iPECS LIP-7024LD Operation & User’s Manual

1. INTRODUCTION..........................................................................................１ 1.1 General............................................................................................ １ 1.2 Feature Information......................................................................... １ 1.3 Feature Groupings .......................................................................... １ 1.4 iPECS LIP-7024LD Phone Description........................................... ２ 2. IPECS PHONE LCD, SPEAKERPHONE & RELATED FEATURES....................５ 2.1 LCD Operation ................................................................................ ５ 2.2 Using the Speakerphone................................................................. ６ 2.3 Using a Bluetooth Wireless Headset............................................... ７ 3. RECEIVING CALLS .....................................................................................８ 3.1 Answering a Call While Idle............................................................. ８ 3.2 Responding to a Call While Busy.................................................... ９ 3.3 Using Answering Machine Emulation (AME) ...............................１０ 3.4 Differential Ring Signals...............................................................１１ 3.5 Answering Calls at Night ..............................................................１１ 3.6 Answering Calls to Other Stations ...............................................１２ 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls .................１２ 3.8 Forwarding Calls ..........................................................................１３ 3.8.1 Forwarding calls to another Station or Voice Mail .............１３ 3.8.2 Forwarding calls to an external number.............................１４ 3.8.3 Forwarding callers to a Text Message...............................１５ 4. PLACING A CALL ................................................................................... １７ 4.1 Internal Calls ................................................................................１７ 4.1.1 Placing Intercom calls ........................................................１７ 4.1.2 Using Camp-On when calling a busy station .....................１７ 4.1.3 Leaving a Message Wait....................................................１８ 4.2 External Calls ...............................................................................１９ 4.2.1 Placing external CO/VoIP calls..........................................１９ 4.2.2 Waiting for the next available CO/IP line ...........................２０ 4.2.3 Account Codes: Tracking External calls for billing.............２０ 4.2.4 Disable dialing from your phone ........................................２１ 4.2.5 Temporarily override dialing restrictions at a phone..........２１ 4.3 Using Automated Dialing..............................................................２２ 4.3.1 Using Last Number Redial (LNR) ......................................２２ 4.3.2 Using and Entering Save Number Dial ..............................２２ 4.3.3 Using System Speed Dial Numbers...................................２２ i

4.3.5 Using Dial by Name and Entering your Name...................２５ 4.3.6 ACNR: To retry a busy external number until answered ...２６ 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING............................. ２７ 5.1 Call Transfer: Sending a call to a different destination ................２７ 5.2 Call Hold: Placing a call in a waiting state....................................２７ 5.3 Broker Call: Switching between two calls.....................................２８ 5.4 Joining Multiple People in a Conference......................................２８ 5.4.1 Setting up a Conference Room..........................................２９ 5.5 Call Park: Placing a call on Hold to Page.....................................２９ 5.6 Two-Way Record: Recording a call..............................................３０ 6. GET YOUR MESSAGES & SEND SMS..................................................... ３１ 6.1 Responding to a Station Message Waiting Indication..................３１ 6.2 Responding to a CLI Message indication.....................................３２ 6.3 Getting Voice Mail Messages.......................................................３２ 6.4 Sending and Receiving Short Text Messages .............................３３ 7. USING THE DISPLAY MENU .................................................................... ３５ 7.1 Ez Menu .......................................................................................３６ 7.2 Phone Book..................................................................................３６ 7.3 Schedule.......................................................................................３７ 7.4 Customize.....................................................................................３７ 7.5 Setting ..........................................................................................３８ 7.6 Voice Mail.....................................................................................３９ 8. REMOTE SYSTEM ACCESS..................................................................... ４０ 8.1 Direct Inward System Access (DISA)...........................................４０ 8.2 Mobile Phone Extension...............................................................４０ 9. MISCELLANEOUS FEATURES.................................................................. ４２ 9.1 Background Music and Music on Hold.........................................４２ 9.2 Using Internal, External and Meet-Me Paging .............................４２ 9.3 Push-To-Talk (PTT) Page ............................................................４３ 9.4 Wake-Up Alarm............................................................................４３ 9.5 Alarm/Door Bell ............................................................................４４ 9.6 Power Fail Transfer......................................................................４４ 9.7 System Voice Memo ....................................................................４４ 9.8 Hot Desk.......................................................................................４５ 10. WORKING WITH PBX, CENTREX & ISDN FEATURES ............................... ４７ 10.1 Access PBX or Centrex features..................................................４７ ii

10.2.1 Using the Keypad facility to access ISDN features............４７ 10.2.2 Using ISDN Supplementary Services ................................４８ 10.2.3 Activating ISDN Caller ID Restriction.................................４８ 11. SETTING FEATURES & FLEX BUTTONS.................................................... ４９ 11.1 Entering Station Program Data ....................................................４９ 11.2 Assigning Features to Flex Buttons .............................................４９ 12. APPENDIX A FLEXIBLE NUMBERING PLAN............................................ ５０ 13. APPENDIX B USER PROGRAM CODES .................................................. ５３ iii

fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation. 1.2 Feature Information We have taken every effort to make this user guide simple and straightforward. The guide starts with the simpler operations of the iPECS Phone Speakerphone, moves on to receiving and placing calls, and then to more advanced features. Each section includes a brief and basic description of each feature and step-by-step operations. The operations shown in this guide use the system’s base default Numbering Plan. Your Numbering Plan may be different. Some features may not be available for you to access or may be subject to certain limitations based on the set-up of the system. Under certain operation conditions this equipment cannot be relied upon to make emergency calls. Alternative arrangements should be made for access to the emergency services. 1.3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located. Features have been divided into groups, Receiving Calls, Placing Calls etc. Within each group, features are arranged according to the difficulty of operation and frequency of use. １

The iPECS LIP-7024LD Phones incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 9-line 32- character per line LCD. The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display. The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons. In the remainder of this User Guide, the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline. iPECS LIP-7024LD ２

Interactive LCD Handset Flex buttons 3 Soft buttons Navigation button Microphone Speaker Fixed Feature buttons: Speaker Hold/Save Speed Trans/Pgm Dnd Call Back Volume Dial pad ３

iPECS Phone LAN connection iPECS Phone to PC connection iPECS Phone headset jack iPECS Phone Handset jack connection ４

