Honeywell ADEMCO VISTA SERIES Manuals

P a g e | 1 Table of Contents Vista FAQ My alarm is going off and I can’t stop it! What can I do? ................................................................................................................. 2 My system will not stop beeping. What can I do to stop it? ......................................................................................................... 2 I cannot arm my system, why?.................................................................................................................................................. 3 My system does not work .................................................................................................................................................... 3 Powering Down your Vista Panel ..................................................................................................................................... 3 How to Arm and Disarm your system .......................................................................................................................... 4 Adding and Deleting Master/User Codes ................................................................................................................ 4 P a g e | 2 Vista FAQ My alarm is going off and I can’t stop it! What can I do? The system needs to be disarmed. Enter your 4 digit master code + off (1) OR use your keychain remote. (Note: if the alarm was set off by using a keychain panic, then the panel must be disarmed using the 4 digit master code.) 1. If you do not remember your 4 digit master code try guessing any 4 numbers you may have used (last 4 of SSN, birth date, bank pin, etc). 2. Use the OFF button on a keychain remote if you have one. 3. If you still cannot disarm using a 4 digit code, and do not have a keychain remote, then to stop the beeping you must power down the system (Refer to “powering down your panel”). After powering down the panel, leave it powered down and call Technical Support during our available hours for further assistance. My system will not stop beeping, what can I do to stop it? Press the “*” button twice, and read the display on the screen it will say what the error is. If it reports a number like 01-20 it is referring to a zone with your system (front door, back door, etc). If it says 26-42 It could be one of your key chains. If you do not have a zone list, call into tech support during our available hours. Below is a list of common error codes: Check Zone ## 1. If you have a zone list of what numbers your sensors are assigned to check that for the location of the problem sensor. 2. Check your doors and windows make sure they are properly closed. Make sure all covers are attached properly. Low Battery Zone ## 1. Compare the zone ## to your zone list to find which zone has a low battery, and then replace that battery. If it says any number between 26 and 42 then it is a Keyfob battery may need to be replaced. FC, BF, 94,CA, or EA 1. You can try clearing the fault by disarming your system Master code + off (1) two times in a row. If that does not clear issue please contact Technical Support. SYSTEM Low battery, OC , or 70 1. Please contact Technical Support during available hours for further assistance. P a g e | 3 I cannot arm my system. Why? Check your doors and windows for anything open. Press the “*” button twice and the panel will display any error codes. Refer to “My system is beeping, what can I do to stop it” above for list of error codes. Also make sure you are arming your system correctly (refer to the “How to Arm and Disarm your system” section). My system does not work. Does your panel have power? If not, check the outlet that your panel is plugged into (you may not be able to see the wiring running from the panel, but it should be plugged into an electrical outlet nearby. The plug in is about a 2x2x2 inch tan block shaped plug. 1. Check and make sure the outlet is producing power by unplugging the system (plug may be screwed into outlet) and plugging in another electrical device (small lamp, alarm clock, etc). If there is no power to your outlet check your circuit breakers. 2. On the back of our plug there are 2 wires attached to 2 different screws. Ensure both wires are connected securely to the screws. 3. If the wiring looks ok and the outlet has power call into Technical Support during our available hours for further assistance. Powering down your Vista panel Your panel has 2 sources of power: The AC power (where it is plugged into an outlet) and the System backup battery. To fully power down your panel you must disconnect both of these. (Note: Powering down your panel should only be done if it is the last resort. Doing this will disable your system and you will not be monitored.) AC Power: You will need to unplug the Transformer (plug in). 1. The plug in is about a 2x2x2 inch box attached to an electrical outlet usually nearby (but can be anywhere within the home) to the metal control box. (Plug may be screwed into outlet). Unplug and leave unplugged. System Backup battery: The backup battery is located inside the main Control Panel, which is a metal box that could be in a basement, closet storage room etc. 1. To access this battery you must open the panel. Sometimes it is held shut by screws on the right side or a lock that requires a key that should be near by. Check on top of control panel box. 2. Open the Panel up and locate the battery that should be on the bottom of the panel box, it is typically black in color and also is typically on the lower left hand side. 3. Disconnect both red and black wires from the battery. 4. At this point your panel should be powered down completely. Check the screen and see if it is blank. Also try pressing the “*” button twice and see if the panel responds. If the panel still has power than you may have disconnected the wrong plug in.

