Douwe Egberts Cafitesse 3000 Quick Reference Manual

contact the service if required Message Possible cause Possible action If it was impossible to remedy the fault: Sensors in bucket or drip tray are wet Cup mechanism not transporting cups Door not fully closed No power Empty and dry sensors Check cup mechanism Refill cup magazine Close and lock door Check fuses/power cord Canister empty Canister not connected Canister not correctly inserted Ingredient sticking to auger drive mechanism Refill canister Reinsert canister Check label and reinstall canister Remove canister, clean auger drive mechanism and reinstall From outside remove dust from venting grid at rear of machine Blockage in mixing funnel Replace/clean blocked part/s Check if they are positioned correctly Funnel/whipper housing/hoses not correctly connected Whipper seal leaking or not installed Reinstall and reconnect components Replace whipper seal Water dripping from hot-water hoses Liquid has been poured into machine Water tank and valves must be decalcified contact the service if required contact the service if required Bucket/canister/whipper housing/delivery hoses/drip tray/trough not correctly installed Install components correctly Check sensors, reposition contact the service if required No display or machine not operating No ingredient Mixing system overflows Leak in mixing system Bucket or drip tray filled with water Liquid escaping from machine Ingredient canisters/ BIB-packs are empty Clean trough contact the service if required Machine only dispensing water Refill ingredients Replace BIB-packs contact the service if required contact the service if required Only cooling system operating contact the service if required Quick Reference Guide Cafitesse 3000 75409800 1 04.01

2 Coffee vending unit Trough Bucket sensor Bucket Instant ingredient canister Funnel extension Rinse button Mixing funnel Main Switch Whipper housing Drip tray sensor Indicator lamps for BIB-packs Drip tray Cover Lid, cup magazine Cup magazine Cup mechanism Cup catcher plate Cup carrier Pot platform Drip plate Door Covering foil for cup magazine Door locking mechanism Release lever for cup carrier 4 Reference Card Error Types (continued) Message Possible cause Possible action If it was impossible to remedy the fault: contact the service if required Foreign body clogging sensor for bucket Sensor not in bucket Clean sensor Reposition sensor (sensor holder must be in bucket) Machine does not shut down when bucket is full Codes Machine only dispensing coffee concentrate or ingredient or too little water is dispensed Water is closed Water lines are blocked Kink in dispensing hose Open water cock Check if water pipes are blocked Install hose of correct length contact the service if required contact the service if required BIB-pack empty BIB-pack empty Ambient temperature too high BIB-packs warm Door of coffee vending unit has not been properly closed BIB-packs incorrectly positioned Left hand side BIB-pack is empty Right hand side BIB-pack is empty Temperature has fallen below 80°C Red LED for left side shines continuously Red LED for right side shines continuously One or both red LED's are flashing Yellow LED flashes (power LED) BIB-pack empty No LED illumated LED lit but BIB-packs full ">"xxx "<"xxx TEMPERA- TURE TOO LOW Replace the left side BIB-pack Replace the right side BIB-pack Reduce ambient temperature. Wait till BIB-packs have cooled down Close the vending unit door Replace BIB-pack Replace BIB-pack Please wait. If message does not disappear Reposition BIB-packs correctly contact the service if required Corresponding LED is off contact the service if required

• Open the left door (turn key clockwise). • Open the right door by pushing the spring lock (1a) upwards and swinging out the door. • Switch the machine OFF with the main switch (1b). Cup magazine and ingredient canisters • Load cups (2) (see daily cleaning). • Open the door of the coffee vending unit (5) and remove the BIB-packs (5). • Take out the instant ingredient canisters (3/4) (see daily cleaning) and fill with ingredients but let the canisters stay out of machine. Cleaning parts It is recommended to have mixing funnels, funnel extensions, whipper housings with impellers, distributor block with hoses, pot grid and trough with hose as an exchange kit (hygiene kit). Soak all parts, which will be disassembled, at least for 15 minutes in a bucket with hot water with cleaning agent*. Coffee vending unit • Push down the red lever of the mixer motor support (6). Remove the hose of the trough from the distributor block and remove the complete trough (6), which is held by magnets and clean it. • Lift and remove drip tray for cleaning (6). • Clean the cooling compartment with a wet cloth and a brush (7). • Dry the cooling compartment. Do not pour any water or cleaning agent into the cooling compartment. • Reinsert the trough and the drip tray. • Reinsert the BIB-packs (8). • Close the coffee vending unit door (8). Instant ingredient mixers • Remove the funnel extensions (9a) and the mixing funnels (9b) by lifting and rotating them. • Remove whipper housings (9c) by roating a quarter clockwise leaving the hoses back on. • Remove the impellers (9d) by rotating counter clockwise. (see overleaf) For *cleaning: refer to the HACCP guidelines. 1 2 3 7 a b 4 6 9 a b c d 5 8 Daily Cleaning Opening and disconnecting • Open the left door (turn key clockwise). • Open the right door by pushing the spring lock (1a) upwards and swinging out the door. • Switch the machine OFF with the main switch (1b). Cup magazine and ingredient canisters Cup magazine • Lift the cup dispenser slightly and tilt it towards the front (2). • Remove lid and fill cup magazine with cups. • Put lid back on and tilt back cup dispenser. Coffee vending unit • Open the door of the coffee vending unit (3). • Remove the coffee BIB-packs (3), if necessary and replace them. Instant ingredient canisters • Turn the spouts of the canisters with the open ends pointing upwards (4). • Take the canisters by the handles and pull them slightly up and then outwards (5). • Take the lids off and fill canisters with ingredients. • Put the lids back on and relocate canisters. • Turn the spouts of the canisters with the open ends pointing downwards (6). Cleaning parts It is recommended to have a cup grid as an exchange kit (hygiene kit). Cup carrier • Swing out cup carrier (7). • Remove and rinse the complete cup grid (7) in hot water, relocate it and swing back cup carrier. 1 5 5 (see overleaf) 2 4 3 a b 7 6

