Viking C-2000B Product Manua
Text of the manual
Designed, Manufactured and Supported in the USA
C O M M U N I C AT I O N & S E C U R I T Y S O L U T I O N S
Add Entry Phones and Door Strike Control to an
Existing Line Or Securely Operate Multiple Door Strikes
Features
The C-2000B offers two operational modes for flexibility
in operation.
In the Single Line Ring Through Mode, the C-2000B
allows single line phones to share a phone line with 1 to
4 entry phones. Tenants may converse with visitors and
activate a contact closure to control gates or strikes. The
C-2000B provides entry phone “Caller ID” and “Call
Waiting Caller ID” and a “Call Waiting” tone when the
phone line is in use. Tenants can enter at each location
by entering a keyless entry code.
In the Analog Station Dial Through Mode, the C-2000B
allows 1 to 4 entry phones to share one analog PABX
extension or telephone line and place outgoing calls.
When a remote party answers, they can converse with
visitors and activate a contact closure to control gates or
strikes. Monitoring entry phones, forcing door strike relays
to operate or remote programming of the C-2000B can be
accomplished by calling the analog PABX extension or
telephone line connected. Authorized personnel can enter
at each location by entering a keyless entry code.
In either operational mode, the secure relay control of the
C-2000B prevents the entry phone from dialing the
activation code on the keypad of the entry phone or using
a hand held touch tone dialer. An auxiliary input is
available for connecting a lighted doorbell switch, a
common garage door opener/receiver or an auxiliary
keyless entry keypad.
• Allows 1-4 entry phones to share a single telephone line
with a residential or business telephone system
• Compatible with the following Viking entry phones:
- E-10A, E-20B, E-30, E-35, E-40, E-50, E-60, E-65,
E-70, and E-75 Phones
- K-1500-7 Stainless Steel Panel Phone
- K-1700-3 and K-1705-3 Phone with Keypad
- K-1900-8 Stainless Steel Panel Phone with Keypad
- Or use with any analog touch tone phone
• Provides entry phone activated chimes and whole house
paging when used with an SLP-1 or SLP-4
• Up to 6 different keyless entry codes / “one time use”
keyless entry codes per entrance
• Up to 6 master keyless entry codes for use at any entry
• Analog Station Dial Through Mode allows entry phones to
connect to an analog PABX station or telephone line
• Optional “Privacy Number” allows only selected visitors to
call from an entry phone
• Provides “Caller ID” and “Call Waiting Caller ID”
• Produces “Call Waiting” tones
• Programmable entry phone Caller ID messages
• Lighted doorbell switch input to activate entry phone call
• One set of normally open and normally closed contacts
available for each entry phone
• Programmable door strike activation code
• Programmable contact activation time
• Auxiliary input to activate timed auxiliary contacts
• Add one to four entry phones to your standard home or
office phones to provide:
- Door communication
- Door entry
- Gate entry
- Keyless entry
• Provide commercial or residential security via two-way
handsfree communication at the door and gate
• Connects in series with a single phone line or to a
phone system’s unused line input (loop start trunk input)
• High security building entry systems
• Door strikes and gates in conjunction with entry phones
or hot-line/panel phones
Power: 120VAC / 13.8VAC 1.25A, UL listed adapter provided
Dimensions: 210mm x 159mm x 45mm (8.25" x 6.25" x 1.75")
Shipping weight: 1.5kg (3.2 lbs.)
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to 95%
non-condensing humidity
Relay Contacts: 5A @ 30VDC/250VAC
Ring Output: 8 REN, capable of ringing (16) 0.5 REN phones
Talk Battery: 40V DC
REN: 0.1A
Connections: (32) cage clamp screw terminals
C-2000B
Advanced Door/Gate
Entry Phone Controller
September 20, 2017
Applications
Specifications
www.VikingElectronics.com
Information: (715) 386-8861
VIKING
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
Entry Phone 1 Input
N.O.
COM
N.C.
* Door Strike 1
Relay Contact Output
Entry Phone 2 Input
N.O.
COM
N.C.
* Door Strike 2
Relay Contact Output
Doorbell Switch / Auxiliary Input
Entry Phone 4 Input
N.C.
COM
N.O.
* Door Strike 4
Relay Contact Output
Entry Phone 3 Input
N.C.
COM
N.O.
* Door Strike 3
Relay Contact Output
N.C.
COM
N.O.
Auxiliary Relay
Contact Output
Connect to a doorbell switch (lighted or
non-lighted) momentary SPST, 6-16V
bulb. Note: Unit must be in Doorbell
Mode (DIP switch 1 ON, see page 9).
Or use as an Auxiliary Input, allowing
connection to a momentary SPST
switch, keyed switch, postal lock with
limit switch, etc. Note: Unit must be in
Auxiliary Contact Mode (DIP switch 1
must be OFF, see page 9).
Analog Station Mode LED
Indicates unit is in Analog Station Mode
(DIP switch 5 ON)
DIP Switches (see page 9)
Power Input
(13.8VAC @1.25A adapter included)
Note: The C-2000B is not
recommended to be installed
in combination with the TR-1
Toll Restrictor. Contact your
local C.O. for toll restriction
requirements.
Phone Mode LED
Indicates unit is in Phone Mode
(DIP switch 5 OFF)
14
Optional Earth Ground
To increase surge protection, fasten a
wire from the screw terminal to Earth
Ground (grounding rod, water pipe, etc.)
C.O. / Phone Line Input
If installing without a CO line in "Single
Line Ring Through Mode", "*5" must be
programmed. See page 6, section D.
Line Out to Telephones
Can connect to an unused line / trunk input
on a phone system. (DIP switch 5 OFF)
Analog Station Input
Can be connected to an unused analog
PABX/KSU station port. (DIP switch 5 ON)
IMPORTANT: Please read the following sections to determine which C-2000B mode works
best for your application.
The C-2000B has two operational modes built in, called the “Single Line Ring Through Mode”
and “Analog Station Dial Through Mode”. The “Single Line Ring Through Mode” is the
residential “line sharing” mode that existed in all previous versions of the C-2000B controller.
The “Analog Station Dial Through Mode” allows entry phones to connect to one common
analog PABX extension or telephone line and use that line to dial out. The controller then
acts as a multiple Entry Phone and secure relay controller, with keyless entry capability if
needed.
* Note: For door strike / magnetic lock information, contact your local locksmith.
A. Single Line Ring Through Mode (DIP Switch 5 OFF)
This mode is used in many residential entry applications (typical residence with a single telephone line and single
line phones). The controller provides a “line sharing” function so the phones in the house can make and receive
calls on the telephone line as normal. When an entry phone is activated, the C-2000B rings the house phones in
a custom double ring cadence and caller ID data is generated to identify which entry phone is calling. If a house
phone is already on a phone call when the entry phone is activated, the controller provides call waiting beeps to
the house phone (and call waiting caller ID information). The person on the house phone has the option of putting
their phone call on hold to talk with the entry phone. While communicating with an entry phone, the house phones
can dial a touch tone command to activate the door strike relay. The house phones also have the ability to monitor
an entry phone or force a door strike relay to operate through touch tone commands. Touch tone keyless entry
codes can be programmed per entry phone to provide keyless entry.
The C-2000B can also be connected in series between the C.O. line and the line/trunk input of a phone system.
The operation remains the same as the single line residential application described above, but you must first
access the line/trunk in order to monitor an entry phone or force a door strike relay.
E-10A
E-60
E-40
*K-1700-3
C-2000B
**C.O. Line
C.O. Line
C-2000B
House
Phones
Line out
to phones
(terminals 4&5)
Line out
to phones
(terminals 4&5)
Phone
Line Input
(terminals 2&3)
Phone
Line Input
(terminals 2&3)
Phone line/
trunk input
Phone System/
PABX
Stations
E-10A
E-60
E-40
*K-1700-3
Ring
Gen
Ring
Gen
Ring
Gen
Ring
Gen
Ring
Gen
Ring
Gen
Ring
Gen
Ring
Gen
* Note: Keypads used for keyless entry only.
** Note: A C.O. line is not required, but the unit must be programmed with (Q5), see page 6, section D.
B. Analog Station Dial Through Mode (DIP Switch 5 ON)
In this mode, the entry phone is allowed to access the analog PABX extension or telephone line the C-2000B is
connected to and then use that line to call an extension or telephone number. When the remote party answers
the call, they can dial a touch tone command to activate the door strike relay. If one of the entry phones is using
the line and a second entry phone goes off hook, it will receive a busy signal (generated by the C-2000B) until the
line becomes available. In this mode, custom double ring cadence from the Entry Phone is not compatible, no
caller ID data is generated by the controller and no “entry phone identifier beeps” are provided when the call is
answered. Monitoring an entry phone or forcing a door strike relay to operate is accomplished by calling the
analog PBX extension or telephone line connected to the C-2000B and entering a valid touch tone command.
Remote programming of the C-2000B and any of the Viking hands-free entry phones connected is also possible
in this mode. Touch tone keyless entry codes can be programmed per entry phone to provide keyless entry.
*K-1700-3
*K-1900-8
E-30
(with built in
auto-dialer)
*K-1700-3
C-2000B
Phone System/
PABX
Analog
Station
Output
C-2000B
*K-1900-8
Dial into
Apartment or
Office Phones
Phone
Line Input
(not used)
(terminals 2&3)
Analog
Station Input
(terminals 6&7)
Analog
Station Input
(terminals 6&7)
E-30
(with built in
auto-dialer)
*Note: Keypads used for dialing and keyless entry.
Phone
Line Input
(not used)
(terminals 2&3)
Phone Line/
Trunk Inputs
Call
C.O. Line
K-1900-30
(auto dialer)
E-40-PB
K-1900-30
(auto dialer)
E-40-PB
*Note: To increase surge protection, fasten a wire from the screw terminal to Earth Ground (grounding rod, water pipe, etc.)
**Note: Door Strikes/Magnetic Locks: For door strike/magnetic lock information, contact your local locksmith.
***Note: Doorbell Switch/Auxiliary Input: Connect to a doorbell switch (lighted or non-lighted) momentary SPST,
6-16V bulb. Note: Unit must be in Doorbell Mode (DIP switch 1 ON). Or use as an Auxiliary Input, allowing
connection to a momentary SPST switch, keyed switch, postal lock with limit switch, etc. Note: Unit must be in
Auxiliary Contact Mode DIP switch 1 must be OFF.
4
Note: The C-2000B is not recommended to be installed in combination with the TR-1 Toll Restrictor. Contact
your local C.O. for toll restriction requirements.
