DMP Electronics 9800 Series Installation And Programming Manual

9800 Series Graphic Touchscreen Keypad System Armed TODAY WEDNESDAY 82 98 77 CURRENT HI LO 85 68 HI LO 98 77 Panic Chime Reset Favorites MON 5:35 PM MON 5:35 PM ARMED

About the Keypad.......................... 1 Keypad Features.............................2 Programmable Carousel Menu........................3 Enter Characters............................ 4 Select a Location............................6 Install the Keypad...........................7 Remove the Cover................................................7 Install the 9862 Keypad......................................8 Install the 9862USB Keypad............................10 Connect the Keypad........................................... 12 Program the Keypad.................... 14 Custom Card Format.................... 16 Carousel Z-Wave Items......................................22 Shortcut Items.......................................................23 Test the Keypad............................24 Additional Programming.............25 Update the Keypad.............................................25 Credential Compatibility...................................26 End User Training.........................27 Arm and Disarm the System............................27 Replace the Keypad Battery............................29 Public Card Formats....................30 Credentials.....................................31 Compliance Specifications.........32 Certifications.................................33 FCC Information...........................34 Industry Canada Information......35

1 ABOUT THE KEYPAD 9800 Series Wireless Graphic Touchscreen Keypads offer flexible features and functionality. Each keypad provides: • AC Power/Armed LED • Full color touchscreen display • Built-in proximity card reader • Internal speaker • Wireless communication • 12 VDC plug‑in power supply (9862) and wire harness • 5 VDC plug‑in power supply (9862USB) • Internal rechargeable 3.7 V lithium battery • Micro SD card slot for customized logo • Icon-driven operation • Wall tamper protection (9862) • Two snap‑in deskstand legs (9862USB) • Optional backboxes for conduit or wall-mount applications

2 KEYPAD FEATURES System Armed TODAY WEDNESDAY 82 98 77 CURRENT HI LO 85 68 HI LO 98 77 Panic Chime Reset Favorites MON 5:35 PM MON 5:35 PM ARMED Armed/Power LEDs & Proximity Reader Dealer Logo Carousel Menu Local Weather Homescreen Shield Press the Navigation Arrows or touch and drag the menu to scroll Figure 1: Keypad Features

3 PROGRAMMABLE CAROUSEL MENU The carousel menu allows the user to pick and choose what displays within the carousel menu on the home screen. Press Options in the carousel menu. From here, adjust the keypad screen brightness, keypad tone, and keypad volume. Press a box under Display In Menu to select that option to display in the carousel menu. Press that box again to deselect that option. See Figure 2. MODEL NUMBER 9800 V110 0961017 Display In Menu Chime Reset Easy Exit Check In Brightness Tone Volume Figure 2: Keypad Options

4 ENTER CHARACTERS Number Pad 1. Choose a character from the table. 2. Identify the Number the character correlates with and press that number on the number pad. 3. Identify the Select Area for the character and press that select area on the keypad. Press that select area again for the lowercase letter. See Figure 3. 4. When the desired character displays on the keypad, return to Step 1 to enter another character or press CMD if finished. Standard Keyboard • Press ABC to enter uppercase letters. • Press abc to enter lowercase letters. • Press !@# to enter special characters. • Press 123 to enter numbers and to return to the number pad. See Figure 4. NUMBER SELECT AREA 1 2 3 4 1 A B C ( [ { 2 D E F ) ] } 3 G H I ! ^ ~ 4 J K L ? “ | 5 M N O / \ ` 6 P Q R & $ 7 S T U @ % 8 V W X , = 9 Y Z Space : _ ; 0 - + . ‘ * < # >

5 Figure 4: Standard Keyboard 1 2 3 4 5 6 7 8 9 0 CMD ABC DEF GHI JKL MNO PQR STU VWX YZ ABC !@# 123 q w e r t y u i o p a s d f g h j k l z x c v b n m CMD Select Areas 1 2 3 4 5 6 7 8 9 0 CMD ABC !@# ABC DEF GHI JKL MNO PQR STU VWX YZ ENTER CODE: Return to Home Screen 1 4 3 Figure 3: Number Pad 2 Uppercase/ Lowercase Letters Special Characters Number Pad

