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IP Deskphones Fundamentals
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© 2013 Avaya Inc.
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4 IP Deskphones Fundamentals
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Chapter 12: Avaya 11
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TFTP Server planning
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18 IP Deskphones Fundamentals
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Chapter 1: New in this release
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Chapter 2: Subject
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30 IP Deskphones Fundamentals
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Chapter 3: Customer service
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Getting technical support from the Avaya Web site
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Chapter 4: Avaya 2033 IP Conference
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Figure 2: Avaya 2033 IP Conference Phone
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Figure 3: Extension microphone
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• user-entered digits
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• Connecting the components on page 42
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Figure 6: POE module
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A TN screen displays.
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Connecting an extension microphone
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Chapter 5: Avaya 2007 IP Deskphone
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• Replacing an Avaya 2007 IP Deskphone on page 65.
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Components and functions
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• Change Feature key label
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• Provisioning Server IP address and Zone ID
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• four call-processing fixed keys:
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Figure 9: Avaya 2007 IP Deskphone display areas
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• feature prompt strings
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Installation and configuration
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• obtaining the automatic provisioning parameters
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Replacing an Avaya 2007 IP Deskphone
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Avaya 2007 IP Deskphone
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Chapter 6: Avaya 1210 IP Deskphone
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- On-hook Default Path
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An Avaya 1210 IP Deskphone has two display areas:
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Figure 14: Avaya 1210 IP Deskphone connections
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a. Disable the password.
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Removing an Avaya 1210 IP Deskphone from service
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Avaya 1210 IP Deskphone
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Chapter 7: Avaya 1220 IP Deskphone
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Volume control buttons
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Figure 16: Avaya 1220 IP Deskphone display areas
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Connecting the components
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Figure 17: Avaya 1220 IP Deskphone connections
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Avaya 1220 IP Deskphone
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Chapter 8: Avaya 1230 IP Deskphone
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Figure 19: Avaya 1230 IP Deskphone display areas
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Information line display
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Table 19: Package components
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Redeploying an Avaya 1230 IP Deskphone
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Replacing an Avaya 1230 IP Deskphone
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Chapter 9: Avaya 1200 Series LCD
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Expansion Module. The
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pages of the first and second
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All ranges appear on
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For Avaya 1220 IP Deskphone, Avaya 1230 IP
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Avaya 1200 Series LCD Expansion Module startup
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Services key operation
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IP Phone DN feature key
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Chapter 10: Avaya 2050 IP Softphone
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This section contains the following procedures:
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Figure 21: 2050 Call Control window
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Six programmable line keys represent line
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• Change Feature Key Label
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Soft key label display
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USB Headset Adapter
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Network voice data flow processing
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Check out license
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The following two types of licenses exist:
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License Server components
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Configure as a service
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The hostid generated by the Get Host ID command.
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Checking the status of the server
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Figure 23: Config Services window
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Figure 25: License Server DNS information
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Removes function or feature from key
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8. Click Properties.
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5. Click the Networking tab.
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7. Select QoS Packet Scheduler.
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c. Type the Administrator password.
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Figure 29: Group Local Policy Editor
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8. Click Enabled if not already selected.
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12. Click Enabled if not already selected.
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16. Click Enabled if not already selected.
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3. Click OK.
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7. Click Enabled.
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4. In the right panel, scroll to locate QoS RSVP .
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6. From the Startup type list, select Automatic.
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Removing Avaya 2050 IP Softphone (Version 1)
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• Ethernet statistics on page 192
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• Server Name
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• DHCP Status
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A maximum of 5 DNS Server addresses display.
