Casio EX-830 Service Manual

2. MACHINE INITIALIZATION .....................................................................5 3. DISASSEMBLY .....................................................................................10 4. ASSEMBLY ...........................................................................................24 5. OPTION INSTALLATION ......................................................................36 6. INLINE / ONLINE ...................................................................................38 7. DIAGNOSTIC OPERATION ..................................................................40 8. CIRCUIT EXPLANATION ......................................................................81 9. ERROR CODE LIST ..............................................................................84 10. PCB LAYOUT ........................................................................................95 11. CIRCUIT DIAGRAM ..............................................................................99 12. PARTS LIST ........................................................................................119 To prevent malfunctions caused by the weak batteries, charge the memory protection batteries for over 12-hours before installation or after a long-time vacation (over 30 days). • Before installation, initialize the terminal and leave it turn on over 12-hours. • After a long-time vacation, initialize the terminal and restore the program data if the terminal is in malfunction, and leave it turn on over 12-hours. • Over 48-hours charging makes the batteries fully charged.

1. SPECIFICATIONS 1-1. Electrical Specifications 100V 120V 220V 230V 240V • Power consumption In operation Max. 1.5A 1.5A 1.5A 1.5A Display off Max. 0.25A 0.25A 0.25A 0.25A In operation Max. 1.3A 1.3A 1.3A 1.3A Display off Max. 0.5A 0.5A 0.5A 0.5A • Memory protection Back-up battery Battery life Recharge time NiMH (nickel-metal-hydride) HHR-21HL3G1B (USA only) HHR-21HL3G1C (Except USA) Replace the battery every 1 year. 6 hours (full charge) • Clock & Calendar Accuracy Auto calendar Within ± 40 sec. Per month (25 °C) Effective until 2099 A.D. • Clock protection Back-up battery Battery Recharge time Manganese dioxide lithium CR2032/1HF1 Replace the battery every 1 year. 1-2. Environmental specifications • Operating temperature 0 °C ~ 40 °C • Operating humidity 20 % ~ 85 % • Storage temperature -20 °C ~ 65 °C • Storage humidity 10 % ~ 85 % 1-3. Main LSI specifications • CPU Name Number of control bit R5S77631AY266BGV 32 bits • I/O controller Name Number of control bit UPD70F3728GC-8BT-A 16 bits • Gate array Name UPD65945GJP16-JEUA • DDR SDRAM Name Capacity HYB25DC256163CE-5 256 Mbits SDRAM Name Capacity MT48LC4M16A2P-75:G 64 Mbits • Flash ROM (Back up) Name Capacity S29GL256P90TFCR20 256 Mbits • Flash ROM (Program) Name Capacity S29GL256P90TFCR2A* 256 Mbits • Display controller Name MB86276PB-G-ZE1 • Ethernet controller Name LAN9115-MT (10/100BASE)

1-4. Devices specifications • LCD Display Name Screen size Resolution Interface Display color Pixel pitch Luminance Contrast ratio Power supply voltage Back light NL10276BC30-32D 15.0 inch (38cm diagonal) 1024(H) x 768(V) pixels LVDS (RGB 8 bits each) 16.77 M colors 0.297(H) x 0.297(V) mm 250 cd/m 2 500:1 3.3 V Top and bottom, 1 CCFL each • Touch Panel Name Size N010-0527-T841 15 inch • Panel brightness control 1 x VR controller • Power supply External adaptor "SO1330A" • Cleck key Magnetic ibutton prove "94-J-04" 1-5. I/O Ports The following optional peripherals can be used by plugging them into the appropriate port. RS-232C COM 1 port For MODEM, PC direct connection or Order man RS-232C COM 2 port For Hand held scanner, Slip printer or Scale RS-232C COM 3 port For Remote customer display or Scale RS-232C COM 4 port For Remote printer, Slip printer or Scale RS-232C COM 5 port For Remote printer or Scale RS-232C COM 6 port For Remote printer or Scale Inline port. Ethernet Drawer port x 2 Drawer CF card slot (in the card slot cover) CF card PS-2 keyboard port PS-2 keyboard (Microsoft Wired Keyboard 500) DISPLAY SCANNER PC/MODEM COM3 COM6 COM2 COM5 COM1 COM4 SPK PS/2 KEYBOARD MIC LAN Brightness COM3 COM6 COM2 COM5 COM1 COM4 Inline (10/100Base-T) PS/2 Keyboard AC Adaptor Drawer 2 Drawer 1 Ext. microphone Ext. speaker Bottom side of the terminal

1-6. Option List CASIO sales options DEVICE NAME MODEL NOTE • Magnet i-Button QT-6011DLS • Display set for customer QT-6060D Connect to Com 3 • Display cable for customer (for mounting to the base) QT-6061CB • Display 5-meter cable for customer QT-6062CB • Slip printer SP-1300 Connect to Com 2 • Slip printer cable PRT-CB-8C Length 1.5m • Remote printer UP-400 Connect to Com 4 ~ 6 • Remote printer UP-360BB Connect to Com 4 ~ 6 • Printer cable PRT-CB-8A Length 3m • Printer cable PRT-CB-8B Length 5m • MCR QT-6046MCR • Drawer extension cable MDL-11 • PC cable PRL-CB-2 Com1 port only Local purchase options DEVICE NAME MAKER MODEL NOTE • Remote printer EPSON TM-T88 IV (Mark 4) Connect to Com 4 ~ 6 • Remote printer EPSON TM-U220 Connect to Com 4 ~ 6 • Remote printer EPSON TM-U230 Connect to Com 4 ~ 6 • Remote printer EPSON TM-J7100 Connect to Com 4 ~ 6 • Remote printer EPSON TM-T88 lll Connect to Com 4 ~ 6 • Printer AC adaptor EPSON PS-180 • Slip printer/AC adaptor Citizen AD31-U or E (For SP-1300) U: 100V / E: 200V • Power cord for power unit EPSON AC-170 • Laser scanner PSC PSC QuickScan6500 Connect to Com 2 • Laser scanner Metrologic Metrologic MS9544 Voyager Connect to Com 2 • Fixation scanner Metrologic Metrologic MS7120 Orbit Connect to Com 2 • Scanner Scale PSC PSC Megellan 8100 Connect to Com 2 • Modem U.S.Robotics 56k V.92 (RS232C) Connect to Com 1 • Modem D-Link DFM-560EL (RS232C) Connect to Com 1 • Orderman Orderman Orderman Don/Max2/ Access Point • External speaker ELECOM MS-76CH • External microphone ELECOM MS-STM55 • Conversion plug OHM ELECTRIC AP-2633 • CF Memory card Sandisk 1GB (Ultra II), 2/4/8GB (Extreme III) • PS2 keyboard Microsoft Microsoft Wired Keyboard 500 • HUB NETGEAR FS-108 • HUB NETGEAR GS-108 • Ketchen alarm HERALD Kitchen Alarm System • Video surveillance VHC2-VIDQT6

1-7. Drawer Type Drawer Name Specification USA/Canada Other Countries M DL-2808 D-24BC-B84M-4 X M DL-2809 D-24BC-B84-SM-4 X M DL-2434 D-24BC-B55SM-4 X M DL-2810 D-24BC-A84SM-4 X L DL-3622 D-11BH-B65SS-4 X L DL-3623 D-11BH-B65-4 X 1-8. Duration of Life TFT LCD (Main) 30,000 hours STN LCD (Rear) 20,000 hours Touch Panel (number of touch times) one million times Battery 1 year AC adaptor 5 year ■ Installing Precautions When installing QT-6600, attach the ferrite core to the QT-6600 side. Wind the AC adaptor cable around the ferrite core two times. The ferrite core is packed with QT-6600. CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

Copyright(C) 2008 CASIO COMPUTER CO.,LTD. All rights reserved. ROM VER. xxxxxx xxxx CREATE xxxx-xx-xx xx:xx QT-6600 x.xx APL VER. xxxxxx xxxx Version INIT C 7 8 9 4 5 6 1 2 3 0 OK 2. MACHINE INITIALIZATION 2-1. How to initialize the terminal Preparation: 1. All peripheral devices and terminals of this cluster should be turned off. 2. Connect all of the peripheral devices (such as printer, display etc.) to terminal. 3. Connect all terminals by inline. Operation: 4. Turn on all peripheral devices of a terminal. 5. Turn on this terminal with pressing the initialize switch and release after beep sound. 6. After releasing the key, enter “20000” (U.S.), “10000” (other area: English), “40000” (other area: German), “50000” (other area: French), “60000” (other area: Spanish) and press the key. Enter terminal ID and IP address Init Sw ID & IP ADDRESS Terminal ID ENTER ID IP ADDRESS AUTO FTP Server OK? ——— Terminal ID: 0,1 ~ 32 ——— Press to continue. Yes Yes

• Case 1: If your system has no LAN device = “0” OK? ——— Press to continue. Yes • Case 2: Terminal ID = “1” ——— Press to continue. ——— Select , if you want to use this terminal as an FTP server. ——— Select “CLIENT”, if you want to use this terminal as a DHCP client. ——— Enter IP address if you want to change. IP ADDRESS FTP Server DHCP SERVER 192. 168. 0. 1 MANUAL OK? Yes Yes * The IP address of each terminal should be the unique number from 192.168. 0. 1 to 192.168.255.255. • Case 3: Terminal ID = “2” ~ “32” ——— Press to continue. ——— Select “MANUAL”, if you want to enter IP address manually. (IP address setting line will appear on the screen.) IP ADDRESS AUTO OK? Yes Declare terminal configuration ——— Enter cluster No. “1” ~ “9”, if using check cluster system. ——— Select the appropriate printer. ——— Select the appropriate printer. ——— Press to continue. ——— Master / Backup master / Satellite / Self master ——— Enter time if it is wrong. ——— Within 12 characters ——— Enter date if it is wrong. OK? Slip Printer No R/J/Order Printer3 No R/J/Order Printer2 No R/J/Order Printer1 No Check Cluster ID 0 Check System Master ID Character MC #01 Time 12:34 00 Date 01-10-10 YES

Program restoration INIT 10-10-01 12:34 000001 AUTO PGM 1.No Restore / Receive 2.PGM Restore (CF Card) 3.PGM Receive (Inline) ——— Select, if no need to download any data. ——— Select to download a program data from CF card. ——— Select to download a program data from other terminal. • Restore from CF card. Insert the CF card into the slot and select the appropriate file and press the key. • Program receive from other terminal. INIT 10-10-01 12:34 000001 Receive Data PGM Receive from OK? All PGM MC #05 YES ——— All Data (including totalizer) / All PGM (program only) ——— Select the machine to send the data. 2-2. How to initialize the terminal (add / replace one terminal) Preparation: 1. All peripheral devices and terminals of this cluster should be turned off. 2. Connect all of the peripheral devices (such as printer, display etc.) to this terminal. 3. Connect the added / replaced terminal to inline. Operation: Follow the steps shown on the page 5 to 7.

