Black Box KVT217A Manual 

© Copyright 2006. Black Box Corporation. All rights reserved.

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: [email protected] DECEMBER 2006 KVT217A KVT219A ServView KVM Drawer (2U) with 17" or 19" LCD

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante. 7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante. 8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado. 9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación. 10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor. 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.

del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato. 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18. Servicio por personal calificado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato; o C: El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada.

TRADEMARKS USED IN THIS MANUAL BLACK BOX and the Double Diamond logo are registered trademarks, and ServView is a trademark, of BB Technologies, Inc. PS/2 is a registered trademark of International Business Machines Corporation. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Sun is a registered trademark of Sun Microsystems, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

power outlet before cleaning. Do not spray liquid cleaners or aerosol directly on the device. Wet a cloth with a neutral detergent (for example, clean water), squeeze it tightly, then clean the screen lightly with it. Do not expose the ServView KVM Drawer (2U) with 17" or 19" LCD directly to rain, water, moisture, or sunlight. Avoid pressure on the LCD screen to prevent permanent damage to the display. Do not attempt to service the device yourself. Improper operation may void your warranty. Refer all servicing to qualified service personnel. The ServView KVM Drawer (2U) with 17" or 19" LCD’s safe storage environment ranges between -4 and +140°F (-20 and +60°C). Permanent damage could occur if the ServView KVM Drawer (2U) with 17" or 19" LCD is stored outside the safe range. Unplug the ServView KVM Drawer (2U) with 17" or 19" LCD immediately and call qualified service personnel under the following conditions: 1. The VGA signal cord is frayed or damaged. 2. The monitor has been exposed to rain, liquid, or water. 3. The monitor has been dropped or the casing has been damaged.

Contents Chapter Page 1. Specifications ........................................................................................................7 2. Overview ................................................................................................................8 2.1 Introduction ..................................................................................................8 2.2 What’s Included ............................................................................................8 2.3 Hardware Description...................................................................................9 3. LCD OSD Menu Operation...............................................................................10 3.1 LCD and Main Menu ..................................................................................10 3.1.1 Bright/Contrast...............................................................................11 3.1.2 Auto Adjust ......................................................................................11 3.1.3 Phase/Clock.....................................................................................11 3.1.4 H/V Position....................................................................................11 3.1.5 Misc...................................................................................................12 3.1.6 Reset .................................................................................................12 3.2 Resolution Settings......................................................................................13 3.2.1 Microsoft Windows..........................................................................13 3.2.2 Sun Servers.......................................................................................13 3.2.3 Common Desktop Environment (CDE)........................................14 Appendix. Troubleshooting......................................................................................15 A.1 Calling Black Box ........................................................................................15 A.2 Shipping and Packaging .............................................................................15

1. Specifications LCD Resolution: 1280 x 1024 Brightness: KVT217A: 350 cd/m2; KVT219A: 500 cd/m2 Color: KVT217A: 16.2 million; KVT219A: 16.7 million Contrast Ratio: KVT217A: 350:01; KVT219A: 500:01 Viewing Angle: KVT217A: 140° x 120°; KVT219A: 170° x 170° Display Area: KVT217A: 13.3" x 10.6" (33.8 x 26.9 cm); KVT219A: 14.8" x 11.9" (37.6 x 30.2 cm) Pixel Pitch: KVT217A: 0.0104" (0.264 mm); KVT219A: 0.0116" (0.294 mm) Response Time: Tr: KVT217A: 5 ms, KVT219A: 15 ms; Tf: KVT217A: 20 ms, KVT219A: 10 ms Backlight: (4) cold cathode fluorescent tubes Horizontal Sync: KVT217A: 64–80 kHz; KVT219A: 64 kHz Vertical Sync: KVT217A: 60–75 Hz; KVT219A: 60 Hz Input Signal: Analog RGB 0.7 Vp-p OSD Control: Brightness, contrast, color, clock; H. position, V. position, phase, scaling; auto configuration, input select, multi-window; Clear EEPROM, OSD adjust Connector: Video input: (1) HD15 Power: 12-VDC adapter, VESA DPMS power management Size: KVT217A: 3.5"H x 17.3"W x 17.3"D (8.9 x 43.9 x 43.9 cm); KVT219A: 3.5"H x 17.4"W x 18.9"D (8.9 x 44.2 x 48 cm) Weight: KVT217A: 29.7 lb. (13.5 kg); KVT219A: 31.9 lb. (14.5 kg)

2. Overview 2.1 Introduction The ServView KVM Drawer (2U) with 17" or 19" LCD combines a keyboard, mouse, and monitor into a drawer. It features a flip-up design, adjustable brackets, and a built-in on-screen display (OSD) to adjust display settings. Two models are available: a 17" LCD screen (KVT217A) and a 19" LCD screen (KVT219A). The monitor’s unique flip-up design allows viewing through the cabinet’s closed glass door. It attaches to mounting brackets (included) that adjust from 15.4" to 25.6" (39.1 to 65 cm) (front-to-rear 19" mounts). The ServView KVM Drawer also has on-screen menus that support multiple languages. For extra security, the drawer has a front-access lock. Plus, it includes a 12-VAC, 5A single-power-source remote power adapter. 2.2 What’s Included Your package should contain the following items. If anything is missing or damaged, please contact Black Box at 724-746-5500. • (1) ServView KVM Drawer (2U) with 17" or 19" LCD • (1) DC power adapter • (1) Power cord • (2) Mounting brackets • (2) Keys for front-access lock • (4) Fasteners for mounting brackets • (1) 3-in-1 KVM cable • This user’s manual Place the KVM drawer in a suitable environment, as described below. • Position the ServView KVM Drawer on a stable and level surface, or mount it in a suitable cabinet. • The location should be well ventilated, out of direct sunlight, and away from sources of excessive dust, dirt, heat, water, moisture, and vibration.

