Communications Solutions Designed to Increase Productivity & Profitability.
Benefits
• Toll bypass voice/fax
communications
• PSTN voice quality
• Connects directly to phones,
fax or PBX
• Turnkey solution
The MultiVOIP® gateway provides toll-free voice and fax
communications over the Internet or Intranet. By integrating
voice and fax into your existing data network, you can realize
substantial savings on inter-office long distance toll charges.
The MultiVOIP analog gateways are available in 1, 2, 4 and
8 port models. All MultiVOIP
gateways connect directly
to phones, fax machines, key
systems, PSTN lines, or a PBX
to provide real-time, toll-quality
voice connections to any office on
your VOIP network.
Features
· 1, 2, 4 or 8 analog ports for communication
over an existing IP network or the Internet
· Ethernet connectivity and full IP compatibility with
existing routers and WAN infrastructure
· FXS/FXO/DID and E&M connectors on each channel for direct
analog connection to phones, key telephones, PBX extensions, PSTN lines or
PBX trunks*
· Supports H.323, SIP or SPP for sending voice over the Internet
· Single Port Protocol (SPP) allows the use of dynamic IP addresses
· PSTN fail-over automatically routes calls over the PSTN network if the IP network
is down
· Supports H.450 supplementary services to provide for call transfer, call
forwarding, call hold, call waiting and name identification
· Emergency transfer (power-out fail-over)
· Voice compression to 5.3K bps
per call with support for multiple
algorithms, including ITU G.723 and
G.729
· QoS via DiffServ or 802.1p
· T.38 real-time fax relay for
interoperability among other VOIP
equipment
· VAD and CNG support
· Configuration and management using
a Web browser or Windows
· Built-in modem for installation and
maintenance on select models
· Two-year warranty
MultiVOIP
®
Voice/Fax over IP Gateways
MultiVOIP
Corporate - Minneapolis
Branch - Los Angeles
Router
MultiVOIP
Branch - London
Router
PSTN
MultiVOIP
Router
PSTN
PSTN
Internet / VPN
/ Intranet
� Frame Relay
� T1/Frac T1
� Wireless
� ISDN
� DSL/Cable
� Satellite
Specifications
Analog Models
LAN Port
Command Port
Protocols
Bandwidth Management
Voice Quality
Management
Power
Dimensions
Certification
Specifications
Analog Models
LAN Port
Command Port
Protocols
Bandwidth Management
Voice Quality
Management
Power
Dimensions
Certification
Highlights
MultiVOIP Gateway Applications
The MultiVOIP gateway is specifically targeted at
businesses looking to reduce toll charges between
frequently called sites. It integrates seamlessly
into your data network and operates alongside
existing PBXs, or other phone equipment to simply
extend voice capabilities to remote locations. The
MultiVOIP gateway is designed to help you maximize
investments you’ve already made in your data and
voice network infrastructure.
Toll Bypass Long Distance Calling
For multi-location businesses, inter-office calling
typically represents 25-40% of a company’s total
long distance bill. To bypass these charges, each
office installs and configures a MultiVOIP gateway
on their network and connects it to their existing
phone equipment to place calls, send faxes, or make
modem connections to the other offices on the VOIP
network.
Off-net Calling
Telecommuters or customers off the IP network can
make free long distance calls by dialing into a local
MultiVOIP gateway and placing toll-free calls to any
location on the VOIP network. You can even have a
MultiVOIP gateway at a remote site dial a local phone
number for a free person-to-person long distance
call.
Off-premise Voice Extensions
The MultiVOIP gateway extends the reach of a
company’s PBX into remote office/SOHO locations
without installing another PBX. Now, anyone can
place calls to the remote office by simply dialing
an extension number. With support for H.450
supplementary services, the MultiVOIP gateway
provides for call transfer, call forwarding, call hold,
call waiting and name identification. And, with the
low-cost, MultiVOIP MVP130-FXS single-port analog
adapter, you have the ability to inexpensively connect
a single analog phone in a SOHO location.
IP-enable Fax Machines
The MultiVOIP MVP130-FXS single-port analog
adapter also inexpensively turns a fax machine
into an IP network capable device. With T.38 fax
compatibility it promises to keep your “legacy”
fax equipment productive for as long as you need
it. Ideal for IP-enabling fax machines in both large
enterprise networks or small branch office/SOHO
locations.
Wireless Voice Extensions
To extend a PBX to a building across the street, or
to a location with difficult access, utilize a wireless or
satellite bridge to connect the two networks. Now,
you have voice and data connectivity without having
to lay cables or pay monthly charges for dedicated
lines.
