Teldat 3ge Installation Manual

Teldat-Dm 398-I Copyright© Version 9.2 Teldat S.A. Teldat S.A. Manual Teldat-3Ge Installation Manual 1

Teldat S.A. offers no warranty whatsoever for information contained in this manual. Teldat S.A. is not liable for any direct, indirect, collateral, consequential or any other damage connected to the deliv- ery, supply or use of this manual. Manual Teldat S.A. 2 Teldat-3Ge Installation Manual

Chapter 1 Installing the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1.1 Recycling and the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.2.1 If the Ethernet cable is POE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.2.2 If the Ethernet cable is not POE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2.3 Connecting the Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2.4 Data Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.3 Installing the SIM card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.4 Meaning of the LEDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 2 Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.2 Updating the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.3 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.3.1 LAN Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.3.2 ANT Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.3.3 Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.4 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.5 Translated Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Teldat S.A. Table of Contents Teldat-3Ge Installation Manual i

1.1 Introduction The Teldat-3Ge enabler (Teldat-3Ge ) is an external 3G interface that delivers 3G service to the current corporate network access infrastructure. This device is particularly suited for 3G installations where: • The radio signal coverage in the area is fairly poor. • It is impossible, or not convenient, to supply the current access router with an external 3G interface. Fig. 1: Teldat-3Ge : External aspect The Teldat-3Ge is the enterprise access point to the 3G network. This device provides a unique interface with the access router over the corporate Ethernet LAN infrastructure. This singular approach avoids deployment of expens- ive and bulky ultra-low-loss coaxial cables, needed to link the access router to an RF antenna (often located far from interior setups). The Teldat-3Ge is also an external interface and can be fully managed by the current access router, just as any point to point virtual interface. The support for POE 802.3af further simplifies Teldat-3Ge installation, since the device can be powered from the same Ethernet port used for communications with the current access routers. The following figure summarizes the Teldat-3Ge concept: Teldat S.A. 1 Installing the Router Teldat-3Ge Installation Manual 1

The Teldat-3Ge has two interfaces: the RF interface providing access to the 3G network, and an Ethernet port, which interfaces with the router over the LAN infrastructure. Figure 3 illustrates the basic connection schema: Fig. 3: The Teldat-3Ge connection diagram 1.1.1 Recycling and the Environment Please do not, under any circumstances, throw away any Teldat-3Ge with normal domestic waste. Ask your local town hall for information on how to correctly dispose of them in order to protect the environment against e-waste. Al- ways respect the current laws regarding waste material. Anyone found violating the environmental laws will be subject to fines and any additional steps established by law. All the packing materials (i.e. the cardboard box, plastic and any other packaging) together with the pieces making up the Teldat-3Ge , must be recycled complying with the current active laws regarding recycling materials. 1 Installing the Router Teldat S.A. 2 Teldat-3Ge Installation Manual

device reaches the end of its life, it must be taken to the official recycling/disposal centers where it must be disposed of in an environmentally responsible manner and separately from normal domestic waste. 1.2 Connections Caution BEFORE INSTALLING THE ROUTER, PLEASE READ THE FOLLOWING INSTRUCTIONS CARE- FULLY Workplace Conditions. Main Characteristics • Excessive cold and heat should be avoided, as should humidity and dust. • Avoid direct exposure to sunlight and any other heat sources. Do not place the device between papers, magazines or other items that could hinder natural air circulation. • Do not place the device near strong electromagnetic fields such as those produced by speakers, motors, etc. • Avoid knocks and/or strong vibrations during operation, storage and transport. Warning The electric current in power cables, telephone lines and communication cables is dangerous. To prevent electric shocks, before installing, handling or opening the equipment covers, con- nect and disconnect the cables following the steps set forth in the following section. 1.2.1 If the Ethernet cable is POE To Connect To Disconnect Check that the Ethernet cable is not connected to the device. Disconnect the Ethernet cable. Check that the power supply is not connected to the device Disconnect the power supply from the device. Check that the power supply is not connected to the main electricity supply. Disconnect the power supply from the main electricity supply. If you need redundant power, connect the power supply to the main electricity supply. If you need redundant power, connect the power supply to the device. Connect the Ethernet cable. Teldat S.A. 1 Installing the Router Teldat-3Ge Installation Manual 3

