Geller SX-585 End User Manual

 40 clerk interrupt holds with auto store after pre set time limit  PC link for easy programming and advanced sales reporting  Scanning with easy programming, price check, PLU delete and re-ordering features  Optional Pre-Loaded Retail File  Shelf Edge Labels  Mix and Match  Stock Control  Programmable keyboard layout  Drawer alarm with programmable timer  Euro availability  Compulsory cash declaration  Advanced Training mode  Management control

for any changes you make to your system as a result of using the information contained in the guide. Please ensure that any changes made to your system are carried out by a suitably qualified person who understands the implications of those changes. It is always preferable that you talk to the reseller who supplied you as your terminal may have been configured specially for your needs. Changes made by you may conflict with settings originally made by your supplier. Specifications are subject to change without notice and whilst all efforts have been made to ensure the validity of these documents, we accept no responsibility for any omissions or errors contained in them.

Programming Layout 11 Reporting Keyboard Layout 12 Date & Time 13 Easy Price / Name Change 14 – 15 Quick Program Changes 16 – 17 Basic Sales 18 - 24 Clerk Holds 25 Reports 26 - 27 Error Messages 28 – 29 F.A.Q 30 Glossary 31 – 34

The main power switch is located on the right-hand side of the SX-585. The switch must be in the ON position before the ECR is operational.

By programmable option, the control lock position can be temporarily displayed and a warning tone sounded each time the key position is changed.

A delay can be set so that if the drawer is left open for more than a designated number of seconds, an alarm will sound. It is possible to program the ECR so that it cannot be used for transactions when the drawer is open. Whenever the ECR is not in use (i.e. at night), the control lock should be turned to the „L‟ position and the cash drawer emptied & left open to avoid damage in the event of a break in.

till is equipped with nine positions. To change the position use the owner‟s key (marked with [OW]), manager‟s key (marked with [MA]) and the operator‟s key (marked with [OP]) OP : Key for Operator can access "L" and "R" positions MA : Key for Manager can access "P1", "L", "R", " X1", "V" and "Z1" positions. OW: Key for Owner can access all key positions The following table shows the modes the cash register is equipped with. Mode Functions P1 - Program 1 mode Used to program "Date", Department, PLU, Tax etc. L - Lock mode Used to lock the cash register. This position disables all operations. R - Register mode Used to process sales transaction Read mode X1 (T) Used to read and print the Sales Reports． Used for training the operator. V - Void mode Used to void the registration. Z1 - Reset mode Used to reset and print the Sales Reports X2 - Periodical read mode Used to print periodicals information report. Z2 - Periodical reset mode Used to read and reset the periodical sales information. P2 - Program 2 mode Used to program "SYSTEM FLAG", "KEY LAYOUT", "TRANSACTION NAME" etc. System mode is accessible from the P2 mode.

 Your cash register comes fitted with 2 thermal printers which use 58mm paper rolls. Receipt Roll 1. Lift up the printer cover from the back 2. Press the Receipt Release Button located under the protective flap above the keyboard 3. Remove the old till roll & drop the new till roll into the holder with the paper feeding from underneath 4. Push the set plate down securing the paper in place 5. To feed the paper press the RF button on the keyboard

keyboard 2. After removing the previous Journal drop the new till roll into the holder with the paper feeding from underneath 3. Feed enough paper in order to connect to the printer spool 4. Insert the end of the roll into the slit and wind the paper around the spool a couple of times 5. Push the set plate down securing the paper in place 6. Place the audit spool back into the cradle 7. To tighten the slack on the paper press the JF Key on the keyboard 8. Replace the printer cover Note  As thermal paper is used you can only print on one side. If you install it the wrong way round (the heat sensitive side away from the print head) it will not print.  Once the till is installed whenever the paper rolls require changing, please press the Release Key to enable the till. RLS

turned to the „P‟ position.

to the relevant positions.

