Canyon Urban Manual 

1 2 3 4 5 6 7 8 9 10 11 12 a b c d e 13 14 15 16 17 18 5 23 19 20 21 22 24 25 26 27 28 ! Your bicycle and this bicycle manual comply with the safety requirements laid down in the EN standard 14764 as well as in the ISO standards 4210:2014 Cycles - Safety requirements for bicycles. f Important: Assembly instructions page 11. Before your first ride read pages 4-10.

Wheelguard with rear light 5 Mudguard 6 Rear brake 7 Cassette sprockets 8 Rear derailleur 9 Chain 10 Chainring 11 Crank set 12 Pedal 13 Stem 14 Handlebars 15 Front lamp 16 Shift lever 17 Brake lever 18 Headset 19 Fork 20 Front brake 21 Rotor 22 Drop-out Wheel: 23 Valve 24 Wheelguard 25 Spoke 26 Rim 27 Tyre 28 Hub This symbol indicates an imminent risk to your life or health unless you comply with the instructions given or take preventive meas- ures. i This symbol signifies information about how to handle the product or refers to a passage in the operating instructions that de- serves your special attention. ! This symbol warns you about actions that could lead to damage to property or the environment. GENERAL NOTES ON THIS MANUAL PAY PARTICULAR ATTENTION TO THE FOLLOWING SYMBOLS: Please note that the aforementioned consequences will not be repeated each time the symbols appear in the manual. MANUAL URBAN BIKE TABLE OF CONTENTS Important: Assembly instructions page 11. Before your first ride read pages 4-10. 2 Welcome 4 Intended use 6 Before your first ride 9 Before every ride 11 Assembly from the BikeGuard 30 Packing your Urban bike 31 How to use the Wheelguard 31 Notes on mounting wheels with Wheelguard Allure Gravity 31 How to securely mount the wheel with the Wheelguard 33 What to bear in mind when adding components or making changes 34 Special characteristics of carbon 35 Care instructions 36 After an accident 38 Adjusting the Urban bike to the rider 39 Adjusting the saddle to the correct height 41 Fore-to-aft-position and saddle tilt 42 Adjusting saddle position and tilt 44 Shifter and brake lever adjustment 46 Adjusting the brake lever reach 47 The brake system 48 The gears 49 GATES belt drive 50 Readjusting the tension on Canyon Urban bikes with eccentric bearing 52 Lighting 53 General notes on care and inspection 53 Washing and cleaning your Canyon 55 Safekeeping and storing your Canyon 56 Servicing and inspection 57 Service and maintenance schedule 59 Recommended torque values 63 Legal requirements for riding on public roads 64 Warranty 65 Guarantee 66 Crash replacement

ther explanation depending on various factors, such as the experience and skills of the person doing the work or the tools being used, and some jobs may re- quire additional (special) tools or measures not de- scribed in the manual. Furthermore, you will find numerous service movies on our website www.canyon.com that will help you carry out small repair and maintenance works. For your own safety, never do work on your bicycle unless you feel absolutely sure about it. If you are in doubt or if you have any questions, contact our ser- vice hotline +44 208 5496001! Note: This manual cannot teach you the skills of a bi- cycle mechanic. Even a manual as big as an encyclo- paedia could not describe every possible combination of available bicycles and components. For this reason this manual focuses on your newly purchased bike and standard components by drawing your attention to important notes and warnings. It does, however, not teach you the basic skills of a bike mechanic or help you assemble a complete bike from the Canyon frameset! This manual cannot teach you how to ride. For this reason this manual focuses on your newly purchased bike by drawing your attention to the most important notes and warnings. This manual cannot teach you riding a bike or make you familiar with the traffic rules. Be aware that cycling is a hazardous activity that re- quires that the rider stays in control of his or her bike at all times. Like any sport, bicycling involves the risk of injury and damage. By choosing to ride a bike, you assume the responsibility for the risk. Always keep in mind that you have no protection technique around you, which could avoid injuries, such as e.g. the bodywork or the airbag of a car. DEAR CANYON CUSTOMER, In this manual we have compiled for you lots of tips on how to use your Canyon bike, instructions for mainte- nance and care plus a wealth of things worth knowing on bicycle technology. Read this manual thoroughly. You will find it worth your while; even if you have cy- cled all your life and feel like a veteran with your new bike. Bicycle technology has developed tremendously over the past few years. For your enjoyment and safety when cycling on your Canyon, read the complete first part of this manual thoroughly and strictly follow the assembly instructions given in chapter “Assembly from the BikeGuard“, read chapter “Before your first ride“, see chapter “Intended use“ to read up on how to use your new bike and on the permitted overall weight (rider, clothing and baggage) and carry out the minimum functional check before every ride. For more details on how to proceed, read chapter “Before every ride“ of this manual. Do not ride your bike unless it has passed the functional check one hundred per cent! On the digital data medium enclosed with this manual you will find a number of maintenance and repair rou- tines in detail. When carrying out these routines, be aware that the instructions and information provided in your manual only refer to this Canyon bike and that they do not necessarily apply to other bikes. Due to numerous designs and model changes, it may be that some of the routines are not described in every detail. For this reason be sure to also observe the operating instructions of our component suppliers enclosed with the BikeGuard. WELCOME WELCOME i Visit our website at www.canyon.com. There you will find the latest news, useful tips as well as the addresses of our distribution partners. ! For your own safety, never do any assem- bly or adjusting work on your bike, unless you feel absolutely sure about it. If you are unsure about anything, call our service hotline +44 208 5496001. E-mail: [email protected] On the road Always with helmet and glasses Observe the road traffic rules in the country where you use your Canyon Urban bike. Therefore, always ride carefully and respect the other traffic partici- pants. Never ride under drugs, alcohol or when you are tired. Do not ride with a second person on your bike and never ride without having your hands on the handle- bars. Before you set off note: Always ride carefully so as not to endanger yourself or others. Respect nature when touring through forests and meadows. Make it a habit to only ride with appropriate equipment. At least you should wear a properly adjusted bike helmet, sturdy shoes and suitable, bright coloured clothing. Your Canyon team wishes you lots of fun and enjoy- ment with your bike! This manual does not help you to assemble a bicycle from individual parts or to repair it! Technical details in the text and illustrations of this manual are subject to change. This manual complies with the require- ments of the EN standard 14764 as well as ISO stand- ard 4210:2014. This manual is subject to European legislation. On delivery of the bike, the manufacturer has to at- tach additional manuals. Visit www.canyon.com for supplementary manuals. Concept, text, photos and graphic design: Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH www.zedler.de Last update: February 2015, edition 1 © No part of this manual may be published, reprint- ed, translated or reproduced in extracts or with elec- tronical systems or used for other business purposes without prior written permission of the author. WELCOME

categories. The purpose of this classification is to define the test requirements complying with the respective stress as early as during the development of our bikes. This is to ensure the highest possible level of safety for the use of our bikes. It is therefore of major importance that the bikes are not used under conditions beyond the intended use, as this bears the risk that the bikes’ maximum load is exceeded and the frame or other components are damaged. This can result in severe crashes. The rider’s maximum weight incl. baggage must not exceed 120 kg. Under certain circumstances this permissi- ble maximum weight can be further limited by the component manufacturers’ recommendations for use. The frame of your bike is marked according to one of the following symbols indicating the category your bike belongs to. If you are not sure about the category your bike belongs to, contact our service centre. Condition 0 This category is intended for children’s bicycles. Chil- dren should not ride near precipices, staircases or swimming pools nor on paths used by automotive mo- biles. In general, this applies to bicycles with wheel sizes of 12 to 24 inches. Condition 1 Bikes of this category are designed for riding on hard-surface roads where the wheels remain in permanent contact to the ground. These are in gen- eral road racing bicycles with racing handlebars or straight handlebars, triathlon or time trial bicycles. The rider’s maximum weight incl. baggage should not exceed 120 kg. Under certain circumstances this permissible maximum weight can be further limited by the component manufacturers’ recommendations for use. INTENDED USE Condition 2 Bicycles of category 1 and bicycles designed for well paved gravel paths and off-road trails with a slight slope where a short loss of tyre contact with the ground due to small steps can occur. This condition comprises urban and city bikes as well as cyclocross bikes with road racing handlebars and cantilever or disc brakes. ! Canyon bikes are not approved in general for mounting child carriers. ! Canyon bikes are not approved for towing (kids) trailers. Mounting a pannier rack to the carbon seat post of your Urban bike is not permit- ted. The only way of riding with baggage is by us- ing a special bicycle backpack. i Keep yourself informed by visiting our con- stantly updated website at www.canyon.com. There you will find an illustration showing in graphic form the intended use of all Canyon bikes. ! Canyon bikes are intended to be only used on free rollers (bicycle rollers without brake). Do not use the Canyon bike on a bicycle trainer to which it is attached in any way. Do not use the Canyon bike on a bicycle trainer to which it is attached in any way

brake calliper can vary from country to country! Check the brake assignment. If it does not comply with your habits, we recommend you having an expert change the lever-to-brake as- signment! Derailleur gears Too hard braking with front brake; do not imitate BEFORE YOUR FIRST RIDE 1. Have you ever ridden an Urban bike? Observe that riding on field and forest tracks as well as in the city requires a special amount of con- centration, fitness and practice. Make yourself gradually familiar with your new Urban bike in an unfrequented area and slowly get used to the road conditions where you are riding on. Attend a riding technique course. For more information visit www.canyon.com 2. Are you familiar with the brake system? Canyon bikes are normally delivered with the left brake le- ver operating the front brake. Check whether the lever of the front brake is in the position you are used to. If it is not, you will need to train to get used to the new configuration, as inadvertent use of the front brake can throw you off your bike. Have the lever-to-brake assignment changed by an expert, if necessary. Your new bike is equipped with modern brakes which may be far more powerful than those you are used to! Be sure to first practise using the brakes off public roads! Do approach the maximum possible decel- eration gradually. For more information about the brakes, read chapter “The brake system“. 3. Are you familiar with the type and functioning of the gears? If not, make yourself familiar with the gears in a place clear of traffic. Make sure not to shift gears on the front and rear derailleur at the same time and not to pedal with too much force when shifting. For more information about the gears, read chapter “The gears“. BEFORE YOUR FIRST RIDE Gates belt drive with gear hub BEFORE YOUR FIRST RIDE 4. Are frame size, saddle and handlebars properly adjusted? Stand over the top tube of your bike and check whether there is enough clearance between the top tube and your crotch (at least one handbreadth). If there is not, you will find more information under “Service” at our website www.canyon.com or contact our service hotline at +44 208 5496001. Riding with a too big frame may cause injuries, when getting off your bike quickly! The saddle of your Urban bike should be set to a height from which you can just reach the pedal in its lowest position with your heel. Check whether your toes reach to the floor when you are sitting on the sad- dle. For more information about the saddle posi- tion, read chapter “Adjusting the Urban bike to the rider”. 5. Have you ever tried clipless or step-in pedals and the shoes they go with? Before setting off with clipless pedals for the first time, carefully practise locking one shoe onto a pedal and disengaging it while the bike is stationary. Lean against a wall when practising so that you do not topple over. Adjust the locking and release mechanism, if nec- essary. For more information on the pedal systems read the notes under “Service” at our website www.canyon.com or contact our service hotline at +44 208 5496001. A lack of practice when using clipless ped- als or too much spring tension in the mechanism can lead to a very firm connection, from which you cannot quickly step out! Risk of a fall! Shoes for step-in pedals Checking the clearance between top tube and crotch Step-in pedal

