Mitel 6863i Configuration Manual

by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or n ...

iii Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 TR-069 Protocol Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Pre-Staging SIP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 TR-069 Function ...

1 WELCOME This document provides information about Technical Report (TR)-069 protocol support for the 6800i Series (6863i, 6865i, 6867i, and 6869i) SIP IP Phones. TR-069 PROTOCOL SUPPORT The IP Phones support the TR-069 protocol. This protocol is a bi-directional HTTP-based protocol that provides a means of communication between Customer-Premises Equipment (CPE) (e.g. IP phones) and ...

2 TR-069 FUNCTIONALITY SUPPORT XML-Remote Procedure Call (RPC) is a protocol which uses XML to encode its calls and HTTP as a transport mechanism to make requests to Internet-based servers. The following table identifies the XML-RPC methods supported for the TR-069 functionality on the phones in Release 4.0.0 SP1. LIMITATIONS The following is a list of limitations with TR-069: • TR-111 Part 1 is not supported (only Part 2 - STUN) ...

3 • SetVouchers • GetOptions • Inform Retry Policy with increasing intervals is not supported (only constant intervals are supported) • Active Notification is supported only for limited list of parameters • A subset of Mitel configuration parameters are supported through TR-069 • Only a TR-069 active session is supported (single IP address) • CPE Identification is made ...

4 Each of these parameters are described as follows: PARAMETER – tr69 CONFIGURATION FILES startup.cfg, mac.cfg DESCRIPTION Enables/disables TR-069 communciation. FORMAT Boolean DEFAULT VALUE 0 RANGE 0-1 0 (disabled) 1 (enabled) EXAMPLE tr69: 1 PARAMETER – tr69 server CONFIGURATION FILES startup.cfg, mac.cfg DESCRIPTION Specifies the IP or domain name of the TR-069 Auto-Configuration Server (ACS). This is the server to which the ...

5 PARAMETER – tr69 server path CONFIGURATION FILES startup.cfg, mac.cfg DESCRIPTION Specifies the server path of the TR-069 Auto-Configuration Server (ACS). This is the path to which the phone sends TR-069 messages. Contact your System Administrator for the applicable path to specify for this parameter. FORMAT String DEFAULT VALUE Empty RANGE Not Applicable EXAMPLE tr69 server pat ...

6 The following subsections provide additional information and parameters that are requirements for the TR-069. SUPPORT FOR GETTING CAPABILITIES, GENERAL PROFILES, AND OTHER STATIC PARAMETERS When the phone boots up for the first time, it will send an Inform message with the event code BOOTSRAP to the ACS server. The ACS server will ask for the supporting parameters on the phone. After this initial contact, the ACS server can read o ...

7 TR-111 The phones support the TR-111 protocol as a requirement for TR-069. TR-111 applies the TR-069 to remote manage home networking devices (i.e. it can access a phone that is inside a private network from a server outside). The TR-111 standard defines two ways of managing CPE located behind Network Address Translation (NAT) routers. The parameters are automatically configured f ...

8 INFORM UPON RECEIPT OF SIP NOTIFY CHECK-SYNC SUPPORT Configuration parameters are available allowing Adminstrators the ability to specify the behavior of the phones when they receive a SIP NOTIFY containing a check-sync event. In such scenarios, the phones can be configured to behave in one of the following ways: • Check the configuration files and reboot if changes are detected. • Redirect the SIP NOTIFY with the check-sync e ...

9 CONFIGURING THE INFORM UPON RECEIPT OF SIP NOTIFY CHECK-SYNC FEATURE USING THE CONFIGURATION FILES CONFIGURATION BACKUP AND RESTORE Administrators can backup and restore the TR-069 configuration on the ACS server. The ACS server makes a request for a configuration file upload and the phone responds to the request. For a configuration file upload, the server sends the following par ...

10 When the phone receives the request to backup, it uploads the local.cfg or server.cfg file to the server depending on the FileType argument defined (i.e. “1 Vendor Configuration File” = local.cfg, “X_Aastra Server Configuration File” = server.cfg). The protocol supported for configuration file upload from the CPE are HTTP, TFTP, and FTP. LOG FILE DOWNLOAD FROM CPE The ACS server can make a request for a log file upload. F ...

11 PASSIVE AND ACTIVE NOTIFICATION The phones support active and passive notification. If a parameter is configured to "Active notification", when this parameter is modified through the Mitel Web UI, an inform message with the new value of the parameter is sent to the ACS (the phone does not wait for the periodic inform). If a parameter is configured to "Passive notification", when ...

12 SECURED CONNECTION SUPPORT The following parameters are available allowing Administrators the ability configure a secure connection between the CPE and ACS: • tr69 trusted certificates • tr69 private key • tr69 server authentication required Each of these parameters are described as follows: PARAMETER – tr69 trusted certificates CONFIGURATION FILES startup.cfg, mac.cfg DESCRIPTION Specifies a file name for a .PEM file loc ...

13 PRIVATEKEY.PEM EXAMPLE The following is an example of the contents of a privateKey.pem file: -----BEGIN CERTIFICATE----- MIICnTCCAgYCCQCH6qZc+3ElAzANBgkqhkiG9w0BAQUFADCBkjELMAkGA1UEBhMCQ0 ExEDAOBgNVBAgTB09udGFyaW8xEDAOBgNVBAcTB1Rvcm9udG8xDzANBgNVBAoTBk Fhc3RyYTEQMA4GA1UECxMHSXBQaG9uZTEPMA0GA1UEAxMGYWFzdHJhMSswKQYJ KoZIhvcNAQkBFhxndWlsbGF1bWUuaG9ycmVhdUBhYXN0cmEuY29tMB4XDTEyMTExOT ...

14 FACTORY RESET The purpose of a factory reset is to restore the configuration to default when it is requested by the ACS server. From the ACS server, make a “factory reset” request. This will set all the parameters to the default value. DEVICE DATA MODEL SUPPORT For this release, the phones support only the configuration parameters listed in the section, “TR-069 Functionality Support” on page 2, for remote management throu ...

15 APPENDIX A - SAMPLE CONFIGURATION The following is an example detailing how the TR-069 parameters can be defined within the configuration files: # enable tr69 tr69: 1 #username and password for the ACS tr69 username: ACS1234 tr69 password: ACS1234 #to modify the path, add the two following parameter tr69 connection request path: mitel tr69 connection request port: 12345 #TR-069 A ...

16 APPENDIX B - XML DATA MODEL SCHEMA The following is a schema that can be used as a template for a customized XML data model: Device.

17 LAN. AddressingType DNSServers ...