BT Vision Customer Self Install Manual

V.2 039077 www.bt.com/btvision Helpdesk If your questions are not answered in the FAQ section of this guide or you continue to experience difficulties, please do not hesitate to contact the BT Vision Technical Helpdesk on 0845 600 7030. ...

How it all works ...............................................3 Step 1 - Check your kit .....................................5 Step 2 - Connect your Powerline Adapters ........9 Step 3 - Connecting your BT Vision .................13 Step 4 - Start up your BT Vision ......................17 FAQs .............................................................25 Helpdesk .......................................................BC Contents Self Install Guide ...

BT Vision Self Install Guide Getting your BT Vision service up-and-running is easy. This guide tells you more about what you get with your BT Vision service and how to install the different elements. We want your installation to be as smooth as possible so please follow the steps outlined in this guide. Install your BT Home Hub If you haven’t already installed your BT Home Hub, you need to do so before installing BT Vision. Please refer to the BT Total Broadband Set-Up Guide. This can be found in your BT Home Hub pack. If you are unable to find the guide then please check out www.homehub.bt.com/ html/getting-started.ht ...

If your BT Home Hub and BT Vision V-box™ are in the same room there is no need for you to use the supplied Powerline Adapters. Please use the supplied leads instead. If your BT Home Hub and BT Vision V-box™ are in different rooms please read these instructions in full before starting the installation, to make sure it goes smoothly. • Your BT Vision V-box™ will sit near your television, and will use the supplied Comtrend Powerline Adapters to connect to your BT Home Hub. • We know that most people have their main TV in the living-room and their PC elsewhere in the home. Following the steps in this guide means the BT Home H ...

BT Vision Check that your kit contains all the items shown on this page. If anything is missing, please call BT Vision Customer Services on 0800 800 900. Step 1 - Check your kit Step 1 - Check your kit 1 x BT Vision V-box™ 1 x BT Vision Remote Control 1 x Mains Lead 1 x Aerial Lead 1 x Ethernet Lead 1 x SCART Lead 1 x BT Vision Welcome Pack & Additional Information Booklet 1 x Pack of Batteries Step 1 - Check your kit Comtrend Powerline Adapters You will receive Comtrend Powerline Adapters. 1 x Ethernet Lead 2 x Powerline Adapters Self Install Guide ...

Step 2 - Connect your Powerline Adapters Self Install Guide ...

1. Plug one end of an Ethernet Lead into yellow Ethernet Port 1. If you already have another device plugged into Ethernet Port 1, please move it to Ethernet Port 2. Plug the other end of the Ethernet Lead into the Ethernet Socket on the bottom of one of the Powerline Adapters. 2. Plug this Powerline Adapter into a wall power socket near your BT Home Hub. 3. When plugged in and switched on, the Status Light will be red, the AP (Access Point) Light may be orange or off. Step 2 - Connect your Powerline Adapters Step 2 - Connect your Powerline Adapters 4. Plug the other Powerline Adapter into a wall socket near to t ...

Step 2 - Connect your Powerline Adapters 6. Turn the other power socket on and wait for 2 minutes while the device sets itself up. One of the Powerline Adapters will have only a green light, the other will have one green and one orange light (as below). If the lights on your Powerline Adapters do not appear as described above, please refer to the FAQ section at the back of this guide. For optimal performance configurations for your Powerline Adapters please see p.35 of this guide. For full help and support please visit www.btvision.com/help Step 2 - Connect your Powerline Adapters 12 13 Step 3 - Connecting your BT ...

Connect your Aerial Lead 1. Find your Aerial Lead. Normally this will be plugged into your TV (diagram 1), Video Recorder or perhaps an existing Set Top Box (diagram 2). Step 3 - Connecting your BT Vision Diagram 1. Diagram 2 TV Aerial In Socket VCR/Set Top Box RF In Step 3 - Connecting your BT Vision 2. Disconnect your Aerial Lead and connect it to the RF In socket on your BT Vision V-box™. 3. Now connect the supplied Aerial Lead between the RF Out socket on your BT Vision V-box™, and the Aerial Input Socket on your TV or Video Recorder. BT Vision V-box™ RF In Socket Step 3 - Connecting your BT Vision BT ...

