Avid Technology ISIS 5000 Administration Manual

Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. Avid ISIS products or portions thereof are protected by one or more of the following United States Patents: 6,374,336; 6,415,373; 6,449,688; 6,760,808; 6,785,768; 7,111,115; 7,487,309; 7,660,947. Other patents are pending. Avid products or portions thereof are protected by one or more of the following European Patents: 1040419. Other patents are pending. This document is protected under copyright law. An authorized licensee of Avid ISIS 5000 may reproduce this publication for the licensee’s own use in learning how to use the software. This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid ISIS 5000. Reasonable care has been taken in preparing the information it contains. However, this document may contain omissions, technical inaccuracies, or typographical errors. Avid Technology, Inc. does not accept responsibility of any kind for customers’ losses due to the use of this document. Product specifications are subject to change without notice. Copyright © 2010 Avid Technology, Inc. and its licensors. All rights reserved. The following disclaimer is required by Apple Computer, Inc.: APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE. The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library: Copyright © 1988–1997 Sam Leffler Copyright © 1991–1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics. THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. The following disclaimer is required by the Independent JPEG Group: This software is based in part on the work of the Independent JPEG Group. This Software may contain components licensed under the following conditions: Copyright (c) 1989 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Copyright (C) 1989, 1991 by Jef Poskanzer.

granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1995, Trinity College Computing Center. Written by David Chappell. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler. Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. Daniel Dardailler makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. Modifications Copyright 1999 Matt Koss, under the same license as above. Copyright (c) 1991 by AT&T. Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. This product includes software developed by the University of California, Berkeley and its contributors. The following disclaimer is required by Paradigm Matrix: Portions of this software licensed from Paradigm Matrix. The following disclaimer is required by Ray Sauers Associates, Inc.: “Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages. The following disclaimer is required by Videomedia, Inc.: “Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.” “This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.” The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code: ©1993–1998 Altura Software, Inc. The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH. This product includes software developed by the Apache Software Foundation (http://www.apache.org/). © DevelopMentor

JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD. Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable. Trademarks 003, 192 Digital I/O, 192XD I/O, 888 I/O, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alienbrain, AniMatte, AudioMarket, AudioPages, AudioSuite, AudioVision, AutoSync, Avid, Avid Advanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, Avid DS Assist Station, Avid EditStar, Avid Learning Excellerator, Avid Liquid, Avid Liquid Chrome Xe, Avid MEDIArray, Avid Mojo, AvidNet, AvidNetwork, Avid NewStar, Avid Remote Response, AVIDstripe, Avid Unity, Avid Unity ISIS, Avid VideoRAID, Avid Xpress, AVoption, AVX, Beauty Without The Bandwidth, Boom, C|24, CaptureManager, ChromaCurve, ChromaWheel, Command|24, Conectiv, CountDown, DAE, Dazzle, Dazzle Digital Video Creator, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, DigiLink, DigiMeter, DigiSerial, DigiStudio, DigiStudio Control, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, do more, DVD Complete, D-Verb, Eleven, Equinox, EveryPhase, ExpertRender, Fastbreak, Fast Track, FieldPak, Film Composer, FilmScribe, Flexevent, FluidMotion, FXDeko, G7, G-Rack, HD Core, HD Process, HDPack, HYBRID, HyperControl, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, iNEWS, iNEWS Assign, iNEWS ControlAir, Instantwrite, Instinct, Intelli-sat Broadcasting Recording Manager, Intelli-Sat, InterFX, Interplay, inTONE, Intraframe, iS9, iS18, iS23, iS36, ISIS, IsoSync, KeyRig, KeyStudio, LaunchPad, LeaderPlus, Lightning, ListSync, Lo-Fi, Magic Mask, Make Anything Hollywood, make manage move | media, Marquee, M-Audio, M-Audio Micro, Maxim, Mbox, MCXpress, Media Browse, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, MediaStream, Media Suite, Meridien, MetaFuze, MetaSync, MicroTrack, Midiman, MissionControl, Mix Rack, MixLab, Moviebox, Moviestar, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, NRV-10 interFX, Octane, OMF, OMF Interchange, OMM, OnDVD, Open Media Framework, Open Media Management, Palladium, Pinnacle, Pinnacle DistanTV, Pinnacle Geniebox, Pinnacle HomeMusic, Pinnacle MediaSuite, Pinnacle Mobile Media, Pinnacle Studio, Pinnacle Studio MovieBoard, Pinnacle Systems, ProEncode, ProServices, ProSessions, Pro Tools, QuietDrive, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, RetroLoop, rS9, rS18, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Session, Show Center, Sibelius, SIDON, Soft SampleCell, Soft-Clip Limiter, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Sputnik, Starplay, SteadyGlide, Streamfactory, Streamgenie, StreamRAID, Strike, Structure, Studiophile, SubCap, Sundance Digital, Sundance, Symphony, SYNC HD, SynchroScience, SynchroScope, Syntax, TDM FlexCable, Thunder, Titan, Titansync, TL Aggro, TL AutoPan, TL Drum Rehab, TL Everyphase, TL Fauxlder, TL In Tune, TL MasterMeter, TL Metro, TL Space, TL Utilities, Torq, Torq Xponent, Transfuser, Trigger Finger, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Velvet, Venom, VideoRAID, Video Slave Driver, VideoSPACE, VideoSpin, Vortx, Xdeck, X-Form, Xmon, Xponent, and X-Session are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries. Avid ISIS 5000 Administration Guide • 0130-30340-01Rev. C • April 2011 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.

Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Chapter 1 Working with the Avid ISIS 5000 Management Console . . . . . . . . . . . . 15 Before Performing Administrative Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Opening the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Using the Management Console Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Navigation Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 System Status Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 System Status Console Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Accessing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Session Counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Main Tools Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Organizing Display Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Moving Columns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Sorting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Filtering the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Updating Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Selecting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using Context Menus to Perform Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Chapter 2 Configuring the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Configuring Management Console Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Starting, Stopping, and Configuring the Notification Service. . . . . . . . . . . . . . . 36 Configuring Error Notification Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Configuring Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Chapter 3 Managing Avid ISIS 5000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Managing Storage Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Storage Manager List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Viewing Storage Manager Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Storage Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Adding (Binding) Storage Managers to the ISIS File System . . . . . . . . . . . . . . 45 Removing (Unbinding) Storage Managers from the ISIS File System . . . . . . . 45 Clearing Network Degraded Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . 45 Managing Orphaned Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Orphaned Managers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Removing Orphaned Storage Managers . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Managing Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Storage Element List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Viewing Storage Element Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Storage Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Adding Storage Elements to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Rectifying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Chapter 4 Managing Storage Groups and Workspaces. . . . . . . . . . . . . . . . . . . . . . 55 Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Storage Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Storage Group Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Storage Groups List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Viewing Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Adding New Storage Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Adding Storage Elements to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Deleting Storage Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Managing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Allocating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Adding New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Duplicating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Resizing Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Setting Event Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Redistributing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Redistribution Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Using Advanced Redistribution Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Chapter 5 Managing Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Managing User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Viewing User Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Adding User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Modifying User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Deleting User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Viewing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Duplicating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Disabling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Managing LDAP Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Opening LDAP Sync Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Using LDAP Sync Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Modifying the Account Synchronizer Display . . . . . . . . . . . . . . . . . . . . . . . 98 Synchronizing LDAP and ISIS Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Connecting and Disconnecting from the ISIS and LDAP servers. . . . . . . 102 Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Devices List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Viewing Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Chapter 6 Managing Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Monitoring Client Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Opening the Bandwidth Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Scaling the Bandwidth List Graph Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Opening the Connection Status Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Connection Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Disconnecting Clients from the Shared Storage Network . . . . . . . . . . . . . . . . 113 Monitoring Reservations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Reservations Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Revoking Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Chapter 7 System Monitoring and Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Using the Administration Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Using the System Logs Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Viewing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Clearing System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Hardware Monitoring Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Using The ISIS Snapshots Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Creating, Viewing, and Deleting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Working with Snapshot Archives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Using the Profiler Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Viewing System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Network Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

ISIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . . . . . . . . . . . . . 136 Running Disk Analyzer Tool Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Saving Disk Analyzer Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Monitoring Avid ISIS 5000 with SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Agent Configuration Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Chapter 8 Avid ISIS 5000 Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Opening ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Collapsing ISIS Launch Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Using Storage Manager Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Avid ISIS System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Starting the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Starting and Stopping the System Director Service . . . . . . . . . . . . . . . . . . . . . 146 Changing System Director Virtual Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Using the ISIS System Director Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Monitoring System Director Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 System Director Performance Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . 148 System Director Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Resetting the System Director Event Log . . . . . . . . . . . . . . . . . . . . . . . . . 150 Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Reconfiguring the File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Creating or Re-creating a New File System . . . . . . . . . . . . . . . . . . . . . . . 151 Monitoring Metadata Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Creating a Metadata Dump File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Managing Active Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Chapter 9 Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . 157 Opening the Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . 157 Understanding the Agent Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Managing Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Creating New Storage Manager Agent Profiles . . . . . . . . . . . . . . . . . . . . 161 Viewing Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . . 161 Deleting Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Changing the Agent Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . 162 Statistics Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Storage Manager Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Using Storage Manager Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Clearing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Enabling and Disabling Storage Manager Logging . . . . . . . . . . . . . . . . . . . . . 167 Saving Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Viewing and Deleting Saved Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Appendix A Avid ISIS 5000 SNMP MIB Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Appendix B Avid ISIS 5000 E-mail Notification List. . . . . . . . . . . . . . . . . . . . . . . . . . 173 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

11 Using This Guide The Avid ISIS 5000 shared storage network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. Unless noted otherwise, the material in this document applies to the Windows® and Mac OS® X operating systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to both Windows and Mac OS X systems. Where differences exist, both Windows and Mac OS X screen shots are shown. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation. Who Should Use This Guide This administration guide is intended for system administrators responsible for the setup and day-to-day management of an Avid ISIS 5000 shared storage network, as well as for users who need to access Workspaces on the network. You should have a basic understanding of how to use and manage the Windows® operating system and Mac OS® X systems, and you should be familiar with basic workgroup and network concepts. Chapter Overview This guide contains the following chapters: • “Working with the Avid ISIS 5000 Management Console” on page 15 is an introduction to the Avid ISIS 5000 Management Console, and contains information to help familiarize you with using the interface and tools. • “Configuring the Management Console” on page 33 provides information about configuring Management Console options. • “Managing Avid ISIS 5000 Hardware” on page 39 provides information about configuring Storage Managers and Storage Elements. • “Managing Storage Groups and Workspaces” on page 55 provides information about setting up and working with Storage Groups and Workspaces. • “Managing Clients” on page 81 provides information about working with client accounts, including Users, Groups, and connected Devices.

managing client connections. • “System Monitoring and Diagnostics” on page 117 provides information about using Management Console tools to monitor and troubleshoot Avid ISIS 5000 hardware, software, and network issues. • “Avid ISIS 5000 Control Panels” on page 141 provides information on using the control panels available from the Avid ISIS 5000 system desktop. • “Avid ISIS 5000 Storage Manager Agent” on page 157 provides information about accessing and using the Avid ISIS 5000 Storage Manager Agent. The following appendices are also included: • “Avid ISIS 5000 E-mail Notification List” on page 173 lists the messages that appear in Avid ISIS 5000 email notifications. • “Avid ISIS 5000 SNMP MIB Reference” on page 171 provides detailed information about the Avid ISIS 5000 SNMP MIB. Symbols and Conventions Avid documentation uses the following symbols and conventions: Symbol or Convention Meaning or Action n A note provides important related information, reminders, recommendations, and strong suggestions. c A caution means that a specific action you take could cause harm to your computer or cause you to lose data. w A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment. > This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command. This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed. (Windows), (Windows only), (Macintosh), or (Macintosh only) This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.