2-3. How to flag clear the terminal (or INIT2) Preparation: 1. All peripheral devices and this terminal should be turned off. 2. Check the connection of all peripheral devices (such as printer, display etc.) of this terminal. 3. Check the connection of this terminal to inline. Operation: 4. Turn on all peripheral devices of this terminal. 5. Turn on this terminal with pressing the key. 6. Press key. FC OK Copyright(C) 2008 CASIO COMPUTER CO.,LTD. All rights reserved. ROM VER. xxxxxx xxxx CREATE xxxx-xx-xx xx:xx QT-6600 x.xx APL VER. xxxxxx xxxx Version 7. Select “1. Flag Clear” and press key to flag clear. or select “2.Init2” and press key and enter “8888888888” and key to Init 2. 2-4. IPL (Initial Program Loading) IPL should be made before initializing when the application software has been modified. 2-4-1. IPL IPL via CF card or COM1 port Initial program loading process is as follows: IPL code = 44449999 Start Continue to INIT ROM check Store the receiving data to Flash

IPL via LAN port Start END Restore all data IPL from CF card Store IPL data to CF card Backup all data to CF card Clear IPL data in the CF card Insert more than 128MB CF card 2-4-2. System configuration before IPL operation Connect source terminal (cash register terminal) and target terminals or insert the IPL CF card to the terminal. CF card IPL source IPL target IPL Data CF card slot is located on the leftside of the terminal. IPL source LAN port defined as FTP server IPL target IPL Data 2-4-3. IPL operation Insert the CF card into the slot before this step. 1. Press the key to proceed, in case of downloading via inline, automatic ID definition is made by this timing. So press the key terminal by terminal. 2. After finishing IPL, machine initialization is necessary. xxxxxxx xxxxxxx xxxxxxx xxxxxxx xxxxxxx CANCEL START

3. DISASSEMBLY NOTE: * Please make a back-up copy of the clients’ data before disassembling. * When the power is turned off, the internal battery enables the hibernate function. * There are several kinds of screws. Be sure to use the correct type of screws when reassembling. It is advisable to sort the screws as shown in the right after removing them. * When assembling/disassembling the Stand, be careful not to get the fingers caught. * Use caution when handling the LCD unit and the inverter for the backlight as there is the risk of high-voltage electrical shock. * Internal battery: • Do not disassemble or short-circuit the battery. • Do not place the battery near a heat source or expose it to direct flame or heat. • Place the battery with its (+) and (-) terminals in the correct orientation. • Do not recharge the battery. (Primary battery) * When assembling, be sure that it is free of dust and other foreign matters. Pay special attention when replacing the touch panel and LCD * Do not tangle the cables in principle.

■ Disassembling See the flowchart below for the order of disassembling main parts. A.Removing the Stand B.Removing the B-case Assy Block C.Removing the Rear Display Block D.Disassembling the Rear Display E.Removing the Mic PCB (E830-MIC) F.Removing the LED PCB (E830-E6) G.Removing the Inverter Unit H.Removing the Touch Panel PCB (E830-TP) I.Removing the Power Supply PCB (E830-INLET) J.Removing the COM PCB (E830-COM) K.Removing the Main PCB (E830-1) L.Removing the MCR M.Removing the LCD/Touch Panel

A. Disengage and remove the Main Unit from the Stand. B. Removing the B-case Assy Block B-1. Remove three screws. Screws (S4) B-2. Remove two covers. HNG COVER CONNECTOR COVER

B-3. Remove 12 screws. B-4. Remove the B-case Assy Block. B-5. Unplug the connector to the speaker. Screws (S1) Screws (S2) Screws (S3) B-CASE ASSY BLOCK Connector (Speaker)

C. Removing the Rear Display Block C-1. Remove eight screws. C-2. Remove the connector to the battery. Connector (Battery) Screws (S6) C-3. Remove the Rear Display Block. C-4. Unplug the connector to the Rear Display. Connector (REAR DISPLAY) REAR DISPLAY BLOCK

D. Disassembling the Rear Display D-1. Remove the screw and remove the Rear Display Unit. Screws (S5) D-2. Remove two screws and remove the LCD Frame. Screws (S7) D-3. Use a solder to remove six lead wires. D-4. Release the connector lock and disconnect the FPC. D-5. Remove the Rear LCD PCB (E830-E22). Black White Green White Black

Mic PCB (E830-MIC) COM PCB (E830-COM) LED PCB (E830-E6) LCD i-Button key MCR Touch panel PCB(E830-TP) Inverter unit Power switch/code Drawer 2 Drawer 1 ■ PCBs and the Connectors to the Main PCB LED PCB (E830-E6) Power supply PCB (E830-INLET) Inverter unit Touch panel PCB (E830-TP) Main PCB (E830-1) COM PCB (E830-COM) Mic PCB (E830-MIC) ■ PCBs and the Connectors to the Main PCB

E. Removing the Mic PCB (E830-MIC) E-1. Unplug the connector. E-2. Remove two screws and remove the Mic PCB (E830-MIC). F. Removing the LED PCB (E830-E6) F-1. Unplug the connector. F-2. Remove the screw and remove the LED PCB (E830-E6). G. Removing the Inverter Unit G-1. Unplug three connectors. G-2. Remove two screws and remove the Inverter Unit. Screws (S7) Screws (S7) Screws (S5)

H. Removing the Touch Panel PCB (E830-TP) H-1.Unplug the connector. H-2. Release the connector lock and disconnect the FPC. H-3. Remove two screws and remove the Touch Panel PCB (E830-TP). I. Removing the Power Supply PCB (E830-INLET) I-1. Unplug the connector. I-2. Remove two screws and remove the Power Supply PCB (E830-INLET). J. Removing COM PCB (E830-COM) J-1. Unplug two connectors and 1 FPC. J-2. Remove six nuts and remove the COM PCB (E830-COM). Screws (S5) Screws (S5) Screws (S5)

K. Removing the Main PCB (E830-1) K-1. Unplug 10 connectors and 2 FPCs. K-2. Remove six nuts. K-3. Remove seven screws and remove the Main PCB (E830-1). Screws (S9) Screws (S9) Screws (S9) L. Removing the MCR L-1. Disengage and remove the MCR Unit from the Main Unit. L-2. Remove two screws and remove the MCR Unit. L-3. Unplug the connector.

M. Removing the LCD/Touch Panel M-1. Remove two screws and remove Mic PCB (E830-MIC). M-2. Disengage and remove the MCR unit from the Main Unit. Screws (S7) M-4. Unplug 10 connectors and disconnect 1 FPC. M-5. Remove seven screws. M-6. Release the Touch Panel PCB (E830-TP) connector lock and disconnect the FPC. Screws (S9) Screws (S9) Screws (S9) M-3. Remove two screws and remove the Power Supply PCB (E830-INLET). Screws (S5)

M-8. Remove 17 screws. M-9. Disconnect the earth wire for the Mic. M-7. Remove five screws and remove the COM Chassis and the Main PCB. Screws (S5) Mic earth

M-10. Remove the U-Case Assy Block. U-CASE ASSY BLOCK M-11. Remove the Touch Panel. M-12. Remove four screws. Screws (S10) Screws (S10) Touch panel

4. ASSEMBLY ■ Assembling See the flowchart below for the order of re-assembling major units. M. Assembling the Stand L. Assembling the B-case Assy Block K. Assembling the Rear Display Block I. Assembling the Mic PCB (E830-MIC) H. Assembling the LED PCB (E830-E6) G. Assembling the Inverter Unit F. Assembling the Touch Panel PCB (E830-TP) E. Assembling the Power Supply PCB (E830-INLET) D. Assembling the COM PCB (E830-COM) C. Assembling the Main PCB (E830-1) B. Assembling the MCR A. Assembling the LCD/Touch Panel J. Assembling the Rear Display

A. Assembling the LCD/Touch Panel A-1. Lay four cables in the appropriate groove. LCD cable Earth cable A-2. Engage the LCD Unit and secure it with four screws. NOTE: Do not tighten the screws excessively. (Reference torque value: 0.34N•m or less) Screws (S10) Screws (S10) Backlight cables

A-3. Engage the Touch Panel. NOTE: Place the Touch Panel evenly inside the guides of the U-case. Touch panel Guide Guide Guide Guide A-4. Engage the U-Case Assy Block. NOTE: Before engaging the U-case Assy Block, be sure that the LCD and the Touch Panel are clean and free of dust, dirt, or any foreign matter. NOTE: Pull out the FPC of the Touch Panel through the opening of the chassis. A-5. Engage the Mic Earth. U-CASE ASSY BLOCK Mic earth Touch panel FPC

A-6. Secure it with 17 screws. NOTE: Tighten the screws in the order of the numbers indicated in the illustration below. 11 1 3 9 15 8 6 14 13 5 7 16 10 4 2 12 17 A-7. Engage the COM Chassis and the Main PCB, and then secure them with five screws. Screws (S5)

A-8. Plug 10 connectors and 1 FPC. NOTE: Do not tangle the wires. A-9. Secure it with seven screws. A-10. Connect the Touch Panel PCB (E830-TP) to the FPC. Screws (S9) Screws (S9) NOTE: Position it so that the earth terminal is in the correct orientation. Screws (S9) A-12. Engage the Mic PCB (E830-MIC) and secure it with two screws. A-13. Engage the MCR Unit. Screws (S7) Screws (S5) A-11. Engage the Power Supply PCB (E830-INLET) and secure it with two screws. NOTE: Two Drawer Cables are arranged under the PCB. Screws (S9) Drawer cables

C. Assembling the Main PCB (E830-1) C-1. Engage the Main PCB and secure it with seven screws. C-2. Install three COM Ports and secure them with two nuts each. C-3. Plug 10 connectors and two FPCs. Screws (S9) Screws (S9) Screws (S9) B. Assembling the MCR B-1. Connect the cables to the MCR Unit. B-2. Engage the MCR Unit and secure it with two screws. B-3. Engage the MCR Unit in the Main Unit. NOTE: Position it so that the earth terminal is in the correct orientation.

D. Assembling COM PCB (E830-COM) D-1. Install three COM PCBs (E830-COM) and secure them with two nuts each. D-2. Plug two connectors and the FPC. Screws (S5) Screws (S5) E. Assembling the Power Supply PCB (E830-INLET) E-1. Engage the Power Supply PCB (E830-INLET) and secure it with two screws. NOTE: two Drawer Cables are arranged under the PCB. E-2. Plug the connector. F. Assembling the Touch Panel PCB (E830-TP) F-1. Engage the Touch Panel PCB (E830-TP) and secure it with two screws. F-2. Plug the connector and 1 FPC. NOTE: Engage the FPC securely until it locks in. Drawer cables Screws (S5)

Screws (S7) Screws (S7) Screws (S5) G. Assembling the Inverter Unit G-1. Engage the Inverter Unit and secure it with two screws. G-2. Connect three connectors. H. Assembling the LED PCB (E830-E6) H-1. Engage the LEC PCB (E830-E6) and secure it with the screw. H-2. Plug the connector. I. Assembling the Mic PCB (E830-MIC) I-1. Engage the Mic PCB (E830-MIC) and secure it with two screws. I-2. Plug the connector.

Screws (S5) Screws (S7) Black White Green White Black J. Assembling the Rear Display J-1. Engage the Rear LCD PCD (E830-E22). J-2. Use solder to connect six lead wires. J-3. Connect the FPC. NOTE: Engage the FPC securely until it locks in. J-4. Engage the LCD Frame and secure it with two screws. J-5. Engage the Rear Display Unit and secure it with the screw. NOTE: When assembling, use caution so that the wires are not caught in chassis.

Connector (Battery) Screws (S6) Connector (REAR DISPLAY) K. Assembling the Rear Display Block NOTE: Check that the cables for the i-Button key receiver and the LED PCB (E830-E6) are contained in the tube. K-1. Plug the connector to the Rear Display and engage the Rear Display Block. K-2. Secure it with eight screws. K-3. Plug the connector to the Battery.

