Samsung 7200 Programming Manual
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Disclaimer
Samsung Business Communications is not responsible for errors or problems arising from
customers not installing, programming or operating their Samsung systems as described in this
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Copyright 2005
Samsung Business Communications
All rights reserved. No part of this manual may be reproduced in any form or by any means –
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system – without express written permission of the publisher of this material.
2005/07/OS7200(PG)
Version 1.0
Samsung Business Communications
i
INTRODUCTION
This is the programming guide for the OfficeServ 7200 system. The system allows you to
use a digital phone to quickly and easily change the system setup through MMC (Man Ma-
chine Communication) programming. Each MMC is used for a specific purpose and is
given its own number.
This guide describes each MMC program in detail and provides an example of its use for
guidance. If you have any questions regarding your OfficeServ 7200 system or how to pro-
gram it, call your authorized Samsung dealer.
Guide Contents
This guide comprises two chapters and an annex.
CHAPTER 1. Overview Of MMC Programming
This chapter describes things you need to know before starting MMC programming. For
example, it describes the special programming buttons on the digital phone and the precau-
tions you need to take.
CHAPTER 2. MMC Programming
This chapter describes in detail how to use each MMC program. MMCs are listed in nu-
merical order.
ANNEX A. Abbreviations
Explains abbreviations frequently used in this guide and related guides.
Reference Guides
The following guides are also provided with your OfficeServ 7200 system.
OfficeServ 7200 Installation Guide
Describes the installation procedures and specifications for the OfficeServ 7200 system.
OfficeServe 7200 Programming Guide
Samsung Business Communications
ii
OfficeServ 7200 General Description
Describes the business features available with the OfficeServ 7200 system.
WIP-5000M User Guide
This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the
wireless LAN provided by the OfficeServ 7200 system.
Conventions Used in this Guide
WARNING
Provides information or instructions that you should follow in order to avoid per-
sonal injury.
CAUTION
Provides information or instructions that you should follow in order to avoid ser-
vice failure or damage to the system.
NOTE
Indicates additional information for reference.
OfficeServe 7200 Programming Guide
Samsung Business Communications
iii
When using Auto Record (MMC 752)
Make sure that you are not violating any laws on the use of recording equipment.
Samsung is not responsible for any illegal use of this feature.
Caution
CALL COST (MMC 508)
Changing this value when there is a call in progress may result in an inaccurate
call cost. This MPD facility requires the Meter Pulse Detection version of the trunk
card.
If intending to make changes in MMCs 503, 506, 510, 805, 807 or 816
Do not change the default levels without the assistance of your dealer or Sam-
sung Technical Support.
Compliance with the National Version Standards
For the national version, OfficeServ 7200 is designed to comply with the stan-
dards of the corresponding country. Therefore, if you need to use MMC 812 (Set
Country Code), please consult your dealer for advice.
WARNING
CAUTION
Samsung Business Communications
iv
TABLE OF CONTENTS
INTRODUCTION
i
Guide Contents ................................................................................................................................i
Reference Guides............................................................................................................................i
Conventions Used in this Guide...................................................................................................... ii
Warning.......................................................................................................................................... iii
Caution .......................................................................................................................................... iii
CHAPTER 1. Overview of MMC Programming
1-1
Introduction to Programming............................................................................................................ 1-1
Technician-Level Programming................................................................................................... 1-1
Customer-Level Programming .................................................................................................... 1-1
Station-Level Programming......................................................................................................... 1-1
Digital Phones .................................................................................................................................... 1-2
DCS Euro Phones....................................................................................................................... 1-2
DS/ITP-5000 Series Phones....................................................................................................... 1-3
Precautions When Programming...................................................................................................... 1-6
Program (MMC) List By Programming Level ................................................................................... 1-7
1 Station-Level Programming ................................................................................................... 1-7
2 Customer-Level Programming............................................................................................... 1-8
3 Technician-Level Programming ............................................................................................1-13
Program (MMC) List by Name ..........................................................................................................1-15
Program (MMC) List by Function.....................................................................................................1-21
1 Phone Function ....................................................................................................................1-21
Networking Function ..................................................................................................................1-22
VoIP (Voice over Internet Protocol) Function .............................................................................1-22
WLAN (Wireless LAN)Function..................................................................................................1-22
LCR (Least Cost Routing) Function ...........................................................................................1-23
Voice Mail Function....................................................................................................................1-23
Diagnosis Function ....................................................................................................................1-24
Hotel Function............................................................................................................................1-24
Table of Contents OfficeServe 7200 Programming Guide
Samsung Business Communications
v
CHAPTER 2. MMC Programming
2-1
Summary of Programming Procedures............................................................................................ 2-1
Programming Procedures ................................................................................................................. 2-2
ANNEX A. Abbreviations
A-1
A – C
.......................................................................................................................................A-1
D – I
.......................................................................................................................................A-2
K – N
.......................................................................................................................................A-3
O – S
.......................................................................................................................................A-4
T – V
.......................................................................................................................................A-5
W – X
.......................................................................................................................................A-6
LIST OF FIGURES
Figure 1.1 24B LCD DCS Euro Phone ..................................................................................... 1-2
Figure 1.2 DS-5038S Phone .................................................................................................... 1-3
Figure 1.3 DS/ITP-5014D Phone.............................................................................................. 1-4
Figure 1.4 DS/ITP-5021D Phone.............................................................................................. 1-4
Figure 1.5 DS-5014S/5007S Phone......................................................................................... 1-5
Samsung Business Communications
1-1
CHAPTER 1. Overview of MMC
Programming
MMC is short for Man Machine Communication, a means of programming your telephone
system via a digital display phone. This chapter covers the things you need to know before
you start MMC programming. The phone’s special programming buttons and precautions
are discussed.
Introduction to Programming
Programming means setting and changing the data that is used for the system operating
program. There are three levels of MMC programming: technician-, operator-, and station-
level. Technician- and operator-level programming require a passcode to access MMCs and
are done by the installing technician and system administrator respectively. Station level
programming does not require a passcode and can be done by phone users.
You need a digital display (LCD) phone in order to carry out programming.
Technician-Level Programming
This level allows access to all MMCs and is required, normally, at the time the system is
installed to set up the system for the customer’s requirements. Some MMCs may cause the
system to fail if used without a thorough understanding of system operation. The installing
technician decides what MMCs to make accessible at customer level (using MMC 802) to
allow the system administrator to refine the system setup when it is operating.
Customer-Level Programming
The system administrator (customer) can do programming allowed by the installer in MMC
802 to change or enter new information for the system when it is in operation.
Station-Level Programming
Programming can be done at station level by the administrator, or individual station users
via their own phones, to change the data for individual phones only. The MMCs accessible
are fewer than those available at other levels
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
Samsung Business Communications
1-2
Digital Phones
You need a digital display (LCD) phone in order to carry out programming. These include
DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in
the following sections. All use special programming buttons to select options on the display
screen.
DCS Euro Phones
Figure 1.1 24B LCD DCS Euro Phone
24B LCD phone has 24 programmable buttons: left column is numbered 1-12 from the top;
right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons ‘A’–
‘F’ used for programming.
12B LCD phone has 12 programmable buttons numbered 1-12 from top to bottom. But-
tons 7 to 12 are special buttons ‘A’–‘F’ used for programming.
ANS/RLS
HOLD
TRSF RECALL
DND SPEAKER
REDIAL MEMORY
VOLUME
SCROLL
Speaker
For hands-free operation.
Used in place of handset
Transfer Button
Hold Button
ANS/RLS Button
Recall Button
Microphone
Pullout Directory Tray
Speaker Button
DND Button
Memory Button
Redial Button
Programmable Buttons
With tri-coloured LEDs :
24B = 16
12B = 8
Soft Buttons(3)
Used to activate
features via the display
Volume Control Buttons
Volume control for handset,
ring, speaker, etc
Scroll Button
Used to select start menu and
scroll through display options
Programmable Buttons
With red LEDs :
24B = 8, 12B = 4, 6B = 6
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-3
6B LCD phone has 6 programmable buttons: left column is numbered 1-3 from the top;
right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons ‘A’–‘C’
and buttons 4 to 6 are special buttons ‘D’–‘F’ used for programming.
(Note that the special buttons are referred to within the relevant MMCs. For example, but-
ton ‘A’ is used to toggle between uppercase and lowercase characters when entering text in
the display.)
All programmable buttons can be programmed with functions as required.
The left soft button is used to save data or to move the cursor in the LCD display to the left.
The right soft button is used to save data or to move the cursor in the display to the right.
Other buttons also have special functions when in programming mode:
� ANS/RLS Button: Select “ALL” option for making changes to all—rather than
individual—stations/trunks/etc.
� Hold Button: Clear an entry in the display
� Volume Buttons: Scroll through display options
� Transfer Button: Enter MMC programming mode or store data and exit pro
gramming mode
� Speaker Button: Store data and advance to next MMC
DS/ITP-5000 Series Phones
These include the DS/ITP-5021L, DS/ITP-5021D, DS/ITP-5014D, DS-5038S, DS-5014S,
and DS-5007S. Examples are shown in the figures below.
Figure 1.2 DS-5038S Phone
Dial Buttons
Soft Buttons
Scroll Button
Programmable Buttons (21)
Redial Button
Conference Button
Transfer Button
Hold Button
Speaker Button
LCD Display
Telephone Status Indicator
Microphone
Programmable Buttons(17)
Volume Buttons
B Button
A Button
CHAPTER 1. Overview of MMC Programming
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1-4
Figure 1.3 DS/ITP-5014D Phone
Figure 1.4 DS/ITP-5021D phone
Dial Buttons
Soft Buttons
Scroll Button
Redial Button
Conference Button
Transfer Button
Hold Button
Speaker Button
LCD Display
Telephone Status Indicator
Microphone
Volume Buttons
Navigation Buttons
Programmable Buttons (21)
B Button
A Button
Dial Buttons
Soft Buttons
Scroll Button
Redial Button
Conference Button
Transfer Button
Hold Button
Speaker Button
LCD Display
Telephone Status Indicator
Microphone
Volume Buttons
Navigation Buttons
Programmable Buttons (14)
B Button
A Button
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-5
Figure 1.5 DS-5014S/5007S Phone
The DS/ITP-5000 series phones have 38, 21, 14 or 7 programmable buttons that can be
programmed with functions. Also, there are several other function buttons: the dial buttons,
the volume control buttons, the redial button that allows you to redial the last phone num-
ber dialled, the conference button for setting up conference calls, the transfer button used to
transfer a call to another station, the hold button to hold a call, the speaker button, and the
navigation buttons for easy selection of phone options and menus.
The LCD displays the station status and various other kinds of information. Using three
colours (red, green, and yellow) the station status indicator displays the current status of
station.
When programming, other functions programmed on buttons are as follows :
� Volume Buttons : Scroll through items in the display.
� Redial Button: Select ‘ALL’ option for making changes to all, rather than
individual, stations/trunks/etc.
� Soft Buttons : Save data or move the cursor left and right
DS-5014S
(Programmable Buttons : 14)
DS-5007S
(Programmable Buttons : 7)
DS-5000S
(Programmable Buttons : 0)
Soft Buttons
Transfer Button
LCD screen
Programmable Buttons
Scroll Button
Status Indicator
Conference Button
Redial Button
Volume Button
Dial Buttons
Speaker
Speaker Button
Hold Button
Microphone
CHAPTER 1. Overview of MMC Programming
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� Speaker Button : Save data and proceed to the next program
� Hold Button : Erase the previously entered item
� A Button : Select uppercase or lowercase text
� Transfer Button : Enter the programming mode
NOTE: Large LCD phones (DS/ITP-5012L) do not have programmable buttons. Instead, they dis-
play programming functions on the LCD to be selected via the selection buttons. Refer to your key-
set user guide for more information.
Precautions When Programming
� Programming can be done only while the handset is placed on the phone in idle
state.
� Full programming can be done on any digital LCD phone.
� Only station level programming is allowed on a phone that does not have an
LCD display.
� If the LCD displays an ‘INVALID DATA’ message while programming, reenter the
correct data.
� If no button is pressed for a certain period of time during programming
(default is 60 seconds), the phone returns to the idle state from programming
mode.
� Programming mode halts if the handset is picked up, the Transfer button is
pressed, or the phone is unplugged. Any data previously entered in the display is
saved.
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-7
Program (MMC) List By Programming Level
The following lists show MMC programs categorized according to their use at the three
programming levels: station, customer and technician.
1 Station-Level Programming
MMC No.
MMC Name
MMC: 100
STATION LOCK
MMC: 101
CHANGE USER PASSCODE
MMC: 102
CALL FORWARD
MMC: 103
SET ANSWER MODE
MMC: 104
STATION NAME
MMC: 105
STATION SPEED DIAL
MMC: 106
STATION SPEED DIAL NAME
MMC: 107
KEY EXTENDER
MMC: 108
STATION STATUS
MMC: 109
DATE DISPLAY
MMC: 110
STATION ON/OFF
MMC: 111
PHONE RING TONE
MMC: 112
ALARM REMINDER CLOCK
MMC: 113
VIEW MEMO NUMBER
MMC: 114
PHONE VOLUME
MMC: 115
SET PROGRAMMED MESSAGE
MMC: 116
ALARM AND MESSAGE
MMC: 117
EDIT TEXT MESSAGE
MMC: 118
CONFERENCE GROUP
MMC: 119
CALLER ID DISPLAY
MMC: 120
LARGE LCD OPTIONS
MMC: 121
PHONE LANGUAGE
MMC: 122
NEWS DISPLAY SPEED
MMC: 125
EXECUTIVE STATE
CHAPTER 1. Overview of MMC Programming
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2 Customer-Level Programming
System-Related MMCs
MMC No.
