Hoover Robo-com 2 Instruction Manual
Text of the manual
* Certain Models Only
** May vary according to model
IMPORTANT SAFETY REMINDERS
This Robo.com² vacuum cleaner should only be used for domestic cleaning, as described in this User
Manual. Please ensure that this User Manual is fully understood before operating the appliance. Please
keep this User Manual for reference. Use only consumables or spares recommended or supplied by
Hoover.
WARNING:
Electricity can be extremely dangerous. This appliance is powered by rechargable Ni-MH batteries and
is provided with a Charger Base Station. Please ensure the voltage marked on the mains power adapter
is suitable for connection to standard mains power outlet voltage.
REMINDERS:
• Always store the appliance indoors. Do not use outdoors or expose the appliance to the elements,
humidity or heating sources (oven, fireplace, wet floor).
• Do not expose the Robo.com² or accessories to excessive heat / cold (Keep between 0-30°C).
• Do not drop the Robo.com² or use any accessory if it has been dropped, damaged, left outdoors or
dropped in water.
• Never unplug or pull the mains power adaptor by the power cord.
• Never pick up matches, hot ash, cigarette ends, or sharp objects.
• Do not spray with, or pick up flammable liquids, cleaning fluids, aerosols, or their vapours, as this may
cause risk of fire/explosion.
• Do not continue to use your Robo.com² if it appears to be faulty. If the mains power adaptor power
cord is damaged, stop using it IMMEDIATELY: to avoid a safety hazard, only an authorised Hoover
Service engineer must replace the Power Cord.
• This Robo.com² is for use on wooden flooring, rubber, ceramic tile, linoleum and short pile carpet.
• Do not use to clean stairs.
After Use:
Return the Robo.com² to the Charger Base Station. Always switch off and disconnect the mains power
adaptor before cleaning or attempting any maintenance task. If the Robo.com² will not be used for a long
time (several weeks), unplug the Charger Base Station according to the instructions in this User Manual.
Safety with children, the elderly or infirm:
This cleaner is not a toy.
Do not let children play with the appliance or its controls. Please supervise the use of the appliance by
older children, the elderly or the infirm.
IMPORTANT NOTES BEFORE USE
Please read the following information carefully before using your Robo.com² or its accessories.
Do not disassemble the Robo.com² and do not attempt to repair it yourself. If a fault occurs, please
contact the Hoover After Sales Service for professional advice.
Stairs: The Robo.com² uses sensors to avoid falling down steps, stairs or over an edge. In
some situations the sensors can become confused.
The Robo.com² cannot detect steps that are less than 8cm in height. Steps less than 8cm
may cause the Robo.com² to fall down. If available, use the Virtual Barrier* to protect your
Robo.com² from falling.
Highly reflective or very dark surfaces used on some steps or stairs, such as glass or polished
ceramics may cause the Robo.com² to fall down. If available use the Virtual Barrier* or place a
carpet on the lower step to protect your Robo.com² from falling.
Using your Robo.com² on mezzanines, landings or raised areas without borders should be
avoided. If available use the Virtual Barrier* to prevent your Robo.com² entering these areas.
Battery Use: Your Robo.com² is powered by rechargeable, high capacity NiMh batteries. These
rechargeable batteries are guaranteed for a period of 6 months if they are maintained and operated
according to this User Manual.
In the event of a significant drop of the Robo.com² performance, replacement batteries can be obtained
from your Hoover retailer.
Only use Hoover approved replacement parts for your Robo.com². Use of parts that are not approved
by Hoover are dangerous and will invalidate your warranty.
Only use the supplied Charger Base Station and mains power adaptor to recharge your Robo.com².
Use of the incorrect Charger Base Station or mains power adaptor is dangerous and will invalidate your
warranty.
