Lucent Technologies 302A Quick Reference

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Console Operations 11 Basic Operation I The call appearance lamp stops flashing, but remains on. I You are connected to the calling person. 3. To end the call, press the RELEASE button. I You are disconnected from the call. I The call appearance lamp goes off. I The display goes blank. I The Position Available lamp goes on. I The console returns to the normal operating mode. Make Calls You can make calls using the dial keypad or using the DXS selector console. To make outside ...

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Console Operations 10 Basic Operation I Attendant Tone — If Attendant Tone is off, you will not hear busy tones, dial tones, or ringback tones for internal calls. I Auto Answer — If Auto Answer is on, incoming calls are answered automatically, which means that you do not have to press a call appearance button. This feature can be used only when you are using a headset. I Display Languages — The display can show messages in four different languages: U.S. English, French, ...

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Contents iv Override 30 Recall 31 Serial Calling 32 Transfer 34 Trunk Identification 36 Index 37 ...

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Console Operations 17 Basic Operation I The Position Available lamp goes on. I The console returns to the normal operating mode. Auto Start and Don’t Split Auto Start is an administrable feature that allows you to initiate a phone call by pressing any button on the dial keypad. If you are on an active call and you dial digits on the keypad, the console automatically splits the call and begins dialing the next call. When the Auto Start feature is enabled, the START button is ...

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Console Operations 34 Feature Operation Transfer ! SECURITY ALERT: Social Engineering — “Social Engineering” is a con game that hackers frequently use. It is sometimes referred to as “Operator Deceit.” The success of this con requires gullibility or laxity on the part of the operator or employee, of which the hacker takes full advantage. For example, hackers call an employee, claim to have the wrong extension number, and ask to be transferred back to the operator. T ...

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Index 38 E Emergency Access to Attendant, 25 F Feature Access Codes, 3 Forced Release, 14 H Hold, 25 I Integrated Directory, 26 Intrusion, 28 L Lamp Test, 6 Languages, 10 Layout, 4 Loudspeaker Paging, 29 M Make Calls, 11 N Night Service, 18 O Override, 30 P Paging, 29 ...

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Console Operations 15 Basic Operation Split Swap Split Swap allows the attendant to alternate between active and split calls. This operation may be useful when the attendant may need to transfer a call, but first must talk with each party before completing the transfer. This operation is done using the SPLIT SWAP button. ! SECURITY ALERT: The Split Swap operation can involve transferring calls per the callers requests. Refer to ‘‘Transfer’’ on page 34 for more informa ...

Console Operations Quick Reference 555-230-890 Issue 3 June 1999 Console Operations 17 Basic Operation I The Position Available lamp goes on. I The console returns to the normal operating mode. Auto Start and Don’t Split Auto Start is an administrable feature that allows you to initiate a phone call by pressing any button on the dial keypad. If you are on an active call and you dial digits on the keypad, the console automatically splits the call and begins dialing the next call. When the Auto Start feature is enabled, the START button is ...