Screws (S1) Screws (S2) Screws (S3) L. Assembling the B-case Assy Block L-1. Plug the connector to the Speaker and engage the B-case Assy Block. NOTE: Insert the B-case in the groove of the Card Cover. L-2. Secure it with 12 screws. Connector (Speaker) Card cover

M. Engage the Main Unit to the Stand. Screws (S4) HNG COVER CONNECTOR COVER L-3. Engage two covers. L-4. Secure them with three screws.

5. OPTION INSTALLATION 5-1. To install the I-Button 210mm Coil Wind two turns of cable around the coil. 5-2. REMOTE PRINTER / SLIP PRINTER Connect the following peripherals to the COM ports respectively. REMOTE PRINTER: COM 4, 5 or 6 SLIP PRINTER: COM 2 DISPLAY SCANNER PC/MODEM COM3 COM6 COM2 COM5 COM1 COM4 SPK PS/2 KEYBOARD MIC LAN COM6 COM3 COM2 COM1 COM5 COM4

5-3. To install the DRAWER In case of connecting drawer, follow the procedure below. 1. Connect drawer connector (three color lead on drawer) to the terminal. 2. Connect frame drawer connector (green lead on drawer) to the terminal. Mount the cash register. 1. Screw in 2 fixing screws bottom side of the terminal. 2. Mount the terminal on the top of the drawer, ensuring that the feet on the bottom of the terminal go into the holes on the drawer.

6. IN LINE / ON LINE 6-1. Inline collection/consolidation system • Inline collection/consolidation and auto-programming for up to 32 terminals. PC Via COM 1 port of the master terminal or Inline (wire or wireless) Maximum 32 terminals 6-2. Online collection / consolidation system • Online collection / consolidation and auto-programming for up to 32 terminals. PC on-line (Public / Private Telephone line) Maximum 32 terminals

6-3. Online collection / consolidation system (use FTP feature) • Online collection / consolidation and auto-programming for up to 32 terminals. PC Maximum 32 terminals ADSL/FTTH MODEM ADSL/FTTH MODEM VPN rooter VPN rooter Internet

7. DIAGNOSTIC PROGRAM 7-1. Starting the Program (1) Check that the power is turned OFF. (2) While holding down the INIT switch, turn on the power. (3) Release the switch when the screen below appears. * If the switch is released before this screen appears, either of the following modes is launched. • Power-failure recovery reboot • INIT boot-up (4) Enter “99990000” and press [OK]. (5) When the program is launched, the software version information is printed out as shown below. • BOOTER • IOC | IOC Ver : xxxx xxxxxx | IOC | Boot Ver : xxxx xxxxxx | BOOTER (6) After the version information is displayed and printed out, a message appears prompting for an action to take as the next step. To proceed with the calibration settings, press the ON/OFF key on the display. For detailed procedures, see “[15] LCD CALIBRATION SETTING”. If you wish to skip the calibration settings, press anywhere on the touch panel. Init switch Power switch DALLAS DRW 1CLOSE 2CLOSE MAC ADRS XX-XX-XX-XX-XX-XX TEMP 0 VOLTAGE 0 CHARGE-MODE 359M DISP ON/OFF OFF CF NON Ioc Ver : xxxxxx xxxx Boot Ver : xxxxxx xxxx TOUCH START 221 Enter the Calibration mode ==>> Push Disp on/off key Skip the Calibration mode ==>> Touch the panel 0000 00000221 PANEL SIZE 15" Copyright(C)2008 CASIO COMPUTER CO.,LTD. All rights reserved. ROM VER. xxxxxx xxxx C 1 0 4 7 2 5 8 3 6 9 CREATE xxxx-xx-xx xx:xx QT-6600 Version x.xx APL VER. xxxxxx xxxx OK Display on/off key

7-2. General Notes on the Diagnostic Program • The test result is printed out through an external printer. Baud rate :9600 bps Connection : COM1 • A scanner must be connected to COM2. • You may select “single test” or “repeat indefinitely” for the number of retries.To repeat the test indefinitely, enter any number except for 0 in the command specifying the number of retries. • When you press [ESC] while the test is repeated indefinitely, the following message is displayed and printed out, then the test is terminated. | ESC | • Cut the receipt after the test result is printed out. [Pass(OK)/fail(NG) Determination of Test Result by Operator] • After the message below appears, the operator may decide pass(OK) or fail(NG) of the result by pressing 1 or 9, respectively. | Please Hit Key OK-> 1 NG-> 9 | [Other] • Hibernation memory In this program, the automatic clear of the hibernation memory is executed or stopped in the following situations: • When INIT/FC is launched • When a power-failure recovery is detected while idling (waiting for an input of a command) • When the hibernation memory test is being executed 7-3. Command Input System Follow the code below to enter a command. X X X X X X n a g d XXXXXX : additional action n : number of times a : action g : group d : device number

7-4. Status Information Shows a screen as shown below on the LCD (XGA). (In this chapter, the area for entries and the area for test results are illustrated separately.) DALLAS DRW 1CLOSE 2CLOSE PANEL SIZE 15" MAC ADRS XX-XX-XX-XX-XX-XX TEMP 20 VOLTAGE XX CHARGE-MODE 360M DISP ON/OFF ON CF INSERT Diag Ver : XXXXXX XXXX 0000 1234 Status information is displayed continuously (in ordinary characters). However, when performing a test, the status at completion of a test is displayed following completion of that test. Counter display [Function] Displays the status of each device. Device Status information (description of messages) DALLAS Indicates DALLAS key No. in a hexadecimal value DRW 1/DRW 2 Indicates open/close status of the drawer. OPEN: Drawer is open CLOSE: Drawer is closed CHARGE-MODE Indicates the remaining amount of the battery in minutes. nM: Remaining battery (minutes) n=0 ~ 360 TEMP/VOLTAGE TEMP/VOLTAGE Indicates the A/D value of the battery. DISP ON/OFF: The acquisition of TEMP status is prioritized when the switch is ON. Be sure to turn off DISP ON/OFF switch before opening other status information or starting the Test Mode. PANEL SIZE PANEL SIZE: Indicates the panel size. 15”: Enhanced model (15-inch panel) 12”: Junior model (12-inch panel) CF CF: Indicates whether a CF Card is inserted. INSERT: CF Card is inserted NON: CF Card is not yet inserted. MAC ADRS MAC ADRS: MAC address written on FLASH ROM is indicated in a hexadecimal value. To write in FLASH ROM, use the MAC Address Writing function of this DIAG. DISP ON/OFF The default is set to ON. ON/OFF may be switched in the software setting.

7-5. Memory Test Overview 7-5-1.Types of memory tests RAM FLASH ROM (for programming) FLASH ROM (for hibernation) CF WRITE Test     READ ONLY Test     CLEAR Test     CLEAR & WRITE/READ Test     CHECK SUM Test     7-5-2. Scope of memory tests [FROM Test] This program does not back up programs or data. Be sure to perform IPL after performing CLEAR and/or WRITE READ Test. The data contained in the area used to perform CLEAR or WRITE Test is not protected. In order to perform CLEAR or WRITE/READ Test, the program and data are copied as backup temporarily in an available area of RAM. Do not turn OFF the power during the test. Doing so may destroy the program and the proper operation cannot be guaranteed. Should this occur, all operations, starting IPL, must be performed. Scope of the test in this range • Sum check BOOTER, Protected data area 0x0100000 0x1FFFFFF 0x0000000 FROM 32MByte (128KBytes × 256 blocks) Program FILE data Free area Scope of the test in this range • CLEAR&WRITE/READ Test • READ ONLY Test • WRITE/READ Test

[RAM Test] RAM Test uses, as the test area, all areas except for the program and system areas. USER area is not guaranteed after performing the test. The sizes vary according to the program and system capacities. Area for BOOTER 0x0030000 0x3FFFFFF 0x3FDFFEF 0x0000000 RAM 64MByte Program/system area USER area Timer Scope of READ ONLY Test Scope of WRITE/READ Test [FROM Test for Hibernation] FROM test for hibernation tests all areas. Do not turn off the power during the test. If a power fails during the test, the hibernation function is launched and this FROM is used. Therefore the test which was being performed may be unsuccessful. If the power is turned off without any backup battery, the hibernation function does not operate Scope of the test in this range CLEAR Test READ ONLY Test WRITE/READ Test System area 0x0020000 0x3FFFFFF 0x0000000 FROM 64MByte (128KByte × 512 blocks) Backup area

7-6. Test Items This program performs the following tests. No Device to be checked Operation Note Page 1 Batch Test 1 1 RAM, FROM (for programming), FROM (for hibernation), Date/Time, Buzzer, Drawer, Receipt 33 2 Batch Test 2 2 LCD,LCD backlight, REAR DISPLAY, REAR DISPLAY backlight 34 3 RAM WRITE/READ Test n011 35 4 RAM READ ONLY Test n111 35 5 FLASH ROM CLEAR Test cn212 36 6 FLASH ROM WRITE/READ Test cn012 37 7 FLASH ROM CLEAR & WRITE/READ Test cn312 38 8 FLASH ROM CHECK SUM Test n512 39 9 CF-CARD CLEAR Test n213 39 10 CF-CARD WRITE/READ Test n013 40 11 CF-CARD READ ONLY Test n113 40 12 CF-CARD CLEAR & WRITE/READ Test n313 41 13 LCD Test n021 42 14 LCD Backlight OFF Test 121 42 15 LCD Calibration Setting 221 43 16 VRAM CHECK Test n721 44 17 REAR DISPLAY Test n322 45 18 REAR DISPLAY Backlight Test cn122 46 19 REAR DISPLAY Contrast Adjustment 422 47 20 REMOTE DISPLAY Test bn023 48 21 External Printer Output Test x1x2x3nm3d 49 22 Ethernet Printer Output Test x100nm37 51 23 COM(RS232C) Test xn04d 53 24 COM (RS232C) Batch Test 40 54 25 Printing COM (RS232C) Test Result 47 55 26 Ethernet Test: bm0a51 56 27 Setting MAC (Media Access Control Address) x0951 58 28 Date/Time Setting hhmmss0070 yymmdd0170 60 29 Date/Time Display 070 60 30 Drawer Test xn091 61 31 Buzzer Test n092 62 32 MCR Test 96 63 33 Sound Test axn097 64 34 Microphone Test 98 64 35 Charge Mode Test 99 65 36 OBR Test 95 65 37 PS/2 Keyboard Test r1n094 66

7-7. Test Procedures [ 1 ] Batch Test 1 [Function] Performs the following tests in sequence. (1) RAM Test: RAM WRITE/READ Test (2) FROM (for program) Test Check Sum test for the program code area. (3) FROM (for hibernation) Test Displays/prints out the sum of the FLASH headers for hibernation. Calculates the sum of each byte and displays/prints out the lowest 8 bits. (4) Date/Time Setting: Sets the preset test data. Test data: 01 year/ 12 month/ 31 day/ 23 hours/ 59 minutes /30 Seconds (5) Buzzer Test: Sounds single one-shot buzzer. There is no display/print-out for this test. Select the test result "1" (OK) or "9" (NG) by touching the panel. (6) Drawer Test: Opens all drawers. (7) Receipt Test: Issues a receipt. [Operation] Operation : 1 ST [LCD] [PRINT] BATCH 1 RAM WR OK FLASH CHK SUM OK FLASH hib SUM XX DATE 01/12/31 TIME 23:59-30 Please Hit Key OK−>1 NG−>9 FLASH CHK SUM OK FLASH hib SUM XX DATE 01/12/31 TIME 23:59-30 Please Hit Key OK−>1 NG−>9 DRW ALL OK END 1 BATCH 1 RAM WR OK FLASH CHK SUM OK FLASH hib SUM XX DATE 01/12/31 TIME 23:59-30 DRW OK END 1