2.3 Hardware Description Figure 2-1 shows the KVM drawer’s components. Table 2-1 describes these components. Figure 2-1. The ServView KVM Drawer assembly. Table 2-1. The ServView KVM Drawer’s components. Number Component ➀ PS/2® keyboard ➁ Aluminum front panel ➂ Class A active matrix TFT LCD panel ➃ Analog to digital signal converter board ➄ Rear metal case ➅ LCD inverter ➆ LCD membrane ➇ Ball bearing telescopic slides with stopper ➈ Adjustable mounting bracket ➀ ➁ ➂ ➃ ➄ ➅ ➆ ➇ ➈

3. LCD OSD Menu Operation 3.1 LCD and Main Menu Figure 3-1. LCD front panel and main menu. The LCD membrane (shown in Figure 3-1 and located on the LCD monitor’s bottom front center) is a thin plastic sheet that has buttons for Power, Menu/ Selection, Left, Right, and Exit. When you press the Menu/Selection button, the main menu (also shown in Figure 3-1) appears on the LCD screen. Sections 3.1.1 through 3.1.6 describe the ServView KVM Drawer’s main menu and submenu options.

3.1.1 BRIGHT/CONTRAST Select this option to enter the Bright and Contrast submenus. 1. Bright To adjust the RGB input signal’s brightness, use the Left, Right, and Menu/Selection buttons. 2. Contrast To adjust the input signal’s contrast level, use the Left, Right, and Menu/Selection buttons. 3.1.2 AUTO ADJUST Choose this menu to automatically optimize all functions. An “ Adjusting” message is displayed during the process. 3.1.3 PHASE/CLOCK Select this option to enter into the Phase and Clock submenus. 1. Phase To adjust the input video sampling clock’s phase, use the Left, Right, and Menu/Selection buttons. 2. Clock To adjust the input video sampling clock, use the Left, Right, and Menu/Selection buttons. 3.1.4 H/V POSITION Use this option to enter into the Position submenu. H. Position To adjust the frame’s horizontal size, use the Left, Right, and Menu/Selection buttons. V. Position To adjust the frame’s vertical size, use the Left, Right, and Menu/Selection buttons.

3.1.5 MISC This option takes you to the Misc submenus. These are described below. 1. Information The first header row shows the current resolution setup. The second header row shows the current input signal’s horizontal frequency. The third header row shows the current input signal’s vertical frequency. 2. OSD Timer Use this option to modify the OSD timeout’s duration. 3. Color a. 5500K selects the 5500K color template. b. 6500K selects the 6500K color template. c. 9500K selects the 9500K color template. d. User allows the user to change the color template manually. 4. Language Select one of seven languages from the OSD menu. 1. English 2. Japanese 3. Chinese 4. German 5. French 6. Spanish 7. Italian 3.1.6 RESET Choose this option to reset the unit to the default factory settings.

3.2 Resolution Settings Sections 3.2.1 through 3.2.3 describe how to set the resolution for Microsoft® Windows®, Sun, or Common Desktop Environment (CDE). 3.2.1 MICROSOFT WINDOWS Follow the steps listed below to select Microsoft Windows resolution settings. 1. Press the right-click button on the desktop. 2. Choose Properties. 3. Change the Screen Resolutions. (See the NOTE below.) 4. Change the Screen Refresh Rate. (See the NOTE below.) NOTE Set the screen resolution and screen refresh rate to values that are in the Windows supported ranges for your monitor LCD. To set the restart function, check Auto Restart or Prompt Before Restart in Windows. 3.2.2 SUN SERVERS Keep in mind these guidelines when using Sun servers: • Only qualified Sun® server administrators should run resolution configuration procedures. • Sun servers use a resolution of 1152 x 900 @ 76 Hz. • Supported resolution mode for 17" and 19" LCDs is 1280 x 1024 @ 75 Hz. • You must change the Sun server resolution before you connect to the LCD display. Changing the Sun server resolution settings: 1. The root value might be: /user/sbin/m64config. 2. To view current resolution, type: /user/sbin/m64config – prconf 3. To change to 1024 x 768 @ 70 Hz, type: /user/sbin/m64config – res 1024x768x70 now

4. Next, type: pkill Xsun 5. Finally, to restart the Xsession, type: pkill Xsession 6. Restart the server. 3.2.3 COMMON DESKTOP ENVIRONMENT (CDE) To change the resolution, type setenv output-device screen:r1024x768x70 at the OK prompt. Next, type printenv to confirm that the resolution was changed to 1024 x 768 @ 70 Hz. Finally, type Reset to restart the system.

If you determine that your ServView KVM Drawer (2U) with 17" or 19" LCD is malfunctioning, do not attempt to alter or repair the unit. It contains no user- serviceable parts. Contact Black Box at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: • the nature and duration of the problem. • when the problem occurs. • the components involved in the problem. • any particular application that, when used, appears to create the problem or make it worse. A.2 Shipping and Packaging If you need to transport or ship your ServView KVM Drawer (2U) with 17" or 19" LCD: • Package it carefully. We recommend that you use the original container. • If you are shipping the ServView KVM Drawer (2U) with 17" or 19" LCD for repair, make sure you include everything that came in the original package. Before you ship, contact Black Box to get a Return Authorization (RA) number. APPENDIX: Troubleshooting