13 If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published. New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online. You should always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at www.avid.com/US/support. 3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues. 4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions. Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. Symbol or Convention Meaning or Action

The Avid ISIS 5000 online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS 5000 installer DVD. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation. To access the online documentation from the installer USB flash drive: 1. Insert the Avid ISIS 5000 USB flash drive into the USB port. 2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view. Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment. To learn about Avid's new online learning environment, Avid Learning Excellerator™ (ALEX), visit http://learn.avid.com. For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).

Management Console This chapter contains the following topics: • Before Performing Administrative Functions • Opening the Management Console • Using the Management Console Interface • Organizing Display Information • Filtering the Display • Updating Information • Selecting Items • Entering Text The Avid ISIS 5000 Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself. c Performing administrative functions on more than one Administration site at the same time can cause unexpected results. When you access the Avid ISIS 5000 Management Console, the Login dialog opens, and the site prompts you to supply a user name and password to log in. If you type the wrong password, an error message appears and the Login dialog box reappears. n When you first install the Avid ISIS 5000 software, the login password is blank by default. To set a password for the administrator, follow the procedure described in “Changing the Administrator Password” on page 34. Regular users can log in to the Management Console, but they will have limited access to the Management Console interface. They can also view certain information about the network through the Client Manager. For more information about the Client Manager, see the Avid ISIS 5000 Client Manager Help or the Avid ISIS 5000 Quick Start Card. The Avid ISIS 5000 Client Manager User’s Guide is also included in the Avid ISIS 5000 Online Library as a separate document.

16 Before Performing Administrative Functions It is critical that clients unmount Workspaces when you do the following: • Stopping and restarting the System Director (unmount all Workspaces) • Changing users’ or user groups’ access (unmount only the affected Workspaces) • Renaming or deleting Workspaces (unmount only the affected Workspaces) c If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and data might be lost. Opening the Management Console The Avid ISIS 5000 Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console: Microsoft Windows • Microsoft Internet Explorer, v7.x and newer • Mozilla Firefox®, v3.6 and newer Apple Macintosh OS X • Safari, v3.2 and newer • Mozilla Firefox, v3.6 and newer To open the Management Console as Administrator: 1. Open your web browser. 2. In the address bar of your browser, type the address of the active System Director: http://[System Director host name] The active System Director host name is one of the following: - The System Director Windows host name. - A host name which has been assigned to the active System Director on your network DNS server(s). Check with your network administrator if you are unsure of which System Director name to use. When you enter the System Director address, if any site certification warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your network administrator.

17 The Login dialog box for the ISIS Management Console opens. The “Username” field is automatically populated with the Administrator username. 3. Type your password. For information on changing the administrative password, see “Changing the Administrator Password” on page 34. 4. Click the Login button (arrow icon), or press Enter. The Avid ISIS 5000 Home page opens. To log out of the ISIS Management Console: t Click the Logout link, located in the upper right corner of the screen. Using the Management Console Interface This section contains the following topics: • Navigation Toolbar • System Status Console • Accessing Help • Session Counter • Main Tools Panel The ISIS Management Console, which you can run on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons. To use the ISIS Management Console, you need to have Adobe® Flash® Player installed on your system. n Non-Administrator users will see a subset of the tools available to Administrators, depending on access privileges.

18 r e w q t y 1 System Status panel—Provides a snap shot view of several aspects of the Avid ISIS 5000 system. See “System Status Console” on page 19 2 Navigation toolbar—Access Management Console tools and bread crumb navigation. See “Navigation Toolbar” on page 19 3 Tools panel links—Click to go to the respective tool pages. See “Main Tools Panel” on page 24 4 Help link—provides links to various ISIS help resources 5 Session counter—Displays the time remaining in the current Management Console session. See “Session Counter” on page 23 6 Logout link—Ends the Management Console session and logs the user out of the system. See “Opening the Management Console” on page 16

19 Navigation Toolbar The navigation toolbar provides several items to help you navigate through the Management Console interface. System Status Console The System Status Console, located on the left side of the Avid ISIS 5000 Management Console, contains several components that give you a snapshot view of the Avid ISIS 5000 system. These allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging. n The System Status Console is available from the Login window, even if you are not logged in to the Management Console, but you have to log in to follow links from the tool bar screens, such as the log files. r e w q t 1 Home link—You can click this link from any page to return to the Management Console Home screen. Additionally, a pop-up navigation menu appears when you hover the mouse cursor over this link 2 Current tool heading—Indicates the tool you are currently using and its associated icon 3 Related links section—Management Console tools that are related to the one you are currently using are provided when relevant 4 Pop-up navigation menu headings—Click to expand the section sub-menu, click again to collapse it 5 Pop-up navigation sub-menu—quick navigation directly to any of the links provided on the Management Console home page

20 t r e w q 1 Current system status panel—error/warning/info status LEDs will be lit to indicate the presence of system events, along with a counter indicating the current number of each type of event 2 Status event history panel—displays which type of system events have occurred since the System Director was started, along with the date and time of the first logged event. Clicking this panel will open the System Status History tool. For more information, see “System Status History Tool” on page 128 3 Storage capacity panel—displays the total Storage Group capacity, capacity allocated to Workspaces, and the amount of capacity used by data 4 System Status Console panels—click the panel headings to display the system information panel. For more information, see “System Status Console Panels” on page 21 5 Status retrieval panel—Management Console will periodically retrieve system status information. The panel displays the results and the time stamp of the retrieval operation

21 System Status Console Panels The System Status Console contains several panels that provide information about different areas of Avid ISIS 5000 operation. Each panel can be expanded and collapsed by clicking on the panel title. The Status panel provides a quick summary of the System Director status as well as a link to the System Logs tool. n For more information about using the System Logs tool, see “Using the System Logs Tool” on page 119. The System panel provides a summary of hardware, software, and networking information.

22 The Performance panel provides a summary of the following information: • Messages Per Second • Number of open files The Bandwidth panel displays Megabytes Per Second, information on total and per-client bandwidth.

23 Accessing Help The Help menu, located in the upper right-hand corner of the Management Console window, provides links to Avid ISIS 5000 online help as well as the complete set of PDF documents. n Help links will open in a separate window. PDF documents might open in an external application, depending on your browser configuration. To access the Help menu: 1. Move the mouse cursor over the Help menu text. The Help pop-up menu opens. 2. (Option) Click the Help menu text to open the Avid ISIS 5000 online help directly. Session Counter The user session will time out automatically after two hours of inactivity, after which the user will need to log in again to continue working. The session counter, located in the upper right corner of the Management Console, displays the time remaining in the user session. The counter is automatically reset to two hours when a link is clicked, or an action is performed such as adding or deleting a Workspace. The counter can also be reset manually. To manually reset the session counter: t Click the session counter display. The session timer is reset to two hours.

24 Main Tools Panel The ISIS Management Console main panel is divided into the following sections: • The System section, which contains the following tools: Tool Description Workspaces View details of, create, delete, duplicate, or change capacity of any Workspace; see “Managing Workspaces” on page 63 for more information. Users View details of, create, delete, duplicate, or modify Workspace access of any User; see “Managing Users” on page 86 for more information. Groups View details of, create, duplicate, modify Workspace access of, or assign User access to any User Group; see “Managing User Groups” on page 81 for more information. Devices View details of, create, delete, or modify descriptions of any device; see “Managing Devices” on page 103 for more information. Installers Download installers for Avid ISIS Client Manager, Flash, and other software. Storage Managers View details of, bind, or unbind any Storage Manager; for more information, see “Managing Storage Managers” on page 39. Storage Elements View details and issue commands to any Storage Element; for more information, see “Managing Storage Elements” on page 49. Storage Groups View details of, create, delete, or modify Storage Elements of any Storage Group; for more information, see “Managing Storage Groups” on page 55. Orphaned Managers View details and force removal of any orphaned Storage Manager; for more information, see “Managing Orphaned Managers” on page 46. Administrator Password Change the Management Console Administrator password; for more information, see “Changing the Administrator Password” on page 34.

25 • The Connectivity section, which contains the following tools: • The Tools section, which contains the following tools: Tool Description Connection Status View or disconnect any connected client; for more information, see “Monitoring System Connection Status” on page 112. Bandwidth View read and write bandwidth of any connected client; for more information, see “Monitoring Client Bandwidth” on page 109. Reservations View and revoke any current bandwidth reservation; for more information, see “Monitoring Reservations” on page 114. Tool Description System Status History View historical system status information; for more information, see “System Status History Tool” on page 128. ISIS Toolbox Connection Analyzer, Log Aggregator, and Disk Analyzer; for more information, see “ISIS Toolbox” on page 129. LDAP Sync Tool Synchronize User information with your LDAP server; for more information, see “Managing LDAP Accounts” on page 94. Network Utilities Allows you to retrieve a detailed look at the connected network, or run a ping or traceroute; for more information, see “Network Utilities” on page 127.

26 • The Logging section, which contains the following tools: • The Advanced section, which contains the following tools: Tool Description System Information Get complete system information: Memory stats, host information, running processes, and Agent statistics, all on one screen; for more information, see “Viewing System Information” on page 125. System Logs View all system messages, info, warnings, and errors at the application, system, and security levels; for more information, see “Using the System Logs Tool” on page 119. Administration Logs View current and archived Management Console logs; for more information, see “Using the Administration Logs” on page 118. ISIS Snapshots Create a snapshot of the ISIS system for viewing or downloading; for more information, see “Using The ISIS Snapshots Tool” on page 121. Profiler Create and view profiles of the System Director; for more information, see “Using The ISIS Snapshots Tool” on page 121. Tool Description Preferences Change and save bandwidth, LCT threshold, device creation, and disk errors preferences; for more information, see “Configuring Management Console Preferences” on page 33. External Authentication Configure external authentication servers; for more information, see “Configuring External Authorization” on page 35. Notification Service Configure email notification on specific system events; for more information, see “Configuring the Notification Service” on page 36. Agent Options Modify Agent configuration options; for more information, see “Agent Configuration Tools” on page 140. Agent Trace Setup Configure Agent trace settings; for more information, see “Agent Configuration Tools” on page 140.

27 Organizing Display Information This section contains the following topics: • “Moving Columns” on page 27 • “Showing and Hiding Columns” on page 27 • “Sorting Information” on page 28 You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information. Moving Columns To move a column in the Main display panel: t Click and drag any column to the position you want, and release the mouse button. The column appears in the new position, and columns to the right are moved to make room. Showing and Hiding Columns When you open a Management Console tool (for example, the Storage Elements tool), the Main display panel lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden. To show or hide columns: t Select one of the options, right-click in the column heading row and select a heading you want to show or hide. Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left of the Main display panel (usually the Name column).

28 Sorting Information The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information. To sort information: t Click the column heading for the column you want to sort. The information is sorted in ascending order. To reverse the sort order, click the column heading again. To perform a multilevel sort: 1. Click the column heading for the first column you want to sort. The items in the column are sorted in ascending order. 2. Click a second column. The items in the second column are sorted in ascending order. The items in the first column maintain their sort order, but with a lower priority than the second sort. 3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted.

