Alcatel-Lucent OmniTouch 8012 Operation & User’s Manual

2 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 Table of Contents Getting to Know your Telephone .......................................................................................................................................................... 3 Phone Description ............................................................................................................................................................................. 3 Using your Telephone ............................................................................................................................................................................ 4 Making a Call...................................................................................................................................................................................... 4 Receiving a Call .................................................................................................................................................................................. 5 Call Log ............................................................................................................................................................................................... 6 During a Conversation....................................................................................................................................................................... 7 Keep in Touch ....................................................................................................................................................................................... 10 Set up your Phone ................................................................................................................................................................................ 12 Programming your Personal Directory .......................................................................................................................................... 12 This document is intended for the addresses(s) or entity named above and contains information that may be commercially sensitive and confidential. Any dissemination, distribution or copying of this document is strictly prohibited without first obtaining written consent from BTAS Pty Ltd (ABN 93 050 331 925).

3 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 Getting to Know your Telephone Phone Description ALPHA-NUMERICAL KEYPAD. Start call key. E End Call Key U Up Down navigation key to navigate within menus, select menu, confirm a choice. C key to erase a character when entering a number or string of characters.This key is also used to navigate back one menu level Return to idle screen Quick access to the phone’s main features Mute key: Press the Mute key during a conversation to prevent your contacts from hearing you. To adjust the loudspeaker or handset volume up or down Hands-free/Loudspeaker Key: To make or answer a call without lifting the receiver Access the voice mail feature or the list of missed calls A wideband speaker for optimized sound LED : Arrival of a new call (Flashing ).

4 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 Stable foot. One 3.5 mm headset connector (8012 only). Various connections to allow phone extensions > One 10/100 Ethernet connection to connect to enterprise LAN network (8002 set). > Two 10/100/1,000 Ethernet connection to connect to enterprise networks and a PC (8012 set). > 1 mini-USB connector for a specific AC/DC power supply. To be used only if your phone requires an external power supply. Please refer to your installer. > 1 RJ9 connector for a corded handset. Using your Telephone Making a Call CALL BY DIALLING YOUR CORRESPONDENT'S INTERNAL NUMBER OR Dial directly number Take the handset off the hook OR Start call key OR Hands-free key Dial the number MAKE A CALL USING THE PERSONAL PHONE BOOK (DIRECTORY ) Directory (In idle state) OR From directory (If you have taken the line ) Select your correspondent from the list If you have taken the line (with the handset or the hands free), the selected correspondent is automatically called.

5 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 Call Take the handset off the hook CALL BY NAME Access the dial by name feature OR Communications Select the dial by name feature Enter the name of your correspondent Select the correspondent Start the Call REDIAL LAST NUMBER To Redial the last outgoing call. Start call key Call back the last dialled number TO REDIAL FROM MEDIA LIST Long press on the start call key Select the number to redial from the last dialed numbers Receiving a Call STOP THE RINGER Once OR Silent

6 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 REJECT THE CALL DISPLAYED Twice OR Reject the call ANSWER THE CALL Lift the receiver OR Start Call Key OR Hands-free Key OR Take Call INTERPHONY When activating the interphony mode, all incoming calls are automatically answered by the phone in idle state Press the interphony (mute) key When the light associated with the key is lit (blue), the feature is activated Call Log If you are away from your desk, you can consult the call log when you come back. You can consult incoming calls, missed calls and outgoing calls Call Log Incoming Calls Outgoing Calls Missed Calls Once you have selected an entry, you can: Call the correspondent Save the entry in the local directory Delete the entry Delete all entries from the call log You can have up to 25 entries for each type of call (incoming, outgoing or missed calls).

7 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 During a Conversation MUTE, SO THAT YOUR CORRESPONDENT CANNOT HEAR YOU Press the mute key during a conversation to prevent your contacts from hearing you. Disable Microphone The button is lit steady Press the mute key again Resume the conversation The key is no longer lit MAKING A SECOND CALL DURING A CONVERSATION New Call Number of second correspondent OR From directory Select your correspondent from the list OR Dial by last name Select your correspondent from the list TO CANCEL YOUR SECOND CALL AND RECOVER THE FIRST Display the second correspondent Enquiry off OR Hang-up THE SECOND CALL IS ENDED Display the first correspondent Retrieve Call