2.1 LCD Operation The iPECS-7024LD has a large Liquid Crystal Display (LCD) which is divided into to three sections. The upper section, while idle, displays various icons and a monthly calendar. The middle section consists of 2 lines which are used to convey information to you. They provide date, time and station number display while idle. It will also provide called/calling name/number display, feature status, etc. The lower section, which consists of a single line, is an interactive menu to guide you through feature access and User Program selections. With the Menu Navigation button you can activate and be presented with the Display Menu, section 7. ５

Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Place calls using On-hook dialing with the Speakerphone. In addition, you may switch between the handset and Speakerphone during a call. By keeping the handset Off-hook, the Group Listen feature is activated, which provides incoming audio over the speaker with outgoing audio from the handset. This permits a local ‘group’ to listen to both sides of the conversation without interfering with the conversation. While in a conversation using the Speakerphone, Mute the microphone using the Mute Soft button. When Mute is active, the Mute Soft button toggles to Speak, which is used to turn off Mute. With Auto Speaker Select, activating or accessing a feature by pressing its button will activate the Speakerphone automatically. When using a Headset, the SPEAKER button controls the ON/OFF-hook state for the phone. OPERATION To activate the Speakerphone to answer or place a call: • Press SPEAKER, the phone goes off-hook with audio from the speaker and to microphone. To control the volume of the Speakerphone or handset: • Press the ▼ VOLUME ▲ button. To Mute the microphone: • Select the Mute Soft button. To turn off Mute (turn the microphone ON): • Press the Speak Soft button. To activate Group Listen while on an active handset call: • Press the SPEAKER button. ６

The iPECS LIP-7024LD may be equipped with the BTU (Bluetooth Unit) option that lets you use a Wireless headset such as a Jabra BT-200, BT- 250 or Plantronics M3000. Using a headset permits you to move freely around the phone within approximately 10 meters and maintain a conversation. Before using the headset, the headset must be “paired” with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP-7024LD with the headset is the same as with the Speakerphone; merely use the Speaker button to go ON and OFF-hook. NOTE—during the pairing operation, the headset and phone should be as close as possible but not more than 1 meter apart. OPERATION To pair the wireless headset to the BTU: • Press the TRANS/PGM button, • Dial 3, • Press the HOLD/SAVE button. To enable/disable the wireless headset: • Press the TRANS/PGM button, • Dial 4, • Press the HOLD/SAVE button. To unpair the headset: • Press the TRANS/PGM button, • Dial 3, • Press the HOLD/SAVE button. ７

3.1 Answering a Call While Idle There are 3 basic types of incoming calls; internal/external ringing calls, Intercom Voice Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone. Calls can be forwarded in some manner from another user; if providing call coverage for other users, you may also receive Station Call Coverage calls. Calls placed on Hold, including Transfers, parked calls, etc. will recall if left on hold for too long. ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone; in Hands-free (HF) mode, after the splash tone and announcement, speak normally into the microphone. In the Privacy (PV) mode, lift the handset to respond. The ICM Signaling mode can be assigned in Station Programming. The LCD will display the calling number or, if available, the name of the station or CO/VoIP line, CO Line Name Display. OPERATION To answer a call ringing at your phone: • Lift the handset and press the flashing Flex button (as needed), the call will be connected. To respond to an Intercom Voice Announce call: • In HF mode signaling, simply speak as normal into the microphone, OR • In PV mode signaling, lift the handset to respond. ８

While you are busy on another call, you may receive Muted Ring, Camp- On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone. In this case, audio is received from both the active call and the Voice Over announcement at the same time. Respond to any of these Off-hook Signals in one of several ways; place the existing call on Hold and respond to the new incoming call, activate One-time DND, send a Silent Text Message, or ignore the new call. Silent Text Message requires a TEXT MESSAGE button, and cannot be sent to a SLT or other non-display terminal. The Attendant or Secretary may use Intrusion to announce a call while you are busy. OPERATION To answer a Call Waiting: • Press HOLD/SAVE and/or, • Press the flashing CO/IP LINE button. To activate One-time DND: • Press the DND button. To send a Silent Text Message: • Press the programmed TEXT MESSAGE button, • Select the desired message to send. ９

When a call is connected to your voice mail, you can screen the call as with a normal Answering Machine. The caller’s voice is played over your speaker while the message is being recorded. There are two methods of notification and call screening provided, Ring or Speaker mode. Ring mode—the AME (Answering Machine Emulation) Flex button will flash to notify you of a call. You may press the Flex button to hear the caller as the voice message is stored. Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail. The AME feature is only available when using the iPECS VMIM/VSF Voice Mail; a MUTE and AME button are required. OPERATION To assign an AME button: Ring Mode – • TRANS/PGM + FLEX + 564 + 0 + HOLD/SAVE Speaker Mode – • TRANS/PGM + FLEX + 564 + 1 + HOLD/SAVE To screen a call in Ring mode: • Press the flashing AME button, the caller’s voice is broadcast over the station speaker and stored in the voice mailbox (in the Speaker mode, broadcast is automatic). To stop the voice broadcast and leave the caller in Voice Mail: • Press the illuminated SPEAKER button. To talk with the caller and record the conversation in Voice Mail: • Press the Mute Soft button. To answer the call and cancel the voice message recording: • Press the illuminated AME button, the caller is connected and the Voice Mail disconnected. １０

When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory. Four of these ten can be downloaded into the phone memory for use as the 5th to 8th Ring Tone. OPERATION To download a Ring Tone from System memory: • Press TRANS/PGM, • Dial 1 for Ring Tones, • Dial 5 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), • Dial tone number 0-9, tone is heard, • Press HOLD/SAVE to download. To select a Ring Tone from phone memory: • Press the TRANS/PGM button, • Dial 1 for Ring Tones, • Dial 1 or 2 for Internal or External ring, • Dial tone number 1-8, • Press HOLD/SAVE to make the selection. 3.5 Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). OPERATION To answer a call ringing during night mode over an external bell: • Lift the handset, • Dial 567 (UNA code). １１