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* Certain Models Only
** May vary according to model
®
CONTENTS OF THE BOX
Robo.com²
Charger Base Station
Filter**
Mains Power Adaptor
User Manual
Remote Control**
Virtual Barrier*
Floor Polisher Pad Holder*
Floor Polisher Pad*
Multi-purpose
Cleaning Brush
Edge Cleaning Brush
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* Certain Models Only
** May vary according to model
GETTING TO KNOW YOUR ROBO.COM² CLEANER
Robo.com² Top View
1
Front Bumper
2
Infrared Receiver
3
Auto Charge Contacts
4
Soft Furniture Protector
5
Sensor Window
6
Display Screen
7
Dust Container Release Button
8
Floor Sensor
9
Front Wheel
10
Battery Cover
11
Edge Cleaning Brush
12
Right Drive Wheel
13
Power Switch
14
Charging Connector
15
Exhaust Grille
16
Dust Container
17
Floor Polisher Pad*
18
Floor Polisher Pad Holder*
19
Floor Brushes Release Latch
20
Floor Brushes
21
Left Drive Wheel
22
UV Lamp*
Robo.com² Bottom View
1
2
7
6
5
4
3
22*
8
21
20
19
17*
18*
16
15
14
13
12
8
11
8
9
8
10
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* Certain Models Only
** May vary according to model
23
Night Light Switch
24
Night Light
25
Power Supply Connector
26
Charging Contacts
27
Infrared Transmitter
28
Charge Indicator
29
Power Indicator
30
Mains Power Adaptor
31
Virtual Barrier* Set Switch
32
OFF
33
Short Range Barrier- 2m
34
Medium Range Barrier - 4m
35
Long Range Barrier - 6m
36
Infrared Transmitter
37
Power Indicator
38
Near Infrared Transmitter
GETTING TO KNOW YOUR ROBO.COM² CLEANER
Charger Base Station
Virtual Barrier*
28
29
23
25
27
26
30
38
31
33
34
35
36
37
24
32
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* Certain Models Only
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GETTING TO KNOW YOUR ROBO.COM² CLEANER
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Remote Control**
Robo.com² Control Panel
39
8
7
41
40
42
44
47*
43
45
46
48*
49*
57*
58*
56
54
61
60
59
53
52*
51
50
55
39
On / Off Power Button
40
Automatic Cleaning Mode Button
41
Spot Cleaning Mode Button
42
OK Confirmation Button
43
Arrow Buttons
44
Local Time Setting Button
45
Full & Go Button
46
Automatic Return to Charger Base
Station Button
47
Scheduling Function Button*
48
UV Lamp Button*
49
Turbo Speed Button*
50
Battery Charge Level Indicator
51
Clock
52
Day Indicator (Scheduling Function)*
53
Automatic Return to Charger Base
Station Indicator
54
Automatic Cleaning Mode Indicator
55
Spot Cleaning Mode Indicator
56
Maintenance Indicator
57
UV Lamp Indicator*
58
Turbo Speed Indicator*
59
Automatic Return to Charger Base
Station Sensitive Touch Control
60
Automatic Cleaning Mode Sensitive
Touch Control
61
Spot Cleaning Mode Sensitive Touch
Control
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* Certain Models Only
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PREPARING YOUR ROBO.COM² CLEANER
Packaging
Do not dispose of your Robo.com² packaging. It may be required in the future for storing or transporting
your Robo.com².
When unpacking your Robo.com² and its accessories, take care to keep plastic bags away from babies,
young children and animals to avoid the risk of suffocation.
Before using your Robo.com² for the first time, you must fully charge it. This will take approximately 6
hours. Do not expose the Robo.com², Mains power adaptor or Charger Base Station to temperatures
below 0°c or above 30°c as this may damage the Battery. The Mains power adaptor must only be
connected to a standard mains power outlet.
Batteries
For optimum Battery performance it is recommended that you keep your Robo.com² batteries fully
charged.
When the Robo.com² is not in use it should be left connected to the Charger Base Station or the Mains
power adaptor. The Robo.com² has an intelligent charging system that ensures the batteries stay fully
charged whilst preventing them from becoming overcharged.
