Phonak Roger BaseStation Operation & User’s Manual

5 3 Getting to know your Roger BaseStation 6 3.1 In the box 6 3.2 Roger BaseStation front panel view 7 3.3 Roger BaseStation rear panel view 7 3.4 Indicator light (LED status) 8 3.5 Transmission range 8 4 How to install Roger BaseStation 10 4.1 Single rack kit mounting 10 4.2 Wall mount 11 4.3 Dual rack kit mounting 12 4.4 Power supply 13 4.5 Security slot 14 5 Getting started 15 5.1 Connecting power supply 15 5.2 Connecting audio source 15 5.3 Switching on and off 16 5.4 Pairing Roger BaseStation with 17 a Roger Earpiece

18 a Roger Touchscreen Mic 5.6 Roger BaseStation range 20 6 Using Roger BaseStation 21 6.1 Input signal monitoring 22 6.2 How to adjust Roger Earpiece volume 22 6.3 NewNet 23 7 Troubleshooting 24 8 Performance 27 9 Standard applied 28 10 Important information 29 10.1 Hazard warnings 29 10.2 Product safety information 30 10.3 Other important information 31 10.4 Declaration of Conformity 32 11 Service and warranty 35 11.1 Local warranty 35 11.2 International warranty 35 11.3 Warranty limitation 35 12 Information and explanation of symbols 37 13 Homologation references 38

Phonak Communications AG. Used with the Roger Earpiece, this compact transmitter uses adaptive wireless transmission to allow people to receive audio information discreetly. The Roger for Studio system delivers the features and performance demanded by professionals. Your Roger BaseStation is a premium-quality Swiss product developed by Phonak Communications AG, part of Sonova AG, the world’s leading hearing healthcare company.

2.1 Roger Earpiece communication system R o ge r Ea rp ie ce R o ge r Ea rp ie ce Input level R o ge r Ea rp ie ce

BaseStation 3.1 Box contents Input level 2.22 Power supply BaseStation imbu Cardboard stencil for wall-mounting Front Rear Roger BaseStation Standalone feet Rack mounting M8 Screws Plastic anchor and screws for wall-mounting User guide Torx key Hex key Single Rack Mount kit Cardboard stencil for wall-mounting Rack mounting M6 Screws Power supply

3.3 Roger BaseStation rear panel view Input level 0 7 1 6 2 5 3 4 5V 0.5A Balanced Audio IN RogerTM BaseStation Hot (+) Cold (-) GND Hot (+) Cold (-) GND 1 9 e w q 7 8 r 5 3 2 4 6 7 XLR & 6.3 (1/4’’) socket 8 3.5 socket 9 Power supply socket 10 USB-B (only for service) 11 NewNet button 12 NewNet LED 13 Security lock 1 On/Off button 2 Connect button 3 Connect LED 4 Audio input graphical display 5 Volume control 6 Antenna Note: For unbalanced input, both mono and stereo plugs can be used. When using stereo plugs, the stereo signal will be transformed into a mono signal.

LED Status Means Power Off / Aus / Eteint On / Ein / Enclenché Connect 2s Roger Earpiece connected Roger Earpiece verbunden Roger Earpiece connectée 1s 1s No Roger Earpiece in range Keine Roger Earpiece in Reichweite Pas de Roger Earpiece à portée 1s 1s 1s Not a compatible receiver Empfänger nicht kompatibel Le récepteur n’est pas compatible Newnet 2s Network resetted Neues Netzwerk erstellt Le réseau a été réinitialisé

Warning: Do not turn, unscrew or replace antenna. The Roger BaseStation should ideally be placed in the center of the area to be covered. Walls, metallic elements and human bodies are obstacles, which might reduce the transmission range.

Roger BaseStation can be used standalone, mounted in a rack, or mounted on a wall by using the accessories included in the device packaging. 4.1 Single rack kit mounting

Input level Note: • The Roger BaseStation must be mounted so that the antenna is on the upper side of the box. • Do not turn the antenna: the Roger BaseStation off ers the best performance when the antenna is oriented as on the drawing. • Do not unscrew the antenna. • Do not replace the antenna.