When nearby stations are ringing, you may pick-up (answer) the call. Select to answer a call ringing at a specific station (Directed Call Pick- Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up). Assign a Flex button with the Group Call Pick-Up code (566) for one-touch access. NOTE—Pick-Up will not answer calls on the ringing station’s Private Line unless the line appears on your phone. OPERATION To answer a call ringing at another station: • Lift the handset, • Dial 7 (Directed Call Pick-Up code), • Dial the Intercom Number of the ringing station; the call will be connected. To answer a call ringing at a station in your group: • Lift the handset, • Dial 566 (Group Call Pick-Up code), the call is connected. 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls When you need quiet, activate Do-Not-Disturb and the phone will block incoming calls. Internal callers will receive a fast busy tone and the display will show the DND status. Activate Do-Not-Disturb while busy (One-Time DND); DND will be active only for the duration of the present call and requires a DND button. When an Executive activates DND, calls are forwarded to the paired Secretary automatically. The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. The Attendants may also cancel DND at other stations. OPERATION To toggle DND ON and OFF: • Press the DND button. １２

Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. Your LCD and the LCD of the forward receiver will both indicate the forward status. Call Forward can be activated from your phone or from a different station (Call Forward, Remote). You may define the conditions or ‘type of forward’ as below: 1: Unconditional—all calls to the station, except recalls, are forwarded. 2: Busy—Immediately forwards all calls, except recalls, when the station is busy. 3: No Answer—forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer. 4: Busy/No Answer—forwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station, you may need to enter your Authorization Code. Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail. OPERATION To activate Call Forward from your phone to another phone or internal system resource: • Lift the handset, • Press the Fwd Soft button, • Dial the type of forward code 1-4, • Dial the destination number. To deactivate Call Forward from your phone: • Lift the handset. • Press the Fwd Soft button. • Dial #. To activate Call Forward for your phone from a different phone (Call Forward, Remote): • Lift the handset, • Press the Fwd Soft button, • Dial 0 (Remote Call Forward code), • Dial your Authorization code (Station number & Password), • Dial the ‘type of forward’ code 1-4, • Dial the destination number. To deactivate Call Forward, Remote: １３

• Press the Fwd Soft button, • Dial 0 (Remote Call Forward code), • Dial your Authorization code (Station number & Password), • Press the # key. 3.8.2 Forwarding calls to an external number Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as listed below: 1: Unconditional—all calls to the station, except recalls, are forwarded. 2: Busy—Immediately forwards all calls to the station, except recalls, when station is busy. 3: No Answer—forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer. 4: Busy/No Answer—forwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station or a remote location, you may need to enter your Authorization Code. In addition, from a remote location, you must access the system through a DISA enabled CO line. OPERATION To activate Call Forward, Off Premise (forward to an external number) from your phone: • Lift the handset, • Press the Fwd Soft button, • Dial the type of forward code 1-4, • Press SPEED, • Dial Speed Dial bin number, • Replace the handset, return to idle. To activate Call Forward, Off Premise (forward to an external number) from a different phone: • Lift the handset, • Press the Fwd Soft button, • Dial the Remote Call Forward code 0, • Dial your Authorization code (Station number & Password), • Dial the type of forward code 1-4, • Press SPEED, • Dial Speed Dial bin number, • Replace the handset, return to idle. To activate Call Forward, Off Premise (forward to an external number) from a remote location: １４

• Dial the telephone number of a DISA assigned CO line, • While receiving dial-tone, dial the Call Forward feature code 554, • Dial your Authorization Code (Station number & Password), • Dial the type of forward code 6-9, • Dial Speed Dial bin number, • Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message. There are 11 Custom Display Messages each up to 24 characters. Ten can be assigned by the Attendant and one assigned by you. In addition, there are ten fix Pre-Defined Text Messages; some allow auxiliary input for time, date, etc. (as shown in message list). Message 01: LUNCH RETURN AT hh:mm Message 02: ON VACATION RETURN AT DATE mm:dd Message 03: OUT OF OFFICE RETURN AT TIME hh:mm Message 04: OUT OF OFFICE RETURN AT DATE mm:dd Message 05: OUT OF OFFICE RETURN UNKNOWN Message 06: CALL (enter up to 17 digits) Message 07: IN OFFICE STA xxxx Message 08: IN MEETING RETURN AT TIME hh:mm Message 09: AT HOME Message 10: AT BRANCH OFFICE OPERATION To activate Custom or Pre-Defined Message Forward: • Press TRANS/PGM, • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, • Press HOLD/SAVE, forward confirmed. To cancel activated Message: • Press TRANS/PGM, • Dial User Program feature code 51, １５

• Press HOLD/SAVE, forward canceled. Or, • Press the Fwd Soft button. • Press #, forward canceled. To program the Station Custom Message (00) at your station: • Press TRANS/PGM, • Dial User Program feature code 52, • Enter Message contents, up to 24 characters, Refer to Station Speed Dial Character entry chart • Press HOLD/SAVE, message saved. １６

4.1 Internal Calls 4.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’ after placing the call. By changing the mode, a Voice Announce call will ring or a ringing ICM call will allow Voice Announce (toggle). You can assign a Flex button for Direct Station Selection/Busy Lamp Field (DSS/BLF). A DSS/BLF button lets you call the other station with a single button press. The button LED displays the other station’s status, ON, is busy, OFF is idle. When you go off-hook, you may connect to another station or system resource automatically. This Prime Line Preference may be immediate or delayed allowing you to take other actions during the delay. Otherwise, you may press another Flex button before going off-hook to override Prime Line Preference. If you go off-hook and take no action, Intercom dial-tone will time-out and, after receiving Howler Tone, your phone will be placed out-of-service in Intercom Lock-Out. You must hang-up to return to an idle state. OPERATION To place an Intercom call: • Lift the handset, • Dial the Intercom number of the desired station, • On answer or Splash tone, speak to the called party. 4.1.2 Using Camp-On when calling a busy station If your called party is busy, you may activate Camp-On, Callback or Voice Over to the station. With Camp-On, wait off-hook for the called station to answer. With Callback, the system will call you when the busy station goes idle. After you answer, the system calls the previously busy station. If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing just the last digit of the Intercom number. OPERATION １７

