Mio SLICE Operation & User’s Manual

Mio SLICE User Guide 2 Have any questions about your Mio SLICE? We’re ready to help! Your complete satisfaction is our goal, so your feedback is crucial. If you have any thoughts, questions, or concerns, just contact our knowledgeable support team at: 1.877.770.1116 [email protected] mioglobal.com/support WELCOME What’s Included Important Safety Information 03 Syncing Activity Data 11 Streaming Heart Rate Data 11 Resetting SLICE and Pairing To A New Phone 13 13 14 14 14 Specifications 15 03 05 05 05 06 07 07 07 08 08 09 09 10 10 10 Charging 04 Your Mio SLICE Battery Status Setup Pairing Process - Code Verification Pairing Process - Just Works Trouble Pairing SLICE To Your Phone Updating Mio SLICE Wearing Your SLICE Battery Cleaning Your Mio SLICE Using Mio SLICE In Water Caring For Your Mio SLICE Navigating Mio SLICE Activity Tracking And Heart Rate Monitoring 08 Screen Timeout Automatic Heart Rate Sampling Mode Tracking A Workout Trouble Getting Your Heart Rate Sleep Tracking 11 PAI (Personal Activity Intelligence) GETTING STARTED USING MIO SLICE PAI DATA STORAGE & TRANSFER Alarms 12 Phone Notifications 12 Device Screens 12 Screen Brightness 12 DEVICE SETTINGS Screen Timeout 12 Vibration 12 ANT+ 12 Heart Rate Sampling Mode 12 Device Orientation 12 DEVICE SETTINGS Firmware Updates 13 FIRMWARE UPDATES Trouble With Updating Mio SLICE 13 TROUBLE WITH UPDATING MIO SLICE RESETTING SLICE AND PAIRING TO A NEW PHONE MAINTAINING MIO SLICE MIO SLICE SPECIFICATIONS Certification 15 CERTIFICATION Set up your device with the Mio PAI app

Congratulations on your purchase of Mio SLICE, the 24/7 activity tracker that measures your Personal Activity Index (PAI), daily activity, and sleep quality. Mio SLICE uses Bluetooth® Smart (BLE) technology to wirelessly transmit your data to a smartphone. Read more about the revolutionary PAI, the only activity metric personalized to you: mioglobal.com/pai Remember to register your SLICE online at mioglobal.com/register to receive full warranty service. Be sure to consult your doctor before beginning a new exercise program. While Mio SLICE provides accurate heart rate measurements, it is not a medical device. The SLICE and USB charger contain strong magnets. If you use a pacemaker, defibrillator, or other implanted electronic devices, consult your doctor before using a SLICE. See Battery Care for important battery care and battery safety information. USB Charger Mio SLICE Mio SLICE User Guide 3 Battery Care

4 GETTING STARTED Fully charge Mio SLICE before you start using it. To activate and configure your SLICE, download the Mio PAI app on your compatible smartphone. The Mio PAI app is available for download on the Apple App Store and the Google Play store. A list of compatible smartphones can be found at mioglobal.com/compatibility YOUR MIO SLICE Display Heart Rate Sensor Charging Pins Button Clasp

will alert you when SLICE is low in battery. You can see the battery level of your Mio SLICE in the Mio PAI app. SLICE will display the following screens to indicate its battery status: For important battery care and battery safety information, please see . Battery Care Important: Make sure the two charging contacts on the back of the SLICE are dry. If they are wet, pat them gently with a dry towel. 1. Plug the USB charger into the USB port of your computer. 4. It will take 1-2 hours to fully charge; the display will show a full battery icon. Each full charge will provide approximately 4-5 days of normal use. 3. The screen will display a charging icon to indicate that the battery is charging. 2. Align the two charging contacts on the back of the SLICE to the two charging pins on the USB charger. The magnets in the charger will help the two pieces lock into place. Battery is charging Battery is fully charged Low Battery (20% charge) Mio SLICE User Guide 5

CODE VERIFICATION 1. Press the button on SLICE. After showing the SLICE logo, it will enter pairing mode for 60 seconds. 5. Your SLICE is now paired to your phone and will reconnect automatically when it is within range. Your SLICE cannot be connected to another phone. 2. In the app, start searching for discoverable devices. Make sure to keep your SLICE as close as possible to your phone. 3. In the app, select the SLICE that appears in the list. If multiple devices appear, bring your SLICE as close as possible to your phone, then select the one at the top of the list. 4. SLICE will display a 6- digit code. Enter this code in the app when prompted. Mio SLICE User Guide 6 SETUP Open the Mio PAI app on your smartphone and follow the prompts: 1. Create a new account, or sign in if you already have a Mio account 2. Complete your user profile 3. The app will now guide you to pair Mio SLICE to your phone

