Yealink T41 Quick Reference Manual

1. 2. 3. 4. 5. 7. 8. 9. The contact icon Call Forward/ Forwarded Calls Handset mode Ringer volume is 0 Headset mode Missed Calls Hands-free speakerphone mode Received Calls Voice Mail Placed Calls Call Hold Do Not Disturb Call Mute Network is unavailable 6. 10. 11. 12. 3.

3 1. LCD Screen Shows information about calls, messages, soft keys, time, date and other relevant data 2. Power Indicator LED Indicates phone power and some feature statuses. • Incoming call—Fast flashing • Voice mail or text message—Slow flashing 3. Line Keys Use these keys to activate up to six accounts and assign various features 4. Mute Key Toggles and indicates mute feature. Headset Key Toggles and indicates the headset mode. Message Key Accesses voice mails. Redial Key Redials a previously dialed number. 5. Speakerphone Key Toggles and indicates the hands-free speakerphone mode. 6. Volume Key Adjusts the volume of the handset, headset, speaker, and ringer. 7. Keypad Provides the digits, letters, and special characters in context-sensitive applications. 8. Speaker Provides ringer and hands-free (speakerphone) audio output. 9. Scroll through the displayed information. Confirms actions or answers incoming calls. Cancels actions or rejects incoming calls. 10. Soft Keys Label automatically to identity their context- sensitive features. 11. Hookswitch Tab Secures the handset in the handset cradle when the IP phone is mounted vertically. 12. Hookswitch Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, laying the handset down on the handset cradle, the phone disconnects from the line.

1. 2. 3. 4. 5. 8. 9. The contact icon Call Forward/ Forwarded Calls Handset mode Ringer volume is 0 Headset mode Missed Calls Hands-free speakerphone mode Received Calls Voice Mail Placed Calls Call Hold Do Not Disturb Call Mute Network is unavailable 6. 10. 3. 7.

5 1. LCD Screen Shows information about calls, messages, soft keys, time, date and other relevant data 2. Power Indicator LED Indicates phone power and some feature statuses. 3. Line Keys Use these keys to activate up to six accounts and assign various features 4. Headset Key Toggles and indicates the headset mode. Mute Key Toggles and indicates mute feature. 5. Message Key Accesses voice messages. Hold Key Places a call on hold or resumes a held call. Redial Key Redials a previously dialed number. Transfer Key Transfers a call to another party. 6. Speakerphone Key Toggles the hands-free speakerphone mode. 7. Volume Key Adjusts the volume of the handset, headset, speaker, and ringer. 8. Keypad Provides the digits, letters, and special characters in context-sensitive applications. 9. Scroll through the displayed information. Confirms actions or answers incoming calls. Cancels actions or rejects incoming calls. 10. Soft Keys Label automatically to identity their context- sensitive features.

1. 2. 3. 4. 5. The contact icon Call Forward/ Forwarded Calls Handset mode Ringer volume is 0 Headset mode Missed Calls Hands-free speakerphone mode Received Calls Voice Mail Placed Calls Call Hold Forwarded Calls Call Mute Do Not Disturb / Network is unavailable 6. 13. 7. 8. 9. 10. 11. 12.

7 1. Power Indicator LED Indicates phone power and some feature statuses. 2. Touch Screen The screen is touch-sensitive. Tap to select and highlight screen items. Shows information about calls, messages, soft keys, time, date and other relevant data 3. Headset Key Toggles and indicates the headset mode. 4. Mute Key Toggles and indicates mute feature. 5. Hold Key Places a call on hold or resumes a held call. 6. Transfer Key Transfers a call to another party. 7. Speakerphone Key Toggles and indicates the hands-free speakerphone mode. 8. Message Key Accesses voice messages. 9. Redial Key Redials a previously dialed number. 10. Position the cursor within text you’re updating. Enable or disable fields. Turn pages or scroll through values for a field. Scroll through items. Access to History and Directory respectively. Confirms actions or answers incoming calls. Cancels actions or rejects incoming calls. 11. Volume Key Adjusts the volume of the handset, headset, speakerphone and ringer. 12. Keypad Provides the digits, letters and special characters in context-sensitive applications. 13. Speaker Provides hands-free (speakerphone) audio output.