MMC Name
MMC: 200
OPEN CUSTOMER PROGRAMMING
MMC: 201
CHANGE CUSTOMER PASSCODE
MMC: 202
CHANGE FEATURE PASSCODE
MMC: 203
ASSIGN UA DEVICE
MMC: 204
COMMON BELL CONTROL
MMC: 205
ASSIGN LOUD BELL
MMC: 206
BARGE-IN TYPE
MMC: 207
ASSIGN VM/AA PORT
MMC: 208
ASSIGN RING TYPE
MMC: 209
ASSIGN ADD-ON MODULE
MMC: 210
CUSTOMER ON/OFF PER TENANT
MMC: 211
DOOR RING ASSIGNMENT
MMC: 214
DISA ALARM RINGING STATION
MMC: 217
TRAFFIC REPORT OPTION
MMC: 220
ISDN SERVICE TYPE
MMC: 221
EXTENSION TYPE
MMC: 222
FAX PAIR
MMC: 224
WAKE-UP ANNOUNCEMENT
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-9
Station-Related MMCs
MMC No.
MMC Name
MMC: 300
CUSTOMER ON/OFF PER STATION
MMC: 301
ASSIGN STATION COS
MMC: 302
PICKUP GROUPS
MMC: 303
ASSIGN BOSS/SECRETARY
MMC: 304
ASSIGN EXTENSION/TRUNK USE
MMC: 305
ASSIGN FORCED CODE
MMC: 306
HOT LINE/OFF HOOK SELECTION
MMC: 308
ASSIGN BACKGROUND MUSIC SOURCE
MMC: 309
ASSIGN STATION MOH SOURCE
MMC: 310
LCR CLASS OF SERVICE
MMC: 312
ALLOW CALLER ID
MMC: 314
CONFIRM OUTGOING CALL
MMC: 315
CUSTOMER SET RELOCATION
MMC: 316
COPY STATION USABLE
MMC: 317
ASSIGN STATION/STATION USE
MMC: 318
DISTINCTIVE RINGING
MMC: 319
BRANCH GROUP
MMC: 320
PRESET FORWARD NO ANSWER
MMC: 323
CALLING PARTY NUMBER
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OfficeServe 7200 Programming Guide
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Trunk-Related MMCs
MMC No.
MMC Name
MMC: 400
CUSTOMER ON/OFF PER TRUNK
MMC: 401
TRUNK LINE/PBX LINE
MMC: 402
TRUNK DIAL TYPE
MMC: 403
TRUNK TOLL CLASS
MMC: 404
TRUNK NAME
MMC: 405
TRUNK CO TEL NUMBER
MMC: 406
TRUNK RING ASSIGNMENT
MMC: 407
FORCED TRUNK RELEASE
MMC: 408
ASSIGN TRUNK MOH SOURCE
MMC: 409
TRUNK STATUS READ
MMC: 410
ASSIGN DISA TRUNK
MMC: 411
ASSIGN E1 SIGNAL TYPE
MMC: 412
ASSIGN TRUNK SIGNAL
MMC: 413
VMS CALL TYPE
MMC: 414
MPD/PRS SIGNAL
MMC: 415
REPORT TRUNK ABANDON DATA
MMC: 416
ASSIGN E&M/DID RINGDOWN
MMC: 417
E1/PRI CRC4
MMC: 418
BRI & PRI CARD RESTART
MMC: 419
BRI OPTIONS
MMC: 420
PRI OPTIONS
MMC: 421
MSN DIGIT
MMC: 422
TRUNK COS
MMC: 423
S/T MODE
MMC: 424
BRI S0 MAPPING
MMC: 426
TRUNK GAIN CONTROL
MMC: 428
ASSIGN TRUNK/TRUNK USE
MMC: 433
COST RATE
MMC: 434
CONNECTION STATUS
MMC: 436
TRUNK TMC GAIN
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
Samsung Business Communications
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Timer- and Tone-Related MMCs
MMC No.
MMC Name
MMC: 500
SYSTEM-WIDE COUNTERS
MMC: 501
SYSTEM TIMERS
MMC: 502
STATION-WIDE TIMERS
MMC: 503
TRUNK-WIDE TIMERS
MMC: 504
PULSE MAKE/BREAK RATIO
MMC: 505
ASSIGN DATE AND TIME
MMC: 506
TONE CADENCE
MMC: 507
ASSIGN RING PLAN TIME
MMC: 508
CALL COST
MMC: 510
SLI RING CADENCE
MMC: 511
MSG WAITING LAMP CADENCE
MMC: 512
HOLIDAY ASSIGNMENT
MMC: 513
HOTEL TIMER
MMC: 514
TONE SOURCE
MMC: 515
DAYLIGHT ASSIGNMENT
Group-Related MMCs
MMC No.
MMC Name
MMC: 600
ASSIGN OPERATOR GROUP
MMC: 601
ASSIGN STATION GROUP
MMC: 602
STATION GROUP NAME
MMC: 603
ASSIGN TRUNK GROUP
MMC: 604
ASSIGN STATION TO PAGE ZONE
MMC: 605
ASSIGN EXTERNAL PAGE ZONE
MMC: 606
ASSIGN SPEED BLOCK
MMC: 607
UCD OPTIONS
MMC: 608
ASSIGN REVIEW BLOCK
MMC: 609
CALL LOG BLOCK
MMC: 611
ALLOW TEXT MESSAGING
MMC: 612
ALLOW GROUP CONFERENCE
MMC: 614
STATION/TRUNK USE GROUP
MMC: 615
MGI GROUP
MMC: 616
MGI USER
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-12
Tables, Codes and Voice Mail MMCs
MMC No.
MMC Name
MMC: 700
COPY COS CONTENTS
MMC: 701
ASSIGN COS CONTENTS
MMC: 702
TOLL DENY TABLE
MMC: 703
TOLL ALLOWANCE TABLE
MMC: 704
ASSIGN WILD CHARACTER
MMC: 705
ASSIGN SYSTEM SPEED DIAL
MMC: 706
SYSTEM SPEED DIAL BY NAME
MMC: 707
AUTHORIZATION CODE
MMC: 708
ACCOUNT CODE
MMC: 709
TOLL PASS CODE/SPECIAL CODE TABLE
MMC: 710
LCR DIGIT TABLE
MMC: 711
LCR TIME TABLE
MMC: 712
LCR ROUTE TABLE
MMC: 713
LCR MODIFY DIGIT TABLE
MMC: 714
DID NUMBER AND NAME TRANSLATION
MMC: 715
PROGRAMMED STATION MESSAGE
MMC: 716
UK LCR OPTION
MMC: 717
UCD AGENT ID
MMC: 718
MY AREA CODE
MMC: 719
IDLE DISPLAY
MMC: 720
COPY KEY PROGRAMMING
MMC: 721
SAVE STATION KEY PROGRAMMING
MMC: 722
STATION KEY PROGRAMMING
MMC: 723
SYSTEM KEY PROGRAMMING
MMC: 724
DIAL NUMBERING PLAN
MMC: 725
SMDR OPTIONS
MMC: 726
VM/AA OPTIONS
MMC: 727
SYSTEM VERSION DISPLAY
MMC: 728
CID TRANSLATION TABLE
MMC: 740
STATION PAIR
MMC: 746
COSTING DIAL PLAN
MMC: 747
RATE CALCULATION TABLE
MMC: 750
VM CARD RESTART
MMC: 751
ASSIGN MAILBOX
MMC: 752
AUTO RECORD
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MMC No.
MMC Name
MMC: 753
WARNING DESTINATION
MMC: 754
VM HALT
MMC: 755
VM ALARM
MMC: 756
ASSIGN VMMOH
MMC: 757
VM IN/OUT
MMC: 758
VM DAY/NIGHT
MMC: 759
CLI RINGING
MMC: 760
ITEM COST TABLE
MMC: 761
TAX RATE SETUP
MMC: 762
ROOM COST RATE
3 Technician-Level Programming
MMC No.
MMC Name
MMC: 800
ENABLE TECHNICIAN PROGRAM
MMC: 801
CHANGE TECHNICIAN PASSCODE
MMC: 802
CUSTOMER ACCESS MMC NUMBER
MMC: 803
ASSIGN TENANT GROUP
MMC: 805
TX LEVEL AND GAIN
MMC: 806
CARD PRE-INSTALL
MMC: 807
PHONE VOLUME CONTROL
MMC: 810
HALT PROCESSING
MMC: 811
RESET SYSTEM
MMC: 812
SET COUNTRY CODE
MMC: 813
HOTEL OPERATION
MMC: 815
CUSTOMER DATABASE COPY
MMC: 816
CONFERENCE GAIN
MMC: 818
PROGRAM DOWNLOAD
MMC: 819
SMART MEDIA FILE CONTROL
MMC: 820
ASSIGN SYSTEM LINK ID
MMC: 821
ASSIGN NETWORK TRUNK
MMC: 822
VIRTUAL EXTENSION TYPE
MMC: 823
ASSIGN NETWORK COS
MMC: 824
NETWORK DIAL TRANSLATION
MMC: 825
ASSIGN NETWORKING OPTIONS
MMC: 826
ASSIGN SYSTEM REFERENCE CLOCK
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MMC No.
MMC Name
MMC: 829
LAN PRINTER PARAMETERS
MMC: 830
ETHERNET PARAMETERS
MMC: 831
MGI PARAMETERS
MMC: 832
VoIP ACCESS CODE
MMC: 833
VoIP IP TABLE
MMC: 834
H.323 OPTIONS
MMC: 835
MGI DSP OPTIONS
MMC: 836
H.323 GK OPTIONS
MMC: 837
SIP OPTIONS
MMC: 838
PRIVATE IP ADDRESSES
MMC: 840
IP PHONE INFORMATION
MMC: 841
SYSTEM IP OPTIONS
MMC: 842
SIP STATION INFORMATION
MMC: 843
NTP SERVER INFORMATION
MMC: 844
IP STATION TYPE
MMC: 845
WLAN PARAMETERS
MMC: 846
WIP INFORMATION
MMC: 847
WLAN RESET AND STATUS CHECK
MMC: 848
WLAN IP/MAC LIST
MMC: 849
WLAN CONFIGURATION
MMC: 850
SYSTEM RESOURCE DISPLAY
MMC: 851
ALARM REPORTING
MMC: 852
SYSTEM ALARM ASSIGNMENTS
MMC: 853
MAINTENANCE BUSY
MMC: 854
DIAGNOSTIC TIME
MMC: 855
DISPLAY SYSTEM OPTIONS
MMC: 856
TECH PROGRAMMING LOGS
MMC: 858
ASSIGN SYSTEM EMERGENCY ALARM
MMC: 859
HARDWARE VERSION DISPLAY
MMC: 860
UCD STATUS SERVICE
MMC: 861
SYSTEM OPTIONS
MMC: 889
DISPLAY SERVER STATUS
MMC: 890
INITIALIZE PORT
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-15
Program (MMC) List by Name
This program list is arranged alphabetically.
MMC Name
MMC No.
ACCOUNT CODE
MMC: 708
ALARM AND MESSAGE
MMC: 116
ALARM REMINDER CLOCK
MMC: 112
ALARM REPORTING
MMC: 851
ALLOW CALLER ID
MMC: 312
ALLOW GROUP CONFERENCE
MMC: 612
ALLOW TEXT MESSAGING
MMC: 611
ASSIGN ADD ON MODULE
MMC: 209
ASSIGN BACKGROUND MUSIC SOURCE
MMC: 308
ASSIGN BOSS/SECRETARY
MMC: 303
ASSIGN COS CONTENTS
MMC: 701
ASSIGN DATE AND TIME
MMC: 505
ASSIGN DISA TRUNK
MMC: 410
ASSIGN E&M/DID RINGDOWN
MMC: 416
ASSIGN E1 SIGNAL TYPE
MMC: 411
ASSIGN EXTENSION/TRUNK USE
MMC: 304
ASSIGN EXTERNAL PAGE ZONE
MMC: 605
ASSIGN FORCED CODE
MMC: 305
ASSIGN LOUD BELL
MMC: 205
ASSIGN MAILBOX
MMC: 751
ASSIGN NETWORK COS
MMC: 823
ASSIGN NETWORK TRUNK
MMC: 821
ASSIGN NETWORKING OPTIONS
MMC: 825
ASSIGN OPERATOR GROUP
MMC: 600
ASSIGN REVIEW BLOCK
MMC: 608
ASSIGN RING PLAN TIME
MMC: 507
ASSIGN RING TYPE
MMC: 208
ASSIGN SPEED BLOCK
MMC: 606
ASSIGN STATION COS
MMC: 301
ASSIGN STATION GROUP
MMC: 601
ASSIGN STATION MOH SOURCE
MMC: 309
ASSIGN STATION TO PAGE ZONE
MMC: 604
ASSIGN STATION/STATION USE
MMC: 317
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MMC Name
MMC No.
ASSIGN SYSTEM EMERGENCY ALARM
MMC: 858
ASSIGN SYSTEM LINK ID
MMC: 820
ASSIGN SYSTEM REFERENCE CLOCK
MMC: 826
ASSIGN SYSTEM SPEED DIAL
MMC: 705
ASSIGN TENANT GROUP
MMC: 803
ASSIGN TRUNK GROUP
MMC: 603
ASSIGN TRUNK MOH SOURCE
MMC: 408
ASSIGN TRUNK SIGNAL
MMC: 412
ASSIGN TRUNK/TRUNK USE
MMC: 428
ASSIGN UA DEVICE
MMC: 203
ASSIGN VMMOH
MMC: 756
ASSIGN VM/AA PORT
MMC: 207
ASSIGN WILD CHARACTER
MMC: 704
AUTHORIZATION CODE
MMC: 707
AUTO RECORD
MMC: 752
BARGE-IN TYPE
MMC: 206
BRANCH GROUP
MMC: 319
BRI & PRI CARD RESTART
MMC: 418
BRI OPTIONS
MMC: 419
BSI RF CARRIER
MMC: 747
BRI S0 MAPPING
MMC: 424
CALL COST
MMC: 508
CALL FORWARD
MMC: 102
CALL LOG BLOCK
MMC: 609
CALLER ID DISPLAY
MMC: 119
CALLING PARTY NUMBER
MMC: 323
CARD PRE-INSTALL
MMC: 806
CHANGE CUSTOMER PASSCODE
MMC: 201
CHANGE FEATURE PASSCODE
MMC: 202
CHANGE TECHNICIAN PASSCODE
MMC: 801
CHANGE USER PASSCODE
MMC: 101
CID TRANSLATION TABLE
MMC: 728
CLI RINGING
MMC: 759
COMMON BELL CONTROL
MMC: 204
CONFERENCE GAIN
MMC: 816
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-17
MMC Name
MMC No.
