MuxLab 500759 Quick Installation Manual

94-000829-A SE-000829-A 8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5 Tel: (514) 905-0588 Fax: (514) 905-0589 Toll Free (North America): (877) 689-5228 E-mail: [email protected] URL: www.muxlab.com Specifications Environment HDMI 1.4 Devices Blu-Ray, projectors, monitors, TV, PC, laptops, servers supporting HDMI. Transmission Transparent to the user. Bandwidth 300MHz Signals HDMI 1.4 protocol Connectors Note: Cables not included. One (1) HDMI receptacle. One (1) RJ45S for Cat 5e/6 unshielded or shielded twisted pair. Two (2) 3.5mm jacks for IR emitter (on TX)/sensor (on RX). Two (2) 3.5mm jacks for audio insert (on TX)/audio extract (on RX) One (1) DB9 for the RS232. Four (4) DIP Switches for device ID addressing. Maximum Distance Based on a maximum length of 6.6ft (2m) of HDMI cable per end. Cat5e/6: 330 ft (100 m) up to 4K @ 30Hz. Note: When installed in an electrically noisy environment, an STP cable must be used. Also, cross-connection reduces the effective distance depending on the grade of twisted cable used. Latency Typical one (1) Frame (16ms), maximum 2 frames (33ms). Compression Proprietary Compression. Bandwidth Up to 850Mbps. Network Requirement 1000BaseT with Jumbo Frame. IR Frequency 38 to 56 KHz (IR Emitter and IR Sensor sold separately). RJ45 Pin Configuration Reverse Polarity Sensitive. Use EIA/TIA 568A or 586B straight-through wiring. RJ45 Link Pin 1 (R) Pin 2 (T) Pin 3 (R) Pin 6 (T) Pin 4 (R) Pin 5 (T) Pin 7 (R) Pin 8 (T) Cable One (1) Cat 5e/6 or better twisted pair cables required. Power Supply This device supports PoE (PD), an external power supply is not included. It is intended to be powered via a PoE (PSE) Ethernet Switch. If required, an optional power supply (500993) may be purchased separately. PoE IEEE 802.3af Power Consumption Transmitter: 2.85Watt Receiver: 2.55Watt Temperature Operating: 0° to 40°C Storage: -20° to 85°C Humidity: Up to 95% non-condensing Dimensions 4.40” x 5.08” x 1.00” (112mm x 129mm x 25mm) Weight 1.5lbs (0.68kg) Compliance Regulatory: FCC, CE, RoHS Flammability: 94V0 Warranty 2 years Order Information 500759 Video Wall 4K over IP PoE Extender Kit 500759-TX Video Wall 4K over IP PoE Extender TX 500759-RX Video Wall 4K over IP PoE Extender RX Accessories (These items are sold separately) 500920 16-Port Rackmount Transceiver Chassis 500917 Wall Mount Transceiver Bracket Kit 500990 IR Emitter, and 500991 IR Sensor 500993 Univ. Locking Power Supply 5VDC/2.6A US/UK/EU Blade Video Wall 4K over IP PoE Extender Kit 500759 Quick Installation Guide Overview The Video Wall 4K over IP PoE Extender Kit allows HDMI equipment supporting up to 4K @ 30Hz or 1080p at 60Hz resolution to be connected and extended to create a Video Wall of user configurable size (X by Y) supporting 100’s of screens, depending on network bandwidth, utilizing one Receiver for each display in the array. Each Transmitter (500759-TX) and Receiver (500759- RX) can be connected via Cat5e/6 cable up to 330ft (100m) from an Ethernet Switch. The Transmitters and Receivers support PoE (PD) and may be powered by a PoE (PSE) Ethernet Switch. The kit comes with one (1) Transmitter and one (1) Receiver. The IR Emitter and IR Sensor, if required, may be purchased separately for IR based remote control applications. For the point-to-multipoint and multipoint-to-multipoint configuration the Ethernet switch must have Gigabit ports, DHCP server capability, IGMP communications protocol and support Jumbo Frames. MuxLab recommends using the Cisco SG300 Series Managed Switches. The MuxLab Pro Digital Network Controller (500811) is available to simplify configuration and control and allows for third party smartphone and tablet management. Applications Applications include video wall, digital signage, commercial and residential AV systems, classroom projector systems, boardroom systems, collaborative PC systems, and medical information systems. Installation 1. Identify the connectors on the Transmitter and Receiver as indicated on the product labels, see the above front and rear product views for further details. 2. Verify that the distance between the HDMI Transmitter and Receiver is within MuxLab specifications (see Specifications table for more details). 3. To install the Transmitter: 3a. Connect the Transmitter to the HDMI video source with an HDMI compliant cable. 3b. If the application is point-to-point, then connect one (1) length of Cat 5e/6 (or higher) grade UTP cable to the RJ45 LINK connector on the Transmitter. If transmitting over the network, use an Ethernet Switch between Transmitter and Receiver 4. To install the Receiver: 4a. Connect the Receiver to the HDMI display equipment with an HDMI compliant cable. 4b. If the application is point-to-point, then connect one (1) Cat 5e/6 cable (or higher) coming from the Transmitter, to the RJ45 LINK connector on the Receiver. If