intended purpose! Urban bikes are not suitable for off-road use, hard downhill rides over blocked terrain or for jumps etc. Keep in mind that though looking easy the tricks of a professional actually require a lot of training and experience. For your own safety, do not overestimate your riding abili- ties. In general, Canyon bikes are designed for an overall load (rider and baggage) of 120 kg. Make sure not to exceed this limit. For more information about the use, read chapter “Intended use”. 7. Are parts of your Canyon bike made of carbon? Note that this material requires special care and careful use. In any case, be sure to read chapter “Special characteristics of carbon”. 8. Is your Urban bike equipped with a Gates belt drive? Make sure the belt is always correctly tightened and runs properly over the front and rear belt wheels. Be sure to read chapter “The gears” in any case. Riding in the city Carbon Canyon Commuter with Gates belt drive Canyon Urban bikes are high-end bikes, representing lightweight construction as pinnacle of engineering. Also be a professional when it comes to handling of the material. Misuse, unprofessional assembly or insufficient mainte- nance can render the Urban bike unsafe. Risk of an accident! BEFORE YOUR FIRST RIDE BEFORE EVERY RIDE CHECK THE FOLLOWING POINTS BEFORE EVERY RIDE: 1. Are the Wheelguards or axle nuts of the front and rear wheel or at the seat post properly closed? For more information, read chapter “How to use the Wheelguard”. 2. Are the tyres in good condition and do both tyres have sufficient pressure? A higher pressure gives a better riding stability and reduces the risk of a puncture. The minimum and maximum pressure (in bar or PSI) is indicated on the tyre side. For more information on tyres, tubes and air pressure read the notes under “Service” at our website www.canyon.com or contact our service hotline at +44 208 5496001. 3. Test the brakes while standing by firmly pulling brake levers towards the handlebars. A pressure point should be reached after the lever has only travelled a short distance; the lever must, howev- er, not touch the handlebars! Make sure no liquid leaks out from hydraulic (disc) brakes. For more information on the brakes read the notes under “Service” at our website www.canyon.com or con- tact our service hotline at +44 208 5496001. BEFORE EVERY RIDE Improperly closed Wheelguards or axle nuts can cause bicycle components to come loose. Risk of a fall! Do not use your Urban bike, if it fails on one of these points! You should not be able to pull the brake lever all the way to the han- dlebars Check the tyre pressure Wheelguard

check the lighting set, see chapters “Lighting” and “Legal requirements for riding on public roads”. 5. Let your Urban bike bounce on the ground from a small height. If there is any rattling, see where it comes from. Check the bearings and bolted con- nections, if necessary. 6. The major accessory for a successful cycling tour is a small tool bag fitted underneath the saddle. The tool kit should include two plastic tyre levers, the most commonly used Allen keys, a spare tube, a tyre repair kit, your mobile phone and a little cash. Do not forget a tyre pump mounted to the frame. 7. Take a sturdy lock with you, if you intend to leave your Urban bike in a public area. The only way to protect your Urban bike as much as possible against theft in a public area is to lock it to an im- movable object. BEFORE EVERY RIDE Always wear suitable, bright clothing; as a minimum you should wear straight-cut trousers or use leg bands or the like. This is to make sure your trousers do not get caught in the chain or the chainrings. Risk of a fall! In addition, wear shoes fitting the pedal system of your bike. ! To safe your Urban bike from damage, ob- serve the maximum overall load and the regulations regarding the transport of baggage and children given in chapter “Intended use”. Fur- thermore, before transporting the bike by car or plane you should read the information under “Ser- vice” at our website www.canyon.com Emergency kit During use your Urban bike is undergoing stress resulting from the surface of the road and through the rider’s action. Due to these dynamic loads, the different parts of your bike re- act with wear. Check your Canyon regularly for wear marks as well as for scratches, dents, bent parts and incipient cracking. Components that have passed their normal service life may sudden- ly fail. Have your Canyon inspected regularly so that components can be replaced, if necessary. For more information on maintenance and opera- tional safety, read chapters “General notes on care and inspection”, “Recommended torque val- ues” and “Service and maintenance schedule”. Never ride without lighting in the dark ASSEMBLY FROM THE BIKEGUARD Assembling the bike from the BikeGuard is no witch- craft, but you should proceed with care and deliber- ation. Unprofessional assembly can render the bike unsafe. First we would like to make you familiar with the vari- ous components of your Canyon. Unfold the front cover of your bicycle manual Urban. Here you will find the illustration of a Canyon Urban bike showing all the essential components. Keep this page folded out while you are reading. This means that you can quickly find the component that is being referred to in the text. The illustration shows an arbitrary Canyon Urban bike – this is not what every bike will look like. First, open the BikeGuard. To do this, only use a box cutter or a similar knife with a very short blade. Never use any kind of knife on the bicycle itself. The BikeGuard contains the assembled frameset with the rear wheel mounted and all add-on parts as well as the front wheel which is sometimes packed sepa- rately in a wheel bag and the saddle with seat post. In addition, the BikeGuard contains a box with small parts (e.g. Wheelguard, reflectors, possibly pedals) and the toolcase with Canyon torque wrench incl. bits, Canyon assembly paste and the bicycle manual Urban. CHECKING THE CONTENTS OF THE BIKEGUARD i The easiest and safest way to assemble the bike is when you use a workstand or ask someone to help you. Do not work on your Canyon with a box cut- ter. You may damage the component or hurt yourself. Be sure to use scissors where needed. ASSEMBLY FROM THE BIKEGUARD i Share the pleasure that your new Canyon brings and ask a helper to assist you in unpacking it from the BikeGuard and in assem- bling it.

Your Canyon had been fully assembled at the factory and given a test run. The bicycle is fully functional without any further adjustments being made once the assembly steps explained below have been complet- ed. After carrying out assembly work, always do a test ride in an unfrequented place or on a quiet road. The following section gives you a concise descrip- tion of the assembly. If you are not skilled in bike assembly or have no experience in this field, you will find more information under “Service” at our web- site www.canyon.com. Also read the manuals of the component manufacturers. Before your first ride, carry out the checks described in chapter “Before every ride”. It is best to use a workstand that holds the frame from inside at three points or to ask a helper to hold your Canyon while you assemble it. ! Do not clamp a frame tube or a carbon seat post of your Canyon in the holding jaws of the workstand! Use a suitable aluminium seat post for clamping instead. ASSEMBLY FROM THE BIKEGUARD We from Canyon regard the use of a torque wrench as essential so as to ensure that two parts can be fixed together securely and safely. Exceeding the maximum torque value at the clamping bolts (e.g. at the stem, seat post or seat post clamp) leads to an excessively high clamping force. This can cause the component to fail and hence there is a high associated risk of accidents. In addition, the product guarantee would be null and void in such a case. Screws or bolts that are too loose or are done up too tightly can cause a failure and hence lead to an accident. Always observe strictly the torque values indicated by Canyon. Put the matching bit into the holder of the Canyon torque wrench. Insert the Allen key fully into the screw head. Slowly turn the handle of the Canyon torque wrench. Once the bolt is getting tight, the pointer moves over the scale. Stop the turning movement as soon as the pointer reaches the number of the prescribed torque value. USING THE CANYON TORQUE WRENCH i Assemble your Canyon using the Canyon torque wrench enclosed with the Bike- Guard. ASSEMBLY FROM THE BIKEGUARD Carbon fibre components are particularly vulnera- ble to damage caused by excessive clamping force. Canyon assembly paste creates extra friction be- tween two surfaces, allowing the necessary torque value to be reduced by up to 30 %. This is especially useful in the clamping areas of handlebars and stem, steerer tube and stem and seat post and seat tube, i.e. three areas where too much clamping force can damage either component, caus- ing component failure or voiding the warranty. By reducing the clamping force, Canyon assembly paste relieves stress on sensitive carbon surfaces, preventing damage to fibres or the cracking of the carbon substructure. USING THE CANYON ASSEMBLY PASTE

particles and lubricant residues from the surfaces to be treated. Apply a thin and even film of Canyon as- sembly paste to the cleaned surfaces using a brush or a chamois. Mount the components, as specified. Use the Canyon torque wrench and never exceed the prescribed maximum torque value. Remove excessive Canyon assembly paste and re-seal the small sachet after use. It also retains its effectiveness in wet conditions and provides maximum protection against corrosion. Canyon assembly paste can be used for all carbon and aluminium connections. It’s ideal for this pur- pose, as it does not harden. i Make it a rule to use assembly paste on seat posts of Urban bikes to achieve a firm seat of the seat posts. If the height of the seat post is often changed, the surface is at risk of be- ing scratched. This is normal wear and no reason for complaint. ASSEMBLY FROM THE BIKEGUARD Take out the box with the small parts and put it aside. Remove the protective cardboard, if available. UNPACKING ASSEMBLY FROM THE BIKEGUARD i Make sure the saddle and the seat post are fastened to the frame. i Keep the entire packaging material as well as the BikeGuard in a dry place. If you in- tend to ship your Canyon or to take it with you on a trip, you will have everything at hand. Carefully lift the frame to which the front wheel as well as the saddle and the seat post are fastened together with the components and the mounted rear wheel out of the BikeGuard. Safely place down the partly assembled Urban bike with the triangular wheel support cardboard. Ask your helper, if necessary, to hold the bike. ! When lifting out the frame, hold tight the front wheel as well as the saddle and the seat post to make sure they do not fall down and get damaged. Remove the toolcase with the bicycle manual Urban and the tools from the small parts box.