6 8 10 12 Drip tray and bucket • Remove the drip tray (8), empty it, clean it in hot water and dry it. • Take out the bucket (8), empty it and wipe it off with a damp cloth. Cleaning inside and outside • Clean the door and housing inside and outside, and finally the bottom with a clean, damp cloth (9). Mounting the cleaned parts • Remount all parts. Rinsing • Switch the main switch of the machine ON (10a). • Push the rinse button at the lower part (10b). After a few seconds the display shows that the machine is now in rinsing/cleaning mode. • Close the doors. • Swing the cup carrier out and place a pot (min. 1.5 l) on the pot platform (11). • Press the selection button "Coffee with sugar". The display shows "Machine Rinse" and the trough of the coffee vending unit and mixer systems will now be rinsed with hot water. • Afterwards press the selection button "coffee with sugar" once more for initialising a second rinsing process. • Remove and empty the pot. • Open the left door. • Push the rinse button at the lower part again (10b) to leave the rinse mode. • Close the left door. • Swing cup carrier back in place. Last check • Clean the machine with a damp cloth on the outside (12). • Perform a test dispensing. There is the risk of being scalded by hot water. Observe the safety precautions in the operating instructions. a b 11 9 16 Weekly Cleaning (continued) 10 Distributor block • Remove the hot water hose (10a) from distributor block (10b). • Rotate the wing head screw (10c) a quarter to the left. • Remove the distributor block (10b). Cup catcher plate • Clean cup catcher plate (11a) and cup guides (11b) with a damp cloth. Cup carrier • Swing out cup carrier (12). • Remove, clean and relocate the cup grid (12) (see daily cleaning). The pot grid • Remove the complete pot grid (13a) from inside of door by turning its handle out of its engagement and clean it. • Wipe clean steel drip plate (13b) with damp cloth. Drip tray and bucket • Empty and clean drip tray and bucket (14) (see daily cleaning). Cleaning inside and outside • Clean the instant container shelf, the sensors of the drip tray and the bucket with a clean, damp cloth and wipe dry (15). • Clean the door and housing inside and outside, and finally the bottom with a clean, damp cloth. • Flush all parts, which have been soaking, thoroughly with clean and warm water. Check that no dirt or cleaning agent remains on the parts. • Dry all parts with a dry cloth. Mounting the cleaned parts • Remount all parts and relocate canisters. Check that the outlet spouts of the ingredient canisters (16) are turned back in place, and that the bucket and drip tray with sensors are well positioned. 8 (see overleaf) 11 13 14 15 a b a b c a b 12

• Observe the cleaning instructions. • Clean the machine preferably at the end of the day • After cleaning, dispense and check a drink (see "Last check"). • Fill in the cleaning record card. • When the display indicates an error message (7), observe the reference card. • Only use the recommended cleaning agents that have been approved for the food industry (slightly disinfecting, preferably liquids, tabs, eventually grains. Avoid powders). Filing • After opening, write the date of opening on the package • File the "best before"-date of the package used to fill the machine. • File completed cleaning record cards (5). • File service and maintenance reports. Training • Train staff on HACCP guidelines (6). • Keep the reference cards with the machine. • Implement the activities in the work schedules. • For further questions please contact your service representative. xxxxx xx HACCP Guidelines (continued) Weekly Cleaning (continued) Rinsing and last check • Switch main switch (17a) on and push rinse button (17b). • Close the doors. • Place a pot, min. 1.5 l on pot platform. • Press "Coffee with sugar". • Afterwards press the selection button "coffee with sugar" once more for initialising a second rinsing process. • Remove and empty the pot. • Open the left door. • Push rinse button at the lower part again and close door. • Swing cup carrier back in place. • Clean the outside of the machine with a damp cloth. • Perform a test dispensing. 9 17 a b

mentioned guidelines must be taken into consideration. The operator is held responsible for the correct operation. HACCP guidelines • Ensure hygienic handling: - wash hands, preferably with a disinfectant (1) - use hygienic gloves - after cleaning, do not touch surfaces of parts that may come into contact with food - always use a clean cloth when cleaning - keep the working area tidy. Handling of instant ingredients • Check the package for integrity and damage. • Store the ingredients dry, cool and dark. • Use the packages within the recommended time period (see the "best before"-date on the package). • Always use packages according to the "first-in-first- out"-principle. • Thoroughly close an opened package to keep the quality and preventing contamination. • Ingredients should be stored separated from cleaning products. • The ingredient canisters should be cleaned occasionally (see operating instructions). • Do not fill more ingredients than needed until the next cleaning. Handling of BIB-packs • Check the pack for damage and shake it 10 times vigorously before use. (2) • Observe the user instructions on the pack. • Mark the actual date on the pack and insert the pack into the dispenser. • Use packs within the recommended time period (see indications on the pack). • Always use the packs according to the 'first-in first- out' principle. (Observe the 'best before date' on the pack) Storage of BIB-pack • Store coffee in a freezer at -18 °C. (3) • Thaw coffee in a refrigerator at +6 °C. (This takes approx. 3 days) (4) 10 (see overleaf) 2 1 ❄ ❄ ❄ ❄ -18°C coffee 3 4 CLEANING RECORD CARD Cafitesse 3000 Declaration: This Cafitesse 3000 machine is cleaned in compliance with the corresponding cleaning instructions. Signature Date Time Daily cleaning Weeky cleaning Monthly management check Date Signature Comment KEEP THIS CARD WITH THE CAFITESSE 3000 MACHINE (and file when completed) 12