Nextel iDEN i1000plus Operation & User’s Manual

i1000plus Phone User’s Guide @NTN9761A@ NTN9761-B (refresh)

i Introduction ............................................................................... 1 Welcome to Nextel® .......................................................................... 1 Customer Care................................................................................... 2 Ordering Information .......................................................................... 3 Driving Safety Tips............................................................................. 4 Getting Started .......................................................................... 7 i1000plus Phone Features ............................................................... 8 Batteries............................................................................................. 9 Turning Your i1000plus Phone On/Off............................................. 11 Enabling Security ............................................................................. 12 Receiving Over-the-Air Programming .............................................. 12 Your Nextel Phone Status................................................................ 13 Display Icons.................................................................................... 14 Modes and Menus ........................................................................... 15 Quick Guide to i1000plus Phone Functions..................................... 17 Creating, Editing and Using Stored Lists .................................................................. 21 Phone Programming ........................................................................ 22 Storing Names and Numbers .................................................... 22 Pause Digit Entry ....................................................................... 24 Editing Stored List Entries ......................................................... 25 Address Book................................................................................... 26 iDEN Organizer................................................................................ 27 Phone Mode ........................................................................... 29 Digital Cellular.................................................................................. 29 Making Phone Calls ................................................................... 30 Direct Dial .......................................................................... 30

Last Number Redial .............................................................. 32 Emergency Calling................................................................ 32 Special Dialing Codes........................................................... 33 Hands-Free Speakerphone................................................... 33 Mute ...................................................................................... 34 Placing International Phone Calls .............................................. 35 Plus Dialing ........................................................................... 35 Country-to-Country (Using Plus Dialing)............................... 35 Country-to-Country (Using Direct Dial) ................................. 36 Within-Country ...................................................................... 36 Receiving a Phone Call ............................................................. 36 Missed Call Indicator............................................................. 37 Retrieving a List of Missed Calls........................................... 37 Last 10 Numbers Received/Sent Calls List ............................... 37 Quickstore of Phone Numbers.............................................. 38 Reviewing/Storing/Dialing Received Calls ............................ 38 Reviewing/Storing/Dialing Sent Calls.................................... 38 Ending a Phone Call .................................................................. 39 Standard Features ..................................................................... 39 Call Hold ............................................................................... 40 Call Forwarding..................................................................... 40 Call Waiting........................................................................... 43 Three-Way Calling ................................................................ 44 Additional Phone Services ......................................................... 45 Alternate Line Service........................................................... 45 Call Restrictions .................................................................... 47 Caller ID ................................................................................ 47 Nextel 411............................................................................. 48 Nextel Voice Mail Service ................................................................ 50 Setting Up Your Voice Mail Box ................................................. 50 Receiving Voice Mail Messages ................................................ 51 Using Voice Mail ........................................................................ 52 Advanced Voice Mail Features .................................................. 58 Voice Mail Tree .......................................................................... 68

iii Messaging Services......................................................................... 69 Nextel Two-Way Messaging ...................................................... 69 Text and Numeric Messaging .................................................... 70 Using Your Phone as a Modem ....................................................... 74 Private/Group Mode ............................................................... 75 Nextel Direct Connect ®................................................................................................................................................ 75 Displaying Your Private ID ............................................................... 76 Using the Private/Group Speaker .................................................... 76 Placing Private Calls ........................................................................ 77 Receiving Private Calls .................................................................... 78 Quickstore of Private IDs ................................................................. 79 Sending a Call Alert ......................................................................... 79 Receiving/Responding to a Call Alert............................................... 80 Call Alert Queuing............................................................................ 80 Group Call........................................................................................ 81 Group-Silent Programming .............................................................. 84 Net Mode ................................................................................. 87 Nextel Online Navigation Keys......................................................... 87 Starting the Microbrowser ................................................................ 88 Customizing the i1000plus Phone ........................................ 91 Changing the Display Language...................................................... 91 Setting the Time and Date Format................................................... 92 Backlight Timer ................................................................................ 93 Keypad Silence ................................................................................ 94 Setting the Ringer Volume .............................................................. 94 Selecting a Ring Style...................................................................... 95 Setting the VibraCall ® Alert Feature ................................................. 95 Selecting a Call Alert Style............................................................... 98 Programming Menu.......................................................................... 98

Batteries......................................................................................... 105 Travel Chargers ............................................................................. 108 Other Important Information ................................................ 111 Nextel Customer Care.................................................................... 111 Understanding Status Messages ................................................... 112 Nextel Terms and Conditions of Service........................................ 115 Safety and General Information ..................................................... 121 Limited Warranty Motorola Communication Products.................... 130 Patent and Trademark Information ................................................ 138 Index ...................................................................................... 139

® Thank you for choosing Nextel as your wireless communications provider. Your i1000plus phone enables you to enjoy clear connections through Nextel’s All Digital National Network. In addition, with Nextel Worldwide SM Service, you can use your i1000plus phone to roam internationally in select cities using other iDEN ® networks. This guide contains all the information you need to take full advantage of your Nextel service and i1000plus phone, including: Quick Guide to i1000plus Phone Functions—Enables experienced digital cellular phone and two-way radio users to get started right away! Page 17 Digital Cellular Calling—Digital Cellular Calling includes features such as Call Hold, Call Forwarding, Call Waiting, and Three-Way Calling. Find out more about placing calls in this section. Page 29 International Roaming—Enables you to make phone calls, check Voice mail, and more while traveling in selected cities internationally. Page 35 Additional Phone Services—Includes Alternate Line Service, Call Restrictions, Caller ID, and Nextel 411. Find out more in this section. Page 45 Voice Mail—Takes messages 24 hours a day and includes Message Forwarding, Automatic Playback and more. Read more about Voice Mail in this section. Page 50

radio user? Turn to the Getting Started section beginning on page 7. This section might be all you need to get started. Customer Care For domestic customer care issues including billing issues, general service needs, or to order additional services, contact Nextel Customer Care. Visit nextel.com for a variety of Customer Care services: Text and Numeric Messaging—Lets you receive numeric messages and important, short messages right over the phone. Learn more about Messaging in this section. Page 70 Nextel Direct Connect ®—An innovative feature for communicating instantly with one or more co-workers at a fraction of the cost of cellular. Read more about Nextel Direct Connect in this section. Page 75 Nextel Online® – Use the Net feature with the built-in microbrowser to access Nextel’s Online services. It offers a suite of Nextel wireless data products and Internet applications that provide quick access to the information you need to get business done. Page 87 Programming—You can customize your i1000plus phone and make it behave the way you want it to. Learn how in this section. Page 98 Other Nextel Advantages—In addition to all of the previously mentioned benefits, there’s more... Nextel features also include the following: • The guaranteed All-Digital Nextel National Network • No roaming fees while traveling throughout the U.S. • Flat-rate long distance pricing to anywhere in the continental U.S. • No landline connection charges

Nextel services. View and download user’s guides, try out our interactive virtual product and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, upgrade phone software, send a message and more. • For self-service on your Nextel account, click on My Account to view your account, pay your bill, add phones to your account, reset your Voice Mail password, add Nextel Online ® services and more. • For online assistance, click on Contact Us to send us an email request. Our representatives are committed to assisting you. Every effort will be made to address your questions or concerns within 24 hours. Contact us to add Nextel Online and other services, change rate plans, inquire on your bill and more. Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone. To complement the i1000plus phone and Nextel Worldwide Service, Nextel has also launched International Roaming Customer Care support. When traveling outside of the U.S. and Canada, call +1 (360) 662-5202 for your Customer Care Service needs. This Customer Care number will be toll-free from your Nextel handset both domestically and internationally. International and domestic coverage, rates and other information are also available at nextel.com. Ordering Information Nextel Business Networks SM allow you to communicate with individuals outside as well as inside your company. These Networks link Nextel customers in similar industries or geographies. So, if you need to reach a client, vendor, or contractor instantly, work smarter by joining the Nextel Business Networks. Call 1-888-NEXTEL2 (1-888-639-8352). Various accessories are available for use with your i1000plus phone, including a Hands-Free Car Kit, Carry Holster, Audio Adapter, and Vehicle Battery Charger. To order accessories or an accessories catalog,

SM Accessories at 1-800-914- 3240. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel Store. For information on retail store locations, go to nextel.com. Contact Nextel Customer Care to order any of the services discussed in this guide, including Nextel Online, Direct Connect, Additional Phone Services, Voice Mail, Nextel Mobile Messaging and much more! For information on Direct Protect SM Insurance protection for your Nextel phone and more, call 1-888-352-9182 or contact your Nextel Authorized Representative. Visit us at nextel.com to learn more about Nextel products and services! Driving Safety Tips NOTE: For safety and legal reasons (in many countries), do not use your phone while driving. Check and follow the local laws regarding the use of mobile phones while driving. Your wireless phone is a great safety tool. You can instantly call for help in emergencies or alert your next appointment that you’re running late. Please follow these tips for using your wireless phone when you’re behind the wheel. 1. Give driving your full attention. Don’t let anything interfere with your concentration. 2. Assess road conditions before making or taking a call. 3. Let voice mail pick up when its inconvenient or unsafe to answer the phone. 4. Program your most frequently dialed numbers into your phone for speed dialing. When dialing manually without the Turbo Dial ® one- touch dialing feature, dial only when your vehicle is stopped — or have a passenger dial for you. 5. Position your phone where it is easy to see and reach. 6. Keep your eyes on the road. Never take notes while driving.