6 9800 Series Wireless Graphic Touchscreen Keypads provide a built–in survey capability to allow one person to confirm keypad communication with the wireless receiver or panel. This allows you to determine the best location for the keypad. 1. Press Options in the carousel menu. 2. Press the installer options icon at the bottom-left corner of the screen. 3. Enter 3577 (INST) and press CMD. 4. Press the select key under KPD RF to start the survey communication. The keypad displays its wireless serial number and RF SURVEY. Determine if communication is confirmed or faulty. Confirmed: When successful communication has been established, the AC Power/Armed LED turns blue. Faulty: If communication has not been established, the keypad AC Power/ Armed LED turns red. Relocate the device or wireless receiver until the survey LED confirms clear communication. SELECT A LOCATION

7 INSTALL THE KEYPAD REMOVE THE COVER The keypad housing is made up of two parts: the cover, which contains the circuit board and components, and the base. 1. Insert a flat screwdriver into one of the slots on the bottom of the keypad and lift the screwdriver upward. Repeat with the other slot. 2. Separate the cover from the base and set the cover containing the keypad components aside. See Figure 5. 1 Figure 5: Separate the Keypad Housing Cover Base

8 INSTALL THE 9862 KEYPAD 9862 Keypads are designed to install on any single-gang switch box or flat surface. Do not mount on metallic surfaces or boxes. Follow these steps to mount the keypad on a wall or flat surface. 1. Run 18-22 AWG wire from the desired keypad location to the nearest available, non-switched outlet. 2. Connect the supplied 4-pin power supply harness to the 18-22 AWG wire. Please note that the wire with the white stripe needs to connect to the positive (usually red) wire. 3. Feed the power supply harness through the case. See Figure 6. 4. Using the supplied screws, secure the keypad base to a wall or box. Ensure the tamper switch makes proper contact with the wall. 5. While observing polarity, connect the positive (red) wire to the positive terminal on the power supply. Connect the black wire to the negative terminal on the power supply. 6. Plug in the power supply. 7. Connect the other end of the power supply harness to the 4-pin power connector on the keypad without removing the PCB from the keypad housing, and snap the keypad into the base 2

10 INSTALL THE 9862USB KEYPAD 9862USB Wireless Graphic Touchscreen Keypads are intended for tabletop use. Follow these steps to attach the desk stand legs and power the 9862USB keypad. See Figures 7, 8, and 9. 1. Insert one leg into the holes on the back of the keypad. 2. Slide the leg upwards until the leg firmly snaps into place. Repeat the process to attach the second leg. See Figure 7. 3. Fit the transformer strap on the transformer, ensuring the strap slit is facing up and the adapter plugs are fed through the strap plug openings. See Figure 8. 4. Feed the micro USB end of the power supply cable through the two slits in the transformer strap, then plug the USB end into the USB port on the adapter. 5. Remove the center screw from the power outlet plate. 6. Plug the power supply into the outlet. 7. Place the outlet screw through the hole in the plastic strap and secure it into the outlet. 8. Plug the micro USB end of the cable into the back of the keypad. See Figure 9.

