OnStar TTY Manual 

Text of the manual

OnStar TTY Guide

Welcome to OnStar. The safety and security of OnStar® is available to TTY (Text Telephone) users. 16989 R8 8.25.06.indd 1 16989 R8 8.25.06.indd 1 8/25/06 8:59:39 AM 8/25/06 8:59:39 AM

OnStar TTY Functions

Congratulations on your purchase of a GM vehicle equipped with OnStar TTY capability. OnStar has enhanced its TTY services and provides access to TTY-trained Advisors 24 hours a day, 7 days a week. Now you can enjoy the peace of mind that comes with knowing you have access to OnStar’s safety and secu- rity features while you’re on the road. Your OnStar TTY system comes equipped with three components: • OnStar TTY Interface Module (OTIM) • Dial Pad (for making phone calls) • TTY Device OTIM Status Light Dial Pad TTY Device 16989 R8 8.25.06.indd 2 16989 R8 8.25.06.indd 2 8/25/06 8:59:42 AM 8/25/06 8:59:42 AM

Upon installation by your dealer, your OnStar TTY system is fully

functional for OnStar services.* Please take a moment to familiar- ize yourself with all the functions of the TTY system so that you’ll be comfortable with them once you begin driving. Your OnStar TTY system provides you with access to most of the features** described in the OnStar Subscriber Information kit in your glove box. Be sure to read the OnStar Owner Guide so that you understand all the details of how the OnStar features work. Most 2007 GM vehicles come with one year of OnStar service. Check with your dealer or an OnStar TTY Advisor to determine what service plan comes with your vehicle. Your TTY system is your communication link to trained TTY Advisors at OnStar’s call centers 24/7, every day of the year. You can press the OnStar blue button, the Emergency button, and make phone calls using the dial pad. OnStar TTY Guide * OnStar services require vehicle electrical system (including battery), wireless service and GPS satelite signals to be available and operating for features to funtion properly. OnStar acts as a link to existing emergency service providers. Subscriptions Service Agreement required. Call 1.877.248.2080 or visit onstar.com for OnStar’s Terms and Conditions, Privacy Policy and systems limitations and details. Additional information can be found in the OnStar Owner’s Guide in your glove box. **Excludes OnStar Turn-by-Turn Navigation and Virtual Advisor. Important Note: In order to use your OnStar TTY system your vehicle must be stationary. If you initiate a call while stationary and begin moving your vehicle, the call will automatically disconnect. Your TTY device will display a “call disconnected due to vehicle speed” message. This feature is designed to prevent you from being distracted while driving so that you can devote your full attention to driving safely. 16989 R8 8.25.06.indd 3 16989 R8 8.25.06.indd 3 8/25/06 8:59:44 AM 8/25/06 8:59:44 AM

How to contact OnStar:

1. Be sure the TTY device is plugged into the right side of the OTIM in the jack identifi ed for TTY. 2. Push the MODE button to TTY; the green status light will illuminate. If you push the MODE button a second time, the status light will go out. This indicates that the TTY system is off, and the OnStar system is in Voice mode. 3. Practice making a call to OnStar by pressing the blue OnStar button on your mirror or console. The TTY screen will display “CONNECTING TO ONSTAR” and the green status light will blink to indicate that a call is in progress. 4. OnStar will respond to you with a greeting and you can now correspond with the live Advisors. 5. When you fi nish your interaction with the OnStar Advisor, the Advisor will automatically disconnect the call for you. 16989 R8 8.25.06.indd 4 16989 R8 8.25.06.indd 4 8/25/06 8:59:45 AM 8/25/06 8:59:45 AM

How to make Emergency calls:

1. Your vehicle should not be moving.* Press the red OnStar emergency button and wait for the OnStar Emergency Advisors to respond. 2. The Advisor will ask you to state your emergency. 3. OnStar Emergency Advisors will contact emergency service providers and request that they respond to your location. 4. In the event that you do not respond, OnStar will contact emergency services and automatically send them to your location. If the red button is pressed in error, please inform the Advisor using your TTY device. *Note: If you must call OnStar Emergency when your vehicle is moving, the OnStar Advisor will only respond with short text messages. It is very important to stop the vehicle in a safe location whenever possible. 16989 R8 8.25.06.indd 5 16989 R8 8.25.06.indd 5 8/25/06 8:59:48 AM 8/25/06 8:59:48 AM

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