication Information Setup to set the authentication options for SIP trunks. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-30 : SIP Authentication Information Setup Level: IN Input Data Item No. Item Input Data Default 02 User Name This sets the user name of the SIP trunk. Up to 64 Characters None 03 Password This sets the SIP trunk password. Up to 32 Characters None 04 Authentication Trial This is how many times it will try an authenticate before timing out and not registering. 0 ~ 9 1 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-33 : SIP Registrar/Proxy Information Basic Setup to set the registrar/proxy options for SIP extensions. Program 10 : System Configuration Setup 10-33 : SIP Registrar/Proxy Information Basic Setup Level: IN Input Data Item No. Item Input Data Default 01 Registration Expire Time After this timer expires, the UA’s are forced to reregister with the CPU. This allows the CPU to keep a current location of the entire end UA’s. 60 ~ 65535 3600 02 Authentication Mode Check here if a password is desired for the IP SIP phones to register. When checked, 15-05-16 must have a password entered and also the SIP phone must have the same password. When using Authentication, the station number is the authorization name. 0 = Disable 1 = Enable 0 03 Registrar/Proxy Domain Name This sets the domain name of the SIP proxy. Up to 64 Characters None Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Conditions None Feature Cross Reference None 04 Registrar/Proxy Host Name This sets the domain name of the SIP proxy. Up to 48 Characters None Input Data Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-36 : SIP Trunk Registration Information Setup to set the SIP trunk registration information. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-36 : SIP Trunk Registration Information Setup Level: IN Input Data Register ID 1~31 Input Data Item No. Item Input Data Default 01 Registration This setting determines if the SIP trunk information is registered. 0 = Disable 1 = Enable 0 02 User ID This sets the SIP trunk User ID. Up to 32 Characters None 03 Authentication User ID This sets the SIP trunk Authentication User ID. Up to 64 Characters None 04 Authentication Password This sets the SIP trunk authentication password. Up to 32 Characters None Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-37 : UPnP Setup to set the UPnP (Universal Plug and Play) options for SIP trunks. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-37 : UPnP Setup Level: IN Input Data Item No. Item Input Data Default 01 UPnP Mode Router must support UPnP. 0 = Disable 1 = Enable 0 02 Retry Time 0,60 ~ 3600 (1~59 cannot be input) 60 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-38 : BGM Resource Setup to configure the Background Music Source input. Conditions None Feature Cross Reference � Analog Communications Interface (ACI) � Background Music Program 10 : System Configuration Setup 10-38 : BGM Resource Setup Level: IN Input Data Ite m No. Item Input Data Default Related Program 01 BGM Resource Type 0 = CD-CP00-US (MOH/IN) 1 = ACI Port 0 02 ACI Port Number for BGM Source (only used if 10-38-01 is set to 1) 0 ~ 96 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-39 : Fractional Setup to enable or disable the ability to use fractional T1 or PRI. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-39 : Fractional Setup Level: IN Input Data Item No. Item Input Data Default 01 Fractional 0 = Disable 1 = Enable 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-40 : IP Trunk Availability to enable or disable the ability to use SIP trunks and assign the number of ports if IP Trunk is enabled. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-40 : IP Trunk Availability Level: IN Input Data Slot Number 1 Input Data Item No. Item Input Data Default 01 IP Trunk Availability 0 = Disable 1 = Enable 0 02 Number of Ports 0~128 0 04 Number of IP CCIS Ports 0~128 0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-42 : Virtual Loop Back Port Setting to set the data for the Virtual Loop Back Port. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-42 : Virtual Loop Back Port Setting Level: IN Input Data Item No. Item Input Data Default 01 Number of Loop Back Ports 0~30 (0 = No setting) 0 02 Logical Trunk Port Number 0~168 0 03 Logical Station Port Number 0~480 0 04 Layer 3 Timer Type 1~5 1 05 Calling Party Number 0 = No 1 = Yes 1 06 --- Not Used --- 07 --- Not Used --- Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-45 : IP Routing Table Setup to set up the IP Routing Table. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-45 : IP Routing Table Setup Level: IN Input Data Routing Table Number 001~100 Input Data Item No. Item Input Data Default 01 Network Address 0.0.0.0 ~ 126.255.255.254 128.0.0.0 ~ 191.254.255.254 192.0.0.0 ~ 223.255.255.254 0.0.0.0 02 Subnet Mask 128.0.0.0 240.0.0.0 254.0.0.0 255.192.0.0 255.248.0.0 255.255.0.0 255.255.224.0 255.255.252.0 255.255.255.128 255.255.255.240 255.255.255.254 192.0.0.0 248.0.0.0 255.0.0.0 255.224.0.0 255.252.0.0 255.255.128.0 255.255.240.0 255.255.254.0 255.255.255.192 255.255.255.248 255.255.255.255 224.0.0.0 252.0.0.0 255.128.0.0 255.240.0.0 255.254.0.0 255.255.192.0 255.255.248.0 255.255.255.0 255.255.255.224 255.255.255.252 0.0.0.0 03 Default Gateway 0.0.0.0 ~ 126.255.255.254 128.0.0.1 ~ 191.254.255.254 192.0.0.1 ~ 223.255.255.254 0.0.0.0 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-46 : DT700 Server Information Setup to setup the information of SIP Multiline (DT700 series) Server. Program 10 : System Configuration Setup 10-46 : DT700 Server Information Setup Level: IN Input Data Item No. Item Input Data Default Related Program 01 Register Mode 0 = Normal mode: When the phone boots up it will report the ext. assigned in the phone or choose the next available extension in the system. No password is required. 