To mount two Roger BaseStations in the same rack slot, please order the 19’’ installation kit for two Roger BaseStations separately. Screws and washers included in Roger BaseStation set

1) Insert the plug adapter corresponding to the right country in the universal power supply: 2) Connect the power supply to an electrical outlet, and then connect the power cable to the power supply socket located on the rear panel of the Roger BaseStation. Power supply 100-240 VAC to 5.3 VDC / 4 A Note: the packaging contains EU and US plugs. Other plug adapters are available as spare parts. For more information, please contact your local Phonak representative. 2.22 Power supply BaseStation

The Roger BaseStation includes a security slot on the back panel to secure your device from theft. The slot complies with the K & Lock® standard.

5.2 Connecting an audio source Connect the power supply to an electrical outlet, and then connect the power cable to the power supply socket located on the rear panel of the Roger BaseStation. The Roger BaseStation has two audio input options: a balanced connection (XLR or Jack 6.3) and an unbalanced connection (Jack 3.5). Use the balanced input if you have a balanced connection such as from a professional audio mixer. Use the unbalanced input to connect to an unbalanced audio source such as from a portable audio source (mobile phone, laptop or MP3 player). If both unbalanced and balanced plugs are connected, the unbalanced input has priority. In that case the audio signal from the XLR/Jack 6.3 will not be transmitted. 5 Getting started

XLR socket front view Jack 6.3 (1/4’’) The unbalanced 3.5 jack connection supports mono or stereo connections. When using stereo plugs, the stereo signal will be transformed into a mono signal. To turn the Roger BaseStation on or off , press the button on the front panel. Hot (+) Cold (-) GND Hot (+) Cold (-) GND

To connect a Roger Earpiece to the BaseStation for the fi rst time, hold it within 10 cm / 4 inches of the Roger BaseStation and briefl y press the Connect button on the front panel. • Only one Roger Earpiece can be Connected at a time. Keep any other Roger devices out of range during this process. • An unlimited number of Roger Earpieces can be connected. • Connecting a Roger Earpiece is only required the fi rst time it is used. The Roger Earpiece will then remain connected with the Roger BaseStation as long as the NewNet function has not been activated (pt 6.3). • Refer to the Indicator light section for the diff erent meaning of the LED indicator. 0-10 cm 0-4 inches R o ge r Ea rp ie ce Input level

Touchscreen Mic To connect a Roger Touchscreen Mic, hold it within 10 cm / 4 inches of the Roger BaseStation. • To connect the Roger Touchscreen Mic to a Roger BaseStation, press either: 1) Connect on the Roger BaseStation, or 2) JoinNet on the Roger Touchscreen Mic (this can be done near to the Roger BaseStation or near to a Roger Earpiece) • Only one Roger Touchscreen Mic can be paired at a time. Keep any other Roger devices out of range during this process. It’s not possible to connect multiple Roger BaseStation transmitters together. • The number of connected Roger Touchscreen Mics is limited to 35. 0-10 cm 0-4 inches Input level

the fi rst time. The Roger Touchscreen Mic will then remain connected with the Roger BaseStation as long as the NewNet function has not been activated (pt 6.3). • The Connect LED on Roger BaseStation will show green for two seconds to confi rm a successful connection. If the connection was not successful, the light will blink red twice. For further information on the LED indicator, please refer to the Indicator light section (pt 3.4). • Only one audio signal (Roger BaseStation or e.g Roger Touchscreen Mic) can be heard at a time. When two audio signals arrive simultaneously, the audio signal from the Roger BaseStaion always has priority. • As the Roger BaseStation is master of the network, if the Roger BaseStation is turned off or a Roger Touchscreen Mic moves out of range, the Roger Touchscreen Mic will stop transmitting and its light will blink. For more information, please refer to the Roger Touchscreen Mic user-guide.

The typical coverage range is 15-40 meters (49-131 ft), depending on environment. Note that human bodies and obstacles may reduce this distance. Warning: Do not turn, unscrew or replace the antenna. The Roger BaseStation has been tested to comply with EMC standards with the antenna provided. Replacing or altering the antenna would void this compliance.