the saddle and the seat post to the frame and put these parts aside. Carefully undo the band with Velcro fastener fixing the front wheel to the frame and put the front wheel carefully aside. MOUNTING THE SADDLE AND THE SEAT POST Measure the saddle height of your previous bicycle from the middle of the bottom bracket up to the top edge of the saddle in the middle of the saddle. Then transfer the saddle height to your new Urban bike. Release the seat post binder bolt at the seat tube. Read beforehand chapter “How to use the Wheel- guard“ and „Adjusting the Urban bike to the rider“. You should be able to insert the seat post easily into the frame without pressing or turning. If you are not, loosen the seat post binder bolt a little more. Pull the seat post out again. Apply a little Canyon as- sembly paste to the bottom part of the seat post and inside the seat tube or in the marked clamping area of the seat post. ASSEMBLY FROM THE BIKEGUARD Slide the seat post into the seat tube to the desired saddle height. Bring the saddle into alignment and do not overtight- en the seat post binder bolt or the Wheelguard, i.e. do not exceed the permissible maximum torque value of 8 Nm. Use the Canyon torque wrench. Never ride your Canyon if the MAX mark- ing of the seat post is visible. Never apply any grease or oil to clamping areas made of carbon! ! Do not exceed the maximum torque values! You will find the prescribed values in chap- ter “Recommended torque values”, directly on the components and/or in the manuals of the compo- nent manufacturers. ! Observe the instructions in chapter “Ad- justing the saddle to the correct height“ as well as the permissible torque values in chapter “General notes on care and inspection“. Also ob- serve the instructions of the component manu- facturer. ! The Canyon Perfect Position System (PPS) offers you the possibility to select your Canyon perfectly tuned to your body without a test ride. For more details on the PPS visit our website at www.canyon.com Remove the protective film from the saddle, if avail- able. ASSEMBLY FROM THE BIKEGUARD

dlebar/stem combination. Slide the right-hand handlebar extension on the handle­bar/stem combination. MOUNTING THE HANDLEBARS Mounting the handlebars to the Canyon Commuter (Canyon H18 Flat Extensions) ! Make sure the bowden cables and the lines are not twisted or bent, but run in a smooth curve to the cable stops or brakes. Hold both fixed handlebar extensions tight. Start by undoing the band with Velcro fastener fastening the right-hand handlebar extension to the fork. Undo the band with Velcro fastener fastening the left- hand handlebar extension to the top tube. The fork is fixed by means of the headset itself and cannot slip out. ASSEMBLY FROM THE BIKEGUARD In packed condition the handlebars are not assembled, the stem is however as- sembled accurately. Do not make any changes to the stem. Take the bag with the four handlebar bolts out of the small parts box. Take the Canyon torque wrench and put the bit match- ing the handlebar bolts into the holder. Hold the flat handlebars which are fastened to the fork tight and undo the band with Velcro fastener which is fastened to the top tube. Undo the band with Velcro fastener in the bottom area of the fork. Hold the handlebars tight while doing this so that they cannot drop and get damaged. Take the Canyon torque wrench and put the bit matching the faceplate bolts into the holder. Slightly tighten the two handlebar bolts evenly on each bottom side of the handlebar by using the Canyon torque wrench to a maximum torque of 4 Nm. Do not exceed the maximum torque values! At this stage the Urban bike is not yet ready-for-use. Carry out the final adjust- ment and check of the handlebars. Mounting the handlebars to the Canyon Urban (Canyon H27 Flat AL) ASSEMBLY FROM THE BIKEGUARD

Unscrew the clamping bolts of the faceplate com- pletely. Remove the faceplate. Position the stem clamp in the middle of your new Canyon handlebars so that the handlebars extend the same distance from the stem on each side. The centre position is indicated with the marks on the handlebars. Make sure the bowden cables and the lines are not twisted or bent, but run in a smooth curve to the cable stops or brakes. If the handlebars do not slide easily into the stem clamp or if there is play between the two compo- nents, contact the Canyon service hotline at +44 208 5496001 and ask whether both components are com- patible. Tighten the greased bolts of the stem faceplate with your fingers by a few turns. Do not apply grease on the clamping surfaces. ASSEMBLY FROM THE BIKEGUARD Turn in the individual bolts of Canyon stems with a precisely fitting Allen key by a few turns. Then turn in only the two upper bolts until the upper clamping slot is completely closed. Screw in both upper bolts (pos. 1+3) without tight- ening them (1 Nm). The slot should be fully closed in the end, the faceplate should be flush with the body. To do so, you may have to release both lower bolts (pos. 4+2) a little. Continue by tightening both lower bolts (pos. 4+2) according to the torque values on the stem (5 or 8  Nm). Finish by re-tightening both upper bolts (pos. 1+3) according to the torque values on the stem. Check whether the clamping slots between face- plate and stem body are parallel. The upper slot must be closed, the lower slot is then a little opened. Release the clamping bolts once again, if necessary, and re-tighten them slightly and evenly according to the indicated values. ASSEMBLY FROM THE BIKEGUARD 1 3 4 2 At this stage the Urban bike is not yet ready-for-use. Carry out the final adjust- ment and check of the handlebars.

pattern to the marked torque value. MOUNTING THE FRONT WHEEL Remove the protective film from the fork, if available. It is recommended that you remove the protective material in general by hand. If that is not possible, it is best to use scissors. Do not use a box cutter. 1 3 4 2 The wheels of your Canyon Urban bike do not have quick-releases, but a so-called Wheelguard. These are anti-theft lock devices for your wheels, i.e. when the Wheelguard is closed, it cannot be re-opened as long as your bike is in upright position. Remove the transport locks from the front wheel brake. For more information about the brakes, read chapter “The brake system“. Also observe the manual of the component manufacturer. If your Canyon has disc brakes, check before mount- ing the wheel, whether the brake pads rest snugly in their seats into the brake calliper body. This is the case, when the gap between the brake pads is par- allel. i For more information read chapter “How to use the Wheelguard”. Also observe the manuals of the component manufacturers. ASSEMBLY FROM THE BIKEGUARD Turn off the locknut from the Wheelguard and remove the spring. Insert the Wheelguard into the hollow axle of the wheel. Slide the spring onto the Wheelguard. Make sure the spring shows with its small diameter to the hub axle. Tighten the locknut of the Wheelguard slightly by hand and mount the front wheel. If you have disc brakes, check before mounting the wheel whether the brake pads rest snugly in their seats in the brake calliper. The gaps between the brake pads and the wheel should be parallel and the wear indicators in their correct position. Make sure you guide the rotor between the brake pads carefully. Make sure the front wheel is correctly seated in the drop-outs and accurately centred between the fork legs. ASSEMBLY FROM THE BIKEGUARD

wrench according to the torque values on the Wheel- guard. Do not exceed the indicated torque value! After mounting the wheel and tightening the Wheel- guard pull the brake lever several times and spin the wheel subsequently. The rotor must not drag on the brake calliper and normally not on the brake pads. ! New brake pads of disc brakes have to be bedded in, before they reach their opti- mum braking performance. For more information read chapter “The brake system”. Finally lift the bike a few centimetres from the ground so that the wheel is suspended and hit the tyre from above. A securely fastened wheel remains in the axle mounts of frame or fork and will not rattle. Some Canyon Urban bikes have mudguards. The rear wheel mudguard is already mounted. MOUNTING THE MUDGUARDS ASSEMBLY FROM THE BIKEGUARD ADJUSTING AND MOUNTING THE HANDLEBARS (CANYON H27 FLATBARS) Make the adjustments of the handlebars with the front wheel mounted and the tyre inflated to the suit- able pressure. The brake levers of a ready-for-use Urban bike point slightly downwards. When you sit in the saddle with your fingers on the brake levers the back of your hands should form a straight line with your forearms. Bar ends on Urban bikes are usually fitted slightly angled. Your hands should rest on them with your wrists relaxed and not turned outward too far. If this is not the case, bring the handlebars into the correct position and tighten the stem bolts, as described above. Adjust the brake levers/shifters, as described in chapter “Shifter and brake lever adjustment”. CHECKING THE HEADSET Check the headset for play by placing your fingers around the head cup. Bring your weight to bear on the saddle, pull the front brakes with your other hand and push the Canyon Urban bike firmly back and forth with the wheel remaining on the ground. If there is play in the bearing, there will be a light jerk and the upper cup gets out of alignment with the lower cup which becomes visible by the slot between the cups. To check the bearing for ease of running, lift the frame until the front wheel no longer touches the ground. The front wheel must turn from far left to far right and back without catching anywhere. A light tap on the handlebars must be enough to turn the fork out to the side. i If there is play in the bearing or if it is too tight, contact our service hotline at +44 208 5496001. ASSEMBLY FROM THE BIKEGUARD The front wheel mudguard must be screwed to the mounts at the fork. Tighten the bolts by using the Canyon torque wrench according to the marked torque values.

the pedal axles first. “R” stands for right pedal and “L” for left pedal. Note that the left pedal has a left-hand- ed thread that has to be tightened contrary to the direction you are accustomed to, i.e. anticlockwise. Canyon Urban bikes can be fitted with standard ped- als of the major brands. Screw each pedal manually into the thread of its crank by two to three full turns. Continue by using a pedal spanner to tighten the pedals firmly. Apply a thin layer of standard assembly grease on the pedal threads before screwing in the pedals. MOUNTING THE PEDALS Check the reliable fit of the pedals after about 100 km (60 miles). The pedals can come loose, and this can destroy the thread and throw the rider off the bike. Also check the reliable fit of the other bolts according to the prescribed torque values. ASSEMBLY FROM THE BIKEGUARD Some pedal types have to be tightened with an Allen key. Fix the white reflector to the handlebars and the red reflector to the seat post and mount a bell. Finish by mounting the spoke reflectors. Make sure you mount two reflectors opposite of each other to the spokes of the front wheel and two reflectors opposite of each other to the spokes of the rear wheel. ADD-ON PARTS MAKING YOUR CANYON FIT FOR PUBLIC ROADS ! Observe the road traffic regulations in the country where you use the bike. You can find further information in chapter “Legal require- ments for riding on public roads”. CHECKING AND ADJUSTING After mounting the wheel and tightening the Wheel- guard pull the brake lever several times and spin the wheel subsequently. The rotor must not drag heavily on the brake calliper and normally not on the brake pads. Spin both wheels to make sure they run true. ! New brake pads of disc brakes have to be bedded in. ASSEMBLY FROM THE BIKEGUARD

tionary. Actuating the brake lever should generate a clear-cut braking response before the lever touches the handlebars. For more information read chapter “The brake system”. Check the proper functioning of the gears. Shift through all the gears. If your Urban bike has a Gates belt drive, two yellow markings on the right side of the hub must be brought in alignment to ensure proper adjustment. This is achieved by adjusting the Bowden cable directly at the shift lever, similar to the adjustment of gear de- railleurs. For more information on gear adjustment read chap- ter “The gears“ as well as the manuals of the compo- nent manufacturers. If your Urban bike has derailleur gears, make sure the rear derailleur does not collide with the spokes when the chain runs on the largest sprocket. For more information on gear adjustment read chap- ter “The gears“ as well as the manuals of the compo- nent manufacturers. After the assembly and the checking, al- ways do a test ride in an unfrequented place or on a quiet road! Wrong assembly or im- proper adjustments that become apparent in road traffic or during off-road use can make you lose control of your Canyon! ASSEMBLY FROM THE BIKEGUARD ! Regularly check the tight fit of the bolted connection of the hub and of the torque support to the frame. Adjust the position of the saddle and handlebars and check that the handlebars, grips and seat post are securely fastened, as described in chapter “Adjusting the Urban bike to the rider”. Your seat post must go into the frame as a minimum to as far as underneath the top tube and up to the MIN/MAX marking of the seat post. Never ride your Canyon if the MIN/MAX marking of the seat post is visible. Inflate both tyres to the maximum pressure indicated on the side of the tyres. You will find more information on tyres and tubes under “Service” at our website www.canyon.com or contact our service hotline at +44 208 5496001, if you are in doubt. Finish the assembly by carrying out thoroughly the tests described in chapter “Before your first ride”. Check the reliable fit of all bolts once again according to the prescribed torque values after 100 to 300 km (60 to 180 miles). For more information read chapters “General notes on care and inspection”, “Recommended torque val- ues” and “Service and maintenance schedule” in your bicycle manual Urban. ASSEMBLY FROM THE BIKEGUARD