Insert the manager program key (MA) in the control lock and turn to the P1 program position Press the down arrow once to DATE and press enter To set the date, enter as year-month-day format. Example: For 16th June 2010 DATE: 20100616 Enter Key To set the current time, use 24 hour format. Example: To set 10:15 AM TIME: 1015 Enter Key ENTER 0 2 6 0 1 1 ENTER 1 0 1 5 6 0 ENTER

PRICE CHANGE This button is used to change the prices of PLUs that are located on the keyboard. Turn the key to V position on the control lock  Press PRICE CHANGE.  Enter the new price and press the item button. The new price has now been set.  Repeat the above until all desired products have been completed  Press PRICE CHANGE again to finish entering price changes. NAME CHANGE This button is used to change the names of PLUs that are located on the keyboard. Turn the key to 'V' position on the control lock  Press NAME CHANGE. PRICE CHANGE 3 5 0 COKE PRICE CHANGE NAME CHANGE PRICE CHANGE

Note: The 2 SHIFT buttons (located above number 9 on the keyboard) can be used to shift the keyboard between the 1st and 2nd set of letters as per the overlay  Press the 00 button  Press the required product  Repeat the above until all items have been changed.  Press NAME CHANGE again to finish making name changes. A list of changed items will be printed on the receipt roll. 00 TEA T E A NAME CHANGE

It is possible to change the decriptions/prices of departments/products using the quick functions. The chart below lists the codes for the relevant quick function procedures. Example: To change the name of a product, turn the key to the P1 position on to control lock, enter 43 followed by Escape (located at the top left button on the keyboard.) The till will display CNG PLU NM (Change PLU Name) Either scan your item or use the up & down arrows to navigate to your product Enter the new name of your item followed by Enter. Note: The 2 SHIFT buttons (located above number 9) can be used to shift the keyboard between the 1st & 2nd set of letters as per the overlay ESCAPE 4 3 T E A ENTER

to the „R‟ position.

press your direct user button. OR SPLIT PAYMENT Split payment can be used if required. Once you have entered your sale and sub totaled then enter the cash amount that is being tendered first and complete the sale with the card amount tendered. The below example MULTIPLE SALE Enter the Quantity, press the multiply button, enter the amount followed by the relevant Department/PLU button. The example below shows 2 items of £2 being sold into Department 7. Q/F 2 00 CASH TEND 2 DPT 7 0 00 DPT 2 2 SUB TOTAL 1 0 00 CASH TEND 1 0 00 CARD Q/F CLERK 1 CLERK No.

button. If you require a receipt after the sale has completed. Press the 2nd Receipt button. When the receipt is off an LED indicator will be on the Display. CANCEL To cancel a transaction whilst in process press the Cancel Key at any point during the Sale. The below example details a sale being canceled after three entries: 2nd RECEIPT 1 5 00 DPT 1 3 9 9 DPT 2 7 9 5 DPT 3 CANCEL RECEIPT ON/OFF RECEIPT ON/OFF CANCEL Please note, If using Clerk Interrupt then sign on firstly before pressing the receipt button

the Return key, entering the amount, selecting the relevant Department/PLU and using the Tender key. The example below shows a Return a sale of £5.99 into Department 3. VOID You can void an item outside of the original sale by turning the key to the 'V' Position, pressing the Void Key and entering the transaction as was sold. The below example shows a Void on a transaction of £20.00 into Department 2. VOID 2 0 00 DPT 2 CASH TEND RET 5 9 9 DPT 3 CASH TEND RET VOID

You can void the last item entered during a transaction by pressing the Error Correct Key. The below example shows two items being entered and the last item voided using this function. This will then void the last item (£20.00 into Department 7) NO SALE The No Sale Key can be used to open the draw outside a transaction. Press the button and the draw will open and a ticket prints for confirmation that a No Sale has been actioned. #/NS 4 0 00 DPT 8 CASH TEND 2 0 00 DPT 7 CASH TEND EC EC #/NS

the total sale value. NOTE: by default on our programs these are preset at 10% The below example shows a £10 sale being discounted 10% by the preset -% button The below example shows an item of £5 being discounted 10% by pressing the -% button 1 0 00 DPT 1 SUB TOTAL -% -% 5 0 0 DPT 3 SUB TOTAL CASH CASH -%

your required amount (10 = 10%) before pressing the -% button. The below example shows a transaction of £20 being discounted £1 by pressing the - button The below example shows a transaction of £2 being discounted £1 by pressing the - button NOTE: If the - button does not have a preset discount then simply enter your required amount (100 = £1) before pressing the – button. 2 0 00 DPT 2 SUB TOTAL - CASH - 2 0 0 DPT 6 SUB TOTAL CASH

same manner as the procedures above only with the +% button. +%

another customer. When the held transaction is to be recalled, the hold button can be pressed, recalling the previous sale. Further items can be added, or the transaction can be tendered. Sign On with your relevant ID followed by the Clerk button. e.g. Start a sale Press the HOLD key to store the sale The till can now be operated by other Clerks To retrieve the previous sale simply press the HOLD key. Note It is possible that your dealer has configured Clerk Interrupt. This is very similar to the above example but Clerk Interrupt allows up to 40 individual holds, and the clerks can simply overlap each other. This feature requires compulsory sign on for every transaction. 2 0 00 DEPT 7 1 CLERK No. CLERK No. HOLD HOLD