CONFERENCE GROUP
MMC: 118
CONFIRM OUTGOING CALL
MMC: 314
CONNECTION STATUS
MMC: 434
COPY COS CONTENTS
MMC: 700
COPY KEY PROGRAMMING
MMC: 720
COPY STATION USABLE
MMC: 316
COST RATE
MMC: 433
COSTING DIAL PLAN
MMC: 746
CUSTOMER ACCESS MMC NUMBER
MMC: 802
CUSTOMER DATABASE COPY
MMC: 815
CUSTOMER ON/OFF PER STATION
MMC: 300
CUSTOMER ON/OFF PER TENANT
MMC: 210
CUSTOMER ON/OFF PER TRUNK
MMC: 400
CUSTOMER SET RELOCATION
MMC: 315
DATE DISPLAY
MMC: 109
DAYLIGHT ASSIGNMENT
MMC: 515
DIAGNOSTIC TIME
MMC: 854
DIAL NUMBERING PLAN
MMC: 724
DID NUMBER AND NAME TRANSLATION
MMC: 714
DISA ALARM RINGING STATION
MMC: 214
DISPLAY SERVER STATUS
MMC: 889
DISPLAY SYSTEM OPTIONS
MMC: 855
DISTINCTIVE RINGING
MMC: 318
DOOR RING ASSIGNMENT
MMC: 211
E1/PRI CRC4 OPTION
MMC: 417
EDIT TEXT MESSAGE
MMC: 117
ENABLE TECHNICIAN PROGRAM
MMC: 800
ETHERNET PARAMETERS
MMC: 830
EXECUTIVE STATE
MMC: 125
EXTENSION TYPE
MMC: 221
FAX PAIR
MMC: 222
FORCED TRUNK RELEASE
MMC: 407
H.323 GK OPTIONS
MMC: 836
H.323 OPTIONS
MMC: 834
HALT PROCESSING
MMC: 810
HARDWARE VERSION DISPLAY
MMC: 859
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
Samsung Business Communications
1-18
MMC Name
MMC No.
HOLIDAY ASSIGNMENT
MMC: 512
HOT LINE/OFF HOOK SELECTION
MMC: 306
HOTEL OPERATION
MMC: 813
HOTEL TIMER
MMC: 513
IDLE DISPLAY
MMC: 719
INITIALIZE PORT
MMC: 890
IP PHONE INFORMATION
MMC: 840
IP STATION TYPE
MMC: 844
ISDN SERVICE TYPE
MMC: 220
ITEM COST TABLE
MMC: 760
KEY EXTENDER
MMC: 107
LAN PRINTER PARAMETERS
MMC: 829
LARGE LCD OPTIONS
MMC: 120
LCR CLASS OF SERVICE
MMC: 310
LCR DIGIT TABLE
MMC: 710
LCR MODIFY DIGIT TABLE
MMC: 713
LCR ROUTE TABLE
MMC: 712
LCR TIME TABLE
MMC: 711
MAINTENANCE BUSY
MMC: 853
MGI DSP OPTIONS
MMC: 835
MGI GROUP
MMC: 615
MGI PARAMETERS
MMC: 831
MGI USER
MMC: 616
MPD/PRS SIGNAL
MMC: 414
MSG WAITING LAMP CADENCE
MMC: 511
MSN DIGIT
MMC: 421
MY AREA CODE
MMC: 718
NETWORK DIAL TRANSLATION
MMC: 824
NEWS DISPLAY SPEED
MMC: 122
NTP SERVER INFORMATION
MMC: 843
OPEN CUSTOMER PROGRAMMING
MMC: 200
PHONE LANGUAGE
MMC: 121
PHONE RING TONE
MMC: 111
PHONE VOLUME
MMC: 114
PHONE VOLUME CONTROL
MMC: 807
PICKUP GROUPS
MMC: 302
PRESET FORWARD NO ANSWER
MMC: 320
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-19
MMC Name
MMC No.
PRI OPTIONS
MMC: 420
PRIVATE IP ADDRESSES
MMC: 838
PROGRAM DOWNLOAD
MMC: 818
PROGRAMMED STATION MESSAGE
MMC: 715
PULSE MAKE/BREAK RATIO
MMC: 504
RATE CALCULATION TABLE
MMC: 747
REPORT TRUNK ABANDON DATA
MMC: 415
RESET SYSTEM
MMC: 811
ROOM COST RATE
MMC: 762
SAVE STATION KEY PROGRAMMING
MMC: 721
SET ANSWER MODE
MMC: 103
S/T MODE
MMC: 423
SAVE STATION KEY PROGRAMMING
MMC: 721
SET ANSWER MODE
MMC: 103
SET COUNTRY CODE
MMC: 812
SET PROGRAMMED MESSAGE
MMC: 115
SIP OPTIONS
MMC: 837
SIP STATION INFORMATION
MMC: 842
SLI RING CADENCE
MMC: 510
SMART MEDIA FILE CONTROL
MMC: 819
SMDR OPTIONS
MMC: 725
STATION GROUP NAME
MMC: 602
STATION KEY PROGRAMMING
MMC: 722
STATION LOCK
MMC: 100
STATION NAME
MMC: 104
STATION ON/OFF
MMC: 110
STATION PAIR
MMC: 740
STATION SPEED DIAL
MMC: 105
STATION SPEED DIAL NAME
MMC: 106
STATION STATUS
MMC: 108
STATION/TRUNK USE GROUP
MMC: 614
STATION-WIDE TIMERS
MMC: 502
SYSTEM ALARM ASSIGNMENTS
MMC: 852
SYSTEM KEY PROGRAMMING
MMC: 723
SYSTEM IP OPTIONS
MMC: 841
SYSTEM OPTIONS
MMC: 861
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
Samsung Business Communications
1-20
MMC Name
MMC No.
SYSTEM RESOURCE DISPLAY
MMC: 850
SYSTEM SPEED DIAL BY NAME
MMC: 706
SYSTEM TIMERS
MMC: 501
SYSTEM VERSION DISPLAY
MMC: 727
SYSTEM-WIDE COUNTERS
MMC: 500
TAX RATE SETUP
MMC: 761
TECH PROGRAMMING LOGS
MMC: 856
TOLL ALLOWANCE TABLE
MMC: 703
TOLL DENY TABLE
MMC: 702
TOLL PASS CODE/SPECIAL CODE TABLE
MMC: 709
TONE CADENCE
MMC: 506
TONE SOURCE
MMC: 514
TRAFFIC REPORT OPTION
MMC: 217
TRUNK CO TEL NUMBER
MMC: 405
TRUNK COS
MMC: 422
TRUNK DIAL TYPE
MMC: 402
TRUNK GAIN CONTROL
MMC: 426
TRUNK LINE/PBX LINE
MMC: 401
TRUNK NAME
MMC: 404
TRUNK RING ASSIGNMENT
MMC: 406
TRUNK STATUS READ
MMC: 409
TRUNK TMC GAIN
MMC: 436
TRUNK TOLL CLASS
MMC: 403
TRUNK-WIDE TIMERS
MMC: 503
TX LEVEL AND GAIN
MMC: 805
UCD AGENT ID
MMC: 717
UCD OPTIONS
MMC: 607
UCD STATUS SERVICE
MMC: 860
UK LCR OPTION
MMC: 716
VIEW MEMO NUMBER
MMC: 113
VIRTUAL EXTENSION TYPE
MMC: 822
VM ALARM
MMC: 755
VM CARD RESTART
MMC: 750
VM DAY/NIGHT
MMC: 758
VM HALT
MMC: 754
VM IN/OUT
MMC: 757
VM/AA OPTIONS
MMC: 726
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
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1-21
MMC Name
MMC No.
VMS CALL TYPE
MMC: 413
VoIP ACCESS CODE
MMC: 832
VoIP IP TABLE
MMC: 833
WAKE-UP ANNOUNCEMENT
MMC: 224
WARNING DESTINATION
MMC: 753
WIP INFORMATION
MMC: 846
WLAN CONFIGURATION
MMC: 849
WLAN IP/MAC LIST
MMC: 848
WLAN PARAMETERS
MMC: 845
WLAN RESET AND STATUS CHECK
MMC: 847
Program (MMC) List by Function
Phone Function
MMC Program No.
Program Description
MMC: 100
STATION LOCK
MMC: 101
CHANGE USER PASSCODE
MMC: 102
CALL FORWARD
MMC: 103
SET ANSWER MODE
MMC: 104
STATION NAME
MMC: 105
STATION SPEED DIAL
MMC: 106
STATION SPEED DIAL NAME
MMC: 107
KEY EXTENDER
MMC: 108
STATION STATUS
MMC: 109
DATE DISPLAY
MMC: 110
STATION ON/OFF
MMC: 111
PHONE RING TONE
MMC: 112
ALARM REMINDER CLOCK
MMC: 114
PHONE VOLUME
MMC: 115
SET PROGRAMMED MESSAGE
MMC: 116
ALARM AND MESSAGE
MMC: 119
CALLER ID DISPLAY
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
Samsung Business Communications
1-22
Networking Function
MMC Program No.
Program Description
MMC: 820
ASSIGN SYSTEM LINK ID
MMC: 821
ASSIGN NETWORK TRUNK
MMC: 822
SET VIRTUAL EXTENSION TYPE
MMC: 823
ASSIGN NETWORK COS
MMC: 824
NETWORK DIAL TRANSLATION
MMC: 825
ASSIGN NETWORKING OPTION
MMC: 829
LAN PRINTER PARAMETER
MMC: 830
ETHERNET PARAMETERS
MMC: 837
SIP OPTIONS
MMC: 840
IP PHONE INFORMATIONES
MMC: 841
SYSTEM IP OPTIONS
MMC: 844
IP STATION TYPE
VoIP (Voice over Internet Protocol) Function
MMC Program No.
Program Description
MMC: 831
MGI PARAMETERS
MMC: 832
VOIP ACCESS CODE
MMC: 833
VoIP IP TABLE
MMC: 834
H.323 OPTIONS
MMC: 835
MGI DSP OPTIONS
MMC: 836
H.323 GK OPTIONS
WLAN (Wireless LAN) Function
MMC Program No.
Program Description
MMC: 845
WLAN PARAMETER
MMC: 846
WIP INFORMATION
MMC: 847
WLAN RESET AND STATUS CHECK
MMC: 848
WLAN IP/MAC LIST
MMC: 849
WLAN CONFIGURATION
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
Samsung Business Communications
1-23
LCR (Least Cost Routing) Function
MMC Program No.
Program Description
MMC: 710
LCR DIGIT TABLE
MMC: 711
LCR TIME TABLE
MMC: 712
LCR ROUTE TABLE
MMC: 713
LCR MODIFY DIGIT TABLE
Voice Mail Function
MMC Program No.
Program Description
MMC: 207
ASSIGN VM/AA PORT
MMC: 215
VOICE DIALLER OPTIONS
MMC: 216
VOICE DIALLER ASSIGNMENTS
MMC: 413
VMS CALL TYPE
MMC: 726
VM/AA OPTIONS
MMC: 730
AA RECORD GAIN
MMC: 731
AA RAM CLEAR
MMC: 732
AA TRANSLATION TABLE
MMC: 733
AA PLAN TABLE
MMC: 735
AA USE TABLE
MMC: 736
AUTO ATTENDANT MESSAGE MATCH
MMC: 739
ASSIGN AA MOH
MMC: 750
VM CARD RESTART
MMC: 751
ASSIGN MAILBOX
MMC: 752
AUTO RECORD
MMC: 753
WARNING DESTINATION
MMC: 754
VM HALT
MMC: 755
VM ALARM
MMC: 756
ASSIGN VM MOH
MMC: 757
VM IN/OUT
MMC: 758
VM DAY/NIGHT
CHAPTER 1. Overview of MMC Programming
OfficeServe 7200 Programming Guide
Samsung Business Communications
1-24
Diagnosis Function
MMC Program No.
Program Description
MMC: 434
CONNECTION STATUS
MMC: 851
ALARM REPORTING
MMC: 852
SYSTEM ALARM ASSIGNMENTS
MMC: 853
MAINTENANCE BUSY
MMC: 854
DIAGNOSTIC TIME
MMC: 855
SYSTEM OPTIONS
MMC: 890
INITIALIZE PORT
Hotel Function
MMC Program No.
Program Description
MMC: 221
TRAFFIC REPORT OPTION
MMC: 222
EXTENSION TYPE
MMC: 433
COST RATE
MMC: 513
HOTEL TIMER
MMC: 748
COSTING DIAL PLAN
MMC: 749
RATE CALCULATION TABLE
MMC: 760
ITEM COST TABLE
MMC: 761
TAX RATE SETUP
MMC: 762
ROOM COST RATE
CHAPTER 2. MMC Programming
This chapter describes how to use each MMC program. MMCs are listed in numerical
order beginning at 100.
Summary of Programming Procedures
Please read the following carefully. It describes the basic steps required for successful
programming.