BIKE If you pack your Urban bike, e.g. to send it in for ser- vicing to our workshop, or if you want to take it with you on holidays, you must bear in mind a few things to bring your bike safe and sound to its destination. You will find more information on how to pack your Canyon under “Service” at our website www.canyon.com! Strictly follow these instructions, whenever you pack your bike. For travelling with your bike by plane pack your bike either into the Canyon BikeGuard or use a suitable bike case. For a transport by car be sure to secure your bike appropriately in order to avoid any shifting inside the car. If you are in doubt or if you have any questions, contact our service hotline at +44 208 5496001. The Canyon BikeGuard Always secure the bicycle or bicycle com- ponents when putting it/them into the in- terior of your car. Parts shifting around can impair your safety. ! In the event your Canyon was not packed for dispatch according to the instructions given at our website www.canyon.com, you have no right to claim compensation for possibly oc- curring transport damage from Canyon Bicycles GmbH. ! Most clamps of bike carrier systems are potential sources of damage to large-di- ameter frame tubes! Frames made of aluminium are very susceptible to be affected by dents. Suit- able, special-purpose models are, however, avail- able in the car accessory trade. When taking your bike by car, make sure to remove all parts from your bike (tools, pannier bags, child carriers etc.) which might come loose during transport. Risk of an accident! PACKING Packing the Urban bike WHEELGUARD HOW TO USE THE WHEELGUARD NOTES ON MOUNTING WHEELS WITH WHEELGUARD ALLURE GRAVITY The wheels of your Canyon Commuter/Urban bike do not have quick-releases, but a so-called Wheelguard. These are anti-theft lock devices for your wheels, i.e. when the Wheelguard is closed, it cannot be re- opened as long as your bike is in upright position. HOW TO SECURELY MOUNT THE WHEEL WITH THE WHEELGUARD Turn off the locknut from the Wheelguard and re- move the spring. Insert the Wheelguard into the hollow axle of the wheel. Slide the spring onto the Wheelguard. Make sure the spring shows with its small diameter to the hub axle. Mount the wheel as described in chapter “Assembly from the BikeGuard”. Tighten the locknut of the Wheelguard slightly by hand. Tighten the locknut by using the Canyon torque wrench according to the torque values on the Wheelguard. Do not exceed the indicated torque value! Remove locknut and spring from the Wheelguard Slide Wheelguard into the hollow axle Observe the indicated torque value i Never use other tools than those recom- mended by the manufacturer. Make it a rule to use a torque wrench. Never exceed the maximum torque value indicated by the manufac- turer! A too tight fixing of the axle can damage the axle or the fork leg.

ground so that the wheel is suspended and hit the tyre from above. A securely fastened wheel re- mains in the axle mounts of frame or fork and will not rattle. Improperly mounted wheels may throw you off your bicycle or result in serious acci- dents! Never ride a bicycle without having first checked whether the wheels are securely fastened! A wheel that comes loose whilst riding will throw you off your bicycle! i If your bicycle has a Wheelguard, be sure to lock the frame to an immovable object together with the wheels when you leave it out- side. With an insufficiently closed Wheelguard the wheels can come loose. Imminent risk of accident! ADD-ON PARTS AND CHANGES WHAT TO BEAR IN MIND WHEN ADDING COMPONENTS OR MAKING CHANGES Canyon bikes are sport machines which are fitted according to the respective usage. Note that the mounting of mudguards, pannier racks or such like may impair the functioning and hence the safety whilst riding. Before buying and mounting any ac- cessory, check whether this particular accessory part matches with your Canyon. With additional bells, horns or lighting accessories, inform yourself thor- oughly whether they are permitted and tested and ac- cordingly approved for use on public roads. Battery/ accumulator-operated lights have to be marked with the wavy line and the letter “K” (see chapter “Legal requirements for riding on public roads”). If you want to mount a pannier rack or a child seat or trailer, read chapter “Intended use” beforehand to make sure whether it is permitted. If a mounting is permitted, in general, contact our service hotline at +44 208 5496001 and ask for suitable models. Only perform jobs you are absolutely sure of. Handlebars, stems and forks should only be replaced by a skilled mechanic. Be sure to observe the manual of the accessory manufacturer. When mounting other components and accessories, it is your responsibility to mount the components appropriately. Bring your Canyon to the Canyon service workshop, if you have the slightest doubt. Retrofitted accessories, such as mud- guards, pannier racks etc., can impair the functioning of your Canyon. We therefore advise you to use accessories from our product range. This will ensure you use matching components. Components that come loose or break off as a result of improper mounting can cause serious accidents. Safety-relevant bolts must be tightened to their prescribed torque values. i In case of any questions regarding compo- nent assembly, compatibility or if you want to make any changes, read the more detailed chapter of the manual further below or on the en- closed CD or contact our service hotline at +44 208 5496001. Canyon with mudguards Lighting set

Carbon fibre reinforced plastic, also referred to as carbon (or CRP), has a number of special character- istics compared to conventional lightweight materi- als. Having some knowledge of these characteristics is important so that you can enjoy your high-quality Canyon for many years and have full confidence in its material. Carbon fibre reinforced plastic has proved its value in road racing with numerous wins. Components made of this material are extremely lightweight and - pre- supposing proper design, processing and treatment - of outstanding strength and stress resistance. However, there is one particular drawback of this material – its brittleness. Therefore, when subjected to stress it does not undergo permanent deformation, even though its inner structure may have sustained damage. In the extreme case, the fibres may sepa- rate, thus resulting in the so-called delamination and reducing the strength properties of the component. In contrast to steel or aluminium, carbon components that have sustained damage to their inner fibres as a result of excessive stress will show no outwardly visible deformation. Carbon components that have been subjected to overstress are therefore liable to fail during use, possibly causing an accident with un- foreseeable consequences. If you have had a critical incident with your bike, we advise you to have the rel- evant component inspected by our service workshop, or better still, the whole Canyon! Always park your Canyon carefully and make sure it does not topple over. Carbon frames and parts may already sustain damage by simply toppling over. Carbon Be attentive during riding. If your carbon component produces any creaking, this may indicate a material defect. Stop using your bike and contact our service hotline to discuss the steps to be taken. For your own safety, never ask for CRP components to be repaired! Damaged carbon components should be replaced immedi- ately and prevented from being used by anyone else. Carbon components should never be ex- posed to high temperatures, as occurring during powder coating or enamelling. The heat generated by these processes may destroy the component. Do not leave carbon items in a car in direct sunlight or near sources of heat for pro- longed periods. ! Most clamps of bike carrier systems are potential sources of damage to large-di- ameter frame tubes! As a result thereof carbon frames may suddenly fail during use. Suitable, special-purpose models are available in the car accessory trade. Make sure the maximum overall weight of rider, baggage (rucksack) and bicycle does not exceed 120 kg. CARE INSTRUCTIONS Components made of carbon reinforced fibre should be cleaned with a soft rag and clear water, to which a little dish liquid may be added, if necessary. Tough stains of oil or grease can be removed with a petro- leum-based cleaning agent. Never use degreasing agents containing acetone, trichloroethlyene, methyl chloride etc., solvents or non-neutral, chemical or solvent-containing cleaning agents that could attack the surface! You can use car wax to protect the surface and make it shine. Polishing agents or varnish cleaner contain solid constituents that might attack the surface. ! Protect the exposed areas of your carbon frame (e.g. the underside of the down tube) with special pads against rubbing cables or stone chips. ! Avoid greasing carbon components. Grease would penetrate the surface of the carbon material, reducing the coefficient of fric- tion and hence impairing the stability of the clamping joint when tightened within the permis- sible torque range. Once greased carbon fibre may never ever be fixed in a secure and safe way again! Check your carbon component regularly e.g. when cleaning your bike, for external damage, such as notches, cracks, dents, discol- orations etc. If the cloth gets caught on some- thing, this area must be examined. Stop using your Canyon. Contact immediately our service hotline at +44 208 5496001. Special pads protect carbon from damage Do not combine carbon handlebars with bar ends, unless they have been specifi- cally approved. Do not shorten carbon handlebars or clamp the brake levers and shifters further in the middle than indicated or needed. Risk of breakage! ! Do not clamp a carbon frame or seat post in the holding jaws of a workstand! The parts may sustain damage. Mount a sturdy (alu- minium) seat post instead and use this to clamp the frame, or use a work stand that holds the frame at three points inside the frame triangle or that clamps the fork and BB shell. Like all extremely lightweight components, carbon components have a limited service life. The handlebars, the seat post, the carbon wheels and the stem should therefore be replaced at regular intervals – e.g. every 3 years or after 15,000 km (9,300 miles), depending on frequen- cy and intensity of use – even if they have not been involved in accidents or similar incidents. CARBON

AFTER AN ACCIDENT 1. Check whether the wheels are still firmly fixed in the drop-outs and whether the rims are still centred with respect to the frame or fork. Spin the wheels and check whether the wheels run true. If the wheel visibly wobbles, it must be centred. For more infor- mation on the brake system and the wheels read chapter “The brake system” and the notes under “Service” at our website www.canyon.com 2. Check whether the handlebars and stem are nei- ther bent nor ruptured and whether they are level and upright. Check whether the stem is firmly fixed in the fork by trying to twist the handlebars relative to the front wheel. Also, briefly lean on the brake levers to make sure the handlebars are firmly fixed in the stem. For more information read chapter “Ad- justing the Urban bike to the rider” and the notes under “Service” at our website www.canyon.com 3. See whether the chain still runs on the chainring and sprockets. If your bike fell over to the chain side, check that the gears still function properly. Ask somebody to lift the bike by the saddle, then gently switch through all the gears. Pay particular attention when switching to the small gears, mak- ing sure the rear derailleur does not get too close to the spokes as the chain climbs onto the larger sprockets. A bent rear derailleur or bent drop- outs can make the rear derailleur collide with the spokes – risk of accident! This in turn can destroy the rear derailleur, the rear wheel or the frame. The wheels must be fastened securely Try twisting the handlebars relative to the front wheel Look from the rear at the rear gear cluster and check whether the pulleys are perfectly aligned with the teeth of the adequate sprocket i Also observe the particulars given in chap- ter “Special characteristics of carbon”. 4. If your Canyon Urban bike has a Gates belt drive, check whether the belt is still correctly tightened and runs properly over the front and rear belt wheels. For more information read chapter “The gears” and the notes under “Service” at our web- site www.canyon.com 5. Make sure the saddle is not twisted using the top tube or the BB shell as a reference. 6. Lift your bike up a few centimetres and let it bounce onto the ground. If this causes any sort of noise, search for loosened bolts. 7. Finally, take a good look at the whole bike to detect any deformation, discolouration or cracks. Only ride back very carefully by taking the shortest possible way, if your bike went through this check without any doubt. Do not accelerate or brake hard and do not ride your bike out of the saddle. If you are in doubt about the performance of your bike, have yourself picked up by car, instead of risk- ing anything. Back home the bike must be examined thoroughly. Damaged parts must be repaired or re- placed. For more information read the notes under “Service” at our website www.canyon.com or contact our service hotline at +44 208 5496001, if you are in doubt. Components which have suffered from an impact force as well as bent parts made of aluminium may brake without previous warning. They must not be repaired, i.e. straightened, as the risk of breakage would still remain imminent. This applies in particular to forks, handlebars, stems, crank sets, seat posts and pedals. If in doubt, it is always the better choice to have these parts replaced, as your safety comes first. Make sure the Gates belt runs properly over the rear belt wheel Check alignment of saddle along top tube to make sure it is not twisted Replace lightweight components after an accident for you own safety AFTER AN ACCIDENT