• Press * and await an answer. To request a Callback (wait on-hook) for a busy station: • Press CALL BACK and hang-up. To make a Voice Over announcement to a busy station: • Dial #, after splash-tone, speak. 4.1.3 Leaving a Message Wait If the called user does not answer or is in DND mode, you may leave a Message Wait. The called user will receive a Message Wait indication; the LED of the CALL BACK button will flash. OPERATION To activate Message Waiting: • Press the CALL BACK button and hang-up. １８

External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc. Using the CO/IP line group code, you will be able to access any line from the group. A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group. Dial codes for access to CO/IP lines are: Individual CO/IP line access 88 + Line number (01-42 for iPECS-100 or 001-200 for iPECS-300 & 600). CO/IP Group access 801-820 for iPECS-100 or 801-872 for iPECS-300 & 600 Any CO/IP Line access 9 When dialing on a CO line, which uses pulse style signals, you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing for banking services, etc. When placing an IP call, you must dial an IP address using ‘*’ in place of the dot. If Least Cost Routing is set-up, the number you dial will be analyzed and the system will place the call on the least expensive route. You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line and Station Class Of Service (COS), which establish dialing restrictions, may vary during Day and Night operation (Day/Night COS). You may need to enter an Authorization code before placing calls, in which case you will receive a second dial tone. Your external calls may be subject to Call Time Restrictions, you will receive a Call Warning Tone prior to disconnect. NOTE—In the event of an emergency, assigned Emergency numbers (ex., a 911 call) may be dialed from any station in the System, regardless of a Station’s dialing restrictions (COS). OPERATION １９

• Lift the handset, • Select/Dial the CO/IP line/group, • Dial the desired number. 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free. OPERATION To activate a queue if the selected/dialed line is busy: • Select/dial a busy CO/IP line button, • Press the CALL BACK button, • Return to an idle state by going on-hook; when the line comes available, the Station will be notified with ringing. 4.2.3 Account Codes: Tracking External calls for billing In some cases, you or your company may desire to track calls for billing or other purposes. You may enter an Account Code, which is output from the system to a printer in the SMDR report. You must have an Account Code Flex button, see Assigning features to Flex buttons. OPERATION To enter an Account Code before the call: • Lift the handset, • Press the assigned ACCOUNT CODE button, • Dial the Account Code (1-12 digits), • Press *, Intercom dial tone is heard, • Place the CO/IP call as normal. To enter an Account Code during a call: • Press the assigned ACCOUNT CODE button, • Dial the Account Code (1-12 digits), • Press *. ２０

You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code. OPERATION To activate Temporary COS: • Press TRANS/PGM, • Dial 21 (User Program code), • Press HOLD/SAVE. To deactivate Temporary COS: • Press TRANS/PGM, • Dial 22 (User Program code), • Dial your Authorization code, • Press HOLD/SAVE. 4.2.5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For multiple calls, you will need to reactivate Walking COS or use the Flash button to regain CO/IP dial-tone. OPERATION To activate Walking COS: • Press TRANS/PGM, • Dial 23 (User Program code), • Dial your Authorization Code (station number and password), • Place call as normal. ２１

4.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. For users of an iPECS Display Phone, the system will store the numbers dialed on the last ten calls. OPERATION To dial the Last Number for an external call: • Lift the handset, • Select the Redial Soft button, • Press ▼ VOLUME ▲ to select from the last 10 numbers dialed, • Press the Send Soft button or HOLD/SAVE. NOTE—Press the Next Soft button to view the previously dialed number. 4.3.2 Using and Entering Save Number Dial You may store the last number dialed on an external call to the Save Number Dial buffer for convenient dialing at a later time. The Save Number is stored until you save new number. OPERATION To place a call using Save Number Dial: • Lift the handset, • Press the SPEED button, • Dial #. To store a number in the Save Number Dial: • While on an outgoing external call, press SPEED twice. 4.3.3 Using System Speed Dial Numbers The iPECS-100 system has memory allocated for 800 System Speed Dial numbers (bins 200-999). The iPECS-300 & 600 systems each have memory allocated for 3000 System Speed Dial numbers (bins 2000-4999). You may, if allowed, use System Speed Dial to call frequently dialed numbers. In some cases, these numbers are divided into groups called System Speed Zone Groups. In this case, you may access some numbers and not others and your dialing restrictions may be invoked. Only an Attendant can assign System Speed Dial numbers. OPERATION ２２

• Lift the handset, • Press the SPEED button, • Dial the desired System Speed Dial bin number (200-999 for iPECS- 100 or 2000-4999 for iPECS-300 & 600). ２３

Your iPECS Phone has access to 20 or 100 Station Speed Dial numbers. For users in an iPECS-100, 20 Station Speed Dial numbers (bins 00~19) are available. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins (000~099). You can easily program each speed dial bin with telephone numbers, up to 48 digits, to meet your needs. The numbers may include several ‘special’ instructions: PAUSE will momentarily stop dialing. FLASH as 1st digit—Activate dial tone detect. FLASH not as 1st digit—The system will generate a flash on the CO line. CALL BACK as 1st digit—Send digits as ISDN Keypad Facility message. ‘*’ as 1st digit—Display Security, the stored number will not be displayed when used. ‘*’ not as 1st digit—Dial Pulse to Tone Switchover, the system will switch from pulse to tone dialing. When entering a Speed Dial, a 16 character name may be associated with the number for Dial by Name. Characters are entered with two keystrokes as in the chart below. Q – 11 Z – 12 . – 13 1 – 10 A - 21 B - 22 C - 23 2 - 20 D - 31 E - 32 F - 33 3 - 30 G – 41 H - 42 I - 43 4 - 40 J - 51 K - 52 L - 53 5 - 50 M - 61 N - 62 O - 63 6 - 60 P - 71 R - 72 S - 73 Q - 7* 7 - 70 T - 81 U - 82 V - 83 8 - 80 W - 91 X - 92 Y - 93 Z - 9# 9 - 90 *1 - Blank *2 - : *3 - , 0-00 # Character Entry OPERATION To place a call using Station Speed Dial: ２４