To avoid accidents, make sure that every person in the room is aware of the presence of Robo.com². If
the Robo.com² becomes lost, place the Robo.com² on the Charger Base Station manually.
Charger Base Station Setup
Before use, remove obstacles that may get in the path of the Robo.com². Pay attention to:
• Objects that can be easily knocked over.
• Edges of carpets or rugs that it may get caught on.
• Floor length curtains and tablecloths.
• Heat sources or flammable items.
• Power cords and cables.
• Fragile objects.
1.
Place the Charger Base Station on a non-reflective level floor, preferably against a wall. If the floor
surface is too reflective, it will interfere with the Robo.com² navigation system and it may have
difficulty locating the Charger Base Station.
2.
There should not be any objects in the area around the Charger Base Station for 3m in front and
0.5m to each side.
3.
Plug in the Mains power adaptor and connect to the Charger Base Station. Make sure the power
cord is not caught underneath the Charger Base Station.
4.
Make sure the Power Cord is not tangled or stretched. If there is an excess, use the power cord
tie to store it neatly.
5.
Check that the Dust Bin is inside the Robo.com².
6.
Guide your Robo.com² into the Charger Base Station to begin charging. Initial charging will take
6 hours approximately.
NOTE: There is a Night Light on the Charger Base Station that people can decide to switch ON or OFF
depending on their needs.
Automatic Charging
When the Robo.com² battery capacity is at 15% it will stop cleaning and search for the Charger Base
Station. Once docked with the Charger Base Station a light on the Charger Base will illuminate indicating
that charging is in progress.
The Robo.com² may fail to reach the Charger Base Station if there are many obstacles in between it and
the Charger Base Station. For best results ensure that the Charger Base Station is in a wide open space.
Manual Charging
There are three methods to charge your Robo.com²:
A.
By pressing the Automatic Return to Charger Base Station button on your Remote control** or the
corresponding Sensitive Touch control on your Robo.com².
B.
By connecting the mains power adaptor directly to the Robo.com².
C.
By manually placing the Robo.com² on the Charger Base Station.
Important: The Robo.com² will not operate without the Dust Container fitted. The Robo.com² will not
operate whilst charging or whilst connected directly to the mains power adaptor.
3m
0.5m
0.5m
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* Certain Models Only
** May vary according to model
PREPARING YOUR ROBO.COM² CLEANER
Remote Control** Set Up
To install batteries see Cleaner Maintenance - Replacing the batteries.
Note: The Remote Control** can be used through walls because it works on radio waves not infrared.
Virtual Barrier* Set Up
To install batteries see Cleaner Maintenance - Replacing the batteries.
The Virtual Barrier* is used to prevent the Robo.com² cleaning certain rooms or areas such as in front of
fireplaces. Before setting the Virtual Barrier* remember to:
• Remove any obstacles from the area that you want to block.
• The Virtual Barrier* should be placed on the same surface that the Robo.com² is operating on.
• Ensure the Virtual Barrier* is more than 3m away from the Charger Base Station.
1.
Position the Virtual Barrier* so that the infrared transmitter is pointing across the area you want to
create the barrier.
2.
Slide the toggle switch to the desired length of the barrier.
ICON
BARRIER TYPE
BARRIER LENGTH
Off
0m
2m
Short
2m
4m
Medium
4m
6m
Long
6m
3.
Check the Virtual Barrier* provides adequate cover whilst the Robo.com² is running.
NOTE: The battery power usage relates directly to the infrared level. For longer battery life chose the
correct length of infrared beam.
NOTE: The near Infrared transmitter will stop the Robo.com² coming any closer than 50cm to the Virtual
Barrier*.
15o
50cm
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* Certain Models Only
** May vary according to model
USING YOUR ROBO.COM² CLEANER
Power On
1.
Press the on / off switch on the side of the Robo.com².
2.
The LCD screen will illuminate.
NOTE: If your robot is already switched On, but in standby mode, it can be activated from the remote
control** or pressing one of the touch sensitive keys.