5 7. Consider using a hands-free speakerphone or hands-free accessory which allows you to keep both hands on the wheel when speaking. 8. Use your phone’s Internet capabilities before you drive. Nextel Online services are not designed to be used while driving. 9. Be a Good Samaritan. Dial 9-1-1 in emergencies to report accidents, impaired or aggressive drivers, crimes, or fires. It’s a free call. Know your phone number so emergency services personnel can call you back if necessary

i1000plus phone. This section also includes a Quick Guide portion so experienced digital cellular phone and two-way radio users can get started right away. About This Section This section includes instructions for the following tasks: i1000plus Phone Features Page 8 Batteries: Attaching, Detaching, and Charging Page 9 Turning Your i1000plus Phone On/Off Page 11 Enabling Security Page 12 Receiving Over-the-Air Programming Page 12 Your Nextel Phone Status Page 13 Display Icons Page 14 Modes and Menus Page 15 Quick Guide to Using i1000plus Phone Functions Page 17

NOTE: The display backlight is activated by pressing any key or button. Antenna Volume/List Control Buttons Nextel Direct Connect® Push-To-Talk (PTT) Button Closed Cover BOTTOM VIEW Accessory and Data Cable Connector CLOSED FRONT VIEW OPEN FRONT VIEW TOP VIEW Earpiece Cover Open Alphanumeric Display Home Key Next Word/International Plus Dialing Key Back Key/Pause Dialing Punctuation Key Mode Key Option Keys Scroll Key Menu Key Send/End Key Status Light LED Speaker/Back/ Home Button Option Keys Alphanumeric Display Speaker and Microphone On/Off Button Speaker and Microphone

After attaching the battery, you must charge it before you use it for the first time. See “Charging Lithium Ion Batteries” on page 105 to learn the appropriate charging times for your phone’s battery. After the initial charging, the battery can be charged more quickly. Remove the battery from the protective case provided in the original packaging. When the battery is not attached to the phone, store it in this case. Attaching the Battery Detaching the Battery 1 Insert the top of the battery into the top of the battery area (located on the back of the phone) as shown in the picture. 2 Press down on the battery until you hear a click. 1 If the phone is turned on, press f until the message Powering Off displays. 2 Press the latch on the battery cover upward and pull the battery outward and away from the phone. Latch Standard Battery 900 mAh Slim Battery 500 mAh

NOTE: Before you use the battery for the first time, charge it for at least three hours. After the initial charging, the battery can be charged more quickly. NOTE: The battery can be charged with the phone either turned on or off. For best results, charge it with the phone turned off. 1 Make sure your i1000plus phone is facing you. 2 With the logo on the accessory connector facing you, plug the accessory connector into the bot- tom of the i1000plus phone. 3 Flip open the prongs and plug the charger into an AC outlet. 4 To disconnect the Travel Charger, squeeze the side tabs of the accessory connector and pull out. Charger (Plug into AC outlet) Accessory Connector (Connect to i1000plus phone)

11 Battery Charging Status The battery strength indicator icon, found on your phone’s display screen, shows the charge amount remaining in the battery. A short, chirp-like sound indicates a low battery. The icon flashes when you have 5 minutes of talk time remaining. Turning Your i1000plus Phone On/Off NOTE: To register for the first time on the Nextel National Network, you must turn on your i1000plus phone in your local calling area. Phone On If your display reads No Service or doesn’t change to the Phone Ready screen when you turn on your phone, and you know you are in a Nextel Icon Flashes Icon Displays Icon Displays Icon Displays Icon Displays Charge Strength Low Battery 0-30% 31-60% 61-90% 91-100% Fully Charged 1 For optimal signal strength, extend the antenna. 2 Press and hold f. As your phone connects to the Nextel National Network, you will see a Welcome to Nextel message and a connecting message. When Phone Ready appears on the display, you are ready to use your i1000plus phone! a j b Phone Ready Nextel 10:25a 03/12 Name Mail

coverage areas, visit nextel.com. Phone Off Enabling Security You must enable security the first time you power on your phone or within 20 days of first activation of your phone. Receiving Over-the-Air Programming If you have been set up to receive over-the-air programming (OARSS), you will receive your Private ID and Talkgroup lists for Direct Connect use, your Personal Telephone Number and the Nextel Customer Care number via a Net Mail message. 1 Press and hold f until you see the message Powering Off. 2 Push in the antenna. 1 Turn your phone on. 2 Press m until you see Net Ready. 3 Press P under “Ok”. A series of screens displays. 4 You are prompted to enable security. Press P under “Yes”. If you subscribe to a Nextel Online SM Service Plan, your home page displays. 5 Press m to return to Phone, Private or Group mode.

13 In order to receive your programming, you must have enabled security (see “Enabling Security” on page 12). Within 24 hours of enabling security, you will receive a Net Mail message containing your lists. Follow the instructions to accept your phone programming: Your Nextel Phone Status Your i1000plus phone has a Status Light indicator. The Status Light shows you the status of your connection (see “i1000plus Phone Features” on page 8). 1 You will receive a Net Mail alert with the message New Net Mail – Receive Programming. 2 Press P under “Now” or “View”. 3 You are prompted to accept changes to your phone’s lists. Press P under “OK”. 4 A confirmation screen displays. Press P under “OK”. 5 Press m to return to Phone, Private, or Group mode. Status Light Indicator Nextel Phone Status Flashing Red Signing on to the network—Please Wait. Solid Red No service or out of coverage area. If you are in a coverage area, keep your phone on and it will attempt to connect every two minutes. If you cannot connect after 15 minutes or more, contact Nextel Customer Care.

display: Flashing Green In service/Ready to use. NOTE: Nextel Direct Connect calls are only available in your home calling area. Solid Green In use. a Signal Strength Indicator: Shows the signal strength. Six bars indicate the strongest signal. Calls and messages cannot be sent or received when there is no signal. b Battery Strength Indicator: Shows the remaining charge in your battery. g Voice Mail Indicator: When flashing, indicates that you have new, unheard messages. Otherwise, indicates that you have messages in your Voice Mail box. c New Message Mail Flashing Indicator: Indicates that you have incoming message mail. u Unread Message Mail Indicator: Indicates that you have unread message mail. Status Light Indicator Nextel Phone Status

15 Modes and Menus When you first turn on your phone, the display defaults to Phone mode. However, your i1000plus phone operates in four different modes. To switch between modes: • With the cover closed, press P under “Mode.” Or, • Open the cover and press m. q VibraCall ® Alert Indicator: Indicates that the Vibrate All option is turned on. Your i1000plus phone will vibrate instead of emitting ring tones. ji Active Line Indicator: Indicates the active phone line (1 or 2). z Call Forward Indicator: Indicates that incoming phone calls for a specified line have been forwarded (1, 2, or both). p Private/Group Speaker Indicator: Indicates that the Private/Group speaker is off. You will hear Nextel Direct Connect calls through the earpiece. ,./ More Information Indicator: Indicates that there is more text to read above and/or below the current screen. d Disk Icon: Indicates that you have subscribed to Nextel Online services. Arrows indicate when data is being transferred. Secure Data Connection Icon: Indicates that your data information is encrypted during transmission.

Mode What the Display Looks Like with Cover Open Function Phone Mode To make digital cellular phone calls. Private Mode To make private digital two-way radio calls using Nextel Direct Connect. Group Mode To make group digital two-way radio calls using Nextel Direct Connect. Net Mode To access Nextel Online services. a j b Phone Ready Nextel 10:25a 03/12 Name Mail a j b Prvt Ready Bob Smith 10:25a 03/12 Alert Name a j b Group Ready Talkgrp 1 10:25a 03/12 Alert Mail a j b Net Ready Nextel 10:25a 03/12 Ok Mail

17 If the word Ready does not appear after the mode name in the display, that mode is either unavailable or it has not been activated. Once a mode is activated, there are various menu options within each mode that allow you to access different functions. To switch between menu options follow the steps below: To use menu options: • With the cover closed, the menu options change as you press the option keys (l or o). • With the cover open: NOTE: Throughout this guide, O will be used to represent the option keys, whether used with the cover open or closed. Quick Guide to i1000plus Phone Functions Now that you understand different modes, here’s a quick way to get started using them. This Quick Guide highlights some of the most commonly used functions in Phone, Private, Group, and Net modes. These functions are described in more detail in later sections. Phone Mode You must be in Phone mode to perform the following functions: 1 Press n. 2 Press the option key (O) under the desired menu option. a j b Phone Ready Nextel 10:25a 03/12 Name Mail

After you program your phone number, this option will read “Edit.” 2 Enter your phone number and press P under “Store” then P under “Exit.” NOTE: Your phone number is automati- cally programmed when you receive your first call. Displaying Your Phone Number Press * # 1. Making a Phone Call Using the keypad, enter the phone number and press e. Ending a Phone Call Cover Open: Press e or close the cover. Cover Closed: Press P under “End”. Last Number Redial Press e. Receiving a Phone Call Cover Closed: Open the cover or press P under “Spkr”. Cover Open: Press e, * , #, or any key (0 through 9).