The input signal meter indicates the strength of the audio input signal. With an appropriate audio signal level, the red LEDs should never light up. To increase or decrease the signal, adjust the gain on the audio source directly. Range unbalanced input (jack 3.5) Nominal -27 dBu / 0.035 VRMS Max 0 dBu / 0.77 VRMS Range balanced input (XLR + jack 6.3) Nominal 0 dBu / 0.77 VRMS Max +20 dBu / 7.75 VRMS Too weak Adequate Too strong Input level Input level Input level 6.1 Input signal monitoring

from -14 dB to +12 dB, in steps of 2dB. • To mute the Roger Earpiece volume, turn the rotary knob to the left until the ‘0’ mark. • A change in volume eff ects all connected Roger Earpieces in range. Note that a Roger Earpiece joining the network after adjusting the volume control will experience the same volume as other connected devices. The volume of an individual Roger Earpiece can be adjusted using a Roger Touchscreen Mic. For more information, please refer to the Roger Touchscreen Mic user guide. To adjust the output volume of all Roger Earpieces in range of a Roger BaseStation, turn the volume control knob on the Roger BaseStation front panel. To increase the volume, turn the rotary knob clockwise. 6.2 How to adjust the Roger Earpiece volume 0 7 1 6 2 5 3 4

Roger devices, press and hold the NewNet button located on the rear panel of the Roger BaseStation for more than 7 seconds. The LED next to the NewNet button will show green for 2 seconds when the network reset is complete and all devices have been disconnected.

BaseStation on The power cable is not connected, either to the Roger BaseStation back panel, or to an electrical outlet The input level meter does not show any activity The Roger BaseStation is off There’s no audio source connected The audio input source level is too low Red LEDs on the input level meter are blinking The source volume is too high Solutions Check the power supply’s connections Solutions Turn the Roger BaseStation on Check the connections on the Roger BaseStation rear panel Increase the audio source volume until all green LEDs are blinking Solutions Decrease the source volume

even if the device is switched on and all connections are right The signal is on the balanced input, but there’s also a plug in the unbalanced socket. The Roger Earpiece is not connected to the Roger BaseStation The transmitted audio is muted In a network with a Roger Touchscreen Mic, the Roger BaseStation may not be switched on or may be out of range Solutions Disconnect the unbalanced audio source. Unbalanced audio signal has priority over the balanced input. Hold Roger Earpiece close to the Roger BaseStation and press the Connect button Turn the volume control rotary knob clockwise to unmute the transmitter Turn the Roger BaseStation on, or move the Roger Touchscreen Mic closer to the Roger BaseStation

is interrupted The distance between the Roger Earpiece and Roger BaseStation is too large There are obstacles between you and the Roger BaseStation Roger Earpiece is receiving the wrong audio source The Roger Earpiece is connected to the wrong Roger BaseStation. Solutions Move closer to Roger BaseStation or change orientation (avoid body absorption) Make sure you can see the Roger BaseStation (line of sight) Solutions Set up a new network by pressing the NewNet button on the rear panel of the Roger BaseStation and connect the Roger Earpiece to the correct Roger BaseStation.

Housing Dimensions (L x W x H) Weight Operating range Power consumption Operating conditions Transport and storage conditions 2.402 GHz up to 2.480 GHz 100 mW 100 Hz - 7200 Hz -42 dB (< 0.8 % @ 1 kHz) 55 dB (@ 1 kHz) 132 x 132 x 44 mm (5.1” x 5.1” x 1.6”) 488 g (1.1 lbs) 15 – 40 m (49-131 ft) 225 mW (75 mA @ 3 V) 0° to + 45° Celsius (+32° to +113° Fahrenheit) and relative humidity of <95% (non-condensing) -20° to +60° Celsius (-4° to +140° Fahrenheit) and relative humidity of 90% for a long period

Electrical safety: Radiocom 2.4 GHz: EMC: FCC: IC: IEC/ EN 60950-1 EN 300 328 EN 301.489-1,-3,-9,-17 Part 15C RSS-247