• Press SPEED, • Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name: • Press TRANS/PGM, • Press SPEED, • Dial the desired Station Speed Dial bin number, • Select/dial the CO/IP line/group, • Dial the desired number to be stored, • Press HOLD/SAVE, • Enter the associated name if desired, using the alpha-numeric entry chart, • Press HOLD/SAVE. To assign a Station Speed Dial number directly to a Flex button: • Press TRANS/PGM, • Press the desired Flex button, • Select the Tel Num Soft button, • Select/dial the CO/IP line/group, • Dial the desired number, • Press HOLD/SAVE, • Enter the associated name if desired, using the Character Entry chart, • Press HOLD/SAVE. 4.3.5 Using Dial by Name and Entering your Name Dial by Name employs three ‘Directories’: Intercom, User or Station Speed Dial, and System Speed Dial. To allow others to contact you via the Intercom directory, you must enter a name for your station, up to 12 characters. OPERATION To place a call using Dial by Name: • Press SPEED twice, • Dial the desired directory, 1: Intercom, 2: User Speed Dial, 3: System Speed Dial, the LCD displays the first two names, in alphabetical order, • Scroll using ▼ VOLUME ▲. To enter search characters, refer to the Character Entry chart in section 4.3.4, • Press HOLD/SAVE to place the call. To enter your station user name: • Press the TRANS/PGM button, • Dial 74, ２５

section 4.3.4, • Press HOLD/SAVE. 4.3.6 ACNR: To retry a busy external number until answered When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is Automatic Called Number Redial (ACNR). For each retry, the system will activate your speaker then place the call with the microphone muted. When the remote end answers, you must select the Speak Soft button or lift the handset. Either of these actions will cancel the ACNR request as well as connect you to the remote party. OPERATION To set up an ACNR, while on an outgoing call: • Use the Navigation button to display the next menu and select the ACNR Soft button, • Hang-up handset. To cancel the ACNR request: • Press the ACNR Soft button. ２６

5.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer). Transferred calls, internal or external, are place in Transfer Hold, will receive MOH and will recall if not answered in a timely manner. If an Unscreened Transfer call encounters an error or DND, it may immediately recall at your Station. DSS/BLF buttons may be employed to transfer calls. OPERATION To Transfer an active call: • Press TRANS/PGM, • Call receiving party, • For Unscreened Call Transfer, hang-up, • For Screened Call Transfer, at answer or Splash tone, announce call. 5.2 Call Hold: Placing a call in a waiting state You may place an active Internal or External call in one of several holding states. In System Hold, other non-restricted stations may pick- up the call. In Exclusive Hold, only the holding station may pick-up the call. The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the HOLD/SAVE button twice. The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a DSS/BLF button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user. This Hold Recall is provided with a different ring signal. If not answered in a timely manner, the Attendant will receive Attendant Hold Recall. OPERATION To place a call on Hold: • Press HOLD/SAVE. ２７

You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons. OPERATION To switch between two calls, Broker Call: • Press the desired CO/IP line button. 5.4 Joining Multiple People in a Conference You can establish a Conference with up to 3 parties, or 24 parties when using a Multi-Party Conference Interface Module (MCIM). The other parties in the Conference may be internal or external. A Conference can be placed on Hold and is subject to Hold Recall. You may also use the Conference operation to join 2 external parties in a private conversation. This is an Unsupervised Conference, which is not subject to the normal Hold Recall operation. OPERATION To establish a Conference: • Establish call with one of the desired conference parties, • Select the Conf Soft button, • Establish call with the other conference party, • Select the Conf Soft button, • Select the Conf Soft button again to establish the conference. To place a Conference on Hold: • Press the HOLD/SAVE button. To retrieve the Conference from Hold: • Select the Conf Soft button. To establish an Unsupervised Conference: • Establish conference with two external parties, • Select the Conf Soft button. To retrieve an Unsupervised Conference: • Select the Conf Soft button. ２８

In addition to establishing a Conference, up to 9 Conference Rooms can be set up letting up to 24 parties converse when using a MCIM. When setting up a Conference Room, a password can be designated for invited parties (internal and external parties) to use for accessing the established Conference Room. OPERATION To set-up a Conference Room: • Press the TRANS/PGM button, • Dial 53 to create a Conference Room, • Dial the desired Conference Room number (1-9), • If desired enter a password for the Conference Room (up to 12 digits), • Press HOLD/SAVE to establish the Room. To join a Conference Room: • Lift the handset, • Dial 59 (Conference Room entry code), • Dial the Conference Room Number, • Dial the Conference Room password. To delete a Conference Room: • Press the TRANS/PGM button, • Dial 54 (delete Conference Room code), • Dial the Conference Room number (1-9), • Dial the Conference Room password, • Press HOLD/SAVE to delete the Conference Room. 5.5 Call Park: Placing a call on Hold to Page A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this feature is used with Paging to notify the desired user of a parked call. Parked calls are subject to Hold Recall after the Call Park timer. OPERATION To park an active external call: • Press TRANS/PGM, • Dial the Park Orbit (601-610 for iPECS-100 or 601-619 for iPECS- 300 & 600), • Return to idle. To retrieve a parked call: ２９

• Dial the Park Orbit. 5.6 Two-Way Record: Recording a call You may record an active external conversation in your Voice Mail Box. OPERATION To activate Two-Way Record while on a CO/IP call: • Use the Navigation button to display the next Menu and select the Record Soft button, record warning tone is heard and recording starts. To stop Two-Way Record while on a CO/IP call: • Use the Navigation button to display the next menu, and select the Record Soft button or, • Hang-up, return to idle. ３０

The iPECS Phone allows you to send and receive several types of messages. These are accessed via the Message Summary Display, and described in the following paragraphs: 1: ST—Station Message Wait 2: CL—CLI Message Wait 3: VS—VSF Message Wait 4: VM—Commercial Voice Mail 5: FS—Feature server 6: MS—SMS message wait 6.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication when you do not answer or your phone is in DND. A flashing MSG LED on the iPECS Phone indicates a Message Waiting. As a further notification, a Message Wait Reminder Tone can be provided. You may review and delete messages as well as respond with a call back. OPERATION To review your Station messages: • Press the CALL BACK button, the LCD shows the Message Summary display, STA CLI VSF VMS UMS SMS 001 001 005 006 001 004 • Dial 1 to view Station messages, • Press the ▼ VOLUME ▲ button to scroll through the messages. To return a call from the current message: • Press the CALL BACK button. To delete the Station Message Wait: • Dial ‘*’, and press 1. To delete all Station Message Waits: • Dial ‘#’, and press 1. ３１