[ 2 ] Batch Test 2 [Function] Performs the following tests in sequence. (1) LCD Test: Performs the LCD Display Test. To change the screen, touch any part of the panel. Select the test result "1" (OK) or "9" (NG) by touching the panel. (2) LCD Backlight Test: Performs the OFF test of the LCD Backlight. To change the screen, touch any part of the panel. Select the test result "1" (OK) or "9" (NG) by touching the panel. (3) REAR DISPLAY Test: Performs the REAR DISPLAY Test. To change the screen, touch any part of the panel. Select the test result "1" (OK) or "9" (NG) by touching the panel. (4) REAR DISPLAY Backlight Test: Performs the OFF test of the Rear LCD Backlight. To change the screen, touch any part of the panel. Select the test result "1" (OK) or "9" (NG) by touching the panel. [Operation] Operation : 2 ST [LCD] [PRINT] BATCH 2 Please Hit Key OK−>1 NG−>9 LCD OK Please Hit Key OK−>1 NG−>9 LCD BACKLIGHT OK Please Hit Key OK−>1 NG−>9 REAR DISP OK Please Hit Key OK−>1 NG−>9 REAR BACK LIGHT OK END 2 BATCH 2 LCD OK LCD BACKLIGHT OK REAR DISP OK REAR BACKLIGHT OK END 2 Green Blue Reverse check Red White Black Check (black and white) ABCDEFGHIJKLMNOPQRST UVWXYZabcdefghijklmn ABCDEFGHIJKLMNOPQRST UVWXYZabcdefghijklmn Back light OFF Back light OFF White Green Emerald green

[ 3 ] RAM WRITE/READ Test [Function] Tests whether writing in/reading RAM is correctly performed. Test data is written on the RAM, and tests are performed to check if the data has been written properly. The areas where performing this test affects the operation are excluded from the test. [Operation] Operation : n 0 1 1 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] RAM 11 RAM WR OK END 11 RAM 11 RAM WR OK END 11 * If the test ends with errors, the line number and the address are printed instead of OK message. [ 4 ] RAM READ ONLY Test [Function] Tests whether reading on RAM is correctly performed. Be sure to perform “[3] RAM WRITE/READ Test” before this test. [Operation] Operation : n 1 1 1 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] RAM 111 RAM RD OK END 111 RAM 111 RAM RD OK END 111 * If the test ends with errors, the line number and the address are printed instead of OK message.

[ 5 ] FLASH ROM CLEAR Test [Function] Tests whether FLASH ROM Clear erases the memory correctly. After this test, be sure to perform “[6] FLASH ROM WRITE/READ Test” before conducting other tests. If other tests are performed without having conducted FLASH ROM WRITE/READ Test, the program may be damaged and may not operate properly. Should this occur, perform all operations starting from IPL. [Operation] Operation : c n 2 1 2 ST c: Specifying FLASH ROM 0 FLASH ROM (for programming) 1 FLASH ROM (for hibernation) n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] FLASH ROM (for programming) FLASH 0n212 FLASH CLR OK END 0n212 FLASH 0n212 FLASH CLR OK END 0n212 * If the test ends with errors, the line number and the address are printed instead of OK message. FLASH ROM (for hibernation) FLASH hib 1n212 FLASH hib CLR OK END 1n212 FLASH hib 1n212 FLASH hib CLR OK END 1n212 * If the test ends with errors, the line number and the address are printed instead of OK message.

[ 6 ] FLASH ROM WRITE/READ Test [Function] Tests whether writing/reading to FLASH ROM is correctly performed. This test targets all areas except for the data protection areas. Be sure to perform “[5] FLASH ROM CLEAR Test” before this test. If other tests are performed without having conducted FLASH ROM CLEAR test, this program may be damaged and may not operate properly. Should this occur, perform all operations starting from IPL. [Operation] Operation : c n 0 1 2 ST c: Specifying FLASH ROM 0 FLASH ROM (for programming) 1 FLASH ROM (for hibernation) n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] FLASH ROM (for programming) FLASH 0n012 FLASH WR OK END 0n012 FLASH 0n012 FLASH WR OK END 0n012 * If the test ends with errors, the line number and the address are printed instead of OK message. FLASH ROM (for hibernation) FLASH hib 1n012 FLASH hib WR OK END 1n012 FLASH hib 1n012 FLASH hib WR OK END 1n012 * If the test ends with errors, the line number and the address are printed instead of OK message.

[ 7 ] FLASH ROM CLEAR & WRITE/READ Test [Function] Clears FLASH ROM memory and tests whether writing/reading is correctly performed. [Operation] Operation : c n 3 1 2 ST c: Specifying FLASH ROM 0 FLASH ROM (for programming) 1 FLASH ROM (for hibernation) n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] FLASH ROM (for programming) FLASH 0n312 FLASH CLR&WR OK END 0n312 FLASH 0n312 FLASH CLR&WR OK END 0n312 * If the test ends with errors, the line number and the address are printed instead of OK message. FLASH ROM (for hibernation) FLASH hib 1n312 FLASH hib CLR&WR OK END 1n312 FLASH hib 1n312 FLASH hib CLR&WR OK END 1n312 * If the test ends with errors, the line number and the address are printed instead of OK message.

[ 8 ] FLASH ROM CHECK SUM Test [Function] Performs CHECK SUM of FLASH ROM. This test is exclusively for FLASH ROM for programming. [Operation] Operation : n 5 1 2 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] FLASH n512 FLASH CHK SUM OK END n512 FLASH n512 FLASH CHK SUM OK END n512 * If the test ends with errors, the line number and the address are printed instead of OK message. [ 9 ] CF-CARD CLEAR Test [Function] Tests whether CF card is clears properly. The data contained and the operation of the CF card used for this test cannot be guaranteed. [Operation] Operation : n 2 1 3 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] CF-CARD n213 CF CLR OK END n213 CF-CARD n213 CF CLR OK END n213 * If the test ends with errors, the line number and the address are printed instead of OK message.

[ 10 ] CF-CARD WRITE/READ Test [Function] Tests whether writing in /reading CF Card is correctly performed. Be sure to perform “[9] CF-CARD CLEAR Test” before this test. After a CF Card is used for this test, the data contained in it and its operation cannot be guaranteed. [Operation] Operation : n 0 1 3 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] CF-CARD n013 CF WR OK END n013 CF-CARD n013 CF WR OK END n013 * If the test ends with errors, the line number and the address are printed instead of OK message. [ 11 ] CF-CARD READ ONLY Test [Function] Tests whether reading on CF Card is correctly performed. Be sure to perform “[10] CF-CARD WRITE/READ Test” before this test. After a CF Card is used for this test, the data contained in it and its operation cannot be guaranteed. [Operation] Operation : n 1 1 3 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] CF-CARD 113 CF RD OK END 113 CF-CARD 113 CF RD OK END 113 * If the test ends with errors, the line number and the address are printed instead of OK message.

[ 12 ] CF-CARD CLEAR&WRITE/READ Test [Function] Clears CF Card memory and tests whether writing/reading is correctly performed. After a CF Card is used for this test, the data contained in it and its operation cannot be guaranteed. [Operation] Operation : n 3 1 3 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] CF-CARD n313 CF CLR&WR OK END n313 CF-CARD n313 CF CLR&WR OK END n313 * If the test ends with errors, the line number and the address are printed instead of OK message.

[ 13 ] LCD Test [Function] Tests whether LCD operates correctly. When performing a single test: To change the screen, touch any part of the panel. In order to complete the test, the operator must determine pass(OK)/fail(NG) of the result. When performing test infinitely: The screens change automatically. Press ESC to end the test. Green Blue Reverse check Red White Black Check (black and white) [Operation] Operation : n 0 2 1 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] LCD n021 Please Hit Key OK−>1 NG−>9 LCD OK END n021 LCD n021 LCD OK END n021 [ 14 ] LCD Backlight OFF Test [Function] Tests whether LCD Backlight turns OFF properly. In order to complete the test, the operator must determine pass(OK)/fail(NG) of the result. The backlight is set to OFF after the test. Touch any part of the Touch Panel and determine pass(OK)/fail(NG) of the result. (1) LCD Backlight turns OFF (2) Touch any part of the panel (3) LCD Backlight turns ON (4) The operator determines pass(OK)/fail(NG) of the test result [Operation] Operation : 1 2 1 ST [LCD] [PRINT] LCD BACK LIGHT 121 Please Hit Key OK−>1 NG−>9 LCD BACK LIGHT OK END 121 LCD BACK LIGHT 121 LCD BACK LIGHT OK END 121

[ 15 ] LCD Calibration Setting [Function] Configures the calibration settings of the LCD (Touch Panel). When touching the cross marks on the LCD, 10 coordinates shown below are indicated in sequence. (X,Y) =  (25,19)  (487,19)  (999,19)  (25,365)  (487,19)  (999,365)  (25,749)  (487,749)  (999,749) ➉ (487,365) [Operation] Operation : 2 2 1 ST The screen below appears after entering a command and before the cross marks appear on the screen. You may skip the calibration mode by following the instruction on the screen. Enter the Caribration mode ==>> Push Disp on/off key Skip the Caribration mode ==>> Touch the panel Enter the Calibration mode: Press DISP ON/ OFF switch Skip: Touch any part of the panel Once the Calibration Mode is launched, cross marks appear on the LCD one by one. When you touch the cross marks appear in sequence, the data of 9 coordinates on the LCD panel and Touch Panel are obtained and any discrepancies are calculated. After the position of the 10th coordinate is calculated and displayed, the offset value is to be confirmed. If the position of the 10th coordinate you touched differ that of the displayed coordinate only within a margin of errors, it is determined as OK. If not, it is determined as NG. The offset values are written on EEPROM of the panel controller when the operator touches the 9th coordinate. If the position data of the 10th coordinate falls within the values shown below after the calibration offset, the precision is determined to be acceptable and OK is displayed and printed out before ending the test. If the values exceed the range below, the result fails and the test ends. • X10: within 487±12 • Y10: within 365±12 Display on/off key

[LCD] TOUCH START 221 Enter the Caribration mode ==>> Push Disp on/off key Skip the Caribration mode ==>> Touch the panel (X1,Y1) : (XXX,XXX) (X2,Y2) : (XXX,XXX) : (X9,Y9) : (XXX,XXX) (X10,Y10) : (XXX,XXX) TOUCH OK END 221 LCD display only Displays data 1 for calibration Displays data 2 for calibration : Displays data 9 for calibration (Performs offset) Displays the position of the 10th coordinate (performs calibration) (Checks offset errors) Result of the offset value check [PRINT] TOUCH START 221 (X1,Y1) : (XXX,XXX) (X2,Y2) : (XXX,XXX) : (X9,Y9) : (XXX,XXX) (X10,Y10) : (XXX,XXX) TOUCH OK END 221

[ 16 ] VRAM CHECK Test [Function] Checks VRAM of the LCD. All areas except for the GDC system area are subjected to this test. VRAM is not backed up by the battery. A power failure during the test results in an error. This test uses the same test data as RAM Test to write on VRAM. [Operation Overview] (1) Write the test data from the beginning to the end of VRAM Test area. (2) Verifies the written data from the beginning to the end of VRAM Test area. (3) Displays and prints out the test result. * If an error occurs, the test is immediately terminated and the result is displayed and printed out. If the test is set to repeat indefinitely, the operation returns to Step (1) and continues the test. * When the test is set to repeat indefinitely, Steps (1) through (3) repeat as a set until [ESC] is pressed. [Test area] This test targets the free areas of VRAM (TestArea). VRAM 16MB Display Area (3Mbyte) TestArea LIME Register Area * LIME : Internal Memory Area 00FFFFFFh 00300000h 00FFFFFFh 01FC0000h 01FFFFFFh 00000000h [Operation] Operation : n 7 2 1 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] LCD VRAM 721 LCD VRAM OK LCD VRAM NG address END 721 LCD VRAM 721 LCD VRAM OK LCD VRAM NG address END 721 * If an NG occurs, the address of the error is displayed /printed out. * The counter is displayed on the LCD during the test.

