Dellcos E1715S Operation & User’s Manual
Text of the manual
NOTE: A NOTE indicates important information that helps you make
better use of your monitor.
CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2014 Dell Inc. All rights reserved.
Information in this document is subject to change without notice.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks
of Dell Inc. Microsoft and Windows are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/ or
other countries. ENERGY STAR is a registered trademark of the U.S.
Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc.
has determined that this product meets the ENERGY STAR guidelines for
energy efficiency.
Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.
2014 – 02 Rev. A00
3
Contents
Dell Display Manager User's Guide . . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Quick Settings Dialog . . . . . . . . . . . . . . . . 6
Setting Basic Display Functions . . . . . . . . . . . . . . . . . 7
Assigning Preset Modes to Applications . . . . . . . . . . . . 7
Applying Energy Conservation Features . . . . . . . . . . . 9
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . 10
Product Features . . . . . . . . . . . . . . . . . . . . . . . . 11
Identifying Parts and Controls . . . . . . . . . . . . . . . . . 12
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 14
Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . . 14
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 18
Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 18
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 19
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . 20
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . . 21
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 22
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . 22
Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 25
Connecting the blue VGA Cable . . . . . . . . . . . . . . . . . . . . . 25
Connecting the black DP cable . . . . . . . . . . . . . . . . . . . . . 25
Removing the Monitor Stand . . . . . . . . . . . . . . . . . 26
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . 27
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 28
Using the Front-Panel Controls . . . . . . . . . . . . . . . . 28
Front-Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the On-Screen Display (OSD) Menu . . . . . . . . . . 30
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . 30
OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting the Maximum Resolution . . . . . . . . . . . . . . . 45
Using the Tilt feature . . . . . . . . . . . . . . . . . . . . . . 46
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 48
Common Problems . . . . . . . . . . . . . . . . . . . . . . . 49
Product-Specific Problems . . . . . . . . . . . . . . . . . . . 52
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
FCC Notices (U.S. Only) and Other Regulatory Information
53
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . 54
5
Setting the display resolution to 1280 x 1024 (Maximum) 54
If you have a Dell desktop or a Dell portable computer with
Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . 55
If you have a non Dell desktop, portable computer, or
graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Procedures for setting up dual monitors in Windows 7 or
Windows 8/Windows 8.1 . . . . . . . . . . . . . . . . . . . . 56
For Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
For Windows 8/Windows 8.1 . . . . . . . . . . . . . . . . . . . . . . . 58
Setting Display Styles For Multiple Monitors . . . . . . . . . . . . . 60
6 Dell Display Manager User's Guide
Dell Display Manager User's Guide
Overview
Dell Display Manager is a Windows application used to manage a monitor
or a group of monitors. It allows manual adjustment of the displayed
image, assignment of automatic settings, energy management, image
rotation and other features on select Dell models. Once installed, Dell
Display Manager will run each time the system starts and will place its
icon in the notification tray. Information about monitors connected to the
system is always available when hovering over the notification tray icon.
Using the Quick Settings Dialog
Clicking Dell Display Manager’s notification tray icon opens the Quick
Settings dialog box. When more than one supported Dell model is
connected to the system, a specific target monitor can be selected using
the menu provided. The Quick Settings dialog box allows convenient
adjustment of the monitor’s Brightness and Contrast levels, Preset Modes
can be manually selected or set to Auto Mode, and the screen resolution
can be changed.
Dell Display Manager User's Guide 7
The Quick Settings dialog box also provides access to Dell Display
Manager’s advanced user interface which is used to adjust Basic
functions, configure Auto Mode and access other features.
Setting Basic Display Functions
A Preset Mode for the selected monitor can be manually applied using
the menu on the Basic tab. Alternatively, Auto Mode can be enabled. Auto
Mode causes your preferred Preset Mode to be applied automatically
when specific applications are active. An onscreen message momentarily
displays the current Preset Mode whenever it changes.
The selected monitor’s Brightness and Contrast can also be directly
adjusted from the Basic tab.
Assigning Preset Modes to Applications
The Auto Mode tab allows you to associate a specific Preset Mode
with a specific application, and apply it automatically. When Auto
Mode is enabled, Dell Display Manager will automatically switch to the
corresponding Preset Mode whenever the associated application is
activated. The Preset Mode assigned to a particular application may be
the same on each connected monitor, or it can vary from one monitor to
the next.
8 Dell Display Manager User's Guide
Dell Display Manager is pre-configured for many popular applications. To
add a new application to the assignment list, simply drag the application
from the desktop, Windows Start Menu or elsewhere, and drop it onto the
current list.
NOTE: Preset Mode assignments targeting batch files, scripts, and
loaders, as well as non-executable files such as zip archives or packed
files, are not supported and will be ineffective.