When external calls to your phone are not answered and Caller Identification is provided from the network, a Calling Line Id. (CLI) message is logged. You may review, delete or return these messages. OPERATION To review CLI Messages using a Flex button: • Press the flashing CLI MESSAGE button, the first CLI message information is displayed, • Press ▼ VOLUME ▲ to scroll through CLI message wait information. To review CLI Messages using the Summary Display: • Press the flashing CALL BACK button, the LCD shows the Message Summary display, STA CLI VSF VMS UMS SMS 001 001 005 006 001 004 • Dial 2, the first CLI message information is displayed, • Press ▼ VOLUME ▲ to scroll through CLI message wait information. To delete the current CLI Message: • Dial ‘*’ button, the next CLI message is displayed. To delete all CLI Messages: • Press SPEED, • Press * twice. To respond to the current CLI message with a call: • Press HOLD/SAVE. 6.3 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages. While in your Mail Box, you have control of your password and Mail Box greeting. In addition, you can remotely control Call Forward for your station from the VMIM/VSF. You will need to register an Authorization Code for your station to access the VMIM/VSF Voice messages. OPERATION ３２

• Press the VOICE MAIL Flex button, • Dial your Mail Box number and corresponding password to receive the ‘Number of Messages’ prompt, • Dial desired option codes, • At completion of session, hang-up to return to idle. To retrieve Voice Mail locally using the CALL BACK button: • Press the flashing CALL BACK button, the LCD shows the Message Summary display, STA CLI VSF VMS UMS SMS 001 001 005 006 001 004 • Dial 3 for VMIM/VSF, 4 for external VM or 5 for Feature Server Voice Mail, • After the prompt enter your station number and password, • Dial desired option codes, • At completion of session, hang-up to return to idle. To access your Voice Mail Box from a Remote Location: • Lift the handset, • Dial the telephone number of a DISA CO line answered by the VMIM/VSF Auto Attendant, • At answer, dial # to receive the ‘Mail Box & Password’ prompt, • Dial the Mail Box and password to receive the ‘Number of Messages’ prompt, • Dial desired option codes, • At completion of session, hang-up. 6.4 Sending and Receiving Short Text Messages You can exchange short text messages (max. 100 alphanumeric characters) with other iPECS display Phone users. These messages will activate the CALL BACK button LED and are displayed on the iPECS Phone LCD. OPERATION To send an SMS message to another iPECS display Phone: • Press the TRANS/PGM button, • Dial 36 (SMS send code), • Dial 1 to resend an existing message, or 2 to send a new or edit an existing message, • Enter the station range to receive the message, to send to a single station enter the station number twice, • Dial your message using 2 key strokes for each character, • Press HOLD/SAVE to send your message. ３３

• Press the flashing CALL BACK button, the LCD shows the Message Summary display, STA CLI VSF VMS UMS SMS 001 001 005 006 001 004 • Dial 6, the first two SMS messages are shown in brief, • Dial the Message number to view the entire SMS message. To delete received Short text messages: • Press the # key, • Dial 1 to delete the message, 2 to cancel or 3 to delete all received Short text messages. ３４

With the Display Menu, you can access the LIP-7024LD PhoneBook and Schedule as well as other phone features through simple menu trees. The Display Menu is activated using the Menu Navigation button. Items from a menu may be selected by dialing the associated digit or using the Navigation and OK buttons to select an item. The main Display Menu selections are show in the LIP-7024LD as below. ３５

and Incoming Received Call Logs (10 calls each), Call Forward and other features without complex dial codes by selecting ‘Ez-Menu’. From the Ez-Menu and sub-menus, select an item dialing the associated digit or use the Navigation and OK button to select an item. Also, Soft buttons, such as Exit, Sel, and Back, may be available. 7.2 Phone Book Under the Phone Book Menu, you may search, add, edit, and delete contacts. Use the associated dial pad digits or Navigation and OK buttons to access the Phone Book sub-menus. Where required, characters may be entered with the ABC soft button. ３６

icon and alarm ring. You may record, edit or delete scheduled events such as conferences and search scheduled records from the Schedule sub-menus. Use the associated digit or the Navigation and OK buttons to select an item from the sub-menus. 7.4 Customize You may customize certain characteristics of the LIP-7024LD. The display language can be selected from the available languages supported, a user name can be entered, one of eight ring signals can be defined, and headset operation can be defined. Use the associated digit or th Navigation and OK buttons to select sub- menu items and enter values for the custom settings. ３７

setting enabled, all digits you dial to place a call are sent as a block of digits after you select the SEND Soft button. The Station COS setting permits you to activate Temporary and Walking Class of Service to establish dialing privileges of the phone. In addition, the station password and Intercom Answer mode (Handsfree, Privacy or Tone ring) can be set. Use the associated digit or the Navigation and OK buttons to select sub-menu items and enter values for the desired Setting. ３８

mail or in your unified message server if installed. You may then select a message from the list. Use the associated digit or the Navigation and OK buttons to select an item from the list. ３９

8.1 Direct Inward System Access (DISA) DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources. The system will recognize remote user dialed inputs (call other stations, place calls over CO/IP lines, review voice mails, etc). Remote users may be required to enter an Authorization Code. OPERATION To access system resources remotely: • Call the system’s DISA facility, • Await answer and dial your authorization code (station number and password), • Dial as needed for the desired system resource. 8.2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number. This feature is only effective with an ISDN CO line. OPERATION To register a mobile phone number: • Press the TRANS/PGM button, • Dial 37, • Dial the mobile phone number, • Press the HOLD/SAVE button. To activate a registered mobile phone from the user’s station: • Press the TRANS/PGM button, • Dial 38, • 1 to activate, 0 to deactivate, • Press the HOLD/SAVE button. To place a call from the mobile extension using the iPECS: • Dial the ISDN DID number of the station, the system will check the Caller Id, answer the call and the user will receive intercom dial tone, • Place internal or external iPECS call as normal. To Transfer a call from the mobile extension using the iPECS: • Dial “*” while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle, ４０

key. ４１

9.1 Background Music and Music on Hold Two audio sources can be connected to the system. These sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold. There are four possible selections for BGM and MOH: 1: Off 2: Source BGM1 3: Source BGM2 4. VMIM message OPERATION To turn on Background Music: • Press HOLD/SAVE to cycle through the BGM selections. 9.2 Using Internal, External and Meet-Me Paging The User can broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones. The system has two External Page Zones that can be connected to external speakers. Page Zone codes are: Internal Page Zones: iPECS 100 501-510 iPECS 300 & 600 501-535 Internal All Call Page 543 External Page Zones 545-546 External All Call Page 548 All Call Page 549 If the desired Page Zone is busy, the User can elect to be recalled when their turn comes in the queue. Users can also request a paged party answer the Page using Meet-Me Paging. In this case, the paged party may answer the page from any phone in the system by dialing the Meet- Me code. ４２

