H3 Falcon 4010 Quick Installation Manual

May 26th, 2021 Firmware update process Falcon 4010 Default Settings: IP Address: 169.254.100.100 Gateway: 0.0.0.0 Administrator Username: admin Administrator Password: admin

The excellent quality and performance make our products superior in the like product. For you to have the good understanding to Falcon 4010, please read the installation guide and user manual, and operate according to the suggested steps for each feature. If you have any questions when using our machine, please feel free to contact us. We are more than happy to serve you constantly. Technical Support: [email protected] FAQ: https://www.h3platform.com/ H3 Platform Inc. mainly researches and develops PCIe switch-based technology and solutions. ---- H3 Platform Inc.

PCIe Port Number ................................................................................................ 3 GPU Installation ................................................................................................... 4 Cabling Guide ....................................................................................................... 8 Additional Host Ports ..........................................................................................10 Booting Process ..................................................................................................11 GUI Initial Setup ..................................................................................................13

Please refer to the image below to find the physical PCIe slots that is corresponding to the port numbers displayed on the GUI. E.g. The device installed on the slot 1:1 will be shown on GUI as “1:1 – [device name]”. Chassis rear view GUI view

1. Loosen the hand screws. 2. Pull the handle all the way down. 3. Pull the drawer out. 2. Remove the stabilization plate 1. Unscrew the stabilization plate (both sides). 2. Lift the plate up to remove.

1. Plug the GPU to the PCIe slot. 2. Screw the bracket to hold the GPU in place. 3. Connect the PCIe power cable to the GPU. Caution: The slots are dual width. Oversized devices may not fit. Use the suitable power cable for your GPU model.

Please do not cross connect power cables to the devices on other PCIe slots. The position of the power connector holder is adjustable. Adjust the position of the power connectors for smooth GPU installation. 1. Loosen the screws. 2. Move the holders to desired position. 3. Tighten the screws to hold it in position.

1. Place the stabilization plate back. 2. Screws on both sides to hold the plate in place. There are three positions available for the stabilization plate, pick the ones that would not block the power connectors of your GPU. 5. Insert the drawer back to the chassis 1. Push the drawer all the way into the drawer socket until slight resistance. 2. Lift the handle, the drawer will be pushed into the position. 3. Tighten the hand screws.

1 port x16 lanes Connect the correspond ports as shown in the diagram. Host - Chassis 0 - 0 1 - 1 2 - 2 3 - 3 The connected host will be recognized as 1:H1 on the GUI 2 ports x8 lanes (Advanced mode) Connect the corresponding ports as shown in the diagram. After booting up Falcon 4010, Go to GUI→Port Configuration Set the host port to 2x8 mode before power on the host machines. Host 1 - Chassis 0 - 0 1 - 1 Host 2 - Chassis 0 - 2 1 - 3 Host 1 will be recognized as 1:H1.0 Host 2 will be recognized as 1:H1.1

Connect the correspond ports as shown in the right diagram. After booting up Falcon 4010, Go to GUI→Port Configuration Set the host port to 4x4 mode before power on the host machines. Host 1 will be recognized as 1:H1.0 Host 2 will be recognized as 1:H1.1 Host 3 will be recognized as 1:H1.2 Host 4 will be recognized as 1:H1.3 If your HBA (host side) is installed in different directions, make sure you connect the cables to the right connectors. Failure to follow the cabling order may result in system error. Host 1 - Chassis 0 - 0 Host 2 - Chassis 0 - 1 Host 3 - Chassis 0 - 2 Host 4 - Chassis 0 - 3

Please install the re-timer card to the riser slot for additional host port(s) This host port will be recognized as 1:H2 or 2:H2 on GUI. Make sure that the port(s) is configured into host mode before installing the re-timer card. See Falcon-4010 User Manual- Port Configuration for details Note: H3 re-timer card only supports 1x16 configuration now. Bifurcation function coming soon. Drawer 1 Drawer 2 Additional host port Additional host port Install the re-timer card to the Installed the re-timer card to the upper-left bracket for drawer 1. (1:H2) upper-right bracket for drawer 2 (2:H2) To open the top lid: 1. Press and hold both buttons on the lid 2. Push the lid toward back

Improper operation can cause system errors. 1. Install GPUs to Falcon 4010 Please refer to the GPU installation section. 2. Connect the management port to your network 3. Connect the chassis to host(s) The actual position of HBA may look different on your host(s). For cabling details, please see the Cabling Guide section.