A. One to Four Entry Phones Sharing a Single Phone Line with House Phones
SINGLE LINE RING THROUGH MODE
IMPORTANT:
The following Installation and Applications, Programming and
Operation sections (pages 4-14) are for use in the Single Line Ring Through
Mode only (DIP switch 5 OFF). This mode is used in the majority of residential entry
applications (typical residence with a single telephone line and single line phones).
See the complete mode description on page 3.
Installation and Applications
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical
surges from both the AC outlet and the telephone line. It is recommended that a surge
protector be installed to protect against such surges.
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
C.O. / Phone
Line Input
To Standard
Analog Touch
Tone House
Phone(s)
Entry Phone 3
(K-1700-3 shown,
not included)
Entry Phone 2
(E-60-BN shown,
not included)
5A@30VDC/
250VAC max
Entry Phone 4
(E-30 shown,
not included)
* Earth Ground
(optional)
Optional Postal Lock
(not included)
DIP Switch 5
must be OFF
(see page 9)
Entry Phone 1
(E-40-BK shown,
not included)
13.8V AC
Adapter
(included)
120V AC
14
** Door Strike / Magnetic Lock
120V AC
Many different Viking door
phones may be used in
combination with the C-2000B
A contact closure output is
available for each entry phone
(Power typically not required
for gate controllers)
Optional Doorbell Switch***
(not included, see page 10 section J)
OR
Auxiliary Contact Output
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
VIKING ©
MODEL SLP-1
DOOR BELL
SW. INPUT
LOUD RING
ENABLE
- +
I.O. COM.
ON
1 2 3
SINGLE LINE
PAGING CONTROLLER
PWR 13.8 VAC
VIKING
ELECTRONICS
HUDSON, WI 54016
AUDIO
INPUT
L R
AUDIO
OUTPUT
L R
MUSIC
ON
HOLD
INPUT
2 WATT
AMP GAIN
MIN
MAX
PREAMP
VOLUME
MIN
MAX
PWR
PAGE
MUTE
PAGE TRIG. OUT
C.O. LINE
INPUT
OUT TO
PHONES
- SPKR +
OUTPUT
L
L
R
R
- +
C.O. /
Phone
Line
To Music On Hold
Source (Radio)
1/8" (3mm) Double Ended
Audio Cord (included)
To Optional Speakers or Paging Horns
To "Page" input on
your whole house
audio controller
Standard
Analog
Phone
To Additional Standard
Analog Phones
To Standard Analog Phones
or Viking Entry Phones models:
To Door Strike/
Magnetic Lock
*DIP switch 2
must be ON
DIP Switches
1 and 5
must be OFF
(see page 9)
14
E-50
E-60
E-65
E-70
E-75
K-1500-7
K-1700-3
K-1900-8
E-10A
E-20B
E-30
E-35
E-40
5
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
©
MODEL SLP-4
VIKING
ELECTRONICS
HUDSON, WI 54016
SINGLE LINE PAGING CONTROLLER
WITH FOUR RECORDABLE
TRIGGERED AUDIO CHIMES / MESSAGES
POWER
13.8 VAC
USB
LED
POWER MUTE AUDIO PAGE
PAGE TRIGGER
OUTPUT
WET
12VDC
DRY
N.C.
COM
N.O.
WAVE
FILE
INPUT
TRIGGERED AUDIO
CHIME/MESSAGE SELECTIONS
PER TRIGGER INPUT
DOORBELL MODE
ON HOLD ALARM
DIAL "9"
MUSIC ON
HOLD INPUT
TRIGGERED AUDIO
PLAYBACK VOLUME
PAGE
VOLUME
LOUD RINGING
VOLUME
2 WATT
AMP GAIN
+
1
2
3
4
VIKING
CO LINE
INPUT
GND
OUT TO
PHONES
USB
USB
TRIG 1
TRIG 2
TRIG 3
TRIG 4
MSG
MSG
MSG
MSG
POWER
PAGE
MUTE
AUDIO
PAGE
LOUD
RING
+ -
IO COM
+ SPK -
OUTPUT
C.O. /
Phone
Line
*DIP Switch 1
must be ON
DIP Switches
1 and 5
must be OFF
(see page 9)
Standard
Analog
Phone
To Additional
Standard
Analog Phones
To Entry
Phones
14
To "Page" input on
your whole house
audio controller.
The SLP-4 can be used with the Viking C-2000B entry phone controller. The phone line first runs through the
SLP-4, then runs through the C-2000B before continuing on to the house phones. The C-2000B ’s normally open
Aux Contact Output connections, when wired to the SLP-4’s Trig1 input, will play the SLP-4’s DIP Switch selected
recorded door chime whenever Entry Phone 1, 2, 3 or 4 call in. To provide up to 4 different door chimes, the
SLP-4’s “Doorbell Mode” dip switch must be turned ON, and the C-2000B must have the “Auxiliary Contact Mode”
enabled (DIP switch 1 OFF) and have the auxiliary contact programmed for “Entry Phone Triggered Ring Cadence
Activation” (3#60). Entry phone ringing can also be disabled (0#62).
C. Provide Paging with Four Unique Door Chimes and Control Up to 4 Entry Phones and
Door Strikes from a Single Phone Line with the Viking C-2000B and SLP-1
The SLP-1 can be used with the Viking C-2000B entry phone controller. The phone line first runs through the
SLP-1, then runs through the C-2000B before continuing on to the house phones. The C-2000B’s normally open
Aux Contact Output connections, when wired to the SLP-1’s “Doorbell Sw Input”, will play the SLP-1’s door chime
tones whenever Entry Phone 1, 2, 3 or 4 call in. To provide up to 4 different door chimes, the SLP-1’s “Doorbell
Mode” must be enabled (DIP Switch 2 ON), the C-2000B must have the “Auxiliary Contact Mode” enabled (DIP
switch 1 OFF) and the auxiliary contact programmed for “Entry Phone Triggered Ring Cadence Activation” (3#60).
When entry phones call in, the SLP-1 will play a “ding-dong” door chime for an entry phone 1 call, a “ding ding”
door chime for an entry phone 2 call, a ”ding-ding-ding” door chime for an entry phone 3 call and a “ding-ding-
ding-ding” door chime for an entry phone 4 call. The C-2000B’s entry phone ringing can also be disabled (0#62).
* Important: See the SLP-1 Product Manual for
complete programming instructions (DOD 478).
B. Provide Paging with Four Different CD Quality Door Chimes and Control of up to Four
Entry Phones and Door Strikes from a Single Phone Line with the Viking C-2000B and SLP-4
* IMPORTANT: See the SLP-4 Product Manual for
complete programming instructions (DOD# 479).
E. Using the C-2000B with an E-70, E-75, Proximity Card Reader or a Keyless Entry Keypad
The C-2000B can also be used without a C.O. line. This is ideal for connecting the C-2000B to an unused trunk/line
input of your phone system or connecting to phones used only for doorbox communication.
D. Using a C-2000B without a C.O. Line
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
or
Standard
Analog
Phones
Unused Line /
Trunk Input on
Phone System
(PABX/KSU)
13.8V AC
Adapter
(included)
120V AC
DIP Switch 5
must be OFF
(see page 9)
14
d
s
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
STAND-ALONE
DOOR CONTROLLER
ENTRY SYSTEM
VIKING
PROGRAM
PHONE
GANG
PROG
COMM
ELECTRONICS
HUDSON, WI 54016
VIKING ©
MODEL ES-1
POWER 12 VDC
BLK
RED
GRN
WHT
ENTRY POINT
WIEGAND
DEVICE
LOG
BUS
Viking PRX-1
Card Reader
(not included,
DOD 221)
Viking PRX-4
Keypad
(not included,
DOD# 199)
|
AND / OR
|
12V DC
Adapter
(included)
120V AC
13.8V AC
Adapter
(included)
120V AC
(Power typically
not required for
gate controllers)
Door Strike/
Magnetic Lock
5A@30VDC/
250VAC maximum
- OR -
Viking E-70-SS
Entry Phone
(not included)
14
Also available, not shown:
Viking PRX-2 Card Reader/Keypad (DOD 219)
Viking PRX-3 Card Reader (DOD 228)
Step 1.
Connect the power, required entry phones and door strike outputs (if required) as shown in section A.
Step 2.
Connect an analog phone or unused phone system (PABX/ KSU) line /trunk port to terminals 4 & 5,
“LINE OUT TO PHONES” on the C-2000B.
Step 3.
Access programming as shown in Programming section A, 2. on page 7. Enter Q5, two beeps should
be heard.
Step 4.
Enter additional desired programming, then hang-up the phone and place DIP switch 2 back to the
OFF position.
Step 1. Program the ES-1 “Relay Activation Time” to match the “Door Strike Activation Time” on the C-2000B.
Step 2. Connect the ES-1 relay output in parallel with the door strike output contacts on the C-2000B.
Step 3. Connect the entry phones and door strike outputs (if required) as shown in section A.
6
A. Accessing Programming
Programming
1. Accessing the Programming Mode with a Security Code
2. Accessing the Programming Mode Locally (Security Code Bypass Mode)
Note: This mode is useful for programming the C-2000B without a telephone line connected.
Step 1.
Come off-hook with any phone (device) connected to terminals 4 & 5, LINE OUT
TO PHONES.
Step 2.
Enter Q# followed by the 6-digit security code (factory set to 845464, see
Programming section C).
Step 3.
A double beep will indicate that you have accessed the programming mode.
Step 4.
You can now touch tone program the features listed in section B.
Step 5.
When finished programming, hang up.
Step 1. Move DIP switch 2 from OFF to ON (Security Code Bypass Mode, see DIP Switch
Programming section D).
Step 2. Come off-hook with any house phone connected to terminals 4 & 5, LINE OUT TO
PHONES.
Step 3. A double beep will indicate that you have accessed the programming mode.
Step 4. You can now touch tone program the features listed in section B.
Step 5. When finished programming, hang up and move DIP switch 2 to the OFF position.
3. Accessing the Programming Mode Remotely
Notes :
1. Programing from a cell-phone may not be suitable in areas with weak coverage.
2. A house phone has access to all features listed. A remote phone can use all features except
“Ignore touch tones to program an entry phone” (##1 to ##4 commands).
Step 1.
Call into the C-2000B from a touch tone phone. Note: Call in from another line to
avoid C.O. busy signals,etc..
Step 2.
Answer the call from any house phone (device) connected to terminals 4 & 5, LINE
OUT TO PHONES.
Step 3.
From either phone enter Q# followed by the six digit security code (factory set to
845464, see Programming section C).
Step 4.
A double beep will indicate that you have accessed the programming mode.
Step 5.
You can now touch tone program the features listed in section B.