To Connect To Disconnect Check that the power supply is not connected to the device. Disconnect the power supply from the device. Check that the power supply is not connected to the main electricity supply. Disconnect the power supply from the main electricity supply. Connect the power supply to the main electricity supply. Connect the power supply to the device. 1.2.3 Connecting the Power Source 1.2.3.1 With External Power Supply Fig. 4: Connecting the power source The Teldat-3Ge can be powered by an external AC/DC power source through the Ethernet cable if it complies with the POE 802.3af standard. To connect the power supply to the device, please follow the steps set forth in If the Ethernet cable is POE on page 3 above. Warning All interconnected communication devices should be plugged to THE SAME GROUNDED POWER OUTLET, which should, at the same time, be of good quality (lower than 10 ohms). Whether the workplace is provided with an uninterrupted power supply system (UPS), regulated supply, or it is independent from the rest (such as lighting, etc.), it is highly recommended that all data devices should be connected to the same power source. This will avoid operating and premature aging problems of drivers and other components. 1 Installing the Router Teldat S.A. 4 Teldat-3Ge Installation Manual

Fig. 5: POE Injector: Aspect The Teldat-3Ge can be powered through the Ethernet cable, provided it complies with the POE 802.3af standard. To connect the Ethernet cable with the POE power to the router, please carry out the steps set forth in If the Ethernet cable is POE on page 3. Figure 6 shows how to connect the POE injector to the Teldat-3Ge . Fig. 6: Connecting the power with the POE injector 1.2.4 Data Connections The Teldat-3Ge has the following available connectors: 1.2.4.1 LAN Ethernet 10/100BaseT interface to connect to the local area network (LAN). This port is equipped with link status LEDs: a yellow LED indicates that the physical layer has been established and a green LED indicates frame recep- tion. Teldat S.A. 1 Installing the Router Teldat-3Ge Installation Manual 5

1.2.4.2 Connecting the Teldat-3Ge The Teldat-3Ge has one or two connectors for external SMA RF antennas, which improve the quality of the signal received and transmitted through the WWAN module. There are various cellular telephony technologies that use antenna diversity to improve the received signal (HSUPA, CDMA EV-DO, etc.). Two WWAN connectors can be incorporated for this. Scenario without diversity Figure 8 shows the location of the antenna connector on routers that don’t use antenna diversity. Fig. 8: Rear panel. Antenna connector for Wireless WAN (without diversity) Scenario with diversity Figure 9 shows the location of antenna connectors on routers that use antenna diversity. Fig. 9: Rear panel. Antenna connector for Wireless WAN (with diversity) In routers with two WWAN antenna connectors (Main and Aux), we recommend, as a general rule, installing both an- tennas. You must always ( mandatory) install the Main connector antenna. The Aux connector antenna is optional in some routers, depending on the technology used (e.g. Sierra Wireless HSUPA or Qisda H20 and H20D). However, in all cases we recommend installing an antenna in the Aux connector for diversity. In routers where the Aux antenna 1 Installing the Router Teldat S.A. 6 Teldat-3Ge Installation Manual

antenna, to obtain maximum performance from the router. Connecting with an extension cable When the Main and Aux antennas are not directly connected to the router, but are installed through extension cables, the minimum distance between the two must be 7 cms. Maximum recommended distance is 25 cms. For optimum performance, use the radio frequency accessories (antennas and cables) recommended by Teldat. If you use extension cables to connect the antennas to the Teldat-3Ge , they must be H155 coaxial cables. Figure 8 and Figure 9 show you how to install them. The following material is necessary for installation: the H155 coaxial cable, the RF antennas and the SMA connect- ors. Cable characteristics: Mechanical Specifications: Storage temperature: -40ºC to +80ºC Operating temperature: -40ºC to +80ºC Minimum curvature of radio: 35 mm Total weight: 38 g/m Electrical Specifications: • Impedance characteristic: 50 W • Loop resistance DC: £ 32 W /km • Internal resistance DC conductor : £ 15 W /km • External resistance DC conductor: £ 17 W /km • Capacitance: 82 pF/m • Broadcasting rate: 0.81 • Screen effectiveness 30-1000 MHz: ³ 75dB • Return losses 5-30 MHz: ³ 22 dB* 30-470 MHz: ³ 16 dB* • Attenuation: Attenuation at (MHz) Nominal (dB/100m) 5 3.0 50 6.5 100 9.3 230 14.2 300 16.3 400 19.0 470 20.7 860 28.5 1000 30.9 1350 36.4 1750 41.9 2050 45.8 As a further recommendation for this second section, when installing antennas using extension cables, if the anten- nas are anchored the anchorage should be carried out through the male SMA connector. Teldat S.A. 1 Installing the Router Teldat-3Ge Installation Manual 7