ADJUSTING THE URBAN BIKE TO THE RIDER No matter whether you want to ride in streamlined position or relaxed on a Canyon Urban bike. The (seating) position is crucial for your well-being and the development of your riding performance on your Urban bike. Therefore, be sure to adjust both saddle and handlebars of your Canyon to your needs as ac- curately as possible. In principle, Urban bikes are fun and sports bikes. For this reason alone riding an Urban bike requires cer- tain basic preconditions of the trunk, shoulder and neck muscles. Your body height is the decisive criterion when choosing the frame size of your Canyon. By choosing a specific type of bike you already roughly determine the posture you will be riding in. However, some com- ponents of your Canyon are designed in a way that you can adjust them to your proportions up to a cer- tain degree. These include the seat post, the stem and the brake levers. Never ride a bike with too high a frame, resulting in a low crotch clearance when you stand over the bike. The Canyon Perfect Position System (PPS) offers you the possibility to select your Canyon perfectly tuned to your body without a test ride. For more de- tails on the PPS visit our website at www.canyon.com Be sure there is enough clearance between crotch and top tube All the tasks described in the following re- quire some experience, appropriate tools and manual skills. After carrying out assembly work, always make a short check (see chapter “Before every ride”) and do a test ride in an unfre- quented place or on a quiet road. This will allow you to safely check whether everything is in good order. If you are unsure about how to do some- thing, it will be better just to check your seating position. If in doubt, ask an expert to adjust your Canyon. Typical position of an Urban bike rider Typical position of a cyclist on the Urban bike i In case of any questions contact our ser- vice hotline at +44 208 5496001. SADDLE HEIGHT ADJUSTMENT TO THE RIDER ADJUSTING THE SADDLE TO THE CORRECT HEIGHT The correct saddle height on an Urban bike is all a matter of how it allows you to pedal. Attention: When pedalling, the ball of your big toe should be positioned above the centre of the pedal spindle. With your feet in this position you should not be able to stretch your legs completely at the lowest point. If the saddle is too high, you will have trouble passing through the lowest point and your pedalling will become awkward. If the saddle is too low, you may soon find your knees aching. You can check the height of your saddle in the following simple way. This is best done wearing flat-soled shoes. Sit on the saddle and put one heel on the pedal at its lowest point. Your leg must be fully stretched in this position. Ensure that your hips remain straight when doing this. To adjust the saddle height release the Wheelguard (read chapter “How to use the Wheelguard“ before- hand). Use a suitable tool to release the seat post binder bolt by turning it anticlockwise. Do not pull the seat post out as far as to let the mark on the shaft come into view. In the case of frames with long seat tubes which continue beyond the top tube, the seat post should at least reach below the height of the top tube! This can mean a minimum insertion length of 10 centimetres (4.5 in.) or more. To adjust the saddle height release the Wheelguard at the seat post binder bolt The leg must be fully stretched with the heel on the pedal at its lowest point ! The minimum insertion depths marked on seat post and frame may differ. Be sure to insert the seat post to the deepest insertion depth. i With children who are still growing it is ad- visable to check the seating position every two to three months. If you mount a carbon seat post, do not put any grease on it, even if the frame is made of metal. Once greased carbon fibre components may never again ensure reliable clamping!

Now you can adjust the saddle height to the desired position. Make sure the part of the seat post inside the seat tube is always well greased. (exception: seat posts made of carbon). Do not use brute force, if the seat post does not move easily inside the seat tube. Contact, if necessary, our service hotline at +44 208 5496001. Align the saddle with the frame using the saddle nose and the bottom bracket or top tube as refer- ences. Clamp the seat post tightly again by turning the seat post binder bolt or the Wheelguard clockwise. You should not need much strength in your hands to clamp the seat post sufficiently tight. Otherwise the seat post may be the wrong size for the frame. If you are in doubt, call our service hotline at +44 208 5496001. Check the tight fit of the seat post. Take hold of the saddle with your hands at both ends and try to turn the seat post in the seat tube. If it does not move, the seat post is firmly seated. Does the leg stretch test now produce the right re- sult? Check by moving your foot and pedal to the lowest point. If the ball of your big toe is exactly above the pedal centre (ideal pedalling position) your knee should be slightly bent. If this is the case, the saddle height is adjusted to the correct height. Check whether you can balance safely on your bike while sitting on the saddle by stretching your feet to the floor. If not, you should lower the saddle a little. ! Tighten carefully by approaching the pre- scribed maximum torque value in small steps (0.5 Nm increments) whilst constantly checking the proper fit of the component. Never exceed the maximum torque value prescribed by Canyon! Check alignment of saddle along top tube to make sure it is not twisted Try twisting the saddle relative to the frame Do not overtighten the binder bolt of the seat post clamp. Otherwise the seat post or the frame can be damaged. Risk of an accident! Never ride your bicycle with the seat post drawn out beyond the limit, maximum or stop mark! The seat post might break or cause severe damage to the frame. If your bicycle has a long seat tube continuing beyond the top tube, the seat post should at least reach below the level of the top tube and the tip of the rear stays! Tighten the locknut by using the Canyon torque wrench according to the torque values on the Wheelguard FORE-TO-AFT POSITION AND SADDLE ADJUSTMENT TO THE RIDER FORE-TO-AFT-POSI- TION AND SADDLE TILT The inclination of your upper body, and hence your riding comfort and pedalling power, are partially in- fluenced by the distance between the grips of the handlebars and the saddle as well as by the tilt of the saddle. This distance can be altered slightly by changing the position of the saddle rails on the seat post. Howev- er, this also influences your pedalling. Depending on whether the saddle is positioned more to the front or more rearwards, your legs will reach the pedals to a greater or lesser extent from behind. You need to have the saddle horizontal in order to pedal in a relaxed manner. If it is tilted, you will con- stantly have to lean against the handlebars to prevent yourself from slipping off the saddle. Never clamp the saddle in the curved sec- tions of the saddle rail, but always in the straight section within the range of the markings. i The setting range of the saddle is very small. Replacing the stem allows you to make far larger changes to the fore-to-aft posi- tion, because stems come in lengths differing by more than ten centimetres. In most of the cases the length of the cables must be adjusted. Be sure to have this job done by a specialist workshop. If you have any questions or in case you want to make an appointment, call our service hotline at +44 208 5496001. The inclination of your upper body is influenced by the distance be- tween the grips of the handlebars and the saddle Note that the bolted connections of the seat post have to be tightened to the pre- scribed torque values. Use a torque wrench and never exceed the maximum torque values! You will find the prescribed values in chapter “Recom- mended torque values”, directly on the compo- nents and/or in the manuals of the component manufacturers. Do avoid a rearward tilt of the saddle

ADJUSTING SADDLE POSITION AND TILT SEAT POST VCLS 2.0 To adjust the saddle tilt, do remove the seat post. Undo the locking bolt by one to two turns. Displace the leaf springs against one another. In do- ing so, observe how the marking changes on the seat post. By sliding the front part down you lower the sad- dle nose. Even slight changes of the marking have a significant effect on the saddle tilt. To fix the saddle tilt, turn the locking bolt until it cre- ates a little friction between the leaf springs. Be sure to use the washer under the bolt! Slide the seat post back into the seat tube and check the sad- dle tilt. If it is as you want it, remove the seat post again and turn the locking bolt by using a torque wrench to a torque value of 6 to 7 Nm. Do not exceed the torque value of 7 Nm. Tighten both bolts evenly and alternately without exceeding the per- missible maximum torque value ! Check the bolts by using a torque wrench once a month according to the values indi- cated in chapter „Recommended torque values“, in the enclosed manuals or directly on the compo- nents. Check the firm seat of the retightened saddle The VCLS Post 2.0 must not be used with- out the locking bolt. Observe the torque value of 6-7 Nm. Do not exceed the indicated maximum torque value! FORE-TO-AFT POSITION AND SADDLE ADJUSTMENT TO THE RIDER Clamping with two bolts in line Release both bolts by two to three turns at the most, otherwise the whole assembly can come apart. Move the saddle forth or back to adjust the horizontal posi- tion. Tighten both bolts evenly so the saddle remains at the same angle. If you wish to lower the nose of the saddle a little, turn the front bolt. It might be that you have to loosen the rear bolt a little. To lower the rear part of the saddle, the rear bolt has to be turned. Having found your pre- ferred position make sure both clamps are correctly aligned with the saddle rails before tightening the bolts to the correct torque setting as prescribed by the seat post manufacturer. In doing so, observe the recommended torque val- ues in chapter “Recommended torque values“. After fastening the saddle check whether it resists tilting by bringing your weight to bear on it once with your hands on the tip and once at the rear end. When replacing the saddle, bear in mind that seat posts are normally designed for a saddle rail diameter of seven millimetres. Saddle rails of other dimensions may result in seat post failure, possibly throwing the rider off the bike. Release both bolts by 2 to 3 turns at the most Retighten the bolts evenly and alternately to the prescribed torque value Be sure the saddle rail is clamped within the marked area Stems come in very different lengths and shaft and binder tube diameters. A stem of inappropriate dimensions can become a serious source of danger: Handlebars and stem may break, causing an accident in the process. Bring the saddle rail in a position that the seat post clamping is within the marked area. If there is no marking, the clamping must be effected on the straight portion of the rail and on no account on the front or rear bend – risk of rup- ture!