Dell Display Manager User's Guide 9
Applying Energy Conservation Features
On supported Dell models the PowerNap tab will be available to provide
energy conservation options. When the screensaver activates, the
monitor’s Brightness can automatically be set to minimum level or the
monitor can be put to sleep in order to save additional power.
10 About Your Monitor
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that
you have received all the components and Contact Dell if anything is
missing.
NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.
• Monitor
• Stand Riser
• Stand Base
• VESA™ Screw Cover
• Power Cable (varies with countries)
• VGA Cable
Q41G78S170035A
(DELL P/N:N3WJY rev.A00)
Contents:
Device drivers
Quick Setup Guide
User's Guide
Dell Display Manager
Drivers and Documentation
P/N C8N40 Rev. A00
P/N Q70G17C170004A
February 2014
Made in China
© 2
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ell
Inc
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Dell™ E1715S
0C8N40A00
Contents:
Device drivers
Quick Setup Guide
User's Guide
Dell Display Manager
Drivers and Documentation
P/N C8N40 Rev. A00
P/N Q70G17C170004A
February 2014
Made in China
© 2
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ell
Inc
. A
ll ri
ght
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ese
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d.
Dell™ E1715S
0C8N40A00
2014
E1715S
Q41G78S170035A
(DELL P/N:N3WJY rev.A00)
Drivers and Documentation
Dell E1715S
2014
E1715S
Contents:
• Device drivers
• Quick Setup Guide
• User's Guide
• Dell Display Manager
Drivers and Documentation
P/N C8N40 Rev. A00
P/N Q70G17C170004A
February 2014
Made in China
© 2
01
4 D
ell
Inc
. A
ll ri
ght
s r
ese
rve
d.
Dell™ E1715S
0C8N40A00
• Drivers and Documentation media
• Quick Setup Guide
• Product Information Guide
About Your Monitor 11
Product Features
The Dell E1715S flat-panel display has an active matrix, Thin-Film
Transistor, Liquid Crystal Display. The monitor’s features include:
• 43.2 cm (17 inches) diagonal viewable image size,
1280 x 1024 resolution, plus full-screen support for lower resolutions.
• LED backlit monitor
• Tilt adjustment capability.
• Removable pedestal and Video Electronics Standards Association
(VESA) 100 mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), and product documentation.
• Dell Display Manager Software
• ENERGY STAR-compliant.
• Security lock slot.
• Asset Management Capability.
• CECP
• RoHS compliant.
• EPEAT Gold
• TCO compliant
12 About Your Monitor
Identifying Parts and Controls
Front View
1
2
1.
Function buttons (For more information, see Operating the Monitor)
2
Power On/Off button (with LED indicator)
Back View
1
2
3
4
CAN ICES-3 (B)/NMB-3(B)
3
XXXXXXX-XXXXX
MSIP-REM-TPV-E1715Sc
TPV Electronics (Fujian) Co., Ltd.
080-854-0066
신청인:
제조자:
xxxxx
x x x x x x - x x
E1715Sc
TOP VICTORY ELECTRONICS (FUJIAN) CO., LTD.
S/N: CN-12MWY-64180-341-001L
REV A00
E1715Sc
100-240V 50/60Hz 1.5A 輸入電源: 交流電壓100-240伏特, 1.5安培, 50/60赫茲
Consumo de energía: xx.x Wh
Consumo de energía en modo de espera: x.xx Wh
Удельная мощность рабочего режима - x.xxx Вт/см²
Потребляемая мощность изделием в режиме ожидания - x.xx Вт
Потребляемая мощность изделием в выключенном режиме - x.xx Вт
Made in China /Fabricado en China /中國製造/中国制造/중국에서 만든 Q40G017N-700-39A
输入电源/정격입력:
Flat Panel Monitor /Monitor Plano Panel /液晶顯示器 /液晶显示器 /모니터 www.dell.com
Label
Description
Use
1
VESA mounting holes (100
mm)
To mount the monitor.
2
Regulatory rating label
Lists the regulatory approvals.
3
Regulatory rating label
Lists the regulatory approvals.
4
Security lock slot
Use a security lock with the slot to help
secure your monitor.
About Your Monitor 13
Side View
Right Side
Bottom View
E1715S:
1
3
2
Label Description
Use
1
AC power connector
To connect the monitor power cable.
2
DP connector
To connect your computer to the monitor using a
DP cable (optional).
3
VGA connector
To connect your computer to the monitor using a
VGA cable.
14 About Your Monitor
Monitor Specifications
The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.
Power Management Modes
If you have VESA’s DPM compliance display card or software installed
in your PC, the monitor automatically reduces its power consumption
when not in use. This is referred to as Power Save Mode. If the computer
detects input from keyboard, mouse, or other input devices, the monitor
automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power saving feature:
E1715S:
VESA Modes
Horizontal
Sync
Vertical
Sync Video Power
Indicator
Power
Consumption
Normal operation Active
Active
Active White
15 W (Maximum) **
11 W (Typical)
Active-off mode
Inactive
Inactive Blank
Glowing
white
Less than 0.5 W
Switch off
-
-
Off
Less than 0.5 W *
The OSD will only function in the normal operation mode. When any
button except power button is pressed in Active-off mode, the following
messages will be displayed:
Dell E1715S
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display,
press the monitor button now to select the correct input source on
the On-Screen-Display menu.