• To enter the main menu, tap • To return to the idle screen, tap • To go back to the previous menu, tap • To select an item, tap the item • To turn pages, tap or on the touch screen. • To scroll through values in a pull-down list, press or . Entering and Updating Data: 1. Tap the field you want to edit. 2. Enter data using the keypad. 3. Tap Save. To select a field option: Tap the field name, and then tap the field’s highlighted box. From the pull-down list, tap the desired option. USING YOUR T48G HANDSET

9 Placing a Call Using the handset 1. Pick up the handset. 2. Enter the number, and then press Send. Using the speakerphone 1. With the handset on-hook, press . 2. Enter the number, and then press Send. Using the headset 1. With the headset connected, press to activate the headset mode. 2. Enter the number, and then press Send. Note: During a call, you can alternate between the headset, hands- free speakerphone and handset modes by pressing the Headset key, Speakerphone key or by picking up the handset. Headset mode requires a connected headset. Placing Multiple Calls The G series phones can handle multiple calls at a time. However, as only one active call (the call that has audio associated with it) can be in progress at any time, other calls are placed on hold To place a new call during an active call 1. Press the line button (The active call is placed on hold). 2. Enter the desired extension or external number using the keypad. 3. Press or Send to make the new call. Press or to display each call, and then press Resume to retrieve the displayed call. PLACING AND RECEIVING CALLS

Using the handset • Pick up the handset. Using the speakerphone • Press . Using the headset • Press . Note: You can ignore an incoming call by pressing Reject. Ending a Call Using the handset Hang up the handset. Using the speakerphone Press . Using the headset Press . Redial • Press to enter the placed call list. • Press or to select the desired entry, and then press or Send to dial the selected number. • Press twice when the phone is idle to dial out the last dialled number.

11 Call Mute and Un-Mute • Press to mute the microphone during a call. • Press again to un-mute the call. • While a call is on Mute your mute button will display a Red light. Call Hold and Resume To place a call on hold • Press Hold during an active call. To resume the call, do one of the following: • If there is only one call on hold, press Resume. • If there is more than one call on hold, press or to select the desired call, and then press Resume. Call history (T41/42/46G) 1. Press History when the phone is idle, press or to scroll through the list. 2. Select an entry from the list and press Send to call the selected item. Call History (T46G) 1. When in the call history press or to view: • All Calls • Missed Calls • Placed Calls • Received Calls • Forwarded Calls. 2. Select an entry from any history list and press Send to call the selected item.

1. When the phone is idle, tap , and then tap the desired call list on the left. 2. Tap or , or press or to scroll to the desired page. 3. Tap after the desired entry, and then you can: • Tap Send to place a call • Tap Add to add the entry to the local directory • Tap Edit to edit the phone number of the entry before placing a call • Tap Blacklist to add the entry to the blacklist • Tap Delete to delete the entry from the list. Call Transfer Note: the Transfer button on the T41/42G is Tran. Blind Transfer Transfer a call without speaking to the other party, or checking for ringing tone. 1. Press Transfer during an active call. The call is placed on hold. 2. Enter the number you want to transfer to. 3. Press Transfer. Semi-Attended Transfer Transfer a call when ringing tone is heard. 1. Press Transfer during an active call. The call is placed on hold. 2. Enter the number you want to transfer to, and then press Send. 3. Press the Transfer when you hear the ring-back tone.

13 Attended Transfer Transfer a call when the second party answers. 1. Press Transfer during an active call. The call is placed on hold. 2. Enter the number you want to transfer to, and then press Send. 3. Press Transfer when the second party answers. Call Forward The following call forward options are available: • Always Forward - Incoming calls are forwarded unconditionally • Busy Forward - Incoming calls are forwarded when the phone is busy • No Answer Forward - Incoming calls are forwarded if not answered after a period of time. (T41/42G) 1. Press Menu when the phone is idle, and then select Call Control > Call Forward. (T46G) 1. Press Menu when the phone is idle, and then select Features > Call Control > Call Forward. (T48G) 1. Tap when the phone is idle, and then select Features > Call Forward. (All) 1. Select the line the forwarding option is to apply to, or select Common to apply to all lines. 2. Press or to select the desired forwarding type.