NOTE: The touch sensitive controls on the Robo.com² can be unreliable if your hands are wet.
Setting the Day / Time on the Robo.com²
1.
Using the Remote Control** press the time set button. A flashing line will appear below the day.
2.
Use the up and down arrow on the Remote Control** until the line appears below the correct day.
Press the OK Confirmation Button.
3.
The hour display will flash. Press the up and down arrow on the Remote Control** until the correct
hour is displayed. Press the OK Confirmation Button.
4.
The minute display will flash. Press up and down arrow on the Remote Control** until the correct
minute is displayed. Press the OK Confirmation Button.
5.
Day and time are now set.
Cleaning Programs
Robo.com² uses AAI™ Infrared Navigation, an advanced navigation system that uses the algorithmic
calculation to define the best path to efficiently clean your room.
Press the AUTO Sensitive touch control on the robot or press the AUTO button on the remote control to
activate the Automatic cleaning mode. Robo.com² will automatically choose the best cleaning mode to
clean your room. It will use 4 different cleaning patterns:
ZIG ZAG
EDGE
ELLIPTICAL
SQUARE
Press the SPOT Sensitive touch control on the robot or press the SPOT button on the remote control
to activate the SPOT cleaning mode. Use this mode to intensively clean a confined area. Robo.com²
will move following a elliptical pattern, where the radius will continuously increase for approximately 3
minutes.
With the Remote Control**, you can also activate all the other cleaning programs:
Manual Navigation:
The Robot can be controlled manually at any time during a cleaning program.
The navigation arrow keys in the remote control will move the Robot in the
desired direction with the suction activated. With the remote control, the
Robo.com² can be controlled up to a distance of 10m, even behind a wall.
Full & GO:
When the robot is charging, press the FULL & GO button on the remote control
to activate this cleaning mode. On the display the AUTO indicator will start
flashing. When the battery is fully charged, the Robo.com² will automatically
start a cleaning cycle. Once complete, the Robo.com² will automatically return
to the Charger Base Station.
TURBO*:
Press the TURBO* button on the remote control to activate the TURBO*
speed. The TURBO* indicator will light on in the LCD display. Robo.com² will
start to work at a faster speed, covering quicker the area to clean.
Scheduled Cleaning*:
You can decide what time the Robo.com² will start cleaning, daily or weekly.
To set a cleaning schedule follow see ‘Setting Up The Cleaning Schedule’.
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* Certain Models Only
** May vary according to model
USING YOUR ROBO.COM² CLEANER
Setting up the Cleaning Schedule*
The Robo.com² can be programmed to automatically clean each day or on specific days as desired.
Once set up this will occur at the same time on each day specified. To set up a cleaning schedule over
one week complete the following:
1.
Press the Scheduling Function button on the Remote Control**. A flashing box will appear around
M (Monday).
2.
Use the up and down arrow keys to select the desired day and then press the OK Confirmation
Button to confirm that day. You can also choose multiple days (up to 7 days).
3.
Once each day of the week have been selected, you can decide the hour of the cleaning schedule:
the hour will start flashing on the display. Use the up and down arrow keys to select the desired
hour. Press the OK Confirmation Button.
4.
The minute display will flash, use the up and down arrow keys to select the desired minute. Press
the OK Confirmation Button.
5.
The cleaning schedule for the days has been selected.
NOTE: The cleaning hour will be the same each day scheduled for cleaning.
Additional Features
Automatic Return to
the Charger
Base Station:
Press the Sensitive touch control on the robot or press the button
on the remote control, this will activate the Automatic Return to the Charger
Base Station.
UV Lamp*:
Press the UV button on the remote control** to activate the UV lamp* for
more hygienic cleaning. The UV indicator will light on in the LCD display. To
deactivate the UV lamp*, just repress the UV button on the remote control**.
Floor Polisher Pad*:
Attached via the Floor Polisher Pad Holder * to the underside of the cleaner,
the Floor Polisher Pad* is used to polish marble, parquet, wooden and other
delicate flooring.
