Tektronix RFM3UP Instructions Manual

or suppliers, and are protected by national copyright laws and international treaty provisions. Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material. Specifications and price change privileges reserved. TEKTRONIX and TEK are registered trademarks of Tektronix, Inc. Contacting Tektronix Tektronix, Inc. 14200 SW Karl Braun Drive P.O. Box 500 Beaverton, OR 97077 USA For product information, sales, service, and technical support: In North America, call 1-800-833-9200. Worldwide, visit www.tektronix.com to find contacts in your area.

into an existing RFM300 DTV Monitor. The RFM3UP upgrade kit contains a license upgrade certificate that allows you to enable the new options on the monitor. The RFM300 is supplied with an 8VSB interface card as a standard accessory. No hardware options are available. The following table lists the RFM300 upgrades that are supported by this document. Table 1: Supported software upgrades Product Option Description RFM3UP DIAG Software upgrade to add the following software features: – Triggered recording capability up to 160 MB – Template testing (for user-defined service plan testing) – In-depth PCR analysis with graphical result views – Bit rate testing functionality – Service logging – RF Polling functionality Supported Products The following product is supported by this upgrade kit: RFM300 DTV Monitor RFM3UP Upgrade Instructions 1

To perform a software option upgrade, you must use a PC to access the RUI (Remote User Interface) of the DTV monitor. The PC and the monitor must be connected to the same Ethernet network. The following table lists the system requirements for the RFM300 DTV monitor. Table 2: PC system requirements Characteristic Description Minimum specification 1.2 GHz Intel Pentium Processor (Preferred: 2 GHz) Operating system Microsoft Windows 2000, Windows XP, and Windows Vista (Recommended: Windows XP Pro) Disk space 2 GB free disk space Ethernet 10/100-base T Installed software Microsoft Internet Explorer, Version 7.0 minimum; Sun Java Runtime Environment Version 6 Update 10 minimum (1.6.0_10 or later) RAM 1 GB CD-ROM drive 8x Display 1024 x 768 pixel video monitor with 16 bit (65000) available colors Kit Parts List The following table lists the parts supplied with each of the upgrade kits. Table 3: RFM300-DIAG upgrade kit parts list Quantity Part number Description 1 EA 063-4135-xx MTM400A, RFM300, and IPM400A DTV Monitor Documentation CD 1 EA 063-4136-xx MTM400A, RFM300, and IPM400A Software Application CD 1 EA NA Option key document for a specified RFM300 DTV monitor 1 EA NA Product Upgrade identification sticker 1 EA 075-0993-01 RFM3UP Upgrades Instructions (This document) 2 RFM3UP Upgrade Instructions

Software Option Upgrade The RFM3UP option upgrade requires that you apply a new option key to enable the new options. Option Keys Option keys are a unique string of alphanumeric characters of the form nnnnn-nnnnn-nnnnn-nnnnn. A single option key can enable one or more software options. Each option key is unique and is generated for a specific RFM300 monitor using the serial number and MAC address of that monitor. An option key that is generated for one monitor will not work when applied to another monitor. The serial number identifies a specific DTV monitor. The MAC address identifies the Transport Stream Processor board that is installed in the monitor. If there is a hardware failure and the Transport Stream Processor board is replaced, a new option key will need to be issued because the monitor will then have a different MAC address. The MAC address is printed on the label on the top cover of the monitor and above the network port on the rear panel. This kit includes both a document and a sticker with the new option key for your monitor. Apply the sticker to the top cover of the monitor after you verify the upgrade. CAUTION. To avoid losing your software options, do not misplace the option key document or sticker that was included with this upgrade kit. If the battery-backed RAM in your DTV monitor is reset, you must reapply the option key to reenable any software options that were purchased for your monitor. RFM3UP Upgrade Instructions 3

Upgrading the Software Perform the following procedure to apply the option key that was supplied with this kit: 1. Power on the monitor and wait for it to initialize. When the initialization process is complete, the monitor beeps and the front-panel LEDs illuminate. 2. Use a PC that meets the requirements listed. (See Table 2 on page 2.) Ensure that the PC is connected to the same Ethernet network as the monitor. Perform the following steps to open the RUI : NOTE. This procedure uses Microsoft Internet Explorer to open the monitor RUI. You can also access the RUI using the Tektronix Web Monitoring Systems Manager (WebMSM). The instructions for using WebMSM are located in the WebMSM User Manual (Tektronix part number 077-0116-xx). CAUTION. The Java applet used in the following steps will not run unless a temp directory is properly configured on the PC. A temp directory is set up by default in the Windows XP operating system; previous operating systems may require operator action. The Java applet will not run unless the Sun Java Virtual Machine is installed. Type java -version at the command prompt to verify that it is installed and that the version is 1.6.0_10 or greater. If it is not installed, you can download the latest version from the Sun Web site, www.java.com. If you have to update the Java version on the PC, you will need to restart this procedure at step 2. a. Launch Microsoft Internet Explorer. b. In the address bar of the Web browser, enter the network identity or IP address of the monitor, for example: http://TSMonitor01 or http://111.222.333.444. c. Press Enter. A Java applet is downloaded from the monitor and launched. The file size is approximately 1.5 MB; the download time will depend on the network speed and traffic. 3. After the Java applet is downloaded, the Connect to MTM Device dialog box is displayed. (See Figure 1.) 4 RFM3UP Upgrade Instructions

