Connexion2 Identicom Operation & User’s Manual

with software versions 007.002.003 or later. Connexion2 Ltd Unit 5 Carrera Court Church Lane Dinnington Sheffield S25 2RG UK Email: [email protected] Website: www.connexion2.com Phone: +44 (0) 1909 518 020  May 2014 Connexion2 Ltd ...

workers to communicate discreetly with their monitoring service in potentially hazardous situations. About This Guide This user guide provides all the information you need to set up, operate and take care of your Identicom. Note: If you are a technical systems integrator, further information is available from Connexion2 (please email [email protected] ) for people who deploy and manage the system and run the monitoring services. Identicom Limited Warranty Thank you for buying this Connexion2 product. Please read this u ...

2 Initial Setup ............................................................................ 6 Installing the Lanyard or Lapel Clip .......................................... 7 Inserting your ID Card ............................................................ 7 Charging ............................................................................... 8 Switching the Device On and Off ............................................. 8 Care and Maintenance ........................................................... 8 3 Status Checking ........ ...

Feature 977 Discreet Audio Capture  Man Down  GPS  Lanyard Rip Cord Plug  Red Alert  Amber Alert  Status Button  Network Signal Indicator  Power Signal Indicator  GPS Indicator  Lanyard and Lapel/Belt Clip  USB Charging  Temperature Sensor  GSM/GPRS  Selectable One or Two-Way Audio  Multifunction Buttons  GSM/GPRS Global System for Mobile communications GPS Global Positioning System – user location with GPS fix transmitted at user’s request or as part of an alert and option for regular device ...

 Before entering a potentially dangerous situation, you can check the Identicom’s battery level and the signal strength (to make sure that it will be able to operate effectively if needed).  You can start an Amber Alert before you begin every visit. This sends standard text messages, allows you to send a brief voice message and can alert your monitoring services to check your situation if you haven’t cancelled the Amber Alert within a set time.  You can start a Red Alert with a discreet press of a button while you are in a hazardous situation, or at any time when requir ...

05/2014 page 6 The rear of the Identicom is shown below. You can attach the lanyard at points A and B for a landscape ID card, or at points A and C for a portrait ID card. Alternatively, you can attach a lapel clip at point D instead of the lanyard. The Status button (near point A) allows you to check the status of the battery and the phone signal strength and to check whether an Amber or Red Alert has been started. The status LEDs and symbols are visible on the LCD near point D. Press the Amber Alert button (near point C) to start or cancel an Amber Alert. Press the Red Alert button (triangle symbol) to start or cancel a Red Alert. 2 I ...

05/2014 page 7 Installing the Lanyard or Lapel Clip You install the lanyard at corners A and B (see the illustration on the previous page) for a landscape ID card, or at corners A and C for a portrait ID card. The attachment at corner A is by way of a plastic pin which fits tightly in its socket but which will pull out if tugged firmly. The Identicom can be configured so that pulling the lanyard pin out of its socket will cause a Red Alert. This is designed to help you in case a person tries to remove the Identicom from you by force. A Red Alert caused in this manner is referred to as a Rip Alarm Alert. The figure shows the clear pin in ...

05/2014 page 8 Charging The Identicom must be fully charged before you attempt to use it in order to condition the battery fully. We recommend leaving the device on charge for a minimum of six hours the first time it is charged. To make sure that the battery is fully charged when you need to use the Identicom, always charge the device for at least two hours in between uses. To charge the Identicom, plug in and switch on the charger, then connect the charging cable to the Identicom charge connection point. When the Identicom is connected to the charger, the Battery Symbol on the display is active (the display is on the back of the device ...

05/2014 page 9 3 Status Checking You can check the Identicom’s battery level and the phone signal strength before a visit, so that you can make sure that it will be able to operate effectively if needed. Your Identicom can be configured so that this status information is also sent as a text message to your administrator or monitoring centre. Battery and Signal Status Checking Press and hold the Status button until the display and LEDs start to flash. After a short while, the display will show the battery symbol and a colour, and then the signal symbol and a colour: Battery Symbol Colour State Good 3 cells Green >75% Normal 2 cells A ...

05/2014 page 10 Red and Amber Alert Status If the Identicom is in an Amber Alert* state or a Red Alert state when the Status button is pressed, the LEDs change to Amber or Red for two seconds to give an indication of the state:  Constant amber for two seconds indicates an Amber Alert is in progress.  Constant red for two seconds indicates a Red Alert is in progress – the Alert symbol will be on the display throughout the alert. *Amber Alert is known as a ‘Yellow Alert’ in USA and Canada 4 Amber Alerts An Amber Alert is an advance warning to your monitoring service that you are about to enter a potentially dangerous situation. ...

05/2014 page 11  You can press the Amber Alert button for more than 1.5 seconds to cancel the Amber Alert Timer period. This signifies that the potential danger did not arise, or that you are now away from the hazardous situation. The Identicom signals confirmation by giving two short vibrations. The pre- configured Amber Alert cancelled text message is sent to the designated numbers.  You can quickly press the Amber Alert button for less than 1.5 seconds to extend the Amber Alert Timer period. The duration of the extension is typically 15 minutes, but is configurable between 1 and 60 minutes. The Identicom gives a short burst of vib ...