NOTE: Do not use on a carpeted surface.
This bar below
the letter of the
day indicates the
‘Current day’
The fixed box around
the letter of the
day indicates that
day has a cleaning
schedule set.
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* Certain Models Only
** May vary according to model
MAINTAINING YOUR ROBO.COM² CLEANER
Before performing any maintenance task, ensure the Robo.com² is switched off.
1.
Turn the Robo.com² off and remove from the Charger Base Station.
2.
Use a damp cloth with a little soap to clean all surfaces. DO NOT allow water into any part of the
product whilst cleaning.
3.
Dry with a soft cloth.
Emptying the Dust Container
Empty the Dust Container every cleaning cycle or when the Dust Container is full.
1.
Turn the Robo.com² off and remove from the Charger Base Station.
2.
Press the Dust Container release button and remove the Dust Container from the Robo.com².
3.
Hold the Dust Container over a bin to empty.
4.
Use the Multi-purpose Cleaning Brush when necessary to remove any excess dust from the
internal surface of the Dust Container.
5.
Refit the Dust Container to the Robo.com².
Cleaning the Filters
The Robo.com² is fitted with a pre-motor filter. To maintain optimum cleaning performance, regularly
clean the Filter. The Filters should be cleaned every 5th Dust Container empty and should be washed.
IMPORTANT: The Filter should be cleaned and washed after the Dust Container has been emptied
5 times. Failure to clean your Filter may result in air blockage, overheating and product failure.
This may void the warranty.
1.
Turn the Robo.com² off and remove from the Charger Base Station.
2.
Press the Dust Container release button and remove the Dust Container from the Robo.com².
3.
Pull the Filter drawer tab to open the filter drawer.
4.
Push the underside of the Filter to pop it out of the bracket.
5.
Gently tap and wash the Filter using hand warm water. Remove excess water from the Filter with
a dry cloth and leave to dry.
6.
Reassemble once completely dry and refit to the cleaner. DO NOT use the Robo.com² without a
Filter fitted.
IMPORTANT - Regularly check and maintain the Filters by following the filter maintenance
instructions, it is also recommended that you purchase new Filters after every 3rd Filter wash.
This will maintain your cleaner’s performance.
Cleaning the Motor Assembly
Under normal conditions of use, the motor assembly will not require any maintenance unless the pre
motor filter has not been fitted correctly.
1.
Turn Robo.com² off and remove from the Charger Base Station.
2.
Press the Dust Container release button and remove the Dust Container from the Robo.com².
3.
Press the motor release button, the motor will pop out.
4.
Turn the motor over and unclip the exhaust cover.
5.
Clean using the Multi-purpose Cleaning Brush provided.
WARNING: Never use water to clean the motor.
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* Certain Models Only
** May vary according to model
MAINTAINING YOUR ROBO.COM² CLEANER
Cleaning the Floor Brushes
Clean the Floor Brushes regularly to maintain maximum cleaning performance.
1.
Turn Robo.com² off and remove from the Charger Base Station.
2.
Turn the Robo.com² over.
3.
Rotate the Floor Brush assembly carefully and using scissors cut and remove any tangled threads
or hair etc.
4.
Use the Multi-purpose Cleaning Brush to remove any excess dust.
Replacing the Floor Brushes
1.
Switch the Robo.com² off and turn the Robo.com² over.
2.
Pull the Floor Brush Release Latch.
3.
Lift the Floor Brushes Retainer.
4.
Remove both Floor Brushes.
5.
Clean the recess that the Floor Brushes sit.
6.
Refit the new Floor Brushes, ensuring they sit correctly.
7.
Close the retainer ensuring it locks.
Cleaning the Drive Wheels
1.
Switch the Robo.com² off and turn the Robo.com² over.
2.
Remove any dirt or hair trapped in the wheels.
3.
Clean the wheels with a dry cloth.
4.
Check that the wheels can rotate freely.