11 Figure 8 Figure 7 Figure 9 Micro USB Transformer and Strap

12 CONNECT THE KEYPAD Connect the keypad to the panel by using one of the following options: Wireless Keypad Association, Auto Pairing, or manually at the keypad in Device Setup. A maximum of seven keypads can be paired with each panel. Wireless Keypad Association XTLplus/XTLtouch 1. Press Options in the carousel menu. 2. Press the installer options icon at the bottom-right corner of the screen. 3. Enter 3577 (INST) and press CMD. 4. Press KPD RF to start the RF survey communication. The keypad displays its wireless serial number and RF SURVEY. When successful communication has been established, the AC Power/Armed LED turns blue. If communication has not been established, the LED turns red. XT30/XT50 or XR150/XR550 Series Panels Reset the panel three times. The yellow LED at the top of the panel will begin flashing between each press. Wait for sixty seconds. When communication is confirmed, the LED will turn green and will stay on steady. 3

13 Auto Pair Auto pairing automatically connects your keypad to the panel. This option is only available for Version 109 or higher keypads that do not have a previously assigned house code. After powering the XTLplus/XTLtouch and the keypad, the keypad displays Pairing Keypad With System... and a ten minute pairing timer begins. Confirmed: The keypad home screen displays, signaling that pairing is complete. Faulty: The keypad displays Pairing Failed, followed by the Reset screen. Reset your panel and press Pair to restart the pairing process. The panel will auto pair with wireless keypads until it pairs with four keypads or until ten minutes have passed. Device Setup 1. Program the keypad as a device in DEVICE SETUP. 2. Enter the eight-digit SERIAL# and continue to program the device as directed in the appropriate panel programming guide.

14 PROGRAM THE KEYPAD Refer to the appropriate panel programming guide as needed. Keep in mind that operation for some programming options is restricted to the appropriate model. To access the Keypad Options menu, press Options in the carousel menu. Press the Installer Options or wrench icon and enter 3577 (INST) and press CMD. Keypad Options To program keypad options, press the select area under KPD OPT. When finished programming, press STOP to save all programming. Default Keypad Message Enter a custom message of up to sixteen characters to appear at the top of the keypad display. Press any select area, enter a new message, and press CMD. See Enter Characters. Arm Panic Keys Use this option to enable or disable the panic keys. Press the icon name: PN (panic), EM (emergency), and FI (fire). Once the panic option is enabled, an asterisk displays next to the selected option(s). KPD KPD OPT DIAG STOP DEFAULT KPD MSG: ARM PANIC KEYS: *PN *EM *FI

15 Arming/Disarming Wait Time Select the number of seconds (1-9) the keypad should wait to arm and disarm when an area system displays ALL? NO YES or a H/S/A system waits during arming only. If NO or YES, or HOME, SLEEP, or AWAY is not manually selected before the delay expires, the keypad automatically selects YES or AWAY. Select zero (0) to disable this feature. The delay also occurs when a credential is presented for arming the H/S/A system. Default is 2. Enable Tamper If the keypad is mounted on a wall, select YES to enable the wall tamper. Default is NO. ALL?: NO YES DELAY: 2 ENABLE TAMPER? NO YES

16 CUSTOM CARD FORMAT Any Card Format Select YES to allow all card reads to activate the door strike relay. The door strike relay is activated for the length of time programmed in ZN 3 REX TIME. No user code information is sent to the panel. Default is NO. Card Formats Select the slot number (1-7) that you would like to program a custom non-DMP card format into. Select 8 if you would like to program a DMP card format. See Public Card Formats for some publicly available card formats that can be used with the keypad. Other private or custom formats may also be compatible. Please contact the credential supplier or manufacturer for the bit structure. Format Name Press any select area to rename the card format. Press CMD to save and advance. ANY CARD FORMAT NO YES CARD FORMATS FORMAT NO: - FORMAT NAME *UNUSED*

17 Wiegand Code Length When using a custom credential, enter the total number of bits to be received in Wiegand code including parity bits. Press any select area to enter a number between 1-255 to equal the number of bits. Default is 26 bits. Typically, an access card contains data bits for a site code, user code, and start/stop/parity bits. The starting position, location, and code length must be determined and programmed into the keypad. See Figure 10. WIEGAND CODE LENGTH: 26 0 1 1 1 0 1 0 1 1 0 1 1 0 1 0 1 0 0 0 1 1 0 0 1 1 1 First Bit Received Position=0 Site Code Position=1 Length=8 User Code Position=9 Length=16 Last Bit Received Position=25 In this example the Wiegand Code Length = 26 bits. Figure 10: Data Stream Bit Location Example