05/2014 page 12 Caution: The three bursts of vibration confirm the start of the Red Alert period, but there is normally a brief delay while the mobile phone network makes the connection. This can take several seconds, so do not assume that everything is being recorded from the point where the three bursts of vibration are made. If you initiate a Red Alert when your unit is out of coverage, the Identicom will not be able to send the Red Alert messages, so it gives a single long vibration pulse instead of the three short pulses. This indicates that the Red Alert has not been successfully transmitted. When a Red Alert is started, the Identico ...

05/2014 page 13 Man Down Red Alerts The way in which the Man Down functionality can detect symptoms that suggest that you have become incapacitated can be configured to take account of the type of work you do and the risks you may encounter. The Man Down detection feature is configurable. Check with your manager, or the supplier of your Identicom, for details of how your unit has been configured. There are three aspects of Man Down detection that can be configured: 1. Change in orientation. The unit detects a change in angle from the vertical (a degree of tilt) and measures the period for which the tilt continues. For example, if your work ...

05/2014 page 14 Clearing a Red Alert Press the Red Alert button for more than 1.5 seconds to clear the alert. The duration of the press of the Red Alert button to deactivate Red Alerts can be pre-configured between 0.2 and 3 seconds. This signifies that the dangerous situation has eased. The Identicom signals confirmation by giving two longer vibrations. The pre-configured Red Alert cleared text messages are sent to the designated numbers. Also, the voice call link is terminated. Your Identicom can be configured to send different messages to the primary and secondary telephone numbers. There are two ways that your Identicom ...

05/2014 page 15 8 GPS Operation Identicom model 977 can be configured so that a GPS location request is made in any or all of the following situations:  When you press any of the Identicom buttons  When you check the status of your Identicom  When you enter an Amber Alert state  When you enter a Red Alert state  On a regular basis to report to a management platform The GPS operation features are configurable. Check with your manager or the supplier of your Identicom for details of how your unit has been configured. In the event of a serious incident, transmission of your exact location coordinates will help to ensure a sp ...

05/2014 page 16 9 Identicom Indicators The following tables summarise the indications given by Identicom, both by the LCD/LEDs and by the different patterns of vibration. LCD/LED indications Device state Symbol LED Meaning On charge 1 battery cell (flash) Red (flash) Trickle charging 2 or 3 battery cells (1 cell flashing) Amber (flash) Charging 3 battery cells Green Charging complete Battery Outer Only Purple Charging Fault Occurred Status checking Battery (flash) Signal (flash) Red (flash) Indicates start of status display 3 battery cells Green Battery condition good (>75%) 2 battery cells Amber Battery condition normal (<75%) 1 ...

05/2014 page 17 Vibration Patterns Some of the vibration patterns described below are configurable. Check with your manager, or the supplier of your Identicom, for details of how your unit has been configured. Identicom Action Vibration pattern Confirmation of switch to Power Off mode Two short pulses Confirmation of switch to Power On mode Single short pulse Confirmation of start of Amber or Red Alert Three short pulses End of Amber Alert period – action required or a Red Alert will follow Five long pulses Red Alert requested but out of coverage – unable to send messages Single long pulse Confirmation of extension of Amber A ...

05/2014 page 18 10 Technical Specifications Dimensions 95 x 65 x 12 mm Overall weight 65g (not including lanyard) Operating temperature range -10C to +40C Operating humidity range 0-95% non-condensing Communication system Quad-band GSM GSM frequency – Dual- band 850 MHz, MHz and 1900 MHz Battery life – standby 977 - 24 hours (estimated) Battery life – talk time 2.5 hours (estimated) Case ABS plastic SAR level (see below) 1.55 W/kg FCC ID 977: VTJS10977U Industry Canada 7467A-S10977U Specific Absorption Rate (SAR) The Identicom, as for all Global System Mobile communication (GSM) based products, emits low frequenc ...

05/2014 page 19 Use of Identicom in Restricted Areas Use of Identicom, as with mobile phones, should be in accordance with regulations, protocols and stipulations relating to the specific environment. Where the use of mobile phones is prohibited, the Identicom should be turned off. There may be risks associated with interference with equipment sensitive to RFEE (such as aircraft, hospitals and healthcare facilities) or potentially explosive environments (such as petrol stations and chemical plants). Disposal and Recycling Information This product must not be disposed of as unsorted municipal waste. Please dispose of this pro ...

05/2014 page 20 Module: Compliance with FCC and IC Rules and Regulations The Equipment Authorization Certification for the Wireless Modules reference application will be registered under the following identifiers: FCC Identifier: VTJS10977U Industry Canada Certification Number: 7467A-S10977U Granted to Connexion2 Ltd Manufacturers of mobile or fixed devices incorporating S10977U modules are authorized to use the FCC Grants and Industry Canada Certificates of the S10977U modules for their own final products according to the conditions referenced in these documents. In this case, an FCC/IC label of the module shall be visible ...