19 Private Mode* You must be in Private mode to perform private digital two-way radio functions. Press m to switch from Phone to Private mode. * This feature is only available in your home market area. Function Action Sending a Private Call (cover open) From the Prvt Ready screen, your most recently used Nextel Direct Connect call displays. To call another number, enter the Private ID. To place the call, press and hold the Nextel Direct Connect Push-To-Talk button. Wait for the chirp, then speak into the microphone. To listen, release the Nextel Direct Connect Push-To-Talk button. a j b Prvt Ready 1234 10:25a 03/12 Alert Store

two-way radio functions. Press m to switch from Private to Group mode. * This feature is only available in your home market area. Net Mode* See “Net Mode” on page 87. * This feature is only available in the continental United States. Function Action Sending a Group Call (cover open) From the Group Ready screen, your most recently used Talkgroup displays. To scroll other Talkgroups, press s. To place a call to a Talkgroup, press and hold the Nextel Direct Connect Push-To- Talk button. Wait for the chirp, then speak into the microphone. To listen, release the Nextel Direct Connect Push-To-Talk button. a j b Group Ready Talkgrp 1 10:25a 03/12 Alert Mail

Using Stored Lists A stored list is made up of names, phone numbers, Private IDs and Speed Dial numbers. Stored lists are convenient because you do not need to remember names and numbers. Instead, you simply scroll through your stored list, press a button and the number is dialed for you. You can create and edit your lists using any of the following methods: • Phone—using the programming functions • Web/Phone—using Address Book • Computer/Phone—using Nextel’s iDEN Organizer About This Section This section includes instructions for the following tasks: Phone Programming • Storing Names and Numbers • Pause Digit Entry • Editing Stored List Entries Page 22 Page 22 Page 24 Page 25 Address Book Page 26 iDEN Organizer Page 27

“Plus Dialing” on page 35 before you create a stored list. Using Pause Digit Entry and Plus Dialing will enable you to create stored lists that will save time when placing calls. Storing Names and Numbers This programming function allows you to store up to 100 names, phone numbers and Private ID numbers. Your i1000plus phone will automatically assign the next available Speed Dial number, which you can change. Once you have stored an individual, you can call them by scrolling through the list and finding their name, using the Speed Dial number or using Nextel Direct Connect (see “Nextel Direct Connect ®” on page 75). And, whenever the person calls you, your phone will display their name if you entered their 10-digit phone number. The display holds 12 phone number characters. If the phone number exceeds 12 characters, you can press P under “More” to see the remaining characters. To return to the start of the number, press P under “Numbr.” You can store up to 100 names, phone numbers and Private IDs using the following steps: 1 Press * # 2 0. 2 The message: 20=Phone / Prvt List displays. Press P under “Ok.” Another message will display with the remaining number of slots available. The phone will then display the Enter Name screen.

Notice, each key has a number and several letters. To select different letters on a key, quickly press the key until the desired letter displays. For example, to enter the letter Y you must press 9 3 times quickly. USER TIP: You can press and hold # to change the case of the letter you just entered—lower to uppercase and upper to lowercase. The default style is uppercase. NOTE: Press the left side of s to backspace or delete a letter. Press the right side of s to insert a space. 4 Enter Phone Number displays. Enter the area code and phone number. Remember to add plus and pause entries if desired. See “Pause Digit Entry” on page 24 and “Plus Dialing” on page 35. Press P under “Store.” 5 The name and Spd# = displays. The system automatically assigns a Speed Dial number which you can change by entering a new number. Press P under “Store.” 6 Enter PrvtID displays. Enter the Direct Connect Private ID. Press P under “Store.” If you do not wish to store a Private ID, press O under “Skip.” 7 Repeat steps 2 through 6 to add additional names/numbers. 8 Press O under “Exit” when you have finished.

When storing a number, you can program your phone so that it will not only dial a number, but also pause and enter another series of numbers such as a personal identification number (PIN) or password. This feature is particularly useful for automated services such as voice mail and banking systems. Example: Let’s say you have a company voice mail account that you frequently check while traveling. And, to access that account you must do the following: • Dial your work number • Press # while the voice mail greeting is being played • Enter your PIN to access your messages. You can program your i1000plus phone to enter all of the above information for you by separating each entry with a pause. The stored data would look like this: 17035551234P#P1234. The first eleven digits represent the number that must be dialed to access your voice mail. The P represents a 3 second pause. The # interrupts your greeting. The second P represents another 3 second pause. The last four digits represent your PIN. To create a three-second pause, follow the steps below: NOTE: You can enter up to 20 numbers/characters in a single entry, stored or dialed. NOTE: You can program your phone to pause for more than 3 sec- onds. Performing the above step twice will program two pauses and cause your phone to wait 6 seconds before enter- ing the next set of numbers. Press and hold * for two seconds. The pause symbol (P) will appear on the display screen.

Once you have created lists, you can edit them as necessary. Select the applicable option below to edit a portion of a list. Edit a Phone Number or Associated Name or Speed Dial Number Edit a Private ID or Associated Name 1 Press * # 2 1. 2 At the Phone List Edit screen, press P under “Ok.” 3 At the Edit Entry? screen, press P under “Ok.” 4 Press s until the desired entry appears. 5 Press P under “Ok.” 6 Edit the desired information (Number, Name, Speed Dial Num- ber) and press P under “Store.” If you do not wish to edit one or more of the components, just press P under “Store.” 7 Press O under “Exit” until you see the Phone Ready screen. 1 Press * # 2 2. 2 At the Prvt ID List Edit screen, press P under “Ok.” 3 At the Edit Entry? screen, press P under “Ok.” 4 Press s until the desired entry appears, press P under “Ok.”

To erase an entry item, follow the steps below: Address Book See “Address Book” in the Nextel Online User’s Guide. 5 Edit the desired information (Private ID, Name) and press P under “Store.” If you do not wish to edit one or more of the com- ponents, just press P under “Store.” 6 Press O under “Exit” until you see the Phone Ready screen. 1 Press * # 2 1 to erase a phone number entry or * # 2 2 to erase a Private ID entry. 2 At the Phone (or Prvt ID) List Edit screen, press P under “Ok.” 3 Press s at the Edit Entry? screen until you see Erase Entry? 4 Press P under “Ok.” 5 Press s until the desired entry appears. 6 Press P under “Ok.” 7 Press P under “Yes” at the Erase? screen. 8 Press O under “Exit” until you see the Phone Ready screen.

i1000plus phone, use Nextel’s iDEN Organizer. It’s available for programming names, phone numbers, and Private IDs into your phone. To order, go to nextel.com or call Nextel Nextday SM Accessories at 1-800-914-3240. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel Store. For information on retail store locations, go to nextel.com.

National Network for digital cellular service, and you can roam internationally on other iDEN networks. See nextel.com for coverage. NOTE: For most phone functions, you will need to be in Phone mode. Press m until you see Phone Ready. See “Modes and Menus” on page 15. About This Section This section includes the following: Making Phone Calls Page 30 Placing International Phone Calls Page 35 Receiving a Phone Call Page 36 Last 10 Numbers Received/Sent Calls List Page 37 Ending a Phone Call Page 39 Standard Features Page 39 Additional Phone Services Page 45 a j b Phone Ready Nextel 10:25a 03/12 Name Mail

There are five ways to make a phone call: Direct Dial, Scroll, Name Search, Speed Dial, and Turbo Dial ®. Direct Dial If you make a mistake: Making Phone Calls from the Stored List Before you can use the Scroll, Name Search, Speed Dial or Turbo Dial methods, you first must create a phone list. See “Creating, Editing and Using Stored Lists” on page 21. 1 From Phone Ready, enter the number using the keypad. 2 Press e to place the call. 3 Press e or close the cover to end the call. To Clear One Digit To Clear All Digits To Cancel Press P under “Cancl” Press s Press and hold s

2 Press e. 1 Press P under “List.” 2 Use the on the side of your phone to select the person you want to call. 3 Press P under “Dial.” When the call connects, the speaker- phone is activated. For a private conversation, open the cover and use the earpiece. 4 To end the call, press O under “End”. 1 Press O under “Name.” 2 Using the keypad, enter the first letter of the desired name. 3 Press s to scroll names. 4 Press e.

NOTE: If you receive “System Busy, Try Later,” press e to redial the number automatically. You will hear a ring-back tone when the call is successful. Emergency Calling Nextel phones fully support emergency calling. To place a call in an emergency, dial 9 1 1 e. You will be connected to the nearest emergency dispatch center. If you are on an active call, you must end it before calling 911. 1 Press n until you see the “Spd#” option. 2 Press P under “Spd#.” 3 Using the keypad, enter the Speed Dial number. 4 Press e. Allows you to call any one of your first nine phone list entries by pressing and holding the corresponding numeric key (1-9). Press e to redial the last number you called.