The cash register is designed to maintain totals of all transaction data. Transaction data is maintained in the memory of the cash register as long as the system is plugged in and/or the battery back-up system is in effect. This data can be obtained in the "X1","X2","Z1" or "Z2" positions. The reading for the Management Reports is the same whether it is taken in the "X" or "Z" positions. The only difference is that the totals are reset to zero after a "Z" is taken. X1 Position and X2 Position There are two types of report that can be taken in the "X" position "X1" - Commonly known as a "mid-day" reading. This prints an accumulation of transaction data and is not reset to zero unless a "Z1" report is taken. Use this position to print periodic readings of transaction data during the course of the day. The “X1” Report can be taken simply by turning the Key to the “X1” Position and pressing the "X2" - Commonly known as a "mid-week" or "mid-month" reading. This prints an accumulation of transaction data and is not reset to zero unless a "Z2" report is taken. Use this position to print periodic reading of transaction data during the course of several days. The “X2” Report can be taken simply by turning the Key to FULL RPT FULL RPT Depending on your setup this maybe labeled differently. Please see Page 13 for the report key positions

Z1 Position and Z2 Position There are two types of reports that can be taken in the "Z" position "Z1"- Commonly known as an "end-of-day" reading. This prints transaction data and resets all transaction totals to zero except the non-resettable ground total (NRGT). The machine will, however, still accumulate totals in memory until a "Z2" report is taken. The “Z1” Report can be taken by turning the Key to the “Z1” Position and pressing "Z2" - Commonly known as a "weekly" or "monthly" reading. This prints transaction data either on a weekly or monthly basis and resets all transaction totals to zero except the Non-resettable ground total (NRGT). The “Z2” Report can be taken simply by turning the Key to the “Z2” Position and pressing NOTE: If you do not have a pre-programmed Full Report button on your Keyboard then this report can also be taken by turning the Key to the relevant reporting position and pressing the Enter Key 3 times. X 3 FULL RPT ENTER FULL RPT FULL RPT Depending on your setup this maybe labeled differently. Please see Page 13 for the report key positions

Wrong key operation. 2 ENTRY OVER The exceeded number of digits was entered. 3 ENTRY ERR A wrong button was inputted. 4 MEMRY OVER Sales total amount has been exceeded. 5 PLS CLERK Required to input clerk ID. 7 ENTER AMT Required to enter amount. 8 ENT CVRS Required to enter the number of covers. 11 NOT PROGMD Button has not been programmed. 12 CLS DRAWER Till drawer open. 13 INSERT CHK Required to set the paper. 14 NEW ROLL New till roll to be installed. 15 STOP RGSTR Required to do finalization. 16 PLS CASHIER Required to enter cashier 21 CHK RJ PRT Check the receipt or journal printer. 24 NO SPT TND Split tendering is not allowed. 25 OFF 5 SEC Turn off the power for 5 seconds. 26 PRESS CLR Press the Clear key. 27 PLS WAIT Please wait. 28 MLT DEF Double definitions. 31 PRS S TTL Press the Subtotal key. 34 PL LFT MNY Money in drawer is exceeding the preset amount. 37 RJ TEMP Heat trouble on receipt or journal printer. 38 RJ HEAD UP Printer header arms are not closed. 40 CHK ECR Operation error. Check the register. 41 PRESS RLS Press the RLS key 42 EJ ERROR Electronic journal memory error. 43 EJ NEAR ERR E/J memory capacity is nearly full. 44 EJ FINL ERR E/J memory capacity is very nearly full. 45 EJ FULL E/J memory is full. 48 BIRTHDAY Input the customer‟s birthday.