Step 6.
When finished programming, hang up.
* Note: A keyless entry code can be programmed for EITHER an unlimited number of uses or one time use, NOT both. There can be a
maximum of 6 keyless entry codes and/or one time use keyless entry codes per entrance.
** Note: Only entry phone call waiting Caller ID will function in this mode, standard entry phone Caller ID will not.
*** Note: The entry phone 1 position can not be programmed in the No Entry Phone Mode while the C-2000B is in the Doorbell Mode
(DIP switch 1 ON, see page 9), as the Doorbell Mode relies on entry phone 1. The C-2000B will provide 3 error beeps if you attempt to
program “1#81” while DIP switch 1 is ON.
8
Description
Enter Digits
+
Location
Privacy Number (factory disabled)
0-6 digits (0-9)
+
#00
Entry phone 1 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#11 - #16
* Entry phone 1 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#11 - Q#16
Entry phone 2 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#21 - #26
* Entry phone 2 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#21 - Q#26
Entry phone 3 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#31 - #36
* Entry phone 3 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#31 - Q#36
Entry phone 4 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#41 - #46
* Entry phone 4 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#41 - Q#46
Master keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#51 - #56
* Master one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#51 - Q#56
Door strike 1 activation time (.5 - 99 seconds, factory set to 5 seconds)
2 digits (00-99)
+
#19
Door strike 2 activation time (.5 - 99 seconds, factory set to 5 seconds)
2 digits (00-99)
+
#29
Door strike 3 activation time (.5 - 99 seconds, factory set to 5 seconds)
2 digits (00-99)
+
#39
Door strike 4 activation time (.5 - 99 seconds, factory set to 5 seconds)
2 digits (00-99)
+
#49
Door strike activation code (blank = disabled, factory set to QQ)
1 or 2 digits
+
#57
To program Q as part of a relay command
QQ
Enable door strike buzz (factory setting)
1
+
#58
Disable door strike buzz
0
+
#58
Maximum entry phone ring count (1 - 99 rings, factory set to 5 rings)
2 digits (01-99)
+
#61
Enable entry phone ringing (factory setting)
1
+
#62
** Disable entry phone ringing
0
+
#62
Enable global keyless entry
1
+
#66
Disable global keyless entry (factory setting)
0
+
#66
Enable # Conflict mode
1
+
#67
Disable # Conflict mode (factory setting)
0
+
#67
Caller ID, entry phone 1
1-15 digits
+
#71
Caller ID, entry phone 2
1-15 digits
+
#72
Caller ID, entry phone 3
1-15 digits
+
#73
Caller ID, entry phone 4
1-15 digits
+
#74
No Entry Phone mode enabled for entry phone 1***
1
+
#81
No Entry Phone mode disabled for entry phone 1 (factory setting)
0
+
#81
No Entry Phone mode enabled for entry phone 2
1
+
#82
No Entry Phone mode disabled for entry phone 2 (factory setting)
0
+
#82
No Entry Phone mode enabled for entry phone 3
1
+
#83
No Entry Phone mode disabled for entry phone 3 (factory setting)
0
+
#83
No Entry Phone mode enabled for entry phone 4
1
+
#84
No Entry Phone mode disabled for entry phone 4 (factory setting)
0
+
#84
Security code (factory set 845464)
6 digits (0-9)
+
#47
B. Quick Programming Features (after accessing Programming Mode)
Enable entry phone Caller ID (factory setting)
Q1
Disable entry phone Caller ID
Q2
Entry phone calls give custom double ring cadence (factory setting)
Q3
Entry phone calls give standard ring cadence
Q4
Dial “9” to access an outside line
Q5
Instant outside line access (factory setting, for use with private dial tone)
Q6
Enable door strike latching/toggle commands (factory setting)
Q7
Disable door strike latching/toggle commands
Q8
Enable entry phone identifier beeps (factory setting)
Q9
Disable entry phone identifier beeps
Q0
Ignore touch tones to program an entry phone
##1 - ##4
Reset all programming to factory default settings
###
Erase all keyless codes
##8
This six digit number can be used to access the programming mode. The security code has been factory set to 845464 (V-I-K-I-N-
G). It is recommended that you change the security code to a personal 6 digit number. To change the security code, access
programming (see Programming section A). Enter six digits 0-9 followed by #47. If you have forgotten your security code, follow
the steps in Programming section A, 2. Accessing the Programming Mode Locally (Security Code Bypass Mode). Note: The
security code must be six digits in length and can NOT contain a Q or #.
C. Security Code (#47)
D. Dip Switch Programming
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
DIP Switches shown
in the factory default
positions
OFF ON
1
2
3
on
4
5
14
Switch
Position
Description
1
OFF
Auxiliary Contact Mode
1
ON
Doorbell Mode (factory setting)
2
OFF
Normal Operation Mode (factory setting)
2
ON
Security Code Bypass Mode
3
OFF
Entry Phone automatic disconnect (CPC) disabled
Note: Viking handsfree entry phones require CPC for
faster automatic disconnect.
3
ON
Entry Phone automatic disconnect (CPC) enabled
(factory setting)
4
OFF
Entry Phone busy signal disabled
4
ON
Entry Phone busy signal enabled (factory setting)
5
OFF
Single Line Ring Through Mode (factory setting)
5
ON
Analog Station Dial Through Mode
E. Privacy Number (#00)
F. Keyless Entry Codes and One Time Use Keyless Entry Codes
The “Privacy Number” is factory disabled so an entry phone off-hook will automatically ring the house phones. If
a “Privacy Number” is programmed, the visitor must touch tone dial the number to be able to call into the house.
The “Privacy Number” may be from 1 to 6 digits and is stored in location “#00”. To disable the “Privacy Number,”
clear the number’s memory location by entering “#00” without any previous digits.
Each entry phone may have a combination of up to 6 keyless entry codes or one time use keyless entry codes
for touch tone keyless entry. The keyless entry codes may be from 4 to 6 digits in length and are stored in locations
#11 - #16 for entry phone 1, #21 - #26 for entry phone 2, #31 - #36 for entry phone 3, and #41 - #46 for entry
phone 4. Up to 6 master keyless entry codes may be from 4 to 6 digits in length and are stored in locations #51
- #56. The master keyless entry codes can be used at any entry phone to activate that entry phone’s door strike.
To change any of the keyless entry codes to one time use, insert a Q in front of the specific memory location
during programming (ie: “Q#11”). To clear any keyless entry codes, simply enter the location number (ie: “#11”
or “Q#11”) without any previous digits.
G. Door Strike Activation Time (#19, #29, #39, #49)
A single pole double throw relay is available for each entry phone (a second set of contacts are available on solder
pads only), and each may be programmed with its own door strike activation time (programmed in seconds).
Each time must be 2 digits (Example: 00 = 1/2 sec) and is stored in locations #19, #29, #39 and #49 for relays 1
through 4 respectively. All activation times are factory set to 05 (5 sec) Note: A buzz sound will be heard in the
house phone and entry phone, indicating the door strike relay has been activated and visitors can now open the door.
With the entry phone triggered continuous activation programmed (2 followed by #60), when any entry phone is activated,
the auxiliary contacts will activate continuously (latch) until the entry phone disconnects. This is ideal for controlling video
cameras, lights, etc. Also in this mode, when a house phone has dialed a monitor command (#1, #2, #3 or #4) to connect
to an entry phone, the C-2000B will latch the auxiliary relay during the “monitor” once the entry phone answers (so a
camera or light can be activated while monitoring).
10
H. Door Strike Activation Code (#57)
The programmable one or two digit code stored as the Door Strike Activation Code is
the touch tone command that the person being called must enter on their touch tone
phone for timed activation of the door strike relay. The Door Strike Activation Code can
use any of the digits on the standard 3X4 touch tone keypad except “#”. To program a
“Q”, enter “QQ”. To disable this feature enter #57 without any preceding digits. The C-
2000B determines which direction the touch tone is coming from and only responds to
touch tones from the called phone. The factory setting is “QQ”.
Note that using “Q” in the door strike activation code may interfere with the operation of latching commands. For example, if the
door strike activation code is a single “Q”, the “Q1”, “Q0”, and “Q#” commands will not work because the “Q” activates the door strike
and the command sequence is completed. Similar conflicts arise with “Q1” and “Q0” as the door strike code.
Examples
Enter Digits
To program “6”
6#57
To program “39”
39#57
To program “Q7”
QQ7#57
To program “QQ”
“QQQQ#57”
I. Auxiliary Contact Timing (#59)
To program the length of time the “AUXILIARY CONTACT” is activated when triggered from an entry phone or
the “AUX INPUT”, enter 00 - 99 (0.5 - 99 secs) followed by #59. Factory set to 00 (0.5 secs).
J . Doorbell Switch Input and Auxiliary Contact Output
1. Doorbell Mode (DIP Switch 1 ON - factory setting)
With the C-2000B in the doorbell mode (DIP switch 1 ON), a normally open switch (SPST 6-16V lighted or non-lighted doorbell
button, etc.) can be connected to terminals 28 and 29 (DOORBELL SWITCH / AUX INPUT). This switch should be located
near entry phone 1. Door chime power (normally connected to a doorbell button) can be routed through terminals 30 and 31
(N.O. AUX CONTACT OUTPUT). A momentary closure on the C-2000B DOORBELL SWITCH input terminals will momentarily
activate the AUX CONTACT OUTPUT terminals for the same duration, activating your door chime. Entry phone 1 will be called,
automatically answer (see the Product Manual for your entry phone) and begin ringing the house phones (terminals 4 and 5
LINE OUT TO PHONES). The house phones can then be answered, door strike commands entered, etc. (see Operation
sections A-E).
Notes: 1. Entry phone 1 ringing the house phones can be disabled in this doorbell mode, if it is desirable to have the doorbell
chime but not the house phones ring. This option can only be used if there is only one entry phone on the C-2000B.
Program the C-2000B with “0#62” (disable entry phone ringing). When the doorbell chimes, picking up a house
phone will instantly connect the house phone to the entry phone. If the user presses the doorbell switch again while
their call is either ringing the house phones or while talking to the house, the auxiliary relay will activate each time
they press the doorbell switch (causing the doorbell to chime again).
2. The entry phone 1 position cannot be programmed in the No Entry Phone Mode while the C-2000B is in the Doorbell
Mode (DIP switch 1 ON), as the Doorbell Mode relies on entry phone 1. The C-2000B will provide 3 error beeps if
you attempt to program entry phone 1 in the No Entry Phone Mode while DIP switch 1 is ON. See Programming
section O. No Entry Phone Mode for details.