Non-Emergency Numbers Nextel supports “non-emergency” numbers (such as #77, 311, ...) provided by local and state governments. These numbers are used to report non-emergency incidents. If the situation includes imminent danger or loss of life, you should dial 911. Nextel does not yet support all local and state non-emergency numbers but is continuously expanding support. Telecommunications Relay Service Nextel supports services for communicating with speech and/or hearing impaired individuals. You can dial 711 to reach a local Telecommunications Relay Center. You will then be connected to your destination number. Relay service works through a Communications Assistant who reads messages typed into a TDD/TYY device by a speech or hearing impaired individual to you. The Communications Assistant then types your spoken messages to the hearing or speech impaired individual. Telecommunications Relay Service is available 24 hours a days, seven days a week, and every call is strictly confidential. NOTE: Telecommunications Relay Service may not be available in all areas. Hands-Free Speakerphone The i1000plus phone provides the convenience of a hands-free speakerphone for holding impromptu meetings or placing safer phone calls. NOTE: During speakerphone operation, you may either speak or listen, but you cannot do both at the same time. Speakerphone operation varies according to whether the cover is open or closed. • If the cover is open during a speakerphone call and you close the cover, you will end the call.

cover, the call switches to the earpiece. You can return to speakerphone operation by pressing P under “Spkr.” To use the speakerphone: Mute If there is background noise in your area, you may have difficulty hearing a caller’s voice or messages. Muting the phone, which places you in “listen only” mode, may resolve this problem. Mute On While on an active call: Mute Off While the microphone is muted, you can hear incoming audio, but a caller cannot hear you speak. You must turn “Mute” off to speak. Press P under “Spkr.” The “Spkr” option flashes while the speakerphone is on. Press n until you see “Mute” (if it is not already visible). Press P under “Mute.” The display changes from Phone - In Use to Phone - MUTE. Press P under “Mute.” The display changes from Phone - MUTE to Phone - In Use, indicating that the microphone is on.

When making an international call, you can either enter the international access code directly (011 in the United States) or use “Plus Dialing.” You can also make international calls from your stored list (see “Storing Names and Numbers” on page 22) using Scroll, Name Search, Speed Dial, or Turbo Dial provided you have stored the number with Plus Dialing. To place an international call using the Plus Dialing feature, see the following section. NOTE: Your phone’s default is “International Calls Restricted.” Con- tact Customer Care to obtain international dialing access. Plus Dialing This feature enables you to place an international call from most countries without entering the local international access code. Country-to-Country (Using Plus Dialing) 1 Press and hold 0 for two seconds. A “0” appears, then changes to a “+.” NOTE: The network translates the “+” into the appropriate interna- tional access code needed to place the call. 2 Enter the country code, city code, and phone number. 3 Press e. 1 Press and hold 0 for two seconds. A “0” appears, then changes to a “+.” 2 After the “+” appears, enter the country code, city or area code and phone number.

Within-Country The steps for placing an international call within the same country are identical to those for calling country-to-country except it is not necessary to enter the country code. However, many in-country phone numbers will require you to enter “0” before the local number. Receiving a Phone Call An incoming call is indicated by a ring, vibration or backlight illumination. You can answer the call with the cover closed or open. Cover Closed 3 Press e to send the call. 4 Press e to end the call. 1 Dial the international access code, the country code, city or area code and phone number. 2 Press e to send the call. 3 Press e to end the call. Press P under “Spkr” to activate the speakerphone. Or, open the cover to answer the call using the earpiece.

Your i1000plus phone notifies you of unanswered phone calls. If you subscribe to Caller ID (and it is available in your area), your i1000plus phone temporarily stores the caller’s phone number in your Last 10 Received Calls list. Your screen displays a flashing message with the number of missed calls. Press any key to clear the flashing indicator. Retrieving a List of Missed Calls Last 10 Numbers Received/Sent Calls List If you subscribe to Caller ID, you can view, dial, and store the last ten received and last ten sent telephone numbers. The most recently received or sent calls appear first in your call lists. Thqe name (if stored) or the phone number displays along with the time and date the call was received or sent. Press e. Or, press *, #, or any numeric key (0 through 9). NOTE: To activate the speakerphone, press P under “Spkr.” 1 Press n until you see the “Calls” option. 2 Press O under “Calls.” 3 Press s to scroll the list. a j b Phone Ready Nextel 2 Rcvd Calls Name Mail

Quickstore allows you to quickly store a received or sent phone number without going through the Programming menu. Reviewing/Storing/Dialing Received Calls Reviewing/Storing/Dialing Sent Calls 1 Press n until you see the “Calls” option. 2 Press O under “Calls.” The Rcvd Calls screen appears. 3 Press s to scroll entries. Press e to dial the number. Or, press P under “Store” to store the number in the first available storage space. 4 To store the number, enter the name using the keypad. (Notice, each key has a number and several letters. To select different let- ters on a key, quickly press the key until the desired letter dis- plays. For example, to enter the letter Y you must press 9 3 times quickly.) 5 Press P under “Store” after you have entered the name. 6 Press O under “Cancl” to close the Rcvd Calls screen. 1 Press n until you see the “Calls” option. 2 Press P under “Calls.” 3 Press n until you see “Sent” if this option isn’t already visible. 4 Press P under “Sent.”

Cover Open Cover Closed Standard Features Nextel offers a variety of included services to help you better manage your business and personal calls. About This Section The main topics covered in this section are listed below: 5 Press s to scroll entries. (To store an entry from the Sent list, press P under “Store” and follow steps 4-6 in “Reviewing/ Storing/Dialing Received Calls” on page 38.) Or press e to dial the number. Press e or close the cover. Press P under “End”. Call Hold Page 40 Call Forwarding Page 40 Call Waiting Page 43 Three-Way Calling Page 44

a second call. Call Forwarding Nextel’s Call Forwarding features forward calls to the number you designate. There are four Call Forwarding options available: • Call Forwarding For All Calls (On)— All calls will be sent automatically to the number you select. • Call Forwarding When Busy (Busy)— Calls will be sent to the designated number when your phone is engaged in other activities. • Call Forwarding When You Do Not Answer (NoAns)— Calls will be sent to the designated number when you do not answer the call. The phone will ring 4 times before forwarding the call. • Call Forwarding When You Are Not Available (NoRch)— Calls will be sent to the designated number when your phone is not on the network. This includes when the unit is powered off or out of the coverage area. NOTE: In order to receive Voice Mail messages, Call Forwarding “Busy,” “NoAns,” and “NoRch” must be set to the Voice Mail Access number. Your Voice Mail access number is the first six digits of your 10-digit phone number followed by 6245 (for example 703-555-6245). This is the default setting. 1 To place the active call on hold, press n until you see “Hold.” 2 Press O under “Hold.” You may then place another call. 3 Press n then press O under “Hold” to toggle between calls. 4 To take the active call off hold, press O under “Hold.”

Forwarding. Turning On Call Forwarding for All Calls Your calls will now be forwarded to the number that you selected and you will see z, y, or x (the Call Forward Indicator with the forwarded line number(s) display(s) on your screen). You can forward Line 1 or Line 2 independently. Turning Off Call Forwarding for All Calls 1 Press n until you see “Forwd.” 2 Press O under “Forwd.” 3 Enter the phone number you want incoming calls forwarded to. (Or, you may press s to select a number from your stored list.) 4 Press P under “On.” The Please Wait message displays. 5 Press O under “Exit.” 1 Press n until you see “Forwd.” 2 Press O under “Forwd.” 3 Press P under “Off.” The Please Wait message displays. 4 Press O under “Exit.”

you are not available. If you are not receiving your Voice Mail messages, see “Setting Call Forwarding to Voice Mail” on page 42. Setting Call Forwarding to Voice Mail For you to receive Voice Mail messages, Call Forwarding for “Busy,” “NoAns,” and “NoRch” must be set to “On” with your Voice Mail access number. NOTE: You can use the “Busy,” “NoAns,” and “NoRch” options to forward calls to other numbers if desired. However, it is rec- ommended that you leave these options set to the Voice Mail access number and use the “On” option to turn Call Forward- ing on for all calls if you wish to forward your calls to another number. 1 Press n until you see “Forwd.” 2 Press O under “Forwd.” 3 Press n until you see “Busy.” 4 Press O under “Busy.” “Busy” should be set to “On.” If it is not, press P under “On.” 5 Enter your Voice Mail access number. Your Voice Mail access number is the first six digits of your 10-digit phone number fol- lowed by 6245 (for example, 703-555-6245). 6 Press O under “Exit.” 7 Repeat steps 1-6 for “NoAns” and “NoRch.”

on the phone. With the i1000plus phone you can switch between calls so you never have to miss a call. By default, Call Waiting is always “On” unless you turn it “Off” for a specific call. If you’re on a call and you receive a second call, you will: • Hear a tone; and • See a message on your display informing you of another incoming call. Accepting Calls Declining Calls Switching between Calls Ending the Active Call Press P under “Yes.” Press O under “No.” If you’re a Nextel Voice Mail customer, the call will be forwarded to your Nextel Voice Mail box. Press O under “Hold.” Your phone will refer to the first call as Call-1 and the second call as Call-2. If call 1 is on hold your display will read: Call 1 - Hold 7035551234. Press e. a j b 7035551212 Take Call On Line 1? No Yes

If you do not want to be interrupted during a call, you can turn Call Waiting off prior to making/receiving a call. Three-Way Calling Using Three-Way Calling, you can combine two ongoing phone calls into one conversation. This option is available only when you initiate the second call. 1 Press n until you see “Wait.” 2 Press O under “Wait.” 3 Press P under “Off.” Call Waiting is now disabled for the next call. It will automatically reset to “On” when you end the call. 1 Place or receive a phone call. 2 Press O under “3Way” to place the first call on hold. 3 Enter the phone number of the second individual you want to call or press s to select the number from your stored list, and press e. 4 After you reach the second individual, press O under “3Way.” Both numbers will appear on your display. 5 To end the three-way call, press e or close the cover.

