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Maintenance & Service Guide
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© Copyright 2011 Hewlett-Packard
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About This Book
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Table of contents
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Table 1-1 Microtower Components
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Small Form Factor Components
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Installing and Customizing the
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Select the All Programs menu.
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Computer Setup (F10) Utility
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Table 3-3 Computer Setup—Storage (continued)
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Table 3-4 Computer Setup—Security (continued)
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Recovering the Configuration Settings
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Illustrated parts catalog
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Spare part number
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Sequential Part Number Listing
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Front bezel for use in the EMEA region
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320-GB, 7200-rpm hard drive
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Serial ATA (SATA) Drive Guidelines
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SMART ATA Drives
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Routine Care and Disassembly
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Removing DIPs* from vinyl tray
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Grounding the Work Area
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Cleaning the Mouse
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Cables and Connectors
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Removal and Replacement Procedures
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Populating DIMM Sockets
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Figure 7-6 Expansion Slot Locations (HP Pro 3410)
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Installing Additional Drives
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System Board Drive Connections
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Removing an Optical Drive
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Front I/O and USB Panel Housing Assembly
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Power Switch/LED Assembly
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Fan Sink Assembly
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Table 8-2 Expansion Slots (continued)
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Front USB Assembly
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Carefully lift the processor from the socket (3).
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Connector Pin Assignments
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Connector and Icon (1/8” miniphone)
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Connector and Icon
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x1, x4, x8, and x16 PCI Express Connector
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Power Cord Set Requirements
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POST Error Messages
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POST Numeric Codes and Text Messages
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Troubleshooting Without Diagnostics
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Solving General Problems
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There is no sound or sound volume is too low.
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Solving Power Problems
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Solving Diskette Problems
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Cannot format diskette.
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Table D-3 Solving Diskette Problems (continued)
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Table D-4 Solving Hard Drive Problems (continued)
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Computer will not boot from hard drive.
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Table D-6 Solving Display Problems (continued)
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Solving Audio Problems
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Table D-7 Solving Audio Problems (continued)
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Solving Printer Problems
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Solving Keyboard and Mouse Problems
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Table D-10 Solving Mouse Problems (continued)
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Solving Hardware Installation Problems
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Solving Network Problems
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Table D-12 Solving Network Problems (continued)
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Table D-13 Solving Memory Problems
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Solving Processor Problems
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Cannot eject compact disc (tray-load unit).
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USB flash drive not found (identified).
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Cannot automatically launch Internet programs.
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Solving Software Problems
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Contacting Customer Support
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Password Security and Resetting
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Resetting the Password Jumper
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Backup and Recovery
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Note the following when backing up:
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Performing a Recovery
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This process takes several minutes.
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Table G-1 Specifications
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Table G-2 Specifications
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24-pin power pin assignments
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spare part number
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Media Card Reader
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USB pin assignments
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