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* Certain Models Only
** May vary according to model
MAINTAINING YOUR ROBO.COM² CLEANER
Cleaning the Edge Cleaning Brush
The Edge Cleaning Brush can be easily worn from heavy use so you should check it regularly to monitor
its condition.
1.
Switch the Robo.com² off and turn the Robo.com² over.
2.
Remove the retaining screw with a screwdriver.
3.
Use a pair of scissors to remove any trapped hair or debris.
Correcting Edge Cleaning Brush Deformation
The Edge Cleaning Brush can sometimes be deformed during transportation or when the product is
used under particular conditions. If this happens it is possible to return to the original shape by putting
the bristles in hot water.
1.
Switch the Robo.com² off and turn the Robo.com² over.
2.
Remove the retaining screw with a screwdriver. Remove the Edge Cleaning Brush.
3.
Gently lower the bristles in hot water.
4.
Hold each set of bristles until they have recovered and straightened. Then remove and leave to
dry.
5.
Once completely dry, reassemble and screw in place.
Replacing the Edge Cleaning Brush
If the Edge Cleaning Brush is damaged it will need to be replaced.
1.
Switch the Robo.com² off and turn the Robo.com² over.
2.
Remove the retaining screw with a screwdriver.
3.
Remove the old Edge Cleaning Brush and push the new one in place.
4.
Replace and tighten the screw.
Cleaning the Front Wheel
1.
Switch the Robo.com² off and turn the Robo.com² over.
2.
Remove any dirt or hair trapped in the wheel.
3.
Clean the wheel with a dry cloth.
4.
Check that the wheel can rotate freely.
Cleaning the Floor Sensors
The floor detection sensors are located in the base of the Robo.com². Clean the sensors each time the
Dust Container is emptied. Frequent cleaning is recommended to ensure optimum cleaning performance
and safe operation of your Robo.com².
1.
Turn the Robo.com² off and remove from the Charger Base Station.
2.
Turn the Robo.com² over.
3.
Use a dry soft cloth or cotton swab to wipe the sensors.
GOOD
RECOVERABLE
REQUIRES REPLACEMENT
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* Certain Models Only
** May vary according to model
MAINTAINING YOUR ROBO.COM² CLEANER
Cleaning the Sensor Window
The wall detection sensors are located in the front of Robo.com². Clean the sensor window each time
the Dust Container is emptied. Frequent cleaning is recommended to ensure optimum performance of
your Robo.com².
Use a dry soft cloth or cotton swab to wipe the sensor window.
Cleaning the Floor Polisher Pad*
1.
Turn the Robo.com² off
2.
Press the Dust Container release button and and remove the Dust Container from the Robo.com².
3.
Press the Floor Polisher Pad Holder* release button and unclip from the Dust Container.
4.
Tear the Floor Polisher Pad* from the Floor Polisher Pad Holder* and wash using hand warm
water. Remove excess water and leave to dry before re-using.
5.
Re-assemble when fully dry.
Replacing the Batteries
Only use approved replacement parts for your Robo.com². Using parts not validated by Hoover are
dangerous and will void the warranty.
If the Robo.com², Virtual Barrier* and Remote Control** is not to be used for several months please
remove the batteries and store in a dry location.
IMPORTANT: Always make sure your device is switched off before changing your batteries.
Replacing the Robo.com² Batteries
The Robo.com² is fitted with a rechargable battery pack.
1.
Turn the Robo.com² off.
2.
Turn the Robo.com² over and place on a level surface. Remove the screws from the battery cover
and then remove the battery cover.
3.
Remove the old battery pack and replace with the new battery pack ensuring the polarity is correct.
Replace the cover.
4.
Recharge the Robo.com².
Replacing the Remote Control** Batteries
The Remote Control** is fitted with 2 x AAA batteries.
1.
Slide the battery cover open.
2.
Remove the old batteries and replace with the new batteries ensuring the polarity is correct.
Replace the cover.