Falcon 4010 will be powered-on when the power cords are plugged in. No further action is required for this step. Please make sure that each drawer is powered by at least 1 PSU. 5. Check LCD for system readiness When the system is ready, the LCD will display the model name and the IP address. E.g. “Falcon 4010” 10.0.24.52 You can now proceed to GUI set up

You can access Falcon 4010 GUI with following browsers: Firefox 3.5 (or higher) Chrome v_12 (or higher) Type the IP address of Falcon 4010 to the URL bar to enter GUI. You could find the IP address from the LCM module. Make sure the IP is correct and is under the same subnet as the management machine. You will be asked to complete the initial setup at the first log-in. Please refer to the following steps to complete initial setup. All settings could still be found in the GUI and be modified anytime. In some regions, the initial setup is done before shipment. You won't see the initial setup page during your first log-in. 1. License Setting License keys can be activated anytime later. If you do not have a premium license key, select “Basic License”, leave the field blank, and click “Next” to proceed. The system will default to standard mode (limited to single host connection, without port configuration and device allocation functions). 1. Choose your activation option. Select “Basic License” if you have not obtained a premium license. The system will run standard mode. Select “Premium License” and enter your license key if you have obtained one. The system will run advanced mode. 2. Click “Next” to proceed to User Setting. Please contact [email protected] to purchase Premium License Keys. 0

The username for the initial account will be “admin” and is not changeable. You will be asked to reset the log-in password for admin. 1. Type in your new password 2. Confirm new password 3. Click next to proceed to Network Setting ＊ Please keep your password safe, you will be asked to log-in every time you access GUI 3. Network Setting Select “Obtain IP address automatically” if not using static IP. Select “Obtain DNS server address automatically” if not using specific DNS server. Setup static IP: 1. Fill in the IP address 2. Fill in the Subnet mask 3. Fill in the Default Gateway 4. Fill in the DNS server address 5. Click Next to proceed to time setting (Static IP) (DHCP)

1. Select your time zone 2. Setup the system time Synchronize with NTP server: Fill in the NTP server (NIST) address Click “Sync Now” Manual Setting: Select a date using calendar Set a time 3. Click “Apply” to proceed ＊ If you do not modify the time settings, the default time will be synchronized to time.nist.gov 5. Confirm your information “Confirming Details” will pop-up. Please make sure that all the information is correct. Click “No” to keep editing settings. Click “Yes” to save the settings. Please do not exit the page when the saving process is loading.

Please update to the latest firmware Files can be found: https://www.h3platform.com/knowledge-base/document Go to Knowledge Base→ Download Product type: Composable GPU Chassis Model type: Falcon 4010 Download item: Firmware 1. Download the firmware file to your device (i.e., your PC) 2. Go to Falcon 4010 GUI → Maintenance page Click “Upload/Install” Upload the firmware .img file. The confirmation message will pop-up, confirm that you have disconnected all host machines then click “Yes” to proceed.

The firmware update is completed after rebooting. The Falcon 4010 installation and initial set-up are completed. Please see Falcon 4010 User Manual for more operation details.

optional purchase extended warranty service coverage that will provide warranty for 1, 2, or 3 additional years. Limited Warranty H3 Platform warrants its products against defects in material and workmanship. Under normal use and service, every hardware portion of the products will be free from physical defects in material and workmanship during the warranty period, or the product will be re paired or replaced as determined solely by H3 Platform. H3 Platform provides a limited warranty for its products only to the person or entity that originally purchased the product from H3 Platform or its authorized distributor or retailer. H3 Platform's products are PCI switches, and H3 Platform makes no warranty of the devices installed, or warranty on compatibility of all PCIe devices. H3 Platform will not be liable in any way for the loss of data stored on H3 Platform products and any damage caused by this. Extra warranty period might be provided by H3 Platform's worldwide dealers/distributors. Please contact dealers/ distributors to purchase the extended warranty. If a product does not operate as warranted above during the applicable warranty period, H3 Platform shall, at its option and expense (except for shipping cost), repair the defective product or part, deliver to the customer an equivalent product or part to replace the defective item. All products that are replaced will become the property of H3 Platform. Replacement products may be new or reconditioned. Warranty does not apply, if: 1. The warranty period is expired, 2. The warranty label is broken or removed, 3. The serial number label is missing or unrecognizable, 4. The product has been modified or repaired by any unauthorized service center or personnel. 5. The defect was subject to abuse, improper use not conforming to product manual instructions, or environment conditions more severe than those specified in the manual and specification. 6. The defect was subject to Force Majeure, such as acts of God, flood, lighting, earthquake, war, vandalism, theft, brownout s or sags (damage due to low voltage disturbances) 7. Consumables, such as batteries 8. Routine cleaning, or normal cosmetic and mechanical wear 9. Damage caused by misuse, abuse, or neglect 10. Damage caused by parts that were not manufactured or sold by H3 Platform 11. Damage caused by installing devices not on the compatible list 12. Damage caused when warranted parts were repaired or replaced by an organization other than H3 Platform or by a service provid er not authorized by H3 Platform. If the customer's product is not covered under warranty, H3 Platform may offer Repair Services under the customer's payment.