Activate the computer and monitor to gain access to the OSD.
NOTE: The Dell E1715S monitor is ENERGY STAR®-compliant.
About Your Monitor 15
* Zero-power consumption in OFF mode can only be achieved by
disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
16 About Your Monitor
Pin Assignments
15-pin D-Sub connector
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Pin Number Monitor Side of the 15-pin Side Signal Cable
1
Video-Red
2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
DDC +5 V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
About Your Monitor 17
DisplayPort Connector
1
2
20
19
Pin Number 20-pin Side of the Connected Signal Cable
1
ML0 (p)-
2
GND
3
ML0 (n)
4
ML1 (p)
5
GND
6
ML1 (n)
7
ML2 (p)
8
GND
9
ML2 (n)
10
ML3 (p)
11
GND
12
ML3 (n)
13
GND
14
GND
15
AUX (p)
16
GND
17
AUX (n)
18
HPD
19
Re-PWR
20
PWR
18 About Your Monitor
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings
if required.
Flat-Panel Specifications
Model number
Dell E1715S monitor
Screen type
Active matrix - TFT LCD
Panel Type
TN
Viewable image dimensions:
Diagonal
43.20 cm (17 inches)
Horizontal
337.92 mm (13.30 inches)
Vertical
270.33 mm (10.64 inches)
Area
91349.91 mm2 (141.59 inch2)
Pixel pitch
0.264 mm
Viewing angle:
Horizontal
170° typical
Vertical
160° typical
Luminance output
250 cd/m² (typical)
Contrast ratio
1000 to 1 (typical)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
LED light bar system
Response Time
5 ms typical (black to white)
Color Depth
16.77 mil colors
Color Gamut
85 % (typical) **
** [E1715S] color gamut (typical) is based on CIE1976 (85 %) and CIE1931
(72 %) test standards.
About Your Monitor 19
Resolution Specifications
Model number
Dell E1715S monitor
Scan range
•
Horizontal
30 kHz to 81 kHz (automatic)
•
Vertical
56 Hz to 76 Hz (automatic)
Maximum preset resolution
1280 x 1024 at 60 Hz
Electrical Specifications
Model number
Dell E1715S monitor
Video input signals
Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input impedance
Synchronization input
signals
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on green)
AC input voltage /
frequency / current
100 VAC to 240 VAC/50 Hz or 60 Hz + 3 Hz/1.5 A (Max.)
Inrush current
120 V: 30 A (Max.)
240 V: 60 A (Max.)
20 About Your Monitor
Preset Display Modes
The following table lists the preset modes for which Dell guarantees
image size and centering:
E1715S:
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 720 x 400
31.5
70.1
28.3
-/+
VESA, 640 x 480
31.5
59.9
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number
Dell E1715S monitor
Connector type
D-subminiature, blue connector,
DisplayPort, black connector
Signal cable type
Analog: Detachable, D-Sub, 15-pin
DP 1.2 signal input support, 20-pin, optional
Dimensions: (with stand)
Height
389.5 mm (15.33 inches)
Width
374.5 mm (14.74 inches)
Depth
165.5 mm (6.52 inches)
Dimensions: (without stand)
Height
306.9 mm (12.08 inches)
Width
374.5 mm (14.74 inches)
Depth
46.5 mm (1.83 inches)
About Your Monitor 21
Stand dimensions:
•
Height
149.0 mm (5.87 inches)
•
Width
180.5 mm (7.11 inches)
•
Depth
165.5 mm (6.52 inches)
Weight:
Weight with packaging
3.75 kg (8.24 lb)
Weight with stand assembly and
cables
2.68 kg (5.90 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
2.08 kg (4.85 lb)
Weight of stand assembly
0.34 kg (0.75 lb)
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number
Dell E1715S monitor
Temperature
•
Operating
0 °C to 40 °C (32 °F to 104 °F)
•
Non-operating
Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
•
Operating
10 % to 80 % (non-condensing)
•
Non-operating
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
Altitude
•
Operating
5,000 m (16,387 ft) max
•
Non-operating
12,191 m (40,000 ft) max
Thermal dissipation
75.09 BTU/hour (maximum)
61.43 BTU/hour (typical)
22 About Your Monitor
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for
one or more pixels to become fixed in an unchanging state. The visible
result is a fixed pixel that appears as an extremely tiny dark or bright
discolored spot. When the pixel remains permanently lit, it is known as a
“bright dot.” When the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not
detract from display quality or usability. A display with 1 to 5 fixed pixels
is considered normal and within competitive standards. For more
information, see Dell Support site at:
http://www.dell.com/support/monitors.