Replace Expensive Tie Lines
A corporation that utilizes Tie lines to connect branch
office PBXs to the corporate PBX can now use the
company’s IP-based Wide Area Network to complete
the call.
Easy Integration
With the MultiVOIP gateway, you avoid the hassle
and expense of replacing your existing routers, WAN
connections or phone system required by other VOIP
solutions. The MultiVOIP gateway simply plugs into
your Ethernet network. Neither your phone service
or network is placed at risk. Minimum requirements:
Ethernet network, WAN connection, IP addresses.
Save Thousands of Dollars Each Month
The MultiVOIP gateway can save your company
substantial amounts in long distance charges. Even
if your company uses one of the most inexpensive
calling plans, a voice over IP network can quickly
return your investment and begin paying you back.
Interoperability
The MultiVOIP gateway utilizes the H.323 and SIP
protocols to provide complete interoperability with
other Internet telephony solutions. The inbound
IP call protocol is automatically detected and the
voice channel is dynamically configured to match.
The outbound IP call protocol is configured with
the phone number allowing you the flexibility to call
H.323 or SIP devices from the same port. In addition,
Multi-Tech has developed it’s own proprietary
Single Port Protocol (SPP) to interoperate with other
MultiVOIP gateways The advantage of using SPP is
that it requires only one static IP address allowing all
other IP addresses to be dynamic. It is also easier to
install behind a firewall as it only requires one open
port. The MultiVOIP gateway also supports T.38 real-
time fax relay for interoperability among other VOIP
equipment
PSTN Fail-over
PSTN fail-over allows the MultiVOIP gateway to
automatically route calls over the PSTN network when
the IP network is congested or completely down.
This feature heightens reliability and augments QoS
when conditions threaten to undermine voice quality.
Utilizing user definable controls, the MultiVOIP
gateway continually checks if the LAN/WAN is
threatened by packet loss or latency, or to see if the
network is completely down. If it detects a problem,
the MultiVOIP gateway switches to “survivability
mode” transparently routing all calls over PSTN lines
connected to the MultiVOIP gateway. The MultiVOIP
gateway continues to monitor the connection and
automatically switches back to the LAN/WAN once
the conditions improve.
Advanced Speech Technologies
The MultiVOIP gateway supports both DiffServ and
802.1p Quality of Service (QoS) protocols which
set priorities for voice and fax traffic and allow for
transparent delivery. The QoS protocols move time-
sensitive voice traffic across even low-bandwidth
WAN connections, like 56K and ISDN, with the
priority and quality required by voice. Other features
such as adaptive echo cancellation, forward error
correction, bad frame interpolation and dynamic jitter
buffers, further enhance voice quality.
Complete Support for Multiple Telephony
Interfaces
For maximum investment protection, the MultiVOIP
gateway two-, four- and eight-port models
accommodate changing communication needs
by providing a programmable FXS/FXO/DID
and an E&M interface for each port. This allows
the MultiVOIP gateway to connect directly to a
phone, fax machine, key phone system or PBX. It
automatically detects whether the incoming call is a
voice or fax call. The single-port MultiVOIP gateway
supports FXS, FXO and DID interfaces.
Bandwidth Management
Bandwidth is used only when someone is speaking.
The silence suppression/Voice Activity Detection
(VAD) feature is an option that frees unused call
bandwidth for data traffic. This is significant, since
callers are usually silent for 60 percent of the call.
When using silence suppression, the MultiVOIP
gateway also offers Comfort Noise Generation (CNG)
at the receiving end so the user knows the line has
not dropped. In addition, the MultiVOIP gateway
supports voice compression standards like G.729
(8:1) and G.723 (10:1). These standards help minimize
the bandwidth required for voice. G.723, for instance,
is the maximum compression rate and requires only
5.3K bps (plus an added 7-8K bps for IP overhead).
Even at maximum compression, your VOIP solution
will still provide toll-quality voice.
Management
The MultiVOIP gateway is easily managed locally
using a windows-based software application or
remotely by the central office with a web browser
or SNMP. Multi-Tech also includes its own SNMP
management software called MultiVOIPManager
which provides central site configuration,
management and call monitoring for all MultiVOIP
gateways on the network. It utilizes a Windows
interface that makes it easy to view events like usage
tracking, live use reporting, call history, and voice
quality statistics. In addition, MultiVOIPManager
eases administration by automatically e-mailing
call logs based on volume or time. The MultiVOIP
gateway four- and eight-port models also include a
modem for remote diagnostics, monitoring, control
and configuration.