Age Verification. 52 CHK INVENT Check the inventory data. 55 RJ COM ERR Communication error of the receipt or journal printer. 56 OP ERROR Operation error. 60 CLE->RLS- >2ND REPT TO RELEASE Exceeded items/amount in registration. Sale needs to be tendered. 101 NO NUMBER Number entered is incorrect. 102 CASH DECL Cash declaration is required. 104 CA-ID REQD Press the Clerk ID key. 105 EN CLK ID Enter clerk ID number. 106 NO JOURNAL No electronic journal data. 130 POWER FAIL Report canceled by power failure. 145 LOGO WR ERR Failed to write logo data. 152 LOGO LD ERR Failed to load logo data. 163 DATA LD ER Failed to load the program data. 164 WRONG DATA Data in the file is corrupt. 165 ERASING Internal flash memory is erasing.

A: Ensure that till is running through a working power source and the power switch is in the correct position. Also check that the key is not in the R position Q: Receipt and/or Journal is feeding but printing blank A: The till uses thermal paper so will only print on one side. Ensure the paper has been installed the right way round. The shiny side should be the side the data prints on. Q: The till has power but will not respond A: Turn the control lock to the 'P2' position. Turn the till off for 30 seconds. When switching the till back on leave the control lock in the 'P2' position. Q: The scanner has lost it‟s power A: Firstly check that there is power to the Cash Register. Ensure that the scanner is connected securely to Com 1. If required perform a P2 reset Q: The Drawer clicks but does not open A: Ensure that the drawer is unlocked. down the RF button. Once the till displays 'PLEASE WAIT' release the RF

general terms and explanations for the functionality of the machine DEPARTMENT A department can be used for grouping purposes. When a product is sold, it will report under the heading of the designated department that the product is linked to e.g. Stationery. Departments can also be placed on the keyboard for manual price entry. Key in the amount and press the relevant Department key PLU PLU stands for Price Look Up. These are the actual products that are sold on the cash registers e.g. Pen, Pencil. The PLU must be linked to a Department category to function. HALO HALO stands for High Amount Lock Out. This allows the user to program a limit for each PLU/DEPT. e.g. an amount of no more than 10.00 can be entered or sold for a designated product PRICE OVERIDE The Price Override feature allows the user to override the pre-set price of a product. Key in the amount and sell the desired PLU CASH, CHEQUE AND CARD After items have been registered, a method of payment can be selected. The amount of money given by the customer can be entered and the change given will be displayed The totals report as cash in drawer, cheque in drawer and card in drawer. These will all add up to the net total when a report is taken.

Cash register. This is useful for security and for reporting purposes. The Clerk ID key can also be used to toggle the receipt on and off. For further information on programming of this feature see page 14 CLERK HOLD This will allow a clerk to hold their sale in the ECR while another Clerk carries out a transaction. Example: Sign on the Clerk, register some items and press the Hold key. The sale is stored in the cash register and the Display will show which clerks have outstanding sales. There are a maximum of 5 clerk holds on the Cash register. # / ST The # key is the function for No Sale. This will open the drawer. The ST key is the function for Sub Total. After registration of a few products, the Sub total key when pressed will display the total amount due and print on the receipt. TOTAL The total key is used to display the total amount due including any add on taxes. The Total key is also used for printing a receipt after sale.

Example: 2) (X/TIME) (1.00) (DPT 1) would register a sale of 2.00 in Dept 1. The key is also used for displaying the current time on the display FC The FC key is used for tendering in a foreign currency for example the Euro. For further information to setting up this feature see page 27 RA The RA key is the function for Received on Account. An amount that is entered into the RA key as cash will increase the cash in drawer. A popular use for this function would be to pay in a float. Example: Enter Amount – Press RA – Press Cash PO The PO key is the function for Paid Out. An amount that is entered into the PO key as cash will decrease the Cash in drawer. A popular use for this function is a Float out system. Example: Enter Amount – Press PO – Press Cash CANCEL The Cancel key is used to cancel the whole current transaction. All items within the transaction will be voided automatically. Press Cancel at any point during the current transaction

press the EC key to void the last item VOID The Void key is used for voiding any item in the current transaction. Example: Press Void – 1.00 – DPT 1 or Press Void – Press/Scan PLU RETURN The Return key is used for voiding any item that was registered in a previous transaction. Example: Press Return – 1.00 – DPT 1 or Press Return – Press/Scan PLU DISCOUNT (- Key) The – key is used to discount a whole amount from a transaction total. For example a 50p Coupon. Simply enter the amount to be discounted and press the – key. The user can pre-set the – key if required. % Discounts The -% key is used to discount a percentage from either a single item or a sub total of multiple items. The user can pre-set the -% key if required. The +% key is used to add a percentage to either a single item or a sub total of multiple items. The user can pre-set the +% key if required.