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning
the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while
unpacking, cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth
with water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the
plastics.
• If you notice a white powder when you unpack your monitor, wipe it
off with a cloth. This white powder occurs during the shipping of the
monitor.
• Handle your monitor with care as a darker-colored monitor may
scratch and show white scuff marks more than a lighter-colored
monitor.
• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and power off your monitor when
not in use.
About Your Monitor 23
1. The socket-outlet should be installed near the equipment and should
be easily accessible.
2. The monitor is equipped with a three-pronged grounded plug, a plug
with a third (grounding) pin.
24 Setting Up the Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand base is detached when the monitor is shipped from
the factory.
1. Assemble the stand riser to stand base.
a. Place the monitor stand base on a stable table top.
b. Slide the monitor stand body in the correct direction down onto the
stand base until it clicks into place.
2. Attach the stand assembly to the monitor:
a. Place the monitor on a soft cloth or cushion near the edge of desk.
b. Align the stand assembly bracket to the monitor groove.
c. Insert the bracket towards monitor until it locks in place.
Setting Up the Monitor 25
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the black (digital DP) or the blue (analog VGA) display
connector cable to the corresponding video port on the back of your
computer. Do not use both cables at the same time. Use both the
cables only when they are connected to two different computers with
appropriate video systems.
Connecting the blue VGA Cable
Connecting the black DP cable
Note: The graphics are used for the purpose of illustration only.
Appearance on the computer may vary.
26 Setting Up the Monitor
Removing the Monitor Stand
After placing the monitor panel on a soft cloth or cushion, complete the
following steps to remove the stand:
1. Use a long screwdriver to press and hold the release latch located in a
hole just above the stand.
2. While the release latch is pressed down, remove the stand from the
monitor slowly.
Setting Up the Monitor 27
Wall Mounting (Optional)
1
2
figure 1
+
+
+
+
CAN ICES-3 (B)/NMB-3(B)
3
XXXXXXX-XXXXX
MSIP-REM-TPV-E1715Sc
TPV Electronics (Fujian) Co., Ltd.
080-854-0066
신청인:
제조자:
xxxxx
x x x x x x - x x
E1715Sc
TOP VICTORY ELECTRONICS (FUJIAN) CO., LTD.
S/N: CN-12MWY-64180-341-001L
REV A00
E1715Sc
100-240V 50/60Hz 1.5A 輸入電源: 交流電壓100-240伏特, 1.5安培, 50/60赫茲
Consumo de energía: xx.x Wh
Consumo de energía en modo de espera: x.xx Wh
Удельная мощность рабочего режима - x.xxx Вт/см²
Потребляемая мощность изделием в режиме ожидания - x.xx Вт
Потребляемая мощность изделием в выключенном режиме - x.xx Вт
Made in China /Fabricado en China /中國製造/中国制造/중국에서 만든 Q40G017N-700-39A
输入电源/정격입력:
Flat Panel Monitor /Monitor Plano Panel /液晶顯示器 /液晶显示器 /모니터 www.dell.com
figure 2
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base
mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable flat
table.
2. Remove the stand.
3. Remove the VESA™ Screw Cover (figure 1)
4. Use a screwdriver to remove the four screws securing the plastic
cover. (figure 2)
5. Attach the mounting bracket from the wall mounting kit to the LCD.
6. Mount the LCD on the wall by following the instructions that came
with the base-mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum
weight/load bearing capacity of 9.00 kg.
28 Operating the Monitor
Operating the Monitor
Power On the Monitor
Press the
button to turn on the monitor.
Using the Front-Panel Controls
Use the keys on the front of the monitor to adjust the image settings.
A
B
C
D
Preset Modes
Brightness / Contrast
Menu
Exit
Front-Panel Keys
Description
A
Preset modes
Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.
B
Brightness /Contrast
Use the Brightness / Contrast key to direct access
to the "Brightness" and "Contrast" control menu.
C
Menu
Use the Menu key to open the on-screen display
(OSD).
D
Exit
Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus.
Operating the Monitor 29
Front-Panel Keys
Front-Panel Keys Description
A
Up
Use the Up key to adjust (increase ranges) items in the OSD
menu.
B
Down
Use the Down key to adjust (decrease ranges) items in the
OSD menu.
C
OK
Use the OK key to confirm your selection.
D
Back
Use the Back key to go back to the previous menu.
30 Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and
then wait for the OSD menu to disappear.
1. Press the
button to open the OSD menu and display the main
menu.
Main Menu
Input Source
Auto Adjust
Dell E1715S Energy Use
Brightness / Contrast
75
75
Display Settings
Color Settings
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Other Settings
Menu Settings
Energy Settings
Personalize
2. Press the
and
buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the
button again.
4. Press the
and
buttons to select the desired parameter.
5. Press the
button to enter the slide bar and then use the
or
buttons, according to the indicators on the menu, to make your
changes.