1. Enter programming mode.
i) Press the Transfer button.
ii) Enter either 200 (for customer level) or 800 (for technician level).
iii) Enter either the customer passcode or the technician passcode depending on
your selection in step (ii).
iv) Press dial button 1 (or use the Volume button) to enable programming mode.
v) Press the Speaker button to display the program selection mode (or press
the Transfer button to leave programming mode if you don’t want to continue).
2. Select a program.
Enter the MMC number you require. Or, select the MMC number with the Volume
buttons and press the Speaker button.
3. Start programming.
Follow the description given for the selected MMC.
If this is the first time the system has been programmed after installation, run
MMC 812 to set the appropriate system software version for your country be-
fore doing any other programming.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-2
Programming Procedures
This section describes the procedure for each MMC.
[100] STATION LOCK
Allows the system administrator or technician to lock or unlock an individual station or all
stations simultaneously. The three options are as follows:
No
Type
Description
0
UNLOCKED
Unlocks a locked station.
1
LOCKED OUT
The phone cannot make calls outside the system. It can however make
and receive intercom calls and receive incoming Trunk Line calls. When
in this mode the Hold button will flash slow RED.
2
LOCKED ALL
The phone cannot make or receive any calls. When in this mode the
Hold button will light steady RED.
CONDITIONS
Check if the station lock function is disabled in MMC 301, ASSIGN STATION COS. If so,
the station cannot be locked, but a locked station can be unlocked.
DEFAULT DATA
ALL STATIONS UNLOCKED
ACTION DISPLAY
1. Press Transfer button and enter 100.
Display shows:
[201] STN LOCK
UNLOCKED
2. Dial station number (e.g., 205)
OR
[205] STN LOCK
UNLOCKED
Press Volume button to select station and
press Right Soft button to move cursor.
OR
Select all stations.
[ALL] STN LOCK
?
3. Enter 0 to unlock or 1 to lock (e.g., 1)
OR
[205] STN LOCK
LOCKED OUT
Press Volume button to make selection and
press Right Soft button to return to step 2.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
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2-3
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 101
CHANGE USER PASSCODE
MMC 301
ASSIGN STATION COS
MMC 701
ASSIGN COS CONTENTS
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-4
[101] CHANGE USER PASSCODE
Allows the system administrator or technician to reset any phone’s passcode to its default
value of ‘1234’. This MMC cannot display station passcodes; it can only reset them to de-
fault.
Phone users can set or change their individual passcodes. The passcode is used to lock or
unlock the phone for toll restriction (call barring) override and to access the DISA feature.
Default passcodes
Default passcodes cannot be used for toll restriction override or for DISA access.
DEFAULT DATA
ALL STATION PASSCODES: 1234
ACTION DISPLAY
1. Press Transfer button and enter 101.
Display shows:
[201] PASSCODE
PASSCODE:****
2. Dial phone number.(e.g., 205)
OR
[205] PASSCODE
PASSCODE:****
Use Volume button to scroll through phone numbers
and press Right Soft button to move the cursor right.
3. Press Hold button to reset passcode.
[205] PASSCODE
PASSCODE:1234
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 100
STATION LOCK
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-5
[102] CALL FORWARD
Allows the system administrator to program the call forward destinations for other station
users. This MMC also allows call forward to be set after the destination has been entered.
Allows several types of call forwarding: FORWARD ALL, FORWARD NO ANSWER,
FORWARD BUSY and FORWARD DND. There is an additional option, FORWARD
BUSY/NO ANSWER, that allows both of these options to be activated at the same time,
provided that destinations have been entered for both.
No
Type
0
FORWARD CANCEL
1
FORWARD ALL CALL
2
FORWARD BUSY
3
FORWARD NO ANSWER
4
FORWARD BUSY/NO ANSWER
5
FORWARD DND
CONDITIONS
�
When ‘FORWARD BUSY/NO ANSWER’ is selected, calls are forwarded to stations set
in ‘FORWARD BUSY’ and ‘FORWARD NO ANSWER’. Thus, a destination number
must be set for both ‘FORWARD BUSY’ and ‘FORWARD NO ANSWER’ before you
can select the ‘FORWARD BUSY/NO ANSWER’ option.
�
If forwarding is set to ‘OFF’ in MMC 701, ASSIGN COS CONTENTS, call forwarding
cannot be set but can be cancelled. (Default: ‘OFF’)
�
Both ‘FORWARD’ and ‘EXT FWD’ must be set to ‘ON’ in MMC 701, ASSIGN COS
CONTENTS in order to forward a call to an external number. If only ‘FORWARD’ is set
to ‘ON’, calls can only be forwarded to internal numbers. (Default: ‘OFF’)
DEFAULT DATA
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
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2-6
ACTION DISPLAY
1. Press Transfer button and enter 102.
Display shows:
[201] FORWARD
0:FORWARD CANCEL
2. Dial station number.(e.g., 205)
OR
[205] FORWARD
0:FORWARD CANCEL
Press Volume button to select station and press
Right Soft button to move cursor.
3. Dial 0-5 to select forward type.
OR
[205] FORWARD
1:ALL CALL:NONE
Press Volume button to select forward type (e.g. 1)
and press Right Soft button to move cursor.
4. Dial destination number (e.g., 201)
OR
[205] FORWARD
1:ALL CALL:201
Press Volume button to select destination and press
Right Soft button to move cursor.
5. Dial 1 for YES, 0 for NO.
OR
[205] FORWARD
CURRENTLY SET :YES
Press Volume button to select YES or NO
and press Right Soft button to return to step 2.
6. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 301
ASSIGN STATION COS
MMC 501
SYSTEM TIMERS
MMC 502
STATION-WIDE TIMERS
MMC 701
ASSIGN COS CONTENTS
MMC 722
STATION KEY PROGRAMMING
MMC 723
SYSTEM KEY PROGRAMMING
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-7
[103] SET ANSWER MODE
Allows the system administrator to change the answer mode of any phone. Each phone can
have its answer mode set to one of the following options:
No
Type
Description
0
RING MODE
The phone will ring in one of eight custom ring patterns. Calls
are answered by pressing the ANS/RLS or SEND button or
by lifting the handset.
1
AUTO ANSWER MODE
After giving a short attention tone, the phone will automati-
cally answer calls on the speakerphone. When a Trunk line is
transferred to a phone in Auto Answer, the screened portion
of the call will be Auto Answered, but the phone will ring when
the transfer is complete if you have not pressed the ANS/RLS
or SEND button or lifted the handset.*
2
VOICE ANNOUNCE
The phone will not ring. After a short attention tone, callers
can make an announcement but the ANS/RLS or SEND but-
ton or handset must be used to answer calls.
* To answer C.O. calls automatically, also set ON the option AUTO ANS CO in MMC 110.
DEFAULT DATA
ALL PHONES: RING
ACTION DISPLAY
1. Press Transfer button and enter 103.
Display shows:
[201] ANS MODE
RING MODE
2. Dial phone number.(e.g., 205)
OR
[205] ANS MODE
RING MODE
Press Volume button to select phone and
press Right Soft button to move cursor.
OR
Select all phones.
[ALL] ANS MODE
?
3. Dial 0, 1 or 2 to change ring mode.
OR
[205] ANS MODE
VOICE ANNOUNCE
Press Volume button to select ring mode and
press Right Soft button to return to step 2 above.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
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2-8
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 111
PHONE RING TONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-9
[104] STATION NAME
Allows the system administrator or technician to enter a name up to 11 characters to iden-
tify an individual station.
ENTERING CHARACTERS
Names are written using the keypad. Each key press selects a character. Pressing the dial
pad key moves the cursor to the next position. For example, if the directory name is ‘SAM
SMITH,’ press the number ‘7’ four times to get the letter ‘S’ . Now press the number ‘2’
once to get the letter ‘A’. Continue selecting characters from the table below to complete
your message. Pressing ‘A’ button toggles between upper case and lower case.
Volume Up/Down keys
When the character you want appears on the same dial pad key as the previous
character, press the Volume Up button to move the cursor to the right or the Vol-
ume Down button to move the cursor to the left. A space can be entered using
these keys.
COUNT
1
2
3
4
5
DIAL 0
<
>
.
)
0
DIAL 1
Space
?
,
!
1
DIAL 2
A
B
C
@
2
DIAL 3
D
E
F
#
3
DIAL 4
G
H
I
$
4
DIAL 5
J
K
L
%
5
DIAL 6
M
N
O
^
6
DIAL 7
P
Q
R
S
7
DIAL 8
T
U
V
*
8
DIAL 9
W
X
Y
Z
9
DIAL *
:
=
[
]
*
The # button can be used for the following special characters:
#, space, &, !, :, ?, ., ,, %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , ”, �, ’. \.
DEFAULT DATA
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
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2-10
ACTION DISPLAY
1. Press Transfer button and enter 104.
Display shows:
[201] STN NAME
2. Dial station number (e.g., 205)
OR
[205] STN NAME
_
Press Volume button to select station and
press Right Soft button to move cursor.
3. Enter the station name using the procedure
described above and press Right Soft button
[205] STN NAME
SAM SMITH
to return to step 2.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-11
[105] STATION SPEED DIAL
Allows the system administrator or technician to assign phone numbers to a station’s per-
sonal speed dial locations.
CONDITIONS
Each station may have up to 50 locations (or bins) assigned to it in MMC 606 (Assign
Speed Block). The speed dial bins are numbered 00~49. Each assigned phone number con-
sists of a trunk or trunk group access code followed by a separator and up to 24 digits to be
dialled. These dial digits may consist of 0~9, * and #. If the system recognizes a valid trunk
or trunk group access number, it will automatically insert the separator.
DEFAULT DATA
NONE
PROGRAM BUTTONS
B
Used to insert a flash code ‘F’
C
Used to insert a pause code ‘P’
D
Used to insert a pulse/tone conversion code ‘C’
E
Used to mask/unmask following digits (shows as ‘[’or ‘]’)
F
Used to enter name for speed dial bin (see MMC 106)
ACTION DISPLAY
1. Press Transfer button and enter 105.
Display shows:
[201] SPEED DIAL
00:
2. Dial station number (e.g., 205)
OR
[205] SPEED DIAL
00:
Press Volume button to select station and
press Right Soft button to move cursor.
If selected station has no speed dial bins,
the display will be as shown and a new station
[205] SPEED DIAL
SPDBLK NOT EXIST
may be selected.
3. Dial location number.(e.g., 05)
OR
[205] SPEED DIAL
05:_
Press Volume button to select location and
press Right Soft button to move cursor.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-12
4. Enter trunk access code (e.g., 9) followed by
the number to be dialled (e.g., 4264100)
[205] SPEED DIAL
05:9-4264100_
OR
Press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3.
Press Hold button to clear an entry.
If an error is made, use VOLUME DOWN arrow to
step back.
5. Press ‘F’ button to access MMC 106 (Station Speed
Dial Name) to enter a name for speed dial.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 106
STATION SPEED DIAL NAME
MMC 606
ASSIGN SPEED BLOCK
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-13
[106] STATION SPEED DIAL NAME
Allows a name up to 11 characters to be entered for each personal speed dial location. This
allows speed dial numbers to be selected by name when the directory dial feature is used.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1. Press Transfer button and enter 106.
Display shows:
[201] SPEED NAME
00:
2. Dial station number.(e.g., 205)
OR
[205] SPEED NAME
00:
Press Volume button to select station and press
Right Soft button to move cursor.
If selected station has no speed dial bins, the display
will be as shown and a new station may be selected.
[305] SPEED NAME
SPDBLK NOT EXIST
3. Dial speed dial location (e.g., 01)
OR
[205] SPEED NAME
01:_
Press Volume button to scroll through location num-
bers and press Right Soft button to move cursor.
4. Enter the location name using the procedure
described above and press Right Soft button to
[205] SPEED NAME
01:SAM SMITH
return to step 2.
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 105
STATION SPEED DIAL
MMC 606
ASSIGN SPEED BLOCK
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-14
[107] KEY EXTENDER
Use this program to view the programmable buttons assigned to stations. In addition, it al-
lows the system administrator to assign key extenders to some keys to make a general ac-
cess feature key more specific. The feature keys that can have extenders are listed below.
Key
Feature
Extender
AB
Absence
Extension number
ACC
Account code bin
000-999
BOSS
Boss and Secretary
1-4
CR
VM Call Record
Mailbox number
CS
UCD Call Status
UCD group number
DIR
Directory dial by name type
1-3
DP
Direct Pickup
Extension or station group number
DS
Direct Station Select
Station number
FWRD
Call Forward
0-7
GPIK
Group Pickup
01-99
IG
In/Out of Group
Station group number
MMPG
Meet Me Page
0-9, *
MW
Message Waiting
Extension or station group number
MS
Manual Signalling
Extension or station group number
PAGE
Page
0-9, *
PARK
Park Orbits
0-9
PMSG
Programmed Station Messaging
01-20
RP
Ring Plan
1-6
RSV
Room Status View (Hotel Application only)
1-5
SG
Station Group
Station group number
SP
UCD Supervisor
UCD group number
SPD
Speed Dial
Personal: 00-49
System: 500-999
VG
SVM-800 Group Message
Station group number
VM
VM Memo
Extension or station group number
VT
Voice Transfer
VM group number
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-15
DEFAULT DATA
NONE
ACTION DISPLAY
1. Press Transfer button and enter 107.
Display shows first station:
[201] EXT (MAST)
01:CALL1�
2. Dial station number (e.g., 205)
OR
[205] EXT (MAST)
01:CALL1�
Use Volume button to scroll through station numbers
and press Right Soft button to move the cursor.
3. Enter key number (e.g., 18)
OR
[205] EXT (MAST)
18:DS�
Use Volume button to scroll through keys and
use Right Soft button to move the cursor.
OR
Press the key to be programmed.