JUST WORKS 1. The app will discover SLICE automatically via Bluetooth. Be sure to keep your SLICE as close as possible to your phone. 2. Press the button on SLICE. 3. After it displays the SLICE logo, it will enter pairing mode for 60 seconds. 4. Your SLICE is now paired to your phone and will reconnect automatically when it is within range. Your SLICE cannot be connected to another phone. Mio SLICE User Guide 7 TROUBLE WITH PAIRING MIO SLICE TO YOUR PHONE Try the following tips if you have trouble pairing Mio SLICE to your smartphone: • Check that you are connecting to the correct SLICE device. Before pairing is complete, SLICE is listed with a serial number appended to the name. You can compare this to your device serial number, found on the back of your SLICE. • Check that your phone is compatible with the Mio PAI app at mioglobal.com/compatibility. • Force close the Mio PAI app and re-open it. Follow the app’s prompts to retry the pairing process. • Open your phone’s Bluetooth settings and forget SLICE if it appears in the list of paired devices. Re-open the Mio PAI app and follow the app’s prompts to retry the pairing process. • Force close the Mio PAI app and re-open it. Follow the app’s prompts to retry the pairing process. • Force close all apps on your phone and re-open the Mio PAI app. Follow the app’s prompts to retry the pairing process. • Perform a factory reset on the SLICE (refer to Resetting Mio SLICE & Pairing To A New Phone) ). Note that this will erase all data stored on your SLICE. UPDATING MIO SLICE After pairing, the app will automatically update Mio SLICE if a new firmware version is available. Keep the Mio PAI app open and your SLICE close to the phone until the update is complete. Resetting Mio SLICE & Pairing To A New Phone

WEARING MIO SLICE NAVIGATING MIO SLICE SCREEN TIMEOUT Mio SLICE tracks your activity 24/7. View your progress by scrolling through the screens on the display. History and more details are available in the Mio PAI app. Mio SLICE has one button, which can be pressed in two ways: Mio SLICE automatically turns off its screen to conserve battery. To wake the screen, press the button. You can customize this screen timeout duration in . Device Settings For accurate heart rate monitoring, wear Mio SLICE as shown below: For optimal results, warm up for a few minutes to increase your circulation before you start Workout Mode on SLICE. 1. Fasten the SLICE snugly, about 1-2 finger widths above your wrist bone. The optical sensor should make good contact with your skin. • Scroll to next screen • Dismiss a notification • Enter Workout Mode • Exit Workout Mode Short Press Long Press 2. If you have a smaller wrist wear the SLICE higher on your forearm. 3. For cyclists or users with concave wrists, wear the SLICE higher and on the underside of your forearm, since bending of the wrist may affect the heart rate reading. Mio SLICE User Guide 8

Mio SLICE User Guide 9 Mio SLICE automatically tracks your heart rate, PAI, calories, steps, distance, and sleep data in All-Day Mode. These values reset to 0 at midnight each day, with the exception of your PAI score, which is based on your total activity in the last 7 days. In addition, SLICE will automatically track your heart rate each time you turn on the display or open the Mio PAI app. You can switch from Automatic heart rate sampling to Always On (capture heart rate every second) within the Device Settings in the PAI app. Note that Always On heart rate sampling may significantly increase the battery consumption. Mio SLICE monitors your activity level 24/7 to automatically adjust its heart rate sampling rate. When your heart rate rises, SLICE will increase its sampling rate to ensure all your activity is captured accurately. SLICE has four heart rate sampling rates: • Rest: SLICE captures your heart rate every five minutes. • Low Intensity: SLICE captures your heart rate every minute. • Moderate to High Intensity: SLICE captures your heart rate every second, continuously • Sleep: SLICE analyzes your sleep, captures your heart rate every five minutes, and measures your resting heart rate. Clock PAI PAI Points Earned Today Heart Rate & Intensity Steps Calories can be disabled via app Distance Sleep