6. Select the to return to previous menu without accepting current
settings or to accept and return to previous menu.
Operating the Monitor 31
The table below provides a list of all the OSD menu options and their
functions.
Icon
Menu and
Submenus
Description
Energy Use
This meter shows the energy level being consumed by the
monitor in real time.
Brightness/
Contrast
Use the Brightness and Contrast menu to adjust the
Brightness/Contrast.
Input Source
Auto Adjust
Dell E1715S Energy Use
Brightness / Contrast
75
75
Display Settings
Color Settings
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Other Settings
Menu Settings
Energy Settings
Personalize
Brightness
Allows you to adjust the brightness or luminance of the
backlight.
Press the
key to increase brightness and press the
key to decrease brightness (min 0 ~ max 100).
Contrast
Allows you to adjust the contrast or the degree of
difference between darkness and lightness on the monitor
screen. Adjust brightness first, and adjust contrast only if
you need further adjustment.
Press the
key to increase contrast and press the
key
to decrease contrast (min 0 ~ max 100).
32 Operating the Monitor
Auto Adjust
Use this key to activate automatic setup and adjust menu.
Display Settings
Energy Settings
Input Source
Color Settings
Dell E1715S Energy Use
Brightness / Contrast
Auto Adjust
Press to adjust the screen automatically.
Personalize
Menu Settings
Other Settings
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
The following dialog appears on a black screen as the
monitor self-adjusts to the current input:
Auto Adjustment in Progress...
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you
can further tune your monitor by using the Pixel Clock
(Coarse) and Phase (Fine) controls under Display Settings.
NOTE: Auto Adjust does not occur if you press the button
while there are no active video input signals or attached
cables.
This option is only available when you are using the analog
(VGA) connector.
Operating the Monitor 33
Input Source
Use the Input Source menu to select between different
video signals that may be connected to your monitor.
Input Source
DisplayPort
Dell E1715S Energy Use
Brightness / Contrast
Auto Select
Other Settings
Personalize
Auto Adjust
VGA
Energy Settings
Menu Settings
Color Settings
Display Settings
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Auto Select
Select Auto Select to scan for available input signals.
VGA
Select VGA input when you are using the analog (VGA)
connector. Push
to select the VGA input source.
DisplayPort
Select DisplayPort input when you are using the
DisplayPort (DP) connector. Push
to select the
DisplayPort input source..
Color
Settings
Use the Color Settings menu to adjust the monitor's color
settings.
Dell E1715S Energy Use
Brightness / Contrast
Input Color Format
RGB
Color Settings
Image Enhance
Auto Adjust
Preset Modes
Standard
Input Source
Energy Settings
Display Settings
Other Settings
Menu Settings
Personalize
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Reset Color Settings
Off
Input Color
Format
Allows you to set the video input mode to:
•
RGB: Select this option if your monitor is
connected to a computer or DVD player using
the HDMI to DVI adapter.
•
YPbPr: Select this option if your DVD player
supports only YPbPr output.
34 Operating the Monitor
Preset Modes
Allows you to choose from a list of preset color modes.
Input Source
Reset Color Settings
Multimedia
Auto Adjust
Preset Modes
Standard
Dell E1715S Energy Use
Brightness / Contrast
Input Color Format
Energy Settings
Display Settings
Color Settings
Other Settings
Menu Settings
Personalize
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Movie
Warm
Game
Text
Cool
Custom Color
Image Enhance
•
Standard: Loads the monitor's default color
settings. This is the default preset mode.
•
Multimedia: Loads color settings ideal for
multimedia applications.
•
Movie: Loads color settings ideal for movie
applications.
•
Game: Loads color settings ideal for gaming
applications.
•
Text: Loads color settings ideal for office
environment.
•
Warm: Increases the color temperature. The
screen appears warmer with a red/yellow tint.
•
Cool: Decreases the color temperature. The
screen appears cooler with a blue tint.
•
Custom Color: Allows you to manually adjust the
color settings. Press the
and
keys to adjust
the Red, Green, and Blue values and create your
own preset color mode.
Operating the Monitor 35
Hue
Allows you to shift the tint level of the video image to
green or purple. This is used to adjust the desired flesh
tone color. Use
(to increase the green shade) or
(to
increase the purple shade) to make the adjustment (min 0
~ max 100, default 50).
NOTE: Only available in Movie or Game preset mode.
Saturation
Allows you to adjust the color saturation of the video
image. Use
(to increase the monochrome appearance)
or
(to increase the colorful appearance) to make the
adjustment (min 0 ~ max 100, default 50).
Image Enhance The function will enhance the contours of the image.
NOTE: Only available in Standard, Multimedia, Movie or
Game preset mode. This option will be grey out if the
preset mode is not in one of the four.
Reset Color
Settings
Resets your monitor's color settings to the factory
defaults.