18 Site Code Position and Length Enter the site code position and length in the data string. Press select area 2 to clear the site code start position. Enter a number between 0-255. Press CMD to save. Default is 1. Press select area 4 to clear the site code length and enter a number between 1-24. Press CMD to save. Default is 8. User Code Position and Length Define the user code start bit position and length. Press select area 2 to clear the user code position and enter a number between 0-255. Press CMD to save. Default is 9. Press select area 4 to clear the user code length and enter a number between 16-64. Press CMD to save. Default is the DMP value of 16. Require Site Code Press the select area under YES to use a site code and press CMD to view the site code entry display. Press NO to advance to NO OF USER CODE DIGITS. Default is NO. In addition to user code verification, door access is only granted when any one site code programmed at SITE CODE matches the site code received in the Wiegand string. SITE CODE POS: 1 LEN: 8 USER CODE POS: 9 LEN: 16 REQUIRE SITE CODE: NO YES

19 Site Code Display Program up to 8 eight-digit site codes. Range is 0-16,777,214. In the keypad display, enter site code 1 and press CMD. The display will ask for site code 2 followed by the next site code and so on. Number of User Code Digits The keypad recognizes user codes from 4 to 12 digits in length. Press any select area to clear the keypad display and enter the user code digit length being used by the panel. Default is 5. For an XR150/XR550 area type, use 4 to 10 digits (typically 5). For all other systems and panels, use 4 digits. No Communication With Panel This option defines the relay action when communication with the panel has not occurred for five seconds. Press any select key to display CHOOSE ACTION. Press the first select area to choose OFF (Relay Always Off). The relay remains off when any Wiegand string is received. OFF does not affect any REX operation. SITE CODE 1: NO OF USER CODE DIGITS: 5 NO COMM WITH PN OFF CHOOSE ACTION OFF SITE ANY ON

20 Press the second select area to choose SITE (Accept Site Code). Door access is granted when the Wiegand site code string received matches any site code programmed at SITE CODE ENTRY. Press the third select area to choose ANY (Any Wiegand Read). Door access is granted when any Wiegand string is received. Press the fourth select area to choose ON (Relay Always On). The relay is always on. Press CMD to go to the last option. Press the first select area to choose LAST (Keep Last State). The relay remains in the same state and does not change when communication is lost. After choosing the action, NO COMM W PANEL and the defined action display in the keypad. Keypad programming is complete. See Additional Programming to program a credential into the keypad. CHOOSE ACTION LAST

21 System Type Program the keypad as the same system type selected in panel programming. Dealer Logo Use this option to add a custom dealer logo to the main screen of the keypad. Prior to selecting ADD, insert a MicroSD card containing the logo file in to the slot on the right side of the keypad. Select ADD to upload the file to the keypad. Adding Logo Sure? The keypad will display ADDING LOGO SURE?. Select YES to proceed. While the logo is being uploaded, the keypad displays ADDING LOGO. ADDING LOGO COMPLETED displays to confirm a successful upload. Dealer Info Select ADD at the DEALER INFO prompt to include information about the dealer when the logo is pressed. The keypad displays ADDING INFO SURE? to confirm the selection. Press YES to proceed. SYSTEM OPTIONS AREA A/P H/A HSA DEALER LOGO ADD DELETE ADDING LOGO SURE? NO YES DEALER INFO ADD DELETE

22 Adding Info Sure? While the info is being uploaded to the keypad, the keypad displays ADDING INFO. ADDING INFO COMPLETED displays to confirm a successful upload. Press and release the MicroSD card to eject. ADDING INFO SURE? NO YES CAROUSEL Z-WAVE ITEMS Carousel Z-Wave Items allows you to select the Z-Wave options to display in the carousel menu. Press an item to select and a check–mark displays. Press again to deselect that option. Items for the carousel include Lights, Doors, Thermostats, and Favorites. Press CMD at the bottom of the screen to advance to the next options screen and the back arrow return to the previous screen. Default is no items selected. See Figure 11. CAROUSEL Z-WAVE ITEMS Lights Doors Thermostats Favorites CMD Figure 11: Carousel Z-Wave Items