1= Auto: If set to Auto then the SIP user name and password must be entered into the actual IP phone. These settings must match 84-22/ 15-05-27, or the phone will not come on-line. 2 = Manual: When the phone boots up it will prompt user to enter a user id and password before logging in. It checks this user id/password against 84-22/15-05-27. If there is no match, the phone will not come on- line. 0 = Normal 1 = Auto 2 = Manual 0 04 Server Name Assign the Server name to be used in the SIP URL. Up to 32 characters sipphd Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Conditions None Feature Cross Reference None 06 Register Port Assign the port number in which the SIP messages are sent to on the IPLA. This same port number must be assigned in the SIP Multiline terminals. If this command is changed, it requires a CPU reset. 0~65535 5080 07 Encryption Mode 0 = Off 1 = On 0 08 Encryption Type 0 = Mode1 0 09 One Time Password Up to 10 characters (0~9, �, #) None 10-46-07 10 Start Port 1~512 1 10-46-01 11 Multicast IP Address This sets the Multicast IP address so that two or more main devices don’t overlap on the same network, or if Multicast is used by other IP services. 224.0.0.0~ 239.255.255.255 224.0.0.10 12 Multicast Port 0~65535 30000 Input Data Item No. Item Input Data Default Related Program Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-47 : Terminal License Server Information Setup to setup the information of Terminal License Server. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-47 : Terminal License Server Information Setup Level: IN Input Data Item No. Item Input Data Default Description 01 Register Port of TCP I/F 0~65535 6080 02 TCP Keep Alive Time 1~255 seconds 5 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-48 : License Activation to turn on the license issued from the license server. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-48 : License Activation Level: IN Input Data Item No. Item Input Data Default 01 Software Key Code 20-digit character None 02 Activation Code 8-digit hexadecimal number None 03 Feature Code 7-digit number None Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Description Use Program 10-49 : License File Activation to enable the command to save the license file via USB memory which is issued from the license server. Conditions None Feature Cross Reference None Program 10 : System Configuration Setup 10-49 : License File Activation Level: IN Input Data Item No. Item Input Data 01 Save License File on USB Drive Dial 1 + TRF (Press TRF to cancel) Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Description Use Program 10-50 : License Information to confirm license information that is stored in a system. Program 10 : System Configuration Setup 10-50 : License Information Level: IN Input Data Item No. Item Read Data 01 License Name None 02 License Quantity 0~32767 03 Free License Quantity 0~32767 04 Free License Remaining Days 0~9999 Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Refer to the following table to assist with licensing information. Table 2-2 License Information License Code License Name Reset Required Min Max Note 0001 712 Port Yes On/Off 0002 NetLink Yes 1 49 0007 Hotel/Motel (PMS) Yes On/Off 0008 SMDR On/Off 0009 Remote Upgrade Yes On USB Drive required to load software 0014 256 Port Yes On/Off 0021 Main S/W Version Yes 1 16 0111 1stPartyCTI Ether 1 128 0112 3rdPartyCTI Clien Yes On/Off 0123 OAI Interface On/Off 1001 VRS 1 16 1002 InMail 1 8 1011 InMail Multi Lan 1 20 1401 UMS Port 1 16 1402 UMS Fax Port 1 4 1403 UMS TTS Port 1 6 1404 UMS Client 1 512 1406 UMS Multi Languag 1 25 1407 UMS Hosp. and PMS On/Off 1408 UMS Hosp. Languag 1 10 1409 UMS Amis/ Plus Net On/Off 1410 UMS TTS Language 1 10 2001 ACD On/Off 2102 ACD-MIS Basic On/Off Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

2103 ACD-MIS Add.Monit 1 4 2104 ACD-MIS Agent 1 197 2105 ACD-MIS XML Manag 1 200 3000 CA-Basic On/Off 3001 CA-256 Station On/Off 3002 CA-Up 20 to 256 On/Off 3003 CA-Network Client 1 999 3004 CA- AddRemote Site 1 999 3005 CA- RemoteSiteSo ft 1 999 3006 CA-Traffic Analys On/Off 3007 CA-PMS Intergratio On/Off 3008 CA-Web Reporting On/Off 3009 CA-IPKII CA Migra On/Off 3010 CA-IPKII CESMigra On/Off 3013 CA-Add Stations 1 256 5001 IP Trunk 1 128 Limited by IPL Channels 5101 IP Terminal Basic 1 512 Limited by IPL Channels 5111 IP Terminal Advan 1 512 Limited by IPL Channels 5131 IP Megaco Migrati On/Off 5301 SoftPhone 1 128 Table 2-2 License Information (Continued) License Code License Name Reset Required Min Max Note Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca

Program 10 : System Configuration Setup Conditions � Confirm license by entering Feature Code No. (0~9999) Feature Cross Reference None 5303 SoftPhone Enhance 1 128 5304 Attendant 1 128 5305 Assistant 1 128 6000 PVA-CONF Port 1 16 6101 PVA-IVR Port 1 16 Table 2-2 License Information (Continued) License Code License Name Reset Required Min Max Note Digitcom Canada Inc. Need Support? Call 1-866-667-8357 Visit us at: www.digitcom.ca