2. Auxiliary Contact Mode (DIP Switch 1 OFF) (#60)
a. Entry Phone Triggered Timed Activation (0.5 second factory default with DIP switch 1 OFF)
b. Entry Phone Triggered Continuous Activation
With the C-2000B in the auxiliary contact mode (DIP switch 1 OFF), the auxiliary contact output can be
programmed to activate in 3 different patterns when entry phones 1-4 are off-hook. These patterns include a
momentary activation, a continuous activation while the entry phone is in use, and a ring cadence pattern. A
fourth programmed setting is also available for a timed activation of the auxiliary relay from a contact closure.
Note: Auxiliary Contact Programming can only to be used if the C-2000B is in the Auxiliary Contact Mode
(DIP switch 1 OFF), see DIP Switch Programming section D on page 9.
With the entry phone triggered timed activation programmed (1 followed by #60), when any entry phone is activated, the
auxiliary contacts will activate for the programmed time (0.5 - 99 seconds) in memory location #59 (see section I above).
Auxiliary Contact Programming (DIP switch 1 OFF)
Enter Digits
+
Location
Auxiliary contact timing (0.5 - 99 secs, factory set to 00 = 0.5 secs)
2 digits (00-99)
+
#59
1. Entry phone triggered timed activation (factory setting)
1
+
#60
2. Entry phone triggered continuous activation
2
+
#60
3. Entry phone triggered ring cadence activation
3
+
#60
4. Auxiliary input triggered timed activation
4
+
#60
With the auxiliary input triggered timed activation programmed (4 followed by #60), a momentary contact closure on the
DOORBELL/AUX INPUT will activate the auxiliary contacts for the programmed time (0.5 - 99 seconds in memory location
#59, see section I on page 10). The auxiliary contacts may be used to provide an additional relay or may be used to add
door strike entry to an entry phone that does not have a touch tone keypad. The auxiliary input contacts may also be used
for timed operation of other devices such as yard lights, etc. and can be triggered by the second set of auxiliary contacts
(available through solder pads on the C-2000B PCB).
d. Auxiliary Input Triggered Timed Activation
c. Entry Phone Triggered Ring Cadence Activation
With the entry phone triggered ring cadence activation programmed (3 followed by #60), when entry phone 1 is activated,
a repeating 1 second on and 3 seconds off auxiliary contact pattern is generated. When entry phone 2 is activated, a
repeating double burst contact pattern is generated with 3 seconds off between patterns. When entry phone 3 or 4 is
activated, unique contact patterns are generated for use with the SLP-1 and SLP-4. The auxiliary contact pattern stops
when the house phone answers the call from the entry phone. This is ideal for controlling visual ring indicators, or
connecting to a model SLP-1 or SLP-4 for unique door chimes.
K. Maximum Entry Phone Ring Count (#61)
L. Enable/Disable Global Keyless Entry (#66)
The number of times an entry phone call will ring the house phones can be limited in programming. The programmable maximum
ring count must be 2 digits and is stored in location “#61”. The maximum ring count is programmable from 1 - 99 and factory set to
(05) 5 rings.
By default, a person at an entry phone can only use a keyless entry code programmed for that particular entry phone, or a master
code, to activate the entry phone’s door strike. With Global Keyless Entry enabled, the person can use a keyless code associated
with any other entry phone, to activate that entry phone’s door strike relay from the entry phone they are at. For example, a person
at entry phone 1 can enter a keyless entry programmed for entry phone 2, to activate entry phone 2’s door strike. This feature only
affects keyless codes programmed for an entry phone and not master codes. If a master keyless code is entered with Global
Keyless Entry enabled, the C-2000B will activate the relay for the entry phone the user is connected to, just as it would if Global
Keyless Entry was not enabled. To enable Global Keyless Entry, enter “1#66” in programming. To disable it enter “0#66”.
M. Enable/Disable # Conflict Mode (#67)
N. Programmable Entry Phone Caller ID (#71, #72, #73, #74)
If commands dialed from a house phone to monitor an entry phone or force a door strike/gate relay to operate are not working, the
“#” as the first digit of the command may conflict with your cable company provided modem. If so, the “# Conflict Mode” can be
enabled. With “1#67” programmed and “#” is the first digit dialed by a house phone, the C-2000B immediately switches the house
phone to an artificial line, which allows the monitor or forced door strike relay commands to work properly. The “# Conflict Mode”
can be disabled by entering “0#67” in programming.
The C-2000B leaves the factory programmed to send “Entry Phone 1”, “Entry Phone 2”, “Entry Phone 3” or “Entry Phone 4” as the
caller ID message when the corresponding entry phone is activated. The entry phone caller ID can be programmed to a different
message by entering a string of up to 15 two-digit numbers into programming location #71 for Entry Phone 1, #72 for Entry Phone
2, #73 for Entry Phone 3 or #74 for Entry Phone 4. See page 12 for a list of all 2-digit Caller ID numbers. Caller ID for all four entry
phones can be completely disabled by entering “Q2” in programming, and it can be enabled by entering “Q 1”. Note: “Q2” does not
erase programmed Caller ID messages.
Entry Phone 1 CID Characters:
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
Two Digit Numbers:
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ #71
Entry Phone 4 CID Characters:
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
Two Digit Numbers:
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ #74
Entry Phone 2 CID Characters:
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
Two Digit Numbers:
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ #72
Entry Phone 3 CID Characters:
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
Two Digit Numbers:
__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ #73
This feature is useful if you have entry phones that require touch tone programming and can automatically answer incoming calls.
All Viking handsfree entry phones have this capability; check the entry phone settings to make sure that auto-answer is enabled.
To program entry phones, enter the C-2000B programming mode locally using a house phone (see Programming A. Accessing
Programming, section 1 or 2). In programming, enter ##1, ##2, ##3 or ##4 to select the entry phone to be programmed, and the
C-2000B will send ring signal to that entry phone. If the called entry phone answers, the C-2000B connects the entry phone to the
house phone and the C-2000B no longer reacts to any touch tones dialed from the house phone to the entry phone, allowing any
programming the entry phone may require. If the entry phone does not answer within 5 rings (programmable – “maximum entry
phone ring count”), 3 beeps will be heard and the C-2000B will exit the programming mode. With the entry phone and house phone
connected, enter the entry phone’s security code if required and proceed to program the entry phone. When finished, disconnect
the house phone from the entry phone by entering the hangup command for the entry phone (see the product manual for the entry
phone to determine what that is). If there is a hangup command for the entry phone, it will be either “#7” or “0000”.) If there is not
a hangup command for the entry phone, wait for the silence timer to expire (default value is 40 seconds). When the entry phone
hangs up, the C-2000B remains in the programming mode, ready for additional programming commands. To program another
entry phone, enter “##” plus the number of the entry phone and repeat the cycle. When finished programming the entry phones,
hang up the house phone to leave the programming mode.
12
2 Digit
Number
Character
00
(space)
01
!
02
“
03
#
04
$
05
%
06
&
07
‘
08
(
09
)
10
*
11
+
12
,
13
-
14
.
15
/
16
0
17
1
18
2
2 Digit
Number
Character
19
3
20
4
21
5
22
6
23
7
24
8
25
9
26
:
27
;
28
<
29
=
30
>
31
?
32
@
33
A
34
B
35
C
36
D
37
E
2 Digit
Number
Character
76
l
77
m
78
n
79
o
80
p
81
q
82
r
83
s
84
t
85
u
86
v
87
w
88
x
89
y
90
z
91
{
92
|
93
}
94
~
2 Digit
Number
Character
57
Y
58
Z
59
[
60
\
61
]
62
^
63
_
64
`
65
a
66
b
67
c
68
d
69
e
70
f
71
g
72
h
73
i
74
j
75
k
2 Digit
Number
Character
38
F
39
G
40
H
41
I
42
J
43
K
44
L
45
M
46
N
47
O
48
P
49
Q
50
R
51
S
52
T
53
U
54
V
55
W
56
X
Caller ID Programming Chart
Caution: Some Caller ID displays may not be compatible with certain characters.
Entry phone calls are factory set to ring the house phones in a custom double ring cadence (.7 seconds on/.3 seconds off/.7 seconds
on then 4 seconds off between rings), “Q3”. The C-2000B can be programmed to give a standard ring cadence for entry phone
calls (2 seconds of ring, and 4 seconds off between rings), enter “Q4” when in programming. Entry phone ringing can also be disabled
by entering “0#62”. This is useful when connecting the C-2000B to the SLP-1 or SLP-4 to provide unique door chimes.
P. Entry Phone Ring Cadence
O. No Entry Phone Mode
If one or more of the entry phone positions is unused, it can be programmed to operate in the No Entry Phone Mode (see note
below). In this mode the house phones can control door strike relays for the unused entry phone positions, without being forced to
enter the relay command within a few seconds. For example, with entry phone 4 programmed in the No Entry Phone Mode, when
a house phone goes off hook and dials “#4”, the house phone can wait any length of time before entering a one or two digit
(programmable) Door Strike Activation Code (** is the default) or “Q1”, “Q0” or “Q#” to latch, unlatch or toggle the relay. When this
mode is enabled, monitoring an entry phone at that position is no longer possible. The No Entry Phone Mode is disabled by default.
To enable this mode for a given entry phone position, enter “1” in the memory location for that entry phone (“1#81” for entry phone
1, “1#82” for entry phone 2, “1#83” for entry phone 3 or “1#84” for entry phone 4). To disable the No Entry Phone Mode for a given
entry phone position, enter a “0” in place of the “1” in the memory location for that entry phone.
Note: The entry phone 1 position cannot be programmed in the No Entry Phone Mode while the C-2000B is in the Doorbell Mode
(DIP switch 1 ON), as the Doorbell Mode relies on entry phone 1 being connected in order to operate correctly. The C-2000B will
provide 3 error beeps if you attempt to program “1#81” while DIP switch 1 is ON.
1. Dial “9” to Access the Outside Line
Q . Outside Line Access
To program the C-2000B for C.O. dial tone, enter “Q5” while programming. To gain access to C.O. dial tone,
dial a touch tone “9”. Note: “Q5” must be programmed when connecting a C-2000B to an unused phone
system trunk/line input and no C.O. line is connected to the C-2000B.
2. Instant Outside Line Access (factory default)
To program the C-2000B for private dial tone, enter “Q6” while in programming. House phones will instantly
have the outside line dial tone on an off-hook.