23 SHORTCUT ITEMS Shortcut Items allows you to select additional menu items to display in the carousel menu. Press the item to select and a checkmark displays. Press again to deselect that option. Items for the carousel include User Codes, Schedules, and Events. Default is no items selected. Select Edit Z-Wave to display the Edit Z-Wave icon for the Lights, Doors and Thermostats screens. Select Edit Favorites to display the Edit Z-Wave icon on the Favorites screen. See Figure 12. SELECT LANGUAGE Select Language allows you to select the language for text on the home screen, the carousel menu screens, and some programming screens. Press the item to select a language and a checkmark displays. Press again to deselect that option. Only one language can be selected at a time. Default is English. Note: The keypad does not translate information from the panel that displays on the keypad screen. See Figure 13. SELECT LANGUAGE English Greek Spanish CMD French Czech Dutch Figure 13: Select Language SHORTCUT ITEMS User Codes Schedules Edit Favorites Events Edit Z-Wave CMD Bypass Figure 12: Shortcut Items

24 Test the keypad to ensure keypad lighting, individual shortcut keys, and any programmed zones work properly. Access the Keypad Diagnostics menu by pressing Options in the carousel menu. Press the Installer Options or wrench icon and enter 3577 (INST) and press CMD. Keypad Diagnostics Press the select area for KPD DIAG. The keypad lights all display segments and illuminates red. The display then changes to green. The keypad alternates between these two states for up to two minutes. Press CMD at any time to begin testing individual keys. Test the Credential Reader This option tests the internal and external reader input from proximity credentials. The display shows OKAY each time a good proximity read is received. Exit the Installer Options Menu Press CMD until the display returns to the Installer Options screen. Select STOP to exit the Installer Options menu. KPD KPD OPT DIAG STOP INPUT WIEGAND TEST THE KEYPAD

25 ADDITIONAL PROGRAMMING UPDATE THE KEYPAD On Version 107 and higher, technicians can initiate a firmware update from a Micro SD card using RESTART KEYPAD. This process takes 5 minutes to complete. Update Keypad Firmware Using Restart 1. Navigate to DMP.com/Dealer_Direct and select Software Downloads from the menu. 2. Select a software update. 3. Select Download. Enter your name, company, and email address. 4. After the .zip download is complete, unzip the files and save them all to the root directory of a FAT32 format Micro SD card. 5. Insert the Micro SD card into the Micro SD card slot on the right side of the keypad. 6. Press Options in the carousel menu and press the Installer Options or wrench icon. 7. Enter 3577 (INST) at the keypad and select KPD OPT. 8. Press CMD until RESTART KEYPAD displays. 9. Press RESTART. Do not remove the Micro SD card or disrupt power. 10. When the keypad is finished restarting and returns to the home screen, remove the Micro SD card. RESTART KEYPAD Press the button to restart the keypad. RESTART CMD To load new firmware from an SD card, insert the card and press RESTART. The keypad will restart, install, and restart again. Do not remove the SD card or disrupt power during this process. Figure 14: Restart Keypad

26 CREDENTIAL COMPATIBILITY DMP keypads with internal proximity readers are compatible with most standard 125 Khz proximity credentials. An external 13.56 MHz proximity reader can be connected and will be compatible with 13.56 MHz proximity credentials. For a list of publicly supported card formats, see Public Card Formats. Note: Some proximity credentials are not compatible with DMP proximity keypads. Test the intended proximity credentials with the application before installation. DMP does not guarantee compatibility with credentials not purchased from DMP.

