Alcatel-Lucent ALE-30h Operation & User’s Manual

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Brand: Alcatel-Lucent
Category: IP Phone
Model: ALE-30h (Operation & User’s Manual), prZQgXAR83OkM
File Type: PDF
File Size: —
Pages: 73 pages

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ALE-30h Essential DeskPhone

ALE-20h Essential DeskPhone ALE-20 Essential DeskPhone User Manual 8AL91432ENAAed01 w2137 ...

Thank you for choosing an Alcatel-Lucent Enterprise desk phone.

This document describes the services offered by the following desk phones connected to an OXO Connect or OXO Connect Evolution system. • ALE-30h Essential DeskPhone (ALE-30h). • ALE-20h Essential DeskPhone (ALE-20h). • ALE-20 Essential DeskPhone (ALE-20). These desk phones are part of the Essential DeskPhone range. The Essential DeskPhone r ...

Getting to know your telephone

7 1.1 ALE-30h Essential DeskPhone 7 1.1.1 Phone description 7 1.2 ALE-20h Essential DeskPhone / ALE-20 Essential DeskPhone 8 1.2.1 Phone description 8 1.3 Unboxing 9 1.4 Install your desk phone 9 1.4.1 Install the foot 9 1.4.2 Install a comfort wired handset 10 1.4.3 Connect the device 10 1.4.4 First start-up 10 1.5 Description of the connectors 11 1.6 Main screens and navigation keys 12 1 ...

2.25.1 Retrieve the call on hold

33 2.26 Answering a second call during a conversation 34 2.27 Switching between calls (Broker call) 34 2.28 Transferring a call 34 2.29 Transfer a call to a voice mail 35 2.30 Three-way conference with internal and/or external contacts (conference) 35 2.30.1 Cancel the conference and recover the last active call before the conference (the other is on hold) (If conference is active) 35 2.30 ...

2.59.3 PIN code

47 2.59.4 Reset your PIN code 47 2.59.5 Reconnect your desk phone in your business place 48 2.59.6 Reconnect your desk phone in remote place 48 3 Programming your telephone 49 3.1 Initializing your voice mailbox 49 3.2 Customizing your voice greeting 49 3.2.1 Record your personal message 49 3.3 Modifying your personal code 49 3.4 Adjusting the audio functions 50 3.4.1 Choose the tune 50 3.4.2 Adjusting the ...

Description / Connectors

62 4.3.3 install the add-on to the desk phone 63 4.3.4 Icon description 63 4.3.5 Install more than one add-on module 64 4.4 Wall mounting kit 64 4.5 USB external ringing interface module (USB Interface module 2 relays 3GV28184AA) 65 4.5.1 Installation 65 4.5.2 Connect the device 65 4.6 Third parties headset certified in Developer and Solution Partner Program (DSPP) 66 5 Technical specificati ...

1 Getting to know your telephone

1.1 ALE-30h Essential DeskPhone This phone is part of hybrid models and offers digital or IP mode on the same network interface via a single Digital or Fast Ethernet port. With its large color display associated to 2x5 dedicated softkeys, and intuitive navigation keys, your desk phone provides high audio quality for telephone calls either in full duplex hands-free mode or when using the er ...

ALE-20h Essential DeskPhone / ALE-20 Essential DeskPhone

The ALE-20h Essential DeskPhone is part of hybrid models and offers digital or IP mode on the same network interface via a single Digital or Fast Ethernet port. It is a cost-effective version of the ALE-30h. The ALE-20 Essential DeskPhone is part of IP models and provides a dual Gigabit Ethernet port. In addition to a clear monochrome display associated to 2x3 d ...

2-degree adjustable foot

Handset cord Safety and regulatory instructions 1.4 Install your desk phone 1.4.1 Install the foot Clip the foot into its compartment behind the phone. Your desk phone provides a 2-degree foot. Depending on the way you insert the foot into the phone, your desk phone will have a different angle: 55° or 40°. The angle noted on the top of the foot (face up) correspond ...

