Zebra QL 220 Quick Start Manual

Static Discharge: The discharge of electrostatic energy can damage or destroy the print- head or electronic components used in this device. DO NOT TOUCH the printhead or any exposed electronic components. Thermal Printing: The printhead becomes hot while printing. Use only the cleaning pen to perform maintenance on the printhead. Charging Batteries Using the Single Charger Insert the plug from the charger cable into the batteryʼs Charger Jack. Plug the Charger into the A.C. outlet. A steady indicator light means the battery is being charged. A blinking light means the battery is ready to use. N2557 156461 QL 220/220 Plus QL 320/320 Plus QL 420/420 Plus Regulatory Information for QL Series Printers Canadian Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. Installing the Battery Using the Quad Charger Consult the supplied Userʼs Guide for information on using the L I72-4 Quad Charger Connect the Printer Connect With a Cable Refer to the Label Vista™ application available on the Internet at http://www.zebra.com/SD/product_LabelVista.htm for help on setting up the Connect by Radio Refer to the Wireless Quick Start Guide on the product support CD or on the Internet at http://www.zebra.com/manuals for help on setting up your wireless printer. Printer Controls Standard Control Panel Optional Control Panel Refer to the User’s Guide for complete information Loading Media Introduction Thank you for choosing one of our Zebra QL Series Mobile Printers. These rugged printers will become pro- ductive and efficient additions to your workplace thanks to their innovative design. Because theyʼre made by Zebra Technologies you can be assured of world-class support for all of your bar code printers, software, and supplies. This document provides an easy reference for operating and maintaining the QL Series of Mobile Printers. Complete documentation for each model printer is provided by the QL and QL Plus Series User Guide available either on the CD-ROM provided with the printer or via the Internet at: http://www.zebra.com/manuals QL Series Overview (QL 220 Plus illustrated) Open the QL 220 & 420 Load the Media Roll (common for all models) Close the Cover (common for all models) Zebra® QL and QL Plus Series Mobile Printers Quick Start Guide Open the QL 320 1 Platen Roller 2. Bar Sensor 3. Media Support 4. Latch 5. Latch Release Button 6. “D” Ring 7. Control Panel 8. QuickLink™ Module 9. Printhead 10. “E-Z Peel” Label Peeler 11. Media Support Disks 12. Media Cover 13. Belt Clip 14. Kickstand (optional) 15. RS232 Communications Port 16. Battery Charging Receptacle 17 USB Port (QL Plus models only) 18 Battery Rotate the Belt Clip out of the way of the Battery Pull Media Supports apart. Press Latch Button Latch flips open Open Media Compartment Close Media Cover Close Latch Assembly Flip Peeler Bar up if you will be peeling off labels. Rotate Latch Levers (both sides Open Media Compartment Green LED Steady Light indicates power on and/or established Radio link. Fast Blink indicates no Radio link Slow Blink means low battery. Yellow LED Steady Light indicates printer is out of media or media cover not closed. Fast Blink indi- cates Radio ac- tivity on printers with a Radio. Fast blink with beeper indi- cates no appli- cation is loaded. Power Button Press to turn unit on. Press again to turn unit off Function Button Special functions that are set by your printer’s application. Feed Button Press to advance a blank la- bel or a predetermined length of journal media. Feed Button Press to advance a blank label or a pre- determined length of journal media. Power Button Press to turn unit on. Press again to turn unit off. Printer Status Icons Refer to troubleshoot- ing section on next Scroll Button Press to scroll through the menu choices on the display. Select Button Press to select a menu choice on the display. SIngle Battery Charger Charger Jack Communications Cable to Terminal Communications Port Terminal QL printer with Wireless option Terminal with wireless communications ability QL 420 Battery QL 220/ 320 Battery Batteries are shipped uncharged. Remove protective shrink-wrap and labels from new battery packs and allow to charge completely prior to Media Roll Note direction me- dia pulls off the roll. Pull Media out of Printer Latch flips open © ZIH Corp. 2005 QSG-QLS-001 rev. A Additional Agency Approvals for QL Series Printers Only Agency Approvals for QL and QL Plus Series Printers 14 15 16 13 8 9 11 10 1 2 5 6 7 3 4 12 6 18 17

Kick Stand Refer to the figure below. The Kickstand option allows users to use the printer on a desktop. To use the optional Kickstand: Flip the Kickstand on the back of the printer open until it locks in place. The printer will now sit at an angle on a desktop. Desk Stand Refer to the figure opposite. To use the Desk Stand: Slide the printer onto the Desk Stand as shown. The printerʼs belt clip will hook onto the Desk Stand and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the printer is seated securely in the stand. Holes are provided to secure the Desk Stand to the work surface. The charger and data I/O cables may be plugged into the printer in the usual manner. Cleaning the Printers Printhead Elements Peeler Bar Platen Surface Avoid using alcohol on linerless platen surface Tear Bar Label Presence Sensor Bar Sensor Gap Sensor Bearing Points