bluefin PAXs500 Manuals

©Bluefin Payment Systems, 2016 All Rights Reserved. Privileged and Confidential. PAX S500 STANDALONE Quick Reference Guide BASICS SETUP Your terminal is preprogrammed and ready for use immediately! 1) Plug into Ethernet 2) Plug into wall 3) Turn on TERMINAL PASSWORD: Today’s date in the format of MMDDYYYY (can be changed upon request) SUPPORT PHONE: 800-675-6573 EMAIL: [email protected] HOURS: Monday- Friday 7 AM – 6 PM Central Saturday 8 AM – 4:30 PM Central PROCESSING BATCH Batch out terminal Only need to do manually before turning off terminal 1) Press FUNC 2) Press 2 for “Batch” 3) Press 1 for “Batch Close” SALE Swiped transaction 1) Ensure bottom right corner says “Sale” 2) Enter Amount 3) Press Enter 4) Swipe card Keyed transaction 1) Ensure bottom right corner says “Sale” 2) Enter Amount 3) Press Enter 4) Enter card number, expiration date, and additional info as prompted (varies depending on programming) V/SALE Void a transaction Prevents sale from settling, use in place of refund if transaction has not batched out 1) Press arrows until V/SALE screen 2) Press Enter 3) Search by transaction or reference number 4) Transaction will be displayed; press enter 5) Press cancel at signature screen RETURN Refund a transaction Only refund transactions that were not run the same day 1) Press arrows until you reach RETURN option 2) Press Enter 3) Choose if by card number or reference number 4) Enter amount 5) Press Enter 6) Swipe or enter card number or reference number AUTH Authorization Authorizations do not settle unless manually captured. 1) Press arrows until you reach AUTH option 2) Enter amount 3) Swipe or key card 4) Sign if swiped FORCED Force sale Manually capture an existing authorization. 1) Press arrows until you reach FORCED option 2) Enter amount 3) Swipe or key card 4) Enter auth number (if it has letters, press number key and then alpha key until correct letter is displayed) V/FRCD Void a forced transaction 1) Press arrows until you reach V/FRCD 2) Press Enter 3) Enter Transaction # and press enter 4) Transaction will be displayed 5) Press enter 6) Will ask if card present, respond 7) Press cancel at signature screen

PAX S500 Stand-Alone User Guide PAX S500 Stand-Alone User Guide V1.0 Issued 07/26/2016 ©Bluefin Payment Systems, 2016 All Rights Reserved.