[205] EXT (MAST)
18: DS� DS_
4. Dial extender according to above table.
System will return to step 3.
[205] EXT (MAST)
18: DS� DS207
5. Press Left Soft button to return to step 2
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
If the Right Soft button will not move the cursor to the right, you are attempting to
add an extender to a key that cannot have one.
RELATED ITEMS
MMC 720
COPY KEY PROGRAMMING
MMC 721
SAVE STATION KEY PROGRAMMING
MMC 722
STATION KEY PROGRAMMING
MMC 723
SYSTEM KEY PROGRAMMING
MMC 724
DIAL NUMBERING PLAN
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-16
[108] STATION STATUS
This is a READ-ONLY MMC. Displays the following attributes of a station port.
No
Status
Description
0
PORT NO
Cabinet(1-3)/Slot(1-9)/Port(1-16)
1
TYPE
Phone Type
2
PICKUP GROUP
None, 01-99
3
SGR
Station Group Number
4
BOSS-SECR
None, 1-4
5
PAGE
None, Page Zone (0-4, * )
6
COS 1, COS 2
COS (1-30) per Ring Plan (01-06)
9
TENANT GROUP
Tenant Group Number (1 or 2)
DEFAULT DATA
PORT #: FOLLOWS HARDWARE POSITION
TYPE: DEPENDENT ON CONNECTED PHONE
PICKUP GRP: NONE
SGR: NONE
BOSS-SECR: NONE
PAGE ZONE: NONE
COS NUMBER: 01 IN ALL RING PLANS
TENANT GRP: 1
ACTION DISPLAY
1. Press Transfer button and enter 108.
Display shows first station:
[201] STN STATUS
PORT:C1-S3-P01
2. Dial station number.(e.g., 205)
OR
[205] STN STATUS
PORT:C1-S3-P05
Press Volume button to select station and
press Right Soft button to move cursor.
3. Dial 0~9 to select station status type.
OR
[205] STN STATUS
PICKUP GROUP:01
Press Volume button to select status and
press Right Soft button to return to step 2.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-17
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 301
ASSIGN STATION COS
MMC 302
PICKUP GROUPS
MMC 303
ASSIGN BOSS/SECRETARY
MMC 601
ASSIGN STATION GROUP
MMC 604
ASSIGN STATION TO PAGE ZONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-18
[109] DATE DISPLAY
Allows the system administrator or technician to select the date and time display mode on a
per-station basis or system-wide.
No
Mode
Description
0
COUNTRY
Sets overall display format and has two options:
0 = ORIENTAL
MM/DD
DAY
HH:MM
1 = WESTERN
DAY DD MON
HH:MM
1
CLOCK
Sets format of clock display and has two options:
0 = 12 HOUR
Displays 1 P.M. as 01:00
1 = 24 HOUR
Displays 1 P.M. as 13:00
2
DISPLAY
Sets format of DAY and MON display and has two options:
0 = UPPER CASE
Displays Friday as FRI and March as MAR
1 = LOWER CASE
Displays Friday as Fri and March as Mar
CONDITIONS
NONE
DEFAULT DATA
COUNTRY: WESTERN
CLOCK: 12 HOUR
DISPLAY: LOWER CASE
ACTION DISPLAY
1. Press Transfer button and enter 109.
Display shows:
[201] DAY FORMAT
COUNTRY:WESTERN
2. Dial station number.(e.g., 205)
OR
[205] DAY FORMAT
COUNTRY:WESTERN
Press Volume button to select station and press
Right Soft button to move cursor.
OR
Select all stations.
[ALL] DAY FORMAT
COUNTRY:?
3. Dial 0~2 to select mode.
OR
[205] DAY FORMAT
COUNTRY:ORIENTAL
Press Volume button to scroll through modes and
press Right Soft button to move cursor.
4. Press Volume button to scroll through formats and
press Right Soft button to return to step 2.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-19
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 505
ASSIGN DATE AND TIME
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-20
[110] STATION ON/OFF
Allows the system administrator to set any of the phone features listed below.
No
Feature
Default
Description
00
AUTO HOLD
OFF
Automatically places an existing Trunk Line call on hold if
a CALL key, trunk key or trunk route key is pressed dur-
ing that call.
01
AUTO TIMER
ON
Automatically starts the stopwatch timer during a Trunk
Line call.
02
HEADSET USE
OFF
When ON, this feature disables the hook switch allowing
a headset user to answer all calls by pressing the
ANS/RLS button or SEND and END buttons.
03
HOT KEYPAD
ON
When ON, this feature allows you to dial directory num-
bers without having to first lift the handset or press the
Speaker button.
04
KEY TONE
ON
Allows you to hear a slight tone when pressing buttons
on phone.
05
PAGE REJOIN
ON
Allows you to hear the remaining part of page an-
nouncements if phone becomes free during a page.
06
RING PREF.
ON
When OFF, requires you to press the fast flashing button
to answer a ringing call after lifting the handset.
07
CALL COST
OFF
When ON, the cost of the call in progress will show in the
upper right corner of the phone display instead of dura-
tion of the call.
08
AUTO CAMPON
OFF
When ON, phone users can allow intercom calls to
camp-on to other phones without having to press a
CAMP-ON key.
09
AME BGM
OFF
This feature selects whether a station using Answer Ma-
chine Emulation will hear their personal greeting or BGM
while callers are listening to the personal greeting.
A BGM source must be selected for this to work.
10
AME PASSCODE
OFF
When ON, station users who have AME set must enter
their station password to listen to messages being left.
11
DISP SPDNAME
OFF
When ON, the speed dial name associated with a speed
dial number is displayed on a phone equipped a LCD
display when using speed dial.
12
CID REVW ALL
ON
When ON, saves information on all calls that ring at an
extension, When OFF, saves information only on calls
that were not answered at the extension or were an-
swered by voice mail.
13
SECURE OHVA
ON
When ON, OHVA announcements will be heard on the
handset. When OFF, OHVA announcements will be
heard over the phone speaker.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
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2-21
No
Feature
Default
Description
14
NOT CONT.CID
ON
When OFF, the Caller ID will be displayed for the dura-
tion of the call. When ON, displays timer for duration of
call (if AUTO TIMER also set on).
15
AUTO ANS CO
OFF
When ON, keyset will automatically answer outside calls
through the speakerphone. For this to work, the keyset
must be set to Auto Answer mode in MMC 103. Calls to
groups cannot be auto-answered.
16
ENBLOCK 2LCD
OFF
Enables Enbloc dialling for 2-Line LCD phones.This op-
tion only works when 2 LINE ENBLOCK option is en-
abled in MMC 861.
17
STN NO RING
OFF
When ON, no tones will be heard when phone rings.
DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY
ACTION DISPLAY
1. Press Transfer button and enter 110.
Display shows:
[201] STN ON/OFF
AUTO HOLD :OFF
2. Dial the station number (e.g. 205)
OR
[205] STN ON/OFF
AUTO HOLD :OFF
Press Volume button to select station and
press the Right Soft button to move the cursor.
OR
Select all stations
3. Dial option number from above list (e.g. 03
OR
[205] STN ON/OFF
HOT KEYPAD :ON
Press Volume button to select option and
press the Right Soft button to move the cursor.
4. Dial 1 for ON or 0 for OFF.
OR
[201] STN ON/OFF
HOT KEYPAD :OFF
Press Volume button to select ON or OFF.
Press Left or Right Soft button to return to step 2.
OR
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-22
RELATED ITEMS
MMC 301
ASSIGN STATION COS
MMC 701
ASSIGN COS CONTENTS
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-23
[111] PHONE RING TONE
Allows the system administrator or technician to select the ring tone heard at each phone.
Eight ring tones are available. A short tone burst of the selection will be heard when the
dial keypad is pressed.
DEFAULT DATA
FREQUENCY: 5
ACTION DISPLAY
1. Press Transfer button and enter 111.
Display shows:
[201] RING TONE
SELECTION 5
2. Dial phone number (e.g., 205)
OR
[205] RING TONE
SELECTION 5
Press Volume button to select station and
press Right Soft button to move cursor.
OR
Select all stations
[ALL] RING TONE
SELECTION ?
3. Dial 1~8 to select ring tone.
OR
[205] RING TONE
SELECTION 5
Press Volume button to select ring tone and
press Right Soft button to move cursor.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 114
PHONE VOLUME
MMC 318
DISTINCTIVE RINGING
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-24
[112] ALARM REMINDER CLOCK
Allows the system administrator or technician to set or change the alarm clock/appointment
reminder feature for any station. Three alarms may be set for each station and each alarm
may be defined as a one-time or TODAY alarm, or as a DAILY alarm. The TODAY alarm
is automatically cancelled after it rings, while the DAILY alarm rings every day at the same
time. Alarm numbers are 1, 2 and 3. In the case of Station Pair assignments (MMC 740) the
alarm only rings the station that is programmed and does not ring the paired station.
No
Type
Description
0
NOTSET
No alarm
1
TODAY
Alarm once only
2
DAILY
Alarm daily at set time
DEFAULT DATA
ALARMS ARE NOTSET
ACTION DISPLAY
1. Press Transfer button and enter 112.
Display shows:
[201] ALM CLK(1)
HHMM:�NOTSET
2. Dial station number (e.g., 205)
OR
[205] ALM CLK(1)
HHMM:�NOTSET
Press Volume button to select station and
press Right Soft button.
3. Dial 1~3 to select alarm (e.g., 1)
OR
[205] ALM CLK(1)
HHMM:�NOTSET
Press Volume button to select alarm and
press Right Soft button.
4. Enter alarm time in 24-hour clock format.
(e.g., 1300 for 1pm)
[205] ALM CLK(1)
HHMM:1300�NOTSET
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
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2-25
5. Dial entry from above list for alarm type (e.g., 2)
OR
[205] ALM CLK(1)
HHMM:1300�DAILY
Press Volume button to select alarm type and press
Right Soft button to move cursor and return to
step 2.
6. Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 116
ALARM AND MESSAGE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-26
[113] VIEW MEMO NUMBER
Used to enter memos (up to 13 characters) on a station. Up to three memos can be entered,
depending on your system. MMC 116 (Alarm and Message) can be programmed to remind
the keyset user to read the memo(s).
ENTER CHARACTERS
Refer to ‘ENTER CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1. Press Transfer button and enter 113.
Display shows:
[201] VIEW MEMO
1:
2. Dial the keyset number (e.g., 205)
OR
[205] VIEW MEMO
1:
Press VOLUME keys to select station and
press RIGHT soft key to move cursor
3. Dial memo number (1–3)
OR
[205] VIEW MEMO
1:_
Press VOLUME keys to select and press RIGHT soft
key to move cursor
4. Enter memo via dial keypad.
[205] VIEW MEMO
1:CALL TOM
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-27
[114] PHONE VOLUME
Allows the station user or system administrator to set the ring volume, off-hook ring vol-
ume, handset receive volume, speaker volume, background music volume and page volume
for any or all phones.
No
Type
Description
0
RING VOLUME
This is the volume setting for the phone ringer. There are eight volume
levels: level 1 is the lowest and level 8 the highest.
1
OFF-RING VOL
This is the volume of the alert tone that tells you there is a call camped
on to your phone. There are eight volume levels: level 1 is the lowest
and level 8 the highest.
2
HANDSET VOL
This is the volume setting for conversations on the handset receiver.
There are eight volume levels: level 1 is the lowest and level 8 the
highest.
3
SPEAKER VOL
This is the receive volume setting for conversations on the speaker
phone of a phone. There are 16 volume levels: level 1 is the lowest
and level 16 the highest.
4
BGM VOLUME
This is the volume you will hear background music over the phone
speaker at when your phone is idle and BGM is turned on. There are
16 volume levels: level 1 is the lowest and level 16 the highest.
5
PAGE VOLUME
This is the volume you will hear internal page over the phone speaker
when your phone is idle and BGM is turned on. There are 16 volume
levels: level 1 is the lowest and level 16 the highest.
DEFAULT DATA
RING VOLUME: 4
OFF-HOOK RING VOLUME: 4
HANDSET VOLUME: 4
SPEAKER VOLUME: 13
BGM VOLUME: 13
PAGE VOLUME: 13
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-28
ACTION DISPLAY
1. Press Transfer button and enter 114.
Display shows:
[201] STN VOLUME
RING VOLUME :4
2. Dial phone number (e.g., 205)
[205] STN VOLUME
RING VOLUME :4
3. Dial volume type (e.g. 3)
OR
[205] STN VOLUME
SPEAKER VOL :13
Press Volume button to select volume type and press
RIGHT soft key to move cursor
4. Press Volume button to select volume. (You will hear
a brief tone for the volume you select)
[205] STN VOLUME
SPEAKER VOL :08
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 111
PHONE RING TONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-29
[115] SET PROGRAMMED MESSAGE
Allows the system administrator to set a programmed message at any or all display phones.
There are 20 messages (01-20) available. The last five message can be modified by each
phone user.
CONDITIONS
These messages are as set up in MMC 715, PROGRAMMED STATION MESSAGE.
DEFAULT DATA
NO MESSAGES SELECTED
ACTION DISPLAY
1. Press Transfer button and enter 115.
Display shows:
[201] PGMMSG(00)
CANCEL PGM MSG
2. Dial station number (e.g., 205)
OR
[205] PGMMSG(00)
CANCEL PGM MSG
Press Volume button to select station and
press Right Soft button to move cursor.
OR
Select all stations.
[ALL] PGMMSG(??)
3. Dial message number (e.g., 05)
OR
[205] PGMMSG(05)
PAGE ME
Press Volume button to select message and
press Right Soft button to return to step 2.