Services & Warranty
Multi-Tech’s comprehensive Support
Services programs offer a full array of
options to suit your specific needs. These
services are aimed at protecting your
investment, extending the life of your
solution or product, and reducing total
cost of ownership. Our seasoned technical
experts, with an average tenure of more
than 10 years, can walk you through smooth
installations, troubleshoot issues and help
you with configurations. Products include a
2-year warranty that can be extended up to
5 years via Multi-Tech’s Extended Warranty
program, which offers the convenience of
Overnight Service* for optimal uptime.
Extended Warranty & Overnight
Services
To give you peace-of-mind and protect your
investment, our Extended Warranty Service
Plans ensure your Multi-Tech products are
covered for 1, 2, or 3 years beyond the
manufacturer’s warranty with an optional
Overnight Service plan*.
Installation Support
Multi-Tech’s Installation Support Service
delivers priority service with the ability to
work one-on-one with an experienced
Multi-Tech technical support engineer, to
guide you through the installation process
for our products.
Technical Support Services
At Multi-Tech, we’re committed to
providing you personalized attention and
quality service while providing you a quick
response to your product support needs.
We have several options of support for you
to choose from.
For additional information on Support
Services as well as other service
offerings, please contact your Multi-Tech
representative or visit
www.multitech.com/support.go.
* Overnight replacement service is currently
available for U.S. customers.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Tel: 763-785-3500
Toll-Free: 800-328-9717
Email:
[email protected]
www.multitech.com
EMEA Headquarters
Multi-Tech Systems (EMEA)
Unit 1, Thames Court
2 Richfield Avenue
Reading, Berkshire RG1 8EQ
United Kingdom
Tel: +(44) 118 959 7774
Email:
[email protected]
Services & Warranty
Multi-Tech’s comprehensive Support
Services programs offer a full array of
options to suit your specific needs. These
services are aimed at protecting your
investment, extending the life of your
solution or product, and reducing total
cost of ownership. Our seasoned technical
experts, with an average tenure of more
than 10 years, can walk you through smooth
installations, troubleshoot issues and help
you with configurations. Products include a
2-year warranty that can be extended up to
5 years via Multi-Tech’s Extended Warranty
program, which offers the convenience of
Overnight Service* for optimal uptime.
Extended Warranty & Overnight
Services
To give you peace-of-mind and protect your
investment, our Extended Warranty Service
Plans ensure your Multi-Tech products are
covered for 1, 2, or 3 years beyond the
manufacturer’s warranty with an optional
Overnight Service plan*.
Installation Support
Multi-Tech’s Installation Support Service
delivers priority service with the ability to
work one-on-one with an experienced
Multi-Tech technical support engineer, to
guide you through the installation process
for our products.
Technical Support Services
At Multi-Tech, we’re committed to
providing you personalized attention and
quality service while providing you a quick
response to your product support needs.
We have several options of support for you
to choose from.
For additional information on Support
Services as well as other service
offerings, please contact your Multi-Tech
representative or visit
www.multitech.com/support.go.
* Overnight replacement service is currently
available for U.S. customers.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Tel: 763-785-3500
Toll-Free: 800-328-9717
Email:
[email protected]
www.multitech.com
EMEA Headquarters
Multi-Tech Systems (EMEA)
Unit 1, Thames Court
2 Richfield Avenue
Reading, Berkshire RG1 8EQ
United Kingdom
Tel: +(44) 118 959 7774
Email:
[email protected]
No User Training
The MultiVOIP gateway provides single
stage dialing by utilizing a Uniform
Dialing Plan that is consistent with the
E.164 (PSTN) standard numbering plan.
This includes automatic appending and
stripping of digits to dialed numbers
to ensure that users will not require
additional training to make VOIP calls.
In fact, placing calls with the MultiVOIP
gateway is like using your existing
phone system.
Supplementary Services
The MultiVOIP gateway supports H.450
supplementary services to provide for
call transfer, call forwarding, call hold,
call waiting, and name identification.
It also supports Q.SIG, an inter-PBX
signaling protocol, for networking PBX
supplementary services in a multi- or
uni-vendor environment. In addition,
the MultiVOIP gateway supports SIP
extensions providing call forward and
call transfer capabilities.
Ordering Information
Product
Description
Region
MVP130-FXS*
1-Port Analog Adapter
Global
MVP130*
1-Port FXS/FXO VOIP Gateway
Global
MVP210*
2-Port VOIP Gateway
Global
MVP410*
4-Port VOIP Gateway
Global
MVP810*
8-Port VOIP Gateway
Global
* Specify country when ordering.