• Lift the handset, • Dial the desired Page zone, • If assigned, after page warning tone, make announcement. To queue for a page when busy is received: • Press the CALL BACK button, • Replace the handset returning to idle. To answer a Meet-me-Page: • Lift the handset. • Dial 544 (Meet-Me-Page code). 9.3 Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log- in or log-out of any one or all PTT groups to which the phone is assigned. Once logged in, place or receive one-way page announcements to/from other users who are logged in to the same PTT group. OPERATION To log-in to a PTT group: • Dial #0, • Dial the desired PTT group number (1-9 or 0 for all groups), To log-out of the PTT group(s): • Dial #0, the PTT Log-in/out code, • Press the * key. To place a page announcement to the active PTT group: • Press and hold the PTT Flex button, • After confirmation tone, make page announcement. 9.4 Wake-Up Alarm iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the alarm by lifting the handset, BGM will be provided. ４３

• Press TRANS/PGM, • Dial the Station User Program code 41, • Dial 2-digit hour and minute for alerting, • For a daily (repeating alarm), dial #, • Press HOLD/SAVE. To erase Wake-Up: • Press TRANS/PGM, • Dial the Station User Program code 42, • Press HOLD/SAVE. 9.5 Alarm/Door Bell The system can monitor external Alarm or Door Bell contacts: Alarm Monitor—should the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivated and the Alarm Ring signal terminated. Door Bell—a unique Door Bell Ring (single tone burst) may be received each time the external contact is activated. A system contact also can be assigned to act as a Door Open contact. OPERATION To terminate the Alarm signal: • Dial 565. To activate the Door Open contacts: • Lift the handset, • Dial Door Open code, #* and contact number 1-4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. 9.6 Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT). When battery back-up is provided the station will operate normally. When PFT is implemented, an SLT is connected to a CO line by the system. This SLT can be used as any normal SLT, providing service while power is out. 9.7 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number, ４４

speaker of the iPECS Phone and over the handset for SLTs. For the Station Status Memo, the following items are reported: ICM Signaling Mode (Handsfree/Tone/Privacy) Station IP Address Station Mac Address Number of messages x (x: number of all message waiting) Wake-Up Time (hh:mm) Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x NOTE—only activated features are announced. OPERATION To hear Date & Time memo: • Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: • Dial Voice Memo feature code (662 for iPECS-100 or *662 for iPECS-300 & 600), the station number memo is heard, “This is station 150”. To hear Station Settings: • Dial Voice Memo feature code (663 for iPECS-100 or *663 for iPECS-300 & 600), Station Status Memo is heard. 9.8 Hot Desk iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station. Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal. When logged-out, calls to your station number are forward to the destination you chose. To Log on to a Hot Desk station: • Lift the handset, • Dial “* 0”, • Dial your Authorization Code (station number and Password). ４５

• Press the TRANS/PGM button, • Dial * twice, • Use the ▼ VOLUME ▲ to select a call forward destination for your calls, speed dial, joined mobile phone, VMIM/VSF, or VM group, • Press the HOLD/SAVE button. ４６

10.1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to such a host with analog CO lines. When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host. The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call. OPERATION To access PBX or Centrex features while idle: • Lift the handset, • Select/dial access a PBX/Centrex CO line, • Dial PBX/Centrex feature code. To access PBX/Centrex features while on a PBX/Centrex CO line: • Use the Navigation button to display the next menu, and select the Flash soft button, • After receiving new dial tone, dial PBX/Centrex feature code. 10.2 Access the ISDN Network 10.2.1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones. In this case, dialed digits are sent as ‘Keypad messages’. A Keypad Facility button must be assigned using the Flex Button program procedures. Once active, dial into the ISDN for services; however, actions other than dialing will deactivate the Keypad Facility operation. OPERATION To activate Keypad Facility operation: • Press the KEYPAD FACILITY button to switch to keypad mode, • Dial as desired. To deactivate Keypad Facility operation: ４７

OR • Press a Feature or Flex button. 10.2.2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex. These ISDN Supplementary services are provided on a subscription basis and, as with Centrex, are accessed using the Flash button on an iPECS phone. Using supplementary services an ISDN line can be placed on Hold and a second call placed on the line. You may then alternate between the two held calls (Broker Call) using the hold button. An ISDN line conference can be established using the FLASH and CONF buttons. The conference can also be placed on hold. OPERATION While on an ISDN CO line, to access ISDN Supplementary services: • Press FLASH, • Press HOLD/SAVE, CONF, or CO line button to activate the desired feature. 10.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction. OPERATION To restrict Caller ID: • Lift the handset, • Press the CLIR/COLR button and place the call. ４８

11.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input required are given in Appendix B. In some cases, you enter these codes as part of Flex button assignments. OPERATION To assign user programmable attributes to your station: • Press TRANS/PGM, • Dial desired User Program codes shown in Appendix B, • Press HOLD/SAVE. 11.2 Assigning Features to Flex Buttons You may assign features and functions to the Flex buttons on your iPECS Phone. If allowed, you may even assign CO/IP lines to the Flex buttons. Flex buttons may be assigned for most features providing One-Touch feature activation (e.g., a Flex button may be assigned to access the Account Code feature and may include the Account code digits, as a one-touch account code button). Features that may be assigned to a Flex button include: DSS/BLF—enter station number, Speed Dial—enter Station/System Speed dial bin number, Flex Numbering Plan—enter Flex Numbering Plan code (refer to Appendix A), User Program Code—press TRANS/PGM and enter a User Program code (refer to Appendix B) CO/IP Line—enter the CO/IP line or group number. OPERATION To assign a feature to a Flex button: • Press TRANS/PGM, • Press the desired Flex button, • Dial desired code and required inputs. For User Program codes Appendix B), first press the TRANS/PGM, • Press HOLD/SAVE. ４９