[ 17 ] REAR DISPLAY Test [Function] Tests whether REAR DISPLAY operates correctly. The backlight turns emerald green (white and green) during the test and turns off when the test ends. When performing a single test: To change the screen, touch any part of the panel. In order to complete the test, the operator must determine pass(OK)/fail(NG) of the result. When performing test infinitely: The screens change automatically. Press ESC to end the test. ABCDEFGHIJKLMNOPQRST UVWXYZabcdefghijklmn Pattern 1 ABCDEFGHIJKLMNOPQRST UVWXYZabcdefghijklmn Pattern 2 Pattern 3 Pattern 4 Command input END [Operation] Operation : n 3 2 2 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] REAR DISP n322 Please Hit Key OK−>1 NG−>9 REAR DISP OK END n322 REAR DISP n322 REAR DISP OK END n322

[ 18 ] REAR DISPLAY Backlight Test [Function] Tests whether REAR DISPLAY backlight operates correctly. In order to complete the test, the operator must determine Pass(OK)/fail(NG) of the result. (When performing a single test) The specified backlight turns on while performing the test and turns off when the test ends. [Operation] Operation : c n 1 2 2 ST c: Specifying the backlight color 0 Batch test (batch-test the specified colors 1 through 4) 1 OFF (green OFF/white OFF) 2 White (green OFF/white ON) 3 Green (green ON/white OFF) 4 Emerald green (green ON/ white OFF) n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [Batch Test] Touching any part of the panel changes the color in the following sequence. [LCD] [PRINT] REAR DISP 122 Please Hit Key OK−>1 NG−>9 REAR BACK LIGHT OK END 122 REAR DISP 122 REAR BACK LIGHT OK END 122 Back light OFF White Green Emerald green

[ 19 ] REAR DISPLAY Contrast Adjustment [Function] Adjusts the contrast of REAR DISPLAY and writes the adjustment values on FLASH. FLASH may be written up to 16 times. Writing more than 16 times results in an error. When such an error occurs, you may follow the procedure “Clearing the contrast area” to re-initialize FLASH. The contrast setting at the restart is the value written in the previous adjustment (“128” when no value has been written). You may write the adjustment values by entering [ST] after an adjustment. The contrast may be set at 256 increments within the range of 0 – 255. [Operation] Operation : 4 2 2 ST When you launch the mode by using the above command, use the following keys to operate. • Numeric key [1]: DARK key Current contract +1 • Numeric key [9]: LIGHT key Current contract -1 • ST: Finalize the entry (writes on FLASH and complete the sequence) • ESC: Cancel adjustment (ends the mode) [REAR DISPLAY] ABCDEFGHIJKLMNOP QRSTUVWXYZabcdef [LCD] REAR DISP 422 CONTRAST XXX REAR CONTRAST Set value REAR CONTRAST NG REAR CONTRAST OVER REAR CONTRAST ESC REAR CONTRAST ERASE END 422 LED display only. XXX indicates the contrast value. An error is printed The maximum times of writing is exceeded When leaving the sequence without setting the contrast When the contrast area is cleared [PRINT] REAR DISP 422 REAR CONTRAST Set value REAR CONTRAST NG REAR CONTRAST OVER REAR CONTRAST ESC REAR CONTRAST ERASE END 422 [Clearing the Contrast Area] FLASH may be written up to 16 times. If you wish to write more than 16 times, execute the following command to clear the area and initialize FLASH. 1 0 4 2 2 ST

[ 20 ] REMOTE DISPLAY Test: [Function] Tests whether the data is correctly displayed on REMOTE DISPLAY. Be sure to connect REMOTE DISPLAY to COM3. When changing the baud rate, be sure to also change the settings on REMOTE DISPLAY. The backlight turns on in pastel green (green + white) when performing the test and turns off when the test ends. When performing a single test: In order to complete the test, the operator must determine pass(OK)/fail(NG) of the result. After the operator determines pass(OK)/fail(NG), the display and the backlight turn off. When repeating the test infinitely: Repeats transmitting the same test text at a set interval. Press [ESC] to terminate the test, clear the display, and turn off the backlight. [Operation] Operation : b n 0 2 3 ST b:Specifying the baud rate 0 19.2 Kbps 1 9600 bps n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] REMOTE DISP bn023 Please Hit Key OK−>1 NG−>9 REMOTE DISP OK END bn023 [PRINT] [REMOTE DISPLAY] REMOTE DISP bn023 REMOTE DISP OK END bn023 ABCDEFGHIJKLMNOP QRSTUVWXYZabcdef 0,1,2,3,4,5,6,7,8,9,

[ 21 ] External Printer Output Test [Function] Connects a printer with a RS232C interface and tests whether the printer operates and prints properly. The external printer must be connected to COM. [Operation] Operation : x1 x2 x3 n m 3 d ST x1: Printout format 0 Pattern A 1 Pattern B x2: Specify COM port 1 COM1 2 COM2 3 COM3 4 COM4 5 COM5 6 COM6 x3: Specify the baud rate 1 4800 bps 2 9600 bps 3 19.2 kbps < Printer baud rate table > When changing the baud rate, be sure to also change the baud rate of the printer. 19.2 kbps 9600 bps 4800 bps SLIP SP1300    RJ UP360/UP400    n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) m: Operation pattern 1 Print one line 2 Feed 5 lines + full cut 3 Print 10 lines + feed 5 lines + full cut 4 Feed 5 lines + partial cut 5 Print 10 lines + Insert 5 lines + partial cut

d: Specifying a printer 1 External printer RJ 2 External printer SLIP [LCD] RJ is connected Error display (when a printer is disconnected) PRT xxxn03d END xxxn03d NON PRINTER ERR [PRINT] There are two formats to print out to the external printer. RJ is set at 40 lines and SLIP at 35 lines. Pattern A Pattern B BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB BBBBBBBBBBBBBBBBBBBBBBBB *8,888,88

[ 22 ] Ethernet Printer Output Test [Function] Tests whether the Ethernet printer operates and prints out properly. The illustration below shows how QT-6600 and the printer are connected. < Printer settings > The printer settings are fixed. Please configure the printer to be used before the test. IP address: 192.168.0.100 Subnet mask: 255.255.255.0 Default gateway: 192.168.0.200 TCP port number: 9100 Baud rate: AutoNegotiation QT-6600 operates with IP address 192.168.0.1 at the fixed baud rate of 100M. * Ethernet does not operate without setting a MAC address. Be sure to set a unique MAC address before use. * If Ethernet has already been tested, run all operations starting from INIT boot-up. [Operation] Operation : x1 0 0 n m 3 7 ST x1: Printout format 0 Pattern A 1 Pattern B n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) m: Operation pattern 1 Print one line 2 Feed 5 lines + full cut 3 Print 10 lines + feed 5 lines + full cut 4 Feed 5 lines + partial cut 5 Print 10 lines + Insert 5 lines + partial cut HUB PRINTER UP-400 QT-6600

[LCD] PRT xxxn03d EtherPrt OK EtherPrt NG END xxxn03d When it is NG (communication error, etc.) [PRINT] There are two formats to print out to the external printer. Pattern A Pattern B BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB BBBBBBBBBBBBBBBBBBBBBBBB *8,888,88

[ 23 ] COM (RS232C) Test [Function] Performs a loop back test on RS232C port. This test does not generate a printout of the result. To generate a printout, see “[25] Printing COM(RS232C) Test Result.” Please refer to the illustration in "[24] COM(RS232C) Batch Test” for wiring. [Operation] Operation : x n 0 4 d ST x: Specify the baud rate 0 2400 bps 1 4800 bps 2 9600 bps 3 19200 bps 4 38400 bps 5 57600 bps 6 115200 bps n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) d: Specify COM port 0 Batch 1 COM1 2 COM2 3 COM3 4 COM4 5 COM5 6 COM6 [LCD] COM1 xn04d RTSx=1 → CTSx=1 OK DTRx=1 → DSRx=1 OK DTRx=1 → CDx=1 OK DTRx=1 → CIx=1 OK RTSx=0 → CTSx=0 OK DTRx=0 → DSRx=0 OK DTRx=0 → CDx=0 OK DTRx=0 → CIx=0 OK TxD → RxD OK END xn04d Displays only COM1 Displays only COM1 Displays only COM1 Displays only COM1 x: COM number

[ 24 ] COM (RS232C) Batch Test [Function] Performs a loop back batch test on RS232C port. When performing this test, attach the loop back connecters to all COM ports. Please see below for how to wire. [Operation] Operation : 4 0 ST Baud rate: COM1: 115 kbps, COM2-6: 19.2 kbps Number of test: once (fixed) [LCD] COM BATCH 40 . . . END 40 Refer to the previous paragraph "COM Test." T x D R x D CTS RT S DTR DSR C D C I T x D R x D CTS RT S DTR DSR COM1 COM2~COM6 ∗ ∗ ∗ ∗ : output “1”
“0” from the output terminal and checks the input terminal. ∗ Figure : RS232C port connection

[ 25 ] Printing COM (RS232C) Test Result [Function] Prints out COM (RS232C) test results. The printer must be connected to COM1 port at 9600 bps. [Operation] Operation : 4 7 ST [PRINT] COM1 47 RTSx=1 → CTSx=1 OK DTRx=1 → DSRx=1 OK DTRx=1 → CDx=1 OK DTRx=1 → CIx=1 OK RTSx=0 → CTSx=0 OK DTRx=0 → DSRx=0 OK DTRx=0 → CDx=0 OK DTRx=0 → CIx=0 OK TxD → RxD OK END 47 Prints only COM1 Prints only COM1 Prints only COM1 Prints only COM1 x: COM number When no test has been performed after IPL or INIT COM* NO TEST * In case of "NO TEST", the printout shows TxD RxD as failed (NG) and the rest as successful (OK).