Except as provided in the applicable software end-user license or program license agreement, including any software products or the operating system preinstalled by H3 Platform are provided “as is” and with all faults, and H3 Platform hereby disclaims all other war ranties and conditions, either express, implied, or statutory, including, but not limited to, warranties of title and non- infringement, any implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, and of lack of viruses. Some states /jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimer may not apply to you in its entirety. To the maximum extent permitted by applicable law, in no event shall H3 Platform or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits or confidential or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the software product, even if H3 Platform or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. H3 Platform is not responsible for any interoperability or compatibility issues. Some states/ jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. H3 Platform warrants all pre-installed H3 Platform software will execute its programming instructions when all files are properly installed. H3 Platform does not warrant that the software will be uninterrupted or error free. In the event H3 Platform software fails to execute its programming instructions during the warranty period, the customer's remedy will be either (1) replacement of the H3 Platform software or (2) a refund upon return of the product and all copies of software as well as installation instructions. Compatibility We have tested and verified the compatibility of third-party products and peripherals on the H3 Platform Compatibility List. Please note that the tests conducted in H3 Platform labs may not have covered every aspect and that changes to firmware or hardware may affect device compatibility and stability. H3 Platform does not guarantee the compatibility with third-party products and peripherals on the List and reserves the right to update the List at any time without prior notice. Repair Service Warranty and out of warranty service should be obtained by contacting the system integrator/dealer/retailer/e-retailer or distributor where the customer purchased the product. When requesting for service, the proof of purchase and the product serial number must be provided. The return of the defective product should be strictly through the original route of purchase, and the customers shall pack the product appropriately to prevent the returned product from suffering in the transportation. There are no user serviceable parts inside the product. Do not allow any unauthorized service center or personnel to repair or modify the product. If the original channel is no longer in business or unavailable, the customer may contact H3 Platform Technical Support for international RMA services. In this case, the customer will be charged for handling fee, $50 (USD), and all fees incurred, including two ways freight, duties, taxes and brokerage fee.

remote login check and repairing service, the customer must back up the data and remove any of the customer's confidential, proprietary or personal information. Neither H3 Platform nor its service provider will be liable for any damage, loss and exposure of confidential or private information or data contained in any product, hardware, software or media. Notice of Warranty Claims All warranty claims must be made during the applicable warranty period. Any claim made after that time will not be eligible f or warranty service but may be serviced under a separate H3 Platform support contract covering the product. DISCLAIMER OF WARRANTY H3 Platform does not warrant uninterrupted or error-free operation of an H3 Platform product. If the customer transfers an H3 Platform product to another user, warranty service is NOT available to that user for the remainder of the warranty period. Consumables, such as batteries and PCIe power cables have no warranty. The above warranties will not apply to products from which serial numbers have been removed or to defects resulting from misuse (including operation of a H3 Platform product without covers and incorrect input voltage), unauthorized modification, operation or storage outside the environmental specifications for the product, in-transit damage, improper maintenance, or defects resulting from use of third-party software, accessories, media, supplies, consumables, or such items not designed for use with the product. The H3 Platform Software Product Limited Warranty does not apply to software used with products not covered by any of the H3 Platform limited warranties offered as part of your purchase of an H3 Platform product. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND H3 PLATFORM SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some Countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. The warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state or province to province. Limitation of liability and Remedies. In no event will H3 Platform or its affiliates, subcontractors, or suppliers be liable for any of the following: 1. Damages for loss of data, or software restoration; 2. Damages relating to Customer's procurement of substitute products or services (i.e., "cost of cover"); 3. Incidental, special, or consequential damages (including lost profits, loss of use, Customer downtime, cost of data recovery/ re- creation), even if H3 Platform is informed of their possibility; 4. Third-party claims against Customer for losses or damages.

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