SHIFTER AND BRAKE LEVER ADJUSTMENT Handlebar at the Canyon Urban (Canyon H27 Flat AL) Bar ends on Urban bikes are usually fitted slightly an- gled. Adjust the handlebars so that you can rest your hands on it with your wrists relaxed and not turned outward too far. If you want to make any adjustments, release the bolts by one to two turns. Proceed as described in chapter “Mounting the handlebars to the Canyon Ur- ban (Canyon H27 Flat AL)“. Release the Allen bolt at either shifter/brake lever mount. Turn the brake and shift lever on the handlebars. Sit on the saddle and place your fingers on the brake levers. Check whether the back of your hand forms a straight line with your lower arm. Re-tighten the shifter/brake lever mount according to the indications in chapter “Mounting the handle- bars to the Canyon Urban (Canyon H27 Flat AL)”. Check the firm seat of the handlebars and the shift- ers/brake levers by standing in front of your Canyon and seizing the handlebars at both brake levers. You should not be able to turn the handlebars and the shifter/brake lever mounts downwards, even by applying force. Gently retighten the clamping bolt(s), if necessary. Release the Allen bolt(s) at the front side of the stem Release the Allen bolt With your fingers on the brake levers the back of your hands should form a straight line with your forearms The assembly of bar ends is only permitted on Canyon flat/rise bars. Bar end assembly to Canyon cockpits (integrated handlebar/stem units) is not permitted. Never fix bar ends in a vertical position or with their ends pointing towards the rear as this would increase the risk of injury in the event of an accident. Note that the distance you need to stop your bike increases, while riding with your hands on bar ends. The brake levers are not in all positions within easy reach. Handlebar at the Canyon Commuter (Canyon H18 Flat Extensions) Release the Allen bolt at either shifter/brake lever mount. Turn the brake and shift lever on the handlebars. Sit on the saddle and place your fingers on the brake levers. Check whether the back of your hand forms a straight line with your lower arm. Re-tighten the shifter/brake lever mounts accord- ing to the indications in chapter “Mounting the han- dlebars to the Canyon Commuter (Canyon H18 Flat Extensions)”. Check the firm seat of the handlebars and the shift- ers/brake levers by standing in front of your Canyon and seizing the handlebars at both brake levers. You should not be able to turn the handlebars and the shifter/brake lever mounts downwards, even by applying force. Gently retighten the clamping bolt(s), if necessary. Release the Allen bolt With your fingers on the brake levers the back of your hands should form a straight line with your forearms Tighten the brake and shift lever mounts to the prescribed torque values Try to turn the handlebar SHIFTERS AND BRAKE LEVERS ADJUSTMENT TO THE RIDER

ADJUSTING THE BRAKE LEVER REACH With many brake systems the distance between the brake levers and the handlebar grips is adjustable. This gives riders with small hands the convenience of being able to bring the brake levers closer to the handlebar. The length of the rider’s fingers also de- termines how the lever position for first brake contact should be set. Check the point, when the brake pads touch the braking surfaces. If this point is reached after the lever has only travelled a short distance, you have to readjust the brakes. For more information on the adjustment of the brake lever reach, see chapter “The brake system”. Otherwise the brake might drag after the adjustment. If this point is, however, reached after the lever has travelled half of its way, there is a little play to reduce the gripping distance of the levers. On most bikes there is a small (headless) bolt near the point where the brake cable or brake line enters the brake lever mount. Screw in the bolt and watch how the lever moves as you do so. In the case of hydraulic brakes there is in general an adjusting bolt at the lever with which you can change the position. When you have set the levers to the desired grip- ping distance, be sure to check whether there is still enough slack for the brake levers to move a little before the brake pads hit the brake surfaces. Brake lever reach Adjusting the gripping distance of the brake lever Note that the bolted connections of the stem, handlebars and brakes have to be tightened to the prescribed torque values. You will find the prescribed values in chapter “Recom- mended torque values” or in the enclosed manuals of the component manufacturers. If you disregard the prescribed values, the components may come loose or break. This can lead to a severe crash. You should not be able to pull the brake levers all the way to the handlebars. Your maximum brake force must be reached short of this point! i Also observe the additional manuals of the brake manufacturer. THE BRAKE SYSTEM In general the brakes of your Canyon are necessary to adjust your speed to the traffic situation. Howev- er, in an emergency the brakes must be able to bring your Canyon to a halt as quickly as possible. Such emergency stops are also a study in physics. In the process of braking, the rider’s weight shifts forward, thus reducing the load on the rear wheel. The rate of deceleration on a dry and grippy ground is primarily limited by the danger of overturning and only in the second place by the road grip of the tyres. This prob- lem becomes particularly acute when riding downhill. In the event of an emergency stop you have to try to put your weight back as far as possible. Actuate both brakes simultaneously and bear in mind that, due to the weight transfer, the front brakes can generate a far better braking effect on a surface with good grip. The assignment of brake lever to brake pad, e.g. left lever acts on front brake, can vary. Have the brakes changed, as you want them, before your first ride. With disc brakes prolonged braking or permanent dragging of brake pads can overheat the brake sys- tem. This can result in a loss of braking power, even to the point of total brake failure, provoking serious accidents. Therefore, check your riding manners and make it a habit to brake hard and then to open the brake again, whenever the road surface and the situation allows it. It is better to stop for a moment and let the rotor or rim cool down with the brake lever released rather than to risk anything. For more information read the notes under “Service” at our website www.canyon.com or contact our ser- vice hotline at +44 208 5496001. The assignment of brake lever to brake pad (e.g. left lever acts on front brake) can vary. Have a look at the bike card and check whether you can actuate the front brake with the same brake lever (right or left) you are used to. If this is not the case, have the brake levers changed according to your wishes before your first ride. Take your time to get used to your brakes. Practise emergency stops in a place clear of traffic until you have perfect command of your bike. This can prevent accidents. Wet weather reduces your braking power and makes the tyres slip. Be aware of longer stopping distances when riding in the rain. Reduce your speed and brake carefully. Make sure the brake surfaces and pads are absolutely free of wax, grease and oil. Risk of an accident! ! When replacing any parts be sure to only use parts that bear the appropriate mark and, to be on the safe side, original spare parts. BRAKE SYSTEM Disc brake

to the terrain you are riding on and the desired speed. In the case of derailleur gears a low gear (chain runs over the small chainring and the large sprocket) al- lows you to climb steep hills with moderate pedalling force. You must, however, pedal at a faster pace or higher frequency. Downhill you switch to a high gear (large chainring in the front, small sprocket in the rear). Every turn of the pedals takes you many metres forward at correspondingly high speed. Continue pedalling during gear shifting, however, at clearly reduced pedalling force. In particular when shifting through the chainrings, continue pedalling slowly and without force. Modern bikes can have up to 33 gears. As there are, however, overlapping ranges, actually 15 to 18 gears are usable. It is not advisable to use gears which in- volve an extremely oblique run of the chain, as this reduces power transmission efficiency and hastens wear of the chain. An unfavourable run of the chain is when the smallest chainring (front derailleur) is used with one of the two or three (small) sprockets (rear derailleur) or when the largest chainring is used with one of the inner (large) sprockets. In the case of multi-speed hubs and gearbox shift sys- tems “1” stands for the first, lowest gear. The gears are shifted through one after the other, if possible without turning the pedals, at least, however, at re- duced pedal pressure. The highest number stands for the highest gear. For more information read the notes under “Service” at our website www.canyon.com or contact our ser- vice hotline at +44 208 5496001. ! Before you set off for the first time prac- tise changing gears in a place free of traf- fic until you are familiar with the functioning of the different levers or twist grips of your Urban bike. ! Always make sure changing gears makes as little noise as possible and is absolutely jerk-free. ! Always wear straight-cut trousers or use trouser clips or the like. This is to make sure your trousers do not get caught in the chain or the chainrings, which would result in a fall. ! Adjusting the gear hub or the rear derail- leur is a job for a skilled technician. GEARS Rear derailleur The Gates belt drive transmits the force to the gear hub GATES BELT DRIVE With the Gates belt drive a carbon drive belt replaces the usual chain. This works only in connection with a gear hub. The carbon drive belt is made of carbon fibres which reduces the weight significantly and requires less maintenance by offering more smooth running and comfort than a chain. In addition, the belt is more resistant to corrosion and the influence of direct sunlight. Maintenance and care Thanks to the carbon fibre surface, the belt remains free of dirt. Therefore, it will do to clean the belt with water, if necessary. The carbon drive belt needs nei- ther lubrication nor oiling. Check the belt tension The optimum operation of the Gates belt drive re- quires the proper tension of the belt. An unusual low tension can make the belt skip and thus affect the performance. Too high a tension of the belt will ren- der the drive sluggish and unnecessarily increase the wear of the belt and the bearings. i For easy setting of the tension download the Gates Carbon Drive iPhone®-App (available free of charge in the iTunes® App Store), use the Carbon Drive Krikit Gauge or the Eco Tension Tester (available in Europe at pres- ent). i For more information visit the website at http://www.gatescarbondrive.com GATES belt drive Check the belt tension BELT DRIVE GEARS Gear hub with Gates belt drive

BIKES WITH ECCENTRIC BEARING On Canyon Urban bikes with multi-speed hubs the tension of the Gates belt may slacken a little during use. You should therefore check the tension at regular intervals and retighten the belt, if necessary. In the case of a new Canyon Urban bike check the tension more often and later on every 500 to 1,000 kilometres (310 to 620 miles) of use. This simple maintenance work is important, as too slack a belt can come off. In addition, the belt wears down faster and is less efficient. Checking the tension Check the correct belt tension at different points either by using the special workshop tools of a bicy- cle dealer or with the help of a special Gates Carbon Drive app and your smart phone. Turn the crank in half turns in between. If the belt is not properly tensioned, you should re- tension the belt. Readjusting the tension To readjust the tension move the eccentric bearing together with the bottom bracket in the bottom area of the BB shell. Release the two bolts at the bottom side of the BB shell by one to two turns by using an Allen key. Do not unscrew the bolts entirely, but only so far until the eccentric bearing can be moved easily. To increase the tension put an Allen key of appropri- ate size into the lateral tool mount. i The easiest and safest way to do the work is by hanging your Canyon Urban bike in a workstand. Eccentric bearing Releasing the clamping of the eccentric bearing Turning the eccentric bearing, increasing tension GEARS ECCENTRIC BEARING ECCENTRIC BEARING GEARS By moving the Allen key in direction of the front wheel or to the rear, the crank set shifts to the front due to the turning movement of the eccentric bearing, here- by tensioning or releasing the belt. This requires in general only little force. As soon as the belt is tensioned, hold the eccentric bearing with the Allen key in this position. Fix the eccentric bearing by retightening the bolts on the bottom side of the BB shell to the required, imprinted torque value by using the Canyon torque wrench. Check After having the tension of the Gates belt properly adjusted, check the correct fit of the eccentric bear- ing in the BB shell. The eccentric bearing should not stand out. In case the eccentric bearing stands out, release it once again and shift the eccentric bearing in axial di- rection until it is flush with the BB shell on both sides. Finish by tightening the bolt to the indicated torque value. Do not exceed the indicated torque value! Check the tension of the belt once again. ! An overtensioned belt can increase the wear of the gear hub as well as of the bot- tom bracket and result in damage. i If you have difficulties in readjusting the tension, contact the Canyon service hot- line at +44 208 5496001. i If the eccentric bearing is too tight, con- tact the Canyon service hotline at +44 208 5496001. Fixing the eccentric bearing Check the proper fit of the eccentric bearing in the BB shell