Replacing the Virtual Barrier* Batteries
The Virtual Barrier* is fitted with 2 x D batteries.
1.
Turn the Virtual Barrier* over and rotate the retaining clip. Remove the battery cover.
2.
Remove the old batteries and replace with the new batteries ensuring the polarity is correct.
Replace the cover.
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* Certain Models Only
** May vary according to model
TROUBLESHOOTING
The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative or service agent.
The Robo.com² does not work
• Check that the Robo.com² is switched on.
• Check that the Dust Container, filter and motor are clean.
• Check if the Robo.com² needs to be charged.
Cleaning power is weak
Turn power off and:
• Empty Dust Container.
• Check and clean the filter and motor.
• Check and clean the Floor Brushes.
• Check and clean the sensors.
• Check and clean the drive wheels.
The Remote Control** does not
work
• Check the batteries.
• Check the battery of the Robo.com².
• Move the Remote Control** closer to the Robo.com².
The
Robo.com²
does
not
automatically charge
• Make sure there are no barriers between the Robo.com²
and the Charger Base.
The Robo.com² is very noisy while
cleaning
• Clean the Dust Container and filter.
• Check the brushes and drive wheels for dirt and debris.
Robo.com² stops working/cleans
intermittantly
• Check the cleaning times set.
Robo.com² fails to detect stairs
• Check and clean the sensors.
Robo.com² is trapped
• The Robo.com² will attempt to free itself but in some cases
assist the Robo.com² manually.
Robo.com² is not working but there
is no error code display
• Contact your local Hoover representative or service agent.
Error Codes
The following codes may appear during use or on start up.
Failure Code
Explanation
Er01
Debris trapped in the Edge Cleaning Brush. See ‘Cleaning the Edge Cleaning
Brush’.
Er02
Debris trapped in the Floor Brushes. See ‘Cleaning the Floor Brushes’.
Er04
Left Drive Wheel motor overloaded. See ‘Cleaning the Drive Wheels’.
Er05
Right Drive Wheel motor overloaded. See ‘Cleaning the Drive Wheels’.
Er06
Both Drive Wheel motors overloaded. See ‘Cleaning the Drive Wheels’.
Er07
Left or Right Drive Wheel not making contact with the ground. See ‘Cleaning
the Drive Wheels’.
Er08
Robo.com² battery is too hot. Switch off and leave Robo.com² to cool for 30mins.
Er09
Dust Container is absent. Replace Dust Container.
Er10
Check the battery connection.
ATTENTION: If any of these failures persist. Contact your local Hoover representative. DO NOT
try to disassemble the Robo.com² by yourself.
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* Certain Models Only
** May vary according to model
IMPORTANT INFORMATION
Hoover Spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or
direct from Hoover. When ordering parts always quote your model number.
Consumables
• Pre-Motor Filter:
RB 208
35601261
Spares
• Robo.com² Battery Pack:
RB 201
35601254
• Floor Brushes:
RB 202 35601255
• Virtual Barrier* Battery Pack:
RB 203
35601256
• Remote Control** (RBC003)
RB 210 35601274
• Remote Control** (RBC006)
RB 211 35601275
• Remote Control** (RBC009)
RB 204 35601257
• Charger Base Station and Mains Power Adaptor
RB 205 35601258
• Edge Cleaning Brush:
RB 206 35601259
• Floor Floor Polisher Holder (1 off) and Pad (4 off)
RB 207 35601260
• Dust Container, Filter and Motor (RBC003)
RB 212 35601276
• Dust Container, Filter and Motor (RBC 006)
RB 213 35601277
• Dust Container, Filter and Motor (RBC 009)
RB 209 35601262
Quality
Hoover’s factories have been independently assessed for quality. Our products are made using a quality
system which meets the requirements of ISO 9001
The Environment
By ensuring this product is disposed of correctly you will help prevent potential negative consequences
for the environment and human health, which could otherwise be caused by inappropriate waste handling
of this product.