27 This section contains instructions on how users can arm and disarm their system, use access control, and entry delay. All of the examples displayed assume that CLOSING CODE is YES in panel programming. ARM AND DISARM THE SYSTEM Area System Type 1. Press the homescreen shield in the center of the keypad. 2. Press the select key under the preferred option. 3. If arming, the keypad displays ALL? NO YES. Select NO to arm individual areas. Select YES to arm all areas. If disarming, the keypad displays ENTER CODE: -. The user can either enter their user code or present their credential to the proximity reader. Once validated by the system, all areas assigned to that code or credential disarm automatically All/Perimeter System Type • If no user code is required to arm: Present your card to the reader or press CMD until PERIM ALL displays. Press the select key under the preferred option. Type in your user code to disarm the system. • If a user code is required to arm: Enter your user code. Press the select key under the preferred option. Type in your user code to disarm the system. Once validated by the system, the selected areas arm or disarm automatically. END USER TRAINING

28 Home/Sleep/Away System Type 1. Press the homescreen shield in the center of the keypad. 2. If arming, HOME SLEEP AWAY displays. Select HOME to arm the perimeter, select SLEEP to arm everything except the bedroom areas, or select AWAY to arm all areas. If a selection is not made, all areas will automatically arm AWAY. If ENTER CODE: - displays, enter a user code at the keypad or present a credential to the proximity reader. 3. If disarming, enter a user code at ENTER CODE: - or present a credential to the proximity reader.

29 REPLACE THE KEYPAD BATTERY 1. Disconnect the battery lead connector from the keypad battery header. 2. Remove the standby battery from the PCB. 3. Observe polarity and connect the battery lead connector to the keypad battery header. 4. Place the new battery (DMP Model 9800BAT) on the keypad PCB using double‑sided sticky tape. See Figure 15. Figure 15: Replace the Battery Battery Battery Connection

30 PUBLIC CARD FORMATS CARD FORMAT WIEGAND CODE LENGTH SITE CODE POSITION SITE CODE LENGTH USER CODE POSITION USER CODE LENGTH USER CODE DIGITS HID H10301 26 BIT 26 1 8 9 16 5 HID H10302 37 BIT W/FAC 37 1 16 17 19 6 HID H10304 37 BIT W/O FAC 37 0 0 1 35 12 FARPOINTE 39 BIT 39 1 17 18 20 7 CORPORATE 1000 35 BIT 35 2 12 14 20 6 CORPORATE 1000 48 BIT 48 2 22 24 23 7

31 CREDENTIALS 125 KHZ PROXIMITY CREDENTIALS PSC-1 STANDARD LIGHT PROXIMITY CARD PSK-3 PROXIMITY KEY RING TAG PSM-2P ISO IMAGEABLE PROXIMITY CARD 1306 PROX PATCH™ 1326 PROXCARD II® CARD 1346 PROXKEY III® ACCESS DEVICE 1351 PROXPASS® 1386 ISOPROX II® CARD

32 COMPLIANCE SPECIFICATIONS Specifications Operating Voltage 12 VDC Standby Current 120 mA at 12 VDC Alarm Current 206 mA at 12 VDC Dimensions 5.8”W x 4.135”H x 0.6D Compatibility XTLplus/XTLtouch Series Panels XT30/XT50 Series Panels XR150/XR550 Series Panels Accessories Power Harness Model 300-9800-4 Model 300-9800-PWR (for Level 101 or higher keypads)

33 FCC Part 15: CCKPC0132 Industry Canada: 5251A-PC0132 Intertek (ETL) Listed • ANSI/UL 985 Household Fire Warning • ANSI/UL 1023 Household Burglar • ANSI/UL 1076 Proprietary Burglar • ANSI/UL 1610 Central Station Burglar CERTIFICATIONS

34 FCC INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made by the user and not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.

35 This device complies with Industry Canada Licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: 1. l’appareil ne doit pas produire de brouillage, et 2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. INDUSTRY CANADA INFORMATION Information furnished is believed to be accurate and reliable. This information is subject to change without notice.