NEC SV-8100 Quick Reference Manual

Due to the flexibility built into the system, your Dialling Codes and Feature Capacities may differ from those in this guide. Check with your System Administrator and make a note of any differences.

1. Lift handset. 2. Dial personal DDI or allocated number/ Listen for dial tone. 3. + Outside number. OR 3. + Line group number (1-9 or 001-200) + Outside number. OR 3. + Line number (e.g., 005 for line 5) + Outside number. Calling a Co-Worker, Paging and Voice Mail . . . 1. Lift handset. 3. Dial personal DDI or allocated number Listen for dial tone. 2. Dial co-worker’s extension number. • Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear two beeps, begin speaking. Dialling 1 changes voice/ring mode. OR 3. For Paging, dial + 0 for All Call or 1-64 for zones. OR 3. For your mailbox,dial Dial using the Intercom: Dial codes for outside lines: Placing Calls

Camp On and Callback 1. to Camp On (wait without hanging up). • (Intercom calls) When you hear ringing, wait for the called party to answer. • (Outside calls) When you hear new dial tone, begin dialling your number. OR 1. and hang up to leave a Callback. • Wait for the system to call you back. 2. Lift handset when the system rings you back. • (Intercom calls) Speak to co-worker. • (Outside calls) Begin dialling your number. To cancel your Callback: 1. Lift handset. 2. + Hang up. When you hear busy tone, use Camp On or Callback:

1. Lift handset. 2. Dial to accept call. Answering Intercom Calls . . . 1. Lift handset. 2. Dial to accept call. Picking up calls not ringing your phone . . . 1. Lift handset. 2. Dial personal DDI or allocated number/ Listen for dial tone. 3. 1. Lift handset. 2. Dial personal DDI or allocated number/ Listen for dial tone. 3. + Co-worker’s exten- sion number. To pick up a call at a specific co-worker’s phone: When a call is ringing a co-worker’s phone within your group: Listen for ringing: Listen for ringing: Answering Calls

1. Place or answer call,dial + listen for tone, 2. Place/answer next call, dial + listen for tone • You may have up to 32 callers. Your soft- ware determines if there is any restriction on the number of outside parties. Repeat this step to add more parties. 3. After adding all parties, dial twice to set up the Conference. Use Conference to have a telephone meeting:

Hold 1. Do not hang up + Do not hang up. • This puts your call on Exclusive Hold. If you go on hook the held call will ring back. • To place the call on Group Hold (so only those in your Department can pick up the call), dial 832 after pressing * #. You can go on hook. 1. Press . • To retrieve a call from Group Hold, dial 862 instead of pressing *#. Transferring your calls . . . Transfer 1. Do not hangup + + Dial your co-worker’s extension. • To transfer the call to a co-worker’s mailbox, dial the Voice Mail master number before their extension. 2. (Optional) Announce the call when your co-worker answers. 3. Hang up to transfer the call through. Send (Transfer) your call to a co-worker: Easily retrieve a call from Hold: Use Hold instead of leaving the handset off-hook: Handling Your Calls

1. Do not hang up. Park a call in a System Orbit 2. + + Park Orbit. • Park Orbits are 01-64. 3. Page your co-worker to pick up the call. • For Paging, dial 801 + 0 for All Call or 801 + 1-64 for zones. 4. Hang up. 1. Lift handset. 2. Dial Personal DDI/allocated number Listen for dial tone For a Call Parked in a System Orbit 3. + Park Orbit. • Park Orbits are 01-64. OR For a Call Parked in a Personal Park Orbit When Parked at a co-worker’s phone . . . 3. + Announced extension number. Or pick up a call a co- worker parked for you: Park a call in orbit so a co-worker can pick it up:

1. Lift handset, dial Personal DDI/allocated number Listen for dial tone 2. Dial call forwarding code 844 = Busy or not answered 843 = Busy 848 = Immediate 845 = Not answered 842 = Immediate with both ringing (not for Voice Mail) 3. 1 to set, 0 to cancel 4. Dial destination extension or Voice Mail master number. • You will hear stutter dial tone when you next go off hook.. Automatically redial calls . . . Last Number Redial 1. Lift handset, dial Personal DDI/allocated number Listen for dial tone 2. Dial • The system selects an outside line. Quickly redial your last outside call: While at your desk, forward your calls to a co-worker or Voice Mail:

1. Lift handset, dial Personal DDI/allocated number Listen for dial tone 2. + Bin (for Common). OR 2. + Bin (for Group). (You cannot store Common or Group Abbreviated Dialling numbers.) Personal Abbreviated Dialling (Speed Dial) 1. Lift handset, dial Personal DDI/allocated number Listen for dial tone,dial 2. Bin (0-9) + Trunk access code + Number to store. • Trunk access codes are 9, 805 + trunk number and 804 + trunk group num- ber. • The total number of digits stored can- not exceed 24. 3. Hang up. 1. Lift handset, dial Personal DDI/allocated number Listen for dial tone,dial + Bin (0-9) • The stored number dials out. To dial your stored Personal Abbreviated Dialling numbers: To store your Personal Abbreviated Dialling numbers: To dial your stored Abbreviated Dialling numbers: Quickly dial co-workers and outside calls . . .

720 to cancel all of the following features: Call Forward, Message Waiting, DND, Alarm Clock. Common Cancel Code: 847 + 1 to block your outside calls 2 to block Paging, Intercom calls, Call Forwards and transferred outside calls 3 to block all calls 4 to block Call Forwards 0 to cancel Do Not Disturb: 848 + 1 + Extension for Immediate 842 + 1 + Extension for Dual Ring 843 + 1 + Extension for Busy 844 + 1 + Extension for Busy and No Answer 845 + 1 + Extension for No Answer 846 + 1 + Extension for Follow Me You can replace Extension with the Voice Mail master number to forward calls to your mail box. Code + 0 Call Forward: This will be either a personal DDI number or other allocated number. Upon answering the system will return a form of dial tone to inform the Mobile Extension user to continue dialling . Dial Feature/Service The required feature/service code can be dialled. code: Listen for tone: Dial allocated number: Quick Reference for Other Features Cancel a Call Forward:

features, at any time, without notice. NEC Philips Unified Solutions has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Philips Unified Solutions and shall not be reproduced without prior written approval from NEC Philips Unified Solutions. All brand names and product names on this document are trademarks or registered trademarks of their respective companies. Copyright 2008 NEC Philips Unified Solutions To program: Lift handset, dial DDI/allocated number, listen for tone dial + Bin (0-9) + Trunk access code + Number to store + Hang up To use: Lift handset, dial DDI/allocated number, listen for tone, dial + Bin (0-9) Personal Abbreviated Dialling Directory Bin Access Code Number 0 1 2 3 4 5 6 7 8 9