R. Ignore Touch Tones to Program Entry Phones (##1 - ##4)
When a visitor presses the call button (comes off-hook) on the entry phone, the C-2000B will begin ringing the
house phones and entry phone “Caller ID” information is sent. If a house phone is on a C.O. call, call waiting
tones and entry phone “Call Waiting Caller ID” information is sent. A touch tone “#” from the house phone will put
the C.O. call on hold and connect the house phone to the entry phone (beeps will be heard, indicating which entry
phone you are connected to). Enter the Touch Tone door strike activation code (“QQ” is the default) to momentarily
activate that entry phone door strike and return to the C.O. call or enter “#” to just return to the C.O. call without
activating the door strike. If the door strike is activated, a buzz sound will be heard confirming the strike has been
activated.
If you require the door strike to remain on continuously (ie: a truck delivery), enter Touch Tones “Q1” to continuously
activate that relay and return to the C.O. call. A 5 second buzz sound will indicate the door strike relay is latched
on. When the visitor calls in again (ie: they are finished unloading the
truck), enter Touch Tones “Q0” to deactivate the relay. Alternatively, the
door strike relay can be de-activated by going off-hook with any house
phone and entering #1Q0 for door strike relay 1, #2Q0 for door strike relay
2, etc. See Operation section C. A short buzz will indicate the door strike
relay is off.
* Note: Default entry phone caller ID messages are shown. See
Programming section N. Programmable Caller ID to customize the
messages.
Tenants may dial out to an entry phone that supports auto-answering capability by dialing “#1”, “#2”, “#3” or “#4”
to call entry phones 1-4 respectively. All Viking Handsfree Entry Phones are equipped with an Auto-Answer
feature.
The house phones are not able to monitor entry phones while they are busy on a CO call. The monitor commands
are ONLY accepted when the house phones pick up and “#” is the first digit dialed.
Entry
Phone
* Caller ID and
Call waiting ID
1
“Entry Phone 1”
2
“Entry Phone 2”
3
“Entry Phone 3”
4
“Entry Phone 4”
C. Activating Door Strike / Gate
You may activate the door strike relay without calling out to the entry phone. Refer to the chart below for dialing
strings. When you momentarily activate a door strike relay, it will activate for the amount of time specified in
Programming, section G.
Entry
Relay
*Momentarily
Activate Door Strike
** Latch
Door Strike
**Un-Latch
Door Strike
** Toggle
Door Strike Relay
1
#1QQ
#1Q1
#1Q0
#1Q#
2
#2QQ
#2Q1
#2Q0
#2Q#
3
#3QQ
#3Q1
#3Q0
#3Q#
4
#4QQ
#4Q1
#4Q0
#4Q#
*Note: The Momentarily Door Strike column is shown with the default ”QQ” as the door strike activation code. To
change the door strike activation code, see Programming section H. Door Strike Activation Code. Note that
the Latch Door Strike, Un-Latch Door Strike and Toggle Door Strike Relay commands are not programmable .
**Note: The latch/toggle commands can be disabled (see Programming section B).
CAUTION: Some strikes are designed for intermittent operation only. The latch and toggle commands
should NOT be used with these intermittent strikes, or damage to the strike may occur. Only use the latch
and toggle commands with strikes designed for continuous operation.
D. Privacy Number
The privacy number feature is useful for preventing unwanted (prank) entry phone calls from visitors. If a privacy
number has been programmed, an off hook entry phone is given 4 seconds of dial tone to allow the visitor to
enter the privacy number. If the visitor enters the correct privacy number, the C-2000B will ring the house phones.
If they enter an incorrect number, they will be disconnected. If a privacy number is not programmed, then an off-
hook entry phone will immediately ring the house phones unless keyless codes have been programmed (see
next section below). Note: The “Privacy Number” may be programmed with the first 6 digits of the actual
home/office phone number. Visitors may dial the actual 7-digit phone number as if they are making an actual
telephone call to the home/office.
E. Keyless Entry Codes and One Time Use Keyless Entry Codes
F. Operation Commands
Touch tone keyless entry codes may be used by the tenants to provide keyless entry. Each entry phone may
have up to 6 keyless entry codes. There are also up to 6 master keyless entry codes which can be used at all
four entry locations. If a keyless entry code has been programmed, an off-hook entry phone is given 4 seconds
of dial tone before ringing the house phone. During this time a touch tone “#” + the “keyless entry code” may
be entered.
A correct keyless entry code will provide a timed door strike activation for that entry phone location. One time use
keyless entry codes function as described above but can only be used ONCE. After the one time use keyless
entry code has been used, it is instantly cleared from the C-2000B’s memory. This is ideal for issuing keyless
entry codes to service personnel, etc. Note: A short buzz sound indicates when the relay has been activated
and the visitor can now open the door.
See Programming section L. Global Keyless Entry for a description of the Global Keyless Entry feature.
Operation Description
Touch Tone Command
*Activate door strike relay
Q Q
* Continuously activate (latch) door strike relay
Q 1
*Continuously de-activate (unlatch) door strike relay
Q 0
* Toggle relay from last position
Q #
Answer or disconnect an entry phone call
#
Monitor entry phone 1
#1
Monitor entry phone 2
#2
Monitor entry phone 3
#3
Monitor entry phone 4
#4
CAUTION: Some strikes are designed for intermittent operation only. The latch and toggle commands
should NOT be used with these intermittent strikes, or damage to the strike may occur. Only use the latch
and toggle commands with strikes designed for continuous operation.
* Notes:
1. The activate door strike relay column is shown with the default ”QQ” as the door strike activation code.
To change the door strike activation code, see Programming section H. Door Strike Activation Code.
Note that the remaining three operation commcands ( Q1, Q0, and Q# ) are not programmable
2. The latch commands can be disabled (see Programming section B).
3 . The “toggle relay from last position” command (“Q#”) will NOT be accepted when a house phone is
connected to an entry phone. The toggle command will be accepted if a house phone goes off-hook
and dials the toggle relay command without calling the entry phone (“#1Q#” to toggle door strike relay 1
from it’s current position for example).
G. Dialing “#” on Cable Company Provided Phone Lines
On some cable company provided phone lines, when the house phones go off-hook and dial “#” as the first digit
of a command to monitor an entry phone or control a door strike relay, the cable company provided line will
produce a short break in the line and this short break will cause the C-2000B to not accept the command. This
problem can be corrected by enabling the “# Conflict Mode” (1#67, see Programming section M). When the “#
Conflict Mode” is enabled and “#” is the first digit dialed by a house phone, the C-2000B immediately switches
the house phone to an artificial line, which allows the monitor or relay control command to work properly. The “#
Conflict Mode” can be disabled by entering “0#67” in programming.
The following Installation and Applications, Programming and
Operation sections (pages 15-24) are for use in the Analog Station Dial Through
Mode only (DIP switch 5 ON). In this mode, the entry phone is allowed to access
the analog PABX extension or telephone line the C-2000B is connected to. See
the complete mode description on page 3.
ANALOG STATION DIAL THROUGH MODE
Installation and Applications
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical
surges from both the AC outlet and the telephone line. It is recommended that a surge
protector be installed to protect against such surges.
A. One to Four Entry Phones Connected to a Single Phone System Station Port or C.O. Line
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
13.8V AC
Adapter
(included)
120V AC
Entry phones with built-in keypads for keyless
entry codes and/or manually dialing extensions:
K-1700-3
K-1705-3
K-1900-8
K-1700-3-BN
D10
Directory
Any Analog
Touch Tone
Phone
Entry phones with built-in auto dialers for
phone systems without ringdown capabilities:
E-30
E-35
E-1600-30A
Note: E-10A through E-75 Series entry
phones can be used in this application if
used in conjunction with a K-1900-30 dialer.
E-10A
E-40
E-50
E-60
- OR -
- OR -
* Earth Ground
(optional)
E-70
E-75
14
DIP Switch 5
must be ON
(see page 18)
Optional Postal Lock (not included)
Optional Doorbell Switch***
(not included, see page 10 section J)
OR
Entry phones without built-in dialers
for phone systems with station to
station ringdown programming:
Analog Station Port on a Phone System
(PABX/KSU) or CO/Phone Line
**Doorbell Switch/Auxiliary Input: Connect to a doorbell switch (lighted or non-lighted) momentary SPST, 6-
16V bulb. Note: Unit must be in Doorbell Mode (DIP switch 1 ON). Or use as an Auxiliary Input, allowing
connection to a momentary SPST switch, keyed switch, postal lock with limit switch, etc. Note: Unit must be in
Auxiliary Contact Mode DIP switch 1 must be OFF.
* Note: To increase surge protection, fasten a wire from the screw terminal to Earth Ground (grounding rod,
water pipe, etc.)
Note: The doorbell mode is not compatible with entry phones that have built in auto dialers (E-30, E-35, E-1600-
30A, etc.). An external dialer or ringdown feature must be used. In the doorbell mode, a K-1900-30 dialer can
not be installed on the entry phone side of the C-2000B. It must be installed on the analog extension or telephone
line before the C-2000B.
15
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
STAND-ALONE
DOOR CONTROLLER
ENTRY SYSTEM
VIKING
PROGRAM
PHONE
GANG
PROG
COMM
ELECTRONICS
HUDSON, WI 54016
VIKING ©
MODEL ES-1
POWER 12 VDC
BLK
RED
GRN
WHT
ENTRY POINT
WIEGAND
DEVICE
LOG
BUS
Viking PRX-1
Card Reader
(not included,
DOD 221)
Viking PRX-4
Keypad
(not included,
DOD# 199)
|
AND / OR
|
12V DC
Adapter
(included)
120V AC
13.8V AC
Adapter
(included)
120V AC
(Power typically
not required for
gate controllers)
Door Strike/
Magnetic Lock
5A@30VDC/
250VAC maximum
- OR -
Viking E-70-SS
Entry Phone
(not included)
14
Also available, not shown:
Viking PRX-2 Card Reader/Keypad (DOD 219)
Viking PRX-3 Card Reader (DOD 228)
16
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
©
MODEL SLP-4
VIKING
ELECTRONICS
HUDSON, WI 54016
SINGLE LINE PAGING CONTROLLER
WITH FOUR RECORDABLE
TRIGGERED AUDIO CHIMES / MESSAGES
POWER
13.8 VAC
USB
LED
POWER MUTE AUDIO PAGE
PAGE TRIGGER
OUTPUT
WET
12VDC
DRY
N.C.
COM
N.O.