In addition to the standard features that are included for all Nextel Digital Cellular subscribers, there are also several features that are available at an additional monthly or per-use fee. See the following sections for more information on these services. Contact Nextel Customer Care for additional information. NOTE: Some services are not available outside of the continental United States. About This Section The main topics covered in this section are listed below: Alternate Line Service As an Alternate Line customer, you will be given a separate phone number for each line. With alternate lines, you can separate business and personal calls, or designate one as a priority line. Nextel Mobile Messaging and Nextel Online services use the Line 1 phone number. You only need to subscribe to Caller ID or Voice Mail once—these services will be available on both lines. Forwarding Line 2 to Line 1 will send Line 2 incoming calls directly to Voice Mail without ringing. Alternate Line Service Page 45 Call Restrictions Page 47 Caller ID Page 47 Nextel 411 Page 48

enable a setting, it applies only to the active line. • Ringer Volume • Selectable Ring Styles • Call Forwarding numbers • One-Minute Beep • Display Timer • Reset Timer • Total Timer Selecting an Alternate Line Receiving Calls on Your Alternate Line You can receive calls on either line, regardless of the active line setting. • If the call is on the same line as the currently active line, the Active Line Indicator flashes. • If the call is on the line that is not currently active, the Active Line Indicator remains lit and the other line number icon flashes. 1 Press n until you see “Line2.” (If you are already using Line 2, “Line1” will appear as an option.) 2 Press O under “Line2” to select Line 2; or, press O under “Line1” to select Line 1, whichever is applicable. a j b Phone Ready Nextel 10:25a 03/12 Line2

calls. Nextel currently offers three types of Call Restrictions: • No long distance calls allowed • No incoming calls • No outgoing calls (except 911) Contact Customer Care for more information. Caller ID If you subscribe to Caller ID, your i1000plus phone automatically displays the phone number and/or name of the person calling (unless blocked by the caller), enabling you to decide whether to take the call or forward it to Voice Mail. NOTE: Caller ID information is not available on all calls. Displaying the Caller’s Name A caller’s name is displayed on your Nextel phone if you previously programmed the person’s name into your phone list (see “Storing Names and Numbers” on page 22). Otherwise, the caller’s phone number will be displayed. Maintaining Your Privacy with Per-Call/Per-Line Blocking Nextel provides two methods to prevent those you call from seeing your number on their own Caller ID displays. NOTE: Your Nextel phone number cannot be blocked from calls made to 911, 800, 855, 866, 877 or 888 phone numbers.

for one call. Per-Line Blocking You can permanently block delivery of your phone number on every call you make. Contact Customer Care to order this feature. Nextel 411 Nextel 411 provides friendly services for on-the-go professionals including: White Page Listings You can request a telephone number for any person, business, or government agency in the continental United States and Hawaii. Operators can also provide address information if available. Yellow Page Listings You can ask the operator to perform a search by category if the specific business name is unknown. For example, you can request information for the nearest copy center to your hotel while on business travel. Press * 6 7 before dialing the call. You can disable this feature on a per-call basis by pressing * 8 2 before the call.

Nextel 411 operators can connect you to any listing in the continental United States and Hawaii. If requested, the operator will stay on the line while connecting to the number. Driving Directions Nextel 411 operators are able to provide directions to reach a specific destination. Operators will work with you to determine your starting point and provide clear directions to the destination. Restaurant Reservations Nextel 411 operators can assist in finding a restaurant and then coordinate reservations. A Nextel 411 operator will confirm your reservation information through a return phone call. For your convenience, the reservation will be in your name. Movie Listings and Showtimes Nextel 411 operators have access to movie listings at most theaters in the continental United States and Hawaii. You only need to ask for a specific movie or movie theater to get current movies, locations or showtimes. Additional information such as running time, synopsis, and ratings are also available. Showtimes and listings are available 24-48 hours in advance. Local Event Information You can request information on local events such as sporting events, concerts, state and county fairs and other current events. Nextel 411 operators can provide dates, times, and locations for these events. Simply dial 4 1 1 e from your Nextel phone anywhere within the continental United States and Hawaii.

Nextel Voice Mail Service is a flexible, easy-to-use system that takes messages when you’re not available—so you never miss an important call! About This Section The main topics covered in this section are listed below: This section covers the most commonly used Voice Mail features. Once you log into Voice Mail, you can access a number of innovative features covered in this chapter. After you access Voice Mail, an automated system tells you each menu option and which button to press to make a menu selection. See “Nextel Voice Mail Tree” on page 68. Setting Up Your Voice Mail Box You must set up your Voice Mail box before you can retrieve messages. Before getting started, see “Recording Your Active Greeting” on page 57 for information you may want to include in your greeting. Setting Up Your Voice Mail Box Page 50 Receiving Voice Mail Messages Page 51 Using Voice Mail Page 52 Advanced Voice Mail Features Page 58 Voice Mail Tree Page 68

51 Receiving Voice Mail Messages Your phone is pre-programmed with default Call Forwarding settings to forward your calls to Voice Mail when you are not available. The default settings are as follows: Call Forwarding for All Calls is turned “Off,” and the “Busy,” “NoAns” and “NoRch” options are set to “On” with your Voice Mail access number. If you have subscribed to Voice Mail and have set up your Voice Mail box, but are not receiving your Voice Mail messages, see “Setting Call Forwarding to Voice Mail” on page 42. 1 Using your Nextel phone, dial your 10-digit Nextel Personal Telephone Number (PTN). If you are calling from a phone other than your Nextel i1000plus phone, dial your 10-digit Nextel Personal Telephone Number (PTN). When you hear the greeting, press * to access your Voice Mail box. 2 The system will prompt you to “Enter your password.” Enter the last seven digits of your Nextel phone number (example: 5557777). This is your temporary password. 3 The first time you access Voice Mail, you will be prompted to follow the system instructions to: • Create a new four- to seven-digit password (see “Changing Your Password” on page 56). • Record your name (see “Recording Your Name” on page 56). • Record a greeting (see “Recording Your Active Greeting” on page 57). 4 When the system says, “Enjoy using Nextel Voice Mail,” your mailbox is set up.

When you receive a new message, the following occurs: • New Voice Mail Waiting will display on the screen. • The g icon will flash at the top of the display. • Your i1000plus phone will alert you every 30 seconds until you press O under “Exit” or P under “Dial.” Transferring Calls to Voice Mail Using Voice Mail Logging Into Voice Mail Press O under “End” while your phone is ringing to transfer incoming calls directly to Voice Mail. 1 From the Phone Ready screen, press P under “Mail.” 2 Select VoiceMail by using s to high- light VoiceMail or by pressing 1. An asterisk indicates new messages. Indicator Voice Mail New Voice Mail Waiting Exit Dial a j g b *1>VoiceMail Ok Exit 2>Mesg Mail 3>Net Mail a j g b

53 NOTE: You must receive a message before you can access Voice Mail by pressing P under “Dial” from your i1000plus phone. (Tip: You can leave yourself a message.) Main Voice Mail Menu You are at the main Voice Mail menu when you hear the options listed below. • To play your messages, press 1. (This option plays only if you have new or saved messages.) • To record a message, press 2. • To change your greeting, press 3. • To access your personal options, press 4. If you press * while you are in a sub-menu, you will go to the previous menu. If you press **, you will go to the main Voice Mail menu. 3 Press P under “Ok.” The Voice Mail screen appears. The numbers of new and total messages display. An exclamation point (!) indicates an urgent message. 4 Press P under “Dial” to log into Nextel Voice Mail Service. Phone-In Use displays as you are connected to the network. NOTE: If you hear a message that says, “Enter the phone number of the subscriber you are trying to reach,” enter your own Nextel Personal Telephone Number. When the greeting plays, press * to receive a password prompt. 5 When prompted, enter your password. Voice Mail Dial 2 New ! 3 Total a j g b Exit

time you may end the call by pressing e or closing the cover. Playing Messages When you receive a new Voice Mail message, you can either listen to it immediately or later. Press P under “Dial” to listen now or press O under “Exit” to listen later. Options available while listening to a message: Options available while a message is playing or after it has played: Replay the previous six seconds. Press 1. Replay from the beginning of the message. Press 1 1. Pause/continue the current message. Press 2. Fast forward six seconds. Press 3. Fast forward to the end of the message. Press 3 3. Play the day and time the message was received. Press 5 5. Copy the message to another subscriber. (See “Recording, Copying, and Replying to Messages” on page 61.) Press 6.