AADDEEM MCCO O VVIISSTTAA SSEERRIIEESS VVIISSTTAA--1155PP VVIISSTTAA--1155PPSSIIAA VVIISSTTAA--2200PP VVIISSTTAA--2200PPSSIIAA IInnssttaallllaattiioonn aanndd SSeettuupp G Guuiiddee K5305-1V10 3/15 Rev B RECOMMENDATIONS FOR PROPER PROTECTION The Following Recommendations for the Location of Fire and Burglary Detection Devices Help Provide Proper Coverage for the Protected Premises. Recommendations for Smoke and Heat Detectors Regarding the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below.  Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household as follows: For minimum protection, a smoke detector should be installed outside of each separate sleeping area, and on each additional floor of a multi-floor family living unit, including basements. The installation of smoke detectors in kitchens, attics (finished or unfinished), or in garages is not normally recommended.  For additional protection, the NFPA recommends that you install heat or smoke detectors in the living room, dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms, basements and attached garages. In addition, we recommend the following  Install a smoke detector inside every bedroom where a smoker sleeps.  Install a smoke detector inside every bedroom where someone sleeps with the door partly or completely closed. Smoke could be blocked by the closed door. Also, an alarm in the hallway outside may not wake up the sleeper if the door is closed.  Install a smoke detector inside bedrooms where electrical appliances (such as portable heaters, air conditioners or humidifiers) are used.  Install a smoke detector at both ends of a hallway if the hallway is more than 40 feet (12 meters) long.  Install smoke detectors in any room where an alarm control is located, or in any room where alarm control connections to an AC source or phone lines are made. If detectors are not so located, a fire within the room could prevent the control from reporting a fire or an intrusion THIS CONTROL COMPLIES WITH NFPA REQUIREMENTS FOR TEMPORAL PULSE SOUNDING OF FIRE NOTIFICATION APPLIANCES. Recommendations for Proper Intrusion Protection  For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building.  In addition, we recommend that a communications backup be used in the security system so that alarm signals can still be sent to the Central Monitoring Station if communications are out of order (alarm signals are normally sent over the cellular and/or Wi- Fi/internet networks). This security system is designed for use with devices manufactured or approved by Resideo Technologies, Inc., through its subsidiary Ademco Inc. (“Resideo”), for use with your security system. Your security system is not designed for use with any device that may be attached to your security system's keypad or other communicating bus if Resideo has not approved such device for use with your security system. Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your Resideo limited warranty. When you purchase devices that have been manufactured or approved by Resideo you acquire the assurance that these devices have been thoroughly tested to ensure optimum performance when used with your security system. VISTA-15P/20P/SIA Installation and Setup Guide i Table of Contents System Features .................................................................................................................................................................................. 1 Capabilities and Functions ............................................................................................................................................................... 1 Compatible Devices ......................................................................................................................................................................... 2 Mounting and Wiring the Control (Continued) ................................................................................................................................... 3 Installing the Control Cabinet and PC Board .................................................................................................................................... 3 Cabinet and Lock ....................................................................................................................................................................... 3 Mounting the PC Board Alone (no RF Receiver) ........................................................................................................................ 3 Mounting Board with RF Receiver .............................................................................................................................................. 3 Auxiliary Device Current Draw Worksheet ................................................................................................................................. 4 AC Power, Battery, and Ground Connections .................................................................................................................................. 5 1321 Transformer ...................................................................................................................................................................... 5 Battery Connections ................................................................................................................................................................... 5 Battery Saver Feature ................................................................................................................................................................ 5 Earth Ground ............................................................................................................................................................................. 5 Sounder (Bell) Connections ............................................................................................................................................................. 6 Basic Connections ..................................................................................................................................................................... 6 Supervised Output ..................................................................................................................................................................... 6 Connecting the Keypads and Other Addressable Devices ............................................................................................................... 6 Connections ............................................................................................................................................................................... 6 Supplementary Power (optional) ................................................................................................................................................ 6 Keypad Notes ............................................................................................................................................................................ 