[ 26 ] Ethernet Test [Function] Tests the Ethernet counter communication. QT-6600 in the reception mode becomes on standby and, then, QT-6600 in the transmitting mode sends data. Once the communication opens properly, the number of successful/failed communication to LCD is displayed on the counter, which will be printed out when the test ends. * Ethernet does not operate without setting a MAC address. Be sure to set a unique MAC address before use. * When testing the Ethernet counter communication without a HUB, the AutoNagotiation function is disabled. Set the baud rate at 100base to run a test. * If an Ethernet printer test has been performed beforehand, run all operations stating from INIT boot-up. < Transmitting/receiving data > Test counter: counts up from 1 through INT Max. and returns to 1. The test data length (CNT + DATA) is 1446 bytes in total, excluding the Ethernet header, the IP header, the TP header, etc. A counter communication test by TCP protocol with an error control. When the receiving end (command below a=2) receives the data properly, the data is checked and returned (FBh – 01h, 00h, FFh-00h) to the transmitting end, which checks the data returned (repeats the operations). [Operation] When an ID is set, perform the test with that ID. When you change the ID, run all operations starting from INIT boot-up. The same applies to the baud rate. Operation : b m 0 a 5 1 ST b: Baud rate 0 Any number except for 1 (or not specified) → AutoNegotiation 1 100BASE m: ID 1 through 9 are valid numbers for the ID. If an invalid value is assigned, number 1 is automatically set and IDs are converted as shown in the example below. The upper values of the IP address are fixed at 192.168.0 and the lowest number corresponds to the ID. e.g. ID=1 → IP address = 192.168.0.1, ID=9 →IP address = 192.168.0.9 Note that the address is 192.168.0.10 in the receiving mode regardless of the ID. In the transmitting mode, the data is sent to a fixed address of 192.168.0.10. CNT(2BYTE) DATA 00h~FFh,00h~FFh,00h~FFh,...(1444BYTE) Lowest 8 bits of the test counter Highest 8 bits of the test counter

a: Transmitting/receiving mode 0 TCP transmitting mode 1 TCP receiving mode 5 Ping transmission Transmitting and receiving continue unless an error occurs. Press ESC to terminate the test. (To terminate the test, operate at the transmitting end.) Ping is sent to 192.168.0.10. When a ping is transmitted, the counter adds a value. After terminating it with ESC key, the number of successful/failed communication is displayed. [LCD] ETHERNET bm0a51 TCP MODE OK xxxx NG xxxx END bm0a51 [PRINT] ETHERNET bm0a51 TCP MODE OK xxxx NG xxxx END bm0a51 Prints the number of successful and failed commu- nicationupon the end of the test

[ 27 ] Setting MAC (Media Access Control Address [Function] Configures MAC address [Operation] When an ID is set, perform the test with that ID. When you change the ID, run all operations starting from INIT boot-up. Operation : x 0 9 5 1 ST x: Specifying how to write the address 0 Writes a continual address based on MAC address on CF Card. When ASCII data “080074FF0300” is on MACADR.TXT file in a CF Card, 080074FF0301, the value to which 1 is added to the aforementioned address, is to be written on MAC address area. Then the same value is written in the CF Card. 1 Writes MAC address manually. In the manual mode, MAC address will be on standby. An address may be entered by 8 bits. Enter 3 decimal values + press [ST] to confirm 8 bits. By repeating this step 6 times (48 bits), a 48-bit address is entered and, upon press- ing [ST] for the 6th time, written. Each time an 8-bit value is entered, the address entered is displayed in hexadecimal value. Performing CLEAR resets the address. Or pressing ESC terminates the step without writing an address. To write a MAC address 080074FF0300 After entering the manual writing mode, entering a numeric value 008 + [ST] → 000 + [ST] → 116 + [ST] → 255 + [ST] → 003 + [ST] → 000 + [ST] writes the address. [LCD] When configuring using a CF Card MAC ADDRESS x0951 Write EEPROM : ****** END x0951 Written MAC address (in hexadecimal) When configuring manually MAC ADDRESS x0951 1 : 008 2 : 000 3 : 116 4 : 255 5 : 003 6 : 000 Write EEPROM : ****** END x0951 In the above example Written MAC address (in hexadecimal)

[PRINT] When configuring using a CF Card MAC ADDRESS x0951 Write EEPROM : ****** END x0951 When configuring manually MAC ADDRESS x0951 1 : 008 2 : 000 3 : 116 4 : 255 5 : 003 6 : 000 Write EEPROM : ****** END x0951

[ 28 ] Date/Time Setting [ 29 ] Date/Time Display [Function] Configures or displays the date and time. If [ST] is pressed without an entry while Date/Time Setting, the Date/Time is displayed. [Operation] Date/Time Setting Operation : h h m m s s 0 0 7 0 ST hh: Hour, mm: minute, ss: second Operation : y y m m d d 0 1 7 0 ST yy: Year, mm: month, dd: day Date/Time Display Operation : 0 7 0 ST Press ESC to terminate the mode. [LCD] When setting the date/time When displaying the date/time DATE/TIME YYMMDD**** DATE/TIME YY/MM/DD END YYMMDD**** DATE/TIME 70 DATE/TIME YY/MM/DDHH:MM-SS END 70 ****: Command [PRINT] When setting the date/time DATE/TIME YYMMDD**** DATE/TIME YY/MM/DD END YYMMDD**** Each data will be printed only when setting the date and time. When displaying the date/time DATE/TIME 70 DATE/TIME YY/MM/DDHH:MM-SS END 70 This line is not printed out

[ 30 ] Drawer Test [Function] Tests whether drawers operate properly. In order to complete the test, the operator must determine pass(OK)/fail(NG) of the result. [Operation] Operation : x n 0 9 1 ST x: Drawer No. 0 Opens all drawers. 1 Opens Drawer 1 2 Opens Drawer 2 n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] When all drawers are open When Drawer No. is specified DRW 0n091 DRW ALL OK END 0n091 DRW xn091 DRW n OK END xn091 n: Drawer number [PRINT] When all drawers are open When Drawer No. is specified DRW 0n091 DRW ALL OK END 0n091 DRW xn091 DRW n OK END xn091

[ 31 ] Buzzer Test [Function] Tests whether the buzzer operates properly. When performing a single test, one-shot buzzer sounds once. When repeating a test infinitely, the buzzer sounds intermittently for 500 msec. Press ESC key to terminate the buzzer. [Operation] Operation : n 0 9 2 ST n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] BUZZ n092 END n092 BUZZ n092 END n092

[ 32 ] MCR Test [Function] Tests whether the card reader (MCR) operates properly. The data read out is compared against the preset data to determine pass(OK)/fail(NG). Track 1: 1234567890123456789012345678901234567890123456789012345678901234567890123456 Track 2: 1234567890123456789012345678901234567 [Operation] Operation : 9 6 ST [LCD] MCR 96 MCR1 OK MCR2 OK MCR1 ****************** ************************************** MCR2 OK MCR1 OK MCR2 ****************** ******************** END 96 When it is operating properly When MCR1 data does not match the test data When MCR2 data does not match the test data [PRINT] MCR 96 MCR1 OK MCR2 OK MCR1 ****************** ************************************** MCR2 OK MCR1 OK MCR2 ****************** ******************** END 96

[ 33 ] Sound Test [Function] Tests whether sound is replayed properly through the internal or external speaker. In order to complete the test, the operator must determine pass(OK)/fail(NG) of the result. (when performing a single test) [Operation] Operation : a x n 0 9 7 ST a: Volume 0 Max. volume The volume may be set at 7 increments (including 0) 1 ~ 7 When 8 or 9 is entered, the volume is set at level 7 The larger the value, the lower the volume. x: Selecting sound data 0 Replay the data recorded in Command 98 1 ~ 9 Replay specific sound data n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] [PRINT] SOUND axn097 SOUND OK SOUND axn097 SOUND axn097 SOUND OK SOUND axn097 [ 34 ] Microphone Test [Function] Tests whether sound is replayed properly through the internal or external microphone. Sound is recorded for 3 seconds and, then, replayed at the maximum volume. In order to complete the test, the operator must determine pass(OK)/fail(NG) of the result. [Operation] Operation : 9 8 ST [LCD] [PRINT] MIKE 98 Please Hit Key OK−>1 NG−>9 MIKE OK END 98 MIKE 98 MIKE OK END 98

[ 35 ] Charge Mode Test [Function] Turns OFF the Charge Mode [Operation] Operation : 9 9 ST [LCD] [PRINT] CAHRGE OFF 99 END 99 CAHRGE OFF 99 END 99 [ 36 ] OBR Test: [Function] Tests whether the scanner connected operates correctly. The data read out is compared against the preset data to determine pass(OK)/fail(NG). Be sure to connect OBR to COM2. < Preset bar code > [Operation] Operation : 9 5 ST [LCD] OBR 95 OBR OK OBR ERR xxxxxxxxx END 95 Display/printout when it is properly operating Display/printout when there is an error [PRINT] OBR 95 OBR OK OBR ERR xxxxxxxxx END 95

[ 37 ] PS/2 Keyboard Test [Function] Tests whether the interface operates correctly. An echo command is transmitted to PS/2 interface keyboard to see if there is a correct echo response. It must be a command-response communication, and one transmission is performed per test. If there is an error in data reception or a transmission time-out, the test is repeated the specified number of times. The results are displayed at each retry and, then, printed out when the test ends. When retry is set to repeat indefinitely, the test is repeated indefinitely. Executing the test turns on the power to PS/2 and ending the test turns the power OFF. [Operation] Operation : r 1 n 0 9 4 ST r: Number of retries 0 3 times 1 5 times 2 7 times 3 10 times n: Number of times 0 or no value To perform a single test A value other than 0 (1 ~ 9) Tests repeat infinitely (press ESC to terminate) [LCD] PS/2 KB r1n094 OK **** NG **** END r1n094 [PRINT] PS/2 KB r1n094 OK **** NG **** END r1n094 The number of successful/failed communication is printed out as a result when the test ends. [Power Recovery Error] An error occurs during the power recovery (because the system deletes the power recovery process during this time).

8. CIRCUIT EXPLANATION 8-1. HARDWARE DIAGRAM Scanner (HHS-15) Drawer Drawer Remote display QT-6060D Slip printer SP-1300 MODEM or PC CPU RAM Flash Memory 32MB 64MB NOR FROM 64MB Note: Shadowed device and dot line indicate option devices. QT-6061CB or QT-6062CB PRT-CB-8A/-8B PRT-CB-8C PRL-CB-2 CAT5 UTP cable Remote printer UP-400 Remote printer UP-400 Power supply PRT-CB-8A/-8B Power Power supply supply PRT-CB-8A/-8B Power supply Remote printer UP-360 Microphone Speaker i-Button key i/f CF card Power switch cover 1024 x 768 dot color LCD Max. 126 key touch screen HUB Other terminals PC or LAN printer MCR QT-6046MCR AC Adptor Drawer 2 i/f Drawer 1 i/f Inline RS-232C COM1 RS-232C COM2 RS-232C COM3 RS-232C COM4 RS-232C COM5 RS-232C COM6 Ext. microphone Ext. speaker QT-6011DLST (except for QT-6600-DLS) Remote printer UP-400 Power supply

8-2. BLOCK DIAGRAM 15inch-LCD CCFL CPU IOC PWB E830-1 CF card socket A1501 2pin A1251 8pin A2507 A2507 3pin 3pin Drawer Drawer Optional Optional A2001 A1251 2pin A3963 4pin DC SW NiMH Battery Li Battery DC+24V PWB E830-INLET AC Adaptor AC100V ~240V 2pin Dallas Key MCR Optional D/A Invertor 15inch Touch Panel Rear LCD 160x32Full dots PWB E830-E22 PWB E830-TP PWB E830-MIC A1501 2pin PWB E830-COM Ext SPK Ext MIC COM5 COM4 COM6 A2001 2pin A1501 A1501 4pin FFC 30pin 1mm pitch INIT SW 4pin Brightness volume Speaker PWB E830-E6 Power LED Disp SW MIC Control LSI DDR 256Mb DDR 256Mb FROM 256Mb FROM 256Mb FROM 256Mb SDRAM 64Mb SDRAM 64Mb LVDS Graphic control LAN Sound 9pin A2001 5pin A1501 5pin A2001 20pin A1255 G.A. PS/2 6pin COM1 COM2 COM3 RJ45