55 Saving and Deleting Messages While a message is playing or after you have finished listening to it, you can save it or delete it. To save a message, press 9. To delete a message, press 7. To have messages automatically saved, see “Automatic Playback” on page 60. Messages that are not saved or deleted remain in your mailbox as new messages. All messages are automatically deleted after 30 days. Recovering Deleted Messages To retrieve deleted messages, press * 3. This option only applies to the current Voice Mail session. If you end the call, the messages will be permanently deleted. Delete the message. Press 7. Reply to the message. Press 8. Save the message. Press 9. Skip to the next message. Press #. After exiting the Voice Mail session, you cannot recover deleted messages. � �������������

To change your current password, follow the steps below. NOTE: If you forget your password, contact Customer Care. Recording Your Name When you send, reply to, or copy a message, your name precedes the message. To record or re-record your name at any time, use the following steps: 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 4 to access Personal Preferences. 3 Press 1 to modify password. 4 Enter your new password (four to seven digits). 5 Press ** to return to the main menu. For security purposes, it is recommended that you do not choose sequential or repeated digits like 1-2-3-4 or 5-5-5-5 for your password. 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 4 to access Personal Preferences. �� �������������

57 Recording Your Active Greeting Through Nextel Voice Mail Service, there are a number of ways people can reach you. You may want to include one or all of the following options in your greeting so that callers will know they are available. • Press 1 to send a numeric message. • Press 2 to send an operator assisted message. (This option is available only if you are a subscriber of Operator Assisted Messaging. Contact Nextel Customer Care for more information.) • Press # to skip the greeting and record a message immediately. To record or alter your greeting at any time follow the steps below. 3 Press 3 to access the Record Your Name option. 4 Press 2 to record your name. 5 Press ** to return to the main menu. 1 From the main Voice Mail menu, press 3 to change your greeting. 2 Press 1 to play, press 2 to record or re-record, or press 3 to delete your active greeting. 3 Record your greeting and press # when you have finished. 4 Press ** to return to the main menu.

Multiple Greetings Nextel Voice Mail Service allows you to have up to five different greetings. You can designate which greeting will be your active greeting at any given time. For example, instead of your regular greeting, you may wish to activate a different greeting for days when you are out of the office or on vacation. The greeting that was recorded during your initial Voice Mail box setup is Greeting 1. This is your default active greeting. Recording Additional Greetings To record additional greetings, follow the steps below. 1 From the main Voice Mail menu, press 3 to access the Greet- ings menu. 2 Press 4 to modify greetings. 3 Enter the greeting number you wish to create or modify. 4 Press 2 to record a greeting. 5 Record your greeting and press # when you have finished. 6 Press ** to return to the main menu.

59 Selecting Your Active Greeting To select your active greeting, follow the steps below. Greeting Schedule You can choose to have your greetings automatically activated based on a pre-determined time schedule. By activating the Greeting Schedule, Greetings 1, 2 and 3 will automatically play according to the time schedule listed below. 1 From the main Voice Mail menu, press 3 to access the Greet- ings menu. 2 Press 3 to select another greeting to be active. 3 Enter the number of the greeting that you would like to be active. 4 The system will confirm your active greeting number. 5 Press 1 to play your active greeting. 6 Press ** to return to the main menu. Greeting 1 Evenings & Weekends 5:00 pm–7:59 am, Monday–Friday 24 hours, Saturday and Sunday Greeting 2 Weekday Mornings 8:00 am–11:59 am Monday–Friday Greeting 3 Weekday Afternoons Noon–4:59 pm Monday–Friday

To activate the greeting schedule, follow the steps below. Automatic Playback By default, the Playback Mode of your Nextel Voice Mail Service is set to Normal. Nextel’s Automatic Playback feature automatically plays and saves new messages when you log in. To activate Automatic Playback, follow the steps below. Changing the Playback Order of Messages With Nextel Voice Mail Service, you can select the order in which you want unheard messages to be played. You may listen to the last received message first, or you may listen to the first received message first. To 1 From the main Voice Mail menu, press 3 to access the Greet- ings menu. 2 Press 9 to activate (or deactivate) the greeting schedule. 3 Press ** to return to the main menu. 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 4 to access Personal Preferences. 3 Press 2 to access Playback Preferences. 4 Press 2 to switch between Automatic and Normal Playback. 5 Press ** to return to the main menu.

61 select the order in which new messages should be played, follow the steps below. Recording, Copying, and Replying to Messages These functions allow you to record and send, reply to, or copy a message to an assigned destination address or Group List number. NOTE: If you record a complete or partial message, but do not send it, Nextel Voice Mail Service will refer to this message as an “in preparation” message. (Before sending messages see “Deliv- ery Options” on page 62.) To record and send a message, follow the steps below: 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 4 to access Personal Preferences. 3 Press 2 to access Playback Preferences. 4 Press 1 to switch between the playback orders. 5 Press ** to return to the main menu. 1 From the main Voice Mail menu, press 2 to record a message. 2 Record your message and press # to end the message. 3 Press 9 at the prompt to indicate that you want to send the mes- sage or press 5 for Delivery Options.

tomers in your home market. Delivery Options After you have created a message, you can assign delivery options before you send it. Below is a list of the options that can be applied to a message: 4 Enter the mailbox number and/or group list number(s). (A mail- box number is the 10-digit Nextel Personal Telephone Number of a Nextel customer. The name of the recipient plays if it is recorded.) 5 Press # to send. 6 Press ** to return to the main menu. Urgent Recipient will hear this message before other messages. Private Recipient cannot copy the message to another mailbox or phone number. Notification of Non-Delivery You will be notified if the recipient has not listened to your message by a certain time and date. Future Delivery You can specify a time and date (up to three months in advance) for the message to be delivered. (See “Time and Date Charts” on page 66.) Important: Once a message has been sent for future delivery, it cannot be retrieved or deleted.

63 To set a special delivery option, follow the steps below. Working with Group Lists The Group List feature enables you to create a list and assign it a unique name. Then, you can add mailbox numbers, group lists or individuals— by name—to the list. Once you create a list you can send a voice message to everyone on the list by entering the group list number. You can store up to 40 group lists. Each list can hold up to 50 addresses. 1 After recording your message but before sending it, press 5 for Delivery Options. 2 Press the number that corresponds with the desired delivery option: • Press 1 for Urgent. • Press 2 for Private. • Press 3 for Notification of Non-Delivery. At prompt, specify time and date. • Press 4 for Future Delivery of Messages. At prompt, specify time and date. • Press 9 to send the message immediately. 3 The list of options will be presented again. Select an additional option or press 9 to send the message. 4 Enter the destination mailbox or Group List number of the recipient(s). 5 Press # to send. 6 Press ** to return to the main menu.

To set up a Group List follow the steps below. Modifying a Group List 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 2 to access your Group Lists. 3 Press 2 to create a Group List. 4 Enter the one- or two-digit Group List number and press #. 5 Record a name for the list and press #. 6 Select group members by mailbox number, Group List, or name. 7 Press # to save all entries added to the list. 8 Press ** to return to the main menu. 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 2 to access Group Lists. 3 Press 4 to modify a Group List. 4 Enter the number of the Group List you want to modify. 5 Press 1 to add a new recipient.

65 Deleting a Group List Message Forwarding This feature allows you to program your phone to automatically forward incoming messages to another Nextel customer’s mailbox. There are three types of forwarding: Immediate, Silent and Delayed. • Immediate Forwarding—Caller is notified that the message will be forwarded. • Silent Forwarding—Caller is not notified that the message will be forwarded. • Delayed Forwarding—If a caller’s message is not retrieved after a certain amount of time, the message will automatically be forwarded to another mailbox or telephone number. NOTE: You can only forward messages to Nextel customers in your home market. 6 Press # to save your changes. 7 Press ** to return to the main menu. 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 2 to access Group Lists. 3 Press 3 to delete a Group List. 4 Enter the number of the Group List you want to delete. The sys- tem will play the name of the Group List. 5 Press # to delete the list. 6 Press ** to return to the main menu.

Time and Date Charts can be referenced for specific tasks throughout Nextel Voice Mail Service. 24-hour Clock Nextel Voice Mail Service uses a 24-hour clock: NOTE: To compute the 24-hour clock time for pm, add 1200. Below is a list of hours translated into 24-hour time: 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 5 to modify Forwarding Options. 3 Select the applicable option below: • To create a forwarding number, press 2. • If you have already created a forwarding number, press 2 to modify the number. • To enable or disable Message Forwarding, press 3. • To change the forwarding type, press 4. • Press 1 for Immediate Forwarding. • Press 2 for Silent Forwarding. • Press 3 for Delayed Forwarding. 4 Press ** to return to the main menu. Hour 12:00 am 4:00 am 8:00 am 12:00 pm 4:00 pm 10:00 pm 24-hour 0000 0400 0800 1200 1600 2200

67 Dates All dates must have 4 digits in the MM/DD format (2 digits for the month and 2 digits for the day). January is 01, February is 02, etc. The first day of the month is 01, the second day of the month is 02, etc. For the days of the week, Sunday is 1, Monday is 2, etc.

our Own Personal Options 2 4 Personal Preferences Access Group Lists 1 2 3 Modify Password Playback Preferences Record Name Main Menu Previous Menu Recover Deleted Messages Global Options * ** *3 Exit Voice Mail Play Messages Record Message Personal Options Change Greetings Main Menu Change Greeting Record Active Greeting Select Active Greeting Modify Another Greeting Play Active Greeting Activate Greeting Schedule Delete Active Greeting 1 2 3 4 7 9 Play Messages Pause/ Continue Delete Message Save Message Copy Message Fast Forward Replay Last 1 3 Seconds 2 3 6 7 8 9 # Reply To Message Play Next Message 1 2 3 4 # Nextel Voice Mail Tree To access Voice Mail: • From your own Nextel phone, follow the instructions in the User's Guide that came with your phone. • From any other phone: 1. Dial your own 10-digit Nextel phone number. If you hear “Please enter the number of the subscriber you are trying to reach," enter your own 10-digit Nextel phone number. 2. Press * when you hear your greeting. 3. Enter your password.