OR
Dial 00 to cancel an existing message
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 715
PROGRAMMED STATION MESSAGE
MMC 722
STATION KEY PROGRAMMING
MMC 723
SYSTEM KEY PROGRAMMING
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-30
[116] ALARM AND MESSAGE
Allows the system administrator or technician to set or change the alarm clock/appointment
reminder feature for any station. Three alarms may be set for each station and each alarm
may be defined as a one-time or TODAY alarm, or as a DAILY alarm.
The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings
every day at the same time. It is also possible to set a message to display when the alarm is
sounded.
No
Type
Description
0
NOTSET
No alarm
1
TODAY
Alarm once only
2
DAILY
Alarm daily at set time
ENTERING CHARACTERS
Refer to ENTERING CHARACTERS in MMC 104, STATION NAME.
DEFAULT DATA
ALARMS ARE NOTSET
ACTION DISPLAY
1. Press Transfer button and enter 116.
Display shows:
[201] ALM REM(1)
HHMM:�NOTSET
2. Dial station number (e.g., 205)
OR
[205] ALM REM(1)
HHMM:�NOTSET
Press Volume button to select station and
press Right Soft button to move cursor.
OR
Select all stations.
[ALL] ALM REM(1)
HHMM:�NOTSET
3. Dial 1~3 to select alarm (e.g., 2)
OR
[205] ALM REM(2)
HHMM:�NOTSET
Press Volume button to select alarm and press
Right Soft button to move cursor.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
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2-31
4. Enter alarm time in 24-hour clock format.
(e.g., 1300 for 1pm)
[205] ALM REM(2)
HHMM:1300�NOTSET
Display will automatically advance to step 5.
5. Dial valid entry from above list for alarm type.
(e.g., 2)
[205] ALM REM
HHMM:1300�DAILY
OR
Press Volume button to select alarm type and
press Right Soft button to move cursor.
6. Enter message and press Right Soft button to return to
step 2.
[205] ALM REM
Meeting
7. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 112
ALARM REMINDER CLOCK
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-32
[117] EDIT TEXT MESSAGE
Allows the system administrator or technician to set or change text messages for any sta-
tion. One station can use up to 10 text messages.
CONDITIONS
Only stations allowed to use text messages in MMC 611 can be selected here. Large LCD
phones are automatically allowed.
ENTERING CHARACTERS
Refer to ENTERING CHARACTERS in MMC 104, STATION NAME.
DEFAULT DATA
BLANK MESSAGE
ACTION DISPLAY
1. Press Transfer button and enter 117.
Display shows:
[201] TXTMSG(01)
Blank Message
2. Dial station number (e.g., 205)
OR
[205] TXTMSG(01)
Blank Message
Press Volume button to select station and press
Right Soft button to move cursor.
3. Dial 01~10 to select message.
OR
[205] TXTMSG(02)
Blank Message
Press Volume button to select message and press
Right Soft button to move cursor.
4. Enter message and press Right Soft button to return to
step 3.
[205] TXTMSG(02)
SAME TIME
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 611
ALLOW TEXT MESSAGING
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-33
[118] CONFERENCE GROUP
Allows the system administrator or technician to set conference groups for any station. A
station is allowed up to five conference groups, and each group can include 4 members
(excluding the station itself). Names can be allocated to groups.
Conference members can be other stations, station groups, and external telephone numbers
(which must include the outgoing access code).
CONDITIONS
Only stations set to use conference groups in MMC 612 can be selected here. Large LCD
phones are automatically set to use conference groups.
ENTERING CONFERENCE GROUP NAME
Refer to ENTERING CHARACTERS in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1. Press Transfer button and enter 118.
Display shows:
[201] GRP(1)NAME
2. Dial station number (e.g., 205)
OR
[205] GRP(1)NAME
Press Volume button to select station and press
Right Soft button to move cursor.
3. Dial 1~5 to select group.
OR
[205] GRP(1)NAME
Press Volume button to select group and press.
Right Soft button to move cursor.
4. Dial 0 to select name or dial 1~4 to select member.
OR
[205] GRP(1)MBR1
NONE
Press Volume button to select name or member
and press Right Soft button to move cursor.
OR
Press Left Soft button to return to step 3.
5. Enter conference member dial number and
press Right Soft button to return to step 4.
[205] GRP(1)MBR1
9-2794296
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-34
6. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 612
ALLOW GROUP CONFERENCE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-35
[119] CALLER ID DISPLAY
Allows the technician to set the individual station display preference on a per-station basis.
Caller ID or CLI can be selected to either show the name, number first, or no display de-
pending on the type of call. Caller ID or CLI displays have the following options:
No
Type
Description
0
NO DISPLAY
No Caller ID or CLIP data will be displayed.
1
NUMBER FIRST
The Caller ID or CLIP number received from the Central Office
will be displayed first.
2
NAME FIRST
The Caller ID or CLIP name received will be displayed first.
In the case of CLIP the number must be programmed in the
CLIP translation table(MMC 728). CLIP does not provide
names.
DEFAULT DATA
NUMBER FIRST
ACTION DISPLAY
1. Press Transfer button and enter 119.
Display shows first station:
[201] CID DISP
NUMBER FIRST
2. Enter station number (e.g., 205)
OR
[205] CID DISP
NUMBER FIRST
Press Volume button to select station and press Right
Soft button
OR
Select all stations
[ALL] CID DISP
NUMBER FIRST
3. Dial display option 0, 1 or 2 (e.g., 2)
OR
[205] CID DISP
NAME FIRST
Press Volume button to select option and press
Right or Left Soft button to return to step 2.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 312
ALLOW CALLER ID
MMC 608
ASSIGN REVIEW BLOCK
MMC 728
CID TRANSLATION TABLE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-36
[120] LARGE LCD OPTIONS
Allows the system administrator to set any of the following options for large LCD phones.
No
Option
Description
0
IDLE DISPLAY
Sets whether to display ‘CALENDAR’ or ‘INFORMATION’ on LCD
when idle
1
DS KEY DISPLAY
Sets whether to display extension numbers or names for ‘DS’
keys on LCD
2
DIAL MODE
Sets dial mode to ENBLOCK or OVERLAP
3
CONV DISP
SOFT MENU FIRST
If selected, features assigned to keys are displayed when
SCREEN key is pressed while on a call.
AOM KEY FIRST
If selected, extensions assigned to keys are displayed when
SCREEN key is pressed while on a call.
4
CALENDAR
Sets whether to display PREVIOUS screen or CALENDAR
screen on LCD when idle
5
AOM CURSOR
Sets cursor position on AOM menu screen (01~99, PREV POSI-
TION)
DEFAULT DATA
IDLE DISPLAY: CALENDAR
DS KEY DISPLAY: TEL NUMBER
DIAL MODE: ENBLOCK
ACTION DISPLAY
1. Press Transfer button and enter 120.
Display shows:
[201] IDLE DISP
CALENDER
2. Enter station number (e.g., 203)
OR
[203] IDLE DISP
CALENDER
Press Volume button to scroll through stations and
press Right Soft button to select a station.
OR
Select all stations and press the Right Soft button.
[ALL] IDLE DISP
CALENDER
3. Dial the option number from above list (e.g., 1)
OR
[203] DS KEY DSP
TEL NUMBER
Press Volume button to select the option and
press Right Soft button to move the cursor.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-37
4. Press Volume button to select display type and press Right
Soft button.
[203] DS KEY DSP
EXT NAME
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 719 IDLE DISPLAY
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-38
[121] PHONE LANGUAGE
Allows the system administrator to assign an LCD display based on the user’s own lan-
guage.
No
Language
00
ENGLISH
01
GERMAN
02
PORTUGAL
03
NORSK
04
DANISH
05
DUTCH
06
ITALY
07
SPANISH
08
SWEDISH
09
SPANISH/USA
10
FRENCH/CANADA
DEFAULT DATA
ENGLISH
ACTION DISPLAY
1. Press Transfer button and enter 121.
Display shows:
[201] LANGUAGE
ENGLISH
2. Dial station number (e.g., 205)
OR
[205] LANGUAGE
ENGLISH
Press Volume button to select station and use
Right Soft button to move cursor.
OR
Select all stations.
[ALL] LANGUAGE
?
3. Dial 00~10 for language required.
OR
[205] LANGUAGE
GERMAN
Press Volume button to make selection and
press Right Soft button.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-39
[122] NEWS DISPLAY SPEED
Used to set the Smart News display speed between 0300 mS (fastest) and 1 sec (slowest).
This timer is related to the Smart News PC Application Package.
DEFAULT DATA
03 (0300 mS)
ACTION DISPLAY
1. Press Transfer button and enter 122.
Display shows first station:
[201] CALL SPEED
03�
2. Enter station number (e.g., 205)
OR
[205] CALL SPEED
03�
Press Volume button to scroll through stations
and press Right Soft button to select a station.
OR
Select all stations
3. Dial speed option (03~10)
[205] CALL SPEED
03�04
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-40
[125] EXECUTIVE STATE
Allows the system administrator or technician to set an executive station’s options, as fol-
lows.
No
Option
Description
0
EXEC STATE
When working with EASYSET, the state of the executive station can
be displayed (e.g. IN A MEETING)
1
STATE(IN)
If EXEC STATE set to OTHERS(IN), EASYSET displays this message.
2
STATE(OUT)
If EXEC STATE set to OTHERS(OUT), EASYSET displays this mes-
sage.
3
ANSWER MODE
Set answer mode for executive/secretary calling: Ring, Auto Answer,
Voice Announce. (Refer to MMC 103 for a description of answer
modes.)
ENTER CHARACTERS
Refer to ‘ENTER CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1. Press Transfer button and enter 125.
Display shows:
[201] EXEC STATE
IN THE ROOM
2. Dial executive station number (e.g., 205)
OR
[205] EXEC STATE
IN THE ROOM
Press Volume button to select station and press
Right Soft button to move cursor.
3. Dial 0~3 to select option (see table above).
OR
[205] EXEC STATE
IN THE ROOM
Press Volume button to make selection and
press Right Soft button.
4. Dial 0~9 to select state (e.g. IN A MEETING)
OR
[205] EXEC STATE
IN A MEETING
Press Volume button to make selection and
press Right Soft button.
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-41
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-42
[200] OPEN CUSTOMER PROGRAMMING
Used to open (enable) and close (disable) customer-level programming. If programming is
not opened and an attempt is made to access a system MMC, the error message [NOT
PERMIT] will be displayed. A four digits passcode is required to access this MMC. Each
digit can be 0-9. When opened, this MMC enables access to all MMCs allowed in MMC
802, Customer Access MMC Number.
No
Mode
Description
0
DISABLE
Open (enable) customer-level programming
1
ENABLE
Close (disable) customer-level programming
DEFAULT DATA
DISABLE
ACTION DISPLAY
1.
Press Transfer button and enter 200.
Display shows:
ENABLE CUS.PROG.
PASSCODE:
2. Enter passcode.
ENABLE CUS.PROG.
PASSCODE:
Correct code shows.
ENABLE CUS.PROG.
DISABLE
Incorrect code shows.
ENABLE CUS.PROG.
PASSCODE ERROR
3. Press Volume button arrow key to select ENABLE
or DISABLE and press Right Soft button.
ENABLE CUS.PROG.
ENABLE
OR
Dial 1 for ENABLE or 0 for DISABLE.
4. Press Speaker button to advance MMC entry level
and press Volume button to select MMC.
201:CUS.PASSCODE
SELECT PROG. ID
OR
Enter MMC number and press Right Soft button
to enter MMC.
5. Press Transfer button to exit.
RELATED ITEMS
MMC 201
CHANGE CUSTOMER PASSCODE
MMC 501
SYSTEM-WIDE TIMERS
MMC 802
CUSTOMER ACCESS MMC NUMBER
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-43
[201] CHANGE CUSTOMER PASSCODE
Used to change the passcode allowing access to MMC 200, Open Customer Programming,
from its current value.
CONDITIONS
�
The passcode is four digits long. Each digit can be 0-9.
�
The current (old) passcode is required for this MMC.
DEFAULT DATA
PASSCODE: 1234
ACTION DISPLAY
1. Press Transfer button and enter 201.
CUST. PASSCODE
NEW CODE:_
2. Enter new passcode via dial keypad.
(maximum four digits)
CUST. PASSCODE
NEW CODE:****
3. Verify new passcode via dial keypad.
CUST. PASSCODE
VERIFY :****
Passcode verified (go to step 4)
OR
CUST. PASSCODE
VERIFY :SUCCESS
Passcode failure (return to step 2)
CUST. PASSCODE
VERIFY :FAILURE
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 200
OPEN CUSTOMER PROGRAMMING
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-44
[202] CHANGE FEATURE PASSCODE
Used to change the passcodes for the following features.
No
Feature
Description
0
RING PLAN
The passcode required to place the system in different ring plans (RP)
or change the ring time override (RTO).
1
DISA ALARM
The passcode required to clear a DISA ALARM generated when the
number of DISA attempts are exceeded.
2
ALARM CLR
The passcode required to clear an ALARM generated by the disconnec-
tion of BI-PMS SIO. (Hotel Application only).
5
DELETE
This passcode is used to allow items to be deleted from a room bill.
(Hotel Application only).
6
WLAN REGST
The passcode required to register a WIP phone.
CONDITIONS
�
The passcode is four digits long. Each digit can be 0~9.
�
The current passcode is required for this MMC.
DEFAULT DATA
RING PLAN: 0000
DISA ALARM: 5678
ALARM CLR: 8765
DECT REGST: 4321
DELETE: 9999
WLAN REGST: 0000
ACTION DISPLAY
1. Press Transfer button and enter 202.
Display shows:
CHANGE PASSCODE
RING PLAN :0000
2. Press Volume button to make selection and press
Right Soft button to move cursor to passcode entry.
CHANGE PASSCODE
AA RECORD :4321
3. Enter new passcode via digits from dial keypad.
CHANGE PASSCODE
AA RECORD :9999
Press Right Soft button to return to step 2.