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• Microphone Auto Gain Control Status
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• Supported codecs
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• End System Delay
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• Current NonPaged Pool Usage (MB)
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- FW Build Date
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Avaya 2050 IP Softphone
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Chapter 11: Expansion Module for Avaya
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is the key number for the Page + Key Offset
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Chapter 12: Avaya 1110 IP Deskphone
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• Replacing an Avaya 1110 IP Deskphone on page 220
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- Caller ID display order
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Figure 32: Avaya 1110 IP Deskphone display area
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Cleaning the IP Phone display screen
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Before you begin
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REQ:new TYPE: 1110
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Figure 34: Stand cover removed
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Figure 35: Avaya 1110 IP Deskphone connections
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Figure 36: Cable routing tracks
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TFTP firmware upgrade
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Chapter 13: Avaya 1120E IP Deskphone
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• seven specialized feature keys
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j -> k -> l -> J -> K -> L -> 5 ->
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Figure 38: 1120E IP display area
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Table 38: Package components
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Figure 40: Stand cover removed
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Figure 41: Avaya 1120E IP Deskphone connections
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Figure 42: Cable routing tracks
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Avaya 1120E IP Deskphone
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Chapter 14: Avaya 1140E IP Deskphone
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Figure 43: Avaya 1140E IP Deskphone
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- Display diagnostics
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j k l J K L 5
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Figure 48: Cable routing tracks
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3. Press OK when the node number displays.
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Chapter 15: Avaya 1150E IP Deskphone
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Keys and functions
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Table 47: Services menu
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Local Tools menu
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- Feature key (reserved for future implementation)
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Figure 53: Remove the stand cover
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Figure 54: Avaya 1150E IP Deskphone connections
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Figure 55: Cable routing tracks
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Chapter 16: Avaya 1165E IP Deskphone
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Figure 56: Avaya 1165E IP Deskphone
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- Set Info
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Table 54: Character key mappings
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Figure 57: Avaya 1165E IP Deskphone display screen
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Figure 59: Stand cover removed
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Figure 60: Avaya 1165E IP Deskphone connections
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Figure 61: Cable routing tracks
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• obtaining the provisioning parameters
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b. Set the password as non-NULL.
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Removing an Avaya 1165E IP Deskphone from service
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Chapter 17: Avaya 1100 Series Expansion
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PAGEOFST is prompted if one Expansion Modules is
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Connecting the Expansion Module to the IP Phone
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Figure 65: Connecting the Expansion Module
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IP Phone DN/feature key
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Chapter 18: IP Deskphones with SIP
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IP Deskphones with SIP software
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Chapter 19: Features
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Virtual Office login and logout soft key display
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Emergency Services for Virtual Office
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Active Call Failover
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USK SRTP configuration
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Table 60: Valid delete command lines
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• PROTOCOL (required; value = TFTP)
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addresses, without any
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WML page soft keys
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WML Browser information display
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phone or user
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5. Press the Down navigation key to open list box.
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802.1ab Link Layer Discovery Protocol
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• 0x9d (Site Specific option 157)
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Format for IP Phone DHCP site-specific option
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DHCP Message Types
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Figure 71: IP acquisition sequence: Case 3
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• 0x9d (157)
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Chapter 20: X.509 Certificates
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Figure 73: Fingerprint value screen
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Figure 74: Signed certificate file
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REM Setup temporary files
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VAL_MANUAL_A (default)—you must accept a displayed
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Restore factory defaults
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410 IP Deskphones Fundamentals
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Chapter 21: Regulatory and safety
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Table 90: EMC compliance
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DenAn regulatory notice for Japan
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Appendix A: Local Tools menu
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Controlling the menu lock
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1. Display Settings
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• 4. Auto Lock
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Local Tools menu for Avaya 1165E IP Deskphone
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The Locks menu offers the following choices
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IP Set Information
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Appendix B: Provisioning the IP Phones
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Figure 79: Provisioning life cycle
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Table 94: Keys and descriptions
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XAS IP [ ]
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Outline Font [ ]
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Configuring parameters manually for GUI
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S1 Retry S1 PK
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Options or input
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Automatic provisioning using TFTP
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y for yes
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10 for 10 Mbps
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7 = 1 hour
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A string of 1 to 21 characters, that
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Character string up to 64
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4 digits [0,1,2]
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one or more URLs, separated by
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/*Do not ignore GARP*/
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/*Secondary server retry count*/
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0 to 9999 value for the Node ID of the
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The parameter value
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Factory default value
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Provisioning the IP Phones
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Appendix C: Manual provisioning of Avaya
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Config menu option
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Appendix D: Manual provisioning of Avaya
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Appendix E: Manual provisioning of Avaya
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Table 115: Keys and descriptions
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Appendix F: Headset support
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Enabling Bluetooth® wireless technology
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5. Use the Down navigation key to open the list.