Nextel Mobile Messaging—Text and Numeric Messaging and Nextel Two-Way Messaging. • Text and Numeric Messaging allows others to send you a message that is displayed directly on your Nextel phone. • Two-Way Messaging uses the Nextel Online to provide immediate contact, even when you can’t make or take a call. Two-Way Messaging allows you to send, receive and respond to text messages quickly and discreetly. About This Section The main topics covered in this section are as follows: Nextel Two-Way Messaging With Two-Way Messaging, you can: • Receive messages (up to 500 characters in length) with built-in replies and respond to them at the touch of a button. • Create and store your own frequently used responses that let you send informative answers without keying in text. • Send messages to one individual from your phone or contact several at once from any email system or nextel.com. • Respond to messages when you’re in a meeting or noisy location. To activate this service, contact Nextel Customer Care. For additional information on how to use this service, see “Two-Way Messaging” in the Nextel Online User’s Guide. Nextel Two-Way Messaging Page 69 Text and Numeric Messaging Page 70

Text and Numeric Messaging Features With Nextel Text and Numeric Messaging, Nextel will: • Allow numeric messages up to 20 characters in length and text messages up to 140 characters in length. • Accept your messages even if you are unavailable, if your phone is turned off, or if you are busy on another call. • Alert you of a new text or numeric message, even if you are on another call. • Store a message if you are using Nextel Direct Connect and deliver it upon completion of the call. • Store the message if you are outside of the coverage area and deliver it as soon as you are back in a coverage area. • Attempt continuous delivery of messages until successful, for up to 7 days. With Nextel Text and Numeric Messaging, your Nextel phone will: • Refer to text and numeric messages as Message Mail. • Stamp the message with the time and date the message was left. • Store up to 16 messages at a time that will remain until you delete them. NOTE: “Mail Waiting, Memory Full” displays when 16 message regis- ters are full. (Messages must be erased before you can receive others.) • Allow for “Auto Call Back” of a phone number that is included within a message, by pressing e. If the message contains two phone numbers, Auto Call Back will dial the last number.

When a new message arrives: • “New Mail Read?” displays. • c flashes at the top of the screen. • Phone rings every 30 seconds as an alert/reminder until you press P under “Now” or “Later.” Accessing New Messages When you receive a message, you can view it immediately or later: Viewing a Message Immediately Viewing a Message Later 1 Press P under “Now.” The numbers of new and saved mes- sages display briefly, followed by your first message. 2 Press P under “Read.” 3 If the message fills more than one screen, use s to scroll through the rest of the message. 4 Press P under “Save” to save the message. Or, press O under “Erase” to delete the message. Press O under “Later.” The c icon will stop flashing but theu icon will remain on the display to remind you that you have a stored message.

Sending a Message Nextel’s Messaging feature includes four options: Web Messaging on nextel.com, Email Messaging, Numeric Messaging and Operator Assisted Messaging. Web Messaging on nextel.com Nextel’s Web Messaging enables you to send a message to yourself, someone else or a group of Nextel customers. It also includes a “Schedule For Later” option, which allows you to send yourself reminders. You can also check on the delivery status of your messages. 1 While in Phone mode (see “Modes and Menus” on page 15), press P under “Mail.” 2 Select Mesg Mail by using s to highlight Mesg Mail or by pressing 2. An asterisk indicates a new message. 3 Press P under “Ok.” The Message Mail screen appears briefly, displaying the numbers of new and saved messages. 4 Press P under “Read.” 5 If the message fills more than one screen, use s to scroll through the rest of the message. 6 Press P under “Save” to save the message. Or, press O under “Erase” to delete the message. 7 Press O under “Exit” to exit Mesg Mail.

click on Send a Message or Nextel Mobile Messaging. Email Messaging From any email account, type the 10-digit phone number of a Nextel customer in the To field and add @messaging.nextel.com (for example, [email protected]). The entire message can be up to 140 characters. Numeric Messaging • The caller must press “1” during your Voice Mail greeting. • Only numeric messages can be sent. Operator Assisted Messaging* • The caller can press “2” during your Voice Mail greeting. Or, call 1-800-NEXGRAM (1-800-639-4726). Outside of the U.S., call 1- 858-279-8495. • A text message can be sent immediately or for future delivery. • The operator will send the message. * The Operator Assisted Messaging feature is required. There is also an additional charge for each message sent. For more information, contact Customer Care.

You can use your i1000plus phone as a wireless modem! You can connect your IBM™-compatible computer* or Personal Digital Assistant* (PDA) to your i1000plus phone and access your company’s network or the Internet—all without the hassle of locating a telephone jack for a landline connection. NOTE: Visit nextel.com for information on compatible operating systems. To activate Nextel Online Dial-Up Service or Packetstream Gold, call 1-800-NEXTEL6 or contact your Nextel Sales Representative. NOTE:Nextel Online Dial-Up Service is only available in the continental United States, Hawaii and iTraveler countries.

® Nextel Direct Connect is a digital two-way radio feature that allows you to communicate with your co-workers and clients for a fraction of the cost of traditional cellular calls. With Nextel Direct Connect, you can use the Private Call feature to contact an individual. You can use the Group Call feature to contact a group of people designated as a Talkgroup. In addition, Nextel has created Nextel Business Networks ®, which allows you to communicate with individuals outside of your company. These Networks link Nextel customers in similar industries or geographies. So, if you need to reach a client, vendor, or contractor instantly, work smarter by joining the Nextel Business Networks. For more information, call 1-888-NEXTEL2 (1-888-639-8352). NOTE: Nextel Direct Connect is only available in your home calling area. About This Section This section includes everything you need to take advantage of Nextel Direct Connect (digital two-way radio) service: Displaying Your Private ID Page 76 Using the Private/Group Speaker Page 76 Placing Private Calls Page 77 Receiving Private Calls Page 78 Quickstore of Private IDs Page 79

To display your Private ID: Using the Private/Group Speaker You can disable or enable the speaker on your i1000plus phone for Nextel Direct Connect use. The default setting is Speaker On. When the speaker is on, the caller’s voice can be heard over the speaker. When the speaker is off, the caller’s voice can only be heard through the earpiece of your phone. Turning the Speaker Off Turning the Speaker On Sending a Call Alert Page 79 Receiving/Responding to a Call Alert Page 80 Call Alert Queuing Page 80 Group Call Page 81 Group-Silent Programming Page 84 Press * # 2. Press k. p will appear on your display. A brief alert tone will notify you of incoming Private or Group calls. Press k.

77 Placing Private Calls From Private mode, there are two ways to reach an individual using Direct Connect. Cover Closed Contacting the Last Private ID Called Selecting a Name from a Stored List NOTE: See “Creating, Editing and Using Stored Lists” on page 21. 1 Press P under “Mode” until you see Prvt Ready on your dis- play. 2 Press and hold the Push-To-Talk button on the side of the phone to talk. Both phones will chirp before your voice can be heard. 3 Release the Push-To-Talk button to listen. 1 Press P under “Mode” until you see Prvt Ready on your dis- play. 2 Press P under “List.” 3 Use on the side of the phone to scroll to desired name. 4 Press and hold the Push-To-Talk button on the side of the phone to talk. Both phones will chirp before your voice can be heard. 5 Release the Push-To-Talk button to listen.

Selecting a Name from a Stored List NOTE: See “Creating, Editing and Using Stored Lists” on page 21. Receiving Private Calls When you receive a Nextel Direct Connect Private call, your phone will automatically switch to Private mode. You will hear a chirp indicating 1 Press m until you see Prvt Ready. 2 Enter the Private ID. 3 Press and hold the Push-To-Talk button on the side of the phone to talk. Both phones will chirp before your voice can be heard. 4 Release the Push-To-Talk button to listen. 1 Press m until you see Prvt Ready. 2 Press s to scroll through the names. Or, press n until “Name” appears. Press O under “Name” and enter the first initial of the name then press s to scroll through the names. 3 Press and hold the Push-To-Talk button on the side of the phone to talk. Both phones will chirp before your voice can be heard. 4 Release the Push-To-Talk button to listen.

79 that someone is calling you. Press and hold the Push-To-Talk button to talk and release it to listen. Quickstore of Private IDs Quickstore allows you to quickly store the Private ID for a received or sent call without having to enter the Programming menu. With the Private ID displayed: Sending a Call Alert You can send a call alert with the cover closed or open, which lets the recipient know that you would like to talk with them. When you send an alert, the recipient’s phone will chirp several times and your name (if stored) or Private ID will appear on their display. Cover Closed 1 Press P under “Store.” 2 Enter the name associated with the Private ID. 3 Press P under “Store.” The Stored message displays with the name that you entered. 1 Press P under “Mode” until you see Prvt Ready. 2 Press P under “List.” Use the on the side of your phone to scroll to the desired name or Private ID. 3 Press P under “Alert,” then press the Push-To-Talk button until Alert-Sent Successful displays.