Linerless Platens only Support Disks, Inner surfaces on both sides. Linerless units only Peeler Rollers Scraper Linerless units only QL220 (SHOWN) & QL 320 QL420 Platen Surface Avoid us- ing alcohol on liner- less platen surface Media Rollers (on QL 420 only) Avoid using alcohol on linerless media roller surfaces Peeler Bar or Scraper Linerless units Support Disks, Inner surfaces on both sides. Linerless units only. Use the supplied cleaning pen to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Clean thoroughly with the cleaning pen. Rotate the platen roller and clean it thoroughly with the cleaning pen. Units with linerless platens: Rotate platen & clean bearing points only. Avoid use of alcohol on the surface of linerless platens! Clean thoroughly with the cleaning pen. Printhead Peel bar Area Cleaning Method Interval As needed After every five rolls of media (or more often, if needed) Platen Roller Tear bar Scraper (Linerless units only) Clean thoroughly with the cleaning pen. Exterior Wipe with water-dampened cloth. Interior Brush/air blow. Ensure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust. Clean inside surfaces of Media supports & Media Support Disks with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab. As needed After every five rolls of media (or more often, if needed) After every five rolls of media (or more often, if needed) Linerless media requires more frequent cleaning Linerless Platen Roller Interior of units with linerless platens: Clip printer to belt Printer can pivot freely Hold Buckle Pull Strap here to lengthen Pull Strap here to shorten Snap in to “D” rings on printer Using the Accessories Belt Clip (standard on all printers) To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer. Adjustable Shoulder Strap (optional) Refer to figure below. Snap each end of the shoulder strap into the “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length. 9. Skips labels: • Ensure correct media is being used. • Ensure bar/ or gap sensor is not blocked. 10. Communication Error: • Check media is loaded, head is closed and error light is off. • Replace cable to terminal. 11. Label Jam: • Open head release latch and media cover. • Generously apply alcohol to printer in area of jammed label. 12. Blank LCD Screen (units with optional LCD control panel): • No application loaded or application corrupted: program must be reloaded. Product Support For product support, contact Zebra Technologies at: www.zebra.com Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 USA Phone: +1.847.793.2600 or +1.800.423. 0422 Fax: +1.847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Phone: +44.1494.472872 Fax: +44.1494.450103 Zebra Technologies Latin American Sales Office 9800 NW 41ST Street Suite 220 Doral, Florida 33178 USA Phone: +1.305.558.8470 Fax: +1.305.558.8485 Zebra Technologies Asia Pacific, LLC 1 Sims Lane, #06-11 Singapore 387355 Phone: +65-68580722 Troubleshooting Topics 1. No power: • Check that battery is installed properly. • Recharge or replace battery as necessary. 2. Media does not feed: • Be sure printhead is closed and latched. • Check spindle holding media for any binding. • If unit is equipped with label presence sensor, ensure most recently printed label is removed. • Ensure label sensor is not blocked. 3. Poor or faded print or flashing: • Clean printhead. • Check battery and recharge or replace as necessary. • Check quality of media. 4. Partial/missing print: • Check media alignment. • Clean printhead. • Ensure printhead is properly closed and latched. 5. No print: • Replace battery. • Check cable to terminal. • (Wireless units only) Restore wireless connection. 6. Reduced battery life: • Check battery date code — if battery is one to two years old, short life may be due to normal aging. • Replace battery. 7. Yellow error light or flashing: •Units without a wireless option: No application or application corrupted; program must be reloaded. •Wireless units only: flashing error light or icon indicates data transmission. 8. Yellow error light always on, or flashing: • Check that media is loaded and that printhead is closed and securely latched. Troubleshooting Standard Control Panel Refer to the chart below to find the state of the two LEDs on the Control Panel. Then refer to the Troubleshooting topic referenced in the chart to re- solve the problem. Green LED Yellow LED Indication Topic # Steady Off Normal Operation, n/a and/or RF Link established Off Off Power Off 1 Fast Blink Off No RF Link 5, 10 Slow Blink Off Low Battery 3, 5, 6 Steady Steady Out of media, or 8, 10 Media Cover not closed Steady Fast Blink Normal RF activity 7 Steady Fast Blink, No application 7 Beeper Sounds Optional LCD Control Panel The top of the display shows several icons which indicate various printer functions. Check the indicator status and refer to the Troubleshooting topic referenced in the chart. Status Icon Condition Indication Topic # Steady Bluetooth Link established n/a Flashing Data transmission via Bluetooth n/a Off No Bluetooth link 5 Steady RF Link established n/a Off No RF Link 5 Flashing Low Battery 3, 5, 6 Flashing Head latch not closed 8, 10 Flashing Printer is receiving a file 7 Flashing Out of media, 8, 10 Blank Screen n/a No application 1,12 Rotate Kickstand until it locks into position Hook Belt Clip over the Stand Printerʼs Media Compartment sits in cutout