Continue to change other passcodes.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-45
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 410
ASSIGN DISA TRUNK
MMC 507
ASSIGN RING PLAN TIME
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-46
[203] ASSIGN UA DEVICE
Assigns ringing device to be accessed when a Universal Answer (UA) key is pressed or the
UA pickup code is dialled. UA assignment is made in MMC 601, Assign Station Group, for
a group and then the group is entered here. The device type is automatically determined by
the directory number (DN) entered.
Only one of the above options can be selected. If the ability to ring more than one
item (e.g., all four external page zones) is required, a station group containing all
four zone codes must be created.
Ringing Device
Description
NONE (NO UA)
No phone number
STATION
Station number
STN GROUP
Station group number
RING PAGE
External speaker phone number
COMMON BELL
Common bell phone number
DEFAULT DATA
NONE
ACTION DISPLAY
1. Press Transfer button and enter 203.
Display shows current assignment:
ASSIGN UA PORT
NONE-NO UA
2. Dial DN of UA device (e.g., 205)
OR
ASSIGN UA PORT
205 -STATION
Use Volume buttons to scroll through
available devices.
3. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 204
COMMON BELL CONTROL
MMC 601
ASSIGN STATION GROUP
MMC 605
ASSIGN EXTERNAL PAGE ZONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-47
[204] COMMON BELL CONTROL
Determines whether the common bell relay contacts have an interrupted or continuous clo-
sure when activated. If interrupted is chosen, the relay follows an internal Trunk Line ring
pattern of one second closed followed by three seconds open.
CONDITIONS
�
When the common bell is not used for night time ring, the common bell must be set to
a station group so that all stations in the group ring.
DEFAULT DATA
CONTINUOUS
ACTION DISPLAY
1. Press Transfer button and enter 204.
Display shows current setting:
[3801]COM. BELL
CONTINUOUS
2. Dial common bell number.
OR
[3801]COM. BELL
CONTINUOUS
Press Volume button to make selection of common
bell numbers and press Right Soft button to advance
cursor.
3. Dial 0 for continuous or 1 for interrupted operation.
OR
[3802]COM. BELL
INTERRUPTED
Use Volume button to scroll through options and
press Right Soft button to return to step 2.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 203
ASSIGN UA DEVICE
MMC 601
ASSIGN STATION GROUP
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-48
[205] ASSIGN LOUD BELL
Designates the station that controls the loud bell ring output of a MIS card. (Each MIS card
provides one loud bell port.) The loud bell will follow the ring cadence of the designated
station.
CONDITIONS
Only a station can be assigned to control the loud bell, not a station group.
DEFAULT DATA
UNASSIGNED
ACTION DISPLAY
1. Press Transfer button and enter 205.
Display shows current setting.
[3901]LOUD BELL
RING PAIR:NONE
2. Dial loud bell number (e.g., 3902)
OR
[3902]LOUD BELL
RING PAIR:NONE
Use Volume button to scroll through loud bell num-
bers and press Right Soft button to move the cursor.
3. Enter station number (e.g., 201)
OR
[3902]LOUD BELL
RING PAIR:201
Press Volume button to make selection and
press Right Soft button to return to step 2.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-49
[206] BARGE-IN TYPE
Sets the type of barge-in that is permitted.
No
Type
Description
0
NO BARGE-IN
Barge-in feature is unavailable regardless of a station’s barge-in
status.
1
WITH TONE
Barge-in will have an intrusion tone and display at the station
barged-in on.
2
WITHOUT TONE
Barge-in is allowed. There is no barge-in tone or display at the
station barged-in on and the barging-in station will be muted.
DEFAULT DATA
NO BARGE-IN
ACTION DISPLAY
1. Press Transfer button and enter 206.
Display shows:
BARGE IN TYPE
NO BARGE IN
2. Dial 0-2 to select barge-in type (e.g., 2)
OR
BARGE IN TYPE
WITHOUT TONE
Press Volume button to select barge-in type and
press Right Soft button.
3. Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 301
ASSIGN STATION COS
MMC 701
ASSIGN COS CONTENTS
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-50
[207] ASSIGN VM/AA PORT
Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits
designated in MMC 726 (VM/AA Options) and also receive a true disconnect signal on
completion of a call. Only SLI cards, not keyset daughterboards, support disconnect signal.
Do not make VMAA ports data; this will return them to a single line port and stop voice
mail integration. VMAA ports have the equivalent of data protect written in the program
and are protected against tones.
This MMC is not used to assign voice mail card ports. Voice mail card ports are
assigned as voice mail ports automatically when the system detects an SVM-400
or SVMi-20 card.
DEFAULT DATA
NORMAL PORT
ACTION DISPLAY
1. Press Transfer button and enter 207.
[209] VMAA PORT
NORMAL PORT
Display shows:
2. Dial station number (e.g., 205)
OR
[205] VMAA PORT
NORMAL PORT
Press Volume button to select station and press
Right Soft button to move cursor.
3. Dial 1 or 0 to select port type.
(1:VMAA, 0:NORMAL)
[205] VMAA PORT
VMAA PORT
OR
Press Volume button to select type and press
Right Soft button.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 726
VM/AA OPTIONS
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-51
[208] ASSIGN RING TYPE
Allows programming of single lines to have ICM ringing, Trunk Line ringing and data se-
cure. With the many types of external ringing devices, all configurations can be met. All
devices will also have a positive disconnect signal. Do not make VM/AA ports data; this
will return them to a single line port and stop voice mail integration.
No
Type
Description
0
ICM RING
Follows normal SLI ring cadence.
1
CO RING
Follows Trunk line ring cadence.
2
DATA RING
Follows Trunk line ring cadence and does not support off-hook ring.
DEFAULT DATA
ICM RING
ACTION DISPLAY
1. Press Transfer button and enter 208.
Display shows:
[209] RING TYPE
ICM RING
2. Dial station number (e.g., 205)
OR
[205] RING TYPE
ICM RING
Press Volume button to select station and press
Right Soft button to move cursor.
3. Dial 1, 2 or 0 to select port type (e.g., 2)
OR
[205] RING TYPE
DATA RING
Press Volume button to select type and press
Left or Right Soft button to return to step 2 above.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-52
[209] ASSIGN ADD-ON MODULE
Designates to which phone an add-on module (AOM) is assigned. There is no limit to the
number of AOMs that can be assigned in the system. A maximum of four AOMs can be as-
signed to a keyset.
CONDITIONS
An AOM cannot be designated as Master. If no AOM exists in the system, the ‘AOM NOT
EXIST’ message is displayed.
DEFAULT DATA
MASTER:NONE
ACTION DISPLAY
1. Press Transfer button and enter 209.
Display shows first AOM:
[301] AOM MASTER
MASTER:NONE
2. Dial AOM number.
OR
[301] AOM MASTER
MASTER:NONE
Use Volume button to scroll through AOM numbers
and use Soft buttons to move cursor.
3. Enter station number (e.g., 301)
OR
[301] AOM MASTER
MASTER:201
Use Volume button for selection of stations and
press Right Soft button to return to step 2.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-53
[210] CUSTOMER ON/OFF PER TENANT
Allows the system administrator to set system features on a per-tenant basis. Each system
option has a corresponding dialling number, as listed below. All options toggle ON/OFF.
No
Option
Default
Description
00
DISA PSWD
ON
When ON, a caller must enter extension number and DISA
password when they call a DISA trunk. When OFF, extension
number and DISA password are not required and the caller
has full access to all features allowed on this trunk.
01
LCR ENABLE
OFF
This option determines whether the system will or will not
route outgoing calls based on the information in the LCR
routing tables
03
PERI UCD RPT
OFF
Periodic UCD Information provider. Enables UCD Statistics
data on a per-UCD group basis to print out on the IO port
which has been set as PERI UCD in real time (every 3~99
seconds). This allows the information to be interfaced and
manipulated by an external package or third party provided
software.
04
CID CODE INS
OFF
When ON, the system will insert the country code when re-
ceiving CID information. This feature can use the CID display
callback feature.
05
DISA MOH
OFF
When ON, outside parties will hear trunk MOH instead of dial
tone from the time the system answers a DISA trunk until the
caller dials a digit.
06
TRANSFER
MOH
OFF
When ON, outside parties will hear trunk MOH instead of
ringback tone from the time a transfer is completed until the
call is answered by an internal party.
08
DID BSY ROUT
OFF
When ON, a DID call directed to a busy station will re-route
to the destination in MMC 406 for that trunk, if CW is set to
OFF in MMC 714. If the CW option is set to ON the call will
camp on. When OFF and the CW option is set to OFF, the
call will re-route to the operator.
09
ALARM MOH
ON
When ON, a station user answering an alarm ring will hear
station MOH instead of dial tone.
12
CONF TONE
OFF
When ON, provides conference tone. (Available in Australia
and Italy only.)
13
RECALL PIKUP
ON
When ON, a call recalling to a station can be picked up using
Direct Call Pickup, Pickup Group and My Group features.
This applies to held calls recalling and transferred calls re-
calling to a station.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-54
No
Option
Default
Description
14
ICM EXT FWD
OFF
When ON, call forward external is allowed when intercom calls
are placed to a station that has Call Forward External pro-
grammed and set.
16
DID ERR TONE
OFF
This option provides error tone when an invalid DID number
is received.
18
KTS DISC ALM
OFF
When ON, generates a system alarm when a phone discon-
nects or connects.
19
OFF HOOK ALM
OFF
When ON, generates a system alarm when a phone stays
off-hook longer than this timer.
20
SL SELF RING
OFF
When ON, generates ring of 10 seconds when a single line
phone dials itself and hangs up (self test).
21
SGR INC BUSY
OFF
When ON, generates busy tone when all station group
members are busy for a group call. This does not work for
station groups which have Unconditional Ring mode set.
24
TRANSFER
CANCEL
OFF
When OFF, a single line phone can handle 2 calls simulta-
neously using the hook-flash to toggle between them. When
ON, a single line phone can connect to the second call, but
pressing the hook-flash will not toggle between the two calls
it will disconnect the second call and reconnect the single
line phone to the first call.
26
RECALL DISC
OFF
When ON, the system disconnects a transferred call when it
recalls.
29
ARD TONE CHK
ON
When system detects CO BUSY TONE from Central Office,
it returns to auto redial state.
30
VPN ENABLE
OFF
When ON, VPN is enabled. (Australia only.)
31
IN TOLL CHK
OFF
When OFF, the system doesn’t toll restrict incoming calls.
32
ISDN
PROGCON
OFF
When ON, if an outgoing call receives PROGRESS mes-
sage from ISDN trunk, the call will connect without CON-
NECT message.
33
INCLUDE VAT
OFF
When ON, an “Inclusive VAT of” line is printed on Hotel in-
voices (Hotel Application).
36
DSS KEY DPU
OFF
When ON, pressing a DS key will pick up the call at a ringing
station
37
BEGN DGT DSP
OFF
When ON, and an outside call is made via speed dial or LNR
where more than 11 digits are dialled, then only the first 11
dialled digits are shown on the phone display.
38
ONE TCH
FACC
OFF
When OFF, phone users cannot use one-touch account
code (ACC) key.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-55
No
Option
Default
Description
39
SGR ALL OUT
OFF
When ON, the last remaining station group member can
leave a group.
40
CHAIN FWD
ON
If ON, an incoming call forwarded from a station to another
station may then be forwarded to the mailbox of the second
station, if the latter is set for ‘forward to voice mail’. If this
option is OFF, the call may only be forwarded to the mailbox
of the first station.
41
TRK MONITER
OFF
If ON, the system will monitor the trunk supervision signal-
ling. That is, if a disconnection signal is received from the
exchange, the call will be cleared and the extension will go
back on hook.
42
VOIP MFRALOC
OFF
If ON, this allocates a DTMF receiver for a VOIP tandem
caller breaking out on another trunk group.
43
NTWK
AUTOTMR
OFF
If OFF, the call timer in the phone display will not function if
the call is from a network connection (Q-SIG).
44
USE EURO
OFF
If ON, the unit of currency shown in call displays and on
SMDR reports will be Euros (€). (This will also display on
Hotel Application invoices.)
45
NO STAFF
COD
OFF
When ON, the steps verifying the staff code will be omitted in
Hotel operation.
46
PERI UCD SIO
OFF
When ON, the PERI UCD data will be sent to the SMDR IO
port.
47
AUTO
CLEANED
OFF
Normally, when a room is checked-out, the room status is
changed to NEED CLEAN. When the option is set to ON, the
room status will be changed to AVAILABLE instead. (Hotel
Application.)
48
REDIAL REVW
OFF
When ON, the CALL LOG review will appear when the Re-
dial or LNR button is pressed.
50
ISDN KEYFAC
OFF
If ON, allows Keypad Facility messages to be sent to the
exchange to invoke network features.
52
CHK SPV TRK
OFF
When ON, if trunks don’t have the supervision feature they
cannot make outgoing transfers or unsupervised confer-
ences.
53
PRE FWD
BUSY
OFF
When ON, and a call arrives at a busy station that is not set
for forward busy, if a preset no answer destination is avail-
able the call is re-routed to that destination.
54
ORG DIAL LOG
OFF
When ON, all dialled digits will be saved in the outgoing call
log for Large LCD phones. When OFF, invalid dialling such
as dialling of a non-existent station number will not be saved
in the outgoing call log for Large LCD phones.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-56
No
Option
Default
Description
55
TIE TRSF RCL
ON
When ON, and a trunk call transferred to the tie line is not
answered within the transfer recall time, the call is recalled to
the original transferring station.
56
VOIP REALRBT
OFF
When ON, the system will connect the real path of the outgo-
ing trunk to the incoming VoIP trunk user instead of providing
virtual ringback tone.
60
SMDR
AUT2ACC
OFF
When ON, the AUTHORIZATION CODE will be printed in
ACCOUNT field of SMDR.