1.4.2 Install a comfort wired handset

Your phone is provided with a connected handset. If you have to replace it: • Plug-in the wired handset to the appropriate connector (see chapter: Description of the connectors.). • Make sure you position the cable correctly in the compartment intended for that purpose. 1.4.3 Connect the device Please read safety instructions first. Connect the handset if it is not connected (you ...

Description of the connectors

Various connections to allow phone extensions. The type of connectors you have depends on your phone. ALE-30h Essential DeskPhone ALE-20h Essential DeskPhone ALE-20 Essential DeskPhone ALE-30h ALE-20h ALE-20 1 Universal Serial Bus (USB-C) connector This connector is used for: • Connect the USB-C power adapter. • Connect a USB-C headset. (1) (1) (1) 2 Digital line (RJ45) 10/100 Fast E ...

Main screens and navigation keys

1.6.1 Welcome screens You can access all of your phone's features from these screens. The default display has three pages that you can access by selecting the corresponding tab at the top of the screen with the navigation keys. The selected page is highlighted. The default pages can be augmented with other applications (ACD for example) installed and/or configured on your system. • ...

Top bar (date, time, status icons, user dynamic status)

2 Display the page by selecting the corresponding tab. 3 Forward icon. Manage your call forwarding by pressing the key associated with the forward icon. • / Stationary arrow: no forwarding activated. • / Blinking or rotating arrow according to the skin: forwarding activated. 4 Softkeys: menus and actions available depending on the select ...

1.6.2 Call management screen

Call management screen displays all information about current calls and lets you access to available features during conversation. 1.6.2.1 Description 1 Tabs: incoming call icon, call in progress, call on hold, … 2 notification (popup) of incoming call 3 softkeys: actions available depending on the call status (when presentation screen is not displayed) Left-right navigator: Each tab corres ...

User local menu

Open the user local menu: reach the 'Menu' page Settings Phone Local Menu The user local menu depends on the running mode of the desk phone, IP or Digital (UA) mode. Display - Use this menu to adjust the display of your set: • Brightness Adjust the brightness of the display of the desk phone, the connected add-on, and the LEDs of the desk phone ( successive presses). • Screensaver(1) Set the d ...

Status icons / Call icons

Icons giving information about some specific configurations of the phone or about call status are displayed in the top bar of the screen. Status icons Depending on the size of the display, all status icons may not be displayed simultaneously. Which icons are displayed depend on their priority. The following icons are listed according to their priority, from the highest to the lowest. Silent ...

Permanent features keys

This chapter displays all permanent features keys available on your desk phone. They are located around the keypad. • Take the call key - in idle state - short press during incoming call (ringing). • Redial key: to access the 'Redial' feature (short/long press in idle state). • Silent ringing when receiving an incoming call. • End the call (Hang up). • Return to the main page. • Mu ...

1.10 Alphanumeric keyboard

Your phone is equipped with alphanumeric keyboard. You can switch between numeric keyboard to dial number, and alphabetic keyboard to enter text by pressing the alphanumeric key. When you are in a text zone, you can switch to the alphabetic keyboard by selecting this key. When activated, the key is lit blue. Select the same key which is lit in blue to switch to the numeric keyboard (the key swi ...

2 Using your telephone

2.1 Identify the terminal you are on The number of your telephone is displayed on the 'Info' page. 2.2 Messaging portal The messaging portal allows you to access and manage features such as the call log, instant messaging and voice messages. When there is a new event (new log, new instant message or new voice message) the message key blinks red. Accessing the messaging portal • Press the message ...

When consulting an event (call log, instant message or voice message), you can delete the event once

you have consulted it. However, you can choose to delete all events in one go. • Access the messaging portal. • Press the associated softkey. • Enter your password (if required) and apply. • Press the softkey associated with the type of event you want to delete. • Press to confirm. 2.3 Consulting the ...

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