8-3. LSI BLOCK DIAGRAM PWD HALT RESET INT PWD IOC CTS EtherNet LIME GA OUND EXTERNAL RTC REAR LCD DISPLAY 160x32dot LCD BACKLIGHT (GREEN&WHITE) POWER LED PORT PORT x2 CPU Renesas Technology Corp. SH7763 COM1 PANEL TYPE (ENH/Jr.Judgment) PORT Power supply Control (Backup) POWER SUPPLY/ PWD CIRCUIT TouchPanel TouchPanel Controller UART TxD/RxD KEY BOARD EEPROM PS/2 IOC NEC Electronics Corp. V850 KF2 20MHz BACKUP POWER SUPPLY CONTROL UNIT CHARGING ON/OFF OUTPUT×1 TEMP/VOLTAGE A/D×2 KI × 2 INT×1/DK OUTPUT×1 INT×2/INPUT×4 OUTPUT×2/INPUT×2 UART INT×2 OUTPUT×1 TxD/RxD RESET FLMD0 SQUARE WAVE OUTPUT (BEEP) DDR DRAM I/F 32bit 133MHz DDR SDRAM 64MB SWITCH ×2 Dallas KEY ×1 MCR DRAWER ×2 NTT+ABA IATA+ABA DISP ON/OFF SWITCH INIT SWITCH SOUND IC BUFFER BUFFER CF-CARD AMPLIFIER SPEAKER (EXTERNAL) SPEAKER (INTERNAL) MIC (EXTERNAL) MIC (INTERNAL) EtherNet IC LAN9115 GA RS232C COM2 to 6 NOR FLASH ROM 32MB NOR FLASH ROM 32MB x2 SH BUS 32/16bit (32bit/66MHz: LIME, FROM (Backup only) LCD CONTROLLER (GC) FUJITSU LIME (MB86276) RGB 24bit Digital LVDS Conversion IC LCD XGA 1024×768 SDRAM 16MB SDRAM I/F 32bit 100MHz INVERTOR UNIT LCD BACKLIGHT LCD BACKLIGHT PORT LVDS DDR SDRAM BACKUP PROGRAM CLOCK SYNCHRONOUS SERIAL ASYNCHRONOUS SERIAL INTERNAL: 266MHz BUS: 66MHz INTERNAL RTC (NOT BACKUP)

9. ERROR CODE LIST 9-1. Error message This section describes what to do when you have problems with operation. When an error occurs Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as illustrated below. Press C and check the appropriate section of this manual for the operation you want to perform. Prompt message Meaning Action Operator mistake. Operation error Perform proper operation. E001 Wrong mode. Check tracking (Open mode error) Return the mode to its original setting. E003 Wrong operator. Error clerk/Error clerk in check tracking Input correct check number or assign the proper clerk. E005 Insufficient memory. Memory allocation over Reallocate memory. E011 Close the drawer. Drawer compulsory Close cash drawer. E012 Journal paper end. Journal paper end Replace journal paper. E014 Receipt paper end. Receipt paper end Replace receipt paper. E015 Check R/J printer. Internal R/J printer error Check the internal R/J printer. E016 Change back to REG mode. Prohibit plural operation in REF/REG– mode Switch to another mode and then back to the REF/REG– mode again. E017 Enter Check/TBL number. Check number compulsory Input a check number. E018 Enter Table number. Table number compulsory Input a table number. E019 Enter Number of covers. Cover compulsory Enter the number of customers. E020 Enter Seat number. Seat number compulsory Input a seat number. E021 No dept link. Scanning PLU item w/o department link is registered. Link the item to a department. E023 Stock running short. Alarm when any item drops below its programmed minimum stock quantity during registration. Perform stock maintenance. E024 No stock is available. Error when actual stock value for a registration items is a negative value. Perform stock maintenance. E025 Scale Read Error Scale read error Retry weighing the item. E028 Not found PLU or C/D is mismatch. Scanning PLU is not found or OBR code is mismatched. Re-enter the PLU code. E029 No registration is possible while you are in the tender operation. Attempted registration whilst partial tender operation is being done. Finalize the transaction. E031 Press ST key before Finalization. ST compulsory Press ST key. E033 Enter tendered amount. Amount tender compulsory Enter tendered amount. E035 Change amount exceeds the limit. Change amount exceeds the limit. Enter amount tendered again. E036 Remove money from the drawer. Contents of the drawer exceed the programmed limit — Sentinel function. Perform pickup operation. E037 Digit or Amount Limitation Over. H.D.L., H.A.L., L.D.L. error Enter correct unit price/amount. E038 Perform Money Declaration Money declaration compulsory Perform money declaration. E040 Issue Guest Receipt. Guest receipt compulsory Issue a guest receipt. E041 Print Validation. Validation compulsory Perform validation operation. E044 Print Cheque. Check print compulsory Perform check print operation. E045 Print Check-Endorsement. Check endorsement compulsory Perform check endorsement operation. E046 REG Buffer Full. Please Finalize or NB. Registration buffer full Finalize the transaction.Allocate sufficient buffer. E047 Print bill. Slip compulsory Perform slip printing operation.

Prompt message Meaning Action E048 Insert Slip Paper and retry. Alarm when no paper is inserted in the Slip. Insert new slip paper. E049 CHECK memory full. Check tracking index full/near end Finalize and close the check number currently used. E050 Detail memory full. Check tracking memory full/near end Finalize and close the check number currently used. E051 CHK/TBL No. is occupied. Attempt is made to use the key to open a new check using a number that is already used for an existing check tracking memory. Finalize and close the check that is currently under the number that you want to use or use a different check number. E052 CHK/TBL No. is Busy. Attempt to use the same check number whilst the specified number is being used in the other terminal. Use another check number or close the check at that terminal. E053 CHK/TBL No. is not opened. Check number not found Use the correct check number (if you want to reopen a check that already exists in the check tracking memory) or use to open a new check. E054 Out of CHK/TBL No. Range. Check number range over Enter correct number. E056 Store range full. All check number are occupied in range. Recall the stored data. E057 No item exists in detail. Round repeat cannot be found in detail. E058 Enter post entry item. Post entry item has not been registered yet. Enter Post entry item. E059 Press Eat-in or Take-out key. Press eat-in or take-out key. Press Eat-in or Takeout key. ********** E060 Printer offline. Printer offline. “****” means ECR logical ID and printer number. ********** E061 Printer error. Printer downed. “****” means ECR logical ID and printer number. The contents are printed on the backup printer. ********** E061 Printer error. YES : Retry to print. NO : Show on the screen. ESC : Discard data. Printer downed. “****” means ECR logical ID and printer number. Follow the prompt message. ********** E062 Printer paper end. Paper near-end/end “****” means ECR logical ID and printer number. Set new paper. The contents are printed on the backup printer. ********** E062 Printer paper end. YES : Retry to print. NO : Show on the screen. ESC : Discard data. Paper near-end/end “****” means ECR logical ID and printer number. Follow the prompt message. E064 Printer buffer full. YES : Retry to print. NO : Show on the screen. ESC : Discard data. Print buffer full at sender side Follow the prompt message. ********** E070 Terminal out of action. Cannot print. Down at target ECR which has printer “****” means ECR logical ID and printer number. ********** E071 Target terminal printer BF full. YES : Retry to print. NO : Show on the screen. ESC : Discard data. Printer buffer full at target ECR which has printer “****” means ECR logical ID and printer number. Follow the prompt message.

Prompt message Meaning Action ********** E072 Target printer terminal is busy. Busy at target ECR which has printer “****” means ECR logical ID and printer number. ********** E073 Your receipt/order may not be issued. YES : Retry to print. NO : Show on the screen. ESC : Discard data. Time out at ECR which has printer “****” means ECR logical ID and printer number. Follow the prompt message. E075 Negative Balance, cannot be finalized. Attempted finalization when balance is less than zero. Register item(s) until the balance becomes positive amount. E080 Electronic Journal Full Please clear E-Journal. Electronic journal full Reset the electronic journal memory. E082 ***** Illegal Data ***** Illegal Electronic journal data E083 Cannot create E-Journal. Check Flash memory. Electronic journal file cannot be created. Check flash memory. ********** E105 Check/TBL tracking Master down. Please call Manager!! YES : Retry for connection. NO : Remove it from system. CHK master down “****” means ECR logical ID. Follow the prompt message. ********** E106 Check/TBL tracking Backup master down. Please call Manager!! YES : Retry for connection. NO : Remove it from system. CHK BM down “****” means ECR logical ID. Follow the prompt message. ********** E107 Both Master&Backup master down. CHK/TBL tracking or Clerk interrupt is not available. CHK M/BM down “****” means ECR logical ID. ********** E108 CHK/TBL Master is removed from system. Master down then take it off from system “****” means ECR logical ID. ********** E109 CHK/TBL Backup master is removed from system. Backup master down then take it off from system “****” means ECR logical ID. E110 CHK data mismatch between Master and Backup master. Data mismatch has occurred. E130 Middle of Pick up or Loan Press Cancel Key. During picking up Follow the prompt message. E131 Middle of Press Cancel Key. During bill copy Follow the prompt message. E133 Middle of Press Cancel Key. During media change Follow the prompt message. E134 Middle of Clerk Transfer Press ESC Key. During clerk transfer Follow the prompt message. E136 Middle of Separate Check Press ESC key. During separate check Follow the prompt message. E139 Not allowed to be negative by Minus/Coupon key. Credit balance error Enter proper minus/coupon amount. E140 Wrong menu. This sheet holder is prohibited by program. Set correct sheet holder. E141 Press twice before finalization. key is not pressed twice before finalization. Follow the prompt message. E145 Arrangement syntax error. Arrangement syntax error Program the arrangement again.

Prompt message Meaning Action E150 Incorrect value entry. Incorrect entry for PGM Enter proper value again. E151 Incorrect Key Pressed. Linking is incorrect. Enter proper key again. E152 PGM File or Memory number does not Exist. No such file, no such record Enter file/record number again. E164 Employee No. is not Found in the Employee File. Employee No. is not set in the Employee File. Enter employee number again. E165 Employee No. is not Clocking-in. Employee has not done CLOCK-IN operation yet. Perform CLOCK-IN operation. E166 Employee No. is Occupied. Employee who has done CLOCK-IN operation attempts to operate CLOCK-IN again. Enter the proper employee number again. E167 Incorrect Job code. Employee attempts to operate CLOCK-IN with incorrect JOB code. Enter proper job code. E168 Your Operation is out of Schedule. Please Call Manager. Employees operate CLOCK-IN/OUT in not allowance time. Follow the prompt message. E169 Work Hours Exceeded. Please Call Manager. Overtime work. Follow the prompt message. E170 No Shift Remains in the Schedule. You cannot Clock-in. There is no available shift left. E171 Please Break-out and Retry. Employee attempts to operate CLOCK- OUT whilst he/she is in a break time. Follow the prompt message. E172 Break Hours Exceeded. Please Call Manager. Break hours are exceeded. Follow the prompt message. E173 This employee is at work now. Employee is at work without break. E174 This employee is taking a break now. Employee who has not done BREAK-OUT operation attempts to operate BREAK-IN. E175 Please Clock-in/Break- out before you sign on. or Please Call Manager. Sign on after you clock-in or break out. Follow the prompt message. E176 You cannot Clock-in. Please reset Employee Report. Employee Report has not been reset. Follow the prompt message. E177 Time&Attendance Data Communication Error. Please Call Manager. Time & Attendance Data communication error. Follow the prompt message. E180 IDC FILE (1) memory full. Please clear IDC data. IDC FILE (1) memory is full of items. Follow the prompt message. E181 IDC FILE (2) memory full. Please clear IDC data. IDC FILE (2) memory is full of items. Follow the prompt message. E182 IDC FILE (3) memory full. Please clear IDC data. IDC FILE (3) memory is full of items. Follow the prompt message. E184 OPEN CHK/TBL data exist. Open check/ table data exist while resetting fixed total. Close the opend check/ table data first. E185 Item is not active. Registrer non active item. Register active item. E200 Insert CF Card. CF card is not inserted to the slot. Insert CF card. E201 Format error. CF card data or formats illegal. Check the CF card. E203 Insufficient memory. Insufficient memory is remained in CF card. Format or use a new CF card. E205 The file already exists. Do you replace? YES : Replace the file. NO : Input new name. File name duplication error Follow the prompt message. E210 Mag Card Reader Error. Magnetic card read error. Swipe the card again. E211 Wrong Card Prefix Code. Card prefix code error This card cannot be used.