7 Communication Device .............................................................................................................................................................. 7 (Long Range Radio) Connections .............................................................................................................................................. 7 Table of Device Addresses .............................................................................................................................................................. 7 Hardwire Zones and Zone Expansion .............................................................................................................................................. 8 Hardwire Zones.......................................................................................................................................................................... 8 Double-Balanced Zones............................................................................................................................................................. 8 Zone Doubling ........................................................................................................................................................................... 8 Smoke Detectors ....................................................................................................................................................................... 8 Smoke Detector Notes ............................................................................................................................................................... 9 4219/4229 Expansion Zones ..................................................................................................................................................... 9 Installing the RF Receiver and Wireless Transmitter Zones ........................................................................................................... 10 Compatible Receivers .............................................................................................................................................................. 10 Receiver Connections .............................................................................................................................................................. 10 RF Receiver Notes ................................................................................................................................................................... 10 Installing the Transmitters ........................................................................................................................................................ 11 Transmitter Battery Life ............................................................................................................................................................ 11 Connecting Relay Modules and Output Triggers ............................................................................................................................ 12 4204/4229 Relay Modules ....................................................................................................................................................... 12 On-Board Triggers ................................................................................................................................................................... 12 System Communication and Operation ........................................................................................................................................... 13 Panel Communication with Central Station .................................................................................................................................... 13 Report Code Formats .................................................................................................................................................................... 13 Ademco Contact ID® ..................................................................................................................................................................... 15 Uploading/Downloading via the Internet ......................................................................................................................................... 16 System Security Codes .................................................................................................................................................................. 17 Keypad Functions .......................................................................................................................................................................... 18 Panic Keys ..................................................................................................................................................................................... 19 Setting the Clock ............................................................................................................................................................................ 19 Testing the System ............................................................................................................................................................................ 20 About Test Procedures .................................................................................................................................................................. 20 System Test ................................................................................................................................................................................... 20 Checking Transmitter Enrollment (Sniffer Mode)............................................................................................................................ 20 Go/No Go Test Mode ..................................................................................................................................................................... 21 Dialer Communication Test and Periodic Test Reports .................................................................................................................. 21 Automatic Standby Battery Tests ................................................................................................................................................... 21 Specifications & Accessories ........................................................................................................................................................... 22 Security Control ............................................................................................................................................................................. 22 Compatible Devices ....................................................................................................................................................................... 