WAVE
FILE
INPUT
TRIGGERED AUDIO
CHIME/MESSAGE SELECTIONS
PER TRIGGER INPUT
DOORBELL MODE
ON HOLD ALARM
DIAL "9"
MUSIC ON
HOLD INPUT
TRIGGERED AUDIO
PLAYBACK VOLUME
PAGE
VOLUME
LOUD RINGING
VOLUME
2 WATT
AMP GAIN
+
1
2
3
4
VIKING
CO LINE
INPUT
GND
OUT TO
PHONES
USB
USB
TRIG 1
TRIG 2
TRIG 3
TRIG 4
MSG
MSG
MSG
MSG
POWER
PAGE
MUTE
AUDIO
PAGE
LOUD
RING
+ -
IO COM
+ SPK -
OUTPUT
Analog Station
Port on a Phone
System or
C.O. / Phone Line
*DIP Switch 1
must be ON
DIP Switch 1 must
be OFF and DIP
Switch 5 must
be ON (see
Programming
section D, pg 18)
To Entry
Phones
To "Page" input on
your whole house
audio controller.
14
The SLP-4 can be used with the Viking C-2000B entry phone controller. The C-2000B ’s normally open Aux
Contact Output connections, when wired to the SLP-4’s Trig1 input, will play the SLP-4’s DIP Switch selected
recorded door chime whenever Entry Phone 1, 2, 3 or 4 calls in. To provide up to 4 different door chimes, the
SLP-4’s “Doorbell Mode” dip switch must be turned ON, and the C-2000B must have the “Auxiliary Contact Mode”
enabled (DIP switch 1 OFF) and have the auxiliary contact programmed for “Entry Phone Triggered Ring Cadence
Activation” (3#60). The voice page feature of the SLP-4 can not be used in this application.
B. Provide Four Different CD Quality Door Chimes and Control of up to Four Entry Phones
and Door Strikes with the Viking C-2000B and SLP-4
C. Using the C-2000B with an E-70, E-75, Proximity Card Reader or a Keyless Entry Keypad
Step 1. Program the ES-1 “Relay Activation Time” to match the “Door Strike Activation Time” on the C-2000B.
Step 2. Connect the ES-1 relay output in parallel with the door strike output contacts on the C-2000B.
Step 3. Connect the entry phones and door strike outputs (if required) as shown in section A.
* Important: See the SLP-4 product manual for complete programming instructions (DOD# 479).
A. Accessing Programming
Programming
1. Accessing the Programming Mode with a security Code
2. Accessing the Programming Mode Locally (Security Code Bypass Mode)
Step 1. Call the station/extension the C-2000B is connected to.
Step 2. The C-2000B will answer the call after the programmed ring delay (factory set to 1) and output a
single beep.
Step 3.
Enter Q# followed by the six digit security code (factory set to 845464, see Programming section C).
Step 4. A double beep will indicate that you have accessed the programming mode.
Step 5. You can now touch tone program the features listed in section B, page 17-18.
Step 1. Move DIP switch 2 from OFF to ON (Security Code Bypass Mode, see DIP Switch Programming
section D on page 18).
Step 2. Call the station/extension the C-2000B is connected to. The C-2000B will answer after 1 ring.
Step 3. A double beep will indicate that you have accessed the programming mode.
Step 4. You can now touch tone program the features listed in section B.
Step 5. When finished programming, hang up and move DIP switch 2 to the OFF position.
Note: Programming from a cell-phone may not be suitable in areas with weak coverage.
Description
Enter Digits
+
Location
Privacy Number (factory disabled)
0-6 digits (0-9)
+
#00
Entry phone 1 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#11 - #16
* Entry phone 1 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#11 - Q#16
Entry phone 2 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#21 - #26
* Entry phone 2 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#21 - Q#26
Entry phone 3 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#31 - #36
* Entry phone 3 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#31 - Q#36
Entry phone 4 keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#41 - #46
* Entry phone 4 one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#41 - Q#46
Master keyless entry codes (factory disabled)
4-6 digits (0-9)
+
#51 - #56
* Master one time use keyless entry codes (factory disabled)
4-6 digits (0-9)
+
Q#51 - Q#56
Door strike 1 activation time (.5 - 99 secs, factory set to 5 secs)
2 digits (00-99)
+
#19
Door strike 2 activation time (.5 - 99 secs, factory set to 5 secs)
2 digits (00-99)
+
#29
Door strike 3 activation time (.5 - 99 secs, factory set to 5 secs)
2 digits (00-99)
+
#39
Door strike 4 activation time (.5 - 99 secs, factory set to 5 secs)
2 digits (00-99)
+
#49
Door strike activation code
1 or 2 digits
+
#57
To program Q as part of a relay command
QQ
Enable door strike buzz (factory setting)
1
+
#58
Disable door strike buzz
0
+
#58
B. Quick Programming Features (after accessing Programming Mode above)
* Note: A keyless entry code can be programmed for EITHER an unlimited number of uses or one time use, NOT
both. There can be a maximum of 6 keyless entry codes and/or one time use keyless entry codes per entrance.
Maximum entry phone ring count (1 - 99 rings, factory set to 5 rings)
2 digits (01-99)
+
#61
Analog station ring delay (factory set to 1 ring, 00= disabled)
2 digits (00-99)
+
#63
Analog station inbound call timer (factory set to 1 minute, 00= disabled) 2 digits (00-99)
+
#64
Enable Analog Station CPC detection (factory setting)
1
+
#65
Disable Analog Station CPC detection
0
+
#65
Enable global keyless entry
1
+
#66
Disable global keyless entry. (factory setting)
0
+
#66
Security code (factory set 845464)
6 digits (0-9)
+
#47
No Entry Phone mode enabled for entry phone 1*
1
+
#81
No Entry Phone mode disabled for entry phone 1 (factory setting)
0
+
#81
No Entry Phone mode enabled for entry phone 2
1
+
#82
No Entry Phone mode disabled for entry phone 2 (factory setting)
0
+
#82
No Entry Phone mode enabled for entry phone 3
1
+
#83
No Entry Phone mode disabled for entry phone 3 (factory setting)
0
+
#83
No Entry Phone mode enabled for entry phone 4
1
+
#84
No Entry Phone mode disabled for entry phone 4 (factory setting)
0
+
#84
Enable door strike latching/toggle commands (factory setting)
Q7
Disable door strike latching/toggle commands
Q8
Ignore touch tones to program an entry phone
##1 - ##4
Reset all programming to factory default settings
###
Erase all keyless codes
##8
This six digit number can be used to access the programming mode. The security code has been factory set to
845464 (V-I-K-I-N-G). It is recommended that you change the security code to a personal 6 digit number. To
change the security code, access programming (see Programming section A). Enter six digits 0-9 followed by
#47. If you have forgotten your security code, follow the steps in Programming section A, 2. Accessing the
Programming Mode Locally (Security Code Bypass Mode). Note: The security code must be six digits in
length and can NOT contain a Q or #.
C. Security Code (#47)
D. Dip Switch Programming
LED3
LED1
LED2
LED4
LED5
LED6
LED7
C
C
C
C
C
C
C
J11-
1
2
3
J10-
1
2
3
J9-
1
2
3
J8-
1
2
3
J7-
1
2
3
1
2
3
on
4
5
VIKING ©
MODEL C-2000B
VIKING
ELECTRONICS
HUDSON, WI 54016
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
8 9 10 11 12 13
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
PWR 13.8 VAC
EARTH GND
ENTRY PHONE 1
DOOR STRIKE 1
ENTRY PHONE 2
DOOR STRIKE 2
ENTRY PHONE 3
DOOR STRIKE 3
ENTRY PHONE 4
DOOR STRIKE 4
DOORBELL SWITCH /
AUX. INPUT
AUX. CONTACT
OUTPUT
PHONE LINE
INPUT
LINE OUT
TO PHONES
ANALOG STATION
INPUT
DIP Switches shown
in the factory default
positions
OFF ON
1
2
3
on
4
5
14
* Note: Viking handsfree entry phones require CPC for faster automatic disconnect.
Switch
Position
Description
1
OFF
Auxiliary Contact Mode
1
ON
Doorbell Mode (factory setting)
2
OFF
Normal Operation Mode (factory setting)
2
ON
Security Code Bypass Mode
3
OFF
* Entry Phone automatic disconnect (CPC)
disabled
3
ON
Entry Phone automatic disconnect (CPC)
enabled (factory setting)
4
OFF
Entry Phone busy signal disabled
4
ON
Entry Phone busy signal enabled (factory
setting)
5
OFF
Single Line Ring Through Mode (factory
setting)
5
ON
Analog Station Dial Through Mode
* Note: The entry phone 1 position can not be programmed in the No Entry Phone Mode while the C-2000B is in
the Doorbell Mode (DIP switch 1 ON, see page 18), as the Doorbell Mode relies on entry phone 1. The C-2000B
will provide 3 error beeps if you attempt to program “1#81” while DIP switch 1 is ON.
E. Privacy Number (#00)
F. Keyless Entry Codes and One Time Use Keyless Entry Codes
G. Door Strike Activation Time (#19, #29, #39, #49)
Each entry phone may have a combination of up to 6 keyless entry codes or one time use keyless entry codes
for touch tone keyless entry. The keyless entry codes may be from 4 to 6 digits in length and are stored in locations
#11 - #16 for entry phone 1, #21 - #26 for entry phone 2, #31 - #36 for entry phone 3, and #41 - #46 for entry
phone 4. Up to 6 master keyless entry codes may be from 4 to 6 digits in length and are stored in locations #51
- #56. The master keyless entry codes can be used at any entry phone to activate that entry phone’s door strike.
To change any of the keyless entry codes to one time use, insert a Q in front of the specific memory location
during programming (ie: “Q#11”). To clear any keyless entry codes, simply enter the location number (ie: “#11”
or “Q#11”) without any previous digits.
A single pole double throw relay is available for each entry phone (a second set of contacts are available on solder
pads only), and each may be programmed with its own door strike activation time (programmed in seconds).
Each time must be 2 digits (Example: 00 = 1/2 sec) and is stored in locations #19, #29, #39 and #49 for relays 1
through 4 respectively. All activation times are factory set to 05 (5 sec) Note: A buzz sound will be heard in the
house phone and entry phone, indicating the door strike relay has been activated and visitors can now open the door.
H. Door Strike Activation Code (#57)
I. Auxiliary Contact Timing (#59)
To program the length of time the “AUXILIARY CONTACT” is activated when triggered from an entry phone or
the “AUX INPUT”, enter 00 - 99 followed by #59.
The Privacy Number is factory disabled so an off-hook entry phone is automatically connected through to the
analog PABX extension or telephone line. If a Privacy Number is programmed, an off-hook entry phone is provided
with simulated dial tone and must touch tone dial the privacy number before they are connected to the analog
PABX extension or telephone line. The Privacy Number may be from 1 to 6 digits and is stored in location “#00”.
To disable the Privacy Number, clear the number’s memory location by entering “#00” without any previous digits.