16 17 Step 4 - Start up your BT Vision BT Vision V-box™ RF In Socket RF Out Socket TV Aerial Input Socket SCART Socket TV Step 3 - Connecting your BT Vision Connect up the SCART Lead 1. Connect the supplied SCART Lead between the SCART Socket labelled TV on your BT Vision V-box™ - this is the bottom one - and an available SCART Socket on the back of your TV. Make sure that the SCART leads are pushed fully into the sockets. Step 3 - Connecting your BT Vision Basic SCART configuration with connection to the TV only. TV Aux Self Install Guide ...

Step 4 - Start up your BT Vision Remote Control Instructions Please ensure you have put the supplied batteries in your BT Vision Remote Control so it is ready to use as soon as you complete your install. To program your BT Vision Remote Control to work your TV please see page 13 of the Troubleshooting Guide. When you turn on your BT Vision V-box™, it will automatically start to configure its settings. You will see screens similar to those that are shown on the following pages. This stage may take up to 60 minutes to complete. Note: When you turn on the BT Vision V-box™ the fan noise may be higher than normal. ...

Step 4 - Start up your BT Vision Step 4 - Start up your BT Vision Step 4 - Start up your BT Vision The sequence should then continue with screen combinations similar to those shown below. Don’t worry if you see a black or blue screen or TV pictures from your existing aerial, these will normally be seen for some time. There’s nothing wrong and the flashing lights on the front of your BT Vision V-box™ will show it’s working properly. This screen won’t always appear. If it does don’t worry. Select OK so your BT Vision V-box™ can update itself. Self Install Guide This screen will appear for a few second ...

Step 4 - Start up your BT Vision Step 4 - Start up your BT Vision The sequence should then continue with the following screens. Press Select on your BT Vision Remote Control to scan for channels. Your BT Vision V-box™ will now scan for Freeview TV and radio channels. Your BT Vision V-box™ has now scanned for all available channels. Step 4 - Start up your BT Vision When BT Vision has successfully tuned in the available Freeview digital TV channels, you can choose to watch a demonstration of the BT Vision service. Press the Help button on your BT Vision Remote Control and select the BT Vision Help Video. This He ...

– What should I do? • Check that your BT Home Hub is plugged in and switched on and that the Broadband Light is solid green and the Internet Light is solid green or flashing. • Check that all the Yellow Ethernet Leads are correctly inserted into their sockets. They should click firmly into place. • Check you have internet access, if not, refer to your BT Home Hub Guide - available online at www.homehub.bt.com/html/getting-started.html. If an error code is displayed, you can either check our online guide at www.btvision.com/help for further advice, or simply call us on 084 ...

BT Vision V-box™ VCR RF In Socket RF Out Socket TV Aux RF Out Socket RF In Socket Aerial Input Socket DVD TV Installation with other AV equipment like video recorders (VCR) and DVD. FAQs How do I connect to other devices? BT Vision V-box™ DVD/VCR RF In Socket RF Out Socket TV Aux RF Out Socket RF In Socket Aerial Input Socket TV Installation with other AV equipment like video recorders (VCR) or DVD. Self Install Guide ...

working correctly? • When working normally, one of your Powerline Adapters should be displaying the orange AP Light, green Status Light and green Ethernet Light. • The other Powerline Adapter should have both the green Status Lights and the green Ethernet Light on. • When the equipment is successfully attached the Ethernet Light should be lit up, and when you’re using the connection it will flash. You may notice that the Status Light on your Powerline Adapter light changes to red or orange on one or both powerline devices. This isn’t something to worry about as long as you ar ...

Adapter to reboot (you may see the Status Light (red) flash off then on again during this time). • Next press the [CONFIG/F RESET] button on the other Powerline Adapter until the AP light starts flashing. Step 3 • Now press the [CONFIG/F RESET] button again on the first Powerline Adapter until the AP Light starts flashing (make sure this is done immediately after the second Powerline Adapter) then release the [CONFIG/F RESET] button. • After a few seconds, the Status Lights should go green on both adapters and the AP Light on the first adapter should be orange. Step 4 ...

Adapters? ON/SBY Config/ F. Reset STATUS Ethernet AP Perfect FAQs First Adapter (Note: Status Light may be red or green at this point). • Once the orange AP Light stops flashing (should now be solid orange) press the [CONFIG/F RESET] button on the same Powerline Adapter until the AP Light starts flashing again. Then release the [CONFIG/F RESET] button. • Next press the [CONFIG/F RESET] button on the other Powerline Adapter (Second Adapter) until the AP Light starts flashing (make sure this is done immediately after the First Powerline Adapter) then release the [CONFIG/F RESET] button. ...