29 Filtering the Display You can limit the items listed in the Main display panel by setting Filter parameters. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters. You cannot filter the display for the Bandwidth, Connection Status, and Reservation options. To filter the display: 1. Select a category from the Category menu. The Category menu lists all of the column headings available for the selected Command menu option. 2. (Option) Select “Not” to exclude the items matching the filter rules from the search results. 3. Click the Condition menu and select the filter condition you want to use. 4. In the Filter text box, type the text or value you want to use to filter the display. 5. Click Filter. The Main display panel updates to display the filtered results. The Filter panel displays the number of filtered items displayed and the total number of items available for display. To restore all items to the display: t Click Clear. The Main display panel updates to display all items. r e w q t y u 1 Category menu—Select the category to filter 2 “Not” operator—Select to exclude items matching the filter rules from the search results 3 Condition menu—Select the filter condition 4 Search term field—Type the text or value to filter 5 Filter button—Perform the filter operation 6 Clear button—Clear the filter settings 7 Filter results counter—Displays the number of filtered results on the page, and in total

30 Updating Information You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out. n This setting persists between Management Console sessions, but not browser sessions. If you close the browser application, Auto refresh will revert to the default (disabled) setting. To enable Auto refresh: t Select the check box next to the Refresh button. Auto refresh mode is enabled, and a message is displayed. n While Auto refresh mode is enabled, other functions such as add, delete, and details are not available. To disable Auto refresh: t Deselect the check box next to the Refresh button. Auto refresh mode is disabled, and the confirmation message closes. Selecting Items You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder. The following table summarizes the methods for selecting items and performing actions. Actions Selection Method To select an item Single click the item. To select multiple, non-contiguous items Ctrl+click each item you want to select. To select multiple, contiguous items Click the first item, then Shift+click on the last item.

31 Using Context Menus to Perform Actions Most Management Console tool windows offer context menus you can use to perform commands on selected items. To access context menus within the Management Console: t Right-click (Windows) or Ctrl+click (Macintosh) selected items. Entering Text The following are guidelines for entering text in Management Console tool text fields: • Names can be a maximum of 31 characters in length. • You should not include a space in the name fields. • You should not use a period (.) as either the first or last character in the names you create. • You should avoid using non-permitted characters in the name fields.

32 The following table summarizes characters that are not permitted in text fields in the Management Console name text fields. Character Name ^ Circumflex accent \ Blackslash / Forward slash : Colon * Asterisk ? Question mark " Double quotation mark < Less-than sign > Greater-than sign | Vertical line [ Left square bracket ] Right square bracket + Plus sign = Equals sign ; Semicolon , Comma @ Commercial At symbol

This chapter contains the following topics: • Configuring Management Console Preferences • Changing the Administrator Password • Configuring External Authorization • Configuring the Notification Service Avid ISIS 5000 provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products. Configuring Management Console Preferences The Preferences tool allows you to set parameters that apply to the basic functionality of the ISIS Management Console. To configure Management Console Preferences: 1. From the Management Console home page, do one of the following: t Click the Preferences icon, located in the Advanced section. t Click Advanced > Preferences in the pop-up navigation menu. The Preferences tool opens. 2. Configure ISIS preferences. The following table summarizes the ISIS Preferences items. Option Type Description Total System Bandwidth (MB/sec) text (numeric) Total reservation bandwidth allowed by the system, in MB/sec. Default value is 1,000 MB/sec. When this value has been reached, ISIS will no longer accept bandwidth reservations from clients. n This value does not represent the actual bandwidth capabilities of the ISIS system. For more information about ISIS bandwidth capabilities, see the Avid ISIS 5000 Performance Guide.

34 3. (Option) To revert all options to the previously saved values, click the Refresh button. 4. Click the Save Preferences button to save your changes. Changing the Administrator Password The Management Console Administrator password is blank by default; it is highly recommended that you set an Administrator password when you use the Management Console for the first time. To change the Administrator password: 1. From the Management Console home page, do one of the following: t Click the Administrator Password icon, located in the System section. t Click System > Administrator Password in the pop-up navigation menu. The Administrator Password tool opens. Default Bandwidth for Auto Created Devices (MB/sec) text (numeric) Reservation bandwidth allowed for devices that are automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created devices being granted unlimited bandwidth. Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be allowed to connect. The Administrator must manually create a device account for every client computer that is expected to connect to the ISIS system. Default value is disabled. c The following options should only be altered under the direction of qualified Avid service or support personnel. Default LCT Threshold (ms) text (numeric) Defines the upper limit of the Long Command Time (LCT) value, above which the Storage Element will report a Disk Degraded condition to the System Director. Default value is 0 (zero). Using the value of zero sets the LCT threshold to the internal system default of 750ms. Default Hard Disk Error Threshold text (numeric) Defines the upper limit for number of hard disk errors before the Storage Element reports a Disk Failure condition to the System Director. Default value is 0 (zero). Using the value of zero sets the LCT threshold to the internal system default of 25 errors). Option Type Description (Continued)

35 2. Type the current Administrator password in the Current Password field. The Administrator password is blank by default. 3. Type the new Administrator password in the New Password field. 4. Type the new Administrator password again in the Verify Password field. 5. Click Change. - The Administrator Password is changed to the new value. - A confirmation message will appear in the Results area. Configuring External Authorization Users added to the system via the LDAP Sync Tool are automatically configured as remote users in the ISIS system. When a remote user logs into the ISIS system, ISIS checks with an external LDAP server to authenticate the user instead of the local ISIS user database. Before remote users can access the ISIS system, you must configure ISIS to use an external LDAP server for authentication. For more information on working with LDAP users and groups, see “Managing LDAP Accounts” on page 94. To configure external authorization: 1. From the Management Console home page, do one of the following: t Click the External Authorization icon, located in the Advanced section. t Click Advanced > External Authorization in the pop-up navigation menu. The External Authorization tool opens. 2. Click the Enable check box to select it. The Domain Name text box becomes active. 3. In the Domain Name text box, enter the domain name of the network which the LDAP server(s) are members of, including subdomains, if applicable. Use the format subdomain.domain.top-level-domain; for example: dir.company.com 4. Click the “Server 0” check box to select it. The Address text box becomes active.

36 5. In the Address text box, enter the fully-qualified domain name of the LDAP server. Use the format servername.subdomain.domain.top-level-domain; for example: server1.dir.company.com 6. (Option) Repeat steps 5–6 (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable. n All of the LDAP servers must be mirrors, and reside on the same subdomain/domain. 7. When you have finished entering server information, click the Submit button. The domain and LDAP server information is added to the ISIS database, and a confirmation message is displayed in the Results area. Configuring the Notification Service This section contains the following topics: • Starting, Stopping, and Configuring the Notification Service • Configuring Error Notification Parameters • Configuring Contact Information You can use the Notification Service tool to configure System Director to notify you when problems occur. An error notification service regularly polls the Windows System Event log and, if any errors are logged, sends a concise summary of those errors to one or more e-mail accounts. The Notification Service tool window is divided into three main sections: • Configuration – Start and stop the Notification Service, and configure the Notification Service settings. • Filters – Modify the parameters that define when email notifications are sent to email recipients. • Contact – Add and modify email recipients. Starting, Stopping, and Configuring the Notification Service The configuration information for the notification service (SMTP information, contacts, and filters) is currently stored in the registry on the System Director. This information is not currently replicated to the Dual System Director server, so you need to enter configuration information for notification service on both System Directors.

37 To configure the Notification Service: 1. From the Management Console home page, do one of the following: t Click the Notification Service icon, located in the Advanced section. t Click Advanced > Notification Service in the pop-up navigation menu. The Notification Service tool opens. 2. Click the Enable Service check box to toggle between checked and cleared. t If the check box is checked, the Notification Service is enabled. t If the check box is cleared, the Notification Service is disabled. 3. (Option) configure the Notification service settings. The following table summarizes the Notification Service settings. 4. (Option) To test the configuration settings, click the Test Service button. The results of the service test are displayed in the Results area. 5. Click Save Settings. - A confirmation message is displayed in the Results area. - If you started or stopped the Notification Service, the Service State will change to reflect the new service state. Configuring Error Notification Parameters The ISIS SubCode Configuration area of the Notification Service tool window allows you to specify the type of error message that triggers an e-mail notification and to set parameters for each type of error message—Error, Information, and Warning messages. You can configure the ISIS SubCodes to send notification emails for all events of one or more error types, or for more granular control you can specify both which SubCode events and which severity levels generate notifications. Option Type Description SMTP Server text The IP address or host name of your SMTP server. SMTP Port text (numeric) The port number of your SMTP server. The default value (25) is appropriate in most instances. Poll Frequency (seconds) text (numeric) The frequency (in seconds) with which the error notification service checks for problems. Return Address text The e-mail address of the Avid ISIS 5000 administrator or other primary contact for the error notification service.

38 For a complete list of Avid ISIS 5000 email notifications, see “Avid ISIS 5000 E-mail Notification List” on page 173. To configure error notification parameters: 1. In the ISIS SubCode Configuration section, do one of the following: t To select or deselect all Sub Codes, click the check box next to the error notification type. t To select or deselect individual SubCodes, click the check boxes corresponding to the Sub Codes in the error notification type columns. 2. Click the Save Settings button. The settings are saved, and a confirmation message is displayed in the Results area. Configuring Contact Information You must specify the contact information for all the people you want to receive ISIS notification emails. To add contacts: 1. In the Contact section, click New. Empty User Name and Email fields open. 2. Type a user name into the first text box. This can be any name you want to assign to the user. 3. Type a valid email address into the second text box. 4. Click Save Settings. 5. Repeat steps 2–4 to add more email contacts, if needed. To remove a contact: 1. Click the Delete button next to the email contact entry. The contact is removed from the list. 2. Click Save Settings.

This chapter contains the following topics: • Managing Storage Managers • Managing Storage Elements This chapter describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS 5000 Management Console, which allows you to add, remove, configure, and manage your Storage Elements. n For an overview of the ISIS Management Console and information about how to start the tool, see “Opening the Management Console” on page 16. Managing Storage Managers This section contains the following topics: • Storage Manager List • Viewing Storage Manager Details • Storage Manager Status • Adding (Binding) Storage Managers to the ISIS File System • Removing (Unbinding) Storage Managers from the ISIS File System • Clearing Network Degraded Status Messages • Managing Orphaned Managers The Storage Manager coordinates and controls the activity of Storage Elements. Before you start building Storage Groups and Workspaces, you must bind each Storage Manager to the ISIS file system to make Storage Elements available for use. The Storage Manager tool allows you to bind/unbind Storage Managers and perform maintenance operations.

40 t r e w q y 1 Action button toolbar—Perform actions on selected Storage Managers 2 Details panel—Detailed information on the selected Storage Managers; see “Viewing Storage Manager Details” on page 42 3 Storage Managers list—Lists all configured Storage Managers and related information; see “Storage Manager List” on page 41 4 Storage Managers panel—Lists the Storage Elements controlled by the selected Storage Manager 5 Filter panel—Filter the Storage Managers list display based on conditions you configure; see “Filtering the Display” on page 29 6 IP addresses list—Displays the IP addresses of the selected Storage Manager

41 Storage Manager List The following table summarizes the basic information available when you first open the Storage Manager list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 and “Viewing Storage Element Details” on page 51). Heading Description Name Displays the system-created name of each Storage Manager connected to the system Hostname Displays the host name of the System Director computer Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for a description of status messages, see “Storage Element Status” on page 52) Uptime Displays the amount of time Storage Manager service has been running (days:hours:min:sec) State Displays the Storage Manager state (Bound/Unbound) Type Displays the Storage Manager type Capacity Displays the total capacity of all Storage Elements controlled by the selected Storage Manager Usable Displays the amount of storage space in gigabytes (GB) remaining Spare Displays the number of spare Storage Elements Active Displays the number of active Storage Elements Other The following messages could be displayed: • Available • Mismatched • Missing • Orphaned • Out of Phase • Unknown • Wrong Server Serial Number Displays the serial number of the Engine Version Displays the software version number of each Storage Manager