Figure 1: Logging on to RFM300 monitor 4. In the Connect to MTM Device dialog box, select Administrator from the Login Type drop-down list, and then enter the password. The default password for Administrator login type is tek. NOTE. You must log in to the monitor using the Administrator login type. The User login type does not have sufficient permissions to perform software option upgrades. 5. Click Connect to log on to the monitor and display the RUI window. 6. Click Device in the button bar of the RUI window to display the Device Information view. (See Figure 2.) 7. Verify that the Network MAC Address shown in the Device Information view matches the Unique ID number listed on the option key document that was shipped with the upgrade kit. 8. Make a note of the software options that are currently enabled on the monitor. NOTE. After you upgrade the monitor, you will verify the upgrade by checking that the new option that you purchased has been enabled. RFM3UP Upgrade Instructions 5

Figure 2: Device Information view 9. After you verify the MAC address and note the installed software options, close the RUI window, repeat steps 2 through 4 to redisplay the Connect to MTM Device dialog box, and then proceed to step 10. NOTE. You should initiate the software options upgrade process from the Connect to MTM Device dialog box that appears before the monitor RUI is launched. Only advanced users should use the Connect to MTM Device dialog box that is accessed from the Connect button in the monitor RUI toolbar. 10. In the Connect to MTM Device dialog box, click Upload License to open the Upload License dialog box. (See Figure 3.) CAUTION. The option key string is case-sensitive and must be entered exactly as it appears on the option key document, including any dashes. 11. In the Upload License dialog box, enter the new option key that was supplied with this kit, and then click Upload. 12. Click Yes to confirm the upload in the Upload License message box. (See Figure 4.) 6 RFM3UP Upgrade Instructions

Figure 3: Upload license dialog box Figure 4: Upload license message box 13. Progress messages will be displayed in the Upload License dialog box as the new option key is loaded into the monitor: If the option key is accepted, the message "License upload ok" appears, and then the monitor automatically reboots. The reboot process implements the software options enabled by the new option key. The message "Reboot complete" appears after the monitor reboots. If the option key is rejected, the message "License upload error - invalid license" appears in the Upload License dialog box. (See page 8, Troubleshooting.) 14. Click Close to close the Upload License dialog box, and proceed to verify the software options. (See page 8, Verifying the Software Option Upgrade.) RFM3UP Upgrade Instructions 7

Troubleshooting If the option key upload is rejected, the message “License upload error − invalid license” appears in the Upload License dialog box. Use the following steps to correct the problem: Reenter the option key in the Upload License dialog box. The option key string is case-sensitive and must be entered exactly as it appears on the option key document, including any dashes. Inspect the option key documentation that was supplied with the upgrade kit and verify that you are applying the option key to the RFM300 DTV monitor listed in the documents. If you are upgrading a monitor that is connected to a network containing more than one DTV monitor, ensure that the RUI is viewing the correct monitor. Select Info in the Device view and verify that the MAC Address of the monitor matches the Unique ID number listed on the option key documentation supplied with the upgrade kit. If the upgrade is still unsuccessful, contact Tektronix Technical Support, ensuring that the following information is available: Serial Number of the DTV monitor MAC Address of the TS processor board Option key string that was supplied with the upgrade kit Option key string that was previously assigned to the monitor (should be listed on the label attached to the top cover of the monitor) Verifying the Software Option Upgrade Perform the following steps to verify the software option upgrade: 1. Display the Device Information view. Refer to steps 1 through 6 of the previous procedure. (See page 4, Upgrading the Software.) 2. Verify that the new software option that you purchased with this upgrade is now enabled. The option is listed on the option key documentation. 8 RFM3UP Upgrade Instructions

Figure 5: Device Information view CAUTION. Be sure to apply the option key label from the Product Upgrade sticker. When it is necessary after a repair, the Tektronix service center uses the option key listed on the monitor label to reenable the software options for your monitor. If you do not apply the new option key label supplied with the upgrade kit to the top cover of the monitor and your monitor is sent to Tektronix for repair, the monitor might be returned to you without all of your software options enabled. 3. After you verify that the proper software options are enabled, apply the option-key label from the Product Upgrade sticker that was supplied with the upgrade kit to the top cover of the monitor, covering over the previous option key listed on the monitor label. 4. Apply the option-upgrade label from the Product Upgrade sticker to the top cover of the monitor next to the options listed on the monitor label. End of Document RFM3UP Upgrade Instructions 9