SLEEP TRACKING Try the following tips if you have trouble getting your heart rate: Mio SLICE has automatic sleep detection. Simply wear your SLICE to sleep to analyze your sleep quality. When you wake up, you will find a sleep summary on SLICE and a breakdown of your sleep session in the Day Detail tab of the Mio PAI app. • Try keeping your arm still while Mio SLICE is searching for your heart rate • Try tightening the strap • Try wearing SLICE higher on your forearm • Try wearing SLICE on the underside of your forearm • On colder days, enter Workout Mode before heading outdoors • If you are still having trouble, try wearing SLICE on your other arm Mio SLICE User Guide 10 To record a workout, put Mio SLICE into Workout Mode by pressing down the button for 2 seconds. SLICE will display a 3-second countdown, then start the chronograph timer. In Workout Mode, SLICE uses high intensity sampling rate, capturing your heart rate every second. SLICE will display screens specific to the current workout: When you have finished your workout, exit Workout Mode and return to All Day Mode by pressing down the button for 2 seconds. PAI points earned in workouts are automatically rolled into your PAI Score and PAI Points Earned Today, along with the rest of your activity data. You can review details of your workout in the Mio PAI app. For additional help, please visit mioglobal.com/support Clock PAI Points Earned In Workout Heart Rate & Intensity Chronograph

STREAMING HEART RATE DATA Mio SLICE User Guide 11 Mio SLICE automatically measures and saves your activity data. Open the Mio PAI app to see your 7-day progress and to review each day in more detail. If SLICE remains paired to the PAI app, it will automatically sync each time you open the app. SLICE will also sync periodically to your phone if the PAI app is running in the background. PAI is a meaningful metric that provides guidance on how active you need to be to stay healthy. The goal is to keep your PAI score above 100 over a rolling 7-day window to maintain optimal health. PAI points are calculated based on your heart rate data and fitness profile. To earn points quicker, increase the intensity of whatever exercise you are doing to get your heart rate up. You choose the activity. Everything counts towards PAI. Your PAI Score and PAI Points Earned Today can be found anytime on your Mio SLICE and in the Mio PAI app. Learn more about PAI at mioglobal.com/PAI. Mio SLICE can stream your heart rate via to any fitness apps and devices that support Bluetooth or ANT+ heart rate streaming. For best results, put SLICE into Workout Mode and ensure your phone is nearby to remain connected. Mio SLICE can store up to 7 continuous days of activity data. Memory is cleared each time the SLICE connects and syncs to the Mio PAI app. If SLICE has not been synced in 7 days, it will overwrite the oldest day to capture new data. PAI (PERSONAL ACTIVITY INTELLIGENCE) DATA STORAGE & TRANSFER

12 You can configure your device settings in the Mio PAI app. Make sure Mio SLICE is connected to the app to access the settings. Set up to five alarms. Check the ‘repeat’ option to set a recurring alarm. Your SLICE will vibrate to alert you. Select whether you want to receive notifications on your SLICE when you have an incoming call or message on your phone. Select which metrics you would like displayed when you scroll through your screens. Clock and PAI screens are always displayed, while Sleep, Calories, Steps and Distance screens are optional. Set the screen brightness level to Low, Medium (recommended), or High for your SLICE. Select how long your SLICE screen will stay on after your last interaction with the device. Enable ANT+ to stream your heart rate to another ANT+ device when SLICE is in Workout Mode. If you are not using SLICE with another ANT+ device, we recommend you disable this function for increased privacy and to reduce battery consumption. Select whether you are wearing SLICE on your left wrist or right wrist. This setting allows SLICE to recognize your arm movements and turn on the screen automatically when you raise your arm to read it. Select how frequently you want SLICE to measure your heart rate. Automatic Always On SLICE will monitor your activity level and automatically increase the heart rate sampling rate when your heart rate rises. This is the recommended setting to optimize battery consumption. SLICE will track your heart rate at the highest sampling rate—every second, continuously. Note that this setting will increase battery consumption. When vibration alerts are enabled, SLICE will vibrate for the following events: Vibration alerts for phone notifications and alarms cannot be disabled. • Phone notifications • Alarms (future) • Achieve 100 PAI • Enter Workout Mode • Exit Workout Mode • Paired successfully • Pairing failed ALARMS PHONE NOTIFICATIONS DEVICE SCREENS SCREEN BRIGHTNESS SCREEN TIMEOUT ANT+ IN WORKOUT MODE HEART RATE SAMPLING DEVICE ORIENTATION VIBRATION