42 n You can organize the information in the Storage Elements Managers list by showing additional columns or by sorting or filtering displayed items. For more information on modifying the display, see “Organizing Display Information” on page 27. A color-coded icon precedes the name of each Storage Manager, providing an indication of the status of the component. The following table describes the color coding system used by the ISIS Management Console. Viewing Storage Manager Details The Details panel displays all information for the currently selected Storage Manager. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Manager, and other information is assigned to the Storage Manager by the Avid ISIS 5000 software. To view detailed information about a Storage Manager: 1. In the Storage Manager list, select a Storage Manager. 2. Do one of the following: t Click the Details button. t Double-click the Storage Manager name. The Details panel displays all the information for the selected Storage Manager. For more information, see “Viewing Storage Manager Details” on page 42. To close the Details panel: t Click the Details button. Icon Color Description White Indicates the status of the Storage Manager is Unbound (the Storage Element is not linked to the ISIS file system) Green Indicates the Storage Manager is bound to the file system Yellow Indicates one of the following: • a problem with the Storage Manager • the Storage Manager is experiences degraded performance Red Indicates a Storage Manager problem, including any of the following: • a hardware error • a failed software installation or upgrade

43 The following table summarizes the information available in the Details panel. Storage Manager Status The Status column in the Storage Managers list reports the status of the Storage Managers logged by the System Director. (The Status line in the Details panel reports the same information.) If the Storage Manager maintains a working status, the ISIS Heading Description Name Displays the system-created name of each Storage Manager connected to the system Hostname Displays the host name of the System Director computer Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for a description of status messages, see “Storage Element Status” on page 52) Uptime Displays the amount of time Storage Manager service has been running (days:hours:min:sec) State Displays the Storage Manager state (Bound/Unbound) Type Displays the Storage Manager type Capacity Displays the total capacity of all Storage Elements controlled by the selected Storage Manager Spare Displays the number of spare Storage Elements Active Displays the number of active Storage Elements Other The following messages could be displayed: • Available • Mismatched • Missing • Orphaned • Out of Phase • Unknown • Wrong Server Serial Number Displays the serial number of the Engine Version Displays the software version number of each Storage Manager

44 Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Manager changes, the ISIS Management Console updates the Storage Managers display. The following table summarizes the Storage Manager status messages. Status Description Memory Error The memory test that runs when the Storage Manager starts or restarts reports an error; this status is persistent. Offline The Storage Manager has been taken offline. Network degraded The IP interfaces on the Storage Manager have failed or the Storage Manager experiences at least a 10% error rate (usually due to lost packets), indicating a network communication problem. Initializing Missing spare drive Invalid drive Drive controller error The following status messages are not specific to the Storage Manager. They will appear as Storage Manager status when the corresponding Storage Element(s) status is set. Rectifying Files The Storage Element is cleaning up deleted files and verifying existing files. Disk Failure The Storage Element is unusable for data storage and must be replaced. Test Mode The Storage Element is in disk test mode. Disk Performance Degraded The Storage Element’s performance is below the threshold for input/output functions and might impact the performance of the system. Disk full Metadata error The Storage Element experienced an error loading metadata from the disk or writing new metadata to the disk; this indicates that the Storage Element should be replaced. If you have an Storage Element with this status, reboot the Storage Element. If “Metadata Error” status exists after a reboot, then the Storage Element should be replaced. If the Metadata Error status clears after a reboot, then the Storage Element is fine and no further action is required.

45 Adding (Binding) Storage Managers to the ISIS File System Before you start building Storage Groups and Workspaces, you must bind each Storage Manager to the ISIS file system to make Storage Elements available for use. To add (bind) a Storage Manager to the ISIS file system: 1. Click to select the Storage Manager you want to bind. 2. Click the Bind button. A confirmation dialog appears. 3. Click Yes to confirm. - The selected Storage Manager is added to the ISIS file system. - The selected Storage Manager state is changed to Bound. Removing (Unbinding) Storage Managers from the ISIS File System Before you can unbind a Storage Manager from the ISIS file system, its Storage Element(s) must be in the Spare state. To remove (unbind) a Storage Manager from the ISIS file system: 1. Click to select the Storage Manager you want to unbind. 2. Click the Unbind button. A confirmation dialog appears. 3. Click Yes to confirm. - The selected Storage Manager is removed from the ISIS file system. - The selected Storage Manager state is changed to Unbound. Clearing Network Degraded Status Messages You can use the Issue Command button to clear all Network Degraded status messages from the Storage Managers list. Network Degraded status indicates a high number of errors detected by the Storage Manager (see “Storage Element Status” on page 52). Correcting the problem might not clear the status messages, so you can use the Issue Command button to clear the messages and reset the error count. c You should correct the cause of the Network Degraded status messages before you clear them from the ISIS Management Console.

46 To clear all Network Degraded messages in the Storage Managers list: 1. Select one or more Storage Managers from the Storage Managers list. You can use the Shift and Control keys to select multiple items. For more information, see “Selecting Items” on page 30. 2. Click the Issue Command button. The Issue Storage Manager(s) Command window opens. 3. Click Clear Network Degraded, and then click Send. Managing Orphaned Managers Orphaned Managers are Storage Managers connected to a file system which is not currently in use. This can happen when a Storage Manager is moved from one ISIS 5000 environment to another, or when you use the System Director Control Panel to create a new active partition on a system that already includes bound Storage Managers. The “Force Remove” command will remove the file system binding from the Storage Manager and make it available for use in the current file system. c Removing Storage Managers causes all data stored on them to be erased. Do not remove disconnected Storage Managers unless you are certain they contain no data you want to save. e w q t r

47 Orphaned Managers List The following table summarizes the basic information available in the Orphaned Managers list. 1 Action button toolbar—Perform actions on selected orphaned Managers 2 Details panel—Detailed information on the selected orphaned Managers 3 Orphaned Managers list—Lists all orphaned Managers and related information; see “Orphaned Managers List” on page 47 4 Filter panel—Filter the orphaned Manager list display based on conditions you configure; see “Filtering the Display” on page 29 5 IP addresses list—Displays the IP addresses of the selected orphaned Managers Heading Description Name Displays the name of each Storage Manager connected to the system Host Name Displays the host name of the System Director computer Status Time Lists the last time the System Director logged the Storage Element's status Status Displays any change in the working status logged by the System Director (for a description of status messages, see “Storage Element Status” on page 52) State Displays the current state of the Storage Manager; • Active • Bound • Spare • Unbound Type Displays the category of each Storage Manager: • ISIS Engine • Unknown Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element

48 Removing Orphaned Storage Managers To remove orphaned Storage Managers, you must force-remove them from the system. c Removing Storage Managers causes all data stored on them to be erased. Do not remove disconnected Storage Managers unless you are certain they contain no data you want to save. To remove orphaned Storage Managers: 1. From the Management Console home page, do one of the following: t Click the Orphaned Managers icon, located in the System section. t Click System > Orphaned Managers in the pop-up navigation menu. The Orphaned Managers tool opens. 2. Select the orphaned Manager(s) you want to force-remove. 3. Click the Force Remove button. A message warns you that removing Storage Managers erases all data on the component. 4. Click Yes. The Force Removal Text Confirmation dialog box opens. Usable The smallest unit of data that can be written to the shared storage network Spare Displays the number of spare Storage Elements Active Displays the number of active Storage Elements Other The following messages could be displayed: • Available • Mismatched • Missing • Orphaned • Out of Phase • Unknown • Wrong Server Serial Number Displays the serial number of the active Engine Version Displays the software version number of each Storage Manager Heading Description (Continued)

49 5. Type Remove in the text box, and then click Remove. The orphaned Storage Manager is unbound from the ISIS file system and removed from the Orphaned Managers list. Managing Storage Elements This section contains the following topics: • Storage Element List • Viewing Storage Element Details • Storage Element Status • Adding Storage Elements to the File System • Rectifying Files The Storage Elements tool allows you to add and remove Storage Elements, upgrade the Storage Element software, and monitor Storage Element operation. t r e w q 1 Action button toolbar—Perform actions on selected Storage Elements

50 Storage Element List The following table summarizes the basic information available when you first open the Storage Elements list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 and “Viewing Storage Element Details” on page 51). 2 Details panel—Detailed information on the selected Storage Elements; see “Viewing Storage Element Details” on page 51 3 Storage Elements list—Lists all configured Storage Elements and related information; see “Storage Element List” on page 50 4 Filter panel—Filter the Storage Elements list display based on conditions you configure; see “Filtering the Display” on page 29 5 IP addresses list—Displays the IP addresses of the selected Storage Elements Heading Description Name Displays the system-created name of each Storage Element connected to the system Storage Manager Displays the computer name of the Storage Manager Hostname Displays the host name of the System Director computer Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for a description of status messages, see “Storage Element Status” on page 52) State Displays the Storage Element category of each Storage Element: • Spare—Storage Element can be added to a Storage Group • Active—Storage Element is currently assigned to a Storage Group Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element Used Displays the amount of storage space in gigabytes (GB) in use by each Storage Element Protection Scheme Displays the type of protection applied. Avid ISIS 5000 provides RAID 5 data protection with an active hot spare. This will display as “Hardware.” Chunk size The smallest unit of data that can be written to the shared storage network Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated

51 n You can organize the information in the Storage Elements list by showing additional columns or by sorting or filtering displayed items. For more information on modifying the display, see “Organizing Display Information” on page 27. A color-coded icon precedes the name of each Storage Element, providing an indication of the status of the component. The following table describes the color coding system used by the ISIS Management Console. Viewing Storage Element Details The Details panel displays all information for the currently selected Storage Element. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Element, and other information is assigned to the Storage Element by the Avid ISIS 5000 software. n You can view more detailed information on Storage Elements by using the Avid ISIS 5000 Agent tool. For more information, see “Avid ISIS 5000 Storage Manager Agent” on page 157. To view information about a Storage Element: 1. In the Storage Elements list, select a Storage Element. 2. Do one of the following: t Click the Details button. t Double-click the Storage Element name. The Details panel displays all the information for the selected Storage Element. For more information, see “Viewing Storage Element Details” on page 51. To close the Details panel: t Click the Details button. The following table summarizes the information available in the Details panel. Icon Color Description Green Indicates the status of the Storage Element is either Spare (the Storage Element is not allocated to a Storage Group) or Active (allocated to a Storage Group) Yellow Indicates one of the following: • Problem with the Storage Element • The Storage Element experiences degraded performance due to a reboot during an upgrade operation

52 Storage Element Status The Status column in the Storage Elements list reports the status of the Storage Element logged by the System Director. (The Status line in the Details panel reports the same information.) If the Storage Element maintains a working status, the ISIS Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Element changes, the ISIS Management Console updates the Storage Elements display. The following table summarizes the Storage Element status messages. Heading Description Name Displays the system-created name of each Storage Element connected to the system Storage Manager Displays the computer name of the Storage Manager Hostname Displays the host name of the System Director computer Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for a description of status messages, see “Storage Element Status” on page 52) State Displays the Storage Element category of each Storage Element: • Spare—Storage Element can be added to a Storage Group • Active—Storage Element is currently assigned to a Storage Group Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element Used Displays the amount of storage space in gigabytes (GB) in use by each Storage Element Free Space Displays the amount of storage space in gigabytes (GB) remaining Protection Scheme Displays the type of protection applied. Avid ISIS 5000 provides RAID 5 data protection with an active hot spare. This will display as “Hardware.” Chunk size The smallest unit of data that can be written to the shared storage network Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated

53 Adding Storage Elements to the File System The Storage Group defines the Storage Elements that the network can use to store data. In order to finish configuring your Avid ISIS 5000 shared storage network, you must add Storage Elements to the ISIS file system, and then you must create a Storage Group from the available Storage Elements. To add a Storage Element to the ISIS file system: 1. From the Management Console home page, do one of the following: t Click the Storage Managers icon, located in the System section. t Click System > Storage Managers in the pop-up navigation menu. The Storage Managers tool opens. Status Description Rectifying Files The Storage Element is cleaning up deleted files and verifying existing files. Disk Failure The Storage Element is unusable for data storage and must be replaced. Test Mode The Storage Element is in disk test mode. Disk Performance Degraded The Storage Element’s performance is below the threshold for input/output functions and might impact the performance of the system. Disk full Metadata error The Storage Element experienced an error loading metadata from the disk or writing new metadata to the disk; this indicates that the Storage Element should be replaced. If you have an Storage Element with this status, reboot the Storage Element. If “Metadata Error” status exists after a reboot, then the Storage Element should be replaced. If the Metadata Error status clears after a reboot, then the Storage Element is fine and no further action is required. Disk offline The Storage Element has been taken offline, usually in preparation for removal. Identify Mode Drive missing Drive rebuilding Initializing raid set Checking raid set