want to ride on public roads (see chapter “Legal re- quirements for riding on public roads”). You should know how your lighting set works to be able to repair possible failures on your own. Rear light and front lamp are powered by the gener- ator, also referred to as dynamo. For this reason they are connected to the generator by two cables. FRONT LAMP Illuminants are LEDs (“light emitting diodes”) beam- ing white light by means of a reflector and/or a dif- fusion disc on the road lane. Some models are fitted with a sensor that switches on the front lamp auto- matically when it gets dark; the dynamo must, howev- er, be activated. An additional feature of particularly high quality front lamps is a stand light function or even daytime running lights (both with LEDs). REAR LIGHT LEDs beam through a (red) diffusion disc rearwards and are visible at best even from the side. Meanwhile, most rear lights provide a stand light function that are powered by a condensator or a battery when the bicy- cle has to stop, e.g. at a traffic light. HUB DYNAMO Hub dynamos are built into the hub of the front wheel. They are virtually non-wearing and extremely effec- tive. Some models are switched on electronically, some others mechanically. Hub dynamos are either switched on by a lever at the handlebars or directly at the front lamp. Other models offer the comfort of being switched on and off automatically by means of a sensor. BATTERY-POWERED LIGHTING Check the usage of battery-powered front lamps and rear lights instead of dynamo-powered lighting on the basis of the road traffic licensing regulations in your country. Also see chapter “Legal requirements for rid- ing on public roads”. i In case you need further information on the lighting, contact our service hotline at +44 208 5496001. An incomplete or inoperative lighting set is not only against the law, it is also a hazard to your life. Cyclists riding in the dark without a light are liable to be overlooked and risk getting involved in serious accidents! Front lamp Rear light GENERAL NOTES ON CARE AND INSPECTION Your Canyon is a product of high quality and technol- ogy. Nevertheless, as with other vehicles, you should see to your Canyon regularly and have an expert do the scheduled maintenance work. Lightweight bikes need to have their safety-relevant components replaced regularly (see chapter “Service and maintenance schedule”). This is the only way to ensure the safe and reliable functioning of all compo- nents as well as fun and safety on your bike for many years. WASHING AND CLEANING YOUR CANYON Dried sweat, dirt and salt from riding during the winter or in sea air harm your Canyon. You should therefore make a habit of regularly cleaning all the components of your Canyon and protecting them from corrosion. Do not clean your Canyon with a steam jet. This clean- ing method is quick, but it entails serious drawbacks: As the water is ejected at high pressure in a narrowly focussed jet, it may pass through seals and penetrate bearings. This leads to the dilution of lubricants and consequently to greater friction and onset of corro- sion. This destroys and impairs the functioning of the bearing races in the long term. Steam jet treatment also tends to abrade stickers. Cleaning the Canyon with rag and water CARE AND INSPECTION ! When working on your Canyon restrict yourself to jobs for which you are equipped and have the necessary knowledge. ! Do not clean your Canyon with a strong water or steam jet from a short distance. i Protect the upward facing part of the chainstay and any places where cables might rub with foil or the like. This will avoid any unpleasant scratches and abrasion marks. Check all important components regularly

with a soft water jet and/or with a bucket of water and a sponge or large brush. Cleaning your Canyon by hand has another positive side-effect in that it en- ables you to discover defects in the paint or worn or defective components at an early stage. After drying your Canyon you should polish its coat- ing and metal surfaces with hard wax (except for the rotors). Apply the hard wax also to spokes, hubs, bolts and nuts etc. Use a hand-held atomizer for parts with small surfaces. Polish waxed surfaces with a soft cloth to give them a nice shine and make them water-repellent. Inspect the chain after you have finished cleaning and grease it, if necessary. For more information on the gears and chain maintenance read the notes un- der “Service” at our website www.canyon.com In the case of Gates belt drives, the belt remains free of dirt thanks to the carbon fibre surface. Therefore, it will do to clean the belt with water, if necessary. The carbon drive belt needs neither lubrication nor oiling. Polishing paint and metal surfaces with hard wax ! Remove tough oil or grease stains with a petroleum-based cleaning agent. Never use degreasing agents containing acetone, me- thyl chloride etc., non-neutral, chemical or sol- vent-containing cleaning agents that could attack the surface! ! Before applying any hard wax on the frame of your Canyon, be sure to test it in a less visible spot first! Finish cleaning your Canyon by lubricating the chain While cleaning, look for cracks, scratches, dents as well as bent or discoloured mate- rial. If you are in doubt, call our service hotline at +44 208 5496001. Have defective components replaced immediately and touch up paint defects. Keep the brake pads and the rotor free of cleaning agents and chain oil, as the brakes could fail otherwise! Keep carbon clamp- ing areas, such as handlebars, stem, seat post and seat tube, free of grease and oil. Cleaning the Gates belt drive CARE AND INSPECTION CARE AND INSPECTION SAFEKEEPING AND STORING YOUR CANYON If you regularly look after your Canyon during the season, you will not need to take any special pre- cautions when storing it for a short time, apart from securing it against theft. It is advisable to store your Canyon in a dry and airy place. There are some things to bear in mind when putting your Canyon away for the winter: Inflated inner tubes tend to gradually lose air when the bike is not used for a long time. If your Canyon is left standing on flat tyres for an extended period, this can cause damage to the structure of the tyres. It is therefore better to hang the wheels or the entire bike or to check the tyre pressure regularly. Clean your Canyon and protect it against corrosion as described above. Dismount the saddle and allow for any moisture that may have entered to dry away. Spray a little finely atomized oil into the seat tube (exception: carbon frames). Store your Canyon in a dry place. Switch the gear to the smallest chainring and the smallest sprocket. This relaxes the cables and springs as much as possible. Store the bike with the chain on outmost sprocket and smallest chainring Hang your Canyon for an extended storing period Check the tyre pressure at regular intervals

First service: A special maintenance schedule has been developed by our experienced technicians. On the first kilo- metres/miles, for example, the wheels may be subject to a certain bedding-in process or bowden and brake cables may stretch, making gear shifting imprecise. Depending on how much you cycle, the repair of worn-down parts may be necessary already. In this case you will be contacted by a service technician beforehand. Regular annual service: Following a long and challenging season we recom- mend that you have your bike thoroughly checked. Who could do this better than those who have built your bike? The annual service will be carried out by our skilled staff according to a maintenance schedule tailored to your bicycle type. Canyon safety check: If you ride your Canyon less than 1,000 km (620 miles) a year, it requires correspondingly less servic- ing. In this case the Canyon safety check is exactly what you need. For this purpose our specialists have developed a schedule for this demand-oriented main- tenance. This schedule includes less routines than an annual service, however all safety-relevant issues. We recommend that you have this check carried out before setting off into the new bike season or before going on a bike trip so that you can take off without a care. Make an appointment in advance to ensure that your Canyon runs through this check as quickly as pos- sible. i In case you pack your Canyon to send it in to our workshop, you have to observe a few things to bring your bike safe and sound to its destination. You will find more information on how to pack your Canyon under “Service” at our web- site www.canyon.com! Strictly follow these in- structions, whenever you pack your bike. In particular lightweight components may have a reduced service life. For your own safety make sure to have the components listed in chapter “Service and maintenance schedule” checked at the indicated intervals and replaced, if necessary. ! To be able to enjoy your Canyon for many years it needs to be serviced regularly. The schedule given in chapter “Service and mainte- nance schedule” is a rough guide for cyclists who ride their bike between 1,500 and 2,500 km (930 and 1,550 miles) a year. If your Canyon does hard- er service, either because your mileage is consist- ently greater or because you ride a great deal on poor road surfaces or field and forest tracks, it will require correspondingly shorter maintenance periods. This includes frequent rides in the rain or generally in moist conditions, as well. ! If a component needs to be replaced, make it a rule to only use original spare parts. i You will find numerous service details on our website www.canyon.com that will help you carry out small repair and maintenance works. Never do work on your bicycle unless you feel absolutely sure about it! If you are in doubt or if you have any questions, contact our service hotline at +44 208 5496001. CARE AND INSPECTION SERVICE AND MAINTENANCE SCHEDULE After the bedding-in period you need to have your bike serviced by an expert at regular intervals. The intervals given in the schedule below are supposed to be guidelines for cyclists who cycle around 1,500 to 2,500 kilometres (930 to 1,550 miles) a year (around Component What to do Before Monthly Annually Other every ride intervals Lighting Check • Tyre equipment Check pressure • Tyre equipment Check tread and side walls • Brakes (disc) Check wear of brake pads • Brake cables/lines Visual inspection x Fork (aluminium Check x and carbon) At least every 2 years Replace x After a fall or 3 years Gates belt drive Check or retension x Gear hub Check bearing play x Regrease x Bottom bracket Check bearing play x Bottom bracket Regrease x Chain Check and/or lubricate • Chain Check and/or replace x After 750 km (460 miles) Crank Check and/or retighten x Jobs marked “•” you should be able to do yourself, provided you have a certain degree of manual skill, a little experience and suitable tools, including e.g. a torque wrench. If you come across any defects, take appropriate measures without delay. If you have any questions, call our service hotline at +44 208 5496001. Jobs marked “x” should be left to an experienced and skilled bicycle expert (e.g. in an authorized, specialist bicycle workshop). Feel free to call our service hotline at +44 208 5496001. 60 to 100 hours). If your Canyon does harder service, either because your mileage is consistently greater or because you ride a great deal on poor road sur- faces, it will require correspondingly shorter service intervals. SERVICE AND MAINTENANCE SCHEDULE

Component What to do Before Monthly Annually Other every ride intervals Coating Polish • At least every 6 months Wheels/spokes Check wheel trueness and tension • Wheels/spokes True and/or retrue x If necessary Handlebars and Check x stem, carbon and At least every aluminium 2 years Replace x After a fall or 3 years Headset Check bearing play • Headset Regrease x Metal surfaces Polish (except for rotors) • At least every 6 months Hubs Check bearing play • Hubs Regrease x Pedals Check bearing play x Pedals Clean locking mechanism • Rear derailleur Clean, grease • Bolts and nuts Check and/or retighten x Valves Check seat • Stem/seat post Dismount and regrease or x reapply carbon assembly paste (Caution: Do not grease carbon parts) Wheelguard Check • Gear/brake cables Remove and grease x Jobs marked “•” you should be able to do yourself, provided you have a certain degree of manual skill, a little experience and suitable tools, including e.g. a torque wrench. If you come across any defects, take appropriate measures without delay. If you have any questions, call our service hotline at +44 208 5496001. Jobs marked “x” should be left to an experienced and skilled bicycle expert (e.g. in an authorized, specialist bicycle workshop). Feel free to call our service hotline at +44 208 5496001. RECOMMENDED TORQUE VALUES Component Bolted connection Shimano* SRAM ** Miranda*** Rear derailleur Fastening bolt 8-10 Nm 8-10 Nm Cable fixing bolt 5-7 Nm 4-5 Nm Pulley bolt 3-4 Nm Shift lever Fastening bolt for gear shifter pod 5 Nm 2.5-4 Nm Hole covering 0.3-0.5 Nm Clamp fixing bolt (Allen bolt) 5 Nm Cable stop on frame 1.5-2 Nm Hub Quick-release lever 5-7.5 Nm Counter nut for bearing adjustment with 10-25 Nm quick-release hubs Free-wheel hub Sprocket cluster lock ring 30-50 Nm 40 Nm Gear hub Axle nut 30-45 Nm Crank set Crank fixing bolt (cotterless, grease-free) 35-50 Nm 47-54 Nm Crank fixing bolt (Shimano Octalink) 35-50 Nm Crank fixing bolt (Shimano Hollowtech II) 12-15 Nm Crank fixing bolt Isis 31-34 Nm Crank fixing bolt Gigapipe 48-54 Nm Crank fixing bolt GXP 47-54 Nm Chainring bolt 8-11 Nm 12-14 Nm (steel) 6-8 Nm 8-9 Nm (alu) Sealed cartridge Shell Shimano Hollowtech II 35-50 Nm 34-41 Nm bearing SRAM Gigapipe Octalink 50-70 Nm Pedal pedal axle 35 Nm 31-34 Nm Shoe Cleat bolts 5-6 Nm Spike 4 Nm Seat post Fastening bolt of the saddle clamp at 20-29 Nm **** seat post head Mudguard Fixing bolts 5 Nm Pannier rack Fixing bolts 5 Nm * www.shimano.com ** www.sram.com *** www.miranda.net **** These are guide values given by the above-mentioned component manufacturers. Observe the values given in the possibly enclosed manuals of the component manufacturers. RECOMMENDED TORQUE VALUES