transmitting over the network, use an Ethernet Switch between Transmitter and Receiver. 5. If the configuration is a point-to-multipoint or multipoint-to-multipoint: 5a. You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support. In addition Jumbo Frame support is required, and IGMP Protocol support is required for the multipoint-to-multipoint case. Verify that the Ethernet Switch is configured correctly and that the DHCP Server is enabled, that the IGMP Protocol is enabled for multipoint-to-multipoint applications, and that Jumbo Frames is enabled. See the operating manual for more information about configuring the Ethernet Switch. 5b. Connect all Transmitters and Receivers to the Ethernet Switch. 5c. Use the DIP Switches to select a unique Device ID for each Transmitter present on the network and configure each Receiver Device ID to the corresponding selected Transmitter. Note: This step is not necessary if the MuxLab Pro Digital Network Controller (500811) is used. 6. Powering the Transmitter or Receiver via an external power supply is only necessary where PoE (PSE) is unavailable. If PoE is unavailable, connect the 5 VDC power supply (sold separately) to each Receiver and to an AC power outlet. Next connect each Transmitter in the same manner. If power is present, the green power LED on each Transmitter and Receiver will illuminate. Note: Power ‘ON’ the Video Wall 4K over IP PoE Extender only after all connections have been made. 7. Power ‘ON’ the HDMI equipment and verify the image quality. 8. This product supports IR pass-thru control. If infrared remote control is needed to control the Source equipment from the Display, connect the IR Sensor (sold separately) to the 3.5mm Stereo Jack of the Receiver and the IR Emitter (sold separately) to the 3.5mm Mono Jack of the Transmitter. Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a mono plug (2 Contacts). 9. Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR signal reception, aim the hand-held remote control at the top of the IR Sensor enclosure. 10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD player). For a clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR Emitter’s signal is transmitted from the side of the enclosure. 11. This product supports RS232 bidirectional communication. On the Transmitter, the RS232 port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cable accordingly. Configure the RS232 communications setting via the device web interface. 12. Commands or messages may be sent via RS232 by connecting a PC to the RS232 port of the Video Wall 4K over IP PoE Extender, or over the network via IP. This communications is meant to be machine to machine. 13. The following diagram illustrates a typical 2x2 video wall configuration. Troubleshooting The following table describes some of the symptoms, probable causes and possible solutions in regard to the installation of the Video Wall 4K over IP PoE Extender Kit: Symptom Transmitter LEDs Receiver LEDs Probable Cause Possible Solutions Power Link Power Link No Image OFF OFF OFF OFF No power • Check power connections • Check PoE Ethernet Switch Setup No Image BLINK OFF BLINK ON Booting • Wait until booting process finish No Image ON OFF ON OFF No Ethernet Link • Check Ethernet Switch Status • Check UTP Cables Info Screen ON OFF ON BLINK UTP Cable • Check the Transmitter UTP cable Info Screen ON ON ON OFF UTP Cable • Check the Receiver UTP cable. Info Screen ON BLINK ON BLINK No Data Connection • Check if DIP Switch settings match Info Screen ON ON ON BLINK Wrong setting on Decoder • Check DIP Switch address of the Receiver Choppy Video ON ON ON ON Configuration • Check cable length • Check the HDMI Cable Quality • Check if Jumbo Frame and IGMP are enabled on the Ethernet Switch Image flickers when powering up nearby equipment ON ON ON ON Interference • Use STP cables IR not functioning * ON ON ON ON Interference from sunlight, Fluorescent, Neon or Halogen lights • Place the IR equipment away for the interfering light IR not functioning * ON ON ON ON Interference from RF radiation from the TV • Place the IR equipment away for the RF radiation * IR Emitter and IR Sensor sold separately. If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689- 5228 (toll-free in North America) or (+1) 514-905-0588 (International).