54 2. Select the Storage Manager(s) you want to add to the file system. n You can only add Storage Elements that are marked as Available. 3. Click the Bind button. A confirmation dialog appears. 4. Click Yes. - The Storage Manager is bound to the shared storage file system. - The Storage Element status is changed to Spare and is made available to add to Storage Groups. n You may have to click the Refresh button to see the changes. Rectifying Files Once you have added Storage Elements to your network and configured them for storage, the Storage Manager periodically checks the status of stored files, cleaning up deleted files and verifying existing files. This process, called “rectifying files,” allows the Storage Manager(s) to communicate with the System Director to monitor the state of its storage and clean up any files that the Storage Elements no longer need to store. Rectifying files occurs randomly and asynchronously during normal system operation to minimize any potential decrease in system performance. The process is indicated for each affected Storage Manager in the Status column in the Storage Manager list. Storage Managers also rectify files when starting or restarting. When this happens, data stored on the Storage Elements might not be in sync with the data in the file system itself. Also, if a client, such as the asset manager, cannot communicate with the Storage Manager, there might appear to be more data allocated to the Storage Elements than the file system has allocated. To correct this, you can manually send the Storage Element a command to rectify its files. To rectify files: 1. Select one or more Storage Elements from the Storage Elements list. You can use the Shift and Control keys to select multiple items. For more information, see “Selecting Items” on page 30. 2. Click the Issue Command button. The Issue Storage Element(s) Command dialog box opens. 3. Select Initiate Block Rectify, and then click Send. The system rectifies files on the selected Storage Elements and changes the status in the Storage Elements list to Rectifying Files.

Workspaces This chapter contains the following topics: • Managing Storage Groups • Managing Workspaces • Managing Workspace Access Privileges • Redistributing Data Storage Groups are collections of Storage Elements. Storage Groups give you flexibility in allocating storage capacity among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various drive failure scenarios. Workspaces are virtual volumes that exist on Storage Groups and can be resized dynamically. Workspaces allow you to segment your Storage Groups easily to accommodate projects and users. Managing Storage Groups This section contains the following topics: • Storage Group Usage Guidelines • Storage Groups List • Viewing Storage Group Details • Adding New Storage Groups • Adding Storage Elements to Storage Groups • Deleting Storage Groups The Storage Groups tool of the ISIS Management Console allows you to add and delete Storage Groups, to rename Storage Groups, and to configure and manage Storage Groups. The Storage Groups tool contains three sections. On the left side, the Storage Groups list displays all the Storage Groups available to the current user. On the right side, the Details panel displays technical information about selected Storage Groups, and the Storage Elements panel displays all Storage Elements available to the current user.

56 Storage Group Usage Guidelines You can assign all of your Storage Elements to one large Storage Group, or you can divide your Storage Elements among multiple Storage Groups. (Storage Elements can be assigned to only one Storage Group.) To optimize performance, you can use Storage Groups to configure your Avid ISIS file system. t r e w q 1 Action button toolbar—Perform actions on selected Storage Groups 2 Details panel—Detailed information on the selected Storage Groups; see “Viewing Storage Group Details” on page 58 3 Storage Groups list—Lists all configured Storage Groups and related information; see “Storage Groups List” on page 57 4 Filter panel—Filter the Storage Groups list display based on conditions you configure; see “Filtering the Display” on page 29 5 Storage Elements list—Displays Storage Elements bound to the selected Storage Group

57 If your environment supports clients with very high bandwidth requirements, you need to set up specific hardware and Storage Group configurations to support them. For more information, see the Avid ISIS 5000 and Avid ISIS 6000 Setup Guide. In such an environment, you can use Storage Groups to isolate clients that need very high bandwidth and thus eliminate the competition from other clients trying to access the same Storage Elements. For example, when high-definition (HD) media is in its own Storage Group and a single client is using the HD media, that client is serviced independently from any other clients in the workgroup. This logic can also be applied to separating audio and video media. In other situations, Storage Groups are more flexible, allowing you to assign Storage Elements in your file system configuration to Storage Groups with few limitations. Storage Group Protection Avid ISIS provides RAID 5 data protection with an active hot spare. Storage Groups List The following table summarizes the information available in the Storage Groups list. Heading Description Name Displays the name of the currently selected Storage Group Protection Scheme Displays the type of protection for each Storage Group. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.” Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Group Effective Displays the effective (available) storage capacity in gigabytes (GB) of the selected Storage Group Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Storage Group Unused Displays the total amount of storage space in gigabytes (GB) that currently has no data written on it in the Storage Element(s) assigned to the selected Storage Group Allocated Displays the amount of storage space in gigabytes (GB) reserved for use by Workspaces in the selected Storage Group Unallocated Displays the amount of storage space in gigabytes (GB) available on the Storage Elements and not currently reserved for the selected Storage Group

58 You can sort the information in the Storage Groups tool by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 28. Viewing Storage Group Details The Details panel and the Storage Elements panel display all information for the currently selected Storage Group and all information for the available Storage Elements. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Element, and other information is assigned to the Storage Element by the Avid ISIS software. n You can sort the information in the Storage Elements panel by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 28. To view information about a Storage Group: t In the Storage Groups list, select a Storage Group. The Storage Groups tool displays all the information for the selected Storage Group. If the Details panel is not visible, click the Details button. To close the Details panel: t Click the Details button. The following table summarizes the information available in the details panels for Storage Groups and Storage Elements. Chunk Size Displays the size of segmented media files sent over the network Files Displays the number of files in the selected Storage Group Directories Displays the number of directories in the selected Storage Group Heading Description (Continued) Heading Description Name Displays the name of the currently selected Storage Group Protection Displays the type of protection for each Storage Group. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.” Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Group Effective Displays the effective (available) storage capacity in gigabytes (GB) of the selected Storage Group

59 The Storage Elements panel lists the Storage Elements allocated to the currently selected Storage Group, as well as the Storage Elements available for allocation to the Storage Group. The following table summarizes the information available in the Storage Elements panel. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27). Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Storage Group Unused Displays the amount of storage space in gigabytes (GB) that currently has no data written on it in the selected Storage Group Allocated Displays the amount of storage space in gigabytes (GB) reserved for use by Workspaces in the selected Storage Group Unallocated Displays the amount of storage space in gigabytes (GB) available on the Storage Elements and not currently reserved for the selected Storage Group Chunk Size Displays the size of segmented media files sent over the network Files Displays the number of files in the selected Storage Group Directories Displays the number of directories in the selected Storage Group Heading Description (Continued) Heading Description Name Displays the name of the selected Storage Element Storage Manager Displays the computer name of the Storage Manager connected to the system Hostname Displays the computer name of the Avid ISIS enclosure State Displays the Storage Element category of the selected Storage Element: • Spare—Indicates Storage Elements that have been added to the Avid ISIS file system but are not allocated for a specific purpose; spare but inactive Storage Elements cannot be used until allocated to a Storage Group • Active—Indicates active Storage Elements added to a server and allocated to a Storage Group Chunk Size Displays the size of segmented media files sent over the network Protection Scheme Displays the type of protection for each Storage Element. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.” Status Time Lists the last time the System Director logged the Storage Element’s status

60 Adding New Storage Groups A Storage Group is a set of physical Storage Elements that store a subset of the complete set of media files accessible within a shared storage environment. n You need to add Storage Elements to the file system before you can create any Storage Groups. For more information, see “Adding Storage Elements to the File System” on page 53. n If you have bound Storage Elements to the ISIS file system but you have not created any Storage Groups, the Create Storage Groups dialog box opens by default when you select the Storage Groups list. To add a new Storage Group: 1. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 2. Click the New button. The Create Storage Group dialog box opens. 3. In the Name text box, type a name for the Storage Group. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. If there is already a Storage Group with the name entered in the Name text box, an error message tells you to type a new name. 4. In the Storage Elements panel, select the Storage Elements you want to assign to the new Storage Group. Status Displays the working status logged by the System Director Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Element Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Storage Element Heading Description (Continued)

61 5. Click the Add button. The Storage Elements are allocated to the Storage Group. You can use the Remove button to remove Storage Elements from the Storage Group. 6. (Option) Before you create your Storage Group, you can use the Revert button to undo any modifications made to the Storage Group information. 7. Click Apply to create a new Storage Group containing all the selected Storage Elements. The new Storage Group appears in the Storage Groups list, and the Create Storage Group dialog box refreshes to show the Storage Elements still available for additional Storage Groups. 8. (Option) Repeat steps 3 through 8 to create new Storage Groups. 9. Click Close to close the Create Storage Group dialog box and to return to the Storage Groups tool. Adding Storage Elements to Storage Groups You can add unassigned Storage Elements to a Storage Group to increase its storage capacity. This is typically done when adding a new Engine to your Avid ISIS system. This process initiates a redistribution of the files in the existing Storage Group to include the new Storage Element. For more information, see “Redistributing Data” on page 77. n Storage Elements cannot be removed from a Storage Group if there are Workspaces present which contain data. If you need to remove one or more Storage Elements, you must delete or move all data first. To add Storage Elements to a Storage Group: 1. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 2. In the Storage Groups list, select the Storage Group where you want to add Storage Elements, and then do one of the following: t Click the Details button. t Double-click the Storage Group name. The Details panel displays all the information on the selected Storage Group. 3. In the Storage Elements panel, select all the spare Storage Elements you want to add to the Storage Group.

62 4. Click the Add button to add the selected spare Storage Elements to the Storage Group. The Storage Elements panel refreshes to display the selected Storage Elements added to the Storage Group. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the Storage Group information. 6. Click Apply. The Storage Elements are added to the Storage Group. n You can suspend and resume the redistribution if needed. For more information, see “Using Advanced Redistribution Commands” on page 78. Deleting Storage Groups You can delete any Storage Group that does not have any Workspaces on it. As a result, all Storage Elements previously assigned to the Storage Group return to the system’s pool of spare Storage Elements. To delete a Storage Group: 1. If any Workspaces exist on the Storage Group you want to delete, first delete the Workspace (see “Deleting Workspaces” on page 74). 2. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 3. In the Storage Groups list, select the Storage Group you want to delete. 4. Click the Delete button. A dialog box opens asking you to confirm the action. 5. Click Yes. The Storage Group is deleted. After the Storage Group is deleted, all of the Storage Elements previously in your Storage Group will appear in the Storage Elements panel as Spare.

• Allocating Workspaces • Workspaces List • Using the Workspace Size Graph • Viewing Workspace Details • Adding New Workspaces • Duplicating Workspaces • Renaming Workspaces • Resizing Workspaces • Setting Event Triggers • Deleting Workspaces This section describes how to create, rename, and delete Workspaces. and how to manipulate the amount of storage allocated to each Workspace.