Mounting the seat post with the Canyon torque wrench i Some components have the maximum per- missible torque values printed on them. Observe these limit values wherever you find them. USING THE CANYON TORQUE WRENCH We from Canyon regard the use of a torque wrench as essential so as to ensure that two parts can be fixed together securely and safely. Exceeding the maximum torque value at the clamping bolts (e.g. at the stem, seat post or seat post clamp) leads to an excessively high clamping force. This can cause the component to fail and hence there is a high associated risk of accidents. In addition, the product guarantee would be null and void in such a case. Screws or bolts that are too loose or are done up too tightly can cause a failure and hence lead to an accident. Always observe strictly the torque values indicated by Canyon. Put the matching bit into the holder of the Canyon torque wrench. Insert the Allen key fully into the screw head. Slowly turn the handle of the Canyon torque wrench. Once the bolt is getting tight, the pointer moves over the scale. Stop the turning movement as soon as the pointer reaches the number of the prescribed torque value. i Assemble your Canyon using the Canyon torque wrench enclosed with the Bike- Guard. RECOMMENDED TORQUE VALUES The pointer moves over the scale. Stop the turning movement as soon as the pointer reaches the number of the prescribed torque value. RECOMMENDED TORQUE VALUES Canyon frame: Bottle cage bolts 4.5 Nm Replaceable derailleur hanger 1.5 Nm Canyon seat post clamp: 3-5 Nm If your Urban bike has a Wheelguard for fastening, read chapter “How to use the Wheelguard”. Use the following torque values, unless otherwise indicated by the stem or seat post manufacturer on the component itself or in the respective assembly instructions. Stem: M5 bolts 4.5-5.5 Nm M6 bolts 8-9.6 Nm Adjusting bolt (on top) with Ahead stems 0.5-2 Nm Seat post: Saddle clamp at seat post head Seat posts with single bolt 20-24 Nm Seat posts with two bolts in line 6-9 Nm Seat posts with two bolts 12-14 Nm side-by-side in direction of motion Seat post VCLS 2.0 max. 5 Nm Torque value i With steerer tubes made of carbon (black-coloured) tighten the stem with a maximum torque value of 6 Nm. All bolted connections on the components of your Canyon have to be tightened care- fully and checked regularly to ensure the safe operation of your bike. This is best done with a torque wrench that switches off as soon as the desired torque value has been reached. Tighten the bolts carefully by approaching the maximum permissible torque value in small steps. Check the secure seat of the component, as described in the relevant chapters. For parts without torque specifications, tighten the bolts gradually and check in between whether the component is al- ready fastened sufficiently, as described in the relevant chapters. Do not exceed the maximum torque value. i Some components have the maximum per- missible torque values printed on them. Observe these limit values wherever you find them. i Also observe the enclosed manuals of the component manufacturers, if necessary, or visit the Canyon website at www.canyon.com

DISC BRAKES Shimano Magura Avid Formula Brake calliper bolt at frame/fork 6-8 Nm 6 Nm 5-7 Nm (RW) 9 Nm 9-10 Nm (FW) Brake lever clamp bolt 6-8 Nm 4 Nm Single-bolt clamping 4-5 Nm (Juicy 5) Double-bolt clamping 2.8-3.4 Nm 2.5 Nm (Juicy 7/carbon) Sleeve nuts on brake lines near lever 5-7 Nm 4 Nm 5 Nm 5 Nm and normal brake line on calliper alu clamping 7.8 Nm steel clamping Barbed fittings for brake lines 5-7 Nm 6 Nm at brake calliper (disc tube) Cap bolt 0.3-0.5 Nm 0.6 Nm Setscrew for bleeder hole 4-6 Nm 2.5 Nm Rotor bolts on hub 4 Nm 4 Nm 6.2 Nm 5.75 Nm Brake cable connection to brake lever 8 Nm Disc brake ! Be sure to always observe the manuals of the component manufacturer when doing any work at the brake system. LEGAL REQUIREMENTS FOR RIDING ON PUBLIC ROADS In Great Britain According to the Highway Code in Great Britain your bicycle must be fitted as follows: 1. Lighting, rear lights, reflectors: At night the bicycle must be fitted with the following lighting: - front light, white - rear light, red - pedal reflectors, amber (for all bicycles manufa- tured after October 1, 1985) In addition, it should be fitted with: - front reflector, white - spoke reflectors [Law RVLR regs 13, 18 & 24)] It is not required that the prescribed lighting is mounted upon sale of the bicycle. If it is, however, it must comply with these regulations. Bicycles that are only used with good daylight visibil- ity, such as e.g. road racing bicycles, are exempt from the lighting regulations. 2. Signalling devices It is recommended that a bell be fitted. 3. Cycle helmets Wearing a cycle helmet is not compulsory. 4. Taking Children with You There are no rules as to the transport of children with bicycles. 5. Trailers There are no rules as to the usage of trailers. 6. Other issues Using cycle lanes is not compulsory. Front lamp Rear light with test symbol i For further information see: http://www.direct.gov.uk/ http://www.dft.gov.uk http://www.ctc.org.uk/ (Cyclists’ Touring Club) LEGAL REQUIREMENTS

to you largely preassembled. We are obliged by law to guarantee that your bike is free of any defects which considerably reduce its value or fitness for use or make it worthless or useless. You have full warranty rights within the first two years after purchase. We are your contact in the event of defects and you can get in touch with us at the stated address. In order for your claims to be processed smoothly it is necessary that you present your receipt. Therefore, please keep your receipt in a safe place. To ensure a long service life and good durability of your bike only use it for its intended purpose (see chapter “Intended use”). Also observe the permissi- ble load specifications and the instructions on trans- porting baggage and children (see chapter “Intended use”). The manufacturers’ assembly instructions (above all the torque settings for bolts) and the pre- scribed maintenance intervals must be strictly fol- lowed, as well. Please observe the tests and routines listed in this manual or in any other manual enclosed with this delivery (see chapter “Service and mainte- nance schedule”) as well as any instructions as to the replacement of safety-relevant components, such as handlebars, brakes etc. We wish you safe and happy cycling wherever your bike takes you. If you have any questions, please call our service hotline at +44 208 5496001. Always use your bike for its intended use i Enclosed with the delivery you will find the operating instructions of the component manufacturers. Here you will find all details about use, maintenance and care. This manual contains multiple references to these specific and detailed operating instructions. Please make sure the indi- vidual operating instructions for clipless pedals and gear and brake components are in your pos- session and keep them in a safe place together with this leaflet and the manual. i Carbon is a composite material which is used for weight-optimised designs. Sur- face irregularities on carbon components (small boils and pores) are unavoidable for reasons in- herent in the manufacturing process. This does not constitute a defect. A NOTE ON WEAR Some components of your bike are subject to wear due to their function. The rate of wear depends on care and maintenance as well as on the way you use your bike (kilometres travelled, rides in the rain, dirt, salt etc.). Bikes that are often left standing in the open may also be subject to increased wear through weathering. These components require regular care and mainte- nance. Nevertheless, sooner or later they will reach the end of their service life, depending on conditions and intensity of use. Parts that have reached their limit of wear must be replaced. This applies to the following parts: GUARANTEE Over and above the statutory warranty we give a vol- untary guarantee of altogether 6 years on frames and forks of the Urban bikes. This guarantee runs from the date of purchase and only applies to claims made by the initial buyer. It does not cover paint damage. We reserve ourselves the right to repair defective frames or forks or to re- place them with the relevant successor model. Only these issues can be claimed under guarantee. Addi- tional costs, such as assembly and transport costs etc., shall not be borne by us. The guarantee does not cover damage caused by improper or other than the intended use, such as neglect (poor care and maintenance), crashes, over- loading or resulting from changes made to the frame or fork or from the mounting or remounting of addi- tional components. Damage resulting from jumps or other types of overstress is likewise not covered by the guarantee. Chain Gates belt Cables Grip coverings or bar tape Chainrings Sprockets Pulleys Bowden cables Tyres Saddle covering (leather) Brake pads Brake discs/rotors Brake cables Brake cable housings Bearings in hubs, joints Illuminants Lubricants The brake pads of disc brakes are subject to wear due to their function. If you use your bike for com- petitive cycling or in hilly terrain, they may have to be replaced quite frequently. Regularly check the condi- tion of the pads and have them replaced by a dealer. Brake pads with a width of less than a millimetre must be replaced with original spare parts Canyon Urban bikes are high-end bikes, representing lightweight construction as pinnacle of engineering. Also be a professional when it comes to handling of the material. Misuse, unprofessional assembly or insufficient mainte- nance can render the Urban bike unsafe. Risk of an accident! WARRANTY AND GUARANTEE WARRANTY AND GUARANTEE

forces exerted on the frame and the fork can lead to structural failure during subsequent use. With our Crash Replacement (CR) program we offer you the opportunity to replace your damaged Canyon frame at a greatly reduced cost. This offer is valid up to three years after the date of purchase. You’ll receive the same or a similar frame from our current product range (without add-on parts such as seat post, front derailleur, rear shock or stem). The CR-service is limited to the original owner and to damages that compromise the functionality of the bike. We reserve the right to suspend this service if we detect that the damage has been caused unrea- sonably. In order to claim the CR-service, please contact our service hotline at +44 208 5496001. For more details visit our website at www.canyon.com i For more information about the use, read chapter “Intended use”. Crash Replacement – Damaged Canyon frames are replaced at re- duced prices CRASH REPLACEMENT PURE CYCLING You will find us easily at Karl-Tesche-Strasse 12, Koblenz. Coming from motorway junction A48, exit Koblenz Nord, follow the road B9 in direction of Koblenz. On the Mosel Bridge filter to the second lane from the right into the city roundabout. Take the first exit in direction of Cochem. After approx. 1 km (0.6 miles) turn right at the first traffic light. Canyon Bicycles GmbH / Karl-Tesche-Straße 12/ D-56073 Koblenz Showroom - opening hours: Mon – Fri 10.00am – 7.00pm; Sat 9.00am – 6.00pm Service and order hotline: +44 208 5496001 / E-mail: [email protected]