22 Contacting Technical Support .......................................................................................................................................................... 23 Troubleshooting ................................................................................................................................................................................. 24 Regulatory Agency Statements ........................................................................................................................................................ 30 Limitations and Warranty .................................................................................................................................................................. 33 INDEX .................................................................................................................................................................................................. 34 SUPPORT, WARRANTY, & PATENT INFORMATION ....................................................................................................................... 36 VISTA-15P/20P/SIA Installation and Setup Guide ii

ADEMCO VISTA SERIES VISTA-20P / VISTA-20PSIA VISTA-15P / VISTA-15PSIA Security Systems Programming Guide K5305-1PRV8 5/11 Rev. A RECOMMENDATIONS FOR PROPER PROTECTION The Following Recommendations for the Location of Fire and Burglary Detection Devices Help Provide Proper Coverage for the Protected Premises. Recommendations For Smoke And Heat Detectors With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below. Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household as follows: For minimum protection a smoke detector should be installed outside of each separate sleeping area, and on each additional floor of a multi-floor family living unit, including basements. The installation of smoke detectors in kitchens, attics (finished or unfinished), or in garages is not normally recommended. For additional protection the NFPA recommends that you install heat or smoke detectors in the living room, dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms, basements and attached garages. In addition, we recommend the following: • Install a smoke detector inside every bedroom where a smoker sleeps. • Install a smoke detector inside every bedroom where someone sleeps with the door partly or completely closed. Smoke could be blocked by the closed door. Also, an alarm in the hallway outside may not wake up the sleeper if the door is closed. DINING KITCHEN BEDROOM BEDROOM BEDROOM BEDROOM LIVING ROOM BEDROOM BDRM DINING LIVING ROOM TV ROOM KITCHEN BEDROOM BEDROOM TO BR LVNG RM BASEMENT KTCHN . CLOSED DOOR GARAGE Smoke Detectors for Minimum Protection Smoke Detectors for Additional Protection Heat-Activated Detectors BDRM floor_plan-001-V1 • Install a smoke detector inside bedrooms where electrical appliances (such as portable heaters, air conditioners or humidifiers) are used. • Install a smoke detector at both ends of a hallway if the hallway is more than 40 feet (12 meters) long. • Install smoke detectors in any room where an alarm control is located, or in any room where alarm control connections to an AC source or phone lines are made. If detectors are not so located, a fire within the room could prevent the control from reporting a fire or an intrusion. THIS CONTROL COMPLIES WITH NFPA REQUIREMENTS FOR TEMPORAL PULSE SOUNDING OF FIRE NOTIFICATION APPLIANCES. Recommendations For Proper Intrusion Protection For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building. In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the alarm monitoring station in the event that the telephone lines are out of order (alarm signals are normally sent over the phone lines, if connected to an alarm monitoring station). – 2 – TABLE OF CONTENTS PROGRAMMING MODE COMMANDS.....................................................................................................................4 DATA FIELD PROGRAMMING FORM .....................................................................................................................5 CONFIGURABLE ZONE TYPES WORKSHEET ....................................................................................................18 ∗∗∗∗56 ZONE PROGRAMMING MENU MODE............................................................................................................19 ∗∗∗∗58 EXPERT ZONE PROGRAM MODE..................................................................................................................21 WIRELESS KEY PROGRAMMING TEMPLATES ..................................................................................................22 ∗∗∗∗57 FUNCTION KEY PROGRAMMING MENU MODE...........................................................................................24 OUTPUT DEVICE PROGRAMMING GENERAL INFORMATION (*79/*80 Menu Mode)......................................25 ∗∗∗∗79 RELAY/POWERLINE CARRRIER DEVICE (X-10) PROGRAMMING MENU MODE .....................................25 ∗∗∗∗80 OUTPUT FUNCTION MENU MODE ................................................................................................................26 ∗∗∗∗81 ZONE LIST MENU MODE ................................................................................................................................28 ∗∗∗∗82 ALPHA DESCRIPTOR MENU MODE ..............................................................................................................29 ALPHA VOCABULARY LIST (For Entering Zone Descriptors)..........................................................................31 SETTING SCHEDULES...........................................................................................................................................32 AVS SYSTEM ENABLE and QUICK PROGRAMMING COMMANDS...................................................................33 SETTING THE REAL-TIME CLOCK .......................................................................................................................33 ∗∗∗∗29 COMMUNICATION DEVICE MENU MODE (Pass-Through Programming).................................................34 UPLOADING/DOWNLOADING VIA the INTERNET...............................................................................................35 ZONE TYPE DEFINITIONS .....................................................................................................................................36 REPORT CODE FORMATS ....................................................................................................................................37 SYSTEM SECURITY CODES..................................................................................................................................38 KEYPAD FUNCTIONS.............................................................................................................................................39 