64 t r e w q 1 Action button toolbar—Perform actions on selected Workspaces 2 Details panel—Detailed information on the selected Workspaces; see “Viewing Workspace Details” on page 67 3 Workspaces list—Lists all configured Workspaces and related information; see “Workspaces List” on page 65 4 Filter panel—Filter the Workspaces list display based on conditions you configure; see “Filtering the Display” on page 29 5 User access panel—Displays users who have access to the selected Workspace and details about their access privileges; see “Managing Workspace Access Privileges” on page 75

example, do you want to allocate them to accommodate projects, groups, individual clients, streaming bit rates, media types, media distributors, or a combination of these? Once you create a plan to allocate Workspaces, you’ll need to determine how much storage each Workspace requires and allocate space accordingly. This might be a function of project size or the number of clients, or it might be a function of media duration or media resolution. When sizing Workspaces in a multiple Workspace configuration, you should consider reserving some space rather than assigning all of it immediately. Once space is allocated, it tends to be filled quickly and you might need space later to accommodate a new project or client or to extend or protect an existing Workspace. In these situations, it is easier to use space held in reserve than to take it away from an existing Workspace. When allocating and sizing Workspaces, you should also consider whether access restrictions are required. Workspaces List The Workspaces list displays all Workspaces, the Storage Groups on which they reside, and details about each Workspace. The following table describes the information in the Workspaces list. Heading Description Name Lists the names of all Workspaces in the selected Storage Groups Capacity Lists the total storage capacity of each Workspace in gigabytes (GB) Resize slider Displays a graphical representation of the used and available space for each Workspace (for information on using the Workspace Size graph, see “Using the Workspace Size Graph” on page 66)

66 n You can sort the information in the Workspaces list by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 28. Using the Workspace Size Graph The Workspaces Size graph provides a quick way to view how much storage capacity is currently allocated to each Workspace and how much of that storage space currently has data written on it. The graph represents the following: • Workspace size—total drive space in the Storage Group allocated to each Workspace • Used space—used drive space in the Workspace • Unused space—unused drive space in the Workspace • Maximum Workspace size—total of Workspace size + drive space in the Storage Group still available for allocation to each Workspace Maximum Lists the maximum amount of storage space in gigabytes (GB) available for the Workspace on the network Protection Mode Displays the type of protection applied. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “HW RAID.” Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in each Workspace Reserved Displays the amount of storage space in gigabytes (GB) that has been reserved by a client application Unused Lists the amount of storage space in gigabytes (GB) that currently has no data written on it in each Workspace Status Displays the status of any current redistribution: • In Progress • Stalled • Pending Config Changes Displays the number of changes to a Storage Group that involve moving data — for example, the number of times a Storage Element has been added or removed Storage Group For each Workspace, lists the Storage Group on which it is located Files Lists the total number of files stored on the network for each Workspace Heading Description (Continued)

t Click the Decrease Size button to reduce the size of the graph. t Click the Increase Size button to expand the size of the graph. Viewing Workspace Details The Details panel and the User Access panels display all information for the currently selected Workspace. To view detailed information about a Workspace: t In the Workspaces list, select a Workspace. The Workspaces tool displays all the information for the selected Workspace. If the Details panel is not visible, click the Details button. To close the Details panel: t Click the Details button. The following table summarizes the information available in the Details panel. e w q r t 1 Decrease/Increase buttons—Increases or decreases the scale of the graph 2 Resize handle—Click and drag to increase or decrease the Workspace size; see “Resizing Workspaces” on page 72 3 Used Space 4 Unused space 5 Maximum Workspace size—total of Workspace size + drive space in the Storage Group still available for allocation to each Workspace Heading Description Name Displays the name of the currently selected Workspace

68 The User Access panel lists all users and user groups and their access privileges. (For information on access privileges, see “Managing Workspace Access Privileges” on page 75.) The following table summarizes the information available in the User Access panel. Protection Mode Displays the type of protection applied. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.” Storage Group Lists the Storage Group on which the selected Workspace was created Capacity Displays the storage capacity in gigabytes (GB) of the selected Workspace; the maximum limit for Workspace size is listed next to the Size text box Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Workspace Reserved Displays the amount of storage space in gigabytes (GB) that has been reserved by a client application Unused Displays the amount of storage space in gigabytes (GB) that currently has no data written on it and is available to the selected Workspace Files Displays the number of files used by the selected Workspace Directories Displays the number of directories used by the selected Workspace Config Changes Displays the number of changes to a Storage Group that involve moving data — for example, the number of times an Storage Element has been added or removed Status Displays the status of any current redistribution: • In Progress • Stalled • Pending Warning Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which a warning event is written to the Event Log Error Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which an error event is written to the Event Log Chunk Size The smallest unit of data that can be written to the disk(s) Heading Description (Continued)

more information on sorting items in columns, see “Sorting Information” on page 28. Adding New Workspaces Workspaces are locations to store and segregate data. You can allow users to access some or all of the Workspaces, and you can assign permissions for how each user can access the data in a Workspace. n If you have created Storage Groups but you have not created any Workspaces, the Create Workspace dialog box opens by default when you select the Workspaces list. To add a new Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. Click the New button. The Create Workspace dialog box opens. 3. In the Name text box, type a name for the Workspace. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. If there is already a Workspace with the name entered in the Name text box, an error message tells you to type a new name. Heading Description Name Lists the names of the users and user groups on the network Type Displays the client category (user or user group) for each client in the Name list Access Lists the access privileges for each client in the Name list Effective Lists the effective access privileges for each client in the Name list Reason Lists the reason for any difference between the access privileges assigned to a user and the effective access assigned to a user as a member of a user group

70 4. Click the Storage Group menu, and select the Storage Group in which you want to create the Workspace. The Storage Group name appears in the Storage Group text box. 5. Type a size for the Workspace in the Capacity text box. The default size (200 GB) is listed in the Capacity text box, and the maximum size is listed next to the Capacity text box. n The minimum Workspace size is 1 GB. If all storage in the Storage Group is allocated to existing Workspaces, you can make an existing Workspace smaller. For information on resizing Workspaces, see “Resizing Workspaces” on page 72. For more information on allocating Workspaces, see “Allocating Workspaces” on page 65. 6. (Option) In the Warning Event Trigger text box, do one of the following: t To set a Warning event trigger based on percentage of used storage, type in a percentage value and select ‘%’. t To set a Warning event trigger based on gigabytes (GB) of unused storage, type in a gigabyte value and select ‘GB’. n For more information about setting Event triggers, see “Setting Event Triggers” on page 73. 7. (Option) In the Error Event Trigger text box, do one of the following: t To set an Error event trigger based on percentage of used storage, type in a percentage value and select ‘%’. t To set an Error event trigger based on gigabytes (GB) of unused storage, type in a gigabyte value and select ‘GB’. 8. In the User Access panel, set the User and User Group access privileges. 9. Click Apply to create a new Workspace containing the selected Storage Group and users. The new Workspace appears in the Workspace dialog box, and the Create Workspace dialog box refreshes to allow you to create a new Workspace. 10. (Option) Repeat steps 3 through 10 to create new Workspaces. 11. Click Close to close the Create Workspace dialog box to return to the Workspaces tool. The new Workspace appears in the Workspaces list.

they were created. n The contents of the original Workspace are not duplicated. To duplicate a Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. In the Workspace list, select the Workspace you want to duplicate. 3. Click the Duplicate button. The Duplicate Workspace dialog box opens. 4. (Option) Modify any of the attributes of the new Workspace. For information on modifying Workspaces, see the following topics: - “Resizing Workspaces” on page 72 - “Renaming Workspaces” on page 71 - “Managing Workspace Access Privileges” on page 75 5. Click Apply to create a new Workspace containing the attributes of the selected Workspace. The duplicate Workspace appears in the Workspace list, and the Duplicate Workspace list refreshes to allow you to duplicate a new Workspace. The new Workspace has a default name — Workspace n, where n is an integer that is incremented each time you click Apply to create another duplicate Workspace. If there is no room for a Workspace of the same size as the original, the Capacity column displays a red line and the Apply button remains inactive. 6. Click Close to close the Duplicate Workspace dialog box and to return to the Workspaces tool. Renaming Workspaces You can rename a Workspace at any time, even when it is being used by client workstations and mapped to a local drive or by letterless mapping (to a Universal Naming Convention path) on the client system. The only effect on users is that the Workspace name will be different the next time they need to access it.

72 To rename a Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. In the Workspaces list, click the Workspace name you want to change. 3. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 4. Type a new name in the Name text box. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the Workspace information. 6. Click Apply. Resizing Workspaces There are occasions when you must change the size of Workspaces. For example, you might need to make a Workspace larger to create room for a capture procedure planned for later in the day or for some new media files. Alternatively, you might need to make a Workspace smaller to create space for other Workspaces or to reserve storage for another day. To adjust the size of a Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. In the Workspaces list, select a Workspace.

t Click the handle of the Workspaces Size graph, and drag it to resize the graphical display. The Workspace size listed in the Capacity text box updates as you drag the handle. t Click the Details button, and type a new value for the Workspace size in the Capacity text box in the Workspace Details panel. 4. Click Apply. n You cannot increase Workspace size above the storage space listed as the maximum size. Setting Event Triggers You can set event triggers that will write events to the Event log when Workspace capacity (in gigabytes) is less than the specified value, or when used Workspace capacity exceeds the specified percentage. You can create triggers for both Warning and Error events. If you have email notifications enabled, you can select the ISIS General Error and Warning subcodes to receive email notifications when Workspace capacity events are written to the Windows Event Log. For more information on email notifications, see “Configuring the Notification Service” on page 36. To set an event trigger: 1. In the Workspaces list, select the Workspace for which you want to set a trigger. 2. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 3. (Option) Select one of the following from the Warning Event Trigger “used” list: 4. Type a value in the text field for the used or unused capacity at which you want a warning event to be written to the Event Log. Option Description Unused GB < Trigger a warning when unused capacity falls below the specified value, in gigabytes Used % > Trigger a warning when used capacity exceeds the specified percentage value

74 5. (Option) Select one of the following from the Error Event Trigger “used” list: 6. Type a value in the text field for the used or unused capacity at which you want an error event to be written to the Event Log. 7. Click Apply to commit your changes. 8. Click Close to close the Details window. Deleting Workspaces You can delete Workspaces that are not currently accessed by any clients. You can also delete Workspaces whether or not they have media files stored on them. You can delete multiple Workspaces at one time. If you need to delete a Workspace, make sure that its media is no longer needed, is moved, or is backed up. You then can safely delete the Workspace. If you delete a Workspace that has been mapped to a local drive by a client, the client cannot access that Workspace. Clients should unmap the deleted Workspace by using the Avid ISIS Client Manager. For information on using the Client Manager, see the Avid ISIS 5000 Client Guide or the Client Manager Help. c When a Workspace is deleted, a redistribution is initiated. If you start the delete during high client usage, it might cause a negative performance impact on your clients. This can include dropped frames, underruns, and failed captures. Delete Workspaces during periods of light client activity. Once a redistribution is started, you can suspend the redistribution if needed and restart it at a more appropriate time. To delete a Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. In the Workspaces list, select the Workspace you want to delete. Option Description Unused GB < Trigger an error when unused capacity falls below the specified value, in gigabytes Used % > Trigger an error when used capacity exceeds the specified percentage value

75 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the Workspace. 4. Click Yes. The Workspace is deleted. Managing Workspace Access Privileges You can set privileges for user and user group access to Workspaces in the Workspaces tool. There are three levels of access available to clients of the network. The following table describes the kinds of access privileges available to users and user groups. By default, new client accounts do not have access privileges until an administrator assigns them (see “Adding Users” on page 90). You can customize access for each client to every Workspace, if necessary. For example, you might need to increase the access privileges for a user who does not have write access to the appropriate Workspace, or for a Workspace that does not provide the appropriate access to one or more users. To do so, you can either modify an individual client’s access privileges in the Users dialog box (see “Modifying Users” on page 92), or you can use the Workspace dialog box (see “Setting Workspace Access Privileges” on page 76). It is also possible to assign users access privileges different from those originally assigned to the group. If a user group is given a more permissive level of access than some members of the group, the group members then can have an effective access different from their assigned access. This can be useful for projects that require users with a variety of permissions to be able to write to certain Workspaces. You can also have users who have more permissive access than a user group in which they are members. Using the Workspaces tool, the administrator can assign the necessary privileges. Access Level Description Read/Write Workspace can be read and written to. Read Workspace can be read but not written to. None Workspace cannot be read, written to, or mounted.