4. In the Forward To field enter the number to forward to. 5. For No Answer Forward, press or to select the desired ring time to wait before forwarding. 6. Press Save. Call Conference 1. Press Conference during an active call. The call is placed on hold. 2. Enter the number of the second party, and then press Send. 3. Press Conference again when the second party answers. All parties are now joined in the conference. 4. Press to disconnect all parties. Note: You can split the conference call into two individual calls by pressing the Split key. Voice Message The Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red. To listen to voice messages: 1. Press . 2. Follow the voice prompts to listen to your voice messages.

15 CUSTOMIZING YOUR PHONE Contact Directory (T41/42G) To add a contact 1. Press NetDir when the phone is idle, and then select the desired group. 2. Press Option. 3. Select Add. 4. Enter a unique contact name in the Name field and contact numbers in the corresponding fields. 5. Press and enter number. 6. Press Save. To edit a contact 1. Press NetDir when the phone is idle, and then select the desired group. 2. Press or to select the desired contact. 3. Press Option and then select Detail from the prompt list. 4. Edit the contact information. 5. Press Save. To delete a contact 1. Press NetDir when the phone is idle, and then select the desired group. 2. Press or to select the desired contact, 3. Press Option and then select Delete from the prompt list. 4. Press OK when the LCD screen prompts “Delete Selected Item?”.

To add a contact 1. When the phone is idle, tap , and then tap the desired group on the left. 2. Tap Add to add a contact. 3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields. 4. Tap Save. To edit a contact 1. When the phone is idle, tap , and then tap the desired group on the left. 2. Tap after the desired contact. 3. Tap into field and edit the contact information as required. 4. Tap Save. To delete a contact 1. When the phone is idle, tap , and then tap the desired group on the left. 2. Tap after the desired contact, and then tap Delete. 3. Tap the OK when the touch screen prompts “Delete the selected contact?”. Speed Dials (T41/42G/46G) 1. Hold down an available line button. 2. In the Type field, press and choose Speed Dial. Press . 3. In the Account ID field: press and choose the Line number (i.e. 3, 4, etc). Press .

17 4. In the Label field: enter a name for the Speed Dial (pressing 0 will give you a space). Press . 5. In the Value field: enter the phone number or a Feature Access Code (e.g. *98). 6. Press Save. Once set up to dial the number simply press the speed dial button. Speed Dials (T48g) 1. Tap . 2. Tap Features. 3. Tap DSS Keys. 4. Select an available position. 5. In the Type field, tap and choose Speed Dial. 6. In the Account ID field: enter the Position. 7. In the Label field: enter a name for the Speed Dial (pressing 0 will give you a space). 8. In the Value field: enter the phone number or a Feature Access Code (e.g. *98). 9. Tap Save. Once set up to dial the number simply tap the speed dial icon.

handset/speakerphone/ headset. Press when the phone is idle to adjust the ringer volume. Note: If the ringer volume is adjusted to minimum, the icon will appear on the LCD screen Ring Tones (T41/42G) 1. Press Menu when the phone is idle, and then select Settings > Basic Settings > Sounds > Ring Tones. 2. Select to apply the ring tone to a particular line or common for all lines. 3. Press or to select the desired ring tone. 4. Press Save. Ring Tones (T46/48G) 1. Press Menu when the phone is idle, and then select Settings > Basic > Sounds > Ring Tones. 2. Select to apply the ring tone to a particular line or common for all lines. 3. Press or to select the desired ring tone. 4. Press Save.

19 Backlight (T41/42G) 1. Press Menu > Settings > Basic Settings > Display > Backlight 2. Press or to select the desired options 3. Press Save. Backlight (T46/48G) 1. Press Menu > Settings > Basic > Display > Backlight 2. Press or to select the desired options 3. Press Save.

contacting Vocus. Phone Not Working • Unplug handset and then plug it back in. • Ensure the Ethernet cable from the wall is plugged into the “Internet” socket. • Ensure the Ethernet cable from the phone to your computer is plugged into the “PC” socket. • Test phone on another port. • Test another Ethernet cable. • Try another phone on this connection. • Is anyone else experiencing the same issue? Volume Adjustment • Test with loudspeaker or headset. • Is it happening with all calls or just some? • Is the issue present on internal calls? • Try the phone at another location and see if the problem persists.

21 For all Vocus technical issues contact the Vocus Support Centre. 1300 855 845 [email protected] • Please note: Email will only be attended to within business hours. • For high priority incidents and after hours support, please call us. CONTACT US

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