36 Operating the Monitor
Display
Settings
Use the Displays Settings menu to adjust the monitor's
display settings.
Dell E1715S Energy Use
Brightness / Contrast
Horizontal Position
50
Color Settings
Sharpness
50
Auto Adjust
Vertical Position
50
Input Source
Energy Settings
Phase
50
Display Settings
Pixel Clock
50
Menu Settings
Reset Display Settings
Personalize
Other Settings
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Horizontal
Position
Use
or
the buttons to adjust image left and right.
Minimum is '0' (-). Maximum is '100' (+).
Vertical Position Use the
or
buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
Sharpness
This feature can make the image look sharper or softer.
Use
or
to adjust the sharpness from '0' to '100'.
Pixel Clock
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use
or
buttons to
adjust for best image quality.
Phase
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again.
NOTE: Pixel Clock and Phase adjustment are only
available for VGA input.
Reset Display
Settings
Select this option to restore default display settings.
Operating the Monitor 37
Energy
Settings
Reset Energy Settings
Off During Active
Brightness / Contrast
Power Button LED
On During Active
Auto Adjust
Dell E1715S Energy Use
Color Settings
Input Source
Energy Settings
Display Settings
Other Settings
Menu Settings
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Personalize
Power Button
LED
Allows you to set the power LED indicator on or off during
active to save energy.
Reset Energy
Settings
Select this option to restore default Energy Settings.
38 Operating the Monitor
Menu Settings Select this option to adjust the settings of the OSD such as
the languages of the OSD, the amount of time the menu
remains on screen, and so on.
Auto Adjust
Transparency
20
Dell E1715S Energy Use
Brightness / Contrast
Language
English
Display Settings
Lock
Unlock
Color Settings
Timer
20s
Input Source
Menu Settings
Energy Settings
Reset Menu Settings
Other Settings
Personalize
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Language
Allows you to set the OSD display to one of eight
languages: English, Spanish, French, German, Portuguese,
Russian, Simplified Chinese, or Japanese.
Transparency
Allows you to adjust the OSD background from opaque to
transparent.
Timer
Allows you to set the time for which the OSD remains
active after you press a key on the monitor.
Use the
and
keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Lock
Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All keys are
locked except key.
NOTE: When the OSD is locked, pressing the menu
key takes you directly to the OSD settings menu, with
'OSD Lock' pre-selected on entry. Press and hold
key for 10 seconds to unlock and allow user access to
all applicable settings.
Reset Menu
Settings
Select this option to restore default menu settings.
Operating the Monitor 39
Other Settings
Auto Adjust
LCD Conditioning
Disable
Dell E1715S Energy Use
Brightness / Contrast
DDC/CI
Enable
Display Settings
Factory Reset
Reset All Settings
Color Settings
Reset Other Settings
Input Source
Menu Settings
Energy Settings
Other Settings
Personalize
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
DDC/CI
DDC/CI (Display Data Channel/Command Interface)
allows a software on your computer to adjust the monitor
display settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following
message appears on the screen.
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
Dell E1715S
No
Yes
40 Operating the Monitor
LCD
Conditioning
This feature will help reduce minor cases of image
retention.
If an image appears to be stuck on the monitor, select
LCD Conditioning to help eliminate any image retention.
Using the LCD Conditioning feature may take some time.
LCD Conditioning feature cannot remove severe cases of
image retention or burn-in.
NOTE: Use LCD Conditioning only when you
experience a problem with image retention.
The below warning message appears once user selects
“Enable" LCD Conditioning.
The feature will help reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some time to run.
Do you wish to continue?
Dell E1715S
No
Yes
Reset Other
Settings
Select this option to restore default other settings, such as
DDC/CI.
Factory Reset
Resets all OSD settings to the factory preset values.
Operating the Monitor 41
Personalize
Selecting this option allows you to set two shortcut keys.
Brightness / Contrast
Shortcut Key 1
Preset Modes
Dell E1715S Energy Use
Color Settings
Reset Personalization
Auto Adjust
Shortcut Key 2
Brightness / Contrast
Display Settings
Input Source
Menu Settings
Energy Settings
Other Settings
Personalize
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Shortcut Key 1
User can select from "Preset Modes", "Brightness/
Contrast", "Auto Adjust", "Input Source" and set as shortcut
key.
Dell E1715S Energy Use
Input Source
Reset Personalization
Shortcut Key 2
Brightness / Contrast
Auto Adjust
Brightness / Contrast
Shortcut Key 1
Preset Modes
Color Settings
Input Source
Auto Adjust
Display Settings
Energy Settings
Other Settings
Personalize
Menu Settings
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
42 Operating the Monitor
Shortcut Key 2
User can select from "Preset Modes", "Brightness/
Contrast", "Auto Adjust", "Input Source" and set as shortcut
key.