The orientation of the Teldat-3Ge and its location with respect to other wireless devices or radiation sources (such as communication devices, personal computers, etc.) can influence significantly the device’s performance. The Teldat-3Ge transmits and receives radio signals. Performance is also affected by environmental factors (such as the distance between the device and the base station), physical obstacles and other interferences due to radiofre- quencies (RF). To achieve the best coverage, follow these steps: • Whenever possible, place the Teldat-3Ge where there are no physical obstacles. Obstacles between the Teldat- 3Ge and the base station degrade the RF signal. Place the device above ground level and steer it towards the nearest base station. • The density of materials also affects the Teldat-3Ge . Place it away from any type of wall, metal screens, mirrors, etc. • Do not place the device near columns that may throw shadows and reduce the coverage area. • Keep the Teldat-3Ge away from metal pipes such as canals, air-conditioning, etc. • Please bear in mind that other wireless devices (such as telephones, microwaves, etc.) can temporarily interfere with the quality of the radio signal. • We do not recommend that you install antennas in racks containing communication devices, computers, etc. Use an extension cable and place the antenna outside. The following recommendations are applicable to all wireless devices: • Do not touch or move the antenna while the device is transmitting or receiving. • Do not handle any equipment that contains devices which radiate where the antenna is very close to, or touching, any exposed part of the body (particularly the face and eyes). • Do not install the device in areas where the atmosphere is potentially explosive. • Wireless devices can cause interferences with other devices. Do not use the device in areas where medical equip- ment is installed. • To ensure compliance with Directive R&TTE 1999/5/EC, the device must be at least 15 cm away from a person’s body when it is operating. 1.3 Installing the SIM card The Teldat-3Ge WWAN interface needs a SIM card to operate. The device is equipped with an external SIM card tray. Warning When inserting the SIM card, please protect yourself against electrostatic discharges (ESD). Do not touch the SIM card connector. Fig. 10: Rear Panel Procedure: • Place the device as shown in the above figure so you can see the tray slot. • Insert the SIM card by placing it on the tray. 1 Installing the Router Teldat S.A. 8 Teldat-3Ge Installation Manual

• Pull out the tray by pressing the yellow button (to the right of the slot). • If the tray already has a SIM card, remove it by pushing it up through the circular hole underneath the tray. • When placing the SIM, make sure the connectors are visible (these are normally a gold color). Also, make sure the tray connectors match the SIM connectors. • Gently push the tray back into the slot, making sure the SIM card remains on the tray. 1.4 Meaning of the LEDS Fig. 11: Front panel POWER Power-on indicator. This lights up when connected to the power. WWAN This indicates the WWAN module status and means the following: OFF: Error in the WWAN module. 3G communications are not possible. Check that the module is correctly connected. Check that the WWAN LED is lit up in red. BLINKING GREEN: The module hasn’t yet registered in the network. GREEN: The module has registered in the network. STATUS Device status: RED: Error in the WWAN module. 3G communications are not possible. Check that the module is correctly connected. Check that the WWAN LED is lit up. BLINKING RED: The WWAN module is operating correctly and the device has not yet obtained an IP address. Check the status of the Ethernet connector LEDs. The device must have an access route to the router. In Coverage Test mode (blinking more than 3 times per second) this indicates an invalid position. BLINKING YELLOW: The device has an IP address but still has not managed to establish the communication channel to the router. In Coverage Test mode (blinking more than 3 times per second) this indicates an acceptable position. GREEN: Communication has been established. The device is ready for normal operations. During startup, the application loads. BLINKING GREEN: There is traffic over the WWAN interface. In Coverage Test mode (blinking more than 3 times per second) this indicates an optimum position. Teldat S.A. 1 Installing the Router Teldat-3Ge Installation Manual 9