76 Consider the following for access privileges: • As access privileges are increased, the newly accessible Workspaces are immediately available. • If a client has Read privileges to a Workspace and is granted Read/Write privileges, the new privileges apply immediately, without modifying the Workspace. • If a client is already at the Workspace selection stage when the access privileges are removed, then newly inaccessible Workspaces remain in the display. However, attempting to actually access the Workspaces will be unsuccessful. • If a client has Read/Write privileges to a Workspace and access privileges are reduced to read, the new privileges apply immediately, without modifying the Workspace. If a file is open for writing, the client retains write privilege to that file until it is closed. • If a client has privileges to a Workspace and those privileges are reduced to None, then the Workspace is unavailable the next time that Workspace is accessed. Setting Workspace Access Privileges You can set access privileges for users and user groups when the client accounts are first created (see “Adding Users” on page 90 and “Adding User Groups” on page 83). You can also change access in the Users dialog box (see “Modifying Users” on page 92). The Workspaces tool, however, allows you to set, modify, and monitor access privileges to Workspaces without having to modify individual client accounts. To set user or user group access to a Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. In the Workspaces list, select a Workspace. 3. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 4. In the User Access panel, select a user or a user group. Ctrl+click (Windows) or Cmd+click (Macintosh) to select multiple users and user groups. You can select all users and user groups by using the Select All button.

t Click the Read/Write button to set both read and write Workspace access for the client. t Click the Read button to set read-only Workspace access for the client. t Click the None button to remove Workspace access privileges for the client. 6. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the user access information. 7. Click Apply. Redistributing Data Redistribution is an operation that ensures all files on a Workspace are balanced evenly across the Storage Elements in the Storage Group to provide optimal file system performance. Data chunks are distributed across multiple Storage Elements to ensure redundancy and protect against data loss. In the Avid ISIS, the redistribution of data is initiated when you add unassigned Storage Elements to a Storage Group to increase its storage capacity of that Storage Group. For information on adding Storage Elements to a Storage Group, see “Adding Storage Elements to Storage Groups” on page 61. When you add one or more Storage Elements from a Storage Group, the system performs an redistribution on the affected Workspaces. c When a Workspace is deleted, a redistribution is automatically initiated. Clients working with data on the ISIS 5000 might experience performance degradation until the redistribution finishes. Once a redistribution is started, you can suspend the redistribution if needed and restart it at a more appropriate time. Redistribution Guidelines When redistributing files in a Storage Group, the redistribution applies to all Workspaces in that Storage Group. Redistributions can be performed when the Workspaces in the Storage Group are under load: • A load condition occurs when the Workspace has active clients (clients reading and writing to the Workspace). • A no load condition occurs when a Workspace has inactive clients (clients that have the Workspace mounted but are not performing reads or writes). c If you power off any of the Engines before redistribution is complete, data loss can occur.

78 Using Advanced Redistribution Commands Under some conditions, you might have to suspend or resume an in-progress redistribution. You can do this with the Advanced Commands options available on the toolbar in the Workspaces tool. You can also use the Advanced Commands to verify a redistribution. Verification checks that all bad blocks on the appropriate Storage Element have been deleted and that the redistribution has completed successfully. You should use the Verify Redistribution command whenever Storage Elements are rebooted following a redistribution—for example, after you upgrade your system. In this case, Storage Elements might report a “Repairing Mirrors” status on reboot; verifying the redistribution replays the redistribution operation using the current configuration and restores the status to normal. Redistributions are performed on 20 Workspaces at a time. If your Storage Group exceeds 20 Workspaces, the Workspace Status shows “Redistribution In Process” for the first 20 Workspaces and the remainder of Workspaces in that Storage Group display the Status “Redistribution Pending.” As Workspaces finish with the redistribution, the “Redistribution Pending” Workspaces start to redistribute until all the Workspaces in that Storage Group have finished the redistribution. n If you suspend the redistribution on a Storage Group that has more than 20 Workspaces you need to suspend all the workspaces. Only workspaces that are in the status “Redistribution in Progress” can be suspended. Once they are suspended then the next 20 workspaces will move to the “Redistribution in Progress” state. You must repeat the suspend command until all the Workspace in the Storage Group are suspended. To suspend a redistribution: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. Select the Workspace whose files are currently being redistributed. 3. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 4. Select Suspend Redistribution.

c When you manually suspend a redistribution, you must also manually resume it. Suspending redistributions should be considered temporary — Workspaces should not be left in the suspended state for extended periods of time. A confirmation window opens. 6. Click Confirm. The Redistribution operation is suspended. To resume a redistribution: 1. Select the Workspace whose redistribution status is Stalled. 2. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 3. Select Resume Redistribution. 4. Click Send. A confirmation window opens. 5. Click Confirm. The Redistribution operation is resumed. To verify a redistribution: 1. Select the Workspace where the redistribution has completed. 2. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 3. Select Verify Redistribution. 4. Click Send. A confirmation window opens. 5. Click Confirm. The Redistribution operation is verified.

• Managing User Groups • Managing Users • Managing LDAP Accounts • Managing Devices Client accounts limit access to the file system. This section describes how to assign client accounts with associated passwords and access privileges for users, groups, and devices. You must create a client account for any client that needs to access the Avid ISIS 5000 shared storage network: users, groups, and devices. When you create client accounts, you set basic client information, such as user names and passwords. Each user and user group account has an associated privilege level that determines what access the user logging in to that account has when working with files stored in the network. The ISIS Management Console allows the administrator to create client accounts for each client connected to the system, and it maintains a record of all attached clients. The client accounts are listed in dialog boxes for each client type: users, groups, and devices. The Avid ISIS 5000 system supports a maximum of 90 connected clients. The system also supports a maximum of 5,000 user accounts (including the default Administrator and Guest user accounts). In addition, the system supports 1,000 groups. A single user can be in a maximum of 15 groups. n Some clients might not be able to connect to the shared storage network if the combined bandwidth requirement of connected components equals the system limit for bandwidth use. For information on monitoring bandwidth use, see “Monitoring Client Bandwidth” on page 109. Managing User Groups This section contains the following topics: • Viewing User Group Details • Adding User Groups • Modifying User Groups • Deleting User Groups

82 Client accounts also allow groups of users to access media stored on your network. These accounts allow users to mount or map Workspaces on their Avid workstations. t r e w q y 1 Action button toolbar—Perform actions on selected user groups 2 Details panel—Detailed information on the selected user group; see “Viewing User Group Details” on page 83 3 User groups list—Lists all user groups and related information 4 User membership panel—Displays information about the membership for the selected user group; see “Adding User Groups” on page 83 and “Modifying User Groups” on page 84 5 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on page 29 6 Workspace access panel—Displays information about the Workspace access for the selected user group; see “Adding User Groups” on page 83 and “Modifying User Groups” on page 84

83 Viewing User Group Details The Details panel displays all information for the currently selected user group. To view detailed information about a User group: t In the Group list, click to select a user group. The Groups tool displays all the information for the selected user group. If the Details panel is not visible, click the Details button. To hide the User Membership or Workspace Access panel: t Click the arrow next to the Details title bar or the User Access title bar. To close the Details panel: t Click Close. The following table summarizes the information available in the Details panel. Adding User Groups To add a group account: 1. From the Management Console home page, do one of the following: t Click the Groups icon, located in the System section. Panel Heading Description Group Details Name Lists the user group name User Membership Name Lists the names of all users Type Lists the user’s membership status for each user group (Member or Non-Member) Membership Count Lists the number of groups in which each user holds membership (users can belong to no more than 15 user groups) Workspace Access Name Lists the names of available Workspaces Access Lists the access privileges for the selected user group

84 t Click System > Groups in the pop-up navigation menu. The Groups tool opens. 2. Click the New button. The Create Group dialog box opens. 3. Type a user group name in the Name text box. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. 4. (Option) In the User Membership list, select a user and click the Member button to make the user a member in the user group. Users can belong to no more than 16 user groups. By default, new users are listed as “Non-Member” in the Type category for each user group. As a result, the Non-Member button is inactive until membership is set. 5. (Option) In the Workspace Access list, select a Workspace or click the Select All button to select all Workspaces, and do one of the following: t Click the Read button to set read-only Workspace access for the user group. t Click the Read/Write button to set both read and write Workspace access for the user group. By default, access privileges for new user groups are listed as “None” in the Access category for each Workspace. As a result, the None button is inactive until access is set. (For information on permissions for Workspace access in the network, see “Setting Workspace Access Privileges” on page 76.) 6. Click Apply. 7. (Option) Repeat steps 3 through 6 to create new user groups. 8. Click Close to close the Create Group dialog box and to return to the Groups dialog box. The new user group appears in the Groups list. Modifying User Groups You can rename a user group account, change user membership, and modify Workspace access. You can modify a client account at any time, even when it is being actively used in your work environment.

85 To modify a user group account: 1. From the Groups list, do one of the following: t Select the user group account you want to modify, and click the Details button. t Double-click the user group name. The Details panel displays information about the selected user group account. 2. Modify the user group name as required. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. 3. Modify user membership for the user group as required: t Click the Member button to make the user a member in the user group. t Click the Non-Member button to remove the user from the user group. 4. Modify Workspace access for the user group as required: t Click the None button to remove Workspace access privileges for the user group. t Click the Read button to set read-only Workspace access for the user group. t Click the Read/Write button to set both read and write Workspace access for the user group. For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 75 and “Setting Workspace Access Privileges” on page 76. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the client information. 6. Click Apply. Deleting User Groups You can use the ISIS Management Console to delete any user group account. To delete a user group account: 1. Ensure that the user group account to be deleted is not currently active. 2. From the Groups list, select the user group account you want to delete.

86 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the user group. 4. Click OK. Managing Users This section contains the following topics: • User List • Viewing User Details • Adding Users • Duplicating Users • Modifying Users • Deleting Users • Disabling Users The Users tool of the ISIS Management Console allows you to perform the following actions: • Create, modify, and delete user accounts • Assign users to specific groups • Manage access privileges for all users The Users tool contains two sections. On the left side of the dialog box, the Users list displays all the current user accounts. On the right side of the dialog box, the Details panel displays information about selected users, including user group membership and Workspace access. n The Details panel is visible only after you select a client in the Users list.