Auto Adjust
Shortcut Key 2
Preset Modes
Dell E1715S Energy Use
Brightness / Contrast
Shortcut Key 1
Color Settings
Input Source
Reset Personalization
Brightness / Contrast
Energy Settings
Display Settings
Input Source
Auto Adjust
Other Settings
Menu Settings
Personalize
Resolution: 1024x768, 60Hz Maximum: 1280x1024, 60Hz
Reset
Personalization
Allows you to restore shortcut key to the default setting.
Operating the Monitor 43
OSD Messages
When the monitor does not support a particular resolution mode you will
see the following message:
E1715S:
The current input timing is not supported by the monitor display. Please
change your input timing to 1280 X 1024, 60Hz or any other monitor
listed timing as per the monitor specifications.
Dell E1715S
This means that the monitor cannot synchronize with the signal that
it is receiving from the computer. See for the horizontal and vertical
frequency ranges addressable by this monitor. Recommended mode is
1280 x 1024.
You will see the following message before the DDC/CI function is
disabled.
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
Dell E1715S
No
Yes
44 Operating the Monitor
When the monitor enters the Power Save mode, the following message
appears:
Entering Power Save Mode.
Dell E1715S
Activate the computer and wake up the monitor to gain access to the
OSD.
If you press any button other than the power button, the following
messages will appear depending on the selected input:
Dell E1715S
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display,
press the monitor button now to select the correct input source on
the On-Screen-Display menu.
If VGA or DP cable is not connected, a floating dialog box as shown below
appears. The monitor will enter Power Save Mode after 5 minutes if left at
this state.
No VGA Cable
Dell E1715S
The display will go into Power Save Mode in 5 minutes
www.dell.com/support/monitors
Dell E1715S
No VGA Cable
See Solving Problems for more information.
Operating the Monitor 45
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
Windows 7, Windows 8/Windows 8.1:
1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1280 x 1024.
4. Click OK.
If you do not see 1280 x 1024 as an option, you may need to update your
graphics driver. Depending on your computer, complete one of the
following procedures:
If you have a Dell desktop or portable computer:
• Go to www.dell.com/support, enter your service tag, and download
the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest
graphic drivers.
• Go to your graphics card website and download the latest graphic
drivers.
46 Operating the Monitor
Using the Tilt feature
Tilt
With the stand assembly, you can tilt the monitor for the most
comfortable viewing angle.
21° typical (maximum 22°)
5° typical (maximum 5.5°)
NOTE: The stand base is detached when the monitor is shipped from the
factory.
Troubleshooting 47
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions .
Self-Test
Your monitor provides a self-test feature that allows you to check
whether your monitor is functioning properly. If your monitor and
computer are properly connected but the monitor screen remains dark,
run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure
proper Self-Test operation, remove any connected video cable from
the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialogs shown below
will continuously scroll through the screen.
No VGA Cable
Dell E1715S
The display will go into Power Save Mode in 5 minutes
www.dell.com/support/monitors
Dell E1715S
No VGA Cable
4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged. The monitor will enter
Power Save Mode after 5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on
both your computer and the monitor.
If your monitor screen remains blank after you use the previous
procedure, check your video controller and computer, because your
monitor is functioning properly.
48 Troubleshooting
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.
5
4
3
2
1
NOTE: You can run the built-in diagnostics only when the video cable
is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of
the screen).
2. Unplug the video cable(s) from the back of the computer or
monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black,
white screens.
The test is complete when the white screen appears. To exit, press the
Button 4 again.
If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card
and computer.
Troubleshooting 49
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions.
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED off
No picture
• Ensure that the video cable
connecting the monitor and the
computer is properly connected
and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button is
depressed fully.
• Check the LED Button option
under Energy Setting in OSD
menu
No Video/Power
LED on
No picture or no
brightness
• Increase brightness & contrast
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in
the video cable connector.
• Ensure that the correct input
source is selected via the Input
Source Select menu.
• Run the built-in diagnostics.
Poor Focus
Picture is fuzzy, blurry,
or ghosting
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to Factory
Settings.
Shaky/Jittery Video
Wavy picture or fine
movement
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test in
another room.
Missing Pixels
LCD screen has spots
• Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in
LCD technology.
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/monitors.
50 Troubleshooting
Stuck-on Pixels
LCD screen has bright
spots
• Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in
LCD technology.
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/monitors.
Brightness Problems Picture too dim or too
bright
• Reset the monitor to Factory
Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.
Geometric Distortion Screen not centered
correctly
• Reset the monitor to Factory
Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.
NOTE: When using ‘DP’, the
positioning adjustments are not
available.
Horizontal/Vertical
Lines
Screen has one or
more lines
• Reset the monitor to Factory
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test feature
check and determine if these lines
are also in self-test mode.
• Check for bent or broken pins in
the video cable connector.
NOTE: When using ‘DP’, the Pixel
Clock and Phase adjustments are
not available.
