GE WPDH8 Manuals

– 1 – GE Appliances Pro le Front Load Washer Tips Models WPDH8 TB06-10 INTRODUCTION Front load washers are more ef cient, using just 13 gallons of water verses 35 gallons for a typical top load machine. Front load machines use less energy. Front load machines also cause less wear on clothes. However, occasionally, front load washer consumers may comment on longer wash times, increased washer vibration or movement, clothes coming out wet, or that washer paused and consumer had to restart. Take the time to listen carefully and fully understand the consumer’s speci c issue before proceeding. Address the appropriate issue today to avoid a return service call. UNDERSTAND THE CONSUMER’S ISSUE FIRST 1. Increased Vibration a. Slow speed spin issue (less than 120 rpm only). i. Adjust out-of-balance load. At very low rpm, signi cantly out-of-balance loads can cause severe vibration. ii. Wash similar fabrics in reasonable amounts to reduce vibration. b. Medium- to high-speed spin issue (greater than 120 rpm only). i. Check for faulty installation and correct any Error Codes. Training Bulletin JULY 2010 GE Appliances General Electric Company Louisville, Kentucky 40225 GE CONFIDENTIAL AND PROPRIETARY INFORMATION – NOT FOR PUBLIC DISCLOSURE 2. Clothes Coming Out Soaking Wet a. Frequently: i. Check for faulty installation and correct any Error Codes. ii. Check for air leak in the pressure switch hose. An air leak can cause too high of a water  ll, failure to pump out all water, or unbalanced loads due to excess water weight. If faulty in T09 test, the water may not stop  lling at “Foam” level when Foam Level is displayed. Run entire T09 test to con rm. iii. Check for leaking water valve; Error Code E6 or Error Code E14. iv. Check for drain hose siphoning. v. Check for clogged pump  lter or drain. Washer will run with up to nearly 50% blockage. b. Occasionally: i. Adjust out-of-balance load. It is best to wash similar fabrics in reasonable amounts for best results. ii. An extremely heavy load can lower the wash basket below the drain pump inlet resulting in wet clothes (water in basket during spin). 3. Clothes Coming Out Wet (not soaking) a. Clothes may occasionally feel more damp than usual. The washer spins at 2 different speed ranges based on load and balance. A slower speed spin will cause clothes to retain more moisture.