2 Details panel—Detailed information on the selected users; see “Viewing User Details” on page 88 3 User list—Lists all users and related information; see “User List” on page 88 4 Group membership—Displays information about the group membership for the selected user; see “Adding Users” on page 90 and “Modifying Users” on page 92 5 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on page 29 6 Workspace access—Displays information about the Workspace access for the selected user; see “Adding Users” on page 90 and “Modifying Users” on page 92

88 User List The following table summarizes the information available in the Users list. n You can sort the information in the Users tool by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 28. Viewing User Details The Details panel displays all information for the currently selected user. To view information about a user: t In the User list, click to select a user. The Users tool displays all the information for the selected user. If the Details panel is not visible, click the Details button. To hide the User Details panel: t Click the arrow next to the Details title bar. To close the User Details panel: t Click Close. The following table summarizes the information available in the Details panel. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid NewsCutter® Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load. Panel Heading Description Details Name Lists the user name Password Allows modification of the password used to log in to the system

Bandwidth Allows modification of maximum bandwidth requirements Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS 5000 system is under load. User Flag can resize Enables or disables user privilege for resizing Workspaces can modify protection Enables or disables user privilege for changing protection status of Workspaces remote user Enables or disables user LDAP authentication and group privileges disable user Disables the user Group Membership Name Lists the names of available groups Type Lists the user’s membership status for each group (Member or Non-Member) Workspace Access Name Lists the names of available Workspaces Access Lists the access privileges for the selected user Effective Lists the effective access privileges for the selected user Reason Lists the reason for any difference between the access privileges and the effective access assigned the selected user Panel Heading Description (Continued)

90 Adding Users A user is anyone who accesses files stored on the network. User accounts include administrative privilege levels, group membership types, and Workspace access. There can be more user accounts than connected clients, with a maximum of 5,000 user accounts (including the default Administrator and Guest accounts). n Users must have access to at least one Workspace before they can use the shared storage network. To create a user account: 1. From the Management Console home page, do one of the following: t Click the Users icon, located in the System section. t Click System > Users in the pop-up navigation menu. The Users tool opens. 2. Click the New button. The Create User dialog box opens. 3. Set the user options. The following table summarizes these options. Option Type Description Name text If there is already a user with the name entered in the Name text box, an error message tells you to type a new name n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. Password text User password (maximum of 15 characters) Verify text Re-type the user password to verify Bandwidth (MB/sec) text (numeric) Sets a bandwidth limit for the client. The default value of zero denotes unlimited bandwidth can resize check box Enables or disables user privilege for resizing Workspaces can modify protection check box Enables or disables user privileges for changing protection status of Workspaces. remote user check box Enables or disables user LDAP authentication and group privileges disable user check box Disables the user

make the user a member in the group. Users can belong to no more than three groups. By default, new users are listed as “Non-Member” in the Type category for each group. As a result, the Non-Member button is inactive until membership is set. The Group Membership list updates to show the user as a member of the group. 5. (Option) In the Workspace Access list, select one or more Workspaces and do one of the following: t Click the Read button to set read-only Workspace access for the user. By default, access privileges for new users are listed as “None” in the Access category for each Workspace. As a result, the None button is inactive until access is set. (For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 75.) t Click the Read/Write button to set both read and write Workspace access for the user. The Workspace Access list updates to show the user access privileges for the selected Workspace. 6. Click Apply. 7. (Option) Repeat steps 3 through 6 to create new users. 8. Click Close to close the Create User dialog box and to return to the Users tool. The new user appears in the Users list. Duplicating Users When you duplicate user accounts, they inherit the bandwidth allocation and access privileges of the accounts from which they were created. To duplicate a user account: 1. In the Users list, select the user account you want to duplicate. 2. Click the Duplicate button. The Duplicate User dialog box opens. 3. (Option) Modify any of the attributes of the new user. For information on modifying user accounts, see “Modifying Users” on page 92. 4. Click Apply to create a new user containing the attributes of the selected user. The duplicate user appears in the Users tool, and the Duplicate User dialog box refreshes to allow you to duplicate a new user. The new user account has a default name — user n, where n is an integer that is incremented each time you click Apply to create another duplicate user account. 5. Click Close to close the Duplicate User dialog box and to return to the Users tool.

92 Modifying Users You can rename a User account, change the password, change the allocated bandwidth, edit privileges, and change user membership in groups with the client dialog boxes. For example, you can change user passwords to accommodate a new user, reestablish access for an existing user who has forgotten the password, or disable access to an account. You can modify a User account at any time, even when it is being actively used in your work environment. To modify a User account: 1. From the User list, do one of the following: t Select the User account you want to modify, and click the Details button. t Double-click the client name. The Details panel displays information about the selected User account. 2. Modify the user options as required. The following table summarizes these options. Option Type Description Name text If there is already a user with the name entered in the Name text box, an error message tells you to type a new name n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. Password text User password (maximum of 15 characters) Verify text Re-type the user password to verify Bandwidth (MB/sec) text (numeric) Sets a bandwidth limit for the client. The default value of zero denotes unlimited bandwidth can resize check box Enables or disables user privilege for resizing Workspaces can modify protection check box Enables or disables user privileges for changing protection status of Workspaces remote user check box Enables or disables user LDAP authentication and group privileges disable user check box Disables the user

t Click the Member button to make the user a member in the user group. t Click the Non-Member button to remove the user from the user group. 4. Modify Workspace access for the user as required: t Click the None button to remove Workspace access privileges for the client. t Click the Read button to set read-only Workspace access for the client. t Click the Read/Write button to set both read and write Workspace access for the client. For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 75 and “Setting Workspace Access Privileges” on page 76. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the client information. 6. Click Apply. Deleting Users You can use the ISIS Management Console to delete any User account. If you want to remove the client from the shared storage network but still maintain the client account, see “Disabling Users” on page 93. c If you delete the client account, its connection to the System Director is broken immediately and any mounted Workspaces are unmounted as soon as they are accessed. To delete a User account: 1. Ensure that the client account to be deleted is not currently active. 2. From the Users list, select the User account you want to delete. 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the client. 4. Click OK. Disabling Users You can remove Users temporarily from the Avid ISIS 5000 shared storage network by using the Disable User option. Disabling User accounts do not delete them from the list of Users in the Users tool. This preserves the client accounts and allows you to return the clients to the system by enabling the User account at a later time.

94 To remove a user by disabling the user account: 1. Ensure that the client account to be removed is not currently active. 2. From the Users list, select the client account you want to disable. 3. Do one of the following: t Click the Details button. t Double-click the client name. The Details panel displays information about the selected client. 4. Select the “disable user” check box. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the client information. 6. Click Apply. 7. Click Close to close the Details window. Managing LDAP Accounts This section contains the following topics: • Opening LDAP Sync Tool • Using LDAP Sync Tool LDAP (Lightweight Directory Access Protocol) is an Internet protocol that some applications use to look up information — such as account information, user names, and groups — from a server. The LDAP Sync tool allows ISIS administrators to synchronize ISIS user accounts with existing LDAP user accounts and to create and/or modify a large number of users and groups within the Avid ISIS 5000 system. The LDAP Sync tool provides you with the following functionality: • Display user accounts available within a given LDAP service but not in the ISIS system, and vice versa • Add new groups and users to the ISIS system • Grant user memberships to groups • Remove user membership from a group in ISIS if user no longer belongs to that group on the LDAP server • Users synchronized by the LDAP Sync tool will automatically be added as “Remote” users for authentication to the LDAP server

95 You can use the LDAP Sync tool to search for groups and their users on an LDAP server, synchronize users and groups accounts by adding or removing users and/or groups from ISIS, generate a report of the account actions, and view a history of the synchronization activity. You must first configure a connection by entering the LDAP server’s fully qualified name, port, and user distinguished name and password for authentication. n Users imported by the LDAP Sync Tool cannot log into Avid ISIS 5000 server until it is configured for external authentication. For more information about configuring external authentication, see “Configuring External Authorization” on page 35. n At this time, Avid ISIS 5000 currently only supports Microsoft Active Directory. ISIS might not be compatible with other LDAP implementations. Opening LDAP Sync Tool You can use the LDAP Sync tool to configure LDAP connections. If you have not previously configured a connection, you must enter the connection name and other information specific to the particular LDAP server. n All connection information is stored locally for the connecting user’s account. If you try to connect from a different workstation and/or as another user, you have to re-enter the ISIS and LDAP login information. To open LDAP Sync tool: 1. From the Management Console home page, do one of the following: t Click the LDAP Sync Tool icon in the Tools section. t Click Tools > LDAP Sync Tool in the pop-up navigation menu. n The LDAP Sync tool is a Java WebStart application that will open its own application window. Management Console will remain open. The Connect to LDAP Server dialog box opens.

96 2. Type the following information in the appropriate text boxes: c Contact your IT administrator to obtain your LDAP login information. Three failed connection attempts might result in your LDAP user account being disabled. 3. Click Connect. - If this is the first time using this tool, the LDAP Group Selection window opens. For more information about using the LDAP Group Selection window, see “Synchronizing LDAP and ISIS Accounts” on page 98. - If the tool has been used before on this workstation, the main window opens. Field Value LDAP Host Fully qualified name of the LDAP server to which you are connecting Port Port number used by the LDAP server to which you are connecting (default is 389, the default LDAP port) Protocol Version LDAP version used on the server to which you are connecting (default is “auto”) Base DN Indicates where in the LDAP directory tree searches should begin User DN Connecting user’s LDAP DN (Distinguished Name) information Password Connecting user’s LDAP password.

97 Using LDAP Sync Tool The Account Synchronizer is the main window of the Avid ISIS 5000 LDAP Sync Tool. You use the Account Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing users from the ISIS users list, generate a report of the account actions, and view a history of the accounts. You can also modify the display of the Account Synchronizer to filter out unneeded account information. n All LDAP reconciliation session data, such as reports and history, are stored in the local user’s account. If you log into another workstation and/or as a different user, this information will not be available. When you first connect to the Avid ISIS 5000 and LDAP servers, the Account Synchronizer checks the users in the selected LDAP groups against the Avid ISIS 5000 database and builds a set of actions to reconcile the two. The main window displays the complete set of groups, using buttons with colors and icons to indicate the reconciliation status of each group. You can click on these buttons to view detailed information about actions to be performed on users in each group. Icon Meaning The group is in the LDAP database, but not ISIS. The default action is to add the group and all users to ISIS. The group is in both LDAP and ISIS, but the users are different between the two: • If the user is in LDAP but not ISIS, the user will be added to ISIS. • If the user is in ISIS, but not in LDAP, the user will be removed from the group in ISIS. n The user will no longer share privileges with the group. The user will still be able to access ISIS, and membership in other local or LDAP groups is unaffected. The group is in both LDAP and ISIS, and all users are reconciled. No action is taken by default. The user and/or group is in ISIS, but not LDAP. c By default, all users and groups in this entry will be permanently deleted. If you do not want to remove these users from the ISIS database you must manually override the default action before performing a Reconcile action. The user is an ISIS only group. c By default, all users and groups in this entry will be permanently deleted. If you do not want to remove these users from the ISIS database you must manually override the default action before performing a Reconcile action.

98 Modifying the Account Synchronizer Display You can sort the columns in the display alphabetically, and add/remove one or more LDAP groups from the Account Synchronizer display. To sort columns: t Click a column heading to sort the contents of the column alphabetically. Click the heading again to reverse the sort. To resize columns: t Click and drag the divider between column headings. Synchronizing LDAP and ISIS Accounts The process of synchronizing the LDAP/Active Directory and ISIS user lists consists of the following steps: • Selecting LDAP groups • Specifying user-specific synchronization actions • Performing the synchronization process n The synchronization process is read-only with regard to the LDAP/Active Directory user list. The Avid ISIS 5000 LDAP Sync Tool will never alter the LDAP/Active Directory user list. To add groups to the Account Synchronizer display: 1. Click the Select Groups button. The LDAP Group Selection window opens. 2. Click Connect. If this is the first time using this tool, the LDAP Group Filter window opens.

99 n On subsequent LDAP Sync tool sessions, the main window will open after login and display the selected groups from the last session. 3. Select the groups to be synchronized. 4. Click the “Add Selected” button. The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays the selected groups in the main window. 5. (Option) To print a report of the account list and selections, click the Print button. To remove groups from the Account Synchronizer display: 1. Select one or more rows and click the Clear Selected button to remove the row from the Group list. Ctrl+click (Windows) or Cmd+click (Macintosh) or Shift+click to select multiple rows. 2. Click the Clear View button to remove all rows from the Group list. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A.

100 To modify the default reconciliation actions for individual users: 1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status Column is a button). The Descriptive name window opens and displays the user names of all members of the group, as well as actions to be taken. 2. You can do the following: t To show all users, including those which are already reconciled, click the “Show All” check box. n The “Show All” check box is disabled if all or no users in the group are already reconciled (all users are shown by default). t To override the default action, click the check box in the “Reconciliation Action” column to deselect it. 3. (Option) To print a report of the user list and selections, click the Print button. 4. Click Close to close the user selection window and return to the main window. To synchronize LDAP/Active Directory and ISIS user databases: t Click the Reconcile button. The LDAP Sync Tool performs the reconciliation actions, then displays the updated groups status in the main window.