Prompt message Meaning Action E212 Card Expired. Card is expired. This card cannot be used. E213 Card Validation Failed. Card validation is failed. This card cannot be used. E215 Card Format Error. Card format error This card cannot be used. E240 Customer No. is occupied. Attempt is made to set a customer that already exists in the customer file. Enter proper customer No. E241 Customer memory full. Customer file becomes full. Delete unnecessary customer No. E242 Customer not found. This customer does not exist. Enter proper customer No. E243 Illegal Site ID. The site No. of the file does not coincide with the No. of the card. Swipe the proper magnetic card. E244 Credit limit over. Attempt to transfer when the balance is over than the credit limit Release credit limit by OPEN2 Make minus, void, or refund operation to decrease the balance under the credit limit. Perform finalization or cancellation. E251 Magnetic card error. This card cannot be read. This card format is illegal. Swipe the magnetic card again. Swipe the proper magnetic card. E252 Enter customer name. Follow the prompt message. E253 Enter address. Follow the prompt message. E254 Enter phone number. Follow the prompt message. MC#nn E259 Terminal out of order YES : Retry NO : Skip Comminication error to the machine #nn during auto updating scanning PLU. Follow the prompt message.

9-2. Operation prompt All prompt messages, together with descriptors and symbol characters for displaying / printing are contained in the list below. These messages cannot be added, modified or deleted. Prompt message Meaning Data cannot be printed out. Backup to R/J printer? Request to check the X / Z report data which cannot be printed out. Do you want to clear data? Confirmation to reset displayed report. Cancel OK? Confirmation of all void operation. Please wait. Please wait. ECR now processing. Item Consolidation Mode In the item consolidation mode. Non Consolidation Mode Not in the item consolidation mode. REG Mode Mode change : REG mode REFUND Mode Mode change : REF mode REG- Mode Mode change : REG–mode Training Signing on a training operator REG2 Mode Mode change : REG2 mode Please Sign on. The terminal is in signed off. Enter Check/Table Number. CHK# compulsory Enter Table Number. TBL# compulsory Enter Number of covers. Covers compulsory Enter Seat Number. Seat# compulsory Perform Slip Printing. Slip compulsory Issue Guest Receipt. GUEST RCT compulsory Perform Validation Printing. VLD compulsory Perform Check Printing. CHK-PRT compulsory Perform Check Endorsement. CHK-END compulsory Operation Code? Enter secret number for REG 2 mode. Re_configuration... During system reconfiguration Re_configuration end System reconfugiration ends Clock-in OK? Time and attendance clock-in operation Clock-out OK? Time and attendance clock-out operation Break-in OK? Time and attendance break-in operation Break-out OK? Time and attendance break-out operation Enter cash tip amount and press key. Time and attendance tip declaration compulsory Communication Error Communication error during clock-in This procedure stops system maximum 60 sec. OK ? Alert before flash memory clear. Enter # Registering Non-add after RC / PD. Enter Alphacode! To search the appropriate item, enter goods name. Items not found! Items cannot be found by item searching.

9-3. System error code All error codes are contained in the list below. These error codes are displayed or printed on error log report. Error code Meaning 0010 Handler access error (software) 0011 Cannot execute handler (system configuration) 0012 Break by PC 0013 Break by ECR 0014 DSR off before receiving command packet 0015 Receive illegal command number of command packet 0016 Receive illegal character 0017 Send error (hardware) 0018 Receive error (hardware) 0019 Receive illegal data packet 0020 No response error 0021 Receive illegal command phase 0022 Received illegal packet 0023 CNET receive error 0024 Illegal termination by sender 0025 Received illegal packet during receiving data packets 0026 Not enough data packets received 0040 No “H”information 0041 No “I”information 0042 No “F”information 0044 Illegal packet format 0045 No file exists 0046 Illegal block 0047 Illegal command packet 0048 Illegal command No. (Not CMD) 0049 Illegal command No. (Not DATA) 0050 Sequence error 0051 Turn off DSR signal 0052 Received cancellation 0053 Retry over while waiting command 0054 Retry over while waiting EOT 0055 Retry over while waiting data 0056 Received EOT 0057 Retry over while waiting ACK 0058 Retry over while sending data 0059 Retry over while waiting “C” 0060 Retry over while sending response 0061 Retry over while excluding 0064 Break end 0065 Error during printing report header 0066 Error during printing report data 0067 Error during printing report data in work file 0068 Error during printing report data in consolidation file 0069 Work file clear error 0070 Consolidation file clear error 0071 Z lock error 0072 Z clear error 0073 Z lock release error 0074 Error during accumulating to consolidation file 0075 Error during copying report data from terminal memory to work 0076 Error during copying stock data to terminal memory 0077 Z lock error on satellite terminal 0078 No appropriate file is exist on satellite terminal during collection/consolidation

Error code Meaning 0079 Z lock release error on satellite terminal 0081 Check tracking master is removed from system. 0082 Check tracking backup master is removed from system. 0128 Parameter error / Maximum length of send error 0130 Error drive 0134 Network parameter error 0138 Detect error in core system 0140 Parameter error (record length exceeds work buffer) 0141 EOF over 0144 Calculation overflow 0145 Undefined value of n_open () mode 0146 Mismatch of type when closing network 0147 Parameter error 0152 Defined NCB is not network resource 0153 Retry over by the target busy 0155 Sequence error 0156 No port exists 0158 Target port in use 0160 Error while getting priority 0161 Fail to change temporary priority 0162 Error semaphore operation to keep resource 0163 Fail to get new sled 0164 Error while getting semaphore 0165 Error to operate semaphore 0166 Error during delay 0167 Error during termination 0168 Error when resource return 0170 Error during getting task ID 0171 No code is found while search/pick up 0172 Cannot get work buffer 0173 File opened/fail to activate task 0174 No file exists 0175 ITRON service error 0176 Cannot create file 0177 Record number error 0178 Detect error while memory area opening 0179 Detect error while returning mail box / double create error 0180 Detect error while handling memory 0190 RCB is not mail box resource 0192 Error send message ID 0194 Send message length over 0197 Ending response 0198 Time out while waiting for ending response / no receive message 0202 No free FCB 0204 Memory capacity shortage 0205 Fail to create mail box 0209 Cannot find the coincide PCB resource 0210 Cannot find the coincide RCB resource 0232 ID collision when network starts 0233 Cannot find the target ID 0235 Protocol error 0247 Stop token 0248 FTP client can’t open data connection. 0249 FTP client requested file action not taken. 0250 FTP client local error in processing 0251 FTP client syntax error

9-4. CPU Exceptional Error The functions of the CPU (SH series) include exception handling. If an exception other than reset and general interrupt (hereafter called “general exception”) occurs, the OS displays a message as shown below and stops the operation of ECR, because the operation after that cannot be guaranteed. The example shown below indicates the screen displayed when “reservation instruction code exception” occurs. The values of error no., error point and access adrs vary according to errors. CPU Exceptional Error !! error no. 180 error point ffffd47e access adrs 0  error no.: Indicates the exception code of the general exception. From this code, the operation that causes the general exception is known.  error point: Indicates the point on the memory where the operation instruction that causes the above general exception is located (program counter). However, an illegal address may be displayed depending on the exception code.  access adrs: Indicates the address that is accessed according to the operation instruction that causes the above general exception. However, the address is 0 (zero) and has no meaning if the access is not the cause.  Error Code Correspondence Table error no. error point access adrs Description of error 40 Location where error occurs Logical address of comparison source TLB address comparison results in address mismatch 60 Location where error occurs Logical address of error source TLB entry is invalid 80 Location where error occurs Logical address of error source Initial page write exception A0 Location where error occurs Logical address of error source TLB protection exception (read) C0 Location where error occurs Logical address of error source TLB protection exception (write) E0 Location where error occurs Address of read destination CPU address error (read) 100 Location where error occurs Address of write destination CPU address error (write) 180 Location where error occurs 0 Reservation instruction code exception 1A0 Location where error occurs 0 Slot illegal instruction exception

 Causes of error occurrence (1) error no. 40: TLB address comparison results in address mismatch (2) error no. 60: TLB entry is invalid Description of phenomenon: The CPU performs a conversion from logical address to physical address when accessing the external memory. TLB is what caches that information. If an error occurs in the process of the caching, a general exception of the CPU occurs. Possible causes: A malfunction of the CPU, because this is an internal operation of the CPU. (3) error no. 80: Initial page write exception Description of phenomenon: This exception occurs if the address conversion table of the above TLB is illegally written. Possible causes: A malfunction of the CPU, because this is an internal operation of the CPU. (4) error no. A0: TLB protection exception (read) (5) error no. C0: TLB protection exception (write) Description of phenomenon: TLB is protected by setting access right. An access that violates the access right causes one of these exceptions to occur. Possible causes: A malfunction of the CPU, because this is an internal operation of the CPU. (6) error no. E0: CPU address error (read) (7) error no. 100: CPU address error (write) Description of phenomenon: This exception occurs if an illegal address is accessed (read or written). Possible causes: • An illegal address is accessed by software (a software bug). • The address to be accessed has changed due to insufficient charge of the backup battery for RAM. (8) error no. 180: Reservation instruction code exception (9) error no. 1A0: Slot illegal instruction exception Description of phenomenon: These exceptions occur when an illegal instruction is performed. Possible causes: It is hard to think that this phenomenon is caused by software, because these errors occur due to an internal operation of the CPU. This phenomenon is apt to occur when backup of RAM is not performed normally and the memory has been changed. It is possible that the data in RAM has become illegal data.

9-5. Booster Error ERR for XXX nn XXX: INIT…INIT error IPL…IPL error nn: Refer to the Error Code Correspondence Table below Error Code Correspondence Table Error No. Description of error 1 CF card is not inserted. 2 CF card is not formatted correctly 3 FROM erase error 4 FROM write error 5 RAM write error 6 RAM read error 9 Mismatching MAGIC code 10 Checksum error 99 Other A mismatching MAGIC code error may occur; (1) when BOOTER IPL is complete (ROM data) (2) after APLI IPL IP data is downloaded to RAM (RAM data) (3) after writing to APLI IPL FROM is complete (ROM data) (4) during ROM-to-RAM copying at the time of boot-up (ROM data) A Check Sum error may occur; (1) when BOOTER IPL is complete (ROM data) (2) when APLI IPL is complete (ROM data) (3) during ROM-to-RAM copying at the time of boot-up (ROM data) Notes: Hibernation-realated errors are not displayed. When a Back-up error occurs, perform an INIT-boot up to launch the APLI.

INTERFACE PCB (E830-COM PCB) REAR LCD PCB (E830-E22 PCB) (TOP VIEW) (BOTTOM VIEW) TOUCH PANEL PCB (E830-TP PCB) (TOP VIEW) (BOTTOM VIEW)

INLET PCB (E830-INLET PCB) MIC PCB (E830-MIC PCB) LED PCB (E830-E6 PCB) (TOP VIEW) (BOTTOM VIEW)