TO A NEW PHONE Mio SLICE User Guide 13 Once Mio SLICE is paired with your smartphone, it cannot be connected to another phone. To forget SLICE from your existing phone and connect it to another smartphone, a factory reset is required: 1. Make sure SLICE has more than 50% battery remaining. 2. Place SLICE on the charger. 3. When you see the charging screen, press down the button for 15 seconds. Keep the button pressed down throughout the 5-second reset countdown. 4. The SLICE logo will be displayed when the factory reset is complete. 5. SLICE is now ready to pair with a new phone. Refer to Getting Started to activate and set up SLICE with the new phone. Note: Performing a factory reset will erase all data on the SLICE and require you to reconfigure the settings. FIRMWARE UPDATES Firmware updates are provided to install new features and to improve user experience. When a new firmware is available for your Mio SLICE, you will be notified in the Mio PAI app. You will also see the option to update your firmware in the Settings tab of the PAI app. TROUBLE WITH UPDATING MIO SLICE Try the following tips if you have trouble updating your Mio SLICE: Getting Started 1. Fully charge your SLICE. 2. Keep the PAI app open and do not navigate away from the app until the firmware update has completed successfully. 3. Keep your SLICE as close as possible to the phone until the firmware update has completed successfully. MAINTAINING YOUR MIO SLICE Mio SLICE contains a rechargeable lithium polymer battery. Follow these instructions and guidelines to maintain the battery lifespan. If you do not follow these guidelines, the battery life could be shortened and there is a risk of damage to your SLICE, risk of fire, risk of electrolyte leaks and chemical burns, and risk of injury. BATTERY

14 • Wash Mio SLICE regularly with mild soap and water. As SLICE is designed to be worn all day and overnight, regular cleaning is recommended to prevent skin irritation. • Make sure you allow both your arm and SLICE to dry completely before resuming wear. • Avoid scratching the device to protect your SLICE from damage. • Do not expose the SLICE to strong chemicals such as gasoline, cleaning solvents, acetone, alcohol, or insect repellents. Chemicals can damage the seal, case, and finish. • If your skin becomes irritated, wear SLICE on the other arm or discontinue wearing until the irritation clears. • SLICE is water resistant up to 30 meters (100 feet). • Important: SLICE is water resistant only if the device remains intact. • The accuracy of heart rate monitor may be reduced in cold water or if you are using large arm movements. • Do not wear SLICE while diving. • Wireless communication does not work under water. • After swimming, rinse SLICE with tap water and gently dry with a soft cloth. • Important: Do not attempt to disassemble or service your Mio SLICE. The sensor unit cannot be removed from the strap. • Protect your SLICE from impact shocks, extreme heat, and extended exposure to direct sunlight. CLEANING YOUR MIO SLICE CARING FOR YOUR MIO SLICE USING MIO SLICE IN WATER Contact your local recycling authority to properly dispose of the device and battery. Do not dispose SLICE and its battery with household waste or in the municipal waste stream. RECYCLING AND DISPOSAL The battery is non-replaceable. If the battery charge length is noticeably much shorter than before, your SLICE may have reached its end of life. Proper recycling and disposal of the device is required. • Recharge the battery at least once every 6 months • Do not expose SLICE to high temperatures • Use your SLICE in the temperature range of 5°C to 45°C (41°F to 113°F) • Store the SLICE in the temperature range of -5°C to 55°C (23°F to 131°F) • Do not disassemble, puncture, or incinerate the SLICE device and strap • If the casing of the device breaks and the battery is exposed, keep the battery away from children. Contact your local recycling authority to properly dispose of the device and battery. BATTERY CARE GUIDELINES BATTERY LIFESPAN 14 rn all day and overnight, ear. cetone, alcohol, or until the irritation arge arm movements. t cannot be removed ect sunlight. o not dispose SLICE than before, your required. from children.

15 MIO SLICE SPECIFICATIONS Maximum Readable Heart Rate: Minimum Readable Heart Rate: Operating Temperature: Case: Caseback: Caseback Charging Pins: Material: Water Resistance: Battery: Magnets: Radio Frequency/Protocol: 220 BPM 2.4GHz Bluetooth and ANT+ Neodymium - Iron - Boron (NdFeB) 60 mAH Lithium Polymer 3 ATM (30 meters or 100 feet) TPU strap, anodized aluminum main body and buckle SUS 316 PC + AL PC 5°C to 45°C (41°F to 113°F) 30 BPM CERTIFICATION FCC ID Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.

16 IC ID CE/R&TTE This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. CAUTION RISK OF EXPLOSION OF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS RCM WEEE Correct disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.