Feature iPECS- 100 iPECS- 300 iPECS- 600 Remark Intercom Call 100- 169 100- 399 1000- 1599 Internal Page Zone 501- 510 501- 535 501-535 Internal All Call Page 543 543 543 Meet Me Page 544 544 544 External Page Zone 1~2 545- 546 545- 546 545-546 External All Call Page 548 548 548 All Call Page (Internal/External) 549 549 549 SMDR Account Code Enter 550 550 550 SLT use only Flash Command to CO Line 551 551 551 SLT use only Last Number Redial 552 552 552 SLT use only DND (Toggle On/Off) 553 553 553 SLT use only Call Forward 554 554 554 Speed Dial Programming 555 555 555 SLT use only Message Wait/Callback Enable 556 556 556 SLT use only Message Wait/Callback Return 557 557 557 SLT use only Speed Dial Access 558 558 558 SLT use only Cancel DND/FWD/Pre MSG 559 559 559 SLT use only CO System Hold 560 560 560 SLT use only Program Mode Access 561 561 561 SLT use only Attendant Unavailable 562 562 562 Answering Machine Emulation 564 564 564 Alarm Reset 565 565 565 Group Call Pickup 566 566 566 Universal Night Answer 567 567 567 ５０

568 568 568 Walking COS Code 569 569 569 ACD Supervisor On/Off Duty 571 571 571 ACD Supervisor Login 572 572 572 ACD Supervisor Logout 573 573 573 ACD Help Code 574 574 574 ACD Calls In Queue Display 575 575 575 ACD Supervisor Status Display 576 576 576 ACD Supervisor Monitor 577 577 577 ACD Reroute Queued Call w/answer 578 578 578 ACD Reroute Queued Call w/o answer 579 579 579 Enter Conference Room 59 59 59 Camp-On Answer 600 600 600 SLT use only Call Parking Locations 601- 610 601- 619 601-619 Group Pilot Number 620- 659 620- 667 620-667 Station User VMIM/VSF Features 66 *66 *66 Call Coverage button 67 67 67 Direct Call Pickup 7 7 7 CO/IP Group Access 8xx 01-20 8xx 01-72 8xx 01-72 Individual CO/IP Line Access 88xx 01-42 88xxx 001- 200 88xxx 001-400 Retrieve Last Held CO/IP 8* 8* 8* Retrieve Individual Held CO/IP 8#xx 8#xxx 8#xxx xx(x) = CO Line number Access CO Line in the 1st available CO Group 9 9 9 Attendant Call 0 0 0 VM Message Wait Enabled *8 *8 *8 VM Message Wait Disable *9 *9 *9 Door Open (1st Door ) #*1 #*1 #*1 Door Open (2nd Door ) #*2 #*2 #*2 Door Open (3 Door ) rd #*3 #*3 #*3 iPECS-300 & 600 Door Open (4 Door ) th #*4 #*4 #*4 iPECS-300 ５１

Extension code ## ## ## PTT Group Login/Logout #0 #0 #0 ５２

Code Function Remarks SLT 10 Enblock Mode Dialing iPECS LIP-7000 only 11 x Differential Ring, Intercom Select Ring Tone 1-8 12 x Differential Ring, CO/IP line Select Ring Tone 1-8 13 x Intercom Answer Mode Select ICM Signal mode, 1: HF, 2: TONE, 3: Privacy 14 x Call Coverage Attribute Setting ( X = 1-2 ) 1+; On/Off, 2+: ring delay (0- 9) 15 x Station Ring Download Select download Ring Tone 0-9 19 Ear&Mic Headset Usage iPECS LIP-7000 only 21 Knock Down Station COS Yes 22 Restore Station COS May require Authorization code Yes 23 Walking COS May require Authorization code Yes 31 Station Message Wait Retrieve Yes 32 CLI/IP Message Wait Retrieve 33 x Authorization Code (Password) Entry Station number +up to 12 digits, no Flex button Yes 34 Assign DID CALL WAIT Button 35 Message Wait in Executive/Secretary pair 36 Send SMS Message 37 Register Mobile Extension 38 Activate Mobile Extension 41 xx Set Wake-Up Time Input time, 24 hour clock Yes 42 Erase Wake-Up Time Yes 51 xx Custom/Pre-defined Message Display Select Message 00~20 Yes 52 xx Register Custom Message (Message 00) Input up to 24 characters Yes 53 x Create Conference Room Input Conf Room (1-9) & password 54 x Delete Conference Room Input Conf Room (1-9) & optional password 61 x Headset/Speakerphone Mode 62 x Headset Ring Mode 1: Speakerphone, 2: Headset, 3: both ５３

72 Version Display 73 Background Music 74 x Station User Name Registration Input up to 7 characters Yes 75 Display Phone IP Address 76 Change Phone IP Address 77 Display Phone MAC IP Address 78 Change Mode 79 Display Phone Version 70 Display Soft Message 7* Display Serial number/Package for SMEMU 80 Assign RECORD Button Requires VSF/External SMDI VM 81 Assign ISDN CLIR Button 82 ISDN COLR Button 84 Assign ACCOUNT CODE Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 88 Assign CAMP-ON Button 89 Assign KEYPAD FACILITY Button 8# Assign OHVO Button 90 SPEED Button Assignment iPECS LIP-7000 only 91 CONF Button Assignment iPECS LIP-7000 only 92 CALL BACK Button Assignment iPECS LIP-7000 only 93 DND Button Assignment iPECS LIP-7000 only 94 FLASH Button Assignment iPECS LIP-7000 only 95 MUTE Button Assignment iPECS LIP-7000 only 96 MONITOR Button Assignment iPECS LIP-7000 only 97 REDIAL Button Assignment iPECS LIP-7000 only 98 FWD Button Assignment iPECS LIP-7000 only 99 Assign PTT Button *0 Hot Desk Login Code ** Hot Desk Log out Code ５４