TableSafe RAIL Operation & User’s Manual

Certification Exhibit FCC ID: 2AAUJ-R001 FCC Rule Part: 15.225 and 15.247 TÜV SÜD Project Number: 16-3026 Manufacturer: TableSafe, Inc. Model: RAIL2 Manual ...

2 of 22 Table of Contents RAIL Introduction_________________________________________________________________________________________________________________________ 3 Product Features __________________________________________________________________________________________________________________________ 3 Staff Login ______________________ ...

3 of 22 RAIL Introduction The RAIL is a patented, handheld, digital device designed to replicate the look and feel of a traditional bill presentation folder. The RAIL allows guests to securely self-swipe credit cards, auto-calculate tip, split the bill multiple ways, and choose how to have their receipt delivered. It provides additional se ...

4 of 22 Staff Login Clock in on POS before logging into the RAIL. When on the Server Login screen, simply input your PIN, or swipe your POS Login Card through the RAIL’s MSR. Below are some issues and resolutions related to logging in: 1. Employee logged in on other terminal If you are logged in on the POS terminal, you will not be able to ...

5 of 22 Server Tools Once logged in to the RAIL, the server will be presented with the “My Tables” screen, which shows all of the server’s currently open tables from the POS. Servers will be able to select tables from this screen to begin the payment process when the guest is ready to check out. In the upper right corner of the screen, ...

6 of 22 Receipt Printer A receipt printer should be selected at the beginning of each server’s shift for whenever a guest selects a printed receipt. Each server may have their own receipt printer location and any RAIL device can be used to designate the location. Tip Report The Tip Report displays all the checks closed on the RAIL with cre ...

7 of 22 RAIL Status The RAIL Status displays a RAIL’s current software versions and hardware information. Display Settings The Display Settings allows a user to modify the RAIL’s screen brightness and LED brightness. ...

8 of 22 Manager Utilities Managers have the same utilities as servers, plus the following: Factory Reset • Restarts the RAIL to factory settings. Factory reset will need to be selected if a new wireless network will be used with the RAIL or new credentials are required to maintain RAIL connectivity Update Software • Checks for any availa ...

9 of 22 Prepare the Check Follow the steps below to present the RAIL when the guest is ready to check out. • Select the table from “My Tables” screen • Press “Please Click Here and Present to Guest” • Close cover of folio Presenting the RAIL “This is the RAIL, our secure payment device to protect your credit card information. ...