The symbol on the product indicates that this product may not be treated as houshold
waste. Instead it shall be handed over to the appliance collection point for recycling of
electrical and electronic equipment.
Disposal must be carried out in accordance with the local environmental regulations for
waste disposal. For more detailed information about treatment, recovery and recycling of
this product, please contact your local city office, your household waste disposal service
or the shop where you purchased the product.
Your Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which
it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance
was purchased. The bill of sale or receipt must be produced when making any claim under the terms of
this guarantee.
Subject to change without notice.
robo_com2 IM Australia.indd 15
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* Certain Models Only
** May vary according to model
Keep this Guarantee with your receipt as proof of purchase should you ever
require service.
Purchase Date........../........../..........
2 Year
GUARANTEE
This guarantee applies in Australia and New Zealand only.
For the guarantee in another country, please
contact your local retailer/distrubutor.
Hoover Floorcare policy is one of continuous development and accordingly
we reserve the right to change specifications without prior knowledge.
Contents are copyright.
Level1,Building 2 Brandon Business Park, 530 Springvale Road Glen Waverley Victoria 3150
HOOVER FLOORCARE ASIA PACIFIC PTY LTD. (ABN 37 086 345 575)
Your Hoover cleaner, in the case of domestic use,
has a two year parts and labour warranty against
product defects and failures when the product is
used in accordance with the terms and conditions of
this warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims.
This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with
these instructions and used only for domestic
household cleaning to remove DRY dirt and dust
from household carpets, flooring and fabrics. This
cleaner is not fit to be used as an industrial cleaner,
and is not designed for the collection of vitreous
building material including particle poard, construc-
tion products and similar products such as
wood/fibres, cement, fillers, fibre glass etc or
excessive or frequent sand. The infrequent pick-up
of these materials in these circumstances may be
harmful to your cleaner and may void the
manufacturer’s warranty.
Accessories and consumables including dust bags
and filters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner will
render excellent service; refer to the instruction
manual for further details, as misuse or failure to
follow the instruction makes this warranty void.
In the event of service or advice being needed,
please contact Hoover Floorcare Asia Pacific Pty
Ltd, Level1,Building 2 Brandon Business Park,
530 Springvale Road Glen Waverley Victoria 3150,
or on 1 300 360 845, Monday- Friday 9am - 5pm EST.
The decision to repair or replace the cleaner is at the
discretion of Hoover Floorcare. If Hoover floorcare
decide to repair or replace the cleaner, it will do so at
its own cost.
Hoover Floorcare is unable to accept responsibility
under this warranty for any repair work not carried out
by an authorised Hoover Service Agent or from the
use of non-genuine parts. If any part is no longer
available or manufactured. Hoover Floorcare will
replace it with a genuine functional replacement part.
This warranty does not apply to the cost of replacing
any parts of the product due to normal wear and tear,
alterations, improper installation, physical abuse,
misuse or accidental damage. Any transportation
costs involved in the repair of defective parts shall be
borne by the claimant.
If proof of purchase cannot be provided at the time of
a warranty claim or service, any work carried out on
the cleaner is chargeable.
The repair or replacement of the cleaner under this
warranty does not extend the original period of
warranty.
The benefits conferred by this warranty are in addition
to all other rights and remedies in respect of the
product as outlined under the Competition and
Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be
excluded in the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and for compensation for any other reasonably
forseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not
amount to a major failure.”
robo_com2 IM Australia.indd 16
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(ACN 086 345 575)
Level 1, Building 2, Brandon Business Park,
530 Springvale Road, Glen Waverley Victoria 3150
Due to a policy of continuous development
The words HOOVER and the circular emblem
are registered trademarks.
ROBO.COM²’ is a trademark.
Hoover Customer Helpline
1 300 360 845
Designed and Engineered in Italy
PRINTED IN CHINA
4800XXXX V1 0712
robocom2 IM DVD BACK PAGE aUSTRALIA.pdf 1 7/17/2012 2:25:45 PM
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