The programmable one or two digit code stored as the Door Strike
Activation Code is the touch tone command that the person being called
must enter on their touch tone phone for timed activation of the door
strike relay. The Door Strike Activation Code can use any of the digits
on the standard 3X4 touch tone keypad except “#”. To program a “Q”,
enter “QQ”. To disable this feature enter #57 without any preceding
digits. The C-2000B determines which direction the touch tone is
coming from and only responds to touch tones from the called phone.
The factory setting is “QQ”.
Note that using “Q” in the door strike activation code may interfere with the operation of latching commands. For
example, if the door strike activation code is a single “Q”, the “Q1”, “Q0”, and “Q#” commands will not work because
the “Q” activates the door strike and the command sequence is completed. Similar conflicts arise with “Q1” and
“Q0” as the door strike code.
Examples
Enter Digits
To program “6”
6#57
To program “39”
39#57
To program “Q7”
QQ7#57
To program “QQ”
“QQQQ#57”
J . Doorbell Switch Input and Auxiliary Contact Output
1. Doorbell Mode (DIP Switch 1 ON - factory setting)
With the C-2000B in the doorbell mode (DIP switch 1 ON), a normally open switch (SPST 6-16V lighted or non-lighted doorbell
button, etc.) can be connected to terminals 28 and 29 (DOORBELL SWITCH / AUX INPUT). This switch should be located
near entry phone 1. Door chime power (normally connected to a doorbell button) can be routed through terminals 30 and 31
(N.O. AUX CONTACT OUTPUT). A momentary closure on the C-2000B DOORBELL SWITCH input terminals will momentarily
activate the AUX CONTACT OUTPUT terminals for the same duration, activating your door chime. Entry phone 1 will be called,
automatically answer (see the Product manual for your entry phone) and the entry phone is then connected to the analog
PABX extension or telephone line. If the extension or phone line is a ringdown extension or an external dialer (model K-1900-
5) is used, the call will ring the programmed number. When a remote party answers, door strike commands can be entered,
etc. (see Operation sections A-E).
Notes:
1. This option can only be used if there is only one entry phone on the C-2000B.
2. If the user presses the doorbell switch again while their call is being completed or while talking to the remote party,
the auxiliary relay will activate each time they press the doorbell switch (causing the doorbell to chime again).
3. A K-1900-5 dialer can not be installed on the entry phone side of the C-2000B. It must be installed on the analog
extension or telephone line before the C-2000B.
4. The doorbell mode is not compatible with entry phones that have built in auto dialers (E-30, E-35, E-1600-30A,
etc.). An external dialer or ringdown feature must be used.
5. The entry phone 1 position can not be programmed in the No Entry Phone Mode while the C-2000B is in the
Doorbell Mode (DIP switch 1 ON), as the Doorbell Mode relies on entry phone 1. The C-2000B will provide 3 error
beeps if you attempt to program entry phone 1 in the No Entry Phone Mode while DIP switch 1 is ON. See
Programming section O. No Entry Phone Mode for details.
c. Entry Phone Triggered Ring Cadence Activation
With the entry phone triggered ring cadence activation programmed (3 followed by #60), when entry
phone 1 is activated, a 1 second on and 3 seconds off auxiliary contact pattern is generated. When entry
phone 2 is activated, a double burst contact pattern is generated with 3 seconds off between patterns.
When entry phone 3 or 4 is activated, unique contact patterns are generated for use with the SLP-1 and
SLP-4. In the Analog Station Dial Through Mode, the pattern is only provided once when the entry phone
first goes off-hook, versus repeating like the Single Line Ring Through Mode. This is ideal for controlling
visual ring indicators, or connecting to a model SLP-1 or SLP-4 for unique door chimes.
2. Auxiliary Contact Mode (DIP Switch 1 OFF) (#60)
a. Entry Phone Triggered Timed Activation (0.5 second factory default with DIP switch 1 OFF)
b. Entry Phone Triggered Continuous Activation
With the C-2000B in the auxiliary contact mode (DIP switch 1 OFF), the auxiliary contact output can be
programmed to activate in 3 different patterns when entry phones 1-4 are off-hook. These patterns include
a momentary activation, a continuous activation while the entry phone is in use, and a ring cadence pattern.
A fourth programmed setting is also available for a timed activation of the auxiliary relay from a contact
closure.
Note: Auxiliary Contact Programming can only to be used if the C-2000B is in the Auxiliary Contact Mode
(DIP switch 1 OFF), see DIP Switch Programming section D on page 18.
With the entry phone triggered timed activation programmed (1 followed by #60), when any entry phone
is activated, the auxiliary contacts will activate for the programmed time (0.5 - 99 seconds) in memory
location #59 (see section I on page 19).
With the entry phone triggered continuous activation programmed (2 followed by #60), when any entry
phone is activated, the auxiliary contacts will activate continuously (latch) until the entry phone
disconnects. This is ideal for controlling video cameras, lights, etc. Also in this mode, when a house
phone has dialed a monitor command (#1, #2, #3 or #4) to connect to an entry phone, the C-2000B will
latch the auxiliary relay during the “monitor” once the entry phone answers (so a camera or light can be
activated while monitoring).
Auxiliary Contact Programming (DIP switch 1 OFF)
Enter Digits
+
Location
Auxiliary contact timing (0.5 - 99 secs, factory set to 00 = 0.5 secs)
2 digits (00-99)
+
#59
1. Entry phone triggered timed activation (factory setting)
1
+
#60
2. Entry phone triggered continuous activation
2
+
#60
3. Entry phone triggered ring cadence activation
3
+
#60
4. Auxiliary input triggered timed activation
4
+
#60
With the auxiliary input triggered timed activation programmed (4 followed by #60), a momentary contact
closure on the DOORBELL/AUX INPUT will activate the auxiliary contacts for the programmed time (0.5
- 99 seconds in memory location #59, see section I). The auxiliary contacts may be used to provide an
additional relay or may be used to add door strike entry to an entry phone that does not have a touch
tone keypad. The auxiliary input contacts may also be used for timed operation of other devices such as
yard lights, etc. and can be triggered by the second set of auxiliary contacts (available through solder
pads on the C-2000B PCB).
d. Auxiliary Input Triggered Timed Activation
K. Maximum Entry Phone Ring Count (#61)
L. Analog Station Ring Delay (#63)
If the C-2000B is called, it will answer on the first ring and give a single beep. This factory-set ring delay can be
changed, to a ring delay from 1 to 99. The Analog Station Ring Delay must be 2 digits and is stored in location
#63. To prevent the C-2000B from answering incoming calls, enter 00#63. To allow the C-2000B to answer
incoming calls again when this has been disabled, turn Dipswitch 2 ON to enable the learn mode and call into the
C-2000B. The unit will answer on the first ring and give two beeps indicating that it is in the programming mode
and the ring delay can be reprogrammed. Remember to turn Dipswitch 2 back OFF when finished.
The number of times a call will ring to an entry phone can be limited in programming. The maximum entry phone
ring count determines the number of times an entry phone port will ring before the C-2000B hangs up, when
remotely calling the analog PABX extension or telephone line to monitor or program an entry phone. The
programmable maximum ring count must be 2 digits and is stored in location “#61”. The maximum ring count is
programmable from 1 to 99 and factory set to (05) 5 rings.
M. Analog Station Inbound Call Timer (#64)
After the C-2000B answers an incoming call, it is possible to enter #1, #2, #3, or #4 to monitor one of the entry
phones. When monitoring an entry phone, an inbound call timer starts. The default value for this timer is 1 minute,
but it can be changed in programming to 1-99 minutes. Enter the desired time in minutes followed by #64. The
Analog Station Inbound Call Timer must be 2 digits and is stored in location “#64”. To disable the Analog Station
Inbound Timer so monitoring entry phones has no time limit, enter “00#64” or “#64”.
By default, a person at an entry phone can only use a keyless entry code programmed for that particular entry
phone, or a master code, to activate the entry phone’s door strike. With global keyless entry enabled, the person
can use a keyless code associated with any other entry phone to activate that entry phone’s door strike relay
from the entry phone they are at. For example, a person at entry phone 1 can enter a keyless entry programmed
for entry phone 2, to activate entry phone 2’s door strike. This feature only affects keyless codes programmed for
an entry phone, and not master codes. If a master keyless code is entered with global keyless entry enabled, the
C-2000B will activate the relay for the entry phone the user is connected to, just as it would if global keyless entry
was not enabled. To enable global keyless entry, enter “1#66” in programming. To disable it enter “0#66”.
The C-2000B has a “ring entry phone” programming feature that allows the remote programming of entry phones
that can automatically answer incoming calls. All Viking handsfree entry phones have this capability; check the
entry phone settings to make sure that auto-answer is enabled. To program entry phones, call in to the C-2000B
and enter the programming mode (see Programming section A. Accessing Programming). In programming,
enter ##1, ##2, ##3 or ##4 to select the entry phone to be programmed, and the C-2000B will send ring signal to
that entry phone. If the called entry phone answers, the C-2000B connects the entry phone to the calling phone
and the C-2000B no longer reacts to any touch tones dialed from the calling phone to the entry phone, allowing
any programming the entry phone may require. If the entry phone does not answer within 5 rings (programmable
– see K. Maximum Entry Phone Ring Count on page 20), the C-2000B stops ringing that entry phone and
remains in the programming mode for up to 20 seconds, ready for another C-2000B program command. When
the entry phone does answer and the entry phone and calling phone are connected, enter the security code for
the entry phone (if required) and proceed to program the entry phone. When finished programming that particular
entry phone, enter the hang up command for the entry phone which should be either “#7” or “0000”, depending
on the model of the entry phone (see the product manual for the entry phone). When the entry phone hangs up,
the C-2000B remains in the programming mode for up to 20 seconds, ready for additional programming
commands. To program another entry phone, enter “##” plus the number of the next entry phone and repeat the
cycle. When finished programming the entry phones, either hang up or dial “##7” to force the C-2000B to hang
up and exit the programming mode.
N. Enable/Disable Global Keyless Entry (#66)
P. Ignore Touch Tones to Program Entry Phones (##1 - ##4)
If one or more of the entry phone positions is unused, it can be programmed to operate in the No Entry Phone
Mode (see note below). In this mode a remote phone can call the C-2000B and control door strike relays for the
unused entry phone positions, without being forced to enter the relay command within a few seconds. For
example, with entry phone 4 programmed in the No Entry Phone Mode, when a remote phone calls the C-2000B
and dials “#4”, the remote phone can wait up to 20 seconds before entering a one or two digit (programmable)
Door Strike Activation Code (QQ is the default) or “Q1”, “Q0” or “Q#” to latch, unlatch or toggle the relay. When
this mode is enabled, monitoring an entry phone at that position is no longer possible. The No Entry Phone Mode
is disabled by default. To enable this mode for a given entry phone position, enter “1” in the memory location for
that entry phone (“1#81” for entry phone 1, “1#82” for entry phone 2, “1#83” for entry phone 3 or “1#84” for entry
phone 4). To disable the No Entry Phone Mode for a given entry phone position, enter a “0” in place of the “1” in
the memory location for that entry phone.