10.1 Hazard warnings Keep this device out of reach of children aged under 3 years. Opening the device might damage it. If problems occur that cannot be resolved by following the guidelines in the Troubleshooting section of the User Guide, consult your local Phonak Communications AG representative. Your device should only be repaired by an authorized service center. Changes or modifi cations to this device that were not explicitly approved by Phonak Communications AG are not permitted. Please dispose of electrical components in accordance with your local regulations. Do not use your device in areas where electronic equipment is prohibited. If in doubt, please ask the person in charge. Device should not be used on aircraft unless specifi cally permitted by fl ight personnel. Only use accessories that are approved by Phonak Communications AG.

Protect the device from excessive shock and vibration. Protect the device from excessive moisture (bathing, swimming). Do not expose your device to temperatures and humidity outside of the recommended conditions stated in this User Guide. Never use a microwave or other heating devices to dry the device. Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Only supply your device using adapters supplied by Phonak Communications. When the device is not in use, turn it OFF and store it safely. Using your device’s cables in any way contradictory to their intended purpose (e.g., wearing the USB cable around the neck) can cause injury. Caution: electric shock. Do not insert plug alone into electrical outlets.

adversely aff ect the correct functioning of the device. Do not use excessive force when connecting your device to its diff erent cables. Protect all openings (audio input and charge) from dirt and debris. If the device has been dropped or damaged, if it overheats, has a damaged cord or plug, or has been dropped into liquid, stop using your device and contact your authorized service centre. 10.3 Other important information • Device collects and stores internal technical data. This data may be read by an authorized service center in order to check the device, as well as to help you use your device correctly. • The digital signal sent from the device to a connected receiver cannot be overheard by other devices which are not in the transmitter’s network.

In body worn operation, the devices have been found in compliance with the requirements of EN 62209-2, FCC rule paragraph 2.1093, the ANSI/IEEE C95.1:1999, the NCRP Report Number 86 for uncontrolled environment, according to the Health Canada’s Safety Code 6 and the Industry Canada Radio Standards Specifi cation RSS-102 for General Population/Uncontrolled exposure. Hereby, Phonak Communications AG, Laenggasse 17, CH-3280 Murten, declares that these products are in compliance with the essential requirements and other relevant provisions of Directive (2014/53/EU). To obtain a copy of the Declaration of conformity, please contact the manufacturer or the local Phonak Communications AG representative whose address can be taken from the list on www.phonak-communications.com/ (worldwide locations). This device complies with Part 15 of the FCC Rules and with (RSS-247 and RSS-210) of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2)

including interference that may cause undesired operation. The device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The device generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the device and receiver. • Connect the device into an outlet on a circuit diff erent from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.

expressly approved by the party responsible for compliance could void the user’s authority to operate the device. To comply with FCC RF exposure limits for general population/uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. This Class B digital apparatus complies with Canadian ICES-003. To comply with Industry Canada RF exposure limits for general population / uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Japanese Radio Law and Japanese Telecommunications Business Law compliance This device is granted pursuant to the Japanese Radio Law (電波法). This device should not be modifi ed (otherwise the granted designation number will become invalid).

11.2 International warranty 11.3 Warranty limitation Please ask the local Phonak Communications AG representative where you purchased your device about the terms of the local warranty. Phonak Communications AG off ers a 2 (two) years limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown. This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. 11 Service and warranty

of symbols The CE symbol is confi rmation by Phonak Communications AG that this product is in compliance with the essential requirements and other relevant provisions of Directive (2014/53/EU). Federal communications commission EMC and Radiocommunications compliance label. Australian and New Zealand EMC and Radiocommunications compliance label. This symbol on the product or its packaging means that it should not be disposed of with your other household waste. It is your responsibility to dispose of your waste equipment separately from the municipal waste stream. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.

product safety. Please read the information on the following pages before using your Phonak Communications AG device. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Temperature transport and storage. Humidity transport and storage. Keep dry.

Manufacturer: Phonak Communications AG Laenggasse 17 CH-3280 Murten Switzerland www.phonak-communications.com