64
IPNW REAL RB
OFF
When ON, the system will connect the real path of the outgo-
ing trunk to the VoIP networking trunk user instead of provid-
ing virtual ringback tone.
66
TRK AUTO
MOH
OFF
When ON, an incoming trunk call is connected to MOH
automatically after the DISA ANSWR timer (MMC 503) ex-
pires and the caller hears MOH. If the TRK AUTOMOH DISC
timer in MMC501 expires before the call is answered, it is
disconnected. (To use this feature, MMC 400 AUTO AN-
SWER option must set to ON.)
67
TRSF VT KEY
ON
When ON, works like the VT key when the user transfers the
call to Voice Mail using the TRSF key.
68
PAIR NO RING
OFF
When ON, if a paired phone is busy the call camps on and a
message waiting indication is set at the busy phone and
does not ring the free paired extension.
69
DISA NO ACT
OFF
When ON, a DISA call will go to the station assigned in MMC
406 after the DISA NO ACT timer expires.
70
ICM
AUTOHOLD
OFF
When ON, will allow internal calls to be put on hold auto-
matically when another call is taken.
DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY
ACTION DISPLAY
1. Press Transfer button and enter 210.
Display shows:
TEN. ON AND OFF
DISA PSWD :OFF
2. Dial option number (e.g., 00)
Press Right Soft button to move cursor.
TEN. ON AND OFF
DISA PSWD :OFF
3. Dial 1 for ON or 0 for OFF.
OR
TEN. ON AND OFF
DISA PSWD :ON
Press Volume button to make selection and
press Right Soft button.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-57
4. Repeat steps 2-3 for other options.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-58
[211] DOOR RING ASSIGNMENT
Designates which station or group of stations will ring when a door phone button is pressed.
If the ring plan destinations are not entered the default ring plan 1 is used. Available ring
plans are 1 to 6.
DEFAULT DATA
STATION GROUP: 500
ACTION DISPLAY
1. Press Transfer button and enter 211.
Display shows first door phone:
[229] DOOR RING
1:500 2:500
2. Dial door phone number (e.g., 230)
OR
[230] DOOR RING
1:500 2:500
Press Volume button to scroll through door phone
numbers and use the Right Soft button to move
cursor.
OR
Select All door ring.
[ALL] DOOR RING
1:500 2:500
3. Enter new ring plan number selection via dial
keypad.
[250] DOOR RING
1:301 2:500
OR
Press Volume button to make selection and press
Right Soft button.
4. Press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 601
ASSIGN STATION GROUP
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-59
[214] DISA ALARM RINGING STATION
Assigns the DISA alarm to ring at a specific phone. It is recommended that the person who
can clear the alarm also receives the notification.
CONDITIONS
�
A valid destination can be either a station group or an individual station.
�
The alarm ringing station or group will follow the ring plan time destination.
DEFAULT DATA
ALL RING PLANS: 500
ACTION DISPLAY
1. Press Transfer button and enter 214.
Display shows:
DISA ALARM RING
1:500 2:500
2. Enter valid destination number for ring plan.
(e.g., 217)
DISA ALARM RING
1:217 2:500
OR
Press Volume button to make selection and
press Right Soft button to advance cursor.
3. Enter valid destination number for another
ring plan (e.g., 249)
DISA ALARM RING
1:217 2:249
OR
Press Volume button to make selection.
4. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 202
CHANGE FEATURE PASSCODE
MMC 601 ASSIGN STATION GROUP
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-60
[217] TRAFFIC REPORT OPTION
This MMC is used to print a traffic report and select options. The traffic report can be
printed on demand, or every hour, or at a programmed time each day, or for up to three
separately-timed shifts. Automatic printing will always clear the totals.
When report MANUAL PRINT OUT is selected, the options are:
No
Option
Description
0
PRINT AND CLEAR
A report is printed and all totals are reset to 0.
1
PRINTOUT ONLY
A report is printed and all the totals are saved.
2
CANCEL PRINTOUT
Cancels printout.
When AUTO PRINT OPTN is selected, the options are:
No
Option
Description
0
AUTO PRINT OFF
Automatic print feature is disabled.
1
DAILY
A report is printed at a programmable time every day and all the
totals are reset to ‘0’
2
EVERY HOUR
A report will be printed every hour
3
THREE TIME
SHIFT
Up to three separate Start and End times may be programmed to
report traffic within different shifts. A report is printed at the end of
each End time and all totals are reset to ‘0’
When a report is printed, the totals represent call statistics accumulated from the date of the
last report stated as BEGINNING: D & T up to the date of this printout stated as ENDING
D & T.
If there are no trunks in a group, the trunk group report for that group will not print.
CONDITIONS
If this function is required in an OfficeServ 7200 system with an MCP card, you must con-
nect the LAN cable to the MCP card and be connected to a terminal supporting the TCP/IP
function.
DEFAULT DATA
AUTO PRINT OFF
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-61
ACTION DISPLAY
1. Press Transfer button and enter 217.
Display shows:
TRAFFIC REPORT
MANUAL PRINTOUT
2. Dial 0 for manual or 1 for automatic print.
OR
TRAFFIC REPORT
AUTO PRINT OPTN
Press Volume button to select and press Right
Soft button.
3. If AUTO selected, dial 0, 1, 2 or 3 for automatic
print option.
TRAFFIC REPORT
DAILY HHMM:2359
OR
Press Volume button to select option and press
Right Soft button.
4. Enter daily report time (HHMM)
TRAFFIC REPORT
DAILY HHMM:2200
5. Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to
next MMC.
RELATED ITEMS
MMC 829
LAN PRINTER PARAMETERS
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-62
[220] ISDN SERVICE TYPE
Assigns the ISDN service type of a single line telephone port. Service consists of BC
(Bearer Capability) and HLC (High Layer Capability).
No
Type
Description
BC
HLC
0
VOICE
Voice service
Speech
-
1
FAX 3
G3 FAX service
3.1 kHz Audio
FAX G2/G3
2
AUDIO 3.1
3.1 kHz Audio service
3.1 kHz Audio
None
3
MODEM
MODEM service
3.1 kHz Audio
Telephony
DEFAULT DATA
VOICE
ACTION DISPLAY
1. Press Transfer button and enter 220.
Display shows:
[209] ISDN SVC
VOICE
2. Enter the station number (e.g., 210)
OR
[210] ISDN SVC
VOICE
Press Volume button to select station and press
Right Soft button.
3. Select service type (0-3)
OR
[210] ISDN SVC
AUDIO 3.1
Press Volume button to select option and press
Right Soft button.
4. Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-63
[221] EXTENSION TYPE
This MMC assigns station ports for a specific use. Each phone can be designated as one of
five types (see table). These types can be changed by dialling the type number or by scroll-
ing through the types and pressing the Right Soft button to select the type.
No
Type
Description
0
NORMAL STATION
This is the default setting. The station will operate in the normal
manner associated with this type of station. Ports designated as
VMAA in MMC 207 must be designated as normal in this MMC.
1
GUEST SMOKING
When a station is designated as this type it will appear in room
status and check-in features as a smoking room.
2
GUEST NO SMOKING
When a station is designated as this type it will appear in room
status and check-in features as a non-smoking room.
3
MEETING ROOM
Stations designated as Meeting Rooms will have the same attrib-
utes as guest rooms with regard to cleaning and occupied status
but will not show up while scrolling through room status lists.
4
ADMINISTRATOR
Only stations designated as administrator stations can use Hotel
features (check in, etc.)
5
FAX STATION
When a station is designated as this type it can be assigned as a
‘pair’ station to a GUEST SMOKING ROOM or GUEST NO
SMOKING ROOM in MMC 222.
CONDITIONS
This MMC can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.
DEFAULT DATA
NORMAL STATION
ACTION DISPLAY
1. Press Transfer button and enter 221.
Display shows:
[201] PHONE USE
NORMAL STATION
2. Dial station number (e.g., 214)
OR
[214] PHONE USE
NORMAL STATION
Press Volume button to select station and press
Right Soft button to move cursor.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-64
3. Dial 0 - 5 to select station type.
OR
[214] PHONE USE
GUEST NO SMOKING
Press Volume button to select option and
press Right Soft button.
4. Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 813 HOTEL OPERATION
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-65
[222] FAX PAIR
Enables a guest room to have a normal phone line and fax line simultaneously. Only a
Guest No Smoking Room or Guest Smoking Room can be assigned a fax pair station
which is already assigned as a fax station in MMC 221.
DEFAULT DATA
NONE
CONDITIONS
This MMC can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.
ACTION DISPLAY
1. Press Transfer button and enter 222.
Display shows:
[201] FAX PAIR
NONE
2. Dial guest extension number (e.g. 205)
OR
[205] FAX PAIR
NONE
Press Volume button to select and press Right
Soft button.
3. Dial fax station number (e.g. 301)
OR
[205] FAX PAIR
301
Press Volume button to select and press Right
Soft button.
4. Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 221
EXTENSION TYPE
MMC 813
HOTEL OPERATION
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-66
[224] WAKE-UP ANNOUNCEMENT
This MMC is an enhanced Wake Up feature. The system will play a recorded message
when a Wake Up call is answered by the user. The Wake Up Announcement feature re-
quires an SVMi-20 card to be installed in the system. When a Wake Up call is answered,
the system will access the customized Wake Up message (1-48) recorded in the card. The
end user can record this message and also change it if desired. The Wake Up message will
have no default ROM message assigned to it; however, a ROM message(49-64) may also
be assigned as the Wake Up message if desired.
This MMC has three options.
No
Option
Description
0
AA GROUP
Determines which AA group will be connected when a Wake Up
call is answered. This destination can be any AA group.
1
MESSAGE NO
Determines which message will be played when a Wake Up call is
answered. This destination can be a custom recorded message
(1-48) or one of the pre-programmed messages (49-64).
2
GROUP BUSY
Determines which tone source will be connected when all AA group
members are busy. This destination can be NONE, TONE or external
music on hold.
If NONE is set then dial tone is connected; if TONE is set then hold tone
is connected.
CONDITIONS
NONE
DEFAULT DATA
AA GROUP: NONE
MESSAGE NO: NONE
GROUP BUSY: NONE
ACTION DISPLAY
1. Press Transfer button and enter 224.
Display shows:
WAKE-UP ANNOUNCE
AA GROUP :NONE
2. Dial 0, 1 or 2 for option select.
OR
WAKE-UP ANNOUNCE
AA GROUP :NONE
Press Volume button to select option and press
Right Soft button.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-67
3. Enter the AA group number.
OR
WAKE-UP ANNOUNCE
AA GROUP :520
Press Volume button to select and press Right
Soft button to return to step 2.
4. Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-68
[300] CUSTOMER ON/OFF PER STATION
Allows the following features to be enabled/disabled on a per-station basis.
No
Option
Default
Description
00
ACCESS DIAL
ON
Determines whether a user can select a trunk or trunk
group by dialling its directory number (DN). This selec-
tion should be turned off when using LCR.
01
MICROPHONE
ON
Allows phones to be used in speakerphone mode.
02
OFF-HOOK RING
ON
Will allow a short burst of ring tone to indicate another call.
03
SMDR PRINT
ON
When the station is set for no Trunk Line calls to and
from this station, the station will not print on SMDR.
This includes transferred calls or calls picked up from
hold or park.
04
TGR ADV.TONE
ON
When this feature is set to ON, a warning tone will be
heard each time LCR advances to the next route.
05
VMAA FORWARD
ON
This feature selects whether Trunk Line calls can be
forwarded to voice mail: ON, permits forward to voice
mail; OFF, no forward to voice mail.
07
NGT PASSCODE
ON
When ON, the steps verifying the ring plan passcode
will be added in Ring Plan change.
08
INTRCOM SMDR
OFF
When the station is set to OFF, the station will not print
intercom calls on SMDR.
09
FWD DELAY USE
OFF
When ON, calls will overflow to the Forward No Answer
destination when the Forward No Answer timer expires
even when the Forward No Answer feature is not acti-
vated at the called party extension.
11
FORWARD OVRD
OFF
When set to ON and the station calls another station
which has forwarding set, the call will not forward.
12
RECL TO OPER
OFF
When the station is set to ON, if the station transfers a
call and the destination doesn’t answer, the call will
recall to the operator instead of the station.
13
SLT LP OPEN
OFF
When ON, SLI port receives real disconnect signal in-
stead of busy or error tone. (VMAA or DATA ports al-
ways receive real disconnect signal.)
15
CID TO SLT
OFF
When a MIS card is installed and this option is set to
ON, the system will provide the CID signal to SLTs.
22
NO RCL FLASH
OFF
When the hook switch is flashed or the flash key is
pressed, a recall signal will not be sent to the system.
CHAPTER 2. MMC Programming
OfficServ 7200 Programming Guide
Samsung Business Communications
2-69
DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY
ACTION DISPLAY
1. Press Transfer button and enter 300.
Display shows:
[201] CUS.ON/OFF
ACCESS DIAL :ON
2. Dial station number (e.g., 205)
OR
[205] CUS.ON/OFF
ACCESS DIAL :ON
Press Volume button to select station.
OR
Select all stations and press Right Soft button to
move cursor.
[ALL] CUS.ON/OFF
ACCESS DIAL :ON
3. Press Volume button to select feature and
press Right Soft button to move cursor.
[ALL] CUS.ON/OFF
ACCESS DIAL :ON
4. Dial 1 for ON or 0 for OFF.
OR
[ALL] CUS.ON/OFF
ACCESS DIAL :OFF
Press Volume button to select and press
Right Soft button.
5. Press Left Soft button to return to step 2.
Press Right Soft button to return to step 1.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
LCR PROGRAMMING:
MMC 710
LCR DIGIT TABLE
MMC 711
LCR TIME TABLE
MMC 712
LCR ROUTE TABLE