Note: The entry phone 1 position can not be programmed in the No Entry Phone Mode while the C-2000B is in the
Doorbell Mode (DIP switch 1 ON), as the Doorbell Mode relies on entry phone 1 being connected in order to operate
correctly. The C-2000B will provide 3 error beeps if you attempt to program “1#81” while DIP switch 1 is ON.
O. No Entry Phone Mode
When a visitor presses the call button (comes off-hook) on an entry phone, the C-2000B connects the entry phone
to the analog PABX extension or telephone line. The entry phone can then use the line to dial an unlimited quantity
of digits but will be disconnected from the extension or telephone line if either a “Q” or “#” touch tone is dialed.
“#” is a hang up command to the C-2000B, so it disconnects the entry phone from the line and hangs up the
extension or telephone line when a “#” is detected. If “Q” is detected, the C-2000B disconnects the entry phone
from the line and waits up to 2 seconds for the second digit of a fixed relay command before hanging up the
extension or telephone line. If the Door Strike Activation Code has been changed from the default “**”, the entry
phone may also be disconnected from the extension or telephone line when the first digit of the custom door strike
code has been detected, depending on the timing of the digits (see Programming section H. Door Strike
Activation Code on page 19).When someone remotely answers the call, they can dial the touch tone door strike
activation code (“QQ” is the default) to momentarily activate that entry phone’s door strike or hang up to terminate
the call if entry is not granted (or dial “#” then hang up). If the door strike has been activated, a buzz sound will
be heard confirming the strike operation.
If one entry phone is using the analog PABX extension or telephone line and a second entry phone goes off-
hook, the second entry phone will receive C-2000B generated busy signal until the analog PABX extension or
telephone line becomes available. Remotely monitoring entry phones, forcing door strike relays to operate or
programming entry phones is possible by calling the analog PABX extension or telephone line connected to the
C-2000B.
If you require the door strike to remain on continuously (ie: a truck delivery), enter Touch Tones “Q1” to continuously
activate that relay. A 5 second buzz sound will indicate the door strike relay is latched on. When the visitor calls
in again (ie: they are finished unloading the truck), enter Touch Tones “Q0” to deactivate the relay. A short buzz
will indicate the door strike relay is off.
In this mode, no caller ID data is generated by the controller and no “entry phone identifier beeps” are provided
when the call is answered. Keyless entry codes can still be programmed per entry phone to provide keyless entry
in the Analog Station Dial Through mode (see Operation section E on page 23).
B. Monitoring
Remote monitoring to an entry phone that supports auto-answering capability is possible by calling the analog
PABX extension or telephone line the C-2000B is connected to and dialing “#1”, “#2”, “#3” or “#4” to call entry
phones 1 to 4 respectively (C-2000B provides a single beep upon answering). All Viking Handsfree Entry Phones
are equipped with an auto-answer feature.
The length of time you are allowed to monitor entry phones is limited by the Analog Station Inbound Call Timer
(“#63”). The default time is 1 minute but can be programmed from 1 to 99 minutes or disabled. See Programming
section M. Analog Station Inbound Call Timer on page 21.
The door strike relays can be remotely activated without calling out to the entry phone. This is accomplished by
calling the analog PABX extension or telephone line the C-2000B is connected to and dialing a four digit touch
tone string. Refer to the chart below for the dial strings. When you momentarily activate a door strike relay, it will
activate for the amount of time specified in Programming, section G on page 19.
C. Activating Door Strike/Gate
Entry
Relay
*Momentarily
Activate Door Strike
** Latch
Door Strike
**Un-Latch
Door Strike
** Toggle
Door Strike Relay
1
#1QQ
#1Q1
#1Q0
#1Q#
2
#2QQ
#2Q1
#2Q0
#2Q#
3
#3QQ
#3Q1
#3Q0
#3Q#
4
#4QQ
#4Q1
#4Q0
#4Q#
* Note:The Momentarily Activate Door Strike column is shown with the default ”QQ” as the door strike activation
code. To change the door strike activation code, see Programming section H. Door Strike Activation Code on
page 19. Note that the Latch Door Strike, Un-Latch Door Strike and Toggle Door Strike Relay commands are not
programmable.
** Note: The latch/toggle commands can be disabled (see Programming section B on page 17-18).
CAUTION: Some strikes are designed for intermittent operation only. The latch and toggle commands
should NOT be used with these intermittent strikes, or damage to the strike may occur. Only use the latch
and toggle commands with strikes designed for continuous operation.
D. Privacy Number
E. Keyless Entry Codes and One Time Use Keyless Entry Codes
The privacy number feature was originally designed for the Single Line Ring Through mode and is a feature that
prevents unwanted (prank) entry phone calls from ringing the phones in the house. To use the feature requires
entry phones that have touch tone keypads, as a user/visitor must dial the correct privacy number on a keypad
to ring the phones in the house. The privacy number feature will rarely be used in the Analog Station Dial Through
mode, but having a privacy number programmed does affect the operation in this mode.
If a privacy number has been programmed, an off-hook entry phone is given 4 seconds of simulated dial tone to
allow the visitor to enter the privacy number. If the visitor enters the correct privacy number, the C-2000B will
connect the entry phone to the analog PABX extension or telephone line. If they enter an incorrect number, they
will be disconnected. If a privacy number is not programmed, an off-hook entry phone is immediately connected
through to the analog PABX extension or telephone line.
Touch tone keyless entry codes may be used to provide keyless entry. Each entry phone may have up to 6
keyless entry codes. There are also up to 6 master keyless entry codes which can be used at all four entry
locations. When keyless entry codes have been programmed, an off-hook entry phone is immediately connected
to the analog PABX extension or telephone line. If a touch tone “#” is detected from the entry phone within 4
seconds, the C-2000B disconnects the entry phone from the analog PABX extension or telephone line and waits
for the entry phone to dial the keyless entry code.
A correct keyless entry code will provide a timed door strike activation for that entry phone location. One time use
keyless entry codes function as described above but can only be used ONCE. After the one time use keyless
entry code has been used, it is instantly cleared from the C-2000B’s memory. This is ideal for issuing keyless
entry codes to service personnel, etc. Note: A short buzz sound indicates when the relay has been activated
and the visitor can now open the door.
Keyless entry codes also affect the operation of the auxiliary relay contacts, if the auxiliary contacts have been
programmed to trigger when an entry phone has gone off-hook. This is when DIP switch 1 is set to the off position
and the C-2000B is programmed for “entry phone triggered timed activation” (“1#60”), “entry phone triggered
continuous activation” (“2#60”) or “entry phone triggered ring cadence activation” (“3#60”). With no keyless entry
codes programmed, the auxiliary relay activates immediately when the entry phone goes off-hook. When keyless
entry codes are programmed, the auxiliary relay will not activate if “#” plus a valid (or invalid) keyless entry code
is dialed but will activate immediately in either of these cases: The first digit dialed by the entry phone is not a “#”
or no digits are dialed by the entry phone for 4 seconds.
Note: See Programming section N. Enable/Disable Global Keyless Entry on page 21 for a description of the
Global Keyless Entry feature.
F. Operation Commands
* Notes:
CAUTION: Some strikes are designed for intermittent operation only. The latch and toggle commands should NOT be used
with these intermittent strikes, or damage to the strike may occur. Only use the latch and toggle commands with strikes
designed for continuous operation.
1. The activate door strike relay command is shown with the default “QQ” as the door strike activation code. To change
the door strike activation code, see Programming section H. Door Strike Activation Code on page 19. Note that
the remaining three operation commands ( Q1, Q0, and Q# ) are not programmable.
2. The latch commands can be disabled (see Programming section B on page 17-18).
3 . The “toggle relay from last position” command (“Q#”) will NOT be accepted when a remote phone is connected to an
entry phone. The toggle command will be accepted if a remote phone calls the analog PABX extension or telephone
line and dials the toggle relay command without calling the entry phone (“#1Q#” to toggle door strike relay 1 from it’s
current position for example).
Operation Description
Touch Tone Command
*Activate door strike relay
Q Q
* Continuously activate (latch) door strike relay
Q 1
*Continuously de-activate (unlatch) door strike relay
Q 0
* Toggle relay from last position
Q #
Answer or disconnect an entry phone call
#
Monitor entry phone 1
#1
Monitor entry phone 2
#2
Monitor entry phone 3
#3
Monitor entry phone 4
#4
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance Monday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Product Manual in front of you.
3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem,
with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag,
sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or
freight collect shipments cannot be accepted. Ship cartons prepaid to: Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued.
This number is valid for fourteen (14) calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the Viking product using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to
pay a restocking charge.
DOD 156
Printed in the U.S.A.
ZF302790 REV C
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates
and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued
to incorporate such changes.
Warranty
TWO YEAR LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of
purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to
Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a
Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage
caused by use of the product by the purchaser or others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments.
This warranty does not cover stainless steel surfaces that have not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS
ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER
PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE
PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT
LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT
VIKING'S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF
WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY
OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED
AS SUCH.
If trouble is experienced with the C-2000B, for repair or warranty information, please
contact:
Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 (715) 386-8666
If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
Connection to Party Line Service is subject to State Tariffs. Contact the state public
utility commission, public service commission or corporation commission for information.
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for the call. Perform
such activities in the off-peak hours, such as early morning or late evenings.
It is recommended that the customer install an AC surge arrester in the AC outlet to
which this device is connected. This is to avoid damaging the equipment caused by
local lightning strikes and other electrical surges.
PART 15 LIMITATIONS
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC REQUIREMENTS
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the side of this equipment is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
The REN is used to determine the number of devices that may be connected to a telephone
line. Excessive REN's on a telephone line may result in the devices not ringing in response
to an incoming call. In most but not all areas, the sum of the REN's should not exceed five
(5.0) To be certain of the number of devices that may be connected to a line, as determined
by the total REN's, contact the local telephone company. For products approved after July
23, 2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
The plug used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. If your
home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this C-2000B does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified
installer.
If the C-2000B causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice
isn't practical, the telephone company will notify the customer as soon as possible. Also, you
will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make the necessary modifications
to maintain uninterrupted service.
Product Support: (715) 386-8666