OFF: The device cannot startup, please contact the technical service. LAN LEFT LED YELLOW: There is a physical layer in the Ethernet. OFF: There is no physical layer. Check the Ethernet cable. LAN RIGHT LED BLINKING GREEN: Data is being received over the LAN. 1 Installing the Router Teldat S.A. 10 Teldat-3Ge Installation Manual

2.1 Troubleshooting The following table can help you solve problems when installing the device. If you cannot solve the problem, contact your dealer for more information. Symptom Solution None of the LEDs light up. Check the power supply to the device (power source, main power outlet, POE power configuration, etc.). The LAN LED never lights up in yellow. Check the Ethernet cable and the connection to the network. The STATUS LED is on steady red. Get your technical service to check the WWAN module location or change it. The WWAN LED is off. Get your technical service to check the WWAN module location or change it. The STATUS LED is blinking in red and the LAN LED is blinking in green. Check your router’s DHCP configuration. The STATUS LED is blinking in yellow. Check your router’s PPPoE or L2TP configuration. The STATUS LED is green, however there is no access to the network. Check that the SIM card has been inserted correctly. Check that the SIM card PIN is correct. Check the status of the WWAN LED. The WWAN LED is blinking in green. Check that the SIM card has been inserted correctly. Check that the PIN is correct. Check that you have configured the correct parameters to register correctly on the network. The router doesn’t start up due to a configuration error or you wish to restore the factory set- tings. To restore the factory settings, you need to carry out the following procedure three consecutive times. Press the reset button while the STATUS LED remains lit up in red at the begin- ning of router start up. 2.2 Updating the software The Teldat-3Ge can be updated to newer versions. Please contact your dealer for further details on new versions. The firmware upgrade is carried out through a conventional TFTP file transfer. You will need a TFTP server where the Teldat-3Ge can download its firmware image. This server can actually be hosted in the current access router. Both the firmware image and the TFTP server IP address are configured in the Teldat-3Ge on startup during DHCP negotiation. 2.3 Connectors 2.3.1 LAN Connector 10/100-BASET automatic detection Half/full duplex automatic negotiation Teldat S.A. 2 Appendices Teldat-3Ge Installation Manual 11

Ethernet V2 / IEEE 802.3 2 status and activity LEDs RJ45 LAN RJ45 PIN LAN 1 2 3 4 5 6 7 8 Tx+(input)/POE+ Tx-(input)/POE+ Rx+(output)/POE- POE+ POE+ Rx-(output)/POE- POE- POE- 2.3.2 ANT Connector PIN ANT Internal External RF in/out GND 2.3.3 Power Connector PIN ANT Internal External POSITIVE NEGATIVE 2.4 Technical Specifications Hardware Architecture PROCESSORS Coldfire MCF5328 MEMORY 32 Mbytes in RAM. STORAGE UNIT FLASH Memory (8 Mbytes). LAN Interface PROTOCOLS Ethernet (802.3). SPEED 10/100 Mbps (10/100BaseT) 2 Appendices Teldat S.A. 12 Teldat-3Ge Installation Manual

RF Interface STANDARDS Please see the manual on plugin cards/modules SPEED Please see the manual on plugin cards/modules CONNECTOR Please see the manual on plugin cards/modules Power supply INPUT VOLTAGE +12V DC. INPUT CURRENT 1200 mA JACK 5.5 mm INTERNAL PIN 2.5 mm External power source INPUT VOLTAGE 100-240V AC INPUT CURRENT 600 mA INPUT FREQUENCY 50-60 Hz Dimensions and weight TYPE Desktop or attached to wall LENGTH x WIDTH x HEIGHT 142 x 160 x 30 mm. WEIGHT 450 g. Environmental Specifications TEMPERATURE NORMAL OPERATING: -20 ºC to 65 ºC RESTRICTED OPERATING: -30 ºC to 75 ºC STORED: -40 ºC to 85 ºC RELATIVE HUMIDITY ON: 5 % to 85 % Others MTBF > 200.000 hours Teldat S.A. 2 Appendices Teldat-3Ge Installation Manual 13

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