Synchronization
Problems
Screen is scrambled
or appears torn
• Reset the monitor to Factory
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test
feature check to determine if the
scrambled screen appears in self-
test mode.
• Check for bent or broken pins in
the video cable connector.
• Restart the computer in the safe
mode.
Safety-Related Issues Visible signs of smoke
or sparks
• Do not perform any
troubleshooting steps.
• Contact Dell immediately.
Troubleshooting 51
Intermittent
Problems
Monitor malfunctions
on & off
• Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine if the
intermittent problem occurs in
self-test mode.
Missing Color
Picture missing color
• Perform monitor self-test feature
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
• Check for bent or broken pins in
the video cable connector.
Wrong Color
Picture color not
good
• Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending on
the application.
• Try different Color Preset Settings
in Color Settings OSD. Adjust
R/G/B value in Color Settings OSD
if the Color Management is turned
off.
• Change the Input Color Format to
PC RGB or YPbPr in the Advance
Setting OSD.
Image retention
from a static image
left on the monitor
for a long period of
time
Faint shadow from the
static image displayed
appears on the screen
• Use the Power Management
feature to turn off the monitor
at all times when not in use (for
more information, see Power
Management Modes.
• Alternatively, use a dynamically
changing screensaver.
• Use “LCD Conditioning” feature
under “Other Settings” to eliminate
image retention.
52 Troubleshooting
Product-Specific Problems
Specific Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered on
screen, but does not
fill entire viewing area
• Reset the monitor to Factory
Settings.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not appear
on the screen
• Turn off the monitor, unplug
the power cord, plug back, and
then turn on the monitor.
No Input Signal when
user controls are
pressed
No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.
• Check the signal source. Ensure
the computer is not in the
power saving mode by moving
the mouse or pressing any key
on the keyboard.
• Check whether the signal cable
is plugged in properly. Re-plug
the signal cable if necessary.
• Reset the computer or video
player.
The picture does not
fill the entire screen
The picture cannot fill
the height or width of
the screen
• Run the built-in diagnostics.
NOTE: When choosing DP mode, the Auto Adjust function is not
available.
Appendix 53
Appendix
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including
interference that may cause undesired operation
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-
3355).
NOTE:If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services
may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region
drop-down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
54 Setting Up Your Monitor
Setting Up Your Monitor
Setting the display resolution to 1280 x 1024 (Maximum)
For optimal display performance while using the Microsoft Windows
operating systems, set the display resolution to 1280 x 1024 pixels by
performing the following steps:
In Windows 7, Windows 8/Windows 8.1:
1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1280 x 1024.
4. Click OK.
If you do not see 1280 x 1024 as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided
1:If you have a Dell desktop or a Dell portable computer with Internet
access
2:If you have a non Dell desktop, portable computer, or graphics card
Setting Up Your Monitor 55
If you have a Dell desktop or a Dell portable computer with
Internet access
1. Go to http://www.dell.com/support, enter your service tag, and
download the latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1280 x 1024 again.
NOTE: If you are unable to set the resolution to 1280 x 1024, please
contact Dell to inquire about a graphics adapter that supports these
resolutions.
If you have a non Dell desktop, portable computer, or
graphics card
In Windows 7, Windows 8/Windows 8.1:
1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the
top of the window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1280 x 1024 again.
NOTE: If you are unable to set the resolution to 1280 x 1024, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 1280 x 1024.
56 Setting Up Your Monitor
Procedures for setting up dual monitors in Windows 7 or
Windows 8/Windows 8.1
For Windows 7
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
methods.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Screen Resolution” menu
1. Right-click on the desktop and click Screen resolution.
Setting Up Your Monitor 57
2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
58 Setting Up Your Monitor
For Windows 8/Windows 8.1
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.
Method 2: Using the “Screen Resolution” menu
1. From the Start screen, select Desktop tile to switch to the Classic
Windows desktop.
Setting Up Your Monitor 59
2. Right-click on the desktop and click Screen resolution.
3. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.
60 Setting Up Your Monitor
Setting Display Styles For Multiple Monitors
After the external monitor(s) have been set up, users can select the
desired display style from Multiple displays menu: Duplicate, Extend,
Show Desktop On.
• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.
For Windows 8/Windows 8.1
• Extend these displays: This option is recommended when an external
monitor is connected to a laptop, and each monitor can display
different screen independently to improve user convenience. The
relative position of the screens can be set up here, for example monitor
1 may be set up to be to the left of monitor 2 or vice versa. This
depends on the physical position of the LCD monitor in relation to the
laptop. The horizontal line displayed on both monitors can be based on
the laptop or external monitor. These are all adjustable options, and all
a user need do is drag the monitor of the main screen to the extended
monitor.
62 Setting Up Your Monitor
• Show desktop only on…: Display the status of a particular monitor.
This option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure above, the resolution
of the laptop monitor is only 1280 x 800, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 1920 x 1080 Full HD quality.
For Windows 7