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Active Headset Device
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• GN Netcom wireless headsets
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Wireless USB headsets
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ATA USB power limitations
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532 IP Deskphones Fundamentals
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Appendix G: Datagram Transport Layer
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Action byte value = 7
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Figure 80: Certificates window
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Figure 81: Select Certificate Store window
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Figure 82: Certificate Import Wizard
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Figure 83: Certifications location window
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Figure 85: Certificates window
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Datagram Transport Layer Security
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Appendix H: Virtual Private Network
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Table 122: VPN tunnel status description
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Virtual Private Network
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Appendix I: Design for Operability
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Free memory is calculated more
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Task stack monitor detects a
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View Information log
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category ID that indicates what
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Table 132: Encrypt all passwords
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Design for Operability
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Appendix J: Licensing
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Accessing the Keycode Retrieval System
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Appendix K: IP Phone diagnostic utilities
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Network diagnostic utilities
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(TPS) - Remote
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Accessing IP Set and DHCP Information
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Accessing Diagnostic Tools in Remote mode
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• HWID = IP Phone hardware ID
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Figure 93: RTP/RTCP statistics data display page
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Figure 94: Ping data display page
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Figure 96: Ethernet statistics data display screen
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Figure 99: QoS statistics data display page
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Set IP Information
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Using CLI Commands
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TN ID CODE:
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Using Network Diagnostic Tools
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• Duplex Mode
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1. IP Set and DHCP Information
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- Server Config
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3. Ethernet Statistics
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Using the IP Network Statistics tool
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Figure 104: IP Networks Statistics screen
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Using the USB Devices tool
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Diagnostics for the Avaya 1165E IP Deskphone
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Using the IP Set Information tool
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• Gateway IP
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The IP Phone displays the following
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Figure 110: Ethernet Statistics
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• Unicast Packets Sent
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• Incoming Packet errors
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Figure 112: USB devices
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6. Advanced Diag
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Figure 117: Device Certificate Details Menu
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Appendix L: Language enhancement
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TFTP Server support
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Appendix M: DHCP server configuration
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Figure 119: Windows 2000 administration console
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• Commas are used as separators.
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subnet 47.147.77.0 netmask 255.255.255.0
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Configuring Solaris 2 to work with IP Phones
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Table 138: Network table
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DHCP server configuration
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Appendix N: TFTP Server
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Figure 126: TFTP Server on a network
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• 1220: 1220.cfg / 062ACxx.bin
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Image file name. This name must match the
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The version of the font is ignored. The
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Figure 127: Sample of the font configuration file
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642 IP Deskphones Fundamentals
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Appendix O: 802.1Q VLAN description
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• Avaya 1220 IP Deskphone
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IP Phone support
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Each VLAN ID is specified as follows
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VLAN Configuration Choices
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PC Port (Egress direction)
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802.1Q VLAN description
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Appendix P: Port numbers
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Port number or
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Appendix Q: Bluetooth® and Wireless
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Bluetooth® and Wireless Fidelity interference
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Appendix R: Power requirements and
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Appendix S: IP Deskphone context-
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Appendix T: Call features
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Display Intercom Group
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ACD Agent Call
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664 IP Deskphones Fundamentals
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Appendix U: FLEXnet licensing error codes
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Error in select system call.
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Error enabling the event log.
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Bad SERVER line.
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Appendix V: Avaya 2050 IP Softphone
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Avaya 2050 IP Softphone license information
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