VARIOUS SYSTEM TROUBLE DISPLAYS............................................................................................................40 UL NOTICES............................................................................................................................................................41 SIA QUICK REFERENCE GUIDE ...........................................................................................................................41 ULC S304 REQUIREMENTS (for VISTA-15PCN and VISTA-20PCN) ..................................................................41 FCC STATEMENTS.................................................................................................................................................42 LIMITATIONS STATEMENT ...................................................................................................................................43 CONTACTING TECHNICAL SUPPORT .................................................................................................................43 WORKSHEET for ∗∗∗∗56 ZONE PROGRAMMING.....................................................................................................44 WORKSHEET for ∗∗∗∗57 FUNCTION KEY PROGRAMMING....................................................................................45 WORKSHEET for ∗∗∗∗79 OUTPUT RELAY/POWERLINE CARRIER DEVICE PROGRAMMING ............................45 WORKSHEET for ∗∗∗∗81 ZONE LIST PROGRAMMING ............................................................................................45 !WORKSHEET for ∗∗∗∗80 OUTPUT FUNCTION PROGRAMMING ............................................................................46 WORKSHEET for SCHEDULES .............................................................................................................................47 TABLE OF DEVICE ADDRESSES..........................................................................................................................47 5800 SERIES TRANSMITTER INPUT LOOP IDENTIFICATION............................................................................48 – 3 – PROGRAMMING MODE COMMANDS Compatibility: This document applies to systems with microprocessor version 9.1 or higher. TO ENTER PROGRAMMING MODE (using an alpha keypad connected to the control): A. POWER UP, then press [,] and [#] at the same time, within 50 seconds of powering up (this method must be used if ,98 was used to exit program mode). OR B. Enter Installer Code (4112) then 8 0 0. PROGRAMMING COMMANDS Task Command/Explanation Go to a Data Field Press [∗∗∗∗] + [Field Number], followed by the required entry. Entering Data When the desired field number appears, simply make the required entry. When the last entry for a field is entered, the keypad beeps three times and automatically displays the next data field in sequence. If the number of digits that you need to enter in a data field is less than the maximum digits available (for example, the phone number fields *41, *42), enter the desired data, then press [∗ ] to end the entry. The next data field number is displayed. Review a Data Field Press [#] + [Field Number]. Data will be displayed for that field number. No changes will be accepted in this mode. Deleting an Entry Press [∗∗∗∗] + [Field Number] + [∗∗∗∗]. (Applies only to fields ∗40 thru *46, *94, and pager fields) Initialize Download ID Press ∗∗∗∗96. Initializes download ID and subscriber account number. Reset Factory Defaults Press ∗∗∗∗97. Sets all data fields to original factory default values. Zone Programming Press ∗∗∗∗56. Zone characteristics, report codes, alpha descriptors, and serial numbers for 5800 RF transmitters. Function Key Programming Press ∗∗∗∗57. Unlabeled keypad keys (known as ABCD keys) for special functions Zone Programming (Expert Mode) Press ∗∗∗∗58. Same options as *56 mode, but with fewer prompts. Intended for those familiar with this type of programming, otherwise *56 mode is recommended. Output Device Mapping Press ∗∗∗∗79. Assign module addresses and map individual relays/powerline carrier devices Output Programming Press ∗∗∗∗80. 4229 or 4204 Relay modules, Powerline Carrier devices, or on-board triggers Zone List Programming Press ∗∗∗∗81. Zone Lists for relay/powerline carrier activation, chime zones, pager zones, etc. Alpha Programming Press ∗∗∗∗82. Zone alpha descriptors IP/GSM Programming Press ∗∗∗∗29. For programming the IP/GSM options. Exit Program Mode with installer code lockout Press ∗∗∗∗98. Exits programming mode and prevents re-entry by: Installer Code + 8 0 0. To reenter programming mode, the system must be powered down, then powered up. Then use method A above. See field *88 for other *98 Program mode lockout options. Exit Program Mode Press ∗∗∗∗99. Exits program mode and allows re-entry by: Installer Code + 8 0 0 or method A above. Scheduling Mode Enter code + [#] + 64. Create schedules to automate various system functions. Site-Initiated Download Installer code + [#] + 1 (perform while system is disarmed and in normal mode) AVS QUICK PROGRAMMING COMMANDS (for AAV sessions using the AVS system) For controls with the following firmware revision levels, these commands automatically configure the control for AVS operation. VISTA-15P = version 6.0 or higher; VISTA-20P = version 7.0 or higher • installer code + [#] + [0] + 3: enable AVS operation • installer code + [#] + [0] + 4: enable AVS operation and enable panels sounds on the AVST speaker • installer code + [#] + [0] + 5: remove all programming options set by [#] + [0] + 3 quick command • installer code + [#] + [0] + 6: remove all programming options set by [#] + [0] + 4 quick command Refer to the AVS SYSTEM ENABLE and QUICK PROGRAMMING COMMANDS section for details on the specific options that are set with each command, depending on the control used. To select the AAV session communication path (phone line/communication device), see field ∗55 Dynamic Signaling Priority. To enable AAV operation, use ∗91 Options field (option 4). SPECIAL PROGRAMMING MESSAGES •••• OC = OPEN CIRCUIT (no communication between Keypad and Control). •••• EE or ENTRY ERROR = ERROR (invalid field number entered; re-enter valid field number). •••• After powering up, AC, dI (disabled) or “Busy Standby vx.x (firmware revision) Dl will be displayed after approximately 4 seconds. This will revert to a “Ready” message in approximately 1 minute, which allows PIRS, etc. to stabilize. You can bypass this delay by pressing [#] + [0]. NOTE for CANADIAN PANELS: Power up time is 2 minutes, and Contact ID report code 305 System Reset is sent if the [#] + [0] command is not performed before the 2 minutes expires. •••• If E4 or E8 appears, more zones than the expansion units can handle have been programmed. The display will clear after you correct the programming. IMPORTANT: The Real-Time Clock must be set before the end of the installation. See procedure in the Setting the Real-Time Clock section of this manual. – 4 –