NEC Univerge SV9100 Quick Reference Manual

F o r S e r v i c e C a l l : ( 8 0 0 ) 5 9 5 - 8 8 8 2 / E m a i l : d i s p a t c h @ o k t e l e p h o n e . c o m Page 1 Phone Button Outline: Exit - Exit’s out of various programming Security - Locks the phone for security purposes (If applicable, IP Phones only) Message Indicator - Flashes when you have a voicemail (or a message waiting) Soft Keys - Corresponds with what the display says Help - Tells how a one touch key is programmed Function One Touch Keys - Used for various features, line keys, intercoms and one touch speed dials Recall - Same as Flash key for various features Feature - Used for programming Answer - Answers the First incoming call to a specific phone Mic - Mutes the microphone while on speakerphone Menu - Access to Company Directory, Call History and Ring Settings Directory - Speed Dials Up - Adjusts the volume on the ringer, handset and speaker Down - Adjusts the volume on the ringer, handset and speaker Redial - Review the last numbers dialed Speaker - Speakerphone Transfer - Transfer a call to another extension Hold - Holds the call _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ___ ___

F o r S e r v i c e C a l l : ( 8 0 0 ) 5 9 5 - 8 8 8 2 / E m a i l : d i s p a t c h @ o k t e l e p h o n e . c o m Page 2 DIAL OUT  Lift HANDSET or press SPEAKER Key  Dial 9 (System will automatically grab an available line for you) NOTE: When using the SPEAKER phone you must have MIC key lit RED in order for the caller to hear you, turn the MIC key if you would like to mute the SPEAKER INTERCOM CALLS  Lift handset or press SPEAKER key  Dial extension number; speak or press 1 to change from voice to ring  Press 8 to leave a voicemail message TRANSFER A CALL  Press TRANSFER key, dial extension number  Announce call (optional)  Hang up for call to be transferred NOTE: press 8 (or using soft keys press Trnsf, then press VMsg and extension) after the extension to transfer call directly to voicemail CALL PARK (IF APPLICABLE)  With active call: press an unlit PARK key; key will flash To Retrieve Call: press flashing PARK key PAGING (IF APPLICABLE)  Press pre-programmed PAGE key OR  Pick up handset and press INPG (on Display)  Select group 1 (Default) REDIAL With the handset in the cradle…  Press REDIAL key  Press Up and Down arrows to review last 10 numbers you have called  Pick up handset to dial number on display CALLER ID  Press LIST soft key  Press CID soft Key  Use ↑ or ↓ to review calls to your extension DO NOT DISTURB (IF APPLICABLE)  Press DND (or Speaker 747) + 1 (For EXTERNAL Calls only) OR  Press DND (or Speaker 747) + 2 (For DND on INTERNAL Calls only OR  Press DND (or Speaker 747) + 3 (for DND on ALL Calls) OR  Press DND (or Speaker 747) + 4 (for DND on TRANSFERED Calls) To Cancel: Press DND (or Speaker 747) + 0

F o r S e r v i c e C a l l : ( 8 0 0 ) 5 9 5 - 8 8 8 2 / E m a i l : d i s p a t c h @ o k t e l e p h o n e . c o m Page 3 CONFERENCE CALL  Make or receive first call, press CONF (on Display)  Make 2nd call- Select a Line or dial 9 then the telephone number (or dial internal ext) and press Add key (on Display)  Press BEGIN (On display) to join all calls NOTE: Can add up to 16 callers to a conference if you have that many lines on you system. If you only have 4 phone lines on your system you can only have 4 outside callers on your conference call and no incoming calls will be able to access phone system in this time frame. RECORD A PHONE CONVERSATION (IF APPLICABLE)  While on a call, press the RECORD Key - The voicemail will immediately start recording your conversation into your mailbox  Press RECORD key at any time to stop recording the conversation NOTE: Retrieve the recorded conversation the same way as retrieving voicemail PROGRAM ONE-TOUCH KEYS with FUNCTIONS 1. Press SPEAKER 2. Enter 751 3. Press the key you would like to program 4. Enter 2 digit code from below 5. Press SPEAKER Code Function Brief Explanation 00 Not Defined Clears the button and leaves it blank 01 DSS/One Touch Extension number or a phone number, press HOLD key 03 DND Key Do Not Disturb RING TONE:  Press SPEAKER Key, enter 720  Press 1 to set INTERNAL ring or 2 for EXTERNAL ring  Dial from 1 to 8 to listen to the different ring tones  Press SPEAKER key to Save

F o r S e r v i c e C a l l : ( 8 0 0 ) 5 9 5 - 8 8 8 2 / E m a i l : d i s p a t c h @ o k t e l e p h o n e . c o m Page 4 VOLUME:  Speaker Volume – press Speaker, then Volume Up or Down  Handset Volume – Lift Handset, then Volume Up or Down  Screen Contrast - Volume Up or Down  Ring on phone – While phone is ringing or Speaker 729, then use Volume Up or Down  NOTE: Volume for any of the above will not work if you have Background music on, on your phone INTERNATIONAL CALLING: (IF APPLICABLE) Your phone system has been programmed to restrict making international phone calls. If you find the need to make an international call, use the following instructions. (This does not include US Calls) NOTE: This will only allow one international call to be made. You will have to use these instructions for every international phone call made.  Press the SPEAKER button  Enter 775 and enter Phone System Passcode (tech to provide)  Select a LINE KEY or dial 9  Dial international phone number