When you receive a call alert, your phone will automatically change to Private mode. It will also chirp and you will see the name (if stored) or the Private ID number of the caller. You can either answer, queue or clear the call alert. • Press and hold the Push-To-Talk button to answer the call alert. Or, • Press P under “Queue” to queue the call alert (see “Call Alert Queuing” on page 80). Or, • Press O under “Clear” to clear the call alert. NOTE: Until you answer, queue or clear the call alert, you will not receive any additional Phone, Private, or Group calls. To customize your call alert tone, see “Selecting a Call Alert Style” on page 98. Call Alert Queuing Call alert queuing is a feature that allows you to save up to eight call alerts in a queue or list. 1 Press m until you see Prvt Ready. 2 Press O under “Alert.” 3 Select the person you want to alert by entering their Private ID or selecting their name from a stored list. (See “Selecting a Name from a Stored List” on page 78.) 4 Press and hold the Push-To-Talk button until Alert-Sent Suc- cessful displays. The alert plays intermittently until the individ- ual answers, queues, or clears it.

When you receive a call alert, you can either clear the call alert or save it to the list for later recall. NOTE: If you receive multiple call alerts, the last received call alert displays and the remaining call alerts are stacked at the begin- ning of the queue. Responding to a Call Alert within the Queue You can respond to the call alerts in any order. To select a call alert for response: Group Call In a Group call, you can communicate instantly with a group of people that you have previously set up as a “Talkgroup.” Your Sales Representative or Nextel Customer Care must set up your Talkgroup by providing you with a Talkgroup number for each Talkgroup. After you To place a call alert in the queue, press P under “Queue.” To clear a call alert, press O under “Clear.” 1 From Prvt Ready, press O under “Alert.” 2 Press P under “Queue.” 3 Press s to scroll to the desired call alert. 4 Press and hold the Push-To-Talk button to answer the call alert. After you respond to the alert, it is removed from the queue.

store it in your i1000plus phone (see “Naming a Talkgroup” on page 82). Talkgroups appear on your display as numbers or programmed names such as SALES TEAM or Talkgrp 5. Your Nextel phone can store up to 30 Talkgroups. You may initiate or participate in Group calls for Talkgroups that have been created for you and that are stored in your phone. Any communication activity within a Talkgroup automatically switches your phone to Group mode. Naming a Talkgroup 1 Press * # 2 3. 2 At the Talkgroup List Program screen, press P under “Ok.” 3 At Add New Entry?, press P under “Ok.” 4 At Enter ID, enter the assigned Talkgroup number. 5 Press P under “Store.” 6 At Enter Name, enter the desired Talkgroup name. 7 Press P under “Store.” 8 When finished, press O under “Exit.”

Cover Closed To contact the last group that you called: To select a Talkgroup from your Talkgroup list: Cover Open To contact the last group that you called: 1 From Group mode, press and hold the Push-to-Talk button. 2 Wait for the chirp, then speak into the microphone. 3 Release the Push-To-Talk button to listen. 1 From Group mode, press P under “List.” 2 Use the on the side of your phone to scroll to the desired Talk- group name. 3 Press and hold the Push-To-Talk button to talk. Release the Push-To-Talk button to listen. 1 From Group mode, press and hold the Push-To-Talk button.. 2 Wait for the chirp, then speak into the microphone. 3 Release the Push-To-Talk button to listen.

Receiving a Group Call When you receive a Group call, you will hear a chirp. Your Nextel phone automatically switches to Group mode and the Talkgroup name displays. To join a Group call: NOTE: You can receive Group calls only in the Talkgroups that you have predefined. Group-Silent Programming Group-Silent Programming enables you to silence incoming Group alerts and communication: Turning Group-Silent On/Off 1 From Group mode, press s to scroll to the desired Talk- group name. 2 Press and hold the Push-To-Talk button to talk. Release the Push-To-Talk button to listen. 1 Wait for the caller to finish speaking. 2 Press and hold the Push-To-Talk button to talk. Release the Push-To-Talk button to listen. 1 Press * # 3 8. 2 Press P under “On” or “Off.” (The available option depends on the current setting being used. For example, if “On” is the current setting, “Off” will be an option.)

Press P under “Ok.” 4 Press O under “Exit.” The Group Ready screen displays as Group-Silent.

wireless data products known as Nextel Online ® (NOL) services. You can use your Nextel Internet-ready phone to send and receive email or two-way messages, access your Address Book, obtain driving directions, check weather and news updates, shop, view the latest stock quotes, conduct financial transactions, and more. Access the specific information you need to get business done... easily... wirelessly! For more information, see the Nextel Online User’s Guide available on nextel.com. Nextel Online* services require the activation of a Nextel Online service plan. To order, call 1-800-NEXTEL6 or contact your Nextel sales representative. NOTE: Nextel Online is only available in the continental United States. About This Section The topics covered in this section include: Nextel Online Navigation Keys Some keys and buttons assume different functions when you are in Net mode. You can navigate within the phone’s microbrowser by using the following keys: Mode: Your Internet-ready phone operates in four different modes: • Phone mode • Private mode Nextel Online Navigation Keys Page 87 Starting the Microbrowser Page 88

Home: Press # to return to the home page, or with the cover closed, press and hold k to go to the home page. Back: Press * to return to a previous page or screen, or with the cover closed, press k to return to the previous page. Scroll: Arrows at the bottom of the phone screen (,./) indicate that additional text can be viewed. Press s or to scroll one line at a time, or press and hold to scroll one page at a time. With the cover closed, use to scroll through text. Starting the Microbrowser Just as you use Netscape Navigator ® or Microsoft ® Internet Explorer to browse the Web from your desktop, the microbrowser contained in your phone allows you to explore and use a variety of Nextel Online services. To begin using NOL: 1 Press m until the Net Ready screen displays. 2 Press O under “Ok.” A series of screens displays.

89 3 Your NOL home page displays. NOTE: The first time you access your home page, you will be asked to enable security to ensure your information remains private and secure. Press O under “Yes.” The phone will display: Generating…, Computing…, Sending))))). You may be asked to (re)enable security as Nextel adds new services or upon your return to the US after traveling. When transmitting highly personal or sensitive data such as a credit card number, you will see the Secure Data icon . This icon indicates that the data is encrypted during transmission. 4 Scroll to highlight the service you wish to access and press O under “OK,” or press the number shown to the left of your desired selection to automatically jump to that service. To return to the home page from anywhere within the various menus and sub-menus, press #, the home key. NOTE: Home pages will vary depending on the Nextel Online ser- vice plan to which you have subscribed. 5 Press m at any time to return to Phone, Private or Group mode.

Phone About This Section This section includes everything you need to customize your i1000plus phone: Changing the Display Language You can customize the i1000plus phone to display menus in English, Spanish, French, or Portuguese. The default language is English. To change the display language: Changing the Display Language Page 91 Setting the Time and Date Format Page 92 Backlight Timer Page 93 Keypad Silence Page 94 Setting the Ringer Volume Page 94 Selecting a Ring Style Page 95 Setting the VibraCall ® Alert Feature Page 95 Selecting a Call Alert Style Page 98 Programming Menu Page 98 1 Press * # 7 0.

You have a choice of a 12- or a 24-hour clock format, as shown in the table below: You have a choice of either a MM/DD (month/day) or a DD/MM (day/ month) date format as shown in the table below. All of the modes (Phone, Private, Group, Net) display the time and date on the third line of the display. To set the time and date format, follow the steps below: 2 Press P under “Ok.” 3 Press s to scroll the language options. 4 Press P under “Ok” to select the desired language. 5 Press O under “Exit.” 12-Hour Display 12:00a 6:25a 12:00p 10:25p 24-Hour Display 00:00 06:25 12:00 22:25 Date Month/Day Format (MM/DD) Day/Month Format (DD/MM) January 2nd 01/02 02/01 December 31st 12/31 31/12 1 Press * # 7 1.

example, receive or make calls. You can customize the amount of time that your backlight remains illuminated, either 10, 20, or 30 seconds. To adjust the Backlight Timer, follow the steps below. 2 Press P under “Ok.” The Time/Date Display screen appears. The default (preset) time and date format is “On.” You may turn “Off” this feature at this point. 3 Press s until you see the Time Format screen. 4 The hour format currently being used appears under Time For- mat. To keep the current setting, simply skip to the next step. Or, press P under the available option. (For example, if 12 hour is the current setting, “24hr” will appear as an option.) 5 Press s until you see the Date Format screen. The format being used appears under Date Format. 6 To keep your current format, press O under “Exit.” Or, press P under the available date format. (For example, if MM/DD is the current setting, “DD/MM” will appear as an option.) 7 Press O under “Exit.” 1 Press * # 1 6. 2 The current timer setting displays. Press P under “Ok” to change the timer.

phone. To silence your keypad, follow the steps below. Setting the Ringer Volume You can adjust the ringer volume for incoming calls. For Alternate Line customers, be sure to select the phone line before setting the ringer volume. (See “Receiving Calls on Your Alternate Line” on page 46.) 3 Press s to scroll through the available options. 4 Once the desired timer is found, press P under “Ok.” 5 Press O under “Exit.” 1 Press * # 3 4. 2 Use to lower the keypad volume until the display reads Silent. 3 Press O under “Exit.” 1 Press * # 3 0. The display shows your current ringer volume. 2 Press on the side of your phone to raise or lower the volume. The lowest setting is Volume Silent. a j b 30=Ringer Volume Exit