8 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 You are in conversation with your first correspondent again. ANSWERING A SECOND CALL DURING A CONVERSATION You are in conversation and a correspondent is trying to contact you: For a duration of 3 seconds the name of the second correspondent appears on the phone display Start call key After the 3-second duration, the name of the correspondent doesn't appear anymore on the phone display Display the second correspondent Take call The first call is on hold TO RETURN TO YOUR FIRST CALLER AND END THE CONVERSATION IN PROGRESS You are in conversation with the second correspondent and the first one is on hold. You are in conversation with the second correspondent and the first is on hold Display the second correspondent Enquiry off OR Hang-up The second call is ended. Display the first correspondent Retrieve You are in conversation with your first correspondent again. PLACING A CALL ON HOLD (HOLD) You are in conversation with one caller Put on hold Your call is placed on hold Retrieve the correspondent on hold. Retrieve

9 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 SWITCHING BETWEEN CALLS (BROKER CALL) You are in communication with the first correspondent and the second is on hold. Display the second correspondent Retrieve Your first call is placed on hold TRANSFERRING A CALL You are in communication with a first correspondent. New call Call the recipient of the transfer Before the second correspondent picks up Display the second correspondent Transfer to The two correspondents are connected Return to idle screen You are in communication with two correspondents. Select the current correspondent Transfer The two correspondents are connected Return to idle screen THREE-WAY CONFERENCE You are in communication with a first correspondent. A second correspondent is on hold Select the current correspondent Conference You are in conference mode To end the conference: Select one of the correspondents End conference

10 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 OR Hang-up If you initiated the conference, when one of your correspondents leaves the conference, you stay in conversation with the other correspondent. If you initiated the conference, you can leave the conference and put your two correspondents in conversation Transfer Your two correspondents are in conversation SENDING DTMF SIGNALS During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. By default during a communication, your telephone in SIP mode is configured to send codes in voice frequency: enter these codes directly using the keys on your telephone. For more information regarding this configuration, contact the person in charge of your installation ADJUST AUDIO VOLUME During a call, to adjust the volume of the loudspeaker, receiver or headset: Adjust audio volume Keep in Touch INFORMATION ABOUT THE PHONE Who am I? DIVERTING CALLS TO ANOTHER NUMBER (IMMEDIATE DIVERSION) Routing Display the forwarding status (active/inactive) Immediate forward Enter the forward destination number If needed, use the "C" key to erase characters Note : You can continue to make calls but can only receive calls on the phone to which you have forwarded your calls

11 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 MODIFY THE FORWARD Routing Display the forwarding status (active/inactive) Immediate forward Enter the new number If needed, use the "C" key to erase characters CANCEL THE FORWARD Routing Display the forwarding status (active/inactive) Deactivate Return to idle screen CONSULTING YOUR VOICE MAILBOX Display number of new and old messages Voice mail Confirm access to the voice mail by entering the password Follow the instructions of the voice guide TERMINATE CONSULTATION Exit OR Hang-up OR Hang-up

12 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 Set up your Phone Programming your Personal Directory You can store up to 100 numbers in your personal directory TO ACCESS YOUR PERSONAL DIRECTORY Directory TO CREATE A RECORD IN THE PERSONAL PHONE BOOK New First Name Enter the first name Name Enter Name Number Enter the number Save the Record Return to the idle screen TO MODIFY A CARD IN THE PERSONAL DIRECTORY Select the card to be modified Modify 1st name Enter the first name Name: Enter Name Num

13 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 Enter the number Save the record Return to idle screen DELETE A RECORD Select the card to delete Delete Return to idle screen CONFIGURING THE TELEPHONE RINGER Settings Phone Ringing TO CHOOSE A TUNE Melody Select the melody of your choice (16 tunes ) Return to idle screen ADJUSTING THE RINGER VOLUME Level Select the volume you want (9 levels ) Validate your choice Return to idle screen

14 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 ACTIVATE/DEACTIVATE MEETING MODE (PROGRESSIVE RINGING) Ringing mode Normal ringing Silent mode Progressive Ringing Return to idle screen ACTIVATE/DEACTIVATE DISCREET RING MODE Beep 1 beep before ring OR 3 beeps before ring OR Ring without beep Return to idle screen ADJUST RINGER VOLUME WHILE A CALL ARRIVES Your telephone rings. Adjusting the ringer volume ADJUST RINGER VOLUME IN IDLE MODE Return to idle screen Select the volume you want (9 levels ) ADJUSTING SCREEN CONTRAST Settings Phone Contrast Adjusting screen contrast OR Adjusting Screen contrast Validate your choice

15 of 15 COMMERCIAL IN CONFIDENCE Alcatel 8012 User Guide 151113 v1.0 ACTIVATE/DEACTIVATE IDENTITY SECRECY You can choose to hide your identity. Instead of your phone number normally displayed on your external correspondent phone, "Anonymous" will be displayed. Settings Phone Secrecy Call Activate SELECT THE HEADSET (8012 ONLY) Settings Phone RJ9 plug Handset Headset